[HN Gopher] Google kills free G Suite / Workspace versions for e...
       ___________________________________________________________________
        
       Google kills free G Suite / Workspace versions for existing
       customers
        
       Author : Octopuz
       Score  : 308 points
       Date   : 2022-01-19 18:23 UTC (4 hours ago)
        
 (HTM) web link (support.google.com)
 (TXT) w3m dump (support.google.com)
        
       | area51org wrote:
       | Boy, you could not dream of a better way to drive people away
       | from custom Gmail domain accounts, and into the arms of
       | 
       | * Fastmail
       | 
       | * Protonmail
       | 
       | * Zoho
        
       | nightski wrote:
       | It's OK, I began killing Google from my life last year. Excited
       | for the last bits to be gone.
        
       | lobsang wrote:
       | So, does anyone have a recommended alternative for a mail
       | provider with support for custom domain names?
       | 
       | Like a lot of people this is literally the only reason I have a
       | legacy workspace account.
       | 
       | Also, I guess, any recommendations for a decent IMAP client for
       | Android?
        
       | Andrew_nenakhov wrote:
       | I'm actually rather salty about this, as a long-time G suite
       | user: google has considerably degraded the service over the last
       | few years. For example, since a couple of years ago you can't
       | rate apps on Google Play and leave reviews if you use a G Suite
       | account. You also can't use family subscription/space sharing
       | plans, which is especially ironic given that many years ago
       | Google was promoting G suite (or whatever it was called back
       | then) as a way to run your family emails on your own domain.
       | 
       | So the paid account is in several things worse than a free Gmail
       | account.
        
       | sigzero wrote:
       | I already pay $99 for Microsoft Office apps. I can move to them
       | for the lowest business account which includes that and for just
       | a little more get what I currently have. Anyway, I have until May
       | to figure out what I want to do.
        
         | binkHN wrote:
         | https://www.microsoft.com/en-us/microsoft-365/p/microsoft-36...
        
       | xpressvideoz wrote:
       | I'd like to call myself wise because I've alwayed used a
       | "genuine" Google account (@gmail.com) when I needed to purchase
       | digital goods. Not that I knew they would stop offering the free
       | version of G Suite, but there have always been some strange
       | inconsistencies between a genuine Google account and a G Suite
       | one, like feature differences and regional availability.
       | 
       | But I'm still using G Suite to forward emails sent to my domain
       | to my primary Google account, so I must find some alternatives to
       | it.
        
       | gnabgib wrote:
       | The article title is "G Suite legacy free edition", and is about
       | a service which hasn't been available for 10 years being finally
       | sunset, last day of access 30-April. Wouldn't "G Suite legacy
       | free edition ends May, 2022" be a less editorialized title?
        
         | q1w2 wrote:
         | Seems like the "real" deadline will be July 1st - and possibly
         | to the end of that month.
        
       | Malakun wrote:
       | Time to get a backup.
       | 
       | takeout.google.com
        
       | nighthawk454 wrote:
       | "I am altering the deal. Pray I don't alter it any further".
       | 
       | The problem here is there's no way out now. If 15 years ago you
       | made the mistake of wanting _gasp_ a domain for your email, you
       | 're basically roped into paying now.
       | 
       | Almost everything a free G Suite user wants is identical to the
       | free @gmail account, which is remaining free. Except the custom
       | domain. Fine - but there's no way to just lose the custom domain
       | at this point.
       | 
       | Over the years, the Google account has grown in importance and
       | things tied to it. It's fairly un-viable to migrate it to an
       | @gmail account. Especially for your whole family.
       | 
       | So, the options are nuke all your Google accounts and suffer the
       | consequences, or pay up.
       | 
       | Not like we didn't see this coming of course, but still sucks.
        
         | area51org wrote:
         | You're not roped in (good, albeit not free, alternatives
         | exist), but yeah, this is just a fuckover.
         | 
         | I've been paying google for GDrive for some time now, and
         | that's about to end. It's back to Dropbox. I know, I don't
         | _have_ to do this, but the hell with google. I 'm done. This is
         | nothing short of a needless f---over, and I want as little to
         | do with them as possible.
        
           | nighthawk454 wrote:
           | Not _absolutely_ roped in, but practically, yes. The cost of
           | switching is ridiculously higher than the cost of just paying
           | up - it's not a realistic option. Which, considering they
           | also control how hard it is to switch, is a bit artificial.
           | 
           | It would be a little different if they did this to _everyone_
           | and completely removed the free @gmail plans. But instead
           | they're targeting GSuite users when @gmail plans are _right
           | there_, because they know they can get it.
           | 
           | Honestly, if it weren't for the alternatives setting somewhat
           | of a market price, little could stop them from charging
           | triple. The only comparable plan is the lowest tier of 4
           | tiers as it is, and I doubt it's gonna get _cheaper_ over
           | time.
        
             | fragmede wrote:
             | Not really - that was the whole point of getting my own
             | domain, so I could move it over if something like this ever
             | happened. Mail to me gets sent to user@domain.name, both
             | before and after the switch. You can argue the other
             | services like google drive and docs are harder to move, and
             | that's true, but those also have their own alternatives
             | that aren't quite as reliant as email is in having the same
             | user@domain.name forever.
        
         | someguydave wrote:
         | I guess Google feels it has enough of a monopoly they can
         | afford to piss off any finite number of people (even very early
         | peer-to-peer evangelists of their product) and write it off as
         | business as usual.
        
       | SergeAx wrote:
       | I don't know if it was inevitable, but I do not share a sentiment
       | here. Supporting domain mail with web interface and services
       | around is costs resources, and Google have no obligation spending
       | it forever. It was a nice gift and I feel grateful. I also feel
       | it is a perfect time to try out new CloudFlare's domain email
       | forwarding service, while it is free.
        
         | rssoconnor wrote:
         | Where are you planning to forward email to?
        
           | SergeAx wrote:
           | My primary Gmail address.
        
         | donmcronald wrote:
         | It costs more for a single user on Google Workspace or MS365
         | than it used to cost for shared hosting that came with
         | 50-Unlimited email accounts. Small businesses that only need
         | email are getting royally screwed by big tech. Everything is
         | more complex, has no additional features, and is a solid 10x
         | what it should actually cost once you have 10+ users on email.
         | 
         | And before anyone chimes in about needing to deal with backups,
         | etc. on shared hosting, go check out all the backup products
         | for MS365 and Google Workspace.
         | 
         | And before anyone chimes in about deliverability issues, those
         | are _caused_ by Microsoft, Google, etc., not solved by them.
        
           | easton wrote:
           | You get Exchange with the Microsoft offering, which offers
           | things like (good) calendars and contacts, and push email to
           | your mobile phone, which you could do with IMAP but many of
           | those shared hosting platforms didn't have to begin with.
           | 
           | Exchange is $1 per month, which is perhaps a little more than
           | shared hosting but you get way more features.
        
             | hackerfromthefu wrote:
             | Are you saying office365 email is $1/month? Source please
             | as thats way lower than I recall or found in a search.
             | Cheapest seems to be $4 US p/m/u
             | 
             | https://www.microsoft.com/en-
             | us/microsoft-365/exchange/compa...
        
               | easton wrote:
               | That's what I was thinking of, sorry I got it that wrong.
               | I could've sworn there used to be a frontline plan that
               | was something lower than that, but now I can't find it.
        
       | sschueller wrote:
       | Thanks Google, this is the push I need to leave your God damn
       | platform for good. Good bye.
        
       | jasonsync wrote:
       | A long, long time ago I registered a domain name for a close
       | group of friends, and the 4 of us have been happily use the free
       | Gsuite for email @thedomain ever since.
       | 
       | From what I can tell we'd will have to start paying CAD $31.20
       | per month for 4 users. Seems pricy for our use case?
        
         | dylan604 wrote:
         | do the friends only email each other on the domain, or use it
         | for all things email? if doing it just amongst the friends, you
         | can drop to just one account, then share the credentials
         | amongst the group. use it like freedom fighters to just write
         | drafts to each other.
        
           | jasonsync wrote:
           | It's their primary personal email account for everything.
           | Mine too.
        
       | cosmotic wrote:
       | My retired mother and retired father are both considered "users"
       | and so are my numerous service accounts. This will cost me almost
       | a thousand dollars a year for three actual humans that use the
       | service for nothing more than gmail.
        
         | laurasia99 wrote:
         | I'm in the same position, except 5 warm bodies. Thank you HN
         | for this story - at least now I've got a few months to start
         | migrating & consolidating these 'users'.
        
       | hnarn wrote:
       | Cool, finally an excuse to spend some time to completely exclude
       | Google from my life. Get f***ed.
       | 
       | It's been bothering me for years how nothing about Google Apps is
       | smooth, the accounts are consistently not treated like "normal"
       | Google accounts (for example, you can't buy Youtube Premium even
       | if you wanted to), and I guess I should have seen the writing on
       | the wall.
        
       | cblconfederate wrote:
       | Is this google scraping the bottom of the barrel ? That would be
       | a worrying sign
       | 
       | And it doesn't help that navigating "google business account" is
       | a nightmare. I m looking how to edit aliases to an email account,
       | there's no option to edit it.
        
