[HN Gopher] Show HN: Zipy.ai - Like Sentry + Hotjar, but with le...
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Show HN: Zipy.ai - Like Sentry + Hotjar, but with less noise
Hey HN commmunity, Karthik here! Super stoked to announce the
launch of Zipy today. Launching the product that you've been so
dearly working on for months is like sending your newborn to school
for the first time. Excitement to nervousness, anxiety to thrill,
all sorts of emotions hit you at the same time. But the entire team
of Zipy is confidently looking forward to the feedback you guys
have in store for the beautiful product we've built. In community
we trust! Over the past decade, from being a Web Development
Intern to a UX Designer and a Product Manager, I have seen the
struggles that both Frontend Dev and Product teams face in terms of
understanding user behavior and debugging customer issues. Web
technologies evolved significantly, but the debugging process still
remained in the stone age. With Zipy, we are trying to change this.
Zipy is a product that is primarily of the developers, by the
developers and for the developers, essentially built to scratch our
own itch, and thus, we've carefully handcrafted various workflows
specifically for engineering, product, and support teams. We have
been extremely lucky to get support from a bunch of awesome early
adopters and partners, who were instrumental in carving our product
experience. Hope you all find Zipy very useful. Please give it a
try and do share your feedback here: https://app.zipy.ai/sign-up
Check out our Website: https://zipy.ai Quick 15 minute Live Demo:
https://calendly.com/d/crv-vpv-p7c/quickzipydemo Join our Discord
Server: https://discord.com/invite/7595RKftFY Benefits of using
Zipy: Install in a minute VueJS, React, Angular, Ember, and any
javascript web app support > Replay customer sessions with errors
in real-time Dev tools with Stack Trace, Console Logs, and Network
Request Response details Search error sessions by customer name,
URL, email ID, and more. Easy Slack Integration and Alerting
Special Coupon for HN Community: 'ZIPYPH1MONTH' for a FREE 1 month
access to our Startup Plan. Looking forward to your feedback and
support. Fix what matters, Karthik and Team Zipy.
Author : msnkarthik
Score : 19 points
Date : 2022-03-15 15:09 UTC (7 hours ago)
(HTM) web link (www.zipy.ai)
(TXT) w3m dump (www.zipy.ai)
| rnavi wrote:
| This was easy to try it out. Integrating it with issue trackers
| (like github, jira etc) would make this really interesting.
| msnkarthik wrote:
| Thanks for trying out rnavi. We do plan to integrate with the
| likes of JIRA and Github as the issues can be directly logged
| in.TTR and velocity measurement would become easy and
| correlation between customer issues and tickets resolved would
| be simpler. Would like to understand your use case for github
| integration? Is it for ticket creation or something else?
| cvburgess wrote:
| Congrats on the launch!
|
| Sorry if this is a silly question, but how does this differ from
| a tool like LogRocket?
| msnkarthik wrote:
| Thanks cvburgess. The basic version around session replay is
| similar to logrocket but we are building a lot more around
| business specific use cases which help bubble signal over noise
| and allows developers to prioritise what matters for the
| customers and business.
| ghoomketu wrote:
| This looks kinda similar to smartlook.com which we've been using
| for many years now. It also has error logging, devtools, etc and
| even the pricing looks kinda similar. Was zipy inspired from
| that?
|
| Anyway, I really like smartlook and I do feel it's a life saver
| for any developer. Since I only know about the former what
| benefits zipy offers over it? Our contract is expiring in 2
| months so I would be definitely be interested in hearing what
| this offers.
|
| Also my biggest pain point with smartlook is that ublock,
| adblock, etc block smartlook by default. Since almost everyone is
| using adblockers these days a lot of info is lost. I think you
| guys would be faced with the same concern sooner or later. I
| think a self-hosted JS version can fix that.. do you have any
| plans for that?
| msnkarthik wrote:
| ghoomketu, the session replay and error monitoring may look
| similar to smartlook but our vision at Zipy is to build
| business intelligence on top of this. That would allow users to
| tie business use cases to the session replay + monitoring. We
| want to bubble up what is important for business.
|
| Yes adblocks could pose an issue but we have plans of self
| hosted solution and there are other options of handling this
| which we are already exploring.
| warent wrote:
| I'm trying to imagine what products are so buggy that no
| human can process the mountains of problems, and they need AI
| to determine which session replays to surface
| msnkarthik wrote:
| As we scale up products and more complex code workflows
| gets added, there are bound to be more issues as a result
| of which it then becomes problem of prioritisation and not
| just solving bugs. AI will help prioritise which sessions
| to surface and solve for.
| [deleted]
| ameysadar wrote:
| Hey,
|
| Looks an interesting product, is there a free trial available?
| Also, do we get to see the live sessions?
| msnkarthik wrote:
| Yes Amey. Thanks for your interest. May I know what your exact
| use-case is?
|
| And to answer your questions:
|
| 1. It's a freemium product with a lifelong free plan with upto
| 2000 sessions per month. And we do have a free trial on our
| startup plan for 14 days, which give you access to the advanced
| features. (We are giving away a 1 month free access for HN
| community - details are available in my comment.)
|
| 2. Yes. As soon as you install Zipy SDK, sessions and errors
| captured start flowing into the dashboard almost in real-time.
| And you can also watch the live sessions, with a 1 minute
| delay.
| ameysadar wrote:
| productceo wrote:
| What's your strategy to compete against Microsoft Clarity? It's
| free.
| msnkarthik wrote:
| There is a lot more intelligence around business use cases
| being built inside Zipy compared to say Clarity or SmartLook or
| FullStory. We have plans to focus more on developer needs and
| build deeper integrations with GitLab, slack and JIRA to solve
| for these.
| nkmnz wrote:
| I've looked into a couple of such tools a while ago and went for
| openreplay - mostly because I can opt to self host it anytime a
| project get's enough traction to justify the higher cost vs being
| compliant with european data protection law as well as catering
| privacy aware customers. Is there a way to self host zipy?
| Weryj wrote:
| Sentry also have a self hosted option, it's hidden in their
| documentation.
| zeeZ wrote:
| Sentry used to be easy to self host until a few years back
| with just redis and a database. Now you need to build an
| impressive stack of more than two dozen services. It's become
| a cloudified nightmare.
| msnkarthik wrote:
| Valid point nkmnz, I understand your issue for both GDPR and
| self hosting. We have a self host option coming up in our
| roadmap.
| ricardobayes wrote:
| Pretty cool
| msnkarthik wrote:
| Thanks ricardobayes.
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