[HN Gopher] The future of search is boutique
       ___________________________________________________________________
        
       The future of search is boutique
        
       Author : prostoalex
       Score  : 97 points
       Date   : 2022-05-18 15:50 UTC (7 hours ago)
        
 (HTM) web link (future.a16z.com)
 (TXT) w3m dump (future.a16z.com)
        
       | polote wrote:
       | Previous discussion https://news.ycombinator.com/item?id=29130017
        
       | mikkergp wrote:
       | The reddit hack for reviews succeeds at being a good source for
       | "reviews", _because_ that's not what it's for. As soon as you
       | create a search engine, someone will figure out how manipulate
       | the results. Even reddit search results can be pretty spammy as I
       | think some people have figured this out.
        
         | marginalia_nu wrote:
         | > As soon as you create a search engine, someone will figure
         | out how manipulate the results.
         | 
         | I see this sentiment a lot. Are there any actual examples of
         | this happening, or does it merely propagate on the basis of
         | sounding true?
        
           | dflock wrote:
           | The example is the way that the dominance of Google changed
           | the web.
           | 
           | It's "manipulate the results", by way of "be careful what you
           | wish for" - if there's money to be made in pandering to a
           | search engines whims, then that will happen at scale and that
           | content will swamp the good stuff that you wanted in the
           | first place.
        
             | marginalia_nu wrote:
             | Google is arguable exceptional, in that they are in a
             | position to shape a significant amount of web traffic.
             | Their largest competitor doesn't even have 1% market share.
        
               | dflock wrote:
               | I agree with this - Google is so dominant and so large,
               | that it distorts the entire web. But I think this is
               | probably just a historical accident, more or less. This
               | is just [Goodharts
               | Law](https://en.wikipedia.org/wiki/Goodhart%27s_law)
               | write large:
               | 
               | > When a measure becomes a target, it ceases to be a good
               | measure.
               | 
               | So, when you try to measure content quality in some way,
               | that becomes a target, and starts to distort the quality
               | of the content.
               | 
               | I think this applies equally in any niche, at any scale
               | where people find it worthwhile.
               | 
               | If you have a niche search engine that has different
               | content requirements, and it becomes worthwhile to SEO
               | niche content for that engine, then it will happen,
               | eventually.
               | 
               | I think it just has to become worthwhile (and then for
               | this fact to become known) - but that threshold is going
               | to vary a lot, in different niches, times, places, etc...
               | 
               | There are plenty of people (~everyone?) gaming/SEO'ing
               | the search on Amazon, Etsy, Ebay, etc... for example, by
               | doing niche & platform specific SEO on their listings on
               | those platforms.
               | 
               | I also think that people's definition of "worthwhile"
               | differs too. For the broad SEO industry, it monetary. For
               | people making posts on HN or Reddit, it's Karma, or
               | Discussion or something - and people will optimize their
               | content towards that, just for "fun".
               | 
               | Actually, I think this applies pretty boardly to making
               | _anything_, more or less, once you have someone or
               | something evaluating/measuring your output?
               | 
               | How _harmful_ this is, depends on what's being optimized
               | for; scale & rewards probably change how "hard" the
               | optimization arms race gets - as well as how many people
               | are affected.
        
           | rchaud wrote:
           | The Panda update Google made in 2010 or so removed enormous
           | volumes of spam websites that contained entirely machine-
           | generated content, usually linking to shops selling
           | counterfeit goods like Prada bags and Jordan sneakers.
           | 
           | And that was when Google was over 12 years old.
           | 
           | There was a time I only saw listicles on Cracked.com. Now
           | most of Page 1 content on Google is structured like that, and
           | most are low quality blogspam.
        
             | marginalia_nu wrote:
             | I don't think these types of conclusions can be drawn based
             | on Google, as they are in an exceptional position, with
             | nearly complete market dominance as well as an economic
             | incentive against cracking down too hard on ads.
        
         | danenania wrote:
         | I find Reddit to be the best source not only for reviews, but
         | for any topic that has even a whiff of commercial relevance.
         | 
         | On Reddit you have a very good chance of seeing multiple high
         | quality, well-informed posts on whatever topic you're
         | interested in, written by real people who genuinely want to
         | offer help in an area they're knowledgeable about.
         | 
         | On Google these days, even once you scroll past the wall of
         | actual ads, you'll usually just see a bunch more defacto ads
         | masquerading as "organic" results.
        
           | InitialLastName wrote:
           | > On Reddit you have a very good chance of seeing multiple
           | high quality, well-informed posts on whatever topic you're
           | interested in, written by real people who genuinely want to
           | offer help in an area they're knowledgeable about.
           | 
           | The pervasiveness of fake, shill, and/or paid reviews across
           | the rest of the web makes it difficult for me to escape the
           | suspicion that there is pervasive review fraud on Reddit as
           | well.
        
             | simplehuman wrote:
             | But are those comments highly upvoted?
        
               | danenania wrote:
               | Exactly. Reddit's culture acts as an anti-spam, anti-
               | shill immune system. That's not to say it's perfect, but
               | it's quite a bit better than the typical search engine or
               | social network at weeding out content-spam and other bs.
        
