[HN Gopher] Ask HN: Recommendations for an SMTP Sending Service?
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       Ask HN: Recommendations for an SMTP Sending Service?
        
       With the Google Apps changes I am looking at moving my emails
       somewhere else.  One solution is a SaaS service that would cover
       all my needs, but they all have limitations (except at very premium
       levels of prices).  I am considering hosting the incoming part
       (having my MX pointing to my home server) but I do not want to deal
       with the outbound part because of apparently how difficult it is to
       have consistent deliveries (because of spam filtering - there were
       several comments in HN about that).  Is there a good SMTP sending
       service that is affordable for home users (6 users sending a normal
       (low) amount of emails)? I guess that what I need is a service that
       will forward @mydomain emails (with the possibility to set up SFP,
       DMARC, ...) and handle at least two domains.
        
       Author : BrandoElFollito
       Score  : 66 points
       Date   : 2022-01-23 15:30 UTC (7 hours ago)
        
       | daneel_w wrote:
       | posteo.de and tutanota.com are both affordable. I previously used
       | the former for several years. No complaints.
        
       | patja wrote:
       | Amazon SES will cost pennies for personal use volumes. You really
       | need to stay on top of any reported abuse complaints or they will
       | shut you down quickly, which is a good thing in the big picture.
        
       | g8oz wrote:
       | Postmark. Be sure to set up SPF, DKIM and DMARC.
        
       | ilmiont wrote:
       | Another vote for Postmark. It works and it's a paid but
       | relatively affordable service - this is a good thing in this
       | area, as it keeps the spammers out, and means you have real human
       | support. I've not had a problem yet. Same can't be said for
       | SendGrid which is used on some client projects but has sporadic
       | deliverability issues at times.
        
       | jsisto wrote:
       | I have been using mailjet to do this for years. Their free tier
       | allows for 6000 emails a month or 200 emails a day
       | https://www.mailjet.com/pricing/#email
        
       | CodeWriter23 wrote:
       | I'm using Migadu for user and transactional emails currently. The
       | price is amazing, though the setup for mail on macOS is somewhat
       | different than what their FAQ suggests so that's a small headache
       | to have to deal with. Their approach to pricing is usage based on
       | the number of messages, and NOT the number of domains/email
       | addresses, that's awesome if you're into idea validation at
       | minimal cost. Supports SPF, DKIM, DMARC, forwarding, vacation
       | messages. https://www.migadu.com/
       | 
       | *not receiving any compensation from Migadu in any way
        
       | brightball wrote:
       | I've considered doing the same thing many times. My vote would go
       | to Sendgrid based on my last round of research 2-3 years ago.
       | 
       | Reasons: 1. Automatic DKIM rotation. Sendgrid will setup 2 CNAMES
       | so that they can automatically rotate your DKIM keys making this
       | a "set and forget" situation.
       | 
       | 2. Good delivery logs so you can see exactly why something wasn't
       | delivered if there was a problem.
       | 
       | 3. Different permission levels for different users included. You
       | can create a user with only SMTP permissions to use to send with
       | while not having to worry that if it's compromised someone can go
       | ballistic on your account settings.
       | 
       | 3a. Solid 2FA
       | 
       | 4. They fiercely guard their IPs against abuse.
       | 
       | 5. Ample free tier for personal use.
       | 
       | 6. I believe they have an option to spam filter your outgoing
       | messages so that even if the account (or machine) was
       | compromised, you could prevent delivery.
       | 
       | Those are the main reasons from my experience. Plus all the other
       | more standard features like read receipts, etc if you want.
        
         | Natfan wrote:
         | I'm working through the sign-up process for SendGrid (100
         | emails/day for free doesn't seem too bad), but their website
         | seems so damn _slow_. I had to wait about 15 seconds for the
         | signup page to load. You 'd expect they'd optimize that page
         | above all others to get conversions?
        
         | orev wrote:
         | I see so much phishing from sendgrid that I just blocked the
         | entire domain. I don't care if they're trying to be legit, they
         | clearly can't keep control over bad actors using their
         | platform. I've also done the same with Google appspot domains.
        
