[HN Gopher] The benefits of "low tech" user interfaces
       ___________________________________________________________________
        
       The benefits of "low tech" user interfaces
        
       Author : marban
       Score  : 343 points
       Date   : 2022-05-25 09:21 UTC (13 hours ago)
        
 (HTM) web link (uxdesign.cc)
 (TXT) w3m dump (uxdesign.cc)
        
       | resters wrote:
       | In the case of cars, why can't the UX be a replaceable module so
       | that third party options can be chosen?
        
       | omega3 wrote:
       | One only needs to look at how professionals operate to find
       | already iterated to a close perfection user interfaces. Take a
       | professional kitchen at a restaurant and compare it with a gadget
       | filled home kitchen.
        
         | tunap wrote:
         | My dinosaur 5 Star Range cannot be beat. Despite the large
         | knobs, it does everything I want it to do, how I want it done.
         | No UX getting in the way to "assist" in deviating me from my
         | intended settings.
        
         | thfuran wrote:
         | I work on software for professional use and while I'd never say
         | our UX is near perfection, we do get a bunch of tickets if
         | things change and some process starts taking an extra click or
         | two. We're at least pressured to avoid UX regressions and
         | needless changes.
        
         | nicbou wrote:
         | I had a similar experience with accounting software recently.
         | The ugly software is built for someone entering 20 invoices in
         | a row, and automates as much of it as it can. The shiny startup
         | software was designed by a very skilled designer who never had
         | to do accounting.
        
       | dontbenebby wrote:
       | Before I transferred to the University of Pittsburgh, I was
       | pursuing a minor in graphic design. I could have taken one of the
       | last darkroom photography courses offered at La Roche College,
       | but chose to take a digital course since I had extensive
       | experience in that area dating back to saving snaps on floppies
       | at the Duquesne Multicultural Computer Academy in the City of
       | Pittsburgh.
       | 
       | I agree with you WRT tactile interfaces, the only reason things
       | like the iPhone work are a combination of text prediction and
       | over-reliance on rare ingredients like rare earth minerals to
       | make that super strong glass and super thin, long lasting
       | batteries.
       | 
       | (China controls a lot of those mines now, because Obama was a
       | weak leader who handed Africqa and SE Asia over to
       | totalitatians.)
       | 
       | I hate how many things were taken digital rapidly, classic
       | example being I read about Nordic countries ditching AM/FM radio.
       | 
       | It is cool and good to be able to buy a twenty dollar radio and
       | set of rechargable double AAs, and then have access to news via
       | folks like NPR + some classical or whatever to flood a room with
       | noise when you need to go full cyberpunk at the library, but the
       | library was closed due to COVID.
       | 
       | I can't tell if the generation after millenials are all what that
       | hentai loving sci fi guy from boing boing warned us about: unable
       | to use the command line or understand the value of general
       | purpose computing, but on my end I'm about to go stand outside
       | with a sign and a cup rather than waste energy and resources
       | standing up a website, writing out a bunch of "creative
       | nonfiction", and then having folks pretend that if they send me
       | something like "Monero" (that might be secure in a technial
       | sense, but is literally sold only in one physical location in my
       | city.)
       | 
       | (A long time ago, I considered being a designer, but that's
       | subjective, and it seems like the field is structured so they
       | mostly invent ways to steal ideas from the technical folks who
       | make it possible for them to have the serenity first to think up
       | cute designs.)
       | 
       | So many designers forget that "low tech" designs were planned
       | after years or generations of iteration and shouldn't be changed
       | lightly -- that might be a load bearing lorus ipsum ;)
       | 
       | (For context, the reason you're getting this type of reply is
       | that around 2010 I offered to work for a major FFRDC codeing up
       | custom forensics tools that would be more usable so they wouldn't
       | need to pay millions for training and licenses, but I never even
       | got a reply to my email despite being referred to that person by
       | someone who founded an entire conference on my area of research.
       | 
       | Then again, we were also discussing whether I should join the FBI
       | at the time.
       | 
       | (My take was they hadn't figured out how to navigate the conflict
       | of interest between the counter intelligence mission and the
       | criminal division, just like the NSA hadn't figured out how to
       | navigate offense and defense or the secret service never learned
       | to navigate the dual mission of offense and defense)
       | 
       | Later on, at Defcon an SS agent (using THAT acronym on purpose)
       | told me if you want to know what it's like to be in the secret
       | service, go stand in a suit on your front lawn in 80% humiudity
       | for twelve hours, but to be fair I didn't check if I could apply
       | and ONLY focus on things like counterfeiting, since I've made it
       | clear for over a decade I won't kill the president, but I'll
       | absolutely pull out my phone and arch my eyebrows at the corpse
       | as I take a photo if someone else does.
       | 
       | This poster paid 150 dollars on a nonprofit salary to go see
       | Obama gaslight him on encryption after.
       | 
       | This is like the fall of the USSR.
       | 
       | Post better.
       | 
       | Be Better.
       | 
       | TL;DR: Great article, thanks for sharing Marban. I agree that low
       | tech interfaces are cool and good.
        
       | wiz21c wrote:
       | Maybe it just costs less to build LED screen cars than those with
       | knobs ?
        
         | etiam wrote:
         | Could well be, if nothing else in workforce competence.
         | 
         | I like to claim the development the last few decades seems to
         | be going from specialized tools that performed their task
         | beautifully to generic tools that performed that task (or some
         | semblance thereof) at all.
         | 
         | Case in point: "Desktop evolution"
         | 
         | https://www.youtube.com/watch?v=CI3ojKxhy-4
        
         | mateo1 wrote:
         | Unfortunately that's true. These days it's just cheaper and
         | easier to place everything on a screen rather than using
         | anything physical. Imagine that voice recognition gets even
         | better, then it would be even cheaper to have nothing but a
         | speaker and a microphone. Touchscreens and capacitive buttons
         | have a number of issues that physical controls don't, but
         | (unfortunately?) they're usually cheaper, last longer and are
         | much more convenient for the manufacturers so they're not going
         | anywhere. Tactile feedback, a fixed spatial position and being
         | "always on" are now luxuries.
        
       | [deleted]
        
       | twobitshifter wrote:
       | One of the best low-tech interfaces is the honeywell round
       | thermostat. Change the dial to point to the temperature you want
       | and the internal indicator shows you the current temperature. All
       | without requiring any transistors. Go shop for a thermostat, look
       | at other options, and be amazed at how complex the layers of
       | technology can make things.
        
         | vel0city wrote:
         | So how to I set my away temperature? How do I set the return
         | temperature? How do I set the sleep temperature? How do I set
         | the wake temperature?
         | 
         | How can I make it change based on my schedule, as I'm home most
         | of the day on the weekends while I'm often out during the week?
         | 
         | Seems like its not that great of a UI given the requirements I
         | have.
        
           | twobitshifter wrote:
           | Turn it up and down when you come and go? In my opinion all
           | those features are a catastrophe in that your body will end
           | up being in your house at the wrong time or your clothing
           | will be warmer or hotter than typical or your spouse will,
           | and you will want to play with the temp anyways and end up
           | fiddling with things to get it right. The learning
           | thermostats try to solve this, but it's at great cost and
           | complexity and experiences vary and habits change.
        
             | vel0city wrote:
             | > In my opinion all those features are a catastrophe in
             | that your body will end up being in your house at the wrong
             | time
             | 
             | You're trading _sometimes_ being in the house at the wrong
             | time to _every day_ being in the house at the wrong time.
             | Then your other statement doesn 't matter if its
             | programmable or not, if you're constantly in disagreement
             | of what the thermostat should be you're going to be
             | fiddling with it regardless of if its programmed or not.
             | 
             | I realize people's experiences vary greatly, but that's
             | kind of my point about looking at the basic Honeywell
             | thermostat and declaring its a great user experience. _To
             | me_ , its a _terrible_ user experience and _far_ worse than
             | my basic 7 day 4 stage programmable thermostat which I
             | touch once a season and otherwise let it be. In the end I
             | save energy, reduce my bill, have on average a more
             | comfortable house, and I rarely have to interact with the
             | thermostat.
        
       | JoeAltmaier wrote:
       | Curiously, for some people low-tech is not better. I.e. used to
       | have an Amana RadarRange which had two knobs - one for power and
       | one for time. You turned them until you saw what you wanted on
       | the display.
       | 
       | But my pre-reading children couldn't operate it. I'd say "nuke it
       | for a minute and a half" and they'd twist the knob and ask "Is
       | that enough? Which way should I turn it?" See they couldn't do
       | the math to know if 45 seconds was more or less than a minute and
       | a half.
       | 
       | If it'd been buttons I could have said "Press 90 seconds" or
       | whatever and they could do that. Later when we got a different
       | microwave they had a better time.
        
         | natdempk wrote:
         | Looking at the dial I feel like if you told them to move it to
         | 1:30 or move it to the 30 past the 1, it would be pretty
         | obvious? Wouldn't you have the same issue of having to convert
         | 1:30 to 90 seconds with the other microwave design? I don't
         | understand how the two are different.
        
           | JoeAltmaier wrote:
           | one you just type in the number. The other requires a
           | knowledge of counting and ordinality etc. Is 90 seconds
           | greater than 45 seconds? Is 9 bigger then 5?
        
       | [deleted]
        
       | WalterBright wrote:
       | > such as silk-screened button labels becoming faint after
       | extended use
       | 
       | Becoming faint? On my Microsoft keyboard, the letters on the keys
       | soon wore off completely. I had to re-learn touch typing.
        
       | Aperocky wrote:
       | imo a lot of benefit claimed are not 'low tech', they are just
       | the natural result of simple > complex.
       | 
       | The philosophy of simple > complex isn't low-tech or high-tech,
       | it just is.
        
       | incahoots wrote:
       | Biggest offender are automakers. A giant touch screen that
       | replaces physical knobs and switches is incredibly backwards
       | thinking.
       | 
       | The ability to make quick changes to HVAC, radio, or
       | heating/cooling settings is now requiring drivers to take their
       | eyes off the road to drag a greasy finger across a virtual dial,
       | it's pretty inane all things considered.
        
       | flashingleds wrote:
       | It can go both ways of course. The first edition of Norman's
       | classic 'design of everyday things' was 1988, and it's
       | interesting to read that book today and see how a lot of the hard
       | problems he was discussing were completely solved by the advent
       | of touchscreen interfaces (specifically, the ability to
       | reconfigure the interface according to what tasks are relevant at
       | that moment). Done right, touchscreens are a huge boon for
       | usability (I mean, look at what the iphone did). Done poorly
       | they're a disaster, but that's been true forever with UI design
       | regardless of the tools at hand.
       | 
       | (I haven't read the revised edition (2013) of Norman's book, I
       | guess he must address touchscreens)
        
         | Frost1x wrote:
         | >a lot of the hard problems he was discussing were completely
         | solved by the advent of touchscreen interfaces (specifically,
         | the ability to reconfigure the interface according to what
         | tasks are relevant at that moment). Done right, touchscreens
         | are a huge boon for usability (I mean, look at what the iphone
         | did).
         | 
         | Eh, reconfigurability and dynamic interfaces are great for
         | developers because it allows you to change things later and fix
         | mistakes. Context sensitive UIs assume my brain can switch
         | spatial contexts as well and for some interfaces, context
         | switches are expensive on my brain. I want to rely more on
         | muscle memory so I can focus on higher cognitive tasks, I don't
         | want my UI to be one of those higher cognitive tasks.
         | 
         | Touch interfaces have their place but too many fall prey to the
         | allure of sexy and try to slap it on every problem. On phones
         | it ultimatelt makes sense, even there jumping between apps and
         | updates on apps I find myself spending time figuring out
         | interfaces far more than I should need to. This hurts usability
         | more than helps it. I understand the goal is typi ally
         | continuous improvement but I wonder for how many the goal is
         | simply continous new shiny
        
         | blackhaz wrote:
         | What are the examples of touchscreens done right besides the
         | iPhone which is also on a UX downhill since, probably iPhone 4
         | or 5 era?
         | 
         | Cars? Motherfucking abysmal. ATMs? How many times we tried to
         | press a button realizing you're missing it completely because
         | there's a 3-inch think screen? Laptops? Only those who like
         | fingerprints. Cameras? I think if you are seriously using it,
         | you prefer tactile. Signature pads? This should not even exist.
         | Vending machines? I think they're more confusing with buttons
         | jumping on screen and changing their labels than without.
         | Handheld video games? Still rely on buttons.
         | 
         | I wish designers would not try to stick them in everything.
         | They're only good for small handheld devices to cram lots of
         | functions in, and they're always a UX compromise. They can only
         | improve the number of functions you can squeeze in a device.
        
           | samatman wrote:
           | Watches, phones, tablets.
           | 
           | What these have in common is that they _are_ touchscreens. I
           | can 't think of a case of something else which just _happens
           | to have_ a touchscreen where I wouldn 't prefer some other
           | interface.
        
           | eimrine wrote:
           | > touchscreens done right besides the iPhone
           | 
           | I prefer devices with qwerty to be honest, and if you already
           | have a qwerty input plus sensor "joystick" w/ pressable
           | button under it - I am talking about Blackberry - you quickly
           | realize that you don't need sensor input except of for apps
           | w/o proper support of joystick and webpages w/ GDPR.
           | 
           | > Signature pads? This should not even exist.
           | 
           | Drawing pads?
           | 
           | > I wish designers would not try to stick them in everything.
           | 
           | I wish designers and MARKETINGers stop to place them in
           | anything, except of mentioned higher.
           | 
           | > Vending machines? I think they're more confusing with
           | buttons jumping on screen and changing their labels than
           | without
           | 
           | I have a vending machine from Porsche auto salon and buttons
           | doesn't jump. Sensor is needed for adding kind of luxury mood
           | if you already have a display which is needed for jumping
           | Porsche logo.
        
       | tablespoon wrote:
       | IMHO, user interfaces generally are better the more buttons and
       | knobs they have (scaled for compactness requirements). Obviously
       | some thought must be put into those buttons and knobs, but I've
       | _never_ personally ran into a UI that had _too many_.
        
       | danans wrote:
       | The Awair Element indoor air quality monitor has an interesting
       | low-tech yet information dense physical display.
       | 
       | It's a low resolution matrix of LEDs behind a plastic facade that
       | displays current air quality measurements pretty simply but
       | effectively.
       | 
       | It's a clever design choice for many reasons, not just because it
       | lowers the BOM of the device, but because people already have
       | enough computer/phone/TV high resolution displays in their living
       | spaces, and in contrast the Awair looks somewhat elegant in
       | contrast.
       | 
       | There are some reasonable critiques regarding the accuracy or
       | effectiveness of these consumer indoor air monitors, but I get
       | far more questions about the Awair than I do about any other
       | devices I have. Some of that is its novelty, but some of it also
       | is the minimal UX.
        
       | memorable wrote:
       | Frick Medium again. Cannot find an archive for this one, so take
       | a Scribe instead.
       | 
       | https://archive.ph/YgElI
        
       | kylehotchkiss wrote:
       | Today I was running some errands in my car. The AC was too cold.
       | Without taking my eyes off the road, I felt around for the
       | temperature knob. My car has large, grippy knobs. It's an off-
       | roading focused model and the knobs were made to be usable while
       | driving on bumpy roads. I found the temperature knob, I figured
       | where it was set with the easy-to-feel tactile indicator, and I
       | adjusted it down, all without having to use my eyes. I love tech
       | but never want to lose my big, rubbery AC knobs in the car.
       | There's enough distracted drivers on the road to watch out for, I
       | don't want to be another one.
        
       | mLuby wrote:
       | Are after-market retrofits replacing touch screens with low-tech
       | controls possible?
        
       | reacharavindh wrote:
       | The place where I feel this the most is cars. I drove a Tesla
       | Model 3 that belongs to a friend and had used a rented VW Golf
       | mark 8. The touch screen and touch sensitive panels with haptic
       | feedback were horrible. I now appreciate my VW Golf Mark 7 even
       | more. It is glorious to have knobs, physical buttons, and levers
       | for all things that needs to be controlled while driving. It's
       | intuitive, and I can use them without looking at them(taking
       | attention off of the road). I wish and hope that a modern car
       | gets this "old fashioned" interface when I am in the market for a
       | new car in a few years.
        
         | bombcar wrote:
         | Touchscreens look great on spec sheets and to those who buy
         | them, not necessarily to those who have to use them.
         | 
         | And those that buy them are loathe to admit they suck until
         | after they've sold it off (because admitting it sucks means
         | admitting you made a bad purchase).
        
       | glonq wrote:
       | I spent the first several years of my career developing low-tech
       | user interfaces for parking and payment kiosks that had little
       | more than piezo buttons and HD44780-based text-only LCD's. It
       | certainly helped me appreciate that for UX, sometimes "less is
       | more".
        
       | [deleted]
        
       | cosmotic wrote:
       | This article misses the point of software controls: The designs
       | can be changed up until the release of the item, sometimes even
       | after the release using post-sales software updates. This allows
       | companies to be more agile. The lead time for physical controls
       | and custom LCDs is months if not years and costs tens of
       | thousands of dollars, where software can be updated in days with
       | near-zero cost. Also, most humans are easily wooed by the glitzy
       | animations during the pre-sales period and aren't cognizant of
       | the problems they suffer later due to bad controls.
       | 
       | Though the author did hit the nail on the head about tactility.
        
       | vortico wrote:
       | Reminded me of my favorite article.
       | http://worrydream.com/ABriefRantOnTheFutureOfInteractionDesi...
       | 
       | I'm willing to pay extra to avoid touch screens in my cars,
       | washing machines, door locks, and personal computers. I can't be
       | the only one!
        
         | user_7832 wrote:
         | Thanks for that article, it was a great read.
        
         | forsythe_ wrote:
         | Wow, excellent article. And it sent me down a deep rabbithole
         | reading the rest of Bret's blog. Thank you.
        
       | danybittel wrote:
       | I think it's not only "low tech". The bigger issue I see, is that
       | everything tries to be an Assistant.
       | 
       | For example, the Oculus Quest, there's a on / off button fine,
       | easy to understand. Except, it magically turns itself on if it
       | assumes, you may use it, and turns itself off if not used
       | anymore. Unfortunately that is often not correct, so you start
       | counter acting, holding it carefully so the sensor does not react
       | and double checking if it turned off or just on again, when
       | switching it off. Congratulation, they made a simple on / off
       | switch unintuitive.
       | 
       | I see this pattern everywhere. It seems ux designers are trying
       | to hard to be clever. Just give us a _Tool_ , that does one thing
       | and always acts the same. If it doesn't make sense, let the user
       | learn from it's mistake.
        
       | eimrine wrote:
       | > During the recent home device project I mentioned earlier, one
       | of the biggest supporters of a touchscreen-based solution was the
       | team's marketing specialist.
       | 
       | Why am I not surprised?
        
