[HN Gopher] Running a Law Firm on Linux
       ___________________________________________________________________
        
       Running a Law Firm on Linux
        
       Author : pimterry
       Score  : 223 points
       Date   : 2021-11-12 14:12 UTC (8 hours ago)
        
 (HTM) web link (decoded.legal)
 (TXT) w3m dump (decoded.legal)
        
       | jamesmishra wrote:
       | Law firms often charge by the hour, right? If my law firm
       | switches to Linux, would they bill me more hours if they run into
       | technical issues?
        
         | pseingatl wrote:
         | OH YES THEY WOULD.
         | 
         | Nothing like paying a $500/hr lawyer for debugging a Word table
         | (how can I center text in a table?) or an autonumbered nested
         | list.
         | 
         | Not to mention trying to figure out why a whole section doesn't
         | appear in the ToC because "Update Table of Contents" only
         | changed page numbers (Styles weren't used for that section).
        
       | pseingatl wrote:
       | Styles? Not exactly. Unless the people you're sharing the
       | document with have the same defined styles, your "normal" won't
       | look like theirs, nor will their "body" look like yours, never
       | mind headings, where H1 can look like H2 which looks nothing like
       | what you've got.
        
       | encryptluks2 wrote:
       | I think one thing important to not overlook is the value of HTML
       | templating systems. I was exploring using Hugo for creating legal
       | documents, and each paper and form can easily be populated using
       | frontmatter. HTML is a lot more friendly for making legal
       | documents than Word IMO, and can be exported to PDF all the same.
        
       | terminalcommand wrote:
       | Also a lawyer here, I think the biggest hurdle is MS Word. MS
       | word is the defacto IDE of the law world. We spend most of our
       | time in Word.
       | 
       | The drafting of documents won't be a problem with libre office.
       | You can send a PDF to the client.
       | 
       | But working with other lawyers/parties could be a challenge. I am
       | not certain how Libreoffice could handle a 500 page memo being
       | worked by 50+ people including thousands of track
       | changes/comments. I even stumble upon bugs in MS Word while
       | working on such documents.
       | 
       | You also need a reliable compare tool to generate redlines.
       | 
       | Video conferencing is also important. You may access zoom/teams
       | through web but it won't be as convenient as the desktop client.
       | 
       | For an independent lawyer / small-mid sized office, linux may
       | work. But for large companies the tooling may not be there.
       | 
       | For example is there an easy way to clean metadata off of
       | documents in Libreoffice, are there any compare tools, drafting
       | assistants etc.?
       | 
       | And if you're doing any litigation, the e-signature systems
       | (dongles) also need to work reliably.
        
         | stilisstuk wrote:
         | Similar work profile, but: MS office is a huge pain to work
         | with. 30 pages, 3 authors, comments, revi sions, deleted
         | images, and it often crashs. And track changes doesn't work on
         | tables (!)
         | 
         | Mind: LibreOffice is properly worse, but that doesn't change
         | that MS office is abyssmall.
        
         | brightball wrote:
         | Office365 Word in browser?
        
         | robertlagrant wrote:
         | > But working with other lawyers/parties could be a challenge.
         | I am not certain how Libreoffice could handle a 500 page memo
         | being worked by 50+ people including thousands of track
         | changes/comments. I even stumble upon bugs in MS Word while
         | working on such documents.
         | 
         | I stumble on bugs in Word Online with far, far fewer
         | participants (e.g. 2).
         | 
         | Confluence holds up very well.
        
         | b20000 wrote:
         | if you are editing a 500 page document you should use other
         | software for writing, perhaps use latex, and put the document
         | in git. but i get that there are lots of lawyers who don't want
         | to learn any new tools. for all the other stuff you mentioned
         | you have solutions for linux that work and conferencing
         | software has clients these days for linux. you can use diff or
         | visual diff tools for comparisons.
        
           | sgc wrote:
           | I have written several 500 page documents in libreoffice both
           | as sole author and as one of two or three primary
           | contributors. It works quite well because it is easy to
           | define styles and virtually never apply direct formatting.
           | There would no doubt need to be a plugin to force this
           | behavior in a large group. Multiple Indices and Tables of
           | Contents were also well supported. More advanced tooling can
           | still be used since it is an xml based file format (like MS
           | office at this point I believe). For example I could write a
           | complex regex to create different rules for applying an index
           | without too much fuss. On most or all of those docs I was
           | collaborating with others (editors etc) using track changes.
           | It worked fine for us. But that was always under a dozen
           | people in the group. There are various simple odt to git
           | solutions available.
           | 
           | Now I am not necessarily advocating this path, but we were
           | philosophically opinionated on this point in our groups, so
           | we were happy to do it.
           | 
           | Latex is not excellent for authoring, although I understand
           | it can be a necessary evil for documents with a lot of
           | formulas or other difficult to format constructs. There is a
           | lot to be said for the simplicity of a WYSIWYG editor when
           | writing, so you can focus cleanly on the content you are
           | trying to write.
        
             | c0nsumer wrote:
             | > It works quite well because it is easy to define styles
             | and virtually never apply direct formatting.
             | 
             | This is one of the biggest mistakes people make in using
             | Microsoft Office. It has an outstanding style/formatting
             | system in, yet people will still manually mark up headers
             | and whatnot, and then get frustrated when piled-up syntax
             | changes have unexpected results.
             | 
             | Define the styles and apply the styles and it works GREAT.
             | Especially in a large document when you want to change the
             | style later on.
        
               | pseingatl wrote:
               | Styles? Not exactly. Unless the people you're sharing the
               | document with have the same defined styles, your "normal"
               | won't look like theirs, nor will their "body" look like
               | yours, never mind headings, where H1 can look like H2
               | which looks nothing like what you've got.
        
           | Buttersite wrote:
           | This is the most HN comment ever
        
           | qsort wrote:
           | Come on, let's be realistic, what's the chance of that
           | happening? The network effects are enormous, that's like
           | saying "just don't use javascript lmao".
           | 
           | Even in tech companies most of the non-technical staff works
           | with MS Office.
        
           | pjmlp wrote:
           | That is like telling data scientists that they should use
           | Python and SQL instead of Excel.
           | 
           | Good in theory, in practice, everyone keeps doing like
           | everyone else.
        
             | mavhc wrote:
             | Isn't Data Science a large percentage of Python usage?
        
               | pjmlp wrote:
               | Python took over Perl's role already in the early 2000s.
               | 
               | Is the new BASIC in what schools are concerned.
               | 
               | There are plenty of domains where it gets used.
               | 
               | However I bet plenty more people are doing data analysis
               | in Excel than Python.
        
           | andi999 wrote:
           | I am wondering: did you do such a thing before in real life?
           | Like a joint grant proposal with a few people and like 20-40
           | pages? How did the git work flow work in practice?
        
           | OJFord wrote:
           | Git (VCS in general) seems like this absurd accidental secret
           | of our profession.
           | 
           | I use Fusion360 occasionally for hobby stuff, and its version
           | 'control' is a joke, it's unfathomable to me how (especially
           | since they're fellow engineers, technical people!) people can
           | use and collaborate with it to build serious stuff.
           | 
           | I think there's a lot of money to be made and a potential
           | huge turning point in end user software for figuring out 'git
           | for non-technical users'. People will argue it's not even
           | good for SEs (I happen to like it) UI sucks etc. but that's
           | not the point, it's fine, GUIs exist, that'd be an easy
           | problem if everything was stored in plaintext. The key will
           | be in figuring out how you make it attractive to people
           | building software for such users, that they want to use your
           | VCS mechanism, that it's easy to do so and doesn't require
           | plaintext diff-sane on disk format (if they wanted/were
           | willing to do that they would already and git would be fine).
           | 
           | Perhaps some kind of CRDT (or similar) based
           | collaboration/storage/version control service, with APIs such
           | that you can have whatever proprietary format you want on top
           | of it, but under the hood it handles sync, multi-user,
           | merges, reversions, rebases, cherry-picks, diffs, etc.
        
             | danielrhodes wrote:
             | Attorneys don't use Git, but they do use version control
             | software. Examples are NetDocs, iManage, and even
             | GDrive/Box/Dropbox (which are also document management
             | systems). It largely depends on the firm.
             | 
             | There are some differences between what they need and what
             | software engineers need.
             | 
             | Lawyers will sometimes use version control as layers in a
             | release system, almost like development/staging/production
             | (where production is the final executed copy). So version 1
             | will be the form, and version 2 will be the draft, etc.
             | 
             | Other times they will use it in a similar manner to
             | engineers. But the top version is the working copy, and
             | once they are satisfied with that draft they will version
             | up.
             | 
             | Engineers use git to track changes and revert changes, but
             | attorneys do not typically need to revert and once a
             | document is executed, prior drafts aren't really that
             | important.
             | 
             | So there are fundamental differences between how lawyers
             | and engineers look at version control.
             | 
             | It would be pretty nifty if attorneys/clients could
             | collaborate using a version control system, but it's hard
             | enough to get attorneys to try any tool let alone a group
             | of attorneys, so it would be a real stroke of luck to wedge
             | yourself in here successfully.
             | 
             | Background: made a document management system for a law
             | firm.
        
               | jatone wrote:
               | > attorneys do not typically need to revert and once a
               | document is executed, prior drafts aren't really that
               | important.
               | 
               | this isn't 100% true. lawyers very much care about
               | changes in legal codes over time. its incredibly time
               | consuming to do historical legal research given how legal
               | code changes are recorded. strike paragraph 5, insert
               | 'foo' in section 5.3.1. etc.
        
             | stonemetal12 wrote:
             | If your product would be made better by version control,
             | Fossil works really well as a white label VCS mechanism. It
             | is BSD licensed, and the repository is just a sqlite db.
             | While it has basic UI, ticketing, and collaboration tools
             | no one says you have to use it. I have seen it used where a
             | fully custom UI with proprietary diff tools was provided
             | instead of the default setup.
        
