[HN Gopher] When IBM Was the Center of Gravity (2021)
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       When IBM Was the Center of Gravity (2021)
        
       Author : vimy
       Score  : 40 points
       Date   : 2022-03-10 00:34 UTC (22 hours ago)
        
 (HTM) web link (www.thediff.co)
 (TXT) w3m dump (www.thediff.co)
        
       | tiffanyh wrote:
       | _Enterprise_ : buying IBM meant (a) job security and (b) high
       | cost. AWS is that today.
       | 
       |  _Consumer_ : the Sears catalog was known to be the most
       | expansive catalog-of-items to buy from. Amazon.com is that today.
       | 
       | TL;DR - Amazon has won both the enterprise and consumer market.
        
       | WalterBright wrote:
       | Around 1990, I remember seeing a book in the cut-out bin of a
       | bookstore about IBM and how it was an inevitable juggernaut that
       | would consume the world. Wish I'd bought it :-)
       | 
       | All through the 1980s, I heard the same thing - IBM was an
       | unstoppable monopoly. It's the exact same thing today, just the
       | company is a different one. It changes every 10 or 20 years.
       | 
       | But the fall of the previous "unstoppable juggernauts" never
       | deters pundits from anointing the current top dog as an
       | unstoppable juggernaut.
        
         | Bilal_io wrote:
         | I think there is a possibility that new monopolies learned from
         | the old monopoly's mistakes, and they'll perhaps survive
         | longer. Not Facebook though.
        
           | throwaways85989 wrote:
           | I actually think that facebook is better at surviving then
           | for example google. They always were in a anxiety spot,
           | chasing the crowd which tried to shake the adds of in a
           | rodeo.
           | 
           | Google is not really prepared for a world were they don't
           | have a platform for search.
           | 
           | Regardless of my prediction, all of them have spawned Eco-
           | systems holding offspring with their cultural"DNA", so we
           | will never get rid of them entirely.
        
       | Dig1t wrote:
       | I worked at IBM for a year out of college before getting laid off
       | as apart of a round of mass layoffs that the company regularly
       | does. Joining the company definitely felt cool, especially as a
       | new grad. The history alone was pretty neat and I was super happy
       | to be a part of something that had had such a big impact on the
       | world. After spending some time at the company though, the
       | biggest thing that struck me was the quality of the people and
       | the mindset of management. IBM pays poorly, raises are
       | nonexistent and so are bonuses. My coworkers were not
       | particularly smart nor passionate. I honestly believe that a
       | major factor in the decline of IBM is the refusal to invest in
       | their people. Most engineers and designers are just cogs for the
       | many layers of management to shuffle around and use, and the
       | managers are more interested in playing the office politics game
       | and micromanaging than actually building cool stuff. It's a very
       | top-down sort of place but the people at the top and the bottom
       | are not very smart.
        
       | beckerdo wrote:
       | Additionally, IBM made several good pivots in the 90s and later.
       | IBM embraced the world wide web and supported many web products.
       | IBM did well for a while with RISC processors, AI, and cloud
       | computing. However, I think the expenses out-paced the revenues.
        
       | Taniwha wrote:
       | From an outside of IBM point of view IBM limited much of what
       | smart engineers could do in life, you couldn't write OSs, design
       | computer hardware, etc etc those were all things that (because of
       | the way things were structured) were IBM's pervue, it's why
       | CDC/etc anti-trust suits occurred ....
       | 
       | Arrival of the microprocessor, Unix escaping AT&T and some other
       | changes in that era changed how all that worked, now we could
       | write our own OSs, linux came about, a host of new little semi
       | startups started making RISCs - and Intel/AMD (and I guess
       | Microsoft, though OS has muted that) sort of took over ownership
       | of owning the big gatekeeper ....
       | 
       | Nowdays we see RISCV coming along as a disrupter and a 1000 new
       | little flowers blooming
        
       | klelatti wrote:
       | > IBM's sales centric approach naturally assumed a slower
       | industry cadence than the one that developed in the 80s. Rapid
       | growth in low-end computers reduced the relevance of their
       | competitive advantage in large-scale, long-term deals, ...
       | 
       | I remember one small incident working for IBM as a very junior
       | employee in 1984. A customer saw the PC and Lotus 1-2-3 in a demo
       | and wanted to buy it there and then - literally got their cheque
       | book out. The experienced IBM salesman stepped in and tried to
       | convince them to buy a System/36. Result no sale.
       | 
       | I wonder to what extent IBM never really came to terms with the
       | success of the PC.
        
