[HN Gopher] Apple introduces new professional training to suppor...
___________________________________________________________________
Apple introduces new professional training to support growing IT
workforce
Author : todsacerdoti
Score : 127 points
Date : 2022-05-18 14:02 UTC (8 hours ago)
(HTM) web link (www.apple.com)
(TXT) w3m dump (www.apple.com)
| Kozmik1 wrote:
| "Ok team, today we're going to learn how to close all those pop-
| up windows that appear when you turn your Mac on. Remember, just
| hit 'Remind me tomorrow'."
| [deleted]
| mewse-hn wrote:
| Training for IT professionals? Didn't they just kill mac server?
| What is there to learn, how to use a web browser?
| Bud wrote:
| There's actually a lot to learn. Which you'd know if you had
| ever done any IT work supporting Macs.
| sleepdreamy wrote:
| My literal thought. If you know...you know. lol
| [deleted]
| ivan_gammel wrote:
| A couple of examples:
|
| 1. How to roll out certain security policies integrated with
| your IM to the group of devices X?
|
| 2. How to test OS update on group of devices Y, before
| releasing it to all devices in your company?
|
| If you are an ordinary iPad or Mac user, I doubt that you know
| the answers.
| nemacol wrote:
| Is this something you can do without 3rd party software?
| sofixa wrote:
| Considering pretty much any "enterprise" deployment of Macs
| uses an MDM like JAMF ( and IIRC even Apple use them and
| recommend them), i highly doubt that. There were some very
| limited features in macOS "server" when i last looked into
| it a few years ago, but it required sticking a Mac Mini
| somewhere ( which is not "enterprise" in any sense of that
| word) and was extremely limited compared to "real" MDM
| solutions.
| nemacol wrote:
| This is my experience as well. Few years ago I was tasked
| with setting up a couple minis for our new mac
| management. Took me ~2 hours to determine it was garbage
| and find a 3rd party solution. A quick search and I see
| Apple purchased Fleetsmith in 2020 so maybe that is
| integrated now?
| [deleted]
| happythebob wrote:
| This is just a sales push so that Apple fanboys can pressure
| their enterprises into thinking that Apple are good enterprise
| devices and systems.
|
| If you're old enough, Apple is another tech company that might
| as well have started as a marketing company.
| slg wrote:
| Strange that Apple introduces classes on MDM mere weeks after
| they retired their own MDM software. Maybe that software would
| have gotten more adoption and therefore they wouldn't have felt
| the need to retire it if they introduced these classes earlier.
| Now with the lack of any Apple provided solution, I wonder if
| they push users to a specific third-party to use as part of this
| training.
| odkurzacz wrote:
| There is https://www.apple.com/business/essentials/ and I'm
| sure it's not retired.
| slg wrote:
| From that page:
|
| >One complete subscription...
|
| Oh, so Apple just discontinued the one that comes free with
| the purchase of the hardware[1] and wants people to move to a
| subscription. I guess my confusion should have rather been
| frustration.
|
| [1] - https://support.apple.com/en-us/HT208312
| odkurzacz wrote:
| I don't get your comment. MDM API is still free, you can
| implement and host MDM server yourself without any issues.
| I'm pretty sure you will find some open source MDM
| implementations if you look around.
| slg wrote:
| Profile Manager was software that Apple used to provide
| free with macOS Server which was free with certain
| hardware purchases. This software provided a native way
| to manage multiple devices that was ideal for small
| businesses and families.
|
| I understand there are non-free and non-native
| alternatives, but the discontinuing of free software is
| still frustrating. It would be like Apple suddenly
| deciding to make Safari a monthly subscription. Sure, I
| could pay for it or I could start using Firefox, but it
| is still functionality that used to be native and free
| that no longer is.
| rmbyrro wrote:
| Why are you frustrated? Apple is a for-profit business.
|
| It's expected to do things maximizing their revenue.
|
| If you expect businesses to do differently, you've set your
| self up for a life of frustrations.
|
| EDIT: there's nothing wrong with this either; they have
| real people working there, maintaining this stuff, and real
| capital invested; if you find their services valuable, you
| better pay or else they won't last long...