         | ComputerGuru wrote:
         | SendGrid is hot garbage hacked together. I reported a critical
         | bug (unsubscribed emails still receive future scheduled emails
         | causing high complaint rate) five years ago and they told me
         | they know about it, acknowledged it was a bug, and said they
         | had no plans to do anything about it.
        
           | kingcharles wrote:
           | Ugh. I had the same experience with a company recently.
           | Completely put me off them.
        
         | brightball wrote:
         | Replying to myself:
         | 
         | Wow, had no idea the Sendgrid situation had gotten so bad.
         | 
         | In that case, Mailgun.
        
         | Rastonbury wrote:
         | Sendgrid can close your account and you have no recourse, no
         | tickets or appeals. This happened to a friend I had set this up
         | for, account was closed for inactivity
         | 
         | Delivery wise I also heard they are one of the providers most
         | likely to get flagged as spam
        
         | nkmnz wrote:
         | Sendgrid has the worst IP addresses I ever used for sending
         | email and the customer support has been even worse.
        
           | briHass wrote:
           | Worse than SES?
           | 
           | I agree, though. You need to pony up for a dedicated IP from
           | Sendgrid to get good deliverability to many hosts. Small ISPs
           | tend to be the worst, IME, where Google, Comcast, etc work
           | pretty well with SG.
        
             | nkmnz wrote:
             | I've tried a dedicated IP from sendgrid as well, but our
             | sending volumes were way too low even for transactional
             | mails. It would have taken months of sending fake emails to
             | warm the address up.
        
           | wutwutwutwut wrote:
           | Yeah, there free tier was useless when I tried it.
           | Essentially couldn't send email to anyone, including myself,
           | since their fiercely guarded IP addresses were crap.
        
       | rikkipitt wrote:
       | Mailgun are pretty good. I use them on a couple of email services
       | I've built.
        
       | rootsudo wrote:
       | Sendgrid, but SES also is a good choice too.
        
       | cientifico wrote:
       | I can recommend https://docs.postalserver.io/
        
       | junon wrote:
       | Migadu has been great so far.
        
       | gfykvfyxgc wrote:
       | I'm guessing all the major clouds provide this?
        
         | BrandoElFollito wrote:
         | Yes, but for addresses that are hosted by them.
        
       | Aeolun wrote:
       | My vote (like someone else here) goes to Sendgrid. I've been
       | using them since before they were sold to Twilio and they haven't
       | let me down yet.
       | 
       | They also have a reasonable free tier that I basically never
       | exceed. I'm not sure if their basic features would fulfill all
       | your needs though.
       | 
       | That said, if you need personal email I'd say just use Fastmail,
       | and you won't be disappointed.
        
         | rawoke083600 wrote:
         | Just wait for it ! They can close your account on a moments
         | notice and there will be no way to get your data !
         | 
         | Sure use it if you sending spam'ish email (seems most do) but
         | for anything critical stay far far away !!
        
       | rawoke083600 wrote:
       | Well in my experience - I would HIGHLY recommended PostMark ! -
       | Great bunch of clever guys.
       | 
       | I would also HIGHLY NOT RECOMMEND Sendgrid.com - Used to use them
       | for 5 years and suddenly closed my production account over a
       | weekend when I wanted to move to paid service for better
       | analytics.
       | 
       | No I wasn't sending spam or against their terms of service.
       | Mostly password-resets and ticket-notifications. More importantly
       | if you look at discussion below seems I'm not the only one !
       | 
       | Previous comments + discussion.
       | https://news.ycombinator.com/item?id=29297229
        
         | schappim wrote:
         | I have used both Postmark and Sendgrid.
         | 
         | I've found that Postmark gets stuck in Barracuda spam filters
         | used by large organisations.
         | 
         | We do however continue to use Postmark.
        
       | tiernano wrote:
       | Try migadu: https://www.migadu.com/pricing/ about 20 quid for the
       | year, nearly unlimited domains, and good service. I use it for a
       | good few domains. Happy with them.
        
         | marban wrote:
         | Keep the quotas in mind on the cheapo plans.
        