         | Gigachad wrote:
         | I don't buy it tbh. Most home appliances are sufficiently
         | complex that physical buttons are not intuitive. Ask someone to
         | change the clock on their oven vs on their phone. Most could do
         | it on the phone but not the oven. And there are countless more
         | practical examples of this issue.
         | 
         | My Breville coffee machine only has buttons and knobs, which
         | works fine for the basic flow since everything has a dedicated
         | button. But once you want to do something like run a cleaning
         | cycle you will have to read the manual every time because there
         | is nothing intuitive about holding double shot + single shot
         | and then power for 3 seconds. Or holding program and then power
         | to open temperature adjust then clicking one of the buttons to
         | set a temp which isn't labeled and needs the manual to
         | decipher.
         | 
         | While on the touch screen model, the basic flow might be
         | slightly less nice, but the most complex flows are also reduced
         | to about the same complexity and can be intuitively worked out
         | while using the device. Combining physical buttons for basic
         | flow with a touch screen is the best of both imo. I have used
         | some ovens which use a normal knob like it would on an older
         | oven, but if you want to do something like start a self clean
         | cycle or adjust steaming, its done via the touch screen.
        
           | watwut wrote:
           | The absurd part is the one where I have to set the clock on
           | the oven in the first place
        
           | nicoburns wrote:
           | > Combining physical buttons for basic flow with a touch
           | screen is the best of both imo
           | 
           | This. But if I have to choose, then I'll have physical
           | buttons over a touch screen. Why? Because I use the "basic
           | flow" every damn day. Whereas I only need to set the clock
           | every few months.
        
           | bandie91 wrote:
           | > change the clock on their oven
           | 
           | it's really easy. grab the clock. turn the hands to the
           | desired position. optionally wind it up. put back on the
           | oven. the only thing i dont understand why would anybody put
           | his clock on the oven?
        
           | danparsonson wrote:
           | > Ask someone to change the clock on their oven vs on their
           | phone. Most could do it on the phone but not the oven.
           | 
           | I'd argue that's not an example of touch screens being better
           | than buttons but rather the button interface in question
           | being poorly laid out, and as for the phone, it's not the
           | lack of physical buttons but rather the on-screen guidance
           | that makes life easier. My grandparents' cooker is a button-
           | free wonder and I couldn't work it out the first time I tried
           | to turn it on.
        
             | Gigachad wrote:
             | For the coffee machine, it would be shitty UI if every
             | function had a physical button. You don't need a dedicated
             | button to run the descale cycle since you do it twice a
             | year, but it's also a bit crap to have to pull out a manual
             | to work out which order of buttons to press and for how
             | long and what all the blinking lights mean. A touch screen
             | executes this perfectly. It doesn't have to blink led 2 to
             | tell you of an error, it can just show the error on the
             | screen.
        
               | danparsonson wrote:
               | Yeah a hybrid setup can work well although the decision
               | is not necessarily between lights and a touch screen - a
               | non-touch display with navigation buttons is also
               | perfectly reasonable.
        
           | cmrdporcupine wrote:
           | If one is going to go into the effort and cost to put an SoC
           | onboard that can run a touchscreen, one should just have the
           | device communicate with the touchscreen computer in your
           | pocket instead.
           | 
           | Common basic functions: knobs dials switches.
           | 
           | Extended functions: there's an app for that, or suffer
           | through modal button changes like you describe.
           | 
           | Save on BOM costs, less points of failure, and does not
           | require an SoC with display controller and a software stack
           | running a (usually janky and slow and non-standard) UI.
        
             | Gigachad wrote:
             | This does happen on a lot of devices. It's ok for stuff you
             | expect to last a few years but anything longer and the app
             | stops working before the device does.
             | 
             | I have a bike gps which has some functions as a phone app
             | but the phone app no longer works.
        
               | cmrdporcupine wrote:
               | Yeah, this is a potential downside but also an argument
               | for open protocols and specifications for managing and
               | controlling these kinds of devices.
        
             | my69thaccount wrote:
             | This is an awful idea in practice. For example, an update
             | to my Anova precision cooker required I logged in with a
             | Facebook account to continue using it.
        
         | mro_name wrote:
         | I came to write my official paper letters with vi :hardcopy in
         | 70ies RFC typewriter style.
         | 
         | Helps to focus on the content. That's exactly what marketing
         | dreads.
        
           | mro_name wrote:
           | meanwhile found the template:
           | https://darknet.mro.name/pub/brief-dina4.txt
        
       | AdamH12113 wrote:
       | I feel like a lot of people have forgotten that before the
       | iPhone, touchscreens were widely regarded as a terrible interface
       | only suitable for niche applications like kiosks. There were good
       | reasons for that, and latency and lack of tactile feedback were
       | high on the list. Touchscreens have proved effective in
       | situations where you need a highly-flexible interface in a small
       | space, but an awful lot of devices (like appliances) have more
       | space and don't need the flexibility, so they end up taking all
       | of the downsides with none of the benefits.
       | 
       | A lot of designers (or marketers) seem to be trying to copy the
       | look and feel of Apple devices without understanding the factors
       | that led to their design.
        
         | pcurve wrote:
         | I agree.
         | 
         | I get why the trade off is worthwhile on smartphone.
         | 
         | But I hate the push in automotive application. Yes, I'd like a
         | big screen for navigation, but don't replace HVAC controls.
         | 
         | It's not just about touch screen. There is overuse of
         | capacitive buttons in cars. And it is all about dollars.
        
         | tomtheelder wrote:
         | Although I'm very much on the side of using more low-tech
         | interfaces, it's important to remember that pre-iPhone
         | touchscreens were a VERY different beast. Resistive
         | touchscreens, in particular, were awful.
        
           | AdamH12113 wrote:
           | This is very true. Resistive touchscreens were slower, less
           | reliable, and IIRC had coarser position sensing. Since we're
           | talking about history, it's also worth noting that early
           | opinions on touchscreens tended to assume they would be desk-
           | mounted or wall-mounted, which leads to the gorilla arm
           | problem.
        
       | ChrisMarshallNY wrote:
       | I have always been skeptical of many "new-fangled" interfaces,
       | like touchscreens and HUDs.
       | 
       | I know that, many years ago, cars started to display speed and
       | tach displays as digital, and that was fairly quickly reversed,
       | because people kept seeing their speed as a jumble of characters
       | (look at digital displays that change rapidly).
       | 
       | I know that a number of auto manufacturers are starting to ditch
       | touchscreen, for knobs.
       | 
       | I've found that haptic feedback is helpful. I use it (as well as
       | a "retro-style" LED display) in my latest little timer app[0].
       | The earlier versions of that app were a lot more complex, and I
       | ended up removing a great deal of the flexibility. So far, people
       | have given me good feedback on the new "Fisher-Price" interface.
       | 
       | [0] https://riftvalleysoftware.com/work/ios-apps/ambiamara/
        
       | sfink wrote:
       | This article strangely undersells the advantages of low tech.
       | It's true that they're not better for everything, but they have
       | advantages well beyond the basic things mentioned.
       | 
       | A tactile button has far fewer accuracy issues with positioning:
       | if you can feel the button, you won't start pressing 2/3 off and
       | then get further and further off until you're triggering
       | something else, as happens _all the time_ on touchscreens.
       | 
       | A knob provides a richer communication path between your brain
       | and the device. With touchscreens, you can basically just poke
       | and swipe, with some unintuitive nuances like long press or
       | multi-fingered gestures. With a knob, you're using separate
       | muscles and so can associate muscle memory based on the size,
       | texture, and granularity of "click" feedback as you turn. We also
       | have the ability to finely modulate the rate of twisting
       | something--compare that to tapping frantically on a touchscreen
       | left/right icon to control a quantity.
       | 
       | Knobs don't share space in our muscle memory with buttons. To
       | some extent, different knobs and different buttons are
       | distinguishable too.
       | 
       | Physical sliders are good for fine-grained control, but are also
       | good at just smashing them all the way to min or max. When I try
       | that on a touchscreen control, it might not make it all the way
       | to the extreme, or my angle is wrong (no physical constraint to
       | keep my hand/finger in place!) and it doesn't register at all
       | because I veered off of the control.
       | 
       | Even when I'm looking at the screen already, using a directional
       | pad means I'll always gradually get further and further off until
       | it stops registering. Either because my attention is on a
       | different part of the screen, or because my fingers are in the
       | way of seeing the displayed pad. Not a problem with a physical
       | stick or knob.
        
         | WalterBright wrote:
         | I find it harder to accurately position a physical slider than
         | a knob. The reason is pretty obvious once you realize which
         | muscles are involved in each movement.
        
           | ZoomZoomZoom wrote:
           | Well, it depends on the length/circumference. Knobs are
           | usually more satisfying to tune, but faders are not only as
           | precise, but give better visual feedback and you can move
           | multiple at once.
        
             | WalterBright wrote:
             | Oh, sliders do provide better visual feedback. But they are
             | less imprecise because your gross motor muscles move your
             | arm to move the slider, whereas a typical knob uses the
             | fine control muscles in your hand.
        
         | justsomehnguy wrote:
         | Oh, it is actually worse.
         | 
         | The amount of times when I swiped down from the top (to open
         | the notification shade or whatever it is called now or to
         | refresh the page), the UI shows pulling down the thing fully...
         | and when backs off. I repeat the gesture, but again it goes all
         | the way down and retracts back and nothing happens.
         | 
         | And of course when I don't need that, I just swipe down to go
         | top of the page - it thinks what I actually want to refresh the
         | page. Many comments were lost that way.
        
           | allenu wrote:
           | Or worse, those UI affordances may change over time. With the
           | swipe down behavior you mentioned, on iOS, I used to just
           | swipe down from the center of the top of the iPad to see the
           | notification shade. A recent iOS behavior made it so swiping
           | down from the center now causes the app window to be dragged.
           | Ugh! Now I have to relearn to find a spot slightly to the
           | right to pull down to view the shade.
        
         | kingrazor wrote:
         | I can't count how often my left or down swipe has been
         | interpreted as a left or right swipe on touchscreens
        
         | aimor wrote:
         | I remember when my phone updated to Android 10 and soon after I
         | received a call and, well, there's a video that shows pretty
         | much exactly how things went:
         | 
         | https://youtu.be/UzpEHwZ-s-M?t=9
         | 
         | I can't believe we're asking software developers to recreate
         | the world on a screen. It's an incredible amount of work that
         | never gets done, leaving us with unintuitive interfaces.
        
         | tomtung wrote:
         | So true. This is one reason why I really miss my Pebble watch
         | with its physical buttons, which allowed me to perform a lot of
         | operations by touch without looking (e.g.,
         | play/pause/forward/rewind for media control). In comparison,
         | fiddling with the small touch screen of my Fitbit Versa is such
         | a poor user experience.
         | 
         | Not to mention Pebble's "low-tech" screen was so clearly
         | visible in direct sunlight, while I have problem clearly seeing
         | the fancier screen of Fitbit when it's slightly bright outside.
        
         | UniverseHacker wrote:
         | Your post is really reassuring... I have all of these problems
         | with touchscreens and find them almost unusable... yet I
         | thought I was alone, because people seem to love them.
        
           | picture wrote:
           | I think it goes to show how people are surprisingly willing
           | to settle for sub par experiences. Nearly everyone in the
           | united states use terrible paper mate pens that scratch and
           | skip, and use composition notebooks with cover that looks
           | like tv static, made of center-stapled tissue paper that
           | don't open flat.
           | 
           | (If any of you are suffering from terrible stationary, I
           | would recommend trying out Midori MD Paper notebooks or
           | Rhodia Rhodiarama notebooks. Midori makes beautiful and
           | functional notebooks with precision ruling that satisfies the
           | engineer in me, and Rhodia uses luxurious Clairefontaine
           | paper suitable for fountain pens and stuff)
        
         | joe_the_user wrote:
         | I agree with you but in response to:
         | 
         |  _A tactile button has far fewer accuracy issues with
         | positioning: if you can feel the button, you won 't start
         | pressing 2/3 off and then get further and further off until
         | you're triggering something else, as happens all the time on
         | touchscreens._
         | 
         | I gotta mention that I have a circa 2000 Japanese luxury car
         | and the dials that control the stereo and the air conditioning
         | are actually remarkably unpredictable. Turning the knob at all
         | quickly will disorient the system and you can have a large
         | increase in value or no-increase-at all (it seems to be an
         | artifact of the knob changing a digital value). If you look
         | carefully and move slowly they work but they essentially have
         | all the drawbacks you describe with a touch screen - except you
         | can't do something else entirely, thankfully. Obviously, better
         | design would fix this so one does have to say "properly
         | designed knobs are better".
        
           | frosted-flakes wrote:
           | That's a bad implementation. Implemented well, a radio volume
           | dial allows for predictable fine- and coarse-grained control.
           | All of my cars have had good volume knobs that respond
           | instantly and predictably, but I'm not surprised that there
           | are bad ones.
           | 
           | There are no good implementations of touch screen buttons.
           | However, there _are_ some good implementations of touch
           | _sliders_ though, particularly on some LG microwaves (which
           | someone else also brought up[1]).
           | 
           | I've written about these microwaves previously on HN, so I'll
           | just quote myself[2].
           | 
           | [1] https://news.ycombinator.com/item?id=31506358
           | 
           | [2] https://news.ycombinator.com/item?id=30873016
           | 
           | > Regarding microwave oven ergonomics, the best one I've seen
           | doesn't have old-school dials, but a touch-sensitive slider
           | bar. You may think this is bad, but it works very, very well.
           | The front of the microwave has the time display, the time
           | slider bar, and two buttons: stop/cancel and start/+30sec.
           | Open the door and there are a few auto cook options and power
           | level options. There is no number keypad at all; the slider
           | bar gives you both very fine and coarse-grained control,
           | depending on how fast you slide across it. It's all very
           | intuitive, and I was very impressed with it.
        
           | olyjohn wrote:
           | Have you used the touchscreen in a 2000's-era Japanese car?
           | It's horrific.
        
           | marcus_cemes wrote:
           | I guess the "digital but with physical buttons" is the
           | middleground. It still gives the designers the ability to
           | mess around with acceleration curves that amplify fast
           | movements, or to not sample the value fast enough to get
           | coherent digital readings. I don't understand why they do
           | this. As a university engineering student, I have a great
           | love for _linear_ systems, which usually is anything
           | analogue. It makes everything easier.
           | 
           | For example, the focus ring of a consumer digital camera lens
           | drives me nuts, it's practically impossible to do a pull
           | focus reliably between two objects. If you do it a little
           | faster or slower, it will be off, regardless of the travel
           | distance. On the other hand, professional cinema lenses
           | usually have actual mechanical focus wheels attached to
           | ensure perfect reproducibility.
        
           | sfink wrote:
           | I agree! I could rant endlessly about all the bad physical
           | interfaces I've used. My house is full of them. All the new
           | appliances come with the flat buttons--are they capacitive or
           | something?--they may or may not register when you press them,
           | that often don't work when poked with a gloved elbow, etc.
           | And dials like you describe that change random amounts or
           | aren't debounced or whatever. There are probably more
           | possible ways for physical things to go wrong than the small
           | but common set of problems with touchscreens. It's more that
           | they can go more right, too. (Or at least have their problems
           | and benefits better matched to a task.)
        
           | closeparen wrote:
           | My 2017 Subaru has perfectly nice tactile controls for the
           | radio, except that they're disabled when the car is in
           | reverse.
        
       | TacticalCoder wrote:
       | To anyone designing low-tech user interfaces: I'm all for
       | something simple but please, oh please, use something with a
       | better feedback than the membrane "keyboard" shown in the
       | article. Membrane keys are the absolute shittiest piece of shit
       | ever produced. I use three everyday: my safe has one. My
       | projector's remote control and my LED strip light (I use a LED
       | strip to give a "home cinema" feel to the room) has one. The one
       | on the safe, thankfully, at least emits a "beep" every time a
       | press registers. Doesn't make it great by any means but there's
       | that. On the projector there's a delay between any press and the
       | projector giving you any feedback, so you don't know if a press
       | registered or not.
       | 
       | I do honestly think, and I'm not a big smartphone fan, that a
       | virtual keyboard on s smartphone's screen with haptic feeback
       | (where the phone vibrates a bit when you "press" a key) is
       | infinitely better than membrane keyboards.
       | 
       | Now I'm not saying everything should be replaced with
       | screens+haptic feedback: what I'm saying is membrane keyboard are
       | the worst piece of shit man ever invented.
       | 
       | On the other hand my alarm system has buttons (zero screen): one
       | button, one function. And the feedback on these buttons is
       | perfect. It's bliss. Same in my ultra high end, but thankfully
       | nine years old, car: one button, one function. And when you press
       | that button you _know_ it 's been pressed. Perfection. (I say
       | "thankfully nine years old" because the very same car brand/model
       | now uses screens everywhere instead of buttons).
       | 
       | So you can have two exactly identical looking user interface and,
       | without trying, it's impossible to tell if it's a complete piece
       | of shit or not (well, these membranes things: you kinda spot them
       | from a mile): you need to actually press the buttons to know.
       | 
       | Membranes are the opposite of perfect user experience: they're
       | mediocre turds.
        
         | treis wrote:
         | > On the projector there's a delay between any press and the
         | projector giving you any feedback, so you don't know if a press
         | registered or not.
         | 
         | This a related issue with slow response times of modern UIs. I
         | spent a decent chunk of my career replacing AS-400 systems with
         | ones accessed through the browser. Those AS-400 systems were
         | often hosted in the building and were written to run on servers
         | from the 80s or earlier. With modern hardware they rendered
         | screens within single digit ms and I think the emulator did
         | some input queueing.
         | 
         | Users would know that to, as an example, change someone's
         | address they'd have to hit 7, 3, enter, 3, tab, tab and start
         | typing. With a browser interface they couldn't do that because
         | the latency was unpredictable and the page might not be ready
         | for their input. Usually we ended up slowing the users down
         | significantly.
        
         | joezydeco wrote:
         | So your complaint isn't really about the membrane itself but
         | the lack of haptic or other feedback that comes with a press.
         | 
         | I worked on controls with one company and their solution was to
         | put a membrane overlay on the panel but place low-travel
         | physical buttons behind it. You had the advantages of a
         | membrane overlay (sealed from dust/moisture, better artwork on
         | top) and the higher reliability of the button. And if the
         | overlay tore or wore off the system still worked.
        
