[HN Gopher] Facebook shouldn't be in charge of how you use Facebook
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       Facebook shouldn't be in charge of how you use Facebook
        
       Author : RageoftheRobots
       Score  : 107 points
       Date   : 2021-10-09 12:25 UTC (10 hours ago)
        
 (HTM) web link (doctorow.medium.com)
 (TXT) w3m dump (doctorow.medium.com)
        
       | Gustomaximus wrote:
       | I'd add to this sentiment, Google Adwords. Google increasingly
       | push people to put your money here and trust our systems. Except
       | their systems and account managers push people towards what is
       | good for Google and not the business.
       | 
       | It amazes me what they get away with. I suspect it happens out of
       | lack of awareness, but if any switched on regulatory body looked
       | into it, its ripe ground for greater regulation.
        
       | joshsyn wrote:
       | It would be nice for facebook to charge users like the author who
       | can't help themselves for using facebook. This kind of rhetoric
       | that somehow facebook is controlling our lives is getting
       | annoying when they can simply stop using it.
        
       | PragmaticPulp wrote:
       | > Regulating tech is a great idea (assuming the regulations are
       | thoughtful and productive, of course),
       | 
       | I'm not nearly as enthusiastic for these calls to bring heavy
       | regulation on to the tech industry.
       | 
       | Articles like this have a hypothetical ideal mental image of
       | regulations that will punish only the bad guys while protecting
       | themselves and the content they like. There's also an implicit
       | assumption that regulation will only apply to Facebook, without
       | bringing negative effects on to the sites and services the tech
       | community prefers.
       | 
       | This article may be well-meaning in intentions, but how would
       | such regulation work in practice? Writing regulation that outlaws
       | companies from forbidding customer API automation sounds good if
       | you're a tech user who wants to automate some clicks, but would
       | that also mean that spammers must have free reign on the API as
       | well? How would such a law be structured to force sites to allow
       | consumers to use "good" tools while also allowing them to catch
       | and stop the "bad" tools like auto-friend bots?
       | 
       | Some of these arguments are starting to feel like utopian
       | fallacies where people want impossibly perfect regulations
       | applied with the assumption that only their enemies will be
       | affected. I'm also surprised to see authors like Cory Doctorow
       | advocating for more government control and regulation of popular
       | internet communication sites. Once we open that Pandora's box of
       | government control, it's hard to imagine future politicians
       | _won't_ be teaching for it as a way to push their agenda.
        
         | jboy55 wrote:
         | Just imagine the politician of your nightmares being in control
         | of the regulations.
         | 
         | I think the real issue is that people live in black holes of
         | misinformation on the internet because that is where they want
         | to be. When I look at the many Herman Cain Award threads on
         | reddit, it seems the predominate original source of most posts
         | is groups that the user signed up for.
         | 
         | This isn't new, before Facebook, there were usenet and forums,
         | AM Radio and even mailing lists and magazines.
        
           | hnaccount141 wrote:
           | > Just imagine the politician of your nightmares being in
           | control of the regulations.
           | 
           | Even the worst politician is (ostensibly) accountable to the
           | people. Corporations are not.
        
             | goatlover wrote:
             | Corporations don't have customers?
        
           | sokoloff wrote:
           | > Just imagine the politician of your nightmares being in
           | control of the regulations.
           | 
           | Exactly this! Every time I see someone proposing some new
           | expansion of government reach and power, it seems to be
           | considered only from the angle of "just think of what the
           | (people I think of as the) good guys could do with this
           | increased authority!"
           | 
           | "Yeah, but what could the bad guys do with this increased
           | authority? Because as sure as the sun rises in the East,
           | whoever you think of as the bad guys will eventually come to
           | power and have this authority..."
        
             | dcow wrote:
             | You can 1) make something illegal without 2) requiring any
             | sort of regulation.
        
               | sokoloff wrote:
               | Yes, there's a technical legal distinction between a law
               | (legislative) and a regulation (executive), but nothing
               | in my comment above was intended to signify that I want
               | _one or the other_ to have broad authority to protect
               | their incumbency or exercise power over the People to a
               | greater extent than today.
        
             | erentz wrote:
             | Why does it have to mean giving anyone power? We could for
             | example enact privacy laws that make it illegal to share
             | personal data. That gives no one power, and takes away
             | power from corporations. We could enact laws that prevent
             | targeted advertising, which would make it pointless to
             | gather a lot of the data they gather in the first place.
             | That doesn't make the bad politician any more powerful. So
             | on.
        
