[HN Gopher] Hetzner subsea fibre cut outage
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       Hetzner subsea fibre cut outage
        
       Author : cain
       Score  : 125 points
       Date   : 2022-05-24 16:39 UTC (6 hours ago)
        
 (HTM) web link (status.hetzner.com)
 (TXT) w3m dump (status.hetzner.com)
        
       | jacooper wrote:
       | Aha! That's why my status server has been acting weird saying
       | things were offline when they weren't.
        
       | [deleted]
        
       | snsr wrote:
       | Best guess this is the cable based on Hetzner investment and
       | landings:
       | 
       | https://www.submarinecablemap.com/submarine-cable/c-lion1
        
         | iruoy wrote:
         | That seems to be correct.
         | 
         | https://www.hetzner.com/presse-berichte/2016/01/156818
         | 
         | > Hetzner Online GmbH, the first major Central European
         | provider of data center services to construct a new data center
         | park in Finland, is also a user and co-investor in the Cinia
         | CLion1 cable connection.
        
       | bombcar wrote:
       | I was today years old when I learned Hetzner has its own undersea
       | cables.
        
         | daneel_w wrote:
         | It's not their cable.
        
           | ArchOversight wrote:
           | They are a co-investor... so its partially their cable.
        
             | daneel_w wrote:
             | And as I'm an EU citizen paying top taxes, plenty of which
             | went into funding the project, it's partially my cable as
             | well.
        
               | OJFord wrote:
               | By that logic (that it's not (partially) Hetzner's I
               | mean, not the sarcasm) it's nobody's cable then?
        
               | devoutsalsa wrote:
               | Fix your damn cable @daniel_w!!!
        
               | Trias11 wrote:
               | Lol,
               | 
               | To be specific - you invested in EU taxes, while others
               | invested in cable.
        
       | hericium wrote:
       | > Recovery of the service is in progress (Last update: 2022-05-24
       | 05:49 UTC+0)
       | 
       | > There is currently an ongoing fibercut at our subsea cable. Our
       | cable provider is working on fixing this. There is currently no
       | ETA. (Last update: 2022-05-23 14:09 UTC+0)
        
       | davidhariri wrote:
       | If, like me, you didn't know how these get cut I'll save you the
       | trouble. The most likely cause is improper boat anchoring. Never
       | shark bites.
        
         | gmcquistin wrote:
         | Sharks do bite these cables!
         | 
         | https://amp.theguardian.com/technology/2014/aug/14/google-un...
        
       | [deleted]
        
       | tiffanyh wrote:
       | Dumb question: I thought TCP/IP was designed to route around cut
       | fibre cuts.
        
         | Arnavion wrote:
         | Also to be clear, this is handled by BGP, not by TCP/IP. BGP is
         | what ASs use to identify who connects to what so that they can
         | route IP appropriately.
        
         | pvg wrote:
         | That's pretty much what happens but no amount of routing can
         | make up for the loss of capacity when you physically take out a
         | part of the network. You end up with less total available
         | bandwidth and more latency.
        
         | caymanjim wrote:
         | It is, and a cut like this rarely causes a complete outage, but
         | it depends on whether and what kind of backup connectivity your
         | ISP has, and the connectivity of your destination. Bigger
         | entities tend to have more backups. Smaller entities tend to
         | have fewer backups, and often the backups are much lower
         | bandwidth/quality, so it's typical for service to degrade.
        
         | AtNightWeCode wrote:
         | Don't know about Hetzner but cloud traffic these days are not
         | routed over the public Internet in that way.
        
       | pchristensen wrote:
       | If any part of this interests you, you must read "Mother Earth,
       | Motherboard" by Neal Stephenson. It's epic longform from the
       | early Wired.
       | 
       | https://www.wired.com/1996/12/ffglass/
        
         | carlsborg wrote:
         | Then you will also like this: https://www.submarinecablemap.com
        
       | sbf501 wrote:
       | Is it one big horkin' cable that needs to be spliced by divers?
       | Or is it hundreds of tiny little fibers?
        
