[HN Gopher] Facebook banned me for life because I help people us...
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       Facebook banned me for life because I help people use it less
        
       Author : louisbarclay
       Score  : 479 points
       Date   : 2021-10-07 16:45 UTC (6 hours ago)
        
 (HTM) web link (slate.com)
 (TXT) w3m dump (slate.com)
        
       | PragmaticPulp wrote:
       | The TL;DR is that the author created a browser extension that
       | sent "unfollow" requests to everything in the user's feed one-by-
       | one. He argued that unfollowing everything made Facebook less
       | addictive because it made the news feed empty.
       | 
       | The tool also reported some amount of data about the user's feed
       | back to him for statistical purposes, but he claims the data was
       | minimal and only used to ensure the tool was "working".
       | 
       | I think the missing piece of this puzzle might be that he used
       | his personal account to develop Facebook API tools, and Facebook
       | has a low tolerance for tools that abuse their API and send user
       | data to 3rd parties, regardless of the developer's intentions.
        
       | nnm wrote:
       | There are two facts A (my tool can help people use FB less) and B
       | (FB banned me), and then tell people A caused B, i.e. A --> B. In
       | reality, it could be C --> B and C (I collect user data in a way
       | not allowed per FB ToS) is not mentioned at all in the story-
       | telling.
        
       | tunesmith wrote:
       | I unfollowed everyone (manually) a couple of years ago and it was
       | a big benefit - my feed was empty and it was great. However,
       | Facebook has changed things over the last few months, my feed is
       | now littered with recommendations of weird groups and content
       | that I "might like".
        
       | dukeofdoom wrote:
       | Consider becoming a cashier at a liquor store.
        
       | yupyup54133 wrote:
       | Woops, loos like I was wrong:
       | https://www.techdirt.com/articles/20200531/23325444617/hello...
        
         | dragonwriter wrote:
         | > Facebook needs to act as a content neutral public utility
         | platform if they want to remain protected by section 230 of the
         | Communications Decency Act.
         | 
         | No, they don't. The EFF would be lying if they said this,
         | which, however, they do not anywhwere in the piece you link to
         | support this assertion.
         | 
         | Not only does Section 230 _explicitly_ protect non-content-
         | neutral actions [0], the legislative history and context of
         | Section 230 and the Communications Decency Act as a whole--a
         | censorship law whose twin functions were to impose public
         | censorship and enable private censorship beyond what the state
         | could even arguably Constitutionally impose (and every bit of
         | which except the enablement of private censorship in Section
         | 230 was struck down as exceeding Constitutional limits on
         | public censorship)--makes clear that content neutrality was not
         | only _not_ the point, but the polar opposite of the point of
         | the enactment.
         | 
         | [0] 42 USC SS 230(c)(2): "No provider or user of an interactive
         | computer service shall be held liable on account of-- (A) any
         | action voluntarily taken in good faith to restrict access to or
         | availability of material that the provider or user considers to
         | be obscene, lewd, lascivious, filthy, excessively violent,
         | harassing, or otherwise objectionable, whether or not such
         | material is constitutionally protected". If Facebook finds it
         | objectionable for any reason, Facebook is explicitly protected
         | under 230 for blocking it.
        
         | akersten wrote:
         | This is misinformation. There is no such requirement. "Content
         | neutral public utility platform" is not a legal concept and no
         | similar concept is alluded to in CDA S230.
         | 
         | Stop spreading this confident lie.
        
         | not2b wrote:
         | You linked to an article that does not support what you say, as
         | the EFF (who you link to) has repeatedly made clear. Nothing in
         | section 230 requires a platform to be content neutral. It
         | protects publishers who are blatantly biased as well as those
         | that are neutral.
         | 
         | For example, suppose you run a site that is dedicated to
         | getting Republicans elected to office, must of the site content
         | is user comments, and you ban users who criticize Republicans.
         | So you are not content neutral. Section 230 still protects you:
         | if a comment libels someone, the person that posted it, not the
         | site, is legally responsible.
        
         | kylepdm wrote:
         | That's quite literally not how 230 works, and completely
         | ignores the historical reasons of why 230 was created.
         | 
         | https://www.techdirt.com/articles/20200531/23325444617/hello...
        
