[HN Gopher] Earn.com will ruin email if it succeeds (2018)
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       Earn.com will ruin email if it succeeds (2018)
        
       Author : ColinWright
       Score  : 35 points
       Date   : 2021-10-28 20:11 UTC (2 hours ago)
        
 (HTM) web link (scribe.rip)
 (TXT) w3m dump (scribe.rip)
        
       | TedDoesntTalk wrote:
       | > Email is open, and incredibly valuable because it is open. A
       | model like this threatens to close it
       | 
       | Phones were also open. Now no one answers calls from strangers
       | because of the proliferation of spam calls.
       | 
       | This is a natural solution to spam and nothing to be enraged
       | about. It is ridiculous but not for you to dictate how other
       | people manage how you contact them.
        
         | dddnzzz334 wrote:
         | That comparison doesn't make any sense.
         | 
         | Earn.com was making people go through them in order to contact
         | whoever used its service. It completely killed the open nature
         | of email where if you had someone's email you could be sure the
         | message directly reaches him. It was then his choice if he
         | chose to read your mail or not.
        
           | thrill wrote:
           | Earn wasn't _making_ anyone use their service.
        
           | BeetleB wrote:
           | I'm not sure exactly how earn.com worked, but when I
           | implemented this for my own email, all such emails would go
           | to a "quarantine" folder until the sender responded to the
           | autogenerated email.
           | 
           | So yes, the sender's email _did_ get to me. Thankfully, I
           | would be blissfully unaware of it until the sender confirms
           | they 're human. The sender needs to do it only once. There's
           | a great chance that if the sender is not willing to go
           | through that hoop, that they are not someone whose email I
           | want to read.
           | 
           | This isn't "killing" the open nature of email. As designed,
           | the email was delivered to me. I just added a workflow to it.
        
         | agentdrtran wrote:
         | spam calls are also a solution we know the answer to, at least
         | in part, but small carries played the small biz card to buy
         | their corrupt operations some time:
         | https://arstechnica.com/tech-policy/2021/07/us-hits-anti-rob...
         | 
         | "The requirement also doesn't yet apply to small phone
         | companies because carriers with 100,000 or fewer customers were
         | given until June 30, 2023 to comply. The FCC is seeking comment
         | on a plan to make that deadline June 30, 2022 instead because
         | "evidence demonstrates that a subset of small voice service
         | providers appear to be originating a high number of calls
         | relative to their subscriber base and are also generating a
         | high and increasing share of illegal robocalls compared to
         | larger providers."
        
         | Factorium wrote:
         | Australia has mostly solved spam phone calls with a 'Do Not
         | Call' register:
         | 
         | https://www.donotcall.gov.au/consumers/register-your-
         | numbers....
         | 
         | I can see the USA has the same thing:
         | https://www.donotcall.gov/
         | 
         | Does it not work?
        
           | technothrasher wrote:
           | Doesn't work at all. Most spam calls are from overseas using
           | throw away voip accounts. Do not call just gets ignored.
        
             | Factorium wrote:
             | So why not regulate US carriers to block those calls? Or to
             | make it more difficult to obtain the US VOIP number in the
             | first place?
        
           | d4mi3n wrote:
           | Slightly different issue. In my experience, the problem tends
           | to be from robodialers operating on behalf of scammers or
           | fly-by-night marketing agencies. As the US phone system is
           | currently operated, it's trivial for these kinds of actors to
           | spoof originating phone numbers and hit every valid US phone
           | number in sequence.
        
           | epc wrote:
           | No. It is not a block list. It only applies to US based
           | organizations who decide to honor it. It does nothing to
           | prevent international callers from using (or forging) a US
           | based number to very urgently talk to you about your lapsed
           | car warranty or your Microsoft Windows error.
        
           | randomhodler84 wrote:
           | No, because most of the spam calls in US are actually
           | criminal fraud, eg: extended warranty. Australia carved out
           | enough exemptions for their DNC registry to make it less
           | useful. Political parties can spam you via phone whenever
           | they like.
        