             | tixocloud wrote:
             | There's a plethora of opportunity for version control for
             | almost every other domain. The technology is already there.
             | The key to winning the market is in process change and
             | sales/distribution.
        
           | FemmeAndroid wrote:
           | Frequently, you're dealing with passing documents between
           | parties in different organizations, and it is not uncommon
           | for these parties to have an adversarial relationship. You
           | are engaging in a collaborative activity where you need to
           | quickly be able to understand and respond to document updates
           | and changes.
           | 
           | In those situations, you really cannot tell a lawyer at
           | another firm "Here's the process you need to setup to view
           | and edit documents. I use latex to write documents. Please
           | track your changes in a shared repo." You'd be wasting time
           | and getting people furious.
           | 
           | As the person you're responding to said:
           | 
           | > The drafting of documents won't be a problem with libre
           | office. You can send a PDF to the client.
           | 
           | > But working with other lawyers/parties could be a
           | challenge.
           | 
           | If you're just writing documents within your organization,
           | you can do whatever you want. But once you go outside the
           | organization, you really need to stick to what the industry
           | has agreed on.
           | 
           | It's not that lawyers aren't interested in new technology.
           | There are a lot of great developments in legal tech. But can
           | you imagine how your client would react if they found out the
           | lawyer they're paying $400 an hour was spending hours trying
           | to figure out what latex was and how to edit it effectively
           | so they could start to modify a document while they're on a
           | deadline?
           | 
           | Word works. Get on with the work.
        
             | pseingatl wrote:
             | Back in the day the $400/hr lawyer was making copies.
             | Today, he's trying to fix autonumbering and styles issues
             | with Word. Both are horribly wasteful.
        
         | beermonster wrote:
         | > I am not certain how Libreoffice could handle a 500 page memo
         | being worked by 50+ people including thousands of track
         | changes/comments
         | 
         | I don't really use MS Word but could Office 365 be used for
         | this, requiring just a browser?
        
         | senkora wrote:
         | Note that Zoom has a native Linux client that works well.
        
           | mijoharas wrote:
           | I would strongly disagree with you on the "works well" part.
           | 
           | (it is hell on earth on a wayland machine. It can't
           | screenshare unless you're on gnome or something, and on sway
           | it seems to have a 50% chance of crashing every time it opens
           | a meeting.)
           | 
           | On the other hand, the web version is coming along nicely. I
           | may uninstall the desktop app since it's such a PITA.
        
             | senkora wrote:
             | That's fair. My experience is with Ubuntu, GNOME, and X
             | Windows, which is probably the happy path for Linux support
             | right now.
        
               | flurdy wrote:
               | PopOS! Gnome & Wayland. Native Zoom works very well.
               | Never crashes. And finally has virtual backgrounds. Only
               | issue is Firefox windows are invisible when screen
               | sharing, so I use Chromium for those sessions if I need
               | to show a browser.
        
         | fartcannon wrote:
         | I know a group of lawyers who still operate using type writers
         | and dictaphones.
        
           | pseingatl wrote:
           | There is something to be said about writing a considered
           | response rather than a postcard-type reply to an email. The
           | practice has (out of court, at least) and that has affected
           | the quality of the work.
        
           | agumonkey wrote:
           | War legend: peeps in big retail chain printed Excel sheets on
           | A3 pages to edit them with a pencil to later patch the
           | original one.
        
         | hef19898 wrote:
         | For my professional life it is Excel, for pretty much similar
         | reasons.
        
         | Ottolay wrote:
         | These days the online version of Office365 Word is pretty good.
         | I would 100% pay for and use Office365 over LibreOffice on
         | Linux.
        
         | Shicholas wrote:
         | if only lawyers used git, sigh. fighting word is almost like
         | fighting the system itself - some courts require filing in
         | .doc!
        
           | stefan_ wrote:
           | Is Word the biggest mistake of computing ever? I get it, in
           | 1980 when you are trying to get adoption of your obscure
           | machine, it helps to emulate what is de vogue in the real
           | world.
           | 
           | But now it's 2021, and there is zero reason anymore for
           | anyone to "layout a letter" or similar nonsense like that.
           | Computers are everywhere and the key to efficient processes,
           | but we are stuck using them to make facsimiles of the World
           | circa 1980.
        
             | pseingatl wrote:
             | Ever tried to shoehorn ten or more footnotes into an email?
        
             | Shicholas wrote:
             | I'm with you, but today most sr. attorneys & judges still
             | print out all emails/documents to then redline. the legal
             | field will need another 10-20 years before the foundation
             | is present to even discuss removing Word.
        
             | [deleted]
        
         | jseliger wrote:
         | I do grant writing for nonprofits, public agencies, and some
         | research-based businesses and have the same issue: Word and
         | Excel are defaults. Funders expect them and other organizations
         | use them. Proposals typically have complicated formatting
         | patterns other needs.
        
         | hitpointdrew wrote:
         | I also would think that Libre Office just wouldn't cut it with
         | all the track changes. It's a bit of a shame that the industry
         | is so cemented to Word, git is 1000 times superior than track
         | changes IMO. But I understand that git has a bit of a technical
         | hurdle that a lot of lawyers might struggle with.
        
           | pseingatl wrote:
           | Try Textmaker from Softmaker. 100% Word compatibility, $80,
           | native Linux.
        
             | hitpointdrew wrote:
             | I am not a lawyer, and don't work in law. I was just
             | observing how that industry is cemented to Word. I
             | personally hardly ever use word, and have no need for a
             | Linux replacement for Word. My work is all plain text
             | mostly in sublime or vim.
        
         | julkali wrote:
         | I wonder if it would be legal to offer Windows Machines as a
         | Service. So that you connect via Remote Desktop and pay by
         | usage ... might violate MS' TOS though.
        
           | venti wrote:
           | Paperspace does offer that:
           | https://workstream.paperspace.com/
        
           | qsort wrote:
           | Isn't that a literal description of Azure?
        
             | mavhc wrote:
             | No, but AWS and Azure offer Windows clients you can RDP
             | into.
        
         | actually_a_dog wrote:
         | Interesting. I know back in the 80s, law firms were in love
         | with WordPerfect for some reason. When did the switch occur
         | from WP to Word, and why?
        
           | 0xdeadbeefbabe wrote:
           | Because of "Reveal Codes".
        
             | nobody9999 wrote:
             | >Because of "Reveal Codes".
             | 
             | I _still_ miss WordPerfect for that reason.
             | 
             | I don't know how many times I've had to reformat (or even
             | completely redo) Word documents because the formatting got
             | messed up.
             | 
             | In WordPerfect, it would just be <alt>-<F3>, find the
             | offending formatting code and fix it. Et Voila!
        
           | MerelyMortal wrote:
           | My dad was a lawyer. I think it's because WordPerfect worked
           | in DOS.
        
           | teddyh wrote:
           | Short version, IIRC: Microsoft made MS-DOS, but their
           | application software offerings for MS-DOS (Word, Works) were
           | not compelling enough; other vendors had that market
           | (WordPerfect, Lotus Symphony) pretty much sewn up. Then came
           | Microsoft Windows. Other companies did _not_ want to spend
           | huge amounts of resources porting their applications to what
           | was essentially a niche Microsoft add-on on top of MS-DOS.
           | Microsoft, on the other hand, had _every_ reason to bet _big_
           | on their own product, and they invested massively in porting
           | their own software to Windows. Then, when Windows became
           | popular, all other application software vendors were way
           | behind in producing reasonable graphical Windows versions of
           | their software, except Microsoft, who gained a massive user
           | base of the Windows versions of their programs, since they
           | were much better in the Windows environment than everything
           | else. Microsoft used this advantage to stay on top of the PC
           | market for _years_ , and arguably still do.
        
           | dctoedt wrote:
           | > _back in the 80s, law firms were in love with WordPerfect
           | for some reason. When did the switch occur from WP to Word,
           | and why?_
           | 
           | When my then-law firm was switching from MS-DOS to Windows, I
           | was on the committee that was deciding: WordPerfect for
           | Windows, or Microsoft Word? Some said "WP, of course, because
           | it's the standard for law firms." My response: Who gives a
           | [hoot] what other firms are doing - we exchange a lot of
           | documents with clients, so what are _they_ doing? That made
           | the answer obvious: Word.
        
         | wonderwonder wrote:
         | Pretty sure you can edit most office documents in google docs
         | via the browser without issue. Only additional step would be
         | uploading them to Google Drive.
        
           | mavhc wrote:
           | Or if they're Word docs, in MS Web Office
        
             | Shadonototra wrote:
             | That's even worse, now you dependent on their "cloud"
             | 
             | The key is to not be depending on their format, and be open
             | and ABLE to move away from dependency X whenever you want
        
               | mavhc wrote:
               | I thought the key was to make a load of cash and/or help
               | people with their lawyery needs
        
               | Shadonototra wrote:
               | if your endgame goal is solely more money and have a
               | slave like life where you can't make any choice, then i
               | don't think any of that matter at all anyways
               | 
               | but you can still save money by not being dependent on
               | their bloated (now you need better hw) and more expensive
               | offering (now you dependent on their bloated cloud
               | infrastructure)
               | 
               | but hey, that's just my opinion, we can still have
               | choice, right, right?
        
               | afavour wrote:
               | > have a slave like life
               | 
               | Everything is relative. It's been a long time since I ran
               | a Linux desktop (use it on the server plenty, though) and
               | I could describe a "slave like life" where I had to
               | endlessly fix driver issues, updates that broke
               | functionality, etc etc. I expect my life would have been
               | easier if I bought hardware specifically intended for
               | Linux but then we're back to "you can't make a choice".
               | Linux saves money in the most straightforward sense: the
               | software is free. But if it ends up being more work to
               | maintain or to train people to use then it _is_ costing
               | you money still. Your time is worth money.
               | 
               | IMO it's healthier to see pretty much every tech decision
               | we make as boxing ourselves in some way or another. Use
               | Windows PCs, you're boxed into Windows. Use Linux PCs and
               | MS cloud products, you're boxed into MS cloud. Use Linux
               | through and through you're boxed into dealing with subtle
               | LibreOffice bugs when handling documents. Which box fits
               | you most comfortably is a matter of opinion rather than
               | fact.
        
