[HN Gopher] Framework Laptop (2022) review: the repairability dream
       ___________________________________________________________________
        
       Framework Laptop (2022) review: the repairability dream
        
       Author : Tomte
       Score  : 141 points
       Date   : 2022-07-21 14:30 UTC (8 hours ago)
        
 (HTM) web link (www.theverge.com)
 (TXT) w3m dump (www.theverge.com)
        
       | rkangel wrote:
       | > Laptops with ethernet are basically unheard of outside of large
       | gaming rigs these days
       | 
       | This is just not true. The vast majority of Lenovo Thinkpads come
       | with a built in RJ45 ethernet port.
        
         | Legogris wrote:
         | They're becoming optional in most models and dropping
         | completely in some (like T14s). Meanwhile, older lines with the
         | port are being replaced with new models sans. While some models
         | do come with it, they are by now in a minority.
         | 
         | https://www.notebookcheck.net/Lenovo-ThinkPad-T14s-G2-Intel-...
        
       | eddiezane wrote:
       | I've had my 11th gen Framework for ~ 5 months now and I really
       | want to love it but I've stopped recommending it to others
       | because of the battery issues.
       | 
       | The biggest problem is that it drains 1-2% per hour in deep sleep
       | on Linux. That means if you leave it asleep in your bag after
       | work it will be between 15-30% lower when you go to use it the
       | next morning. People on the forums[0] are even seeing up to a 4%
       | per hour drain. I don't know what is common with other laptops
       | but I can't say I've ever had to think about sleep drain before.
       | 
       | I've just ordered the 12th gen board upgrade with fingers crossed
       | it helps but really consider going back to a ThinkPad X1 Carbon.
       | 
       | 0: https://community.frame.work/t/linux-battery-life-
       | tuning/666...
        
         | pxc wrote:
         | Have you tried configuring suspend-then-hibernate with a very
         | short timer (e.g., 10 or 30 minutes)? The configuration for it
         | is shipped with systemd these days, so all you have to do is
         | turn it on and set the timer length. With fast SSDs, resume
         | from hibernate is not very painful.
         | 
         | That should let you close your laptop and open it in a few days
         | without any big issue, even if S0ix continues to suck.
        
           | eddiezane wrote:
           | Thanks for the suggestion! I haven't used swap for years but
           | I am about to figure out how to set it up behind LUKS/LVM to
           | test this out.
        
         | nrp wrote:
         | We've been able to reach <0.5%/hour on Linux with 12th Gen and
         | recent kernels. There are also some additional firmware
         | optimizations we're working on to resolve higher s0ix drain
         | with different combinations of Expansion Cards inserted that
         | keep the retimers from going into a suspend state.
         | 
         | On 11th Gen and 12th Gen, one of the other major drivers of
         | s0ix drain we have seen is SSDs with firmware issues that keep
         | them in higher power states in suspend. Updating SSD firmware
         | is challenging on Linux, so if you are unable to do that, there
         | is also a workaround to change a kernel parameter which we have
         | seen result in <1%/hour drain on 11th Gen:
         | https://guides.frame.work/Guide/Ubuntu+22.04+LTS+Installatio...
        
           | burntsushi wrote:
           | FWIW, my sleep drain issue (on 11th gen) got noticeably
           | better once I replaced my USB-A and HDMI modules with USB-C.
           | Now I just have 4 USB-C modules. I did try updating SSD
           | firmware before that, but I don't believe that had an impact.
           | I'm not sure whether it was HDMI or USB-A or both that was
           | the issue.
           | 
           | I run the latest kernel (5.16.16 currently) on Arch.
        
           | eddiezane wrote:
           | Thanks for the reply! This is great to hear.
           | 
           | I've turned just about every knob and kernel parameter I can,
           | only use the USB C expansion cards, kernel is 5.18.12, and my
           | Samsung 980 Pro is on the latest firmware (5B2QGXA7) so I
           | look forward to what the 12th Gen board can do.
        
           | getcrunk wrote:
           | Thank you so much for posting this! I'm very much happy and
           | relieved to know that you guys acknowledge the issue and are
           | actively working on it.
        
         | pera wrote:
         | I have this issue with a Dell XPS 13 (2021) with Ubuntu, I read
         | in several places this is common problem among modern Intel
         | based laptops, even in Windows.
        
         | prophesi wrote:
         | The deep sleep power drain is really annoying, but on the
         | bright side those power tuning tips let me go through an entire
         | 8 hour workday from a full charge. At least until I need to
         | test things on an Android emulator.
        
       | ttgurney wrote:
       | I got the DIY edition of this a few months ago and have been
       | using it continuously since then. Nice piece of hardware and I'm
       | glad I bought it. Only big thing missing for me is user-
       | modifiable firmware. Combine this thing with the Coreboot and
       | neutralized Intel ME of Purism's products, and I would have no
       | reason to use anything else. Currently this has a typical
       | proprietary EFI firmware and no legacy BIOS support, which I
       | wouldn't expect most people to care about but I find it a bit
       | annoying.
       | 
       | I've also had some issues with the CPU temperature consistently
       | pushing into the 90s when running big multicore workloads. Not
       | sure why. Rather than look into applying new thermal paste or
       | whatever, I just turned off Intel turbo boost, this is of course
       | a performance hit but it keeps the whole thing very cool and
       | improves battery life.
        
         | nrp wrote:
         | Glad to hear that you're enjoying it! On the CPU temperatures,
         | Boost will deliberately and safely let the CPU run up to a
         | maximum of 60W and 100C for a short period of time at the start
         | of heavy load before dropping back to 28W (11th Gen) or 30W
         | (12th Gen).
         | 
         | On an open UEFI solution, that is on our long term roadmap, and
         | we're currently hiring for firmware positions to speed up
         | kicking off this work. Edit: Also, our Embedded Controller
         | firmware is open, though that is somewhat orthogonal to UEFI:
         | https://github.com/FrameworkComputer/EmbeddedController
        
         | kitsunesoba wrote:
         | I would think that legacy BIOS support will be increasingly
         | rare in the coming years. CSM support in UEFI is also likely
         | not long for this world.
        
       | emacsen wrote:
       | I've had my framework for about six months, and it's been an
       | incredibly mixed bag. This isn't a bad laptop by any means, but
       | it's not been a panacea either.
       | 
       | The battery life, as other have mentioned, is poor.
       | 
       | The Linux support is "OK", and improved greatly when I upgraded
       | to the latest Ubuntu and what I assume is a host of updated
       | proprietary drivers.
       | 
       | But the system also got regularly stuck in a mode where it
       | wouldn't wake up from sleep, for weeks, until one day it simply
       | couldn't be woken up, even after having no power. Tech support
       | was competent, but slow, with replies every next business day.
       | 
       | Resetting the sleep situation also required taking the unit
       | apart, which seems silly.
       | 
       | And one of the dongles that it comes with, the USB-A one, totally
       | flaked out on me.
       | 
       | And at the end of the day, while repairability is lovely, so is a
       | tech support line you can call and talk to a human being, so is a
       | depot you can send the laptop to, and so is being able to pay for
       | a repair person to come and fix my work machine.
       | 
       | These are premium asks, the repair person in particular, and I
       | know that big companies like Dell and Lenovo can only offer them
       | based on bulk sales, but I'd be willing to pay for this, but it's
       | not offered.
       | 
       | Right now, the laptop is good, but I wouldn't buy one. They say
       | their next model will have better Linux support, and be better in
       | other ways. I'd wait for that and hope that Framework also works
       | out a better tech support system.
        