           | foobarian wrote:
           | It does not work because it is trivial to fake the source
           | number.
           | 
           | A popular form of spam pretends to call from a phone number
           | very similar to yours (they use the same leading 6 digits) to
           | make it look like a neighbor is calling.
           | 
           | Hopefully the STIR/SHAKEN implementation will widen and this
           | will be put to bed.
        
           | duskwuff wrote:
           | > Does it not work?
           | 
           | It's ineffective against true spam calls, as it only binds
           | law-abiding callers with a presence in the US.
        
           | Normal_gaussian wrote:
           | The UK also has a series of anti-spam and anti-solicitation
           | measures (see this by ofcom, our communications regulator:
           | https://www.ofcom.org.uk/phones-telecoms-and-
           | internet/advice...). They are very effective, many people are
           | educated on reporting so even out of jurisdiction offenders
           | (e.g windows has an issue, or the more recent parcel fee
           | texts) are shut down pretty quickly. We are currently passing
           | (or have passed) some measures to make the service provider
           | liable for out of jurisdiction calls and texts.
           | 
           | The major issue we are not addressing is 'legal scams'.
           | Charities harassing old people, tradesmen faking issues to
           | the uneducated - that kind of thing.
        
         | Dylan16807 wrote:
         | > This is a natural solution to spam
         | 
         | "You'll only pay if you get a response."
         | 
         | How does this do anything about spam, then?
        
         | teddyh wrote:
         | > _Phones were also open. Now no one answers calls from
         | strangers because of the proliferation of spam calls._
         | 
         | I used to get at least a couple of spam calls each year, but I
         | don't think I've gotten any this past year. I have no filtering
         | or app. Of course, I don't live in the USA.
        
       | lnanek2 wrote:
       | Seems an odd thing to be infuriated about. Like, some people have
       | no email address, right? Should we be infuriated about that? No?
       | Then why are we infuriated about people with an email address
       | with a whitelist? It doesn't stop you from having an open email
       | address if you want. It's their choice.
       | 
       | Personally, it sounds pretty handy. Every day my personal email
       | address gets 100 messages. The only reason I check it is once
       | every week or two my family might have sent something. Whitelist
       | sounds perfect. As it is I just open Gmail, search for my
       | family's address, and close it if nothing shows up. The Gmail
       | icon on my phone has 9,714 unread messages...never gonna go
       | through all that.
        
       | vvilliamperez wrote:
       | Sounds like the user intentionally set up Earn instead of
       | unsubscribing to hundreds of newsletters. Seems like it's working
       | just fine.
        
       | Kim_Bruning wrote:
       | I'm pretty sure Earn.com was working exactly as intended, right
       | down to the induction of impotent rage in the newsletter sender.
       | 
       | There should be more services like this.
        
       | jszymborski wrote:
       | A little off-topic, but this makes me wonder... what if sending
       | email required a very small amount of currency (crypto or fiat)
       | to be sent to escrow. If the receiver decides the email was
       | unsolicited or unwelcome, you would lose that currency (burn it
       | or redistribute it amongst everyone participating).
       | 
       | The value can even be small enough to be inconsequential to
       | individuals but costly for high-volume spam.
        
         | gsich wrote:
         | Sounds like Hashcash. Could work, but not if noboby implements
         | it.
        
         | zeptonix wrote:
         | Sounds like an idea for a new coin, TBH
        
         | duskwuff wrote:
         | This has been proposed many, many times. It's infeasible for a
         | multitude of reasons. One of those is that it would allow any
         | web service which sends an email to a user-specified address --
         | even a single email used to verify an account, which is
         | standard practice -- to be abused to bankrupt the service
         | operator.
        
