[HN Gopher] How to work with me
       ___________________________________________________________________
        
       How to work with me
        
       Author : davidbauer
       Score  : 161 points
       Date   : 2022-03-29 12:11 UTC (10 hours ago)
        
 (HTM) web link (www.davidbauer.ch)
 (TXT) w3m dump (www.davidbauer.ch)
        
       | bmulyadi wrote:
       | Although the intention is great, I wonder if the act of creating
       | such a document ironically constructs a barrier of expectations
       | on the 'right' way of interacting with the said individual
        
       | vericiab wrote:
       | To me, a lot of this reads more like some sort of "Team/Company
       | Values and Culture" document than the user manual of a single
       | individual.
       | 
       | Things like "Default to action" are pretty dependent on
       | team/company culture and what you're working on. Your coworkers
       | won't start defaulting to action just because you prefer it if
       | their boss, their boss' boss, etc prefer cautious consideration.
       | There's nothing wrong with preferring to work somewhere with a
       | "default to action" culture, but presumably by the time someone
       | is reading this you've already made the decision that the culture
       | is a good fit for you. (Ditto for "There's life beyond work". If
       | that isn't the existing culture, then as a reader all it tells me
       | is that you choose to work somewhere that doesn't share your
       | values and we may be in for a bumpy ride.)
       | 
       | Similarly, the way it's written now "Mind the channel" reads like
       | a mandate about team/company norms and culture. Despite being
       | under the heading of "How to efficiently work and communicate
       | with me", rather than explaining which channels of communication
       | you prefer in which contexts, it makes a broad statement about
       | what the reader should consider when communicating with anyone.
       | IMO guidance on how to communicate with others in general, rather
       | than you specifically, belongs in a team handbook and not your
       | personal user manual.
       | 
       | "Don't give clues" on the other hand is a good example of
       | something that does seem to belong in a user manual. It explains
       | something about you and tells the reader how to more effectively
       | communicate with you. It doesn't make broad generalizations about
       | how they should communicate with others in general.
       | 
       | In the end, I wonder whether this should be split into multiple
       | documents - maybe a user manual (for people working with you) and
       | a separate list of what's important to you in a working
       | environment and company culture (for yourself when job hunting)?
       | 
       | In any case, for the user manual I think it would help to replace
       | broad platitudes and decrees with statements focused on you. If a
       | statement would make sense in a team handbook or similar, I think
       | that's a sign that it may come across as
       | inappropriate/presumptuous in your personal user manual.
        
       | Justin_K wrote:
       | I really appreciate posts like this when I'm hiring, as it alerts
       | me early on that someone expects the team and company to conform
       | to their standards. That may work great for some organizations,
       | but not ours.
        
       | lowercased wrote:
       | > We wouldn't be here, working together, if one of us could do it
       | on their own.
       | 
       | Interesting belief. I don't actually think it holds true in a lot
       | of situations, certainly at least many 'work/employment'
       | situations I've been.
        
       | jordanpg wrote:
       | Making these became trendy at my last company for a few months.
       | 
       | I didn't get it then, and I don't get it now. I guess I just
       | don't see who has time for this kind of thing -- literally. I
       | doubt very seriously anyone ever actually read these things.
        
         | idontknowifican wrote:
         | it's much more for the author than the reader. see it as an
         | exploration of your intentions at work, more of a way to find
         | who you are
        
         | moron4hire wrote:
         | Seriously. These things always give me the same vibe as RMS'
         | speaking rider: "LOL. Whatever, dude. Not going to ever be a
         | concern for me."
        
       | no-dr-onboard wrote:
       | Sadly, this strikes me as a document that was initially as
       | egocentric as the title implies, but was later groomed and
       | manicured to be more palatable. The match/replace "we" language
       | is there to support this.
        
       | teekert wrote:
       | Nice, but typically a manual written by oneself, I could write
       | something similar about myself. But ask my wife to write one... I
       | bet it will be quite different.
        
       | anabis wrote:
       | There is a song called "Torisetsu" - user manual in Japanese.
       | 
       | https://www.youtube.com/watch?v=_jtUll4ZrOw
        
       | circlefavshape wrote:
       | @davidbauer your motivation for doing this seems honourable, but
       | I think it's unlikely to be useful to either yourself or your co-
       | workers. We're going through a cultural moment where
       | communication-via-words (especially written words) is widely
       | regarded as canonical, but human interaction is much richer than
       | plain text. For someone who wants to get to know you the time
       | spent reading and understanding your article would be better
       | spent just hanging out with you
        
       | pie42000 wrote:
       | Really surprised that a journalist like you doesn't understand
       | the need for brevity. 98% of this "how to work with me" is
       | actually "i like talking about myself". There is like half a
       | sentence of semi-useful (probably aspirational) info on you and
       | then paragraphs of philosophical meandering.
       | 
       | At least Patrick Bateman stuck with a single business card, you
       | had to go and write a whole life story and print it on your
       | digital business card that you presumably shove down everyone's
       | throats.
       | 
       | Consider deleting immediately, i would never work with someone
       | who wrote something like this. Cheers.
        
       | fleddr wrote:
       | The title may come across as arrogant, but when you read it, it's
       | very empathetic.
       | 
       | You might as well sum it up as "be nice and reasonable, and don't
       | waste each other's time".
        
       | jdauriemma wrote:
       | Thanks for sharing this! I'm sure your team will benefit from the
       | clarity with which you outlined your values and working style.
       | Camille Fournier wrote a piece on "manager READMEs" that, if
       | nothing else, is worth considering. I'm less opinionated about
       | the practice, but I definitely am glad I read her article:
       | 
       | https://skamille.medium.com/i-hate-manager-readmes-20a0dd9a7...
        
       | ushakov wrote:
       | no person ever will _want_ read this page
       | 
       | ...and no mentally stable person ever _needs_ to write a page
       | like this
       | 
       | this just screams "i'm a narcissist, these are my rules. wanna
       | talk to me? obey the rules!"
        
         | robocat wrote:
         | > no mentally stable person
         | 
         | I think that sort of judgement breaks HN guidelines:
         | https://news.ycombinator.com/newsguidelines.html
        
         | andai wrote:
         | Did you read the page?
         | 
         | Re: "no person will ever want to read this page": I have read
         | the manual, I found it quite refreshing actually. Different
         | strokes for different folks, I guess.
         | 
         | I was thinking of creating a manual of my own, and a curious
         | thought occurred to me while reading your response (and other
         | negative responses in this thread): the kind of people who are
         | repelled by this sort of thing are probably not the kind of
         | folks I'd enjoy working with, so that's actually a _feature_ as
         | far as I 'm concerned. (Not making a negative evaluation about
         | a group of people, just stating a personal preference and how
         | such a "filter" as a personal manual might actually work to
         | one's favor.)
         | 
         | Steve Pavlina has written on this subject[0], how broadcasting
         | your true personality/values/desires will get you a lot more
         | rejections, but will also allow you to connect with others who
         | are a better match for you, who might have missed your
         | authentic self if you had masked it instead.
         | 
         | He asserts that most people are so afraid of rejection (getting
         | a "1" ie. a mismatch) that they settle for "partial matches" in
         | the 6-7 range, but they'd actually be far happier if they had
         | the courage to broadcast their true values because it's the
         | only way to find the "10s".
         | 
         | [0] https://stevepavlina.com/blog/2014/09/ones-and-tens/
        
           | ushakov wrote:
           | of course not! why would i?
        
             | Bancakes wrote:
             | You missed nothing. Better that you continue life
             | forgetting this concept of manuals.
        
         | verinus wrote:
         | I think you actually miss the point completely- go read the
         | content, then comment upon it!
        
       | Bancakes wrote:
       | Sounds great for people on the spectrum. However, neurotypicals
       | either don't care about you at all, or care enough to converse
       | with you until we learn your unspoken manual.
        