               | Shadonototra wrote:
               | Installing drivers is a problem solved long long ago
               | 
               | > updates that broke functionality
               | 
               | that's a windows thing, shall i mention the recent
               | windows 10 updates (they still are unable to fix the mess
               | they created) totally breaking printing functionality?
               | 
               | Also you miss the point, nobody said "get stuck with
               | linux and use nothing else"
               | 
               | LibreOffice? i never mentioned that
               | 
               | I mentioned the use of QEMU to boot what ever OS if you
               | need run dependency X, Y or Z
        
             | mavhc wrote:
             | Or Android Office running on desktop
        
           | tjalfi wrote:
           | > Pretty sure you can edit most office documents in google
           | docs via the browser without issue.
           | 
           | That's just the tip of the iceberg. Using Google Docs means
           | that you're opting out of the substantial ecosystem of legal-
           | specific Word add-ins - document templates for court filings,
           | semantic analysis for contracts, metadata scrubbing, etc.
        
         | earthscienceman wrote:
         | As a scientist I'm really tempted to ask:
         | 
         | Why not latex and track changes? I already know the answer of
         | course, but it's interesting how much of this type of thing is
         | 'cultural' and institutional momentum.
        
           | colejohnson66 wrote:
           | TeX and any derivatives aren't WYSIWYG. People (non-tech and
           | even some in tech) don't want to write code to generate their
           | document. They want to pull up Word, type some stuff, click
           | the table button or something, and go on their merry way.
           | 
           | If there's an issue on page 45 of the printed document, they
           | know exactly where that is in Word due to it being WYSIWYG.
           | In TeX, it's not that simple.
           | 
           | TeX is extremely powerful. I love it (although it does feel a
           | bit "hacky"), but for the majority of people, it's overkill.
           | Word's change tracker is good enough.
        
             | nybble41 wrote:
             | LyX is available as a (almost) WYSIWYG editor for TeX. The
             | developers actually describe it as WYSIWYM (What You See Is
             | What You Mean) but the key point is that the user is not
             | limited to writing raw TeX code.
             | 
             | Fixed pagination is not guaranteed, even in Word.
             | Especially when you consider features like change tracking.
             | If you want fixed pages, export to PDF.
        
               | pseingatl wrote:
               | Or the change in paper size when you send a document that
               | has been set up for letter paper and the person receiving
               | it has A4 as the default, not to mention different styles
               | and German quotation marks.
        
         | radicaldreamer wrote:
         | Is working on a Mac as difficult?
        
         | gbrown wrote:
         | There's a desktop Zoom client. Also, the web office 365 Word
         | works... okish.
        
         | AnthonyMouse wrote:
         | Basically all of these things are teething problems. The early
         | adopters have problems, the problems get solved, then they're
         | solved for everybody.
         | 
         | What's going to be interesting is how attorney client privilege
         | interacts with the third party doctrine and proprietary systems
         | increasingly moving your documents to The Cloud, often without
         | telling you or making it obvious that it's happening.
         | 
         | That could drive early adoption by law firms that don't want to
         | be the first to get burned by that.
        
           | tubby12345 wrote:
           | >The early adopters have problems
           | 
           | > LibreOffice Initial release: 25 January 2011; 10 years ago
           | 
           | don't think it's getting solved mated
        
             | AnthonyMouse wrote:
             | Different populations have different problems. When was the
             | first time it was adopted by a major law firm?
             | 
             | Example: The OP cares about "redlines" because lawyers use
             | that all the time and most others don't.
        
               | RNCTX wrote:
               | I worked for one of the online legal databases for
               | several years. They had a Windows desktop app in addition
               | to the website for accessing content.
               | 
               | I managed to get the desktop app working in Linux after
               | messing with Wine and permissions (it had some cache
               | files written to a relative directory and what not) and
               | after telling management about it they figured the
               | potential market for such a thing would be small enough
               | that they could just send any support requests about it
               | directly to me for setup help, and likewise tell the
               | sales reps to forward inquiries to me if Linux came up on
               | a sale or demo install.
               | 
               | In the decade I worked there I got exactly one call from
               | a Linux admin at a law firm asking for the docs on using
               | the desktop app.
        
             | npongratz wrote:
             | It gets even worse. LibreOffice forked from OpenOffice [0]:
             | 
             | > OpenOffice.org Initial release May 2002; 19 years ago
             | 
             | Which itself originated as StarOffice [1]:
             | 
             | > StarOffice Initial release 1985; 36 years ago
             | 
             | [0] https://en.wikipedia.org/wiki/Openoffice.org
             | 
             | [1] https://en.wikipedia.org/wiki/StarOffice
        
           | tiahura wrote:
           | "What's going to be interesting is how attorney client
           | privilege interacts with the third party doctrine"
           | 
           | Not really. If I take a file to Kinkos to get copied, it's
           | still privileged.
           | 
           | Contrary to the thinking of many technophiles, for almost
           | every "How is the law going to deal with X technology?" there
           | are useful analogies that were figured out decades ago.
        
             | AnthonyMouse wrote:
             | > Not really. If I take a file to Kinkos to get copied,
             | it's still privileged.
             | 
             | What happens if you take a file to Kinkos to get copied and
             | don't notice that the service agreement allows them to keep
             | a copy of it and sell the contents to third parties or use
             | it for advertising?
        
               | tiahura wrote:
               | Still privileged. Jurisdictions vary, but generally the
               | question is wether the broader dissemination was
               | intentional.
        
               | AnthonyMouse wrote:
               | Then the other side gets to argue that everybody knows or
               | should have known that The Cloud works like that, and
               | accuse you of doing it intentionally because you wanted
               | the cost savings or convenience of the product with those
               | terms.
               | 
               | Also, "jurisdictions vary" can be quite a relevant caveat
               | for all the people in the jurisdictions that vary.
        
               | [deleted]
        
               | pdabbadabba wrote:
               | Maybe so. But your client will still be pissed that, from
               | their perspective, your carelessness put them at risk. In
               | my practice, it would be a disaster for this question to
               | even arise.
        
               | tiahura wrote:
               | What's your practice area? Most big law firms outsourced
               | photocopying 15 years ago. Not to mention outsourced doc
               | review and ediscovery hosting.
               | 
               | See generally FRE 502(b).
        
               | pdabbadabba wrote:
               | I'm a regulatory lawyer working in telecom and commercial
               | space policy, though I'm not sure it's my practice area
               | that's primarily driving my thinking here. (Though it may
               | also be true that, since I am not primarily a litigator,
               | I have different confidentiality concerns in mind that
               | some other lawyers. My firm and I do take these issues
               | very very very seriously--perhaps in ways that would be
               | impractical for a different firm in a different area of
               | practice.)
               | 
               | Although I'm certainly aware of the proliferation of
               | outsourced doc review and e-discovery, I would hope that
               | the firms using these services are reviewing their
               | agreements with these providers to make absolutely sure
               | that they do not include language like GP posited: that
               | they may "keep a copy of it and sell the contents to
               | third parties or use it for advertising." Whatever the
               | implications may be for attorney-client privilege, this
               | also creates a risk of actual disclosure to hostile third
               | parties, which would be a huge issue if you were working
               | on anything commercially sensitive.
               | 
               | I'd also note that, depending on one's practice, you
               | might also find yourself adverse to national governments.
               | That creates a whole new risk profile with respect to
               | could-hosted document management services, etc.
        
           | tjalfi wrote:
           | > Basically all of these things are teething problems. The
           | early adopters have problems, the problems get solved, then
           | they're solved for everybody
           | 
           | It's not just teething problems.
           | 
           | Using OpenOffice and Linux means that you're opting out of
           | the substantial ecosystem of legal-specific Word add-ins -
           | document templates for court filings, semantic analysis for
           | contracts, metadata scrubbing, etc. Most of these tools are
           | only available for Windows although some of them support
           | Macs. A small practice can get away with using Linux but a
           | large firm would be foolish to do so.
        
         | traceroute66 wrote:
         | It should also be pointed out that the lawyer who runs
         | decoded.legal is very much a tech savvie lawyer that enjoys
         | playing with tech.
         | 
         | Something which I am led to believe is not a character trait
         | typically attributable to our learned friends.
        
         | Shadonototra wrote:
         | People have no excuse nowadays.. MS Word?
         | 
         | Setup QEMU and boot the VM whenever you need MS Word
         | 
         | And look for alternatives
         | 
         | You stuck with an OS that spy on your because you made yourself
         | depending on their software
         | 
         | --
         | 
         | I think there is a huge open market for open cloud based office
         | suite
         | 
         | Microsoft is stuck with their local software, we gotta be quick
        
           | tiahura wrote:
           | I need Word all day. I need to copy and paste from excel and
           | acrobat. I need merge from Outlook, etc.
           | 
           | Most of what many many attorneys do involves Word. If
           | everything you're doing is in the VM, what's the point?
        
             | smoldesu wrote:
             | > If everything you're doing is in the VM, what's the
             | point?
             | 
             | "Your honor, with all of the evidence we've leveled today,
             | my client would like to motio- hold on, what's this? Wait,
             | no I didn't tell you to install updates now! Cancel,
             | cancel, does anyone here know how to stop a Windows
             | update?"
        
               | tiahura wrote:
               | It happens all the time. In the middle of medical
               | malpractice cases, divorce cases, murder cases - a virus
               | update, an acrobat update, an email notification, etc.
               | Everybody deals.
        
