[HN Gopher] Google Is Forcing Me to Dump a Perfectly Good Phone
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       Google Is Forcing Me to Dump a Perfectly Good Phone
        
       Author : ciprian_craciun
       Score  : 506 points
       Date   : 2022-01-25 16:54 UTC (6 hours ago)
        
 (HTM) web link (www.vice.com)
 (TXT) w3m dump (www.vice.com)
        
       | formvoltron wrote:
       | It's a good point. If you work at Google, just know that I'll be
       | doing the same. If Google refuses updates for perfectly good
       | hardware, then I'll move to the iPhone.
        
       | mschuster91 wrote:
       | Not to mention that if you root them or install a custom firmware
       | to keep using your device, most banking apps, Netflix and any
       | games will simply refuse to run or weirdly crash (e.g. the
       | Nintendo Switch companion app - which is a _voicechat_ ffs).
        
       | tombert wrote:
       | For all the crap that Apple gets, I gave a friend my old iPhone
       | XS Max purchased in December of 2018 that still gets updates, and
       | doesn't seem to have any EOL warnings. Since the hardware doesn't
       | appear to be showing any wear, I think there's a reasonable
       | chance my friend will get two more years out of this phone.
       | 
       | I think 5-6 years is a fairly reasonable amount of time for
       | nearly any computer, let alone something that lives in my pocket.
        
       | ballenf wrote:
       | Regulation to require jailbreaking any device that reaches EOL or
       | support would be welcome.
        
         | thaumasiotes wrote:
         | Google's phones aren't locked - they're already 'jailbroken'
         | when they're new. What would that regulation accomplish here?
        
       | causi wrote:
       | What else is new? AT&T recently forced me to dump my perfectly
       | good OnePlus 6.
        
       | Digit-Al wrote:
       | I'm still using my Google Nexus 6P that I purchased five and a
       | half years ago. Yes, it hasn't been updated for years but I
       | almost never download new apps to it and I haven't been
       | compromised so far (as far as I am aware).
        
       | Sunspark wrote:
       | If security updates were truly that critical, Google would push a
       | play services update that would immediately kill all Google
       | service connectivity to underscore that a no-longer-supported
       | device is forbidden to use and force everyone in poorer countries
       | to go forth and purchase a new one.
        
       | shadowgovt wrote:
       | Is the Pixel 3 outside the standard window for EOL, or is a
       | 3-year lifecycle par for the course?
        
       | ChrisArchitect wrote:
       | this is a long article about a weird flex. The device is still
       | very much usable for majority daily usage and until hardware
       | starts to go shouldn't be tossed out or even feelings of pressure
       | to ditch it. Weird. Have had old Nexuses, Moto Gs etc lying
       | around in case something goes wrong with current device and
       | they're all still very usable even if the OS is a few versions
       | back. Any regular apps still work and have their own security
       | built in via SSL, passwords, 2FA, whatever, which is enough for
       | the average user. Overreacting.
       | 
       | And as mentioned numerous times they've been slowly improving the
       | commitment to longer device updates etc! The technology is more
       | suited to it/not as fast-moving as previous years.
        
       | sulam wrote:
       | Google has actually started extending its security update policy
       | for its hardware to 5 years. I don't know what "enough" is, but
       | as someone who has to do these updates (ironically, for Fitbit
       | devices, yes we are owned by Google now) I will say that
       | continuing to ship updates for products you shipped 5 years ago
       | is far from trivial. It forces you to develop in ways that are
       | not natural for people that work with hardware (the natural thing
       | is to branch per product, but good luck managing that if you need
       | to land a security fix on the 15 or so products we shipped in the
       | last 5 years). This is manageable now that we're owned by Google,
       | but prior to the acquisition it was a serious drain on my team.
       | And folks on my team would tell you that they don't love it even
       | today -- having to support 5-yr old MCUs when you're trying to
       | keep your BOM down can be very challenging, especially managing
       | available memory.
        
         | michael1999 wrote:
         | Thanks for contributing first-hand experience. Your story
         | highlights how dysfunctional historical hardware dev practices
         | are for the connected age. Forking for each product absolutely
         | does not scale in an era of continual updates, and
         | manufacturers that don't figure this out are not gonna make it.
         | People don't forget having to discard working hardware because
         | of some stupid software EOL.
         | 
         | The memory limits of old devices is a real problem, and I don't
         | know the solution besides doing the hard work to fight the the
         | bloat, and produce a modular solution. Apple pretends to
         | support the Apple Watch 3, but you can not upgrade the os
         | without a hard-reset every time because the local flash can't
         | hold the update and user config at the same time. But I can't
         | help wonder if they _really_ need multiple GB for the core OS
         | in a watch.
        
           | sulam wrote:
           | Heh. Not going to comment on Apple Watch for obvious reasons,
           | but I will say that we measure free memory in 10s or 100s of
           | bytes on most of our older products. Even a single GB would
           | be amazing, but also amazingly expensive.
        
             | michael1999 wrote:
             | The lower end might be considered semi-disposable, like
             | anything with a non-replaceable battery. I was thinking of
             | things large enough for a full CPU.
             | 
             | The tooling and modular design to support back to an
             | original Fitbit Tracker might be beyond our current skills.
        
         | JaimeThompson wrote:
         | Not your responsibility I know but given that Google can't seem
         | to be able to notify everyone who is impacted by their GSuite
         | changes I do worry about the path they seem to be going down.
         | To me it seems that very simple things are falling by the
         | wayside more and more these days which doesn't bode well for
         | the future.
        
         | bradfa wrote:
         | Google has generally supported Chromebooks for about 6 years
         | and just recently seem to have started extending that duration
         | to about 8 years. Some recent Chromebook launches have support
         | through 2029.
         | 
         | https://support.google.com/chrome/a/answer/6220366?hl=en
         | 
         | If Google can do this for Chromebooks, most of which aren't
         | even designed by Google (although usually based off reference
         | designs), clearly they can also do this for the actual phones
         | they make and sell under the Pixel brand. And Chromebooks span
         | quite a wide variety of hardware capabilities, from school-
         | targeted low cost models with eMMC and <4GB RAM all the way up
         | to devices with NVMe and gobs of RAM on cutting edge CPUs from
         | a variety of manufacturers, both ARM and x86.
        
           | BakeInBeens wrote:
           | Chrome OS is proprietary (Chromium OS is not) and it also
           | cannot be modified by any manufacturer. Every chromebook
           | manufactured also is developed with Google being aware so
           | that the chipset and underlying hardware can be supported.
           | It's quite a different licensing model than Android and
           | that's most likely why giving eight years of updates was much
           | easier.
        
             | bradfa wrote:
             | Sure, but Google has all the source code and all the design
             | files for their Pixel phones. I'm not saying Google needs
             | to support ALL Android devices, just Pixel devices. It is
             | definitely possible for them to support Pixel phones for
             | more than 5 years if they wanted to. It's just an economics
             | question of if it's worth it to Google to do so and clearly
             | it hasn't been.
             | 
             | Even 5 year support for Pixel phones is new with the Pixel
             | 6 line. Previously it had been 3 years max.
        
               | Teknoman117 wrote:
               | But they really don't have all the sources. Up until
               | Pixel 6, they've all used Qualcomm chipsets.
               | 
               | Qualcomm is such a ridiculously horrible company to deal
               | with. They're in the business of selling new SoC designs
               | every 6 months and trying to support a device for more
               | than a few years is considered a massive opportunity cost
               | for them.
               | 
               | It's the same concept as Apple mulching old MacBooks so
               | they don't enter the used market except killing them by
               | lack of software support instead.
               | 
               | They have an absolute stranglehold over the SoC market in
               | the US. Samsung made a stupid deal back in the 90's to
               | license CDMA patents in exchange for not selling SoCs
               | (eventually Exynos) in the US or to any other
               | manufacturer for that matter. At the time it probably
               | made sense because Qualcomm agreed to use Samsung to
               | manufacture their chips, but the deal is so hilarious
               | lopsided these days. 30 years on and Qualcomm still won't
               | renegotiate. It might've drawn regulatory ire if Samsung
               | wasn't a foreign company.
        
         | phh wrote:
         | > It forces you to develop in ways that are not natural for
         | people that work with hardware
         | 
         | My employer still upgrades 10yrs old TV boxes just fine.
         | (Rocking Linux 5.4 LTS, launched on 2.6)
         | 
         | It is not natural for companies whose business model is selling
         | hardware. Or course their business incentive is not to make
         | long-term support!
         | 
         | But my employer's business model isn't about selling hardware,
         | but a service, hence the incentive to upgrade perfectly working
         | hardware.
        
           | deburo wrote:
           | That's pretty funny considering the amount of tech consumers
           | that hate having subscriptions attached to their hardware.
           | There's no happy ending :^)
        
           | sulam wrote:
           | Yeah, a pure service model would be lovely in many ways. If I
           | ever start a company that makes HW (fat chance) my experience
           | at Fitbit means it will certainly be service-based.
        
         | meragrin_ wrote:
         | Sorry to go off topic, but do you have an insight on what is
         | going on with the Versa Light issues?
        
           | sulam wrote:
           | Unfortunately not with such a broad statement. Our CS team is
           | usually abreast of issues with products that are in market
           | and keeps me and others in the loop when there's something we
           | need to fix from an engineering side.
        
             | meragrin_ wrote:
             | Within the last couple of weeks, people have been having
             | issues with syncing, time being accurate, and sleep
             | tracking. Seems like it is tied to a forced update of some
             | sort.
        
         | mschuster91 wrote:
         | > It forces you to develop in ways that are not natural for
         | people that work with hardware (the natural thing is to branch
         | per product...)
         | 
         | The problem rather seems to be that close-to-hardware
         | developers are unwilling to adapt to modern software
         | development practices: modularity (i.e. drivers and sane HAL),
         | automated (regression) testing and, at least for some cases,
         | _even using version control_.
         | 
         | Since the market hasn't managed to achieve that, the government
         | needs to step in and mandate stuff like repairability,
         | longevity and update support - then there won't be any other
         | _choice_ than to drag the industry by its ears into the 21st
         | century.
         | 
         | > having to support 5-yr old MCUs when you're trying to keep
         | your BOM down can be very challenging, especially managing
         | available memory.
         | 
         | And again, the answer is government regulation: when the
         | tradeoff between extra cost on the BOM vs ability to update
         | shifts towards extra cost for an actual Linux-capable CPU, you
         | _won 't have_ that problem any more.
        
           | sulam wrote:
           | You seem to saying a lot of things here rather declaratively.
           | I will speak to my experience only, but we have used version
           | control, drivers, various HALs, and automated testing (plus
           | some manual, this is HW after all and some end to end tests
           | are simply not worth automating) throughout my time here. So
           | those things have not been holding us back.
           | 
           | With respect to government regulation, every dollar on the
           | BOM is $2-3 to the customer. Many of our competitors are not
           | based in the US. When buying memory you're probably competing
           | for supply against large car companies who have longer
           | contracts with more committed volume. These are just facts,
           | but they affect what the solution space here looks like.
        
         | a9h74j wrote:
         | Been there with 30-year support-life (HC11 FTW!).
         | 
         | Do you see any prospects in terms of Fuscia making long-term
         | support _perhaps_ a matter of just keeping legacy drivers
         | within the available mix?
        
           | phh wrote:
           | Google's big argument to say they aren't upgrade pixels, is
           | that they can't guarantee security of binary blobs. Fuchsia
           | does nothing to help this.
        
           | sulam wrote:
           | I don't know much about Fuschia. I'd be surprised, though, if
           | updatability wasn't a major concern. Part of why I don't know
           | much about it, though, is that AFAIK it's 64-bit only, and
           | the MCUs we run are 32-bit affairs.
        
             | a9h74j wrote:
             | Okay, so NEST is 64-bit, apparently -- 64-bit IOT. I can
             | see 32-bit at Fitbit.
        
       | throwaway22032 wrote:
       | I get that I'm not the target market here, but the headline is
       | quite amusing.
       | 
       | I bought a Pixel 3 specifically _because_ it had support in
       | Lineage and I could whack microG on it.
       | 
       | I have some >8 year old tablets running Lineage and variants.
       | 
       | I do wish though that Google would just IBM PC the ecosystem
       | though. It'd make 1% less money or whatever, so it ain't ever
       | happening.
        
       | paxys wrote:
       | It's bizarre that a company like Google doesn't realize that
       | supporting older devices actually helps them in the long term.
       | Apple has the most dedicated customer base in the world who will
       | gladly upgrade all their devices every year or two, yet even 6-8
       | year old iPhones and iPads regularly get software updates. This
       | increases the value of Apple devices across the board and
       | sustains a very large resale marketplace. This means more people
       | are coming into the Apple ecosystem at the low end and eventually
       | working their way up.
       | 
       | If I know that my $900 purchase is going to be worthless in 2-3
       | years, why will I even bother?
        
         | YXNjaGVyZWdlbgo wrote:
         | I dropped my iPhone 11 and the screen got destroyed send it out
         | for repair and picked up my old iPhone SE from 2016. Updated it
         | to iOS 15.2 and it trucked along without problems until the
         | replacement was here. Amazing. (I have to admit I got the
         | battery changed when they had the free battery exchange program
         | running).
        
           | timeon wrote:
           | Heh iPhone SE from 2016 is what I still use. Not sure why is
           | it considered as something old.
        
             | Otek wrote:
             | Screen? Camera? Speed? Battery? I get that it is enough for
             | you, and that's great, but let's not try to fool anyone
             | that 6yo phone is a little bit old for most users in 2022.
             | 
             | Edit: Apple is dropping support for 2016 SE this year, so
             | let's just not recommend it to anyone right now ;)
        
               | asciimov wrote:
               | Another 2016 SE user chiming in. Other than a Battery
               | Swap, everything still works great. I can get on the
               | internet, send texts, make calls, do facetime.
               | 
               | Screen is still in perfect condition, but I'm not hard on
               | screens. Camera is fine, sure others are better, but for
               | snapshots the camera still works great. Speed is a non
               | issue for me, as don't play games on the thing. All the
               | apps I use putt around just fine. Battery... I would love
               | for it to have been easier to replace.
               | 
               | I did recently replace my partners SE with a 13 mini
               | because of the battery. It had been through 4 of them, 3
               | apple replacements and 1 I did. I believe that it was a
               | hardware issue that was killing the batteries. I'll keep
               | using this phone until the current battery dies or I can
               | no longer use my banking apps due to lack of updates.
               | 
               | Personally I like the size of the device the most,
               | followed the fact apple has kept it up to date for so
               | long.
        
               | abruzzi wrote:
               | I'm still using a first gen SE as well, specifically
               | because every phone available today doesn't have the one
               | feature I'm looking for that the SE has--size. I'm
               | considering keeping it in service, and just removing
               | anything that might be a security risk--like my bank's
               | app.
               | 
               | (Yes I know there are tiny Android phones, but pretty
               | much all of them are from iffy sources where I'm unlikely
               | to get a year of updates, let alone 6 years. Most have
               | aweful screens, or other reasons not to buy. I have come
               | close to trying them, but always found too many potential
               | issues. The closes I came to trying is the Palm phone.)
        
               | mobilio wrote:
               | Yet another SE 2016 happy user!
               | 
               | Size is perfect!
               | 
               | SE 2020 is still on box
        
               | freewilly1040 wrote:
               | The claim isn't that the phone is competitive on a
               | feature or spec level to new phones, but that those happy
               | with the old feature set can continue to use them.
               | 
               | Of course the battery is a consumable part and you can't
               | expect that to continue functioning well indefinitely.
        
               | slices wrote:
               | If the screen, camera, and speed were good enough in
               | 2016, what's changed to make them not good enough now?
               | 
               | (rhetorical question)
               | 
               | As for battery, it's a lot cheaper & less wasteful to
               | replace the battery than to get a whole new phone.
        
               | falcolas wrote:
               | > what's changed to make them not good enough now?
               | 
               | Modern websites' greater processing requirements.
               | 
               | Modern apps' greater CPU, GPU, memory and pixel density
               | "needs".
        
               | captainbland wrote:
               | We need all that performance to render 4K ads.
        
               | xoa wrote:
               | >* If the screen, camera, and speed were good enough in
               | 2016*
               | 
               | You say it's a rhetorical question but I'm not clear on
               | why or why this sentiment is so persistent. After all,
               | the screen, camera, and speed absolutely WEREN'T good
               | enough in 2016, any more than regular computers were good
               | enough in 1986, 1996, 2006 or 2016. They were simply what
               | could be managed at the time with technology at the time.
               | The only aspect of electronics that is "done" for typical
               | audiences [0] is audio, where we have microphones,
               | recording and reproduction that can (easily) exceed the
               | biological limits of human hearing. In contrast exceeding
               | human visual acuity in capture, storage and reproduction
               | remains a work in progress (though it's conceivable we'll
               | hit it in the next decade or so which will be a very
               | interesting change for our industry). That in turn itself
               | drives some demand for computation, storage and
               | processing, though more fundamentally it's hard to say if
               | there is any real limit on how much computation might be
               | put to use. Storage has been on a fast enough upward
               | curve that I think it might be said it's approaching the
               | point where regular people always have enough merely in
               | the course of normal upgrades, but to handle an entire
               | lifetime.
               | 
               | So yeah, come back in 2032 maybe.
               | 
               | ----
               | 
               | 0: Scientific applications of course are frequently
               | interested in sounds that well exceed human limits,
               | though even there we have the tech for it albeit not in
               | non-specialized devices.
        
               | vel0city wrote:
               | The big difference I see comparing computers from 1986 to
               | today is that our demands for computers today are vastly
               | different. The way we use computers today might have some
               | similarities to 1986 for some, but for the average person
               | its massively different.
               | 
               | However, comparing a computer from _2016_ to today, its
               | not nearly as far. A desktop at home I use pretty
               | consistently is running a Core i5 from _2012_ and
               | otherwise works fine. Other than VR gaming there 's
               | rarely a task I have that the old computer can't
               | otherwise do, other than run Windows 11 I guess.
               | Everything I do today on a phone, I did the same on a
               | phone in 2016. Messaging, phone calls, email, calendars,
               | apps that are largely interacting with web services to
               | render images and text on a screen, streaming video, etc.
               | All things I do today, all things I did in 2016.
               | 
               | Honestly my phone use cases haven't evolved much since
               | 2010, maybe even several years before then. Things maybe
               | look a little fancier, the cameras are for sure fancier,
               | but the fundamental use of the device _for me_ hasn't
               | changed.
        
         | fundad wrote:
         | Google's business is selling ads, Apple's business is selling
         | hardware.
         | 
         | Too many customers don't know the difference between buying an
         | appliance and something to watch ads from Google.
        
           | Teknoman117 wrote:
           | I mean, considering all most people use their phones for is a
           | web browser and their collection of social media apps I think
           | the ad coverage on both is pretty darn similar.
           | 
           | I switched from an iPhone to Android because I won't carry a
           | phone I can't deploy my own software to, and I stopped buying
           | Macs, so I can't build for iOS anymore now that the last one
           | died.
           | 
           | I don't really see any more or less ads because they're
           | served through whatever app or website you're using.
        
             | rodgerd wrote:
             | Interesting. One of the two triggers to investigate iOS in
             | my household (the other was deprecating Hangouts) was
             | noticing that pihole was showing about a third of the DNS
             | requests were blocked, and those were overwhelmingly from
             | mobile devices.
             | 
             | Moving to iOS dropped that to 3%. This is a few years ago,
             | so I'm sure that the adware companies have got harder-to-
             | block mechanisms for their surveillance capitalism. But
             | certainly at that point, it was a very significant
             | difference.
             | 
             | Apple's requirement to be clear about how customer data is
             | being used by third parties has only reinforced the value
             | of that change for me.
        
           | thastings wrote:
           | This is a very important point. Xiaomi is selling premium
           | phones with unreal amount of ads (like im their Calculator
           | app...), but these phones have amazing support from the
           | communities, both from Lineage and upcoming alternatives like
           | Ubuntu Touch. So for cost-conscious, privacy-oriented people,
           | Xiaomi is a good option. And so are the Pixels, because they
           | also recieve similar community support, and unlocking the
           | bootloader is a single command.
           | 
           | In the end of the day, every company have their own
           | incentives (Google, Xiaomi or Apple), but the users still
           | have power over Android, while that is so not the case for
           | Apple and iOS.
           | 
           | Edit: fixed typo
        
       | ng12 wrote:
       | I recently switched to an iPhone 12 for this reason. It's been
       | almost a year and I still hate iOS. It's significantly dumber
       | than Android and has some truly baffling UX choices. However, the
       | phone is undeniably better than any Android phone I've ever used
       | so I can't convince myself to switch back.
        
         | drewg123 wrote:
         | I'm not sure why you're being downvoted. I used nothing but
         | Nexus and Pixel and finally switched to an iPhone 11 Pro from
         | my Pixel 2 in 2020 and I have the same opinion.
         | 
         | The phone itself is so much better, but the UX is so bizarre
         | and full of what seems like "its this way because its always
         | been this way" stuff. Almost every day I go to change a
         | setting, and have to choose between the "Settings" app, or the
         | app itself. It still irritates me that I can't assign a
         | specific sound to an app. So now when I get a generic
         | notification sound I have to check my phone to see if its
         | urgent (food delivery) or trivial (twitter), because Apple
         | forces both of those apps to sound the same.
        
           | dublinben wrote:
           | Why do you even have "trivial" notifications like Twitter
           | making a sound? You can allow only truly "urgent" apps to
           | make sounds, so there's no confusion.
        
             | drewg123 wrote:
             | I have a friend who sometimes likes to contact me via
             | twitter rather than SMS. Those messages are not urgent, but
             | I do want to know about them.
             | 
             | The other annoying issue is multiple urgent apps, but one
             | is sending spammy notifications regarding promos. So if
             | they all have the same sound, I don't know if that's my
             | instacart melting on my porch, or grubhub annoying me with
             | a promo. (which I just disabled).
        
