[HN Gopher] You can now ask Google to remove your phone number, ...
       ___________________________________________________________________
        
       You can now ask Google to remove your phone number, email or
       address from search
        
       Author : todsacerdoti
       Score  : 212 points
       Date   : 2022-04-29 19:32 UTC (3 hours ago)
        
 (HTM) web link (krebsonsecurity.com)
 (TXT) w3m dump (krebsonsecurity.com)
        
       | beyondd wrote:
       | This is great, but removing the info from Google does nothing to
       | remove it from the source. People search data brokers are one of
       | the most common sources of unwanted posting of home address,
       | phone number and email. If that's the info you want to remove,
       | you can use Google as a tool for discovery to figure out who is
       | posting the info, and then opt out at the source to have it
       | removed. For more coverage you can use Optery's free crawl /
       | scrape / scan of the people search data broker sites for you, and
       | use that to have the listings removed from the source. Wherever
       | possible, removing the info from the source is much better than
       | just removing it from Google.
        
         | tyrfing wrote:
         | Those sites are low quality and it's often easy to get much
         | better free data. SF recorder's publicly posted property
         | records, searchable by name, for example. There are also
         | numerous private databases with high quality data which
         | certainly don't want to be indexed. Your info being on those
         | public sites (which isn't very meaningful due to how many
         | errors they have) is mostly a symptom of how easily available
         | it is, rather than a source to be plugged. Suppressing it may
         | make it slightly harder for an uncommitted nutcase to track you
         | down, but won't make much of a difference overall. Going from a
         | name to much more info is very easy in the general case, and if
         | it isn't, there won't be valid info on those sites.
        
         | paul7986 wrote:
         | Personally its always been out there these people search sites
         | just make it easy to figure it out who your dealing with
         | especially when it comes to dating.
         | 
         | Was just with someone for the past few months who said all
         | their relatives passed due to a horrific car accident and they
         | would talk a lot about saying how much they missed them and are
         | alone; have no one. Ummm they are all alive and well.. there
         | was no horrific accident and she is just a crazy manipulator...
         | gain sympathy to get whatever she wanted (toxic ... gross.. go
         | away) ... Amber Heard type.
         | 
         | thanks SearchPeopleFree.com for letting me learn and move on
         | quickly!
        
         | rotexo wrote:
         | So you would recommend Optery? Some of the paid opt-out
         | services seem to me to be essentially extortion schemes, want
         | to make sure any service I use wouldn't be like that.
        
           | beyondd wrote:
           | Extensive analysis of Optery and the topic of removing your
           | personal info from the web on HN here:
           | 
           | https://news.ycombinator.com/item?id=30605010
        
             | rotexo wrote:
             | Thanks, will have to read up on it.
        
         | KarlKemp wrote:
         | Meh... If some data about me is listed on a website nobody ever
         | sees, I don't care what sound a tree falling in the wood makes.
         | 
         | This isn't a binary issue. Removing data from Google will
         | usually have 90 % of the effect of removing it everywhere.
        
           | willis936 wrote:
           | Data brokers aren't "websites no one uses".
        
           | bobbygoodlatte wrote:
           | That all changes if you have a stalker / bad actor going
           | after you online. Once your address hits one of these sites,
           | it's on every one of them. And you'll be playing a constant
           | game of whac-a-mole if you want them removed.
           | 
           | The amount of hoops you need to jump through to protect your
           | privacy / shield your address in the US is quite incredible.
           | And if you don't do it correctly from the start (use an
           | anonymous land trust, etc), you're hosed.
           | 
           | Privacy should be the default. People's home addresses
           | shouldn't be public info
        
             | JumpCrisscross wrote:
             | > _hoops you need to jump through to protect your privacy /
             | shield your address in the US is quite incredible_
             | 
             | The U.S. has a decentralized land registration system. The
             | downside is it usually cannot provide indefeasible title
             | [1]. The upside is it's tremendously robust. That
             | robustness comes, in part, from publicly-verifiable
             | records.
             | 
             | > _People 's home addresses shouldn't be public info_
             | 
             | Confidential property ownership has its own issues.
             | 
             | It's less stable. In the event of a dispute you only have
             | the registrar's and disputing owners' records to consult.
             | It's also associated with embezzlement, money laundering
             | and tax fraud. (The set of societies where a public home
             | address puts one at risk and the set that have problems
             | with embezzlement and laundering overlap in their
             | institutional weakness.)
             | 
             | (For tenants, on the other hand, there are fewer compelling
             | reasons to publish residence.)
             | 
             | [1] https://en.wikipedia.org/wiki/Torrens_title#Indefeasibi
             | lity_...
        