               | pseingatl wrote:
               | My favorite was at a hearing where opposing counsel had
               | printed off that morning a copy of a letter he felt was
               | dispositive. Word automatically "update(d) fields" and so
               | the six-month old letter bore the date of the hearing.
               | The judge didn't understand the concept and said the
               | letter could not possibly be accurate; what other content
               | was changed? His motion was denied. Thank you, Word!
        
             | Shadonototra wrote:
             | > If everything you're doing is in the VM, what's the
             | point?
             | 
             | If your goal is to run Linux as your host OS, then it
             | solves the problem of not being able to do X with software
             | Y
             | 
             | You can do everything else in Linux, including looking for
             | alternatives
             | 
             | You can copy/paste files from host/guest, including sharing
             | clipboard
             | 
             | Also using a VM helps you fixes in time your windows
             | install, problems? bugs? shitty updates? destroy that VM
             | image and swap with a copy of the install one, BOOM you are
             | in power
             | 
             | Docker and QEMU stories are the proof that having choice
             | frees and empowers everyone, enables countless of
             | possibilities and options, who would have thought
        
               | abduhl wrote:
               | Most peoples' goal at work is to do their job, not run
               | Linux as their host OS.
        
               | Shadonototra wrote:
               | OP's title: "Running a Law Firm on Linux"
               | 
               | Why do you want to make it sound like they didn't make
               | that choice?
               | 
               | If you don't want to run as your host OS, you don't
               | 
               | Nobody forces you anything, it's the opposite, GIVE
               | PEOPLE CHOICE
        
               | nobody9999 wrote:
               | >Most peoples' goal at work is to do their job, not run
               | Linux as their host OS.
               | 
               | This. I spent six years doing IT infrastructure for a
               | large law firm (~1000 lawyers+2000 support staff).
               | 
               | Legal services are pretty much the same as other
               | professional services (I spent 12 years consulting too),
               | where the goal is to maximize utilization and
               | realization[0].
               | 
               | As has been mentioned by others in this discussion, the
               | work product of lawyers are mostly documents (actual in
               | court activities are a tiny proportion of the work that
               | lawyers do), and in a firm of more than a few people,
               | documents are almost always worked on collaboratively.
               | 
               | There's an entire ecosystem of tools and applications
               | that support such document production, including
               | collaborative redlining tools, document management
               | systems, legal citation tools, workflow management
               | systems and a raft of other tools/systems that enable
               | efficient development, editing and distribution of
               | attorney work product.
               | 
               | Those systems are primarily Windows-based, many of which
               | are Word plugins, and attempting to integrate them all --
               | even in an all Windows environment -- is challenging.
               | 
               | In fact, until 15 years ago or so, WordPerfect was the
               | tool of choice for most law firms. And migrating to Word
               | was incredibly painful without any changes to the
               | underlying OS.
               | 
               | That said, most of the systems _I_ implemented ran on
               | Linux or BSD, as they were network support platforms
               | (change management, logging /monitoring tools,
               | authn/authz platforms and Internet-facing applications).
               | 
               | However, attempting to move an _existing_ law firm of
               | more than a couple lawyers from the existing ecosystem to
               | one that runs on Linux would be folly. Because of the
               | lack of tooling in the Linux environment (e.g., try
               | running a software development shop using _only_ Nintendo
               | Switches), and, more importantly, the loss of billable
               | hours fighting with such an environment.
               | 
               | There are lots of other issues, but I just tried to hit
               | the high points.
               | 
               |  _Could_ Linux be a good platform for law firms?
               | Absolutely. But the workflow and tooling that exists in
               | the Windows environment would need to be replicated
               | first.
               | 
               | It's a chicken and egg problem -- why would legal
               | software developers write code for Linux when the entire
               | ecosystem is based on Windows? And why would law firms
               | use Linux when the tools they _require_ to generate
               | revenue don 't exist on Linux?
               | 
               | [0] https://blog.beyondsoftware.com/the-importance-of-
               | measuring-...
        
             | ghastmaster wrote:
             | > If everything you're doing is in the VM, what's the
             | point?
             | 
             | Precisely. When I was new to Linux, trying to figure out
             | how to do things, I was inundated with people telling me to
             | just dual boot or run a VM. The whole point of switching
             | was to be free of other systems.
        
           | dr_hooo wrote:
           | Having QEMU with MS ready defies the entire purpose. Also not
           | the typical easy to setup you want to unleash on a lawfirm.
           | 
           | And what may the alternatives be, keeping the requirements of
           | GP in mind?
           | 
           | Sadly I don't think we are there yet....
        
             | Shadonototra wrote:
             | > And look for alternatives
             | 
             | I said this ^
             | 
             | Using QEMU solves the problem of not being able to run
             | dependency X, blocking you from having choice ;)
        
         | ar_lan wrote:
         | What about something like Office 365? Wouldn't this handle this
         | problem just fine?
        
         | massysett wrote:
         | I'm glad this is working for him, but it's only been three
         | months. The most important thing Word gets me is an excuse. If
         | someone sends me a Word doc and I open it in Word and something
         | is screwed up, I can say "oh, um, maybe something is wrong on
         | your end." If I'm using anything else--LibreOffice, Pages,
         | Google Docs, anything--then there's a possibility that it's the
         | software's fault. I can't be messing around with that in
         | moments when it counts. Like it or not, Word is the standard,
         | and anyone using software that is not the standard is carrying
         | a burden.
         | 
         | I'm an attorney and it's my job to practice law, not be
         | ideological about my tools. I keep a Thinkpad with Debian on my
         | desk and use it to track my tasks in Taskwarrior, because it's
         | the best tool for the job. For document exchange, there is
         | absolutely no substitute for a Windows PC with Microsoft Word.
         | I say this as someone who hits Word bugs and loathes Word. But
         | I'm a lawyer, not a professional Linux tinkerer.
        
           | hcurtiss wrote:
           | I'm principally a transactional attorney. The one piece of
           | software that keeps me tied to Windows in addition to Word is
           | Workshare Compare. To my astonishment, even after jacking
           | prices after the recent acquisition by Litera, there is
           | literally no substitute for elegantly and cleanly preparing
           | redlines. This cannot be that difficult. Somebody build a
           | competitor!
        
             | james_in_the_uk wrote:
             | Word's built in compare feature works fine these days, in
             | my experience. It handles changes/moves pretty well now
             | too. Assuming your employer has a recent version of Word,
             | not an ancient one because that's what works with all of
             | their wierd doc formatting macros.
        
           | stackbutterflow wrote:
           | I'm curious to know how you and the parent comment came about
           | to know about HN, what an IDE is, Debian.
           | 
           | My friends working in non tech fields wouldn't even know that
           | something other than Windows exists.
        
             | massysett wrote:
             | For me it's always been a hobby. I also write my own
             | software tools in Haskell. I've used other distributions--
             | Ubuntu, Slackware, Arch, and SUSE.
             | 
             | I used to think about some sort of software career but I
             | now know that doing it for a living is nothing like doing
             | it as a hobby. Plus I like my job. Writing a good legal
             | opinion has surprising commonalities with writing good
             | software.
        
             | n_decoded_legal wrote:
             | > I'm curious to know how you and the parent comment came
             | about to know about HN, what an IDE is, Debian.
             | 
             | I started using Linux while I was at university, reading
             | law. But I spent as much time with computer science and
             | computer engineering friends as I did with other law
             | students - in fact, probably a lot more - and spent plenty
             | of time tinkering with servers and networks. And that's
             | stood me in good stead for tinkering with legal stuff to do
             | with networks, servers, and related things.
        
             | rococode wrote:
             | Keep in mind there are thousands of lawyers out there whose
             | job is to write software patents or litigate for big tech
             | companies. I'm sure there are plenty of lawyers not working
             | in tech who know about tech stuff just out of curiosity,
             | but the ones who _are_ in tech definitely know much more
             | than surface-level things.
        
             | beermonster wrote:
             | It does seem there are some cool lawyers out there!
        
             | ncphil wrote:
             | Retired lawyer (from the 80s and 90s). Second career as a
             | sysadmin now with the lofty title "enterprise architect",
             | which in my case is more like "a senior guy who can do all
             | kinds of stuff".
             | 
             | Back in the day DisplayWrite and WordPerfect were the
             | standards, with Word coming up behind fast. I used XyWrite
             | in my own tiny practice. That said, Word Online under a
             | Microsoft 365 sub would get you most of where you need to
             | go, but I have to admit that some are going to be more
             | comfortable with the desktop version of Word for the
             | reasons given above. In that case... KVM virtual machine
             | running Windows! So long as the host has sufficient
             | horsepower (4 or 8 cores, 32 GB RAM), that can actually be
             | an added benefit: two computers for the price of one.
             | 
             | On the scanner driver issue, I'm going to curb my natural
             | urge to go into full on problem solving mode (an
             | occupational hazard for both sysadmins and lawyers).
             | Network scanners are a "hive of scum and villainy" if there
             | ever was one. My own adventures with an HP MFP can be found
             | in this gist: https://gist.github.com/plembo/1630c74806c1c9
             | 7c2dcee03752865.... The TLDR is that HP supports SANE
             | through their own proprietary api, which is probably not
             | going to work with a different manufacturer's scanner (for
             | example, Canon).
        
               | throwawayapples wrote:
               | With regards to the scanning issue, you could scan to
               | FTP; new Brother workgroup MFC printers can even scan to
               | SFTP and I'm sure other manufacturers are the same. (Note
               | that smaller, cheaper $150 Brother lasers cannot scan to
               | FTP/SFTP; that feature seems to be reserved for printers
               | in the $400+ range.)
               | 
               | For example, you can scan multi-page documents in B&W or
               | color (even double-sided) to individual JPEG's PDF's
               | right from within the printer's sheet feeder itself, and
               | have them uploaded via SAMBA or SFTP. I'm sure the very
               | large enterprise printers/copiers/etc can probably do
               | this with for multiple accounts as well, so that each
               | user on an entire floor could scan directly into their
               | own _incoming_ directory.
        