           | post-it wrote:
           | > So now when I get a generic notification sound I have to
           | check my phone to see if its urgent (food delivery) or
           | trivial (twitter), because Apple forces both of those apps to
           | sound the same.
           | 
           | It's not ideal, but I've disabled sounds + banner and
           | lockscreen notifications for almost all of my apps, allowing
           | them to only display notifications in the notification
           | centre. It lets me check trivial notifications when I want
           | instead of being interrupted by them.
        
       | acd wrote:
       | One could load Cyanogenmod or a Linux based phone. Old
       | electronics is a reason we must by law requiere manufacturers to
       | have open devices. A phone should function like a personal
       | computer. Open boot loader, standard boot process, standard
       | chassi.
        
       | FirstLvR wrote:
       | ahem, this is the main reason i ditch android for iphone a few
       | years ago... Apple devices keep on running years after they
       | supossed to
       | 
       | is design flaw from the industry, top brands should do better
        
       | iqanq wrote:
       | This is what happens when you don't buy an iPhone.
        
       | sgt101 wrote:
       | The really odd thing is that my daughters 3XL just died - it was
       | under guarantee so I returned it and they gave me a new one. It's
       | got a years guarantee to go! Can I return it because there are no
       | updates?
        
       | beebmam wrote:
       | I still use a Pixel 2 as my phone and I had no idea it was EoL.
       | I've been using this thing for more a year after it is apparently
       | not getting security updates. That's extremely fucked up that
       | this isn't communicated to users. Many people I know are using
       | androids that are totally out of date. This is a giant security
       | concern I now have for our society.
        
       | curiousgal wrote:
       | I'm surprised no mentioned what an absolute shitshow Android 12
       | is. Getting "stuck" on Android 11 is a blessing. I regret
       | updgrading from my Pixel 5 to the 6.
        
       | jdlyga wrote:
       | If your device is no longer able to get updates, and there is no
       | viable alternative OS that you can run, it is no longer perfectly
       | good. Perfectly good for electronics recycling perhaps.
        
       | jmnicolas wrote:
       | > "We find that three years of security and OS updates still
       | provides users with a great experience for their device."
       | 
       | What about the 4th year?
       | 
       | It's ludicrous to throw a perfectly functioning thing to buy a
       | new one just because the gazillion dollar company behind it needs
       | to make even more money without regard to the environment (oh but
       | rest assured the next version will be 5% greener ... yeah right).
       | 
       | My Pixel 4 XL will be EOLed at the end of the year (bought it in
       | January 2020) and I'm torn between security and wastefulness.
        
         | all2 wrote:
         | There are several aftermarket OSs that work on the Pixel 4.
         | LineageOS is one of those. You might consider going that route
         | if you want to sustain your hardware.
         | 
         | This makes me wonder if there's a market for "save my phone",
         | where you send your cellphone in and have a new OS installed...
        
           | jmnicolas wrote:
           | But are they secure though? AFAIK Google doesn't support the
           | Pixels longer because Qualcom doesn't offer security updates
           | for its chips.
        
       | rglullis wrote:
       | In the spirit of recycling, let me repeat the remark I made on
       | the thread about the problem of software subscriptions: _this is
       | what you get for not supporting FOSS, especially its R &D_.
        
         | jimmyvalmer wrote:
         | If Android is what I get for $800, I'd hate to see what I get
         | for free.
        
           | rglullis wrote:
           | I am saying exactly that free (as in speech) software is not
           | free (as in beer), and the $800 never went to the support of
           | a FOSS alternative. If your quip was an attempt at humor, it
           | was bad. If it was an attempt at dismissing free/libre
           | software, it was even worse.
        
             | jimmyvalmer wrote:
             | Until something fundamental changes about human nature,
             | people will continue to find me unfunny, and _gratis_ and
             | _libre_ will remain theoretically distinct but practically
             | equivalent.
        
               | [deleted]
        
       | ubermonkey wrote:
       | My god, I'd heard that Android support over time was not great,
       | but 3 years? That's really, really short.
       | 
       | I'm a gadget nut, so for a long time I got a new phone every
       | 18-24 months -- and for most of that time, the year over year
       | gains on phones were sufficient to justify the upgrade, at least
       | for some users.
       | 
       | But we're in a more mature market now. YoY updates on phones are
       | pretty incremental. I kept my iPhone 8 for about 3 years before
       | handing it off to my wife (who, lest you think me a jerk,
       | absolutely DID NOT WANT to spend the money on a new phone for
       | her), who then used it for almost 2 more years.
       | 
       | The phone I replaced it with is an 11Pro. I expect to get AT
       | LEAST 3 years out of it. (What finally tempted me out of the 8
       | was the camera, which I assume is a common story no matter which
       | kind of phone you like -- they got a LOT better between 2016 and
       | 2019.)
       | 
       | Pixels are high-end Android handsets, right? I would have assumed
       | that they'd have similar useful lives; I don't blame Android
       | folks for being up in arms, because sunsetting a 3 year old
       | handset is just BANANAS.
        
       | NoblePublius wrote:
       | A new Moto G Pure is $140. You're gonna be fine.
        
       | brendoelfrendo wrote:
       | Am I taking crazy pills? Everyone here is saying "Yeah, but how
       | long should we ask them to produce updates? Let's not be
       | unreasonable."
       | 
       | People, the mobile hardware ecosystem is fundamentally broken. On
       | my desktop PC, I can keep upgrading Windows versions until the
       | hardware craps out. I can move to Linux if Windows doesn't run
       | well or has some functionality that's not compatible with my
       | machine. There's an already existing model, but we don't apply it
       | to mobile and we suffer through these locked-down ecosystems
       | where Qualcomm and other hardware providers have the final say in
       | when your hardware becomes unsupportable.
       | 
       | The answer to the question of "how long should we expect Google
       | to provide updates for a device?" is to reject the question and
       | say "why can't Google just release the software that I then
       | install on my device?"
       | 
       | If the answer to that question is "well, because the devices are
       | locked down and a software company can't actually make platform-
       | agnostic software in this environment," that's a _problem._
        
       | mindslight wrote:
       | The entire mobile ecosystem is an insecure exploitative dumpster
       | fire. People are way too willing to trust it, because companies
       | spend billions of dollars on advertising to push it. But
       | ultimately you should do the least amount of computing possible
       | with it, and favor traditional user-representing PC operating
       | systems that have been developed over decades.
       | 
       | > _Installing security updates is the one basic thing everyone
       | needs to do for their own digital security_
       | 
       | This is only true to the extent that you trust a device. My phone
       | is _way_ down on my trust DAG. When I setup services for it to
       | access (eg rsync or CalDAV), I basically consider it an attacker.
       | It is a herolte that stopped receiving microG /Lineage updates,
       | but continues working alright for my purposes. Would it bother me
       | if a drive by attacker got ad hoc access to my occasional usage?
       | Of course. But they're nowhere near positioned to exploit my
       | information as much as the Advanced Persistent Threats that the
       | phone shipped with would have!
       | 
       | Furthermore most exploits are going to require interaction, so if
       | you aren't browsing websites on the phone then staying patched
       | matters even less. Of course you have to avoid giving in to the
       | massive temptation of the surveillance industry pushing you to do
       | all these things in your phone. They do this precisely _because_
       | it is one of the least secure environments and thus they can
       | better exploit you - you 're not particularly thinking about
       | opsec when you're relaxing on the couch.
       | 
       | But alas the upgrade treadmill still marches on and it looks like
       | I will have to upgrade that phone if I keep wanting native voice,
       | due to the looming AT&T 4G deprecation. Although I'm tempted to
       | just keep on using it with VOIP-over-data because the less money
       | going to that fetid ecosystem the better.
        
       | lambic wrote:
       | It's not an ideal solution, but when I have to get a new phone
       | the old one becomes my tv remote. I'm not too worried about
       | security updates on a device that just has netflix and kodi on
       | it.
        
       | a-dub wrote:
       | even worse, verizon won't unlock the bootloaders on the now
       | unsupported phones so you can't even install a third party
       | supported rom.
       | 
       | also, i don't care how much fawning comes out of the press... the
       | pixel 6 is an enormous impractical behemoth that barely fits in
       | half my pockets.
        
       | MisterBastahrd wrote:
       | I have had a 2XL, 4XL, and now a 5a... and the 5a looks nice but
       | is actually a piece of crap. I can't recall EVER having a phone
       | with this many network hiccups.
        
       | jlkuester7 wrote:
       | Until last month I was still happily running a Google Nexus 6.
       | For the past 5 years, I have been getting regular updates for it
       | via Lineage OS (running Android 11 now). The only reason I had to
       | stop using it is because the cell networks in the US are dropping
       | support for its radio hardware.
       | 
       | Still using my Nexus 7 tablet from 2013 (running Android 11 via
       | Lineage OS). Huge shout-out to the awesome folks at Lineage who
       | are keeping these devices viable for years!
       | 
       | Honestly, when I went to buy a new phone, one of the biggest
       | factors I considered was if it was popular enough with the
       | custom-ROM crowed to be supported long-term...
        
       | Snuupy wrote:
       | One possible solution is to flash a custom ROM.
        
         | lghh wrote:
         | That's probably a good option for someone who writes for Vice
         | or you and I, but for the average user that's pretty
         | unfeasible. I think even with this knowledge, the point of the
         | article still stands.
        
         | tablespoon wrote:
         | > One possible solution is to flash a custom ROM.
         | 
         | Honestly, that's way too much trouble to actually be a
         | solution. Custom ROMs should be a hobbyist thing for people who
         | want to spend their time tinkering with their phone, not a way
         | to support a not-very-old device.
        
           | MerelyMortal wrote:
           | That sounds like what someone could say about Linux:
           | 
           | ~ Linux should be a hobbyist thing for people who want to
           | spend their time tinkering with their computer, not a way to
           | support a not-very-old device. ~
           | 
           | Whether it comes to phones or computers, I disagree
           | respectively when it comes to custom ROMs or Linux.
        
             | tablespoon wrote:
             | > That sounds like what someone could say about Linux:
             | 
             | So? The problem is both Linux and a Custom ROM take a few
             | orders of magnitude more technical skill and effort to
             | install and maintain, which is completely unreasonable to
             | expect from a typical non-hobbyist retail technology user.
             | Such users should be able to click "update" on their
             | system, get up-to-date with patches, so they can go on to
             | do what really want to do (which probably isn't "maintain
             | their technology"). I'm even someone who's capable of doing
             | that, but I don't want to because I've got much better and
             | more important things do with my time now.
        
               | ecdouvhr wrote:
               | Installing Linux is often far easier than installing
               | Windows nowadays, and multiple distributions offer long-
               | time support. It's an excellent way of getting more life
               | out of semi-old systems.
        
               | tablespoon wrote:
               | > Installing Linux is often far easier than installing
               | Windows nowadays, and multiple distributions offer long-
               | time support.
               | 
               | Even if that's true, most computer users don't install
               | Windows. It comes preinstalled.
               | 
               | > It's an excellent way of getting more life out of semi-
               | old systems.
               | 
               | Maybe so, but it's not nearly as good of an option as
               | getting continued support for your preinstalled OS.
        
         | TwoNineA wrote:
         | > One possible solution is to flash a custom ROM.
         | 
         | Been there, done that, got the tshirt (a nice CyanogenMod one).
         | Then I switched to iPhone years ago, and my regret is that I
         | should have done that WAY earlier.
         | 
         | I had a: Nexus S, Galaxy S3, Sony XPeria Ultra, Nexus 6, Moto
         | S. All those were bought with custom ROM support in mind. My
         | experience was love and hate:
         | 
         | - Clean minimal Android is really NICE.
         | 
         | - Not having (insert Facebook bloatware here) on your phone is
         | NICE!
         | 
         | - Custom ROMs break often, the moment you move away from a big
         | project like CyanogenMOD (later LineageOS), you are pretty much
         | depending on one or two people. If those people change phones,
         | you are sol. Hell, it happens with big projects as well.
         | 
         | - Some apps don't work unless you install Magisk to bypass
         | Google's Safetynet.
         | 
         | - One slight mistake flashing a device and you risk in having a
         | nice paperweight.
         | 
         | - Flashing/modding your phone takes a LOT of time.
         | 
         | - Bootloader unlock might void warranties (might not be legal)
         | but as an individual I can't fathom to sue a megacorp.
         | 
         | I realized that my time was way more precious than fiddling
         | often with a phone, so I just went over to the iOS camp, never
         | looked back. My mom is now using my old iPhone 6S Plus with
         | latest and greatest version of iOS.
        
         | josephcsible wrote:
         | This will get you updates for Android itself, but still not for
         | any of the vendor blobs like drivers.
        
       | MerelyMortal wrote:
       | The author is dumping his Pixel 3 and seems to be very concerned
       | about wasting hardware.
       | 
       | If only he knew about CalyxOS:
       | 
       | > If you have a Pixel 3 or newer, you can install CalyxOS on your
       | own device.
       | 
       | https://calyxos.org
        
         | danuker wrote:
         | Funny how third-parties offer updates for free, where Google
         | will not. I guess it's part of how Google makes money.
        
         | petre wrote:
         | Plus countless other options which all work for Pixel devices.
         | It's why I bought Google hardware, to install a custom ROM.
        
           | [deleted]
        
         | Aissen wrote:
         | CalyxOS won't update the multiple binary blobs (drivers,
         | firmwares) on your phone, so no that wouldn't change much to
         | the article.
        
         | nr2x wrote:
         | Knowing about ROM flashing and being able to do it or wanting
         | to spend the time on it are very different things.
         | 
         | The author specifically says they want their phone to be a
         | reliable appliance. I do not think they have the appetite for
         | reflashing the ROM, nor should a consumer be required to do so.
         | 
         | -----
         | 
         | This is from the website, this is not something an average
         | person should attempt:
         | 
         | Open a terminal on your host computer, change to the directory
         | where you saved device-flasher, and then run:
         | 
         | shasum -a 256 device-flasher.darwin
         | 
         | And ensure the result says 04b4cf9912d853e0f108b42a756fd74db7a1
         | 1cc6c951e05820e96d28ce56e543.
        
           | zucked wrote:
           | Furthermore - should the user succeed in flashing CalyxOS,
           | they will inevitably be faced at one point with something
           | about their device that doesn't work quite right. Maybe it's
           | tied to Google Play Services (and the g-apps shim that Calyx
           | supports) or a banking app that won't pass the security
           | checks and thusly, won't open.
           | 
           | I've not run Calyx myself, but those are issues I've
           | personally experienced with other ROMs. If the author just
           | wants a phone that works, this isn't the best option. I find
           | the "is forcing me to.." a bit hyperbolic, but their point
           | stands.
        
             | nr2x wrote:
             | And you also void the warranty...
        
       | frouge wrote:
       | Guys, we're all frequent readers of HN here and it's pretty clear
       | Google is not a company that we can trust. Data privacy, product
       | stoppage, advertisement collusion, their search engine becoming
       | an ad engine, obsolescence, monopoly, we're talking about a
       | company that collects huge fines every 6 months. There is nothing
       | good in Google World, so please, let's all change the world
       | together and stop using the services of inhuman companies.
        
         | ajkdhcb2 wrote:
         | Viable, better alternatives need to be built before that is
         | possible
        
       | MeinBlutIstBlau wrote:
        
       | tablespoon wrote:
       | Honestly, Google needs really needs to do better. Samsung has
       | raised the bar by supporting its devices with 4 years of patches:
       | https://www.theverge.com/2021/2/22/22295639/samsung-galaxy-d....
       | And frankly, how hard/expensive would it be to support these
       | devices for _far_ longer? Google is a massive company, and I see
       | little reason why that can 't employ a team of devs backporting
       | patches to older phones. Current versions of Windows and Linux
       | run happily on decades-old hardware, so a phone should at least
       | be able to get patches for known security issues for a decade.
       | Dev resources would be far better spent on this than yet another
       | hamfisted attempt to build a messenger app that they'll kill in a
       | couple years anyway.
        
         | Hokusai wrote:
         | The problem is usually complexity and opportunity cost.
         | 
         | Once you have a team that can keep Android patched, someone at
         | Google is going to use them to speed up another product or
         | create a new one.
         | 
         | Why not add another team more? First, the situation will repeat
         | itself, other needs would be prioritized higher. And there is a
         | limit on the number of teams an organization can manage without
         | non-linear manager cost increase.
         | 
         | Linux runs on old hardware because big corporations own old
         | hardware and are willing to pay to not have to replace it.
         | Replacing a phone is a cost for the individual owner. And my
         | experience with company phones is that they are seen as a
         | retention perk. So newer flashier phones are worth the cost, it
         | could be different in other industries, thou.
         | 
         | One common solution to these problems is regulation. The
         | government forces phone makers to patch the software for X
         | years. Now there is a strong incentive to do so if the phone
         | makers want to continue operating in that market.
        
           | nouveaux wrote:
           | > The problem is usually complexity and opportunity cost.
           | 
           | > Once you have a team that can keep Android patched, someone
           | at Google is going to use them to speed up another product or
           | create a new one.
           | 
           | Apple is still supporting phones made in 2016. Given Google
           | size and profit margin, it is a business choice.
        
           | SilasX wrote:
           | A lot of those costs go down with good interface design and
           | interoperability.
        
         | robotnikman wrote:
         | To be fair, part of it is due to supporting the SoC, and that
         | means dealing with Qualcomm. Samsung has the advantage of being
         | able to develop their own SoC's and so can support them for far
         | longer with updates and such
        
           | phh wrote:
           | Samsung definitely makes Qualcomm devices. So that argument
           | is bullshit.
        
           | coder543 wrote:
           | This excuse doesn't hold much water anymore since the Pixel 6
           | is based on Google's own SoC, yet it also only offers 3 years
           | of Android version updates.
           | 
           | Why can't Google do like Apple and offer _many_ years of
           | version updates? The iPhone 6s is still running the latest
           | version of iOS.
        
         | boudin wrote:
         | I really hope there would be some regulations enforcing a
         | decade of software support, not just for the operating system
         | but also to provide drivers for hardware. After that, having to
         | continue providing support or provide the source code with a
         | permissive license and documentation.
        
           | someguydave wrote:
           | I'm pretty free-market oriented but I think this might be the
           | right answer. If you sell a network-connected device you
           | should be on the hook for at least security updates for 10
           | years.
        
         | t-writescode wrote:
         | > Samsung has raised the bar by supporting its devices with 4
         | years of patches
         | 
         | For all its warts, Apple set the bar and Android as a whole has
         | never really reached it. The 6S is still supported right now,
         | right? And we're on the 13?
        
           | wiredfool wrote:
           | Yep. Though, the 6s was sold for quite a long time, and I
           | think it's the guts of the original SE, so we're probably
           | still in the 5 years from last sale time frame.
           | 
           | My 6splus is still in the "not a bad phone" range for what I
           | need it for today, and I haven't managed to destroy it in 4
           | years.
        
         | 2OEH8eoCRo0 wrote:
         | Pixel 6 gets at least 5 years of security updates and 3 years
         | of Android updates.
        
           | Bud wrote:
           | This is not really an improvement. 3 years of OS updates is
           | pathetic and unacceptable.
        
             | trog wrote:
             | Based on Android 12, I'd rather zero years of OS updates
             | and more years of security updates.
             | 
             | Sick of each Android update requiring relearning where all
             | the stuff I've been doing for the last year (or longer) has
             | been moved to.
             | 
             | Android 12 made one of my major workflows start failing -
             | leaving browser tabs open and coming back to them later.
             | Something about how Android 12 works (I'm guess to do with
             | how it swaps out background apps) means now most of the
             | time when I go back to my browser, it forces a page reload,
             | meaning I lose context of whatever I was doing before.
             | 
             | Bunch of other small irritating changes. I guess it doesn't
             | matter now that it's out of support - I'm too scared to
             | keep using it. Just gives me the shits.
        
             | queuebert wrote:
             | Not even one U.S. presidential term.
        
             | 2OEH8eoCRo0 wrote:
             | To me, security updates are imperative. The first security
             | update that I don't receive is when I look for a new phone.
             | OS updates are practically window dressing- I can go
             | without.
        
       | mynameisash wrote:
       | Not that having another big player would _solve_ the problem, but
       | I do wish we at least had Microsoft still in the game as a foil
       | against Google and Apple.
       | 
       | In lieu of that, it's still on my very long to-do list to figure
       | out how to flash my Android phone to finish extricating myself
       | from the Google ecosystem. One of these days...
        
       | postalrat wrote:
       | How about expecting at least 1 year of service for every $150 in
       | the price of the phone.
        
       | [deleted]
        
       | totalZero wrote:
       | Fool me once, shame on you. Fool me twice, shame on me. I had a
       | Nexus 6P and after that experience I promised myself that I will
       | never buy a Google hardware device ever again. The company has
       | the wrong mentality regarding its handsets and how to take care
       | of the customers who buy them.
        
         | micromacrofoot wrote:
         | I jumped off when the third Nexus 5X replacement Google gave me
         | also bootlooped. Total junk and probably the most frustrating
         | product experience I've ever had.
         | 
         | The writing's on the wall when it comes to Android SOCs now
         | anyway, Apple phones from 4 years ago perform better and still
         | get updates. They have their own issues, but they're not
         | existential level problems.
        