| slg wrote:
| Are you seriously asking why someone might be frustrated
| that a thing that used to be free is no longer free?
| londons_explore wrote:
| Businesses prefer something with ongoing support, and that
| tends to be a subscription service.
| happyopossum wrote:
| In the modern world, MDM also works far better as a cloud
| service than a privately run server behind a corporate
| firewall.
| phpisthebest wrote:
| Admittedly this may not be the case for apple devices,
| but I know more than a few enterprises that use Android
| MDM on Prem behind the Firewall specifically for Devices
| that should not ever contact the Internet, they are used
| for internal processes.
| jjoonathan wrote:
| It looks like they retired the old solution to make way for the
| new one. Seems reasonable.
| KaiserPro wrote:
| Perhaps this means that apple might start documenting the really
| fun breaking changes they seem to put into every release.
|
| if so, that would be grand.
| tomcam wrote:
| Love your sense of humor
| assttoasstmgr wrote:
| How about they start by publishing official EOL/support dates
| for their operating system software? Which is a basic
| expectation of any bordering-on-competent IT department so they
| can perform advance planning. But I guess that would upturn the
| apple cart (no pun intended) of the culture of secrecy.
|
| This is why Apple will continue to be a failure in any IT
| department larger than a startup. The only reason MacOS is
| supported in larger businesses is because the whiny graphics
| department would riot if they took their Macs away. And I don't
| want to hear "but I do all my software development on a
| Mac!!!1!" Yeah, in an unmanaged configuration on your rogue
| developer box, sure, whatever. No one is running thousands of
| Macs outside Apple and if they are they're not doing it without
| many third-party system management kludges and an army of
| people to support it. And the whole thing hangs on by a thread.
|
| Apple's enterprise support is a joke and will continue to be
| unless there are major changes. Even Linux and FreeBSD (!) are
| better at this.
| jerlam wrote:
| IBM says they're managing around 100K Mac devices with Jamf,
| and it's even saving them money:
|
| https://www.techradar.com/news/ibm-exec-says-macs-are-way-
| mo...
| assttoasstmgr wrote:
| That article claims 90k employees are using Macs but they
| represent 15% of all machines. IBM has 345k employees. So
| that means 600k 'machines' ... desktops? servers? Are we to
| assume everyone with a Mac also has a Windows or Linux PC
| for real work? Something about that story doesn't add up.
| It looks like an ad for Jamf.
| scarface74 wrote:
| philistine wrote:
| Yeah, and then the users need far less support time. It's a
| trade off that makes sense for some companies.
| MichaelBurge wrote:
| Facebook has tens of thousands of employees and everyone
| there is issued a Mac and iPhone. The Amazon employees I know
| were issued Macs as well.
|
| Looking back to see if you were ever right, I see a 2013
| article[1] claiming Google explained that
| it's managing a fleet of over 43,000 Macs its employees use
| as of now if you start at Google and want to use a platform
| other than Mac you have to make a business case
|
| You're talking about "larger businesses" but the largest tech
| businesses(#1, 3, 4, 5, 7 in order of market cap on
| S&P500)[2] require everyone to use Macs.
|
| [1] https://news.yahoo.com/google-wants-employees-using-macs-
| not...
|
| [2] https://www.liberatedstocktrader.com/sp-500-companies/
| reactjavascript wrote:
| Or, make it so I can do my _own_ "diff". In other words, teach
| me how to fish. Make the information discoverable.
| Mo3 wrote:
| If the knowledge and expertise of the Geniuses at the Genius Bar
| is any indication, it's going to be "how to buy more Apple
| products to solve any random issue" and "how to replace a
| perfectly functional device with a new device instead of doing
| basic maintenance work"
| Bud wrote:
| I've had about 20 years of experience with getting service at
| Apple Stores, both for myself and for clients, and I think your
| criticism is unfounded, vague, and frankly sounds made-up
| rather than being a serious evaluation.
|
| Apple consistently scores at or near the top of the industry
| for its support and service.