         | kaffee wrote:
         | What's the current best tool for generating redlines from two
         | PDF/Word documents?
         | 
         | Makes sense that this would be important (e.g., when comparing
         | contract versions).
        
           | pseingatl wrote:
           | It's not Word. Word also doesn't do a compare with pdf, which
           | has to first be converted to Word. Add a few new paragraphs
           | and the comparison fails.
        
         | whateveracct wrote:
         | > Also a lawyer here, I think the biggest hurdle is MS Word. MS
         | word is the defacto IDE of the law world. We spend most of our
         | time in Word.
         | 
         | > The drafting of documents won't be a problem with libre
         | office. You can send a PDF to the client.
         | 
         | > But working with other lawyers/parties could be a challenge.
         | I am not certain how Libreoffice could handle a 500 page memo
         | being worked by 50
         | 
         | This is addressed in the article actually! They said
         | LibreOffice has served them perfectly well.
        
           | pseingatl wrote:
           | Textmaker by Softmaker Office is a 100% Word-compatible Linux
           | native word processor with mark-up. And much cheaper than
           | Word. There's a Window version as well.
        
           | ghaff wrote:
           | He says it has worked for him so far--with only minor issues.
           | 
           | Personally, in that situation, if I really didn't want to use
           | Windows for everything (and I've barely used Windows for the
           | past 10 years), I'd probably get a Windows system for running
           | Word and any other necessary Windows software and have my
           | computer system of choice for everything else. In the grand
           | scheme of things, computers are cheap these days.
           | 
           | (Or as someone else commented, run Windows in a VM. Though I
           | might consider even that to be potentially unpredictable as a
           | platform that my entire business essentially depended on.)
        
             | n_decoded_legal wrote:
             | > He says it has worked for him so far--with only minor
             | issues.
             | 
             | I'd say the same about Word. Mostly fine, but some minor
             | issues, usually linked with auto-numbering getting in a
             | fluster, or deciding to turn all the numbering into black
             | blocks.
             | 
             | But I definitely prefer Word's flexibility for displaying
             | tracked changes.
        
               | ghaff wrote:
               | I mostly use Google Docs these days and, in general, I'm
               | a fan of how it's focused on the 90-95% use case. But
               | every now and then I run into something it just can't do
               | or that it does relatively poorly. (Revision tracking
               | from multiple people in particular, complex section
               | breaks of various kinds, doubtless other things.)
        
         | hpcjoe wrote:
         | Not a lawyer. Zoom client on Linux works and is IMO more
         | reliable (e.g. doesn't BSOD me) than windows, about the same
         | reliability on Mac.
         | 
         | Teams is unreliable on every platform (having used it for years
         | on Linux, Mac, Win). Would recommend against it.
         | 
         | Clearing documents metadata in Libreoffice, yes. It existed as
         | far back as 7 years ago when I was running my own company, and
         | my lawyers and I would be exchanging documents with potential
         | investors.
         | 
         | This said, I also (when needed) run windows 10 in a kvm window,
         | with Office installed, when libreoffice, or office365 is simply
         | inadequate. This is ... rare. I mostly boot the kvm to patch it
         | these days. Haven't needed its capabilities in at least a year
         | (then again, I am not a lawyer).
         | 
         | Dongles (yubi-key, etc) all work great on Linux/Mac. YMMV
         | though, if they aren't common systems. Again, you can run
         | windows on a VM, and pass through that specific port (USB,
         | etc.). It works, though sometimes the software is buggy so that
         | it sends a reset, and you have to unplug/replug the dongle.
         | This is from my Yubi-key experience on my windows kvm running
         | on my linux laptop.
        
           | benbristow wrote:
           | > Zoom client on Linux works and is IMO more reliable (e.g.
           | doesn't BSOD me)
           | 
           | The Windows client has never BSODed on me. Sounds like a
           | problem at your end.
        
             | gamblor956 wrote:
             | Agreed, if a Windows machine is BSOD'ing then it's almost
             | always a hardware issue: usually RAM or the video card.
             | 
             | On the note of stability, at my old (pre-COVID) gig, the
             | brand new top-of-the-line Mac computers were the least
             | stable computers we used; they'd regularly crash during
             | video editing and couldn't be trusted for live-streaming
             | our events. For live-streaming, they used Windows or nix
             | computers (depending on the function). All of our broadcast
             | partners used Windows or *nix computers as well.
        
             | hpcjoe wrote:
             | I'm not the only one at my co that has experienced it
             | BSODing. Windows generally BSODs on work machine at least
             | once a week. Windows 10 patched monthly, locked down as
             | hard as a machine can be under Windows.
             | 
             | 30 plus years of Windows tech has taught me not to trust it
             | with anything important.
        
               | luma wrote:
               | If you have a system that is experiencing BSODs on the
               | order of once a week, you have a _serious_ problem that
               | is absolutely atypical of normal Windows behavior.
               | 
               | Blaming the operating system hasn't brought you to a
               | solution, perhaps the issue lies elsewhere.
        
               | rjzzleep wrote:
               | I don't think you understand how enterprise managed
               | windows machines work. They come full of very intrusive
               | tooling and usually custom built windows images.
               | 
               | Dell on the other hand - on of the largest suppliers of
               | enterprise PCs - offers no warranties for any custom
               | image Windows machines even if they use Dell official
               | driver bundles.
               | 
               | I once came into a Windows Enterprise shop with the same
               | arrogance and thought I could easily fix their issues,
               | but I was proven wrong. You're welcome to try it
               | yourself.
        
               | luma wrote:
               | I don't directly deal with Windows desktops but am
               | directly responsible for an estate which includes north
               | of 40k Windows Server systems. As a result, I do have a
               | pretty solid handle on managing Windows at scale (at
               | least in the datacenter). We don't see a BSOD a week
               | across that entire estate, let alone a single system.
               | 
               | BSODs are a sign that something is SERIOUSLY WRONG.
               | Usually, failing hardware or sometimes shitty drivers.
               | Almost never is it a sign of something fundamentally
               | wrong with the operating system itself.
        
               | orangepurple wrote:
               | It might even be damaged RAM
        
               | nybble41 wrote:
               | Or an unreliable power supply or EM interference, if it's
               | affecting multiple machines.
        
               | [deleted]
        
           | gbrown wrote:
           | It does keep running and using CPU after exiting though, so I
           | always have to 'pkill -f zoom' it.
        
       | jedimastert wrote:
       | I guess I might have to try using Libreoffice again.
       | 
       | Then again, I haven't made a "document" on anything but Google
       | Docs for a pretty long time. If I'm writing for my website, I'm
       | usually physically writing or using Docs so I can have it on my
       | phone to fiddle with when I get a random minute. After that I'll
       | transfer to markdown directly on my server.
       | 
       | Does anyone know a reasonable way to edit text files from a
       | server on mobile? I'm looking for the lowest friction possible,
       | but I don't mind editing raw text files (in fact I prefer it).
        
         | thepete2 wrote:
         | I find the Markor app (open source) great for editing text
         | files, you can also customize it quite a bit. Then for
         | uploading possibly syncthing would work.
         | 
         | (I do this to sync my text files between my PC and phone, works
         | great)
        
           | RealStickman_ wrote:
           | I personally moved to Joplin and have it sync with my
           | Nextcloud instance using webDAV. It's been working very well
           | for me so far.
        
       | bbqmaster999 wrote:
       | Libreoffice subtly reformatting the documents sent to me by my
       | divorce lawyer was not the most fun thing let me tell you.
        
         | cesarb wrote:
         | The last time I had a problem with LibreOffice reformatting an
         | important Word document, the issue were the fonts. In my case,
         | installing the "wine-*-fonts-system" (times new roman, tahoma,
         | wingdings) packages was enough to make LibreOffice format that
         | document correctly; another option would have been to copy the
         | original fonts from a Windows install.
        
         | ghastmaster wrote:
         | At my small firm, we rarely(never?) send the actual word
         | document to clients/businesses/lawyers/courts.
         | 
         | The documents are always converted to PDF first.
        
           | bobdupneu wrote:
           | I stopped sending word documents to our clients when one
           | client silently changed a section of a document without
           | telling me (he disabled tracking changes for that part of the
           | document). The document was then rejected by the clerk
           | because of that. As I was there I convinced the clerk to let
           | me make manual amendments to the document with my good old
           | pen and made it go through. I had to let the client know
           | about the change to make sure he would accept it. I was
           | surprised that he blamed me for the situation... Switched to
           | pdf. Stopped the hypocrisy.
        
         | david422 wrote:
         | A long time ago I was using linux and created my resume in
         | Libreoffice and sent it to various job postings as a Word doc.
         | Never had any luck.
         | 
         | Then years later I learned that what looked perfect (my resume)
         | in Libreoffice looked pretty terrible when opened with official
         | MS Word. I always wondered if that impacted my application. A
         | guy that couldn't bother to format his resume appropriately.
        
           | pseingatl wrote:
           | These days you need an ATS-compatible machine-readable cv
           | because no human being is going to see it. Text works
           | perfectly fine.
        
           | juniperplant wrote:
           | This is the case where I would have used PDF. Didn't
           | employers accept that?
        
             | pseingatl wrote:
             | They use ATS. Think text.
        
           | Mikeb85 wrote:
           | I learned long ago to never send an editable format to anyone
           | who's not going to edit it.
           | 
           | Every device can open PDFs and see it exactly as it should
           | be.
        
             | andylynch wrote:
             | Mostly. Assuming you having the same font installed or
             | embedded- to be sure about this you want to go further and
             | use PDF/A
        
               | 1_player wrote:
               | It's still much easier to create a cross-platform PDF
               | that works on any device, than writing a document in
               | LibreOffice and expect it to be 100% interoperable with
               | Word, and viceversa.
               | 
               | In fact, I haven't created a broken PDF on any operating
               | system in 15 years. Font embedding in PDFs is a solved
               | problem.
        
