[HN Gopher] I must announce the immediate end of service of SSLPing
       ___________________________________________________________________
        
       I must announce the immediate end of service of SSLPing
        
       Author : WelcomeShorty
       Score  : 579 points
       Date   : 2022-04-11 06:55 UTC (16 hours ago)
        
 (HTM) web link (sslping.com)
 (TXT) w3m dump (sslping.com)
        
       | thomastay wrote:
       | Sorry, but since the about page of sslping is down, what is it?
       | From what i can tell from the scant information on the internet,
       | it's a monitoring tool that tells you when your websites have a
       | SSL vulnerability?
        
       | WelcomeShorty wrote:
       | Happy user here. I am going to miss your service. It saved my day
       | a couple of times and I loved the no nonsense site, service &
       | notifications.
       | 
       | Thanks for all the fish and I wish you a great time developing
       | your next service!
        
         | weddpros wrote:
         | thanks man! This goes straight to my heart (yeah, I'm chris, I
         | amended the message on sslping.com to show my HN profile). I
         | surely didn't expect SSLPing to END its life on the first page
         | of HN. I'm sad today, really sad :( but my users were the best!
        
       | DesktopECHO wrote:
       | https://sslping.com/
       | 
       | This site can't provide a secure connection
       | 
       | sslping.com sent an invalid response. ERR_SSL_PROTOCOL_ERROR
       | 
       | /Ironic
        
         | spzb wrote:
         | Works for me, FWIW
        
         | silverfox17 wrote:
         | Did you ever update your root certificates after some of the
         | LetsEncrypt certificates expired in September?
        
       | vachina wrote:
        
       | f0e4c2f7 wrote:
       | If the owner of the site reads this, I'm unfamiliar with your
       | project but I've spent my career untangling especially tricky
       | problems of the kind you're describing. If I'm being honest I
       | find it to be fun.
       | 
       | Based on upvotes this is clearly a project some people cared
       | about. If you would like, comment and I'll add a way of
       | contacting me and do free consulting to take a look and see if I
       | can fix it.
       | 
       | I can't make any promises but from what you described it sounds
       | savable.
        
       | arciini wrote:
       | This seems like a perfectly reasonable way to end a service. The
       | server died, and the effort to bring it back up seems high.
       | 
       | This is a reminder to pay for services you depend on. Per the
       | Pinboard founder's post:
       | 
       | > I love free software and could not have built my site without
       | it. But free web services are not like free software. If your
       | free software project suddenly gets popular, you gain resources:
       | testers, developers and people willing to pitch in. If your free
       | website takes off, you lose resources. Your time is spent
       | firefighting and your money all goes to the nice people at
       | Linode.
       | 
       | > Like a service? Make them charge you or show you ads. If they
       | won't do it, clone them and do it yourself. Soon you'll be the
       | only game in town!
       | 
       | https://blog.pinboard.in/2011/12/don_t_be_a_free_user/
        
         | weddpros wrote:
         | Hi I'm the creator of sslping.
         | 
         | I'm just discovering that sslping is on the first page of HN.
         | It hurts to have to kill your project, but it hurts even more
         | to become famous after your death!
         | 
         | I've received 30+ super kind emails from users, and even a
         | donation... I didn't even know I had such a fan base
        
           | jeffrallen wrote:
           | You did good, and you're doing good by killing this the way
           | you need to for your own reasons. You don't owe anyone
           | anything.
           | 
           | Hang in there.
        
         | rozenmd wrote:
         | 100% - I'm less and less inclined to build free tiers into my
         | products these days, it's just not sustainable.
        
           | collaborative wrote:
           | I enjoy seeing less affluent audiences use my product for
           | free. It's hard to know who can who can't pay so you have to
           | make an arbitrary call. In my case, I assume Android users
           | can't pay and iOS users can. I have run some experiments and
           | I have seen that this is mostly true
           | 
           | Some people will think that this is unfair, but I think it's
           | great
        
           | boyband6666 wrote:
           | Free tiers are an essential; when settling on a service I
           | will try many, in parallel with our current system. If I'm
           | happy it is better I will switch,. when either immediately,
           | or after a short period results in us being paid at a mid
           | tier. If I have to pay to try, and find out if it is any good
           | and works for our specific cases, I'll try it after
           | competitors - so probably won't get round to it - as
           | something else probably meets our needs first.
        
             | madaxe_again wrote:
             | Free _trials_ are an essential for the reasons you describe
             | - but it doesn't mean it has to be free forever - just for
             | long enough to make an honest evaluation. 30 days is the
             | norm, and that seems fair to me.
        
               | Jenk wrote:
               | AWS (and generally all *aaS providers) free tier(s) are
               | enough to experiment with, and get a feel for, but are
               | limited enough that using them in any meaningful way is
               | very difficult without incurring cost.
               | 
               | Surely you can appreciate that "time" is not the only
               | commodity that can be meaningfully (and reasonably)
               | limited?
        
               | thfuran wrote:
               | Are you under the impression that their contention is
               | that _avoiding_ free tiers is essential?
        
               | ptman wrote:
               | https://paul.totterman.name/posts/free-clouds/ - you can
               | do quite a bit with some free tiers, and some don't have
               | a time limit
        
               | tedmiston wrote:
               | That said, much (but not all) of the AWS "Free Tier" is
               | really just a 12-month free trial. Only a small
               | percentage of the offerings are truly longterm freemium.
               | 
               | https://aws.amazon.com/free/
        
           | weddpros wrote:
           | I can't agree more... I'm the creator of SSLPing, and I can
           | say it sucks BIG TIME to discover people loved your product
           | and your product is on the first page of HN just after you
           | had to kill it !
        
           | [deleted]
        
           | berkes wrote:
           | This is a race-to-the-bottom though. Or a marathon-of-
           | deepest-pockets, whatever you call it.
           | 
           | If you decide to make people pay up, a competitor will step
           | up and offer a free version, subsidised from VC or lucrative
           | other businesses. And if the competitor isn't free, at least
           | its cheaper: triggering a race-to-the-bottom, ending in
           | "free".
           | 
           | In any market, for any service with potential, there _will_
           | be a free, or at least cheaper option. Untill mono- /oligo-
           | polies are established and prices go up, at which point the
           | customers are "extorted" or close to it: all the losses up to
           | now, must be paid from revenues now.
           | 
           | This is seen everywhere (from food delivery, via webhosting,
           | to PAAS to SAAS) and a clear and present proof of why "free
           | markets" aren't automatically efficient and need authorities
           | poking around in them - or else they hardly work at all, let
           | alone efficient.
        
             | throwaway412114 wrote:
             | This is only true under the premise of profit motivation or
             | some other kind of competition, which is not inherent to
             | the FOSS ecosystem.
             | 
             | >In any market, for any service with potential, there will
             | be a free, or at least cheaper option.
             | 
             | Which is not bad at all. IMHO the only problem here are
             | business decisions, slowly locking you into something. FOSS
             | nerds prefer protocols over platforms, which is why Posix
             | and Linux living up to it are so incredibly important. You
             | are right about the markets being misaligned, which is why
             | we have to be very sceptical about big corps buying into
             | various FOSS-foundations.
        
               | berkes wrote:
               | I presumed we were talking about the service part and not
               | the software part. My comment was about running a service
               | and not about offering FLOSS (or no floss) software.
               | 
               | Though I expect the same applies there too, only that
               | "race to the bottom" is less of a negative thing. And
               | could probably be "race to open-source". Where slowly all
               | paid-for software gets FLOSS alternatives that -at some
               | point- offer competing support/features/experience and
               | therefore make the paid/proprietary alternatives more or
               | less obsolete. E.g. while Oracle is still running and
               | offering their database, on the whole, the world runs
               | free databases. While Microsoft still sells billions of
               | OSes, on the whole -including Android- the world runs
               | Linux mostly. And except for OSX, hardly any other paid-
               | for unixes survived. And so forth.
        
             | Jenk wrote:
             | aka free market capitalism..
        
             | dgb23 wrote:
             | That's assuming quality is a constant and is purely
             | objective.
             | 
             | Is there an opportunity cost in providing a
             | gratis/marketing tier versus focusing more on paying
             | customers?
        
           | gregoriol wrote:
           | The guy is not talking about free tiers but about free
           | services though.
           | 
           | Free tiers are good if correctly sized compared to paid
           | tiers: they help users get to try/know your service, they
           | allow students and kids aroung the world to play with things,
           | they help small companies grow; if your free/paid tiers are
           | well done, those users who start with the free tier will grow
           | to the paid tiers. If not, it's should be ok too, not
           | everyone is going to need all your features.
        
           | indigochill wrote:
           | Free tiers are/should be a marketing tactic that gets people
           | comfortable enough with your product that when it comes time
           | to put money down, they put it on your thing rather than the
           | competitor. It's when free tiers don't have a sufficient draw
           | into a paid tier that you run into problems.
           | 
           | Microsoft figured this out relatively early on during their
           | monopoly lawsuit which they cleverly settled by donating a
           | bunch of Microsoft products to schools so that the next
           | generation of the workforce would grow up on Microsoft
           | products and become commercial Microsoft users in the
           | workforce (and I've seen Apple use this same approach since
           | then). What was ostensibly seen as a punishment by the legal
           | system simply entrenched their position further.
           | 
           | And in gaming, there's an entire industry around "free to
           | play" games that make billions of dollars, although I
           | sincerely hope B2B tech doesn't take marketing inspiration
           | from them.
        
             | lwkl wrote:
             | Microsoft offers their products to educational institutions
             | for a fraction of the price. You just have to license your
             | staff and get the licenses for your students for "free".
             | And the staff licenses for education cost yearly what
             | businesses pay monthly (MS365 E5 for about $90/year).
             | 
             | In return schools teach their students Microsoft products
             | in school and you can't really beat the pricing. Because
             | running your own infrastructure will be more expensive
             | especially if your school isn't big enough to have it's own
             | IT department. Prices are rising though because you can't
             | license box versions anymore.
             | 
             | So you now have the choice of paying for Teams, SharePoint
             | online and not using them and licensing and running your
             | local file servers, AD etc. or switching more of your
             | infrastructure to the cloud and increasing the lock-in.
             | 
             | This is really worrying to me, but from a cost perspective
             | you can't really justify continue running a lot of
             | infrastructure, especially if your local government doesn't
             | have a lot of funds in the first place. I'd rather spend
             | that money on hardware that the students and teachers can
             | use than pay for servers and licenses.
        
               | Godel_unicode wrote:
               | > ...you can't license box versions anymore.
               | 
               | Of course you can:
               | 
               | https://www.microsoft.com/en-us/microsoft-365/p/office-
               | profe...
               | 
               | https://www.microsoft.com/en-us/microsoft-365/p/office-
               | home-...
        
               | lwkl wrote:
               | Yes I'm aware boxed versions are still available. But
               | they aren't available under the contract the state
               | negotiated with Microsoft. And that's the terms the
               | schools use to buy licenses if they don't want to pay a
               | premium.
               | 
               | To change this there would have to be political will to
               | reduce the lock-in and maybe offer a state run cloud
               | service.
        
             | jake_morrison wrote:
             | The best use of free tier is to allow engineers at big
             | companies to try things without having to get permission
             | from someone.
             | 
             | There can be a lot of abuse, though.
        
               | core-utility wrote:
               | Precisely. All of /r/homelab on Reddit pretty much
               | centers around enterprise features for free/cheap so they
               | can learn off the job. It's a win for the employer, win
               | for the software manufacturer, and a win for the engineer
               | who is hopefully doing it out of enjoyment rather than
               | pressure.
        
             | infinityio wrote:
             | > and I've seen Apple use this same approach since the
             | 
             | Google as well recently - unlimited free G Suite (now
             | Workspace) for schools was a massive draw a few years ago,
             | although they are starting to turn around and monetise now
             | they have a captive audience
        
               | capableweb wrote:
               | Same with gmail. Initially launched with the idea of
               | "Don't throw anything away - you'll never need to delete
               | another message" but now the landing page of gmail talks
               | more about security, productivity and other things since
               | eventually you're gonna have to pay for more storage.
        
             | zeepzeep wrote:
             | Pay-to-win web services, right...
        
               | rozenmd wrote:
               | I mean, that's basically what freemium is for b2b - want
               | to unlock features that get your job done faster? pay up.
        
