[HN Gopher] Amazon worker chat app to ban words such as "union",...
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       Amazon worker chat app to ban words such as "union", "pay raise",
       "slave labor"
        
       Author : enraged_camel
       Score  : 86 points
       Date   : 2022-04-04 19:57 UTC (3 hours ago)
        
 (HTM) web link (theintercept.com)
 (TXT) w3m dump (theintercept.com)
        
       | advisedwang wrote:
       | What blows my mind is that it sounds like the "Shout-Outs" this
       | applies to is essentially a reward system. It's a place for
       | talking about the positives. By adding filtering to _force_ it to
       | be positive they completely poison its own goal, as everyone
       | would know how limited it is.
        
       | bko wrote:
       | It sounds like its an internal chat app, presumably meant for
       | business. If people were openly talking about "slave labor" and
       | "vaccine" on any public company slack channels, I would think
       | they'd shut it down at most organizations. I don't think you're
       | allowed to use company time to organize. I don't think its
       | unreasonable to make people work when they're on the clock and
       | remove distractions. Many are used to comfortable jobs where they
       | can post memes on slack or comment on social media during the
       | working day, but these jobs are really the exception not the
       | rule.
        
         | 4oo4 wrote:
         | I agree with that but I think including "pay raise" is a step
         | too far. Employees have the right to discuss pay, via the NRLA.
         | That is not inherently politically loaded language despite
         | Amazon trying to make it so.
        
           | bko wrote:
           | Yeah you may be right. I don't know about the specifics or
           | have any opinion about particular words. I just think work
           | should be professional. It's not a family. It's a group of
           | people that get together to get a job done.
        
             | wbsss4412 wrote:
             | There are enough words on the list to get at intent, and it
             | would seem that maintaining professionalism isn't the only
             | intent of that list.
             | 
             | "Accessibility", "fairness", "harassment", etc are all
             | normal words to use within the context of professional
             | discussion.
        
               | 4oo4 wrote:
               | Yep, it's a lazy attempt at enforcing an Amazon Newspeak.
               | 
               | Coming soon: Amazon removes the SQL `Union` clause from
               | all its products.
        
         | AnIdiotOnTheNet wrote:
         | > I don't think its unreasonable to make people work when
         | they're on the clock and remove distractions.
         | 
         | I find that generally the kind of person who says such things
         | is the kind of person who has a comfortable job where they can
         | post memes on slack or comment on social media during the
         | working day.
        
           | bko wrote:
           | I would bet if you did a survey and asked whether you think
           | it's appropriate to post spicy memes and organize against
           | your employer on the company's time and systems you'd see a
           | clear correlation with income levels. The lower the income
           | the more bizarre they would consider that behavior
        
             | unsupp0rted wrote:
             | I would guess it's the reverse, judging by /r/WorkReform.
             | 
             | It's tens of thousands of people who categorically refuse
             | to understand what employers hire people for, in principle.
             | 
             | Some % of them does understand what a business is, why
             | businesses hire people, and why and how our systems can be
             | realistically reformed to improve conditions for all
             | workers. But most people don't.
             | 
             | I wouldn't be surprised if many of them see the option of
             | posting spicy memes and organizing against one's employer
             | on company time as a fundamental human right.
        
         | kotaKat wrote:
         | It's not even a "chat app". It's some "shout out" social
         | network system.
         | 
         | Amazon FC employees already have access to Chime and there's no
         | message filtering there. I've seen the "u word" dropped back
         | and forth on it myself.
        
         | walterclifford wrote:
         | > I don't think you're allowed to use company time to organize
         | 
         | True, but they can't be discriminatory in how they restrict
         | communications. If they prohibit all non-work discussions on
         | this app that appears to be fine - but not if they only
         | restrict topics that are likely related to organizing. From
         | https://www.nlrb.gov/about-nlrb/rights-we-protect/the-law/em...
         | 
         | "Also, restrictions on your efforts to communicate with co-
         | workers cannot be discriminatory. For example, your employer
         | cannot prohibit you from talking about the union during working
         | time if it permits you to talk about other non-work-related
         | matters during working time."
        
           | bombcar wrote:
           | I'm sure the employee handbook is setup correctly.
           | 
           | I'm also entirely sure the rule is spottily enforced.
        
       | imchillyb wrote:
       | Does Amazon /want/ a counterculture within their employees?
       | 
       | Because this is exactly how companies create countercultures
       | within the ranks of their employees.
        
       | iamdamian wrote:
       | For anyone who is concerned about the level of authoritarian
       | control companies like Amazon have over employees, you might find
       | the book Private Government worth a read:
       | https://press.princeton.edu/books/hardcover/9780691176512/pr...
        
         | tenebrisalietum wrote:
         | Why would you use a work-provided chat app to discuss things
         | the company may not like? For example, do you not expect your
         | employer to know if you're browsing for another job over
         | company provided Internet on company provided laptops?
         | 
         | If they were spying on the guest Wifi, that's another thing.
        
           | black_puppydog wrote:
           | Honest question: are workers allowed to use physical pin
           | boards to put up e.g. After hour part invitations or yoga
           | groups?
           | 
           | Asking of course because these would be analogous; zero
           | marginal cost to let the workers use them once they're up.
        
           | zardo wrote:
           | Presumably because the work chat app is something that every
           | worker has.
        
           | DennisP wrote:
           | Maybe because union organizing is protected by law?
           | 
           | It doesn't count as _working_ so Amazon can get away with
           | this as long as they prohibit all non-work conversation, but
           | if they 're specifically targeting union organizing then it
           | looks like they're breaking the law:
           | 
           | https://www.nlrb.gov/about-nlrb/rights-we-protect/the-
           | law/em...
        
       | sbinthree wrote:
       | Whatever the corporate equivalent is of a late stage
       | authoritarian dictatorship.
        
         | [deleted]
        
         | infamouscow wrote:
         | "Spreading misinformation."
        
         | scarmig wrote:
         | So much of what we call "capitalism" is just creating
         | authoritarian planned economies in the miniature and shrugging
         | our shoulders and saying that it's all "private" so rights like
         | free speech don't apply. And both factions of the elite who run
         | the country like it that way.
        
         | thrwaway9871 wrote:
         | "Algorithms"
        
         | mc32 wrote:
         | The old, it's a private company so they can set their own rules
         | (see all the responses to Twitter censorship accusations).
        
           | tenebrisalietum wrote:
           | Over a chat app they provide for work use, I'm not seeing the
           | ethical issue. Pay and overwork is one thing but why can't
           | these employees use their phone for things they don't want
           | the company to observe? Phones are cheap.
        
             | rubiquity wrote:
             | Would you be ok with them taking away the break room if
             | such discussions were happening in the break room?
        
             | [deleted]
        
           | TheCoelacanth wrote:
           | They can set their own rules, within the bounds allowed by
           | law. It appears to me that they would only be allowed to make
           | this restriction if they prohibit all non-work conversation:
           | https://www.nlrb.gov/about-nlrb/rights-we-protect/the-
           | law/em...
        
       | b9be520d93286 wrote:
        
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       (page generated 2022-04-04 23:01 UTC)