[HN Gopher] Sibyl - Prediction Service at DoorDash
       ___________________________________________________________________
        
       Sibyl - Prediction Service at DoorDash
        
       Author : bothra90
       Score  : 20 points
       Date   : 2022-01-23 12:44 UTC (1 days ago)
        
 (HTM) web link (doordash.engineering)
 (TXT) w3m dump (doordash.engineering)
        
       | bradknowles wrote:
       | Wait, so they are actively encouraging Sybil attacks?
       | 
       | See https://en.wikipedia.org/wiki/Sybil_attack
        
         | iratewizard wrote:
         | I think it's a coincidence. Sybil is reference to the book /
         | movie about multiple personality disorder. Both deal with
         | multiple personality systems.
        
         | woodruffw wrote:
         | I assume it's a reference to the ancient Greek prophetesses[1].
         | 
         | [1]: https://en.wikipedia.org/wiki/Sibyl
        
       | monkeydust wrote:
       | I'm yet to have the 'wow' moment from any recommendation
       | service.... Netflix, Amazon, Deliveroo... At best I get the 'meh
       | why not'. It's obviously a hard problem to solve.
        
         | o_____________o wrote:
         | Try TikTok for a few weeks, genuinely
        
           | ec109685 wrote:
           | TikTok is optimized to get as much signal as possible from
           | users, as well as they were smart about getting some signal
           | from the videos themselves:
           | https://www.eugenewei.com/blog/2020/9/18/seeing-like-an-
           | algo...
           | 
           | Something like Amazon gets very little signal after you
           | bought something whether you really liked it or not.
        
         | Zababa wrote:
         | My view on this is that recommendation services are made to try
         | to funnel people to the same thing. While they sell some kind
         | of "hyper personalization", they're just another kind of
         | classic marketing. Especially for Netflix. Talking about series
         | you watched seems to be a big part of watching series, so
         | pushing people to watch the same stuff works better.
        
         | loceng wrote:
         | If they had the full catalogue of all movies and series ever
         | made then it'd easily be much easier to actually make more
         | relevant recommendations, but their catalogue is actually
         | shrinking as they have less old content they've been able to
         | renew since those content owners have been starting their own
         | streaming services.
        
           | postexitus wrote:
           | Amazon, the book store has everything published under the sun
           | and still cannot recommend something better than "oh, here
           | you go, this is sci-fi as well!".
        
             | loceng wrote:
             | They arguably don't have your view history though, though
             | their relatively new streaming service will be likely
             | changing that slowly.
        
         | chrisjarvis wrote:
         | What about Youtube? Im surprised to not see them mentioned in
         | any of the comments under yours. For all their faults, I
         | regularly am recommended amazing(ly interesting to me) videos.
        
           | vernie wrote:
           | I read that something like 60 hours of video are uploaded to
           | YouTube every second, so I find it hard to believe that the
           | best stuff they can recommend is the same handful of 9 year
           | old videos I've already watched sprinkled with dogshit right
           | wing American political content.
        
         | Hokusai wrote:
         | > It's obviously a hard problem to solve.
         | 
         | Or maybe that is not the problem they are trying to solve. They
         | optimize to sell as much as possible, not to get you the best
         | experience.
         | 
         | It's like asking for the most shopped articles that are the
         | ones farther away. Is it difficult to design better
         | supermarkets? Or are they just optimizing for you to spend more
         | time and money inside?
        
         | clevergadget wrote:
         | tiktok is the only one i think
        
       | tyingq wrote:
       | The "Shadow predictions" bit is interesting. They could set that
       | up in a way to score it versus actuals...where the shadow
       | implementation automatically becomes the live one once it's
       | better than the incumbent.
        
       | sepiasaucer wrote:
       | People are commenting on the quality of Door Dash predictions,
       | but that isn't what the article is about. The article is just
       | about the architecture for high speed/throughput of prediction
       | requests.
       | 
       | I would be interested in knowing how much improvement they saw by
       | using C++ or Kotlin. Also, I don't really understand what compute
       | service is actually used to run the model predictions in this
       | framework.
        
       | wdb wrote:
       | Sibyl, was also the name of the Delphi clone for OS/2 :)
        
       | Forge36 wrote:
       | I just cancelled my membership (was free with a credit card i
       | already had).
       | 
       | They offered a "free membership" for 10 months "at a $120 value"
       | (which used to be $60 a year), however I couldn't figure out how
       | to activate it.
       | 
       | I can't figure out what the value is over other services/direct
       | from restaurant. Like another poster, most of the suggestions
       | were bad. "Do you want dairy queen?" Or "quick you can order free
       | from Kwik Trip in the next 10 minutes".
       | 
       | The post makes the suggestions look good. My top recommendation
       | is the cheesecake factory. Followed by McDonalds. Who are they
       | targeting? Who is getting McDonalds delivered?
        
         | decremental wrote:
         | I get McDonald's delivered all the time. Can't beat 13 minute
         | delivery for coffee in the morning.
        
           | woodruffw wrote:
           | Do you order anything besides coffee? Maybe I'm
           | misunderstanding, but why would you wait 13 minutes for
           | someone to drop off $1 of distinctly average coffee?
           | 
           | (I say this as someone who has ordered McDonald's through
           | DoorDash before.)
        
             | dfsegoat wrote:
             | It's a $12 minimum order where I am anyway. So you pay $12
             | whether you have $12 of items or not.
             | 
             | So, I am guessing GP has a couple egg-mcmuffins in there
             | somewhere.
        
           | vorpalhex wrote:
           | My coffee routine only takes 8 mins from whole beans to v60
           | pour over, most of that the kettle warming.
        
             | samcheng wrote:
             | ... with MUCH better-tasting coffee than e.g. McDonald's as
             | a bonus!
        
         | withinboredom wrote:
         | We get McDonalds delivered all the time. We don't have a car.
        
         | dangrossman wrote:
         | I get McDonalds delivered. Why not?
        
         | iratewizard wrote:
         | One of my wife's assistants likes McDonald's. A weekly reward
         | for no products breaking in shopping when she does packaging is
         | lunch. The cost of having McDonald's delivered is far less than
         | the opportunity cost for her to pick it up (and obviously for
         | us too).
        
         | jorblumesea wrote:
         | McDonalds is one of the most popular restaurants in all of
         | America. Forget DD, probably 10% of America orders McDonald's
         | every day. It's not that surprising. It probably keeps pretty
         | well during delivery because it's designed to be under a warmer
         | for long periods of time.
        
       | hobs wrote:
       | I see posts like this and just think that as far as I can tell
       | DD's recommendations are:                 Ads       Ads       Ads
       | Shitty place nobody would want to eat       Shitty place nobody
       | would want to eat       Shitty place nobody would want to eat
       | Shitty place nobody would want to eat       Oh look something
       | interesting
        
         | netizen-936824 wrote:
         | Doordash: Hey try this new place! _lists taco bell_
        
         | woodruffw wrote:
         | I have the same experience as you, and it's one of the main
         | reasons why I try to call places for takeout instead (or use a
         | local app).
         | 
         | I (idly) wonder whether they're optimizing for the wrong(?)
         | things: throwing a bunch of garbage up front maximizes the
         | amount of time that I spend in-app, which is probably one of
         | their key metrics. What they don't(?) realize is that I'm
         | spending all that time filtering through the dreck, and so the
         | metric is really measuring my frustration and not my
         | engagement.
        
       | bastardoperator wrote:
       | I predict they'll get my order wrong or leave something off
       | despite charging me and deliver my food cold.
        
       ___________________________________________________________________
       (page generated 2022-01-24 23:05 UTC)