         | Scramblejams wrote:
         | _They say their next model will have better Linux support_
         | 
         | Interested, got a reference?
        
           | nly wrote:
           | "The next version will fix all your problems" -- Every
           | software salesmen, everywhere ever
        
         | uoaei wrote:
         | > being able to pay for a repair person to come and fix my work
         | machine
         | 
         | In the context of the Framework, I think it seems to be the
         | intention of the designers that you buy replacement parts and
         | replace them yourself.
        
           | Kukumber wrote:
           | It should be much cheaper then
           | 
           | It cost more than a macbook ARM, and you get less perf, worse
           | battery, worse cooling, and less support, yes you get to
           | repair it yourself and more easily, but i never had to repair
           | my macbooks (other than changing the battery, and that was
           | easy to do myself, and looks like it is still easy on the ARM
           | ones https://www.youtube.com/watch?v=-l_Dw_5_JJk)
        
         | GauntletWizard wrote:
         | The battery life of my Linux Framework is ~6 hours after
         | tuning, but it has required real time to tune it and a little
         | bit of attention to crack down on runaway processes (mostly web
         | threads)
        
         | unicornporn wrote:
         | > They say their next model will have better Linux support
         | 
         | How come a machine like this doesn't have flawless Linux
         | support? Such a lost opportunity...
        
         | InfoSecErik wrote:
         | I ran into a similar issue. It took a Google search plus
         | following a nicely documented guide to reset, and I was back at
         | it. Way easier fix process than dealing with <PC Laptop
         | Manufacturing Company> support.
        
           | getcrunk wrote:
           | What is this sleep issue that needs a reset that might
           | require opening the laptop case?
        
             | Shared404 wrote:
             | Not a framework owner, buty money would be on the reset
             | being a cmos reset, which means it's most likely some
             | toggle in firmware being set incorrectly.
             | 
             | This is a guess based on a couple years in a repair shop, I
             | could be completely wrong.
        
       | oxplot wrote:
       | What doesn't get mentioned is the amazing support provided by the
       | Framework team. From their community board [1] to their customer
       | support, these folks love their customers. From the CEO (Nirav),
       | to their system engineer (Kieran) and all in-between, drop in to
       | answer questions and help solve issues. The community forum is
       | akin to Arch Wiki. You find some gems of replies to technical
       | issues that are unparalleled across the net.
       | 
       | Best laptop support experience ever. Best laptop ever. Verge,
       | "Generic looking" as a con? AYFKM?
       | 
       | [1]: https://community.frame.work/
        
       | public_defender wrote:
       | Am I the only one bothered by the "agree to continue" box at the
       | bottom of the article? It implies that it is telling us something
       | about this laptop, but as far as I can tell, it's just a generic
       | complaint about windows.
        
         | Analemma_ wrote:
         | This is a feature the Verge has been doing for a while now
         | where every product they review includes a section specifically
         | for how many screens of EULAs you have to click through. If you
         | don't follow them regularly you won't be familiar with it, but
         | if you do, you recognize this as a standard feature of their
         | reviews.
        
       | PetitPrince wrote:
       | What kind of expertise is needed for you guys to have a
       | trackpoint in the keyboard?
       | 
       | There's a vocal minority of people (I count myself in) that
       | really, really like trackpoints and would love to have a
       | Framework laptop with this kind of pointing device. I think it
       | would be more productive (or perhaps its wishful thinking on my
       | part) for you people to say something like "we need to shave x mm
       | from the Thinkpad one to match or requirement" or "we need x
       | dollar to hire someone / to let our product engineer spend y
       | amount of time on this project.
       | 
       | (and I'm of course ignoring the dozen or so patents that probably
       | prevent you to implement this... but I really really like
       | trackpoints)
        
         | pella wrote:
         | - https://community.frame.work/search?q=trackpoint
         | 
         | - not yet .. but this is ~ Open Design .. so I hope some 3rd
         | party company will create.
        
         | 63 wrote:
         | Just to add support to this sentiment, I am also pretty on the
         | fence but I think a trackpoint would push me over. I've used
         | Thinkpads for the last 7 years and I'm looking to buy a new
         | laptop soon (in the next 1-2 years). If framework adds a
         | trackpoint, I will buy it.
        
         | kitsunesoba wrote:
         | I don't use my thinkpad's trackpoint all the time, but it's
         | excellent for cramped situations where you don't have the space
         | for the arm movements required to use a trackpad effectively.
         | If nothing else it's an extremely good feature for a mobility-
         | focused machine.
        
         | necrotic_comp wrote:
         | I agree with the sibling comment. There's no real alternative
         | to the trackpoint. Nothing comes close, but the initial hour or
         | so of using it is weird ; frankly, I don't remember it because
         | I did it about 20 years or so ago, but everywhere I've worked,
         | I've made sure to buy a keyboard with a trackpoint.
         | 
         | Currently I'm using the Tex shinobi keyboard, and before that I
         | used the IBM USB keyboard with the X220 layout.
         | 
         | When navigating with the mouse on the web, I currently have my
         | thumb for the mouse buttons, my index finger on the trackpoint,
         | and middle, ring, and index for movement on the HJKL keys.
         | Nothing beats that for speed and hand movement a mouse is a
         | little more accurate, but I'm willing to trade that for not
         | moving my hand all the time. (I also just realized I switch
         | hands a lot for moving the mouse - not something you can do
         | with a mouse.)
        
           | rvdginste wrote:
           | Do you think the Tex Shinobi is worth its price? I'm familiar
           | with the Thinkpad X200 keyboard and interested in the Tex
           | Shinobi, but find it a bit hard to justify spending that much
           | on a keyboard. (I am a software engineer and do spend a lot
           | of time on keyboards and I do value a good keyboard.)
        
             | necrotic_comp wrote:
             | 1000% I have three of them currently.
        
               | rvdginste wrote:
               | That's convincing :) Good to know, thanks!
        
         | kwanbix wrote:
         | I had my first TrackPoint contact when I joined IBM. They gave
         | me a ThinkPad 755CD. They still owned the PC Division. There
         | was no touchpad, so it took me about 30~60 minutes to get used
         | to the trackpoint (maybe less). Since them I have had countless
         | ThinkPads, personal and at work, an I always disable the
         | touchpad entirely. I am sure that if most people had to use the
         | trackpoint, they won't want to go back.
        
           | so_dewy wrote:
           | I was really into using my trackpoint until suddenly my index
           | finger literally started trembling uncontrollably whenever I
           | tried using it. I think its because it requires too much
           | force to move the cursor or I guess my ligaments are that
           | weak although Im still young. Sadly had to give up using it
           | since it was quite convenient
        
             | dnr wrote:
             | Get a fresh cap! The caps only last about a year of heavy
             | use. You can find replacements on amazon and elsewhere. It
             | doesn't even matter if it's really oem, a fresh third party
             | one will still be much better than a worn oem one.
        