       | SamCritch wrote:
       | Oh this is a monster pain in the ass. All 5 family members are
       | using this service for mail, Android phones/apps, TV, movies etc,
       | plus I have a couple of extra accounts (e.g. separate email
       | account for e-commerce orders). I already pay for extra Drive
       | space and I buy movies frequently enough.
       | 
       | All I want is to be able to use my own domain for my family, and
       | carry on using the current settings on Android etc. Now I'll be
       | paying over $40/mo for it.
       | 
       | Can't Google just come up with an "own domain for families"
       | version at a lower price, and make it work with the child
       | protection features?
        
       | taf2 wrote:
       | Interesting my free gmail domain from my company from 15 years
       | ago is still alive and well... granted my new company from 12
       | years ago is now paying for gmail... but i wonder does this mean
       | my old company email will soon vanish?
        
       | msmoke wrote:
       | I hope they make a tool to migrate accounts into individual
       | Google accounts. I've been using G'Apps to back a family domain
       | and will be moving to Fastmail which will leave anyone whose made
       | purchases on the Play store or the like in the lurch. Hopefully
       | no one has but I'm expecting some awkward conversations over the
       | next few months.
        
       | kk6mrp wrote:
       | I'm young enough that I missed the free tier however I later
       | eventually came across MXRoute [0] which is still offering the
       | lifetime promo. Looks like it increased to $175 since I bought
       | it. I haven't been disappointed and it is faster than Gmail from
       | my experience. I host Cypht [1] for the front-end instead of
       | using their webmail.
       | 
       | [0] https://mxroute.com/ [1] https://cypht.org/
        
       | yaacov wrote:
       | > As of December 6, 2012, Google stopped offering the free
       | edition to new customers.
       | 
       | 10 years of a free product is not bad
        
         | OmegaPG wrote:
         | This.
         | 
         | It will definitely hurt us financially as we have around 10
         | domains with 20 email ids. We can't delete them due to older
         | emails but can't complain as Google did allowed free account
         | for 10 years.
         | 
         | I hope there is a service Migration of emails from Gmail to
         | other platforms.
        
         | q1w2 wrote:
         | 99% of the users of the free product just wanted to have their
         | group/family/etc to use gmail with a custom domain.
         | 
         | That product is still free at other providers. We'll just be
         | moving.
        
           | tagrun wrote:
           | What are those other free providers?
        
           | Alupis wrote:
           | What providers offer 10 years of email (guessing many GB in
           | size), plus allow using your own domain name for free?
           | 
           | All the one's I'm seeing are paid options, some of which get
           | very expensive if you have more than just one or two users.
        
           | edoceo wrote:
           | It will cost you dozens of hours to move your 10+ years of
           | digital stuff. The big G has done a real pinch here.
        
             | greatpatton wrote:
             | Yes but for my family of 4 it would cost me 4 _6_ 12= 288$
             | per year! That's about 50% of my yearly unlimited fiber
             | internet access (that also come with a free email).
             | 
             | For me that's the last nail in the coffin, will make sure
             | in the future to keep away from all Google product (private
             | or professional).
             | 
             | What is strange is how in a few year Google went from the
             | cool company where everybody wanted to work to something
             | that can almost be compared to a tobacco company.
        
             | redleggedfrog wrote:
             | In my case it won't, because, of course, it's all backed up
             | locally. This Google outfit can be pretty sketchy at times
             | - needed to make sure they didn't close down and take my
             | stuff.
        
               | edoceo wrote:
               | rclone FTW!
        
             | YXNjaGVyZWdlbgo wrote:
             | Google Takeout is not even that bad...
        
         | vesinisa wrote:
         | Yes, and Hacker News calling it "killing for existing
         | customers" is ridiculous. No service or access is being
         | "killed" here - they are simply asking to start paying for it
         | like everyone else.
        
           | bmarquez wrote:
           | One of the problems is that people who paid for Google Play
           | purchases and other services have no way of migrating them to
           | a free Gmail account.
        
             | edoceo wrote:
             | Or from free into the Paid ones - either move you pay
             | twice.
        
               | KallDrexx wrote:
               | Wait, we'll lose our purchases even going from gsuite to
               | workspace? Is that confirmed somewhere?
        
               | decrypt wrote:
               | I think the parent company misunderstood the process as
               | being required to move to a new Google account. That's
               | not the case as far as I can tell from the support
               | document. The account remains the same, just have to pay
               | for the service.
        
               | someguydave wrote:
               | "How does the upgrade affect my current G Suite legacy
               | free edition subscription?
               | 
               | Your current G Suite legacy free subscriptions and
               | related services will continue to function as they do
               | today, until you self-upgrade or we upgrade you
               | automatically to one of the new editions."
               | 
               | That "until" is really ambiguous - does that mean
               | services terminate when you self-upgrade?
        
         | deweywsu wrote:
         | Nothing against you, but a clarification here: this is a
         | service, not a product.
        
           | dylan604 wrote:
           | For the free service, the user was the product.
           | 
           | Now, the service is the product. Only since it's Googs, the
           | user will still be a product too. Googs needs to re-watch the
           | Seinfeld episode on double dipping.
        
         | KallDrexx wrote:
         | It's not just that I can't use them for email anymore. I
         | wouldn't mind that.
         | 
         | But now I'll lose access to any purchases on my phone, my
         | Youtube purchases and history, I need to create a new account
         | for my phone, etc....
        
           | Macha wrote:
           | Maybe it's just a relic of me holding out for the Google Plus
           | migration so long but my youtube account is a "brand account"
           | which is definitely a thing I can transfer to another google
           | account (indeed there were a few youtubers who got famously
           | scammed last summer into doing this). Maybe yours is set up
           | similarly?
           | 
           | Android apps will be a pain. I have apps that are no longer
           | sold, or am grandfathered on a premium 1 time purchase for
           | stuff that is now subscription based, etc.
        
             | KallDrexx wrote:
             | > Maybe it's just a relic of me holding out for the Google
             | Plus migration so long but my youtube account is a "brand
             | account" which is definitely a thing I can transfer to
             | another google account (indeed there were a few youtubers
             | who got famously scammed last summer into doing this).
             | Maybe yours is set up similarly?
             | 
             | Could be. I'd have to figure this out, thanks for the heads
             | up.
        
             | KallDrexx wrote:
             | Looks like that may not be possible for people in my
             | situation. From the youtube docs:
             | 
             | > You can move your channel and its videos over from one
             | account to another. Note that if your account is a
             | supervised account or a work or school account, you cannot
             | move your channel.
             | 
             | So it depends if g suite is considered a "work or school"
             | account or not.
        
       | gingerlime wrote:
       | Glad I migrated my email off of it to Fastmail (although still
       | going through my own email server)
       | 
       | Any tips for downloading google docs and sheets? any online
       | alternative for those? (libreoffice or Mac numbers aren't that
       | exciting...)
        
       | batrachos wrote:
       | 'Google kills' is the information technology equivalent of
       | 'Florida man'. Always a fount of disappointed amusement.
        
       | SteveNuts wrote:
       | Google is really on a killing spree lately. Can any insiders give
       | us insight into whether the people at the top of Google are aware
       | that they have a strong reputation in the community for killing
       | things off?
        
         | joemi wrote:
         | I wouldn't really rank this one under "lately" since it's been
         | a legacy version for a decade. The writing was on the wall for
         | this a long time ago.
        
         | withinboredom wrote:
         | not an insider but I don't think they really care.
        
           | dylan604 wrote:
           | also not an insider, but it's obvious that Google is running
           | out of runway and needs to start making money on its products
           | lest it should shutter its doors. /s
        
         | aingisni_del wrote:
         | Do you really think they care about that reputation? It's
         | simply binary: Product makes money, product does not make
         | money. Did you think Google was giving away free stuff for "the
         | community"?
        
           | evilduck wrote:
           | Loss leaders are a thing. I've had a free GSuite account on
           | my personal domain which effectively acted as free job
           | training and contributed to choosing them as an email
           | provider for two companies I've worked for and clearly
           | contributed to vastly more revenue than it would cost to host
           | my personal GSuite account for my next 10 lifetimes. Over the
           | last decade I've slowly but surely stopped recommending
           | Google for anything they offer. It's been a slow attrition
           | but I've wound up at zero.
           | 
           | They've very effectively taken a good chunk of their best
           | evangelists and turned them into detractors. I have no idea
           | if they've done the math and decided that was worth it, but I
           | sure hope they have and it's not just total incompetence from
           | one of the biggest players in the industry.
        
             | daveloyall wrote:
             | Exactly. As an early adopter, I brought who knows how many
             | souls to gmail. I set up a couple small companies on Google
             | Apps, or whatever they want to call it this year. (Mine is
             | called GAFYD...)
             | 
             | When Google gave me a free HTC Magic handset in San
             | Francisco, I showed it to everyone. I performed tricks with
             | it. I made people want one.
             | 
             | To this day, three members of my immediate family use newer
             | models of my old Pixel phone.
             | 
             | I told a man with a lot of CPU heavy jobs that GCE exists.
             | 
             | I'm talking about "influence" a lot.. but let's be clear,
             | that's not all.
             | 
             | Google knows me--or at least it had the opportunity to.
             | Somewhere between all those referrals and the emails in my
             | mbox files at gmail and GAFYD which _pre-date the launch of
             | those services by a decade_ or my bug reports, or _working
             | in one of their datacenters for a while_ , they should know
             | that I helped them be what they are today.
             | 
             | Maybe they do. Maybe this kind of treatment is what I
             | deserve.
             | 
             | (to reiterate what others have posted, it isn't about the
             | money. It's about the major unplanned migration. Which they
             | _still_ have not notified me about.)
        