               | sokoloff wrote:
               | I estimate that laws to prevent all forms of targeting
               | advertising serve to protect incumbents (both corporate
               | and political incumbents). That makes incumbent
               | politicians more powerful (in relative terms).
        
         | dasil003 wrote:
         | Totally agreed on the utopian fallacy angle, it's really hard
         | to come up with effective regulation ideas that won't create
         | unintended distortions at best, and new innovation-killing
         | moats at worst.
         | 
         | But we have to try.
         | 
         | As imperfect as government is, it is the only power that we
         | have over giant corporations. Existing regulation and agency
         | structure is completely unsuitable for the world we live in
         | today. So far tech has relied on creative destruction as
         | compute power grew and form factors shrunk rapidly, leading to
         | ever increasing waves of adoption, and "software eating the
         | world". However at this point most people have a smartphone in
         | their pocket and the attention economy is maxed out. A lot of
         | future innovation will be capital (and data) intensive, and
         | with adoption already saturated, the natural power of Google,
         | Facebook, and Amazon will not be naturally disrupted the way
         | PCs disrupted mainframes or the web disrupted Windows hegemony.
         | 
         | Of course there's nothing worse than bad regulation, and
         | historically tech regulation has been a minefield due to the
         | general cluelessness of congress. The good news is that this
         | will improve with turnover and younger staffers helping build a
         | broader understanding of the issues. Hopefully we can start to
         | pivot away from distractions like section 230 and asking
         | corporations to be arbiters of truth, and instead focus on
         | anti-trust and data privacy angles, with specific focus on size
         | and power.
        
           | livueta wrote:
           | > As imperfect as government is, it is the only power that we
           | have over giant corporations.
           | 
           | I don't think this is exactly true. There have been many
           | words written about the effectiveness of technological
           | countermeasures vs. regulation, but I think the proof is in
           | the pudding: Facebook wouldn't go nuclear against Unfollow
           | Everything if it didn't work (i.e. tilt the balance of power
           | back towards the end-user). Google wouldn't be trying the
           | whole manifest v3 shenanigans if they weren't concerned about
           | content blockers.
           | 
           | But here, as Doctorow points out, _regulation_ stands in the
           | way of these effective technological countermeasures. I think
           | that the apparent slowdown of technological disruption and
           | creative destruction you reference has at least some
           | grounding in the increasing use and chilling effect of
           | applying IP law against adversarial interop, rather than some
           | inherent limit of attention or hardware.
           | 
           | So, I agree with the parent in bring surprised by the combo
           | of Doctorow's insightful analysis around the Unfollow
           | Everything debacle and a call for additional regulation via
           | existing agencies. I'm not as hopeful as you that younger
           | staffers will bring some kind of renaissance of enlightened
           | regulation - consider how popular the "let's make Facebook
           | ban the nazis" take appears to be across generational
           | divides.
           | 
           | To sum up, I'm afraid that anything we pass now is going to
           | be a lot closer to the DMCA, in terms of how it protects
           | corporate interests over individual rights, than the sort of
           | utopian wishlist that is usually quoted as an ideal.
           | 
           | On a positive note: I've recently been interested by some of
           | the electoral successes of the Czech Pirate Party
           | (https://en.m.wikipedia.org/wiki/Czech_Pirate_Party) and
           | wonder if the way forward for internet rights is to tie the
           | idea to a broader campaign for transparent, effective, and
           | highly democratic governance.
        
           | dcow wrote:
           | Why do we have to regulate? It seems an alternate yet much
           | more difficult path would be that we could grow a societal
           | backbone and make certain destructive practices illegal
           | instead of trying to figure out a central list of allowed
           | practices and licenses and policies and permits and
           | bureaucracy etc. For example, it's pretty clear that internet
           | scale data markets and user attention platforms harm the
           | individual. Why is step one always to reach for a regulatory
           | solution instead of a slightly more radical "outlaw such
           | machines and then figure things out from there" approach? A
           | naive example might be a law stating: "It is illegal to
           | profit from the sale of advertisements to your own users." In
           | the same vein, why cant we outlaw DRM because it's bad for
           | users and tell movie studios we care more about users health
           | and well being than we do about your "piracy" problem?
        
             | simonh wrote:
             | Outlaw what specifically though? You're falling into the
             | same trap OP is calling out, that your extremely vague hand
             | wavey proposed laws would only ban "the bad guys".
        
