[HN Gopher] Zillow, Prophet, time series, and prices
       ___________________________________________________________________
        
       Zillow, Prophet, time series, and prices
        
       Author : zorked
       Score  : 148 points
       Date   : 2021-11-07 07:06 UTC (1 days ago)
        
 (HTM) web link (ryxcommar.com)
 (TXT) w3m dump (ryxcommar.com)
        
       | xrd wrote:
       | It's normal to assert that open source generates millions or even
       | billions of dollars that isn't captured.
       | 
       | In this case, it seems like an open source project destroyed
       | billions of dollars.
       | 
       | That's a new idea for me.
        
       | mcastillon wrote:
       | I'm surprised that nothing here has been written about human in
       | the loop. All time series models are flawed in some capacity, and
       | are going to have difficulties in the current market given how it
       | won't necessarily match historical seasonalities. Just having
       | more human safeguards to flag wacky outputs seems to be a more
       | reasonable explanation than not handling Prophet's shortcomings
       | properly. Zillow would have likely faced similar issues with
       | other time series packages as well
        
         | mcastillon wrote:
         | Reading some more, it does look like Zillow was in fact
         | leveraging humans in the loop
         | https://venturebeat.com/2019/12/11/why-explainable-ai-is-
         | ind.... What seems like a likely explanation is that the proper
         | balance between machine and human judgement was not calibrated
         | to this current market.
         | 
         | "Part of the challenge of Zillow Offers' human-in-the-loop
         | system -- any such system, really -- is finding the balance
         | between humans and machines. "In order to optimize this human-
         | in-the-loop system, we'd like to figure out when the human is
         | best, when an assistive situation is best, and [...] when a
         | machine is best," said Fagnan."
        
       | sushsjsuauahab wrote:
       | My opinion is that we are not at the top of the housing market.
       | People are realizing that it is not fun to live in dense areas.
       | 
       | Local markets may ebb and flow, but desirable houses will rise.
       | 
       | Phoenix is particularly dense and the house prices are cheap,
       | which is why I believe Zillow sold them all-- they realized their
       | actual profits weren't as good as what they projected.
        
         | IIAOPSW wrote:
         | >People are realizing that it is not fun to live in dense
         | areas.
         | 
         | Sounds like you're assuming your personal preferences are the
         | natural ones which "people" surely have by default.
        
       | alpineidyll3 wrote:
       | A good prediction is one which is made BEFORE the outcome. All of
       | these armchair data scientists had the opportunity to short
       | Zillow BEFORE it was obvious that zoffer was losing money. No one
       | did? The best outcome which could flow from this is a sort of
       | adverse peer review in data science based on asset trades. To be
       | honest, the zillow data team should have sought this themselves,
       | the community could have debugged them.
        
       | trhoad wrote:
       | Imagine being this angry about a job listing mentioning a Python
       | library...
        
         | extr wrote:
         | He's not angry. He's responding to people who are angry he
         | flippantly made fun of the job posting.
        
           | trhoad wrote:
           | > The requirement that people come to your company knowing
           | how to use piss easy baby tools is an extremely dumb and lazy
           | hiring practice.
           | 
           | Sounds angry to me!
        
             | brodouevencode wrote:
             | Nah he's mocking the crap out of them.
        
             | rmah wrote:
             | He sounded at least a bit put out to me too
        
           | windsignaling wrote:
           | Worse. He sounds "fake angry" and spent what looks like an
           | inordinate amount of time writing a crappy article to express
           | his fake outrage. His understanding of time series seems OK
           | at best.
        
       | tqi wrote:
       | This was pretty stupid straw-man. I doubt anyone who has used
       | Prophet is under any illusions as to what it is doing under the
       | hood (after all, the only input is a single time series
       | dataframe...). Companies use it to do quarterly/yearly goal
       | setting and anomaly detection, not deploying it to production to
       | power product features. This whole thing has the tone and
       | substance of a giant "i am very smart" faff.
       | 
       | The author also seems annoyed that people get paid 200k for such
       | little "technical" skill, to which I would ask why he cares?
        
         | lainga wrote:
         | >to which I would ask why he cares?
         | 
         | Do you think he didn't think enough about the reasons he stated
         | in TFA for why he cares? Or they're not good reasons?
         | 
         | He says, from the employer's perspective,
         | 
         | "$200k a year can attract people who actually know what they're
         | doing. Maybe a math or econ PhD. Maybe a Microsoft Excel pros
         | with 10 years of finance sector experience";
         | 
         | from the prospective employee's,
         | 
         | "The aggregate effect of this practice being widespread is that
         | talented people with unusual backgrounds get gatekept out of
         | good paying jobs that they'd be exceptional at. ... The job
         | post excludes people not based on aptitude, but based on
         | whether they have previous experience and familiarity with a
         | tool they could be introduced to and then master in under 15
         | minutes."
        
           | tqi wrote:
           | I think reason he gives about gatekeeping is only weakly
           | related to the bulk of the article. The point is that job
           | listings shouldn't be arbitrarily specific is an obvious one
           | that most already agree with, and was a thin excuse to show
           | off his deep knowledge of modeling jargon.
        
       | stopagephobia wrote:
       | I don't know, maybe, or only I liked it better when there was so
       | much new houses being built that this wouldn't of happened. Some
       | of us People of Age remember growing up in houses built in post-
       | war baby boom buildings, so there was enough of a housing
       | increase that people weren't paying so inflated prices for
       | houses. Maybe this is what we get when interest rates are so low
       | and so little money is needed for down payments, I know a bunch
       | of people who are started getting into real estate in the last
       | year because even though it's lots of money banks make it easy if
       | you have credit.
        