         | jaywalk wrote:
         | It's one big cable with eight individual fibers. But they
         | aren't fused by divers, the cable will be brought to the
         | surface and fused onboard the repair ship.
        
       | daneel_w wrote:
       | This isn't Hetzner's own cable, and it's not just "any" cable -
       | it's an Alcatel-Lucent + Cinia + EU project, with 150 terabits
       | worth of bandwidth. It's a high profile target, but it's just as
       | likely that it's just an anchor accident.
        
         | ArchOversight wrote:
         | As Hetzner is a co-investor in the cable, it is partially their
         | cable.
        
           | R0b0t1 wrote:
           | So do they own a solid chunk of it somewhere, or like a
           | really long pie-slice sliver down the whole thing?
        
             | jaywalk wrote:
             | It's probably split up by wavelengths.
        
               | R0b0t1 wrote:
               | So if they only have specific wavelengths, how do they
               | keep them in the pie slice of cable they own? I just
               | realized they likely don't own a cylindrical section of
               | it somewhere because the light has to go in and out of
               | it, only thing that makes sense is the long pie slice.
        
               | jaywalk wrote:
               | There's no way to own a physical "slice" of fiber optic
               | cable. The wavelengths all travel together, and there are
               | optical splitters/combiners at each end that
               | separate/combine the wavelengths of light. Think of them
               | like TV and radio broadcasts. Each station broadcasts on
               | it's own frequency (wavelength) over the shared air
               | (fiber).
               | 
               | A metaphor with light would be if you had two lights, one
               | red and one blue. If you shine them both at the same
               | spot, you'll see purple. If you put a prism in that spot,
               | it'll split the red and blue light back out separately.
               | At a very high level, that's what happens with fiber
               | optics.
        
               | CaliforniaKarl wrote:
               | The light doesn't really work that way.
               | 
               | u/Denvercoder9 mentioned that there are 8 strands of
               | fiber in this particular cable. Each strand can host
               | multiple wavelengths of light, that do not really
               | interfere with each other. There are different ways of
               | dividing up the usable frequency range; here's a site
               | with some examples: http://www.3coptics.com/News/11.html
               | (Remember, light has a frequency & a wavelength. Human
               | vision covers wavelengths from around 400 nm (nanometers,
               | the UV end) to 700 nm (the IR end)).
               | 
               | The beams of laser light sent down a fiber strand have a
               | wavelength (a central wavelength), and a width. The beam
               | essentially needs exclusive ownership of wavelength +-
               | width. The diagrams on the linked page show how channels
               | are separated to give each channel a set width.
               | 
               | So, when an entity owns a part of a cable, they own a set
               | of wavelengths, likely one or more contiguous blocks of
               | wavelengths, that they can use for whatever. All owners
               | will pay (probably based on the % of wavelengths they
               | control) for a company to operate the cable (running the
               | stations at each end, where the wavelengths are split out
               | on to separate fibers for each owner). The owners will
               | also pay for another company to do repairs as needed.
        
             | k__ wrote:
             | Since it's a cable, I would imagine the latter.
        
             | Denvercoder9 wrote:
             | Neither, it's shared ownership. It's similar to if you buy
             | a house with your partner: neither of you owns specific
             | rooms, but you own the whole thing together. There's likely
             | agreements about which fibers (there's 8 fiber pairs in the
             | cable) and/or how much bandwidth everyone can use, though.
        
               | foepys wrote:
               | Why only 8? Why don't they put like 100 in there?
        
               | tiernano wrote:
               | IIRC, it's mostly to do with power... every Xkm (100?)
               | they need to put a power amp and have to splice 100 pairs
               | at each point...
        
               | willcipriano wrote:
               | They didn't need 500+ terabits?
        