       | reggieband wrote:
       | The amount of money a reseller is willing to pay for his goods to
       | appear in a curated list is likely to always be higher than the
       | amount of money a consumer is willing to pay for access to a
       | curated list.
       | 
       | That suggests that a platform that aligns with the needs of the
       | advertiser is likely to earn more revenue than a platform that
       | aligns with the consumer.
       | 
       | For this reason I find it hard to see a dominant "boutique
       | search" company that is funded by anything other than
       | advertisers.
        
         | gopher_space wrote:
         | This is something that makes more sense as a business ran out
         | of your garage than as an investment opportunity. Someone hand-
         | pruning stack overflow search results wouldn't need much to
         | keep the lights on and could just sign up a certain number of
         | clients.
         | 
         | "Boutique" to me means high end tradespeople focusing on a
         | specific point of view over growth. I can't imagine a search
         | service fitting that category and allowing advertisements.
         | That's not what either party involved is there for.
        
         | tenebrisalietum wrote:
         | Incorruptibility is only possible (and not necessarily
         | guaranteed even) if money is taken out of the equation.
         | 
         | We need an open big-list-of-URLs exchange standard, then one
         | can use some sort of app to create/rewview, upload/download and
         | import/export lists of favorites/URLs.
        
           | cjbgkagh wrote:
           | Money is an instrument, it's not the source of corruption.
           | 
           | I prefer the auditors skepticism; anything that can be
           | corrupted, given enough time, will be corrupted.
        
         | elamje wrote:
         | This is true for consumers, but not B2B
        
       | frankfrankfrank wrote:
       | I find the framing of the discussion errant and interestingly,
       | errant due to the perspective of someone who clearly was not
       | there at the time, let alone has any real context for when and
       | where Google emerged. The problem Google had was not at all that
       | the answers one would seek did not exist, it actually solve that
       | problem better than all the other search engines that existed by
       | finding more relevant and accurate answers.
       | 
       | What is often missed even by those who were around and paying
       | attention in that context back then, is that most people were
       | blinded by the "good enough" factor that rather mindlessly simply
       | assumed that Google served up if not nearly, approaching perfect
       | results ... that there was simply no better results available. A
       | clear fallacy, as one could and especially today can prove on
       | their own by simply taking some site and page with the most
       | important or even niche information on a topic, and then trying
       | to search Google for it. You will likely find that there is
       | approaching no string of basic search terms that you can use to
       | find that resource. Even if it is a page that is part of a major,
       | mainstream site, it is immensely difficult to find information
       | using general terms.
       | 
       | I would argue that all the censorship and corporatizing and
       | centralizing of information and data has only amplified that
       | problem even beyond the early days. As a life long user of Google
       | search, even long before there were public discussions of what a
       | google is and people still thought AOL is the internet, I feel
       | like the peak of Google and search in general occurred some time
       | around the mid aughts, so, 2003-2008.
       | 
       | I would love to hear from anyone with similar direct contextual
       | knowledge.
        
         | rchaud wrote:
         | The article is written by someone who's founded such a search
         | engine, so they're of the opinion that Google is dead and
         | [thing_im_doing] is the way of the future.
         | 
         | > Sari Azout is a founder of startupy.world, a search engine
         | for tech and culture insights.
        
       | ClumsyPilot wrote:
       | > The stated mission of a company worth almost two trillion
       | dollars is to "organize the world's information"
       | 
       | Wikipedia, millions of volunteers and bloggers organise the
       | world's information. Google just leaches off them, they cant even
       | organise Youtube
       | 
       | Does youtube prioritise videos that have the most informational
       | value, news that are most objective? No, they financially reward
       | those that produce misinformation and conspiracy theories. You
       | could argue 'well, thats what sells', but then you can't claim
       | any higher purpose or mission - its just peddling whatever is
       | popular, like fast fashion.
       | 
       | Or do an experiment, search for a government service like 'open a
       | company in UK' or 'apply for a driving lisence', queries where
       | there is only a single government service per country - and
       | google will return a page full of scams.
       | 
       | During the pandemic i tried to find COVID related rules for
       | entering moldova- the result was on like page 7. If failing to
       | find official public information is not 'ublnderperforming', i
       | dont know what is.
       | 
       | The premice of this thesis is wrong - no-one is seruously trying
       | to make the search engine that produces the best answers because
       | the competition is basically gone, and because the web has been
       | balcanised from open system into feudal kindgdoms.
        
       | Method-X wrote:
       | This is an interesting paper by the Brave search team:
       | 
       | https://brave.com/goggles/
       | 
       | Essentially "goggles" allow anyone to create their own algorithm
       | and share it. It's a really interesting concept. Definitely worth
       | reading the paper.
        
       | rc_mob wrote:
       | Kagi.com has a search feature option that focuses on stuff
       | programmers want to see such as results from stackoverflow.
       | 
       | i love it and yeah I'm at the point now where i do want my search
       | to be boutique. me searching for something and my grandma
       | searching for something are two completely different animals.
        