       | msapaydin wrote:
       | Extremely well written article for someone who would like to dig
       | deeper into forecasting, actually giving someone ne valuable
       | links about the prophet tool that i used and recommended. I agree
       | with the author that it is strange that the job posting only
       | mentions the prophet tool, which is rather like a very basic and
       | one particular library that i usually recommend to undergrads for
       | their senior project.
        
       | pjdemers wrote:
       | Very likely this was not a real job post, but rather the
       | statutory post required for a visa application (H1-B, etc).
       | Zillow HR looked at the current employee's background for a set
       | of skills that is rarely found in one person, to keep the number
       | of qualified outside applicants at zero. "Must be a a senior
       | person with recent hands on experience in this novice tool". What
       | they didn't say is, their exist employee used Prophet in a class
       | unrelated to work.
        
         | rossdavidh wrote:
         | This is an excellent point, and whether or not it happened here
         | it is often what happens, not only in developer jobs.
        
       | say_it_as_it_is wrote:
       | There isn't a company or individual who has models that can
       | accurately predict the future of housing prices. There are only
       | charlatans who claim they can achieve the impossible. This guy
       | can do no better, but he'll do his best to convince capitalists
       | that he's got the right stuff.
        
       | evrydayhustling wrote:
       | > The main reason why competitive market price movements tend to
       | be stochastic and I(1), and tend to exhibit little highly
       | profitable predictable seasonality, is because if that wasn't
       | true, then people would be able to make free money and markets
       | would no longer be weak-form efficient.
       | 
       | Oh no! Someone invoked weak-form efficiency! I guess every market
       | maker should shut down now?
       | 
       | OP is trying to criticize the hypothetical Prophet-trader because
       | Prophet seems to rely on trivial seasonalities for forecasting.
       | But he is ignoring that the bare minimum configuration for
       | Prophet requires several injections of domain expertise (or at
       | least bias):
       | 
       | - Prophet predicts event frequencies, not prices/events. So
       | presumably it must be used in conjunction with another price
       | model.
       | 
       | - The Prophet user must acquire and group data for their forecast
       | -- which is itself a form of locale-sensitive regularization, and
       | is often >50% of the challenge of calibrating a predictive model.
       | 
       | - Prophet users configure market sizes, change points and event
       | streams ("holidays" are a special case, not the only example)
       | based on external data.
       | 
       | Obviously none of these things saved Zillow, but they are all
       | outside the conditions supported by weak-form efficiency, which
       | gives you a good idea of how useless that concept is in practical
       | trading.
       | 
       | I have zero investment in Prophet and wouldn't use it for a
       | trading model, but it's annoying to see Data Twitter's culture of
       | assuming others are dumb in order to quote grad school stats
       | classes getting rebroadcast elsewhere.
        
       | vmception wrote:
       | BTFD.
       | 
       | Zillow issued $4bn corporate bonds that they only have to pay 2%
       | on annually while they pay it back over 10 years. This is way
       | below their annual revenue which was already $2.7bn annually. The
       | bonds were for the expansion of Zillow Offers, but based on their
       | prior revenue. And now, they are trying to sell a bundle of homes
       | for $2.8bn all at once "at a loss", with no information about the
       | percentage of loss. -5%? -25%? Does anyone else see that it
       | doesn't matter _even if it was 100% loss_ which it clearly isnt?
       | 
       | People out here acting like this is the great financial crisis
       | they've missed 12 years of alpha just waiting for.
       | 
       | This is the least leveraged market participant in real estate
       | lol. They flipped a few (thousand) houses maybe at an overall
       | profit, made some of their developer and overleveraged home owner
       | friends happy, and found an excuse to fire a bunch of their
       | workforce!
       | 
       | This game is obvious
        
         | [deleted]
        
       | evergrande wrote:
       | Is it possible that Zillow artificially inflated the housing
       | market?
       | 
       | They bought up bunch of houses while having the most popular
       | pricing tool? That's a strong incentive to predict ever
       | increasing prices. Plus it whipped up a frenzy and site traffic.
       | Dangerous incentives all around. You can see how this could be
       | self reinforcing with systems that all want the numbers to go up.
        
         | modriano wrote:
         | Per this US Census and HUD report [0], there have between 600k
         | (2018) to 1M (2020) single family home sales per year over the
         | years since Zillow started Offers. Per this Barron's article
         | [1], Zillow bought 9680 homes in Q3 2021 and less than half of
         | that in Q2 2021.
         | 
         | So, yeah, they've probably driven the price up a little bit,
         | but their purchases represent maybe 2% of all sales, so I
         | assume the impact that has on the market in general would be
         | pretty small.
         | 
         | [0] https://www.census.gov/construction/nrs/pdf/newressales.pdf
         | 
         | [1] https://www.barrons.com/articles/zillow-opendoor-stock-
         | price...
        
           | nerevarthelame wrote:
           | Zillow only bought houses in certain markets (24 different
           | metropolitan areas [1]). So their impact on prices within
           | those regions would've been bigger than what you'd expect by
           | comparing them to all home sales in the US. I admit that I
           | have no idea how much bigger, though.
           | 
           | [1] http://zillow.mediaroom.com/2020-08-04-Zillow-Resumes-
           | Buying...
        
         | brodouevencode wrote:
         | Zillow is just an aggregate typically MLS data. Sure it can
         | probably have some influence via it's Zestimate product, but
         | that's not what failed. Anecdotally 1/4 of the folks in my
         | neighborhood currently have a for sale sign in their yard
         | because of the price increases. I'm not sure where this upward
         | pressure is coming from, but I fear another 2008.
        
           | gpapilion wrote:
           | The economy itself has been good the last 12 months in
           | coastal cities. The upward pressure is coming from those who
           | have money to spend upgrading the life.
           | 
           | I don't fear another 2008 since the mortgage market hasn't
           | gone as crazy. I do think we'll see a correction, but it's
           | more likely to be a slow down and increase in time to sell
           | homes.
        