           | throwoutway wrote:
           | Haha! Just yesterday, that is exactly what Google was
           | promoting as their first defense against antitrust
           | regulation. That "these free services provide thousands of
           | dollars a year in value to the average American".
           | 
           | So if they're going to kill the free stuff, then they have no
           | ground to stand on.
           | 
           | https://blog.google/outreach-initiatives/public-
           | policy/the-h...
        
           | SteveNuts wrote:
           | I'm not necessarily just talking about this particular
           | instance, just in general that's definitely been the overall
           | theme of the discussion when things like this happen. We're a
           | paying G-suite customer so we're not affected, but we HAVE
           | been affected by features that users adopt as part of their
           | workflow and productivity that Google decides to axe on a
           | whim.
           | 
           | It makes us as an IT organization look stupid when our users
           | come asking us where the feature they rely on went. I just
           | want to know if leadership at Google has any inkling that
           | this is their reputation or not.
        
       | Karunamon wrote:
       | I wouldn't mind this so much if I didn't have _quite a lot of
       | money_ tied up in Android purchases. The fact that they don 't
       | offer a migration path for this ought to be criminal.
        
       | greatpatton wrote:
       | People are talking about their purchases on Google play, but
       | that's not the main point. All the web services where you used
       | Google as the IdP are going to be toasted if you move. You will
       | to go through all the services you use to see how to transfer
       | your account there. It will teach me one thing: never ever use an
       | external IdP and always create local account.
        
       | shimonabi wrote:
       | I won't be spending 6$/month, that's for sure. I'd rather go
       | self-hosting.
       | 
       | I quit Facebook. I can quit Gmail too.
        
       | mike503 wrote:
       | Holy shit, this is pathetic. I should be grateful for the years
       | I've spent on a grandfathered plan, but it's mostly the same as a
       | plain old free gmail account (for anything I use and the hundreds
       | of small businesses I helped setup on it) and that's not going
       | anywhere. I'm slightly above annoyed for my own personal setup
       | (just using it for email, guess I'm going to have to look into
       | setting up forwarding instead) but for the hundreds of small
       | businesses I setup and have been enjoying it and relying on it
       | (and often wouldn't be using it if it was let free) I have no
       | idea what to say to them. Most of them are so small $6/month
       | simply isn't worth it for the low volume of email they get and
       | now they're also going to have to deal with migration.
        
       | babycake wrote:
       | So for regular users, does this mean my google docs, sheets,
       | photos will be gone? What is G Suite vs Workspace? Or will all my
       | docs be ported over and I'll still have access?
        
         | someguydave wrote:
         | Yes I would like to know this too. from the fairly useless
         | google support doc:
         | 
         | "How does the upgrade affect my current G Suite legacy free
         | edition subscription? Your current G Suite legacy free
         | subscriptions and related services will continue to function as
         | they do today, until you self-upgrade or we upgrade you
         | automatically to one of the new editions."
         | 
         | So does this mean I lose all of my google gmail, photos,
         | sheets, drive, YouTube etc or not?
        
       | theossuary wrote:
       | I'm definitely getting screwed over by this. I've hosted close
       | friend's and family's email for a decade now on an old G Apps
       | instance. We only ever used it for email on a custom domain. It
       | was most useful because I could reset passwords for them if they
       | forgot it. Now I'm going to have to figure out what to do.
       | 
       | Microsoft's Family offering is way better (not saying much
       | considering Google doesn't have one). Right now I'm really
       | considering moving over to them. But I have no idea what the
       | migration of a decade of email across 5 inboxes will look like;
       | not to mention Calendar and contacts. I used this as my primary
       | email on at least 7 android phones (the original Pixel up through
       | the Pixel 6 I preordered). The loss of Youtube purchases; android
       | play purchases, etc. is going to hurt. I'm sad it isn't illegal
       | to turn a free account into a paid one when it means losing
       | purchased content like this.
       | 
       | I'm not 100% sure what to do, I don't have dozens of hours to
       | walk everyone through a migration; and Google provides absolutely
       | no migration tools to help with this. This is the last time I'll
       | be burned by Google though. I used to be a huge fan; but at this
       | point I'm done. I'm really looking forward to cutting them out
       | completely. As an added bonus; I no longer have to worry about
       | them deciding to ban my account one day and lose everything.
        
         | Andrew_nenakhov wrote:
         | > But I have no idea what the migration of a decade of email
         | across 5 inboxes will look like; not to mention Calendar and
         | contacts.
         | 
         | Contacts and Email seems to be the easy part: you can download
         | the emails via IMAP to a client like Thunderbird, and the re-
         | upload them on a new account. Years ago I did this transferring
         | from one G Suite account to another for a friend, worked very
         | well. Contacts can be exported in CSV and then imported bia
         | CSV, no big deal too. I have routinely transferred loads of
         | contacts between different systems this way, including Gmail.
         | With calendar, I never had a necessity to transfer data, but I
         | imagine that there are ways, given that it uses a standard
         | iCalendar format.
        
           | digital_voodoo wrote:
           | Are you sure about the re-uploading part? I've had an issue
           | like that last week, and am currently stuck with my mails
           | locally, not able to 'put them back' to the IMAP server. Not
           | Gmail though.
        
             | Andrew_nenakhov wrote:
             | I most definitely did re-upload it without any issues to
             | another G suite account. It was in 2014 though, maybe
             | something did change since then. Here [1] people write that
             | there are probably some differences between Gsuite and
             | regular gmail accounts.
             | 
             | [1]: https://superuser.com/questions/446135/import-e-mail-
             | via-ima...
        
             | vetinari wrote:
             | Make sure you are not uploading into the Inbox folder. Any
             | other folder should be fine.
        
         | isodude wrote:
         | Shameless plug but https://epostflytt.se is a online mail
         | transfer tool. Coming to think about it we should add calendar
         | and contacts as well.
        
           | criddell wrote:
           | What is it? I can't read the page but am interested in
           | something that could ease migration.
        
             | isodude wrote:
             | You add your credentials for the old and the new account
             | and the tool moves the mail between the two. Very easy if
             | you don't want the hassle. It should indeed exist an
             | english version, I think there's a newer version soon to be
             | released.
             | 
             | You can add several mail accounts and get a mail when the
             | transfer is complete.
        
         | apohn wrote:
         | Something I just discovered is that Office 365 Family only lets
         | you use custom domains if they are hosted by GoDaddy. If you
         | want to use another domain registrar you have to get Microsoft
         | 365 Business, which has a similar price as Google Workspace :(
         | 
         | There's no way I'm moving my domain to GoDaddy.
        
         | wffurr wrote:
         | Why would you lose purchases? Can't you continue to log in with
         | the same email@domain just with a different provider for mail /
         | calendar / etc.?
        
           | someguydave wrote:
           | If you migrate to a google workspace subscription wouldn't
           | you keep the purchases?
        
             | wffurr wrote:
             | I don't even think you have to do that. Your Play account
             | is tied to the email address itself, which you can migrate
             | to another provider with DNS, not the workspace / gsuite
             | stuff.
        
               | theossuary wrote:
               | According to what I've read I'll lose access to my google
               | play purchases made under my legacy g suite account
               | unless I decide to pay $6/month indefinitely. I'm not
               | 100% sure, can't be until I do it; but I'm pretty
               | certain, after reading through posts like https://support
               | .google.com/googleplay/thread/3195114/transfe...
        
               | junar wrote:
               | For what it's worth, I came across this passage:
               | 
               | > After 60 days in suspension, you will no longer have
               | access to Google Workspace core services, such as Gmail,
               | Calendar, and Meet. You may still retain access to
               | additional Google services, such as YouTube and Google
               | Photos.
               | 
               | https://support.google.com/a/answer/60217
        
       | jtc331 wrote:
       | I've got multiple domains on "G Suite legacy" which the admin
       | console claims have been around since March of 2013. Given the
       | article references December 6, 2012 as the date they stopped
       | offering this I'm wondering if I somehow have a different product
       | that wasn't sunset?
       | 
       | The name is exactly what's referenced in this article, but I've
       | received no notice, and I don't see any warnings on
       | admin.google.com for these accounts.
       | 
       | What gives?
        
         | Strom wrote:
         | I'm pretty sure the date shown in admin.google.com is
         | incorrect. For me it also shows March 2013, but in reality I've
         | had it since 2010 - and I've got e-mails still in my inbox to
         | prove it.
         | 
         | The more disturbing part is that I, like you, haven't received
         | any notice from Google themselves.
        
       | filmgirlcw wrote:
       | I can't be too mad because I've had 15 or 16 years of free
       | service, but I'm now annoyed I have to investigate where I want
       | to migrate, since I literally don't use any of the other Google
       | services.
       | 
       | And now I get to figure out what happens when a Google account is
       | no longer tied to a paid Google account for stuff like calendar
       | and document access.
        
       | rndmio wrote:
       | If they'd just let me transition my account to a normal one so I
       | don't lose everything I've purchased in the play store that'd be
       | fine. I don't need everything else, I just don't want to lose
       | what I've already paid for.
        