|
| Anecdotally, they have gone above and beyond what was required
| or expected, for me, many times, including helping out when
| products were out of warranty.
| Mo3 wrote:
| > they have gone above and beyond what was expected
|
| 100%
| lostgame wrote:
| >> Anecdotally, they have gone above and beyond what was
| required or expected, for me, many times, including helping
| out when products were out of warranty.
|
| Absolutely, from replacing an entire water-damaged MacBook
| (with a minor spec boost on the upgrade, even!) - to simply
| handing me a new identical iPhone when I went in for a screen
| repair - etc, etc...I can honestly say that Apple's
| incredible customer service is a huge part of the reason I
| still use their products nearly 20 years after I bought my
| first one.
| rejectfinite wrote:
| This is for enterprises and companies to run their mac fleet.
| Not end-user customer support.
| Mo3 wrote:
| That's what I was implying, yes.
| boplicity wrote:
| My experience a few years ago was they did a repair, out of
| warranty. It didn't work, so they replaced the mainboard and
| two other components for no additional cost. That was an
| excellent experience.
|
| Unfortunately, I can't use the new Macbooks. Looking at the
| screen for more than a few minutes gives me a headache. (Even
| with adjusting many different settings.)
| CoastalCoder wrote:
| Any idea what the exact issue is with the screens?
| sofixa wrote:
| Is it the reflectiveness ? Reflective screens really strain
| my eyes, compared to matte screens and I haven't really found
| a "solution" besides just to use an external matte screen
| with my company-issued MBP. It sucks when I have to use it on
| itself when on the road ( due to the screen, the touchpad i
| dislike and which can't have a separate scroll direction, and
| the keyboard layout which is different than my regular
| keyboard just enough to be annoying).
| boplicity wrote:
| It's probably not the reflective screen; as the 2013
| Macbook Pro is just fine, and also reflective. I wish I
| knew the answer, as the Macbooks are incredible machines. I
| wonder if it is either too bright, or too low contrast when
| turned down. I can't tell. It is strange, and annoying, for
| sure.
|
| I'm hoping to find a decent laptop as an alternative; the
| new Macbook Pros have excellent keyboards, touchpads,
| speakers, microphone, webcam, processing power, etc. I'm
| not sure which alternative has nearly as "complete" of a
| package.
| mirntyfirty wrote:
| Along with hooking into as many subscriptions as possible.
| tmp_anon_22 wrote:
| Hey Tinder is only $40/mo now!
| mirntyfirty wrote:
| Good thing that's not factored into CPI
| [deleted]
| ivan_gammel wrote:
| That's a big thing. When your organization deploys hundreds of
| end user Apple devices, you definitely want to make it
| maintainable. Updating inventory system, rolling out centralized
| OS updates via canary group, pushing new versions of software,
| setting up security policies, tracking and blocking stolen
| devices - all this stuff requires some internal expertise in the
| IT team.
| zackmorris wrote:
| I feel like perhaps this is the wrong approach. Apple was once
| known for making ubiquitous hardware and software that didn't
| need a manual. So I view most IT topics as anti-patterns that
| Apple should be solving rather than coping with.
|
| If I worked at Apple, I'd vote to invest more resources in fixing
| longstanding bugs. They make great stuff, but I've noticed a
| trend lately where nearly every Apple solution has a poison pill
| somewhere that makes it painful for a small minority of users and
| edge cases. For example:
|
| * Apple Time Machine does a 2-phase backup where the first phase
| is a "preparing backup" step that has no progress indicator,
| making it impossible to predict how long a backup will take. I've
| seen it take anywhere from a few minutes to days, meaning that if
| I forget to back up at the end of my workday, I simply have to
| skip it and swallow the anxiety unless I want to hang around for
| half an hour to back up 300 MB of changes.
|
| * iOS Safari added a search bar at the top for finding common
| tabs like "gmail". Which works great unless you have hundreds of
| tabs open, which requires scrolling pages and pages of tabs, and
| I've inadvertently thrown tabs away sideways as I was scrolling.