           | jszymborski wrote:
           | Nothing new under the sun, I guess :P
           | 
           | That's interesting, though. The attack would require the
           | collusion of many parties. That's very feasible if you
           | consider how easy it is to create email addresses today.
           | 
           | One could imagine the system requires a one-time registration
           | fee orders of magnitude greater than the spam penalty. That
           | wouldn't be a solution on it's own, but pair that with delays
           | in applying penalties and an arbitrage system and I think
           | we're looking at an increasingly stable system but with
           | ballooning complexity.
           | 
           | Don't know if it's practical, and as you've mentioned I'm
           | sure many people have gone down that road, but I'll be
           | daydreaming about it for the next little bit :)
        
             | duskwuff wrote:
             | > The attack would require the collusion of many parties.
             | 
             | Not sure what parties you have in mind here. As far as I'm
             | aware, it would only require the involvement of a single
             | party entering a bunch of fake or scraped email addresses
             | into a registration form. The malicious party wouldn't
             | receive any benefit, but the web site operator would have
             | their funds drained.
             | 
             | > One could imagine the system requires a one-time
             | registration fee orders of magnitude greater than the spam
             | penalty.
             | 
             | Requiring every online service which sends emails to charge
             | users to register would be disastrous. It would make entire
             | classes of web sites (like hobbyist forums, or even free
             | trials of paid services) infeasible to operate.
        
           | rickydroll wrote:
           | not necessarily. Even in my prototype sender pays email
           | environment (camram/2 penny blue), the cost of the stamp was
           | pushed on the message originator i.e. the email client. The
           | mail server delivering the mail to another server on the
           | Internet doesn't need to take that message if it doesn't have
           | postage.
           | 
           | There are a few other ideas the project explored including
           | using captive zombie nets generating postage for a company's
           | email using spare cycles on desktops. Truth be told, whole
           | distributed postage stamp generating model looked a hell of a
           | lot like bitcoin mining.
        
       | bellyfullofbac wrote:
       | Didn't Bill Gates think of this in his 90's book The Road Ahead?
       | Pay to gain attention, but the receiver can refuse to charge you
       | if s/he found your mail worthy of their attention. (E.g. if
       | you're trying to gain the attention of a lost relative and put a
       | $200 reward so they'd notice your email).
       | 
       | Of course there's no cryptocurrency hungry rent-seeker in his
       | concept.
        
         | DennisP wrote:
         | Cryptocurrency could be a convenient way to do the
         | micropayments, without any rent-seeking if the project doesn't
         | mint its own token. They'd need to solve scaling first though.
        
       | BeetleB wrote:
       | If he bumps people off his mailing list whenever he's getting
       | this email, isn't it working as intended? The recipient didn't
       | whitelist you, which means he/she doesn't really want your email.
       | 
       | I implemented this for my personal email some years ago, although
       | I did put a third "grey" list for people I didn't want such
       | emails to go to (but were still not on whitelist) - mostly
       | because I didn't want to annoy the sender (a non-profit, etc).
       | 
       | A _lot_ of my non-tech friends have asked if I can start up a
       | service to offer this to anyone and they claimed they were
       | willing to pay. I never bothered, as such services already exist.
       | The point, though, is that a lot of people do want this.
        
         | neltnerb wrote:
         | Yeah... I'm not sure I see an alternative to this being what
         | most people do, unless spam filters somehow win an arms race
         | when it's an uphill battle.
         | 
         | But, assuming this replaced AI spam filters rather than being
         | used together, is it any worse than your friend's (or your
         | mailing list member's) email getting classified as spam? At
         | least this way you know they didn't receive it and if you
         | really did care about them specifically you have recourse.
         | 
         | If it was just silently classified as spam you don't even know
         | they didn't get it until weeks or months later if they ever
         | notice it in the first place.
        
       | asldihgiyug wrote:
       | The author has nothing of substance to contribute. This could
       | have been a tweet but they wrote an article repeating the same
       | thing over and over to get a click on their site. These are
       | exactly the kind of misleading advertising that I want to get rid
       | of and a paid email service (never heard of it before this) seems
       | to do that based on the author's reaction.
        
       | Kiro wrote:
       | This certainly needs a (2018) since Earn was bought by Coinbase
       | and doesn't even have this feature anymore.
       | 
       | Edit: (2018) has now been added.
        
         | bryanrasmussen wrote:
         | so evidently they failed and email was saved?
        