             | necrotic_comp wrote:
             | You can / should change the sensitivity so it doesn't
             | require so much force. I like it to move all the way across
             | the screen with very little effort ; if you're getting
             | finger strain, you should look into its settings.
        
               | assbuttbuttass wrote:
               | I agree, look into the sensitivity. On my x250 the
               | trackpoint was almost unusable until I increased the
               | sensitivity/acceleration
        
           | jm4 wrote:
           | How do you scroll with the trackpoint? I have a ThinkPad and
           | the trackpoint is nice, but I always end up back on the
           | touchpad for two finger scrolling. I used to use scroll bars,
           | but they are so small these days that they're really only
           | useful as an indication of where you are in a document.
        
             | necrotic_comp wrote:
             | Middle click with thumb, mouse with index finger for moving
             | through the document.
        
             | flyingfences wrote:
             | A proper trackpoint is supposed to have three buttons. The
             | middle button works the same as on a desktop mouse: while
             | holding the button, moving the cursor scrolls the page.
             | 
             | Among the few laptops that still include a trackpoint at
             | all, I'm seeing more and more omit the third button,
             | rendering the nub a vestigial ornament, requiring a
             | fallback, as you've said, to the touchpad. I'm very
             | disappointed; should I ever need to buy a new laptop, I
             | expect to find myself up the proverbial creek.
        
             | dschooh wrote:
             | Middle click and moving the trackpoint up and down works
             | for me.
        
             | goosedragons wrote:
             | Hold down the middle button and drag. Some older models
             | don't support this and with some Linux distros/DEs you have
             | to configure it manually.
        
         | nrp wrote:
         | The barrier is primarily tooling costs. We'd have to have high
         | enough confidence in the incremental sales of it to cover what
         | would likely be in the mid six digits of custom tooling (Input
         | Cover plastic and aluminum tooling, tooling for a three button
         | trackpad, tooling for a new version of the keyboard with a
         | cutout for a pointing stick, and a small amount of tooling for
         | a semicustom pointing stick to fit that cutout).
        
           | JoshTriplett wrote:
           | What do the numbers look like for just a three-button-above
           | touchpad, without the stick?
        
           | Scramblejams wrote:
           | FWIW, I'd happily pay $99 for the addition.
        
         | babypuncher wrote:
         | I felt this way back then when trackpads sucked.
         | 
         | But today trackpads are really good, especially the ones that
         | ship on MacBooks. I can't imagine going back to the trackpoint
         | any more than I can imagine going back to the trackpads of the
         | '00s. Good multitouch gestures in particular make a trackpad
         | way more versatile and improve my productivity a lot.
        
         | znpy wrote:
         | > a trackpoint in the keyboard?
         | 
         | non-ironically, this is the last thing that is giving me doubts
         | between going for the frame.work for my next laptop or sticking
         | to old-trustworthy thinkpads.
        
         | drakonka wrote:
         | This is the only thing that keeps me coming back to ThinkPad
         | nowadays.
        
         | asojfdowgh wrote:
         | Of course, this is a silly solution, but...
         | 
         | Since you can buy seperate keyboard parts... and if you don't
         | mind a bit of drilling / replacing some keys with custom keys /
         | manual fixing of damaged traces on the pcbs...
         | 
         | Just drill a hole in the keyboard, file it off, and buy a
         | trackpoint module from ebay, It'd probably work well enough!
         | 
         | - - -
         | 
         | that aside, making an expansion card which has a trackpoint on
         | it, or notching it into just above the keyboard area, would
         | probably be the most doable options, without needing the
         | company to catch up
        
       | ElijahLynn wrote:
       | Coming from a ThinkPad X1 Yoga. I really love where the Framework
       | Laptop is headed and I really want to get one... But, I have a
       | few blockers right now. The blockers are features that I do use
       | on my Yoga and I will need to make the switch:
       | 
       | * Convertible mode. Tent and tablet modes, I do use to watch
       | things or read longer articles in portrait mode and scroll with
       | my thumb, from the side.
       | 
       | * Touchscreen, I use this quite a bit actually, if I see a button
       | I can just press it vs, move my hand to the TouchStick and move
       | the mouse to it. I also use the touchscreen for bulk operations
       | where there is none. Sometimes, repetitive tasks like maybe
       | adding a new list item or editing things or copy pasting multiple
       | data entries can be done, sometimes in combination w/keyboard,
       | very fast with this feature. It is not something I want to
       | regress on now that I have moved into flowing with it really
       | nicely.
       | 
       | * TouchStick - I don't use the trackpad, I disable it and solely
       | use the TouchStick. It is faster when I need to use a mouse
       | input. I guess I lose out on some gestures, but the TouchStick
       | has been my flow for over 10 years, I'm used to it, I'm efficient
       | with it. I hope to see a keyboard mod in the marketplace with a
       | touchstick. There are a couple threads in the forums with a large
       | amount of activity from others looking for the same.
        
       | shaftway wrote:
       | I've been using a Framework (11 gen, DIY edition) for the last
       | year. I love the company, the idea, the repairability, almost all
       | of it. But I've had 4 major issues:
       | 
       | - Installing the WiFi card was crazy difficult. The antenna
       | connectors are tiny, fragile, and require significant pressure to
       | snap on. I had to use a pair of pliers to get it on and I was
       | very concerned about breaking or bending something
       | 
       | - The screen hinge is weak and not adjustable. It'll stay in
       | position when it's on a table, but picking the laptop up and
       | walking anywhere with it inevitably ends up with the screen open
       | to 180 degrees.
       | 
       | - The space bar is inconsistent. Especially with my right hand.
       | I've had to develop a typing habit where I type spaces with my
       | left hand or hard with my right hand to get it to register.
       | Otherwisemywritingendsuplookinglikethis.
       | 
       | - The touchpad isn't great. My work machines have been MacBooks,
       | so maybe I'm spoiled. But I disable touch to click. And clicking
       | to click is also inconsistent. I ended up having to click extra
       | hard.
       | 
       | These are annoyances really, and I don't use it often enough for
       | these to matter. But if it was my daily driver I'd have done
       | something about it by now.
        
         | chrisallenlane wrote:
         | I've been running a DIY model for about a year as well. My only
         | complaint was likewise that installing the wifi antenna was
         | _very_ tricky. I briefly thought I had broken it before it
         | finally came together for me. (It sounds like they've mitigated
         | this issue by now, so that's great.)
         | 
         | I also had a few of the Linux issues that others have
         | mentioned, but upgrading to the newest Ubuntu solved them.
         | 
         | Overall a fantastic machine, and probably my favorite laptop
         | I've ever owned.
        
         | wnolens wrote:
         | > The touchpad isn't great. My work machines have been
         | MacBooks, so maybe I'm spoiled. But I disable touch to click.
         | And clicking to click is also inconsistent. I ended up having
         | to click extra hard.
         | 
         | pressing on a touch pad has always annoyed me. on my laptops i
         | always remap capslock -> (ctrl|cmd), and (ctrl|cmd) -> mouse
         | click.
        