| A real solution here would be to make the search field available
| at any scroll height and/or provide a way to manage large numbers
| of tabs (which in fairness is an open problem, just like email).
|
| * iOS has an issue where Wi-Fi degrades after a few minutes/hours
| of use with various wireless routers, requiring the user to
| acquire a new DHCP lease (basically turn Wi-Fi off and back on
| again). I notice this especially with browsing social apps like
| TikTok or if the router's networking stack has gotten fragmented
| with UDP packets with P2P software like BitTorrent or video
| streaming. Apple needs to detect this and acquire a new DHCP
| lease automatically, rather than pretending that they don't have
| a problem.
|
| * External display support is hopelessly broken, especially with
| DisplayPort/HDMI dongles. I have a 50/50 chance of the left and
| right displays being swapped, regardless of which ports I plug
| the cables into. There's no debounce period between the time I
| connect a display and when Safari starts rearranging windows, so
| I literally have to remember to force-quit Safari before I pack
| up my work computer or it will lock up for many minutes when I
| connect it to displays again. I'd vote to scrap the code
| completely and start again from first principles, approaching it
| from a no-code perspective, and think about managing the display
| IDs as simple sets, falling back to heuristics in pathological
| cases like two or more displays having the same ID (which should
| never happen, but display protocols are hopelessly convoluted due
| to DRM and other concerns).
|
| * The on-off switch on Apple's wireless keyboard is atrociously
| unergonomic because it can't be used one-handed without sliding
| the keyboard into something (like a cup of coffee that then
| spills onto the computer). Also the anodized edge of the keyboard
| is so sharp that I accidentally cut through my front door screen
| as I was leaving for work one day.
|
| I could go on forever because like I said, so many of Apple's
| solutions have these poison pills. This is a tiny sampling of the
| things that cause me pain on a daily basis that I don't think
| will ever be addressed. I simply can't get into the myriad of
| issues with tons of other apps like Xcode, because that would
| fill volumes. Which is why I feel that Apple going the IT route
| will lead to further passing of the buck and stagnation,
| similarly to how Microsoft has struggled.
| Spivak wrote:
| This makes total sense because I've seen first hand Apple lose
| whole office Mac contracts because the business has no one who
| can administer a fleet of Macs like they can Windows machines.
| Everyone always talks about Dell/Lenovo being cheaper but after
| doing the purchasing they're really not -- you can buy less for
| less sure, but the difference for comparable laptops is
| negligible when budgets start rounding to the nearest 5 zeros.
| Ecosystems matter at lot more and there is remarkably little
| information on Apple's MDM solutions like Jamf where AD and
| InTune are turnkey by comparison.
| chrisseaton wrote:
| Now that almost all non-tech-applications are web-based, is
| there any need for IT to admin your system like they used to?
| Tsiklon wrote:
| Usually in many organisations it's a case of enforcing
| compliance across the fleet as opposed to actively
| administering the machines; enforcing browser profiles,
| software deployments and configurations, OS patch revisions,
| directory services integrations, that sort of thing.
|
| But yes many computer workers effectively use their systems
| like chromebooks. Hell I'm in an operations role and aside
| from my terminal and mail client, I use my system like a
| glorified chromebook hah
| rejectfinite wrote:
| KaiserPro wrote:
| Security.
|
| Like VPNs, app store policies, user-creation, All of this
| needs a decent understanding of the OS and a config
| management system to implement it.
|
| The problem with OSX is that most release change things,
| often in undocumented ways. Like breaking how AD integrates
| (thanks 10.6)
| kriro wrote:
| Well basically in the Windows world you have user management,
| files and printing, security/patching and then taking care of
| programs on the user's computers and infrastructure (servers,
| setting up a VPN etc.).
|
| Depending on the organization, there are many non web-based
| programs that are run. Think about an engineering company.
| They'll probably have some sort of CAD like SolidWorks and
| something like Matlab etc.
|
| Even if everything would be web based you still have to
| handle licensing/logins somehow. But yeah in theory the users
| need less hand holding because less stuff is actually
| installed.