         | [deleted]
        
         | [deleted]
        
       | jopsen wrote:
       | Is "low tech" really cheaper?
       | 
       | Curious, because I thought the reason nobody did buttons anymore
       | was that printing a pattern on a touch capacitive surface was
       | dirty cheap.
       | 
       | Whereas I assume tactile buttons require a lot work when
       | mounting/building the product.
       | 
       | Am I wrong?
       | 
       | I guess an 8 digit display is still cheaper than a touch screen
       | :)
        
         | tremon wrote:
         | Cheaper, how? Are we looking only at production cost, or total
         | lifetime? How much energy does a button use over its lifetime,
         | vs a checkbox on a LED screen?
        
           | infinityio wrote:
           | In this context, I'd imagine cheaper from an R&D +
           | Manufacturing side. But equally this probably is the case -
           | if adding a screen requires adding a much more powerful
           | microcontroller to drive it, it probably adds a fair bit of
           | cost
        
       | Unbeliever69 wrote:
       | I was one of the first few Ux designers for a large defense
       | contractor that made data-link communication devices for the
       | military. Prior to my arrival all the GUIs were done in Matlab.
       | Think 80s VCR-level complexity. Needless to say, these GUIs were
       | not well received by the boots-on-the-ground soldier that had to
       | operate the equipment. Furthermore, they were a complete mystery
       | to the top brass who funded these projects.
       | 
       | When I arrived, some groups in the organization had begun to
       | refactor these Matlab interfaces into WPF applications with slick
       | new updates to the widgets, but it was really lipstick on a pig.
       | After listening to all the stakeholders and users our proposal
       | was to develop a skeuomorphic radio interface (green box with a
       | bunch of dials and frequency display). Only the critical controls
       | were featured on the radio face. All of the configuration options
       | were buried. Now, I get all the eye-rolling when it comes to
       | skeuomorphism as a fad, but it really resonated with our target
       | audience and their superiors. This "Virtual Radio" soon became
       | the defacto style for all communication devices throughout the
       | organization. Because of the animation capabilities of VPF we
       | were able to mimic both the look and feel of the various analog
       | radio controls. It was super realistic. More importantly it
       | allowed us to more easily communicate our designs to a broad
       | audience, including: soldiers, contractors, technicians, and top
       | brass. It has been nearly a decade since I left the company. I
       | hope that this design has gone away. Not because it was
       | ineffective (or trendy), but rather these communication systems
       | needed to evolve to be self-configuring and self-operating,
       | requiring little if any interaction by a soldier other than
       | monitoring. After all, the best interface is one that doesn't
       | need to exist.
        
         | bee_rider wrote:
         | I wonder how it evolved over time, after you left.
         | 
         | Most soldiers are in their early to mid 20's, right? They might
         | have never encountered an analog radio at this point! On the
         | other hand, those old physical UIs did have a certain
         | intuitiveness to them that might just be easy to learn, even if
         | it isn't familiar.
        
       | orbit7 wrote:
       | Interesting read, I certainly think there is a lot to be said for
       | minimlism where a system can be controlled with physical
       | controls/ buttons without an instruction manual, fancy screens
       | and UI are often a complete overkill for a product. The Design of
       | Everyday things is an essential read on these topics and
       | generally a book I'd recommend to anyone working in tech or
       | design.
        
       | WalterBright wrote:
       | > When a user interface can get away with only icons in place of
       | words, a low-tech user interface can work particularly well.
       | 
       | Icons just mean nobody can use it. Heaven help the poor user who
       | loses the manual that has a chart to decode the icons.
        
       | DoubleDerper wrote:
       | A certain "smart" speaker company replaced their expensive
       | device's single functional button with capacitive touch. The
       | product is worse, now less accessible.
        
       | outworlder wrote:
       | The main advantage of the modern GUI is when you need to perform
       | wildly different tasks on them. Physical controls may not be
       | appropriate to every task. This was the pitch when Jobs unveiled
       | the iPhone, and it makes sense.
       | 
       | However, if you have a device with a single function, there's no
       | need for that. Your physical controls will always match the
       | device's function. Use those.
        
       | igouy wrote:
       | "solutionism"
       | 
       | "Touch Screens in Cars Solve a Problem We Didn't Have" Jay
       | Caspian Kang, NYT May 23 2022
       | 
       | https://www.nytimes.com/2022/05/23/opinion/touch-screens-car...
        
       | layer8 wrote:
       | I still wish smartphones had physical PgUp/PgDn buttons. Much
       | easier on the thumbs when you do a lot of scrolling.
        
         | is_true wrote:
         | Maybe the volume button could be used for this
        
           | layer8 wrote:
           | That might be possible on Android. But dedicated buttons
           | would be better, to avoid having modes, and because sometimes
           | there are use cases where you want to use both functions
           | (e.g. scrolling through playlists while trying songs with
           | different volume levels).
           | 
           | Electronic consumer devices like Minidisc players and PDAs
           | used to often have a multitude of buttons to directly access
           | all commonly used functions.
        
       | nelgaard wrote:
       | low tech can provide control and persistence.
       | 
       | I want a real hardware volume dial on my phones and laptops.
       | Mostly so that I can turn them down and be sure that that I will
       | not embarrass myself by making noises at events where silence is
       | expected.
       | 
       | And I miss DIP switches. It is just brilliant that you could
       | configure it once and for all. E.g. I have smoke detectors that
       | could all be linked together by pressing some buttons in a weird
       | ritual, but when you change a battery they forget and run down
       | the battery in no time trying in vain to sync.
        
       | analog31 wrote:
       | A few days ago in these very pages, I dissed the UI of an
       | oscilloscope. But using one yesterday, I realized an advantage: I
       | could operate it with one hand while holding the probe with the
       | other. Even software interfaces for instrumentation, that use the
       | keyboard and mouse, are physically awkward and your computer has
       | to be positioned just right.
       | 
       | A couple more advantages:
       | 
       | * A small interface makes small things small. A voltmeter doesn't
       | need to be as big as a computer, and there are lots of gadgets
       | that are smaller.
       | 
       | * One-foot operation, such as the page turning pedals that
       | musicians are now using for their sheet music.
        
         | eddieroger wrote:
         | I have a 2017 Honda Civic. That particular model year, they
         | chose to remove the volume knob for a capacitive little slider
         | thing (in addition to the buttons on the wheel). The very next
         | year, they put it back. Turns out it's pretty useful to be able
         | to control the volume of your stereo without taking your eyes
         | off the road when operating a car. They did a similar thing for
         | the air controls, except they left some of them as actual knobs
         | and buttons.
         | 
         | Sometimes the old ways are better and have lasted so long for a
         | reason.
        
           | vel0city wrote:
           | > Turns out it's pretty useful to be able to control the
           | volume of your stereo without taking your eyes off the road
           | when operating a car.
           | 
           | I do agree the volume slider is a terrible choice of
           | interface, but TBF there _is_ a tactile, physical volume
           | control on your car within reach of your hands while they 're
           | on the wheel. There is a volume adjustment on your steering
           | wheel, so theoretically you _shouldn 't_ even have to use the
           | volume control on the stereo while you're driving.
        
           | thomastjeffery wrote:
           | The volume knob is gone as early as the 2015 model, at least
           | in the EX-L variant; but the steering wheel buttons are still
           | there.
           | 
           | If I didn't have physical buttons on the steering wheel to
           | press, I wouldn't bother using the stereo at all.
           | 
           | Driving is the absolute worst environment for touch screens.
           | Not only am I unable to look at where I am touching at the
           | same moment I want to touch, the whole car is moving
           | unpredictably in relation to my finger.
        
       | jupp0r wrote:
       | My favorite example:
       | 
       | Microwave controls. One dial for power and one dial for time is
       | all you really need and much better than numpad controls.
        
         | twobitshifter wrote:
         | I have an LG microwave with a simple touch strip on the front
         | for setting the time and it's actually amazing. all the more
         | complicated never used features are hidden behind the door and
         | not seen until opened. The touch strip is ribbed and clever
         | enough to start jumping ahead by whole minutes or more as you
         | scroll.
        
       | titzer wrote:
       | I just started getting into embedded programming (Arduinos and
       | Pi's) and one of the most exciting things is the possibility to
       | make physical thing with custom buttons, toggles, and LEDs to do
       | a thing. E.g. I prototyped a metronome (for practicing music)
       | with an animated LED light bar (out of PVC pipe!) and pushbuttons
       | to program it. Thing can be huge and _robust_ , like throw-
       | against-the-wall robust. And I like that there are only so many
       | buttons and they don't move!
        
       | qwerty456127 wrote:
       | As kid I obviously was thrilled by futuristic touchscreen stuff
       | but now I can't help but hate that and want all the controls
       | analog.
        
       | etiam wrote:
       | Does anybody have sources they want to share for getting
       | components for classic interfaces like these today?
       | 
       | I'd imagine production has plummeted since the glory days, but
       | there ought to be stock of some things around still and people
       | salvaging nice parts?
       | 
       | I don't do any hardware work worth mentioning, but I hope to get
       | around to amending that soon, and I'd find it attractive to use
       | interfaces appropriate to the task (which, as people here have
       | noted, will mean the ones on topic in a very substantial share of
       | the cases).
        
         | ntoskrnl wrote:
         | Digikey and Mouser
        
         | joshvm wrote:
         | For hobbyists in the US, Sparkfun or Adafruit are a good start.
         | Otherwise go to the big suppliers: Digikey, Farnell and Mouser.
         | China (Aliexpress) supplies pretty much everything else. Many
         | dropship on eBay and Amazon too, if you want convenience.
         | 
         | You shouldn't need to salvage unless you really want some
         | vintage pot knob or slider that you can't find elsewhere.
         | Industrial hardware usually needs to be tactile (eg operated
         | with gloves).
         | 
         | Some modern stuff is better anyway, like mono OLED displays
         | which are far more readable than LCDs.
        
       | eucryphia wrote:
       | It would make low budget SciFi movies look realistic too
        
       | dehrmann wrote:
       | > Depending on how the controls are organized and differentiated
       | by size or shape, users might also be able to distinguish between
       | and access the controls without needing to look at the user
       | interface
       | 
       | I'm reminded of the big red button almost everything in a machine
       | shop has.
        
       | acd wrote:
       | Physical car buttons and knobs vs touch screens
        
       | nicbou wrote:
       | The most important lesson I learned in engineering school: define
       | the problem _then_ look for a solution.
       | 
       | Most people have a solution in mind before they even look at the
       | problem, and that solution is usually "build an app", or "slap a
       | screen on it". With bureaucracy, it's "put the form on the
       | internet".
       | 
       | There are a few low tech devices I much prefer:
       | 
       | - A kitchen timer vs. my phone. I don't need to unlock the phone
       | and navigate to the timer app. I just twist the knob until I see
       | the desired number. Hell, it's probably set to 3 minutes already,
       | because I mostly use it to make tea.
       | 
       | - My microwave has one knob for time, and one knob for intensity.
       | Best microwave interface ever. It doesn't tell time, so I never
       | need to adjust it. I had microwaves so complicated that I turned
       | to social networks for help.
       | 
       | - Stoves. I refuse to buy a stove without knobs. I have hated
       | every stove without knobs I've ever used. Touch-sensitive buttons
       | don't work with oven mitts, but get triggered by a wet rag, steam
       | and spilled spaghetti sauce.
       | 
       | - Car infotainment. Each knob controls one thing. It's always in
       | the same place, and I can find it while keeping my eyes on the
       | road.
       | 
       | - Wired audio. This device is paired to the device it's
       | physically connected to.
        
         | [deleted]
        
         | artificialLimbs wrote:
         | > "A kitchen timer vs. my phone"
         | 
         | Having to LOOK at the number? ;)
         | 
         | I can talk to the phone while I'm slicing: 'Hey Siri, set a
         | timer for x {timeunit}"
         | 
         | > "Wired audio."
         | 
         | Hoping this one doesn't keep disappearing...
        
           | nicbou wrote:
           | It's still nice to see the time left if you're cooking
           | things.
        
         | the_snooze wrote:
         | >Most people have a solution in mind before they even look at
         | the problem, and that solution is usually
         | 
         | "put it on the blockchain"
         | 
         | But to your point, you're absolutely right. If you want to
         | actually deliver valuable solutions, you need to have a good
         | understanding of what unmet need you're trying to address.
         | Otherwise you end up with a bad problem-solution match, and you
         | waste everyone's time. Too often, technically minded people put
         | too much emphasis on what's novel instead of what's valuable.
        
         | marcosdumay wrote:
         | > My microwave has one knob for time, and one knob for
         | intensity.
         | 
         | I don't think a knob is the optimal interface for time. In
         | microwaves you need to input both low values of ~10s and very
         | high values of ~600s with good precision on both cases. Sure, a
         | logarithmic knob will give you that, but I don't think it's
         | what you would expect.
         | 
         | For power it's good. It's even a much better interface for the
         | power level than the usual. But then, anything is a much better
         | interface than the usual microwave power level one.
         | 
         | > Wired audio. This device is paired to the device it's
         | physically connected to.
         | 
         | There used to exist those wireless speakers with two pieces,
         | one you physically connected to the audio output on the device,
         | the other had the speaker. The transmission was analog and
         | sucked due to noise, but it was much more reliable and had less
         | lag than bluetooth.
         | 
         | For some reason, instead of fixing it into a digital
         | transmission, everybody just stopped manufacturing the device.
        
           | strix_varius wrote:
           | I'm just curious what you cook in a microwave for 10
           | _minutes_.
        
             | danans wrote:
             | Large thick skinned squashes with hard flesh like
             | butternut, kabocha or spaghetti. Probably not on max heat,
             | but on medium so they cook evenly.
        
           | sfink wrote:
           | >> My microwave has one knob for time, and one knob for
           | intensity.
           | 
           | > I don't think a knob is the optimal interface for time. In
           | microwaves you need to input both low values of ~10s and very
           | high values of ~600s with good precision on both cases. Sure,
           | a logarithmic knob will give you that, but I don't think it's
           | what you would expect.
           | 
           | I definitely disagree. I had a stove once that had a perfect
           | knob for setting time. The rate of increase/decrease was
           | determined by the speed that you twisted it. Turn slowly for
           | fine granularity, fast for large changes. I think it may have
           | done something clever when you started fast and then slowed
           | down (the natural thing to do), since I think the naive thing
           | probably wouldn't work that well.
           | 
           | It felt *awesome*. It sounds silly, but it's been just over a
           | decade and I still miss that control knob. I think about it
           | every time I'm faced with the latest way of adjusting some
           | quantity. It's definitely not just because it was a physical
           | knob--plenty of physical knobs are irritating and only good
           | for either small or large changes, or feel unpredictable, or
           | don't have good tactile feedback (too smooth and too chunky
           | are both bad).
        
           | nicbou wrote:
           | I rarely need an exact amount of time. In fact I generally
           | leave it with the door ajar and a few minutes on the timer.
           | 
           | Even then, a knob works perfectly. It does not need to set
           | the value linearly. The first quarter of the timer could be 5
           | second increments, and the second half minutes.
        
       | arky527 wrote:
       | Modern cars seem to be moving towards all controls on a touch
       | screen somewhere. I suppose this allows for more frequent
       | updates, but in my experience it just leads to more bugs and more
       | painful factory updates.
       | 
       | Not to mention using a touchscreen to adjust the temperature
       | while driving is incredibly dangerous compared to a dial you can
       | feel for without taking your eyes off the road.
        
         | Melatonic wrote:
         | Yeah I hate this. Part of the reason I do not like the interior
         | of all Tesla vehicles. I test drove one and asked the salesmen
         | what happens if the screen breaks - he told me that it actually
         | happened to his Tesla and that because of parts shortages it
         | took months and months to get it fixed. When this happens all
         | you can do is drive the car and open and close the windows
         | essentially - no sunroof, no AC, nothing.
        
           | frosted-flakes wrote:
           | I'm surprised that Tesla's cars even have window buttons.
           | They've eliminated everything else.
        
         | usa-name wrote:
         | I think car manufacturers will ultimately move towards voice
         | assistants for these sort of tasks.
        
           | adwww wrote:
           | Which is useless when you have regional non-us accents, or
           | have the windows open, or a crying baby.
        
             | _notathrowaway wrote:
             | Thank you, voice recognition systems suck when you have an
             | accent or too much background noise.
        
               | ncpa-cpl wrote:
               | I hope they do that with non-cloud voice recognition
               | 
               | My family tried an Echo Auto for voice control in one of
               | our cars last year, but we ended up disconnecting it.
               | 
               | We drive through hills and mountains often, and it was
               | common for voice commands to be ignored or to have
               | seconds in latency because of spotty mobile network.
               | 
               | It worked OK in cities, as long as you were not on an
               | underground parking lot, which was a common occurrence.
        
         | woopwoop wrote:
         | My toyota Corolla has a touch screen for interacting with
         | audio. It has the following delightful features:
         | 
         | - latency
         | 
         | - it has a boot procedure when you turn the car on. While this
         | happens, the controls have quite substantial latency. However
         | the first thing that happens is it begins playing audio.
         | 
         | - there is a knob for adjusting volume, but it's still part of
         | the same system as the rest of it. There is still substantial
         | latency to this control, especially immediately upon turning
         | the car on. However even a little latency here is really
         | annoying, because one naturally adjusts volume via trial and
         | error.
         | 
         | - if you've paired the car with your phone via Bluetooth, it
         | immediately sends a message to your phone to start playing
         | whatever audio was played most recently at whatever the current
         | volume is. I wrote a tasker routine to intercept this, but an
         | android patch a while back helpfully broke this and I haven't
         | bothered fixing it.
         | 
         | All of this combines for a user experience dramatically worse
         | than an aux cord. It's kind of spectacular in its terribleness.
         | And this is an otherwise great car.
        
           | d136o wrote:
           | Hah our Subaru does this where it defaults to playing the
           | radio at some volume whenever you "boot up" the car. I've got
           | no idea what station is selected as the boot up station but
           | every time I turn on our car it plays static.
           | 
           | How about no sound? How about defaulting to silence? Nope...
        
           | SCNP wrote:
           | This is another benefit of truly analog manual controls:
           | Memory. Used to be your stereo volume knob was just at a
           | certain level; when you turned it on it was at that level.
           | Now they're all software controlled. At least some stereo
           | equipment maintains this paradigm but I'm with you on the
           | phone volume as it's dictated by your phone and the volume
           | for one device could be drastically different than another.
        
           | White_Wolf wrote:
           | >>> "However the first thing that happens is it begins
           | playing audio."
           | 
           | Yeah. In the same boat and my wife like to play pranks when
           | she uses the car. Turns the volume to max right before
           | removing the key. When her phone is not found it defaults to
           | radio. That "saved me" from having to drink my morning coffee
           | in the office on more than one occasion + it's good training
           | for the heart.
           | 
           | Edit: Forgot to mention that the volume knob is ignored until
           | the system fully boots up and the audio starts as soon as you
           | twist the key.
        