               | Jenk wrote:
               | What do you think adwords is?
        
           | intrasight wrote:
           | I have a side gig B2B SaaS. My business users don't care if
           | it's $1/year or $1000/year or $10,000/year. It's the same
           | HUGE amount of paperwork for them either way, so the right
           | answer is $10,000/year. I do allow very long trials.
           | 
           | I do still consider offering a "free" tier, but with the
           | limitation that there is no free support, and each support
           | incident will cost them $200. But then I remember what I said
           | above.
        
             | tedmiston wrote:
             | How did you figure this out pricing-wise? And can you link
             | to the service?
        
               | throwawayboise wrote:
               | You need to have an idea of the annual revenue of your
               | prospects and price accordingly.
               | 
               | A $10,000 purchase for a small company with $100K revenue
               | is going to be a huge expense. For a company with $100MM
               | annual revenue it's a rounding error.
        
         | capableweb wrote:
         | I agree that it's a perfectly fine way of ending a free
         | service. No guarantees = can end whenever, author is free to do
         | whatever they feel.
         | 
         | However, I'm not sure the conclusion of "make the platform
         | charge you" is the right conclusion if the goal is to have a
         | service that A) doesn't disappear and B) won't make you have to
         | do more work after setting it up (eg: doesn't change).
        
           | bryanrasmussen wrote:
           | well if you want it to never change in any way you don't want
           | it to change then obviously the correct solution is build it
           | yourself.
        
             | necovek wrote:
             | You don't have to build it yourself as long as you can host
             | it yourself from software someone else has built. ;-)
        
         | necovek wrote:
         | This seems to imply paying for a service guarantees it will
         | stay up.
         | 
         | We've got tons of evidence to show that's not the case. It
         | might increase the likelihood of it staying up due to paying
         | customers, but it might also not. I don't think we have data to
         | conclude either way (more paid/ad-supported services spring up
         | than completely free "services" -- to loosely contrast that
         | with just regular "web sites" -- but more die an unglorious
         | death too).
         | 
         | If you want assurance you'd be able to access your data or
         | desired functionality, the only approach is to use a free-
         | software based service that allows you to export your data (and
         | import it into another instance). Depending on your desires,
         | you could either pay someone to host it for you and be ready to
         | host it yourself when they decide to kill it, or host it
         | yourself from the get go.
         | 
         | People make this risk assesment subconsciously all the time.
         | Eg. whether to use gmail.com for their email account or any
         | small random provider ("hey, gmail is more likely to stick
         | around")? Whether to host on YouTube or... You get the point.
        
           | everybodyknows wrote:
           | > This seems to imply paying for a service guarantees it will
           | stay up.
           | 
           | Apposite point seeing that the Pinboard Blog referenced above
           | was last posted to in 2017! Moreover, the home page appears
           | as an unreadable jumble on Firefox mobile.
        
           | tlavoie wrote:
           | All good points of course, and the more honest service
           | providers will tell you the same. In Pinboard's case, the
           | author has regularly joked about being hit by a bus, and how
           | people need to back up their links. He's also got an API in
           | place to enable exactly that.
           | 
           | You could use the same API as a model to reinvent your own
           | personal service, if you so choose. I use it (for now) to
           | just back up everything important, and I'll figure out what
           | to do with the data later if I ever need to.
        
         | melony wrote:
         | > _Like a service? Make them charge you or show you ads. If
         | they won 't do it, clone them and do it yourself. Soon you'll
         | be the only game in town!_
         | 
         | Once you get enough users, talk to a few VCs and raise a round
         | or two. Grow the user numbers by a few more magnitudes. Then
         | aim to get acquired or IPO. As long as user and revenue growth
         | are positive, not having profitability from day one isn't that
         | big of a problem.
        
         | hobofan wrote:
         | > If your free software project suddenly gets popular, you gain
         | resources: testers, developers and people willing to pitch in.
         | 
         | I wouldn't even say that this is true. If your free software
         | project get's popular you get: Users that want their feautures
         | built and don't want to build it themselves; PRs that need to
         | be reviewed; Co-maintainers that need to be communicated with;
         | etc.
         | 
         | Yes, it also can have upsides, but depending on the project and
         | it's surrounding ecosystem (and culture), it can easily be more
         | demanding that rewarding.
        
           | chefandy wrote:
           | I don't think anyone implied FOSS projects lack obligation--
           | just that it's more manageable.
           | 
           | Uptime (and the related system management,) large monthly
           | withdrawals from your personal checking account, and
           | soliciting donations to recoup some are are constant,
           | recurring obligations more urgent than anything I've
           | experienced maintaining repos. Most people shrug and move on
           | if their issues and feature requests get ignored. Even an
           | ignored CVE isn't going to stop you from paying your rent.
           | Doing your best to get the word out to users (even breaking
           | your code to do so if you've got an oft-included but rarely
           | considered library or something), as far as I'm concerned,
           | satisfies your ethical obligations.
        
           | silvestrov wrote:
           | You also get users which don't understand a thing and who
           | send you tons of emails and want A++ personal support.
           | 
           | Sell the same service for $$$ money and suddenly the users
           | (as a group) are a much nicer bunch.
           | 
           | Offering "Free Software" is sometimes like working in retail.
        
             | BlueTemplar wrote:
             | Free software never meant free support, not even for the
             | financial burden of providing source code. (Also why "libre
             | software" is a better term.)
        
               | aseipp wrote:
               | Go tell that to the people who shit all over the emails
               | and bug trackers of free software developers. The rest of
               | us are well aware.
        
               | BlueTemplar wrote:
               | I mean the solution to that predates personal
               | computers...
               | 
               | https://kk.org/ct2/heinleins-fan-mail-solution/
        
               | aseipp wrote:
               | The original complaint was "demanding and petty users
               | flood you and take up your time, through the same
               | channels your good users do", and your solution seems to
               | be "just go ahead and let them take up your time"? What,
               | is Heinlein's Ghost going to pat me on the back if I do?
               | The reality is there is no real "solution" to this
               | problem; there is no solution to "people are annoying."
               | The very premise is completely ill-formed and only
               | possible in a framework that views all human interaction
               | and behavior as completely mechanical.
               | 
               | It's not all bad, though, working on free/libre software,
               | and I'd be remiss to not mention that. Maybe I'm letting
               | it hit too close to home and you're just saying it in
               | jest. But anyone here pretending that you can "solve"
               | these kinds of issues so easily are deluding themselves
               | and telling on themselves at the same time, in my
               | opinion.
        
               | BlueTemplar wrote:
               | > your solution seems to be "just go ahead and let them
               | take up your time"?
               | 
               | How did you get this from my link ?? I'm suggesting pre-
               | made answers here to the most typical "time-wasters"...
        
             | svachalek wrote:
             | I've seen this exact effect multiple times. It's really
             | rather amazing, that no one expects as much as someone
             | who's paid absolutely nothing for it. Kind of a divide by
             | zero = infinity in the human firmware or something.
        
             | ddaalluu2 wrote:
             | Well to be fair, if you release something to the public you
             | do have a certain responsibility. At least to provide a
             | running configuration without the documentation being
             | behind a payment.
             | 
             | I've seen a few of those projects who solve a real world
             | problem, are open source but have not just zero
             | documentation, but the documentation costs money.
             | 
             | I see this as fraud.
             | 
             | Then there are those "open*" repos/projects which have
             | "community" versions, but if you want to go prod they cost
             | a lot of money. Example openfaas, dgraph.
             | 
             | I totally understand bait and switch and I understand that
             | your work is valuable, but if you release something into
             | the wild, you do have responsibility. It's like throwing
             | away a piece of paper or plastic in a city, you're
             | responsible for that. It might travel out the city and get
             | stuck in some rabbit's stomach (bad example I know) or
             | otherwise pollute. I know people don't agree, just as any
             | leader has responsibility towards those who he leads. The
             | open source mindset traditionally is the cooperate and
             | teach and learn. If you create complicated to use software
             | and release it into the public and don't provide detailed
             | examples of how to use it, it's on you. That's what I
             | believe. Bad actors like ory/hydra or openfaas or symfony
             | abuse open source to sell a product either in book form or
             | in subscription form. If you can't deal with a successful
             | free product you shouldn't have released it into the public
             | in the first place. If you're so arrogant to not provide
             | help because some people just don't get it on 1st try you
             | shouldn't have released it in the first place. You weren't
             | born smart or wise, you were learning once too. And I don't
             | mean you personally but I applies to you as well or me.
             | When I publish software, make it open source, and someone
             | has a question I try to help. But that's me, I don't abuse
             | the open source spirit. Maybe I'm just a stupid idealist.
        
               | LandR wrote:
               | > Well to be fair, if you release something to the public
               | you do have a certain responsibility. At least to provide
               | a running configuration without the documentation being
               | behind a payment.
               | 
               | If it's free, you have zero responsibility. People can
               | choose to use it or not, I don't think you even have a
               | responsibility to keep it running.
               | 
               | If you have a hundred thousand users and you decide
               | tomorrow to just yank it from existence, that's
               | absolutely fine too.
               | 
               | It's free, no one forces you to use, don't expect
               | anything. The maintainer might get bored with it, delete
               | it, accidentally break it, or change it just for shits
               | and giggles to fuck with people.
               | 
               | It's fine. It's free.
        
               | kortilla wrote:
               | Entitlement to the extreme. Nobody owes anybody anything
               | by marking something as open source.
               | 
               | Take some responsibility.
        
           | aetherson wrote:
           | You get both the demanding users and the giving users, but
           | the point is, the demanding users don't actually cost your
           | open source repo anything. When it's a website, every user is
           | money out of your pocket.
        
             | jandrewrogers wrote:
             | Demanding users absolutely do cost something -- time and
             | attention at a minimum. Some users will go to great lengths
             | to try to force you to engage with them. An open source
             | repo does not prevent this either in theory or practice.
        
               | [deleted]
        
               | aetherson wrote:
               | They actually don't. You can just ignore them. I get that
               | people find them unpleasant. But "finding somebody
               | unpleasant" is different from "someone costs you money."
        
               | aseipp wrote:
               | No you can't, because they report bugs in the same place
               | that all the other people do, they create spam accounts,
               | they concern troll, they divert conversations onto their
               | pet issues, they do everything people have done to
               | irritate other people on the internet for ages. It's very
               | well understood behavior to anyone who has used an
               | internet forum in the past 20 years and also obvious
               | there is no magical way to filter this all out. You're
               | running the project or part of the maintainer team, YOU
               | have to separate the wheat from the chaff, no magical
               | algorithm or "trick" is going to do it for you.
               | 
               | This is before the fun part where, depending on the level
               | of "personality" you're dealing with, you might end up
               | getting a fun weirdo who becomes obsessed with you for a
               | little while and makes life miserable for everyone
               | involved. I know one person who was stalked on GitHub
               | (before they let you ban people from interacting with
               | you, a fairly recent feature) and this person would
               | comment on literally EVERYTHING they did, but only in a
               | "nice" and "helpful" tone. You can't tune that shit out
               | so easily, I'm afraid.
               | 
               | To be fair you also get some lesser psychopaths'; the
               | angry guy who reported his bugs, replied and demanded to
               | be replied to via Lisp programs in quoted code blocks was
               | a more memorable one.
        
               | pdonis wrote:
               | _> because they report bugs in the same place that all
               | the other people do, they create spam accounts, they
               | concern troll, they divert conversations onto their pet
               | issues, they do everything people have done to irritate
               | other people on the internet for ages._
               | 
               | What this is saying that if your "free software project"
               | includes anything more than providing the source code for
               | free online--in other words, if it includes things like a
               | bug tracker, a discussion forum, etc., that you are
               | actually paying attention to--then it's not just a "free
               | software project" any more, it's more like a "free
               | website", and has many of the same issues people are
               | discussing here relative to the latter. And the solution
               | would be much the same: your time and effort isn't free,
               | so if you're giving it to the project, the project
               | shouldn't be free; you should charge for it.
        
               | crummy wrote:
               | Can you give me some examples of what you'd consider to
               | be free software projects?
        
               | xeromal wrote:
               | How do you filter/ignore them without ignoring important
               | stuff?
        