               | bogomipz wrote:
               | Well, cost for one. If that fiber isn't being used it's a
               | terrible investment. But more generally it's probably not
               | needed. The bandwidth of optical fibre is theoretically
               | unlimited. A single fibre carries many wavelengths, a
               | wave length is like a channel. This is known as
               | DWDM(dense wave division multiplexing.) A single
               | wavelength commonly caries 100 Gbs. Although recently
               | advances have shown 700 Gbs for a single wavelength[1].
               | The number of wavelengths and hence bandwidth depends on
               | the transmission gear used on both ends of the cable. You
               | can upgrade the bandwidth by upgrading the transmission
               | gear. The state of the art for years has been 8 pair
               | systems but more recently developments have produced 24
               | and 36 pair systems.
               | 
               | [1] https://www.lightwaveonline.com/network-design/high-
               | speed-ne...
        
               | cure wrote:
               | Presumably because the cable would be (much) heavier and
               | thicker.
               | 
               | There is some movement towards having more pairs in newer
               | cables, e.g. the Grace Hopper will have 16 pairs, cf. htt
               | ps://cloud.google.com/blog/products/infrastructure/announ
               | ...
        
             | bogomipz wrote:
             | Most submarine cables are consortiums. A very recent
             | consortium for example is SEA-ME-WE 6:
             | 
             | https://www.submarinenetworks.com/en/systems/asia-europe-
             | afr...
        
         | fosefx wrote:
         | Is there sth like a status page for submarine cables?
        
           | daneel_w wrote:
           | Possibly, but none that I'm aware of.
        
           | [deleted]
        
       | lizardactivist wrote:
       | The use of that cable is just to reduce latency. There are many
       | other paths between their datacenters, so there won't be any real
       | breakage.
        
       | travisporter wrote:
       | Can they somehow tell exactly where the cable was cut?
        
         | mortenlarsen wrote:
         | This video explains and show the same concept for copper cables
         | in a very simple and hands on way: "Cheap and simple TDR using
         | an oscilloscope and 74AC14 Schmitt Trigger Inverter"
         | https://www.youtube.com/watch?v=9cP6w2odGUc
        
           | jaywalk wrote:
           | Some NICs and managed switches can do it as well. Well, I
           | should say that _most_ can do it (as in the hardware is
           | capable) but only some actually expose the functionality.
        
           | _trampeltier wrote:
           | This very old video does it all explain better than all
           | todays videos. The models are just so simple, no animations.
           | 
           | https://m.youtube.com/watch?v=DovunOxlY1k
        
         | jlgaddis wrote:
         | Yes, using an OTDR [0].
         | 
         | These used to be big, expensive, standalone devices (I'd
         | occasionally use one in a previous job). Nowadays, there are
         | portable, handheld units specifically for identifying where a
         | break has occurred and the same, basic functionality is often
         | even built into the gear used at either end of connections
         | (e.g., even the "enterprise" switches -- from Brocade and Cisco
         | -- that I use at home).
         | 
         | ---
         | 
         | [0]: https://en.wikipedia.org/wiki/Optical_time-
         | domain_reflectome...
        
         | polishdude20 wrote:
         | Yeah there's special tech for that! Has something to do with
         | sending some frequency over the line and measuring how long it
         | takes to "reflect" off of the breakage and back to the shore.
        
           | dsr_ wrote:
           | The term is time domain reflectometry, TDR. It used to be
           | really expensive, and now it's filtered down into medium-cost
           | optical adapters.
        
             | bostik wrote:
             | In the non-optical domain, that used to be a feature in the
             | most expensive cable measuring gears (to the tune of EUR25k
             | about 20 years ago).
             | 
             | I had the pleasure of using one of the devices that had
             | that when I wired my old house. Borrowed the kit from ...
             | an institution that allowed me to get their gear for a
             | weekend. (Yes, I knew people in there.) Having the device
             | tell me that a given strand in a CAT5e cable was faulty at
             | <this many meters> from my location made it surprisingly
             | easy to detect where I'd messed up.
        
               | colanderman wrote:
               | Many (low-cost) Mikrotik routers have this feature built
               | in now: https://wiki.mikrotik.com/wiki/Manual:Interface/E
               | thernet#Det...
        
