[HN Gopher] Brave's use of direct mailers
       ___________________________________________________________________
        
       Brave's use of direct mailers
        
       Author : open-paren
       Score  : 83 points
       Date   : 2022-06-04 16:15 UTC (6 hours ago)
        
 (HTM) web link (brave.com)
 (TXT) w3m dump (brave.com)
        
       | mmastrac wrote:
       | We're all about your privacy, but we have a big database with
       | your name, address and who-knows-what-else that we're using for
       | our own promotional purposes.
       | 
       | How is this different than all the other startups in the world
       | that trade your privacy for their gain?
        
         | rpdillon wrote:
         | They say they're using the USPS's EDDM tool, and they link to
         | it in the post. I clicked, and skimmed until I found this:
         | 
         | > Choose the neighborhoods in the EDDM Online Tool where your
         | customers live. Use the tool to target customers by specific
         | demographics such as age, household size, and income.
         | 
         | So it seems like the database belongs to the government rather
         | than the startup. It doesn't appear that this had any actual
         | privacy impact, beyond the perception that Brave is targeting
         | folks by name.
        
         | Vorh wrote:
         | As far as I know, the database is owned by the USPS, and they
         | can't do their job _without_ that information. You can dislike
         | Brave for buying access to the information, or dislike USPS for
         | selling said information. But the information is already
         | collected by USPS so they can do their job.
        
           | edf13 wrote:
           | Even if the database contains banding by household income for
           | example? Why does the USPS need that to do their job? Brave
           | doesn't show what targeting was used...
        
             | User23 wrote:
             | The US Census is public record and breaks down all kinds of
             | demographic information by zip code. The USPS is almost
             | certainly just using census data. Even if they didn't
             | provide the convenience, a marketer could easily replicate
             | what they currently do.
             | 
             | If you have a problem with the US Census Bureau collecting
             | demographic data or making it public, those are certainly
             | valid positions to hold. However, point your ire at the
             | right target.
        
           | st3fan wrote:
           | Be careful with the right wording here: this USPS service is
           | not selling any data.
           | 
           | It is just delivering snail mail.
           | 
           | The only data flow here is from Brave to USPS: please send
           | our mailing to this definition of the target group.
           | 
           | USPS does not send Brave a list of addresses or even names.
           | Brave does not give USPS a list of addresses or names.
        
             | tgsovlerkhgsel wrote:
             | "our EDDM vendor" seems to imply a third party getting the
             | addresses to print (because there's no need to keep the
             | vendor name secret if it's the USPS), but maybe they just
             | thought it sounds better than saying "the USPS".
        
             | rrdharan wrote:
             | This is exactly how Google operates yet many folks seem to
             | define / consider that as "selling the data".
             | 
             | It's really about "leveraging access to / monetizing the
             | data".
             | 
             | The point is that by paying for EDDM, Brave is funding and
             | supporting that financial model (targeted advertising)
             | which many folks who use Brave want to eliminate.
             | 
             | So some amount of annoyance expressed by their users makes
             | sense to me.
        
           | robin_reala wrote:
           | That's not nuanced enough. Information isn't just information
           | to a user, it's information combined with purpose. A user
           | would expect the USPS to use address data to deliver them
           | mail. They would expect the USPS to sell their address data
           | for the purpose of (gratuitous hyperbole) targeting a drone
           | strike. In this case, I would doubt the user would expect
           | their address data to be sold by the USPS for direct mail
           | shots.
           | 
           | This is the essence of GDPR really. The legal basis of
           | "legitimate interest" means you don't have to seek consent
           | because of course a user would expect you to process that
           | data in the course of the provided service. To go outside of
           | that service you need to get explicit and informed opt-in
           | consent.
        
           | KingOfCoders wrote:
           | Why can't they do their job without that information?
           | 
           | You can send a letter to an address without the USPS
           | 
           | a.) Having the address in their database
           | 
           | b.) Knowing who is living there
           | 
           | So Brave, the privacy company, is using a service that
           | collects data about people.
        