| [deleted]
| chrisseaton wrote:
| Vast majority of the things you list seem like a very
| legacy way to do things.
|
| If you have to list 'printers' to give an example then you
| know it might not be as relevant these days.
| zrobotics wrote:
| I hate printers with every fiber of my being, but for
| certain companies they are unavoidable. We run our own
| fulfillment center rather than use 3rd party logistics,
| and there is absolutely no way we could operate without
| them. If the printers in the warehouse go down, then I
| have to explain why customers aren't getting orders
| fulfilled and we have hourly employees waiting for me to
| fix things. Not everyone works in an office.
|
| That being said, if the printer in the office has issues
| I may not even hear about it for a month...
| greedo wrote:
| Any decent sized organization, even ones that don't have
| regulatory compliance to worry about, has to deal with
| the majority of things listed. My company has roughly 200
| Macs in use, around 5% of the total endpoints in use. The
| admins who specialize in this have to worry primarily
| about patch management, application deployment, and
| security. Authentication is through AD, so any changes
| that might affect this have to be done carefully. And
| yes, printing is still a big deal.
| chrisseaton wrote:
| > worry primarily about patch management
|
| Don't the OS and app prompt for their own updates these
| days?
| rejectfinite wrote:
| Sure but users can decline them and never reboot
| namdnay wrote:
| There's no way an enterprise can follow the consumer
| cadence for patches and updates. There are dozens if not
| hundreds of custom apps that could break
| itisit wrote:
| Hoping for the best is not how compliance works.
| chrisseaton wrote:
| I'm not being obtuse - but if you can't trust your
| employees to run the updates they're asked to, then what
| are you able to trust them with?
| aatharuv wrote:
| Your employees have deliverables. Maybe they're customer
| facing. Maybe they're not directly customer facing.
|
| But the incentive structure may prioritize getting their
| deliverables done over doing patching at least in the
| short term. The corporate hierarchies for IT and their
| main organization might only have a common manager at the
| very top of the company.
| easton wrote:
| They do, but people don't click on the "do the update"
| button so you need a way to force it for compliance
| reasons. And sometimes you want to withhold an update if
| it breaks an important app, etc.
| plonk wrote:
| You don't want the whole office to be out of work for a
| day because the last Nvidia update broke some
| professional software your techs are using. This lets you
| test the patch on some machines before rolling it out to
| your whole org.
| mgkimsal wrote:
| I was surprised they didn't have this 10-15 years ago. I sort
| of wonder if Jobs had lived if he'd had pivoted towards this
| enterprise/support direction.
| giobox wrote:
| Theres a fair amount of quotes I'm too lazy to find now where
| Jobs expresses his absolute distain for the "enterprise"
| market.
|
| With enterprise software, the end user is almost never the
| actual paying customer, which when you are trying to make
| really end-user focused products that delight in the way
| Apple do, can lead to incentives that prioritise enterprise
| needs over consumer - look at the huge number of enterprise
| specific features Microsoft historically have built, that
| have affected consumers too. Jobs loved making consumer
| products so much, I can't imagine he ever would have been
| able to really chase enterprise customers.
|
| The move to targeting services and enterprise more at Apple
| happened under Cook, because, well, he has to continue
| growing the company and Services + more engagement with
| enterprise markets have been critical to growth post Jobs
| under Cook. Perhaps Steve ultimately would have done the same
| as Cook, given iPhone can't grow forever etc, but it would
| have been a major shift in his opinions/outlook for Apple.
|
| I'm talking about "Enterprise" in the traditional software
| industry sense, which is _not_ the same industry apple target
| for creative professionals, even if tools like MDM etc can
| overlap. Jobs loved "professional" users in creative
| industries, not enterprise volume sales and fleet management
| tools etc etc.
| spitfire wrote:
| Steve jobs got burnt by enterprise customers at NeXT. Once
| he got burnt he had a habit of pivoting away and never
| revisiting a subject.
|
| Which is a shame NeXT (apple) had a world leading ORM and
| RPC system in 1990. It would still impress people today.