               | compiler-guy wrote:
               | Love to see your email filter that separates messages
               | from helpful users from demanding users.
               | 
               | If you can't automate this step, you have to read the
               | insults, and pleading, and jerk-faced comments from the
               | demanding users. Which takes time and energy.
        
               | HeyLaughingBoy wrote:
               | > Love to see your email filter that separates messages
               | from helpful users from demanding users.
               | 
               | Go one step further and make it a product. OP'll be a
               | millionaire in no time.
        
               | [deleted]
        
               | notyourday wrote:
               | It is called "Pay me" button.
        
               | compiler-guy wrote:
               | That's a response to a complainer, not a filter to
               | prevent them from taking your time and energy figuring
               | out if it is worth responding.
        
               | notyourday wrote:
               | If you filter who can complain, you do not have to deal
               | with those that you do not care about.
               | 
               | SAAS with free tier does it this way:
               | 
               | * To contact support via non-app method you need a PIN.
               | PIN is displayed when you login into your paid account.
               | Don't have a PIN? Can't connect to support.
               | 
               | * To contact support via app method your profile needs to
               | be associated with a paid account. Don't have a paid
               | account? Can't contact support via inapp
        
             | rapind wrote:
             | Demanding users of OSS at a minimum will cost you time. At
             | worst they can also cost you reputation. At best they can
             | help you improve your project.
             | 
             | I think in most cases the entitlement many (most?) users
             | have makes it a net negative these days. At least for
             | popular projects.
             | 
             | I think the easiest solution is to charge for support. No
             | issue reports or PRs unless you're also a paying user.
        
               | pdonis wrote:
               | _> I think the easiest solution is to charge for support.
               | No issue reports or PRs unless you're also a paying
               | user._
               | 
               | Agree 100%. Your time and effort isn't free. Users who
               | want some of it should have to provide value in exchange.
        
         | ghoomketu wrote:
         | To be fair Pinboard.in was down quite a lot recently and its
         | DNS has expired(1).
         | 
         | There was a big discussion here (2) and on Twitter IIRC that
         | the author had lost his interest in product and no updates were
         | being made. So there are no guarantees even when it's paid.
         | 
         | (1) https://news.ycombinator.com/item?id=29873306
         | 
         | (2) https://news.ycombinator.com/item?id=30628375
        
           | tptacek wrote:
           | Been pretty rock solid for me for years. Nobody said paying
           | someone the price of a cup of coffee would get you a service
           | with zero hiccups (again: none of which I've experienced, but
           | I believe you). Maybe you should start shaking Maciej and
           | demanding he accept more of your money, or run ads. :)
        
       | 1970-01-01 wrote:
       | This entire service ended because there weren't backups.
        
         | weddpros wrote:
         | SSLPing creator here.
         | 
         | There are backups, the db is safe. But you can't easily fix a
         | Docker Swarm cluster when Docker refuses to run, systemd tries
         | to replace upstart, etc. The message I wrote tells the whole
         | story, and backups were not the problem (I even had a redundant
         | 3 way database cluster which most commercial companies don't
         | have).
        
       | forgotmypw17 wrote:
       | What a mess of incompatibility ssl has become, and all to provide
       | questionable amounts of privacy and security along with a
       | monopoly on eavesdropping to those who have the means.
        
       | KronisLV wrote:
       | > it was using Docker Swarm, which fell out of favour (Kubernetes
       | won after all)
       | 
       | As someone who is still running all of their homelab stuff (well,
       | almost) on Docker Swarm, i dread the day when the eventual switch
       | to Kubernetes will be inevitable.
       | 
       | Maybe Nomad will save me.
       | 
       | Or something like K3s or even Rancher - even though the former
       | has some ingress weirdness with Traefik and default wildcard
       | SSL/TLS certificates since not everyone uses Let's Encrypt or
       | wants DNS challenge for private stuff and the latter needs a lot
       | of resources to even run.
       | 
       | Still, when things go wrong with Docker Swarm, they're generally
       | pretty easy to debug and solve - it's like adding just a little
       | bit more on top of Docker Compose. Worst issues i've had were
       | related to networking and kernel updates breaking something,
       | though purging the node and carrying over all of the bind mount
       | data as well as re-deploying the stacks solved that.
        
         | matyasrichter wrote:
         | We're using Swarm in production for a bunch of our small CMS
         | projects and it's been great. "A little bit on top of Docker
         | Compose" is a great way to describe it. It's just so easy to
         | set up, and I think it's still a reasonable option when you
         | want to dockerize stuff you've had running on a VPS.
        
         | toyg wrote:
         | Shit like this is why I never warmed up to Docker. The benefits
         | for a single-man semi-hobbyist working on simple sites, often
         | static, are heavily offset by the busywork these tools
         | constantly generate. They move almost as fast as the JS world,
         | add more and more things to track and update, and risk becoming
         | another point of failure.
        
           | KronisLV wrote:
           | > The benefits for a single-man semi-hobbyist working on
           | simple sites, often static, are heavily offset by the
           | busywork these tools constantly generate. They move almost as
           | fast as the JS world, add more and more things to track and
           | update, and risk becoming another point of failure.
           | 
           | In regards to something like Kubernetes, i largely agree.
           | 
           | However, there is (currently) certainly some merit to just
           | using Docker, Docker Compose or even Docker Swarm, all of
           | which are relatively boring and stable.
           | 
           | Those essentially solved the problems of environments,
           | configuration, as well as backups for me. Most *nix distros
           | have humiliatingly failed at having a single directory for
           | everything an application needs to run, which horribly
           | complicates figuring out where your data actually lives and
           | how you could re-create everything from 0 in case of a
           | failure or migration. The same goes for different system
           | packages and even sometimes pinning versions. The same goes
           | for networking being weird and is especially applicable in
           | situations where you would want different versions of the
           | same package running on the same server (e.g. MySQL 5.7 for
           | one project, MySQL 8 for another).
           | 
           | A lot of that was already solved by VMs and tools like
           | Vagrant, but it was a bit heavy and never caught on - Docker
           | essentially solved that problem by allowing you to reason
           | about your applications like applications on a phone - just a
           | package of stuff that you care about, adding some resiliency
           | and load balancing capabilities on top.
           | 
           | And then things like Kubernetes came along and addressed more
           | enterprise concerns that are applicable at scale and
           | inadvertently pulled along a bunch of people for the ride,
           | when they have neither the need nor the capacity to work on
           | such complicated software.
           | 
           | I actually talked more about my experiences with this in my
           | blog post, "My journey from ad hoc chaos to order (a tale of
           | legacy code, services and containers)":
           | https://blog.kronis.dev/articles/my-journey-from-ad-hoc-
           | chao...
           | 
           | That said, it's nice if you don't need to solve the problems
           | that containers do. Alternatively, if you have other ways of
           | solving them (e.g. the ansible + systemd setup), then go
           | ahead and use that until your needs expand!
        
             | fennecfoxen wrote:
             | > Those essentially solved the problems of environments,
             | configuration, as well as backups for me. Most *nix distros
             | have humiliatingly failed at having a single directory for
             | everything an application needs to run, which horribly
             | complicates figuring out where your data actually lives and
             | how you could re-create everything from 0 in case of a
             | failure or migration.
             | 
             | The Filesystem Hierarchy Standard actively militates
             | against a single-directory setup. Instead it is designed so
             | you can keep your static stuff on one read-only location,
             | your interim application runtime stuff on another (/var),
             | your user data on a third (/home)...
             | 
             | It's a high-end standard appropriate for serious computers
             | where these directories can be on different disks, with
             | different filesystems, security protections, performance
             | implications, and backup strategies (no need to back up
             | what you can simply reinstall!). As a small-time user it's
             | only your choice because it's the standard choice.
             | 
             | I guess you can have /opt/xyz?
        
               | KronisLV wrote:
               | > As a small-time user it's only your choice because it's
               | the standard choice.
               | 
               | Thanks to Docker i can mostly reject its conventions (for
               | actually organizing my application data).
               | 
               | Instead, i might have something like the following file
               | paths and container bind mounts:                 PATH ON
               | FS --> PATH IN CONTAINER
               | /docker/app_foo/data/container_x/var/www/html -->
               | /var/www/html
               | /docker/app_foo/data/container_y/var/lib/postgresql/data
               | --> /var/lib/postgresql/data
               | /docker/app_bar/data/container_w/app/data --> /app/data
               | /docker/app_bar/data/container_z/var/lib/mysql -->
               | /var/lib/mysql       *the docker/app_X directories can
               | contain deployment descriptors, instructions or other
               | notes if need be
               | 
               | The containers can use FHS internally and not know about
               | where or how things will actually be stored outside of
               | the container (bind mount vs volume, local vs networked).
               | Thankfully, usually there are 1 or 2 directories per
               | container that i actually care about and want to persist,
               | the rest is disposable (e.g. data vs runtime files and
               | libs).
               | 
               | The hosts can have a non-standard folder at FS root under
               | which all of the persistent data will live, thus backups
               | become easy, and due to organizing stacks/apps in a tree
               | structure, everything that's needed by a particular
               | environment is also immediately obvious.
               | 
               | Furthermore, this doesn't get in the way of the actual OS
               | operating, nor does the OS get in the way of my
               | deployments - if anything ever goes wrong, i can just
               | wipe and reinstall, setup with Ansible and carry over the
               | /docker directory as necessary. Of course, depending on
               | how everything is mounted, it might as well be just
               | reconnecting another drive or a few drives and setting up
               | fstab.
               | 
               | I think that treating your entire system as one large
               | entity is a horrible idea - instead you should have a
               | clear distinction between what's a part of
               | "infrastructure software" and what's your "business
               | software", those two should be kept as separate as
               | possible. The former should be easy to wipe and update
               | and even swap out altogether (within reason), the latter
               | should be treated as critical and backed up thoroughly
               | and often.
               | 
               | Edit: my point is that most existing software is really
               | bad at this distinction and there are far too many
               | opinions and as a consequence your Tomcat install is
               | strewn across a dozen folders, same with many other
               | pieces of software. So why should you live in fear of
               | forgetting some important configuration file or some data
               | directory?
               | 
               | Of course, YMMV, but things like Ansible and Docker (or
               | Podman, or containerd) with the "infrastructure as code"
               | and "cattle instead of pets" approaches is pretty
               | serviceable.
        
         | weddpros wrote:
         | Hey ! I'm the creator of SSLPing... yup, I'm the guy who got
         | famous when he killed his dream.
         | 
         | Switch to K3S, you won't regret it. I was hesitant to pour more
         | work into my project to switch to K8S (which I know well, it's
         | part of my day job !)... K3S is an excellent way to get into
         | Kubernetes. Or use Digital Ocean's or other hosted
         | implementations...
         | 
         | Kubernetes has a lot to offer... peace of mind is one of them !
        