       | daftdoki wrote:
        
       | pitterpatter wrote:
       | So what happens if you have Google Voice with a legacy Google
       | Apps account?
       | https://workspace.google.com/intl/en_us/pricing.html shows that
       | Google Voice is a separate add-on from Google Workspace
        
         | bmarquez wrote:
         | It's still possible to port-out your Google Voice number for a
         | fee. I wouldn't rely on keeping Google Voice after Google kills
         | the legacy accounts. If you have to, port out to a different
         | SMS service (you could port back in to consumer Gmail if you
         | really wanted to).
         | 
         | Back when legacy accounts weren't legacy, Google Voice was free
         | for G Suite (I think they are now called "unmanaged") and
         | Google is trying to get rid of those accounts in favor of newer
         | paid "managed" accounts.
        
       | iamben wrote:
       | I'm happy I've been able to use this (for free) for such a long
       | time - genuinely great. But I do hope the 'seamless' transition
       | will sort the things that just fell by the wayside, like the
       | ability to review Play store apps etc.
        
       | pronik wrote:
       | I probably have no problem paying for the service (gotta become a
       | customer after being a product for 15 years). However, the
       | service needs to start being on par with the regular Google
       | account offering. Most of current users me included have setup
       | family domains, but that's one of the areas which does not work
       | with GAFYD/G-Suite/Workspace properly -- no Family Link, not
       | Family Sharing in Android etc. The solution according to Google?
       | Create a @gmail.com account for these cases. Speaking of which:
       | same goes for children's accounts for Family Link -- you can only
       | create a @gmail.com one for children, not an account in your
       | domain which you control. This needs fixing.
        
       | Apreche wrote:
       | I knew something like this would probably come, but it doesn't
       | make it any better. Complete BS.
       | 
       | 16 years ago me and my friends signed up for "GMail for your
       | domain". That's it. We wanted to use GMail, which was by far the
       | best email available at the time, and have email addresses at our
       | own domain instead of @gmail.com. That's it.
       | 
       | Since that time several of us have been using our
       | GFYD/GSuite/Workspaces accounts as our primary Google accounts.
       | We're not a business. We don't use any business features. We just
       | use them as our personal Google accounts. We use them for
       | YouTube, Photos, everything. Our entire digital identities are
       | bound to these accounts.
       | 
       | Yet, over the years, these accounts are just worse than free
       | personal Google accounts. Because we are not a business, there is
       | absolutely no benefit to these accounts whatsoever other than the
       | custom domain. In fact, we can't even use the new version of
       | Google Pay. It only works with free accounts! We all had to
       | switch to other payment platforms to split bills. Ironically,
       | we'll have to use one of those non-Google platforms to split the
       | Google Workspaces bill as well.
       | 
       | And now we're being forced to pay for something that everyone
       | else gets for free. I'd be less angry if we got some kind of
       | benefit above and beyond normal free Google accounts. I'd be less
       | angry if the price wasn't a ridiculous per-user rate. I'd be less
       | angry if we weren't forced into this against our will. This is
       | not what we signed up for 16 years ago. I'd be less angry if they
       | offered some way to escape. Let use merge/transition our accounts
       | with personal Google accounts. Let us have personal accounts with
       | custom domain, iCloud offers that feature now.
       | 
       | Nope. Just looks like most of our accounts are going to get
       | deleted or are going to have to pay $6/month for nothing.
        
         | cromka wrote:
         | > I'd be less angry if they offered some way to escape. Let use
         | merge/transition our accounts with personal Google accounts.
         | Let us have personal accounts with custom domain, iCloud offers
         | that feature now.
         | 
         | Same exact story, although we have been using it like this
         | closer to 20 years now.
        
           | mixologic wrote:
           | yep. Set mine up in 2004. I would _gladly_ switch over to a
           | normal gmail account with a custom domain name, yet there is
           | no way to preserve any of my existing google identity.
        
         | boringg wrote:
         | I mean have you used Microsoft suite these days? If you don't
         | renew your subscription they lock you out - terrible business
         | practice but I guess a "brilliant" way to ensure you get paid
         | for your product. Drives me crazy because my parents are
         | confused and then I have to go rescue their documents. I think
         | that's one reason why everyone was using G-suite ... now where
         | will they go. Latex (/S .. latex is great but not practical for
         | business users).
        
           | fragmede wrote:
           | That's an interesting decision on Microsoft's part. If you're
           | locked out from your email, it makes it _really_ hard to get
           | into the system in order to pay your bill.
        
         | vxNsr wrote:
         | If you still want the domain email address you can register the
         | domain with either google or cloudflare and then set up email
         | forwarding to a personal email of your choice.
        
         | acdha wrote:
         | > Yet, over the years, these accounts are just worse than free
         | personal Google accounts. Because we are not a business, there
         | is absolutely no benefit to these accounts whatsoever other
         | than the custom domain. In fact, we can't even use the new
         | version of Google Pay. It only works with free accounts!
         | 
         | I now feel that this was a favor in disguise: Google spent so
         | many years blocking Domains accounts from new services that I
         | never developed habits around using them. Switching away is
         | just migrating email since they made it hard to develop any
         | other source of inertia.
        
           | fitblipper wrote:
           | I am kind of in the same position. I have 4 people using our
           | custom domain for email only given the pain google put on
           | these accounts. They've each setup their custom domain email
           | account to forward to their individual free gmail accounts.
           | Does anyone have a recommendation for a new email service I
           | can point my domain MX records at? I only need email
           | forwarding for these 4 users using my domain and a catchall
           | email forwarder for the rest.
        
             | thiele wrote:
             | I forward emails for custom domains from my registrars
             | (Namecheap and GoDaddy) to Gmail. Then you can use a free
             | Zoho account that lets you send email from your custom
             | domain from within you Gmail account (sent via Zoho's email
             | servers). It's a bit of work to set up but then you can do
             | everything from within Gmail seamlessly.
             | 
             | I think this is the tutorial I followed years ago:
             | https://medium.com/@raymondgh/how-to-set-up-a-free-custom-
             | do...
        
             | ralferoo wrote:
             | Some domain registrars provide this service for free.
             | 
             | I've always used a this setup, have my personal domain
             | forward all mail to google, and I have my address with
             | domain set up in gmail. Also, I think that's no longer an
             | option - I realised a while ago, I couldn't add any more...
        
         | ryandvm wrote:
         | Same boat. I set up a Google domain for family many years ago.
         | It's been somewhat convenient when it comes to sharing Google
         | docs with each other and managing their email accounts for
         | them, but that's about it. Everything else has been a continual
         | pain in the ass. So many services are not supported by the
         | custom Google domains or if we're lucky we get access years
         | after they're introduced.
         | 
         | It's always been remarkable to me how badly Google shits on the
         | people that are obviously its biggest boosters. I was
         | personally responsible for multiple paid Google Workspace
         | accounts. I can't imagine it makes financial since for them to
         | axe the grandfathered plans. As a free service, it was
         | _bearable_ that my custom account was a little flaky, but there
         | is no way I 'm going to pay for a shittier version of their
         | free product. On top of that, now I have to figure out if it's
         | possible to transfer movie/app purchases. Thanks a fucking ton,
         | Google.
        
           | angus-prune wrote:
           | I've dug into this through the documentation and in
           | discussions with workspace support and its not as bad as we
           | fear, at least in terms of purchases.
           | 
           | If you cancel your workspace account, then the individual
           | user accounts will still have access to non-workspace
           | services [0], which importantly includes Google Play and all
           | access to your purchases will be retained. Any other google
           | services which aren't core apps will also work as normal.
           | 
           | Any former GFYD account becomes a semi-account with access to
           | a subset of google services but not all. Since the account
           | exists, it cannot be used to sign up for a free personal
           | account, and you can never use google docs or have google
           | docs shared with any former GFYD account.
           | 
           | Overall, this is a better resolution than I'd feared, but it
           | seems ridiculous that being a loyal google customer for over
           | 15 years leaves you disadvantaged.
           | 
           | [0] Core workspace apps: Calendar, Currently, Drive & Docs,
           | Gmail, Chat, Meet, Groups for business, Jamboard, Keep,
           | Sites, Tasks
        
           | bubblethink wrote:
           | Well, the movie/app purchase story is the same everywhere.
           | You don't buy anything, merely rent it under extremely
           | restrictive conditions.
        
         | notyourwork wrote:
         | > And now we're being forced to pay for something that everyone
         | else gets for free.
         | 
         | What we get for free is a <something>@gmail.com address and the
         | associated services. We DON'T get yourcustomer@domain.com or
         | anything like that on top of Google's infrastructure.
         | 
         | I can appreciate your frustration but these threads always come
         | full circle to if you aren't paying for something you are the
         | product and have much less control over your fate. Google's
         | willingness to kill things is why I avoid coupling things like
         | that to them.
        
         | gowld wrote:
         | > personal accounts with custom domain, iCloud offers that
         | feature now.
         | 
         | For $1/month
         | 
         | https://support.apple.com/en-us/HT201238
         | 
         | Cheaper than Google's $6/month but not free.
        
         | jahlove wrote:
         | > And now we're being forced to pay for something that everyone
         | else gets for free.
         | 
         | > Just looks like most of our accounts are going to get deleted
         | or are going to have to pay $6/month for nothing.
         | 
         | Am I wrong or are you paying that $6/mo for having the gmail UI
         | in front of your custom domain? Doesn't really seem like
         | nothing.
        
           | xeromal wrote:
           | That's what I'm doing. I wanted a vanity domain, but didn't
           | want to deal with email server BS so I got a Google
           | Workspace. The 1TB of cloud storage helps too.
        