         | andai wrote:
         | The manual says we prefer texting ;)
        
       | danw1979 wrote:
       | > If you start working with a new person, wouldn't it be nice if
       | you had some sort of user manual that gives you a basic
       | understanding of how to work with them?
       | 
       | This is literally the last thing I would look for or indeed think
       | to look for.
        
         | escapedmoose wrote:
         | I think I would want one written by someone else. It'd be more
         | honest.
        
       | [deleted]
        
       | kkjjkgjjgg wrote:
       | Cool, and then let's make it harassment to ignore the
       | instructions in somebodies user manual (not just ignoring their
       | pronoun preference), so everybody has to learn the user manual of
       | all their colleagues by heart.
        
         | JabavuAdams wrote:
         | I mean, or we could not catastrophize and slippery-slope this.
         | Given the eye-rolls and push-back just on evidence here, I
         | don't think this idea has legs. I wonder how much of this is
         | generational. Like "how freaking entitled are these kids now?"
         | Publishing manuals on how to talk to them. Not saying I fully
         | believe that, but it's the obvious "get off my lawn ya damn
         | kids" reaction.
        
           | kkjjkgjjgg wrote:
           | I support people's rights to write user manuals for
           | themselves. The idea is even amusing to some degree. I just
           | don't want to be forced to read them, and especially not be
           | accused of not adhering to the rules in the manual.
           | 
           | And yes, I admit the word "snowflakes" popped up in my head.
        
             | JabavuAdams wrote:
             | Agreed.
        
         | spacemanmatt wrote:
         | Seems like you were trying to be sarcastic but you did just
         | derive basic respect toward other people.
        
           | kkjjkgjjgg wrote:
           | Yes, that is how they will argue, so I guess it is inevitable
           | that it will happen. But no. Asking other people to learn
           | YOUR user manual is already disrespectful, so it is not
           | disrespectful to refuse to do that.
           | 
           | In the same vein, asking people to override the information
           | their eyes and brain give them and instead believe into
           | whatever alternate reality you demand them to see (like
           | pretending you are a woman if you are a man) is also
           | disrespectful and downright abusive.
        
             | Throw6away wrote:
             | Wow, I'm gobsmacked at your example. Are you really arguing
             | that transgender people are somehow abusing and
             | disrespecting others by asking to be acknowledged as they
             | wish to be? Would you be 'abused' if I mentioned my same-
             | sex spouse and it violated your assumed reality?
        
               | kkjjkgjjgg wrote:
               | You can ask and it is polite to adhere to the wish, but
               | you can not demand it.
               | 
               | Ultimately you have no right to intrude on my brain,
               | sorry.
               | 
               | "Would you be 'abused' if I mentioned my same-sex spouse
               | and it violated your assumed reality?"
               | 
               | Probably not because I could see that your spouse has the
               | same sex as you, so it wouldn't violate my perception? I
               | don't get the point of your example.
               | 
               | The point of the "publicly state you believe in something
               | that is obviously not true" is a symbolic subjugation of
               | the person made to do it. It is "swearing in" to the
               | ideology. Like Gallileo announcing publicly that the sun
               | revolves around the earth.
        
             | teg4n_ wrote:
             | I feel sorry for you.
        
               | kkjjkgjjgg wrote:
               | I feel sorry for you, too. But have fun memorizing those
               | hundreds of instruction manuals.
        
       | jimmyjazz14 wrote:
       | This seems less like manual for a person and more a list of
       | expectation and demands for how other people should act.
        
         | Aachen wrote:
         | Agreed. One thing that just occurred to me is that this title
         | does give the author the freedom to entirely dictate the
         | contents of a guide on "how other people should act". Nobody
         | will disagree with the contents since they say it's a personal
         | thing of theirs, though judging by the thread the disagreement
         | the title already instills might be worse.
        
       | greybox wrote:
       | Interaction is a two way activity. Different team members at my
       | workplace interact differently with me than to other people, and
       | I with them. That's just down to months of important, casual,
       | subtle interaction and boundary setting.
        
         | greybox wrote:
         | Although I can see this as a way for a remote manager to break
         | the ice with a team
        
       | JabavuAdams wrote:
       | This is neat, but it puts a certain spin on your personality that
       | might give others pause, even if they would be totally okay with
       | working with someone who just behaved as outlined in the doc.
       | There's a whiff of being overly prescriptive, and prima-donna-
       | ish. Of maybe being Aspergers / on the Autistic spectrum, which
       | could be +ve or -ve, depending on who's hiring.
       | 
       | Overall, I think I would like to work with someone who is
       | conscientious enough and introspective enough to take the effort
       | to make a doc like this. On the other hand, I did have to
       | suppress a bit of an eye-roll and I would wonder whether
       | contextually they'd be annoying to work with or oblivious to
       | subtler contexts and human interactions. But I've written plenty
       | of communications that could cause the same questions in someone
       | else, so...
        
       | bsuvc wrote:
       | To me, it seems a little condescending to be told how to act
       | toward someone.
       | 
       | On some level it is helpful to know your teammates, but on the
       | other hand it can come across as self centered, like you think
       | you're special and require special instructions for interacting
       | with.
       | 
       | I'm sure you have good intentions in creating this, but if
       | someone gave this to me I would instantly thing "oh man this
       | person is going to be high maintenance"
        
         | jacquesm wrote:
         | You can drop the 'a little'.
        
         | Bancakes wrote:
         | Look at his blog. The only thing he has to show for himself is
         | the 100 books he consumed. I'm not saying this as an insult at
         | any rate, however I feel he should stop reading and start
         | living. Go out and be outwardly with people, live by them.
         | Produce, don't consume.
         | 
         | I've been reading a book by Henry C. Link, PhD: Return to
         | Religion. Authoring in 1936, this psychologist presents case
         | studies of his clients, most of whom are introverts such as OP.
         | A good read for anyone interested - this scientist finds in his
         | many clients the innate need for a common moral compass and
         | belief in higher power, for united communities built on
         | families, on selfless extroverts. He becomes Christian again
         | not out of faith but necessity, and explains his reasoning.
        
           | edmundsauto wrote:
           | You are judging someone's life and directing them to find
           | Jesus solely because their _blog_ doesn't communicate how
           | rich their life is? JFC, I am so glad that I don't share
           | anything of myself in this space.
        
         | uniqueuid wrote:
         | Yeah, I got the same feeling - 4/5 of the text is worded as
         | global imperatives, and almost nothing puts his own weaknesses
         | and peculiarities into context.
         | 
         | It seems like a contract required before interaction rather
         | than a helpful guide to understanding him.
         | 
         | That's one of the reasons I liked "Working with Claire" [1]: It
         | is full of open subjectivity ("I hope", "I believe"), is very
         | clear yet polite ("please ...").
         | 
         | [1]: http://growth.eladgil.com/book/the-role-of-the-
         | ceo/insights-...
        
           | ellen364 wrote:
           | "Working with Claire" is an interesting comparison. I've been
           | trying to think through why I reacted better to it than the
           | main article.
           | 
           | Ultimately, "Working with Claire" seems more aimed at me, the
           | reader / notional employee. E.g. it starts concrete, talking
           | about meetings we'd have together. And it has helpful info
           | about how she tends to work and the kinds of things she might
           | do. In theory, it means I wouldn't have to work out things
           | like "How much info does my new manager expect?"
           | 
           | Self-reflection is a big part of these personal READMEs. But
           | it's also important to work out which bits of self-reflection
           | are useful to the reader. For me, that's where the main
           | article didn't quite hit the mark.
        
             | bavila wrote:
             | Without even reading any content, I feel there's a marked
             | distinction just in the titles alone.
             | 
             | "Working with Claire" signals: This is an article about
             | what it's like to work with me.
             | 
             | "How to work with me" signals: This is a set of rules I
             | expect to be followed if we are to get along.
             | 
             | I am just immediately rubbed the wrong way by the latter,
             | while I'd be willing to approach the former with an open
             | mind.
        