       | gtvwill wrote:
       | Crikey brave really come across like the telemarketing products
       | of yesteryear. Kinda looks useful from the outside, but doesn't
       | actually do anything better mostly just worse than all the optio
       | a you had before.
       | 
       | Lol the only people I've encountered in the wild who had brave on
       | their systems were folks here in Aus who were deep down the
       | rabbit hole of American Christian right wing nut job conspiracy
       | theories, like full maga supporting fruit loops.
        
       | My70thaccount wrote:
        
       | password4321 wrote:
       | I like Brave.
       | 
       | But they always seem to be "asking forgiveness rather than
       | permission".
        
         | hunterb123 wrote:
         | Or they are just addressing the hyped up outrage generated by
         | certain people.
        
         | gruez wrote:
         | Given that EDDM is an official offering from USPS, and that
         | USPS is a government agency, it's reasonable to conclude that
         | this activity is state sanctioned. In that case what permission
         | do they need to ask for?
        
         | drusepth wrote:
         | Not the best vibe from a company whose livelihood is dependent
         | on convincing more and more people to trust them with more and
         | more data.
        
         | annoyingnoob wrote:
         | Seems like their business model is at odds with their privacy
         | goals.
        
           | My70thaccount wrote:
        
       | fortyseven wrote:
       | Once again reinforcing my initial vibe of Brave being sketchy as
       | shit.
        
         | [deleted]
        
         | hunterb123 wrote:
         | They used a gov run mailer and they don't have access to the
         | database.
         | 
         | Would you like to expand on your "initial vibe" and Brave being
         | "sketchy as shit"?
        
       | longrod wrote:
       | This little stunt by Brave was clearly not the right move.
       | Marketing is a necessity but if you sacrifice one of the core
       | principals of your product i.e. privacy & security, what's the
       | point?
       | 
       | The scenario is something like this:
       | 
       | Random person: recieves a physical mail right after installing
       | Brave.
       | 
       | Brave: we are so so private and don't ever sell or use your data.
       | 
       | Random person: how did you get my address then right after I
       | literally installed Brave?
       | 
       | Brave: you see, it's very private because we can't see the
       | address or who the mail is going to go to. We just contracted a
       | mailer who sent this marketing newsletter to everyone in their
       | database.
       | 
       | Random person: ...
       | 
       | Brave: maybe you didn't understand but we, the brave company,
       | didn't see who the mail would go to. That's privacy right?
       | 
       | Random person: _deletes Brave_
       | 
       | The problem here is that a privacy oriented company is accepting
       | and making use of a very non-private method to spread privacy and
       | Brave. Contradictory in it's core.
       | 
       | I still like Brave and what they represent. I am a fan. They do a
       | lot of things right but this was baffling. I don't know how they
       | could allow something like this to pass through the filter...
        
         | gruez wrote:
         | >Random person: recieves a physical mail right after installing
         | Brave.
         | 
         | >Brave: we are so so private and don't ever sell or use your
         | data.
         | 
         | >Random person: how did you get my address then right after I
         | literally installed Brave?
         | 
         | Can't you make the argument for any sort of ad? eg.
         | 
         | >Random person: sees a static banner ad[1] right after
         | installing Brave.
         | 
         | >Brave: we are so so private and don't ever sell or use your
         | data.
         | 
         | >Random person: how did you know to show me a brave ad right
         | after I literally installed Brave?
         | 
         | Are you basically arguing that brave shouldn't advertise at
         | all?
         | 
         | [1] static in the sense it's placed there by the publisher for
         | all visitors, rather than through some sort of ad network
        