           | fluidcruft wrote:
           | This is sort of what I wonder about the Tensor in the new
           | Pixels... but after Pixel 3 I'm not willing to gamble that
           | much money on what looks like yet-another of Google's
           | attempts to shift blame about why they can't support their
           | phones. If Pixel "6a" has Tensor and is priced like a phone
           | that will only be supported for 3 years, I'll consider it.
           | 
           | But frankly it's really hard to justify not getting an iPhone
           | anymore. I have three kids and they all want iPhones and all
           | their social life is on iMessage. Not to mention that all the
           | apps I have to use for work are better supported in iPhone
           | and have issues on Android but IT doesn't really care. It's
           | becoming really difficult to justify not just getting my wife
           | and I iPhones in the next cycle and planning to hand them
           | down.
        
             | RHSeeger wrote:
             | Apple makes some really nice devices, but there's a lot of
             | people (myself included) that have a strong aversion to
             | their "you don't want this, you want this other thing that
             | we decided" mentality. Their software commonly does
             | something totally different than what you tell it to do,
             | because they decided it's better. Because of that, I will
             | never own an iphone.
             | 
             | Its frustrating that all the big companies act like "we're
             | big, so we'll do what we want, no matter how annoying it is
             | to the end user" ... and the small companies really can't
             | compete/disrupt the market because they're not big enough.
        
               | fluidcruft wrote:
               | I guess I'm at the point where I just don't care to futz
               | with the device much anymore and try to limit my use of
               | the phone. In the early days you'd load custom ROMs and
               | tweak things and that was a lot of fun. Nowadays I just
               | want something that is secure and works. Nexus and Pixel
               | devices have always been very good at that for me. But
               | now that I don't care so much about that it means the
               | focus is on device lifetime, security and long-term cost.
               | Apple wins those.
               | 
               | But also so many of the people around me use iOS devices
               | now that I end up having to learn how to use them anyway.
               | Yikes I sound like an Apple shill... but the opposite is
               | true. lol
        
               | RHSeeger wrote:
               | As a more mundane example...
               | 
               | My wife went into iTunes and moved a bunch of songs onto
               | her phone. Then she went out and tried to play those
               | songs... and it tried to download them off the cloud
               | (using data, which is a limited resource). Apparently,
               | copying to the phone didn't _actually_ copy them, just
               | put sort of "shortcut" there pointing at it on the cloud.
               | That was definitely _not_ what she wanted, but the
               | software decided otherwise.
        
               | SilasX wrote:
               | Similar pet peeve: how you can have a tab open on iOS
               | Safari, even for a static page, leave it for 20 seconds,
               | and come back, and then it has to re-download the entire
               | page. It somehow won't even cache what you had to local
               | storage.
        
               | jeromegv wrote:
               | I mean.. that's not a feature. That's a bug (likely due
               | to RAM being full). I rarely if ever have this issue, but
               | I do remember it happening at some point, but that's
               | definitely not a feature that iOS thinks is better.
        
               | SilasX wrote:
               | Really? I mean, I've seen it over ten years of usage, and
               | it's never been any other way, so that sounds like a
               | deliberate decision. At the very least, not using
               | internal storage -- when RAM is needed for something else
               | -- is a decision.
        
               | zozbot234 wrote:
               | Mobile device OS's do not swap to storage because the
               | typical mobile storage is bottom-of-the-barrel eMMC and
               | the wear-and-tear of swapping on the flash would be a
               | killer.
        
               | SilasX wrote:
               | It would only need to do it in the few occasions when the
               | tabs have filled up the available RAM and they're large
               | enough to be worth dumping. iPhones use bottom of the
               | barrel storage?
        
               | acdha wrote:
               | I see that sporadically but it's uncommon enough to be
               | noteworthy on an iPhone 11. Do you have an extension
               | installed or are switching to a very RAM-hungry
               | application? I typically only see that if I switched over
               | to do something like edit a video.
        
               | SilasX wrote:
               | No, nothing RAM hungry. Only extensions are adblockers.
               | And it's an iPhone 8, which, yes, I know, is from the
               | Dark Ages where no one could ever expect any amount of
               | data to be stored ever, but this has happened with every
               | iPhone I've had back to 2012, including ones that were
               | bought close to release.
        
               | acdha wrote:
               | > Apple makes some really nice devices, but there's a lot
               | of people (myself included) that have a strong aversion
               | to their "you don't want this, you want this other thing
               | that we decided" mentality. Their software commonly does
               | something totally different than what you tell it to do,
               | because they decided it's better. Because of that, I will
               | never own an iphone.
               | 
               | I feel like this gets talked about a lot in the abstract
               | but it's rare that I actually run into a limitation in
               | normal usage, and when it is I usually agree with the
               | decision behind it (e.g. limiting cross-application data
               | access for security reasons or moving away from kernel
               | extensions). I think the best example is not supporting
               | different browser engines but I have very mixed emotions
               | there because I'd love to be able to use Firefox but iOS
               | is basically the main thing keeping "the web" from
               | meaning "what the Chrome team chooses to support".
        
               | micromacrofoot wrote:
               | I get this, but honestly it's more important for me to
               | have a phone that works... I can deal with inexplicable
               | software changes, I make some of my own. At one point I
               | had the same iPhone for 4 years.
               | 
               | When I tried Android I couldn't get the same device to
               | stick around for more than a year. After my 5X bootloop
               | fiasco I tried another manufacturer and found out I
               | couldn't even upgrade my software to patch a security
               | issue because I had to wait on the vendor to add their
               | crapware before releasing the update. I waited 6 months
               | after Google released their update and then gave up... I
               | don't know how Android users deal with the update
               | nonsense.
        
               | RHSeeger wrote:
               | Different experiences for different people.
               | 
               | I had my last Android phone for 5 years, and never had a
               | problem until the last month; when it was just too slow
               | and would reboot every now and again. It had security
               | updates for the first 4 years.
               | 
               | My wife just switched off her iphone to an android
               | because there were just too many places where it would
               | ... just do it's own thing instead of what she told it to
               | (like I noted in another response; placing songs on the
               | cloud instead of on her phone like she told it to). It
               | didn't "just work" in a lot of cases, for any sane
               | definition of that phrase.
        
               | thefuzz wrote:
               | > I get this, but honestly it's more important for me to
               | have a phone that works
               | 
               | This right here is what sums this topic up for me.
        
             | tempnow987 wrote:
             | The update period on iphones is mind boggling good if you
             | are coming from Chinese android phones for example. I've
             | seen android phones ship a version behind and never get an
             | update.
             | 
             | Apple were releasing updates to the 6s in 2021 still.
             | That's a 7 year old device. Security updates only pretty
             | much - but still its crazy. My wife will not upgrade her
             | old phone as a result (I get one every year through work
             | and just sell my old one).
        
               | wiredfool wrote:
               | I think I got an update to my 6splus last night, it's
               | still supported on iOS 15. same with the original SEs,
               | the kids have them and still supported.
        
               | GeekyBear wrote:
               | Apple released another security update for the 2013
               | iPhone 5s last September.
        
               | Osiris wrote:
               | I fixed the screen on an old iPhone 7 Plus. After
               | rebooting it, it updated to iOS 15. As an Android user
               | that's always made me jealous.
        
               | tempnow987 wrote:
               | I know - it's just crazy and a totally different world.
               | 
               | It also really helps with resale value. I can't believe
               | what I was getting for my old iphones.
        
           | xyzzyz wrote:
           | From what I remember, the Nexuses 5x had a manufacturing
           | error, which caused them to spontaneously desolder some
           | components from the board, resulting in the bootloop. This
           | was a problem in a lot (maybe even most) phones. Mine was in
           | a bootloop too. There was a class action about it too, see if
           | you may still be able to claim cash: https://www.theverge.com
           | /circuitbreaker/2018/1/31/16957332/l...
        
           | naasking wrote:
           | > I jumped off when the third Nexus 5X replacement Google
           | gave me also bootlooped
           | 
           | Shame, because my Nexus 5 and Nexus 4 still run great. I
           | don't use them as phones, but they're still solid devices I
           | use for other projects.
        
           | johnnyb9 wrote:
           | My 5X died in my pocket before a year of usage. Just died and
           | wouldn't turn on. I called support and they said to ship it
           | out, and I would have a new one in about a week. Never mind
           | 1) phones shouldn't just randomly die, and 2) a week without
           | a phone??? Switched to iPhone and never looked back.
        
             | tzs wrote:
             | I've considered a cheap backup phone just in case I ever
             | have to have a repair on my phone that will either require
             | leaving it at an Apple Store or Best Buy longer than I can
             | wait in store or will require sending it away.
             | 
             | There are unlocked 4G phones such as the Nokia 225 for
             | under $50 and the Nokia 6300 for under $70.
             | 
             | I could then either use the SIM from my iPhone, or if I
             | didn't mind using a temporary number instead of my regular
             | number while the iPhone is being repaired Mint Mobile has a
             | "try before you buy" kit for $2 that includes a SIM and new
             | number that is good for one week of service. It is meant to
             | let people test out Mint Mobile before switching to make
             | sure coverage and service are satisfactory, but seems like
             | it would also work for someone who just wanted temporary
             | service.
        
             | ChuckNorris89 wrote:
             | _> 2) a week without a phone???_
             | 
             | Does Apple give you a replacement before sending in your
             | existing phone?
             | 
             | Maybe in the US, on Apple's homeland, but I doubt they do
             | this in the EU. Would be cool if they did though.
             | 
             | Whenever I upgrade phones, I still keep my previous device
             | around so that when I had to send my last gen to the
             | service, I can always quickly switch to the previous one
             | for a couple of weeks until it's back
        
               | bsagdiyev wrote:
               | I'm pretty sure you can just go to an Apple store and be
               | taken care of. No physical stores, or real people at deal
               | with at Google, is a problem.
        
               | wincy wrote:
               | Normally you'd go to an Apple store and there's a good
               | chance they'll just give you a new phone.
        
               | KennyBlanken wrote:
               | You can walk into an Apple store and walk out with a
               | replacement.
               | 
               | If you had backups running to your Mac or PC (which can
               | happen over WiFi automatically when both the phone and
               | mac are on line power), you've got a whole-device backup
               | that will have you up and running as fast as it takes the
               | backup to restore.
        
               | pjerem wrote:
               | If you backup to iCloud, you can even walk out with the
               | phone showing a progress bar while it is restoring to the
               | exact state you left the older.
        
               | kesslern wrote:
               | In situations like this I've usually had the manufacturer
               | provide an option to immediately ship a replacement and
               | charge the full cost of the replacement if the device
               | isn't received within 30 days.
        
               | disposableuname wrote:
               | I can't speak to the EU, but living in the non-California
               | US, yes. I've gotten next-day replacements accompanied by
               | a box for returning the bricked phone. This is
               | accompanied by the caveat that if they don't receive the
               | bricked phone in something like 30 days, you're on the
               | hook for the full purchase price of the replacement they
               | sent you.
        
               | jdkjs wrote:
               | In the EU too.
        
             | CollinEMac wrote:
             | Hey, my 5X did the exact same thing. I couldn't find
             | anything on the web about it happening to anyone else. I
             | thought it was just me.
             | 
             | The thing died on my desk at work, wouldn't even turn on,
             | just a few days before I was going on a long trip so after
             | a few hours of looking for fixes and talking to support I
             | just went to an Apple store and got an iPhone. Now I at
             | least feel comfortable that if I have an issue I can go to
             | a physical store and get help in a pinch.
        
               | jbluepolarbear wrote:
               | I had the 5 as well that constantly boot loaded. A couple
               | years later I really wanted the photos off it that hadn't
               | been synced and so I took it apart and found the issue to
               | be a design flaw in the power button. I made a custom
               | power button replacement and it booted right up. I have
               | no idea who's idea it was to have the entire phone's
               | functionality dependent on a thin, flimsy piece of
               | plastic, but it made me never buy a google product again.
               | I had a google pixel 2 at the time and it's the last
               | google phone I've had.
        
           | howinteresting wrote:
           | Personally, I support ecosystems where the people in power
           | _don 't_ apply pressure on social media networks to ban any
           | remotely sexually explicit content, or discussion of
           | depression and PTSD.
           | 
           | https://techcrunch.com/2021/12/29/tumblr-ios-tags-ban-apple/
           | 
           | I escaped from such a world as a child. Apple's sanitization
           | of the internet is fundamentally unethical.
        
             | micromacrofoot wrote:
             | Let me know when you find such an ecosystem. Google bans it
             | too, they only get a pass because you can enable
             | sideloading.
        
               | howinteresting wrote:
               | Tumblr didn't have to censor its Android app last month.
        
         | BTCOG wrote:
         | Well, they also have the wrong mentality on virtually
         | everything else that Google does. They've shut down many more
         | half-baked projects, far more than their successes. Google at
         | least to me was/is solely successful at search, and ads. Even
         | those are quickly turning to junk and the bane of the entire
         | internet. Google should be busted up, sooner than later. But
         | that's just me!
        
         | MisterTea wrote:
         | I had one of those defective google Nexus 7 tablets which
         | suffered from bad hardware and software rendering the device
         | unusable. It died after a year. Well not completely dead, it
         | booted but was so slow as to be totally unusable. Google did
         | nothing to compensate save for some bullshit discount on a new
         | nexus device. Like I'm going to give them more money after
         | telling me to go fuck myself.
         | 
         | I also bought a Nexus/Pixel 5 phone or whatever around the same
         | time and that too had issues after 2 years. I forget the issues
         | but it had to be rebooted frequently, at least once a day due
         | to slowdowns. Replaced with an HTC that ran much better for 4
         | years until I accidentally killed it.
         | 
         | After those two turds I will NEVER buy google garbage ever
         | again.
        
         | fossuser wrote:
         | Yeah, I jumped ship earlier. I had the Nexus One, Nexus S, and
         | Galaxy Nexus (which was a horrible phone) and then jumped to an
         | iPhone 5. It's hard to find hardware as consistently good as
         | the iPhone and after the redesign from 12 onward it's been
         | really great (I wish they'd keep the mini around).
         | 
         | I would have thought Google finally bringing the hardware
         | design in house with the pixel phones would let them create a
         | real competitor, but they seem to be just okay?
         | 
         | Lack of focus maybe? Might just be a case of commoditize your
         | complement, in this case the complement for Google is the
         | hardware.
        
           | jbluepolarbear wrote:
           | Galaxy Nexus was a great phone at the time for the price. I
           | had just gotten the galaxy 2 then realized that sprint had no
           | coverage in Portland so I cancelled my contract (didn't have
           | to pay because I proved they mislead there coverage area).
           | Moved to a GN on T-Mobile and loved it until I replaced it
           | with a nexus 5x. GN was a good little phone to learn android
           | dev on as well.
        
           | Osiris wrote:
           | I've had an Android phone since the TMobile 3G (second ever
           | Android phone) and I'm starting to seriously consider an
           | iPhone.
           | 
           | I'm not an Apple fan. I don't use any Apple products right
           | now. However, it's impossible to deny that Android phones are
           | always 2-3 years behind Apple in terms of hardware and
           | software.
           | 
           | I also never spend more than $500 on a phone, which has
           | iPhones out of reach.
        
             | pjerem wrote:
             | You can get a lot of used iPhone for $500. I bought my XS
             | maybe 3 years ago for a little less than 500EUR. I'm still
             | using it. The battery starts to age but not enough for a
             | replacement (it generally finishes the day but I have no
             | more extra buffer). Other than that, I can't imagine what
             | could make me buy anything else.
             | 
             | I would totally love an iPhone mini because i find the Xs
             | too big but i don't feel like it's worth spending money. I
             | would also totally buy a non-googled Android (because I
             | don't like nowadays Apple mentality) that I could keep
             | updated for years but it just doesn't exists.
             | 
             | So here I am, with my Xs, which honestly, feels like, to
             | me, an exceptional phone for 2022: beautiful, fast,
             | updated, nice picture quality, reliable, and totally cheap.
             | It would be a total dream if the App Store wasn't a
             | dictature or if side loading was possible.
        
             | kingaillas wrote:
             | >I also never spend more than $500 on a phone, which has
             | iPhones out of reach.
             | 
             | I migrated to Android back in the IPhone 8 and IPhone 10
             | Max Plus++ whatever era. I just couldn't deal with a $1000
             | phone.
             | 
             | But now Apple has the IPhone SE which goes for as low as
             | $399.
        
             | wand3r wrote:
             | I think the iphone SE is under $500. I used an apple iphone
             | 8 up until this Christmas. The iphone SE is basically a
             | slightly upgraded iphone 8 which i think has 1 more gb of
             | ram or something.
             | 
             | I will sometimes just buy a model or 2 back used or
             | refurbished since they last for quite a while. You could
             | probably get the 11 for under $500 as well.
        
               | lotsofpulp wrote:
               | iPhone SE is $400 (64GB) and $450 (128GB):
               | 
               | https://www.apple.com/shop/buy-iphone/iphone-se
        
             | schmorptron wrote:
             | Ah, same here. I really like the positives the iphone seems
             | to have, but can't justify buying a phone that's as
             | expensive as they are to myself, and then still be bogged
             | down with consciously user-hostile design choices like no
             | headphone jacks, sd card slots or app-sideloading. Sucks,
             | because everything else about iOS is super cool and well
             | thought-out IMO.
        
         | fluidcruft wrote:
         | Have things changed in the Android space, though?
         | 
         | My impression is Google's are still the most updated. I've had
         | a Nexus S, 4, 5 and currently have Pixel 3. I've never really
         | had any problems with the Google-managed devices. Motorola and
         | Samsung... let's just say I will never, ever buy a phone from
         | them ever again. The choice is between Pixel and iPhone. But
         | after the Pixel 3 I will not pay for the "premium" class
         | Pixels.
        
           | zrm wrote:
           | When is a hardware maker going to figure out that selling
           | something that works like a PC in terms of third party system
           | updates will immediately become the thing that techs buy and
           | recommend?
           | 
           | People are willingly paying iPhone prices for Purism and
           | Pinephone hardware with low specs and old chips. Does Samsung
           | not want this money?
        
             | throw10920 wrote:
             | > People are willingly paying iPhone prices for Purism and
             | Pinephone hardware with low specs and old chips.
             | 
             | ...for almost certainly tiny numbers of sales in both
             | cases, and nowhere near "iPhone prices" for Pinephones.
             | Samsung cares about _money_ , and their current strategy is
             | far more lucrative than selling very small amounts of
             | Librem devices at modest profit margins.
        
               | zrm wrote:
               | > nowhere near "iPhone prices" for Pinephones
               | 
               | iPhone SE is $399. PinePhone Pro is $399. Samsung is
               | averaging ~$250.
               | 
               | > ...for almost certainly tiny numbers of sales in both
               | cases
               | 
               | They're doing preorders and are regularly sold out and
               | backordered, despite having high prices and old hardware
               | and weird bugs. That is what high demand looks like.
               | 
               | Meanwhile no change to the hardware is required and
               | Samsung could carry on selling to everyone they currently
               | do, _plus_ all of those people.
               | 
               | This whole comments section is full of people complaining
               | about this. If you give them a choice between two
               | otherwise fungible phones, one that has open source
               | drivers etc. and can therefore run an up to date vanilla
               | kernel indefinitely, why wouldn't they all choose that
               | one?
        
               | post-it wrote:
               | > They're doing preorders and are regularly sold out and
               | backordered, despite having high prices and old hardware
               | and weird bugs. That is what high demand looks like.
               | 
               | The custom Linux phone I make is _also_ sold out! I 've
               | made zero units and there are zero available. That is
               | what high demand looks like.
        
               | zrm wrote:
               | Is it sarcasm because you can't point to anyone who _isn
               | 't_ selling out?
               | 
               | There is clearly more demand than there is supply.
               | 
               | This is the weirdest position to stake out. That nobody
               | wants this because everybody who makes one has a line of
               | customers around the block and mainstream media outlets
               | are writing stories about how much people want this,
               | which go to the front page of tech news aggregators
               | because of all the people who feel the same way.
               | 
               | What evidence of demand are you looking for? A larger
               | production run which is also commercially successful? You
               | can't expect that as a precondition for doing one.
        
             | mattl wrote:
             | It's probably such a small amount of money that it's just
             | not worth bothering with.
        
             | dsr_ wrote:
             | It used to be that people talked to their local techies
             | before making technology purchases.
             | 
             | Now people look at the ads and the product placement. If
             | you want to sell millions of a device, that's how you do
             | it.
        
               | zrm wrote:
               | People still regularly ask me what kind of phone to get.
               | 
               | I start by excluding the ones with literal malware and
               | after that the primary determinant is price, because if
               | it's going to be rapidly disposable anyway then there's
               | no point in making a large investment.
               | 
               | "Let's force them to buy a new phone more often" is the
               | kind of first year on the job MBA move that sounds
               | profitable on paper as long as you fail to notice that
               | the average Android phone now sells for less than a third
               | of the price of the average iPhone. And that's revenue;
               | the difference in margins is even bigger.
        
               | throw10920 wrote:
               | Not a single one of my friends or family (n=50) has asked
               | me for phone recommendations in the past 4 years (and I
               | can only recall two recommendation requests _ever_ ).
               | 
               | It's certainly not common enough that you see mentions
               | about it on HN or Reddit - and yet, you see mentions of
               | adjacent things like requests for tech support. So, it's
               | clearly not very common.
        
               | Bud wrote:
               | I'd say it's very common. I get requests on a nearly
               | weekly basis. From both friends and family. Some have
               | asked me several times.
        
               | zrm wrote:
               | People vent about getting asked to do free tech support
               | because it's time consuming unpaid labor.
               | 
               | The premise of asking for a recommendation is that the
               | tech has already done the research (e.g. for themselves)
               | and can provide a two word answer off the top of their
               | head. There is little reason to complain about this on a
               | message board or even bother to remember when it happens.
               | But it does.
               | 
               | You even admit to doing it yourself. How many swings of a
               | $400 purchase from one vendor to another does it take per
               | capita to be enough to care about?
        
