[HN Gopher] HP Failed Our Q1 Secret Shopper Experiment
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HP Failed Our Q1 Secret Shopper Experiment
Author : d4a
Score : 28 points
Date : 2022-06-08 15:48 UTC (7 hours ago)
(HTM) web link (www.servethehome.com)
(TXT) w3m dump (www.servethehome.com)
| mrlonglong wrote:
| We've been unable to buy any HP kit for months if not a year or
| more. We now buy in from Lenovo instead. Two fingers raised at
| HP.
| MrFoof wrote:
| Similar experience in terms of timeline on similar AMD-powered
| products.
|
| Though here's the interesting tidbit I can provide: Before
| placing either of my orders, I actually called (on ye olde
| telephone) business sales, knowing that the ship dates were
| impossible.
|
| Business sales agrees. They're very upfront about it when asked.
| They set expectations with me of more realistic ship dates they
| actually were correct on (though yes, they were quite far out).
| Additionally I actually was able to successfully request if any
| additional discounts available, and they found meaningful ones
| for me (7% and 11%).
|
| --------------
|
| So props to the salespeople reachable by telephone based in the
| US, but I 110% agree with the article. The HP.com and email
| experience is terrible at best and sets nothing but false
| expectations.
|
| Shame, because I agree that they make the best x86 1L form
| factors in the business, hands down. Utterly fantastic, powerful,
| power-sipping mini-servers if you need x86 hardware.
| rektide wrote:
| I own a significant-to-me chunk of AMD stock, & want to
| believe, but this ability to keep chips shipping, to get basic
| wins consistently moving, has long been concerning. Mini-pc
| market is a huge enterprise market; this should be a great lock
| for AMD with reliable volumes. Availability has been terrible.
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