           | longrod wrote:
           | This is a very interesting situation for privacy respecting
           | products.
           | 
           | Say you want to advertise to your potential audience, what do
           | you do? You have very few privacy respecting methods.
           | 
           | 1. You go with passive advertising like billboards, TV ads,
           | blog ads etc. Not particularly effective since you can't do
           | it across the world.
           | 
           | 2. You go with something like Google with a huge ad network.
           | But if you go with Google...you are tapping into and making
           | use of personal data of your very own privacy respecting
           | people. In a way, you are feeding the beast.
           | 
           | Which method should such a product go with? Which method
           | would conform with their privacy respecting model best? Which
           | would bring in a lot of users?
           | 
           | Not all ads are bad. Not all ad networks are bad. Some, very
           | few, do it ethically. I think Brave itself is one of those.
           | But these networks are very, very small compared to Google.
           | 
           | At all time the temptation is there to go with targeted ads
           | because it's the most effective & affordable way to get
           | potential users. The moment you do, are you still privacy
           | respecting?
           | 
           | Edit: as to your question about banner ads. It depends. If
           | you are using Google's banner ads they aren't static by any
           | means. Google targets and rotates based on their huge
           | database of user data. But if you just put a banner ad
           | somewhere on a blog etc, that comes under the category of
           | passive/non-targeted marketing.
        
           | notahacker wrote:
           | Brave is basically arguing that third party marketing-
           | distribution networks which use personally identifiable
           | information to target ads are bad.
           | 
           | I think it's pretty reasonable to suggest that exposing that
           | they do so via a third party marketing distribution network
           | which uses personally identifiable information to target ads
           | may have been a misstep without arguing that means they can't
           | advertise at all
           | 
           | Particularly when the "but _we_ don 't see the personally
           | identifiable information that the third party we paid used to
           | advertise to you" applies to everyone paying Facebook or
           | Google to show ads too...
        
         | gtvwill wrote:
         | Lol the problem here is assuming privacy is one of braves main
         | strengths or even goals. When it's not lol. Brave makes money
         | off tracking you and exposing your data, not in keeping it
         | private.
        
           | longrod wrote:
           | Do they actually? I would be interested in reading some
           | literature about this. How have they used/exposed/sold user's
           | data?
        
         | cozzyd wrote:
         | > sacrifice one of the core principals
         | 
         | One of the more amusing principle/principal mixups I've seen.
         | (Their principals must indeed be brave if this is a potential
         | outcome).
        
           | longrod wrote:
           | Haha. Auto correct working its magic. Unfortunately, can't
           | edit it out since its too late.
        
         | mixedCase wrote:
         | > Marketing is a necessity but if you sacrifice one of the core
         | principals of your product i.e. privacy & security, what's the
         | point?
         | 
         | Because that is not even remotely the case as is clearly stated
         | in the article in the first few sentences.
        
           | longrod wrote:
           | The fact that they have to explain themselves with an article
           | speaks a lot. Was this specific method necessary? I am sure
           | it cost them quite a bit and were the results worth it?
           | 
           | How many people would read the article? How many people would
           | simply run away from Brave due to this? How many people would
           | care to research it a bit more?
           | 
           | Privacy is such a sensitive topic for privacy-respecting
           | people that most of the time even a little doubt blows up the
           | ship. This was a huge risk taken by Brave and unnecessarily
           | so because they didn't do anything extraordinary by sending
           | people mail.
           | 
           | Moreover, can this one article stop the negative sentiment
           | from spreading? I don't think so.
        
         | flaviut wrote:
         | From the second paragraph:
         | 
         | > Since 2020, Brave has been experimenting with direct mail via
         | the United States Postal Service's Every Door Direct Mail
         | (EDDM) program. EDDM allows businesses in the US to create and
         | distribute mailers to addresses across one or more ZIP Codes.
         | 
         | I'm not sure where you got "tracking" from, but they're just
         | sending mail to every address in a zip code.
        