           | KronisLV wrote:
           | > Switch to K3S, you won't regret it.
           | 
           | K3s is pretty great, at least as long as you keep on the
           | happy path.
           | 
           | In practice, that probably means a DEB based distro, quite
           | possibly Ubuntu LTS and something like Rancher for management
           | (if you prefer a UI of some sort and can afford the spare
           | RAM), or Portainer, or even just Lens.
           | 
           | Sadly, i had a situation where i needed Kubernetes on a
           | server at work, which had about 8 GB of RAM, so OpenShift was
           | out of the question and most other "full" K8s distros also
           | weren't viable, when that same server was also to run the
           | actual containers. Moreso, i was stuck with Oracle Linux, on
           | which getting K3s working properly was a bit problematic
           | (though the same probably applies to most RPM distros).
           | 
           | Not only that, but instead of Let's Encrypt, i needed to use
           | custom SSL/TLS certificates, installing which with the
           | Traefik ingress and using them as the defaults instead of the
           | self-signed ones was quite the mess, about which i wrote in
           | another comment here on HN:
           | https://news.ycombinator.com/item?id=30672765
           | 
           | In short, to get it working i needed:                 - a
           | ConfigMap for Traefik, knowledge about the structure of the
           | ConfigMap (tls.stores.default.defaultCertificate)       - a
           | TLSSecret for storing the actual certificate/key       - a
           | TLSStore (which i also needed to actually use the secret,
           | spec.defaultCertificate.secretName)       - a HelmChartConfig
           | for Traefik to load the ConfigMap with the mounted secrets
           | and config
           | 
           | none of which were documented as well as i'd like, because
           | Traefik isn't necessarily aware of the intricacies of being
           | used with K3s and K3s hasn't got instructions on such a setup
           | because the happy path is using Let's Encrypt. Furthermore,
           | attempting to use Nginx as the ingress instead failed and
           | trying to uninstall all of Traefik resources hanged,
           | something about Kubernetes waiting for the resources to do
           | something so that they may be deleted, a callback that never
           | seemed to happen.
           | 
           | Oh, attempting to use Rancher also failed due to recent
           | changes with cgroups v2 and varying support for all of that,
           | whereas it seemed to work properly on a throwaway Ubuntu LTS
           | VM/VPS.
           | 
           | In short:                 - i still think that the goals of
           | the K3s project are really nice, the current resource usage
           | is surprisingly decent       - if you have to use Kubernetes
           | on RPM, go with OpenShift, if you don't have the resources
           | for it, just use DEB distros       - the struggle with niche
           | setups, like i needed, is largely not worth your time, the
           | documentation for these still isn't there yet (example of
           | mature documentation: Apache, which has been around for
           | decades)       - ideally, just pay someone else to run a
           | cluster for you, if you can (i can't, because mostly on-prem
           | at work and am relatively poor in regards to personal
           | homelab)
           | 
           | I'm still torn about migrating over to Nomad or K3s when i'll
           | eventually retire my Docker Swarm clusters (maybe in the next
           | 5 years), but for now i'm putting those plans on the
           | backburner entirely to give both projects a few years to
           | mature and become more stable/established. In regards to
           | Rancher, they have RKE2 in the works as well.
        
             | onedr0p wrote:
             | I know you say you will let the projects mature, but I
             | think it's a pretty good time to start picking up
             | Kubernetes or at least getting your hands dirty with it.
             | Nomad is a much simpler solution but not nearly as popular,
             | in-depth or in demand as Kubernetes.
             | 
             | If you wanted an 'in' to Kubernetes and better automation
             | of your homelab. I would suggest to check out this repo[1],
             | it's nearly a A-Z guide on getting k3s running on Ubuntu (I
             | am no distro-snob, Ubuntu just works well for most home
             | workloads in Kubernetes). GitOps tools like Flux and Argo
             | are really becoming popular to use with Kubernetes because
             | all your configuration is stored in Git and the GitOps
             | tools deploy manifests based on the Git repo state. My
             | entire home cluster[2] is open source and there's many who
             | are also doing something similar[3].
             | 
             | All of this comes at a cost of learning these tools which
             | is not easy, but from my interactions with people who do
             | take the plunge from docker-compose or docker-swarm most of
             | them stay and once they see the benefits of GitOps and
             | Kubernetes cannot go back to their previous ways.
             | Automation is king and it is much easier using Kubernetes
             | because most of the tools exist for it already.
             | 
             | 1. https://github.com/k8s-at-home/template-cluster-k3s
             | 
             | 2. https://github.com/onedr0p/home-ops
             | 
             | 3. https://github.com/k8s-at-home/awesome-home-kubernetes
        
       | arnaudsm wrote:
       | It's crazy that 5 years of updates can break most systems. It's
       | long in internet time, but nothing compared to other industries.
       | Maybe we should settle down a bit and have longer LTS
        
       | rmrf100 wrote:
       | Thanks Chris
        
       | mcculley wrote:
       | Damn. Sorry to see that this service was running at a loss.
       | 
       | I have a service that, among other things, checks SSL
       | certificates: DomainProactive (https://domainproactive.com).
       | Please try it out if you have this need.
        
       | mattbee wrote:
       | For an alternative, I get great service - not free but very cheap
       | - from updown.io.
        
         | iso1210 wrote:
         | I saw updown.io here on HN some time ago, it's a great service,
         | cheap enough I don't notice, and quiet enough I only notice
         | when there's a problem.
        
       | dt3ft wrote:
       | Kudos to Chris Hartwig for throwing in the towel and shutting it
       | down.
       | 
       | Here, read this blog where the author suggests that the service
       | is free and that free account has no limitations and allows you
       | to scan thousands of websites... appalling:
       | https://www.ctrl.blog/entry/review-sslping.html
        
         | weddpros wrote:
         | thank you man, straight to my heart it goes (SSLPing creator
         | here)
        
           | dt3ft wrote:
           | You have my utmost respect. I hope you get to spend the time
           | on other things that bring you joy.
        
       | lloydatkinson wrote:
       | Seems that running this in a container to start with would have
       | guaranteed certain libraries and OS settings were consistent...
        
         | KronisLV wrote:
         | It was run in a container, though:
         | 
         | - it was using Docker Swarm, which fell out of favour
         | (Kubernetes won after all)
         | 
         | Docker Swarm is the built in Docker orchestrator, so it was
         | running as a Docker container. It still doesn't protect you
         | from anything around it breaking, such as the actual servers
         | that the orchestrator runs on. Something like Ansible could
         | have been useful (or even VMs with snapshots) for more easily
         | reproducing the setup in case of failure, but it's perfectly
         | fine not to want to do that if it wasn't financially viable.
        
       | didip wrote:
       | Can't he just spawn an EKS, configure his servers there, and flip
       | the DNS?
        
       | th0th wrote:
       | That unstyled short message on a default, white background is
       | touching. I felt Chris reading those technical debt bullets.
       | Kudos to him and good riddance!
        
       | kome wrote:
       | It's just me or SSLPing used an incredibly complex set of tools?
       | Simplicity always pays of. But I guess real simplicity is harder
       | to implement, and a lot of those tools make life easier for
       | developers.
        
         | hsn915 wrote:
         | It is, but the people realizing this are very small in number.
         | 
         | It's not just SSLPing, it's the entire industry.
         | 
         | SSLPing is aruably a lot simpler (comparitavely speaking) than
         | many other products.
        
         | hotpotamus wrote:
         | By today's standards, Docker Swarm on dedicated servers is very
         | simple. Complexity would be putting this into cloud with auto-
         | scaling and probably half a dozen cloud services stitched
         | together.
        
         | dijit wrote:
         | I think it's just you, the advice in 2016 was "just throw it up
         | on something using docker compose", "you can later expand it
         | with Swarm".
         | 
         | NodeJS was a common choice too.
         | 
         | The real problem was their lack of an upgrade path I suppose,
         | not the tech stack itself.
         | 
         | I'm also guilty of doing this and I'm an ops person, if you
         | can't keep upgrading at a decent pace then the cost of all the
         | upgrades becomes too great to take in one chunk.
        
           | kome wrote:
           | > I think it's just you, the advice in 2016 was "just throw
           | it up on something using docker compose", "you can later
           | expand it with Swarm".
           | 
           | > NodeJS was a common choice too.
           | 
           | I agree it was common and perhaps fashionable, and perhaps it
           | made life easier, but it also added so many level of
           | complexity and technical debt, that now are a burden. That
           | why I say simplicity is hard, but then it pays of (perhaps).
        
             | dijit wrote:
             | Compared to the standard deployment stack these days: what
             | SSLPing was using seems extremely simple though honestly.
        
       | [deleted]
        
       | tppiotrowski wrote:
       | Reminds me of a decision I made long ago to use a 32-bit instead
       | of 64-bit Linode server because I read somewhere that 32-bit was
       | slightly faster. Nodejs stopped providing 32-bit binaries at
       | version 8 or 9? and now I'm stuck with the risk of migrating my
       | working cron, php, mysql, node spaghetti or being constrained by
       | apis/packages available in an ancient version of Node.
       | 
       | Edit: I thought of slowly migrating everything to Docker, but the
       | official Docker binaries are also 64-bit only.
        
       | privacyonsec wrote:
       | open source it man, we will figure out how to fix it !
        
       | nullbytesmatter wrote:
       | I have been running a product since 2015 and I feel the author's
       | pain. The original tech I used was Ruby on Rails, and it was
       | great (back in Rails 5). However, with Rails 7 and all the other
       | changes since 2015, the debt was pretty overwhelming. Updating
       | dependencies became difficult. Deploying a new server felt
       | impossible. It felt like it was held together with toothpicks and
       | glue. Afraid to update X because Y would break. I couldn't update
       | Y or Z would break.
       | 
       | Unlike the author, my product was making actual money ($XXX,000).
       | I ended up completely rewriting the product from scratch (took ~3
       | months). I just swapped the old Rails service out for the new
       | service on April 1st.
       | 
       | I stuck to "simple and boring" tech for the new stack. No more
       | Rails, etc.
        
         | asvitkine wrote:
         | What was the new tech stack?
        
         | binarymax wrote:
         | Lol I thought the appeal of rails was that it is "simple and
         | boring"!
         | 
         | Congrats on having the gumption to do a rewrite. I'm curious
         | what are the more detailed decisions you took to better future
         | proof?
         | 
         | Given how often things shift in our world, I feel like anything
         | I choose now will just end up being obsolete and annoying to
         | maintain in a 5+ year timeframe.
        
           | nullbytesmatter wrote:
           | Great question-- and may be worth a detailed/thought out blog
           | post some day!
           | 
           | To future proof the service I wanted to use tech that was
           | based on the fundamentals. This boiled down to no special
           | tooling, no special build process, etc. Furthermore I cut out
           | all dependencies I could. I got my third party dependencies
           | down to two (postgres + nginx).
           | 
           | Practically speaking this meant: no node, no yarn, no ruby,
           | no webpack, no sidekiq, no redis, etc.
           | 
           | The entire service is now Nginx, Postgres and a single binary
           | that has html/css/js/assets embedded inside of it. The entire
           | product is a single Go binary that connects to postgres--
           | that's it.
           | 
           | I could probably do without Nginx, but it has been nice for a
           | variety of reasons and has never given me a headache.
           | 
           | My tech/decisions may not be for everyone (that is why I
           | didn't share them initially) but it works incredibly well for
           | me and most products I build.
        
             | binarymax wrote:
             | Thanks for the reply! Would enjoy a blog post. I'm guilty
             | of embedding HTML inside of a Rust binary, but it was more
             | do fix an immediate dependency hassle and never thought
             | about it as a long term solution...but maybe it's not such
             | a crazy idea after all.
        
         | ezekg wrote:
         | I'm curious what was so hard about upgrading from Rails 5 to
         | Rails 7. The upgrade from 5 to 6 was smooth for me, and 6 to 7
         | was even smoother.
         | 
         | Seems like a rewrite would be way more effort.
        
           | nullbytesmatter wrote:
           | There were many factors. Rails itself isn't too bad to
           | upgrade, but the problem boiled down to various Rails engines
           | (active admin, etc). There came a point where I sat down and
           | had to decide if it was worth de-tangling the mess and
           | potentially breaking a lot of things to upgrade Rails and the
           | various dependencies (only to do this again in 5 years), or
           | possibly build things in a way that would work regardless of
           | the dependencies.
           | 
           | Sure-- the rewrite was more effort up front but the hope was
           | the long term compounding benefits would be worth it. I don't
           | generally advocate for rewrites but in this case I went for
           | it (and actually got it done).
        
         | art-vandelay wrote:
         | What stack did you end up moving to?
        
         | phendrenad2 wrote:
         | Frameworks like Rails come with a constant upgrade overhead
         | cost. If you're a solo developer, or even a small (<5) team,
         | that overhead is likely to dominate your development time.
         | Also, the main benefit of the framework (keeping a sane
         | structure while multiple developers' are making code additions)
         | isn't any better than just ad-hoc sharing standards and
         | practices amongst the team. So, it's better to use a simple
         | nodejs server or even plain old php pages.
         | 
         | Once you get past a certain number of developers, the constant
         | overhead is something that still needs to be dealt with, but
         | relative to the human-hours of your entire team, it's much
         | smaller. Also, the team is no longer able to ad-hoc share
         | architectural goals, and so having a framework in place that
         | enforces them scales much better.
         | 
         | Starting with a framework is tempting because everyone thinks
         | that they'll get big. But what if you don't? Maybe it's better
         | to have a little passive income than crash and burn. On the
         | other hand, if you do get big, the tradeoff is that you'll need
         | to rewrite with a framework. That's another opportunity to
         | crash and burn, so it's debatable which is better. Personally I
         | think that Twitter has demonstrated how to do the "start dead-
         | simple and rewrite as the team grows" method.
        