| KerrAvon wrote:
| I dunno about that. The ORM was DatabaseKit? That didn't
| make into OS X, but if DO is the RPC system, that was
| available in Mac OS X. It was full of security holes and
| was prone to deadlocks.
|
| I also suspect people raised alongside ubiquitous web 2.0
| technology would be a lot less impressed with the NeXT
| demos than all of us who saw them with pre-web eyes.
| spitfire wrote:
| I was thinking enterprise objects framework which came
| after they realized databasekit was a dud.
|
| It's equivalent to rails or similar orms. But it
| integrated with interface builder. See this [1] demo
| about 23 minutes in... just after he demos how great next
| step handles faces. He demos building a query crud app
| fully drag n drop.
|
| Are you sure DO was available in OS X?
|
| [1] https://m.youtube.com/watch?v=4UiGnpmwAJk
| [deleted]
| Mountain_Skies wrote:
| Even worse than the Enterprise things that made their way
| into Microsoft's consumer products are the things that
| Microsoft rejected that enterprise wanted. Raymond Chen
| mentions these requests often in his 'The Old New Thing'
| blog. I can imagine Jobs going ballistic on enterprise
| customers who make one too many of these requests (and in
| some cases, the first request might be that one too many).
| cestith wrote:
| I'd guess he would have. Jobs cared about professional users,
| and not just in film, graphic design, and music. Many
| decisions these past years feel like the company has not seen
| the need to invest in enterprise users and especially not
| enterprise fleet management.
| jeromegv wrote:
| Jobs cared about professional users but never cared much
| about enterprise.
|
| There's a good quote in this 2010 article:
| https://www.zdnet.com/article/what-steve-jobs-hates-about-
| th...
|
| >"What I love about the consumer market, that I always
| hated about the enterprise market, is that we come up with
| a product, we try to tell everybody about it, and every
| person votes for themselves. They go 'yes' or 'no,' and if
| enough of them say 'yes,' we get to come to work tomorrow.
| That's how it works. It's really simple. With the
| enterprise market, it's not so simple. The people that use
| the products don't decide for themselves, and the people
| that make those decisions sometimes are confused. We love
| just trying to make the best products in the world for
| people and having them tell us by how they vote with their
| wallets whether we're on track or not."
| rovr138 wrote:
| I mean, if they had solutions that compete with what the
| other market has, then companies can support both.
|
| This professional training would help with that. It's not
| necessarily that things aren't available. Sometimes it's
| just not having someone that knows how to.
| colechristensen wrote:
| The motivations of enterprises and individuals are
| different. Trying to please both or compromise between
| them creates worse outcomes for the individual users. The
| choices you make when interests conflict lowers quality.
| twoWhlsGud wrote:
| Indeed. And there's another side that we used to discuss
| - many folks have negative associations with the gear
| they use at work _because_ of the way they 're managed by
| IT orgs. Compare a Windows box with a heavy-handed AV
| setup etc with the same tier of hardware with a stock OS
| install - the stock version is often a lot more
| responsive/usable. (And obviously the IT dept may have
| its reasons for locking down, but that's besides the
| point.)
|
| Due to near-dominance of iPhone/iPads, Apple doesn't have
| a problem getting mindshare these days, so brand
| familiarity (which could be an offsetting benefit of a
| stronger enterprise presence) is not much of a problem.
| massysett wrote:
| I'm not so sure about this, my Windows at home is a stock
| one and it randomly inserts junk into my Start menu and
| comes with crapware. The one I use at work has full-time
| admins to protect me from this garbage. I bought the
| Windows box to do only one thing (be essentially a dumb
| terminal to connect to work) but even using Windows for a
| task this small is such a bad experience that if I had it
| to do over I would just spend the extra money and get a
| Mac Mini.
| jshier wrote:
| They did! I'm an Apple Certified Support Professional and
| Server Administrator (10.5 and 10.6). They had a whole series
| of certifications you could get, just like Microsoft (though
| not as extensive). Those all went by the wayside when they
| started dropping their enterprise products (Mac OS X Server,
| Xserve) to the point I'm not even sure what existed before
| this announcement (haven't been an admin in 12 years at this
| point).