           | grishka wrote:
           | You can have this exact thing cheaper if you set up a server
           | and forward your mail to Gmail. And you'll also have a server
           | to host a website or whatever else.
        
             | bdamm wrote:
             | Back in 2010 this was reasonable. Now? Anti-spam functions
             | have become quite the specialty, with DNS and email
             | strongly intertwined. And that's all on top of the already
             | significant burdens to run a non-relay hacker-proof server.
             | There's a lot going on to operate reliable basic services
             | on the Internet today.
        
               | nyuszika7h wrote:
               | This is true. I tried forwarding email going to my domain
               | to Gmail, but it keeps getting flagged as spam despite
               | setting up SPF, DKIM and DMARC. I ended up just setting
               | up a filter to never send email addressed to
               | @mydomain.com as spam and hope SpamAssassin catches most
               | spam before Postfix forwards it.
        
               | rodgerd wrote:
               | > Anti-spam functions have become quite the specialty,
               | with DNS and email strongly intertwined.
               | 
               | Hmm, almost like Google have managed to make non-Google
               | email impossible to do (excepting a few other very large
               | outfits like Microsoft). What a happy accident that the
               | de-facto answer is "give all your email to the
               | advertising company".
        
             | thebean11 wrote:
             | Isn't it a pain to avoid getting your outgoing emails
             | marked as spam, if you aren't using one of the established
             | providers (google, microsoft, fastmail etc)?
        
               | dtparr wrote:
               | So, what I did for a similar use case:
               | 
               | -Buy domain from name cheap
               | 
               | -Setup email forwarding to my gmail account with
               | namecheap
               | 
               | -Setup gmail to optionally send as dtparr@domain.name (I
               | forget the steps, but I think it's under settings ->
               | accounts)
               | 
               | So although the email comes to/from my custom domain,
               | gmail is the real sender so I've not had any trouble with
               | delivery (that I've noticed, at least)
        
               | thebean11 wrote:
               | Oh cool, didn't realize that last step was possible with
               | free gmail.
        
               | throwaway829 wrote:
               | I'm planning a similar setup. Cloudflare now as email
               | forwarding in beta and then use my personal Gmail account
               | to send mail as by custom domain. Here's a tutorial on
               | setting up Gmail's "Send Mail As":
               | https://www.youtube.com/watch?v=MEheS8gM4Xs
        
             | jahlove wrote:
             | Most things are cheaper if you do them yourself. I'm not
             | sure that is much of an argument against what Google is
             | doing.
        
           | gwbas1c wrote:
           | Regular gmail supports pop for this. I set up the email
           | accounts on my web host, and then put the credentials into
           | gmail.
        
           | notyourwork wrote:
           | 100% this... there is a product definition and the free bring
           | your own domain model is not part of the free product
           | definition any more. I'm having trouble understanding how
           | technically literate people are grumpy about this. It was
           | only a matter of time. Google is a business, not your friend
           | and you should treat interaction with them in this lens. It's
           | not 2002 when Google was the cool hip thing to use and they
           | seemed to demonstrate the do no evil mantra. It's a publicly
           | trading business, one of the largest in world by revenue and
           | market position and financial tactical decisions will trump
           | your feelings for what you think they owe you.
        
             | johnebgd wrote:
             | People got a decade or more of free email hosting from
             | Google and now need to pay for it. I know one small
             | business that sells physical products and got 200 free
             | accounts through this program. To this day they never
             | delete old employees accounts as a result because it had
             | zero cost to them to keep it around (not that they cared
             | about security).
             | 
             | I kind of chuckled reading this thinking about how Google
             | even bothered to spend resources closing this legacy
             | service. I wondered what metric they used to determine it
             | was worth spending effort to shut this down.
        
               | notyourwork wrote:
               | I recall at one point they were offering large
               | (unlimited) storage quotas for these business accounts.
               | Some groups were using rclone to interface for Google
               | Drive to store warez and other large ticket items like
               | pirated audio/video.
               | 
               | Even if the cap was 1TB I imagine there is a large amount
               | of unused but occupied hot storage that is part of the
               | equation. Not sure what others but in general there has
               | to be some financial sheet indicating that this is
               | costing money and offering no value so it is time to
               | sunset it.
        
               | mnahkies wrote:
               | I wish mine had 1tb - I was already considering paying as
               | I'm forever bumping up against a ~20gb limit with Google
               | photos contributing most.
               | 
               | To be fair I think that was per user on the domain, so
               | probably could've created additional users to cycle
               | through.
               | 
               | Main thing that was holding me back was losing the
               | grandfathered free plan should I change my mind / find an
               | alternative for photos (I'd quite like to keep Google
               | docs etc), but I guess that's no longer a consideration
        
         | killerdhmo wrote:
         | I'm in the same boat as you. Including being unable to use
         | Assistant features or access my calendar on the Google Home
         | devices. When I worked there, there was a google doc that
         | outlined all the different features GSuite users like us didn't
         | have. and the list got longer, not shorter :(
         | 
         | What's the alternative? Can I switch to a personal gmail and
         | keep my personal email/domain?
        
         | austhrow743 wrote:
         | Are they holding your domain hostage somehow?
        
           | network2592 wrote:
           | They make it incredibly difficult to manage domains. DNS is
           | managed via a third party like enom. Enom itself just had an
           | outage recently that affected all G Suite users [0].
           | Transferring your domain to another registrar is opaque to
           | say the least. Arguably, these things, in combination, could
           | be considered a dark pattern.
           | 
           | [0] https://news.ycombinator.com/item?id=29963713
        
             | austhrow743 wrote:
             | My email provider doesn't have control of my domain. In my
             | registrars settings I just put my email providers server
             | addresses where they told me to and I'm under the
             | impression that if my email provider ever jerked me around
             | I could just go in there and change those server addresses
             | to someone else's with no input needed from my email
             | provider.
             | 
             | Did google do something different with these accounts? I
             | didn't even think they offered a registrar service when
             | they stopped letting you register free custom domain gmails
             | accounts.
        
               | network2592 wrote:
               | Google is a domain registrar since 2005 [0]. But that
               | service was launched for public use in 2015. Before that
               | though, Google used third parties (mainly Enom and
               | GoDaddy) to provide domain registration for the public.
               | 
               | [0] https://en.wikipedia.org/wiki/Google_Domains
        
           | deburo wrote:
           | The rant is probably around convenience. How hard is it to
           | offer one-click migration of your data from one account to
           | the other? I guess pretty hard, since they don't support it.
           | 
           | My example is Google Play Music, which they migrated to
           | Youtube Music. They probably offered to merge accounts at the
           | time, I don't remember, but I ended up with two Youtube
           | accounts with different playlists that I couldn't merge or
           | transfer data easily. I had to do an annoying dance to
           | recreate my playlists from one account in the other.
        
         | q1w2 wrote:
         | Same here. Set this up for my family, and really the only thing
         | I wanted was a gmail account with my own domain.
         | 
         | Ideally I'd like to have some self-hosted solution though -
         | will be looking at options...
        
       | seanwilson wrote:
       | Hmm, if you're using x@example.com via G Suite, how do you
       | transition away from G Suite but still use x@example.com to login
       | to your Android phone and other Google sign-in related stuff?
       | Anything you need to be careful of so you don't get locked out?
        
         | Octopuz wrote:
         | Either become a nonprofit or delete the account in G Suite and
         | recreate it as a free regular Google account after the domain
         | name has been removed from G Suite.
        
           | seanwilson wrote:
           | > recreate it as a free regular Google account after the
           | domain name has been removed from G Suite
           | 
           | How though? Create x@gmail.com and copy your old emails into
           | it, change your domain settings to stop pointing to G Suite
           | and forward x@example.com to x@gmail.com instead, cancel your
           | example.com G Suite and your email should still be
           | working....
           | 
           | But then what happens to apps and Android login that are
           | connected to your x@example.com Google SSO login? You can
           | connect this up to x@gmail.com?
        
             | easton wrote:
             | > But then what happens to apps and Android login that are
             | connected to your x@example.com Google SSO login? You can
             | connect this up to x@gmail.com?
             | 
             | At this point you cannot. You will have to create a new
             | Google Account, and none of your purchases will go across.
             | 
             | I'm guessing that whoever signed off on this didn't
             | remember that Google sells movies and Android apps, or else
             | they would've put a FAQ telling people this on the page.
        
             | Octopuz wrote:
             | It is said that the core services will stop working. Google
             | Photos, YouTube and purchases/subscriptions are not
             | considered as core services.
        
         | miken123 wrote:
         | When you cancel GSuite you can enable Cloud Identity Free. That
         | will keep all your accounts, just the GSuite functionality will
         | be dropped. At least that was the way it worked a while ago.
        
       | webmaven wrote:
       | I have a few legacy Google Apps for Your Domain accounts, but
       | lost the domains per-se several years ago during a perfect storm
       | of clinical depression and financial hardship (which hasn't
       | really ended, just tapered off a bit) where I let the
       | registrations expire. The domains are now being squatted on. The
       | legacy accounts still work for things other than email like
       | Drive, but I've mostly switched to using my Gmail account on
       | Android and elsewhere.
       | 
       | I'll have to think hard about whether I want to start paying for
       | the custom domain accounts, to preserve the option of eventually
       | registering new domains to associate with them (I'm unlikely to
       | pay what the squatters are asking for the original domains I
       | lost), or just do my best to migrate all the old data off,
       | finally.
        