             | pseingatl wrote:
             | Of course, clients never know the facts as well as the
             | lawyers. And lawyers never make mistakes for clients to
             | edit. Yesterday I saw a document which claimed that a
             | security agent had made available a $20 million dollar
             | facility. The term they wanted--and would have corrected,
             | was "Lender." There are a few programs that let you edit
             | pdf's: Flexipdf is one of them. Otherwise, you get a paper
             | copy with edits, or worse, an email with references to
             | lines, which you can't correct because then the pagination
             | changes.
        
             | nobody9999 wrote:
             | >I learned long ago to never send an editable format to
             | anyone who's not going to edit it.
             | 
             | I'd go further and say not to send an editable format to
             | someone (read: recruiters) who _is_ going to edit it. Too
             | many times, I 've gone to an interview and the
             | interviewer's copy of my resume has been modified (not just
             | names/contact info, but skills and experience) by a
             | recruiter.
             | 
             | Which is why I _always_ bring hard copies of my resume to
             | an interview.
             | 
             | Edit: Fixed grammatical errors.
        
       | seltzered_ wrote:
       | Interesting to see the blogger is using what seems to be an HP
       | tablet with debian. [EDIT: No, it's a surface pro 6, thanks for
       | the correction!] I switched from a mac to an HP Elite X2 G4
       | running linux and while it took some setup most things work
       | pretty fine and am happy it's a bit easier to open up and repair
       | compared to other tablets.
       | 
       | - https://www.reddit.com/r/Surface/comments/ptdug1/feeling_goo...
       | 
       | Most of my concerns before switching have been less around
       | software development but the administrivia - screen recording,
       | surfing/organizing files, etc. - I keep a spreadsheet around such
       | workflows here:
       | https://docs.google.com/spreadsheets/d/148zTJUwfVv9xfDcpSoH3... .
       | 
       | I kept an old macbook around to help with the transition but the
       | last time I needed it was for screenrecording (OBS has some
       | wayland issues causing slow framerates) and browser testing.
        
       | Kessler83 wrote:
       | I've used GNU/Linux in large, Windows/Mac dependent companies for
       | 25 years. You need to convince the IT-department, and you need to
       | survive the first week learning how to connect to whatever system
       | is in place, but after that, it's free of incidents to the point
       | of being boring.
       | 
       | My advice for convincing the IT-department is to pick something
       | that is known to be very secure and stable. I use Debian Stable.
       | 
       | My advice for the first week is to initially use the web
       | interfaces for printers, e-mail etc. Move onto native solutions
       | at your own pace.
       | 
       | When somebody tells you how GNU/Linux isn't good enough, 99 times
       | out of a 100, it is someone who has limited actual hands-on
       | experience, or someone who is a bit insecure and territorial
       | about the Windows/Mac systems that he does know. Ask them how
       | they know, and tell them you will look into the specific issues
       | they mention. Return later and show them what you have found.
       | 
       | Word documents cause problems in Windows/Mac contexts too,
       | constantly, so don't fret if you run into trouble. In addition to
       | Libreoffice, a very quick way to deal with small inconsistencies
       | in layout is to use pandoc with a template word-file. Basically,
       | export a new word-file from your old one, using the template to
       | strip the inconsistencies away.
       | 
       | Aim to learn Bash and regexp, at least to some degree. It can
       | save you a _ton_ of time.
       | 
       | GNU/Linux has fantastic tools for working with pdfs, comparing
       | files of various kinds, quickly find information in a large file
       | system and many other things. They evolve all the time. Make it a
       | habit to check how others handle the same task you handle.
       | Perhaps they have found a new and even better way?
       | 
       | Gradually start using Emacs Org-mode. There is nothing that
       | compares.
        
         | 908B64B197 wrote:
         | Why not use WSL?
         | 
         | You get all the benefits of a Windows machine (printing and
         | whatever pre-installed software will just work) and a Linux
         | environment.
        
       | rpmisms wrote:
       | The real question here is how does Linux scale video? Is it
       | bicubic or nearest neighbor?
        
         | pseingatl wrote:
         | They were discussing just this point in the Rittenhouse trial.
        
       | upofadown wrote:
       | Why would law firms want to exchange documents in a dense, opaque
       | format like Microsoft Word anyway? Legal documents are mostly
       | about the actual words, not all the word processing stuff that
       | Word is about. You would think that the legal world would of come
       | up with their own application specific format by now.
        
         | rpmisms wrote:
         | Honestly, how bad would git be for handling that? I've worked
         | on regulations for a governing body before using git, and it
         | was fantastic for tracking proposed changes. You just submitted
         | a PR.
        
         | traceroute66 wrote:
         | You've never worked with a law firm have you (either as a
         | client or internally).
         | 
         | Two words: Tracked Changes
         | 
         | Everyone knows how Word tracked changes works. _Especially_
         | lawyers and their clients.
         | 
         | Beyond the above. Formatting. Firms will have have substancial
         | know-how in Word formatting. Sure the contract is about the
         | words, but when you present it to the client, it is all nicely
         | formatted in a standardised format.
        
         | wvenable wrote:
         | This a weird argument; It's like asking why graphic designers
         | use Photoshop instead of coming up with their own image
         | manipulation application. Word is literally the top-tier
         | application for developing documents and lawyers are using it
         | for exactly what it's designed for.
        
           | upofadown wrote:
           | If graphic designers were collaboratively editing images
           | where change management was critical and every pixel had to
           | be manually inserted to generate a very specific meaning I
           | suspect that they would come up with their own format and
           | associated applications.
        
             | wvenable wrote:
             | Lawyers writing documents is much less like factory
             | composing data than you seem to think. They very much treat
             | it like writing and editing any other kind of written
             | composition.
             | 
             | Heck, a lot of lawyers actually _dictate_ their work
             | instead of typing themselves.
        
               | pseingatl wrote:
               | It actually reminds me of plumbing more than anything
               | else, especially appellate briefs.
               | 
               | Unless and until you get the hang of dictating, your
               | documents will be twice as long. And who is going to do
               | this typing? Someone in Bangalore? Good luck with that.
        
         | andylynch wrote:
         | Lawyers also have clients! Its sounds facetious even saying it
         | but it's also not that surprising to discover that an industry
         | heavily reliant of word processing uses the market leading word
         | processor.
        
           | upofadown wrote:
           | But that is my point. They don't do much of any word
           | processing from the era of Microsoft Word. They just process
           | some text. What does Word give them that, say, a Wiki would
           | not do faster and easier?
           | 
           | Emailing word processing files around strikes me as very last
           | century.
        
             | anotherman554 wrote:
             | Trial lawyers need to format their legal documents to a
             | specific set of guidelines and file them with the court.
             | That isn't what a wiki is for.
        
               | upofadown wrote:
               | Wiki is marked up text. So it would be translated into a
               | document guaranteed to meet those guidelines with no
               | extra effort. That is exactly what a wiki is for.
        
               | anotherman554 wrote:
               | A template in Microsft Word already has the formatting
               | without extra effort. Word is pretty cheap, especially
               | for a successful law firm. Why would anyone switch?
        
               | pseingatl wrote:
               | Not really. Most lawyers never use Styles. This means
               | ToC's are a disaster. Autonumbering not required extra
               | effort? Try to add an item to a parent list when there
               | are no empty lines and you are in a sub-sublist. (i.e.,
               | you're at (i) and you need to add a 4 to your 1,2,3,4 and
               | skip the intermediate a, b, c. Good luck.
        
             | selfhoster11 wrote:
             | A wiki is hard to mail around and archive offline.
        
       | pushingice wrote:
       | I think the biggest risk here is that one of the lawyers will
       | murder you. And being lawyers, they will find a way not to be
       | convicted for it.
        
       | bobdupneu wrote:
       | French/Iranian lawyer here. Moved to Linux 5 years ago (from OS
       | X) because Apple kept changing my workflow and suppressing
       | functionality.
       | 
       | Libre office proved to be better than Mac Word (better support
       | for Persian and so called complex languages) and than windows
       | word (could open old word documents that word itself couldn't
       | open any more!).
       | 
       | Regarding ScanSnap, I replaced it with a Brother multifunctional
       | printer that scans to an sftp folder which is watched by
       | ocrmypdf. I get to one touch scan a document without logging in a
       | computer. When I need the document it's there for me as an OCRed
       | and cleaned PDF. Super convenient.
       | 
       | Replaced Word with latex. Our contracts are generated with latex
       | and smart: they check themselves up for coherency when the pdf is
       | built.
       | 
       | Overall no driver problem but you need to check before buying
       | peripherals that they will be compatible with Linux.
       | 
       | Updating the system is as easy as it could be. Installing
       | software is a breeze with 'yay'. Arch Linux is _very_ well
       | documented and when encountering a hurdle chances are that the
       | solution is already in the wiki.
       | 
       | On the server side, CentOS proved super stable and a welcomed
       | improvement over OSX server which terribly lacked documentation.
        
         | pseingatl wrote:
         | You might try Mellel, which has baked-in right-left language
         | support. (You'd probably have to buy it from France though). I
         | haven't tested its collaboration feature, but if you want to
         | switch from L-R to R-L, Mellel is your friend.
         | 
         | Merci.
        
         | titanomachy wrote:
         | Running such a setup would seem to require a professional level
         | of competence in systems administration. Do you find it
         | challenging to maintain that alongside your legal expertise?
        
           | bobdupneu wrote:
           | It is an investment in time and knowledge. But you know that
           | your investment will not be wiped out because it doesn't fit
           | any more in Apple's or Microsoft's business plan. My workflow
           | has become very stable since my switch to linux and
           | opensource. Sure the software has quirks but you can always
           | find workarounds. When I used Windows, I remember that I
           | needed more clicks to do the same thing with every new
           | version as Microsoft buried functionality in successive
           | layers of UI. All in all I would say that I'm much more
           | productive when working on a case, at the expense of spending
           | some of my free time learning sysadmin, emacs, latex, etc.
           | But it's fun and I love it. You definitely need to have a
           | level of interest in tech to go all linux in your firm.
        