           | teekert wrote:
           | Exactly, it would be more valuable if the manual said things
           | like:
           | 
           | "I can come across as a dick sometimes but that is because I
           | like to test certain stances on issues by vigorously
           | defending them, I assure you I'm open to changing my mind if
           | you just keep pushing, actually I feel like you are taking my
           | intelligence more serious if you do. Not many people
           | appreciate this, but somehow discussion makes me feel good"
           | or
           | 
           | "I actually can get pretty pissed if I feel that you are
           | insulting my intelligence (which I'm sometimes overly
           | sensitive to), it is where I seem to get my sense of self
           | worth from. I may over-argue my point of view then later
           | realize you were right and apologize." or
           | 
           | "I act all cool and hipster but I'm actually constantly
           | stressed when I travel and it makes me make poor choices and
           | not pay attention to important things like 'Did I take my
           | pass from the ATM 15 min ago?'." or
           | 
           | "I'm very shitty at keeping context in mind and often jump on
           | the wrong details in a conversation, please have some
           | patience." or
           | 
           | "I really really cannot agree to disagree, it keeps nagging
           | at me, I want to talk it out until someone "wins". Yeah I've
           | been called a dick for that." or
           | 
           | "I get stuck where there is no obvious best choice in just
           | about any situation because I cannot make a choice based on
           | gut feeling (it feels like weakness), I need logic and it
           | makes me swing back and forth on questions like 'subway or
           | Uber?', really annoying when you travel with me." or
           | 
           | "I do appreciate jokes that are slightly inappropriate, and I
           | feel like often at work I have to self-censor."
           | 
           | "I'm 40 but I like 9gag and memes."
        
             | jfengel wrote:
             | Or you could just sum it all up as "I'm deeply unpleasant,
             | and I'd say that I'm sorry that you have to work with me,
             | but I actually don't have any interest in your emotional
             | state."
        
               | teekert wrote:
               | :) Well, there is a kernel of truth in all of them, but I
               | think my colleagues are quite fond of me nonetheless. I
               | think that I have my analytical mind to thank for that
               | more than my innate capacity for detecting and dealing
               | with emotions in others though (never mind my own).
        
             | sdoering wrote:
             | Wow. Thanks. Need to bookmark this. You seem to know me.
        
         | closewith wrote:
         | Agreed - this is the most egocentric approach I've come across
         | for dealing with colleagues. I'd love to know what his co-
         | workers think of him.
        
         | kjs3 wrote:
         | I agree. I showed it to a couple of teammates and the universal
         | opinion was that if someone handed us something this pedantic,
         | we'd be making sure to minimize _any_ interaction with or
         | reliance on this person. Especially reliance on...I can only
         | see an endless variety of  "you didn't read my required
         | document and interact with me strictly in my self-approved
         | manner, therefore I feel entitled to ignore you/condescend to
         | you some more/report you to HR/ruin your day (or whatever
         | negative I deem appropriate)". Life is too short.
        
         | willcipriano wrote:
         | The corporate language is a turn off. If we are dealing with
         | human problems, the sterile corporate speak isn't going to get
         | us to a solution.
        
           | n_time wrote:
           | I think it's actually [Euro
           | English](https://en.wikipedia.org/wiki/Euro_English)
        
           | davidbauer wrote:
           | Can you point to specific examples? This is very much a
           | living document, always looking for ways to improve it.
        
             | TheOtherHobbes wrote:
             | It's impersonal, sterile, generic (what does a corporate
             | word like "excellence" actually mean in practice?), and
             | simultaneously intrusive and lacking in empathy for
             | readers.
             | 
             | What you have written is actually _a list of demands._
             | 
             | Not likes. Not tendencies. Not polite requests. Not values
             | you hope to share with others by meeting them half way,
             | possibly clumsily but with good faith.
             | 
             | Demands.
             | 
             | There is no social context in which a document like this is
             | appropriate.
        
             | willcipriano wrote:
             | The "My expectations when we work together" looks like it's
             | copied directly from a HR boilerplate example somewhere. It
             | sounds nice but I wouldn't know how to action any of that.
             | 
             | Also if you are my peer, you setting expectations like that
             | is inappropriate.
        
               | davidbauer wrote:
               | Thanks!
        
               | PlugTunin wrote:
               | <It sounds nice but I wouldn't know how to action any of
               | that.>
               | 
               | I'd rather work with someone who's honest about how they
               | operate than with someone who uses action as a verb.
        
               | criddell wrote:
               | I believe it's probably a typo. My guess is "act on" was
               | intended.
        
               | zerocrates wrote:
               | Saying "action," purposely, as a verb like that is
               | somewhat common. It's business-speak much like "leverage"
               | as a verb, though that one's become so common as to go
               | unnoticed.
        
             | jacquesm wrote:
             | Try to bring it down to 10 lines or less. Your presumption
             | to the attention and memorization of this document is way
             | over the top. If you feel like you have to communicate
             | something like this in writing you could at least be
             | charitable and pare it down to the absolute minimum.
             | 
             | Other than that: the whole thing comes across as hopelessly
             | naive with respect to how humans interact, it misses the
             | fact that people that dislike each other on a personal
             | level may be forced to work with one another and it misses
             | the 'office politics' angle.
             | 
             | If I was assigned to a team to work with you and you handed
             | me this document I would in turn hand in my resignation
             | with reference to your document and that would be that, any
             | organization that tolerates this kind of bs is not one that
             | I would want to work for.
        
             | keithnz wrote:
             | change the whole thing to be about you, almost a trouble
             | shooting manual, not some idealised world of of your
             | interpersonal interactions. Pretty much tell people what
             | your personality is like, what you are trying to improve,
             | and possible problems people might have with you
        
         | microtherion wrote:
         | I did not get that impression from the text at all -- I wonder
         | whether it was revised or whether it is because I am Swiss
         | myself so maybe it fits within MY norms.
         | 
         | In particular, I did not get the impression that the text makes
         | any demands from co-workers that the author would not mutually
         | grant them himself.
         | 
         | Can you point out specific examples of language you found self
         | centered or high maintenance?
        
           | davidbauer wrote:
           | I slightly revised it based on feedback from this thread
           | here.
        
           | bsuvc wrote:
           | https://web.archive.org/web/20220329121626/https://www.david.
           | ..
        
         | davidbauer wrote:
         | Points taken. Will try to work on a second version that will
         | keep in mind how this came across to you (and others in this
         | thread).
        
           | dessant wrote:
           | I've skimmed your post, and I honestly feel like the content
           | is not the main issue here, but the fact that it was written
           | and published. You could share how you prefer to interact
           | with people _if the need arises_ , preferably by addressing
           | them directly about the points that are relevant for your
           | interactions, and without giving them the impression that
           | you've handed in a list of preferences.
        
             | davidbauer wrote:
             | That's a good point, yes. I didn't intend to publish it
             | first, but put it out there to learn from the feedback I'm
             | getting. It's interesting how differently people who don't
             | know me (see this entire discussion here) react compared to
             | people who know me or have worked with me before. That's
             | super helpful since future co-workers will most likely fall
             | in the first group.
        
               | closewith wrote:
               | It's also possible the reactions you get from the second
               | group are muted because they naturally don't want to
               | offend you.
        
               | mike_d wrote:
               | Whatever you do, please leave it up. Documents like this
               | are extremely valuable red flags for future coworkers.
        
             | JabavuAdams wrote:
             | Yes! The fact that someone would write a doc like this for
             | their own introspection and growth - great! The fact that
             | you would publish it or supply it as a prelude to
             | interaction - weeeird. But again, I've made similar gaffes.
             | Will probably make more.
        
           | uniqueuid wrote:
           | Thanks! By the way, it might help people if the frame of
           | reference was clear.
           | 
           | Did you write this for your managing role at NZZ? Or as a
           | freelancer? Or ...?
        
           | etrautmann wrote:
           | I had this reaction to the title, but reading the piece after
           | I found it to be general points for all interactions among
           | people rather than particular instructions for interacting
           | with you (which I agree would be off-putting).
        
