[HN Gopher] TikTok sued by former content moderator over mental ...
___________________________________________________________________
TikTok sued by former content moderator over mental health impacts
of moderation
Author : MBCook
Score : 6 points
Date : 2021-12-24 21:35 UTC (1 hours ago)
(HTM) web link (www.theverge.com)
(TXT) w3m dump (www.theverge.com)
| LinuxBender wrote:
| I still think these sites are hiring the wrong people for
| moderators. There is a vast pool of untapped talent at 4chan that
| would gleefully do the job and hardly see it as work.
| thinkingemote wrote:
| This is why Google is so bad at customer service. Because of
| "human ops". They think it's more humane to make a machine do the
| moderating and replies on email than actual humans.
|
| To the tech giants bad customer service is just a sign of
| teething troubles that will be fixed than an actual tech failure
| or policy mistake.
|
| And there _is_ some sense here. And there is some nonsense.
|
| Expect more and more less human responses, more false positives
| or negatives and also better mental health of employees from
| these cooperations.
| Barrin92 wrote:
| These stories (Casey Newton also wrote a great one two years
| ago[1]) were pretty well tackled by Stephenson in _Fall, or Dodge
| in Hell_ I think. Increasingly there 's a sanitized internet for
| the professional class with access to high quality information
| while an army of sewage workers has to crawl through the waste
| and clean it up, either directly at home or through some
| algorithm that was trained with data that was labelled by even
| less privileged people in some poor country abroad.
|
| [1]https://www.theverge.com/2019/2/25/18229714/cognizant-
| facebo...
___________________________________________________________________
(page generated 2021-12-24 23:01 UTC)