         | rambambram wrote:
         | Question: Is it normal to be redirected to some page called
         | 'vladimir245' at typeform.com when trying to sign-up for Kagi
         | beta?
        
         | throwaway743 wrote:
         | Kagi has been a game changer for my SO and I. She's been using
         | it for research for her doctorates program the last month or
         | so, and frequently says how it has become an indispensable
         | tool.
        
       | tlb wrote:
       | One obstacle is that we've all been trained that domain-specific
       | search engines suck. Like Wikipedia search gives bad results
       | unless you know the exact name of the article, so I just use DDG
       | adding the word wikipedia.
       | 
       | Another obstacle is that the searches Google does worst on are
       | for heavily promoted topics. What company would give you an
       | unbiased answer to "are NFTs good?"
        
       | dfxm12 wrote:
       | _Google is great at answering questions with an objective answer,
       | like "# of billionaires in the world" or "What is the population
       | of Iceland?" It's pretty bad at answering questions that require
       | judgment and context like "What do NFT collectors think about
       | NFTs?"_
       | 
       |  _The stated mission of a company worth almost two trillion
       | dollars is to "organize the world's information" and yet the
       | Internet remains poorly organized._
       | 
       | The first examples are information. The last example is not
       | really information.
       | 
       | I get that search is so convenient and good at the things it's
       | good at that you want it to be good at other things, but you
       | shouldn't expect a search engine to make judgements on your
       | behalf or put things into your context. The searcher _has_ to do
       | some legwork of their own there. Maybe I 'm a control freak in
       | this regard, but I trust myself more than any website in this
       | regard.
       | 
       | Wire cutter is one of the curators they bring up. I _don 't_
       | trust that wire cutter manually curates top products. I trust
       | that it only curates products it can make affiliate links to.
       | Maybe these products are good enough, but maybe not. For that
       | reason, I don't know what the value _really_ is, since their
       | incentives don 't necessarily line up with mine.
        
         | fierro wrote:
         | agreed, this is a false dichotomy. I wouldn't look to any
         | search engine to "answer" questions like "What do NFT
         | collectors think about NFTs?" Answer != Organize
        
           | Spivak wrote:
           | I don't think even the author expects the search engine to
           | actually "answer" the question but that the results of such a
           | query ought to be articles, social media posts, blogs, videos
           | of NFT collectors talking about various NFTs.
           | 
           | Outside of Google's attempts to summarize information in the
           | answer box "questions" posed to a search engine are really
           | "find me documents which discuss the subject I'm querying
           | about and might contain my answer."
        
         | ColinHayhurst wrote:
         | > Maybe I'm a control freak in this regard, but I trust myself
         | more than any website in this regard.
         | 
         | You are not. Sometimes you need a search engine, not an answer
         | engine. Google/AI can be a force for good, but often it is not;
         | some examples & views of others covered in a thread [0].
         | 
         | [0]
         | https://twitter.com/ColinHayhurst/status/1420698145898520579
        
         | kristianc wrote:
         | In fairness if the best example of a question that proponents
         | for this can come up with is "What do NFT collectors think
         | about NFTs?" it's not obvious it's worth solving for in the
         | first place.
        
         | [deleted]
        
         | mikkergp wrote:
         | "What do NFT collectors think about NFTs?" Sounds like the kind
         | of thing you pay consultants for. I mean, it does sound like
         | exactly the kind of question a VC might ask, but it would be
         | really hard for the average person to know what to do with this
         | information. I guess if you could disrupt nuanced cultural
         | mastery, that would be great, but also, impossible to get an
         | objectively answer. Also, talk about an entrypoint for
         | algorithmic bias.
        
           | [deleted]
        
           | ninth_ant wrote:
           | I think the point is not that you'd get an objectively "best
           | answer" from that type of query. NFTs are an odd example
           | here, so let's use 3D printers instead for the boutique
           | search example.
           | 
           | I found a lot more value when looking at 3D printing forum
           | discussions from passionate hobbyists to see their opinions
           | about the best printers on the market for various needs,
           | compared to a search engine. In this case, the curators would
           | be the forum moderators who would need to do the work weeding
           | out obvious shills and misinformation. Presumably this
           | moderation would be increasingly difficult if more people
           | make their purchasing decisions like this and businesses
           | respond with more astroturfing.
           | 
           | For something like NFT (or investing in stocks or real estate
           | or anything), I'm not sure there will ever be a good answer
           | for that because the super obvious conflict of interest. "It
           | just so happens that the NFT/Stock I hold is the best
           | investment" is not really interesting or useful and would be
           | terribly difficult or impossible to weed out.
        
