[HN Gopher] Amazon threatened driver's job for leaving route dur...
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       Amazon threatened driver's job for leaving route during tornado
        
       Author : onychomys
       Score  : 63 points
       Date   : 2021-12-17 21:14 UTC (1 hours ago)
        
 (HTM) web link (www.thedrive.com)
 (TXT) w3m dump (www.thedrive.com)
        
       | electric_mayhem wrote:
       | It's only a matter of time before it's revealed that Amazon is
       | run, and has been run for years, by an AI that optimizes for
       | profit and growth at the expense of absolutely anything and
       | everything else.
       | 
       | Even odds as to whether it's named Scrooge or BezOS.
        
         | glogla wrote:
         | Considering how billionaires must inevitably think about normal
         | people - the way normal people think about ants - for Amazon to
         | be run by unfeeling inhuman entity, no AI is required.
        
       | felix_n wrote:
       | Nothing to say about tornadoes, but I'll plant this seed (what I
       | call "pranktivism"): I considered cancelling my Prime membership
       | and generally boycotting Amazon. But then I thought, why be
       | satisfied with not giving Amazon money when I can actually cost
       | them money?
       | 
       | So I started ordering the cheapest things that get Prime free
       | delivery, one at a time, multiple times per week. I usually order
       | something like a 2-pack of pens or pencils But every few days I
       | get things that are cheap and bulky, like charcoal and what not,
       | or cheap and heavy, like various dumbbell weights. I use some
       | stuff, but either give away or return a lot it, usually
       | preferring to return pricier and bulkier stuff.
       | 
       | Other than some concerned-sounding emails I haven't faced any
       | consequences after about 6 months of this. I'm curious what
       | Amazon will do, if anything. I imagine it doesn't take long to
       | fritter away the $12 a month plus the cost of things I don't
       | return, once the fulfillment, packaging, shipping and such are
       | added up, multiple times per week.
        
       | justtologin wrote:
       | > "the delivery service partner's dispatcher didn't follow the
       | standard safety practice."
       | 
       | Amazon, not uniquely, has a business model based around devolving
       | blame and recourse in a way that insulates them from the normal
       | downside risk a business would have. I don't know if this is a
       | consequence of how risk averse the world has become, but I
       | believe it's a source of competitive advantage.
       | 
       | You call amazon about a problem, the only feedback they ask for
       | is about the call center agent, who almost certainly has the
       | least agency or autonomy of anyone in the process but is subject
       | to all the blame. Uber is the same, any problem you have or
       | recourse you want is directed at the driver or restaurant, when
       | both are basically cogs in a machine. But it could never be the
       | company's fault.
       | 
       | Here it's the same thing. It was the "delivery service partner"
       | that was the problem. I'd believe that legally this could be
       | true, but the root cause is still amazon offloading
       | responsibility for any downside onto the "delivery service
       | partner".
       | 
       | I don't know what the answer is, but I think there is some gaming
       | of the system going on where these companies have found a way to
       | offload risk that is not really fair.
        
         | lotsofpulp wrote:
         | > I don't know if this is a consequence of how risk averse the
         | world has become, but I believe it's a source of competitive
         | advantage.
         | 
         | It is a consequence of bad laws and lack of labor law
         | enforcement. It is par for the course to hire a "manager", give
         | them no ability to modify a budget, pay them a meager $40k
         | salary so that they qualify as an "exempt employee" so you do
         | not have to pay them overtime, and then give them impossible
         | metrics to meet.
         | 
         | Voila, you now have a fall guy, and can save on labor costs
         | because they are willing to work 60 to 80 hour weeks at no
         | extra cost in exchange for a steady paycheck. And they will do
         | questionable things, like the linked Amazon example, without
         | the employer needing to put it in writing giving the employer
         | plausible deniability.
         | 
         | I even know many immigrants that were lucky enough to immigrate
         | to the US a few decades earlier do this to their own relatives
         | who chain immigrate after them.
         | 
         | Very simple fix - make the minimum exempt employee salary $200k
         | or even more per year.
        
         | bigthymer wrote:
         | > I don't know what the answer is
         | 
         | One potential answer is to make gig workers employees.
        
           | hellojesus wrote:
           | Taking away voluntary transactions that incur no third party
           | harm is not a solution, in my opinion. It would be a
           | violation of freedom of contract.
        
             | turbinerneiter wrote:
             | The freedom to get rekt, it's in the constitution.
        
         | tablespoon wrote:
         | > I don't know what the answer is, but I think there is some
         | gaming of the system going on where these companies have found
         | a way to offload risk that is not really fair.
         | 
         | Yeah, Amazon is powerful enough to set its own rules, and by
         | those rules it's never at fault.
         | 
         | Maybe the solution is to beef up some kind of small-claims-
         | court like process, and have some actually-independent arbiter
         | take a look at the facts.
        