         | pxc wrote:
         | > Installing the WiFi card was crazy difficult. The antenna
         | connectors are tiny, fragile, and require significant pressure
         | to snap on. I had to use a pair of pliers to get it on and I
         | was very concerned about breaking or bending something
         | 
         | I don't have a Framework, but that's how installing mobile WiFi
         | cards has always felt to me. IME those connectors are sturdier
         | than you'd think, but I never use tweezers or apply pressure on
         | the wire other than at the joint, from directly above, with a
         | finger.
        
           | Shared404 wrote:
           | Seconding this.
           | 
           | I've never worked with a mobile wifi adapter that wasn't
           | miserable to try to put connect the antenna to.
        
         | nrp wrote:
         | On the WiFi, we switched to pre-installing the card with
         | antennas attached when we launched in Europe last year, and are
         | continuing that for all configurations of 12th Gen. We agree it
         | is too finicky.
         | 
         | On the hinges, could you reach out to our support team? We had
         | a set of out of spec hinges come from our supplier, and it is
         | possible that is what you are seeing. The team can also help
         | you out on any issues you're seeing on your keyboard or
         | trackpad.
        
           | shaftway wrote:
           | Yeah, I'll try to get to it. Like I said it hasn't been a
           | huge issue. I did read up on the forums about the hinges,
           | since someone had the same complaint as me. IIRC the response
           | was along the lines of "Adjustable tension on the hinges?
           | Huh. That's a good idea. Maybe one day we'll do it."
           | 
           | > we switched to pre-installing the card with antennas
           | attached
           | 
           | That's really good to hear. I assumed I had to do it because
           | I got the DIY edition and that I essentially got what I asked
           | for.
        
       | baybal2 wrote:
        
       | psygn89 wrote:
       | I don't understand why "Generic looking" is a con - I'd say it's
       | a strength for a modular laptop.
        
       | 8jy89hui wrote:
       | Is an upgraded speaker kit on the roadmap? I don't know what
       | would be involved, but I am just unimpressed with the speakers as
       | they currently stand.
       | 
       | Loving everything else about the laptop and I use it as my daily
       | driver.
        
         | nrp wrote:
         | The speakers are easy to replace, but we can't share anything
         | about future hardware plans.
        
           | komadori wrote:
           | In that case, I will continue to believe that you have an
           | ultra-secret pointing stick keyboard in development that
           | could be announced at any moment ;-).
        
           | chem83 wrote:
           | Can you please clarify why not? In a perfect world, it would
           | be great to have a better sense of roadmap to make a purchase
           | decision.
        
             | nrp wrote:
             | Two major factors:
             | 
             | 1. There is a funnel in hardware (or really any product)
             | development, where we research and investigate a pretty
             | broad range of new features, modules, and even products, of
             | which only a few make it out the other end as a mass
             | produced item. Even relatively late in the development
             | process, compliance, reliability, functionality, supplier,
             | and cost issues can mean scope or schedule changes to
             | something or even shutting it down entirely. Because of
             | that, we don't announce hardware until we have 100%
             | confidence both that we can ship it and 95% confidence in
             | the price and launch date for it.
             | 
             | 2. https://en.wikipedia.org/wiki/Osborne_effect - We don't
             | deliberately hold announcements for this reason, but it
             | compounds with reason #1. We don't want to have someone
             | wait for something that may or may not ever appear. Because
             | our products are upgradeable, we want people to evaluate
             | them based on what currently exists, but still be able to
             | benefit from improvements we make in the future.
        
             | turndown wrote:
             | The second sentence belies the exact reason they wouldn't
             | release a roadmap - they want you to buy now since it's the
             | present, not possibly later if you know more information.
        
               | chem83 wrote:
               | That'd be true if there wasn't robust market with
               | competing alternatives. I may be okay with waiting
               | another 6-12 months for Framework to supply a high res
               | OLED screen or AMD, but without that clarity, might as
               | well jump into Dell or Lenovo now.
        
       | vaylian wrote:
       | I really like my framework. I don't mind that it is not the
       | fastest in the benchmarks, because faster computers will be
       | released in the future anyway. I don't want to chase the newest
       | and fastest when what I currently have is perfectly adequate for
       | what I want to use my laptop for.
       | 
       | My biggest complaint at this point is that the battery connector
       | is not designed to be disconnected on a regular basis[1]. I
       | personally would prefer to remove the battery much more
       | frequently, because I'm only occasionally disconnected from the
       | grid and keeping the battery unused would be better for its
       | lifetime.
       | 
       | I know that the UEFI has a cool option to disconnect the battery.
       | But this option only stays until the next reboot. I guess that
       | this option is also the reason why the battery connector is so
       | fragile.
       | 
       | [1] https://community.frame.work/t/redesign-battery-
       | connector/10...
        
         | nrp wrote:
         | On newer firmware versions, we've added the ability to set a
         | charge limit on the battery. By setting the limit to 60-80%,
         | you can also keep the battery healthier for longer. We don't
         | recommend keeping the battery unplugged both to avoid cycling
         | the connector too often and because it'll limit peak
         | performance. Unless you plug in a 100W power adapter, hitting
         | peak Boost power requires briefly drawing off of the battery in
         | addition to the power adapter.
        
           | vaylian wrote:
           | Thanks! I will follow this advice! But I honestly don't care
           | much about peak performance (but others certainly do).
           | 
           | - written on my framework
        
       | bogwog wrote:
       | I was so hyped up to buy this as my next laptop, but then I saw
       | the HP Dev one and it's a really tough choice. The HP wins
       | basically every metric except for repairability (and display
       | aspect ratio, but the trackpoint makes up for it)...although the
       | HP does have upgradeable RAM and SSD, so it's not as bad as a
       | Macbook. Also, apparently, Linux support is way better on the HP
       | then the framework.
       | 
       | There are also some other interesting laptops, like the Slimbook
       | Executive (amazing screen), Starlabs Starbook, the System 76
       | lineup, and probably more I'm missing.
       | 
       | I could also wait a (long?) while and Asahi Linux might reach a
       | point where I would actually consider buying a M1/M2 macbook.
       | 
       | ...not sure what I'm buying next, but I do know that this is a
       | really good time to be in the market for a Linux laptop :D
        
       | ramesh31 wrote:
       | Integrated graphics is just not really an option anymore for
       | anything but a cheap web browsing device. Practically every other
       | laptop at this price point has a 3060 or 3070.
        
         | wmf wrote:
         | Almost no 13" laptops have discrete GPUs.
        
         | Shared404 wrote:
         | What?
         | 
         | Unless you're doing gaming, graphics, or ML, I can't think of a
         | need for any dedicated GPU - let alone a 3060 or 3070.
        
       | nrp wrote:
       | As always, I'm happy to answer any questions anyone has on this!
        