           | blihp wrote:
           | The thing that changed is that Google started pitching, and
           | pricing, the Pixel phones as premium phones. At least with
           | the Nexus line they were more modestly priced. So the lack of
           | long term updates was still an issue, but more people were
           | willing to swallow it given the price differential vs. the
           | iPhone.
        
             | fluidcruft wrote:
             | Exactly. Google played the "pay Apple prices for an Apple
             | experience" tactic and already reneged. They're in a tough
             | spot because I won't trust them again with anything not
             | priced to be replaced in three years. So when you get to
             | the question of wanting a device that lasts longer, the
             | answer seems to be Apple.
        
               | JacobThreeThree wrote:
               | >the answer seems to be Apple
               | 
               | Until Apple bricks your phone with a stealth update
               | because you haven't upgraded quickly enough.
               | 
               | https://www.reuters.com/article/apple-iphones-settlement-
               | idU...
        
               | wlesieutre wrote:
               | I had one of the affected phones and concur that it was
               | shitty of them to try and sneak that by people, but
               | "throttled the peak CPU boost" is a long way from
               | "bricked"
               | 
               | Upside of the settlement was I got a battery replacement
               | for $30 (performed same day in store) and coming up on 6
               | years since release the original iPhone SE is still
               | running the latest version of iOS.
        
               | fluidcruft wrote:
               | Honestly I think this is the real issue: batteries barely
               | last three years and when they start to go things go
               | strange and people blame the phone rather than replace
               | the battery. I expect somewhere inside Google they grok
               | that supporting a phone beyond three years becomes the
               | root cause problem being dying batteries.
        
               | MiddleEndian wrote:
               | >people blame the phone rather than replace the battery.
               | 
               | If their phone doesn't have a replaceable battery then
               | blaming the phone is correct.
        
               | Bud wrote:
               | No, it's simply not. Not when the battery can actually be
               | replaced for $49. The battery _is replaceable_.
        
               | post-it wrote:
               | The opportunity cost of having to look up a vendor store,
               | go there, and wait an hour+ for them to replace my
               | battery may as well be infinite.
        
               | google234123 wrote:
               | That's bullshit. I guess overturning cost for repairing a
               | car is also infinite by that logic.
        
               | throwaway946513 wrote:
               | Which is about the same thing for an iPhone? Apple stores
               | don't magically replace batteries in seconds. On my
               | iPhone 6s, I had both a bad battery, and a defective
               | display - took 7 hours to get my phone back after
               | scheduling an appointment at the Apple Store.
        
               | schmorptron wrote:
               | I wonder how much of this could be extended by phones
               | just auto-limiting charging to 90% (current phones
               | already time charging so when left on overnight it only
               | reaches 100% when you wake up) most of the time, since
               | that seems to increase battery longevity by a lot.
        
         | dont__panic wrote:
         | If you pick and choose your hardware correctly (waiting for
         | reviews and news of major defects to come out), you can do
         | fairly well -- my SO has the 4a, and it works admirably for
         | her. Had a 3a before that and she only upgraded because the
         | screen broke and it would cost more than the phone to replace
         | it.
         | 
         | But I'm inclined to agree. Just look at the 6 and 6 Pro. They
         | rolled out an upgrade, ruined cellular connectivity for a good
         | chunk of users, and then all of the engineers peaced out for
         | the holidays, with no way to downgrade to a usable release for
         | effected users other than wiping their entire phone and
         | starting from scratch. For their flagship phones.
         | 
         | With word that the 6a is ditching the headphone jack and rear
         | fingerprint sensor, and also inching up in size to gargantuan
         | phablet dimensions, it'll be easy to switch away in the future.
        
           | thefuzz wrote:
           | I respectfully disagree. I had a 3a until very recently and
           | was happy with it.
           | 
           | Then it downloaded the update for Android 12 (I think), and
           | got corrupted, and essentially became unstable and unusable -
           | things like bluetooth headsets would crash the device.
           | 
           | This was a phone that was working great, until it wasn't. I
           | wasn't able to find others with the same issue. Their
           | customer service is non-existent. End of the line.
           | 
           | This is what pushed me to get an iPhone recently - at least I
           | can walk into an apple store if the thing crashes completely.
           | I've bought multiple android devices over the years, and its
           | always been underwhelming and disappointing. The only upside
           | has been that its been cheap. Now that I can afford one, I
           | think an iPhone is the only viable choice (for me).
           | 
           | I know there are people who own Google devices and this has
           | never happened with them, but this has been my experience of
           | being a life-long android user.
        
             | matwood wrote:
             | If there is an Apple store nearby, being able to walk in
             | with a broken phone and walk out a half hour later with a
             | new/replacement phone is more valuable than people realize.
             | 
             | I was an Android user back in the Nexus days, and had
             | something similar happen to my Nexus 7 tablet. It worked
             | fine, updated Android, became unusable. I read they finally
             | addressed it later, but I had already moved on.
        
             | newprint wrote:
             | I'm having exactly the same issues with bluetooth on my
             | Pixel. You are not alone. I can't connect to my car or any
             | wireless device, it just crashes the phone.
        
             | dont__panic wrote:
             | This is a fantastic point, thanks for bringing it up. I
             | mentioned in my original post that my S.O. uses a 4a these
             | days -- I'm still using an iPhone from 2016, the SE. Which
             | is still receiving current iOS updates. Things aren't all
             | rosy on the iPhone side of things (some iOS updates,
             | particularly iOS 12, iirc, were full of bugs, and battery
             | estimation has occasionally fallen apart after system
             | updates)... but overall it's nice that I've been able to
             | use the same phone for 6 years now. And it only cost me
             | $400, so... the same as the 3a.
             | 
             | It's very, very nice that you can go into an Apple store
             | for iPhone support. Mailing in your phone to another
             | manufacturer to deal with an issue is a miserable
             | experience, and Google's uBreakifix relationship is not
             | perfect for regular customer service and manufacturer
             | defects.
        
           | polishdude20 wrote:
           | I've still got a pixel 2 and it works swimmingly. Sometimes
           | the 4k video stops recording and sometimes there's a bit of
           | slow down but it hasn't convince me to change devices just
           | yet.
        
             | bartvk wrote:
             | Does it still get security updates, or don't you do
             | anything sensitive on the phone?
        
               | matt_heimer wrote:
               | Also rocking a Pixel 2 (XL) 128GB here, even recently
               | swapped the battery and its like new again. Replacing it
               | with an equivalent or better phone would cost a good bit
               | of money.
               | 
               | What security issues should I be concerned about? It's
               | difficult to spend the time going through the CVE
               | database to figure this out, I see a lot of privilege
               | escalation issues but I don't install apps that I don't
               | trust anyway. I still get browser updates. I care less
               | about the bugs and more about the attack vectors.
        
         | notyourday wrote:
         | > Fool me once, shame on you. Fool me twice, shame on me. I had
         | a Nexus 6P and after that experience I promised myself that I
         | will never buy a Google hardware device ever again. The company
         | has the wrong mentality regarding its handsets and how to take
         | care of the customers who buy them.
         | 
         | Regardless, as of 2020 the only non absolute shit Android
         | phones are Pixels. Essential, which was another non-shit
         | Android, is dead because rather than re-iterating its
         | boneheaded founder decided the market was in the TV remote
         | control like device.
         | 
         | Samsung's flagship phones _push ads as a part of the operating
         | system_. Let that sink in. On a $1,200 phone!
         | 
         | OnePlus can't make its interface not crash. Neither can it
         | convince the carriers to whitelist its profiles in the United
         | States for 5G and Wifi calling.
        
           | mr_aks wrote:
           | I believe Samsung cancelled ads last year. Source:
           | https://www.engadget.com/samsung-removes-ads-pay-health-
           | weat...
        
         | jjkmk wrote:
         | It's hit or miss, I have had a number of Nexus and Pixel
         | devices and haven't had any issues.
        
           | [deleted]
        
         | joelthelion wrote:
         | Other hardware companies tend to have even worse update
         | policies...
        
         | akamaka wrote:
         | The last time I bought a Google-branded phone, they cut support
         | after only 18 months. I'll never buy a Google hardware product
         | ever again.
        
           | duffyjp wrote:
           | I bought an LG G7 from Google Fi, and it was exactly 18
           | months from the phone's release to when they stopped updating
           | it. I didn't buy it on day one either, so I got even less. I
           | vowed that was the last e-waste phone I'm buying and moved to
           | an iPhone last year.
           | 
           | There are still a lot of things I like better on Android, but
           | it's not worth it.
        
         | Accujack wrote:
         | My Pixel XL bricked itself one morning due to a software update
         | that triggered some kind of hardware bug. Great phone until
         | that point, then poof, and it wouldn't even connect with a
         | debug connection to my PC to replace the firmware or recover
         | itself.
         | 
         | I've put it on a shelf until I can get time/money to recover
         | the data from the flash, but lesson learned.
         | 
         | I bought a Samsung.
        
           | jonty wrote:
           | Regret to inform you that it almost certainly isn't a bug -
           | the flash died. It's unrecoverable.
           | 
           | Large numbers of pixel 3/3xl's have started dying in the last
           | year and it looks like it's the flash wearing out on all the
           | early adopter/heavy user devices. This happened to me too.
        
         | Bluecobra wrote:
         | Same here, except it was the Galaxy Nexus that pissed me off so
         | much to switch to Apple.
        
       | SakiToki wrote:
       | I would agree also as 3a user. The phone has been my favorite for
       | a long time and its usage is pretty sweet for the price point.
       | But the overall lack of support that google is showing for its
       | old devices is saddening and has kinda put the nail in the coffin
       | for getting a iphone and rolling with it at such a high price
       | point.
        
       | robocat wrote:
       | > then you're vulnerable to every security flaw discovered since
       | your last patch.
       | 
       | You do continue to get security updates to Chrome and Google Play
       | Services for many years. The App Store and other external systems
       | may protect you from some other vulnerabilities.
       | 
       | An iPhone gets updates for longer, but the cheapest iPhone costs
       | 3x the price of the Nokia phone I have, so only comparing support
       | period is nonsense. I buy a cheap phone so they are cheap to
       | replace (broken/stolen/lost, often when travelling).
       | 
       | > For millions of years, these metals formed underground
       | 
       | Also geological and biological processes on the surface: some
       | ores are formed underground but some are not.
       | https://en.wikipedia.org/wiki/Ore_genesis
        
       | secondcoming wrote:
       | I was eventually forced to upgrade my iPad because the YouTube
       | app stopped working due to a required update that was unavailable
       | for my device. Several others such as banking apps stopped
       | working before that.
       | 
       | Before that I had to ditch my otherwise perfectly fine OnePlus
       | phone for similar reasons. I went with a Nokia because they
       | promised several years of Android updates, so we'll see how that
       | pans out.
       | 
       | Quite annoying.
        
         | zibzab wrote:
         | At this point the only safe bet is S-series Samsung which are
         | part of their enterprise program.
         | 
         | Nokia wad okay-ish for a while but I don't think I would buy
         | one today.
        
         | null_object wrote:
         | > I was eventually forced to upgrade my iPad because the
         | YouTube app stopped working due to a required update that was
         | unavailable for my device
         | 
         | Which iPad is this? I'm running YouTube Premium on an iPad Air
         | from 2013 - soon 9 years old.
        
           | secondcoming wrote:
           | iPad 4 I think (model MD514LL/A)
        
         | foobarian wrote:
         | You know, I am so bummed Microsoft gave up on a mobile OS. I
         | feel by this time they would've been be a real refreshing
         | alternative to the <expletive>show we have right now.
        
       | froggertoaster wrote:
       | Perhaps one of the strongest arguments for owning Apple tech is
       | that _they support their devices for long after everyone else
       | would stop doing so_.
       | 
       | Android has classically been a dumpster fire compared to Apple on
       | this front.
        
       | c7DJTLrn wrote:
       | Where is the f'ing legislation forcing these companies to provide
       | software updates for a number of years? The e-waste this kind of
       | abandonment creates is unimaginable. I'm so frustrated that my
       | government continues to do jack shit about issues like this that
       | really matter and instead tries to ban encryption every six
       | months.
        
         | j0ba wrote:
         | Honestly I doubt congresspeople worry too much about the price
         | of buying a new phone.
        
         | oezi wrote:
         | European union is working on legislation that manufacturers
         | must declare lifespan of product for consumer to make a
         | informed choice. Plus there is talk about 5 to 7 years of
         | security updates being required to sell in Europe.
         | 
         | https://www.macrumors.com/2021/09/06/germany-eu-require-7-ye...
        
         | fundad wrote:
         | filibustered
        
       | mips_avatar wrote:
       | Say what you will about Microsoft, but Windows support is
       | designed to last a long time.
        
         | boznz wrote:
         | windows phone?
        
       | yob22 wrote:
        
       | unknown2374 wrote:
       | surprised to see no mention of CalyxOS [0], which is still
       | pushing security updates to their oldest supported phone, the
       | Pixel 2.
       | 
       | [0] https://calyxos.org/
        
       | spoonjim wrote:
       | There should be a federal law of a tax for non-user-serviceable
       | batteries and a requirement to support devices with security
       | updates for 20 years.
        
         | ejj28 wrote:
         | 20 years is very extreme. It's not realistic for anyone to
         | support 20 year old hardware.
        
           | gkbrk wrote:
           | For most devices, supporting a device indefinitely is just a
           | matter of letting the user flash their own firmware or
           | replace the existing one using an SD card.
           | 
           | Using your devices for a long time is not possible not due to
           | the difficulty of the community maintaining the software, but
           | because the original company put user-hostile signature
           | checks on the firmware.
        
           | spoonjim wrote:
           | It's not realistic because tech companies have conditioned us
           | into that expectation. My dad has a 40 year old high end
           | sound system which works flawlessly. Why can't Google
           | maintain some servers and push some fixes for 20 years?
        
       | elif wrote:
       | I'm really surprised at the lack of support for recent pixel
       | models... especially considering how terrible the pixel 6 release
       | has been.
       | 
       | For the first week I couldn't get it to charge because they
       | didn't include a power brick and my existing power bricks, my
       | PC's USB ports, etc. would charge slower than the battery
       | discharged by sitting idle talking to 5G towers. Like literally
       | plugged in with screen off it would drain the battery.
       | 
       | Then the second week there were 2 days where my phone calls would
       | fail to complete on my end but continue to ring on the other end.
       | Really annoyingly frustrating failure mode.
       | 
       | To top it all off, they removed the toggle for turning off the
       | cell modem.. You have to open up a menu every time you want to
       | change internet types.
       | 
       | I've loved the pixel 2 so much it lasted until now... but google
       | seems to be turning into the bloated carrier they tried to
       | displace by launching fi.
        
       | sylware wrote:
        
       | webmaven wrote:
       | I currently have a Pixel 5a. I got it via the Google Fi
       | "Subscribe and Save" option, which works out to a pretty decent
       | discount from the retail price on top of paying it in
       | installments over 2 years.
       | 
       | I don't know how many of these subscriptions Google is selling,
       | but it will be interesting to see what happens in when a bunch of
       | Google Fi customers start becoming eligible for their upgrade to
       | a new phone subscription around November 2023.
       | 
       | Will customers upgrade immediately to the then presumably extant
       | 'Pixel 7a', or wait?
       | 
       | If customers wait for the next (hypothetically, a 'Pixel 8a')
       | model to come out, will that actually be offered as an upgrade,
       | or will the upgrade offer stick to the older model for a while?
       | 
       | Because of these unknowns, the calculation the customers have to
       | make is interesting: On the one hand, the 5a should still have
       | almost another year of updates, so _not_ upgrading immediately is
       | viable and saves money, and if you wait your upgrade may be to a
       | newer phone.
       | 
       | But, if the '7a' remains the upgrade offer for a while even after
       | the '8a' comes out, what is gained from maxing out the life of
       | the 5a phone at the tail end is lost from shortening the life of
       | the '8a' upgrade from the head end.
        
       | rhengles wrote:
       | Reading only the title, I thought "I am having this problem
       | exactly now!". However, it is not about lack of security updates
       | (it's an old Motorola phone). It is a smartphone that belonged to
       | my late father who passed away in 2020. He had a google account
       | with password and the phone has a pattern to draw in the lock
       | screen.
       | 
       | I know Google and the phone manufacturers are concerned with the
       | stealing of phones, so they make it as hard as they can to use a
       | phone without authorization, even if you try to reset the phone
       | and erase all user data. Does anyone know if there is a process
       | to remove a google account from a phone even if I have to prove
       | to Google that he died of natural causes?
        
       | julienfr112 wrote:
       | On thing where google / android / pixel really shine is for
       | google workspace integration and work profile. I do BYOD, and I
       | ve got a work profile, with segregated apps and content. You have
       | no equivalent with iphone.
        
       | billpg wrote:
       | My Windows machine is something like 5 years old. Microsoft will
       | keep supporting it until 2025 and even by then I will probably
       | have switched it to Windows 11.
       | 
       | Smartphones go unsupported after a few years? Why do we put up
       | with this?
        
       | nix23 wrote:
       | Here you vice crybabys:
       | 
       | https://download.lineageos.org/blueline
        
       | freebreakfast wrote:
       | > The planned obsolescence is frustrating enough, and I'm
       | certainly annoyed that I have to spend hundreds of dollars on a
       | new phone when I really shouldn't have to.
       | 
       | You don't have to spend hundreds of dollars on a new phone.
       | That's the problem. We don't need these things. We want these
       | things.
        
         | belval wrote:
         | That might have been true in 2010, but it certainly isn't
         | anymore. I need a QR code on my phone to prove that I am
         | vaccinated. My banking, insurance and bills all are on my phone
         | because no company will send paper anymore. It's also the
         | device I use to take pictures, although I suppose you could
         | classify that as a "want" more than a "need".
         | 
         | Bottom line is: I have a Pixel 3 and it works flawlessly. It
         | takes better pictures than my friends newer phones and just
         | plain does everything I need it to. I bought it in 2019 so
         | that's more like 2 years of update as the end consumer. I don't
         | care about Android 13, but I want security updates and honestly
         | feels like I gave them enough money to pay for it.
        
           | freebreakfast wrote:
           | What's wrong with a $50 smartphone?
        
         | yc-kraln wrote:
         | Did you miss the part where using an unpatched, always internet
         | connected device is a huge liability? That's the point, he
         | can't not get a new phone because they're cutting off security
         | patches for the one he is using.
        
           | freebreakfast wrote:
           | You can purchase <$100 smartphones at any Walmart, Target,
           | Kroger, Dollar General, cell phone shop, online, and so on.
           | +$100 smartphones are rarely a need. They are mostly a want.
           | 
           | Edit: And least we forget...
           | 
           | https://www.softstech.net/list-of-best-custom-roms-for-
           | googl...
        
             | robocat wrote:
             | Your $100 smartphone is often insecure when you purchase
             | it, and often gets no security updates.
             | 
             | I have bought Nokia for the last few years because they
             | were cheap, reliable, had zero crapware, and got updates
             | quickly. The Android One program (no vendor crapware) seems
             | to be winding down, and I value security more highly now,
             | so next phone will be an iPhone. Currently I use an iPad
             | for anything where security matters to me (I haven't
             | trusted Windows for a decade, and Linux relies on too few
             | eyeballs).
        
       | throwawayboise wrote:
       | I buy cheap (but not bottom-tier) Android phones. I've been happy
       | with Motorola phones. If they stop getting updates after a few
       | years, I can replace them without feeling like I'm scrapping a
       | phone that I paid a lot of money for.
       | 
       | Pixel phones are way out of my price range.
        
       | newfonewhodis wrote:
       | I kept my OG Pixel for 5 years and had the battery replaced twice
       | (2.5 years and ~4 years in). It worked fine until the last moment
       | when it just died on me (like, absolutely bricked).
       | 
       | I stopped getting software updates after 3 years but the hardware
       | continued to be very capable until the very end. The battery was
       | expected to degrade after some time, and the phone didn't feel as
       | snappy with modern apps, but it was perfectly fine as a phone.
       | 
       | I'm now on a Pixel 5 and expect to go through something similar.
       | It is absurd to me that people switch phones every 2-3 years (or
       | even annually).
        
       | hughrr wrote:
       | This is why I buy iPhones.
       | 
       | My mother has my old 2015 iPhone 6s. It runs latest iOS 15. Got a
       | new battery at an apple store in under an hour mid last year.
       | Looks like it just came out of the box.
       | 
       | It's over 6 years old now.
        
       | rock_artist wrote:
       | The main problem is SoC lock-ins. You can find aftermarket AOSP
       | for Android devices.
       | 
       | Sadly it's inferior of the days where you can run a mainline OS
       | on 20 year old device (eg. it is possible to run 32bit Windows 10
       | on first Intel MacBook from 2006).
       | 
       | Another thing is apps, usually us developers drop "legacy" OSes
       | as it's hard to support them (or worse a mobile store enforces
       | dropping such support). So someone with old phone can't even use
       | it anymore.
       | 
       | There are some "open-source" SoC or more environmental/reusable
       | approaches but it's just a drop in the ocean.
        
       | detcader wrote:
       | Nothing will change until a large scale/large target hack or
       | until ecology activists can successfully get photos of huge piles
       | of e-waste in front of people.
       | 
       | Needing to trash your phone every 5 years is still ridiculously
       | wasteful. Just stop making so many new phones. Regulate it so
       | it's so illegal/expensive that they can't keep doing this. I
       | can't even stop using smartphones if I wanted to, because the
       | people who came up with 2FA decided to make the Authenticator App
       | a mandatory part of modern life, instead of physical security
       | keys like they should have.
        
         | prosody wrote:
         | If you didn't already know, the standard OTP schemes used in
         | many systems have desktop and hardware security token
         | implementations. Doesn't help with systems that use non-
         | standard schemes unfortunately.
        