             | dboreham wrote:
             | I was going to say that this was invented by none other
             | than Heaviside, but it turns out his technique relied on
             | static resistance measurement to find the cable fault.
             | Similar concept though. And in 1861!
        
       | lordnacho wrote:
       | Happens quite often to subsea cables. I was renting a number of
       | them and every now and again you'd get a break. You can follow
       | the NOC's update emails:
       | 
       | Break detected
       | 
       | Ship has been commissioned
       | 
       | Ship is at harbor
       | 
       | Ship has sailed out to the cut
       | 
       | Fusing the ends
       | 
       | Service restored
        
         | AlecSchueler wrote:
         | What's the kind of scenario where you'd be renting an undersea
         | cable?
        
           | lordnacho wrote:
           | Servers in different financial exchanges that need to talk to
           | each other, reasonably fast.
        
         | dabeeeenster wrote:
         | How the hell do you fuse the ends of a massive cable like this
         | at the bottom of the sea?!
        
           | jaywalk wrote:
           | You pull it up to the surface and fuse it on the boat.
        
           | conqueso wrote:
           | Find it, pick it up, patch it on deck, lower it back down.
        
           | lordnacho wrote:
           | You find the ends, pick them up, and there's a kit that can
           | fuse the ends to your new piece. I'm not sure about the
           | details, but I think there are repeaters on the wire that
           | need to be added as well.
        
             | Scoundreller wrote:
             | Do they just fuse any strand to any strand and resort
             | everything at the end or?
        
               | toast0 wrote:
               | For submarine cables, there aren't that many strands, so
               | getting it right is probably worth it, for terrestrial
               | fiber, there may be 100+ strands, so they usually can
               | sort things out at the ends, and I think you just fuse
               | any strand to any strand. Sometimes, only some strands
               | break and you can reallocate strands by priority until
               | the cable can be fixed.
        
               | 0x0000000 wrote:
               | Strands in a bundle would likely have color coded
               | sheaths. As long as you're not colorblind, it's pretty
               | straightforward matching what gets spliced where.
        
             | dataflow wrote:
             | A repeater on the ocean floor? Do they run power cables to
             | it alongside the data all the way from the coast?
        
               | detaro wrote:
               | Yes, commonly there are high-voltage cables in there.
               | 
               | Nowadays, for shorter runs (that are still long enough to
               | need repeaters) there are also purely optical repeaters
               | where instead separate fiber strands deliver light from a
               | pump laser.
        
           | piptastic wrote:
           | This has pretty good information on it, and a couple videos:
           | 
           | https://www.onesteppower.com/post/subsea-cable-repair
        
             | hypertele-Xii wrote:
             | > to fix a deep water cable, the ship has to use a grapnel,
             | which grabs and cuts the cable, dragging the two loose ends
             | to the surface. If needed, one end can then be hooked to a
             | buoy and the other end brought on board. Cable has to be
             | added to make the repair, since there is not enough slack
             | to bring the cable up and cut a piece out. After the cable
             | is retrieved and on board, in a repair room that looks like
             | a laboratory, engineers repair the cable. Data cables can
             | take up to 16 hours to repair, after which they are lowered
             | back down to the sea bed in an omega or hairpin pattern to
             | accommodate the extra length. There is new technology in
             | development that would make in situ repair possible for
             | power cables, preventing the need to pull the cables up to
             | the surface.
        
           | NickRandom wrote:
           | (Second YT search hit so there might be better ones )
           | https://www.youtube.com/watch?v=FtEw19JX-UE
        
         | evan_ wrote:
         | What's the typical timeline for that cycle? Hours, days, weeks?
         | Just curious. I'm sure it costs an astronomical amount of
         | money.
        
           | lordnacho wrote:
           | Days, but I had one time where the ships were booked up and
           | it took longer.
        