       | littlecranky67 wrote:
       | I'm affected and will move to another provider; does anybody has
       | tips/insights how to export all those Emails and make them
       | searchable - probably offline only, I just still want to be able
       | to access 10+ years of mails. Moving them over to another email
       | provider is not required.
        
         | arbitrage wrote:
         | Using Thunderbird, create a new local mail account.
         | 
         | Connect to your gmail account using IMAP.
         | 
         | Drag & drop your emails from the original account to your local
         | mailbox in Thunderbird. This process may require a little bit
         | of babysitting, or work flawlessly without a hitch, I've seen
         | both outcomes doing this for folks over the years.
        
       | wombat-man wrote:
       | I'm surprised so many of you are upset by this. I use a paid
       | email for the custom domain (not gmail) but I feel like they're
       | requesting a pretty reasonable fee after such a long time of free
       | usage.
        
         | chrishas35 wrote:
         | I think the issue is that so many of us were brought in on
         | something pretty simple, "GMail for Domains", that has become
         | so much more than we ever asked for. And in return we've gotten
         | a lesser product (the Google accounts are handicapped in many
         | ways) and a painful migration experience to leave (see
         | inability to take Google Play purchases as one example). It's a
         | terrible bait and switch now that they have years of history to
         | amplify the pain of leaving.
         | 
         | You're right the fee is not unreasonable for the services
         | offered, especially compared to the competition. But given it's
         | not really what many were actually after (we just wanted a
         | @example.com gmail account!) and are left with a handicapped
         | account, why would we want to pay up?
        
         | criddell wrote:
         | I think the big outrage is directed at losing all the apps,
         | movies, books, etc... that you purchased from Google using that
         | account. It feels like they should provide some way of
         | transferring those purchases to another account.
        
       | blip54321 wrote:
       | I think a class action is in order here. Two claims:
       | 
       | 1) False advertising. A lot of it....
       | 
       | 2) All those Google purchases....
        
         | ryan29 wrote:
         | It's the purchases for me. I'd be ok with every user in my
         | domain getting converted into standalone Google accounts.
         | 
         | If they don't do something, I'm going to think about emailing
         | every developer I've ever bought an app from and asking them if
         | they can move my purchase to an alternate GMail account. I'll
         | at least do it for anything expensive that I still use.
         | 
         | I'd love to see a class action lawsuit for Google Play
         | purchases that get usurped.
        
           | hackerfromthefu wrote:
           | Why alternative G-mail? Pick a different company to reduce
           | the chance of the rug being pulled again.
        
       | Andrew_nenakhov wrote:
       | I have a hard time remembering the last time something positive
       | came from G. - a former Internet darling company that could do no
       | wrong.
        
         | throwawayboise wrote:
         | Their maps and turn-by-turn navigation are still the best.
        
           | Andrew_nenakhov wrote:
           | Not where I live: it often tries to lead me on the one way
           | lane in the opposite direction. In Russia, Yandex Maps
           | navigation is _far_ superior.
        
           | Sunspark wrote:
           | Check out HERE maps. Solid.
        
           | Doctor_Fegg wrote:
           | Guessing you're not a cyclist!
        
       | herodoturtle wrote:
       | What are some (paid) alternatives to using G-Suite for emails?
       | 
       | Context:
       | 
       | We're a small but relatively old SaaS company.
       | 
       | Been happily using G Suite's free tier since day 1 - only for
       | email.
       | 
       | This announcement is a tad disappointing, but as other commenters
       | have said, 10 years of a free product is pretty great.
       | 
       | We'll likely upgrade to Google's paid tier, but out of curiosity,
       | since we're switching to a paid service, we may as well explore
       | alternatives too.
       | 
       | Just need cloud email accounts for around 8 users, and with
       | minimal risk of being flagged as spam.
       | 
       | Thanks!
        
         | wodenokoto wrote:
         | If you're not using the productivity suite (docs, drive, sheets
         | and whatnot) why not go with the little guy and use Fastmail?
         | $5/user with 30gb or 100gb per user for $9/month
         | 
         | Their support replies faster than google :)
        
           | grey-area wrote:
           | +1 for FastMail, been a happy user for a while.
        
           | wombat-man wrote:
           | Yeah I'm happy with fastmail and it just makes it less
           | confusing when I'm doing stuff online. Instead of having 2
           | google accounts, one legacy and one custom domain. My custom
           | domain is a completely different site unattached to the
           | entire google ecosystem.
           | 
           | I already deal with this enough at work. I don't like having
           | to switch between g accounts all the time.
        
           | SergeAx wrote:
           | Why migrate to Fastmail for $5/user, if one can keep their
           | installation of G Suite for $6/user?
        
             | nacs wrote:
             | 1) You can stop feeding personal data into the Google
             | (advertisement) ecosystem
             | 
             | 2) Google is notorious for killing off services or changing
             | their agreements at a moments notice like here so there is
             | a chance they'll drop their offering or increase prices.
             | 
             | 3) Google support is either terrible or nonexistent (unless
             | you're lucky enough to get your complaint to the HN
             | frontpage).
             | 
             | I'm an affected user and I plan to put in the effort to
             | migrate -- I only use it for email on a custom domain and
             | have been doing regular backups (using gmvault) in case
             | Google changed their mind so moving to a new service should
             | be a breeze.
        
               | gowld wrote:
               | 1) Business accounts aren't used for advertising.
               | 
               | 2) Not paid business accounts.
               | 
               | 3) Not for paid business accounts.
               | 
               | For 20 years people have complained of 1,2,3 for free
               | accounts, and said that they'd prefer to pay to avoid
               | these issues. Now that there's an option....
               | 
               | https://workspace.google.com/learn-
               | more/security/security-wh...
               | 
               | ----
               | 
               | Our philosophy Google Workspace customers own their
               | customer data, not Google. Customer data that Google
               | Workspace organizations put into our systems is theirs,
               | and we do not scan it for advertisements. We offer our
               | customers a detailed Data Processing Amendment that
               | describes our commitment to protecting customer data.
               | Furthermore, if customers delete their data, we commit to
               | deleting it from our systems within 180 days.
               | 
               | No advertising in Google Workspace There is no
               | advertising in the Google Workspace Core Services, and we
               | have no plans to change this in the future. Google does
               | not collect, scan or use data in Google Workspace Core
               | Services for advertising purposes. Customer
               | administrators can restrict access to Non-Core Services
               | from the Google Workspace Admin console. Google indexes
               | customer data to provide beneficial services, such as
               | spam filtering, virus detection, spellcheck and the
               | ability to search for emails and files within an
               | individual account.
               | 
               | Limited data use
               | 
               | Google does not use any of your data for any purpose
               | except to provide you with the relevant Google Workspace
               | service. For example, when customers use the Cloud
               | Translation API, Google will not make the content of the
               | text that you send available to the public, or share it
               | with anyone else, except as necessary to provide the
               | Cloud Translation API service.
        
               | SergeAx wrote:
               | 1) valid point, but how can I be sure another email
               | provider won't do just the same, or even worse? At least
               | Google is sitting on it's data using it to profit for
               | itself. Smaller actors are just wholesaling everything
               | they can reach.
               | 
               | 2) I don't agree with "moments notice" sentiment. 3
               | months are quite enough for most users (and they can buy
               | more time for a relatively small price). The free lunch
               | was off the menu for more than nine years, I am actually
               | surprised they gave us so much time.
               | 
               | 3) There are replies around this post that for paying
               | users Google support is significantly better. Good
               | opportunity to check if it is really so.
        
           | iofiiiiiiiii wrote:
           | Does Fastmail do mailing lists? That's the one thing I use in
           | GSuite other than the basic email.
        
           | herodoturtle wrote:
           | Fastmail looks great, thanks for the recommendation.
           | 
           | And I see they support custom domains too:
           | 
           | https://www.fastmail.help/hc/en-
           | us/articles/360058753394-Cus...
           | 
           | Ticks all our boxes (admittedly our needs are very basic).
        
             | dangoor wrote:
             | I switched from gmail to Fastmail a couple of years ago and
             | the gmail import worked really well, too!
        
               | herodoturtle wrote:
               | This is a really helpful tip, thanks!
        
           | Andrew_nenakhov wrote:
           | Does Google support ever reply???!
        
             | zippergz wrote:
             | I think they have always replied to me (as a paying
             | customer). Now, whether their reply has any relevance to
             | the question I asked, let alone solves my problem, is
             | another issue entirely. I have at times wondered if they
             | just have a random reply generator that doesn't look at
             | anything except the subject line of the request.
        
             | colinmhayes wrote:
             | Not unless you work for google.
        
               | nacs wrote:
               | They also take action if you can get your
               | question/complaint to the HN frontpage..
        
             | area51org wrote:
             | Rarely if ever, AFAIK.
        
         | mdcfrancis wrote:
         | Amazon WorkMail, part of the AWS suite of tools, $4/month/user
         | last I looked. If you host your domain on route53 setup is
         | painless. It's an exchange server compatible service and
         | provides some MDM functionality.
        