       | csk111165 wrote:
       | Well I guess this seems to be quite unlawful and it reflects the
       | true moto and intension of this evil aimed company, which just
       | want to play with its users mentally and psychologically. This
       | should not have happened , we have evolved our generation to come
       | up to this?? What a petty!!
        
       | wilburTheDog wrote:
       | I don't use facebook. I never plan to use facebook. What's
       | stopping me from publishing Unfollow Everything myself? What
       | standing would Facebook have to sue me for publishing a chrome
       | extension?
        
         | ekimekim wrote:
         | > What standing would Facebook have to sue me for publishing a
         | chrome extension?
         | 
         | The standing of "actually none, but if you go to court to prove
         | this you risk bankrupcy". Unless you have a major legal
         | organization (like EFF) backing you (or you are a billionare),
         | large corporations are essentially above the law when it comes
         | to interacting with individuals.
        
       | ssalka wrote:
       | I simply don't open Facebook unless I want to check a person's
       | profile or view an event/page. But it's awful that Facebook would
       | do something like this in response to what I can only imagine was
       | (legally) totally acceptable use of their API.
       | 
       | I also wonder if this tool broke any particular rule of FB's
       | terms, or if the decision was more along the lines of, "you make
       | us lose money, this app bad. Ban"
        
       | mullingitover wrote:
       | For what it's worth, there's a plethora of scripts around that
       | will assist you with this operation[1].
       | 
       | [1]
       | https://www.google.com/search?q=unfollow+everyone+facebook+g...
        
       | EverywhereTrip wrote:
       | I did the same thing by hand, that the author wrote an extension
       | for. It took me several weeks, but as something popped into my
       | feed, I just unfollowed it.
        
       | SavantIdiot wrote:
       | Good thing you don't live in a country where Free Basic is the
       | only internet: you would be banned from the internet!
       | 
       | I find that a small, but nonzero, percentage of small business
       | and organizations ONLY advertise on Facebook. Since I don't use
       | it, I cannot access their pages (Facebook throws up a full screen
       | blocker that I have to disable from the browser console by
       | tweaking the DOM). Good thing Facebook isn't bigger.
        
         | ghostly_s wrote:
         | What is Free Basic internet? Nothing's coming up on Google.
        
           | notRobot wrote:
           | https://www.theguardian.com/technology/2016/may/12/facebook-.
           | ..
        
             | dmonitor wrote:
             | Is this just the plot of parks and recreation's last
             | season?
        
       | yawaworht1978 wrote:
       | I have seen some very sophisticated bots generating Instagram
       | content, it's always similar, but avoids detection, obviously
       | (proven by the presence of the profiles).
       | 
       | I wonder what would happen if people sent messages to each other
       | on how to delete the fb account, or if a similarly good bot would
       | do that. After all, it's just a post.
       | 
       | Today I've seen Zuckerbergs reply to the accusation of posting
       | enraging content, he said it doesn't make sense to claim so as
       | the advertisers don't want to see their ads on enraging content.
       | Typical, total liar. The ads are posted to neutral or non
       | enraging content, while the enraging content gets no ads or only
       | from the advertisers which don't mind.
       | 
       | Guy is worse than 1000 used cars salesmen and 1000 wall street
       | bankers combined.
       | 
       | And all this with the innocent geek persona.
        
       | dymk wrote:
       | The author seems to think that Facebook has some obligation to
       | let them use their platform.
        
         | [deleted]
        
         | 2pEXgD0fZ5cF wrote:
         | > The author seems to think [...]
         | 
         | Facebook employees seem to think that people have to uphold
         | their illusion that the company has any interest in "making the
         | world a better place" or "just connecting the world" (or
         | whatever is the internal feel good company slogan of the day).
         | 
         | Nothing wrong with unveiling that this is not the case. Whether
         | Facebook has the right to ban anyone or not doesn't really
         | matter here.
        
         | kiryin wrote:
         | This same old comment seems to show up in these threads like
         | clockwork. Surely no one in this world is truly obligated to do
         | anything at all, but kicking out users based on vague reasoning
         | detriments their value as a social network.
        
