[HN Gopher] Hertz accuses thousands of its customers of crimes, ...
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       Hertz accuses thousands of its customers of crimes, court papers
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       Author : HiroProtagonist
       Score  : 19 points
       Date   : 2022-02-11 17:09 UTC (5 hours ago)
        
 (HTM) web link (www.latimes.com)
 (TXT) w3m dump (www.latimes.com)
        
       | ameminator wrote:
       | Sounds like it's time for a class action, if there are thousands
       | of people impacted...
        
       | hodgesrm wrote:
       | This is an astonishing article. After reading this and following
       | up with a few of the links it seems as if it's Hertz people who
       | should be in jail.
        
         | JoeAltmaier wrote:
         | Hm. "Some people" were not guilty of theft. How many were? It
         | hinges on that, and I didn't see those numbers in that article.
         | Pretty hand-wavey.
         | 
         | Sure, accusing folks of car theft unfairly is wrong. But it
         | seems easy to resolve: present the contract.
        
           | pkaye wrote:
           | And if the Hertz people are wrong, put a warrant out for
           | their arrest.
        
           | hodgesrm wrote:
           | > In a court hearing Wednesday, U.S. Bankruptcy Judge Mary
           | Walrath ordered the annual theft numbers to be made public,
           | siding with advocates for 220 people suing Hertz who argued
           | that more details about Hertz's internal anti-theft program
           | should be public.
           | 
           | The reason there aren't good numbers is that Hertz did not
           | release them. It was ordered by the court to do so as the
           | above paragraph from the article shows. From that decision
           | and the CBS broadcast referenced in the article there's
           | evidence that a non-trivial number of innocent people were
           | arrested due to Hertz' incompetence.
        
       | DebtDeflation wrote:
       | Personal story: As a tech consultant I travel (or traveled, pre-
       | pandemic) weekly to clients all over the country. Back in 2018 or
       | 2019, I went on a business trip, picked up my rental car from
       | Hertz on Monday, returned it on Thursday on my way back to the
       | airport, and didn't think anything of it. Usually my receipts hit
       | Concur within 2-3 days and then I submit them for reimbursement.
       | A week later my Hertz rental receipt still hadn't showed up so I
       | called them. They had no record that I returned the car and told
       | me to call the local Hertz. I did and they said I never returned
       | the car and apparently was still racking up charges by the day.
       | Then they put me on hold and came back a few minutes later and
       | said they searched their systems and apparently the car was
       | rented out to someone else the day after I returned it, so they
       | apologized, marked it as returned, adjusted my bill, and sent me
       | the receipt. My worry at the time was that I would be billed for
       | extra days I didn't use, I had no idea there was an actual risk
       | of arrest.
        
         | cymian wrote:
        
         | nonameiguess wrote:
         | This happened to my wife a few years ago, except it took them
         | weeks to finally find the car, not just a brief hold on the
         | phone.
        
       | neonate wrote:
       | https://archive.is/92pHR
        
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       (page generated 2022-02-11 23:02 UTC)