           | herodoturtle wrote:
           | Thanks, will check it out!
           | 
           | For those that are reading this too and are curious:
           | 
           | https://aws.amazon.com/workmail/
        
         | dekoruotas wrote:
         | In my case for a personal email account I'll try DNS email
         | forwarding:
         | 
         | https://improvmx.com/
        
           | punkspider wrote:
           | Also an https://improvmx.com user.
           | 
           | Recently Cloudflare also started enabling email forwarding. I
           | believe it's still in Beta, and with the sites I've got in
           | Cloudflare I got approved 2 weeks-ish after applying.
           | 
           | As for sending emails, I think you can use something like how
           | ImprovMX suggests https://improvmx.com/guides/send-emails-
           | using-gmail/
        
           | techsupporter wrote:
           | This looks a lot like a direct clone of
           | https://forwardemail.net/, except that ImprovMX isn't open
           | source. I wonder which came first?
           | 
           | I like simplelogin.io (also open source, so can be
           | selfhosted) because the aliases can be used to send and
           | receive, though you do have to set the domain up on their
           | platform first.
        
         | TheSocialAndrew wrote:
         | We're switching over to Zoho for our latest startup. If you
         | have more than one Google account the switching between
         | personal and business is a nightmare. Some features are
         | unavailable for one or the other, and it keeps switching
         | between the two accounts seemingly randomly. It constantly asks
         | for a password when you want to switch back. It's more headache
         | than it is worth to be signed in to Google.
        
           | tipsysquid wrote:
           | The only issue I have with Zoho is that their calendar
           | solution falls well behind Google's. Between the scheduling,
           | the Android widget, and notifications, it just really doesn't
           | feel to have the same clarity as Google's.
           | 
           | Could just be my experience, but I'm considering moving back
           | to Google for my personal email just for that.
        
         | brnt wrote:
         | Pretty satisfied with Postale.io
        
         | fbn79 wrote:
         | Aruba. Biggest hosting provider in italy has a very competitive
         | mail service. Domain + 5 mailbox x 1gb each at 9 euro/year. At
         | 20 Euro year you can create unlimited mailboxes x 1gb each.
         | https://hosting.aruba.it/en/email.aspx
        
           | thinkindie wrote:
           | I don't think you can compare in any way Aruba mail service
           | against Gmail. Even just for the webmail or the mobile app.
        
             | fbn79 wrote:
             | Why not? It's an IMAP service, you could use it with the
             | client you prefer. Obvius GMAIL far way better for mail
             | classification (promotional, transactional, spam). But I
             | doubt any other service can do better than GMAIL with
             | features.
        
         | SergeAx wrote:
         | G Suite Business Starter is $6/user. Even if you find something
         | viable for, say, $3/user (and I really doubt so), it just not
         | worth the fuss with migration.
        
         | searchableguy wrote:
         | Highly recommended against m365 unless you are a big company
         | with a separate IT department.
         | 
         | I setup a trial with plan to use it long term but I got locked
         | out of my own admin account with no way in (I use a password
         | manager, yes) and the support page that was supposed to work
         | kept crashing my browser.
         | 
         | Their Twitter account redirected me to that support page after
         | explaining the situation to them.
         | 
         | The quality of the service itself is horrible for an individual
         | to manage compared to gsuite or any other service I have
         | touched.
        
         | pcarolan wrote:
         | [Basecamp](https://basecamp.com/) + [Hey](https://www.hey.com/)
        
         | killerpopiller wrote:
         | I am happy with MS 365
        
           | sigzero wrote:
           | I already pay yearly for the apps. I can roll that cost in
           | and it might be fine.
        
         | cpach wrote:
         | Fastmail.
        
           | klaussilveira wrote:
           | Fastmail is great. Clean, simple pricing. Efficient, stable.
           | It never gets in your way.
        
           | jason0597 wrote:
           | Seconding Fastmail. I pay about PS45/yr for it and I am very
           | satisfied with all the features it provides. What I most
           | value however is the no-bullshit attitude from the Fastmail
           | team. No random killing of features, no ads, no sudden UI
           | changes.
           | 
           | It might feel simple and old, but I like it simple and old.
        
             | herodoturtle wrote:
             | Heya we're looking into migrating to Fastmail based on the
             | recommendations here (including yours).
             | 
             | Have you had any issues with your outgoing mails being
             | flagged as spam?
             | 
             | That's a (perhaps slightly paranoid) concern of ours, given
             | Google's clout.
             | 
             | And to be clear, I'm not talking about spammy / bulk
             | emails. I mean your standard day-to-day personalised emails
             | (customer support etc.).
        
               | troutwine wrote:
               | I've been a Fastmail customer for years and have never
               | had an issue with being flagged.
        
               | techsupporter wrote:
               | I use Fastmail for personal e-mail for myself and two
               | family members and where I work uses Microsoft's Office
               | 365. I've never had issues with mails I send from
               | Fastmail landing in spam, even to Google users, and I
               | prefer their webmail UI over Outlook for the web or
               | whatever it's called these days.
        
         | uallo wrote:
         | https://protonmail.com/
        
           | arbitrage wrote:
           | Didn't proton's compliance canary die not too long ago?
        
             | wayoutthere wrote:
             | Sure, but let's also be realistic that any service large /
             | secure enough to trust your email to will also be large
             | enough to have drawn the attention of entities that can
             | force them to do things against their will.
        
           | herodoturtle wrote:
           | Thanks will check this out. Hand't heard of them before.
           | 
           | Slightly more expensive than Fastmail but seems like better
           | security / privacy considerations.
           | 
           | That said, the space per inbox seems far more limited.
           | 
           | Seems we have some interesting options here!
        
         | 422long wrote:
         | Also looking for recommended paid/simple alternatives. Email
         | only. Been using it for family email on a custom domain and am
         | not looking forward to funding a dozen accounts every month for
         | eternity.
        
         | grzaks wrote:
         | We have migrated 150+ accounts from GWorkspace to M365 last
         | year. Better price, more features.
        
         | petemir wrote:
         | I used zoho for a long time, free tier.
        
           | ValentineC wrote:
           | I used Zoho for an event's domain, and didn't like how they
           | removed POP/IMAP for their free version without any prior
           | notice.
           | 
           | I'd trust them not to pull the rug any further even less than
           | Google.
        
           | MPSimmons wrote:
           | I use Zoho for some personal projects, and enjoy it. It's
           | very full featured with a la carte pricing for additional
           | services.
        
       | zuccs wrote:
       | I have no issues paying for email hosting with Google (and
       | already do on some domains), but how are people dealing with
       | shared company email addresses with access to things like Google
       | Analytics, Google My Business, etc.?
       | 
       | If that shared email address is google@yourdomain.com, and Google
       | suspends that Google account on July 1st, how are you supposed to
       | disconnect it from G Suite and sign it up as a free Google
       | account (no Gmail)?
        
       | worik wrote:
       | He gives the kids free samples Because ho knows full well That
       | today's innocent young faces Are tomorrows clientele...
       | 
       | Time to pay the dealer... What did anybody expect?
        
       | samueldr wrote:
       | I figure all play store purchases and similar content are now
       | taken hostage.
       | 
       | Are there any ways to migrate those licenses to a "google
       | account"? Or am I being forced to pay to keep using licenses I
       | already paid for?
       | 
       | Oh, and what about my YouTube channel?
        
         | donmcronald wrote:
         | Since you can have a Google account with a non-Gmail address
         | [1] they should at least provide a way to switch to a non-
         | Workspace account. I have a ton of app purchases tied to my
         | account that are going to get stolen if I don't pay the
         | extortion money.
         | 
         | 1. https://support.google.com/accounts/answer/27441?hl=en
        
         | mpettitt wrote:
         | Historically, they've not been able to migrate purchases from g
         | suite to Gmail - I've been asking on roughly an annual basis
         | for the last 5 years. I really hope they are going to change
         | that, although I don't buy much anymore thanks to a phone with
         | very little app storage space.
        
         | bmarquez wrote:
         | YouTube channels can be converted to a "brand account" then you
         | can link it to a different email address.
         | 
         | Play store purchases are probably lost (I'm in the same boat).
         | I have no intention of repurchasing my Android apps so I guess
         | its an easy permanent switch to iOS at this point.
        
         | snuxoll wrote:
         | This is really pissing me off because of this. I've dealt with
         | annoying limitations on my Google Account that I created back
         | when it was just "Google Apps for Domains" to have a custom
         | email domain for myself and my family. The service has been
         | plagued with limitations as Google has added new services, but
         | I've dealt with it as a nuisance - now my account is being held
         | hostage?
         | 
         | Google can get bent. They advertised Google Apps as a solution
         | for families way back when it was announced, and they're
         | seemingly content to burn any good will it bought them.
        
         | Macha wrote:
         | This is my worry. Also device support, etc.
        
       | smudgy wrote:
       | Poop.
       | 
       | Welp, it's time to pay I guess.
        
       | jlv2 wrote:
       | I've had this for 10+ years. I use it for a family domain.
       | Everyone in the family has a user in the legacy G-suite, but it's
       | really only set up as an email forwarder to their personal gmail
       | account. No one logs in under it.
       | 
       | I'm not going to pay $6/user/mo just to do that, and I don't
       | think any of them (all adults at this point) would either.
       | 
       | If I could get up an email forwarding without needing a paying
       | user, I'd probably move to Business Starter for a user or two.
       | I've not reconfigured any users in there for about 6 years, so I
       | have to look to see if this is possible.
        