         | mattwest wrote:
         | The question should be, 'To what degree did Zillow influence
         | the housing market?'
         | 
         | Interest rates are low so people have cash. New housing
         | development was lacking even before Covid disrupted supply
         | chains. Now we are facing a labor shortage that could play out
         | in a number of ways, not limited to proletariat uprising or in
         | contrast, a new age of entrepreneurialism.
        
         | gpapilion wrote:
         | I think this is an extremely likely probability in the markets
         | it operated offers in. Even if they were buying 5-10% of those
         | homes.
         | 
         | I also think realtors were slow to sue Zillow homes to clients,
         | but have no hard evidence to support this. I do see a Redfin
         | listed home in my neighborhood gets 1/4 the traffic of anything
         | else, and I have to believe that influence from realtors. This
         | is something that happens with for sale by owner homes too.
        
         | asdff wrote:
         | Do people actually use zillow for buying or just for perusing?
         | Most of the listings on my zillow are these stale 60 day old
         | listings where there is obviously something wrong with the
         | listing, it doesn't look like the actual market that realtors
         | are using considering homes here sell so fast. My understanding
         | is real estate moves too quickly and you are going to be
         | putting offers on homes your realtor shows you before they even
         | hit market let alone aggregated on zillow.
        
         | TheGuyWhoCodes wrote:
         | I think it's true for any platform for housing markets. Once
         | you have easy access to pricing of houses sold or being sold
         | around you, as a seller you will try to be at the same ballpark
         | and higher. So everyone ups the price by 5-10% so it becomes
         | the new normal and repeat.
        
         | chiph wrote:
         | I think there is a feedback loop involved. Someone wanting to
         | sell their home will likely look at the Zestimate to help them
         | set an asking price. And then tack on a few thousand for
         | negotiating room.
         | 
         | Zillow monitors the offer amounts by potential buyers, and if
         | any are above the current Zestimate, that signals the algorithm
         | to raise the home's value, even if the sale hasn't closed yet.
         | This then becomes a "comp" for the neighborhood (since other
         | realtors will check their site) and influences nearby sales.
        
       | microprediction wrote:
       | Hi I'm the author of the Prophet article
       | https://www.microprediction.com/blog/prophet which for better or
       | worse is why many people have recently questioned Prophet as a
       | time-series method. (There are better, and certainly more formal
       | critiques before and after - I referenced several).
       | 
       | I just hope those who push back on your article read all the way
       | to the last paragraph. I'll repeat it below. Very well put.
       | 
       | I'm happy to answer technical questions about Prophet from anyone
       | here but again, this is somewhat beside the point, which is...
       | 
       | The requirement that people come to your company knowing how to
       | use piss easy baby tools is an extremely dumb and lazy hiring
       | practice. It is also, unfortunately, a common practice in data
       | science job postings. The aggregate effect of this practice being
       | widespread is that talented people with unusual backgrounds get
       | gatekept out of good paying jobs that they'd be exceptional at.
       | Making fun of the job posting and using Prophet has been compared
       | to gatekeeping. To be clear, the Prophet prerequisite is an
       | actual form of gatekeeping being undertaken by a major company
       | that has actual material impacts on people's careers. The job
       | post excludes people not based on aptitude, but based on whether
       | they have previous experience and familiarity with a tool they
       | could be introduced to and then master in under 15 minutes. A
       | tweet making fun of the job posting is not gatekeeping. Get over
       | it, LinkedIn clout chasers
       | 
       | I would add that since posting my own less-well worded version of
       | this astonishment I have received numerous DM's from people at
       | large companies who are aghast at the way Prophet is a favorite
       | of management. So whether or not this was a problem at Zillow
       | beyond, say, 2015, it might well be the case elsewhere.
        
         | teitoklien wrote:
         | Your blogs are awesome !
         | 
         | I check on them every few weeks to see, What you wrote next :D
        
       | rossdavidh wrote:
       | While there are some decent points in this post, it ignores
       | another possibility for why Zillow Offers got shut down.
       | 
       | The first explanation, when it was just being paused, was that
       | there was a shortage of labor and materials to do the renovating.
       | Probably true, but not the real reason. It is entirely possible
       | that the second explanation, that it was too hard to model
       | accurately the price 6 months out, is also true but not the real
       | reason.
       | 
       | The real reason might be something the Zillow CEO doesn't want to
       | say out loud. Like, we are near a top in house prices, and it
       | looks like it might fall a lot, or for a long time, or both,
       | before we get back to reasonable house prices that have a chance
       | of going up again. Zillow does not want to say "real estate is
       | about to bust, as an investment strategy", because they are still
       | tied to the real estate market. But, flawed as their analysis
       | might have been, they might have been able to see enough to know
       | that no matter how good their algorithm could be made, they're
       | not going to be able to buy low and sell high if the prices keep
       | falling.
       | 
       | Now, maybe Zillow is wrong again, and housing is not in for a
       | rough ride in the very near future. But maybe they're not wrong,
       | and shutting down Zillow Offers (rather than fixing it) will look
       | like a quite prudent move in a year's time.
        
         | jrochkind1 wrote:
         | I don't think they lost $420 million on it because they knew
         | what they were doing and were good at forecasting home prices
         | and know things others don't about them. I mean, it's an
         | interesting story you tell, but doesn't seem like the most
         | obvious explanation to fit the data -- which would be,
         | actually, they were bad at forecasting home prices, is why they
         | lost $420 million trying to predict home prices.
        
