[HN Gopher] Sociotechnical Lenses into Software Systems
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       Sociotechnical Lenses into Software Systems
        
       Author : crashloop
       Score  : 44 points
       Date   : 2021-11-19 21:24 UTC (2 days ago)
        
 (HTM) web link (paulosman.me)
 (TXT) w3m dump (paulosman.me)
        
       | nathias wrote:
       | All communication technology is social, so software can't really
       | escape that aspect, but we also haven't even scratched the
       | surface of actually understanding the social aspects of our
       | technologies. This is why diversity of people in the production
       | of technology is important, and by diversity I mean different
       | perspectives not different colors, people from psychological,
       | neuroscience, philosophy, sociology etc. backgrounds.
        
       | ssivark wrote:
       | What would be really interesting is a case study of how this
       | influences decision-making in a different direction compared to
       | the more common framework. Without that, I have no idea whether
       | anything in this post is _actually useful_ , despite being a very
       | nice description incorporating quite correct facts.
        
         | paulosman wrote:
         | Author here, thanks for your comment! Can you elaborate on what
         | you'd hope to see in such a case study? Maybe I can file that
         | away for a future post. I mentioned incident analysis as one
         | way to put these perspectives to _use_, would a case study of
         | applying lessons learned from incident analysis towards roadmap
         | / work planning fit the bill? (As an aside, there's lots of
         | that at https://www.learningfromincidents.io/).
         | 
         | Also curious to know what you believe the more common framework
         | looks like.
        
       | rotart wrote:
       | Extending this idea further, you can place legislative,
       | political, and other external events on this timeline.
       | Visualizing the regulatory impacts both to users and the system
       | might be interesting.
        
       | mattupstate wrote:
       | The relationship between a software system and the people who
       | build and operate it does not get discussed enough in this
       | industry. This read won't give you answers to the many questions
       | we have yet to answer or discuss, but it presents the topic well
       | enough that I hope it gets some of y'all to think a little more
       | about it.
        
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       (page generated 2021-11-21 23:02 UTC)