           | al_borland wrote:
           | While this is true, it doesn't help the optics from a
           | customer point of view. Granted the number of people in a zip
           | code who just download Brave will be small, but those are
           | your new customers and will be freaked out. They will tell
           | their friends. People who are learning about Brave from the
           | mailing will question how Brave got their info to mail them
           | (even if that isn't reality) and see the mailing as not
           | respecting their privacy, thus killing their message.
           | 
           | This whole idea was simply bad. Billboards, TV, and stadium
           | advertisements would have gone over much better if they
           | wanted some old-school methods. It gets in front of a lot of
           | people with no questions about privacy or targeting involved.
        
         | igetspam wrote:
         | I got one of these yesterday. I'm uninstalling Brave and going
         | back to Firefox
        
       | happytiger wrote:
       | Wait until they start sending CDs...
        
       | Buttons840 wrote:
       | I have a cynical take on the prevalence of marketing in our
       | society. This may not apply to Brave specifically, but while
       | we're on the topic of marketing:
       | 
       | I wonder if growing wealthy inequality means that consumers
       | simply don't have enough wealth to make honest exchanges worth
       | while. The powers-that-be look for ways to "grow" and consider
       | making an honest product and simply selling it, but the common
       | people don't have enough wealth to give in exchange for an honest
       | product, so instead they put their money into advertising and
       | other "growth" efforts.
       | 
       | Brave may be an example of this, what if consumers simply don't
       | have enough wealth to finance the development of an honest
       | consumer focused browser? In that case you would expect to see
       | companies like Brave, even if their intentions are good, turning
       | to less honest sources of income.
       | 
       | Consumer focused software seems to be on the decline, and for the
       | first time I'm wondering if this is due to large scale economic
       | reasons.
        
         | ElvisTrout wrote:
         | Marketing is very profitable. Sadly word of mouth is a
         | painfully slow way to sell even a good product.
        
       | sha256sum wrote:
       | I feel like the criticism towards Brave ITT is unjustified. This
       | is a USPS service which is available to businesses. If you're a
       | privacy conscious person in the US, you've likely opted out of
       | this list.
       | 
       | Brave is reaching the people who may not have done this, to the
       | end of getting regular folks to know their alternatives against
       | big tech companies.
       | 
       | I guess don't get the ire, or what the expectation is for them to
       | grow. Would you rather them take out Google or Facebook ads? /s
        
         | encryptluks2 wrote:
         | You can't opt out. After multiple calls and complaints to USPS
         | and speaking to the Postmaster General I was given two options.
         | Either I could STFU and keep getting them along with my other
         | mail, or I could opt to not have any mail delivered anymore.
         | And... People wonder why the USPS shouldn't be a bank.
        
           | arthurcolle wrote:
           | That doesn't seem right.
           | https://consumer.ftc.gov/articles/how-stop-junk-mail
           | 
           | Which Postmaster General did you speak to again?
        
             | encryptluks2 wrote:
             | If you look at what posted that has nothing to do with USPS
             | Direct Mail. I also can't tell you how bad of an idea it is
             | to pay money and register with advertisers who are already
             | sending you unsolicited mail.
             | 
             | > Which Postmaster General did you speak to again?
             | 
             | I filed a complaint here:
             | 
             | https://www.uspsoig.gov/form/file-online-complaint
             | 
             | And got a call back around 2015.
        
         | morganvachon wrote:
         | Here's the fun thing: I _have_ opted out of blind mailers from
         | the USPS, yet I got one of these Brave mailers last week with
         | my name on it (I 'm in the Atlanta area). Just one more reason
         | of many for me to never, ever let Brave near any of my devices.
        
           | dinkleberg wrote:
           | That sounds like an unhealthy paranoia.
           | 
           | Which seems more likely? The USPS is delivering spam mail
           | against the wishes of the recipient (I still get spam mail
           | weekly despite opting out) or a privacy-focused company is
           | snooping on your devices to steal your personal info (so they
           | can send you mailers?).
        