           | yxwvut wrote:
           | As someone who's been on the buyer side of the market for the
           | past few months, I think it's even worse for their objective:
           | they might be good at forecasting home prices on average
           | conditional on their statistics, but bad at forecasting home
           | prices of the subset that would be willing to sell to Zillow.
           | Every zillow-owned home I've seen, bar none, has had either a
           | bad micro-location (eg: next to a railroad in an otherwise
           | good location), or a bad interior (eg: a smoker home). The
           | same was true for Opendoor, who are in the same business. IE
           | conditional on Sq Footage, location, acreage, etc. they might
           | be incredibly accurate, but they're only able to buy the 50%
           | below that average (and the gap is large because the
           | missing/intangible variables matter a lot).
        
             | jrochkind1 wrote:
             | That's a really good point. The people most likely to sell
             | to zillow, after all, are going to be the people who think
             | zillow's price is way more than it should be!
             | 
             | En masse buying of buildings based on algorithmic pricing
             | may be doomed because of this. Even if you're on the mark
             | 80% of the time, under-estimate 10% and over-estimate 10%
             | -- the 10% where you over-estimated will be the people most
             | eager to sell to you!
             | 
             | Which is true for anyone in the property business, but if
             | they didn't have local people who understood the market
             | actually looking at the individual property and being like
             | "uh, that one is next to a railroad track which the
             | algorithm doesn't seem to be accounting for..." those
             | people realized they hit the jackpot when zillow offered
             | them a price as if they were NOT next to a railroad track!
        
             | wil421 wrote:
             | I agree that OpenDoor and Zillow bought really weird
             | houses. My neighborhood is completely brick houses except
             | for one that has some plastic looking siding and was in
             | slight disrepair, guess which one Zillow bought and it sat
             | for 6 months? There was another house OpenDoor bought down
             | the street and at one point the roof was caving in, I dove
             | by it for a decade wondering who lived there. A house
             | flipper came along and repaired the cosmetics then sold it
             | to OpenDoor for a premium. It sat for a year. There were
             | also other weird houses like a fake barn and one's, as you
             | said, with bad micro-locations. Every single one within 5
             | miles of my house was a house with something weird.
        
               | travoc wrote:
               | The brilliant Zillow AI got fooled by old fashioned
               | American DIY home improvement catastrophes.
        
         | natdempk wrote:
         | I think you should also consider first and foremost the CEO's
         | primary stated reason, which is introducing too much volatility
         | for the company. He's said that Zillow aimed to be a market
         | maker with +/- 200 basis points, but that Zillow Offers ended
         | up swinging +/- 700 basis points. This volatility makes Zillow
         | less like a reliable publicly traded company with regular
         | growth and earnings, and more like a housing hedge fund where
         | they need to hold onto a huge pool of capital to cover
         | liquidity swings.
         | 
         | > We have been unable to accurately forecast future home prices
         | at different times in both directions by much more than we
         | modeled as possible, with Zillow Offers unit economics on a
         | quarterly basis swinging from plus 576 basis points in Q2 to an
         | expected minus 500 to minus 700 basis points in Q4.
         | 
         | > Put simply, our observed error rate has been far more
         | volatile than we ever expected possible and makes us look far
         | more like a leveraged housing trader than the market maker we
         | set out to be.
         | 
         | > We've got these new assumptions that we'd be naive not to
         | assume will happen again in the future, we pump them into the
         | model and the model cranks out a business that has a high
         | likelihood, at some point, of putting the whole company at
         | risk, not just the business, but in the more normal case, just
         | causes a ton of volatility in earnings, which is not a great
         | look for a public company. That's basically what it boils down
         | to.
         | 
         | He also acknowledged the operational issues, but in reality it
         | seems like the volatility + scale of the capital needed is too
         | much for Zillow to risk on top of their existing business and
         | status as a public company.
         | 
         | Stratechery had a good article on this which is where I pulled
         | those quotes from, but it is behind a paywall.
        
         | sokoloff wrote:
         | Rising interest rates will be a drag on the market. It's clear
         | those will eventually come, but maybe not for five years.
         | 
         | Pundits have called 23 (or more) of the last 2 housing market
         | drops.
        
         | nostrademons wrote:
         | Eh, I think we'll see the nationwide housing market basically
         | do what the Bay Area market did in 2018. Buyers dried up
         | because prices outran incomes, the overbid vanished, and houses
         | basically sold at list, leading to a ~10% decline from what
         | they were selling for at the beginning of the year. Then it
         | stagnated for a couple years until the COVID reopening, and has
         | since shot up ~30-40%. The increase appears to be durable;
         | unlike in many other regions, Bay Area techworker total comp
         | has gone up like 50% since COVID, so houses are actually more
         | affordable.
        
           | throwawayapples wrote:
           | > Bay Area techworker total comp has gone up like 50% since
           | COVID [, so houses are actually more affordable.]
           | 
           | That's a pretty shocking claim, even if you're exaggerating
           | to make a point; do you happen to know if anyone is tracking
           | any data for this?
           | 
           | The only data that I can find (non-tech worker) seems to
           | indicate that things are still _significantly_ worse in
           | California and the Bay Area specifically, versus the country
           | as a whole. This is dated Nov 2021, but it 's not tech-
           | focused, and, well, things don't look great: https://www.bls.
           | gov/regions/west/summary/blssummary_sanfranc...
        
             | nostrademons wrote:
             | It's based on stock prices and levels.fyi (which itself has
             | pretty shocking numbers, eg. new grad comp at any of the
             | FANGs is pushing $200K/year). Stock prices of most of these
             | companies have doubled in the last year; some recent IPOs
             | (eg. Coinbase, Roblox) have gone up 10x. Someone who gets
             | paid 50% in stock at a FANG, which is pretty typical from
             | the levels.fyi data, has seen their comp go up 50%. Someone
             | at one of the recent IPOs with a pre-IPO grant is getting
             | paid in the multi-millions _per year_.
             | 
             | Things are significantly worse if you are not in tech, but
             | then you are not buying houses. Things are significantly
             | worse if you are not in tech largely _because_ you are not
             | buying houses - everybody who is not in tech is largely
             | getting squeezed out of homeownership here. This too is
             | part of my prediction for the rest of the country.
        