           | epalm wrote:
           | > Frameworks like Rails come with a constant upgrade overhead
           | cost. If you're a solo developer, or even a small (<5) team,
           | that overhead is likely to dominate your development time.
           | 
           | Many years ago I used to write projects with Python/Django.
           | The Django project releases 3-year LTS versions with 3-month
           | overlap. LTS versions are supposed to ease the constant
           | upgrade overhead, and hitting a 3 month window every 3 years
           | doesn't seem too bad, especially when they also release
           | documentation specifically guiding you from one LTS version
           | to the next. Does Ruby/Rails not do this?
        
         | the_biot wrote:
         | IMHO the solution to retaining control of an app that wants to
         | sprawl out is to set up the dev and prod environment via
         | ansible/puppet/similar, into an otherwise bare VM or container,
         | with only a forward proxy to reach it.
         | 
         | Doesn't mean your application isn't going to sprawl, but you
         | will at least have a complete list of all its moving parts at
         | all times, and changing them out can at least be done in a
         | controlled way.
         | 
         | Still, it sounds like SSLPing's problem (and yours) was mostly
         | bitrot, and no amount of ansible will cure that.
        
       | p0d wrote:
       | I'm an older guy Chris and I'm guessing you are in your 20/30s? I
       | was just musing today how my home networking hobby shaped my work
       | life. I'm sure the journey you have been on will shape your life
       | too. Keep doing the stuff :-)
        
       | rmw24 wrote:
       | Respect to Chris for not only keeping it going for so long, but
       | closing things with an explanation instead of just vanishing like
       | most services.
       | 
       | I know that pain of debugging a Docker swarm, and it's not fun!
        
         | weddpros wrote:
         | Thank you man! I'm Chris, the creator of SSLPing, and this goes
         | straight to my heart
        
       | dan1234 wrote:
       | What features did SSLPing have that forced it to rely so heavily
       | on old versions of OpenSSL?
        
         | fxtentacle wrote:
         | It's also blocked by AdGuard.
        
           | lapser wrote:
           | Yeah I was trying to figure out what was going on here. Is it
           | blocked cos it's closing or was it blocked from before?
        
         | capableweb wrote:
         | From
         | https://web.archive.org/web/20220328120435/https://sslping.c...
         | 
         | > SSLPing needs less than 5 seconds to check your server and
         | tell you what's wrong with your SSL/TLS security.
         | 
         | So I guess it used OpenSSL to figure out what was wrong with
         | people's certificates. Not sure what it used that relied on
         | internals so heavily it was hard to upgrade, or if the public
         | interface just changed a lot.
         | 
         | Even with that, seems there was multiple issues that
         | "prevented" ("made it harder than justifiable" rather) the
         | author from keeping the project up, not just regarding OpenSSL.
        
           | dan1234 wrote:
           | Ah ok, so it sounds like an automated (though probably
           | cutdown) version of the SSLLabs server test.
        
             | WelcomeShorty wrote:
             | It does a little more and little less.
             | 
             | More: Enter a list of (sub-) domains and get informed via
             | email when "SSL things" change (for better or for worst),
             | or your https certificate is about to expire.
             | 
             | Less: No fancy pansy "report"
             | 
             | Personally I prefer https://hardenize.com nowadays, over
             | ssllabs for these kind of queries.
        
               | dan1234 wrote:
               | https://hardenize.com is quite pretty, but there's
               | nowhere near $999/mo of value in it for me!
        
               | ivanr wrote:
               | Hardenize's paid plan is intended for larger businesses,
               | where we combine infrastructure discovery with continuous
               | monitoring and many other things. However, ad-hoc
               | assessments are free for everyone and we intend to keep
               | it that way. I hope that we will in time be able to
               | provide plans at lower price points and maybe a free plan
               | at some point.
               | 
               | (Hardenize founder, previously also SSL Labs founder.)
        
           | lloeki wrote:
           | My guess: SSLv3 has been dropped from OpenSSL, which means
           | hitting a SSLv3 server just fails to connect quite early in
           | the process, so there would not even be cert reading, plus
           | IIRC the connection error can be very obtuse, which means
           | sslping could not do that:
           | 
           | > tell you what's wrong
        
           | weddpros wrote:
           | SSLping creator here...
           | 
           | Actually node.js is using openssl under the hood... SSLPing
           | implemented a partial SSL implementation to quickly test
           | support for SSL versions and cyphers, but used node.js native
           | libs too. Newer node.js versions weren't able to get an SSL
           | certificate out of a SSL v3 only server, for instance. Which
           | didn't allow to test for expiration, etc...
           | 
           | But yes, there were multiple issues indeed
        
         | perlgeek wrote:
         | Speculation ahead:
         | 
         | It didn't just check if a certificate is valid _now_ , but
         | whether the certificate, intermediary, CA (or anything in the
         | chain) is about to expire soon.
         | 
         | It might have needed to poke deeper into OpenSSL than regular
         | uses.
        
           | dan1234 wrote:
           | You don't need anything peculiar in OpenSSL to do that. I've
           | been monitoring my ssl certs with a simple nodejs script (it
           | just connects to get the cert details so generally less than
           | a second per domain).
           | 
           | Perhaps their service also tested for deprecated ciphers/tls
           | versions?
        
           | weddpros wrote:
           | it did test supported cyphers and SSL versions, common
           | vulnerabilities, etc... (SSLPing creator here)
        
         | ivanr wrote:
         | SSLPing was a tool that was designed to test SSL/TLS/PKI server
         | configuration. According to the author's message, it was built
         | on top of OpenSSL. There have been significant changes made to
         | OpenSSL since 2016, many focused on improving security by
         | removing very old cryptographic primitives that are obsolete
         | and insecure. Think RC4, 3DES, SHA1, and so on. If you're
         | relying on OpenSSL to detect presence of such primitives on a
         | server, upgrading your own (client) OpenSSL version breaks the
         | functionality.
         | 
         | This is a problem for all testing tools that rely on OpenSSL.
         | If you follow this direction, you typically need to use at
         | least two OpenSSL versions, one new to test modern features and
         | one very old to test obsolete features.
        
       | nixcraft wrote:
       | I use testssl[1], and it saved me quite a few times with Nginx
       | and other TLS issues. Give it a try. It is written bash (the only
       | requirement) and works for Linux, macOS, *BSD and WSL. [1]
       | https://testssl.sh/
        
         | nigma1337 wrote:
         | I use testssl too, the dockerfile has saved me countless times,
         | as having an image to run and test old SSL versions is godlike.
        
         | contravariant wrote:
         | For reference what are the advantages of something like this
         | vs. something like openssl?
        
           | zufallsheld wrote:
           | One advantage is the easier usage. Openssl Syntax is quite
           | hard.
        
       | gjs278 wrote:
        
       | pnathan wrote:
       | These sorts of issues are why I moved my personal systems over to
       | Kubernetes years ago for infra, and for code I focus on language
       | ecosystesm with longer horizons.
       | 
       | very sad, but, also, yeah. :-/
        
       | buro9 wrote:
       | I'm waiting for my services to die in a similar way. I too will
       | shutter it when it does. 250k monthly users, but all the time and
       | a lot of the costs are borne by me and where I'm at now I don't
       | have the time (the money I could afford, but it's the time that
       | is more valuable).
       | 
       | I'm glad to see this, I'm glad to see someone else also conclude
       | that they don't have to take an onerous responsibility for
       | something created lightly and that gained traction.
       | 
       | This is what OSS needs too. If the project gets too much, just
       | give it up. Even if others depends on what you've done, you're
       | not compelled to do anything if you're not in a contract and no
       | one is directly paying for your time. Not a donation, but payment
       | to reserve time.
       | 
       | Time is the thing. It ticks by, and technical debt and bit rot
       | eventually make it cost too much.
        
         | CGamesPlay wrote:
         | Well, you could try to sell it off before that happens. This
         | genuinely seems better for everyone, even if the buyer has to
         | turn around and start charging or putting ads up or whatever,
         | the users get a better experience than an unannounced switch-
         | off. You don't have to lie about the numbers or try to get a
         | three comma buy out, and you'll still get some amount of money
         | for your time.
         | 
         | I just googled "sell my side project" and found a few
         | marketplaces for that sort of thing. Might be worth checking
         | out.
        
           | buro9 wrote:
           | For reference, this is roughly what I have... still not
           | looking to sell today (that also takes time and brain cycles)
           | but this is what I wrote in an email to someone enquiring by
           | email after I posted this morning:
           | 
           | So I wasn't looking to sell when I wrote the comment on HN,
           | but the gist is: 8 years ago I created a platform for forums,
           | it's a PostgreSQL database with a Go API layer. It's multi-
           | tenant by default, so hosting many forums on a single server
           | or cluster is trivial. That much is solid, and well
           | maintained. But... I am not a front-end person and with that
           | in mind I had the frontend built in Python + Django
           | originally... it has no database, it's a pure veneer over the
           | API just to use common templating for making the HTML. This
           | part has not been maintained... it's 8 years out of date,
           | Python 2.
           | 
           | The platform I run has a number of sites on it, and I'm
           | loosely aware that over the years other people had spun up
           | instances of their own.
           | 
           | Examples of sites using it:
           | 
           | * https://www.lfgss.com (the biggest site on it)
           | 
           | * https://pignolefixe.microco.sm/ (a french site)
           | 
           | * https://forum.espruino.com (something to do with arduino
           | and javascript)
           | 
           | * https://forum.islington.cc (a pretty strong site)
           | 
           | * https://forum.rapha.cc/ (a private members club)
           | 
           | A common theme is cycling.
           | 
           | The entire thing is secure, privacy focused, very low effort
           | to run. There are no adverts, no tracking, no stats... but
           | web logs say that I served 1.5M HTTP requests in the last 24
           | hours (to now) and that's behind a well configured Cloudflare
           | cache (those not signed in hit cache for 5 minutes, only
           | those signed in get dynamic HTML).
           | 
           | So that's what I have... a forum platform. Oh... what
           | differentiates this forum platform? It has events... in fact
           | the platform is bespoke, the idea when I started it was to
           | have things like classifieds, events, polls, forms, wiki all
           | be native top-level content within a forum. I never liked on
           | vBulletin or Reddit how you'd have to leave the forum to
           | collaborate beyond conversations so I was trying to bring it
           | all into the forum (and thus compete with MeetUp, eBay,
           | etc... who don't have communities and wish they did). Imagine
           | Reddit, but with stronger sense of identity for subreddits,
           | and richer content, and each subreddit able to be on it's own
           | domain if they wished... that's this.
           | 
           | I still don't know if I'm necessarily looking to sell... but
           | if we get to the point that the frontend server fails in some
           | horrible way, the Python + Django being 8 years old probably
           | means the effort to get it working is too much. I did realise
           | this, and started a frontend in Go to replace the Django one
           | (I can maintain Go code) https://github.com/buro9/microcosm
           | but you can see the lack of progress... I joined fast growing
           | startups and my career accelerated too, that doesn't leave
           | time for side projects.
        
             | heleninboodler wrote:
             | That's a really cool project. The frontend code is very
             | easy to follow, although I looked and looked to see where
             | the API was implemented before figuring out that what the
             | readme describes is not actually in that repo (API server
             | isn't published, right?). :D
        
               | buro9 wrote:
               | It was published. I removed it recently as I was about to
               | butcher it into the other repo with the front-end and
               | didn't want two wildly different versions.
               | 
               | As I haven't done that yet I can put it back up once I
               | get back to a city (currently almost off grid in the Lake
               | District - purposefully didn't bring a laptop with me, I
               | can get away with this as my sites haven't been down in 8
               | years and I don't feel an obligation to interrupt a
               | vacation to get it online if it did go down during a
               | holiday... It would wait a couple of days).
        
             | rattray wrote:
             | You might try selling on MicroAcquire or Flippa (I haven't
             | used either).
             | 
             | Selling any business will usually take a couple months at
             | least, so waiting until things are on fire and super
             | stressful might not be the best strategy. Listing shouldn't
             | take more than a couple afternoons.
        
           | max1cc wrote:
           | It's better for the users for sure, but they're not owed
           | anything for a free service. For the owner of the service,
           | surely it just serves to add more complexity?
        
