[HN Gopher] Emirates statement on operations at London Heathrow
       ___________________________________________________________________
        
       Emirates statement on operations at London Heathrow
        
       Author : khet
       Score  : 94 points
       Date   : 2022-07-21 20:15 UTC (2 hours ago)
        
 (HTM) web link (www.emirates.com)
 (TXT) w3m dump (www.emirates.com)
        
       | [deleted]
        
       | whoisburbansky wrote:
       | " Until further notice, Emirates plans to operate as scheduled to
       | and from LHR." Anyone more familiar with airport operations care
       | to explain how this is feasible, if LHR doesn't think they have
       | what it takes to handle the load?
        
         | conductr wrote:
         | I think it just means they'll suffer the consequences and have
         | pointed their finger at who's to blame if it goes wrong
         | 
         | Probably meant to force some reconsideration
        
         | viraptor wrote:
         | Paraphrasing the saying about debt: If 10 people can't get on
         | the flight it's the airlines problem. If 10000+ people a day
         | arrive at the airport and can't get on the flight, that's
         | airport's problem.
        
       | et2o wrote:
       | This is a week old. Emirates did agree to cap passengers:
       | https://liveandletsfly.com/emirates-heathrow-compromise/
        
         | Etheryte wrote:
         | Saying Emirates agreed to cap passengers is highly misleading.
         | They agreed to cap further sales, with no comment by how much,
         | and refused to do anything about already sold tickets.
        
         | walterbell wrote:
         | _> After extensive meetings involving Sir Tim Clark, Emirates'
         | President, and John Holland-Kaye, CEO of Heathrow Airport, the
         | two have kissed and made up, with Emirates agreeing to "cap"
         | selling more tickets but insisting upon not cancelling any
         | flights ... The beauty of this statement is that both sides
         | save face and Emirates actually agrees to nothing, since it
         | might well "cap" sales at 100%...there is no explanation of
         | what capacity further sales will be capped._
        
         | hackernewds wrote:
         | some added nuance
         | 
         | > "Emirates has capped further sales on its flights out of
         | Heathrow until mid-August to assist Heathrow in its resource
         | ramp up, and is working to adjust capacity. In the meantime,
         | Emirates flights from Heathrow operate as scheduled and
         | ticketed passengers may travel as booked."
        
       | [deleted]
        
       | openplatypus wrote:
       | This some breakthrough in corporate communication. It feels real.
       | It feels human.
       | 
       | No wishy washy BS.
       | 
       | Emirates is pissed at LHR and they are open about it.
        
         | antisthenes wrote:
         | It's a little verbose and there's at least 1 typo, but I
         | generally agree.
         | 
         | It feels nice when a corporate statement isn't sugar-coated to
         | the point of being meaningless.
        
           | zenlot wrote:
           | It's normal to have typos. Not everyone's first language is
           | English. I'd rather read a statement like this with typos
           | than a typical BS.
        
             | viraptor wrote:
             | This doesn't even have anything to do with the first
             | language. Everyone makes typos.
        
           | epolanski wrote:
           | That's because the statement target isn't LHR sharehokders
           | but the public.
           | 
           | If the target were shareholders and management they would've
           | wrote privately.
           | 
           | With this move they are aiming for public pressure on LHR
           | management and other stakeholders.
        
           | m348e912 wrote:
           | I appreciate the messaging too. It definitely feels as a
           | person wrote it and not a faceless corporate entity. However,
           | as the self-proclaimed reigning typo champion several years
           | running I will say you'd think a PR person would do a once-
           | over on the text for mistakes before publishing.
        
         | ISL wrote:
         | You can only do this when you're _really_ pissed and you no
         | longer care about working cooperatively with your
         | counterparties, particularly LHR 's management team.
        
           | conductr wrote:
           | Yeah, they specifically imply shareholders should be firing
           | the management
        
         | [deleted]
        
         | zarzavat wrote:
         | Emirates is less of a corporation and more an organ of the
         | Emirate of Dubai. As such this conflict almost escalated into a
         | diplomatic incident and the UK government hastily made an
         | announcement soon after that they were investigating WTF is
         | going on at Heathrow.
        
         | devnonymous wrote:
         | It boils down to who they are trying to appease. With the
         | potential backlash they would have got from customers and
         | damage to their brand it makes sense to position themselves as
         | 'taking a stand on behalf of the customer'. If there was more
         | to lose in regards to their relationship with LHR, we'd have
         | seen a wishy washy 'we are sorry, here are some refunds'.
         | 
         | Furthermore, now they are in the position to put in another
         | notice to the effect claiming - Look we tried, we are sorry it
         | didn't work out, here are some refunds
        
         | zenlot wrote:
         | Just came to say the same. It's absolutely refreshing.
        
         | Daishiman wrote:
         | It's pretty clear; their partners screwed them and they suffer
         | even when having plenty of advance knowledge of the passenger
         | surge.
        
       | londons_explore wrote:
       | It's worth noting that every other UK airport seems to be running
       | smoothly.
       | 
       | There's just something wrong with the operational capabilities at
       | Heathrow. I have a feeling they might be deliberately operating
       | badly to try to get permission for an extra runway...
        
         | netsharc wrote:
         | The runway is the least of the problems, it's the last/first
         | leg of the whole airport pipeline, it's the whole check-in and
         | luggage handling that's a clusterfuck. An extra runway for
         | planes to land and bring more people and luggage when the staff
         | is already overwhelmed? An extra runway so more planes can take
         | off, i.e. more passengers and luggage that need to be placed
         | onto those planes before the pilot can take off?
        
         | makomk wrote:
         | Heathrow is the largest British airport by far. The second-
         | largest, Gatwick, pre-emptively cut a whole bunch of flights in
         | July and August about a month before Heathrow decided to do the
         | same, the third largest is apparently Manchester which I think
         | has been having problems for months (so much so that they no
         | longer even make the news anymore), and so on. Iut doesn't seem
         | to be isolated to the UK either, I've been hearing about very
         | similar problems elsewhere in Eruope from people travelling
         | there.
        
           | splonk wrote:
           | Yeah, the entire travel story of the summer is that every
           | airport is kind of screwed, it's not remotely limited to
           | Heathrow. According to this source, Heathrow actually
           | outperformed every other London airport except Stansted in
           | terms of percentage of flights successfully departing in
           | June.
           | 
           | https://thepointsguy.co.uk/news/worse-uk-airports-
           | cancellati...
           | 
           | And of course Manchester had some well publicized issues, and
           | outside of the UK AMS and CDG had massive problems as well. I
           | mean, KLM flat out stopped flying ticketed passengers into
           | AMS for a day to try to recover.
           | 
           | "At the end of Saturday afternoon, 4 June, KLM was
           | regrettably compelled to decide that passengers at European
           | destinations would no longer be allowed to board flights to
           | Amsterdam."
           | 
           | https://simpleflying.com/klm-suspends-all-flights-from-
           | europ...
        
         | Reason077 wrote:
         | I don't think that logic holds up. Why give Heathrow another
         | runway when they can't even effectively operate the ones
         | they've got?
        
       | neonate wrote:
       | https://archive.ph/iJWL2
        
       ___________________________________________________________________
       (page generated 2022-07-21 23:01 UTC)