           | [deleted]
        
         | Dracophoenix wrote:
         | To play devil's advocate, the concept is only as condescending
         | as a resume or nutrition label is. To an extent, this is
         | already done when introducing oneself and (at least in my
         | collegiate experience) one's pronouns and triggers. Perhaps
         | your feelings reflect your personal criteria for unnecessary
         | information rather than anything objectively condescending?
         | 
         | Now speaking for myself, I'm conflicted. On the one hand, I
         | would certainly like an efficient and upfront method to assess
         | a person's capabilities and mental state without having to
         | waste time with pleasantries or wade through a social mine
         | field. The more information the better.
         | 
         | On the other hand, it's likely that this personal resume of
         | sorts will be another layer of buzzwords and prattle to muck
         | through as composing one evolves from a discovery process to a
         | status competition.
         | 
         | Let's stick to business cards, shall we?
        
         | MisterTea wrote:
         | > I'm sure you have good intentions in creating this, but if
         | someone gave this to me I would instantly thing "oh man this
         | person is going to be high maintenance"
         | 
         | Sounds like a lot like on-line dating profiles.
        
       | andi999 wrote:
       | I like it. Not 100% sure if this person is really like that
       | (which seems nice), or if this is Sheldon Cooper.
        
       | emmelaich wrote:
       | One of my favourites is
       | 
       | > _Don't give clues: I sometimes miss clues, many people do.
       | Don't give clues. Tell me what you need._
       | 
       | So important when we're context switching all the time.
        
       | ifokiedoke wrote:
       | Like many others I don't love the idea of a "How to work with me"
       | manual because -- like much of this one -- they can come off as a
       | one-way directive. However, context matters.
       | 
       | If a random person on my team or the manager of some other team
       | handed this to me? No, no, and no. Huge red flag. But if I was
       | joining a team for the first time and my manager handed me a
       | manual of expectations and made it clear what they value, what
       | they expect, and how they see the world, that would be a treasure
       | trove for my career. After all, managing my career is essentially
       | managing my manager.
       | 
       | That being said, this document... isn't that. I appreciate the
       | intent, but like many have said, it can be a little self-
       | indulgent :)
        
       | sdoering wrote:
       | Title editorialized. Original title is "How to work with me".
       | 
       | To quote dang from 12 hours ago: > It's against the HN guidelines
       | to editorialize titles like this. Please see
       | https://news.ycombinator.com/newsguidelines.html: "Please use the
       | original title, unless it is misleading or linkbait; don't
       | editorialize."
        
         | blfr wrote:
         | Then again HN would automatically remove the 'how' from the
         | title, making it even worse.
        
         | codetrotter wrote:
         | OP is the author. When an author submits the item to HN it is
         | common to do like here, writing a HN specific title for the
         | submission that is different from the title on the page itself.
        
       | keithnz wrote:
       | I like the idea, but this manual is not very good. It told me
       | almost nothing about the person. Instead it seemed to sound a bit
       | like a corporate manifesto of how one should conduct oneself.
        
       | iovrthoughtthis wrote:
       | the premises and all good to know sections are useful. the other
       | sections are too prescriptive as to other peoples behaviour to be
       | useful.
       | 
       | it reads more like a guide on working for you, less a guide for
       | working with you.
       | 
       | these should give people the context and "why" of working with
       | you, not the prescriptive steps required.
       | 
       | the use of "we" everywhere is the tell here. the readme is about
       | you, not me.
        
         | davidbauer wrote:
         | Thanks, that's useful feedback. Will use it for overhauling the
         | doc.
        
       | alex_suzuki wrote:
       | TL,DR; Seriously, who do you expect to read this?
        
       | thomasfromcdnjs wrote:
       | A lot of dissenters, I really liked it!
        
       | skeeter2020 wrote:
       | This is like those personal READMEs, they try to present some
       | sort of predictability for a human, who typically is inconsistent
       | and emotional, coloured by what the strive to be or how they see
       | themselves vs. the reality.
       | 
       | This document is written for the author and don't provide much
       | value to the reader.
        
       | thenerdhead wrote:
       | These are becoming a trend and I think they can be useful if they
       | are sincere like the one here. Especially as a way to onboard to
       | new projects or teams in a remote/hybrid world.
       | 
       | The challenge I've seen regarding user manuals however is that
       | people immediately discount them. They aren't willing to sit down
       | and think about how they want to operate as an individual. So
       | they poorly write one instead of giving it effort. Managers think
       | it's burdensome and don't take the time to even read them.
       | Lastly, those who write down how they want to operate sometimes
       | do not operate in their integrity. They ultimately have to live
       | with it, but it does create confusion when you give someone
       | feedback based on their user manual and it's not well received.
       | 
       | As a career-long remote employee. I think it's a beautiful
       | initiative if given the time and thought.
       | 
       | This specific user manual screams product manager having issues
       | with engineering manager counterpart.
        
         | ushakov wrote:
         | nobody who's employed has time to sit down and write a page
         | like that
         | 
         | it just screams desperation
        
         | was_a_dev wrote:
         | I can see them being useful, but honestly, this manual is too
         | long. Give me the quick start guide
         | 
         | I don't want to learn 35 rules and their context. Give me the
         | five most important points that make you tick.
        
           | thenerdhead wrote:
           | Yeah this user manual goes a bit too deep. It could easily be
           | 1/3 the size and focus on what you said.
           | 
           | I think the author forgot to include the "me" part of these
           | sections as generalized tips are not personal. EX: how to
           | give me feedback -> 3 ways I enjoy getting feedback.
        
             | davidbauer wrote:
             | Good point, thanks.
        
       | patrickwalton wrote:
       | Based on a misreading of the title, I thought this was going to
       | be about organizing what you've learned about other people and
       | how to remember the things that are important to them. That would
       | be really cool.
        
       | vhiremath4 wrote:
       | Can anyone here give me an honest review of the doc I send people
       | who reach out to me who I don't know? I definitely want to know
       | if this doc comes off as condescending.
       | 
       | https://vinay.notion.site/If-you-want-to-work-with-me-at-Loo...
        
         | alex504 wrote:
         | To be honest (as you asked for), it does come off as
         | egotistical and a bit condescending. I would remove the "Thank
         | you and sorry" and "The bar is high because my word carries
         | weight" sections. The tone of sentences like "I'm insanely
         | lucky to be where I am today", and "My word carries weight" is
         | a bit self-aggrandizing.
         | 
         | Without those sections I think the rest is fine. If you want to
         | introduce the whole thing to explain why it's necessary I would
         | entirely leave yourself out of it because it comes off as self
         | aggrandizing. I would just write something like, "I appreciate
         | your interest in working at Loom. I can't simply pass your
         | resume on if you contact me, because it isn't fair to my hiring
         | manager. It makes it easier for everyone when I provide the
         | below information up front because its saves us both time".
        
           | vhiremath4 wrote:
           | Thank you for the feedback! Gonna work on a new revision.
        
         | pie42000 wrote:
         | Comes off as very silly and insecure. It seems like it's
         | written purely for you to curate your professional persona and
         | to give people a good impression of yourself. A corporate kool-
         | aid drinking work-a-holics version of a Twitter bio, just
         | needlessly long and self-indulgent. At least Twitter bios are
         | limited in length.
         | 
         | If you actually cared about the recipients of this document it
         | would be half a page or shorter and have bullet points of your
         | biggest weaknesses or eccentricities and other actionable info.
         | You aren't Napoleon, nobody needs to read more than a half page
         | about you, especially when most of what you have to say is
         | meaningless corporate jargon.
        
         | jacquesm wrote:
         | Given that this is a completely different context, one where
         | someone is still outside the org and trying to get your
         | attention to become their advocate it is a totally different
         | vibe from TFA.
         | 
         | I don't see how 'humble, hungry and smart' will go together in
         | most applicants, you'll be lucky to have one out of three,
         | extremely happy to get two and all three is usually a question
         | of broken self assessment.
         | 
         | Adding 'hungry' also seems to select for people in need, giving
         | you an advantage over them in negotiations. As for humility:
         | you will not find it in most sub 40 year olds, they don't know
         | what they don't know yet. So this might cause good candidates
         | to back out.
         | 
         | Finally, the extra heading 'We cannot hire within these
         | countries' is superfluous, it is already covered by the
         | previous heading.
         | 
         | hth.
        