       | brutal_chaos_ wrote:
       | This causes yet another rich v poor divide. Poor people may not
       | even be able to pay a few pennies to send an email (perhaps at a
       | downturn when they need to reach out). Hopefully they have a
       | phone, but at least the library might have free computer use for
       | your currently free email.
        
         | brutal_chaos_ wrote:
         | Why the downvotes? Just curious.
        
       | mediocregopher wrote:
       | This article is completely hyperbolic, and seems to intentionally
       | misunderstand what the goal of a service like Earn is (was?),
       | based solely on a single one of their users having forgotten to
       | add a newsletter to their allowlist.
       | 
       | For me, email _needs_ to be an allowlist by default. At this
       | point, pretty much _all_ communication channels, be it calls,
       | sms, or physical mail, need to be allowlist by default. There are
       | too many people out there willing to do shitty scattershot
       | marketing or exploit phishing for me to want to open my inbox to
       | the world.
       | 
       | Earn, it seems, did it, and I wish they'd kept doing it long
       | enough for me to hear about it. The fact that they then extended
       | the allowlist into an "allowlist-or-pay-for-my-attention" is a
       | neat feature that I probably would have enabled without much
       | expectation of any real results. The real feature for me is the
       | allowlist-by-default.
       | 
       | So yeah, this author is a dingus, Earn may well have _saved_
       | email if they'd succeeded, and I hope someone else tries.
        
       | pharmakom wrote:
       | Isn't Earn just a zombie start-up with some over invested VCs at
       | this point? What traction can they demonstrate after years of
       | work and millions in funding?
        
         | Kiro wrote:
         | Earn doesn't exist anymore. They were bought by Coinbase and is
         | now Coinbase Earn which has nothing to do with emails.
         | 
         | This article is from 2018.
        
       | yupper32 wrote:
       | Being subscribed to a newsletter for a year does not correlate
       | with me actually wanting to receive that newsletter anymore.
       | 
       | Every once in a while I go through my emails an unsubscribe from
       | all the junk. Junk I've been receiving for months (or more, if
       | I've been lazy) without actually wanting to read or receive them.
       | 
       | With that perspective, this sounds like someone who doesn't
       | realize that not everyone wants to continue receiving their
       | newsletter, even if they've technically been subscribed for a
       | year. Instead of unsubscribing from dozens of services every 6
       | months, including this newsletter, they set up an allowlist.
        
       | drivingmenuts wrote:
       | If an email bounces back to you, just remove the address!
       | 
       | I don't see a problem here, except maybe you're adding addresses
       | that either didnt sign up or forgot that they signed up.
        
       | kyeb wrote:
       | The interesting part about this idea to me is the scalability.
       | 
       | If you're someone looking to cold-email someone you admire,
       | you're willing to spend a dollar to do that.
       | 
       | If you're a spammer who plays number games with your emails
       | (maybe 0.01% result in a successful clickthrough), $1 per email
       | is not even close to worth it.
       | 
       | I haven't thought through all the consequences yet, but this
       | seems like a super interesting idea to me, with the potential to
       | kill off the low-probability-of-success emails that I get
       | hundreds of per day!
        
       | [deleted]
        
       | andrewzah wrote:
       | Nothing is going to kill email.
        
         | beebmam wrote:
         | The sooner people realize this, the better off we'll all be.
         | When companies use slack or other chat-like tools, instead of
         | email, total organizational disaster inevitably ensues.
        
           | munk-a wrote:
           | Email and instant messaging aren't in competition they
           | fulfill different communication roles and while each can be
           | used as the other (there isn't a deep fundamental difference)
           | each is habitually used in a very different manner.
           | Asynchronous notifications about large tasks shouldn't be
           | done in a medium where that notification is possibly going to
           | scroll off of a screen in a few hours[1] (maybe I'm busy and
           | want to review that long document sometime next week) - while
           | low friction direct communication becomes sloggy through
           | emails - nobody I've ever met would ever email AFK before
           | going off to lunch. And, specifically, I wouldn't want them
           | to mass-email the whole company with ever status change -
           | being able to see availability at a glance makes
           | communication smoother.
           | 
           | Companies should use both.
           | 
           | 1. Message reminders in most clients _can_ sorta do this but
           | I still prefer emails.
        