         | eivindga wrote:
         | Sounds like you need something like:
         | 
         | https://improvmx.com/
         | 
         | or
         | 
         | https://www.cloudflare.com/apps/email-forwarding
         | 
         | (I have no idea if they work as advertised, as I have never
         | used these services.)
        
         | [deleted]
        
       | ChrisArchitect wrote:
       | More discussion on other post here:
       | https://news.ycombinator.com/item?id=29996432
       | 
       | Mods: maybe a merge to this one since it's the 'official' Google
       | post
        
       | Macha wrote:
       | Well I think this is probably the push to move my email to
       | fastmail, though for EUR5/month if they've got rid of the 5 user
       | minimum I might pay for the archive/drive space/laziness.
        
         | dylan604 wrote:
         | I don't remember the details, but fastmail was recently the
         | recipient of some HN ire recently. Might be worth your time to
         | search to see if it changes your opinion of fastmail. Lots of
         | users chimed in with alts in the thread there.
        
       | beerandt wrote:
       | At some level, it's been sort of nice that Google has been
       | nudging me off of their platforms one product at a time, while
       | reminding me to not become overly reliant on the ones I continue
       | to use.
        
         | Andrew_nenakhov wrote:
         | True, Email and docs were their last products I used to do
         | anything real.
        
       | jhawk28 wrote:
       | Apple has a custom domain for email with their Cloud+. Guess I'll
       | be switching to that.
        
         | criddell wrote:
         | This is interesting. If you or anybody else has experience
         | moving from G Suite to iCloud+, I'd love to hear it.
        
       | zeagle wrote:
       | I /wish/ I could migrate to a regular gmail account from
       | me@mydomain.tld. I've put up with a crippled account for years
       | that can't access arbitrary features or leave store reviews
       | because of my play store purchase library. My email was moved to
       | another host years ago for privacy reasons.
       | 
       | Do they not realize the downstream effect is they are removing
       | the lock-in that kept has users like me from switching to iOS for
       | all these years? When this keeps me buying a new pixel every
       | other year there is a revenue impact even thought the account is
       | 'free'.
        
       | treesknees wrote:
       | https://news.ycombinator.com/item?id=29996432
        
       | Sunspark wrote:
       | I am affected by this. I am sorry to hear that Google is running
       | low on cash to pay for the bandwidth consumed by my two-user
       | email/calendar suite.
        
         | area51org wrote:
         | Yup. The multi-billion-dollar company is low on cash and just
         | _has_ to do this.
         | 
         | I hope they succeed in completely ruining any goodwill they
         | have left. I'd toss out some four-letter words, to boot, but I
         | just can't be bothered.
        
       | jcpham2 wrote:
       | Thanks for killing my family's primary email addresses google!
       | 
       | Absolutely no reason to pay for gmail @ vanity domain. Why I
       | thought they would offer this service for free forever and
       | actually went through with setting my kids up this way is beyond
       | me - now it's just 4x the work to migrate.
        
       | batch12 wrote:
       | I needed this. Finally an excuse to get off my ass and transition
       | the last bits away.
        
       | jfengel wrote:
       | Huh. I thought that was what I had, but I haven't heard this
       | directly from them. It's the first I've heard of it.
       | 
       | I used a microscopic subset of the features. Aside from them
       | hosting my email, I don't think I'm any different from other
       | users. It's just me; I'm not really a business. I notice some
       | differences, mostly in limitations: less storage, features of my
       | Pixel phone that sometimes don't work with that account.
       | 
       | I'll probably upgrade to whatever the minimal plan is just
       | because it's less trouble than any alternatives. I've had this
       | for a very long time, so there's a lot that I'd rather not touch.
       | They're providing a fair bit of value and I don't really mind
       | paying for that.
       | 
       | But I'm surprised not to have heard about this by email. Perhaps
       | I'm on yet another different legacy thing.
        
         | Aloha wrote:
         | Yeah, I' in the same boat you are.
         | 
         | I dont know if I want to pay six bucks a year for that
         | privilege, per account. I'm giving away emails on my domain
         | too. Most of which are not used.
        
           | waych wrote:
           | Six bucks a _month_, per account.
        
           | jholman wrote:
           | Six bucks per month, per account, you mean.
        
           | mattl wrote:
           | $6 a year, or $6 a month?
        
         | KallDrexx wrote:
         | This is the first I've heard of this as well. I went to
         | admin.google.com and verified that this does impact me. Glad I
         | check HN I guess??
        
           | jfengel wrote:
           | Thanks for the tip. I went to admin.google.com and I don't
           | see anything there, either.
           | 
           | Maybe it's rolling out?
        
             | KallDrexx wrote:
             | Sorry I wasn't clear :).
             | 
             | I went to admin.google.com -> manage subscriptions and saw
             | that I am on G Suite legacy, so therefore inferred this
             | does impact me.
        
               | jfengel wrote:
               | Ah, I see it now. Thank you very much.
        
         | jvolkman wrote:
         | Looks like the information has been added sometime since
         | 2021-12-07 (the most recent web.archive.org snapshot [1]), so
         | maybe it's brand new and the emails are still forthcoming.
         | 
         | [1]
         | https://web.archive.org/web/20211207200137/https://support.g...
        
         | blakesterz wrote:
         | > Perhaps I'm on yet another different legacy thing.
         | 
         | I keep wondering the same thing. Haven't seen any communication
         | at all from Google, so maybe for some reason I don't fall into
         | this thing that is no longer free? They can't possibly do this
         | to me and not even tell me... can they?
        
           | Aloha wrote:
           | I mean they can, but it'd be kinda foolish, we're the people
           | who've been pushing people into their service.
           | 
           | O365 looks pretty decent.
        
           | novaleaf wrote:
           | I haven't heard anything yet either. I spend about $5k/mth on
           | GCP so I wonder if they might be making an exception for
           | spenders....
        
       | sigzero wrote:
       | My Pixel phone (and the wife's) uses that account. Well this is
       | going to be a fun choice.
        
       | WesolyKubeczek wrote:
       | Did any of you who migrated to fastmail have any gotchas in the
       | process? They do document the process, but still, maybe there are
       | things one needs to be aware of.
        
       | snarkerson wrote:
       | So no more free gmail accounts?
        
         | mpettitt wrote:
         | No, they like @gmail.com, but don't want people getting gmail
         | for their own domains without paying.
        
           | dylan604 wrote:
           | If you pay, do they stop scanning all of your emails?
        
             | javagram wrote:
             | There are no ads in the paid edition of G Suite.
             | 
             | They actually stopped scanning emails for ads in free Gmail
             | about 5 years though.
             | https://www.theguardian.com/technology/2017/jun/26/google-
             | wi...
             | 
             | Of course, both offerings still scan your email for spam
             | filtering, as all major providers do.
        
               | dylan604 wrote:
               | Where's the pay out for G to keep free Gmail then? I
               | never read that the stopping of scanning was for the free
               | accounts. I had only understood it to be for those that
               | paid for the GSuite. Are we really to believe that Googs
               | is operating Gmail for free with no hoovering of data to
               | offset the cost of the service?
        
       | area51org wrote:
       | I'm just like so many others here: I've had these services for
       | _years_ and now they pull the plug.
       | 
       | Here's an exercise in how to piss off the world.
       | 
       | I will _never_ recommend or use google products in the future if
       | I have a choice. Never. Reason: you just don 't know what Google
       | is going to do next.
       | 
       | Here's a highly successful, multi-billion-dollar company. They
       | don't need the money. But they want it, because apparently, there
       | just aren't enough billions.
        
       | fishtoaster wrote:
       | Damn. I've been using the free version to host my personal email
       | with a custom domain for, apparently, over a decade. I have no
       | need for the rest of gsuite - I just want
       | `myfirstname@mydomain.com`. Guess I have to decide if it's worth
       | $72/year for that, or look into alternative email hosts.
        
       | ChrisArchitect wrote:
       | As an admin of a number of legacy G Suite accounts I have yet to
       | receive any email about this/pointing to this
        
         | znkynz wrote:
         | Likewise. Multi-generational family account. Around 17 users.
         | Huge cost - i suspect many individuals just stop using it; a
         | few may want to stay. Will one of us want to pay for it, and
         | then collect subs from others - no - not really.
        
         | ggm wrote:
         | Likewise.
        
           | duckworth wrote:
           | Same boat. Ugh.
        
       | luckyorlame wrote:
       | bye bye google; thanks for all the fishes
        
       | nunez wrote:
       | So I guess that's a great way to shovel hundreds of thousands of
       | legacy Workspace users down to Google consumer.
       | 
       | Honestly, the only reason why I'm even on Workspace is because of
       | Gmail aliases, but this news is reminding me that I need to stop
       | paying them $12/month for this (which used to be free back in the
       | day, and it was $6/month just last year!)
        
       | pingec wrote:
       | Is there a way to seamlessly migrate current email address to
       | another email provider and what steps can be taken so that it
       | will be even easier to switch provider next time?
        
       | blocked_again wrote:
       | I wonder how much extra revenue would be generated out of this
       | move? Google stock to the moon?
        
         | spcebar wrote:
         | I hope it's plenty- I was really starting to worry about
         | Google's bottom line with all their goodwill to users. /s
        
       | [deleted]
        
       | znkynz wrote:
       | Am admin for such a domain; not had the email; do not see
       | anything in my admin portal advising?
        
         | [deleted]
        
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       (page generated 2022-01-19 23:02 UTC)