         | asdff wrote:
         | What markets was zillow operating in? If it was in a
         | particularly constrained market, there is no top over say a
         | decade of ownership. Zillow could hold and rent properties and
         | in 10 years, even if we had 2008.2 tomorrow, they'd be worth
         | more than they are today. Then again that sort of longterm
         | investment thinking doesn't click with modern shareholder
         | controlled companies.
        
         | modriano wrote:
         | Median housing prices have been consistently rising [0] since
         | Zillow started their property buying program in 2018. In their
         | most recent earnings report, Zillow announced $422M in Q3
         | losses from their home buying program and expects $240M to
         | $265M in losses for homes they plan to buy in Q4 [1]. Rising
         | sale prices coupled with big losses implies Zillow has been
         | systematically paying above-market rates for homes, and there's
         | a lot of evidence corroborating that hypothesis [2]. Maybe
         | we're near a peak in home prices, but prices haven't started
         | falling yet, and if Zillow was paying market rates, they
         | wouldn't be losing money yet.
         | 
         | [0] https://fred.stlouisfed.org/series/MSPUS
         | 
         | [1] https://investors.zillowgroup.com/investors/news-and-
         | events/...
         | 
         | [2] https://fortune.com/2021/11/03/zillow-house-flipping-
         | overpai...
        
           | x3sphere wrote:
           | yeah where I live in AZ, Zillow overpaid massively for every
           | home it purchased that I've seen. Like 15-20% over usual
           | price.
           | 
           | And they've priced the homes they are selling quite a bit
           | below what they bought them for already. Many aren't moving
           | too.
           | 
           | I'm not too sure why they just don't hold onto the homes
           | though. Even with the carrying costs, holding on would be
           | profitable if market is to rise another 10%+ as some are
           | predicting. The only reasonable explanation to me is that
           | they are expecting a significant drop in 2022-2023, but maybe
           | I'm wrong.
        
             | thehappypm wrote:
             | Carrying costs aren't $0 though and it would be horrible PR
             | to sit on empty houses when people are struggling to find
             | affordable housing.
        
             | nostrademons wrote:
             | They can't do it without getting creamed by the market
             | (which is exactly what's happening now). They're a public
             | company, which means they need to report earnings
             | quarterly. All of those carrying costs come straight out of
             | earnings. Worse, they're a public _tech_ company, which are
             | usually valued on having consistently increasing revenues
             | and high margins (Zillow had something like 80% margins
             | before Zillow Offers). If they have a year of massive
             | losses investors are going to lose confidence in their
             | business model, tank the stock, and oust the CEO.
             | 
             | I suspect that Blackrock or whoever buys the portfolio is
             | going to make massive amounts of money off of it, though.
             | Financial firms _are_ setup to hold assets for long periods
             | of time and even out gains and losses, and their investors
             | expect this.
        
               | jrochkind1 wrote:
               | Especially because whoever buys their portfolio is going
               | to get Zillow selling it at a loss, they're going to pay
               | less than zillow did!
        
           | ishjoh wrote:
           | Thanks for this well cited information. Here in the US we
           | also have a strange habit of describing housing as national
           | instead of local. Even during the housing bubble pop in
           | 08/09, there were some markets that were hit extremely hard
           | like Las Vegas, and others that were barely impacted like
           | Dallas.
           | 
           | I'm in a market that had insane growth over the last few
           | years, and I am now seeing price cuts on lots of houses
           | listed for sale.
        
             | nradov wrote:
             | Price cuts don't necessarily mean anything. Better to look
             | at the Case-Shiller index if you're in one of the covered
             | metropolitan areas.
             | 
             | https://realestatedecoded.com/case-shiller/
        
             | rgbrgb wrote:
             | One thing to note is that seasonally there are always less
             | listings and less home shoppers at the end of the year. So
             | seeing more price cuts and less new listings is actually
             | pretty normal in October, November, and December.
             | Personally I'd bet on continued growth in January.
        
           | tqi wrote:
           | How does the accounting work for those losses? ie is $422M =
           | (Total $ from homes sold in Q3) - (Total cost of
           | buying/renovating those homes), or is it (Total $ from homes
           | sold in Q3) - (Total $ from homes purchased in Q3)?
        
           | rossdavidh wrote:
           | Absolutely Zillow overpaid, at least a lot of the time.
           | However, part of that is because they apparently had a hard
           | time getting people to accept their offer often enough, and
           | so tweaked the algorithm to pay higher. This suggests that,
           | if you pay the amount you can actually make money on in six
           | months, you don't get very many people accepting your offer,
           | because people don't know as much as Zillow knows about
           | what's about to happen in the housing market.
           | 
           | Or, maybe, Zillow is just no good at predicting housing
           | prices. But it's at least worth considering that, if they
           | were actually reasonably good at it, they might have come to
           | the conclusion that the only way to make money right now is
           | to convince house sellers that their home is about to be
           | worth less than it seems to be now, which isn't likely to be
           | something they wanted to try to do. Maybe they're just
           | incompetent, but they might be competent and have nonetheless
           | come to the same conclusion that Zillow Offers needed to be
           | shut down.
           | 
           | p.s. thanks for the great links, but I would like to point
           | out that the St Louis Fed link goes up to July 1, which
           | leaves open the possibility that Zillow saw something in the
           | last 1-2 months different from what came before.
        
             | jrochkind1 wrote:
             | > if you pay the amount you can actually make money on in
             | six months, you don't get very many people accepting your
             | offer, because people don't know as much as Zillow knows
             | about what's about to happen in the housing market.
             | 
             | I mean... wouldn't that be because people _do_ know as much
             | as Zillow knows about what 's going to happen in the
             | housing market, so they're happy to wait the six months to
             | make more money too, instead of letting zillow make a
             | profit by doing nothing more than sitting on it for six
             | months?
        