         | failuser wrote:
         | Their actions are compared against their promises. They don't
         | reply to such accusations with "yes, we feed on disinformation
         | and suffering", just this week their spokespeople went on TV
         | and confirmed their commitment to putting people before profit.
         | They try really hard to pretend not to abuse their market
         | share.
        
         | mahmoudhossam wrote:
         | Facebook seems to aspire to be a utility that everyone relies
         | on, public utilities don't boot you out because you criticize
         | them.
        
           | hbn wrote:
           | I wish there was more consideration these days about certain
           | platforms being considered so ubiquitous that censorship on
           | their platform is recognized as the free speech issue it is.
           | 
           | So much I hear the classic "they're a private company they
           | can do what they want," or "just build your own platform."
           | But at every level, alternative platforms get kneecapped,
           | whether it be from app stores, or hosts, or the big guys not
           | letting you link to them. Some of this is in part to it
           | attracting edgelords who were banned from the mainstream
           | platforms and being unable to keep up with moderation from a
           | sudden influx of them making it "their place."
           | 
           | I'm not a lawyer so I don't exactly know how this would work,
           | but I think that someone is undoubtedly at a disadvantage to
           | share their message depending on whether or not they have
           | access to social media platforms. And the criteria for
           | getting banned is only continuing. Look no further than
           | YouTube's new vaccine guidelines, which have gotten plenty
           | reasonable people (including doctors), who are just trying to
           | ask question, banned without recourse.
        
             | bastardoperator wrote:
             | Because It's not a free speech issue?
             | 
             | The problem from my perspective is that people do not fully
             | understand what free speech means. People conflate the
             | issue by believing platforms like facebook or youtube are
             | "public" spaces and subsequently assume they're entitled to
             | constitutional rights.
             | 
             | I can invite you to my house, I can also kick you out. I
             | don't have to give a reason for why I want you to leave.
             | Maybe it's something you said, maybe I'm tired, maybe I
             | want to leave. The reasoning doesn't matter, I have full
             | control over my own private property which is what all
             | these social media sites are.
             | 
             | If we take it one step further, you signed a legal binding
             | contract acknowledging you have no rights. Where is the
             | disconnect?
        
               | hbn wrote:
               | You're just re-describing the issue I was pointing out.
               | Yes, that's the case that monopolistic platforms aren't
               | public spaces. I think they should be treated more like
               | it.
               | 
               | Constitutional rights were all drafted up before we knew
               | that anything like YouTube would exist. Private companies
               | control the majority of information and influence
               | elections now. At that point, it's a free speech issue.
        
               | Dylan16807 wrote:
               | If "your house" covers a quarter of the town then it
               | starts to be a free speech issue.
               | 
               | Also there are lots of rights you can't sign away in a
               | normal contract.
        
               | bastardoperator wrote:
               | No it doesn't. You have zero rights to come on my
               | property and even if I let you be there, you still play
               | by my rules or I can remove you from the property at any
               | time for any reason. Your rights stop where mine begin,
               | and your rights will be limited on my property. The size
               | of my property is meaningless to the equation and there
               | is no limitation on my freedoms to own property of
               | various sizes.
               | 
               | Social media companies like Facebook and Youtube have
               | every right to remove anyone they want from their
               | property for nearly any reason just like you have the
               | same right to remove people from your property coupled
               | with assistance from the government (e.g. police, court
               | system).
               | 
               | The only outlier in my mind for a company is the issue of
               | discrimination. While the people that are currently being
               | removed feel discriminated upon because they're all
               | spewing the same nonsense, it doesn't actually meet the
               | definition of discrimination (race, age, gender, etc...).
               | I think it's pretty clear at this point that these
               | companies don't want people spreading misinformation,
               | hatred, or engaging in other various activities using
               | their platform. If you do those things, you may get the
               | boot which again, you agreed to.
               | 
               | It just makes no sense to me that people think that
               | social media is going to become the bastion of free
               | speech. It also makes me sad that people don't really
               | understand what free speech is and what your rights
               | protect you from.
        