         | schmorptron wrote:
         | Hey nrp, I recently saw this video [1] which showed some major
         | battery life differences between the i5 and i7 for Alder Lake
         | which really took me by surprise. (22% battery on the i5 vs 38%
         | on the i7 after a couple of hours of playing video)
         | 
         | Is the difference similar on the framework laptop, and if so,
         | is this a driver problem for the i5 / better under Linux and
         | expected to improve as big.little utilization gets more robust
         | or just a case where race-to-idle really hits? Would love to
         | hear professional input on this since you've probably worked
         | pretty closely with these cpus in the last few months!
         | 
         | [1] https://www.youtube.com/watch?v=F-y8ElW473s
        
           | nrp wrote:
           | We've seen battery life be roughly the same for the same
           | workload (MobileMark) on i5-1240P, i7-1260P, and i7-1280P.
           | It's unclear where the major difference comes from in that
           | video, but I would guess the laptop maker has other hardware
           | or software differences between the two laptop SKUs.
        
             | schmorptron wrote:
             | Awesome, thanks for the info!
        
         | tbyehl wrote:
         | Touchscreen option, pretty please. I live with the fixed RAM
         | and general lack of repairability of my Surface Laptop 3 for
         | that sweet, sweet 3:2 display w/ a touchscreen.
        
           | noveltyaccount wrote:
           | Touchscreen, stylus digitizer, and 360deg hinge :)
        
         | rvz wrote:
         | Thank you for creating a very nice looking laptop that I am
         | very confident at recommending to the average person.
         | 
         | No need for screw-drivers for the basic of replaceable
         | components, ports, etc. It is a genius swappable plug and play
         | modules system and is as simple as plugging in a USB.
         | 
         | I'm looking forward to the next iteration of the Framework
         | Laptop.
        
         | nullwarp wrote:
         | Any plans for a larger say 15"ish version?
         | 
         | I seem to be in the minority of people who think 16" is too big
         | and 13" is too small.
        
         | Tryk wrote:
         | Just wanted to say, thanks for making these computers. It's a
         | great initiative.
        
         | pthread_t wrote:
         | I currently have the 11th gen DIY edition. I'm running linux on
         | it and I'm loving it.
         | 
         | When do you plan on making the 12th gen intel main boards + top
         | cover available for purchase?
         | 
         | Will the main board upgrade bring the 11th gen machine to the
         | same exact spec? Or does the new 12th gen have other
         | improvements?
        
           | nrp wrote:
           | The Upgrade Kit is available as of this morning on the
           | Framework Marketplace, and is the complete set of hardware to
           | bring an 11th Gen system up to what the new 12th Gen systems
           | have.
        
         | mrgalaxy wrote:
         | Is there any plan to add AMD CPUs to the Framework laptop?
         | 
         | The 12th gen Intel chips are a huge improvement over previous
         | generations, but my understanding is that AMD chips are of
         | similar performance with better power usage and thermals.
         | 
         | Edit: This may not be true anymore, anyone is free to correct
         | me on this.
        
         | znpy wrote:
         | I'm seeing that some people are upgrading the motherboard and
         | re-purposing the old one as a stand-alone desktop computer...
         | Have you considered selling cases to be used with old revisions
         | of the motherboard?
         | 
         | I mean, I could buy the new motherboard and the case of the old
         | one at the same time, it would make sense.
        
           | nrp wrote:
           | We've released 3D-printable files for a case for the
           | Mainboard: https://github.com/FrameworkComputer/Mainboard
           | 
           | We've also seen some great community developed cases. We
           | can't share any plans around commercial cases of our own, but
           | we'd love to see third party ones come around.
        
       | jvol83 wrote:
       | I love my framework. I've also got a DIY edition 11th gen, i5,
       | really hoping for the news that AMD is on the near ish horizon
       | but understand the difficulties.
       | 
       | I have run successfully arch, and now fedora 36 for most of my
       | work and the machine is just great. Hell I am typing this post on
       | it.
       | 
       | I find the ability to swap cards and for the ports is quite
       | handy, I regularly carry hdmi, displayport, extra usb a and c, sd
       | card and I just purchased and am awaiting the arrival of a 1 TB
       | extension, primarily to hold all the many vms I use on a regular
       | basis.
       | 
       | Might be a bit much but I bought a d-brand skin for it too, I
       | didn't want the wrist rests to get all scuffed like on most of my
       | other laptops so that should help.
       | 
       | Really looking forward to having this thing for many years.
       | Fingers crossed for that AMD upgrade. And the ethernet
       | card/dongle soon.
        
         | julianlam wrote:
         | Well, the great thing about the Framework is if you scuff up
         | the wrist rests, you can probably order a new chassis.
        
       | einpoklum wrote:
       | What's the use in repairability if the keyboard is basically
       | broken from the get-go? We need long-travel non-chicklet keys,
       | like the Thinkpads used to have.
        
       | schaefer wrote:
       | This is as good a place as any to say: For the right price, I'm
       | looking to by a used (intel 11th gen) framework mainboard.
       | 
       | Presumably, some people are upgrading. So it would be a good time
       | to pick up an old board and an empty chassis. Apart from e-bay
       | (no obvious hits) I can't think how to connect with any sellers.
        
         | nrp wrote:
         | Building a consumer to consumer resale market is on our
         | Marketplace roadmap. In the meantime though, we expect there
         | will be people in the Framework Community posting about extra
         | Mainboards: https://community.frame.work/
        
       | oldandboring wrote:
       | As a Linux laptop user, I used Thinkpads for years. The pinnacle
       | was the T460s/T490s models from around 2016, because they:
       | 
       | - Ran Linux without much tinkering or major compromises
       | 
       | - small (14")
       | 
       | - affordable (around $1300 for my config)
       | 
       | - lightweight and thin
       | 
       | - powerful (I had a Core i5)
       | 
       | - upgrade-able (I had 48gb of RAM)
       | 
       | They started going downhill after that, primarily in that I could
       | no longer find a Thinkpad model that was at the intersection of
       | upgrade-able and Linux compatibility.
       | 
       | Around 2021 I started looking for an alternative. Looked at made-
       | for-Linux laptops like System76 and the various Linux-certified
       | Dells. Couldn't find anything that checked all my boxes and the
       | Dells were particularly crippled: 8GB of soldered on RAM? Only
       | certified to work if you use their custom hacked Ubuntu image? No
       | thanks.
       | 
       | The Framework (gen11, DIY edition) was exactly what I was looking
       | for. My configuration at the time was $1032 and I've been running
       | Manjaro Linux on it continuously for the past year on it with
       | zero problems. It's just good solid generic hardware at a fair
       | price. It's cheap enough that I don't worry about it getting lost
       | or stolen. It's repairable so I don't worry about something
       | physically breaking.
       | 
       | I have since bought another one for an employee and over the next
       | few years I plan on deploying them to my whole team.
       | 
       | Basically I should be a testimonial on their website.
        
         | Melatonic wrote:
         | You are making me think I might have to finally upgrade my T420
        
         | sammorrowdrums wrote:
         | The Dell XPS Developer Edition ones have always worked well for
         | me with Linux, I never used the stock Ubuntu, and the hardware
         | works really well and they actually do deliver firmware updates
         | through fwupd for many years - I won't defend the landfill
         | future of the hardware and lack of user upgrade/ replacement,
         | but I've had great success with Elementary OS and Arch on them.
         | 
         | Also I have had to use a Mac more recently for work, and I miss
         | my XPS running well with Docker, and I find it hilarious that
         | with MacBooks you need the new M processor models to be able to
         | run Docker workloads without the fans blasting!
         | 
         | I'd love to try a Framework too though.
        