       | WaitWaitWha wrote:
       | It took me about 10 minutes to figure out that the link provided
       | from the Google article really just leads to a workflow where i
       | have to answer just the right questions to get to the actual form
       | (https://support.google.com/legal/troubleshooter/1114905?rd=1...)
       | . And, then go through a second workflow, which puts you to...
       | the first workflow.
       | 
       | I have yet to reach a page where I can submit the URLs to be
       | removed. I consider myself a neophyte technologist, since I just
       | started a few decades ago with punch cards. I doubt most of the
       | general public will figure out how to perform this process.
       | 
       | I will give some grace, and come back in a month.
        
       | mikepechadotcom wrote:
       | Sounds great, however I am scared that when I do this, Google
       | will flag my account, and if I need to use their other services,
       | like Google Ads, Gmail, YouTube etc. my account is suddenly
       | blocked because of [insert arbitrary ToS violation]
        
         | Teandw wrote:
         | That's a random thing to be worried of. That's not going to
         | happen.
        
       | voakbasda wrote:
       | I have asked Google (repeatedly) to remove roads on my private
       | property from their Maps. Those roads still appear there, so I
       | find it hard to believe they will honor these types requests
       | either.
        
         | Teandw wrote:
         | From previous experience they will virtually never 'remove' a
         | road as the road is there and it should appear for 'accuracy'
         | purpose, so if you're trying to get them to do that, that will
         | be the reason why it's staying up.
         | 
         | Instead you have to submit an edit and state in there that it's
         | a private road and on private property so should not be used
         | for navigation purposes. It will then be removed from
         | navigation etc.
        
         | texasbigdata wrote:
         | Do your roads appear on any government maps? I believe the
         | mapping agency for road is called...shucks I forget. They're
         | sometimes ahead or behind Google maps.
        
           | dylan604 wrote:
           | If it is a private road on private property, I don't care if
           | it is on a gov't map or not. It should not be listed as a
           | route on any publicly available map service. In fact, it
           | should be required to be explicitly labeled as private
           | property "violaters will be prosecuted" type of thing.
        
         | dylan604 wrote:
         | Several years back Google started naming the alley ways in my
         | neighborhood as if they were streets. Either all of the car
         | services use Google maps, or other map services made the same
         | decision. This is obvious as drivers are constantly being
         | routed through alleys in my neighborhood for
         | rideshares/deliveries/etc. As a side benefit to this, you can
         | tell if you're driver is clueless by watching them go through
         | the alleys to find you or make the obvious decision to not go
         | down an alley.
         | 
         | Several attempts at reporting this to Gmaps has gone ignored.
        
         | kube-system wrote:
         | There are plenty of reasons to map roads on private property,
         | and presumably it is visible in satellite imagery, so I don't
         | see that as a compelling argument by itself. If we're not
         | counting oceans, most of what is on a map is private property.
        
       | sumthinprofound wrote:
       | once a month I google my PII and then either opt out through the
       | hosting website or go through the google removal request process.
       | 
       | After I saw this news article about phone # removal I went to
       | look for the search results that I had previously found on Google
       | but apparently Google had already delisted them. Good stuff.
        
       | fibers wrote:
       | Isn't this good? What's the downside?
        
         | Teandw wrote:
         | The possible downside is that it could allow
         | scammers/fraudsters to get their details removed.
        
         | rosndo wrote:
         | Krebs's doxing posts will get removed from Google?
        
         | rotexo wrote:
         | This is really good, imho. The downside is that the information
         | is of course all still out there for a sufficiently motivated
         | person to find.
        
         | _jal wrote:
         | > What's the downside?
         | 
         | I did reconnect with someone I lost track of a long time ago
         | via google-stalking, found their email address. I'm pretty sure
         | they agree that it was nice to reconnect, we talk regularly
         | again.
         | 
         | (Neither of us are FB users, so no, it doesn't substitute.)
        
           | notafraudster wrote:
           | For this to be a downside, you have to believe that the
           | person expressly wants to remove their email address from
           | your view, but nevertheless wants to reconnect with you.
           | That's possible, but I don't think a sane thing to build
           | around.
        
             | lupire wrote:
             | It's a downside, not a "build around".
        