       | sdoering wrote:
       | Call me an idiot, but for corporate work stuff I am still using
       | my 2XL that hasn't received updates in a long time.
       | 
       | As this is company provided hardware I actually just don't care
       | to switch to a Samsung (as the company only offers these if I do
       | not want to pay additional money - and why would I for a company
       | provided phone)
       | 
       | The phone still lasts longer than a day, I can use it to read my
       | mails, see appointments, use slack, ms teams and use it as a 2nd
       | factor to access corporate stuff.
       | 
       | It just works.
       | 
       | I don't see me throwing it out if I am not forced by It because
       | of security reasons (but I actually doubt they care as long as
       | they can install corporate spyware on these devices).
       | 
       | Why would I trash the ressources that went into making of this
       | thing, as long as it does what it should?
        
       | pavelevst wrote:
       | iPhone 6 still get security updates sometimes, just can't be used
       | with latest iOS
        
       | johnmarcus wrote:
       | I keep my old phones as backup for either myself, or that poor
       | soul you come across whom just smashed their screen and do not
       | have money for a new one.
       | 
       | Or sometimes I just keep it in my car as a an emergency phone /
       | for pandora / for maps. It almost never goes to waste that way.
        
       | rPlayer6554 wrote:
       | I own a pixel 3 in good working condition.....do I really need to
       | get a new one?
        
       | kazinator wrote:
       | > _I think of phones in much the same way I think of
       | refrigerators or stoves._
       | 
       | Is that so?
       | 
       | I've never heard anyone complain about their fridge not receiving
       | security updates any more, making it dangerous to use.
       | 
       | (Though the Internet of Idiotic Things wants to change that, of
       | course.)
        
       | toss1 wrote:
       | Same for Google/Android and Samsung. My perfectly fine working
       | and unblemished like-new Galaxy S8 is now off of regular updates,
       | and behind a couple versions of the OS.
       | 
       | So, it and I are basically running on borrowed time until a
       | vulnerability strikes.
       | 
       | It should definitely be mandatory to provide support any device
       | over a certain level of cost and total sales for at least 7
       | years. Sure, people hate regulations and mandates, but otherwise
       | we're stuck because a herd of sociopathic managers would rather
       | pad their bonus pool then do the right thing, which is entirely
       | within every company's budget, from Qualcom right through Smasung
       | and Google.
        
       | M2Ys4U wrote:
       | I just bought a new phone because OnePlus just stopped supporting
       | my 6T which was released in November 2018, so for all intents and
       | purposes 3 years ago as well.
       | 
       | It was (well, is, I'm still using it while I await its
       | replacement) a perfectly good phone aside from some wear on the
       | USB-C port which I would have had serviced had this not happened.
       | 
       | Frankly, if manufacturers aren't willing to continue to offer
       | support for these devices they should just stop making phones.
        
       | g051051 wrote:
       | All too common. I've had several devices (iPad, iPhone, iPod
       | Touch) killed because Apple stopped providing any sort of
       | software support until practically everything I used them for
       | bitrotted away. The only old Apple device I have that still works
       | fine is my iPod Nano, since it's too dumb to have this problem.
       | 
       | I also have had to replace two otherwise pristine phones as 2G
       | (Motorola Razr) and 3G (iPhone 5) services were discontinued, so
       | there's that too.
        
       | oxymoran wrote:
       | It was always a security risk because google has always been
       | spying on you...nobody is forcing you to buy android phones.
        
         | pdpi wrote:
         | This is not a helpful attitude.
         | 
         | I have plenty of issues with Google's posture on privacy, but I
         | don't expect them to steal credentials for other services,
         | drain my bank account, blackmail me based on personal
         | information, or any such thing. Conflating the two removes a
         | lot of much needed nuance from the discussion.
        
           | 8note wrote:
           | I believe that a bad actor within google could do those
           | things.
        
             | pdpi wrote:
             | "A bad actor within the manufacturer" and "the manufacturer
             | itself" are entirely different threats. There's no
             | particular reason why Google would be more exposed to that
             | sort of bad apple than Apple, or any other provider.
        
         | ajkdhcb2 wrote:
         | You say this like there's an alternative. Closed source iOS
         | that scans all your messages for CSAM?
         | 
         | Ironically I hated financially supporting Google but felt I had
         | no choice but to get a Pixel to use GrapheneOS and have 5 years
         | of security updates
        
       | taspeotis wrote:
       | iPhone 5S
       | 
       | First released September 20, 2013; 8 years ago
       | 
       | Operating system iOS 12.5.5, released September 23, 2021
       | 
       | https://en.m.wikipedia.org/wiki/IPhone_5S
        
       | farzher wrote:
       | ok boomer. maybe ask your kid to install a custom rom for you
       | since you can't figure it out
        
       | ccouzens wrote:
       | I think about phone updates as layers in a stack.
       | 
       | At the lowest level of the stack we have software written in
       | literal ROM. As such, it can't be updated without switching out
       | the hardware. For an example of a vulnerability here search for
       | "iPhone Checkm8". No doubt there are examples in the Android
       | ecosystem too.
       | 
       | Next layer up there are operating system updates. Unfortunately
       | these are hard to compare across ecosystems as the scope of what
       | an operating system is is poorly defined. Things like the web
       | browser, HTLM rendering engine and SMS app are part of the iOS
       | operating system. But on Android they're just apps and are
       | updated the same as any other app.
       | 
       | At the top of the stack we have app updates.
       | 
       | Knowing what might contain known unpatched vulnerabilities helps
       | me determine my risk and behaviours to combat it. For example I
       | may not be comfortable running disreputable apps on an unpatched
       | operating system. But on the same phone I may not worry about
       | visiting websites as the browser is up to date.
       | 
       | Personally I use web apps as much as possible and native apps as
       | little as possible, so most of the security issues that affect
       | old phones don't concern me.
        
       | throw10920 wrote:
       | Everyone always talks about how, with Google's free web services,
       | "you get what you pay for" - however, Google's hardware division
       | seems to be aspiring to reach that same quality standard as the
       | rest of the company:
       | 
       | > In response to an email asking Google why it stopped supporting
       | the Pixel 3, a Googles spokesperson said, "We find that three
       | years of security and OS updates still provides users with a
       | great experience for their device."
        
       | 8bitsrule wrote:
       | > So here I am, with another piece of premature junk, made by the
       | company that pledges to "maximize the reuse of finite resources"
       | and "enable others to do the same."
       | 
       | Some pledges are cheaper than others. Bottom-feeding pledges
       | (whether well-intended or malicious) do not detail the steps that
       | will be taken to implement them. As such they live in the misty
       | realms of wishitude, along with campaign promises, and depend on
       | trusting customers to imagine a positive outcome.
        
       | trwhite wrote:
       | Unrelated, but I think the latest Android update is ghastly and I
       | have no way of changing back to how it looked before. I'm all for
       | progressive design but some of the new UI changes (for example
       | the clock app which I use every day) make it way less usable for
       | me.
        
       | marcodiego wrote:
       | No no! If you can't control the software your device runs, you
       | can't consider it "perfectly good".
        
       | ocdtrekkie wrote:
       | I think it's time someone ask if Google's vaunted claims about
       | being carbon neutral count all of the Android and Chromebook
       | hardware that Google forces consumers to discard due to their
       | poor support lifecycle. I think they hide the sheer environmental
       | waste tsunami behind third party manufacturing.
       | 
       | (tbh, this might be a good area to kill two birds with one
       | law/stone: Force companies to account in their environmental
       | impact for decisions which drop product support. Dropping updates
       | from a hardware model then is weighted by the carbon cost of all
       | of them in use. As governments turn the screws on environmental
       | regulations, this may also help product support lifecycles and
       | more long-lived products.)
        
         | a9h74j wrote:
         | First part there I was suggesting two years ago. Very glad to
         | see this as almost common sentiment in the thread today.
         | 
         | Still hoping that Fuscia will have some advantages in legacy
         | support, but personally not buying any Android phone.
        
       | danuker wrote:
       | Funny how LineageOS can afford to support the Pixel 3, while
       | Google can not.
       | 
       | https://wiki.lineageos.org/devices/#google
        
         | CoolGuySteve wrote:
         | Yeah supposedly, but I wasn't able to buy a used Pixel 3 that
         | wasn't boot locked. I tried 4 of them, all were locked by the
         | carrier.
         | 
         | Should be illegal imo to stop supporting a phone that's also
         | locked. All it does is generate waste.
        
         | boudin wrote:
         | I do use Lineage base OSes and I'm really thanksfull to its
         | contributors allowing me to extend the life of my devices for
         | years, but there is still a tradeoff in term of security, the
         | firmware blobs which are closed source cannot be updated so
         | those do not receive any security update. Unfortunately,
         | there's not much that can be done about that without forcing
         | manufacturer to open source those blobs or maintain their
         | hardware for longer periods of time.
        
       | dataexporter wrote:
       | Its not just Google. All the network providers in America are
       | pushing forced consumption down consumer throats by giving a
       | deadline for upgrading their phones - beyond which it would stop
       | working.
       | 
       | I have two perfectly working (though a little older) phones -
       | OnePlus 3 and a Galaxy S6 Edge. From February both these phones
       | will not work with my phone carrier. I am aware that these are
       | older phones and don't receive security patches etc, however I
       | was perfectly fine using them and didn't have any issues with it.
       | Too concerned about the consumerist lifestyle that is forced by
       | this capitalist economy instead of providing updates/upgrades to
       | their user till the phone's full life.
        
       | olliej wrote:
       | Wait so the actual _google flagship_ only gets three years of
       | support?
        
       | lmilcin wrote:
       | I am waiting for delivery of my new iPhone. I am switching from
       | Pixel 2 XL which looks brand new and is fully functional and does
       | everything I need. There is literally not a single thing that I
       | miss in this phone other than newer OS and updates.
       | 
       | I have been delaying this decision for a year, but as a
       | professional I can not continue using a phone that is not
       | regularly updated. And so I will switch to a platform that will
       | allow me to keep the device alive for much longer.
        
       | happytiger wrote:
       | Well I used to have nest smoke detectors. My recent call to ask
       | why all of my nests have stopped working came with a "oh well,
       | your on firmware v1 and we aren't releasing for that device
       | anymore." So I have a thousand bucks worth of smoke detectors
       | going in the trash. The box said 7 years, but the firmware
       | updates ended after 6, so recycling here we go. But the thing HN
       | needs to understand is that the way google enforced expiring was
       | to make the smoke detectors, one after the other, start chirping
       | at high volume, often in the middle of the night, and with no
       | warning in the app. So even if a corporation deciding that I have
       | to replace all my smoke detectors after 7 years is reasonable,
       | understand that the devices are worse than bricked -- they are
       | literally beeping to be replaced and there is no way to stop the
       | behavior. We ended up with a stack of them on a counter trying to
       | figure out what was going on, as one after the other hit their
       | manufacturing date and expired in the same way. It was strangely
       | dystopian. Like the company has spoken and you peons must
       | upgrade.
       | 
       | My favorite call was after I put in the next thermostat and had a
       | $1500 bill. Apparently if your kids come home from school and
       | it's hot, they crank the AC down but being young they just turn
       | the dial all the way. We learned of it after a particularly hot
       | period (the kids would apparently always adjust it up again
       | before we got home from work). This the system "learned" to make
       | it arctic cold at 3:25 every day and stop doing so before 6. A
       | well time vacation later, and our utility company was sending us
       | quickly to the bill (it was regularly less than 300). Google
       | support said, "yea, we hear about problems like that all the
       | time," and told us, "my suggestion would be to turn off the
       | learning feature of your thermostat and just use it as a regular
       | thermostat." Ok. Will do. But wow, to find out it wasn't an
       | unusual use case was mind blowing.
       | 
       | I stopped using Google for devices some time back because of
       | firmware issues with support on phones. I realized after we have
       | a series of iPhones hit 5 years or even six years old that I
       | found them, batteries barely holding a charge but still working,
       | charging for use above a drawer filled with my old android
       | devices which were collecting dust, but were years younger, that
       | the value isn't there. Our form of response to the current fast
       | fashion electronics industry to to use our devices as long as
       | possible. Apple is a better value in that respect, despite their
       | outright hostility to independent repair -- which definitely
       | dents their reputation in our house -- so we ended up
       | standardizing on their technology. Common sense environmentalism
       | is making sure you minimize how much you buy.
       | 
       | It's interesting how much the longevity of devices (and privacy
       | concerns) are becoming the major criteria for which devices we
       | allow into our lives these days. Google has failed us repeatedly
       | and lost our trust and we probably won't ever buy another device
       | from them. There was a time when I loved and adored them. Their
       | growth seems to have lost what made them special in their DNA
       | (transforming towns with savior Internet service, connecting the
       | Worlds information > explaining yet another ocean of ad fraud,
       | sunsetting every product we liked, afore mentioned firmware bugs)
       | and we kind of look at them as the company we used to love.
       | Honestly makes me sad. It was at one point one of the best hacker
       | groups on the planet, insanely innovative, and run like one.
       | 
       | I hope durability and reliability becomes a major tech trend.
        
       | solidrake wrote:
       | How long should they provide software updates for? 3-years?
       | 5-years? 10-years? What would be an acceptable cut off date for
       | providing updates? I wouldn't expect companies to provide updates
       | for their old hardware forever, but what would be an acceptable
       | date that will benefit both consumers and the company itself.
        
         | [deleted]
        
         | criddell wrote:
         | What I want is for them to commit to supporting a device for
         | some number of years after it's introduced so I know what to
         | expect when I buy one. It should be one of the things
         | manufacturers compete on.
        
           | renewiltord wrote:
           | https://support.google.com/pixelphone/answer/4457705?hl=en#z.
           | ..
        
           | WolfRazu wrote:
           | Google commited to five years of security updates for the
           | Pixel 6. It was one of their big selling points for the
           | device.
           | 
           | https://support.google.com/pixelphone/answer/4457705?hl=en-G.
           | ..
        
         | tempnow987 wrote:
         | 5 years minimum - 7 years would be competitive with apple.
         | 
         | The thing is - apple has the history / reputation here. Google
         | has promised updates forever with various initiatives, rarely
         | delivers.
         | 
         | Apple doesn't actually promise much here that I know of, but
         | seems to deliver and deliver.
        
           | BakeInBeens wrote:
           | They offer five years of security updates on the Pixel 6 and
           | eight years of security updates for any chromebook from 2020.
           | Nest and Chromecast devices also all get five plus years of
           | updates. The minimum should be this across all android/chrome
           | OS manufacturers though.
        
             | tempnow987 wrote:
             | If I buy a pixel 6 today, I'll get updates for 2 years.
             | 
             | On apple, iOS 15.2 is available for a phone that is 8 years
             | old?
             | 
             | Based on past experience, I expect if I bought an iOS
             | device today - I'd have updated for at least 5 years.
             | 
             | Apple was releasing updates for iOS 12 as recently as 2021.
             | That's for phone back from 2013 (!).
        
               | BakeInBeens wrote:
               | If you buy a Pixel 6 today you get OS updates until
               | October 2024 and security updates until October 2026
               | which is shown on Google support pages. Similar to if you
               | were to buy an iOS device except you'd only have past
               | experience to go off because they won't actually promise
               | you anything.
        
         | zwieback wrote:
         | Right, that's the calculation any consumer good producing
         | company has to do. When we buy industrial equipment we pay a
         | huge markup for vendor promises that they'll support for 10+
         | years. It's painful at the time but we have automated
         | manufacturing equipment that's been running 20+ years. When I
         | purchase controllers, sensors, motors, etc. it cost me double
         | or triple what I could have paid but now I'm happy I did.
         | 
         | But I also know that our products (PCs and printers) can't have
         | that same support model, we'd be out of business and we don't
         | have a lucrative ad business that could buy us customer loyalty
         | via loss leaders. I think 5-8 years is reasonable.
        
         | YXNjaGVyZWdlbgo wrote:
         | It's easy you know from testing when your silicon or other
         | parts of the phone are going to degrade beyond the point of it
         | being useable. If you sell hardware that is not obsolete for
         | your customers but you make it obsolete because of software you
         | pulled the trigger to early.
        
         | akamaka wrote:
         | Apple now is managing to give 7 years of support for iPhones,
         | so that's a good number to aim for.
        
         | nr2x wrote:
         | As this article aptly demonstrates every time a phone is bought
         | it is an opportunity to leave an ecosystem.
         | 
         | The manufacturer cannot guarantee that that the phone sold to a
         | consumer will be replaced with a phone from the same company.
         | So it's definitely within the interest of the company to
         | support the phones for longer to keep consumers in the
         | ecosystem.
         | 
         | Pretty sure that's the whole point of pixel 6.
        
           | [deleted]
        
         | jandrese wrote:
         | What if vendors released the source code for the hardware
         | drivers after the devices fall out of official support? Even if
         | nobody at the company has time to support the hardware there is
         | always a chance that the community can take over.
         | 
         | This is how Linux maintains driver support for hardware long
         | past the point where it doesn't work on modern Windows or
         | MacOS. I've noticed several occasions where the support stops
         | because the kernel was updated and nobody wants to make the
         | effort to port the drivers forward, especially since those
         | drivers were delivered as a binary blob.
        
         | jokoon wrote:
         | How about improving software standards so it can last longer?
         | 
         | Why must software always need to be updated? Software can be
         | stable.
         | 
         | This industry makes throwaway software just so it can keep
         | pumping hardware forever.
        
           | flatiron wrote:
           | Or improving updates. Why can my Linux distro not care what
           | model I whatever I have but every bit of android is
           | specifically tailored to that exact phone model
        
         | post-it wrote:
         | Forever, until they release the firmware source. It's a "shit
         | or get off the pot"-type situation.
        
         | ak217 wrote:
         | At least as long as their main competitor, which currently has
         | a phone that has been supported for 6.5 and will probably
         | remain supported up until 8 years from its release date (iPhone
         | 6S).
        
       | sigmar wrote:
       | >Unless you routinely destroy your phone within two or three
       | years, there's no justification from a sustainability perspective
       | to keep using Android phones. Of course, Apple is only good by
       | comparison, as it also manufactures devices that are difficult to
       | repair with an artificially short shelf life. It just happens to
       | have a longer shelf life than Google.
       | 
       | Most of the iPhone users I see are using a phone they purchased
       | within the past three years. Does the average iPhone get used for
       | longer than the average Pixel?
        
         | mantas wrote:
         | My iPhone 6 held up fine for 6 years and was still getting
         | security updates last fall.
        
         | nickthegreek wrote:
         | Yes, because that old iphone is handed down to a kid or sold to
         | someone else. The android resale market was trash last I
         | looked. I still have family using iPhone 7 pluses but the
         | battery is showing wear (but thats pretty cheap to replace).
        
         | null_object wrote:
         | > Most of the iPhone users I see...
         | 
         | Instead of making knee-jerk anti-Apple assumptions, you might
         | try to check some facts.
         | 
         | edit: apparently the statistics I linked are behind a paywall,
         | but the stats from the app I'm working on show me that approx
         | 10% of users are on iPhones that are 7 years or older.
         | 
         | https://www.statista.com/statistics/626631/smartphone-market...
        
           | sigmar wrote:
           | Just speaking from my own experience and asking if my view is
           | not representative. That link just goes to a paywall for me.
        
         | whacim wrote:
         | I think iPhones get 6-7 years of support. I believe the new
         | Pixel 6's are up to 5 years.
        
           | zibzab wrote:
           | Note that that 6-7 year "support" includes updates that will
           | make you hate your phone.
        
             | null_object wrote:
             | > Note that that 6-7 year "support" includes updates that
             | will make you hate your phone
             | 
             | My kid is still using an iPhone 6s and loves it. It works
             | perfectly.
        
             | dont__panic wrote:
             | Sure, back in the iPhone 4/4S days iOS 7 trashed older
             | phones. Unusably bad. Should never have rolled out those UI
             | updates if they couldn't perform well on older hardware.
             | 
             | These days? I'm using a 2016 SE with iOS 15. Works great. I
             | do not hate my phone. In fact, the small size, fingerprint
             | sensor, and headphone jack make it a better buy than any
             | modern smartphone. I can live without AI text recognition
             | on my photos, which seems to be limited to newer phones.
             | The app switcher, settings, browser, and everything else
             | are still as snappy as the day I bought this thing. Only
             | thing that doesn't run well? Spotify, which apparently
             | doesn't bother to test their UI on small hardware
             | (constantly clips links and text off the bottom of my
             | screen), nor older CPUs (the app takes forever to start up,
             | regularly freezes up when searching for songs, and can take
             | anywhere from 1 second to 30 seconds to load even already
             | downloaded albums).
             | 
             | So uh... good on Apple. Shame on Spotify.
        
         | chomp wrote:
         | We can't tell because Apple is a little opaque with the devices
         | that are in the wild, and Pixels are such a small slice of the
         | entire Android population. What we have are only third party
         | accounts of the iPhone population, e.g.
         | https://deviceatlas.com/blog/most-popular-iphones
         | 
         | According to that (maybe selection-biased) source, it looks
         | like the most popular iPhone is the one released the same year
         | the first Pixel was released. We can't conclude anything about
         | which is used longer, but Android app updates are required to
         | target API level 30 I think for Android, which is no longer
         | supported on the first Pixel, so there's probably a pressure
         | that urges users off of that phone. I'd be surprised if
         | percentage-wise, a larger share of Pixel users are on the
         | original Pixel than iPhone users on iPhone 7.
        
         | mp9 wrote:
        
       | karolist wrote:
       | Still using Pixel 3XL, perfectly good phone with a processor that
       | is faster at multicore than that in Pixel 5. I'm with the author
       | here, sad to see this perfectly good phone getting obsoleted
       | artificially.
       | 
       | https://browser.geekbench.com/android_devices/google-pixel-3...
        
