[HN Gopher] 40 Years of Failure: IRS Unable to Fix Computer System
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       40 Years of Failure: IRS Unable to Fix Computer System
        
       Author : reformedben
       Score  : 19 points
       Date   : 2022-03-09 17:05 UTC (5 hours ago)
        
 (HTM) web link (www.atr.org)
 (TXT) w3m dump (www.atr.org)
        
       | AndyMcConachie wrote:
       | I would seriously love to read a detailed case study on this.
        
         | unixhero wrote:
         | And another one on the US army's failed ERP project.
         | https://www.thirdstage-consulting.com/lessons-from-the-us-
         | ai....
        
       | jimrandomh wrote:
       | Previous discussions
       | https://news.ycombinator.com/item?id=16377329 (2018) and
       | https://news.ycombinator.com/item?id=23535937 (2020). The reason
       | their modernization effort failed was because they lost key
       | programmer employees, because they were bureaucratically
       | forbidden from paying them market-rate salaries.
        
       | aaronchall wrote:
       | I would really like to see the IRS get this done and done well.
       | There's really no excuse for their inability to give us a
       | preliminary tax report, allow us to input the details they don't
       | have, and pay our taxes without all the wasted time and effort.
        
         | PopAlongKid wrote:
         | In my opinion, a substantial number of taxpayers would not be
         | in favor of that, they like our current system of "voluntary
         | compliance" because it allows even the little guys the
         | opportunity to fudge a little without getting caught.
         | Fortunately, most do not take advantage of that opportunity,
         | but the "tax gap" (legitimately owed but unreported and
         | uncollected taxes) is quite large.
         | 
         | More importantly, automating the keypunching of a few standard
         | forms such as W-2, 1099-R, 1099-INT/DIV/B, etc would only cover
         | a small portion of the "time and effort" to prepare most tax
         | returns. The IRS does not know what your filing status is
         | (married filing joint or separate, single, head of household),
         | who is a dependent of whom (there are two main flavors of
         | dependency to determine), whether and how much you made or lost
         | running a business or being a landlord, your medical expenses,
         | charitable donations, real property taxes, your total gambling
         | wins/losses, the list goes on. Even things that are reported,
         | such as contributions to your IRA, don't get reported to the
         | IRS until well past the original filing deadline.
         | 
         | Because of all these things, there is no way the IRS could give
         | you a "preliminary tax report", they can only import a limited
         | set of data for you. California does actually have something
         | like what you are asking for, CalFile (formerly ReadyReturn),
         | but originally it was limited to "single, no-dependents,
         | standard-deduction, only-wage-income, one-employer, with a
         | maximum adjusted gross income of $139,917. The purpose of
         | ReadyReturn was to make it easier for taxpayers to file their
         | returns, and to make the filing process more accurate and
         | faster."[1]
         | 
         | [1]https://en.wikipedia.org/wiki/CalFile
        
           | undersuit wrote:
           | What if we just eliminated the I get a W-2, I enter the info
           | that the IRS already knows into a 3rd party system, the IRS
           | accepts it.
           | 
           | We'll never make taxes easier for everyone, and this "tax
           | gap" argument is great and all but I don't know why I have to
           | do anything for my exceedingly simple taxes.
        
             | lurquer wrote:
             | Your W-2 does not come from the IRS, though.
             | 
             | It is created by your employer. The form is simply
             | informing you what it reported to the IRS.
             | 
             | The W-2 your employer created and sent could be wrong.
             | 
             | It's a screwed up system.
        
           | toomuchtodo wrote:
           | If other country revenue systems can do this, why do you feel
           | the US tax filing landscape is so different? As gamblor956
           | mentions in other comments, this is not a technical or
           | practical limitation, but regulatory capture via statute.
           | 
           | https://blogs.worldbank.org/developmenttalk/how-are-
           | countrie...
           | 
           | https://www.taxpolicycenter.org/briefing-book/what-other-
           | cou...
           | 
           | > Denmark and Sweden, both small countries, operate tax
           | agency reconciliation systems. About 87 percent of Denmark's
           | taxpayers and 74 percent of Sweden's had their returns filled
           | out by the tax authorities in 1999. Spain, Estonia, Finland,
           | Norway, and Iceland have also implemented tax agency
           | reconciliation systems.
           | 
           | CalFile was purposely kneecapped in a fight with Intuit.
           | 
           | https://papers.ssrn.com/sol3/papers.cfm?abstract_id=1668912 |
           | https://escholarship.org/content/qt1tw989zv/qt1tw989zv_noSpl.
           | ..
           | 
           | > Under the auspices of the Free File Alliance (FFA), Intuit,
           | manufacturer of TurboTax, has been attacking state-run, free
           | e-filing services for several years. The latest victim,
           | Virginia's successful iFile program, succumbed late last
           | year. Through it all, the unquestioned crown jewels of state
           | e-filing programs - California's CalFile and ReadyReturn -
           | have managed to survive. But this year, Intuit has ratcheted
           | up its annual campaign to end the two programs. In the
           | process, it is peddling some familiar falsehoods as well as
           | some newly crafted misrepresentations.
           | 
           | > This article describes Intuit's nine lies, the false
           | arguments about ReadyReturn and CalFile that Intuit and its
           | lobbyists have been telling elected officials, staffers, and
           | nonprofit organizations serving California's low-income
           | communities. It also evaluates Intuit's proposed Free File
           | alternative to the state's existing programs. For all of
           | Intuit's assertions - whether regarding the purported
           | shortcomings of the state programs or the purported benefits
           | of the Free File initiative - the article offers a point-by-
           | point refutation.
        
         | gamblor956 wrote:
         | The IRS is not permitted to do that, by law.
         | 
         | You can thank Intuit for that.
        
           | PopAlongKid wrote:
           | That is not true. In fact, Intuit and H&R Block dropped out
           | of the Free File Alliance primarily because of the following
           | change made at the end of 2019 to the Memorandum of
           | Understanding.
           | 
           |  _The following sentence in Article 2 of the MOU is hereby
           | stricken from the MOU: "In recognition of this commitment,
           | the federal government has pledged to not enter the tax
           | return software and e-file services marketplace."_[1]
           | 
           | [1]https://www.irs.gov/pub/irs-
           | utl/FFI%20Signed%20MOU%20Addendu...
        
             | gamblor956 wrote:
             | You are confusing two different (but related) things.
             | 
             | The Free File Allowance is intended for lower-income
             | individuals to e-file for free. (Some tax service providers
             | still participate.) The IRS withdrew from the agreement
             | preventing them from providing their own such software to
             | low-income taxpayers, but it's a moot point since _they don
             | 't have the resources to create such software._
             | 
             | What the parent commenter was referring to was the EU-style
             | tax systems, where they send you a pre-filled in tax
             | return, you verify the amounts and sign, with minimal
             | input/preparation required by the taxpayer. _That_ is what
             | the IRS is prevented from doing, by law, as a result of
             | Intuit 's lobbying.
        
       | ElevenLathe wrote:
       | For several years, starting when I was married and began filing
       | jointly with my spouse, we have figured our tax owed (we rarely
       | have a refund), paid it, and then several months later receive in
       | the mail a two dollar check from the Treasury with no explanatory
       | letter. This happens whether we e-file, do a paper return or use
       | TurboTax.
       | 
       | My pet theory/fantasy is that my spouse's very long hyphenated
       | foreign name is overflowing some buffer in an ancient IBM 1402
       | program somewhere in Washington and causing our "tax-owed" to be
       | decremented by two dollars when our returns are processed, but
       | have no specific evidence of this.
        
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       (page generated 2022-03-09 23:02 UTC)