               | Dylan16807 wrote:
               | The size of your property is not meaningless. The more
               | time other people spend inside your property, and the
               | more important that time is, the bigger a problem it
               | becomes if you use that power that gives you in certain
               | ways.
               | 
               | Notice how this argument doesn't actually depend on
               | rights, though I do have rights-based things to say.
               | Whatever you think about rights, this kind of thing
               | causes problems and can have negative effects on society.
               | 
               | There are lots of bad effects when fake-public spaces
               | replace actually public spaces.
               | 
               | And _your house_ is not a fake-public space. The analogy
               | doesn 't connect there.
        
           | malka wrote:
           | Facebook should be nationalised.
        
             | joeberon wrote:
             | Definitely yes, or shut down.
        
           | thieving_magpie wrote:
           | This isn't about criticism though. It's about changing their
           | product.
        
             | mullingitover wrote:
             | It's not doing anything that you can't do yourself, it just
             | automates what would normally be thousands of clicks.
             | 
             | The fact that you can't express your intent to facebook to
             | do this and have them assist by doing it for you
             | automatically you reveals their user-hostility in this
             | area.
        
             | shkkmo wrote:
             | It isn't changing thier product, it's just empowering their
             | users in a way they don't like.
        
           | andagainagain wrote:
           | Facebook doesn't want to be a utility as far as I can tell,
           | they want to be a functional monopoly. They want to be so big
           | that people effectively can't leave the platform even if they
           | wanted to.
           | 
           | And then they would use smaller "social media" platforms as a
           | legal defense, even if they don't compete on content or
           | functionality.
        
         | behringer wrote:
         | The authors seems to think that customers of Facebook have some
         | obligation to use the platform as they see fit.
        
       | emaro wrote:
       | I can really recommend you to look into the fediverse. You won't
       | need to fight against your social network platform.
       | 
       | https://joinmastodon.org https://fediverse.party
        
         | pmlnr wrote:
         | LOL. That's never that easy.
         | 
         | "A Group is Its Own Worst Enemy" (PDF):
         | https://www.gwern.net/docs/technology/2005-shirky-agroupisit...
        
       | btown wrote:
       | Luckily, in the words of Mr. Universe, "you can't stop the
       | signal."
       | 
       | https://gist.github.com/renestalder/c5b77635bfbec8f94d28#gis...
        
         | dstroot wrote:
         | "Facebook will block this feature for you while you use it,
         | depending on how much entities you try to unfollow. It
         | automatically unblocks in a couple of hours and you will be
         | able to continue."
         | 
         | Never that simple is it...
        
         | unethical_ban wrote:
         | Awesome, it works. Thanks!
         | 
         | Notes:                   first go to facebook.com > arrow in
         | upper right > Settings & Privacy > News Feed Preferences > and
         | scroll the whole list to the bottom         open your console
         | and run the script, and wait. The script takes 1.5 seconds per
         | each "unfollow", so if you have 500 for example, it will take
         | more than 8 minutes :)
        
       | gweinberg wrote:
       | I think most people here are missing the important takeaway: you
       | can improve your facebook experience by unfollowing everything. I
       | get the same effect via a slightly different route: my bookmark
       | sends me straight to my group, and I never go "home".
        
       | gwilikers wrote:
       | The cease and desist, if anyone is interested in reading it:
       | https://louisbarclay.notion.site/Unfollow-Everything-cease-a...
       | 
       | The one that sticks out to me is:
       | 
       | > Interfering with or impairing the intended operation of
       | Facebook
       | 
       | This seems very broad. I am sure Facebook has some legal standing
       | for the takedown based on their terms of use and the extension's
       | data collection. I wonder how far you can stretch "impairing the
       | intended operation of Facebook", though.
        
       | ufo wrote:
       | Does anyone know what is the difference between unfollowing
       | everything vs hiding the news feed using CSS?
        
         | sircastor wrote:
         | It would be more surprising (to me) if Facebook were monitoring
         | hiding things in the news feed - they're a database query away
         | from knowing what you've unfollowed. Knowing what's hidden is
         | an active request back to the server to report which elements
         | now have been hidden.
         | 
         | The other side is that things that are unfollowed aren't ever
         | sent to your browser...
        
       | patwillson22 wrote:
       | ayy man, you crossed zucc, you get the buck.
        