       | donatj wrote:
       | My 3a XL has been completely and totally bug-ridden since
       | upgrading to Android 12. I have used Android for the last 12+
       | years across inumerable phones, and this is the worst Android
       | experience I have ever had.
       | 
       | - Sometimes I'll unlock my phone and the stupid new fade in
       | effect gets stuck half way and my phone screen will just be dark
       | until I sleep/unsleep.
       | 
       | - Sometimes the buttons in my top menu decided to just not
       | render, like yesterday when I was under my car trying to activate
       | the flashlight. Requires a full restart.
       | 
       | - The Google Assistant crashes _every single time_ I try to use
       | it, and I 'm a big fan/user of Google Assistant. I just can't use
       | Google Assistant. She goes to reply and it just dies mid reply.
       | Every. Single. Time.
       | 
       | - So much more little crap. My phone has become completely
       | unreliable.
       | 
       | When I got the OTA upgrade 6-ish months ago I was certain "oh,
       | Google will fix these problems in no time." My phone is very
       | quickly reaching EOL and I suspect Google is not going to fix any
       | of this.
       | 
       | I am, for the first time, contemplating switching to iOS.
        
       | pipeline_peak wrote:
       | "Forcing" is melodramatic, they dropped support. They aren't
       | directly advising you to stop using your device or else.
        
       | alyandon wrote:
       | My Pixel 2 will be the last Google phone I own. I really
       | shouldn't continue using it but since I take excellent care of my
       | electronics it works just as well as the day I bought it so I'm
       | reluctant to ditch it until it actually develops problems.
       | 
       | It's going to be far more cost effective for me to move to an
       | iPhone and I never thought I'd ever say something like that non-
       | ironically.
        
         | polishdude20 wrote:
         | I use a pixel 2 as well, what sort of iPhone are you thinking?
         | I'd like something as small as the pixel 2.
        
           | waterproof wrote:
           | I just switched from my pixel 2 to a hand-me-down iPhone 11
           | Pro for exactly this reason. Initially I installed LineageOS
           | on my Pixel 2 but then you can't relock the bootloader,
           | leaving the device completely exposed in the case of a
           | physical attack.
           | 
           | I was skeptical of the iOS transition but it was pretty easy
           | and I will probably never go back.
        
       | rbrbr wrote:
        
       | AtlasBarfed wrote:
       | It's too bad ubuntu's and firefox's UIs for phones died.
       | 
       | Maybe it is time for linux to stop obsessing over PCs and move to
       | mobile.
       | 
       | But given how badly they continue to screw up desktop Linux with
       | balkanization and failed support of settings and other things...
       | well, maybe it's an opportunity to do it right, but I doubt it.
       | 
       | But the need is there. You'd thing there would be a company to do
       | this. Maybe now that hardware in phones is somewhat stabilized, a
       | competing long term support OS company will appear.
       | 
       | It probably is a lot of grunt work and labor, so it won't scale
       | and SV won't fund it.
        
       | JohnTHaller wrote:
       | LineageOS supports the Google Pixel 3 with LineageOS 18.1 (aka
       | Android 11). It's definitely worth giving this a shot and you can
       | revert to the standard Google release if you'd like. Word of
       | warning on Verizon devices, though. If you bought from Verizon,
       | they generally place an OEM lock on it. So, the device is
       | "unlocked" in terms of carrier, but locked in terms of OS. Don't
       | buy Pixels from Verizon.
       | 
       | How To: https://wiki.lineageos.org/devices/blueline/install
       | 
       | Download: https://download.lineageos.org/blueline
        
         | waterproof wrote:
         | I did this on my Pixel 2, but unless I'm mistaken you have to
         | unlock the boot loader to do it, leaving your device completely
         | unsecured if someone has physical access to it.
         | 
         | I gave up and got a phone from a manufacturer who provides true
         | 6+ year security support. I was surprised to find that iPhone
         | was essentially the only option.
        
           | unknown2374 wrote:
           | Try out https://calyxos.org/, their support is exclusive to
           | Pixels, but without compromising security.
        
           | contravariant wrote:
           | In what sense is it completely unsecured? As far as I can
           | tell the data partition at least is protected and installing
           | another OS should require wiping this partition.
           | 
           | I mean given unfettered physical access someone could
           | conceivably install malicious hard/software in it which might
           | spy on you in other ways, but it takes some very strict
           | security requirements for that to be an issue.
        
         | Liquix wrote:
         | grapheneOS (https://grapheneos.org) also still supports the
         | Pixel 3, albeit in legacy/sunset phase now
        
       | mfer wrote:
       | > In 2021, an estimated of 57.4 Mt of E-waste was generated
       | globally [1]
       | 
       | This is an increase over 2019 and before. The way things are
       | designed and companies drive for profits on electronic things
       | leads to more and more e-waste.
       | 
       | [1]
       | https://en.wikipedia.org/wiki/Electronic_waste#E-waste_data_...
        
       | intrasight wrote:
       | Two thoughts:
       | 
       | 1. Just get a new phone every two years. Sell or donate the old
       | one. It's not being "dumped". Or keep as your backup phone.
       | 
       | 2. As the owner of a 2004 Volvo who will soon be looking for a
       | new car, should I be concerned that the same issues will soon
       | plague cars? Have they already?
        
         | nsp wrote:
         | for 2. Yes to some degree, at least in terms of degraded
         | functionality It's happened in the past with built in
         | navigation systems where the manufacturer stops releasing
         | updated dvds with new maps, and recently with the retiring of
         | the 2G/edge cellular network -
         | https://www.thedrive.com/tech/43187/how-the-3g-shutdown-in-2...
        
         | [deleted]
        
       | markstos wrote:
       | I was a Pixel 3 phone owner and switched to an iPhone after using
       | Android since I bought my first smartphone over 10 years ago. The
       | author nailed it: Google's lack of ongoing software support for
       | their hardware is a problem.
        
       | arepublicadoceu wrote:
       | People love to bash apple for their "expensive" products but I
       | see it as I'm paying for support as well. My 3(?) years old
       | iPhone XR works like new, receive regular updates and the battery
       | still hold fine (never changed it).
       | 
       | Whereas my android phone before that never saw an update besides
       | a couple odd security patches after a lot of delay.
       | 
       | I intend to use this iPhone until apple drop support for it.
       | Maybe in a year or two I will replace the battery. But so far
       | it's the best phone purchase I ever made.
        
       | captn3m0 wrote:
       | I wrote a thread[0] on Pixel 3 (trying to convince Google to
       | extend the support) a few months before it went EoL[3] (Oct '21).
       | Here's the important bits:
       | 
       | - 10M+ Pixel 3 devices that were sold worldwide
       | 
       | - 72% of Pixel 3's estimated lifecycle emissions are from its
       | manufacturing[1]. Using your phone is _not the source of most of
       | the emissions during a phone's lifecycle_.
       | 
       | - It has gotten worse over time, but Google hasn't offered better
       | guaranttes. Pixel 5's emissions-over-lifetime are 30% higher than
       | that of Pixel 3.
       | 
       | The alleged reason Google can't offer support beyond 3 years is
       | because of Google's dependence on Qualcomm for the support[2].
       | Apparently Qualcomm asks for a ridiculous amount of money to
       | support any chip beyond a measly 2-3 years. Apple gets away with
       | it by building their own chips, and Pixel 6 is guaranteed to be
       | supported for 5 years as a result.
       | 
       | However, the fact that Google - one of the world's richest
       | corporation can't convince or pay Qualcomm to support a perfectly
       | functional device in 2022 is astonishing.
       | 
       | [0]: https://twitter.com/captn3m0/status/1427908406086553601
       | 
       | [1]:
       | https://storage.googleapis.com/mannequin/sustainability/repo...
       | 
       | [2]: https://arstechnica.com/gadgets/2021/03/the-
       | fairphone-2-hits...
       | 
       | [3]: https://endoflife.date/pixel
        
         | ashtonkem wrote:
         | This is one of the things that keeps me with Apple. They're far
         | from perfect in the reliability front, but they will keep
         | supporting the software for much longer than I expect my phone
         | to last. Looks like the oldest phone they still support is the
         | 6s, and typically they support phones for a bit under 7 years
         | after launch, and 5 after discontinuation.
         | 
         | Obviously they get slower and fewer features, but that's better
         | than "Good luck LOL".
        
         | MattGaiser wrote:
         | > However, the fact that Google - one of the world's richest
         | corporation can't convince or pay Qualcomm to support a
         | perfectly functional device in 2022 is astonishing.
         | 
         | Not really. You need to compensate Qualcomm for a pile of lost
         | sales from people not getting new phones.
        
           | jedmeyers wrote:
           | > You need to compensate Qualcomm for a pile of lost sales
           | from people not getting new phones.
           | 
           | Why would people continue to buy phones with Qualcomm chips?
           | The fact that my 4th gen iPad still works and my mom uses it
           | to watch youtube and browse internet is one of the top 3
           | reasons I would pay a bit extra for Apple devices.
        
             | eugenekolo wrote:
             | The pixel 3 doesn't stop working after support for it runs
             | out. Same as how that 4th gen iPad hasn't received the last
             | 5 major version releases. (It runs iOS 10, we're on 15 now)
        
               | js2 wrote:
               | This was due to the transition from 32-bit to 64-bit. The
               | 5th gen iPad has an A9, the first to support iOS 11
               | (64-bit only).
               | 
               | The last iOS 10 update is 10.3.4, shipped in July 2019, a
               | bit more than 6.5 years after the release of the 4th gen
               | iPad in Nov 2012.
        
           | captn3m0 wrote:
           | [deleted]
        
             | MattGaiser wrote:
             | Don't see why we are blaming Google for not bowing to
             | Qualcomm rather than Qualcomm's low level of support.
        
               | ocdtrekkie wrote:
               | Because Google controls the vast majority of phone
               | manufacturing on the planet: They have to approve every
               | new hardware model. I think if Google said it was
               | dropping support for Qualcomm in new models of phones
               | unless an extended support lifecycle was reasonably
               | offered, that Qualcomm would respond with "okay, bye".
               | 
               | Google likes to hide behind "the OEMs make those kinds of
               | decisions", but it's not reality: The Android MADA still
               | gives them complete control of every Android hardware
               | platform sold with support for Play Services.
               | 
               | And, considering Google is one of the three most valuable
               | companies on the entire planet, sitting on massive piles
               | of cash stashed everywhere they can possibly stash it to
               | avoid paying taxes.... Google can afford to pay for
               | support if it wants to.
               | 
               | If Google wanted to support phones more than three years,
               | it would do that. It doesn't want to, and it's time to
               | stop pretending otherwise.
        
               | xadhominemx wrote:
               | Google leveraging its control of android to extract
               | better terms from Qualcomm for the Pixel business would
               | be a blatant violation anti-trust statutes and they would
               | get demolished in court
        
               | Brendinooo wrote:
               | What kind of market share does the Pixel business have?
        
               | ocdtrekkie wrote:
               | Considering how blatantly Android is already violating
               | antitrust statues (the Android MADA mentioned above which
               | governs the relationship between Google and OEMs is...
               | flagrantly illegal, and has only gotten away with it by
               | being kept very secret), I am quite doubtful that the
               | government will yet do anything any sooner because Google
               | chooses to support users better.
               | 
               | It would not be leveraging for the Pixel business either,
               | it would leveraging Android for Android as a whole:
               | Presumably Google could drop support for hardware that
               | does not provide five years of support from the Android
               | codebase. It would then be on Qualcomm to either meet or
               | fail to meet that requirement, and set their license
               | pricing accordingly.
               | 
               | Having a support lifecycle of at least five years is...
               | bare minimum for the industry. Nobody could argue that it
               | is an antitrust issue to require it.
        
               | troyvit wrote:
               | Yeah exactly. Both google and qualcomm benefit from this
               | arrangement. They might "blame" qualcomm but they're not
               | going to go out of their way to try to change the
               | behavior and therefore make less money on phones.
        
               | ryukafalz wrote:
               | Google is the one selling you the phone.
        
         | new_stranger wrote:
         | The Pixel 3 was a great phone. If https://lineageos.org/ or
         | https://calyxos.org/ had been able to come up with an AI
         | assisted camera which could match the Google Camera app (The
         | lens is trash, Google uses software to make good images) then
         | it would have been great.
         | 
         | Benefit of actual quality camera lenses is these open source OS
         | can still provide good photos using a stock android camera app.
        
           | floatboth wrote:
           | You can get Google Camera on anything:
           | https://www.celsoazevedo.com/files/android/google-camera/
        
         | phh wrote:
         | I want to answer that Qualcomm-is-the-issue again.
         | 
         | You're pointing out how ridiculous it is, but let me expand:
         | 
         | So, as an order of magnitude, the price asked by Qualcomm for
         | extended support is 1M$. That's 10c/device. The VoLTE license
         | costs more than that. The H264 license costs more than that.
         | 
         | Also Pixel makes Android, so surely, Android can't become
         | incompatible with older hardware because of Android, or if it
         | does, it's Google's own doing!
         | 
         | There is the question of security of binary blobs for which
         | Google doesn't have the source code, ok!
         | 
         | Well let's see: - Billions (ok, maybe just hundreds of
         | millions) of Mediatek devices have their bootrom "open". Should
         | we stop upgrading those, because of physical access issue? -
         | Everyone considers 2G utterly broken, allowing downgrading
         | attacks, thus Google gives Android 12 the possibility to
         | disable 2G. Yet, Google "refuses" devices launched with Android
         | 11 Treble HALs, like devices launched with Snapdragon 888, to
         | have this "disable 2g" [1] - Pixel 6 stayed 45 days on an
         | """obsolete""" security patch
         | 
         | So, maybe we should stop saying that security is the alpha and
         | omega, and all or nothing. It is important. Reducing our
         | e-waste is more important.
         | 
         | [1] This is a weird thing, related to Treble, Google
         | Requirement Freeze, and Vendor System Requirements, I can
         | explain in details if anyone is interested
        
           | Sebb767 wrote:
           | > So, as an order of magnitude, the price asked by Qualcomm
           | for extended support is 1M$.
           | 
           | Do you have a source for that? That does seem pretty low.
        
           | modeless wrote:
           | I'm calling BS on this. There is no way you can get years of
           | extra support out of Qualcomm for $1m.
           | 
           | As for e-waste, well unlike other major manufacturers every
           | Google phone can be unlocked and you can install any OS you
           | want. So there is no need to discard the hardware after
           | support ends. You just have to bear the support costs
           | yourself. Too expensive? Well, you're the one saying it's not
           | too expensive, so why not start a company to provide extended
           | support for devices like this? Charge $1 per device, that's a
           | healthy profit over the $0.10 you claim it costs.
        
             | phh wrote:
             | > You just have to bear the support costs yourself. Too
             | expensive?
             | 
             | I ported Android 12 on thousands of Android devices. I'm
             | already bearing the support cost myself.
             | 
             | Small proof, Android 12 on 17 of devices I bought with my
             | money to support that cost, 7 days after Android 12 is
             | released
             | https://twitter.com/phhusson/status/1447824974396497924
        
           | londons_explore wrote:
           | Supporting it for 3 extra years for $1M is only $333k per
           | year, which probably only pays for 2 junior developers.
           | 
           | Would you like to be one of two developers whose
           | responsibility is looking after all security patches and the
           | build and release process for a 100 million line codebase?
           | 
           | Sounds cheap to me.
        
           | alksjdalkj wrote:
           | > So, as an order of magnitude, the price asked by Qualcomm
           | for extended support is 1M$.
           | 
           | I'll second the request for a source for this, $1M seems
           | ridiculously low.
        
             | akjfhasfuhef wrote:
             | > $1M seems ridiculously low.
             | 
             | If you see the entire picture, it's the most expensive cost
             | any department can ever present.
             | 
             | it is a "revenue-less $1M"! pure Career suicide.
             | 
             | Specially because marketing can't even use it. today only
             | false-equality sells. Eco-thinking is so 90s.
        
               | faeriechangling wrote:
               | I know PLENTY of people who bought a Samsung, Pixel, or
               | iPhone because of the software support lifespan being a
               | market leading 3/4-3/5 years, 3/5 years, or 7/7 years
               | respectively compared to the standard 2/3 year support of
               | Android OEMs. The average person now is going north of 4
               | years with their phone and rising. It's not about wanting
               | to be "eco friendly" it's security, software support, and
               | OS features being supported by some corpo instead of some
               | teenager making a ROM.
               | 
               | This is a huge part of the reason why Androids depreciate
               | so much faster on the used market, if you compare the
               | Galaxy S20 to the even older iPhone 11, the iPhone 11
               | will likely receive 5 years of OS updates compared to 1
               | year for Samsung. Other OEMs like OnePlus or Sony will
               | have already had support end. Maybe your average customer
               | doesn't really understand why this stuff matters but they
               | do understand that an old iPhone seems to work better
               | than an old Android that cost the same at release.
               | 
               | Of course this is a great decision because people will be
               | forced to buy a new phone more often right? No! People
               | using your phone are a captive audience for selling high-
               | margin services and accessories. If you don't support the
               | phone they'll still use their old phone anyways but will
               | be annoyed and likely to switch to the competition next
               | purchase cutting off all your profit streams.
        
               | catach wrote:
               | > but they do understand that an old iPhone seems to work
               | better than an old Android that cost the same at release.
               | 
               | I suspect that the majority of Android-using techies that
               | notice this are either on a faster new phone cycle than 3
               | years, or have already priced that difference into their
               | total value calculation.
               | 
               | I also strongly suspect that the average customer does
               | not indeed understand.
        
               | rxhernandez wrote:
               | > if you compare the Galaxy S20 to the even older iPhone
               | 11, the iPhone 11 will likely receive 5 years of OS
               | updates compared to 1 year for Samsung
               | 
               | My galaxy note 10 (purchased 2 years ago) is still
               | receiving updates.
               | 
               | In fact Samsung is saying they'll support most phones for
               | 4 years while others are supported for 5:
               | 
               | https://www.theverge.com/2021/2/22/22295639/samsung-
               | galaxy-d...
        
               | faeriechangling wrote:
               | I'm referring to FTA
               | 
               | >Samsung did guarantee support for at least three
               | "generations" of Android OS updates in 2020
               | 
               | The 4/5 year support is for security updates. I will
               | correct that some samsungs are now receiving 5 years of
               | security updates, I didn't realize that.
        
               | chasil wrote:
               | There is an easy solution to this problem.
               | 
               | Pass a new "right to repair" law, such that any OEM that
               | halts software patches on _any_ network-connected device
               | for more than 6 months will be _required_ to unlock
               | bootloaders and publish technical specs.
               | 
               | Apple and Android will see enormous and wonderful
               | community involvement if that were to happen, and
               | congress could force it, should we motivate them.
        
               | buu700 wrote:
               | I've had some similar ideas:
               | https://news.ycombinator.com/item?id=28247651
               | 
               |  _> We need a lemon-like law for consumer electronics._
               | 
               |  _I wonder how this should apply to planned obsolescence
               | of devices like smartphones._
               | 
               |  _On one hand, it 's obscene that manufacturers expect us
               | to routinely spend ~$1k on a device that will in the best
               | case scenario last for three years. There's no inherent
               | reason that a flagship Samsung from 2017 shouldn't be
               | perfectly serviceable today, and likewise for a Pixel 6
               | or iPhone 13 in 2030. However, the discontinuation of
               | security updates makes it so that for all practical
               | purposes they are not._
               | 
               |  _On the other hand, we can 't exactly compel speech or
               | labor. It would be one thing if there were a kill switch
               | triggered after N years, but in this case the
               | obsolescence isn't caused by an active update, rather a
               | lack thereof._
               | 
               |  _Here 's a possible middle ground:_
               | 
               |  _1. Block device manufacturers from arbitrarily
               | deprecating hardware. We can 't compel the release of new
               | software, but we can block the release of new software.
               | Require manufacturers to submit a filing with request for
               | approval before the release of any new mobile OS update,
               | which must include an exhaustive list of all supported
               | devices. In the event that a device is dropped from the
               | list in a subsequent filing, it must be explained to the
               | satisfaction of regulators that a specific hardware
               | limitation makes continued support for the device
               | problematic or impractical. Given approval to drop
               | support for a device from an OS release, there would be
               | no obligation on the manufacturer to backport security
               | updates to prior releases._
               | 
               |  _2. Block component manufacturers from arbitrarily
               | deprecating hardware. Any hardware included in a publicly
               | available consumer electronic device must have its
               | manufacturer commit to providing up-to-date driver
               | software with support for the latest OS for the lifetime
               | of the device. Failure to provide this within a certain
               | time frame (say, three months) following the request of a
               | device manufacturer would open them up to a lawsuit,
               | wherein they could be compelled to publish the most
               | recent release of the driver as open source / public
               | domain. #1 would provide the incentive for each device
               | manufacturer to proactively enforce this, as their entire
               | product roadmap would be effectively frozen if they
               | allowed component manufacturers to drag their feet._
               | 
               |  _3. Ban irreversible bootloader locking in new devices.
               | Maybe an initial bootloader lock would be acceptable, but
               | power users should have some way to override the lock and
               | install a custom ROM without relying on vulnerabilities
               | in the software._
        
               | gruez wrote:
               | Disagree. For certain vendors you can already get
               | unlocked bootloaders and kernel sources. That's how
               | various aftermarket android ROMs are built. However, even
               | for a project like lineageos, there's only one or two
               | maintainers per device. Do you think one or two volunteer
               | maintainer (presumably working in their free time), can
               | keep the entire kernel up to date and patched?
        
               | pyrale wrote:
               | Not a fan to drop maintenance on the community.
               | 
               | Pass a law that taxes Google punitively for each app sale
               | on an unmaintained phone, and see how quiclky they'll
               | find a way to support their phones.
        