             | olyjohn wrote:
             | This is what I used to do to torment my mom when I was a
             | kid. Except with the physical knobs she had in her car (in
             | the 80s), I could crank the volume without having to turn
             | on the car.
        
           | Arrath wrote:
           | The wild variability in boot times for the entertainment
           | center is what gets me. Sometimes, my bluetooth will start
           | playing immediately, other times the car company's logo will
           | grace the screen for a good 30 seconds before I can interact
           | with it at all. There doesn't seem to be any relation to
           | frequency of starting it up, time since the last drive, etc.
        
             | kevin_thibedeau wrote:
             | Running fsck. We're now in the era of low effort embedded
             | systems. Just slap Linux on it and don't bother tuning for
             | usability in non-desktop use cases.
        
           | speedgoose wrote:
           | I understand your critics against touchscreens and they are
           | justified. Your car doesn't have a good touchscreen interface
           | from what you say and also from my experience when I drove
           | the corollas from the car pool. However it's not because many
           | cars are bad that the technology is bad.
           | 
           | A touchscreen from an 20 years old Archos MP3 player is
           | extremely bad while an iPad Pro M1 is very good.
        
             | CSSer wrote:
             | I don't think it's really about the touchscreen. I think
             | very few manufacturers, if any, are putting very much
             | thought into this. Apple Carplay, for example, is just a
             | jumbo, uber-simplified version of ipadOS/iOS. In my car it
             | has a great, high resolution 10" touchscreen but a very
             | lackluster experience. It's pretty damning if even Apple, a
             | tech company at heart, is doing it poorly. It doesn't
             | autoplay audio, store memory of what you were doing when
             | last connected, or have any available preferences. "Car" is
             | right there in the name but nowhere to be found in the
             | experience based on everything drivers have expected from
             | vehicles for the better part of a century.
        
             | bobthepanda wrote:
             | Some tools are just not good for the job.
             | 
             | At least to me, I haven't seen a compelling reasons that
             | touchscreens replacing analog car controls isn't a square
             | peg going into a circle hole.
        
               | speedgoose wrote:
               | Well, analog controls are not very good to control a gps
               | map or browse a music collection.
        
               | formerkrogemp wrote:
               | Why do we need screens on everything when we have a
               | phone? A mobile computing device.
        
               | speedgoose wrote:
               | The last gen Citroen Ami uses the phone. You can check
               | how it looks.
        
               | massysett wrote:
               | I find that a round knob with a push-button click, when
               | coupled with a non-touch screen, is far superior to
               | swiping around on a touchscreen to browse a music
               | collection.
        
               | burnished wrote:
               | I'm wondering if part of that is that the companies
               | producing these awful interfaces don't see themselves as
               | 'software' companies, so they put these things in but no
               | one has the time or passion or interest to make it a
               | better experience.
               | 
               | Not saying they'd definitely be good if only some one
               | loved 'em, but judging from the car touch screens I've
               | used I believe no one has tried yet.
        
           | CSSer wrote:
           | My VW Jetta has Apple Carplay and similar issues abound.
           | 
           | > it has a boot procedure when you turn the car on. While
           | this happens, the controls have quite substantial latency.
           | 
           | I've got one better. Controls during bootup in my car are
           | simply ignored, and the bootup duration for Carplay in
           | particular is so bad that it makes the bluetooth delay seem
           | acceptable.
           | 
           | > However the first thing that happens is it begins playing
           | audio.
           | 
           | This is ironic because I wish mine _would_ start playing.
           | There 's no setting for playback behavior either. The only
           | setting, in fact, is the ability to reorder and add/remove
           | third-party apps.
           | 
           | Oh, worse still, sometimes audio doesn't play even when you
           | manually select something. The UI will register it as playing
           | but the audio doesn't come through. When this happens, you
           | have to disconnect and reconnect your phone, which is
           | dangerous in motion. It's a joke. It makes me wonder what the
           | deal is, and I have no idea who to report the bug to.
           | 
           | > All of this combines for a user experience dramatically
           | worse than an aux cord. It's kind of spectacular in its
           | terribleness. And this is an otherwise great car.
           | 
           | Yup. My beater in college that came with some random
           | aftermarket radio was better. Carplay is pretty but beyond
           | that it feels like an afterthought as an experience.
        
         | elliottkember wrote:
         | I did a car stereo design question during a job interview once.
         | "Design your ideal car stereo" was the prompt. I said that all
         | I wanted was a bluetooth button and a volume knob. They pressed
         | me for details, and I said the volume knob needed to have a
         | minimum and maximum threshold. I guess that worked, because I
         | got the job.
         | 
         | I ended up giving this exercise to a lot of candidates. About
         | 30% said they would project the UI onto the windshield.
        
           | rurp wrote:
           | I actually test drove a car last year that projected the
           | speedometer onto the windshield in an attempt to make it look
           | like it was overlaying the road. It was terrible! Before even
           | leaving the parking lot I clarified with the sales rep that
           | this "feature" was optional, because there was no way I was
           | buying a car with it.
        
         | ratww wrote:
         | I really wonder if the possibility of updates alone can make
         | software worse. Because you don't have to "get it right" on the
         | first try. And the updates always contain something more than
         | bug and security fixes, which often help keeping the quality of
         | the experience low, despite fixed bugs.
         | 
         | All the smart TVs I ever had lasted a long long time
         | physically, but after a couple years they invariably started
         | being noticeable slower than when I bought. The same happened
         | to a guitar effects unit I had: changing patches became
         | somewhat slower after update. And the battery of a wireless
         | guitar transmitter I had now only lasts half the time it used
         | to after the update. I honestly can say I dread updating almost
         | any software today.
        
           | SCNP wrote:
           | I purposely NEVER connect smart TVs to the internet for this
           | reason. I'd like to get a "dumb" TV but the ones in the sizes
           | I'd like are prohibitively expensive.
        
           | dmckeon wrote:
           | > patches became somewhat slower after update.
           | 
           | Could this be a form of assisted obsolescence, in which a
           | user who has owned a device for a few years is being
           | subliminally urged to buy a new model?
        
             | ratww wrote:
             | In this specific case I think it was just incompetence, but
             | at the same time, one of the selling points of the device
             | was "lasting longer" because it was able to receive
             | updates.
        
           | fendy3002 wrote:
           | Not to mention that corporates have incentives to downgrade
           | the devices the older it gets.
        
           | corrral wrote:
           | > I really wonder if the possibility of updates alone can
           | make software worse.
           | 
           | Absolutely does. You see this in console video games. As soon
           | as online updates became possible, game-breaking bugs at
           | launch became practically the norm, instead of incredibly
           | rare ( _minor_ bugs were common enough before [ "I AM
           | ERROR"], sure, but game-breaking ones, while not unheard of,
           | were rare). Charging $60 for a late-alpha-quality product.
        
             | dontcare007 wrote:
             | "Fail fast" in action, to the detriment of drivers
             | everywhere.
        
             | gigaflop wrote:
             | Many modern AAA titles have day-one patches, and with some
             | games pivoting to a 'Live Services' model, additional
             | content is often put on an arbitrary 'roadmap'.
             | 
             | If it was all executed well, it would be fine. The problem
             | is, it isn't.
             | 
             | A public beta used to actually be a mostly-finished
             | product, but is often used now as a 'preorder for early
             | access' period. The last one I participated in was for
             | Elder Scrolls Online, and it was kind of funny with how
             | broken things would be. It wasn't as funny when the game
             | launched with a few of those bugs still in place.
        
             | CliffyA wrote:
             | I agree with what you are saying, except that "I AM ERROR"
             | isn't actually a bug. The character is intentionally named
             | that in Zelda II, even in the original Japanese.
        
               | corrral wrote:
               | Huh, TIL. I even had the game back in the day, and had no
               | idea that wasn't an actual oversight.
        
               | fzzzy wrote:
               | Programmer joke. See my sibling comment to yours.
        
               | fzzzy wrote:
               | And "Bagu" is mistranslated; his name is supposed to be
               | "Bug".
        
           | sanitycheck wrote:
           | Yes. It'll have more bugs to begin with because the software
           | team has no hard deadline to meet. Then it'll accumulate more
           | bugs over time as "features" are added (while existing bugs
           | are ignored). Then after 2-4 years nobody will be working on
           | it any more and within 6-8 years it may no longer function at
           | all or it may have well known never-to-be-patched security
           | holes.
           | 
           | I try to avoid buying tech that can be updated, and tech that
           | can connect to the internet in general.
        
         | Animats wrote:
         | Screens are not the real issue. The real issue is whether you
         | have to look at it to set it.
         | 
         | There are annoying devices which have a very small number of
         | tactile buttons, and overload them with multiple functions.
         | Monitors, watches, and clocks tend to be especially bad,
         | because the user interface is not used much. So you get some
         | tiny unlabeled buttons, and have to consult the manual to find
         | out when you need a short press, a long press, a press and
         | hold, a two button press, or a paper clip.
         | 
         | Another class of annoying devices is point of sale systems.
         | Some say they're ready for your card but really aren't - the
         | store's system and the credit card terminal are not
         | sufficiently aware of each other's state. Some have a RFID
         | sensor, but it's not clear where the sensor is. Or when it's
         | listening. Some are just really slow. Probably because they're
         | doing too much in a busy "cloud". However, POS systems do work
         | better today. I haven't had a transaction totally fail to be
         | completed in several years.
        
         | h3mb3 wrote:
         | I also imagine this trend is bad from the ergonomics / RSI
         | perspective. For generations, we've been using various kinds of
         | per-appliance controls, with various shapes, sizes and
         | stiffnesses. Since the past 10 years almost all of them have
         | been replaced by a flat piece of glass. People are increasingly
         | doing only a couple of motions with their hands throughout the
         | day without any variety (tap/drag without any tactile
         | feedback).
        
           | meristem wrote:
           | I recall a Car Talk episode many years ago where the
           | discussion about BMW's big knob for multiple functions was
           | filled with negative statements. Tactile feedback and
           | navigation were issues.
        
             | bombela wrote:
             | I have a 20y old BMW with the idrive knob. I find it
             | excellent. This is because the knob contains a motor to
             | simulate various detent and other virtual stops. So you
             | actually have a really fine tactile feedback. You can
             | navigate menus without looking the screen.
             | 
             | It can act as a spring, a rotary encoder, a joystick, small
             | detent, big detent, etc.
        
           | rambambram wrote:
           | Agree! The fine sensitive movements of fingers (or better,
           | lack of movement) that are required by touch screens can
           | become very annoying. No possibility to rest your finger on a
           | button. Accidentally touching somewhere else in the UI. Et
           | cetera. These kinds of things are small, but add up pretty
           | quickly in a world getting filled with capacitive touch
           | screens.
        
         | CogitoCogito wrote:
         | I wonder if there's a list somewhere of "dumb things you need
         | to check when looking into a new car"? Most of these issues are
         | things that are hard to notice ahead of time or during a test
         | drive so it's kind of extra worrying to me.
        
         | izacus wrote:
         | > I suppose this allows for more frequent updates, but in my
         | experience it just leads to more bugs and more painful factory
         | updates.
         | 
         | What is allows for is: cost cutting. Not having to install a
         | mask, a button, wire harness and QA everything is a massive
         | manufacturing cost saving. It speeds up production and lowers
         | the amount of components that need to be sourced, installed and
         | later made available for replacement as part of a service.
         | 
         | This is the same situation as with Electron apps - the savings
         | aren't for YOU the USER, the savings are for person MAKING the
         | thing. They get all the benefit at the cost of your user
         | experience.
        
           | 0xdeadbeefbabe wrote:
           | They get the cost of a costly user experience, which isn't
           | nothing.
        
           | lostgame wrote:
           | >> This is the same situation as with Electron apps - the
           | savings aren't for YOU the USER, the savings are for person
           | MAKING the thing. They get all the benefit at the cost of
           | your user experience.
           | 
           | I hate Electron as much as the next average HN user, but
           | isn't the benefit of Electron actually kinda for the user as
           | well as the developer, in the sense that Electron is
           | basically a one-stop shop for porting to other platforms?
           | 
           | For instance, Microsoft Teams is written in Electron. This
           | means the application is pretty damn well _identical_ whether
           | users within my company are using Windows or Mac computers.
           | There are advantages to that.
           | 
           | I'd say for myself, Unity is a great example of where,
           | basically; if I went 'native', I would really only be
           | supporting one platform, like I used to when I did game dev
           | in the late 90's and early 00's. But Unity gives me the power
           | to flip a switch, and then all my friends can play pretty
           | much the same copy of my game on any platform of their
           | choosing.
           | 
           | It also means if there are bugs on one platform, they usually
           | show up on another as well; making QE and addressing bugs a
           | little bit easier, making for a better user experience.
           | 
           | Not a fan of Electron, just saying that there _are_ benefits
           | to the user for using such a system.
        
             | basisword wrote:
             | >> This means the application is pretty damn well identical
             | whether users within my company are using Windows or Mac
             | computers. There are advantages to that.
             | 
             | Disadvantages too. Unlike a website, I want the software on
             | my computer to take advantage of the native UI and other
             | features unique to the OS. If Electron didn't exist MS
             | would still build teams for multiple platforms. It would
             | disadvantage small developers but the majority of users
             | (who use well known software developed by large companies)
             | lose out on the prior mentioned benefits thanks to
             | Electrons existence.
        
           | m463 wrote:
           | I always hope these kinds of situations would lead to a
           | market opportunity for someone to come in and do it right...
           | but it rarely does.
        
             | CogitoCogito wrote:
             | I think what really is needed is for these displays and
             | interfaces to be replaceable like old car stereo decks.
        
               | astrange wrote:
               | The display in my car is a double DIN stereo that just
               | happens to have a display on the front and a USB port.
               | You might still be able to replace it.
               | 
               | It does take way too long to boot up.
        
               | m463 wrote:
               | Speaking of car stereos, I've always thought they should
               | be rack mount and then they went away completely.
               | 
               | I wonder if someday we'll have an open-source car, sort
               | of like the framework laptop. I think it would be
               | amazing. Think of the robust market that has cropped up
               | around custom PCs and custom bicycles.
        
             | Spivak wrote:
             | You can't create a market opportunity for something without
             | it being a differentiating feature.
             | 
             | 2022 Honda Civic but with physical buttons probably doesn't
             | move the needle because car buyers are price sensitive and
             | because 2022 Honda Civic with screen is still better than
             | alternatives.
        
               | Pasorrijer wrote:
               | Funny you should mention the Honda Civic...
               | 
               | I had a 2017 Honda Civic Hatchback. First year of the new
               | model design, it had a touch sensitive volume control...
               | After that, I think it was the 2019 and up all Honda's
               | came with a volume knob AS A DIFFERENTIATOR because the
               | UX was so bad without it.
        
               | Spivak wrote:
               | Right but that's a different market force! Customer
               | feedback is really effective at redressing provably bad
               | UX but it's a lot harder for that same change to happen
               | in response to a competing manufacturer because in
               | aggregate such a small thing isn't enough to get someone
               | to switch away from Honda entirely.
        
               | Pasorrijer wrote:
               | I mean, it's the driving cause behind me selling the car
               | and moving to a VW...
        
           | zepearl wrote:
           | > _What is allows for is: cost cutting. Not having to install
           | a mask, a button, wire harness and QA everything is a massive
           | manufacturing cost saving. It speeds up production and lowers
           | the amount of components that need to be sourced, installed
           | and later made available for replacement as part of a
           | service._
           | 
           | I tend to have the same opinion, but at the same time I'm not
           | convinced:
           | 
           | - I bought 1 year ago a new car for 80k $ => that's not cheap
           | and in my opinion putting 4 extra buttons (up/down) or 2
           | extra knobs to control the temperature of the two front seats
           | wouldn't have been an incredible engineering challenge that
           | would have added hundreds of $ to the cost (which was anyway
           | high).
           | 
           | - we have ~100 buttons that all work reliably on our
           | keyboards, which are connected to our PCs/notebooks with just
           | a single cable => I admit that in a car there is the extra
           | challenge of temperature variance (car parked in the Sahara
           | or somewhere in Iceland), but I cannot think that that's an
           | engineering wonder (worked fine during the last 100 years).
           | 
           | Therefore maybe the trend is driven by designers: make
           | everything shiny & slick, risk of having the own work thrown
           | into the trash when taking a step back to do usability tests
           | vs. physical controls so let's just forget about that.
        
             | joe_the_user wrote:
             | _we have ~100 buttons that all work reliably on our
             | keyboards, which are connected to our PCs /notebooks with
             | just a single cable => I admit that in a car there is the
             | extra challenge of temperature variance_
             | 
             | I wanted to mention that. Sure, the way auto electronics
             | were traditionally installed was expensive but a keyboard
             | is $20 by itself, a midi music keyboard designed for wear
             | and having buttons and knobs is ~$150. A modular system of
             | instruments and controls that fits around the steering
             | wheel and has a single cable coming out could not be that
             | expensive.
             | 
             | Changing to something like would require a lot of
             | adjustment of electronics processes - different chips and
             | voltages to allow the modularity and single cable, I would
             | guess. But touch-screens also need this I would imagine.
        
               | StillBored wrote:
               | The US backup camera fiasco was informative, because IIRC
               | one of the domestic auto manufactures testified it was
               | going to add $800 or some such to the price of a car
               | (can't find a link about it). Which back then was still
               | like 3x or so the cost of an aftermarket system. The law
               | passed anyway, and for years its remained a high priced
               | option, until there were lawsuits about the feds failing
               | to enforce the law and require all cars to have them.
               | There are various links on the web about how even the
               | NHTSA estimated it would be ~$40 added to the price of a
               | new car, something many found high considering the costs
               | of the cameras and how many cars already had LCDs that
               | could be repurposed.
               | 
               | Although I suspect the addition of backup cameras has
               | given automakers excuses when it comes to rear
               | visibility.
        
         | undefinedzero wrote:
         | _More_ bugs definitely, but car manufacturers put so much
         | effort into QA for the essential features that they really just
         | short on never are released broken.
         | 
         | Changing the temperature while driving on a good touch
         | interface is trivial and incredibly far from incredibly
         | dangerous. Besides with CC systems nowadays people look at the
         | set temperature just as often. More advanced features like
         | toggling internal air circulation do require a peek, but so do
         | the buttons on most classical cars where you have multiple
         | buttons in a row with unlit icons.
         | 
         | I still prefer buttons for the tactile feel and feedback, but
         | the downsides you listed are pretty much made up.
         | 
         | The great benefit of a touch screen is unlimited update
         | capabilities. It seems absurd to me that there are still cars
         | rolling off the factory line that have unupdatable software in
         | 2022. Your car is basically outdated and replaceable by
         | something better within a year. That's great for the
         | manufacturers, but not for the customer. Compare that to a 3+
         | year old Tesla which works almost as good as a brand new one
         | despite big upgrades to their internals, largely thanks to
         | regular updates.
        