           | throwawayapples wrote:
           | Not a lawyer, but once you've acquired that knowledge, you
           | have it forever. It's not like LaTeX changes very often
           | (unlike, for example, Microsoft Word)
        
             | kspacewalk2 wrote:
             | Microsoft Word is also quite stable, certainly in terms of
             | functionality and especially backwards compatibility. They
             | know how much money they make just from the immense inertia
             | of being in the lead for 30+ years, and they don't kill off
             | that golden goose.
        
               | throwawayapples wrote:
               | Re-learning where a particular feature is hidden in the
               | menus every few years has been an interesting experience.
               | 
               | Microsoft is even implementing (yet another) new UI right
               | now:
               | 
               | https://www.theverge.com/2021/7/7/22565676/microsoft-new-
               | off...
        
             | pseingatl wrote:
             | LaTeX is great for typesetting documents; easy to work with
             | autonumbering, even nested and subnested lists. There's
             | even a Koma-script package for legal documents (jura). But
             | Word does a better job of redlining. And it is the
             | standard, though there are a few offices that still use
             | Wordperfect for the "Reveal Codes" feature. If your output
             | is paper or a paper substitute like pdf, you can use any
             | word processor. But if you need to collaborate, you need a
             | 100% compatible Word processor. On Linux, it's Softmaker
             | Gmbh's Textmaker. 100% compatible and a lot cheaper than
             | Word. Odd that no one has mentioned it.
        
       | tyingq wrote:
       | I guess it depends on the firm and what they do, but MS Word,
       | with "track changes" and exchanging red-lined passages of text in
       | a contract seems really common. I don't see that working well
       | across law firms, without using MS Word.
        
       | blodkorv wrote:
       | So what distro and DE are they using?
        
         | ginko wrote:
         | The screens in the photo say Debian.
        
         | laumars wrote:
         | The distro is mentioned several times throughout the article
         | and even featured in the screenshots: Debian.
         | 
         | I didn't spot the DE but I might have missed it because I
         | largely skimmed the article.
        
       | WaitWaitWha wrote:
       | Excellent article.
       | 
       | I would like to read a line or two explaining how this law-firm
       | contributes to the F/LOSS community.
        
         | fsflover wrote:
         | By using FLOSS and spreading information about it?
        
       | tiahura wrote:
       | I disagree. Lawyer and Linux user since downloading Slackware 1.x
       | from tsx11 many moons ago.
       | 
       | 1. Libreoffice is still not comparable to Word 6 (circa 93).
       | 
       | 2. Outlook - With several dozen lines of VBA, and a little
       | customization, Outlook becomes a full blown case management
       | system.
       | 
       | 3. Acrobat Pro.
       | 
       | 4. Fujitsu SnapScan - Scanner that every (smart) small firm uses.
       | Not Twain. Linux drivers exist, but functionality isn't there.
       | 
       | These are just some of the roadblocks. Maybe someday MS will
       | release a Office for Linux.
        
         | agumonkey wrote:
         | Libre Office is really lacking and lagging compared to
         | MSOffice. I wanted to patch some stuff that need love.
        
         | teddyh wrote:
         | ITYM "Fujitsu ScanSnap".
        
         | antb123 wrote:
         | Fujitsu automated scanner I got working pretty well.
         | 
         | Agree with the rest.
         | 
         | I mostly think Lawyers don't really care about technology
         | (except good research tools) and billing tools.
        
         | pseingatl wrote:
         | No need to wait: Textmaker by Softmaker is part of a 100%
         | compatible, native-Linux suite.
        
         | fsflover wrote:
         | > 1. Libreoffice is still not comparable to Word 6 (circa 93).
         | 
         | And it can't be, because Microsoft does not allow that to
         | happen.
        
       | beermonster wrote:
       | has anyone here used decoded.legal? They do appear from time to
       | time in articles on theregister. Would be tempted to try their
       | services at some point.
        
         | n_decoded_legal wrote:
         | Feel free to drop me a line and have a chat! Contact details
         | are in the blog post.
        
       | thanatos519 wrote:
       | I'm curious as to what scanner /needs/ MacOS. I have yet to meet
       | a scanner that VueScan doesn't support. I'm a mild free software
       | zealot, VueScan is such a gem that I was more than happy to pay
       | for it. (this comment not sponsored, really!)
        
       | pseingatl wrote:
       | If you're using Linux, you don't have to wait for Microsoft to
       | put out Office for Linux. There is already a 100% compatible
       | native Linux suite made by Softmaker in Germany and called
       | Textmaker (the Word program) and Softmaker Office for the suite.
       | (Not affiliated with the company, just a user).
        
       | clircle wrote:
       | Word, powerpoint, Teams... can't all these just run in the
       | browser now? Why futz with Libreoffice?
        
         | fartcannon wrote:
         | Consider a future where Microsoft will eventually build co-
         | pilot for office documents based on all the crap stored in
         | office applications/onedrive.
        
           | clircle wrote:
           | Consider a present where lawyers just need to get their work
           | done
        
             | fartcannon wrote:
             | Luckily both can be done without Microsoft, eh?
        
         | selfhoster11 wrote:
         | No, thank you. I prefer emulated Windows native apps over web
         | apps, and that's despite virtualisation and seamless app
         | delivery being a giant pain in the ass for as long as I can
         | remember. Web apps have worse latency and feature sets even if
         | they didn't have a worse resource consumption.
        
         | juniperplant wrote:
         | I think the online version of Microsoft Office is not as
         | feature-complete as the offline one. That, and performance is
         | surely worse on large documents.
        
       | ciurca wrote:
       | I was thinking about Windows/macOS being the standard choice for
       | most folks. Nowadays, people that mainly use the browser for
       | their work/life stuff could just use some Linux distro like
       | Ubuntu. The standard choice for standard people should probably
       | become an easy to use Linux distro.
        
         | pjmlp wrote:
         | Browser is the new X-Windows/telnet thin client, the OS is
         | meaningless.
         | 
         | Problem is that those kind of people will also buy a hardware
         | XYZ at the shopping mall and the experience won't be like on
         | Windows/macOS when they plug it at home.
        
         | luke2m wrote:
         | > The standard choice for standard people should probably
         | become an easy to use Linux distro.
         | 
         | More and more, it is becoming exactly that with Chrome OS.
        
           | dddddaviddddd wrote:
           | Android as well, to some extent.
        
           | thomastjeffery wrote:
           | That seems to be the goal of Chrome OS.
           | 
           | Unfortunately, Chrome OS prioritizes simplicity over
           | functionality, so most of the non-technical users I talk to
           | complain that it's not enough to replace windows.
           | 
           | Something like Ubuntu with a really good wine interface would
           | be much more valuable to the average user.
        
             | Mikeb85 wrote:
             | > really good wine interface
             | 
             | Do people even use wine for anything that's not gaming?
             | Also nowadays Steam Proton takes care of that.
        
         | rvba wrote:
         | Do people use browsers for their work stuff?
         | 
         | I thought most non programmers usually use: email, chat, some
         | ERP, some CMS, spreadhseets, spreadsheets, spreadsheets, some
         | word processing software and maybe some project management tool
         | like Jira (it seems to starting to be adopted outside of IT).
         | 
         | It seems that every company has some data in ERP and few
         | various other databases, but then there are hundreds of various
         | Excel spreadsheets and Word documents. I think there are decent
         | Word replacements (but can they really work in a browser when
         | the documents have more than dew pages?), but Im not convinced
         | that Excel has anything good enough (I tried few). Google
         | sheets probably is the best alternative due to its multi-user
         | features, but I dont think it is a good daily driver: too laggy
         | with big files, also problematic when one file collects data
         | from other files.
         | 
         | Maybe I am a bit skewed, but it seems most work is more Excel
         | heavy: lists, lists, lists of everything.
         | 
         | On a side note MS could make Excel so much better in few areas.
         | 
         | Also "downloading something from ERP to Excel, reworking it and
         | uploading back" is something that seems to happen in most
         | companies that I know (as long as they have an ERP, or even
         | financial software).
         | 
         | There is a lot of money for some better Acess replacement
         | though. Lots of companies need small databases, but it is hard
         | to build them for non programmers. That's why "excel as a
         | database"..
        
           | warner25 wrote:
           | Where I work (US Department of Defense), we depend on
           | PowerPoint more than anything. We recently got O365 which
           | includes the PowerPoint web application, but the web
           | application is still very weak compared to the desktop
           | application. Anything beyond editing some text on a slide, or
           | creating a very simple (mostly text) slide, in the web
           | application is just horrible if not impossible. This is
           | really a shame, because the ability for multiple people to
           | open a PowerPoint file in O365 and do simultaneous editing is
           | an amazing leap forward. Version control has always been a
           | problem for us as we endlessly email PowerPoint files back
           | and forth, or store them on SharePoint or simple file
           | servers.
           | 
           | I've mostly used LibreOffice (and OpenOffice before that) on
           | my personal machine at home, but I wouldn't dare depend on it
           | to handle the complex PowerPoint files that we pass around at
           | work.
           | 
           | Edited to add: I guess we equally depend on fillable PDFs
           | (often digitally signed with our smart cards). For that, I
           | gave up on trying to find a good native solution in Linux
           | after Adobe stopped making Acrobat Reader available in 2013.
        