               | dcow wrote:
               | I list two examples (as does Doctorow) of things that are
               | pretty clearly bad for users: 1. attention marketplaces,
               | 2: DRM. I am falling for no such trap I really don't
               | understand your angle there. My suggested solution to 1
               | is rather than try to regulate Facebook, which I agree is
               | hand wavey, just ban the business model altogether
               | because it demonstrably breeds machines and software that
               | harm users. The "good guy" user attention businesses are
               | collateral, yes, but this is a move to protect _us_ not
               | our ad marketplaces and the hypothesis is that the
               | incentives just aren 't aligned for there to exist a
               | "good guy" ad platform. (If one exists please show me so
               | I can understand the extent of any collateral harm I
               | might be advocating.) I like this solution because it's
               | principled and specifically not hand wavey. The
               | collateral seems worth it IMO. Same with DRM.
        
               | simonh wrote:
               | what's an attention marketplace? facebook, twitter,
               | reddit, ok, all gone. But then advertising is attention
               | and a marketplace, so does that mean banning all online
               | or app based advertising? Amazon has attention and it's a
               | marketplace, so does Etsy.
        
               | dcow wrote:
               | No you don't ban by name like that.
               | 
               | A start might be to say: it is illegal both run a content
               | platform and also to profit from the sale of targeted ads
               | on your platform.
               | 
               | Or simply but more radically: you cannot use user data
               | collected in the operation of a software platform in
               | order to target advertisements to your users.
               | 
               | The goal would be to ban the bad incentives by
               | eliminating the ability to profit. Yes that kills the
               | profit. That's the point. I don't think anybody is at war
               | with e.g. a news site that runs an integrated ad on their
               | headline or landing page or even a search engine that
               | inserts its own contextual ads. We're talking about
               | dismantling the user content advertising platforms where
               | the incentive becomes maximizing the time users spend on
               | the platform.
        
               | simonh wrote:
               | I'm not suggesting by name, I just had no idea which
               | platforms you think your law would target. Banning using
               | user data to target adds is a lot more specific and
               | actionable.
               | 
               | That would hurt facebook and Twitter's revenue quite
               | badly, but it would do nothing at all to stop the toxic
               | effects of facebook particularly. My main problem with
               | facebook isn't targeted adds, yes I'm against their toxic
               | attitude to privacy but it's not their most toxic
               | behaviour. The main problem for me is the way they turn
               | peoples feeds into firehoses of radicalising, enraging,
               | adrenaline juicing hostility.
        
               | dcow wrote:
               | I guess the hypothesis is that they engage in that
               | behavior exactly because their business depends on
               | driving up engagement so they'll go as far as to, as you
               | say, show people content that pisses them off so they'll
               | spend an extra hour as a keyboard warrior and hopefully
               | see an ad in there. I don't think those incentives exist
               | for e.g a paid phonebook.
        
             | dasil003 wrote:
             | I'm not following your argument, what do you see as the
             | difference between regulation and outlawing something?
        
               | dcow wrote:
               | The argument against regulation people often reach for is
               | that it actually benefits incumbents and stifles
               | innovation because it involves permits and checks and
               | licenses etc generally just roadblocks to doing something
               | in a domain. And that if you open the door to it in one
               | spot then you can definitely expect it to crop up
               | everywhere. I generally agree with this take and
               | understand why people are not excited about working in,
               | using products in, living with, heavily regulated
               | industries.
               | 
               | What I'm saying is that form of regulating FB seems silly
               | to me too and I think we could avoid the "fear of central
               | government control raining on our disruptive tech utopia"
               | problem and the "any regulation here would be a hand
               | wavey slippery slope" problem by simply taking a more
               | aggressive principled stance as a society and declaring
               | bad things illegal instead of trying to compromise and
               | regulate "tech" into submission. Punish the bad behavior
               | seems like such a simple solution.
        
         | dcow wrote:
         | That box is already open. Respectfully your comment kinda reads
         | like you assume tech is some new untouched frontier unexploited
         | and ripe for the picking. We're way past that and we must
         | decide as a society how we want to navigate a world of global
         | software services and immense data collection.
         | 
         | Doctorow has always been against government central control of
         | information. I suspect he's against _any_ overly large
         | centralized information control regime because it has the same
         | practical impact to people's everyday lives. It's not weird to
         | see him (or anyone) call for "regulation" when the regulation
         | being asked for pertains to enforcing we as a society retain
         | certain rights with respect to how we interact with our world.
         | That's the whole point... don't get distracted on some "govt
         | control vs no control" axis. Nobody is asking the govt to tell
         | you how to run your business, they're just asking that we make
         | it illegal to abuse users in the way Facebook has by
         | permabanning the developer of a genuinely socially good tool
         | that is obviously not spam for the insane "it automates user
         | interactions" blanket reason. My password manager automates
         | user interactions... GTFO FB.
         | 
         | Also laws aren't regulation. You can make something illegal
         | without imposing back-pressure on every new venture in the
         | space it pertains to.
        