           | agent008t wrote:
           | A 3+ year old car still working as intended is an extremely
           | low bar for a car.
           | 
           | A car from the 70s, with proper care, would still work today
           | just as well as it did when it was brand new.
           | 
           | In my view, a car should only require software updates in
           | very rare circumstances. It should come with hardware and
           | corresponding software that is fit for purpose and works.
           | Most definitely I do not ever want any over-the-air updates.
           | Requiring updates is a sign that the software was not
           | properly engineered in the first place. I do not want that in
           | my car.
           | 
           | If, for example, we are talking about upgrading the
           | entertainment system, then it should just be made modular,
           | like it used to be. Want to get an improved entertainment
           | system with a better screen / better navigation system etc.?
           | Take the old one out and install a new one. But the old one
           | must keep working as well as on day one 20 years in the
           | future, without any required software updates, even if the
           | manufacturer goes bankrupt.
        
           | AlexandrB wrote:
           | > The great benefit of a touch screen is unlimited update
           | capabilities
           | 
           | You say this like it's a good thing. It's bad enough when
           | apps get non-optional "updates" that make the experience
           | worse. I don't want my car interface to go to shit because a
           | designed wanted to add more padding to everything.
           | 
           | More realistically though, this means cars will stop getting
           | updates after a few years but the remote access system will
           | still be there providing a juicy attack surface for hackers.
        
           | Joeri wrote:
           | _I still prefer buttons for the tactile feel and feedback,
           | but the downsides you listed are pretty much made up._
           | 
           | Or, maybe your personal experience doesn't translate to
           | everyone, and touch controls are indeed dangerously
           | distracting for most people. What we need here is evidence
           | (user studies) and not anecdote, but anecdotally I can say
           | operating a touch screen without looking at it directly is
           | not something I'm capable of doing, even for things I use
           | often.
        
           | arky527 wrote:
           | > _Changing the temperature while driving on a good touch
           | interface is trivial and incredibly far from incredibly
           | dangerous_
           | 
           | Looking away for even ~3s at motorway speeds is 100m driven
           | without looking at whats in front of you, I'd say that's
           | fairly dangerous
           | 
           | > _The great benefit of a touch screen is unlimited update
           | capabilities_
           | 
           | It also introduces a single point of failure for any features
           | on it, at least with physical buttons you stand more chance
           | of operating other parts of the car if one breaks.
        
           | usrn wrote:
           | Changing the temperature on a touch screen will _always_ suck
           | even the UI is completely modeless (imagine that!) On my car
           | I can just press my hand against the console without looking
           | and feel around for the controls. You _can not_ do this with
           | a touch screen no matter how good the interface is.
        
           | Pasorrijer wrote:
           | I also find that many of these touchscreens are designed with
           | California in mind. Sure, touchscreens are great when it's
           | sunny and 22C. But when it's -25 and the car feels like a
           | freezer, the touchscreen is sluggish and won't accepted
           | gloved inputs, I start swearing and think about selling the
           | car.
        
             | ridgered4 wrote:
             | A buddy of mine said the touchscreen on his Chevy Cruz (I
             | believe) didn't even work in the winter until the car was
             | warmed up.
        
         | dontcare007 wrote:
         | License agreement screens to use a vehicle you have purchased.
         | I despair that our profession has brought this to fruition.
         | Plus, 'features' locked behind pay walls. Crazy town.
        
           | wrycoder wrote:
           | And agree to accept the nag screen before the car will start.
           | 
           | Soon:
           | 
           | "You need to return the call from your mom before the car
           | will start for home." Etc.
        
         | CoryAlexMartin wrote:
         | I'm thinking some manufacturers might be catching on to the
         | downsides of touchscreen controls. I did a test drive of the
         | previous generation Honda Civic, and it had touchscreen climate
         | controls. I wound up getting a 2022 Honda Civic which has
         | physical dials for all climate controls.
         | 
         | Though, as an aside, dials for temperature and fan speed are
         | fine, but they also use a dial for changing which vents the air
         | comes out of, which makes no sense. Also, the dials rotate
         | infinitely, even though the ranges are finite. It means I still
         | have to look to see what the setting is at, instead of being
         | able to tell by feel.
         | 
         | By comparison, the 1992 Honda Civic climate controls are way
         | better: https://i.imgur.com/r8JjjNw.png
        
           | antisthenes wrote:
           | > Though, as an aside, dials for temperature and fan speed
           | are fine, but they also use a dial for changing which vents
           | the air comes out of, which makes no sense. Also, the dials
           | rotate infinitely, even though the ranges are finite. It
           | means I still have to look to see what the setting is at,
           | instead of being able to tell by feel.
           | 
           | Yikes. I know I'm just a nobody on the internet, but if I
           | worked at Honda in any position of power, I would do
           | everything in my power to get the people responsible for
           | rubber-stamping this fired.
           | 
           | This is unacceptable for a modern vehicle.
        
             | CoryAlexMartin wrote:
             | Regardless of how bad it is, it's a step up from
             | touchscreen interfaces, which means it actually is
             | acceptable by modern vehicle standards.
             | 
             | But I agree that by objective standards, it's unacceptable.
        
         | RyEgswuCsn wrote:
         | Agreed. I feel people should start replacing touchscreens with
         | physical buttons/dials with small LED screens on them --- their
         | functions and behaviours can be programmed to change on demand
         | while retaining tactile feedbacks.
        
         | d3sandoval wrote:
         | We have a PHEV from Chevy (the Volt) and it has the best
         | dashboard ever. Knobs for the stuff you want (A/C, Volume,
         | Skip, etc.) And touchscreen for the stuff you don't (GPS,
         | Apple/Android Auto, etc.)
        
           | rstupek wrote:
           | Teslas have the same knobs and buttons (A/C, volume, skip,
           | pause resume) on the steering wheel
        
         | martin_a wrote:
         | > using a touchscreen to adjust the temperature while driving
         | 
         | I've read this argument again and again but I wonder: How often
         | do you people change the temperature in your car? Mine is set
         | to 21degC since two years, never felt the need to change it.
        
           | hnbad wrote:
           | Multiple times a year, mostly in late spring and autumn, and
           | that's infrequent compared to some people I know.
           | 
           | People use cars differently. Your experience may not be
           | universal just because it is consistent. Besides individual
           | variation people also differ in whether and how many
           | passengers they regularly transport and how many drivers
           | share the car (e.g. my wife and I share one car and often
           | drive together).
        
           | kingrazor wrote:
           | Constantly.
        
           | bombela wrote:
           | Probably because you have an expensive enough car, that
           | actually does a good job at regulating the cabine
           | temperature.
           | 
           | In my cheap pickup I have to constantly adjust temperature
           | and fan speed. In my old German "ultimate driving machine",
           | it's set and forget.
        
         | 99_00 wrote:
         | >Modern cars seem to be moving towards all controls on a touch
         | screen somewhere
         | 
         | They aren't. Your car may be a poorly designed exception.
         | 
         | The things you need to use need to do while driving can usually
         | be done with controls on the steering wheel.
         | 
         | If you need visual feedback while using your steering wheel
         | controls you can glance at the dashboard screen.
         | 
         | >using a touchscreen to adjust the temperature while driving is
         | incredibly dangerous compared to a dial you can feel for
         | without taking your eyes off the road
         | 
         | Your car is poorly designed. You can adjust the temp on MANY
         | new cars without the touch screen with simple up down buttons
         | and very clear temperature with its own always on display.
        
         | 30944836 wrote:
         | >Not to mention using a touchscreen to adjust the temperature
         | while driving is incredibly dangerous compared to a dial you
         | can feel for without taking your eyes off the road.
         | 
         | I understand this concern and opinion. I just wish that people
         | who had this opinion realized that their car has a very modern
         | voice interface that can reliably understand commands for
         | temperature changes.
         | 
         | I know, I know, it's not the buttons you're used to, and these
         | systems _used_ to be very bad. But give it a shot sometime. I
         | was impressed with Tesla 's implementation, and I imagine the
         | rest of the industry has caught up too. The best part is, it's
         | the safest method of all, because it doesn't require taking
         | either your hands _or_ your eyes off the road. So if safety is
         | your jam (and it ought to be!), this is really the best
         | solution.
        
           | corrral wrote:
           | > I understand this concern and opinion. I just wish that
           | people who had this opinion realized that their car has a
           | very modern voice interface that can reliably understand
           | commands for temperature changes.
           | 
           | Very new, expensive cars, sure.
           | 
           | Meanwhile, most cars are shifting at least some controls to
           | touch, because they have to have a big screen anyway (backup
           | camera requirements).
        
           | DoingIsLearning wrote:
           | In my opinion all voice interfaces I have used (with the
           | exception of very especialized software like Dragon Naturally
           | Speaking) seem to have terrible locale settings for anything
           | other than American English.
           | 
           | So sure if you are willing to talk to your car like you're a
           | CNN news anchor, then yes voice interfaces are great and far
           | safer than touch screens.
        
           | tomc1985 wrote:
           | As someone who has a physical condition that makes speaking
           | sometimes very unpleasant, the _last_ thing I want in my car
           | is a voice-only interface.
           | 
           | Also, cue the skit about the thick scottish-accented guy
           | trying to activate a voice-activated elevator...
           | 
           | Buttons, please. And only buttons.
        
             | me_smith wrote:
             | Had to look up the skit. Thank you for the laugh.
             | 
             | The link for those wishing to watch and skip a google
             | search:
             | 
             | https://youtu.be/NMS2VnDveP8
        
           | Miraste wrote:
           | I haven't used Tesla's implementation, but I've suffered
           | through Android Auto's voice controls. I've never had to
           | retry a physical button four times because it needs a hearing
           | aid.
        
           | gentleman11 wrote:
           | I've never used a voice recognition app that can tell what
           | I'm saying and I'm a native English speaker. I'm not about to
           | start speaking differently to make an app happy
        
           | nvrspyx wrote:
           | I don't think it's as prevalent as you think. My partner's
           | car interface is almost all touch, including the temperature
           | controls, but there's no voice interface. Luckily, my vehicle
           | has no touch interfaces at all and everything is much more
           | reliable than their's, not even including the time when half
           | their screen stopped responding to touch.
        
           | 0x0203 wrote:
           | > voice interface that can reliably understand commands for
           | temperature changes.
           | 
           | Unless... - The radio is playing. - The windows are open. -
           | You're driving in heavy wind/rain/hail pelting the car or
           | other driving conditions making an awful racket. - You don't
           | drive a super expensive car, but one designed by marketing,
           | bean counters, and summer interns. - Other people in the car
           | are talking/conversing. - Other people in the car are
           | sleeping (long road trips aren't uncommon for many). - You
           | have an accent. - You don't speak a language supported by the
           | car maker. - You have a speech impediment. - You have a
           | physical disability preventing clear or any speech. - A
           | software update breaks the system.
           | 
           | So what exactly is the benefit of moving to touch screens /
           | voice control? I'm pretty sure physical buttons and dials
           | don't suffer from any of those problems except for maybe
           | physical disabilities, but at least with physical
           | buttons/switches/dials, you or a third party could modify
           | and/or tie into them to suit the specific needs of the
           | disabled driver. Good luck getting the auto makers to let you
           | modify their software for a similar purpose. I just don't see
           | the point in moving from something that works well in the
           | vast majority of scenarios to something that works measurably
           | less well, with virtual no real benefit. Fine if voice
           | control is in addition to physical, tactile interfaces, but
           | the trend toward replacement doesn't fill me joy.
        
             | 30944836 wrote:
             | >So what exactly is the benefit of moving to touch screens
             | / voice control?
             | 
             | When it works -- and it works in most of the situations you
             | mentioned (spoiler alert: I work in this space) because
             | it's designed to -- it's safer than using any physical
             | controls at all.
             | 
             | I get that adoption of the half-ass solutions is
             | frustrating. But if we are truly targeting a future where
             | being able to manipulate car features is to be as safe as
             | possible, voice is the best way to do that, at least until
             | we have a solution to beam thoughts directly to the car's
             | computer.
        
         | nkrisc wrote:
         | The touch screens are the only thing keeping me on dino juice
         | cars. I want to go electric, but they all have these awful
         | touchscreens! I don't want to navigate a menu to change the
         | temperature or turn on a seat warmer.
         | 
         | I'm just not buying an EV until there's one that doesn't rely
         | on a giant touch screen for everything or I can't buy an ICE
         | vehicle anymore.
        
           | potatochup wrote:
           | My chevy bolt is a nice mix I find. It has physical buttons
           | for: climate controls, cruise control, media volume, media
           | channel, lane keep assist, sport mode, gear selection, park
           | brake. There are also voice commands, which I use for
           | selecting navigation destinations.
           | 
           | Touchscreen for other things: android auto, apple car play
           | (which provide maps) and more complicated user settings (such
           | as whether you want the lights to stay on after you turn off
           | the car for a while)
        
             | wcfields wrote:
             | I fully agree, the 2019-2021 Bolt [1] has been my gold
             | standard for the right combo of touch and tactile. Climate
             | and radio preset buttons fully separate and easy to
             | see/touch.
             | 
             | It's a shame they went more "slick" with the 2022 refresh,
             | still tactile, but just more flush and less accessible
             | without a glance. [2]
             | 
             | [1] https://cdn.motor1.com/images/mgl/OYAqe/s1/2020-chevy-
             | bolt-e...
             | 
             | [2] https://electrek.co/wp-
             | content/uploads/sites/3/2021/02/2022-...
        
               | jrussino wrote:
               | Wow, I'm jealous of the control panel in your first link.
               | In contrast, my 2014 Chevy Volt-with-a-"V" has an
               | absolutely aweful interface. It's a combination of small,
               | laggy touchscreen and a bunch of also-laggy, haphazardly-
               | arranged touch-sensitive buttons:
               | 
               | https://www.automotiveaddicts.com/25445/2012-chevrolet-
               | volt-...
               | 
               | https://www.youtube.com/watch?v=x73W4jZpkf0
        
           | rob74 wrote:
           | I think that's true only as long as the only electric cars
           | you have driven are Teslas. The BMW i3 has pretty much
           | resisted this tendency. Ok, it's already a pretty old design
           | at this point and getting phased out, but it has lots of
           | physical buttons (even for the seat warmer!). And I don't
           | think electric cars that are variants of existing petrol cars
           | (which are more and more common) will eliminate the physical
           | controls just because they put an electric engine into the
           | car. Or, otherwise said: if you buy an electric car from a
           | tech company (or somebody trying too hard to emulate them),
           | you get a touchscreen. If you buy an electric car from a car
           | company, you get physical controls...
        
             | tomxor wrote:
             | Made me check that one out, it's actually not an insane
             | price, it competes with most new normal-person petrol
             | cars... I mean I still wouldn't buy one new, and that's
             | still a bit of a dodgy range, but maybe in ten years there
             | will finally be an affordable 2nd hand market and some
             | infra to make it reliable. In the mean time I will continue
             | to run my petrol car into the ground like a good holistic
             | environmentalist.
        
               | ThunderSizzle wrote:
               | Would anyone trust a 2nd hand market for an EV when the
               | battery is basically guaranteed to be dead long before
               | more affordable ICE vehicles?
        
               | tomxor wrote:
               | It's a good point, a 2nd hand market assumes the
               | availability of a cost effective battery replacement or
               | serious maintenance scheme... it's not exactly on the
               | same scale as a cam belt change which is the common todo
               | upon acquiring a 2nd hand petrol car.
               | 
               | Also worth acknowledging that the battery makes up a huge
               | chunk of the car both physically and in terms of cost,
               | and yet is a consumable, so I guess this lowers the
               | resale value of EVs significantly? I wonder if it's even
               | worth any of the remaining savings on the rest of the car
               | after fitting a new battery. Maybe the next stage is
               | scaling up lithium-ion recycling to drive down battery
               | replacement and general battery cost to a point that
               | "everyone else" can join in the EV game.
               | 
               | It would be a big step backwards for society if a new
               | wealth gap is created when oil becomes too expensive to
               | continue running cheap ICE cars and only moderately
               | wealthy people can afford cars priced exclusively at
               | "new" values without a 2nd hand market.
        
               | antisthenes wrote:
               | > It would be a big step backwards for society if a new
               | wealth gap is created when oil becomes too expensive to
               | continue running cheap ICE cars and only moderately
               | wealthy people can afford cars priced exclusively at
               | "new" values without a 2nd hand market.
               | 
               | That's coming whether you want to or not.
               | 
               | Once we start pricing in the externalities of climate
               | change into road vehicles (which is beginning to happen,
               | slowly), cars will become increasingly unaffordable to
               | those in the bottom quartiles of income.
        
               | speedgoose wrote:
               | The old EVs used market is dynamic in Norway.
        
               | digisign wrote:
               | They are replaceable, are they not?
        
             | franga2000 wrote:
             | I regularly drive a variety of electric cars (renault,
             | smart, bmw, ford, VW) and besides the Smart For* series,
             | which is cost-down so much that it doesn't even have a
             | touchscreen, all of the cars have at least one feature
             | available exclusively through the touchscreen. One of the
             | most infuriating is Reanult's ZOE, which has really good
             | physical controls for absolutely everything, except volume.
             | That's the one not-driving-related thing I need to be able
             | to adjust while moving! Even the 2008 Scenic dinosaur-
             | burner that I stupidly bought during the pandemic has
             | better controls than that...
        
               | pnw wrote:
               | The Tesla Model S has a physical volume control on the
               | steering wheel. I'm not sure about the other Tesla
               | models.
        
               | speedgoose wrote:
               | The Model 3 and the Model Y has one two. I would expect
               | the Model X to have one as well. I'm not sure about the
               | old roadster but the lotus interior was not high tech.
        
               | olyjohn wrote:
               | The Lotus interior was one of the most glorious interiors
               | of all time. Simple, light and somehow it was so
               | ergonomic, you can road trip in it and not get sore and
               | tired. A true driver-centric design.
        
             | sfink wrote:
             | Musk created a battery tech company and used it to power
             | giant cellphones on wheels.
             | 
             | I don't want to drive--or negotiate with AI to drive--a
             | giant cellphone on wheels.
        
             | yakshaving_jgt wrote:
             | > If you buy an electric car from a car company, you get
             | physical controls...
             | 
             | Not sure I agree with that. Even Porsche are doing touch
             | screens, unfortunately.
        
           | spaniard89277 wrote:
           | Some korean brand was moving to physical buttons again, but I
           | can't find which.
        
             | kube-system wrote:
             | Hyundai/Kia have had some horrible interfaces lately.
             | 
             | https://youtu.be/EREg2XtohTg?t=7m
        
               | tomtheelder wrote:
               | My 2022 Kona EV has an amazing, mostly physical button
               | based interface fwiw.
        