             | ethbr0 wrote:
             | The issue is that {total available revenue}<<{cost of
             | curation time} for most niche search space. It's the
             | Consumer Reports problem: if people need your service
             | rarely, and it's only worth a modest amount of money, then
             | it's impossible to balance the books.
             | 
             | And we're just talking different flavors of Ponzi schemes
             | if we're trying to design a system where available revenue
             | doesn't cover costs.
             | 
             | I remember pre-Google, when it was an open question as to
             | whether curated directories or search engines would be the
             | dominant form. Turns out, the former when signal>>noise
             | (early web) and the latter when signal<<noise (current
             | web).
             | 
             | Reddit is a gamified answer to a fundamental imbalancing of
             | profit: convince people to do valuable work for free, pay
             | them in karma/gold stars/Monopoly money, and then sell that
             | work (without having to pay its fair market value).
             | 
             | And for profitable search curation niches, there are
             | already solutions. F.ex. Bloomberg makes $10B of revenue
             | off one.
        
         | xmprt wrote:
         | > you shouldn't expect a search engine to make judgements on
         | your behalf
         | 
         | This is true but it Google still tries to despite the fact that
         | they can't. If Google returned completely unbiased results and
         | let the reader filter the results then I think people would
         | have fewer results.
        
           | ninkendo wrote:
           | What's wrong with fewer results? I don't want thousands or
           | millions of results for my query, give me 10 good ones. I'd
           | imagine most people are similar here.
        
           | rchaud wrote:
           | If you want unbiased results, you are looking for a directory
           | like the Yellow Pages, not a search engine.
           | 
           | And then when you need to search inside the Yellow Pages,
           | you'll ask yourself why YP doesn't do something about the
           | misleading descriptions provided by the companies in their
           | index.
        
         | wahnfrieden wrote:
         | an opinion is a type of information
         | 
         | google's mission statement is not "to organize the world's
         | facts" but maybe you'd like it to be
        
       | hash872 wrote:
       | Random topical question I've been meaning to ask the HN
       | community- has anyone gotten any solid value out of Google's
       | Custom/Programmable Search Engines? They can supposedly be
       | scripted to be much more precise or targeted. Curious if anyone's
       | ever played around with them- I know a couple people in my
       | industry are into them
        
       | jsat wrote:
       | That first paragraph nearly made me spit my coffee. Self-parody
       | even if you believe in crypto.
        
       | smusamashah wrote:
       | Only if Google allows us to submit a list of websites to exclude
       | from search results, it will resolve, if not all, most of our
       | Google search detoriation complains.
       | 
       | This might even help Google know which sites people exclude most
       | and down rank them.
        
         | rchaud wrote:
         | That's an online public vote which can be gamed. I'm reminded
         | of when 4chan mass-voted on a poll for where Pitbull should
         | perform, and he ended up somewhere in Alaska. This was back
         | when 4chan was known more for generally harmless trolling
         | instead of the dumpster fire it is now.
        
       | clpm4j wrote:
       | I'm really curious to know whether this view is at all reflected
       | in the wider population outside of tech. For myself, being a
       | tech-y person in SF, Google is good enough 99.9% of the time. I
       | have a hard time believing there is a significant percentage of
       | 'normal' people who think Google is a paint point in their daily
       | lives, and good luck to any company who tries to break the "just
       | Google it" habit that we've all developed over the past ~20yrs...
        
         | mrkramer wrote:
         | >I have a hard time believing there is a significant percentage
         | of 'normal' people who think Google is a paint point in their
         | daily lives, and good luck to any company who tries to break
         | the "just Google it" habit that we've all developed over the
         | past ~20yrs...
         | 
         | To 'normal' people Google is the synonym for internet search
         | and yea you are right nobody will be breaking the habit of
         | "just Google it" anytime soon.
         | 
         | Google's lack of awareness regarding the power users is
         | astonishing but a change needs to come from within Google not
         | from outside because Google's top management just doesn't care
         | what power users think.
        
           | wintermutestwin wrote:
           | All it takes for Joe User to change is one click to set the
           | browser's default search engine - this is why google pays so
           | much to Mozilla. There is not much that google offers that
           | captures the user besides the trust that they are getting the
           | best search results.
           | 
           | By now, Joe User has developed a healthy distrust/dislike of
           | Facebook, but they stay there due to the network effect.
           | Google has no such snares.
        
             | pessimizer wrote:
             | > All it takes for Joe User to change is one click to set
             | the browser's default search engine
             | 
             | I'm pretty sure that takes a bunch of clicks and is
             | confusing.
             | 
             | > this is why google pays so much to Mozilla.
             | 
             | Google pays Mozilla to fend off antitrust.
             | 
             | edit: Could Google disappear in a day? Maybe. People are
             | still Xeroxing things but nobody is using a Xerox. Google
             | have so much cash that they can pour into marketing that
             | people would gradually drift back after any stumble,
             | though. At the least they could get regulation passed that
             | would be too expensive for newcomers to comply with, or
             | that requires that Google be used as a middleman for some
             | processing.
        
             | mrkramer wrote:
             | They have their family of apps tied to Google e.g. Gmail,
             | Google Maps, Google Translate, Google News etc. That could
             | be a drawback if you wanted to switch to a new search
             | engine.
        
         | code51 wrote:
         | For non-English locales, Google sucks 99.9% of the time for
         | popular queries since they allow spamming from big media
         | outlets. A top result is literally composed of spammy SEO
         | keyword content filled with a chain of questions in the
         | article. So (I think) it sucks for 'normal' people in non-
         | English.
        