         | jdonaldson wrote:
         | Lately, it seems like our only remaining choice as a
         | civilization is to decide if we want to be exploited or
         | controlled.
        
           | jes wrote:
           | All of us are controlled, all the time, by how reality
           | happens to unfold.
           | 
           | With some practice, it's possible to accept that this is just
           | how the world is, and to no longer be bothered by it.
        
           | simonh wrote:
           | It's either/or?
        
       | Hnrobert42 wrote:
       | I find it ironic that reading this article requires logging in or
       | using the app, presumably so you can be more accurately tracked.
        
       | Qi_ wrote:
       | The author seems to be filled with a sense of "knight-in-shining-
       | armor-ism." If Facebook's actions really are a problem to most
       | people, then most people would stop using it.
       | 
       | He calls Zuckerberg a "pope-emperor" of Facebook's users, but
       | that's because the users choose to give him power. If the users
       | stop choosing to give him power, he loses it.
        
         | quantified wrote:
         | The nature of addiction (etymologically, "without-say-ism") is
         | that the problem is most felt by those who can't stop using it.
         | 
         | We can turn this to a giant regulate-tech topic but the source
         | complaint, simple enough, was a desire to have the feed consume
         | less of life's attention and be more worthy of what attention
         | he was giving it.
        
         | dcow wrote:
         | Since when is "most people don't speak up so it's obviously
         | okay" a healthy way to determine whether anything should be
         | legal or not?
         | 
         | Where is the knite-in-shining-armor-ism? What even is that?
         | Doctorow is asking for for us to build a society where we don't
         | take a company on their word that they will do right by users
         | because he cites multiple examples where a company leader
         | charged as the steward of software integral to peoples' lives
         | has said they will and then about faced to chase profits.
         | There's clearly something worth discussing here... Remember how
         | nice and interoperable chat was before Google killed xmpp?
        
         | Barrin92 wrote:
         | >If Facebook's actions really are a problem to most people,
         | then most people would stop using it
         | 
         | what do you call this argument, best of all worlds-ism? So a
         | priori any institution that persists is beneficial to its
         | constituents merely because it continues to exist? Do concepts
         | like power and dependence exist in the kind of worldview that
         | produces these arguments?
        
           | Qi_ wrote:
           | My argument is based on free-market economics. The
           | users/customers seem to not care enough to put their time and
           | money elsewhere.
        
             | epgui wrote:
             | No it's not, and a cursory glance at studies of human
             | behaviour (what economics is really about, in a way) would
             | dispel this notion.
        
               | Qi_ wrote:
               | Could you please elaborate on what you mean? Facebook is
               | a company and therefore its success and failure is
               | dependent on its customers/users, right?
        
               | eljimmy wrote:
               | The users aren't the customers, they are the product.
        
               | dcow wrote:
               | It seem you don't understand the economics of this
               | situation.
               | 
               | Facebook makes money from ad partners not users. Users
               | are not paying Facebook for the software. People who want
               | to run ads are. There is no market for newsfeed software
               | here. Only a market for user attention.
               | 
               | Because FB made a creepy tool 15 years ago they won some
               | users and have an established base they can market to.
               | People using it these days do so because of the network
               | effect not because it's the best tool to keep in touch
               | with people. Facebook has to maximize time spent with
               | users eyeballs glued to the newsfeed because that's where
               | ads appear. The friend network portions of the software
               | only exist vestigially at this point to keep people
               | locked in to a newsfeed platform.
               | 
               | Facebook _is_ dependent on their customers but their
               | customers aren 't the people glued to the newsfeed, those
               | are the product literally for customers paying for an
               | advertising platform. If it was legal, Facebook would
               | literally chain you to your computer and force you to
               | interact with the world through their platform because
               | that maximizes their profits.
        
               | [deleted]
        
           | the-dude wrote:
           | Sounds as a just-world to me.
           | 
           | https://en.wikipedia.org/wiki/Just-world_hypothesis
        
           | rst wrote:
           | There's an actual name for it -- Panglossianism -- named for
           | Dr. Pangloss, the tutor in Voltaire's Candide who keeps
           | insisting, despite catastrophically mounting evidence, that
           | "all is for the best in this best of all possible worlds."
           | (This was a deliberate parody of moral philosphy written by
           | some of Voltaire's 18th-century contemporaries, most notably
           | Leibniz.)
        