             | sosull wrote:
             | I think Honda have returned to at least partial physical
             | controls for heating, air, and music for the Honda e. But
             | it still has a lot of screen.
        
               | thfuran wrote:
               | Backup cameras are legally mandated on new us vehicles.
               | The screens are not going anywhere so they're going to
               | get used for other stuff too.
        
               | nkrisc wrote:
               | I don't mind a small screen that isn't involved in common
               | cabin features.
               | 
               | I have a 2018 Mazda3 and I like the backup camera. But I
               | can control the climate control and temperature with
               | physical buttons. The seat warmers have buttons. I can
               | control the volume with a knob or on the steering wheel.
               | 
               | The radio, unfortunately, is software. Seems like that
               | much is unavoidable. But the small screen that is there
               | is secondary to everything else I want to control while
               | driving and I don't ever need to use while driving. I'm
               | typically using Apple CarPlay (or previously Android
               | Auto) so if I do need to do something, I can use voice
               | controls and at least keep my eyes on the road.
               | 
               | I don't mind small screens, as you said, they're not
               | going away. What I don't want is a giant screen that
               | controls everything.
        
               | ThunderSizzle wrote:
               | My backup camera screen is embedded in my reear view
               | mirror. You wouldn't know when it's not on. Sure, it's
               | small, but sufficient, considering it's not a replacement
               | for mirrors and area awareness.
        
             | zwirbl wrote:
             | I guess it was Mazda, so Japanese instead of Korean
             | https://www.motorauthority.com/news/1121372_why-mazda-is-
             | pur...
             | 
             | Though I don't know if they followed through
        
               | frxx wrote:
               | As far as I know they're sticking to it.
        
               | neogodless wrote:
               | https://www.autoguide.com/manufacturer/mazda/2022-mazda-
               | cx-5...
               | 
               | > Like most modern Mazdas, the CX-5 uses an ultra-wide,
               | non-touchscreen infotainment system.
               | 
               | Buttons and knobs for HVAC
               | 
               | https://www.autoguide.com/blog/wp-
               | content/uploads/2022/02/20...
        
               | meristem wrote:
               | Between 2019 and 2022 Mazda improved the truly atrocious
               | latency linked to screen operations. All operations are
               | physical, but you still need menus to find what you want.
               | The latency was quite impressive. The 2022 has less
               | latency and seemingly different menu trees to go with the
               | ultrawide ( but narrow height) screen.
               | 
               | HVAC is screen-independent. So is volume, thankfully.
        
           | baobob wrote:
           | Luckily the tide seems to be turning:
           | https://www.nytimes.com/2022/05/23/opinion/touch-screens-
           | car...
        
             | tablespoon wrote:
             | > Luckily the tide seems to be turning:
             | https://www.nytimes.com/2022/05/23/opinion/touch-screens-
             | car...
             | 
             | We can hope, but there's reason to be pessimistic:
             | 
             | > With traffic fatalities spiking over the past few years
             | and with no real plan for how to make screens less
             | distracting, we seem to have entered into the type of
             | brutal acquiescence that's common in the tech era; car
             | manufacturers will keep putting bigger and more complicated
             | screens in cars without much thought to safety or even
             | functionality, and we, the consumers, will continue to buy
             | them.
             | 
             | > ...
             | 
             | > The incentives of carmakers are pretty clear: Touch
             | screens are cheaper than designing and installing a
             | mechanical panel. And given that most cars today are
             | reliable, come with lengthy warranties and an array of
             | mostly uniform features, a big screen becomes a way for a
             | car brand to distinguish itself from its competitors,
             | especially on the showroom floor before potential buyers
             | have a chance to really immerse themselves in just how
             | annoying the screen will be.
             | 
             | One of the weaknesses of the market is that it doesn't
             | necessarily give consumers what would work best for them,
             | it just lets them pick from what they're given. Barring
             | regulatory action, I don't see device-makers moving away
             | touchscreen maximization.
        
               | _jal wrote:
               | > we, the consumers, will continue to buy them.
               | 
               | Who's this "we"?
               | 
               | I'm in the pre-buy stage, it looks like my record of non-
               | car-ownership will end at 23 years. (My last car was
               | stolen from a SOMA lot in 1999.)
               | 
               | It does look like I'm buying used and IC, because I will
               | not have a touch screen. I've driven basically every
               | model of car you can rent, and some of them are less
               | offensive than others, but they're all ass. Backup assist
               | is vaguely nice, but I learned to parallel park before
               | they existed, so I don't really care. And everything else
               | about them is actively worse.
               | 
               | The UI is such a weird thing to cheap out on. As far as
               | I'm concerned, keep your butt warmers and solenoid-driven
               | seat adjustment, I want physical knobs I don't have to
               | look at to use.
        
               | nkrisc wrote:
               | > As far as I'm concerned, keep your butt warmers and
               | solenoid-driven seat adjustment
               | 
               | My car has these things, controlled by physical buttons
               | and knobs. They're nice features and they don't require a
               | touchscreen to use.
        
               | ClumsyPilot wrote:
               | ' I'm buying used and IC, because I will not have a touch
               | screen'
               | 
               | That's not a solution - you have to look at market of
               | brand new cars, as whateber is avaliable now will replace
               | all the used cars.
        
               | _jal wrote:
               | Of course it is a solution. I end up with a car that
               | doesn't have a touch screen.
        
               | tablespoon wrote:
               | >> That's not a solution - you have to look at market of
               | brand new cars, as whateber is avaliable now will replace
               | all the used cars.
               | 
               | > Of course it is a solution. I end up with a car that
               | doesn't have a touch screen.
               | 
               | The point is that solution is only a band-aid. Cars wear
               | out. New cars turn into used cars, which turn into
               | "classic cars", which then turn into museum pieces.
               | Especially with the later two steps, supply drops and
               | maintenance becomes harder.
        
               | _jal wrote:
               | And my point is, humans wear out. They stop driving cars
               | and eventually die.
               | 
               | There is a reasonable chance I won't buy another vehicle,
               | so I don't care what the rest of the market does.
        
               | tablespoon wrote:
               | > There is a reasonable chance I won't buy another
               | vehicle, so I don't care what the rest of the market
               | does.
               | 
               | Good for you, but why do you feel you need to weigh in on
               | the new car market when you have no intention of ever
               | participating?
        
               | _jal wrote:
               | Why do you feel the need to play conversation-cop?
        
               | tablespoon wrote:
               | > Why do you feel the need to play conversation-cop?
               | 
               | Because we're discussing a complaint about modern cars,
               | and "always buy used ones that predate the change, and
               | plan to die before those become unavailable" doesn't
               | really address the complaint. It's a rather idiosyncratic
               | and radical way of avoiding it, and bends the
               | conversation to discussing that personal idiosyncrasy.
        
               | _jal wrote:
               | I suppose you now know better than to waste your time
               | talking to me in the future, then.
        
             | musesum wrote:
             | This! Was fiddling with a Tesla touch screen to do
             | something basic. During those few seconds, autopilot
             | decided to steer me off the road - with no shoulder - at 80
             | MPH (it was during a sunset). Fortunately, I caught it in
             | time.
             | 
             | After the panic subsided, I decided to learn the voice
             | commands. It seems that each device, now, has its own
             | language, which we have to learn in order to function. A
             | modern tower of Babel.
        
               | digitallyfree wrote:
               | Speaking of Teslas, the SpaceX spacecraft also use touch
               | screens heavily in the cockpit (maybe it's just something
               | the company prefers) and only have a very small button
               | panel. This is in comparison to the large array of
               | controls normally seen on most aircraft and spacecraft.
               | Obviously they state that the technology is well tested
               | and that the astronauts train a lot with them, but in my
               | mind you simply won't have the muscle memory and response
               | you can get with a tactile interface.
        
               | frosted-flakes wrote:
               | Astronauts are passengers though. There is very little
               | they can do to control their spacecraft during launch, as
               | the flight path is complex and cannot really be flown
               | manually. Rockets have always been this way, it's just
               | that before they had no choice but to put everything on
               | toggle switches.
        
           | foobarian wrote:
           | Nit: oil formed way before dinosaurs from simple marine
           | organisms.
        
             | nkrisc wrote:
             | You mean "dino juice" isn't the scientific term?
        
             | typon wrote:
             | How come we find it underground then?
        
               | t-3 wrote:
               | Geography and sea levels have changed over the course of
               | Earth's history. Perhaps you've heard of things like
               | Pangaea, or found fossils while digging in the dirt as a
               | child? Many areas now inhabited were below oceans at
               | points in the past billions of years.
        
               | hnbad wrote:
               | Is this a sincere question? If so: "underground" was
               | "above ground" (or sea floor in this case) at the time.
               | Additional layers formed and became the new "ground".
               | Tectonic shifts moved places up or down (or on top of
               | eachother), canals were formed or drained, water
               | evaporated or froze, and so on.
               | 
               | What I think is a lot more weird is that archaeology
               | works: i.e. you can dig in old European cities and find
               | the remains of older cities underneath. The short answer
               | is that stuff like dust, decaying plant matter, erosion
               | from nearby mountains and debris from the buildings
               | themselves can effectively create this new layer on top,
               | but it still feels counter-intuitive because we're not
               | used to thinking in these timeframes:
               | https://www.straightdope.com/21341986/how-come-
               | archaeologica...
        
           | akeck wrote:
           | I believe Mazda has a policy of no touchscreens in their
           | vehicles.
        
             | malfist wrote:
             | They have touch screens, but it's minimal, pretty much only
             | usable in the GPS view.
             | 
             | They do have a rotary dial and push button that controls
             | the display, so no touching it. Makes it a lot simpler when
             | your UI designers are restricted to left/right movement and
             | button push. Can't hide things all over the place and under
             | deeply nested menus.
        
               | windowsrookie wrote:
               | The new Mazdas have no touchscreen and in my opinion it's
               | worse.
               | 
               | Apple CarPlay and Android Auto are designed to be
               | touched. Navigating either without a touchscreen is a
               | horrible experience and requires significantly more steps
               | than just touching the item you want on the screen.
        
               | izacus wrote:
               | I found no serious issues using Android Auto with my
               | Mazda, what kind of things are you doing during your
               | drive that are so impossible to do with the rotary
               | controller?
               | 
               | The only thing I can remember might be the address entry,
               | but that can easily be done with the keyboard on the
               | phone itself (click "phone" icon in the on-screen Auto
               | keyboard to handoff).
        
               | tanjtanjtanj wrote:
               | The 3 2021 Mazda models I test drove had no touch screens
               | at all, I believe they included an option between the two
               | for a couple years but have now phased out the touch
               | screen.
        
             | nkrisc wrote:
             | Funny you say that, because a 2018 Mazda3 is what I
             | currently drive. It has a screen, a small one, and every
             | common cabin control is still a physical button. The only
             | exception is the radio, which is software, but can be
             | controlled with a knob. But I just leave the radio on the
             | same station always so it's not a problem for me.
        
           | jws wrote:
           | For a Tesla at least, you can use voice commands for the
           | common functions and keep both hands on the wheel.
           | 
           | That said, people I know have a strange resistance to using
           | voice commands with their cars and phones.
        
             | frosted-flakes wrote:
             | Also, what if you have the windows open or the roof down?
             | Or what if you're using your radio the way it was intended
             | to be used?
        
             | aidenn0 wrote:
             | Two reasons to resist using voice commands
             | 
             | 1. Do not want to talk in the loud-clear voice needed for
             | them to work (e.g. someone else in car is on their phone,
             | kids are sleeping).
             | 
             | 2. Completely soured on the experience due to things like
             | this[1]
             | 
             | 1: https://www.youtube.com/watch?v=NMS2VnDveP8
        
             | malfist wrote:
             | Because voice commands have insane latency, require you to
             | memorize a certain syntax, and hope the computer processing
             | your audio understands you.
             | 
             | Like if I want to tell my alexa to turn the temperature up
             | on the thermastat I have to remember this exact phrase:
             | Alexa, tell the ecobee to turn the temperature [up, down],
             | [ecobee name]. Anything else and alexa tells me "ecobee
             | doesn't support that". And alexa/siri/google are all top of
             | the line, offline processing inside a car's CPU is
             | measurably worse, and syntax is even more esoteric.
             | 
             | Ever try to use voice commands to tell your car to give you
             | GPS directions to the nearest walmart? Basically impossible
             | unless you have the street address memorized, and even then
             | it's a 10 minute ordeal with a lot of stops and starts
             | because the processor wasn't listening as soon as you
             | started speaking to it so it only caught the end of an
             | address, or it misheard a number or street name, etc.
             | 
             | Voice control is far from being an acceptable alternative
             | to physical dials and switches.
        
           | olyjohn wrote:
           | In the US, all cars will have screens now of one sort or
           | another. Laws were passed requiring the installation of
           | backup cameras in all cars. So, you will never see a new car
           | that doesn't come with a screen of some sort. And if it's
           | going to be required to have a screen, they're not going to
           | make it a single use only for backup cameras.
        
             | Tiktaalik wrote:
             | I don't necessarily disagree with you in general, I do
             | think we're going to continue to see touch screens
             | dominate, but I thought I'd point out a significant outlier
             | to anyone who like the OP doesn't like touch screens: The
             | Mazda 3.
             | 
             | On the latest Mazda 3 (2019+) it does seemingly only use
             | the screen for info and back up camera. There's a big wheel
             | in between the seats to move about the menus. I test drove
             | one recently and it is very nice and intuitive.
        
         | LocalH wrote:
         | This is where I think regulation works, to a degree. Most
         | states in the US already ban using handheld devices in a non-
         | hands free capacity (which excludes almost every usage except
         | for navigation and voice-activated messaging and calling), and
         | this should also apply to auto manufacturers with regards to
         | touchscreens in cars. The liability would rest with the
         | manufacturers, since they are the ones installing the touch
         | screens and requiring drivers use them.
        
         | wgx wrote:
         | Totally agree. Despite the move to touchscreens in cars over
         | the years - they're acually terrible for usability and safety.
         | The lack of tactile feedback and the fact that buttons can move
         | position and appearance from app-to-app means that they require
         | much more cognitive load than physical buttons.
         | 
         | Putting a trimmed-down Android tablet into a car is cheaper for
         | manufacturers, but it's bad for usability.
         | 
         | There's been some research done that finds touchscreens are
         | more distracting than drink or drug driving:
         | 
         | https://www.ala.co.uk/connect/in-car-touchscreens-more-dange...
        
         | gompertz wrote:
         | Cadillac driver here (2021 model). I believe it's one of the
         | very few new vehicles that have a physical button for every
         | feature. Granted there is a lot of buttons, it's very nice you
         | don't even have to use the touchscreen ever if you don't want.
         | I theorize this could be due to the age demographic of majority
         | of their buyers, that they have retained all physical buttons.
        
           | corrral wrote:
           | IMO the UI preferences of people (yeah, often older people)
           | who are bad with technology are often the best for _most
           | folks_ --the rest of us have just learned to work through the
           | pain of other interfaces, rather than demanding better. Most
           | of the stuff they don't like slows down or confuses me, too,
           | it's just not a show-stopper because I know how to get past
           | it.
        
         | StillBored wrote:
         | Its not just touch screens vs physical controls. Far to many of
         | the recent cars with buttons are designed by people who
         | apparently never drove the automobile in question. For example,
         | AC fan controls were in the past simple sliders, or knobs, you
         | could crank it to max when one enters a hot car, then put it at
         | the 25% (or whatever speed) without taking your eyes off the
         | road, in a matter of a fraction of a second placing, what was
         | usually a unique control, in a particular position.
         | 
         | These days the digitization of everything means that modern
         | cars with physical controls usually have up/down buttons to
         | change the fan speed or temp. So like the Ford Flex I rented
         | recently, you can't tell from touching the physical control
         | whether the fan is at max speed, so the sequence is, look on
         | the console for the right button (because there are were a half
         | dozen or so identical buttons next to each other), hold it
         | down, while listening to the fan speed until it sounds like its
         | stopped getting faster. Then when you want to slow down, one
         | has to look/feel for the button, hold it for a second or two
         | until it seems to be roughly at the right speed, try not to
         | over/unershoot because its laggy/etc.
         | 
         | Some of this is the result of climate controls designed to hold
         | a given temp rather than setting the fan speed directly, where
         | the assumption is the fan will run at max until it reaches it
         | set point. But that is annoying in a whole other set of cases,
         | including the one where the car isn't doing a good job of
         | circulating the air causing a hotspot on the sunny side/etc. On
         | my wife's car I find myself pushing the climate controls to max
         | cool when I get in because its trying to run in "silent" mode,
         | or waiting for the AC to come up to full pressure and I want it
         | to cool down faster, then I have to look at the controls to
         | reset it back to something reasonable when it finally starts to
         | reach a comfortable temp.
        
         | zippergz wrote:
         | I don't consider more frequent updates to be a good thing,
         | either. Yes, of course, I want things to be fixed if they're
         | broken. But when automakers take the route of smartphone apps,
         | where they're updating once a month or more, changing UI,
         | moving things around, adding unnecessary features, it's really
         | not what I want in a car. I don't want touch screen control at
         | all, but if I must have it, I REALLY want the UI to stay the
         | same and the controls to stay in the same place. I don't want
         | some random over the air update to be able to break what little
         | muscle memory I might have built up to use the touch screen
         | interface effectively.
        
         | causi wrote:
         | It seems that Star Trek was incredibly prescient when they
         | depicted literally every interface as a touchscreen.
        
           | QuercusMax wrote:
           | And the reason of course, was because it was super cheap and
           | easy to modify.
           | 
           | In the 32nd century, tho, they use programmable matter
           | because people like tactile feedback, it turns out.
        
           | Syonyk wrote:
           | It's more the case that Star Trek's lack of budget has driven
           | the modern world in that direction, because that was clearly
           | "the future."
           | 
           | Apparently they _wanted_ the Apollo style space-age
           | interfaces with all the knobs and switches. Just, they didn
           | 't have the budget, and paint was cheaper.
           | 
           | https://arstechnica.com/gadgets/2016/09/how-star-trek-
           | artist...
           | 
           | > _According to Michael Okuda, original Star Trek art
           | director Matt Jefferies had practically no budget. "He had to
           | invent an inexpensive, but believable solution," he told Ars.
           | "The spacecraft of the day, such as the Gemini capsules, were
           | jammed full of toggle switches and gauges. If he had had the
           | money to buy those things, the Enterprise would have looked a
           | lot like that."_
           | 
           | > _What could be simpler to make than a flat surface with no
           | knobs, buttons, switches, or other details? Okuda designed a
           | user interface dominated large type and sweeping, curved
           | rectangles. The style was first employed in Star Trek IV: The
           | Voyage Home for the Enterprise-A, and came to be referred to
           | as "okudagrams." The graphics could be created on transparent
           | colored sheets very cheaply, though as ST:TNG progressed,
           | control panels increasingly used video panels or added post-
           | production animations._
        
           | Izkata wrote:
           | Well, TNG-era and afterwards at least. The original series
           | was all knobs and buttons.
           | 
           | (Aside, in the novels they came up with a reason for this:
           | During the Earth-Romulan war they had to go partially low-
           | tech to avoid the Romulan telecapture technology, a
           | technology they'd just developed to remotely hack into and
           | control enemy starships. Apparently the design kept for ~100
           | years up through TOS when they finally learned more about the
           | Romulans.)
        