         | llaolleh wrote:
         | That's one of the biggest problems. You have to build something
         | that is better than Google, at least to a certain subset of
         | users that makes them ecstatic about the alternative.
         | 
         | So far all I've seen is shittier versions with terrible
         | UI(you.com), or exact low-risk copycats going at it with the
         | privacy angle.
        
         | georgehill wrote:
         | Google is a great search engine! However, from time to time I
         | am still enjoying other search engines when I am getting good
         | search results for some queries, just as someone who has been
         | in prison for 20 years enjoys the fresh air once released.
        
         | annagrigoryan2 wrote:
         | I"m an engineer, but also a writer, so as my writer self i
         | totally feel the inability of Google to find quality
         | information.
         | 
         | Just from performance perspective I can see that the listicles
         | and how to's are doing better then any other niche topics.
        
           | foobarian wrote:
           | It's interesting how books somehow retained a certain
           | "quality" to them. For example each book has an ISBN ID.
           | Maybe it's because of the publishing cost?
           | 
           | What if there was a premium Web where each website had an
           | ISBN-equivalent, and the dates during which it was "in
           | print?" And to get one published you'd pay a fee to a central
           | register, such as $100.
        
             | cypress66 wrote:
             | To the SEO listicle sites those 100 bucks are pocket
             | change. To the high quality blog, it's maybe a deal
             | breaker.
        
               | foobarian wrote:
               | I'm wondering why SEO listicle books are not as big of a
               | problem, and how to replicate that.
               | 
               | I guess there is no Google for books, and no
               | ads/affiliate links. And there are libraries where books
               | are manually curated using the Dewey hierarchy.
        
             | rchaud wrote:
             | Books have gatekeepers, publishing houses that put in work
             | to market the book as widely as possible, get it reviewed
             | in newspapers, arrange media appearances.
             | 
             | How many Kindle direct releases are going to get that kind
             | of backing?
        
         | manachar wrote:
         | I've started hearing from non-tech people complaining about the
         | spammy results in google results.
         | 
         | Feels like "trust" that they're actually seeing the best
         | results are going down.
         | 
         | That said, many of these same people rarely actually google
         | things outside of simple factual information that Google does
         | okay at (e.g. height of the eiffel tower). Their experience of
         | the internet is mostly through various social media filters
         | (e.g. Facebook, TikTok, Pinterest, Instagram, Twitter, Reddit,
         | etc.)
         | 
         | I also suspect this is part of the reason Google is giving
         | worse results. Most of the actual content being generated on
         | the internet is now occurring in various walled gardens that
         | either pollute search results (Pinterest!) or don't show up
         | (Facebook).
         | 
         | It's a tough problem for a company built on the open web that
         | web mostly resembles a late-game Risk map with just a few big
         | players.
        
           | foobarian wrote:
           | Sounds like the internet has interpreted the parasitic value
           | exploitation as damage and routed around it. By cutting off
           | its nose.
        
       | pshc wrote:
       | Neal Stephenson in his book _Fall_ riffed on a near-future like
       | this, in which young people no longer rely on the recommendations
       | of social media and news aggregators. Instead, they outsource
       | their feeds to a mix of human and AI curators.
        
         | hguant wrote:
         | This was also a (secondary) feature in Stephenson's _Anathem_;
         | their equivalent of the Web was so full of viruses,
         | artificially intelligent spam, and what we'd now call
         | disinformation (and network effects of that disinformation)
         | that it was impossible to discern any information of value by
         | accessing it directly. Only by using a sophisticated program
         | that was constantly filtering data could the characters
         | determine what was _probably_ happening in the world.
        
       | bambax wrote:
       | > _The problem, now so drastically different from a decade ago,
       | is not what to read /buy/eat/watch/etc., but figuring out the
       | best thing to read/buy/eat/watch/etc. with my limited time and
       | attention._ (...)
       | 
       | > _Someone who wants to find the best freelance designer, or the
       | best sushi restaurant, or the best NFT to buy will not find the
       | answer on Google._
       | 
       | This is a poor article IMHO. The reasoning is as follows:
       | 
       | 1/ We are looking for things to consume, and we can only accept
       | the very best of anything -- because we are busy (and, let's face
       | it, exceptional geniuses, contrary to people from a decade ago
       | who had all the time in the world and were far less bright);
       | 
       | 2/ Generalist search engines can't help us, because they lack
       | category knowledge necessary to "rank" things
       | 
       | 3/ Only curators can help us get there.
       | 
       | None of those points are obvious, and they don't follow from one
       | another. Not everyone is looking for things to consume, all of
       | the time. We don't need the very best of everything. There's no
       | such a thing as an absolute intrinsic quality, independent of
       | other dimensions such as availability, durability, cost,
       | suitability for a specific purpose, etc.
       | 
       | Mostly, it's extremely naive to think about "curators" as
       | infallible sources of truth. Curators can be incompetent, and
       | they can be bought -- usually for very cheap.
       | 
       | Eventually, the article asks:
       | 
       | > _Who curates the curators?_
       | 
       | That's an excellent question! And the answer is: Google. Google
       | points people to Wirecutter, or Booking.com (infinitely more
       | successful than Expedia or Yelp, and not even mentioned).
       | 
       | Google curates the curators.
        