         | tomjen3 wrote:
         | You are not obligated to run the service (whatever it may be).
         | Run it because you want to, run it because you are exploring
         | cool ideas. Work through the though spots because it is worth
         | it and you are happy afterwards.
         | 
         | But when it causes you prolonged stress, or you just don't have
         | the time anymore you are free to shot it down. You can do that
         | now, at x months in the future, or randomly when your servers
         | die. I think your users would prefer that you give them an x
         | months heads up even if they would technically get longer
         | service waiting for your servers to die.
         | 
         | You don't have to sacrifice yourself for people you have never
         | met and who have done nothing for you.
        
         | dutchbrit wrote:
         | I assume you're talking forum spam service? Had a look at your
         | website bookmarks so sorry if I made the wrong link/conclusion.
         | Why not use a freemium model?
        
         | bryanrasmussen wrote:
         | >250k monthly users, but all the time and a lot of the costs
         | are borne by me and where I'm at now I don't have the time
         | 
         | are you not able to let any of these people know they need to
         | pay or the service will go away soon? I mean 250K 1 dollar a
         | month?
        
           | cuu508 wrote:
           | It's not trivial for a side-project to start accept payments.
           | You may need to register a company, open bank account, find
           | and set up a payment processor, publish a privacy policy,
           | hire an accountant to handle tax reporting, write code, etc.
           | All doable, but not a "let's push this lever and see if money
           | starts flowing" type of deal.
           | 
           | And it's not a sure thing the money _will_ start to flow. It
           | will definitely not be 250K 1 dollar a month. 99% of users
           | will just go  "fine, I'll switch to one of the other 9 still
           | free alternatives".
        
             | makeitdouble wrote:
             | I wonder how it would fare if a service followed the Amazon
             | wishlist kind of deal, and have random unrelated users
             | directly pay some amount to the service provider, bypassing
             | the site owner.
             | 
             | For instance Linode would expose 30 purchasable items for a
             | site, and each item purchased by a user would pay for 1 day
             | of uptime. As a tradeoff, money going to the project
             | maintainer would need to go through Patreon if they set one
             | up.
        
             | eb0la wrote:
             | Hmmm.. Is there a market for that?
        
               | nickjj wrote:
               | > Hmmm.. Is there a market for that?
               | 
               | I don't think it's as bad as the parent comment makes it
               | out to be to accept payments.
               | 
               | You don't need to register a company, you can act as a
               | sole proprietor. This requires no paper work, fees or
               | filing anything. You would need a bank account but most
               | folks already have one, your personal checking account
               | would work. You can grab and tweak a pre-made privacy
               | policy in less than an hour if you decide to include one.
               | 
               | I'm also pretty sure (I'm not an accountant) the first
               | year you're self employed you won't get penalized for not
               | paying quarterly taxes. Of course you need to still pay
               | taxes in April, but you can deal with that then. Even if
               | that wasn't true, the worst case scenario is you pay a
               | fee for not filing every quarter. If you accepted
               | payments and were making tons of money hiring an
               | accountant wouldn't be an issue and if you were making
               | close to nothing then you wouldn't have any fees since
               | you have to be taxed $1,000 in the year to be on the hook
               | for paying estimated taxes per quarter.
               | 
               | The last point of writing code stands true tho. You would
               | need to implement some type of payment accepting feature
               | into your app. Fortunately accepting monthly or annual
               | payments is fairly generic. Once you've implemented this
               | in any app you can mostly drop it into another app
               | without a huge amount of effort. It would mainly come
               | down to little tweaks and making the UI match your app.
        
               | simmons wrote:
               | > I'm also pretty sure (I'm not an accountant) the first
               | year you're self employed you won't get penalized for not
               | paying quarterly taxes.
               | 
               | I'm only chiming in here since I've become somewhat of a
               | reluctant expert on estimated taxes over the years
               | (assuming we're talking about the U.S. here; apologies to
               | those outside the U.S.). And it happens to be fresh on my
               | mind, since I tackled my Q1 taxes yesterday. ;) I've
               | never heard anything about an exception for one's first
               | self-employed year, so be careful with this. (But hey,
               | the tax code is huge and complex, so I may just not know
               | about it.) Although if you also have withholding from a
               | W-2 job, it may cover you.
               | 
               | Generally, everyone is supposed to pay a certain amount
               | of estimated taxes throughout the year, self-employed or
               | not. But for most people this will happen automatically
               | through W-2 withholding. I suppose it could be a rational
               | move to not worry about estimated taxes the first year,
               | focus on your business instead, and eat any
               | penalties/interest. (You wouldn't be the first to do
               | this.) Or you could just make a guess on what you might
               | owe, and send some money in advance of each estimated tax
               | deadline. If you underestimate, I suppose the
               | penalties/interest would be a lot less than if you
               | avoided it altogether. If you overestimate, you get a
               | refund (or if you choose, a carry-forward to the
               | following year).
               | 
               | Or you can do what I did 15 years ago, and spend a
               | weekend studying IRS documents to understand how it all
               | works, set up spreadsheets to calculate estimated taxes
               | using the annualized method, and perform some minimal
               | maintenance on it each year thereafter.
        
               | tpetry wrote:
               | Don't forget that hn has international users. The rules
               | you describe don't have to be the same for everyone. And
               | there are a lot of countries with much bureaucracy.
        
             | christophilus wrote:
             | Stripe can take care of most of the hassle. I'd at least
             | send a "Save the service" email with a Stripe payment link
             | (no programming required) and see if I can get some decent
             | bites.
        
               | capableweb wrote:
               | Stripe basically deals with the easiest parts (the
               | technical) and leaves the hardest (or rather, the most
               | energy draining) part for you as a customer/business
               | owner (the bureaucracy of having a business in your
               | country of choice). If you start accepting money, you
               | need to pay taxes, no way around that.
        
               | laurent123456 wrote:
               | Initially he could declare this as personal income, just
               | like people who accept donations on open source projects.
               | Once he gets many subscriptions, he can start looking at
               | setting up a company.
        
               | ghaff wrote:
               | Leaving aside whether you're likely to bring in any
               | material amount of money, the logistics involved aren't
               | that hard. You set up whatever payment processor you
               | want, track whatever money comes in (paid to a doing
               | business as entity if you like or just you personally),
               | track business expenses (including computers etc.
               | somewhat related to your business), and file any net
               | income as part of your taxes.
        
               | bryanrasmussen wrote:
               | basically if you start it up now with an email - service
               | going away unless getting paid 1 per month, or one per 3
               | months even depending on how people feel it worth their
               | time, figure out if it will be worth it, set up stripe,
               | and then you have about a year to do accountant setup
               | business.
               | 
               | I mean I am in Denmark and it isn't that difficult, and
               | believe me Denmark is more difficult and entrepreneur
               | unfriendly than most Western countries.
        
               | rmbyrro wrote:
               | Not necessarily. You can incorporate in a country like
               | Estonia, for example.
               | 
               | One-stop-shop accountants will charge you 50-100 euros/mo
               | and take care of everything.
               | 
               | They don't tax revenue, just distributed profits. As long
               | as you keep the money in the business (even investing) or
               | take a salary, you won't pay taxes in Estonia (assuming
               | you don't live there).
        
               | hobo_mark wrote:
               | > Not necessarily. You can incorporate in a country like
               | Estonia, for example.
               | 
               | But not with Stripe, which always gives you a Delaware C
               | corp as far as I understand. And if there's a Stripe
               | equivalent from Estonia I have yet to find it, despite
               | all the promotion their government does around
               | "e-residency".
               | 
               | Edit: oh nevermind
               | https://support.stripe.com/questions/supporting-
               | companies-th...
               | 
               | (anyhow, Estonia borders Russia, invest at your own
               | peril)
        
               | rmbyrro wrote:
               | I've been to Estonia twice. It's a great country with
               | great people. I can assure you 99.8% of Estonians have
               | negative interest in having ties to Putin's Russia. Putin
               | is a thug - pardon the harsh opinion -, he wants to loot
               | Ukraine riches. Estonia is a member of NATO and offers
               | nothing for looting, as they have close to zero natural
               | resources.
        
               | recuter wrote:
               | > And if there's a Stripe equivalent from Estonia I have
               | yet to find it, despite all the promotion their
               | government does around "e-residency".
               | 
               | That would be Xolo.io - but you really don't need a
               | Stripe equivalent in Estonia or most places to
               | incorporate. Registering a company is not that hard most
               | places. I wouldn't recommend Estonia because you still
               | need to open a business bank account for your new entity,
               | that's the hard part.
               | 
               | You don't need a C corp for a project like OP. He would
               | want a bog standard LLC which is fiscally transparent for
               | U.S. tax purposes. It gets more conveluted if he himself
               | is not from the US as it would be treated differently by
               | different countries.
               | 
               | But it isn't hard, it is just boring to get going.
        
             | panick21_ wrote:
             | Can you not just send e-mail with your IBAN asking for
             | donations?
             | 
             | If its so much money that it seriously impacts your taxes
             | that seems like a great thing. At least that wouldn't be a
             | big deal unless you get some serious cash.
             | 
             | If you have the email of 250k users who all don't want to
             | deal switching service. I can imagine getting a fair amount
             | with a once a year ask for donations. Like more then making
             | it a paid service, people usually are happy to give some
             | money for things they use for free if its useful.
        
               | asvitkine wrote:
               | The op literally said "(the money I could afford, but
               | it's the time that is more valuable)".
        
             | criddell wrote:
             | > You many need to register a company
             | 
             | Shouldn't you do that anyway to protect yourself?
        
           | em-bee wrote:
           | not everyone will pay, but even if 1% pay that's 2.5k$ a
           | month and maybe enough to make it worth it
        
             | benplumley wrote:
             | Careful, this sounds like the 1% fallacy - just because 1%
             | sounds like a small number doesn't make it an easy target.
             | 
             | http://successfulsoftware.net/2013/03/11/the-1-percent-
             | falla...
        
               | bryanrasmussen wrote:
               | Obviously building a service and thinking you will get 1%
               | of users to support it may be prone to this fallacy and
               | thus a service should not necessarily be built on this
               | assumption, but in this case they have already sunk the
               | costs of building the service, now it's sending the email
               | to find out if 1% will support it.
               | 
               | I don't think there is a lot of reason to be careful in
               | this case.
        
               | dgb23 wrote:
               | This is a very clearly written article. Business focused
               | without the bs lingo. I like that kind of thing, because
               | it gets me thinking about stuff instead of feeling stupid
               | when stepping outside of my expertise.
        
               | bryans wrote:
               | That article isn't applicable, as it's discussing 1% of a
               | total market, whereas the discussion at hand is about 1%
               | of the site's current userbase.
        
               | colonelxc wrote:
               | It's still relevant. There are still numbers lower than
               | 1%. Less than 1% of viewers will upvote/downvote a video
               | they watched, which is much easier (and less expensive)
               | than paying.
        
         | caffeine wrote:
         | I don't know what your service is but that's enough traffic
         | that you likely find a willing buyer?
         | 
         | I recently discovered that there is a pretty active market in
         | people buying/selling smaller businesses and websites like
         | this.
         | 
         | Whether you like what the buyer does with it is a different
         | issue...
        
           | patio11 wrote:
           | True regarding the active market, but generally speaking for
           | your offering to be attractive to that market it has to be
           | already successfully generating income above its costs. There
           | is far less of a market for loss-leaders.
           | 
           | (The exception to that, by the way, is that if anyone here
           | ever builds anything so useful to _a particular company_ that
           | their sales engineers or developer evangelists are routinely
           | using it or writing blog posts about how to use it _you
           | should absolutely get in touch with them and ask them to buy
           | it._ )
        
           | TheCowboy wrote:
           | Another option would be to just communicate the limits of
           | their commitment to the site to their users. Maybe people
           | would step up to takeover/assist, or another solution would
           | be found. At least users would know that it's on the way out
           | in advance.
        
         | jeeva wrote:
         | Ditto - I'm at the point where I either need to get my mind
         | back into the space to (basically) rewrite an entire site (it
         | seems), or let it die. I like it, but hosting it is doing
         | nothing but cost me money right now.
         | 
         | Hard choices, but it was nice to do.
        