             | [deleted]
        
           | [deleted]
        
         | joshgel wrote:
         | Like cigarettes? I have no sense of whether FB is physically
         | addictive like smoking.
         | 
         | But, _if_ a company directly contributes to decline in civil
         | discourse and harms democracy, and thereby harms the users,
         | then isn 't it a government role to step in? And isn't this the
         | governments role even if users can't see the harm at the micro-
         | level of their daily interactions with the company? I guess
         | that is the argument at least. Really its a balance between
         | values: individual freedom and the collective good.
        
           | sokoloff wrote:
           | > _if_ a company directly contributes to decline in civil
           | discourse and harms democracy, and thereby harms the users,
           | then isn 't it a government role to step in?
           | 
           | The chief problem here is "who decides?" If a government in
           | power is being undermined, they have incredibly strong
           | incentives to determine that those undermining actions are
           | "harmful to democracy" (rather than merely harmful to their
           | party). (I think we could point to many examples in US
           | politics in the last 5 years where "this is bad for my party"
           | is cast as "this is bad for democracy!")
           | 
           | Which is why I think that, of all the speech that must be
           | protected, political speech is of the highest criticality to
           | protect. (And that claims by the government or strongly
           | politically aligned citizens that 'X is bad for democracy'
           | should also be viewed with a healthy amount of skepticism.)
        
           | cute_boi wrote:
           | Facebook is addictive tbh. I heard they hired some prominent
           | psychologist to make it more addictive.
           | 
           | My mother is surely addicted to facebook. She knows all data
           | implications but she enjoys getting likes/shares etc. And
           | fake news etc which is intentionally specious make the
           | platform even more enjoyable.
           | 
           | I can't tell her to stop facebook and I am sure it is harming
           | her right?
           | 
           | Yes this is government role but as with every government in
           | democracy most of them are vested for short term profits and
           | company like facebook lobbies a lot. We know facebook pushes
           | millions of dollar in lobby so why would government solve it?
           | Also facebook also provides sweet taxes to government.
        
             | mavhc wrote:
             | Humans enjoy being liked, what specific harm does your
             | mother experience from using facebook?
             | 
             | Better to be addicted to typing words than drugs, it's free
             | and you don't die.
        
         | janmo wrote:
         | "If Facebook's actions really are a problem to most people,
         | then most people would stop using it."
         | 
         | No. Because all your friends are on Facebook. And by buying out
         | all the serious competition (Whats App, Instagram) they have
         | guaranteed a monopolistic position. Even if you move to another
         | place, if will grow too big, odds are it will end up being
         | acquired by FB.
        
           | joshsyn wrote:
           | So...???? These companies sold themselves to facebook. You
           | don't own these companies. Build something yourself and get
           | your friends to use it.
        
         | echelon wrote:
         | > If Facebook's actions really are a problem to most people,
         | then most people would stop using it.
         | 
         | Just like sugary soda, loot crates, cigarettes, and opium then?
         | Companies design products that are bad for people all the time.
         | 
         | > Zuck: they "trust me"
         | 
         | > Zuck: dumb fucks
         | 
         | This was said after his AOL hacking days [1], so he already had
         | a certain predisposition towards "ordinary people".
         | 
         | Given that his history and his present behavior aren't much
         | different, it seems he hasn't changed much. He designs products
         | to extract from people.
         | 
         | [1] https://qf0.github.io/blog/2020/01/28/Mark-Zuckerberg-
         | was-a-...
        
           | dresdenfire wrote:
           | Have you thought how old he was when he said this? I am sure
           | you never did anything stupid as a teenager.
        
           | shukantpal wrote:
           | I don't see your counter argument. People eat sugar because
           | they want to. If they didn't like it, they wouldn't eat sugar
           | and no one is forcing them to.
        
         | simonh wrote:
         | Arguably facebook provides useful, valuable services and also
         | causes some harm. Lets suppose the good it does outweighs the
         | harm. That's not a good argument to simply accept the harm it
         | does. The benefits and harm are not an inextricably linked
         | package, it should be possible to mitigate the harm without
         | eliminating the benefits Facebook provides to people.
        
         | ISL wrote:
         | By that measure, most of those who live under oppressive
         | dictators think their leaders are okay. If not, "they would
         | just rise up and replace them".
         | 
         | Doctorow's piece here reads to me as a call for viable
         | alternatives. The prose attempts to advance a number of his
         | favored alternatives, which makes it a little confusing.
         | 
         | To me, I believe we are headed toward a world where social
         | media operates via an open API, like email. The road between
         | here and there will be rocky.
        
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