             | [deleted]
        
       | andrewgioia wrote:
       | > Google says a removal request will be considered if the search
       | result in question includes the presence of "explicit or implicit
       | threats" or "explicit or implicit calls to action for others to
       | harm or harass."
       | 
       | Apparently they've always had a process for bank account info and
       | other related things, but I can't get some of the newly included
       | items, like login credentials, removed unless I can show actual
       | or implicit threats of harm?
        
         | vlunkr wrote:
         | I'm implicitly threatened by a multi-billion dollar corporation
         | making my personal information available publicly and refusing
         | to remove it unless I have evidence of explicit or implicit
         | threats.
        
           | throwaway0220 wrote:
           | > " _...unless I have evidence of explicit or implicit
           | threats._ "
           | 
           | It seems you're misreading the policy. See my comment above
           | [1].
           | 
           | [1] https://news.ycombinator.com/item?id=31210455
        
           | Teandw wrote:
           | Technically they haven't made your personal information
           | available publicly. It was already public if Google managed
           | to get their hands on it. They've just made it easier to
           | find.
        
             | reaperducer wrote:
             | Google buys 90% of credit card transactions. That's not
             | public information.
             | 
             | And the only way to opt out of it is to not use credit
             | cards.
        
               | lupire wrote:
               | It is not _free_ as in gratis, but it is publivally
               | available, just as tomatoes are publicly available at
               | stores.
        
               | KennyBlanken wrote:
               | > Google buys 90% of credit card transactions.
               | 
               | Source, please.
        
               | lupire wrote:
               | Bloomberg reported (paywall) and the web plagiarized:
               | 
               | https://www.google.com/search?q=Google%20buys%2090%25%20o
               | f%2...
               | 
               | The "90%" might not be easily sourced, but also not the
               | crux.
        
               | DaltonCoffee wrote:
               | Do they publicly index this information tho?
        
               | reaperducer wrote:
               | Does it matter?
               | 
               | Is it somehow OK for someone to build a dossier on
               | another person as long as they use that information for
               | their own purposes?
        
               | Teandw wrote:
               | Well, yes. Because you're talking about a different
               | scenario than what is going on here.
        
               | alar44 wrote:
               | Yes? Are you telling me I can't know things about people?
        
               | kevin_thibedeau wrote:
               | You won't get your mitts on their video rental records.
               | We need another embarrassing data breach to get more
               | protections.
        
               | dylan604 wrote:
               | Is this still true? Nobody goes to Blockbuster to rent
               | videos. Videos are streamed to you on a plethora of
               | devices. Does the video rental regulations apply to
               | YouTube sharing your video selections? PornHub? Netflix?
        
             | munk-a wrote:
             | There isn't a material difference between those two things.
             | What precisely is private information - outside of
             | information stored solely inside your head. Even medical
             | records can be made public through certain actions so
             | pretty much everything is potentially public information.
             | 
             | Making things easier to find can be a threat - it's why
             | there's a lot of compelling discussion around websites that
             | take rosters of arrest records and post them on big scary
             | websites along with pictures and lurid descriptions of the
             | person's crime - offering to remove the information for a
             | fee.
        
               | KennyBlanken wrote:
               | Fascinating, isn't it, that linking to a movie or cracked
               | software is something they have to stop linking to upon
               | request no questions asked _by law_ , but if your
               | personal information or financial information or login
               | credentials are posted somewhere, you gotta prove you'd
               | be harassed...
               | 
               | The US needs a GDPR-equivalent law.
        
               | Teandw wrote:
               | Making things easier to find can be a threat, yes. I
               | guess that's why they're moving towards allowing things
               | like this to be removed.
        
         | no-dr-onboard wrote:
         | I wonder what the standards are to verify this. Can I just
         | sockpuppet a twitter account calling for my harassment and then
         | use that as proof of targeting?
         | 
         | IMO there should be as few barriers to entry as possible with
         | something like this.
        
           | stult wrote:
           | Cool new business model, harassment as a service. We'll get
           | your info off google for the low low price of $1.99 per fake
           | death threat
        
             | reaperducer wrote:
             | I hear ads on the radio for "reputation management"
             | companies that, in part, use similar methods.
        
       | rhexs wrote:
       | Here's a direct link to the removal process:
       | https://support.google.com/websearch/answer/9673730
       | 
       | Really neat.
        
       | distrohopper wrote:
       | if your email, phone number or address shows up in Google search
       | you are doing it wrong
        
       | ge96 wrote:
       | Ha the other day I found this site truepeoplesearch has all my
       | addresses/phone numbers, relatives... like cool
       | 
       | It probably came from resumes or something but still
        
         | belter wrote:
         | Do you mind if I send your application to a few jobs? :-)
        
           | ge96 wrote:
           | The data that they have is crazy, goes back at least 2
           | decades (places I lived in life).
        