       | josephcsible wrote:
       | > - it was using Docker Swarm, which fell out of favour
       | (Kubernetes won after all)
       | 
       | This feels like saying to stop supporting Firefox because Chrome
       | won after all. Kubernetes is far from perfect, so we shouldn't
       | try to eradicate all of its competitors for it.
        
       | rozenmd wrote:
       | PS: I'm not a user of SSLPing, but I built OnlineOrNot and we
       | have a basic SSL verification feature that'll alert you when your
       | SSL certificate is no longer valid:
       | https://onlineornot.com/docs/ssl-verification
       | 
       | Looking at building out this feature further (with expiry
       | warnings 3/7/14/x days before cert expiry), let me know if you're
       | interested.
        
       | jdrc wrote:
       | Make the web monetizable again
        
       | qwertox wrote:
       | I can absolutely comprehend how he feels.
       | 
       | Congratulations for recognizing that it's the best for it to be
       | over. Feel relieved and enjoy the newly gained freedom.
        
       | binarymax wrote:
       | I had to kill a free service that I absolutely loved due to
       | similar issues.
       | 
       | Couldn't find a way to monetize, running an old version of node.
       | Upstart vs Systemd, a niche database (rethinkdb) that fell out of
       | favor and upgrading was too painful.
       | 
       | It wasn't nearly as popular as SSLPing, but it was mine and had a
       | following.
       | 
       | Thanks for writing this note: it's OK to shut something down if
       | it causes you agony.
        
         | weddpros wrote:
         | Hey! SSLPing creator here... I feel your pain, deeply, inside
         | me at the moment!
        
         | shakezula wrote:
         | RethinkDB. What a blast from the past. They were such a
         | compelling product, but they just never got the attention they
         | deserved. Mongo by comparison was strictly worse, but they
         | never got out from under Mongos shadow.
        
       | vdjuri wrote:
        
         | YPPH wrote:
         | >I use [service] for SSL monitoring
         | 
         | The /about page of this service confirms, read with your
         | previous comments on this site, that you have an undisclosed
         | affiliation with this service. Namely, you were the person who
         | launched it. You should disclose that fact and not purport to
         | simply be a user of the service.
        
         | huhtenberg wrote:
         | You feel like plugging your service, you should disclose it's
         | yours.
        
       | nonrandomstring wrote:
       | This project was killed by invisible complexity. I felt a little
       | sad reading about it. There are lots of comments talking about
       | the sustainability of projects with respect to money and burnout,
       | the need to pay for services etc. I get that and agree. But I
       | also get the impression that wouldn't have helped here.
       | 
       | When we reach a situation where some unknown person pushes an
       | upstream update, which causes a cascade of problems that even
       | someone with deep technical knowledge and daily connection to the
       | project cannot unpick, that's a breakdown in
       | modularity/dependency.
       | 
       | It's what we faced in the 1990s and from it evolved package
       | managers, version control, dependency management and all the good
       | things.
       | 
       | I think in 2022 we're back in a similar situation again.
       | Virtualisation, containers, cloud services and whatnot have
       | regressed development reliability.
       | 
       | I predict the day when a really _major_ service provider comes
       | out and says;  "Sorry everyone. It's been 10 days downtime. We've
       | put our 1000 top engineers on the problem and nobody knows what's
       | wrong. We just can't fix it."
        
         | hedora wrote:
         | Yeah; I was going to write that this shutdown notice is a great
         | microcosm for what's wrong with the field.
         | 
         | You focus on containers, but this project had dependencies fail
         | at each level. The author also cites init breaking, the crypto
         | library losing support for old protocols, node breaking
         | compatibility, and I think some frontend junk I haven't heard
         | of also fell out of support.
         | 
         | The project sounds like it could have been a well-scoped
         | command line option to SSL or something, but, because it was
         | built with current best practices, keeping the dependencies up
         | to date and maintaining it would probably take multiple full
         | time engineers / swe's at a FAANG.
         | 
         | On top of that, there's no sustainable business models for good
         | ?aaS tools (small, or large), just for platforms and
         | monopolistic stuff.
        
           | furyofantares wrote:
           | > because it was built with current best practices, keeping
           | the dependencies up to date and maintaining it would probably
           | take multiple full time engineers / swe's at a FAANG.
           | 
           | Surely significantly less than one full time? But like 10% of
           | an extra full time job that costs you money isn't a very good
           | proposition
        
             | hedora wrote:
             | Each dependency gets to choose when they break your service
             | (they can have a zero day exploit that's only fixed in a
             | compatibility breaking release, for example).
             | 
             | You need two people if you want one to be able to go on
             | vacation while you maintain a 24 hour SLA for security
             | patches. You need a third because this sort of thing
             | generates employee burn out once it is feature complete.
             | 
             | You could try having it be 10% of one employee, but that
             | employee would need to be a full stack expert from low
             | level Linux stuff to JavaScript GUI junk. Good luck finding
             | two people like that, then telling them they own ten
             | feature complete services like this.
             | 
             | The people that fit such a bill and have the personaility
             | type to be happy in such a job are expensive and rare!
        
         | dahart wrote:
         | > I predict the day when a really major service provider comes
         | out and says; "Sorry everyone. It's been 10 days downtime.
         | We've put our 1000 top engineers on the problem and nobody
         | knows what's wrong. We just can't fix it."
         | 
         | On one hand a single incident is unlikely to be the end of a
         | large company because companies exist to make money, and also
         | because by the time a company gets to a thousand engineers,
         | it's engineering function is already centered on managing
         | complexity, and they will have had hundreds of service outages.
         | This is in stark contrast to the single-user free service we're
         | commenting on, where the owner was already treading water and
         | perhaps just didn't know it, and where the tradeoffs never had
         | financial upside.
         | 
         | On the other hand, you're not just right about your prediction,
         | but it has already happened in the broader sense, just maybe
         | not over a single incident. Complexity has already killed many
         | software companies, when the software gets too big to manage
         | and can't be easily refactored, runs on old languages and tools
         | that stop getting updates, relies on too many services that
         | slowly go out of both fashion and support contracts. The list
         | of companies that got too invested in a single codebase and
         | stuck themselves with the inability to adapt quickly enough due
         | to the weight and complexity of what they built is pretty long
         | and growing.
        
           | nonrandomstring wrote:
           | > "On one hand a single incident is unlikely to be the end of
           | a large company because companies exist to make money, and
           | also because by the time a company gets to a thousand
           | engineers, it's engineering function is already centered on
           | managing complexity."
           | 
           | Absolutely the companies themselves can be very robust. Some
           | friends and colleagues who work for <big defence> tell me
           | they don't fear for their jobs if a project is crashing.
           | Internally such firms are structured to run dozens of
           | projects, all well compartmentalised, such that if one fails
           | they'll just get moved to another. The company itself is
           | survivable via diversity (plus there's .gov money close at
           | hand to bail out in an emergency).
           | 
           | What concerns me about civil resilience is where we've got
           | unexamined mono-cultures like Google Docs or GitHub that
           | become de-facto pillars for countless other businesses. When
           | Trump ordered Adobe to cut-off Venezuela that should have
           | been a resilience wake-up call for everybody (and it
           | prefigures the present Russian situation of course).
           | 
           | There could be many reasons (more likely an unfortunate
           | confluence of unrelated upstream reasons) that topple a vital
           | part of public infrastructure. That's why big-tech monopoly,
           | which erodes hybrid resilience, bothers the hell out of me.
        
         | ehnto wrote:
         | Excellent comment and I can't speak directly for the author,
         | but that's what I read too. Incidental Complexity is a term
         | related to this. Incidental Complexity is any complexity that
         | is not part of solving the core domain problem and has been
         | introduced by the tooling or approach you chose instead.
         | 
         | The most common example I see is using enterprise tooling for
         | small teams and projects, and then those projects getting
         | snowed under by the weight of the hidden and incidental
         | complexity they had built without noticing.
        
           | Sharlin wrote:
           | Essential vs incidental complexity is one of those concepts
           | everybody who wants to call themselves a software engineer
           | should be intimately familiar with. As they say, anyone can
           | design a bridge, but it takes an engineer to just _barely_
           | design a bridge.
        
           | ignoramous wrote:
           | Incidental Complexity pushes me towards serverless offerings.
           | Of course, serverless brings with it its own test/deploy
           | quagmire, but I'd argue for _personal_ projects, it doesn 't
           | matter as much.
        
         | ianbutler wrote:
         | https://status.atlassian.com/
         | 
         | Atlassian has had a major incident ongoing for about 6 days
         | now, so we may be at that point sooner than you were hoping
         | for.
        
         | ilaksh wrote:
         | Nonsense. It was a side project that cost a lot of money. He
         | had to take care of his actual job, family, hobbies, income
         | producing side projects, etc. He had no single person on the
         | planet to help him maintain it or update it. So the
         | dependencies went out of date over the years.
         | 
         | Projects with resources can be maintained and updated. This one
         | has no resources and there is no reason to update it because
         | it's a drag on that person's life.
        
         | systemvoltage wrote:
         | Why do we need Docker? Just so that it's easy to ship to
         | server? How about rsync + taking the risk of dependencies
         | conflicting?
         | 
         | Sorry not expert at all the infra stuff. But I hope we can
         | question things.
        
         | commandlinefan wrote:
         | > we reach a situation where some unknown person
         | 
         | We reach an _unnecessary_ situation. The vast majority of these
         | dependencies don 't even add any real value - not enough to
         | justify the danger of having your app just stop working
         | inexplicably.
        
         | lbriner wrote:
         | True but there is also a difference in priority with different
         | package maintainers which isn't always helpful.
         | 
         | Why were old features removed from the upstream packages?
         | Probably because upstream either wanted to ditch old/insecure
         | protocols or the usage was too low to warrant the investment in
         | keeping it alive. That is completely reasonable for them.
         | 
         | Then look at something like SSLPing, it wants to support old
         | protocols because that is part of the feature set for older
         | servers which have no realistic need to update.
         | 
         | It's something I find a bit troubling about the very vocal
         | "security" crowd for whom only the latest and greatest
         | ciphers/protocols/short-lived ssl certs/stronger DH key pairs
         | are acceptable and everything else is garbage.
         | 
         | Sadly, it seems that realistically, only paying/charging will
         | help this because then it is reasonable for someone to spend 40
         | hours of their week keeping up with the changes/building their
         | own libraries/etc. to keep their project running.
        
         | nikanj wrote:
         | "I predict the day when a really major service provider comes
         | out and says; "Sorry everyone. It's been 10 days downtime.
         | We've put our 1000 top engineers on the problem and nobody
         | knows what's wrong. We just can't fix it.""
         | 
         | That day is today:
         | https://confluence.status.atlassian.com/incidents/hf1xxft08n...
        
           | dahart wrote:
           | Nah, Atlassian has not given up, and isn't going to.
           | @nonrandomstring wasn't referring to incidents that take more
           | than a minute to resolve, they were predicting an incident of
           | such magnitude that a large company shuts down over it. This
           | is definitely not that.
        
             | paulclinger wrote:
             | I read it differently: the company will not shut down, but
             | abandon attempts to resolve the issue (whether for a
             | product or a set of customers) due to its complexity. Using
             | _major_ in GP 's description was to highlight that the
             | company has necessary resources and still can't figure out
             | what's going on.
        
               | dahart wrote:
               | Fair enough, there is a valid more optimistic
               | interpretation than mine. Still, this is not even the
               | case you're suggesting. Atlassian isn't abandoning any
               | features or customers here, this case isn't indicative of
               | anything other than a run of the mill outage that's
               | taking longer than a day to fix.
        
           | vincnetas wrote:
           | 6 days and counting
        
           | djfobbz wrote:
           | Insanity at its best!
           | 
           | Atlassian annual revenue for 2021 was $2.089B, a 29.42%
           | increase from 2020.
           | 
           | Atlassian annual revenue for 2020 was $1.614B, a 33.39%
           | increase from 2019.
           | 
           | Atlassian annual revenue for 2019 was $1.21B, a 37.36%
           | increase from 2018.
        
         | rsync wrote:
         | "When we reach a situation where some unknown person pushes an
         | upstream update, which causes a cascade of problems that even
         | someone with deep technical knowledge and daily connection to
         | the project cannot unpick, that's a breakdown in
         | modularity/dependency."
         | 
         | Agreed. I believe that the "UNIX philosophy" is a good strategy
         | for avoiding these scenarios and I believe it is
         | underappreciated - even by architects and designers that
         | _should_ know better.
         | 
         | Forgive me for injecting this word but this is why I recoil so
         | violently from systemd and all of its accoutrements. I can
         | sense how this is going to fail even if I can't clearly
         | elucidate it just yet ...
        