         | DANK_YACHT wrote:
         | > We don't need the very best of everything.
         | 
         | I think it's very human, when presented with an array of
         | options, to desire the best. Just imagine you are presented
         | with N options for a vacuum cleaner. Would you really just pick
         | randomly? 10 years ago (or maybe more like 20 years ago), there
         | was not nearly as much choice. You couldn't find hundreds of
         | different iterations on the same item. Now that you can, many
         | people spend a lot of time agonizing over the options. I agree
         | that points 2 and 3 don't logically follow from desiring the
         | best though.
        
           | earthboundkid wrote:
           | I deliberately go to the closest dentist to my house because
           | I don't have tooth problems and it makes no sense to look for
           | a dentist that does a better than adequate job until/unless I
           | do.
        
             | TecoAndJix wrote:
             | unless... multiple inadequate cleanings build up over time
             | to a dental problem that could have avoided in the first
             | place by going to a better dentist
        
             | DANK_YACHT wrote:
             | How do you know the dentist is closest to your house unless
             | you considered multiple options and ranked them by
             | distance? In your case, "best" includes time convenience
             | and you did compare options without even being aware of it.
        
       | awinter-py wrote:
       | 'how do you scale signal' is a great frame for verticalization
       | 
       | I was in camp 'google search is dead' until I was actually
       | shopping for something and then light dawned
       | 
       | google is an ecommerce search engine; all their product decisions
       | make sense if you think of them as amazon without the warehouse,
       | shopify without the checkout
       | 
       | (unfortunately it also puts them in 'more ads, lower margins'
       | spiral that degrades to infinity times infinitesimal)
        
         | llaolleh wrote:
         | *Google is an ad search engine.
        
           | simplehuman wrote:
           | Whoa! Something lit up in my head. Still processing what it
           | means
        
       | elamje wrote:
       | We are building this right now for a niche. In our world the
       | hardest thing is good, clean, indexable data. Google can crawl
       | the web just following links and index web text, but for niche
       | search a lot of the relevant material to index is private.
       | 
       | If you are working on niche search, I'd love to hear how you are
       | being creative about aggregating and cleaning data to index on.
       | It's a fun, challenging problem and there are going to be a lot
       | of winners on the other side of this!
        
       | telchior wrote:
       | It's interesting that most of the responses here so far are
       | criticizing the article and positing that Google is, more or
       | less, the best we can expect. Yet numerous other front page posts
       | on HN have been very unanimously critical of Google, e.g.:
       | 
       | https://news.ycombinator.com/item?id=30347719
       | 
       | https://news.ycombinator.com/item?id=29772136
       | 
       | https://news.ycombinator.com/item?id=29392702
       | 
       | My own anecdata is that non-tech people are beginning to really
       | dislike Google's results. Take a very normal-person kind of
       | search: looking for almost any mainstream recipe. The vast
       | majority of results ramble on for pages about the author's
       | childhood experience and Italian grandmother and how the dog
       | liked the recipe so much, painstakingly repeating the SEO phrases
       | in the currently-most-effective combination. Most people despise
       | this stuff.
       | 
       | I think we all know why that is; SEO is unavoidable, gaming the
       | system is unavoidable. But the important question would seem to
       | be: is Google actually doing a bad job, such that someone could
       | disrupt their model?
       | 
       | I can't see that the answer is anything but "yes". Google is
       | deeply addicted to search ad revenue. That ad revenue comes from
       | the exact same people gaming SEO and producing reams of poor
       | quality content. Google is dependent on its abusers; they are
       | more valuable than its users. How can that end in anything other
       | than a general degradation in quality? And as a public company,
       | Google can't exactly back off from its ad revenue focus for a
       | while and fix its business.
       | 
       | At the same time, nothing I've seen yet could disrupt Google.
       | DuckDuckGo et al are largely just copies, and their differences
       | are too minor to get users to switch.
       | 
       | But it's very odd to say that because disruption hasn't happened,
       | it cannot or will not. That seems like a failure of imagination.
        
         | JumpCrisscross wrote:
         | > _it 's very odd to say that because disruption hasn't
         | happened, it cannot or will not_
         | 
         | Nobody is saying that. People are upset with Google. They're
         | just recognizing that the arguments made in this article don't
         | make sense. That nonsensicality is heightened by this being, in
         | essence, a venture capitalist's PR statement.
        
           | telchior wrote:
           | I think the arguments in the article made as much sense as
           | you'd expect. Nobody has yet produced anything that really
           | counters Google. So the best you can do is cast around to all
           | the different quadrants that look like they might produce
           | something and ramble about what could be.
           | 
           | Also, the blog post is republished from somewhere else, not
           | written by a16z.
        
