[HN Gopher] Scaling Tacit Knowledge
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       Scaling Tacit Knowledge
        
       Author : jger15
       Score  : 57 points
       Date   : 2021-12-11 17:13 UTC (5 hours ago)
        
 (HTM) web link (nintil.com)
 (TXT) w3m dump (nintil.com)
        
       | Jensson wrote:
       | > Rather than asking the expert to write down how to do great job
       | interviews, watch a few dozen hours of the expert doing
       | interviews. The expert wouldn't be explaining how to interview,
       | he would be doing the actual task. This seems a close proxy for
       | the apprenticeship version of this, sitting next to the expert.
       | The video probably captures most of what is relevant. Software
       | engineering could be taught to proficiency similarly.
       | 
       | I don't know anyone who become an expert software engineer by
       | watching people program in programming streams. You could learn a
       | few minor tricks, but you could learn those tricks by reading
       | blogs, but anything significant would require you to have a
       | discussion with the expert about the topic. One way knowledge
       | transfer doesn't really work for tacit knowledge, you need a
       | feedback loop for it to work, like code reviews or design
       | discussions.
        
         | Swizec wrote:
         | One benefit of watching is that you can ask questions about
         | things the expert doesn't realize they're doing. Stuff that's
         | so second nature to them that they forget it used to be novel.
         | 
         | They wouldn't put those in a book or blog.
         | 
         | The key bit is active observation. Passive consumption doesn't
         | work.
        
           | Jensson wrote:
           | The most important part is having someone who points out the
           | errors that you don't know you make. You can't point them out
           | yourself or ask questions about them since you are unaware of
           | them, you need a person who knows the stuff to go through
           | your work and point out the errors for you. You can't put
           | that into any media, you can't learn that by asking
           | questions, the expert needs to review your work, there is no
           | other way.
        
             | [deleted]
        
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       (page generated 2021-12-11 23:00 UTC)