         | waynesonfire wrote:
         | It's a cost cutting strategy and it sucks. A screen and
         | software is cheap at scale.
        
         | PartiallyTyped wrote:
         | I have grown to heavily dislike the whole smartify everything.
         | 
         | Haptic feedback is a core part of how humans process the world,
         | and to remove it in favor of more frequent updates seems like a
         | naive decision at best.
         | 
         | Flatness in phones works because we can use our full attention
         | - which is also why car accidents happen when people use it
         | while driving.
        
           | AlexAndScripts wrote:
           | 4th (last) gen fighter jets have "MFDs", or multi function
           | displays. They're similar to ATMs, there is a set of buttons
           | (usually 20) around the display that are assigned to
           | different things based on context. They display stuff like:
           | Radar contacts A map Received radar signals (e.g. From an
           | enemy aircraft) A infrared image from a targeting pod
           | Armament status Etc
           | 
           | 4.5th and 5th gen aircraft are touchscreen though, with full
           | tiling window managers. They're still highly classified, so
           | we're unlikely to get any more info on them until the 6th gen
           | in the 2030s.
        
           | Mordisquitos wrote:
           | > Flatness in phones works because we can use our full
           | attention
           | 
           | I very much agree with you, and would like to add that
           | flatness in phones is a feature because today phones are
           | pocket computers, and computers should be able to provide any
           | arbitrary UI to function as such. Cars on the other hand _are
           | not_ a computer nor are they intended to function as one.
           | 
           | The fact that modern cars expose part of their on-board
           | computer to the driver is no excuse to treat any capability
           | that may be handled by said computer as something exclusively
           | accessible via a touchscreen UI, especially when its
           | something that is expected to be interacted with while
           | driving (audio playback control, climate control, windscreen
           | wipers, etc.). A touchscreen is fine for features that should
           | not be done while driving and did not exist or were not
           | easily accessible prior to the ubiquity of touchscreens in
           | cars. For all intents and purposes those are computer
           | features. However, subjecting anything that was previously
           | available via mechanical interaction to it is an unacceptable
           | regression.
        
             | DonHopkins wrote:
             | I've heard Teslas described as "iPads with Wheels".
        
               | meristem wrote:
               | And an iPhone as a computer that can also make calls.
        
               | wrycoder wrote:
               | Who makes calls anymore?
        
       | amelius wrote:
       | All the laser printers I have used have a low-tech user
       | interface, with an LCD screen and a bunch of buttons. The problem
       | is that the buttons that the user can press (the "active"
       | buttons) are dependent on context. Imho it would be much better
       | if laser printers had a smartphone-style interface (touchscreen).
       | 
       | Same for office phones (which have a plethora of buttons e.g. for
       | conference calls that are not useful in many contexts).
        
         | nicbou wrote:
         | I used a few office printers with touch screens, and they were
         | much better.
        
         | infinityio wrote:
         | Maybe that's the distinction - if you are making a product that
         | needs to do exactly one thing (or category of things), it
         | should not have a touchscreen, it should have a button and a
         | dial (eg toaster, oven, hob, clock). If you cannot map all
         | common uses of the product to a single button press and instead
         | rely on context, a touchscreen might be the better option
        
       | tiffanyh wrote:
       | I use to have a 2006 Saab. I LOVED how it had mechanical buttons
       | for everything on the dash.
       | 
       | http://images.gtcarlot.com/pictures/48277419.jpg
       | 
       | It's no surprise given that Saab has a history in aerospace.
       | 
       | I totally get why car manufacturers are moving to essentially a
       | big iPad as a replacement for the overall dash (it's like when
       | the iPhone came out and people loved their Blackberry keyboards),
       | but from a function vs form perspective - buttons are way easier.
        
         | michaelrpeskin wrote:
         | I still daily drive a Classic 900 (1987) and not only is
         | everything a real button or knob, but it's all controlled by
         | vacuum, not electronics. It's fun to hear the hisses when you
         | change the vent settings.
        
           | tiffanyh wrote:
           | Re: vent
           | 
           | I still think the HVAC vent knob on my Saab was the most
           | innovate knob I've ever seen and nothing compares today.
           | 
           | It allowed you to redirect the air in a fluid full 360 degree
           | (semi-circular) position seamlessly. All other cars it's 2
           | separate horizontal and vertical controls.
        
             | michaelrpeskin wrote:
             | Yes, it goes from "0" at the bottom to defrost at the top
             | and every step in between makes perfect sense. Just twist
             | the knob and it works. No thinking.
        
       | motohagiography wrote:
       | The comment about the marketing person saying users would feel
       | like the lower-tech UX was archaic was interesting because of the
       | insight it implied.
       | 
       | The value a product expresses really is the product. The user has
       | to _feel_ something about it. A medical device in a hospital
       | setting used by nurses on patients needs to express professional
       | sophistication to the patient and reliability to the RN. The
       | simple LCD display makes sense for expressing something purpose-
       | built, e.g. for a doctor doing a test, but for the RN, who does
       | most of the care and patient interaction, things like rapport,
       | trust, and familiarity go a lot further, hence asking for a touch
       | screen.
       | 
       | Once as a PM on a security product, I entered into the UX
       | development with the perspective of producing a consumer product
       | that just told you the thing you needed to know, believing that
       | the value we were providing was from our ML analytics back end we
       | had invested so much in. What came back from enterprise sales
       | was, "we want more widgets on the screen, can you just make it
       | look like it's doing something?" My reaction was, "find smarter
       | customers," which of course was the the most uniquely and
       | profoundly wrong response in almost every way at once. After
       | going out on some sales calls, what customers wanted was our
       | data. They didn't care about our huge ML pipeline with a calm and
       | decisive consumer oriented UX, because in their environment,
       | having smooth products was not what made them express power to
       | their own stakeholders - they expressed their own value by
       | showing whizzing screens of data. What they really wanted in
       | hindsight was a private telemetry and surveillance API for fleet
       | devices, like a more featureful MDM, but scriptable so they could
       | demonstrate _their own_ value - and not an ML model that did that
       | for them. A low tech command line or API was the real product
       | they wanted. Customers who did like it were enterprise managers
       | who wanted to show they were hip to silicon valley driven tech
       | change.
       | 
       | I'd wonder if we could make a radial web chart of the values a
       | customer really has and the result would indicate the design
       | language elements the UX of a product should have. You'd have to
       | figure out what things like "powerful" mean to your customers,
       | and what would equip them to _become_ that through using your
       | product. Other sub values are things like authoritative, safe,
       | precision, virtuotic, calm, belonging, competent, inventive,
       | hidden depth, compliant and aligned, elevated, the exception,
       | etc. Based on these, I 'd design a product UX around a stack
       | ranked set of values like these.
       | 
       | Makes me think there is a future in new kinds of input devices
       | though.
        
       | lucidguppy wrote:
       | Humane Interface by J. Raskin had some interesting points about
       | how to make low tech interfaces.
       | 
       | You need essentially eliminate "modes" - like the clock/set
       | time/radio mode buttons on your alarm clock. I'm not saying he's
       | right - but he's worth reading.
        
         | ratww wrote:
         | That's a great point about "modes".
         | 
         | Even 40 years people already joked about the alarm clock you
         | mentioned: everyone knew how to use VCRs, but the damn clock
         | was never adjusted. Since it was neither intuitive, nor
         | something a user would memorize how to do, most VCRs just sat
         | there saying 12:00 or 00:00 forever. For the alarm clock, of
         | course, we had to learn since it was its main function.
         | 
         | I see this in music equipment a lot, too. To program something
         | with modes you need significantly more time than something with
         | just knobs. And the performance possibilities are also much
         | limited as soon as you bring in menu-diving.
        
           | couchand wrote:
           | That's a great point about looking to music equipment for UX
           | ideas. If you want to see what happens when a design team
           | puts serious effort into building a satisfying and effective
           | interface, look at electronic music devices.
        
             | bombcar wrote:
             | Those mixer boards you see are horribly complicated, but
             | with the thousands of knobs and buttons most anyone can
             | figure out how to mute a microphone in a few minutes or
             | less.
             | 
             | The touchscreen versions can be _more_ complicated - but
             | since they also have the ability to change the knobs to
             | presets they may be more useful to actual sound engineers.
        
               | ratww wrote:
               | Good points. Some mechanical version can also change the
               | buttons, faders and knobs positions to presets when they
               | have automation circuits, this has been a thing since the
               | late 70s. So you get the best of both worlds.
               | 
               | One important aspect is that with tactile controls one
               | barely needs presets, though, except for recall. Mixing
               | done from scratch is quite fast, even when compared to
               | presets, so I would argue that there is a significant
               | tradeoff when going digital.
        
         | jccooper wrote:
         | While great in the hands of a competent designer, the "low-
         | tech" interface gets a bad rap because it easily becomes a maze
         | of inscrutable modes and dual- or triple-use buttons in the
         | hands of a careless designer.
        
       | h3mb3 wrote:
       | Reminds me of modern stoves. All of them have touch controls
       | which means every time a friend of mine is presenting me their
       | new kitchen, I have no idea how to use the stove. They always say
       | "No, no, it's really easy to get used to" but it's still
       | frustrating because the touch controls never bring any new
       | features to the table. They are just knobs abstracted into
       | separated buttons and sliders, of which the latter you are not
       | quite sure if you should drag them or just point to the wanted
       | value. With a physical knob, the intuition of the laws of physics
       | tells you how the knob can be turned.
       | 
       | They are easier to clean for sure but I can't believe the current
       | "click this, slide that" UX is the best the manufacturers could
       | come up with.
        
         | duxup wrote:
         | I'm remodeling my kitchen, all my appliances (except the
         | microwave) has nice big knobs on them, big display on the oven
         | to show the results.
         | 
         | I LOATH my current oven / cook top that has up and down push
         | button arrows and a tiny screen that is pointed at my waist ...
        
         | christophilus wrote:
         | Having had one of these, I just want to say: "Never again."
         | Mine would turn itself on when you washed it and turn itself
         | off when something splattered (like 50% of the time when I
         | boiled water).
         | 
         | It made me wonder if anyone actually tested the damn design
         | before approval for mass production.
        
           | alxlaz wrote:
           | These ideas aren't born in the actual product design teams,
           | where "don't put touch control near things that get hot" or
           | "no unprotected touch controls on surfaces where spilling can
           | occur" are not concepts that need to be explained. The way
           | this usually happens is that product management hands down
           | the requirement from down top, either on their own or after
           | contracting some expensive industrial design agency (i.e. a
           | mixed team of engineering and art majors who never had to
           | sell, service and _especially_ provide tech support for, any
           | of the products whose outside they designed) to help
           | "refresh" their product line.
           | 
           | Then, when in a shocking twist of events it's absolutely
           | miserable, the tests are slightly mangled to highlight the
           | usability gains ("easier to wipe", "looks modern and
           | integrates well in a modern kitchen") and ensure no one's
           | yearly bonus is endangered.
           | 
           | Surprisingly, it works out really well _despite_ competition
           | because everyone 's doing it pretty similarly.
           | 
           | If your next question is "but why on Earth is it done like
           | that!?", well, there are many reasons for that. But the tl;dr
           | is that making kitchen appliances with universal, "boring"
           | features, which last for 20 years, would spell disaster for a
           | lot of companies in a lot of industries, from home appliances
           | to furniture, and for smaller, specialized suppliers in these
           | fields. The market has fine-tuned itself for frequently
           | replaceable junk that's just good enough to that someone can
           | plausibly say "well ackshually" when I refer to it as junk.
           | Anything better would inherently result in much longer growth
           | cycles, which Western management and stakeholders are not
           | capable of handling anymore, and would disrupt "fashionable"
           | trends, which would further prolong growth cycles in both
           | home appliances _and_ connected industries (furniture, home
           | decor, cooking vessels believe it or not, and so on). It
           | would also make it difficult to outsource mass production to
           | cheap factories with poor quality control processes, thus
           | driving prices up even more than the better materials and
           | design would warrant, but that 's more of a second-order
           | effect than a cause by now.
           | 
           | Sauce: I used to work on consumer products years ago -- not
           | kitchen appliances specifically but I know people who did
           | those, too. Attending meetings was a lesson in cognitive
           | dissonance and doublespeak and it's one of the least
           | rewarding tech jobs you can imagine.
        
             | synu wrote:
             | I get that it's better for the producers if everyone agrees
             | to make throwaway appliances that need to be replaced every
             | couple years, but how do they prevent someone from entering
             | the market and selling high quality equipment that lasts?
             | They would have fewer repeat sales, but more of the market
             | share presumably.
        
               | alxlaz wrote:
               | It's a combination of factors but the gist of it is that
               | they're not preventing anyone from doing it -- nobody
               | wants to do it because they can't justify it.
               | 
               | Designing and selling long-lived consumer products is a
               | tremendous effort in terms of regulatory activity and
               | logistics. And if you're just entering the market, you're
               | entering a market where established players have been
               | sitting on standardizing committees, lobbying regulatory
               | bodies, and have had special deals with manufacturers,
               | transporters, TV channels and shopping malls since Jimmy
               | Carter was in the White House, and have been able to
               | leverage them when dealing with online shops since the
               | days of the dotcom boom.
               | 
               | Furthermore, getting that "more of the market share"
               | requires actual first sales to happen in the first place.
               | Selling fewer, better, and inherently more expensive
               | products by claiming that yours are really good and last
               | a long time is not very straightforward at all: it's not
               | like everyone else is openly advertising that they're
               | selling cheap junk that's worse than their 1980s versions
               | in every way except maybe power consumption (because we
               | can make better power supplies now). If you're selling
               | kitchen stoves that last for twenty years, it's gonna be
               | at least seven or eight years before anyone really
               | believes you.
               | 
               | So all this requires tremendous initial investment in a
               | pretty hostile environment. Consumer markets are already
               | perceived as low-yield and under tremendous price
               | pressure. But, worse, some segments -- household
               | appliances in particular -- also suffer from a
               | "marketshare = dead market" problem: if you sold someone
               | a washing machine that lasts fifteen years, you're not
               | going to sell them another one for fifteen years. So if
               | you're selling things that last for fifteen years, you
               | gotta convince the folks whose money you're depending on
               | that you can keep selling things at a reasonable pace for
               | fifteen years from now, and you won't really know if
               | you've succeeded at your basic value proposition ("we
               | make better things that last longer") for at least seven
               | or eight years into it.
               | 
               | That's not just pretty risky, it's on a timeframe that's
               | about an order of magnitude higher than
               | companies/investment funds/people willing to throw that
               | kind of money into things that run on electricity are
               | able to work with.
               | 
               | That's not to say no one has been entering these markets.
               | They have, but they've usually done it through other
               | value propositions -- stuff that's even cheaper, stuff
               | that's ethically sourced and so on. New premium brands do
               | pop up but they either target prosumer/super premium
               | markets (slang for "super rich people who want to brag or
               | impress"), where the rules are slightly different, or go
               | straight for the professional market first, where the
               | rules of the game are very much different, and use
               | whatever reputation they can make there to start selling
               | home appliances too.
        
           | tobr wrote:
           | Often they're also too damn close to the heating elements, so
           | you risk burning your fingers when you operate them.
        
             | zikzak wrote:
             | And this heat degrades the component. And it is almost
             | never worth replacing a control board over buying new.
             | There is, of course, no hidden agenda.
        
           | sshlocalhost98 wrote:
           | Haha that's true! I am an electrical engineering student, if
           | I have to guess it may be due to random electric charges,
           | probably grounding was not done properly.
        
             | jraph wrote:
             | I know nothing about electricity but water always seems to
             | confuse those hotplates... or laptop's touchpads FWIW. (how
             | do I know??)
        
           | LaputanMachine wrote:
           | I think this is a safety function. You may not be able to
           | turn off the stove yourself if something boils over, and the
           | buttons get covered in hot liquid.
        
             | paganel wrote:
             | I used to always have some kitchen rags around for exactly
             | that type of situation, in fact I still have one that I've
             | purchased from Ikea. I just wrap my hand/fingers with said
             | rag and manipulate that button accordingly (or get a hot
             | dish from the stove itself etc).
        
             | cbm-vic-20 wrote:
             | Sounds like these stoves could use an "oh shit" / "Big Red
             | Button" that's easily accessible when this happens.
        
               | corobo wrote:
               | Is there not the switch on the mains where you are? In
               | the UK we have a quick-off* toggle switch for electric
               | ovens. Usually near the oven but could be elsewhere in a
               | bigger kitchen
               | 
               | That'd be my go-to panic resolve anyway
               | 
               | * For folks unfamiliar by this I mean it takes almost
               | zero effort to turn the switch off, but takes a little
               | bit of force to switch back on
        
               | Macha wrote:
               | I have a isolation switches near my oven (and also for my
               | fridge, and a combined one for my washing machine and
               | dryer) here in Ireland, which I believe are required on
               | new or newly renovated properties by planning laws, but
               | there's nothing asymmetric about the force required, it's
               | just a relatively stiff switch whether turning on or off.
        
               | corobo wrote:
               | It's possible that the resistance part isn't even a thing
               | 
               | If I'm honest I only noticed it because the last one I
               | came across seemed to be wired upside down (easy on,
               | resistant off) and I'm almost certain the house before
               | had the same but wired the "right way"
               | 
               | Could just have been some rogue grease or something
               | either lubricating or gunking up the switch haha
        
               | ryukafalz wrote:
               | I've never seen this here in the US. Sounds like a good
               | idea!
        
             | ridgered4 wrote:
             | Seems like a poor safety feature to have it also turn on
             | when you're cleaning.
             | 
             | I've never seen one of these soft touch control designs on
             | a cooktop but I did hear they existed and at least one cat
             | had turned one on by standing on it resulting in a house
             | fire. The only dumber idea I can think of is a touch
             | screen, which I'm sure they're hard at work integrated
             | right now.
        