         | kube-system wrote:
         | Assuming you're in the US, it is probably from financial data.
         | The whole market for data brokering has deep roots in financial
         | services like credit reporting.
        
       | [deleted]
        
       | recuter wrote:
       | Do humans really review these requests manually? How would that
       | scale?
        
         | Teandw wrote:
         | They do get reviewed manually. I would imagine in the grand
         | scheme of things, not many people would ever submit it.
         | 
         | Scaling it wouldn't be hard regardless, this would be very
         | basic task based work, that they would hire out to India or via
         | companies that handle this sort of work.
        
           | recuter wrote:
           | That's quite the contract. Could funnel the profits to
           | another company that targets end users offering assistance in
           | getting scrubbed from the internet.
        
             | Teandw wrote:
             | They tend to contract this sort of work to companies like
             | Lionbridge who are very strict on rules etc.
        
         | JadeNB wrote:
         | > Do humans really review these requests manually? How would
         | that scale?
         | 
         | A slow and frustrating process to stop displaying your private
         | information does Google no harm, so the answer from their side
         | is likely "who cares?"
        
       | unwind wrote:
       | Meta: The title is truncated ("Search" at the end turned to
       | "Searc") which doesn't look very nice.
       | 
       | I would suggest maybe s/Remove/Drop/ or just s/from Searc//.
        
       | KennyBlanken wrote:
       | The headline is extremely misleading. They will only remove the
       | information if you are being targeted by a doxxing campaign, and
       | they make it incredibly onerous to remove the information - you
       | have to provide screenshots, the URLs that generate the search
       | results, and then, bizarrely, you must also separately provide
       | the search terms.
       | 
       | The whole thing feels like a /r/maliciouscompliance post.
        
       | praveenhm wrote:
       | Removing from google doesn't go far enough, the big culprit is
       | the data broker. Displaying your age, is the biggest worry, among
       | your friends circle. John oliver recently made a late night show
       | on data brokers, threatening the congress members, must watch for
       | anyone. https://www.youtube.com/watch?v=wqn3gR1WTcA
        
       | deadbunny wrote:
       | Why is this dependant on receiving threats? By that point people
       | already have your info. Why can't I remove it without jumping
       | through hoops?
        
         | Barrin92 wrote:
        
         | throwaway0220 wrote:
         | > _Why is this dependant on receiving threats?_
         | 
         | It is not.
         | 
         | From the form [1]: " _...that has POTENTIAL to create
         | significant risks of identity theft, financial fraud, harmful
         | direct contact, or other specific harms..._ " (emphasis mine).
         | 
         | The requirements section states that you may request removal
         | due to the page having "personally identifiable info" OR
         | doxxing content "used in implicit or explicit threats".
         | 
         | Now, there's exceptions to this (e.g. public records,
         | newsworthy content), but nowhere it says you have to receive
         | threats first before requesting removal.
         | 
         | disclaimer: Googler, but no relationship with the team, and
         | have no other knowledge of this policy other reading the public
         | blog post.
         | 
         | [1] https://support.google.com/websearch/answer/9673730
        
           | jjulius wrote:
           | >It is not.
           | 
           | >... nowhere it says you have to receive threats first before
           | requesting removal.
           | 
           | Oh come on now, this is taken directly from your link:
           | 
           | >Requirements to remove doxxing content
           | 
           | >For us to consider the content for removal, it must meet
           | both of these requirements:
           | 
           | >1. Your contact info is present.
           | 
           | >2. There's the presence of:
           | 
           | >- Explicit or implicit threats, or
           | 
           | >- Explicit or implicit calls to action for others to harm or
           | harass.
           | 
           | So, yes. To remove doxxing content, you are required to show
           | proof of explicit or implicit threats.
           | 
           | If you think about it, the way the requirements are set up
           | are pretty damn backwards. Are you just requesting your
           | personal info to be removed just for the sake of having it
           | removed? Sure, as long as it's your CC/bank
           | account/SSN/whatever else on that list, they'll remove it.
           | But if you tell them you're being doxxed? Well fuck you, they
           | won't just up and remove the data like they would've before,
           | now you have to prove you're being targeted, too. It's like
           | it'd be easier to have the doxxing content removed if you
           | _didn 't_ tell them you're being doxxed.
        
             | lupire wrote:
             | It's confusing. The policy document lists contact info
             | twice, and to the form is missing the "other doxxing
             | content" option.
             | 
             | It looks like the form has design errors that don't match
             | the policy.
        