         | ghaff wrote:
         | Well, they tried to lock things down again to a certain degree
         | with the PS/2 and OS/2.
         | 
         | Of course, pretty much none of the older generation of system
         | companies really got the PC and PC compatibility. (HP probably
         | came closest. Being mostly compatible was still such a dramatic
         | shift from the situation in the minicomputer space that they
         | largely felt that it was good enough.
        
           | klelatti wrote:
           | Indeed. The PS/2 was a symptom of their unease with the PC.
           | Had they really pushed their own true PC compatibles much
           | harder they would have done much better - Compaq had the
           | first 386 I think which is extraordinary.
           | 
           | Just not sure that IBM could adjust itself quickly enough.
           | The PC was after all created in a skunkworks.
        
         | boilerupnc wrote:
         | "Nobody predicted what would happen next. The first shipments
         | began in October 1981, and in its first year, the IBM PC
         | generated $1 billion in revenue, far exceeding company
         | projections. IBM's original manufacturing forecasts called for
         | 1 million machines over three years, with 200,000 the first
         | year. In reality, customers were buying 200,000 PCs per month
         | by the second year." [0]
         | 
         | [0] https://spectrum.ieee.org/how-the-ibm-pc-won-then-lost-
         | the-p...
        
           | klelatti wrote:
           | I suspect those sales were made in spite of much of the IBM
           | hierarchy.
           | 
           | Another example IBM in the UK where I was working had a
           | headcount limit imposed by Armonk. No matter what their
           | revenues they couldn't take any more people on. Did this
           | limit their ability to sell lower value systems - seems a
           | distinct possibility.
        
       | Animats wrote:
       | Oh, IBM from the tabulator rental era, with the Census Bureau as
       | the biggest customer.
       | 
       | Here's the shock said to have put IBM into the computer business.
       | 
       | I once had a summer job at the Census Bureau, and got this story
       | from someone who had a "Univac I - I was there" certificate on
       | their wall. Census had been IBM's biggest customer all the way
       | back to Herman Hollerith in 1890. They had acres of tabulating
       | machines in Suitland, Maryland. All were rented by the month,
       | because IBM refused to sell them.
       | 
       | Census was the first customer for the UNIVAC I computer.[1] The
       | UNIVAC I had a long row of magnetic tape drives. At long last,
       | they could move from warehouses of punched cards to magnetic
       | tape. Sort without manual card handling. Converting from cards to
       | tape took several years. It wasn't clear it was going to work.
       | But it did.
       | 
       | Then the Census Bureau terminated the monthly rentals on several
       | acres of IBM punched card equipment.
       | 
       | That was a huge shock to IBM. Their biggest customer for 70 years
       | was done with them. Until then, IBM's electronic computer efforts
       | were mostly for the military and the Atomic Energy Commission,
       | and the machines were not cost-effective for commercial data
       | processing. T.J. Watson Sr. had said he saw a market for about
       | five electronic computers. IBM was thinking of computers as being
       | for scientific computation, and not cost-effective for business
       | data processing. But Census was ordinary batch data processing,
       | just on a large scale. The same kind of thing their other large
       | tabulating machine customers did. Such as U.S. Steel, MetLife,
       | DuPont, and General Electric, all of which soon bought UNIVAC I
       | machines.
       | 
       | That's what kicked IBM into making business-type computers, with
       | tape drives and more peripherals.
       | 
       | [1]
       | https://www.census.gov/history/www/innovations/technology/un...
        