             | travoc wrote:
             | > maybe Zillow is just no good at predicting housing
             | prices.
             | 
             | You can spot check the historical "Zestimate" for a few
             | homes over a few years and notice the drastic spikes and
             | troughs where the inaccurate Zillow price was instantly
             | corrected after a real market event. Overall their modeling
             | is wrong, but still useful.
        
         | Damogran6 wrote:
         | I'm looking at the current RedFin value of my house, the
         | statement that "A lot of these properties are purchased by
         | companies" and "Zillow is getting out of the flipping business"
         | and thinking it was a problem of their own making. They've
         | overheated the market to the point that they can't make any
         | money, and a lot of people were having to spend more cash than
         | necessary on a house that wasn't worth what they paid for it.
         | 
         | I don't have to move, I expect a 30% drop in value...it
         | probably won't be as bad as 2008.
        
         | distantsounds wrote:
         | I feel like labor and materials would be included somewhere in
         | the forecasting model for pricing. Fairly hard to ignore either
         | in, well, any business.
        
         | unclebucknasty wrote:
         | If their Zestimate is any indication of their algorithm's
         | proficiency, then that might point to the problem. The range of
         | values they give for a home are frequently ~30% wide. Then they
         | just pick a midpoint. So, it's "we think it's worth $700K, give
         | or take $100K. Not exactly rocket data science.
         | 
         | I previously just chalked that up to the whole estimate being a
         | marketing thing anyway. And figured that if they did have some
         | brilliant data science accurately predicting home prices, why
         | would they give it away?
         | 
         | Now that I see they were consistently overpaying for houses in
         | a rising market--even with a presumed premium baked in for the
         | convenience of an easy sale process--it's looking like their
         | algorithms are indeed suspect.
        
         | Imnimo wrote:
         | But if we are "near the top", that doesn't really explain why
         | Zillow Offers lost so much money. If we're still on the
         | upslope, and the problem is just that Zillow expects a bust
         | soon, wouldn't they have just been able to sell their houses
         | for a profit? Like I don't think Zillow's model was to buy
         | houses and sit on them for five years with the expectation that
         | they continue to rise in value, so should an approaching
         | downturn really cause them to lose hundreds of millions?
        
         | dsizzle wrote:
         | The post seems more like an explanation for how Zillow they
         | lost a bunch of money going long housing in a real estate boom
         | than why Zillow is shutting down Zillow Offers.
        
         | anonAndOn wrote:
         | The _only_ time I 've seen house flipping work at scale is
         | 2010-2012 when those with huge piles of cash could buy
         | foreclosures in a few heavily affected metros, do nothing for
         | 3-6 months then put them back on the market for a tidy profit.
         | 
         | After that brief window closed, you either had to become a
         | landlord for a couple years or employ a crew of handymen on
         | staff to fix all the surprises that come with being a
         | homeowner. You're either a landlord or a builder if you want to
         | actually make money outside of a recession.
        
           | mertd wrote:
           | The idea was not house flipping at scale. They wanted to
           | "market make" for housing. Housing market is illiquid. People
           | would leave decent money on the table if they could just sell
           | their houses within hours without having to deal with
           | realtors, open houses, listing and closing process. Of course
           | Zillow would have made some repairs and improvements but I
           | don't believe that they thought this was their upside.
        
             | vannevar wrote:
             | I think you're probably right. And in order to bootstrap
             | the necessary volume (and starve their competitors), they
             | were willing to actually pay _more_ than market (similar to
             | Uber 's investor-subsidized rides in their early years). So
             | the problem isn't so much that they lost money (which they
             | probably expected for the first phase of the program), but
             | that they lost more money than expected (and could
             | tolerate). The additional cost and carrying time associated
             | with labor and supply shortages in the construction
             | industry may have contributed in that case, though I agree
             | with the article that the adversarial market aspect was
             | probably the biggest factor: in a competitive market,
             | particularly bad offers were particularly likely to be
             | accepted.
        
               | lotsofpulp wrote:
               | >The additional cost and carrying time associated with
               | labor and supply shortages in the construction industry
               | may have contributed in that case
               | 
               | And property taxes. And security. I do not know who ran
               | the numbers on this program, but anyone with even a
               | little bit of real estate experience was wondering what
               | the hell they were doing. Blackstone has been around and
               | killing it in real estate for 20+ years, and you would
               | figure something obvious like what Zillow was planning to
               | do would be on their radar if it made sense.
        
             | sokoloff wrote:
             | Exactly. People sell cars to CarMax for less than they
             | could otherwise get _because it 's easy, fast, and
             | certain_. People buy cars from Carvana over the lowest
             | price they could pay elsewhere _because it 's easy, fast,
             | and certain_.
             | 
             | I think there's a lot of money to be earned by turning a
             | slow, tense process into a fast, lower stress process.
        
               | toomuchtodo wrote:
               | What market making opportunities do you see that aren't
               | currently aggressively competed for?
        
               | gnopgnip wrote:
               | Some would say the real estate brokerage market isn't
               | that competitve. The national realtors association keeps
               | prices artificially high, there is room for ibuyers or
               | market makers to offer a better service, and charge less
               | than 6%
        
               | sokoloff wrote:
               | I'm no expert, but as a homeowner and someone who as a
               | result has to employ contractors to fix things, I'd love
               | to see someone make home repairs easier, more certain,
               | and lower aggravation.
               | 
               | I think there are probably thousands of other
               | industries/segments where an aggregate hundreds of
               | millions or billions of dollars are spent annually and
               | where people would spend 1 to 2.5% extra if friction were
               | noticeably reduced. That used to be flights, hotels, and
               | cabs that have been made easier in the last 2 decades.
        