       | boringg wrote:
       | Is A16z just capitalizing on what we hackernews commentary whine
       | about and then posits a theory about the future of the market
       | based on that? I mean thats a great secret sauce we as a
       | collective are very on the pulse ...
        
         | [deleted]
        
         | Gwypaas wrote:
         | Then bakes in NFTs to turn the conversation on to something
         | more edgy. Thus allowing them to tie back to their long push
         | into "Web 3.0" which I would imagine is starting to look a bit
         | bleak nowadays.
        
         | msoad wrote:
         | My thoughts as well! I've never seen anyone complaining, or
         | even talking about their Google Search experience outside of
         | Hacker News.
        
       | ianbutler wrote:
       | I work on alternative search engines, my first was something
       | called Whize which flared for a bit, hit the front page of
       | product hunt and then died after a few months of trying to
       | support a search experience that we've all become used to ala
       | Google.
       | 
       | We had thousands of users stopping through over the months but
       | that's not enough for an AD supported model and ultimately
       | indexing the web with a significant enough amount of coverage so
       | that results weren't lacking and then working on a novel enough
       | ranking methodology that combined vector search signals with
       | classical search signals is a massive undertaking that was
       | running us thousands of dollars a month.
       | 
       | It's possible but you need to basically be prepared to burn a lot
       | of money, more than I and my friend were willing to support.
       | That's why most of these alternative search engines serve custom
       | Google results combined with other aggregator content or license
       | Bing and they produce good results but at the end of the day your
       | still beholden to the index and to some degree the ranking
       | signals of the engines your building over.
       | 
       | So far in the landscape Kagi is doing a good job on establishing
       | itself with it's use of lens and subscriber based support for
       | it's boutique engine. Neeva and You.com are also both in that
       | space and have the benefit of being supported by gobs of funding
       | (Neeva in particular due to the background of the founding team.)
       | 
       | All of these engines are attempting to provide the curated
       | experience this article talks about in the form of programmatic
       | boutique like searches over Google and Bing's existing index.
       | From a technical standpoint this makes obvious sense.
       | 
       | But.
       | 
       | From the year+ of working on that search engine and my continued
       | interest in alternative search engines here's the thing. Google
       | and Bing index web pages, but there are so many alternative forms
       | of curated information we've created over the last decade and a
       | lot of that information is in _semi-public_ spaces like slack,
       | discord, whatsapp, telegram, facebook groups, newsletters etc.
       | 
       | As more and more spam has propagated over the internet real
       | useful information and discourse has retreated into these semi
       | guarded spaces that the existing incumbents do not index and do
       | not serve which means all of these respective engines are missing
       | that information which means in turn you're missing that
       | information regardless of where you search.
       | 
       | Want to buy a car? The best review of what car to buy is probably
       | happening in a car enthusiast discord or slack maybe an e-mail
       | newsletter. But you won't see that. So my opinion? I think the
       | next real killer search application is going to figure out how to
       | index and make that content searchable not an alternative take on
       | searching web pages.
        
         | freediver wrote:
         | > Want to buy a car? The best review of what car to buy is
         | probably happening in a car enthusiast discord or slack maybe
         | an e-mail newsletter.
         | 
         | I thought about this and I disagree. Indexing discord/slack
         | (even if would be possible) would probably just add a lot more
         | noise. Yes there might be an occasional gem in a discord
         | channel discussion, but vast majority of time it would be low
         | quality content/chatter. There is another problem - how do you
         | rank it? If someone says on Discord that earth is flat how do
         | you know they are right or wrong? What signal can you use -
         | emoji like count? How do you rank this result vs a wikipedia
         | result?
         | 
         | It is still more likely that the best review of a car will come
         | from a specialized car review site (that is not ad-ridden).
        
           | ianbutler wrote:
           | I don't think you'd search discord for "is the earth flat".
           | Existing search engines have that as a solved problem, fact
           | based queries are low hanging fruit for them.
           | 
           | You'd search it for opinion content and I think for that it'd
           | be up to you to discern the quality the same way it works
           | when you stumble on a reddit post with relevant content but
           | since it's a niche question you don't have a flood of up
           | votes to legitimize it which is how a lot of my reddit like
           | searches go. I've found perfectly valid answers to questions
           | I have on reddit posts that have no or few < 5 upvotes,
           | something like 60% of the time I wind up on a reddit post. So
           | to bring it back to discord maybe positive emojis are a
           | signal in that case.
           | 
           | In the case of cars to continue my example, If I see a
           | discord message in a search that is like "I own a 2021 Toyota
           | Corolla Hybrid and I have x y z concerns with it." it's an
           | opinion you can choose to value based on ownership.
           | 
           | But I think asking a search engine, even a search engine like
           | google, to make a value judgement on an opinion is asking a
           | lot and not something they really should do. A user has to
           | have some culpability in the information they consume.
           | 
           | It'd be pretty trivial to negatively downrank though after a
           | user interacts with a result and finds it lacking.
           | 
           | There are proxies for quality of opinion but I think even now
           | with google it's largely up to us as users to discern that
           | especially on places like reddit which are ranked highly by
           | google because it's reddit but don't qualify anything beyond
           | that except in all but the most crowded of subreddits.
        