           | vhiremath4 wrote:
           | Thanks for the feedback on humble, hungry, and smart. Tbh I
           | do find that most people at Loom exhibit all 3 of these
           | traits, but I could definitely be totally off due to people
           | likely changing their behavior whenever I'm in a room or
           | having a conversation with them (e.g. people on their best
           | behavior).
           | 
           | > As for humility: you will not find it in most sub 40 year
           | olds, they don't know what they don't know yet
           | 
           | This is interesting and very different from my experience. I
           | feel like humility is actually the hardest thing to find in
           | anyone (controlled for age and all). I haven't actually seen
           | a clear trend line between humility and age.
           | 
           | > Adding 'hungry' also seems to select for people in need,
           | giving you an advantage over them in negotiations.
           | 
           | Interesting I never really thought about it like this. Do you
           | associate "hungry" with "desperate"? I've always seen them as
           | completely distinct, but, if enough people see them as
           | closely related, I probably should figure out how to qualify
           | this.
        
             | jacquesm wrote:
             | I don't know the other people at Loom, so I'm modeling you
             | after your typical scale-up with talented young people, the
             | likes of which I see every other week or so on average, but
             | it is definitely possible that Loom is in a different order
             | all by itself.
             | 
             | Also, keep in mind that my viewpoint is Euro-centric and
             | that just that alone could easily qualify to make up the
             | difference.
             | 
             | As for terminology, eager might be a better term than
             | hungry.
        
               | vhiremath4 wrote:
               | We hire people in the EU, so I definitely want your
               | perspective!
               | 
               | > As for terminology, eager might be a better term than
               | hungry. So funny, I associate eager more with
               | "desperate". Maybe this is a US vs. EU sorta thing. I'm
               | going to noodle on this - thank you!
        
       | tomrod wrote:
       | I've heard of team strategy and working agreements, but never
       | unilateral demands.
        
       | clpm4j wrote:
       | I'm not against these types of documents in theory... I can see
       | the use. But anecdotally, the two coworkers who've provided me
       | with 'How to Work with Me' docs have been the most difficult,
       | overly detailed micromanagers that I've interacted with. And on
       | the other hand, all of the great colleagues I've worked with have
       | just been personable, talented people who didn't come with an
       | operating manual.
        
       | watwut wrote:
       | It seems kinda one sided:
       | 
       | > People prefer different channels of communication, often
       | depending on context. Don't communicate in the way that's most
       | convenient to you. Always consider whom you're communicating with
       | and what their needs and context might be.
       | 
       | Sure, but my needs should be somewhere in the equation too. If we
       | are peers, it is reasonable to expect them to be as important as
       | yours.
       | 
       | > I try to truly understand a position before arguing against it.
       | Ask questions. Repeat back what I understood to be their point.
       | 
       | Does not leave space for you accepting someone elses position.
       | Also, if primary reason you ask me questions is so that you can
       | argue against, then it does not sound like symmetric cooperative
       | debate seeking solution. Instead, it sounds like debate club
       | where one needs to win by creating gotchas.
       | 
       | Again, I am back to one sided. There are a lot of expectations
       | for other person to understand and tolerate your peculiarities.
       | But little about you trying to actually understand them.
        
       | vincentmarle wrote:
       | I have worked with a few of these "readme" managers, and frankly,
       | they are the worst people to deal with :)
       | 
       | I think it's very telling that this person says they're an
       | introvert because people who have a need to write a manual for
       | themselves are likely lacking in people skills (and probably
       | shouldn't be managers).
        
       | sytelus wrote:
       | Either this dude has gone through a lot or has few mental health
       | issues.
        
       | [deleted]
        
       | account-5 wrote:
       | If someone handed me this when I first started working with them
       | I wouldn't read it. If I was forced to I'd resent it, and them. I
       | have a hard time imagining why you'd present this to a random
       | you'd never met before, let alone someone you knew.
        
       | beardyw wrote:
       | I am often out of my depth so please be kind to me. I will try to
       | be kind to you.
       | 
       | The end.
        
       | escapedmoose wrote:
       | Aside from the reflexive "yikes, dude" that this gives me, I
       | wouldn't trust the content itself. A manual written by someone
       | who's worked with you for years would be far more valuable. But
       | my first impression of a person who hands me something like this
       | is going to be "what past interpersonal disasters have you
       | wrought that led you to put time into something like this?"
       | 
       | ...case in point is a current coworker of mine, who gave me
       | something like a verbal version of this manual when we started
       | working together. He almost immediately began acting completely
       | opposite to what he said. Turns out his spiel was more
       | aspirational than honest. Seems like he was trying to convince me
       | to like him before his behavior steered me in the other
       | direction. Not that I can't work with the guy, but I had to learn
       | my own ways to get around his quirks--ways which were certainly
       | not outlined in his introduction.
        
         | klabb3 wrote:
         | I know there are some who do these things with honest intents,
         | but I must agree with you based on experience...
         | 
         | I saw this primarily with managers and higher-ups who clearly
         | used this as some form of pre-emptive signaling device, kinda
         | like a Twitter Bio. It's creating a paper trail that serves
         | your narrative in performance reviews, often indirectly through
         | priming or "anchoring" people with an early impression. It
         | ticks all the boxes - yet it doesn't come in a format that's
         | usually under scrutiny - "why would anyone deceive in a user
         | manual?". It's catnip for middle management.
        
         | saiya-jin wrote:
         | Did you give him this kind of feedback after some time passed
         | and thing crystalized? It may be unpleasant to hear since it
         | ruins his self-image, but as person who actually made the
         | effort and tried to put together some, even if flawed, self-
         | manual... he may appreciate the honesty/bravery on your side
         | and content, at least in long run.
        
           | escapedmoose wrote:
           | I would consider doing so, if not for the power structure at
           | play. His opinion of me has a lot of influence on whether I
           | get a paycheck or not, so unfortunately that's not a risk I
           | can take.
        
         | emmelaich wrote:
         | The title is off-putting but I can't fault the text.
         | 
         | In reference to your coworker, at least you can suggest to him
         | where his behaviour deviates from his ideal? Seems much better
         | than starting from scratch.
        
         | karmelapple wrote:
         | I think there's an important distinction between this and one
         | post the author mentions he was inspired by, the "How to Rands"
         | post [1].
         | 
         | From How to Rands:
         | 
         | > The following is a user guide for me and how I work. It
         | captures what you can expect out of the average week working
         | with me, how I like to work, my north star principles, and some
         | of my, uh, nuance. My intent is to accelerate our working
         | relationship with this document.
         | 
         | "How to Rands" is not saying "you need to do this to work with
         | me." Rather, it's describing some of his preferences, behavior,
         | etc.
         | 
         | I think a rename of OP's title from "How to work with me" to
         | "How I like to work" or even just "About how I work" might more
         | clearly communicate the author's original intent. (if I
         | understand David's intent correctly, that is!)
         | 
         | [1] https://randsinrepose.com/archives/how-to-rands/
        
           | _moof wrote:
           | _> I respond poorly to being told what to do ("Rands, do
           | X.")_
           | 
           | This is a joke, right?
        
             | drewcoo wrote:
             | I don't think Rands often tells people what to do. I think
             | he's more likely to nudge.
             | 
             | https://randsinrepose.com/archives/three-superpowers/
        
           | [deleted]
        
       | unsupp0rted wrote:
       | I would 1) rename it to "how I work with you" and 2) reframe it
       | like that
       | 
       | Make it "you-focused" toward colleagues. A lot of the pushback
       | this is receiving here is because it's "me-focused" about OP.
        
       | n_time wrote:
       | 1. I am cranky on Wednesdays. I'm sorry. I'll try to do better -
       | but Thursday or Tuesday are probably better.
        
