[HN Gopher] Google pushes update to Lenovo Smart Display to disa...
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       Google pushes update to Lenovo Smart Display to disable viewing
       websites
        
       Author : Stratoscope
       Score  : 78 points
       Date   : 2022-02-07 22:31 UTC (29 minutes ago)
        
 (HTM) web link (support.google.com)
 (TXT) w3m dump (support.google.com)
        
       | post_break wrote:
       | I have one of these smart displays. I love the look of it, fits
       | in with my decor in my kitchen. And this update pisses me the
       | fuck off.
        
       | websap wrote:
       | How does a company like Google end up doing this? I'm assuming a
       | decision like this has multiple stakeholders? Is there nobody in
       | the room who is the voice of the customer?
        
       | WheelsAtLarge wrote:
       | I wonder if this is related to the Sonos patent dispute they
       | lost. Here's the headline from the New York Times, "Google
       | Infringed on Sonos Speaker Technology, Trade Court Rules. The
       | company will not be allowed to import products that infringe on
       | Sonos patents, including smart speakers, video streaming devices,
       | and some computers and phones."
       | 
       | https://www.nytimes.com/2022/01/06/technology/google-sonos-p...
        
       | PixelPaul wrote:
        
       | theshrike79 wrote:
       | Good thing I didn't get a bunch of these when they were super
       | cheap on Black Friday.
       | 
       | This is just one notch for me not using any Google products. They
       | at one point just plain disabled Routines from Google Home with
       | an arbitrary region lock. So my Nest is now useless.
        
       | jlkuester7 wrote:
       | This is very frustrating. But it does serve as yet another
       | reminder of the dangers inherent to closed ecosystems. I think it
       | is great that I can cast my Amazon Prime Video from the app to my
       | Chromecast, but I have been around long enough to remember that
       | was not always the case (and I also will not be surprised if
       | (when) I wake up one day and that functionality is no longer
       | available). And don't even get me started on the joys of trying
       | to use a Chromecast from an Android device without the Google
       | Play Servies rootkit....
       | 
       | More and more I find myself investing in open systems (playing my
       | own movies off of my Plex server...).
        
       | warning26 wrote:
       | For those who don't feel like reading the whole thread, the
       | relevant part is:
       | 
       |  _> "Important: Access to the web isn't supported on Smart
       | Displays made by manufacturers other than Google"_
       | 
       | That seems...weird.
        
         | ladyanita22 wrote:
         | The thing is, the software platforms are completely different.
         | The smart displays market right now is a hot mess. Only
         | Google's or Amazon's should be purchased.
        
           | colechristensen wrote:
           | Or none of them. Buying anything marketed as "smart" seems
           | like a bad idea these days.
        
             | Spivak wrote:
             | Assuming that you want to rent content via a streaming
             | service you basically have to buy into one of these devices
             | just to have something that supports DRM. You can use a PC
             | but just the processor that supports L3 DRM is more
             | expensive than one of these dongles.
        
       | Stratoscope wrote:
       | Let's say you ask your Lenovo Smart Display, "What is a Rat
       | Terrier?"
       | 
       | You get a nice summary screen with a photo of a Rat Terrier, and
       | the assistant says, "According to Wikipedia, the Rat Terrier is
       | an American dog breed [and goes on from there]"
       | 
       | There is also a handy Wikipedia link in the middle of the page if
       | you want to read more.
       | 
       | Last week this link - and all other viewing of web pages - was
       | disabled by a Google update. This is not a "bug" from Google's
       | point of view, it was a deliberate and documented change.
       | 
       | > _Important: Access to the web isn't supported on Smart Displays
       | made by manufacturers other than Google._
       | 
       | https://g.co/assistant/web-filter
       | 
       | Of course it was supported before this forced update!
       | 
       | I am thinking of filing against Google in small claims court to
       | be refunded the price I paid for my three Lenovo Smart Displays.
       | 
       | Also discussed on the Lenovo forum:
       | 
       | https://forums.lenovo.com/t5/Lenovo-Link-App-Smart-Home-Esse...
        
         | smnrchrds wrote:
         | 99% of people wouldn't dare taking Google to court because they
         | use Google services and if Google decides to close their
         | accounts and stop doing business with them going forwards, they
         | stand to lose much more than the price of the device.
        
           | martimarkov wrote:
           | Then you take them court yet again this time for
           | discrimination.
           | 
           | Also this is not a thing that can happen I think. Like for
           | example epic vs Apple. Apple didn't have the ability to close
           | down all accounts of epic.
        
             | ocdtrekkie wrote:
             | Apple _tried_ though, and the only reason they didn 't
             | succeed is Epic has high priced lawyers like Apple does.
             | These companies can just bankrupt you with legal fees.
             | 
             | For an individual, tech companies can absolutely beat you
             | over the head illegally and count on their better lawyers
             | to make it stick. Unless you're Tim Sweeney level loaded I
             | would recommend against trying it.
        
           | Stratoscope wrote:
           | Oh, good point! I wasn't really serious, but it seemed like
           | cheap entertainment. But now consider me terrified.
        
           | ocdtrekkie wrote:
           | This is a very big risk here. Parent should definitely not
           | still have everything pointed at Gmail before they file
           | anything.
        
           | bryanrasmussen wrote:
           | yes, obviously should move everything off services before
           | proceeding, proceed, and be ready to write an article on
           | Medium about Google disabling your services when you take
           | them to small claims court after they ripped you off by
           | turning your smart display into a dumb one.
        
           | the_other wrote:
           | Isn't this reason enough to stop using Google?
        
         | websap wrote:
         | I really hope you do.
        
         | GEBBL wrote:
         | Look like their own support agents are unaware of the change.
        
         | 2OEH8eoCRo0 wrote:
         | > I am thinking of filing against Google in small claims court
         | to be refunded the price I paid for my three Lenovo Smart
         | Displays.
         | 
         | I hate to break it you you but those displays are not yours,
         | unfortunately.
        
           | bryanrasmussen wrote:
           | that's for the court to decide. Probably google won't show up
           | so I would think it likely with a receipt for payment the
           | court would decide the devices were indeed his/or hers.
        
         | yumraj wrote:
         | > I am thinking of filing against Google in small claims court
         | to be refunded the price I paid for my three Lenovo Smart
         | Displays.
         | 
         | IMNAL, but won't you have a better chance of success going
         | against Lenovo than Google, since it's a Lenovo device.
         | 
         | Just for record, when Sony killed support for their smart
         | clock, forgot what it's called, they gave everyone something -
         | we got a Sony bluetooth speaker.
         | 
         | Edit: In Android generally you can uninstall updates for
         | individual services - did you try that?
        
         | paxys wrote:
         | Why would you sue Google and not Lenovo? Google didn't promise
         | you anything to begin with, the device manufacturer did.
        
       | radicaldreamer wrote:
       | Is this update to prevent users from streaming video outside of
       | Youtube on these devices or is there some more mundane reason?
        
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       (page generated 2022-02-07 23:00 UTC)