           | ece wrote:
           | The supreme court did recently rule for forced arbitration,
           | making this idea mostly a no-go I would think. Collective
           | bargaining, and forcing contractors to be employees are the
           | more realistic options. If you can't actually choose your
           | working time, and work 32+ hours, there's a good chance you
           | should be an employee, or at least the option to become one
           | should exist.
        
       | ActorNightly wrote:
       | Seems like it was a delivery partner, not actual Amazon. Lots of
       | bias in tha article, including a unrelated random picture of an
       | actual Amazon delivery driver.
        
       | h2odragon wrote:
       | If there's any Amazon (or UPS, FedEx, USPS, etc) delivery people
       | reading these comments, let me personally say: (a) thanks for
       | doing your jobs, we appreciate it, and (b) our shit aint worth
       | endangering your life. It _will_ wait until tomorrow.
        
         | justtologin wrote:
         | Our stuff isn't worth endangering their lives, but in many
         | people's calculus, a paycheck is. That's one reason we have
         | workplace safety laws, because a pure market solution would
         | lead to people doing unsafe things.
        
           | nickff wrote:
           | > _" a pure market solution would lead to people doing unsafe
           | things"_
           | 
           | This depends on what you mean by "a pure market solution", as
           | most workplace safety laws were put in place to make things
           | more predictable for employers, rather than helping
           | employees. The 'old system' in most places involved one-off
           | lawsuits with somewhat unpredictable outcomes.
        
         | mod wrote:
         | My business is closed currently due to a suspected gas leak.
         | Apparently they're having them all over town.
         | 
         | And you know what? It's totally fine. I absolutely don't want
         | my people in the building until it's deemed safe. I can't
         | really imagine another stance.
         | 
         | Amazon is so big that it's employees really are just cogs in a
         | machine. They really couldn't care less about these drivers.
         | 
         | Virutally no jobs on the planet are worth such a direct risk.
         | Especially when you can just wait it out. It's highly likely
         | there is absolutely no pressure to have those delivered soon
         | besides "we want them soon."
        
       | onychomys wrote:
       | So as somebody who grew up in a place without tornados and now
       | lives in a place with them, let me be the first to say that when
       | the dispatcher says: ----- "If you decided to come back, that
       | choice is yours," replied the dispatcher. "But I can tell you it
       | won't be viewed as for your own safety. The safest practice is to
       | stay exactly where you are. If you decide to return with your
       | packages, it will be viewed as you refusing your route, which
       | will ultimately end with you not having a job come tomorrow
       | morning. The sirens are just a warning." ----- that's just plain
       | not true. I mean, yes, the sirens are technically just a warning.
       | But they don't go off until things get really serious. If you
       | hear them, you need to get to actual shelter as quickly as
       | possible. They're not just some vague suggestion. I have no idea
       | how some supervisor who presumably lives in a tornado region
       | could not realize that!
        
         | Miner49er wrote:
         | They're a warning that a tornado has been indicated by radar or
         | actually seen by a person.
         | 
         | Where I'm from I only ever remember them being issued when seen
         | by an actual person, where I am now it's mostly if radar is
         | showing it, it seems.
        
         | AnimalMuppet wrote:
         | Or the supervisor just doesn't care. Getting stuff delivered
         | during Christmas rush is worth gambling with some nobody's
         | life, right?
         | 
         | /s
        
           | [deleted]
        
         | ascagnel_ wrote:
         | > I mean, yes, the sirens are technically just a warning. But
         | they don't go off until things get really serious. If you hear
         | them, you need to get to actual shelter as quickly as possible.
         | 
         | I don't live in a tornado area, but I had always assumed
         | tornado warnings functioned similarly to other storm warnings
         | -- a "watch" indicates elevated activity and likelihood of a
         | severe weather event, while a "warning" indicates danger is
         | likely and you should take appropriate action immediately to
         | avoid danger.
        
           | nharada wrote:
           | A watch means conditions that would likely allow a tornado
           | are present, a warning means a funnel has been spotted either
           | visually or on radar.
           | 
           | I grew up in a tornado prone area, and during a warning we
           | were taught to shelter in the basement since it means there's
           | a tornado somewhere in the area.
        
           | jscheel wrote:
           | I live in Dixie Alley, we have to take warnings seriously
           | here. A warning does not mean "danger is likely." The NWS
           | defines a warning like so: "A tornado has been sighted or
           | indicated by weather radar. There is imminent danger to life
           | and property. Move to an interior room on the lowest floor of
           | a sturdy building. Avoid windows. If in a mobile home, a
           | vehicle, or outdoors, move to the closest substantial shelter
           | and protect yourself from flying debris."
        
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       (page generated 2021-12-17 23:02 UTC)