       | [deleted]
        
       | michnaugh1 wrote:
       | Another lawyer here. I've been successfully running Ubuntu for my
       | practice for the past five years. Currently on 21.10. Crossover
       | Office takes care of the Word problem but I mostly use
       | LibreOffice. Word is useful for appellate briefs and Table of
       | Authorities. For Crossover, I need to be in X11, not Wayland.
       | Otherwise, it's entirely boring and seamless. Brother ADS-1700W
       | scanner works with Document Scanner. Thunderbird 91 is great for
       | encrypted email. It's really not an inconvenience to use Ubuntu
       | in an office.
       | 
       | Edit: Document Scanner not Scan.
        
       | elchief wrote:
       | IIRC, UNIX started at Bell Labs as a legal document processing
       | system. However, this was just an excuse for Ritchie to work on a
       | game he liked on Multics
        
         | pjmlp wrote:
         | That was the excuse to sponsor the port into PDP-11 hardware,
         | UNIX started on a PDP-7.
        
           | __turbobrew__ wrote:
           | This is the correct answer according to Brian W Kernighan's
           | book "UNIX: A History and a Memoir" page 41
        
         | smhenderson wrote:
         | Wasn't it Ken Thompson who did the game thing? I mean, I know
         | they worked it all out together but I thought it was Ken who
         | wanted to do the Space Travel game...
         | 
         | https://en.wikipedia.org/wiki/Space_Travel_(video_game)
        
           | jjice wrote:
           | That's what I was thinking as well. There's also an interview
           | somewhere on YouTube with Ken Thompson talking about this
           | game and he goes off on a bit of a tangent talking about it.
           | Really fun to hear him talk about it.
        
             | smhenderson wrote:
             | Yeah, seems they had a lot of fun with it and at the same
             | time they were making history. It's a great story! I've
             | always been quite fascinated by computer history, Unix
             | history in particular.
        
       | proxysna wrote:
       | I remember reading something like that a few years back on
       | Reddit. I always was a bit confused why would office tasks
       | require a windows installation with office on it until i saw how
       | unnecessarily tightly some tasks and tools are coupled with
       | microsoft stack.
       | 
       | Found the post i saw.
       | https://www.reddit.com/r/linux/comments/9cxwhy/i_am_a_lawyer...
        
       | submeta wrote:
       | Whenever I read an article like this (,,I am a CEO, I run my
       | company on Emacs / Linux / Xyz") I am reminded of Peter Drucker's
       | book ,,The Effective Executive". He distills five (?) behaviours,
       | one of them: ,,Effective executives start out with the question,
       | "What results are expected of me?" rather than with the work to
       | be done, let alone with its techniques and tools."
       | 
       | Use whatever works to get the job done.
        
         | throwawayapples wrote:
         | But that doesn't seem to be as useful or relevant advice in
         | this case, because _all_ of these tools (or operating systems)
         | can perform the baseline of the job (creating and sharing
         | documents, etc.)
         | 
         | One might have initially lower resistance than others, but
         | another might have better long-term results and be more
         | efficient.
         | 
         | As an executive, why would you focus on making your factory be
         | more efficient when your executive team's workflow was also
         | inefficient?
         | 
         | In a law firm, the workflow essentially _is_ the factory floor
         | for the product being manufactured.
         | 
         | It may be a difficult question to answer, but that doesn't mean
         | that it shouldn't be asked.
        
         | selfhoster11 wrote:
         | For some value of "works". I would never entrust a document
         | longer than 20 pages to Word for editing, because I've had bad
         | experiences. I'd much sooner deal with LaTeX, even though it is
         | missing an easy way to do many things.
        
       | sandGorgon wrote:
       | has anyone used Softmaker Office ?
       | https://www.softmaker.com/en/softmaker-office
       | 
       | it is far more Word compliant than Libreoffice. Compatibility
       | with MS Office is its #1 goal. It costs 80$.
       | 
       | I have found it to be far far more better than Libreoffice
       | honestly. I have actually installed it in a backoffice (using
       | Fedora) and nobody has ever had compatibility issues with MS
       | Office till today (the other side does not even realise it)
        
       | 8K832d7tNmiQ wrote:
       | > Screensharing can be a bit iffy, but I don't need to do this
       | often, thankfully. And, if I switch from Wayland to X11, even if
       | just for that session, I expect it will work better.
       | 
       | I don't know about other chromium browsers, but you can do it on
       | wayland compositor by enabling "WebRTC PipeWire support" flag on
       | edge chromium.
        
       | fsflover wrote:
       | > "Exclusively" on Linux?
       | 
       | > I'm struggling with a couple of bits on my mobile device, but
       | my goal is to move away from my iPhone once I've resolved them.
       | I'm close.
       | 
       | I wonder if they are going to switch to GNU/Linux phones.
        
         | n_decoded_legal wrote:
         | > I wonder if they are going to switch to GNU/Linux phones.
         | 
         | I've updated the post with a response and a link to some of the
         | investigation I've done so far but, honestly, probably not - I
         | can't make it work for my needs.
        
       | syats wrote:
       | Silly but honest question: why hasn't google docs taken over the
       | legal world?
       | 
       | I find g suite's collaborative editing waaay better than sending
       | around docx/xlsx files with dates in the filenames.. and don't
       | even get me started with that office365 thing.
        
         | gigel82 wrote:
         | AFAIK, MS Office has had multi-user coauthoring for a while,
         | even between their (free) online apps and the desktop apps. I
         | know I've used it in Word for sure, not sure about Excel or
         | PowerPoint. It's actually pretty good, though I still wish MS
         | would launch a Linux native version of Office (the web Word is
         | good enough for reading and making small changes but not really
         | for daily driving).
        
         | Mikeb85 wrote:
         | I can understand not wanting sensitive documents in the cloud.
         | It's also way too easy to share Google docs (good for
         | collaboration, bad for confidentiality).
         | 
         | I'm more surprised something like LibreOffice or Emacs Org-Mode
         | hasn't taken over. You'd think lawyers would want to truly
         | 'own' the software they use for sensitive documents and not
         | rely on a company who may or may not have spyware in the
         | software.
        
         | Isthatablackgsd wrote:
         | Google Docs do not have the 1:1 feature parity as Word and
         | LibreOffice. Law Firms are particular with their documents and
         | templates. It have to be consistent across word processors
         | which Google Docs lack. Google Docs is a ultra-lite version of
         | Word/LibreOffice.
         | 
         | Workplace collaborative editing is superior, you are right. At
         | the same time, it lacks a lot of thing in other way.
        
         | pushingice wrote:
         | My wife is a lawyer. The biggest issue is that they have
         | proprietary document management systems for security. G-suite
         | is just as big a risk as O365.
        
         | pseingatl wrote:
         | Google can and will cancel your account for a host of reasons
         | and there is no recourse, no customer service and when that
         | happens, you're out of luck. You don't have control over your
         | documents and the Bar mandates that you do. Of course, you can
         | back everything up, but then why use Google in the first place.
        
         | webmobdev wrote:
         | Perhaps because of confidentiality? Lawyers would best
         | understand the pros and cons of Google's Terms and conditions,
         | and are probably the only one who read it.
        
       | 2Gkashmiri wrote:
       | This is nice but I have suggestions and questions.
       | 
       | Case management. I use "cliniccases" which does most of the work
       | but it is geared towards law clinics and does not have "billing".
       | That can be improved but that's something.
       | 
       | What do you use for crm ? Is that self hosted too ?
       | 
       | There are softwares like cryptpad that solves collaborative
       | editing problem for those used to google docs.
       | 
       | I use mailinabox for my emails and that has been quite great.
       | 
       | Libreoffice all the way. It has improved immensely. The import
       | export to docx is becoming better and better.
       | 
       | I use a network shared drive to host all clients data, working
       | papers and such. I have been thinking of " nextcloud" but I do
       | not see the benefit.
        
         | bogwog wrote:
         | > I have been thinking of "nextcloud" but I do not see the
         | benefit.
         | 
         | Nextcloud does a lot and supports "apps" for things like Google
         | Docs-style editors in the browser. You can even do encrypted
         | messaging, voice, and video chat with it. More here:
         | https://apps.nextcloud.com/
         | 
         | If all you need is network storage, it's definitely overkill.
        
       | PascLeRasc wrote:
       | > A scanner still relies on macOS so, even though it's a
       | virtualised macOS instance running atop Linux, it's still macOS.
       | 
       | Many people believe this violates the macOS license. Do you have
       | a different read on it?
       | https://www.apple.com/legal/sla/docs/macOS1014.pdf
        
         | david_allison wrote:
         | > A scanner still relies on macOS so, even though it's a
         | virtualised macOS instance running atop Linux (on an Mac Mini),
         | it's still macOS.
         | 
         | Note the parens. It's on Apple-branded hardware, so IANAL, but
         | that's more likely to be kosher.
        
         | named-user wrote:
         | It does not. As long as you own the physical hardware you are
         | okay to install on virtualized hardware.
        
           | skuhn wrote:
           | The scenario from the post is acceptable only because it is
           | running on a Mac Mini running Linux. If it were running on
           | any non-Apple hardware it would not be permissible -- even if
           | he bought an Mac Mini and never used to attempt to "buy a
           | seat", because the Apple license states:
           | 
           | "The grants set forth in this License do not permit you to,
           | and you agree not to, install, use or run the Apple Software
           | on any non-Apple-branded computer, or to enable others to do
           | so."
        
       | ghastmaster wrote:
       | I would love to do this at the small firm I work for. The biggest
       | problem is the attorneys and staff not willing to learn new
       | systems or methods. It is not a software capability or
       | compatibility problem.
        
         | jedimastert wrote:
         | I remember working as a Systems Analyst for city government. It
         | was always super hard to predict who would and wouldn't like
         | change. for the most part it didn't matter what the change was,
         | they either had an affinity for it or not.
         | 
         | Our 70-odd year old archivist learned how to use the new OCR
         | software and was ingesting tax documents faster than with the
         | old system in under a week. The 30 year old finance guys would
         | dig their heels in. The mayor always followed instructions, the
         | city manager had no clue how computers actually worked but had
         | no clue they had no clue. You just never know.
        
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