       | philip1209 wrote:
       | I've been using Postmark for my personal email domain.
       | 
       | I was using Sparkpost, but I had problems. Specifically, some
       | email help desks seemed to reject the emails - so I was unable to
       | respond to some inquiries. Many friends reported that my emails
       | were going to Spam, too.
       | 
       | With Postmark, I've had zero deliverability issues.
       | 
       | I recommend monitoring DMARC closely to ensure deliverability. I
       | use this free tool from Postmark: https://dmarc.postmarkapp.com/
        
       | samwillis wrote:
       | Can wholeheartedly recommend Postmark, fabulous service and
       | support. Virtually no problems over the last 6 years and always
       | incredibly responsive to any questions.
       | 
       | Used to be with SendGrid, had a very bad experience with them
       | where (at the time) they showed little interest in small
       | customers and wouldn't go back. A lot can change in 6 years, they
       | may well be brilliant and now care more about small customers,
       | but for reference:
       | 
       | https://news.ycombinator.com/item?id=12142728
        
         | notreallyserio wrote:
         | Wow, that's great. Suggesting you rent a dedicated IP from them
         | to improve deliverability right after saying the move to new
         | IPs reduced deliverability.
        
       | yashg wrote:
       | For sending emails Amazon SES is what I would recommend. SPF,
       | multiple domains, SNS for bounced mails. It has it all. You have
       | to gradually grow the reputation. Been using for many years now.
       | Never faced any issues.
        
       | emptybottle wrote:
       | Fastmail has been great for both final deivery and outbound smtp
       | for personal email.
        
         | jsmith99 wrote:
         | I'm very happy with fastmail too but I'm only paying for one
         | inbox. If OP needs half a dozen users, then that's $300 a year,
         | which is excessive for light personal use. I suppose as they
         | only need SMTP they could set them all up as identities on a
         | single inbox but that's not what fastmail is meant for.
        
       | softwarebeware wrote:
       | Check out https://jlelse.blog/thoughts/2022/01/email-thoughts -
       | it was posted here recently
        
       | nkmnz wrote:
       | Try uberspace! Small German hosting provider that should cover
       | all your needs for sending and receiving email with a pay-what-
       | you-want model (>5EUR monthly encouraged). I host email adresses
       | for several projects with them and never had any deliverability
       | problems. Plus, they don't want any data from you.
       | 
       | https://uberspace.de/en/
       | 
       | Edit: they don't sell domains, but you can bring your own domain
       | that you have registered elsewhere.
        
       | kennydude wrote:
       | Zoho is usually pretty cheap and reliable. Been around for a long
       | time and don't seem to be going anywhere fast.
       | 
       | Their latest blog says to expect a well priced family solution in
       | the next couple of days
        
         | freedomben wrote:
         | I use Zoho for a small company and indeed the pricing is really
         | good and the product is reliable. The UI is really well
         | designed and they have thought about (and implemented) nearly
         | any feature I can ever think of. Really great service.
         | 
         | I plan to move my family to Zoho in the next couple of years. I
         | only haven't yet because I've got so many other items on the
         | to-do list.
        
         | mxuribe wrote:
         | > ...Their latest blog says to expect a well priced family
         | solution in the next couple of days
         | 
         | Oooh, now that is interesting! Reference (near bottom of blog
         | post): https://www.zoho.com/blog/workplace/honouring-the-
         | commitment...
        
         | toomanydoubts wrote:
         | Been using the free version of zoho for about 10 years. What an
         | amazing little piece of software.
        
       | blueatlas wrote:
       | A relative new player is MailerSend (https://mailersend.com/).
       | We've moved all of our transactional e-mail over to their
       | service.
       | 
       | They have a sensible onboarding and UI/dashboard. The dashboard
       | makes it clear how to set up SPF, DKIM and DMARC. There is a
       | generous free tier for a single domain. A single paid account
       | supports multiple domains starting at $25/mo for 50k outbound.
       | Support has been excellent.
       | 
       | And the biggest upside is that their shared IP range, so far, is
       | clean and not blacklisted. That was the clincher for us.
       | 
       | I have no connection to MailerSend other than as a happy
       | customer.
        