       | htrp wrote:
       | >Pointing to a provision in its terms of service that purports to
       | bind even former users of Facebook, Facebook also demanded that I
       | never again create a tool that interacts with Facebook or its
       | many other services in any way.
       | 
       | I want to know 1) what this ToS clause is and 2) how this is even
       | possible?
        
       | Zigurd wrote:
       | It is not a crime in the US to fail to delete posts encouraging
       | crimes, up to and including genocide, outside the US. In
       | practical terms, US law enforcement cannot monitor for this in
       | foreign languages. Even if US regulations prohibited this,
       | enforcement would be difficult in practice without Facebook's
       | willing and diligent cooperation, and some tool smithing on
       | Facebook's part.
       | 
       | There are vast areas that are legal, surrounded by areas that are
       | unenforceable, further extended to areas where consequences are
       | cheaper than compliance. Facebook _can_ allow all that to happen.
       | _Should_ they?
        
       | asdff wrote:
       | Facebook is a public company. What happens if OP buys a share?
       | Facebook bans shareholders now from using the product they
       | partially own?
        
         | shrimpx wrote:
         | Not defending Facebook but shareholders aren't exempt from
         | abiding by ToS.
        
       | 887139234 wrote:
       | what does it mean to be banned, really? can't you sign up again
       | with another email address?
        
       | cratermoon wrote:
       | I wonder how long before Social Fixer is banned?
       | https://socialfixer.com/
        
       | rektomatic wrote:
       | I wish he would put the code out on github, does tht break laws
       | if its not actively doing it?
        
       | rektomatic wrote:
       | Just put the code out in open source, I don't see how that could
       | be subject to a cease and desist
        
       | oh_sigh wrote:
       | Unfollow everything is actually how I have my facebook set up,
       | but I did it manually by hiding users any time I saw someone post
       | something that I didn't care about (ie baby announcement is fine,
       | you selling sunglasses or posting a picture of your feet or your
       | political regurgitations is not interesting to me). Now, I have
       | zero elements in my feed, and it is great. Occasionally the
       | person who posts something big once every 2 years will show up in
       | my feed, but that is usually the content I want to see.
       | 
       | I'm curious if the app could have been banned for some other
       | reason. For example, what if it would just send 1000 unsubscribe
       | requests instantaneously and was considered abuse?
        
       | HappySweeney wrote:
       | Does anyone know if you get a shadow profile if you are banned?
       | Further, if you have a shadow profile, then create an account
       | which is somehow linked to it, will it be deleted if you are then
       | subsequently banned?
        
         | javajosh wrote:
         | Every human being on Earth has a Facebook profile, living or
         | dead, active or inactive on the platform. "Deletion" does not
         | apply.
        
       | mullingitover wrote:
       | Holy crap, it's downright offensive that Facebook doesn't offer
       | this utility as a first-party feature. Beyond the pale that
       | they'd ban someone for creating it. Unfollowing everyone and
       | everything is how I managed to make Facebook a non-net negative
       | in my life, and I recommend it strongly to everyone.
        
         | asdff wrote:
         | Do you still get the random sponsored posts though? Honestly
         | that's the bulk of my junk. I don't even follow these posts,
         | they just appear because I guess other people fitting my
         | demographic profile like to watch these and fb shoehorns them
         | in. Maybe I can set up a ublock rule to catch these but knowing
         | fb they are wise to this arms race already.
        
           | ceejayoz wrote:
           | I've seen a _massive_ uptick in those lately.
        
       | pmlnr wrote:
       | > Pointing to a provision in its terms of service that purports
       | to bind even former users of Facebook, Facebook also demanded
       | that I never again create a tool that interacts with Facebook or
       | its many other services in any way.
       | 
       | The what? How on Earth is that legal in any country?
        