           | oldandboring wrote:
           | These are fair points. It's probably more accurate to say
           | that I didn't give the Dells a completely fair shake on their
           | "works with Linux" cred because I couldn't get past the lack
           | of user upgrade and/or the cost to actually buy one. At one
           | point I did buy a Precision 7000 series that wasn't certified
           | for Linux, hoping I'd be able to get it running anyway, and
           | it was a nightmare that ended in a return/refund: the whole
           | machine would literally lock up hard upon waking from s2
           | sleep. It was upon researching the problem that I discovered
           | the nature of Dell's "we won't actually support Linux on any
           | laptop unless it's a specific model and you're running our
           | specific build of Ubuntu, beyond that you're on your own,
           | YMMV" and gave up. Framework still says "you're on your own"
           | but they're also working furiously behind the scenes to make
           | Linux as close to first-class-citizen as possible. Framework
           | knows their customer.
        
         | k__ wrote:
         | Interesting.
         | 
         | I had a T42 in 2008 and read Thinkpads already went downhill
         | back then.
        
           | babypuncher wrote:
           | I never really liked Thinkpads to begin with. The texture on
           | their plastics makes my skin crawl. When I was working IT at
           | the end of the '00s, I found Latitudes were a lot easier to
           | repair and more durable.
        
           | antisthenes wrote:
           | My personal story is that I'll never use Lenovo, because of
           | their crap website and customer service.
           | 
           | I tried ordering one of their laptops back around 2015 on
           | their website. The cart just straight up broke during
           | checkout. Tried contacting support - no response.
           | 
           | 2 weeks later they emailed me asking how my purchasing
           | experience was (hilarious that they couldn't tell the
           | purchase actually didn't go through, because the card wasn't
           | charged)
           | 
           | Was literally throwing money at them trying to buy their
           | product, but I guess they didn't want it. So I'm never giving
           | them a cent of it again.
        
           | opan wrote:
           | They certainly have continued to take away nice features,
           | stability, and build quality over the years. The "last good
           | ThinkPad" is different for many. As you said the T42 or
           | around there for pre-Lenovo, T400 for libreboot support, T420
           | for old keyboard, T430 for old charger/body design, T440p for
           | last gen with socketed CPU and for coreboot support, T480 for
           | last gen with a removable battery I think... But at the same
           | time they've removed indicator lights, certain ports, I'm not
           | even sure if there's a magnesium rollcage anymore.
           | 
           | I have a P15s for work and my initial model would hard freeze
           | when putting pressure in certain spots. I used an external
           | keyboard/mouse mostly, but it'd still happen occasionally.
           | Eventually got a tech sent out and he swapped the
           | motherboard. I _think_ it 's fixed, but I still touch it as
           | little as possible and use external peripherals.
           | 
           | Some people defend modern ThinkPads saying they still beat
           | the competition. I'd like to think the bar is higher than
           | that considering some of what's out there.
           | 
           | My take on all this is that x86 is on its way out anyway, so
           | I'm trying to make my T440p last and will try to go with ARM
           | or RISC-V for my next machine. Likely just an M2 Max MacBook
           | Pro when available. Hopefully Asahi support is pretty good by
           | then.
           | 
           | The Framework is sort of cool, but it's just another modern
           | Intel machine at the same time. Guts aside, they're doing a
           | good job, but the guts are pretty important, and in this
           | case, boring. The MNT Reform is a lot more interesting,
           | although I don't know if any particularly performant SoMs are
           | available for it yet. I'd like something with better
           | performance than my Pinebook Pro if possible. The RK3399 is
           | not quite Main Machine material.
        
         | nrp wrote:
         | Great to hear that! Manjaro support continues to be solid, and
         | we just sent both 11th Gen and 12th Gen-based Framework Laptops
         | to the team there.
        
         | okennedy wrote:
         | I completely agree in nearly every respect. Especially notable
         | is the fact that they sell replacement hinges. Considering that
         | every one of my preceding non-Apple laptops has failed at the
         | hinge, this is huge.
         | 
         | Support for suspend in linux is definitely shaky, but a
         | (eventually fixable) firmware issue. On the other hand, I am
         | concerned with the company's commitment to upgradability. Since
         | they announced the 2nd generation motherboard some months back,
         | the only way to get one has been with a brand new laptop around
         | it.
        
           | oldandboring wrote:
           | Yeah I mean, even on the Framework I basically gave up on
           | suspend. It wasn't freezing on the Framework like it was on
           | the Dell, but there were definitely instances of things not
           | working correctly upon wake, or with the machine never going
           | to sleep, or with the machine waking itself, or with the
           | battery draining too fast even in s2/deep. Switched to
           | hibernate and I've been very happy.
        
           | seb1204 wrote:
           | I'm really curious about this failing at the hinges. Do you
           | have thought about why this happens to you with all laptops.
           | Is your use case to carry it around at the screen a lot? I
           | never has such a damage or failure.
        
             | HankB99 wrote:
             | One frustration with Lenovo laptops is failing hinges.
             | Well, not really the hinges, its the plastic around them
             | that cracks. Neither of these was abused like you
             | described, just occasionally opened and closed, probably
             | not even on a daily basis.
        
         | intothemild wrote:
         | That's interesting. The X1 Carbon range are almost perfectly
         | compatible with Linux.
         | 
         | (I have had multiple over the years and have had zero issues)
         | 
         | The other models I can't say much about. But the yogas are not
         | Linux compatible
        
           | suetoniusp91 wrote:
           | The carbons are not upgradable and almost unrepairable. Just
           | another landfill laptop
        
             | oldandboring wrote:
             | This was also my experience. Could never pull the trigger
             | on the Carbon for this reason.
        
         | samtheprogram wrote:
         | > $1032
         | 
         | > It's cheap enough that I don't worry about it getting lost or
         | stolen.
         | 
         | Not sure if this is impressive or reckless, but either way it
         | doesn't apply to most people.
        
           | dannyw wrote:
           | I mean if you're making 150k a year as a SWE, losing your
           | laptop isn't a big deal.
        
             | oldandboring wrote:
        
             | ChuckNorris89 wrote:
             | And the worldwide percentage of laptop users and devs that
             | make 150k is how much?
        
             | nly wrote:
             | Spending 1% of your net annual salary on a laptop still
             | strikes me as a large purchase.
        
               | jkepler wrote:
               | What if one only buys a laptop once every three or four
               | years? Then it would be 1/3 or 1/4 of a percent of annual
               | salary.
        
               | bryanrasmussen wrote:
               | It would probably be tax deductible, depending of course
               | on variables not discussed yet.
        
             | secludedrelish wrote:
             | As long as you have backups
        
               | asadlionpk wrote:
               | Having anything local is reckless at this point imo.
               | There are so many mainstream backup options at different
               | price ranges/free!
        
           | dkarl wrote:
           | Maybe it sounds better if you look at it this way: if every
           | Framework laptop you buy gets stolen halfway through its
           | useful lifetime, it's still cheaper than owning Macbook Pros.
        