       | nacs wrote:
       | I moved my 5 domains, 3 user setup with around 50K emails to
       | Migadu.com after Google Workspace deprecation in the last 2 days.
       | 
       | Cheap ($20 a year, free trial), lots of features, decent webmail
       | interface and has no problem sending to/from Google servers and a
       | few other email services I've tested with so far.
       | 
       | I used imapsync (free/OSS) to move the emails.
        
         | shimonabi wrote:
         | Your comment should be on top. You really helped me.
         | 
         | I also transfered to Migadu today (before I saw your comment)
         | and was just looking for a tool to transfer the e-mails to an
         | old free Gmail account. It's really a scandal that Google
         | doesn't enable this in the Workspace migration wizard.
         | 
         | You also have to enable access to less secure apps on Gmail to
         | be able to use imapsync.
        
       | 1nf_ wrote:
       | I have had an awesome experience with https://mxroute.com/. The
       | owner takes deliverability very seriously and I have never had an
       | email go to spam. I would recommend it.
        
         | mxuribe wrote:
         | I had heard of mxroute previously, but for some reason, i only
         | thought they focused around transactional email...like
         | sendgrid, etc...and not what others might refer to as
         | conventional mail hosts. Their price is really compelling, and
         | the honesty of their documentation is refreshing! Take a gander
         | at some of their commentary around hosting calendars, contacts
         | for example: "...Just know, that's not where the bulk of our
         | time and energy is going."
         | [https://mxroute.com/docs/#/General/Do_You_Sell_Calendars]
         | Granted i have the need for email as well as calendar and
         | contacts, but damn that level of honesty is compelling for me
         | to at least consider them for my short list. Kudos to the
         | MXRoute folks for being honest!
        
         | kijin wrote:
         | +1 for MXRoute if you're just looking for an affordable
         | alternative to Google Apps and not some fancy API. They bill by
         | storage and not by the number of accounts, and they offer
         | discounts around the year if you look around. Also don't be
         | fooled by their frontend that looks like some run of the mill
         | shared hosting. Their backend is absolutely professional.
        
         | throw3847282 wrote:
         | If it's for a single user, at that price, Microsoft's Exchange
         | Online Plan 1 might be another option.
         | 
         | Otherwise Migadu or PurelyMail are a lot cheaper.
        
           | mariusor wrote:
           | I second PurelyMail. Their price schema is based mostly on
           | mailbox storage size, and I believe I paid under 10$ for the
           | last two years of hosting some catch-all mailboxes for
           | multiple domains.
        
         | ryan29 wrote:
         | My favorite thing about MXRoute is the super simple rate limits
         | that you can configure when adding a user. I use it on devices
         | for notification e-mails and being able to limit those logins
         | to something low like 5-10 emails per day is awesome. It really
         | minimizes the damage if something goes haywire, a device gets
         | compromised, or a device gets stolen.
        
       | 3np wrote:
       | The most well-renowned specializing in outbound SMTP AFAIK would
       | be Mailroute, Mailgun, Sendgrid, mxroute. They're all comparable;
       | pick whichever you think suits you best.
       | 
       | There's also "mail-hosters" like Posteo, Migadu, Fastmail.
        
       | xupybd wrote:
       | Have you thought about Mail-in-a-box and a cheap VPS?
       | 
       | I've had one up for testing and am surprised at the reliability
       | and ease of use.
       | 
       | https://mailinabox.email/
        
       | strickman wrote:
       | I recommend mailjet. I can send email from my openbsd terminal
       | that passes SPF and DKIM.
        
       | ryandrake wrote:
       | I know you specifically say you don't want to try self-hosting
       | outbound, but I'm going to still vote for it because I think the
       | reasoning you cited is a little second-hand FUD. I self-host mail
       | and yes, I occasionally run into annoying delivery problems, but
       | not often, and once you're configured (SPF, DKIM, and so on),
       | E-mail is set-and-forget. I think the reassurance of not relying
       | on the whims of yet another cloud provider outweighs the
       | convenience, but definitely reasonable people can disagree! Good
       | luck though. The cloud hosted solutions mentioned in other
       | threads are fine choices.
        