           | [deleted]
        
           | KennyBlanken wrote:
           | "Is your contact information being shared with malicious,
           | threatening, or harassing intent, which is known as doxxing?
           | 
           | - Yes, the contact info is being shared with doxxing intent -
           | No, the contact info is not being shared with doxxing intent"
           | 
           | The headline is extremely misleading.
        
             | lupire wrote:
             | The policy document is slightly inconsistent with itself
             | and inconsistent with the form options.
             | 
             | This was not well reviewed.
        
         | dylan604 wrote:
         | >Why can't I remove it without jumping through hoops?
         | 
         | Because the biggest hoop is that the data is not located in
         | just one place. It's the internet, so the data is
         | shared/duplicated as fast as it becomes available. You have no
         | idea how many places it lives because not all places are
         | available for public browsing. Some one buys it, then resells
         | it ad nauseam.
        
       | Lapsa wrote:
       | aka google collects your phone number, email and address
        
       | qiskit wrote:
       | Does this remove it from search results only or from google's
       | databases? I'm assuming google keep all the data internally for
       | themselves and just filters it out for the users.
        
       | y-c-o-m-b wrote:
       | Well I filled it out. Let's see what happens. A lot of these
       | websites have no way to remove personal info or make it very
       | difficult to do so, so this is a minor step in the right
       | direction. For me it's a matter of safety. I used to have a best
       | friend about 15 years ago that got busted for sex crimes with
       | minors and he's due to be released next month. The first thing
       | he's going to do is look me up and find where I live, I guarantee
       | it. I have kids that are around the same age as the minors he
       | violated, so it's a serious concern knowing he can so easily find
       | where I live and potentially harass us or worse.
        
       | pawelkobojek wrote:
       | It's great but a related question: if Google processes phone
       | numbers how is it GDPR compliant? They definitely don't ask every
       | person in the EU whether they can process their personal data and
       | yet it is possible to find EU citizens' phone numbers using their
       | search engine.
        
         | Teandw wrote:
         | 'Technically' Google only lists websites in their search engine
         | that a website owner has authorised them to scrape/crawl. Part
         | of Google's TOS is that if you allow them to crawl your
         | website, you're following all legal responsibilities in the
         | countries you serve your website to.
         | 
         | That in theory means that if your details are on a website,
         | you've already given consent for it to be shared with Google.
         | 
         | Does that happen in reality? Most of the time I doubt it. But
         | it pushes the liability onto the website owner.
        
           | digitallyfree wrote:
           | Uh, you don't really "allow" them to visit your website. All
           | you can do is disallow them from visiting by blocking them
           | using robots.txt. If you don't have a robots.txt stating
           | otherwise they will crawl and index your site.
           | 
           | UPDATE: I suppose if you specifically allow the Googlebot via
           | robots.txt, then in that case they could probably argue that
           | you gave them permission to access the site.
        
             | Teandw wrote:
             | When you put a website live on the internet, you're giving
             | everyone permission to access it, including Google, unless
             | you state otherwise. (Or put processes in place to make it
             | non-public.)
             | 
             | So yes, you do allow them to visit your website.
        
             | creato wrote:
             | If you put a website on the internet, you are granting
             | anyone or anything permission to look at it by default. The
             | alternative seems obviously untenable.
        
               | digitallyfree wrote:
               | Exactly, and this is why the TOS mentioned in the comment
               | is absurd. Basically that means that if the TOS is
               | legally valid, then technically Google can force any
               | arbitary terms on you if you simply put a website on the
               | internet. This would be the same as saying that all
               | citizens of America are subject to this agreement,
               | whether if they've seen it or not.
               | 
               | This is worse than shrinkwrap agreements and TOS banners
               | at the bottom of a website, since for those you could at
               | least argue that the person who opened the box/visited
               | the site saw the agreement. But in this case, there is
               | absolutely nothing to indicate that the person who
               | created the website even knew that Google as an entity
               | existed.
        
           | wumpus wrote:
           | Have you ever met a lawyer who thinks that kind of TOS is
           | valid in any way?
        
         | cnorthwood wrote:
         | Consent isn't the only basis you can use for processing data
         | under GDPR
        
         | wumpus wrote:
         | I have never seen a lawyer give an opinion about that. One way
         | to read the GDPR is that it outlaws all search engines, for
         | this reason. More likely it is a huge barrier to entry for new
         | search engines.
        
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       (page generated 2022-04-29 23:00 UTC)