               | spion wrote:
               | Which is why the solution is to write these blog posts to
               | warn people off of buying any Google phones as they
               | become dangerous after 3 years.
        
               | nwiswell wrote:
               | By this logic Google should do away with their QA
               | department and product support staff.
               | 
               | You spend the $1M because it improves customer value by
               | far more than $1M and that works out for everyone in the
               | long run. This thread is a testament to what happens when
               | you pinch pennies.
        
               | akjfhasfuhef wrote:
               | customer value only exist [in current US corporate
               | culture] when you can use it to extract actual monetary
               | value.
               | 
               | QA exists to keep the sales/avoid returns/refunds. Not
               | for pure customer value.
        
           | danaris wrote:
           | > So, as an order of magnitude, the price asked by Qualcomm
           | for extended support is 1M$.
           | 
           | ....and even if that estimate is _two orders of magnitude too
           | small_ , it's still basically pocket change for Google, which
           | (based on about 30 seconds of Googling, so if I've misread I
           | apologize) has been making tens of _b_ illions of dollars
           | _per quarter_ the past few years in _net_ income.
           | 
           | [edit] Figured I'd link the source of my figures for clarity:
           | https://www.macrotrends.net/stocks/charts/GOOG/alphabet/net-.
           | ..
        
             | drstewart wrote:
             | I hate these arguments. It doesn't matter what their
             | overall revenue is, it only matters what the cost is
             | relative to the product at hand and to the value of the
             | thing they're paying for. Nobody is sitting there approving
             | expenses relative to their overall revenue.
             | 
             | Would you pay $50 for a stick of gum? Why not? If you make
             | hundreds of thousands of dollars, surely it shouldn't phase
             | you?
        
               | brnaftr360 wrote:
               | You're right, the relative expense to the revenue isn't a
               | good argument when you're framing it in the light of
               | efficient business practices.
               | 
               | On the other hand if you consider the real intention of
               | illuminating Google's cashflow it's pretty damning. Do
               | you pay some relative pittance to keep devices supported,
               | adding value to customers, reducing waste, increasing
               | convenience? 'Cause this is a moral argument, not a
               | financial one, and if you're fleecing the public at large
               | (in myriad ways) it's more a question of the lord giving
               | alms to his subject than it is paying $50 for a piece of
               | gum.
               | 
               | Should Lord Google be a beneficent ruler, or a shitpile?
        
               | webmaven wrote:
               | If Google starts subsidizing their physical devices from
               | their infinite money bin of advertising revenue, they'll
               | run afoul of antitrust and anti dumping laws.
        
               | cogman10 wrote:
               | Whaaa? Nope, not how that works.
               | 
               | You can't run afoul of antitrust laws without being a
               | monopoly. It's why Apple can make it so safari is the
               | only browser available on the Iphone whereas microsoft
               | lost a bunch of money (particularly in the EU) for
               | installing IE by default on everyone's computer.
               | 
               | Android phones are nowhere near antitrust territory,
               | specifically from google. Before they'd run any risks
               | they'd need to actually outsell someone like samsung or
               | apple.
               | 
               | Just because you are rich and potentially a monopoly in
               | one market, doesn't mean you are in all markets.
        
               | spion wrote:
               | And this way, they risk running afoul false advertising
               | and class action lawsuits. Its not mentioned anywhere
               | that the phone becomes dangerous to use after 3 years.
        
               | curt15 wrote:
               | If Google charges Apple-level prices, surely it's
               | reasonable for customers to expect Apple-level support.
        
               | catach wrote:
               | If Apple-level support was a decisive factor for Android
               | customers either they wouldn't be buying Android phones,
               | or Google would have offered it long ago.
               | 
               | It seems reasonable for Google to offer that level of
               | support, certainly. But anyone expecting it isn't paying
               | attention to Google's record.
        
               | sasavilic wrote:
               | For somebody that uses Linux privately and
               | professionally, Apple support was one of the major
               | reasons I switched from Android to iOS based devices.
               | Just until recently I had iPhone 6s (I keep my devices
               | until they break or go out of support).
               | 
               | Apple used to look expensive to me, but if I divide
               | initial cost per number of year of device exploitation,
               | it actually gets cheaper then Android devices.
        
               | dmitriid wrote:
               | Google has a _profit_ of ~20 _billion dollars per
               | quarter_. That is, it has a _profit_ of ~80 _billion
               | dollars per year_.
               | 
               | There's only so much you can do with money. Their yearly
               | _profit_ (once again, not revenue, _profit_ ) is larger
               | than the entire state budget revenue of more than 150
               | countries (not combined) [1].
               | 
               | So yes. The argument is very valid.
               | 
               | [1] https://en.wikipedia.org/wiki/List_of_countries_by_go
               | vernmen...
        
               | callmeal wrote:
               | >Would you pay $50 for a stick of gum?
               | 
               | There are people who do.
               | 
               | https://wakkinews.com/2018/12/18/worlds-most-expensive-
               | chewi...                   The gums were repackaged and
               | auctioned off to fans who would do anything to have
               | something already used by Britney Spears, including an
               | already been chewed, sticky bubble gum. The gums were
               | sold for between $50 to $100.
        
               | monkeynotes wrote:
               | I'd happily pay 10c a year for extended support on my
               | phone that I don't want to replace.
        
               | KerryJones wrote:
               | For perspective, they could have asked each additional
               | Pixel purchase $.50 from the starting price to support it
               | for an additional 5 years. (also pixel 3 owner)
        
               | drstewart wrote:
               | That's a different and fair argument (and so would I as a
               | Pixel 3 owner).
        
               | littlestymaar wrote:
               | That's a different argument, but this one too works even
               | if _"the estimate were two orders of magnitude too
               | small"_. Even $10 a year is a bargain when the
               | alternative is throwing the phone away.
        
               | tikhonj wrote:
               | Google's operating income is like $50B. A more
               | proportionate question would be whether I was willing to
               | pay $10 for a reusable shopping bag since it's marginally
               | better for the environment compared to a free plastic bag
               | --and the answer is yes, absolutely, it wouldn't even be
               | a question.
        
               | danaris wrote:
               | Personally, I don't care what's "efficient" and what will
               | make Google the most money. What I care about is how they
               | treat a) their users, and b) the planet.
               | 
               | Money is _a means to an end_. The fact that so much of
               | our society treats it as their score in the game of life
               | --something to be maximized at all costs as an end in
               | itself--is a disease of the mind.
               | 
               | If Google (and, yes, literally every other major
               | corporation) made more decisions based on what was better
               | for their users (not just "their customers", because in
               | certain aspects of their business that's advertisers, not
               | regular users) and for the health of the planet, while
               | simply making sure that they had a reasonably comfortable
               | financial cushion, we would all be better off, and
               | Google's executives and shareholders would _barely notice
               | the difference_ in their high scores.
        
               | hcnews wrote:
               | 1 million dollars for million of users sticking around
               | for 2 extra years on Google services is _EXTREMELY_ cheap
               | all things considered.
        
               | eecc wrote:
               | Problem is those millions will still be using Google
               | Services, just on a new phone paid by themselves.
        
               | exhilaration wrote:
               | Not necessarily. Every time you force a user to abandon
               | their current product you risk them looking over the wall
               | at your competitors. In the U.S. at least, iPhones are
               | really attractive, and I say this as an Android user.
               | When my Pixel 3a is EOL'ed in May 2022, I think I may
               | take the plunge and finally switch. If I do that, Google
               | immediately loses my valuable telemetry, they lose my
               | usage of Chrome mobile, and they risk my switching to
               | iCloud - something I can't use on my Android phone.
        
             | megablast wrote:
             | Almost everything is pocket change for google, so why
             | aren't they buying almost everything every year. Genius!
        
         | JaimeThompson wrote:
         | Given Google's track record we will see exactly how well
         | supported it is in years 4 and 5. I expect it will be just the
         | bare minimum.
        
           | Bilal_io wrote:
           | You're correct. Google is promising 3 years of OS updates and
           | 5 years of security updates.
        
         | WithinReason wrote:
         | Wasn't Project Treble supposed to reduce Google's dependency on
         | Qualcomm updating their drivers?
         | 
         | https://www.xda-developers.com/list-android-devices-project-...
        
           | captn3m0 wrote:
           | The OP covers this in the article:
           | 
           | > I've bought too many Android phones over the years
           | believing Google when they say they've figured out how to be
           | better with updates, whether it was the Google Play Store
           | promise or the Android One promise or "Project Treble." None
           | of it has mattered. It's too little, too late from Google.
           | 
           | which links to
           | https://www.theverge.com/22881882/android-12-google-
           | pixel-6-..., which says:
           | 
           | > By its nature, Android is a fragmented ecosystem. There's
           | no straight line from Android 12 to the Galaxy S21 or OnePlus
           | 9 -- every major update sees handoffs between the
           | manufacturer, carriers, and Google, all of which result in
           | delays. Initiatives like Project Treble seem to have helped
           | speed up some parts of the process, but unless Google takes
           | some drastic actions, nobody can completely fix the problem.
           | 
           | Case in point, Treble came out in 2017, one year before Pixel
           | 3. Didn't help.
        
             | iainmerrick wrote:
             | My rule of thumb is that Google products or initiatives
             | with "Project" in the official name never work out. If it
             | was a real thing they would have given it a real name at
             | launch.
        
             | acchow wrote:
             | I haven't heard about Project Treble till your comment. A
             | quick google:
             | 
             | "Project Treble (take a deep breath) is Google's ambitious
             | effort to rearchitect Android in order to establish a
             | modular base in which the lower-level code created by
             | silicon vendors is separated from the main Android
             | operating system"
             | 
             | As in abstracted away hardware code? As in...how operating
             | systems have been built since before TikTokers were even
             | born?
        
               | stjohnswarts wrote:
               | Everything is on a spectrum, they are further siloing off
               | hardware from software and cutting out some spaghetti
               | code between the two. Before hardware manufacturers had
               | to merge in google's code with theirs before they
               | release, with proper segregation google's aim with the
               | project is to make a clean cut between the two so that
               | kernel and up aren't so tightly coupled and they can
               | upgrade their OS without breaking the hardware.
        
               | lostmsu wrote:
               | Further than they siloed it before, yes. In comparison to
               | the competition (which sadly withdrew for other reasons),
               | they are extremely far behind: Windows ME worked fine
               | with hardware and drivers from Windows 95. But the whole
               | problem is the consequence of Linux not having a stable
               | driver interface.
        
               | vetinari wrote:
               | There are many adjectives that could be used for Windows
               | ME, but "worked fine" is not one of them. Whether with
               | Win95 drivers or its own.
        
         | fluidcruft wrote:
         | My honest opinion is that I think the whole Qualcomm thing is a
         | canard. What I think is really going on is that after three
         | years the batteries are at death's door. Too many people will
         | just replace/trash the phone rather than know to replace the
         | battery.
        
           | tomrod wrote:
           | Pixel 3A user here. Battery works great 2.5 years in. Should
           | I be worried?
        
           | readthenotes1 wrote:
           | My 3a xl battery is at 91% design capacity(1), 3385 mAh, and
           | is still utterly sufficient and far better than any other
           | phone I've had.
           | 
           | Hardly death's door...
           | 
           | (1)As measured by Accubattery just now
        
           | fouc wrote:
           | That's absolutely not true, as the other comments mention,
           | there's still plenty of battery life after 3 years.
           | 
           | Not everyone watches youtube or plays games on their phone.
           | With light usage, a phone that might only last 2-3 hours of
           | youtube watching, can last all day instead.
        
           | captn3m0 wrote:
           | iPhones have the same issue, and users either live with it or
           | get their batteries replaced. We need replaceable batteries
           | to make a comeback. Maybe the right to repair movement can
           | get us there.
        
             | ashtonkem wrote:
             | Eh, I don't really mind if the batteries are a pain to
             | replace as long as they only need it every 3-4 years.
             | Especially if the tradeoff is that the battery is bigger
             | and more water resistant thanks to its internal placement.
             | 
             | I recall back in the era of user replaceable batteries they
             | tended to not last very long, and were of incredibly spotty
             | quality.
        
             | Bud wrote:
             | The batteries are "replaceable"; your own comment
             | acknowledges that. What you mean is batteries the user can
             | easily replace, which means you have to make compromises in
             | the design of the phone and its structural integrity.
             | 
             | The market has chosen against that. What you're talking
             | about is forcing people to accept your personal preference,
             | by law, because your design preference didn't win in the
             | market.
             | 
             | Personally, I oppose that.
        
               | silisili wrote:
               | I feel like there's a missing middle ground here. Sure,
               | we don't have to go back to the days of peel off or slide
               | off backs. But why not allow the phone to be opened
               | easier? Perhaps a few tiny screws and a gasket vs...glue?
               | 
               | Replacing a battery is technically possible still, it
               | just requires a ton of patience, a heat gun, maybe a
               | suction cup, maybe a razor knife. And even then you run
               | the risk of breaking the back glass in the process(been
               | there, done that).
               | 
               | I don't think we need to go back to being able to hot
               | swap batteries on the fly, but surely we can come up with
               | something everyday people can realistically do at home.
        
               | londons_explore wrote:
               | Modern iphones all require a fancy laser to remove the
               | back glass. [1]. You won't be doing that with a
               | screwdriver at home.
               | 
               | [1]: https://www.youtube.com/watch?v=X07j5deVIfU
        
               | oneplane wrote:
               | No need to go lie on the internet. You don't need to
               | remove the glass to open the case, it's still two screws
               | and a sealing gasket. Removing the glass is more like an
               | industrial process to replace a broken glass backing but
               | retaining the rest of the back cover.
               | 
               | After you remove the cover you still have to remove a few
               | pieces of the top layer of components, as described in
               | guides like this iPhone 13 Pro battery replacement one: h
               | ttps://www.ifixit.com/Guide/iPhone+13+Pro+Battery+Replace
               | me...
               | 
               | Now, say you tried a DIY repair and you broke the glass,
               | that'd be a different case of suckage, but that doesn't
               | really mean that suddenly batteries aren't replaceable.
               | There could be a discussion around ease of replacement
               | but there is ease of manufacture and sealing properties
               | to consider as well.
        
               | vecinu wrote:
               | By remove you mean completely melt and destroy. There's
               | no easy way to remove it without breaking the entire
               | glass back, this is bonkers.
        
               | acdha wrote:
               | Or simply supporting local repair shops: it might require
               | some special tools or equipment but if the phone store in
               | every mall can have that, it's a lot more accessible than
               | if you need to pay top dollar and/or not have the device
               | for a few days.
        
               | mh- wrote:
               | like https://www.vice.com/en/article/pkpbgy/apple-will-
               | tell-you-h...?
        
               | acdha wrote:
               | Exactly - there are good arguments for tightly sealed
               | devices but that should be paired with right to repair
               | laws requiring minimum part & tool availability and
               | capping prices.
        
               | Johnny555 wrote:
               | _The market has chosen against that_
               | 
               | Did it though? Or did the manufacturers choose that for
               | us by choosing to market phones based on millimeters of
               | measurement and grams of weight and one piece glass backs
               | that most people cover up with a case anyway.
               | 
               | This seems kind of like the car manufacturers saying that
               | they are only meeting demand when they sell large SUV's
               | and trucks, while running ads showing SUV's on dirt
               | trails touting the freedom that a large SUV/truck gives
               | drivers, even though most high end SUV's and trucks won't
               | go any farther offroad than a gravel parking lot at a
               | winery.
               | 
               | If phone manufacturers started competing on environmental
               | costs of their phones instead of being the
               | smallest/lightest, then maybe replaceable batteries would
               | come back.
        
             | [deleted]
        
           | aitchnyu wrote:
           | Wish my phone could report a bad battery. I installed
           | Accubattery which reported 68% of designed capacity. I went
           | to one of the ubiquitious mobile stores in Indian cities and
           | got a new battery and charging port. The guy said battery
           | doesnt look bulged and port doesnt look work either, so if I
           | still have issues, he will replace a board. He is right, and
           | I have to do that shortly.
        
         | zepto wrote:
         | Apple foresaw this and made the appropriate investments because
         | they explicitly value device longevity. Google could easily do
         | the same.
        
         | 908B64B197 wrote:
         | Meanwhile the original iPhone SE from 2016 can boot the latest
         | iOS. And you can get a battery replacement from Apple right at
         | the store, same day for... 49$! It just works.
         | 
         | In just 4 months the Pixel 3A is officially getting EoL'd. This
         | phone was released in 2019 (fall), same time as the iPhone 11.
         | It just shows the wide gap between iOS and Android.
         | 
         | > Apparently Qualcomm asks for a ridiculous amount of money to
         | support any chip beyond a measly 2-3 years. Apple gets away
         | with it by building their own chips
         | 
         | I can believe it. Qualcomm makes money per chip sold, Apple
         | makes money by building an ecosystem. Linux support is a cost
         | center for Qualcomm past the initial launch kernel, and we can
         | only imagine there's a difference in caliber between the
         | engineers writing patches and hacks around the kernel at
         | Qualcomm vs building the OS that powers the iPhone.
        
           | mmastrac wrote:
           | Not defending Google here at all, but that $49 battery change
           | was a hard-fought victory from Apple.
        
         | deeviant wrote:
         | > However, the fact that Google - one of the world's richest
         | corporation can't convince or pay Qualcomm to support a
         | perfectly functional device in 2022 is astonishing.
         | 
         | This reasoning is... really bad. If I were a "rich corporation"
         | and decided to sale a product at a loss or significant
         | reduction in margin for a feature that obvious(based on sells
         | numbers) was not a factor in deciding to buy the phone or not,
         | I wouldn't be a "rich corporation" for very long.
         | 
         | The "richness" of a company has nothing to do, marginal cost
         | does. It obviously didn't pencil out.
        
           | [deleted]
        
           | acdha wrote:
           | It's not that simple: Google makes money off of other
           | services, a fair fraction of which is from Android users. If
           | an Android user has a phone which is >3 years old, they are
           | still likely to be buying apps through the Android store,
           | using the phone to access Google's paid services, or
           | generating data which Google uses for their ad sales.
           | 
           | The underlying problem with Android is that they're competing
           | with Apple, where all of those sources generate ongoing
           | revenue from older hardware devices, but haven't found an
           | effective way to share revenue between the different parties
           | involved to pay for long-term support. Apple has no problem
           | shipping iOS updates because they don't need you to buy a new
           | phone nearly as much if you're subscribing to iCloud, using
           | Apple Music, and buying from the App Store.
        
         | Aissen wrote:
         | The 5 years for Pixel are for security updates only. OS updates
         | are still 3 years. IMHO it's still too low, but it's a (small)
         | step up.
        
         | KennyBlanken wrote:
         | What "support" does Google need from Qualcomm after three years
         | beyond driver/firmware blobs, which three years into a SoC's
         | lifetime should be pretty stable?
         | 
         | We're talking about a company that maintains its own fork of
         | the Linux kernel with something like 19,000 patches against
         | mainstream. Anything not in a blob should be easily within
         | their abilities to address.
         | 
         | Also, Nexus and Pixel devices have a long history of software
         | and hardware problems, many of which are immediately obvious
         | within a day or two of devices hitting people's mailboxes, and
         | are never fixed over the life of the phone. It's not like
         | google seems to be picking up the phone very often to talk to
         | Qualcomm for support, even during a device's development, much
         | less after?
         | 
         | The Pixel line jumped the shark when Google started permanently
         | carrier-locking phone bootloaders for Verizon.
        
           | stjohnswarts wrote:
           | Can you guarantee that no one will hack Qualcomm's "blobs"
           | tho? And if Qualcomm says "that's your problem, we only
           | support it for 3 years", now you have millions of customers
           | calling you a liar when you say "sorry can't fix the security
           | issues, it's in Qualcomm's code that we don't have access
           | to". They won't blame Qualcomm they will blame google. That's
           | why I had real hope for Intel there for a while until they
           | sold off their modem chip business.
        
             | phh wrote:
             | Can you guarantee there won't be an unpatchable boot ROM
             | security flaw in three years of devices' "support" span?
        
           | spaceflunky wrote:
           | You need access to the software that runs those SOCs which is
           | owned by Qualcomm. Qualcomm isn't just going to give the
           | sourcecode of those SOCs for Google engineers to tinker
           | around with it. It creates all kinds of crazy legal problems.
           | 
           | It's not just the main Android OS that needs to be patched,
           | the chips have their own proprietary software too.
           | 
           | The problem is that after 3 years, most of those chips have
           | gone EOL and QC wants to put their resources into developing
           | new chips because that's where the revenue comes from (e.g.
           | how they pay their employees). Meanwhile new security flaws
           | keep getting discovered on EOL chips that provide zero new
           | revenue.
           | 
           | So what do you want here? Do you want the break neck pace of
           | innovation to continue which is ultimately very good for
           | everyone? Or should we spend all of our time making sure your
           | Apple IIc still has security patches for 2022? At some point
           | you just have to move on and that's just the trade you make
           | for all technology. You can't simultaneously benefit from
           | this cycle and then bemoan it. If all we ever did was make
           | security patches for your Commodore and AppleIIc you wouldn't
           | have a Pixel3.
        
             | SecurityLagoon wrote:
             | Ultimately most people don't need the rapid pace of new
             | chips. The pixel 3 level is sufficient for the foreseeable
             | future. There isnt a binary innovation or support. Just as
             | we have LTS branches of software we should have LTS
             | firmware. I would buy a LTS device in a heartbeat. But
             | there are those who want the bleeding edge and they should
             | be catered for too.
        
             | hunter2_ wrote:
             | Point taken, however: modern apps don't run on 80s
             | hardware, but they do run on a Pixel 3. The line in the
             | sand just needs to align a bit more with the physical
             | capabilities, for e-waste reasons.
        