       | cosmopaladin wrote:
       | Very clear, and helpful. Tells me exactly what I needed to know.
       | That I shouldn't work with you.
        
       | pojzon wrote:
       | I feel like great devs value the same things.
       | 
       | Ive read what author values and instantly knew we would cooperate
       | well.
       | 
       | I would also add one more thing:
       | 
       | I value the quality of work we do. I try to always deliver the
       | best work I can, but if deadlines are short and we know we are
       | not able deliver quality solution on time -> at least document
       | what can be improved later and why it was not done in the first
       | place.
        
       | spacemanmatt wrote:
       | I really like personal manuals. My partners seem to appreciate
       | them, too.
        
       | mvkel wrote:
       | This comes directly from the High Growth Handbook, which was
       | originally drafted by Claire Hughes Johnson, COO Stripe.[0]
       | 
       | [0] https://growth.eladgil.com/book/the-role-of-the-
       | ceo/insights...
        
       | Barrera wrote:
       | I think a lot of the negative reaction to this article comes from
       | the title, which does sound condescending and at least a little
       | odd. Here are some alternative titles that might not get clicks
       | but also won't prompt a visceral reaction:
       | 
       | - On Work
       | 
       | - Some Thoughts on Work
       | 
       | - Thoughts on Collaboration (then take yourself out of it)
       | 
       | Another idea, just expand one of the points into its own
       | document. I found the part on async communication especially
       | interesting because in some ways it goes against a lot of
       | conventional wisdom. Some anecdotes, details, or sociological
       | research on the topic would make a pretty helpful document.
       | 
       | The content is different in spirit from the implication of the
       | title, IMO. A document with this title is an unusual way to begin
       | a collaboration or working relationship. On the other hand, I can
       | see how it would be useful to know what's _inside_ the document.
       | 
       | And it takes guts to write something like this, knowing that
       | everyone who reads it and knows you will be comparing their own
       | mental notes on how you actually work with how you say you work
       | and view yourself.
        
       | Trasmatta wrote:
       | I'm somewhat nervous that some exec at my company will see stuff
       | like this and then mandate that everyone at the company make one.
        
       | humblepie wrote:
       | How to work with me: Grab a beer (or your favorite drink). Tilt
       | back, enjoy the sun.
        
       | ChrisMarshallNY wrote:
       | I think there's some nice points in there, but it keeps switching
       | between "how to work with _me_ ," and "how to work with _others_
       | " (maybe me, maybe not me).
       | 
       | For myself, I feel that the posts I put up here (on HN) give a
       | fairly decent idea of what I'm like, but it's been my experience
       | that folks will interpret them to fit whatever narrative they
       | choose (often, unflattering to me).
       | 
       | I think the only way that we'd figure out how we'd work together,
       | would be to ... you know ... _work together_ ... for a while.
        
       | francasso wrote:
       | I won't hold back (as you asked): it seems to me that the most
       | likely reason someone would write something like this is if they
       | had a lot of bad experiences that they ascribe to failures in the
       | principles described in the document. I think it's unlikely that
       | most people would read this, or even if they did that they would
       | use it to guide their interactions with you.
       | 
       | The document also makes you sound like a condescending person to
       | me (though it's difficult to judge without knowing the greater
       | context).
       | 
       | If my analysis is correct, a different way around the bad
       | experiences is to detach from them and learn to recognize the
       | unfortunate situations as they come up early on. But if they are
       | too frequent the problem could be your attitude.
        
       | Lamad123 wrote:
       | I will not work with you!!! You should include this document in a
       | job interview to help waste applicants time.
        
       | Taylor_OD wrote:
       | I love the idea of these. Last time I heard of them I sat down to
       | write one and couldnt get through more than 1 or 2 points before
       | feeling like it was a incredibly self indulgent exercise that
       | wouldnt actually be helpful to anyone.
       | 
       | I couldnt imagine sharing this with a coworker. Even if I did, I
       | cant imagine they would read all of it and internalize it. Most
       | people act how they act. They may adjust their behavior slightly
       | when interacting with you but they are not going to adopt a whole
       | new communication style or something complex just to work better
       | with you.
       | 
       | The only person I feel like I could share this with without
       | feeling like an ass would be my direct manager. And typically I
       | have a similar conversation with them during one on ones in the
       | first 6 months of working there.
       | 
       | But at the end of the day its a compromise. Managers are often
       | good at managing and motivating in MAYBE one way. If your way of
       | ideally being managed or motivated doesnt align with theirs then
       | you will both have to find some middle ground. Or change
       | teams/managers/companies.
        
         | mplanchard wrote:
         | I completely agree, and I felt the same way when we had to do
         | these for a previous job. The whole process felt _embarassing_,
         | honestly. And, in practice, just like you said, people just act
         | how they act, and interactions with people were shaped
         | infinitely more by that than by the user manuals, which afaik
         | were never referenced by anyone once written.
         | 
         | I might appreciate being able to read this as a manager, and I
         | would take what insight I could glean from it as a coworker.
         | However, even as someone who tries hard to adapt my natural
         | method of interaction to other people, I can't imagine their
         | poorly self-descriptive document is going to be more useful
         | than a month of direct contact and honest communication.
        
       | SkyPuncher wrote:
       | We did these at a previous company. I liked it in theory. In
       | practice, though, it created way too much mental load and I often
       | felt distracted by it. The ultimate challenge seems to stem from
       | the "direction of need" when actual business needs to happen.
       | 
       | When somebody has a challenge and is reaching out, it adds an
       | unnecessary level of complexity for them to communicate their
       | problem while translating it into the form that the receiver
       | prefers. Often, the reason they're reaching out in the first
       | place is a lack of understanding about a problem. Adding the
       | translation step often makes it harder for them to communicate,
       | rather than more effective.
       | 
       | -----
       | 
       | I've also found that these documents both conflict with reality
       | and are made redundant by people's actions.
       | 
       | * When people are writing these, they often write them from an
       | aspirational aspect. They view their preferences through the way
       | they'd ideally like to work, rather than the way they actually
       | work.
       | 
       | * The major relationship pieces in these working with me docs
       | become extremely obvious quickly.
       | 
       | As a manager, I enjoy these for new hires. They help me
       | calibrate, but over time it simply becomes about the relationship
       | and history that you've built up.
        
         | mplanchard wrote:
         | We also did these at a previous company. The process made me
         | fairly uncomfortable, because it felt very egocentric and
         | unrealistic. And in my experience everyone just ignored them
         | and interacted with each other in the normal patterns that
         | would have developed anyway.
         | 
         | If you prefer people to interact with you a certain way, you're
         | going to have to remind them of it regularly regardless. And if
         | you want people to understand why you interact a certain way
         | with them, you're going to have to explain it in context when
         | it happens. Ultimately our relationships are formed by our
         | shared experiences and our lived reality, and no amount of
         | referring to a document will change that.
         | 
         | I could definitely see how this would be useful for a manager,
         | but in the context of writing one to be public for my fellow
         | employees to read I did not enjoy the experience.
        
       | pid-1 wrote:
       | That's really useful, now your coworkers will know beforehand you
       | are a narcissist and hard to deal with.
        
       | Karupan wrote:
       | While the idea is interesting, I imagine this would increase the
       | friction in team interactions. And if everyone in the team have
       | their own "manual" (which is only fair), you pretty much need a
       | cheat sheet just to keep up. To me, that takes away the
       | spontaneity in interactions, which is something I'm sure we all
       | sorely miss after two years of lockdowns.
        
       | mishkovski wrote:
       | Good, like I don't have enough complexity to deal with every
       | workday, so I need one more thing to read and consider. No, what
       | I need is quiet and less of everything. When we start working
       | together we will learn how to work together. And I would not take
       | into account your opinions about yourself and how you work, only
       | your deeds. Because something happened which unleashed the power
       | of our imagination. We learned to talk.
        