             | freediver wrote:
             | Ok we had a different view of searching. I think you
             | propose 'vertical' search as a search engine feature where
             | you could chose to search discord or some other index. I
             | was thinking in the context of general web search results
             | where ranking discord results among others would be hard.
        
               | ianbutler wrote:
               | Yeah I think that like opinion or review type content is
               | probably a big enough area of information that google
               | fails to really serve these days that going after it is a
               | smart idea both because of how much better it can be for
               | users but also because I think it's a large and
               | potentially profitable niche.
               | 
               | I think general fact based search is super solved and
               | competing there is a waste.
               | 
               | Edit: And when I say general fact based I mean like "Who
               | is the president of the US right now?"
               | 
               | For individual areas of knowledge (programming being an
               | obvious one for me) there's still improvement to be had
               | for sure.
        
           | rchaud wrote:
           | > Indexing discord/slack (even if would be possible) would
           | probably just add a lot more noise. Yes there might be an
           | occasional gem in a discord channel discussion, but vast
           | majority of time it would be low quality content/chatter.
           | There is another problem - how do you rank it?
           | 
           | This is where a savvy entrepreneur would thrown in "AI-
           | augmented search technology" to really get VCs salivating.
        
         | fumar wrote:
         | I agree with your last point. How would a search engine crawl
         | closed spaces like discord or subscription newsletters? I find
         | most of the reviews generated by bloggers, journalists, or
         | influencers less valuable than an aggregate review on an HN
         | post. I can read through a hundred comments before making a
         | judgement.
        
           | ianbutler wrote:
           | Well remember, discord isn't entirely closed. The benefit of
           | these communities wanting grow is that they're for the most
           | part a simple as finding the link to the discord and joining
           | it to get your information.
           | 
           | I have a lot of thoughts on how to capitalize on that and
           | especially after the latest HiQ ruling and consulting with a
           | lawyer who specializes in this type of thing on how to go
           | about indexing that type of information.
           | 
           | Happy to talk more over e-mail if that piques your interest.
           | One of the e-mails I check is in my profile.
        
         | foobarian wrote:
         | > I think the next real killer search application is going to
         | figure out how to index and make that content searchable not an
         | alternative take on searching web pages.
         | 
         | IMO Google got lucky that they were able to profit from this
         | kind of valuable information being out in the open in the early
         | days, before content producers wised up to it. I think the
         | gates are increasingly closing shut, and TBH I hope it stays
         | that way. No one should have the right to just take this kind
         | of value without giving back equally. Ostensibly Google has
         | been giving back by being an excellent search engine but this
         | seems to be on the decline.
        
         | mrkramer wrote:
         | >Google and Bing index web pages, but there are so many
         | alternative forms of curated information we've created over the
         | last decade and a lot of that information is in semi-public
         | spaces like slack, discord, whatsapp, telegram, facebook
         | groups, newsletters etc.
         | 
         | That's called Deep Web("semi-public spaces like slack, discord,
         | whatsapp, telegram, facebook groups, newsletters etc.") and you
         | can't crawl and index it unless you partner with them and they
         | allow you to do it.
         | 
         | But the biggest question that keeps haunting me is Does the
         | world need another internet search engine? Casual users just
         | don't care if your new internet search engine is 10 or 20%
         | better than Google, what I'm trying to say it needs to be
         | something totally different and significantly better in order
         | to catch the attention and the engagement of the users.
        
           | ianbutler wrote:
           | So to the question of does the world need another search
           | engine? I mean I think the fact that so many people think yes
           | enough to both create new search engines and in some cases
           | fund them, especially when google for a lot of people myself
           | included really doesn't produce useful results outside of
           | basic questions, is yes.
           | 
           | It also makes more sense if users aren't the product and you
           | can have a business doing 10's-100's of millions in revenue
           | based on serving some niche without having the be
           | exploitative via subscription or some b2b offering you make.
           | Google is so big it's almost a certainly they are more than
           | suboptimal at a profitable enough niche. DuckDuckGo proved
           | that with it's focus on privacy which is most certainly a
           | niche and the 100million in revenue they do.
           | 
           | Personally I think there's a lot of B2B opportunity for a lot
           | of this information where the search can be a multi billion
           | dollar business just not on the backs of consumers.
        
       | wintermutestwin wrote:
       | Here's what I want in a search engine (and I would pay for it!):
       | 
       | A combo of curation and filtered google/bing results.
       | 
       | For curation, pay people who are into whatever niche topic and
       | have a review process that spots and eliminates collusion and
       | corruption.
       | 
       | And where you don't provide curated links give me google/bing
       | results with the crap sites filtered out. Also, upsell me on
       | research librarian services that then feed the curation lists.
        
       | rchaud wrote:
       | Seeing as how this is VC thought leadership piece, how will a
       | boutique search engine work? Deliver pre-2004 style Google
       | results on a free basis while coasting on VC money, then switch
       | to aggressive monetization, advertising and tracking once the
       | SPAC IPO takes place?
        
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