               | LaputanMachine wrote:
               | > Seems like a poor safety feature to have it also turn
               | on when you're cleaning.
               | 
               | Right, that's bad design.
               | 
               | The cooktop I'm familiar with always turns off and beeps
               | if something (metal pots or a liquid) covers a part of
               | the button area.
               | 
               | To turn it on, you have to press two different buttons
               | within a certain time limit, with a pot standing on the
               | appropriate cooking zone. Most cats probably won't manage
               | to do that.
               | 
               | > The only dumber idea I can think of is a touch screen
               | 
               | Oh, don't get me started. We own an oven with a touch
               | screen. It's pure idiocy. But the cooktop is actually
               | very good IMO.
        
               | tpmx wrote:
               | http://www.koreaherald.com/view.php?ud=20211230000501
               | 
               |  _Cats responsible for 107 house fires in Seoul in past 3
               | yrs_ ... _According to the Seoul Metropolitan Fire &
               | Disaster Headquarters, cats are believed to have started
               | the blaze by turning on the electric stove in the kitchen
               | with their paws. ... Electric induction cookers often
               | come with touch-sensitive buttons, which can be switched
               | on by the paw of an animal._
        
           | gonzo41 wrote:
           | In my house, my electric stove has a master isolation switch
           | for exactly this purpose.
        
           | brozaman wrote:
           | On the other hand they are extremely easy to clean. Just get
           | some cloth and ceramic stove cleaner and you're good to go.
           | 
           | The knobs are more convenient to operate, but they tend to
           | accumulate grease in the joints and other parts where you
           | cannot reach. And if you want to clean them thoroughly you
           | need to disassemble the knobs and that's annoying as hell.
           | For me being easier to clean compensates everything.
        
             | sethammons wrote:
             | Every stove knob I've ever interacted with easily pulls /
             | slides off its peg and can be hand washed if it gets too
             | dirty. Changing a lightbulb is an order of magnitude
             | harder.
        
               | matwood wrote:
               | Yeah...when cleaning I take off the knobs and soak them
               | while cleaning the rest of the top. Then finish by hand
               | washing the knobs and then putting it all back together.
               | 
               | The other thing is you can buy new knobs which can
               | update/change/refresh the look of an older cooktop.
        
               | corobo wrote:
               | I just used to bash them in the dishwasher with
               | everything else
               | 
               | Got the touch buttons now and am forever turning stuff
               | off randomly. It's like my hand meats are drawn to
               | pressing more than one button at a time
               | 
               | I guess the idea is if the water overflows it'll 'touch'
               | multiple buttons and turn the heat off but I've only ever
               | turned it off by accident so far haha
        
             | [deleted]
        
           | pawelk wrote:
           | My oven has touch controls on the front that are rendered
           | useless as soon as I open it and heat/vapor is released onto
           | the front panel. Luckily the touch interface is only for
           | secondary features like setting timers, the important ones -
           | temperature and mode selection - are physical knobs that can
           | be pushed in flush with the front.
           | 
           | From my limited experience with touch operated stoves - these
           | would be just as reliably operated by randomly throwing darts
           | at a board.
        
         | Macha wrote:
         | Also home appliances love to use icons without any seeming
         | standardisation. On one oven, the fan icon means fan assisted
         | cooking and is basically the one you want 90% of the time, and
         | then on another it means turn the fan on without applying heat.
         | Also various half open rectangles with squiggly lines which may
         | or may not have anything to do with grill modes depending on
         | your specoific oven.
        
           | bqmjjx0kac wrote:
           | As I've gotten older I've become very anti-icon. Just use
           | text!
        
             | tuxie_ wrote:
             | While I agree, I assume that the reason behind it is that
             | icons don't require translation which allows them to sell
             | the equipment worldwide without modifications to the
             | interface. Not saying it's a good reason, but I wouldn't be
             | surprised if it's just economics behind.
        
             | Aaargh20318 wrote:
             | Text means that you need different versions for different
             | international markets, which causes a lot of additional
             | SKUs and associated logistics costs.
             | 
             | And it's not just that, but words with the same meaning can
             | have vastly different lengths depending on language, which
             | may or may not fit in your original design. To name an
             | example: If you have an fan-assisted oven, you can have a
             | small round button labeled 'fan'. In Dutch, however, the
             | word is 'ventilator', which would require much more space.
        
               | KronisLV wrote:
               | > Text means that you need different versions for
               | different international markets, which causes a lot of
               | additional SKUs and associated logistics costs.
               | 
               | If only we could all decide upon a "default" language to
               | use globally, much like a lot of software out there is
               | available only in English which seems to be good enough
               | (almost all programming languages included) for most
               | cases.
               | 
               | Then again, I'm the kind of person who finds most
               | localizations in my native language to be uncomfortable
               | to use and attempts by the academia to force people to
               | use translated IT terms pointless - that will only lead
               | to more confusion.
               | 
               | Of course, not everyone knows multiple languages so maybe
               | that's not the best argument, since we should be
               | accomodating to many people if possible. And then there's
               | the fact that I might have to learn Mandarin eventually
               | if such an initiative came to pass.
        
               | bqmjjx0kac wrote:
               | Honestly, text in another language is nearly as useful to
               | me as inscrutable icons. Maybe even more useful as long
               | as it's a romance or Germanic language.
        
         | sshlocalhost98 wrote:
         | Yup definitely on your side, it's frustrating to see button
         | less interfaces, buttons make many more sense.
        
         | tremon wrote:
         | _how to use the stove_
         | 
         | I've been using an induction stove for years now, and I still
         | can't get over the fact that I don't have stepless control over
         | the output power. When I have to keep something on a simmer,
         | I'm continually adjusting the controls because keeping the pan
         | on 2 will eventually get off the boil, and if I keep it on 3 it
         | boils too hard.
         | 
         | Give me back my continuously-variable controls, please.
        
           | fold3 wrote:
           | I was looking at new models lately and they have way more
           | refined range, you could even do succesful bain-marie and
           | butter caramel risk free of burning. Still don't know why
           | they won't do a touch knob for quick actuation of the
           | temperature (when you wanna make fry rice or things like
           | that.)
        
         | Gigachad wrote:
         | My parents have one and I think it works really well. There is
         | a physical power button, start button, as well as a physical
         | knob. For the basic usage, you press power, turn the knob to
         | select the mode, press start, then turn the knob to select your
         | desired temperature.
         | 
         | No use of the touch screen for the basic flow. But if you want
         | to do something else like start self cleaning or turn steaming
         | on, you use the touchscreen rather than pull out a manual that
         | tells you to press button 1, 3 and 4 for 4 seconds.
        
         | [deleted]
        
         | vel0city wrote:
         | > the touch controls never bring any new features to the table.
         | 
         | 1. Far easier to clean (you even mention this despite saying it
         | brings _no_ features...)
         | 
         | 2. Easier for a lock function to help prevent kids/accidental
         | turning on of the stove
         | 
         | 3. Take up less space, makes the stove top a flush surface
         | making it more reusable as a counter top
         | 
         | There are pros and cons to knobs vs capacitive buttons on a
         | stove. In my kitchen I do not have a lot of spare counter
         | space, so having the entire stove practically flush with the
         | rest of the counter with absolutely nothing protruding is a
         | _big_ positive feature to me. I 've never personally
         | encountered any misunderstandings of the on/off or up/down
         | buttons, and I've never had issues with boil overs or something
         | triggering buttons unwantingly or been unable to make
         | adjustments while cooking. So for me, the flush capacitive
         | buttons are a huge selling point; having knobs would be _worse_
         | in my use case.
        
         | jameshart wrote:
         | On the other hand, literally last night the physical knob for
         | one of my stove burners came off in my hand leaving me having
         | to use a pair of pliers to turn it off. So, your mileage may
         | vary.
        
           | pahae wrote:
           | I'd rather have some physical knob that I can use to turn
           | something off, even if I have to bust out the pliers. Good
           | luck shutting off some touch control that's on the fritz.
           | 
           | The stove at my parents place has some touch control to
           | activate another heating ring(?). Not only is that hard to
           | activate with wet or greasy fingers, but after a couple of
           | years of use it keeps turning itself off now. Thank god that
           | thing fails "closed" and does not (yet?) spontaneously
           | activate effectively doubling the heating power.
        
           | couchand wrote:
           | But you could put the knob back on, right? I mean, it slides
           | off to make it easier to clean or replace, and you just need
           | to slide it back on...?
        
             | tunap wrote:
             | Or, replace the barrel and molex, or maybe solder a couple
             | wires, but where's the fun in that? You could instead
             | replace a high dollar board & / or controller(s) to get
             | back your otherwise basic functionality.
        
             | eimrine wrote:
             | or put a neighbour knob if you have already realised that
             | you can dismount and mount them again.
        
             | jameshart wrote:
             | In this case, weirdly and confoundingly, no.
        
         | usrn wrote:
         | >No, no, it's really easy to get used to
         | 
         | Says everyone on Linux with their ridiculous custom setup on an
         | obscure window manager. The difference here being that you can
         | change things to make them more comfortable and don't have to
         | wait for some "designer" to have the idea first.
        
         | XorNot wrote:
         | Cleaning is what I spend far more time doing with a stove, and
         | is more important, then the very brief period I'm involved in
         | setting the temperature during cooking.
         | 
         | So it seems like a fairly good trade-off to me.
        
           | tobr wrote:
           | In my experience they're not great for cleaning. They get
           | confused when they get wet and start blinking and beeping and
           | turning things on and off randomly. A set of well-designed
           | physical dials could be made in a way that's easier to keep
           | clean.
        
             | crowbahr wrote:
             | You can't keep physical dials clean by their nature. They
             | have to connect to something, which means you have holes.
             | Holes + aerosolized grease = sticky 100% of the time.
             | 
             | There's no way around it. I do my best to clean under the
             | knobs of my stove but they don't come off. Don't even get
             | me started about how much of an ass pain burners are.
             | 
             | When I'm not renting I'll definitely install an induction
             | system. If I never deal with cleaning burners, and knobs
             | again it'll be too soon.
        
         | dec0dedab0de wrote:
         | This is the only reason I don't have a Tesla yet. I want
         | physical buttons for almost everything.
        
         | tobr wrote:
         | I'm hopeful that we will see less and less gratuitous use of
         | "hi-tech" UI in consumer electronics in the near future. It
         | seems that many manufacturers still believe consumers think
         | blinking LEDs and touchscreens and beeps and chromed plastic
         | spaceship shapes are cool. Despite most of us using high
         | resolution touchscreens many hours per day.
         | 
         | A good physical knob or button usually feels much more
         | luxurious and expensive.
        
         | deskamess wrote:
         | Everything seems to be done for looks rather than utility these
         | days. Appliances have to 'look good' and 'fit' in the kitchen
         | scheme. Knobs are apparently too 'protrudy'.
        
         | pkorzeniewski wrote:
         | I despise touch controls in almost everything, from cars to
         | home appliance, in my opinion the only reason they're replaced
         | physical controls is because it's simply cheaper to make and
         | people just got used to them because manufacturers convinced
         | them through marketing "it's the future! be modern!". For
         | example an induction hob at my wife's parents home - recently
         | my mother-in-law couldn't turn it on because some cryptic key
         | icon was flashing, I had to look into the manual to find out
         | it's a children protection mode that is turned on and off by
         | holding the key icon for 3 seconds, I didn't even know you can
         | press it and it's so easy in general to accidentally press
         | various things when cooking, sometimes you don't even notice
         | that you have accidently changed the temperature.
        
           | grayclhn wrote:
           | TBH, a "child protection mode" does seem like legitimately
           | new functionality, even if it was unwelcome for your in-laws.
        
             | gen3 wrote:
             | My parents electric stove with knobs also had a child lock
             | on it. Like the rest of the controls, it's also a dial.
             | It's just harder to turn
        
           | lloeki wrote:
           | You don't even have to touch them, water (even slightest
           | amounts), metal, or anything like that can trigger a "press".
           | It's like the thing hasn't even been field-tested in an
           | actual kitchen.
        
           | the_gipsy wrote:
           | Touch controls are also cheaper to iterate, soft-update, or
           | reuse across models.
        
         | NikolaNovak wrote:
         | None of my friends say their stove touch buttons are great.
         | They are not just unintuitive, most implementations are
         | painfully slow.
         | 
         | (my own pet peeve though are microwaves - they are a positive
         | monstrosity of horrible interface bearing no connection to
         | actual typical usage. I'd like one with a massive "add 30s and
         | start button", and anything else is a nice optional extra for
         | me :-D
        
           | marssaxman wrote:
           | The best microwave I've ever used lived in the break room at
           | my last job. It had one big knob, which worked like a
           | standard kitchen timer: you would just twist it right until
           | it pointed at the amount of time you want, then let it tick
           | back down to the left until cooking was done. Want more? Just
           | twist it right a little more, and let it keep ticking.
           | 
           | I have no idea why domestic microwaves come with a maze of
           | buttons when such _vastly_ superior knob technology exists.
        
             | Macha wrote:
             | Yeah, I've got a cheapo microwave, but honestly it's UI is
             | pretty good as appliances go.
             | 
             | Turn the knob for time, hit ok, get power prompt, hit ok
             | again for 100% (or adjust using the knob for less),
             | microwaving starts.
             | 
             | There is also specific program functionality to tell it you
             | have 200g of mince meat to defrost or whatever and it
             | figures out the time/power setting, but I personally never
             | use them.
        
             | dmitriid wrote:
             | Samsung Solo Microwaves are one knob for time + start
             | immediately. One knob for power (that you use once a year):
             | https://www.samsung.com/uk/microwave-ovens/solo/mw3000am-
             | ms2...
             | 
             | They iterate over the design bits (black knobs on black
             | microwave -> silver knobs on black microwave -> current
             | design), but the microwave remains the same
        
           | dsr_ wrote:
           | Commercial heavy-duty microwaves and the cheapest plastic
           | microwaves share the same interface: two dials. One is time,
           | the other is power cycle. Sometimes it's just one dial for
           | time.
        
             | cinntaile wrote:
             | This is why I buy the cheapest ones. They don't break and
             | their buttons are intuitive, I don't need a Bachelor's in
             | microwave UI to use one.
        
             | bschwindHN wrote:
             | > two dials. One is time, the other is power cycle
             | 
             | This is the ideal design and no one can convince me
             | otherwise. Same thing goes for ovens. All I care about is
             | "how hot do I cook/bake this?" and "For how long?"
             | 
             | Two dials is perfect.
        
               | vel0city wrote:
               | Personally I really like the sensor modes of my
               | microwave. For most of my leftovers, I can toss the
               | plate/bowl in the microwave, hit REHEAT, and it figures
               | it out. If it thinks I need to stir/rotate, it'll beep at
               | me to do so while its cooking. Seems a lot simpler as a
               | user than thinking about how long to cook it, what power
               | level, etc.
        
           | unwind wrote:
           | Get a Whirlpool with Jet Start [1], it's a big-ish button
           | that does exactly that. Easily the nunber 1 used button on
           | our microwave (which, unfortunately, has loads more buttons).
           | 
           | A pretty good idea, I'm sure other manufacturers have the
           | same but I don't know the marketing lingo.
           | 
           | [1]: https://www.manualslib.com/manual/972967/Whirlpool-
           | Jt469.htm...
        
           | zelos wrote:
           | My microwave pretty much has that - press start and it sets
           | the timer to 1 minute and starts. Then spin the dial to add
           | time while it's cooking.
        
             | xnx wrote:
             | I find it even better when they just have a dial
        
           | Zak wrote:
           | Last time I had to buy a microwave, I intentionally sought
           | out one with two knobs: time and power. It would be very hard
           | to improve on the UX that provides.
        
         | jraph wrote:
         | I was at a friends' and they had touch buttons on the hotplate.
         | Nothing really hard to understand, but it would not register
         | touches with my index finger. After fighting, I figured I would
         | try to use my thumb and _that_ worked.
         | 
         | One vote for the physical buttons. If you want to act quickly,
         | tactile buttons are really annoying.
        
           | neoberg wrote:
           | Lick your finger and then try. It usually helps.
        
             | RickHull wrote:
             | Your hosts love that
        
         | TT-392 wrote:
         | Pretty sure this is often a cost saving measure, capacitive
         | buttons can be less expensive than knobs, especially if they
         | have to be waterproof.
        
       | _trampeltier wrote:
       | If there is an analog bar, you know about where you are in the
       | whole range. If there is just a number, you often have no idea
       | how good or bad it really is.
        
       | CivBase wrote:
       | > Many consumers judge product qualities based on superficial
       | impressions and studies have shown that these impressions can
       | cause users to perceive a product as less usable than it actually
       | is.
       | 
       | I'm genuinely amazed that _touch screens_ are still seen as
       | "high tech" by so many people. They've been common for a decade
       | and most people should be very familiar with their flaws. They're
       | harder to use, more susceptible to defects, provide little or no
       | feedback, and add expense to the product. The only real advantage
       | touch screens have is that they are dynamic, so you can cram
       | multiple interfaces into a small physical footprint - at the cost
       | of only being able to display interface at a time. And I guess
       | you could theoretically update the interface after sale... but I
       | don't know if I've ever seen that done in practice other than to
       | fix bugs.
        
       | Zachsa999 wrote:
       | Project Idea: low tech consumer goods website. Rate ovens
       | microwaves washing mach ines etc by low tech high quality.
        
       | jansan wrote:
       | OT: I have never before read the word "aughts" and had to look it
       | up. Turns out this describes the first decade of the 21st century
       | (or of any century?), i.e. the years 2000 to 2009. The British
       | seem to use the word "noughties".
        
         | 2143 wrote:
         | I too learnt of "noughties" recently. Never heard "aughts"
         | before.
         | 
         | But then again, English isn't my first language.
         | 
         | Now that I think about it, I've heard people here say, for
         | example, "1 nought 1", "1 nought 2", "1 nought 3" etc for 101,
         | 102, 103, and so on.
         | 
         | Of course, I always thought they said "1 'not' 1", and not "1
         | 'nought' 1", and didn't ponder too much into it, even though
         | neither of them made sense to me.
        
           | jansan wrote:
           | Here is some advanced stuff from Monty PythonAs Flying
           | Circus:
           | 
           | "Good afternoon and welcome to Lords on the second day of the
           | first test. So far today we've had five hours batting from
           | England and already they're nought for nought. Cowdrey is not
           | out nought. Naughton is not in. Knott is in and is nought for
           | not out. Naughton of Northants got a nasty knock on the nut
           | in the nets last night but it's nothing of note. Next in is
           | Nat Newton of Notts. Not Nutring - Nutting's at nine, er,
           | Nutring knocked neatie nighty knock knock..."
           | 
           | Here at timestamp 0:32
           | https://www.dailymotion.com/video/x6dl8og
        
       | guessbest wrote:
       | There are "low tech" interfaces are on handheld ham radios and
       | can be pretty annoying to have to read the manual to change basic
       | settings, like from step from 2.5k to 25k or somewhere in
       | between. A touch screen would make handheld transceivers so much
       | easier to use especially considering the number of features in
       | it.
        
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