             | morganvachon wrote:
             | > _or a privacy-focused company is snooping on your devices
             | to steal your personal info (so they can send you
             | mailers?)_
             | 
             | I never said that. I don't want Brave on my devices due to
             | their past bad behavior: lying, stealing money from
             | creators in their affiliate program, redirecting legitimate
             | links to shady crypto sites, running a crypto pyramid
             | scheme, and so on. This is just the latest in a long list
             | of reasons not to use their software.
        
       | jrochkind1 wrote:
       | Wait what?
       | 
       | I'm really confused about what was going on here, what was the
       | nature of the alleged mistake, and why it was a mistake or bad.
        
       | kylehotchkiss wrote:
       | Safari is the most private mainstream browser IMO. Private relay,
       | third party tracking blockers, good enough support for 1Blocker
       | to keep my laptop fan down. I use brave for work though since
       | it's closest to chrome and the dev tools are better. Their
       | slightly annoying shenanigans every few months still seem better
       | than Google having a high quality data stream directly from the
       | browser itself
        
       | user3939382 wrote:
       | Clearly someone from AOL has slipped into management.
        
       | sbussard wrote:
       | What I don't understand is how their vendor even got the names of
       | the recipients. That is the violation of privacy, the mailed
       | letters are only the symptom of a poorly designed system.
        
         | gruez wrote:
         | It seems conceivable that the vendor doesn't have the
         | address/name list, but USPS.
        
       | Animats wrote:
       | Since the outside of all US mail is imaged and stored by the USPS
       | and shared with other government agencies, [1] Brave just gave
       | its user list to the US Government.
       | 
       | [1] https://www.newsweek.com/postal-service-photographs-every-
       | pi...
        
         | VanTheBrand wrote:
         | No it didn't. Read the article. They sent this to entire zip
         | codes. It's not targeted at users. If you are a user and you
         | also got it, that's a coincidence. All your neighbors in the
         | same zip code also got it whether they are users or not,
        
           | Animats wrote:
           | Then why does their mailing piece say "New Brave User"?
           | 
           | Their spin control says they sent it to entire zip codes. Is
           | there independent confirmation of that?
        
             | gruez wrote:
             | > Then why does their mailing piece say "New Brave User"?
             | 
             | You're reading too much into this. If you look at the other
             | elements of the ad, it's clear that the purpose of the ad
             | is to get you to install brave, which makes you a "new
             | brave user".
        
       | ilrwbwrkhv wrote:
       | Very very interesting. Another way brave is breaking the status
       | quo and making the world a better place. /s
        
         | miguelmurca wrote:
         | What? The article is apologizing for a mistake (with
         | questionable implications, as pointed out by other comments).
        
           | ilrwbwrkhv wrote:
           | Sorry missed the /s on my comment.
        
             | miguelmurca wrote:
             | Ah, my bad. Can't delete the original reply anymore, sorry.
        
         | bzxcvbn wrote:
         | Creating paper waste is making the world a better place?
        
           | pyuser583 wrote:
           | Direct mail is a very effective means of marketing.
           | 
           | The recipient has to actively deal with it, and is almost
           | always the "head of household." If you want to send ads that
           | are interacted with by someone capable of making a purchase -
           | mailing works.
           | 
           | I don't know if "waste" is quote right.
        
             | seized wrote:
             | Maybe you closely analyse mailers/junk mail/etc but most
             | people ignore it. If it's not an envelope it goes into my
             | recycling bin directly as a stack.
             | 
             | It is waste, especially for people who don't recycle.
        
             | ntoskrnl wrote:
             | Waste is exactly right.
             | https://truthinadvertising.org/articles/the-cost-of-junk-
             | mai...
        
       | schmichael wrote:
       | I would take quite a bit of tracking in exchange for no more junk
       | mailers like this. They seem to be missing the forest for the
       | trees: sure tracking is problematic, but Annoying Ads, however
       | you define them, have always been the biggest pain point. Whether
       | it's popups, popunders, interstitials, autoplaying, made to look
       | like news, or killing trees to fill your mailbox: we've always
       | been at war with annoying ads.
       | 
       | This seems like an indication Brave is actually out of touch with
       | what consumers want: less obnoxious ads. They're so focused on
       | tracking they're willing to annoy people with junk mail.
        