         | KronisLV wrote:
         | > It's what we faced in the 1990s and from it evolved package
         | managers, version control, dependency management and all the
         | good things.
         | 
         | > I think in 2022 we're back in a similar situation again.
         | Virtualisation, containers, cloud services and whatnot have
         | regressed development reliability.
         | 
         | Realistically you probably want to find the middle ground
         | between these: not copying PHP code through SFTP or even
         | working on it directly, but also not running an enterprise
         | Kubernetes cluster for your simple CRUD app.
         | 
         | Doing that can be pretty tough, though, especially with peer
         | pressure to use hot tech so you aren't left behind in the
         | industry due to stagnating skills (e.g. needing to learn
         | GraphQL and gRPC when REST is still good enough, for example;
         | same for containers and Kubernetes).
         | 
         | > I predict the day when a really major service provider comes
         | out and says; "Sorry everyone. It's been 10 days downtime.
         | We've put our 1000 top engineers on the problem and nobody
         | knows what's wrong. We just can't fix it."
         | 
         | That sort of happened with Roblox, they had an outage that went
         | on for 3 days due to Nomad rolling over and dying in their
         | infra and nobody really knew what the problem was or how to fix
         | it for quite a while:
         | https://roblox.fandom.com/wiki/2021_Roblox_outage
         | 
         | From here on out, we'll see more and more outages like this in
         | large companies with complex infrastructures, at least that's
         | my prediction.
        
           | Sharlin wrote:
           | > Doing that can be pretty tough, though, especially with
           | peer pressure to use hot tech so you aren't left behind in
           | the industry due to stagnating skills (e.g. needing to learn
           | GraphQL and gRPC when REST is still good enough, for example;
           | same for containers and Kubernetes).
           | 
           | This is essentially why I'm now in the midst of a career
           | change. I realized I want no part in what is more of a cargo
           | cult than an engineering discipline.
        
             | _notathrowaway wrote:
             | I am curious, if not too personal, would you mind sharing
             | what do you plan on working on?
        
               | Sharlin wrote:
               | I recently enrolled in a newly launched BSc program at my
               | local university titled Sustainable Urban Development,
               | blending administrative and social sciences with
               | engineering in an attempt to tackle current and future
               | issues related to urbanization, urban planning and
               | sustainable development.
               | 
               | https://www.tuni.fi/en/study-with-us/technology-
               | sustainable-...
        
               | _notathrowaway wrote:
               | Good luck!
        
               | Sharlin wrote:
               | Thanks :)
        
           | sbarre wrote:
           | > From here on out, we'll see more and more outages like this
           | in large companies with complex infrastructures, at least
           | that's my prediction.
           | 
           | I think part of this problem is that people set up complex
           | fancy infrastructure at a company, and then leave once the
           | interesting/challenging work is done.
           | 
           | A team is left behind to operate that infrastructure, but
           | they may not necessarily understand it to the depth required
           | to react properly when it fails or when it needs updating,
           | etc..
           | 
           | There's a 20+ year old book called The Ingenuity Gap that
           | addresses this exact challenge with complex systems that we
           | aren't equipped to do much more than "keep the lights on"..
           | 
           | It definitely feels like we are running up against similar
           | situations in the software world, particularly with the huge
           | amount of job churn (and corporate brain drain) that the
           | pandemic produced.
        
             | ghaff wrote:
             | You see this at all different levels of complexity.
             | 
             | I'm on the board of a very small non-profit and
             | periodically I see someone come in with grand plans for
             | updating the website and other infrastructure. And you
             | pretty much know that, given free rein, they'll come up
             | with something that will be way beyond what the person
             | coming in after them will be in a position to maintain.
        
               | syntheticnature wrote:
               | As a volunteer at a small non-profit attempting to keep a
               | similar-sounding setup working long enough to replace it,
               | this is the nightmare I am attempting to unwind. The
               | problem when moving to off-the-shelf software for things
               | is everyone wanting their particular favorite features.
               | Said features were all custom-coded by someone without
               | formal development training, of course.
        
             | notyourday wrote:
             | > I think part of this problem is that people set up
             | complex fancy infrastructure at a company, and then leave
             | once the interesting/challenging work is done.
             | 
             | Most companies do not need complex infrastructure either.
             | It is just cargo culting ( or Google culting )
        
             | hinkley wrote:
             | > and then leave once the interesting/challenging work is
             | done.
             | 
             | Don't underestimate constructive dismissal.
             | 
             | The courts have begun to take a somewhat dim view of
             | executives being completely ignorant of Too Good to be True
             | scenarios, which has been a viable form of plausible
             | deniability forever and a day. I'm not treating the workers
             | badly, George is treating the workers badly. George, who I
             | brag about all the time and have promoted three times in
             | five years.
             | 
             | There's this sort of notion of 'what have you done for me
             | lately?' that pushes us to underappreciate people who set
             | up systems that usually run on autopilot. Bosses can't
             | absorb the idea that just because nothing _has_ broken
             | doesn 't mean it won't break, and these may be the easiest
             | plates in the world to spin but they are in fact spinning,
             | and so this person who "doesn't look busy" is doing so on
             | purpose. It's what some clever person called "on-site on-
             | call" to differentiate doing nothing from _actively_ doing
             | nothing. It 's very reminiscent of the experience some
             | people have buying someone a gift (a subscription, a car,
             | etc) that has an ongoing cost and then they hear from the
             | person how disappointed they are in the new/other gifts
             | they got. "Last year they bought me a car and this year all
             | I got was a new iPad." No, this year you got an iPad _and
             | your rich uncle is still paying for your car_ , you little
             | shit.
             | 
             | Steve may be maintaining systems that save us 4 headcount,
             | but he looks like a cost center to the business. He's lucky
             | we don't lay him off, so don't talk to me about giving him
             | a 10% raise for boosting that to 4.5 headcount.
        
       | 6510 wrote:
       | Everything improved until nothing worked anymore.
        
       | turing_complete wrote:
       | Quite concerning that the lifetime of modern software, even for a
       | trivial tool, is so short. We have to do something about that.
        
       | eimrine wrote:
       | > Docker refuses to run after attempting an OS update which broke
       | too many things (upstart vs. systemd being one, FS drivers,
       | etc...).
       | 
       | So all of that cathedral has been fallen down w\o ability to
       | recovery after mistakenly update && upgrade with no backups? And
       | all of that code stack was open-source?
        
       | tqkxzugoaupvwqr wrote:
       | This announcement illustrates the amount of breakage in the
       | software world very well. After just six years the product is
       | beyond repair because the programs on which it relies changed too
       | much.
        
       | FreeHugs wrote:
       | He says he had hundreds of users and hosting costs were a
       | problem. This made me curious how this could be. Testing SSL for
       | a few hundred users should pretty much free these days.
       | 
       | He said Patreon pledges paid for 25% of hosting. So I looked up
       | his Patreon. Turns out he has 3 (!) patreons, together paying $9
       | per month.
       | 
       | The web is a strange place.
       | 
       | Here comes a fun fact I can add: He is doing better than me. I
       | have a website with about 500000 monthly users and 5 (!)
       | patreons. So while he only had 1% paying users, I only have
       | 0.001% :)
       | 
       | Did I say the web is a strange place? Will this ever change?
        
         | freediver wrote:
         | It will change as we all "become the change we want to see".
         | How many web apps that have a free (and likely ad-supported)
         | alternative you are supporting/paying for? If this number
         | starts being 5-10 then we can hope for a network effect and the
         | main currency of exchange on the web becoming simply money
         | instead of (private) data as it is now.
        
         | rmbyrro wrote:
         | I think this is natural, not strange. Not saying to criticize,
         | I mean as a friendly heads up...
         | 
         | You're acting like a tree in the forest offering fruits for
         | free. People pass by, take a couple fruits and move on. You put
         | a shy sign "if you drop a dollar on the floor it won't hurt".
         | 
         | 0.001% dollars is what you get out of this behavior.
         | 
         | It's strange to expect something different. You need to _tell_
         | people you expect a LOT of them to pay. Otherwise they don 't
         | know. You tell them that by restricting access and saying: pay
         | or go away. Offer a limited time free trial. Then charge.
        
         | lnxg33k1 wrote:
         | The web is a strange place indeed, and maybe I misunderstood
         | your reply, but my take after reading it was like: You are
         | freely and independently offering a service to others for free
         | and are complaining to us that you don't get enough donations
         | to keep it? Kill it, it's not that anyone is entitled to your
         | service for free, or charge for it, so yeah I think it will
         | change when people stop putting free stuff online?
        
         | victor9000 wrote:
         | Maybe making your hosting costs visible to your users vs burn
         | rate will make the point more salient. Something like "At
         | current burn rate XYZ service will become untenable in 145
         | days"
        
         | bobsmooth wrote:
         | In January he had 6 patreons making about double that. So
         | $50-$100 a month in hosting costs.
        
         | vbezhenar wrote:
         | I'm surprised about that too. If I were to build such a
         | service, I'd use cloud and keep it in a free tier. If there's
         | not enough resources to serve all the servers, throttle it
         | (check it not every 24 hours, but every 25 hours and so on). If
         | there's enough demand, implement paid tier without throttling
         | and some extra features.
        
           | jswank wrote:
           | Which, come to think of it, is exactly how cloud providers
           | manage their free tier.
        
         | detritus wrote:
         | Perhaps try $1Hugs?
        
         | Bilal_io wrote:
         | > Turns out he has 3 (!) patreons, together paying $9 per
         | month.
         | 
         | It is possible that he already informed his patreons and they
         | canceled their pledges except 3 of them.
        
         | weddpros wrote:
         | Hi I'm chris, the creator of sslping.
         | 
         | Actually, we're talking "small" amounts. I had 3 dedicated
         | servers hosted in France, which is cheap compared to the USA
         | for dedicated servers. I was paying 65EUR per month, for 5
         | years.
         | 
         | How could testing SSL use that much? well, I wanted an HA
         | mongodb setup, and I wanted to support millions of servers.
         | SSLPing was super fast, around 5 seconds to check your SSL
         | versions, cyphers, check some vulnerabilities, etc... when
         | SSLLabs takes 2 minutes.
         | 
         | And yes, despite 1100 total signups in my database, I had only
         | 3 patreons... The maximum I had was 5.
         | 
         | The web is a strange place. I'm looking into sslping very
         | differently today. Yesterday I killed it, and received tens of
         | emails from users to thank me, and today I'm on the first page
         | of HN... because I killed my project.
         | 
         | Do I have to say that I didn't dare ask people to pay for
         | sslping because I thought is wasn't worth it?
        
           | jd_mongodb wrote:
           | Ping me at Joe.Drumgoole@mongodb.com and I can organise
           | payment of all those costs if you want to continue.
        
           | mirceal wrote:
           | would you like help keeping it alive? or reviving it?
           | 
           | i'm open to help: from untangling the issues it has now to
           | hosting, to rearchitecting it.
        
         | lbriner wrote:
         | I don't think it's strange that to many people, some service
         | are useful but not always seen as useful _enough_ to commit to
         | X dollars per month, especially if their own use is for free
         | stuff as well.
         | 
         | Also, many businesses are not setup to make multiple small(ish)
         | payments to library maintainers even though imho, this should
         | become a normal pattern. Imagine if all the people who used
         | OpenSSL, PHP, Linux, etc. x 1000 were paid even $1 per month
         | per business use.
         | 
         | I think there is a whole PhD around this since there are
         | psychological factors to people charging up-front vs freemium
         | with upgrades etc. Sometimes if I am trying to find a service
         | to do X and find that one charges, I might immediately reject
         | even if it is really amazing and would save me that much in
         | time.
         | 
         | I guess if it was easy, there wouldn't be a problem!
        
           | ghaff wrote:
           | Signing up for _any_ level of subscription is a pretty high
           | bar for me and, as you say, can be logistically challenging
           | for businesses. It 's just way too easy to build up money
           | leaks that you aren't getting any real value from.
        
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