               | nradov wrote:
               | Except for really basic stuff like snaking a toilet, home
               | repairs and remodeling are all different. It's not a
               | standardized commodity service like flights, hotels, and
               | cabs where the majority of customers all want pretty much
               | the same thing.
        
               | gruez wrote:
               | > I'm no expert, but as a homeowner and someone who as a
               | result has to employ contractors to fix things, I'd love
               | to see someone make home repairs easier, more certain,
               | and lower aggravation.
               | 
               | While it's definitely possible to improve the experience
               | around that, I don't think it really qualifies as market
               | making. Specifially, look at wikipedia's definition:
               | 
               | >A market maker or liquidity provider is a company or an
               | individual that quotes both a buy and a sell price in a
               | tradable asset held in inventory, hoping to make a profit
               | on the bid-ask spread, or turn.
               | 
               | You can't really hold "renovations to be done" as an
               | "asset in inventory". It'll be something like uber, ie. a
               | marketplace, not a market maker.
        
               | sokoloff wrote:
               | That's fair and I agree that it's friction-reducing but
               | not market-making.
        
               | JAlexoid wrote:
               | All home repairs - it's a damn nightmare. Home building -
               | complex, slow and expensive RE agencies, seem to
               | compete... but it's an oligopoly market. (just to stay in
               | the RE segment)
               | 
               | And all three have severe government monopoly powers and
               | competition killing regulations.
        
               | anonAndOn wrote:
               | Except, it never works that way for houses. Banks are
               | reluctant to give mortgages when the roof is EOL, or the
               | siding has dry rot or there is some black mold basically
               | anywhere, etc. Giant Corp may be able to buy quickly and
               | efficiently but Joe Homeowner can't get his loan approved
               | until A, B, and C are fixed. Good luck getting 3
               | different contractors lined up quickly and under budget
               | while in escrow.
        
               | cortesoft wrote:
               | I wonder if this is location dependent, because my bank
               | barely cared about those things when they approved my
               | refinance last year. The appraisal consisted of just
               | driving by the house. They didn't check for any condition
               | of the house.
               | 
               | It probably helps that the entire house could just
               | disappear and the price for the lot would only change 10%
               | or so.
        
               | anonAndOn wrote:
               | That's probably due to a favorable LTV. If they have to
               | foreclose, not only would the bank not lose money it
               | might actually be profitable!
        
               | gruez wrote:
               | > Banks are reluctant to give mortgages when the roof is
               | EOL, or the siding has dry rot or there is some black
               | mold basically anywhere, etc.
               | 
               | but used cars seem to do fine, even though they can be
               | similarly damaged?
        
               | amerkhalid wrote:
               | Used cars loans tend to have higher interest rates
               | though.
        
               | pille wrote:
               | Maybe because used cars cost/risk about 1% as much as
               | houses?
        
               | bena wrote:
               | Also, every car has scrap value. Houses don't have that.
        
               | gruez wrote:
               | The equivalent for houses is the land they sit on. In
               | metros that could easily be worth more than the house,
               | and in most cases it's worth more (in % terms) than the
               | scrap value of a car.
        
               | gruez wrote:
               | Why? because the unit price is lower? Can't zillow
               | just... buy less houses? I don't see anything different
               | between zillow buying a $500k house and one hundred used
               | cars worth $5000 each.
        
               | djbusby wrote:
               | Easier to sell 50 cars than 1/2 of a house tho.
        
               | gruez wrote:
               | While I don't doubt this effect exists, I seriously doubt
               | it's a significant factor when you're dealing with 7000
               | houses.
               | 
               | 7000 figure from:
               | https://news.ycombinator.com/item?id=29081118
        
               | sokoloff wrote:
               | Do _banks_ even look at these things; I mean, beyond the
               | appraisal?
               | 
               | I don't think my mortgage lender has ever inquired about
               | the age of the roof on the purchase or during any
               | refinances. For my first house, I bought it with a roof
               | that needed work, had some small leaks, and was well
               | beyond its design life. I got a mortgage without the bank
               | bringing that issue up (albeit in 1996).
               | 
               |  _Home inspectors_ look at these things and buyers might
               | choose to walk away based on the inspection report (which
               | the bank never saw on either of my purchases).
        
               | anonAndOn wrote:
               | In my experience, the level of underwriting is a function
               | of how levered the purchase is. The LTV and your Debt to
               | Income are both major factors in how thoroughly the
               | underwriter is going to review your mortgage and how much
               | they will require to prevent a loss.
        
               | sokoloff wrote:
               | That makes sense. Both times I was near the 25% front-end
               | ratio that I considered to be a sensible limit, but was
               | putting 20% down on a conventional conforming loan the
               | first time and a conventional jumbo the second time.
        
               | DSMan195276 wrote:
               | From what I've seen it depends a lot on the kind of loan.
               | I bought a house with a conventional loan earlier this
               | year and I don't think the appraisal even looked at any
               | of the potential issues (Despite at least a few thousand
               | in repairs identified by the inspection). But I also know
               | someone who used an FHA loan to buy a house and they
               | couldn't get the loan unless the house passed a pretty
               | detailed inspection.
        
               | cmckn wrote:
               | Like seemingly everything in the modern world, it depends
               | on your credit worthiness. Some mortgages also come
               | partnered with homeowners insurance, and those policies
               | are what often lead to sales being blocked by even minor
               | issues.
        
             | kmonsen wrote:
             | In the bay area there seems to be some companies that do
             | this. Every time I turn on the radio there is an ad for
             | "John buys bay area houses".
             | 
             | I think they do exactly what you say, give a quick cheap
             | offer, then do some fixing and sell the normal way for a
             | profit.
             | 
             | Basically, if you can convince someone to sell for x% less
             | than the real price today, you can make x% - some costs. Of
             | course this has huge variability, but the company I noticed
             | do it in one market they probably know extremely well so
             | they can make good bets.
        