       | caymanjim wrote:
       | When I lived in Cayman, the main fiber link (Maya-1[0]) was down
       | for about a week (anchor drag, I think). Most of the island
       | Caribbean has limited backup connectivity. The whole island only
       | has one fiber line (around the whole western/southern Gulf of
       | Mexico) and a crappy backup copper line to Jamaica. For a while,
       | it was like being on a modem again. Forget about streaming
       | anything.
       | 
       | This outage Hetzner is reporting isn't a big deal due to robust
       | backups, but these things can cripple a small island outpost.
       | 
       | 0: https://www.submarinecablemap.com/submarine-cable/maya-1
        
         | user3939382 wrote:
         | > For a while, it was like being on a modem again
         | 
         | Internet in Congo if you're not on the UN satellite
        
       | sizzzzlerz wrote:
       | When something like this happens, does the traffic get
       | distributed on other operational fibers that have sufficient
       | unused bandwidth or do the operators fire up some dark fibers to
       | carry the load? Or maybe it's both?
        
         | yuliyp wrote:
         | It depends. Generally the larger carriers and consumers of
         | fibers have a network that is able to route around outages
         | (fiber cuts like this are basically routine) just the same as
         | on land. If they don't have enough, then they'll need to either
         | reduce demand or rent some capacity from someone else.
        
           | solarkraft wrote:
           | > then they'll need to either reduce demand
           | 
           | Worst case everything just gets a bit slower (right?),
           | depending on how much traffic went through that cable.
        
       | tinco wrote:
       | Bitten by a shark, or snagged on a russian submarine? Whichever
       | the case, I just ran an ansible deployment over our cluster
       | that's spread over their Frankfurt and Helsinki datacenters, and
       | I didn't notice any difference. I guess that's to be expected,
       | their line between those datacenters is just an optimization, the
       | internet is still functioning as it always is and maybe Hetzner
       | gets a slightly larger egress bill from their ISP as the inter-dc
       | traffic gets rerouted the general internet.
        
         | nabla9 wrote:
         | There are not many sharks that can bite cables in the Baltic
         | see due to low salinity, it's border-line freshwater.
        
         | HL33tibCe7 wrote:
         | > Bitten by a shark, or snagged on a russian submarine?
         | 
         | In all likelihood much less interesting, probably snagged in a
         | fishing net or hit by an anchor.
        
           | barefeg wrote:
           | I imagined they would be hurried under the sea bed. Probably
           | cheaper to place them on the surface?
        
             | McBeige wrote:
             | I imagined it'd too impractical to bury them in case they
             | need repairs, but apparently they're buried at least in
             | some cases.
             | 
             | According to [1], a plough is dragged along the ocean floor
             | behind the cable laying ship. The plough digs a trench that
             | the cables are fed into. I can't really tell from the
             | pictures whether the trench is covered back up.
             | 
             | [2] shows a really cool animation. Apparently ploughs like
             | these can bury cables 2-3 meters into the ocean floor, and
             | use a jet of water to help dig. Good stuff.
             | 
             | 1: https://www.quora.com/How-are-major-undersea-cables-
             | laid-in-... 2: https://www.youtube.com/watch?v=9hEDTRU_F2s
        
           | HatchedLake721 wrote:
           | Can't rule out Russian military dolphins these days.
           | 
           | https://www.theguardian.com/world/2022/apr/27/russia-
           | black-s...
        
             | dtx1 wrote:
             | > Global Pandemic? Check > Transnational Giga Companies
             | controlling the world? Check > Military Dolphins? Check >
             | Smuggling Gigabytes of Data via Implants? Not yet.
             | 
             | I rate the current situation as a strong 3/4 Johnny
             | Mnemonics!
        
             | konart wrote:
             | >Russian
             | 
             | >these days
             | 
             | https://en.wikipedia.org/wiki/Military_marine_mammal
        
             | Mo3 wrote:
             | Military dolphins...
        
               | fghorow wrote:
               | "With frickin laser beams!"
        
         | user3939382 wrote:
         | The models of these cables that I've seen shows them in a
         | jacket of steel so I doubt it's a shark. Or that was a joke
         | that went over my head...
        
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       (page generated 2022-05-24 23:02 UTC)