|
| On a related note, once I took the tests for the SP and SA
| certifications (in 2009), my name was supposed to show up on
| Apple's site for certified professionals. This was important,
| as any employer would check that list to make sure your
| certifications were up to date. Apparently that process
| wasn't automatic, as I wasn't on the list after three months.
| One email to steve@apple.com later and I was on the site!
| adolph wrote:
| Probably need a lite version for families too. I was wasting time
| updating each kid's Screentime settings hands-on-device before
| realizing if I got them AppleIDs I change settings remotely.
| chrisseaton wrote:
| Isn't that the Genius Bar?
| adolph wrote:
| Does that still exist? I havn't been since before I had kids
| and still physically went past a store's curbside in the
| early 2Ks.
| chrisseaton wrote:
| > Does that still exist?
|
| Yes - just walk into any store.
| dhosek wrote:
| Although in the Covid era, stopping into a store on a
| whim is not always possible. Apple is on the right side
| of the bell curve when it comes to Covid cautiousness, it
| seems, and it's not uncommon for a store to be
| appointment only when everything else nearby is open like
| it's 2019.
| gnicholas wrote:
| Getting appts is a pain, and there's always an 'unexpected'
| wait because they're running behind schedule. Probably better
| to go to their tutorial classes for a particular topic and
| then ask the trainer how to do the thing you want to do.
| gjsman-1000 wrote:
| Screen Time on macOS is _super broken_ it 's insane. The "ask
| for permission" prompt when visiting a blocked website predates
| HTML5, and the web restrictions have a tendency to "fail open"
| after a few hours allowing _everything_ to pass through. If you
| choose the approved-site-only option for a younger child, you
| 'll get popups galore from the built-in apps phoning home and
| have to approve them all manually. I gave up fighting it and
| had to buy a 3rd-party solution because what's the point of a
| parental control that randomly stops working?
|
| Fix it Apple, I beg you.
| thekiptxt wrote:
| And on iOS, _every single time_ I share a link from HN, that
| website persists in screen time.
|
| E.g. if I were to share the link to TFA in WhatsApp, my
| screen time tomorrow would say "21 hours on apple.com"
|
| Only clearing browser data fixes this. It's absurd.
| nojito wrote:
| https://www.apple.com/feedback/
| Y-bar wrote:
| You're posting that link without comment, as if we haven't
| used that through the years and from experience noticed
| that nothing ever happens with bugs, requests, and such
| submitted through that form.
| nojito wrote:
| Nope. Same reason why people post long detailed complaint
| comments on social media without submitting pull requests
| to open-source projects.
|
| People are lazy. It's much easier to use social media
| than it is to share feedback or submit pull requests.
| lostgame wrote:
| You've clearly never had the displeasure of filing a
| Radar report.
|
| It's about as effective to write the report on paper and
| light it on fire - the chance of it getting actually
| addressed is about the same.
| eropple wrote:
| Almost anyone who ever filed a Radar is pinching the
| bridge of their nose right now.
| corrral wrote:
| I miss when those settings were separate from "screen time".
| They were much simpler. Screen Time's more flexible but takes a
| lot more effort to set up, and I'm never sure I've gotten it
| all the way I want.
| elpakal wrote:
| I like the idea of them making app development tutorials, their
| other SwiftUI one was well done IMHO and this one looks like they
| put the same amount of thought into it:
| https://training.apple.com/appdeveloper
| youniverse wrote:
| I just looked at both new courses. All the page reading time
| estimates are pretty fucking misleading. All the ones I saw said
| 5 min. but they just have a list of links that are an hour of
| reading material each. I'm bewildered.
| happyopossum wrote:
| The pages you're talking about are listed as references - not
| required reading, so 5 minutes to review and familiarize
| yourself with what reference material is available is
| completely reasonable.
| youniverse wrote:
| I hope you're right but even clicking into random required
| reading I was still getting lists of links? Maybe I got an
| unlucky sampling but the few resources I glanced at really
| should be required reading.
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