         | user3939382 wrote:
         | dmachoice.org and optoutprescreen.com allows you to get rid of
         | 99% of junk mail.
         | 
         | If you want to go deeper: https://optout.lexisnexis.com/
         | https://risk.lexisnexis.com/prescreened-offers-optout
        
       | Barrin92 wrote:
       | To me these little things are what turned me away from using the
       | browser. Every time you install it somewhere you have to manually
       | turn all the crypto ads off, it's the only thing that doesn't
       | sync across devices.
       | 
       | These little nudges and 'growth hacks' if you will including that
       | mailing campaign is exactly what I don't want in software that
       | allegedly puts the user first. It doesn't seem like there is
       | genuine innovation in Brave, they still rely on ads, and sending
       | people physical spam in the mail or showing you 'privacy
       | respecting' ones online obfuscated with a bunch of attention
       | tokens doesn't really change anything.
        
         | prepend wrote:
         | > including that mailing campaign is exactly what I don't want
         | in software that allegedly puts the user first
         | 
         | I don't get what the issue is with the mailers. The names being
         | present or not isn't really important as they just bought
         | distribution lists and mailed stuff to them. Whether they print
         | the name or not, they know them. This seems pretty normal and
         | reasonable for a "growth hack" and still preserved privacy.
        
           | gruez wrote:
           | >The names being present or not isn't really important as
           | they just bought distribution lists and mailed stuff to them
           | 
           | Based on my understanding they didn't even buy distribution
           | lists. They just told USPS to deliver their ad to every house
           | in a given zip code.
        
         | [deleted]
        
         | [deleted]
        
         | [deleted]
        
         | TedDoesntTalk wrote:
         | Oh my god, get over it. They sent junk snail mail and included
         | your name instead of "Current Resident." I must get 3 of these
         | per day. It has zero impact on my life and goes direct into the
         | trash.
        
           | discardable_dan wrote:
           | Junk mail has a massive ecological footprint.
        
             | eli wrote:
             | Compared to crypto?
        
               | saalweachter wrote:
               | Back of the envelope, they're roughly the same, CO2-wise.
        
               | junon wrote:
               | Brave has that too lol.
               | 
               | https://brave.com/brave-rewards/
        
             | dangrossman wrote:
             | Junk mail is sequestered carbon that's been removed from
             | the atmosphere.
        
               | pbhjpbhj wrote:
               | Only if it's using recycled paper or wood from
               | sustainably managed forest. Otherwise you're only moving
               | the carbon around and not increasing the 'sequestered'
               | carbon.
        
               | dangrossman wrote:
               | That's a given. Nobody's making paper by clearing old
               | growth forests. 98% of virgin paper fiber is from fast
               | growing softwoods in managed forests. The paper industry
               | plants 1.7 million trees per day in the US. Increasing
               | consumption of paper and lumber products from managed
               | forests was one of IPCC's recommendations to the UN on
               | climate change.
        
             | Mister_Snuggles wrote:
             | Where I live there is a community mailbox for the 60 units
             | in the complex. At the mailbox is a recycling bin where we
             | can put the junk mail. My neighbour takes care of the
             | recycling bin and empties it every week. Based on the
             | volume I get and the volume in the bin, I estimate that
             | about half of the units dump the junk mail straight into
             | the bin. I'm sure the rest eventually makes its way into
             | recycling bags at each unit.
             | 
             | Personally, I'm convinced that the recycling system as a
             | whole requires a certain base amount of input material to
             | even function and that junk mail serves a useful purpose by
             | providing a good portion of that base amount of input
             | material.
        
               | TedDoesntTalk wrote:
               | I thought everyone knew by now that paper recycling is a
               | scam? It doesn't happen. Not cost effective.
        
               | gruez wrote:
               | I thought that's plastic?
        