             | samtheprogram wrote:
             | A MacBook Pro starts at $1299 with a significantly faster
             | processor. You can't upgrade a MacBook Pro, but if your
             | laptop is getting stolen half way through it's lifetime,
             | you're probably not upgrading it. So not really.
        
               | ChuckNorris89 wrote:
               | In the US maybe. In other countries Macs are quite a bit
               | more expensive. And your customer support and service
               | experience could be worse than in the US.
        
               | hug wrote:
               | You can't buy a Framework device in most countries, so
               | that's a little moot.
               | 
               | Can you tell I'm a tiny bit bitter, as an Australian? :)
        
             | oldandboring wrote:
        
       | jackmott42 wrote:
       | Got my wife one of these after a dell became dropped and cracked
       | the screen. No way to repair affordably. Had it about a year, and
       | it has been flawless. Super easy to upgrade ram/ssd/etc, if we
       | crack this screen its like $150 part and easy to install
       | yourself.
        
       | Markoff wrote:
       | any plans for Thinkpad style 7 rows keyboard?
        
       | dsimmons wrote:
       | Been using a Framework laptop for close to a year and loving
       | every minute of it!
       | 
       | Installed 64GB of RAM and a high-performance 2TB NVMe for less
       | than half of a comparable Macbook Pro. Plus, I get to run Linux!
       | It worked right out of the box with almost zero configuration.
       | 
       | To be completely fair, the battery that it comes with is a bit on
       | the small side, so that's the main criticism I have (battery
       | life).
       | 
       | All told, I can't see myself ever going back to using an Apple
       | laptop (voluntarily). I do get jealous of the M1/M2 processor
       | specifically at times, but MacOS is a dumpster fire and I refuse
       | to use it. Plus, having used a proper tiling window manager on a
       | laptop now (i3), I can't imagine going back.
        
         | nullwarp wrote:
         | I'm with you, I have two Macbooks I deeply regret buying
         | because at this point they just sit in a pile unused because
         | they are just so annoying to use.
         | 
         | I'm in the market now for a replacement for my old 15" thinkpad
         | that I've been using but just haven't really found anything. I
         | seem to be in some weird middle ground that nobody caters too
         | because everything is either 13" or 16".
        
         | LeonenTheDK wrote:
         | i3 really is the killer feature for me. I'm on an M1 Mac for
         | work, and I wouldn't say MacOS is a dumpster fire, but I'm
         | really missing i3. There are things I've tried that get close
         | but it's not the same.
        
           | rozab wrote:
           | Have you tried yabai?
           | 
           | https://github.com/koekeishiya/yabai
        
             | LeonenTheDK wrote:
             | I have, as well as Amethyst. Yabai is what I've settled
             | with, and it's absolutely usable for my work flow. I
             | probably need to fiddle with it some more, but the thing
             | with i3 is that most of the the default set up works great
             | for me. Trying to emulate that in something else has been a
             | pain.
             | 
             | Maybe I should just learn to be more flexible!
        
           | dsimmons wrote:
           | For what it's worth, my "dumpster fire" comment encompassed
           | far more than just window management (and admittedly extended
           | to Apple hardware and Apple the company). See my comments
           | elsewhere in the thread if you're curious!
           | 
           | Re window management specifically: your "it's not the same"
           | comment are my exact sentiments!
           | 
           | Even if you can hack together some other MacOS-specific
           | window management solution, what I'm finding game-changing is
           | my laptop and my desktop behaving in the exact same way (same
           | OS, same dotfiles, same programs/bins/utils).
           | 
           | Not only "behaving" in the same way, but also _configured_ in
           | the same way (meaning I don 't have to maintain two separate
           | configurations for two entirely different managers).
           | 
           | I don't know, I realize my perspective isn't shared by
           | everyone (and even the HN audience specifically), but I'll
           | probably never go back to using a laptop without Linux on it.
           | For a long time, I avoided going down that path because I
           | knew how big of a PITA getting laptop device/drivers to work
           | was (whereas it's generally far simpler on desktop), but
           | that's become less and less the case over the years, to the
           | point that I spend less time configuring Linux than I do
           | overriding all of MacOS's default settings/configuration.
        
         | jackling wrote:
         | What do you dislike about MacOS?
        
           | yc202207214587 wrote:
           | Not OP but my biggest issue is: windowing system is extremely
           | basic (no window snapping/tiling) and smooth scrolling
           | doesn't work with 3rd party mice. I need smooth scrolling due
           | to visual impairment and have to use the stupid Magic Mouse
           | instead of my MX Master 3 when I'm on MacOS.
        
             | noveltyaccount wrote:
             | I tried MacOS recently for about a month and was shocked at
             | how bad scrolling was with my Logitech MX Vertical mouse.
             | The third-party app Mos solved it pretty much perfectly.
             | Every once in a while scrolling would stop working
             | altogether until I rebooted. Never figured it out, but it
             | was maddening. https://mos.caldis.me/
        
           | dsimmons wrote:
           | EDIT: I should point out that, although I don't like MacOS, I
           | ditched Apple-related products first and foremost because of
           | both the hardware itself and the company.
           | 
           | Every Apple product I've owned has failed in some spectacular
           | way, and Apple's response is typically something along the
           | lines of "You're SoL dude, you can either recycle it and buy
           | a new product, or you can pay us something close to the value
           | of the device to repair it" (because they solder everything
           | unnecessarily).
           | 
           | Framework finally came along and showed that you can have a
           | sleek, elegant (and modular!) design without soldering
           | everything together in the name of reducing weight by 0.01kg
           | or whatever (or making it a hair-width thinner).
           | 
           | Most recently, I had a 2019 Macbook Pro ($3K) that would
           | frequently give me a "red screen of death" under load and
           | crap out completely.
           | 
           | Before that, a brand new 2018 Macbook Pro I bought (for
           | nearly $3K mind you) became unusable within an hour after
           | taking it out of the box because of the faulty keyboard
           | (several keys either didn't register key presses, or they
           | would turn one key press into multiple occurrences of the
           | same letter).
           | 
           | Before that, I had a Thunderbolt Display ($1K) that would
           | fail intermittently, and it took 5 trips to the Apple store
           | before they finally gave me a new one.
           | 
           | Before that, I had a 2014 Macbook Pro for which the screen
           | started peeling off -- I had to buy a matte screen protector
           | to even be able to see the screen.
           | 
           | I have several more examples as I go back in time further,
           | but you get the gist! In all cases, they're widely known
           | problems that Apple refuses to acknowledge, and assuming
           | they're even willing to do anything about it, they want you
           | to hand over your laptop to them for ~2 weeks in the
           | meantime.
           | 
           | ---
           | 
           | Original response:
           | 
           | I'll eventually get around to writing a blog post about this
           | (tm) and HN isn't really the place to fully brain dump, but
           | off of the top of my head, here's a few examples:
           | 
           | - My ".osx" dotfiles (then, now ".macos") would break with
           | every OS upgrade. As an example, I preferred to set a very
           | fast key repeat with a very short delay, and I remember one
           | version of OSX/MacOS that just decided to start ignoring that
           | completely (or resetting it every restart or something, I
           | forget).
           | 
           | - As a TL;DR point that summarizes many frustrations, I'd end
           | up changing almost all of the default settings, to the point
           | that I realized that I wasn't their target customer. For
           | instance, I'd promptly disable all of their elaborate
           | transitions and animations (which effectively added a latency
           | to interacting with the system), hide the dock in perpetuity,
           | etc etc... I haven't used MacOS in a few years, so I'm unable
           | to refresh myself on what else I would change.
           | 
           | - Their window management is SO stupid (IMHO), especially
           | once you start incorporating monitors.
           | 
           | - At least historically (unsure now), there was no way to
           | differentiate the scroll behavior with the trackpad vs an
           | external mouse. I did like the "natural" scrolling or
           | whatever, as it felt very intuitive having used smartphones
           | for many years. However, any time I connected a wireless
           | mouse (primarily for gaming), it'd behave the same way
           | (completely unintuitive), and there was no way to change it
           | to be different. So I'd then have to either design for the
           | least common denominator ("scrollwheel behavior"), or change
           | that setting every single time I used an external mouse and
           | remember to revert it when I'm done. A small nit, but one of
           | tens of examples of annoyances.
           | 
           | I could go on, but like I mentioned, this isn't really the
           | place! Just a few examples as a taste :)
        