         | akerl_ wrote:
         | I'm not sure how you can say it's set and forget if you have to
         | deal with "occasional annoying delivery problems"
        
         | defanor wrote:
         | While I like personal mail servers and would suggest tech-savvy
         | people at least to try them, OP mentions a home server, which
         | probably involves a residential IP address, an ISP that won't
         | set a reverse DNS for regular users, and likely other
         | annoyances that would complicate mail delivery considerably
         | more than usual.
         | 
         | If you'll decide to give it a try, BrandoElFollito, it's best
         | to have at least one IPv4 address that isn't in a residential
         | range and not in DNSBLs, a /64 IPv6 subnet (since blacklists
         | tend to add at least a /64 subnet for those), ability to set
         | in-addr.arpa records.
        
         | ziffusion wrote:
         | I am trying iRedMail to self host an email server. What do you
         | use?
         | 
         | I've setup SPF, DKIM and DMARC. The PTR record is not possible
         | for me to setup. How did you get around that? Did you get a
         | static IP address?
         | 
         | What else do you think is necessary to make this better?
        
           | ryandrake wrote:
           | My stack is exim4, dovecot, and spamassassin, running on
           | Debian stable. I do have a static IP address as the machine
           | is a VPS. Admittedly this makes me reliant on my VPS provider
           | so technically the whole stack isn't in my control. I can
           | however in theory fail over to metal on my residential IP if
           | my VPS fails, although 1. I would want to request a static IP
           | from my ISP and 2. I have not tested this transition
           | recently.
           | 
           | At one point in the past I needed to get a different IP
           | address and suddenly had deliverability problems because the
           | IP I got from the VPS provider was previously naughty. Re-
           | requesting another IP was all it took to solve that.
        
         | 3np wrote:
         | I would maybe start with a provider (considering that OP is
         | hosting for others and not just themselves) and use that as
         | fallback as they eventually start setting up their own
         | outbound.
        
       | njhaveri wrote:
       | If you really want to host your own server for incoming mail, SES
       | would probably be fine for SMTP and very cheap. With things set
       | up correctly (SPF, DKIM), my personal experience with
       | deliverability has been problem-free. However, I've seen others
       | say they've still had issues because of the SES IPs. For double-
       | checking the quality of your setup, mail-tester.com is handy.
       | 
       | If you want to migrate to a free consumer service (like a
       | personal Gmail account and using aliases), a forwarding service
       | that also provides SMTP is an option. I've been testing Pobox.com
       | and it looks great ($20/yr for up to 20 addresses). I first tried
       | using my registrar's forwarding service, and sending from aliased
       | addresses via the Gmail SMTP Server, and had lots of trouble with
       | deliverability, so I wouldn't recommend that.
        
       | catern wrote:
       | I use Sendgrid's free tier in this exact way, for mail from
       | catern.com.
        
       | ei8ths wrote:
       | aws ses, super cheap, fairly easy to setup. I just wish they had
       | better or easier things like sendgrid has for analytics and
       | troubleshooting. But i am paying pennies for my low sends.
        
         | ftrobro wrote:
         | In my experience a few email services refuse to accept emails
         | from AWS SES, probably because a lot of automated emails are
         | sent from AWS SES.
        
         | dotancohen wrote:
         | I came to recommend AWS SES as well. I also use Google to
         | handle my mail, but I use a catchall email address and Google
         | does not support changing the From address of outbound mail.
         | I've been extremely happy with SES, as it is easy to set up and
         | so far as I know I've not had delivery issues.
        
           | Rastonbury wrote:
           | Gmail? You can add sending from other address/SMTP in the
           | settings
        
       | StayTrue wrote:
       | I run all my own services but just relented and setup mailgun as
       | an outbound SMTP relay. It works well and solves the
       | deliverability problems associated with low-traffic IP addresses.
       | The only tricky thing was making sure my outbound SMTP requests
       | authenticate to mailgun using domain-specific credentials
       | depending on which address I'm sending from (I have 5 different
       | domains).
        
       | jcun4128 wrote:
       | Been using mailgun for a long time free for 5000 emails/mo.
        