       | spookthesunset wrote:
       | > We can't be successful together if we're aiming for different
       | outcomes. If one of us feels our goals or motives aren't aligned,
       | we need to talk.
       | 
       | That is actually not true. When building a team it is important
       | to learn what each individual seeks out of the "project". For
       | example your goal might be to use the project as a way to get
       | promoted. I might not care at all about getting promoted and
       | instead my goal is to learn new stuff. Our colleague might be
       | using the project as a way to push some new technology into
       | broader acceptance in the company. Our other colleagues goal
       | might be to bail half way through because they never wanted to be
       | on the project in the first place. All four of us have different
       | motivations and personal goals for this project--and that is
       | totally okay!
       | 
       | It isn't a good idea to assume everybody has the same goal. It
       | _is_ a good idea to at least address this in the beginnings of
       | team building. Knowing that you are trying to get a promo out of
       | this would help me help you get that promo.
        
         | lostcolony wrote:
         | You're aiming for the same outcome in that example; it's just
         | that your incentives for it aren't the same. That's okay.
         | 
         | Oftentimes different incentives imply different outcomes,
         | though. I've been in environments where product's incentives
         | were not "enable dev to get to work" but instead "create
         | documentation/slide decks for upper management". So they were
         | busy as hell, creating artifacts that did not help dev identify
         | what problem they were solving (let alone what solutions might
         | look like), and were extremely successful based on what they
         | cared about, but meant that the dev teams had very little time
         | or direction to be successful with, leading to low morale and
         | high rates of burnout.
         | 
         | In the example you provide, if that leads to one person going
         | off to play with new stuff while the rest of the team is
         | focused on the project, that's a problem. Likewise if the
         | person wanting to get promoted insists on taking on all the
         | high visibility work (or worse, just taking credit for it),
         | that creates a problem. As long as the desired outcome is the
         | same and you can create a path towards it that aligns with
         | everyone's incentives (project succeeds, people get recognized
         | for their contributions, we use some new stuff along the way)
         | you can be successful.
        
       | danjc wrote:
       | Sounds like the author is practically perfect in every way!
        
       | docandrew wrote:
       | I was hoping this would be more like a car or airplane manual.
       | "Failure to maintain adequate vitamin C levels may cause scurvy.
       | Go to service center if this happens. Maintain blood pressure
       | within limits (see specifications)." Etc.
        
         | mkaic wrote:
         | might have to write this now, that's hilarious lol
        
         | ushakov wrote:
         | this would be actually entertaining and won't sound like a
         | demand
        
       | charles_f wrote:
       | I think it would be more useful if it were more concise and
       | practical.
       | 
       | > tl;dr Trust + Ownership + Mindful communication = Win
       | 
       | the tl;dr doesn't tell you anything.
       | 
       | The rest tries to reform the other person rather than indicate
       | preferences. I would be more ok with one that says: - I prefer
       | emails to meetings. Don't invite me to meetings that could be
       | emails - I decline meetings without an agenda. - respect my time
       | and don't double book me. If you double book me, I may not come,
       | dont act surprised. - I voice my opinions and sometimes it might
       | sound harsh. You can voice yours and I won't take it personally
        
       | pocketsand wrote:
       | There's a deep irony in this document. Explaining it, I fear,
       | would be way too mean to the author.
        
       | [deleted]
        
       | falcolas wrote:
       | Counter point: I've written and consumed user manuals both in my
       | private and professional life, and they're really very useful.
       | 
       | - It's a great ice breaker into the things they're actually
       | interested in.
       | 
       | - Some people have a particular way they want to be addressed.
       | Pamela, never Pam. Put it in one place and you're golden.
       | (Ideally, someone would be able to put it as their Slack or Email
       | handle and also be golden, but those are not always in the user's
       | control at a company)
       | 
       | - How's the best way to get your attention if it's urgent? If
       | it's not urgent but still time sensitive? If I want to make sure
       | not to disturb you?
       | 
       | - What's your biggest office pet peeve (it's chewing ice for me;
       | some people never realize that it could bug someone else)
       | 
       | - It's an easy and intentional way to disseminate your work
       | history to your colleagues, who most likely won't have way to
       | view it otherwise. (For example, knowing someone was a DBA gives
       | you a potential point of contact for related questions)
        
         | npsimons wrote:
         | I mean honestly, there's a whole bunch of shit that is
         | considered "normal" in the work world that just should not be
         | the way it is. The quarantines really opened (some) peoples'
         | eyes to the reality that a lot of workplace "culture" is utter
         | bullshit.
         | 
         | I could see a lot of people who are complaining here about TFA
         | whinging 70 years ago when their secretary might push back on
         | being sexually harassed.
         | 
         | Yeah, the document could have been written a bit better, but
         | having open and honest communication about how to put people at
         | ease and ensure they will be at optimal performance levels just
         | seems like a good idea.
        
       | Spinnaker_ wrote:
       | It's missing the most important section: "Known Bugs".
       | 
       | I don't think the average person knows themselves well enough to
       | write a user manual, myself included. This is an idealized
       | version of how he thinks about himself. Reality could be very
       | different.
       | 
       | I'd be much more interested in a guide written by his wife or
       | parents.
        
         | davidbauer wrote:
         | Like the idea :-)
        
         | bsuvc wrote:
         | Yes!
         | 
         | Put this on GitHub and let your co workers submit issues for
         | the problems they have with you and pull requests for changes
         | they want you to make.
         | 
         | I'm starting to like this instruction manual idea more and more
         | now ;)
        
           | davidbauer wrote:
           | Lots of merge conflicts guaranteed :-) Jokes aside, this is
           | exactly what this should be: a living document and a starting
           | point for discussions.
        
       | gwbas1c wrote:
       | Worth linking to Richard Stallman's rider:
       | https://gizmodo.com/please-do-not-buy-richard-stallman-a-par...
        
         | teddyh wrote:
         | At least Richard Stallman is an actual celebrity, of sorts, and
         | goes on lecture tours. Have you seen the riders of big bands?
         | They are formatted exactly the same way; do this, don't do
         | this, etc. People who have never seen these kinds of documents
         | assume instead a personal relationship context, where this kind
         | of language would be horrifying. But this would be assuming a
         | personal relationship, where this is instead aimed at more
         | business-like relationship of hoster and featured speaker. This
         | document should be compared to the likes of "no brown M&Ms".
        
       | lkbm wrote:
       | I think this sort of document is a good idea, but skimming over
       | it, I think it needs to shift to more of a two-way description.
       | The "How to discuss and argue" section does this. The "How to
       | efficiently work and communicate with me" section not so much.
       | Looking at these items:
       | 
       | > Default to action. Often it's best to just do it. Most
       | decisions are reversible, so it's better to see how things work
       | out instead of overthinking them.
       | 
       | > Act like an owner: Make your own decisions when you're
       | confident enough. Solve issues yourself when you can. If you need
       | support or want your ideas challenged, I am always there to help.
       | 
       | These are good, but doesn't address the reason people don't do
       | this: they anticipate getting in trouble for making a decision
       | their boss or peers disagree with. I'd recommend re-framing this
       | as a semi-formal commitment about how you'll respond.
       | 
       | "You should make decisions on your own" is often secretly "...but
       | if they're not the decision I would have made, I'll be mad". To
       | count this, you need to explicitly promise not to respond that
       | way. "If I disagree with your decision, I'll address it, but I
       | won't hold it against you for taking the initiative even when I
       | would have chosen differently."
       | 
       | Basically, make it more two-sided: "I prefer you to follow these
       | guidelines when in interacting with me and I commit to [trying
       | to] response in these specific ways."
       | 
       | In some cases it's not necessary. I like nohello.net and don't
       | think it needs to spell out "I won't get mad if you don't open
       | with a hello". But when telling people to do things that may get
       | them scolded, you need to promise not to scold them.
        