       | shortformblog wrote:
       | As the person who wrote this rant I wish I had toned it back a
       | bit. This is usually not my style. That is all.
        
         | wilburTheDog wrote:
         | So do you no longer have the same take on it? How would you
         | feel today about an email whitelist with a pay-to-bypass
         | option?
        
       | pontus wrote:
       | Seems like the incentive is opposite of what I would want. It
       | says that you only pay if you get a response. Doesn't that mean
       | that you should just spam as many people as possible since it's
       | free unless you get a lead?
        
         | DennisP wrote:
         | In fact, the opposite seems like a better plan. You only pay if
         | you waste my time, and if I respond then I'm saying you didn't.
        
         | ipsum2 wrote:
         | How is that different from what we have now?
        
       | BayAreaEscapee wrote:
       | Certainly, one of the problems with email is that it is free for
       | the sender. If sending an email required even a small amount of
       | "postage", even a thousandth of a cent, it would solve a lot of
       | problems. (Perhaps, the receiver would get the bulk of this
       | "postage", with the service provider creating the infrastructure
       | getting a commission.)
       | 
       | The problem with it is that there is no easy way for anyone who
       | is willing to pay a thousandth of a cent to send an email to
       | someone to pay it. Despite how much the internet has boomed in
       | the last thirty years, there is still no good way for individual
       | consumers to send and receive micropayments worldwide.
        
         | admax88qqq wrote:
         | Postage has done nothing to stop the tremendous amount of spam
         | flyers I receive every week.
        
         | rickydroll wrote:
         | back in the mid to thousands. I had a working example of a
         | sender pays email environment. it used hash cash embedded in an
         | email message in combination with content filtering.
         | 
         | it was more of a proof of concept that an actual practical
         | system but if I was going to do it again today I would instead
         | put the postage at the SMTP level as a protocol extension where
         | your reputation from the mail service perspective would tell
         | you how big a Hash cash stamp to create. This model would
         | accommodate inflation and familiarity for generating bigger and
         | smaller stamps.
         | 
         | It's an interesting project for anyone that has the time.
        
       | teddyh wrote:
       | I see it's time to link this thing again, which made the rounds
       | in the late 1990s as spam was starting to become a problem.
       | Everybody and their dog had their own "ultimate solution" to the
       | spam problem, which they all thought was obviously the correct
       | one, but all of them were more or less equally unworkable:
       | 
       | https://craphound.com/spamsolutions.txt
        
       | deeblering4 wrote:
       | Spoiler -- it won't.
        
       | jlawer wrote:
       | I remember plans for email credits / micro transactions back in
       | the 90s as a "cure" for spam.
       | 
       | If anything it would be easier to implement today with the
       | centralisation of email services around large providers (MS,
       | Google, etc).
        
       | [deleted]
        
       | somenewaccount1 wrote:
       | And when he says 'ruin email', he means 'ruin how _he_ makes
       | money using email.
       | 
       | For the rest of us that are tired of having our time wasted, it
       | could be quite nice.
        
         | dddnzzz334 wrote:
         | > he means 'ruin how he makes money using email
         | 
         | No, it would ruin email in general. You are always in control
         | of whether you want to read an email or not.
        
           | erulabs wrote:
           | > You are always in control of whether you want to read an
           | email or not.
           | 
           | Demonstrably false. You cannot ignore a category of
           | information without first without interacting with it - as
           | you must first establish that it _is part of that category_.
           | It's impossible to know a spam message that got thru
           | automated filters is spam or not until I read at least the
           | subject line.
        
           | somenewaccount1 wrote:
           | Nope. The open protocol email was built on would still work,
           | just some people would now use a service that blocks
           | newsletters and other annoying spam. Only his business model
           | would be effected, the rest of could merilly go on without
           | consequence of Earn.com's success.
        
         | brutal_chaos_ wrote:
         | It might create yet another poor v rich divide. See my comment
         | elsewhere for more of an explanation
        
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       (page generated 2021-10-28 23:01 UTC)