         | bayindirh wrote:
         | I use them for my infrastructure's notification mail needs.
         | Written a small tool to send e-mails from command-line via an
         | API key.
         | 
         | They're a joy to use.
        
           | brightball wrote:
           | The lack of automatic DKIM rotation is the only thing that
           | keeps me from using them instead of Sendgrid.
        
       | bayindirh wrote:
       | Why not purelymail?
       | 
       | It's cheap, allows multiple users, multiple boxes, TOTP,
       | Application Passwords, SMTP, Webmail, custom domains and more.
       | 
       | Starting $10/year.
       | 
       | https://purelymail.com/
        
       | mkdirp wrote:
       | I know you're probably not looking for a SaaS based on your
       | message, however, I recently migrated from ProtonMail to
       | mailbox.org because of reasons, and I really think it is worth
       | using over self-hosted solutions.
       | 
       | A big reason for not going with self-hosted setup is because of
       | the exact reason you mentioned. I just wasn't in the mood to
       | manage everything myself and keeping my IPs in good standing. On
       | top of that, the only place I could host it is on some cloud (I
       | live in a small apartment in London, so self-hosting isn't very
       | feasible), or worse, some smaller provider that potentially has
       | low to no accountability. I felt like I'm just moving the trust
       | from an email provider (who can arguably do a better job than I
       | can) to a cloud hosting provider.
       | 
       | For me, mailbox.org has been great, better than PM. I got the
       | standard package, which is EUR3 per month. It allows me to use
       | both of my email domains (using a catch-all), and allows me to
       | send emails from any sender (combined with Thunderbird's
       | customisable send field, it's great!). It has full integration
       | with any email client, as opposed to PM which requires either
       | their app, or ProtonMail Bridge.
       | 
       | The initial set up was a bit weird, and definitely not as refined
       | as ProtonMail's but in the end it worked. I'm able to use one of
       | my domains as a 1 email per website, and the other for
       | professional communications. They've also got an option to
       | encrypt all your email using a PGP key, which you can combine
       | with Thunderbird's PGP integration, or MailVelope.
        
       | bobbob1921 wrote:
       | I'm assuming google gsuite ("Gmail paid" where you can use your
       | own domain) is not an option bc of the 6 x users (and gsuite is
       | $/per user / per month) And same goes for office365.
       | 
       | I only Bring those two up as no one else has mentioned them, and
       | I was seeing other replies that were around the $25 a month mark
       | (which is close to these 2x for 6 x users). However with both you
       | get many more services/features than just email (especially with
       | office 365). Actually I think office 365 has a family plan that
       | is around the $10 /mo mark for up to six users
        
         | that_guy_iain wrote:
         | Google Workspace no longer has a minimum user count. I use it
         | with just one user.
        
           | shmoe wrote:
           | Did it ever? I've always used GApps/GWS with one user.
        
       | windex wrote:
       | I use simplelogin.io for a bunch of my personal domains. They
       | route it all to a catchall mailbox on gmail.
        
       | theblazehen wrote:
       | I've been using sendinblue, reliable and a very generous free
       | tier. Smtp2go is good as well, with a bit of a lower free tier
       | (9000 vs 1000 mails / month)
        
       | petee wrote:
       | I use the registrar Gandi, but there are a couple limiting
       | catches - you have to transfer your domain to them (good service
       | though), and only 2 email accounts are included per domain with
       | unlimited aliases, and additional cost per address is either
       | usd$0.40/per month for 3GB storage, or $2/mo for 50GB. They offer
       | webmail and all that but still give you imap & smtp access
       | 
       | So on the low end it would be $1.60 a month additional, not bad
        
         | BrandoElFollito wrote:
         | One of my domains is actually with Gandi (I am French - the
         | other one is with OVH). I was not aware of their offer but you
         | made me realize that, maybe, I could use their SMTP while
         | hosting my emails.
         | 
         | I am not sure which checks they do (it is possible/likely that
         | they filter on the email addresses that are registered with
         | them) but it is worth a try. Thanks.
        
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       (page generated 2022-01-23 23:01 UTC)