             | dmitriid wrote:
             | > Or should we spend all of our time making sure your Apple
             | IIc still has security patches for 2022
             | 
             | Microsoft's timilene for OS support is easily 10 to 20
             | years. Windows XP was released in 2001. It's final ecurity
             | support ended in 2019. _18 years later_.
             | 
             | I know, it's hard for modern "programmers" to fathom such a
             | level of commitment.
        
             | notyourday wrote:
             | > You need access to the software that runs those SOCs
             | which is owned by Qualcomm. Qualcomm isn't just going to
             | give the sourcecode of those SOCs for Google engineers to
             | tinker around with it. It creates all kinds of crazy legal
             | problems
             | 
             | QCOM Mkt cap 188.12B
             | 
             | Alphabet Mkt cap 1.70T
        
             | H1Supreme wrote:
             | > So what do you want here? Do you want the break neck pace
             | of innovation to continue which is ultimately very good for
             | everyone? Or should we spend all of our time making sure
             | your Apple IIc still has security patches for 2022?
             | 
             | I want my perfectly good phone, that I bought 3 years ago,
             | to still get updates. In all honestly, my old Motorola G4
             | would still be a good phone if it had more storage (and
             | didn't eat SD cards).
             | 
             | Everything about my Pixel 3a (which is EOL in 4 months),
             | works absolutely perfect for all my needs. Great camera,
             | still very good battery life, plenty of storage / power.
             | This is forced obsolescence for a device that is more than
             | capable of handling most everyone's mobile workload. And,
             | as a mobile minimalist, mine especially.
             | 
             | This kinda shit makes me want to go back to a fucking flip
             | phone. I'll probably roll the dice with Lineage or Calyx,
             | but the absurdity of all this is really frustrating.
        
         | _fat_santa wrote:
         | I haven't owned an Android device in a while but I always
         | thought the argument here is if the manufacturer stops
         | supporting the device, you can always get support through the
         | community via custom ROM's.
         | 
         | With so many devices in the wild, I wonder if the Pixel 3 will
         | become our generations HTC HD2 (which got community support for
         | seemly an eternity).
        
           | rst wrote:
           | That's the argument here, but as a defense of Google, it's a
           | really bizarre argument. If a volunteer-run effort like
           | LineageOS can manage to get recent AOSP Android (including
           | all the hardware-dependent bits) running on a Pixel 3, what's
           | Google's excuse?
        
             | zozbot234 wrote:
             | LineageOS does not provide real, production support for
             | these devices. If a random binary blob turns out to have an
             | unfixable security issue, this is likely not a showstopper
             | for the typical LineageOS user: they can easily deploy
             | workarounds, reassess their risk etc. Most users would want
             | to rely on rather stricter support than that.
        
           | rlpb wrote:
           | > ...I always thought the argument here is if the
           | manufacturer stops supporting the device, you can always get
           | support through the community via custom ROM's.
           | 
           | That doesn't apply for kernel support. Custom ROMs generally
           | use the last supported kernel from some official ROM. Then
           | they start to accumulate known security vulnerabilities,
           | because they never get updated again.
        
             | lvs wrote:
             | Downloading a rom from an internet forum to stay up to date
             | with security patches seems like potentially flawed logic.
        
             | phh wrote:
             | Obviously YMMV, but last year there was exactly one OEM
             | merging kernel LTS (Sony). While many (dare I say most?)
             | Custom ROMs do.
        
               | lostmsu wrote:
               | I've read a few times that Sony is doing good work in
               | terms of their kernels, but details eluded me, and as the
               | result I never owned a Sony Android phone. Are they
               | really good in that regard? Do they upstream? How long do
               | they publish security patches for?
        
               | rodgerd wrote:
               | They upstream their changes and have a user-unlockable
               | bootloader, which puts them ahead of approximately all of
               | their competitors. Unfortunately they don't really seem
               | interested in selling their phones in most English-
               | speaking markets.
        
               | lostmsu wrote:
               | By upstreaming you mean Android project, not Linux right?
               | E.g. not to mainline?
        
               | phh wrote:
               | Yeah so uh, Sony is super weird. There is the production
               | side of Sony, and the developer side of Sony. They barely
               | coexist, they are two completely different minds. Think
               | I'm exaggerating? They have two bootloaders, one for
               | developers, one for production. (The led changes color).
               | Once you have unlocked your bootloader, you have to
               | download and use a different flash tool to flash Sony's
               | ROM. They are not available on the same page. That being
               | said: - the "production" side is a meh OEM. Usually only
               | one major upgrade, annoying lock-ins - the developer side
               | is amazing. They make contribution to mainline Linux,
               | they provide AOSP build trees, they upgrade major Linux
               | kernel versions, their AOSP build tree is much more open
               | source than Google's, they provide very clean fixes for
               | stupid Qualcomm issues that is not fixed even on Pixels,
               | they provide more android major upgrades
               | 
               | So yeah, weird. I believe their AOSP side is funded by
               | some governments who want the most maintainable and
               | auditable Android on their devices
        
           | stjohnswarts wrote:
           | While adding ROMs to the Pixel line (if unlocked) is pretty
           | easy, however other Android phones is usually a nightmare and
           | only geeks will ever attempt it. I only did it because of EOL
           | android phones. I gave up about 3 years ago and just got an
           | iPhone. I do still have an Pixel 3 with CalyxOS on it tho. I
           | like the hackability of android, but it's just not worth it.
           | I just don't like mobile hacking, I do that with my desktop,
           | pi's, and various embedded boards that are much more open to
           | fun hacking.
        
           | bipson wrote:
           | Yeah, custom ROMs.
           | 
           | Most devices never get custom ROMs any longer than you would
           | get regular updates anyway (since newer Android versions
           | would not run on this chip).
           | 
           | Custom ROMs are a mess anyway:
           | 
           | - Untrusted sources
           | 
           | - Random annoying bugs (What, you need a camera?? Pff)
           | 
           | - Flaky "Android-Experience" (Yeah, you might be able to
           | install Google Apps... after the 6th try)
           | 
           | - Device is "untrusted" - no Google Wallet or banking apps
           | without yet another hack
           | 
           | - "Security Updates? You can get a full image every 2 weeks
           | if you want that, but no idea what is included and what will
           | break, sorry"
           | 
           | - Performance and stability of the device usually takes a big
           | dive
           | 
           | Most importantly: You cannot build AOSP for a device, if
           | there is no support from the firmware (Qualcomm), which is
           | the main reason why there are no Android updates in the first
           | place - at least that's the problem nowadays.
        
             | zozbot234 wrote:
             | Google 'blueline' (the codename for Pixel 3) shows
             | "partial" mainline kernel support, and work in progress for
             | more -
             | https://wiki.postmarketos.org/wiki/Google_Pixel_3(google-
             | blu... So there is some hope that this might become at
             | least a semi-usable device with reasonably trusted, non-
             | flaky sources. Android app support can then be provided on
             | top of the mainline kernel as a custom "container" via
             | Anbox/Waydroid.
        
             | ethbr0 wrote:
             | Custom ROMs are the Pareto principle in practice. Yes, you
             | can relatively easily modify & build out 80% working
             | functionality. As for the final 20%...
        
             | evilduck wrote:
             | Custom ROMS are locked out of every Verizon device sold as
             | well. Locked bootloaders have relegated a huge chunk of
             | Pixel 3s to the landfill prematurely.
        
             | floatboth wrote:
             | > newer Android versions would not run on this chip
             | 
             | Why would all the Android Java stuff actually _require_ a
             | newer chip?
             | 
             | e.g. OnePlus 3 started with 7.x, was officially updated
             | only to 9.x, but with LineageOS it runs 11.x currently.
             | 
             | > Untrusted sources
             | 
             | As if the vendors are super trustworthy...
             | 
             | > you might be able to install Google Apps... after the 6th
             | try
             | 
             | Google services are "just one more zip to flash" and I've
             | never heard of having to retry multiple times.
             | 
             | > no Google Wallet
             | 
             | Not too hard to carry the actual physical cards, or use a
             | separate device (smartwatch).
             | 
             | > or banking apps
             | 
             | Complain to your bank / switch to a better bank.
             | 
             | > no idea what is included
             | 
             | LineageOS shoves the commit log right in your face, you can
             | have a pretty good idea when it's really important to
             | update.
             | 
             | > Performance and stability of the device usually takes a
             | big dive
             | 
             | Really? Performance and stability are typically the
             | _reasons_ to switch to custom.
             | 
             | CyanogenMod/LineageOS have been, in my experience, the most
             | performant and stable Android experiences by far, since the
             | 4.x days at least.
        
       | kombine wrote:
       | Thanks to this article I learned that my perfectly functioning
       | OnePlus 6T received its last update in November, 2021. I think
       | enough is enough and I will switch to Apple as soon as I can
        
       | uhtred wrote:
       | Just install an alternative android OS on the phone and it will
       | last you longer. Pretty sure Graphene supports the pixel 3.
       | Probably Calyx. Probably /e/OS.
        
       | ClumsyPilot wrote:
       | If it has software, it's not your property, and since software is
       | everywhere, your right to private property is gone.
       | 
       | You can't eacape this, now even batteries refuse to work without
       | a software update.
       | 
       | https://twitter.com/internetofshit/status/148496134391649485...
        
         | danuker wrote:
         | > You can't escape this
         | 
         | You can. Use a "dumb"phone.
         | 
         | Funny how "dumb"phones are better at reliability. No need for
         | updates, and battery lasts for more than a week.
         | 
         | Funny how they still offer replaceable batteries, even though
         | they cost a fraction of "smart"phones.
         | 
         | To avoid financing the software-planned-obsolescence empire,
         | you can use a combination of cheap second-hand "smart"phones
         | for maps and chat apps that are important for you, and a dumb
         | phone for reliable stuff like alarms, calls, and SMS.
        
           | fabioborellini wrote:
           | Now when dumb phones also have internet connectivity, is this
           | really sound advice? Having no updates only means that
           | vulnerabilities are not getting fixed. Since 4G connectivity
           | and WhatsApp have become the minimum requirement for the bulk
           | of the market, dumb phones have become Linux pcs with always-
           | on internet, too.
        
           | bradfa wrote:
           | Unfortunately, it seems that modern "dumb" (or feature)
           | phones now are being required (or only) to support LTE and
           | their stand-by battery life has declined quite dramatically.
           | Many now seem to advertise battery life of quite a bit less
           | than a week.
           | 
           | It's unclear to me why LTE appears to consume much more power
           | to "do nothing." But I recall easily getting a week or so of
           | actual battery life being completely normal a decade ago.
        
           | ClumsyPilot wrote:
           | Oh, you mean the ones that come with spyware preinstalled?
           | 
           | https://www.zdnet.com/article/unremovable-malware-found-
           | prei...
           | 
           | It is irrelevant if they have a touchscreen or are 'cheap
           | second hand', it has a processor and it runs software.
           | 
           | You want dumb phones, use analogue ones that plug into a
           | socket with a rotary dial and use a paper map for navigation.
        
             | heurisko wrote:
             | I doubt the restyled Nokia 3310 comes with spyware
             | https://www.nokia.com/phones/en_gb/nokia-3310
        
           | floren wrote:
           | I've been curious about the KaiOS phones for a few years
           | now... the OS is derived from the old Firefox mobile OS, but
           | most KaiOS devices seem to be candybar/flip-phones; the OS is
           | "smart"ish, but the hardware looks "dumb".
           | 
           | It's kind of hard to find information about them, but if I
           | could get a basic flip-phone that has a maps app, I'd be
           | reasonably happy. I used to get by with a dumb phone and just
           | write down directions before I left the house, but now that
           | I'm married, plans tend to change more often.
        
             | ClumsyPilot wrote:
             | I have the Nokia 8110 4G bananaphone, it has what's app and
             | maps, and syncs with your google account, thr battery lasts
             | about 2x as long as thay of a smartphone. It imagined using
             | it on trips or hikes, but its just collecting dust in the
             | drawer
        
       | julianlam wrote:
       | Doesn't Google publish the images for their phone, making it
       | easier to load custom ROMs?
       | 
       | https://www.androidauthority.com/unlock-pixel-3-bootloader-9...
       | 
       | Then
       | 
       | https://lineageosroms.com/blueline/
       | 
       | Done, now your phone will be supported damn near forever.
       | 
       | ----
       | 
       | I get that Google themselves should be supporting their phones
       | for longer. I completely agree. I just can at least say that
       | they've given you the tools to still use the phone after the
       | updates stop.
       | 
       | That's a damn sight better than other manufacturers... e.g. Nokia
       | 6, the bootloader is locked, and I had to pay some kid in some
       | random country to unlock it for me with his reverse engineered
       | tool.
       | 
       | So no, I give Google a lot of shit about their behaviour, but
       | phone updates? Could be longer but I won't hold them to it.
        
         | celsoazevedo wrote:
         | > lineageosroms[.]com
         | 
         | While that site links to official LineageOS builds, that's not
         | the official LineageOS website.
         | 
         | - https://lineageos.org/
         | 
         | - https://download.lineageos.org/blueline
        
           | julianlam wrote:
           | Thanks, I just quickly googled on my phone. Appreciate the
           | correction as I can no longer edit the comment.
           | 
           | By the way, I really like your Google Camera ports! Keep up
           | the good work.
        
         | CoolGuySteve wrote:
         | I bought 4 used Pixel 3 devices and all were bootloader locked
         | by the carrier.
         | 
         | Verizon refuses to unlock Pixel 3 devices if you don't have an
         | account with them.
        
       | mcnichol wrote:
       | How long though? This is the painful economics of technology.
       | 
       | I think a more pointed argument is the relationship the software,
       | hardware, and consumer has in this.
       | 
       | As consumers we really can only vote with our purchasing and much
       | of it is mired in learning by induction what we do/don't want.
       | 
       | The walled garden and immense control of iOS is great until it
       | isn't. The open landscape and diversity of Android is great until
       | it isn't.
       | 
       | The hardware manufacture and telecoms are an added pain in the
       | mobile ecosystem. They want a hook into getting advertising in
       | front of you so some of this hardware is subsidized through
       | bloatware and system level apps that can't be removed. I have an
       | Amazon Prime app that I cannot uninstall (only hide) because it
       | is a system app!?! Hardware manufacturing is a loss at the start
       | of the sale and supporting it is an added cost.
       | 
       | The economics of the system are problematic and going to iOS will
       | only work long enough until it doesn't. Point I'm making is the
       | problem is upstream.
        
       | Kique wrote:
       | As a current Pixel 3 user, I think this article is slightly
       | hyperbolic. The phone still works great other than a worse
       | battery, definitely not "garbage". The author is making it sound
       | like the phone stops working. But then again I still use Windows
       | 7 which also doesn't have security updates.
        
         | ploxiln wrote:
         | Yeah - and it's worth noting that you still get updates for
         | your browser and messaging apps (because the android version
         | isn't _too_ old). Just don 't install risky apps. If you're a
         | minimalist, you're fine with a phone that stopped getting base
         | system updates in the last year or two. I still use a Galaxy S8
         | that got its last security update 10 months ago.
         | 
         | If there's a vulnerability like _stagefright_ in the base
         | system that could make many up-to-date apps vulnerable, you 'll
         | hear about it on the news.
        
         | asciimov wrote:
         | What drove me off of Android was my bank stopped supporting my
         | device because of security updates. When I bought the phone it
         | was a just released LG flagship, I got a full 18 months worth
         | of sporadic at best updates, followed by nothing.
         | 
         | My bank disabled the app on my phone some 4 months later, when
         | some major vulnerability was still unpatched on my phone. They
         | told me to get a new phone, so I picked up an 2016 iPhone SE
         | and went on my way.
        
         | jmnicolas wrote:
         | Frankly I don't get why you still use Windows 7. For the Pixel
         | I understand that you make a choice between throwing perfectly
         | good hardware and security but for 7, I'm not aware of any PC
         | that can run 7 that can't run 10.
        
         | josephcsible wrote:
         | It's really dangerous to suggest that it's okay to continue to
         | use anything Internet-connected that doesn't get security
         | updates.
        
         | Aissen wrote:
         | It's not hyperbolic, your security profile and risk aversion is
         | just different from the author's.
        
           | neogodless wrote:
           | > forcing me
           | 
           | That's a bit hyperbolic. Your point stands, otherwise.
        
             | singlow wrote:
             | Its not hyperbolic. I wrote the policy for my company's
             | phone policy. If an employee wants to access any company
             | resources from their personal phone (optional) they must
             | submit to a phone audit. The audit is a checklist of
             | security best practices including verifying that the phone
             | is receiving security updates for the OS. So if they need a
             | phone for work, they either upgrade to a newer phone or
             | carry a second phone with security updates for work
             | purposes. Either way they have to get a new phone. What
             | else would a company do? You can't just have employees
             | storing credentials for company accounts on a device that
             | is likely to get pwned.
             | 
             | Personally I don't see how anyone could justify having an
             | out-of-date phone. Assuming you have it configured to read
             | your email, it becomes a gateway to every account you own,
             | which can have its password reset over email. MFA might
             | help as long as that MFA isn't an app on your phone. But
             | most websites don't support hardware security keys. If you
             | care enough to have a dedicated TOTP device, then why would
             | you want a phone with no security updates?
             | 
             | This use of "forcing" does not require bricking the phone.
             | Creating a situation where the only reasonable choice is to
             | upgrade the hardware qualifies as "forcing" in my opinion.
             | The phone is no longer capable of performing the job for
             | which it was designed in a safe way.
        
             | saltminer wrote:
             | Google isn't holding a gun to anyone's head or
             | intentionally bricking devices, but if you use your phone
             | for work (or it's a work-issued phone) and your employer
             | requires you update to the latest security patches
             | (enforced via MDM), the Pixel 3 is now useless.
             | 
             | And you're probably thinking "oh but this is an old device,
             | just get a newer one for work." True, but consider that
             | Pixel 6/6 Pro users got screwed over when the December
             | update was yanked [0] and the January update got delayed
             | for them [1] - while it was good for most users not to take
             | the buggy update, anyone whose device had those security
             | requirements ended up getting work-related functionality
             | disabled.
             | 
             | Of course, the companies that set these policies are
             | generally ones who will not make exceptions, so even though
             | you had the latest and greatest from Google, you couldn't
             | use it for work for several weeks until they finally pushed
             | out the January security update.
             | 
             | "People who have MDM-enforced security requirements" might
             | not be a large part of the smartphone market these days,
             | but every little bit counts when it comes to reducing the
             | volume of e-waste that usually ends up being dumped in
             | third-world countries.
             | 
             | [0] https://www.reddit.com/r/GooglePixel/comments/rxiv5r/en
             | terpr...
             | 
             | [1] https://support.google.com/pixelphone/thread/143968432/
             | googl...
        
         | dont__panic wrote:
         | Did we read the same article? Without security updates, you
         | really shouldn't rely on a phone for banking/payments/secure
         | messaging. Google has effectively killed the Pixel 3 for real
         | usage.
         | 
         | You should be able to throw LineageOS on there as long as you
         | don't have a locked Verizon bootloader. But there are a lot of
         | caveats to that, in terms of which apps will work when rooted,
         | which won't etc. etc.
        
           | boring_twenties wrote:
           | There's also the fact that LineageOS will fix only Android-
           | related bugs, you're still stuck with the unpatched vendor
           | firmware (which includes the kernel, unless I'm mistaken).
        
             | h4waii wrote:
             | LineageOS backports security patches when possible,
             | including kernel-related ones since they ship their own
             | kernel.
             | 
             | Firmware doesn't include kernels, generally speaking.
        
           | Aunche wrote:
           | How important are these security updates to your average
           | user? If they're meant to prevent hypothetical targeted
           | attacks, I honestly wouldn't be too worried about them.
           | Plenty of people continue to use their Android phone despite
           | not receiving security updates, yet I haven't heard anyone
           | having a issue with this.
        
           | cesarb wrote:
           | > Without security updates, you really shouldn't rely on a
           | phone for banking/payments/secure messaging. Google has
           | effectively killed the Pixel 3 for real usage.
           | 
           | There is a _lot_ of real usage which is not
           | "banking/payments/secure messaging". Besides, stopping
           | security updates does not mean the phone suddenly becomes
           | open to the whole world. Many vulnerabilities might be
           | exploitable only when running code natively on the device, or
           | only when within radio range, or only when plugged directly
           | to the USB port.
        
             | RHSeeger wrote:
             | > There is a lot of real usage which is not
             | "banking/payments/secure messaging".
             | 
             | In fact, I don't do any of those on my phone. Unless maybe
             | you count email as secure messaging in some way.
        
               | qzx_pierri wrote:
               | > Unless maybe you count email as secure messaging in
               | some way
               | 
               | I would say yes, considering email is often used as a
               | primary means to reset account passwords. Most services
               | support MFA (which could be somewhat of a mitigating
               | security control), but a LOT of services still don't.
        
       | wanderingmind wrote:
       | I'm amazed that Lineage OS still supports Pixel 1 while Google
       | can't provide support and updates for Pixel 3. Google just
       | doesn't care about long term support which makes business sense
       | since most people want to upgrade phones in 2-3 years. However it
       | is completely antithetical to themselves calling an
       | environmentally responsible company.
        
       | United857 wrote:
       | Perhaps for an end user, but from a developer POV, the Pixels are
       | some of the most developer friendly Android devices -- very
       | easily rooted, little unnecessary bloatware by default compared
       | to the likes of Samsung, Huawei etc.
        
         | MiddleEndian wrote:
         | It's always funny to me that companies pay developers to make
         | worse versions of Android instead of just not doing that.
         | Although obviously it's to force in some unremoveable
         | shovelware.
        
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