           | notahacker wrote:
           | The tracking beacons the mailshot was sent to tell people
           | they should be worried about don't even need throwing in the
           | trash...
           | 
           | Brave is using a USPS commercial mailshot service which
           | openly encourages the use of personally identifiable
           | information to target unsolicited marketing (name, age,
           | income(!) and other demographic info) to promote the idea it
           | respects privacy and opposes collecting data to run ad
           | campaigns for third parties. That's not a great look, and
           | explaining that _actually_ this shouldn 't have been a
           | problem because (like the customers of Facebook, Google and
           | most display ad networks) the service they're paying keeps
           | the targeting data to itself is probably even worse.
        
           | pgt wrote:
           | Junk mail affects my life.
        
       | paulgb wrote:
       | It seems like a weird mia culpa. If I'm understanding right,
       | they're not sorry for sending the mailers, or working with a data
       | broker to get the addresses, just for the fact that names were
       | printed on the envelopes? I wonder who is concerned about the
       | last one that isn't more concerned about the first two.
        
         | boucher wrote:
         | Yeah, I don't get it either. Is there anybody who doesn't get
         | this kind of mail at home addressed to them by name all the
         | time?
        
           | smeej wrote:
           | Not from companies I've never interacted with, no.
           | 
           | I haven't done any of the extreme privacy things, but I do
           | use a PO box for almost everything, and thus I really don't
           | ever get anything addressed to my name sent to my actual
           | residence.
        
             | Firehawke wrote:
             | Really? Because every time a new dentist office, grocery
             | store, etc. opens up I get unsolicited mail from them to
             | let me know they're now a thing in my neighborhood.
             | 
             | Does it bother me? Not in the slightest. It's a community
             | notice, and the Brave thing would only annoy me if it hit
             | the levels that AOL CDs were at in the 90s.
        
         | rpdillon wrote:
         | > data broker
         | 
         | If I'm understanding the EDDM tool correctly, the data broker
         | appears to be the USPS.
        
         | jayofdoom wrote:
         | They didn't work with a data broker. You can pay the post
         | office in the US to send your mailer to every single address in
         | a given zip code. This sort of bulk mailing represents the
         | majority of your junk mail.
        
           | toma_caliente wrote:
           | Having worked in marketing, they absolutely worked with a
           | data broker. You don't blindly send out mailers. You use data
           | brokers to zone in on a target market. "This zip code is more
           | like to buy X while this zip code is more like to buy Y."
        
             | dimitrios1 wrote:
             | The USPS sells all the addresses themselves.
        
             | concinds wrote:
             | All direct mail marketers do this, because it allows better
             | targeting (& re-targeting old prospects & previous
             | customers) but Brave explicitly said they didn't, and only
             | went through the USPS's service.
        
               | js212 wrote:
               | The USPS didn't mess up. They are clearly using some sort
               | of vendor to send out the mail.
        
         | thehonest wrote:
         | Yip. The whole story is weird.
        
       | ozten wrote:
       | I don't envy the job of Brave marketers. Brave's "champion
       | customers" are often people that hate any form of marketing, so
       | every experiment risks alienating these key early adopters.
        
       | charlfields wrote:
       | I don't know if it was coincidence but I got two mailers the same
       | week after I downloaded brave into my laptop, It freaked me out
       | to think they already knew my address by just installing the
       | browser. I hope everyone learns from this and use other methods
       | of marketing for companies that market themselves as privacy
       | first.
        
         | mcculley wrote:
         | > It freaked me out to think they already knew my address by
         | just installing the browser
         | 
         | Did you really think that? I would have considered it to more
         | likely be a coincidence.
        