         | cafard wrote:
         | With a bit of looking, you can find _A Business and Its
         | Beliefs_ by Thomas J. Watson, Jr., published as part of the
         | McKinsey lecture series. He does cite the UNIVAC as the shock
         | that made IBM understand what it had to do.
         | 
         | Unfortunately, the lectures were delivered before the S/360 was
         | announced. It would have been interesting to read what he had
         | to say about that.
        
         | dboreham wrote:
         | In case anyone else is wondering, Suitland, Maryland is a real
         | place, not a metaphor.
        
           | Animats wrote:
           | Yes. Federal Office Building #3, Suitland, Maryland, sounds
           | like an address from fiction. But it was quite real.[1][2]
           | Built in 1941, looked like a reinforced concrete parking
           | garage inside. Demolished some time around 2000. The
           | computers were in the leftmost wing, as seen from the front.
           | 
           | [1] https://www.census.gov/history/www/census_then_now/suitla
           | nd_...
           | 
           | [2] https://www.census.gov/history/www/innovations/technology
           | /un...
        
           | digisign wrote:
           | Hah, I didn't read it that way until reading your comment.
        
       | mathattack wrote:
       | Many years ago (pre-Fbook/Google) I recall thinking "Most of the
       | smartest technic people I know are going to Apple" and "The ones
       | at IBM are business majors latching onto standards."
       | 
       | After Gerstner saved them from the dead, it took much longer than
       | I expected for IBM to flounder. Perhaps this is because they were
       | smart enough to not invest (waste money) in new technology that
       | they were incapable of building. Yes, for them it was smart. They
       | created much more shareholder value buying back stock and
       | auditing their existing customer base as they wind the company
       | down. It's awful to be a customer of theirs when your
       | predecessors let them in the door, but that's how they keep the
       | machine running.
        
       | ilovecaching wrote:
       | I wasn't alive during the period of IBM dominance, but I have a
       | certain romantic view of it. The rapid advancement of technology
       | by leaps and bounds, the ability of a single person to write
       | operating systems and compilers at the seat of a terminal, even
       | the branding and design is something I associate with the heart
       | of computing. Ok, maybe I'm more in love with Bell Labs than IBM,
       | but there's a part of me that wishes I could have been there and
       | experienced the age of the terminal and the beginnings of the PC.
       | My generation will probably never experience the same magic.
       | We've reached the end of Moore's law and each year brings
       | uninspired iterations on the major successes of the past. We're
       | born with smart phones in our hands, it's something that we've
       | never not known, and that destroys our ability to appreciate its
       | value. By the way, if anyone wants to recommend some good late
       | 1970s/1980s fonts, keyboard reproductions, wallpapers, etc. I'm
       | really into collecting those things. I use IBM Plex Mono quite a
       | bit already.
        
         | int0x2e wrote:
         | When I first learned about OS internals I felt the save way.
         | All the cool stuff has been done. All the good ideas were
         | discovered many years ago. If only I was born 20 years
         | earlier...
         | 
         | But actually, there has been a lot of progress since then.
         | There were plenty of cool ideas and innovations being made.
         | It's true that it may not all be ground breaking, but the
         | actual rate of innovation is increasing, not decreasing... Just
         | think about what your phone can do. It's amazing.
        
           | ghaff wrote:
           | Yeah there's still a lot happening. On the other hand, the
           | modern smartphone is really only a bit over 10 years old in
           | terms of mainstream impact and there probably hasn't been
           | anything else in the tech space that's so directly had a
           | major impact on consumers since. (Probably the Web before
           | that and the PC before that--to a lesser degree.)
        
             | digisign wrote:
             | There's still _a lot_ of work needed to bring a FLOSS
             | smartphone up to speed.
        
         | klelatti wrote:
         | The diversity of different systems was fun - there was so much
         | scope for improvement and it wasn't clear who was going to win.
         | 
         | You might enjoy browsing some of the old Byte magazines on the
         | internet archive which give quite a good feeling for the era.
        
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       (page generated 2022-03-10 23:00 UTC)