       | mplanchard wrote:
       | I don't think these kinds of documents are particularly useful
       | unless they are to-the-point explanations of things about the
       | person that significantly differ from the norm, which someone
       | might actually have a shot at remembering in practice.
       | 
       | For example, "I love direct feedback. Please don't sugar coat
       | things with me." or "I am sometimes very direct and it comes
       | across as rude. That is never my intention, so please feel free
       | to call me out on it when it happens."
       | 
       | Even that though is less useful than the constant work of
       | difficult, honest communication that is actually required to
       | shape your interaction patterns with others. I worry that user
       | manuals might be used to absolve oneself of that work.
       | 
       | This document is a nice piece describing the environment the
       | author wants to work in, in my opinion, rather than being a user
       | manual for the author. Maybe reframing it that way would engender
       | a better response in readers.
       | 
       | All that said though, the response here is often verging into the
       | downright cruel, and I am disgusted by a lot of it. Many folks
       | are making sweeping proclamations about this person's personality
       | or character and/or directly attacking the author. I think there
       | are things to critique here, but it's hasty as hell to assume
       | that this document gives you enough to judge an entire person,
       | and a whole other thing to rip that person down with insults.
        
       | jdowner wrote:
       | I like it. I thought it was pretty calm and reasonable. Maybe
       | some things could be worded a little better, but I'm not sure why
       | there are so many strong, negative reactions about it.
        
       | andersco wrote:
       | My boss at my previous company created one of these with the
       | intention of being "helpful". It basically stated you should
       | address me in this manner, use this form of communication etc. I
       | asked him if he would be ok with me also creating a similar user
       | manual telling him how I should be communicated with. He said it
       | would be ok, as long as it did not contradict his user manual.
       | 
       | IMO, these seem to me to be a friendly way of dictating process
       | to others.
        
         | davidbauer wrote:
         | Tongue-in-cheek title aside, I really do believe that it's
         | helpful if a lot of people do write down some sort of user
         | manual for themselves. These can be a great starting point for
         | having conversations on how to best work together and spot
         | potential areas of conflict in advance. In no way should these
         | be seen as dictating the rules.
        
           | karmelapple wrote:
           | Based on the comments here, I don't think people are getting
           | much cheekiness from the title. As I mentioned in another
           | comment, it might be useful to change the name, since I think
           | a lot of people are seeing "How to work with me" as a pretty
           | direct command to "do these X things."
           | 
           | And I don't think you intend that :)
        
           | jimmyjazz14 wrote:
           | I probably wouldn't call it a "user manual" since that
           | implies a list of the "correct" way to work with a person.
           | Why not just call it a list of personal values (and
           | preferences)?
        
             | davidbauer wrote:
             | Good point, thank you.
        
       | eklavya wrote:
       | No idea why, but just looking at the title, I felt a sudden
       | distressing omen of a dystopian future, where these are mandated
       | and must be followed.
        
       | ahultgren wrote:
       | Hey, David! I'm surprised by how many people seem to be confused
       | or irritated by you sharing this. I'm imagining that some people
       | are hearing a demand that they have to read it, and then they're
       | obliged to do as you prefer. And I also see you replying with a
       | cheerful "Thanks!" to comments which I find myself judging as
       | discompassionate. That inspires me. So I just wanted to say that
       | it seems to me like you really value clear communication,
       | collaboration, and trust, and that this document is your attempt
       | at meeting those needs.
       | 
       | Would you say this is an accurate reflection of what you wanted
       | to express sharing it here? Would love to hear it.
        
         | wiz21c wrote:
         | I'm sure note confused. The message is clear: the guy says:
         | you'll work my way. 'cos you see, there are probably as many
         | "user" manual as they are persons. Putting yours forward, full
         | of imperative is exactly the opposite of mine.
         | 
         | If you want to work with me, never, ever, use the imperative,
         | just ask gently and unless what you're asking is dangerous for
         | me, I'll most of the time help you.
         | 
         | I had a boss who told me he was looking for the manual to work
         | with me. He was actually looking for user manual, to use me (in
         | his word it was not "use", it was "I'll help you to get the
         | best of yourself")
         | 
         | Since then, I'll never RTFM again :-)
        
       | causality0 wrote:
       | _I'm sometimes slow in expressing what I really feel_
       | 
       |  _I sometimes write messages when we should be talking instead. I
       | know that's not ideal, I'm working on it. In the meantime, please
       | point it out to me._
       | 
       |  _I have two small kids at home._
       | 
       | Those are literally the only three useful sentences in that
       | entire document. _Everything_ else are the basic virtues of
       | professional cooperation.
        
       | richardfey wrote:
       | I remember the face my boss made when I told him I would make one
       | for me too when he was showcasing his manual. He didn't expect
       | that and said it wasn't necessary.
        
         | bsuvc wrote:
         | Probably because he just wanted to tell you how to act, not be
         | told how he should act toward you.
        
         | andai wrote:
         | "Do what I say, not what I do."
        
       | xanaxagoras wrote:
       | If I received this I would do my best to steer clear of this
       | person. Hopefully you put at least as much effort into acquiring
       | social skills as telling people exactly how to communicate with
       | you.
        
         | manesioz wrote:
         | Yep. Only in tech will people write pages and pages about how
         | you should deal with them and what values they demand everyone
         | shares. Reeks of entitlement.
        
       | bananamerica wrote:
       | I was thinking of doing something like that, but not in a
       | professional context. Just a post somewhere, a way to talk about
       | my personal quirks in a comedic self-deprecating manner. To be
       | quite frank, the way you did it, and in the professioal context
       | in which this is framed, no amount of revisions will make you not
       | sound like a jerk. This might function in a non-work environment.
       | 
       | I just don't think that's a very good idea. Not because I think
       | you wrote anything wrong (you didn't), but that's just not how
       | interpersonal relationships work.
       | 
       | Sorry, dude.
        
         | davidbauer wrote:
         | Fair. Interesting that you think something like this could work
         | in a non-work context, but not in a work-context. Curious: Do
         | you have the same reaction to the one by Rands that inspired me
         | to write mine? https://randsinrepose.com/archives/how-to-rands/
        
           | [deleted]
        
           | jacquesm wrote:
           | Your document makes it seem like this is something original
           | that you dreamed up, not that you are copying a concept from
           | someone else.
        
             | bananamerica wrote:
             | Most of the document you linked is about management
             | practices, presumably written by someone in a management
             | position. This sets the tone. The last topic is more
             | similar to what you wrote, but it is much shorter and to
             | the point. _How to Rands_ is framed as a declaration of
             | management philosophy, and, as such, sounds entirely
             | appropriate. Yours is more personal in nature. If you are
             | in a management position, it may be a good idea to let this
             | transpire in your writing as well.
        
               | jacquesm wrote:
               | I think you replied to the wrong comment.
        
               | bananamerica wrote:
               | Oops.Thanks.
        
           | [deleted]
        
           | bananamerica wrote:
           | _duplicating my comment because I accidentally answered to
           | the wrong person and I can 't delete the other_
           | 
           | Most of the document you linked is about management
           | practices, presumably written by someone in a management
           | position. This sets the tone. The last topic is more similar
           | to what you wrote, but it is much shorter and to the point.
           | _How to Rands_ is framed as a declaration of management
           | philosophy, and, as such, sounds entirely appropriate. Yours
           | is more personal in nature. If you are in a management
           | position, it may be a good idea to let this transpire in your
           | writing as well.
        
         | [deleted]
        
       | erehweb wrote:
       | "How to work with me" sets the wrong tone at the start, giving
       | orders. Maybe consider, "How I'd like to work with you", or "How
       | we can best work together" or something.
        
         | davidbauer wrote:
         | Yes, I think you're right. Thank you for the feedback.
        
           | Aachen wrote:
           | They didn't ask if you were ready to receive the feedback!
           | 
           | Joking aside, that thing stood out to me. Would you ever say
           | no, isn't it then a social obligation to say yes? Or if you
           | do say no, that person is just supposed to leave whatever
           | unsaid until a potential future opportunity and in the
           | meantime they'll have to still work with you? It seems odd
           | from both sides.
        
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