       | echelon wrote:
       | I would be very suspicious of mail coming from a company that
       | touted privacy that had my name on it. Especially if I've never
       | done business with them.
       | 
       | Brave is in a weird market. Unless you pay for it, you're still
       | the product.
       | 
       | The best thing Brave or Mozilla could do would be to
       | legislatively kill Chrome (and perhaps the iOS Safari-only
       | policy).
       | 
       | With control of browsers out of the hands of advertising agencies
       | (Google), these companies could then raise their rates on an
       | acceptable ads program sans the tracking. More revenue,
       | sustainable market, and better for the world.
        
       | WoahNoun wrote:
       | So physical spam is their scaling plan?
        
         | endless1234 wrote:
         | Yeah, seems pretty desperate to me. "We couldn't get enough
         | people to install our app, so we started sending them junk mail
         | urging them to do so."
        
           | [deleted]
        
       | tgsovlerkhgsel wrote:
       | Why does this process involve printing addresses at all?
       | 
       | In Germany "you" (probably needs to be a company of some size) go
       | to "the post office" (actual delivery probably directly to a
       | distribution center), give them a stack of flyers, and say "one
       | of these into each mailbox in this ZIP code, please".
       | 
       | The mailman then takes a stack of said flyers and starts stuffing
       | mailboxes as he goes along his route (excluding those mailboxes
       | that have "no ads" stickers).
       | 
       | This avoids the need to treat the spam as addressed mail, because
       | you don't really care which person gets which of the (identical)
       | flyer. This makes handling much easier and as a result, cheaper.
        
         | user3939382 wrote:
         | Probably to enable opt-out which most people don't use but is
         | available at dmachoice.org
        
         | gruez wrote:
         | You're right, you don't need addresses to deliver ads to every
         | household. However, addressed mail probably gets better
         | engagement than unaddressed mail, so USPS/EDDM vendors allow
         | you to insert the name/address of the recipient, based on
         | whatever is in their database. Brave didn't intend for this
         | option to be enabled, but due to some oversight it was enabled,
         | hence why the ads had addresses on them.
        
       | logicalmonster wrote:
       | Many of the detracting comments here are making false claims
       | about this incident. If you haven't made up your mind about this
       | yet, I would like to urge seeking some other sources of
       | information, including the first-hand posts from the Brave forums
       | mentioned in the article about what their intent and practice
       | here was, before fully making up your mind.
       | 
       | Brave is both an advertising privacy company (has many enemies),
       | crypto company (hated and piled on here), a search engine (many
       | powerful enemies), and a browser (competitor with many big
       | companies). You're going to get a lot of spin and FUD about them
       | with anything in the news due to their nature.
        
         | rhexs wrote:
        
           | encryptluks2 wrote:
           | He didn't donate to the wrong religion he donated to Prop 8 a
           | proposal in California to ban same-sex marriage. Acting like
           | same-sex marriage is a religion is bigoted and should not be
           | tolerated here.
        
             | VanTheBrand wrote:
             | Prop 8 was the Mormons. I agree wrong religion is maybe
             | confusing but that's both who was behind it and why he
             | donated.
        
           | My71staccount wrote:
        
           | logicalmonster wrote:
           | You know I forgot about that. On top of what else I
           | mentioned, I think that's the biggest deal here. Brendan Eich
           | is going to have the mob after him until the end of time and
           | all comments about Brave need to be filtered through that
           | lens.
           | 
           | For what it's worth, Brave is not above harsh criticism, even
           | in this specific incident. (I think this particular case is
           | arguably pretty benign though given the details about the
           | USPS program and their claim about their intended privacy
           | practices. It's just a dumb thing to give your detractors the
           | hammer to hit you with)
        
             | [deleted]
        
         | [deleted]
        
       | powersnail wrote:
       | I trust that Brave doesn't have a database with residents' names
       | and addresses, but the problem with the marketing stunt, is that
       | the moment they have to explain that it's not actually nefarious,
       | they've already lost.
       | 
       | It's like making a misleading advertisement, but instead of
       | misleading the users to trust them, it shocked the potential user
       | base into a false sense of insecurity.
        
       ___________________________________________________________________
       (page generated 2022-06-04 23:01 UTC)