             | brendoelfrendo wrote:
             | Market makers also typically make money on their spread,
             | paying slightly under market rate for an asset and selling
             | for slightly over. They can do this in, say, stock trading
             | because people want to make trades right now to capitalize
             | on moment-to-moment conditions, so that's the price of
             | convenience and liquidity.
             | 
             | Zillow SAID they wanted to be a market-maker, but they
             | ACTED more like a flipper or investor, expecting to make a
             | profit on the houses themselves, not just on the spread.
             | When they started making above-market offers on homes they
             | pretty much left any pretense of market-making behind: at
             | that point, you need to either sell at a loss or hold
             | inventory and go (a little) long on your investment. Zillow
             | realized they didn't want to hold inventory.
             | 
             | It doesn't help that houses aren't nearly as liquid or
             | fungible as stocks: buying a house, prepping it for sale,
             | accepting and offer, and closing takes months, and all that
             | time can eat into your spread. Zillow would probably always
             | have ended up in a situation where they were more concerned
             | with the sale price 2-4 months down the line rather than
             | their spread.
        
           | SV_BubbleTime wrote:
           | Agree, but there is a tiny bit little more in depth to it.
           | 
           | * If you got a lucky market you could've made a lot of money.
           | But I had far less to do with the renovation part and just
           | the I happen to buy low and sell high part.
           | 
           | * A LOT of flippers lied about it being their primary
           | residence. That helps with loans, although there are more
           | serious paperwork and requirements since 2012 or so. FBI
           | paperwork iirc.
           | 
           | * The math changed if you were your own crew. If you have the
           | time, and the skills, it definitely change the equation.
           | However, you basically had to make this your full time job,
           | and there aren't a lot of competent non-professional "full
           | stack" contractors flipping for fun. It's a lot less stress
           | to just be hired for jobs.
        
         | nemo44x wrote:
         | I doubt it. It would mean Zillow had some type of insider
         | knowledge regarding interest rates or the macro economy. We
         | aren't in a 2008 scenario either regarding subprime. Perhaps
         | they have an insight that no one else sees?
        
         | sharadov wrote:
         | Housing is a local game, even at the peak of the housing crisis
         | some places did not fall by more than 10%.
        
         | thehappypm wrote:
         | I think the issue is around labor.
         | 
         | When a contractor g team has the skills necessary to do a house
         | renovation sufficient to flip, then Zillow is really just
         | financing it. Financing is not really an issue for house
         | renovations because homeowners provide the financing, or small-
         | scale flippers self-finance. In any case a loan is really all
         | that's needed. I can't imagine a contractor ever doing
         | contracting-for-hire by a mega corp when there's so much demand
         | from homeowners flush with cash as-is, to the point where
         | skilled contractors can basically name their price.
        
           | dboreham wrote:
           | Yes. I had been thinking the same thing through the various
           | zillow threads here recently: none of the construction
           | contractors I know would ever work for a corporation. Unless
           | they were starving, which they are not.
        
         | jquery wrote:
         | I believe we are approaching a top. A lot of otherwise-
         | undesirable places to live have doubled and tripled in price
         | recently (while homes in desirable cities haven't moved much at
         | all), fueled by COVID-19 and remote work spiking demand
         | temporarily. Basically, city-dwellers paying city prices for
         | rural real estate. I don't think this is a sustainable state of
         | affairs and I believe this has created a giant bubble in home
         | prices outside of cities. Something has to give. Either the
         | price of homes in cities doubles, or the price of
         | rural/suburban homes falls back down to earth.
        
       | kristjansson wrote:
       | It's instructive to recall that the original use case for Prophet
       | at FB was 'good enough' forecasts for a large number of time
       | series. Both the modeling choices and interface are optimized for
       | that point in design space.
        
       | lordnacho wrote:
       | I see some decent points in the post, but they are mostly about
       | modelling.
       | 
       | What I'd like to say is even though you have a good model, that
       | doesn't tell you what to do.
       | 
       | If you know it's going to rain next week, should you go corner
       | the umbrella market?
       | 
       | If you are going down that route, there are a bunch of non-
       | weather things that you'll need to know. Perhaps where to find a
       | cheap source of umbrellas, likely places where people will be the
       | most susceptible to buying, and so on. Basically domain
       | expertise.
       | 
       | The major issue you will have is whether your own presence causes
       | your model to be inapplicable. If a guy sees you at the umbrella
       | factory, maybe he will decide that's a signal that the weather
       | will rain next week? Maybe people will just stay home in that
       | case?
       | 
       | The main thing I see with Zillow is a lack of due diligence.
       | There seems to have been an idea that you can just have some data
       | people, pour in data, and out comes money. In reality there's a
       | lot of legwork in any business, and you pay for experience with
       | money. In this case also your job.
        
         | Guest42 wrote:
         | Another ignored issue I see is that people choose the modeling
         | methodology they use, the scoring methodology, and the data
         | that goes into the model.
         | 
         | The reactions act as though the model has a life of its own and
         | that some unlikely error led to these results.
         | 
         | Purchased data/models can frequently be wrong or unhelpful to
         | one's modeling objective.
         | 
         | Finance also has a number of risks vs rewards with every
         | decision.
        
       | haroldbolls wrote:
       | Like with most market making operations, your main risk is
       | adverse selection. I strongly suspect that this was what killed
       | the zillow operation. Suppose zillow is on average right with
       | their house price prediction, but in 50% of cases they offer 10%
       | too much and in 50% of cases they offer 10% too little. In their
       | backtest this will show as a fair price prediction. However in
       | reality, they will mostly end up buying the houses where they
       | overpay 10%. Only their bad quotes are being hit so they keep
       | consistently overpaying for properties.
        
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