       | laweijfmvo wrote:
       | I've been bearish on Framework, not because they make a bad
       | product, but because I find it hard to believe there's a market
       | to support them.
       | 
       | - Laptop use is shrinking, or has shrunk, as people diversify to
       | smartphones, tablets, smart TVs, etc.
       | 
       | - Of the remaining laptop users, some percent only wants Apple
       | 
       | - Of the remaining non-Apple laptop users, some (most?) will just
       | buy something cheap from Walmart/Costco/BestBuy
       | 
       | - Some of the remaining few are looking for gaming laptops
       | specifically
       | 
       | - The rest will _consider_ a Framework laptop, among others, and
       | this is likely to be the most picky group
       | 
       | Will they really be able to find enough market to succeed, in any
       | capacity?
        
         | schmorptron wrote:
         | One advantage this model has is that once someone has bought a
         | framework (and is happy with it) they are even more likely to
         | stay brand loyal for their next laptop purchase than they would
         | be with other brands, since it'll be cheaper to upgrade their
         | existing framework rather than buying an all new laptop.
        
         | nrp wrote:
         | 1. While category growth likely won't hold over the next couple
         | of years, there were ~350M PCs sold in 2021, most of which were
         | notebooks. Apple has <10% share, and ASP is >$700, even
         | including ultra-cheap Chromebooks for Edu. [0]
         | 
         | 2. The Framework Laptop is our first product, but not our last
         | one. We see the same problems across consumer electronics, and
         | we're excited about our product roadmap to address them!
         | 
         | [0] https://www.tomshardware.com/news/pc-sales-
         | hit-350-million-u...
        
           | josefresco wrote:
           | Small correction the headline reads: "PC Sales Hit Nearly 350
           | Million Units in 2020"
           | 
           | Not 2021 - will be interesting to see 2022!
        
         | dsimmons wrote:
         | God I genuinely hope they survive!
         | 
         | I bought a gen1 laptop as an early adopter in part because I
         | wanted to "vote with my dollars" and support their mission. A
         | lot of people I know did the same.
         | 
         | As someone who has used Apple products in various capacities
         | since like 2007 (MacBooks, MacBook Airs, MacBook Pros, etc...),
         | I'm just so completely done giving that company any of my hard-
         | earned dollars.
         | 
         | Setting aside the M1/M2 processor specifically, they haven't
         | put out a good laptop in the better part of a decade.
         | 
         | I realized a long time ago that I'm not Apple's target
         | audience! They're more fashion/status these days than they are
         | a technology company.
        
           | jshzglr wrote:
           | Seems like apple silicon is really throwing a wrench in
           | people's incessant damnation of apple.
        
         | duped wrote:
         | IMHO the market is enterprise and professional, not consumer.
         | 
         | If we could buy enough of them I'd advocate for moving my
         | entire team over to Frameworks. That's not tenable for a few
         | reasons right now, but I can see the day where bulk ordering
         | them and support is better than what you get from Dell, HP, and
         | Lenovo right now.
         | 
         | If you had to buy new machines for new hires in 2020-2021 then
         | you know the pain of finding good and reasonably priced
         | machines. It was a nightmare, and the options are frankly not
         | that great for developers. Especially if you have an aversion
         | to Lenovo products, because they seemed to be the only company
         | with stock available to ship last year.
        
           | nrp wrote:
           | We've recently started piloting a business program for SMB
           | and teams within enterprises because of the amount of inbound
           | interest we were getting. We're using the learnings from this
           | to scale up business sales. We agree the incentives are
           | aligned for a modular, upgradeable product to be a good
           | solution. As you build up a fleet of systems that all have
           | easily interchangeable parts, you can reduce downtime and
           | manage upgrades at a granular level.
        
         | TYPE_FASTER wrote:
         | As software continues to eat the world, and a lot of that
         | software is SaaS, much of that software will be developed to
         | run on either Windows or some variety of Unix. While the Unix
         | market share remains lower than Windows[0], it's enough to
         | support a market.
         | 
         | Apple captured a large share of the hardware market both for
         | developers who wanted to develop for iOS, but also developers
         | who wanted quality hardware that ran a Unix variant that worked
         | out of the box. After shipping quality hardware for years, they
         | made a sequence of missteps that they are still recovering
         | from:
         | 
         | * Faulty keyboards that failed relatively quickly -
         | https://www.nytimes.com/2022/07/20/technology/apple-macbook-...
         | 
         | * Thermal issues that killed performance - I use 2019 Core i7
         | and M1 MBPs daily, and still find the thermal performance
         | differences amazing a year after I bought the M1
         | 
         | * Designs that aren't upgradeable/repairable - I upgraded the
         | RAM and drive on my 2008 MBP, and replaced the battery.
         | 
         | I've been reading The Setup blog for a few years now. I noticed
         | a clear trend where developers moved to the MBP for developing
         | on a reliable Unix platform, and a clear trend more recently
         | (pre-M1) where developers moved away from the MBP because of
         | the above issues.
         | 
         | I chose the Dell XPS Developer Edition years ago at a startup
         | where we were developing on Linux because I wanted to develop
         | and test on the same OS we were using for our product. Coming
         | from a MBP, it was a let down, in both the hardware quality
         | (trackpad, coil whine), and OS compatibility (not great power
         | management out of the box, etc.). Maybe it's better these days,
         | I haven't used recent versions of the laptop.
         | 
         | I think there's a market for Framework to succeed and take
         | marketshare from Apple for devs who are looking to work on Unix
         | using an upgradeable/repairable laptop of high quality.
         | 
         | [0] -
         | https://en.wikipedia.org/wiki/Usage_share_of_operating_syste...
         | 
         | [1] - https://www.usesthis.com/
        
         | bigpeopleareold wrote:
         | You forgot to add in:
         | 
         | - Those who will only buy laptops with TrackPoints
         | 
         | ... But maybe that falls into your last group.
        
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