         | thesuitonym wrote:
         | If I go to Zuck's Family Grocery Store, and break a bunch of
         | stuff, or just cause a ruckus, they can ask me to leave. They
         | can even tell me that I am no longer welcome in their store.
         | 
         | If I go to a website, and cause a problem, I can be IP banned
         | forever.
         | 
         | Why shouldn't Facebook be able to say, "Don't ever use our
         | service again"? It's their service
        
           | ImPostingOnHN wrote:
           | you're describing the "dude got banned" part
           | 
           | the other part is "dude is threatened with a lawsuit if
           | anything he ever codes ever touches anything facebook, even
           | if he himself never uses it"
           | 
           | the store analogy is bad anyways -- I could try to correct
           | it, but it's so non-analogous that the result would be
           | contrived and convoluted
           | 
           | the key point is that I, as someone who wants to use his
           | browser extension to make my facebook experience healthier,
           | no longer can do so because facebook banned me from using the
           | tool, too
           | 
           | so I guess a horrible store analogy would be, the store
           | disallows me from using a wheelchair to access their store if
           | he built the wheelchair, and also if he builds the wheelchair
           | he gets sued
           | 
           | it's just like the most recent facebook whistleblower said:
           | facebook prioritizes profits over user safety, and will until
           | they are forced to prioritize user safety higher -- just like
           | OSHA made companies do for employees, the FDA made food and
           | drug companies do for users, etc.
        
           | pmlnr wrote:
           | FB is not in any way a "Family Grocery Store", at maximum a
           | self storage facility with glass walls.
           | 
           | For the rest see sibling comment and the wheelchair analogy.
        
           | unethical_ban wrote:
           | I think your analogy is incorrect. That would be like a shop-
           | owner trying to sue someone who makes a lock-picking set for
           | their model of locks.
           | 
           | At the end of the day, it is the owner of the account running
           | this tool, and FB is saying "don't tell people how to use JS
           | to auto-unfollow people or we'll sue you". It's an extreme
           | measure.
        
       | tompainetoday wrote:
       | Creating automation tools has been against their rules forever.
        
         | asdff wrote:
         | I call B.S. on that one. How do you think large commercial
         | accounts make posts on facebook and instagram and other places?
         | It's not from writing and posting right then like you and I.
         | Social media managers use third party tools where they can
         | write a bunch of posts in advance and have them drip fed out at
         | peak hours over time. That's automatic tooling too, yet
         | facebook tolerates it because advertisers rely on it rather
         | than users like the case of the OP extension.
        
           | tompainetoday wrote:
           | through the api
        
             | pmlnr wrote:
             | you mean _automating_ through the api.
        
               | tompainetoday wrote:
               | some parts, but I believe any comments done through
               | automation are strictly limited.
               | 
               | the issue in this case seems to be the guy wrote a plugin
               | that interacted with the front end, which, again, has
               | always been strictly prohibited, and commonly results in
               | bans from the platform.
        
               | pmlnr wrote:
               | Are you some fb zealot?
               | 
               | The API used to provide all these things, when suddenly
               | FB decided people shouldn't have access to their own
               | thing. No wonder they make workarounds, because they HAD
               | that kind of access in the past.
        
       | menimax wrote:
       | And what if that guy don't give a f, what his e-mailbox has
       | received? And what if he creates stuff under nickname? Really
       | wonder how fb are going in court let's say after extension is
       | being created and spread by ltd or on the names of people without
       | property? Those "we will sue in court", I wouldn't care less, and
       | laugh if it's from fb.
        
       | joelbondurant wrote:
       | Impressive people still use Facebook given it only has communist
       | dipshits.
        
       | andyxor wrote:
       | as long as social media company stays in the news it's alive and
       | kicking, no one talks about dying companies.
       | 
       | Time to buy more FB stock.
        
       | cycomanic wrote:
       | For all the people defending Facebook here, the point is not that
       | they banned his account they threatened to sue him and send a
       | ridiculously broad cease and desist.
       | 
       | By your arguments ad networks have the right to sue adblock
       | developers (which sometimes also collect anonymous data).
        
       | colpabar wrote:
       | As much as I _loathe_ the  "facebook is a private company that
       | can do whatever they want" argument, I have to admit it applies
       | here. If I owned a store, and some guy kept coming and showing
       | customers how to not spend any money in my store, I'd kick that
       | guy out of my store.
       | 
       | I very strongly dislike facebook and can't wait to watch it die,
       | so I know comparing it to a store is a poor comparison. But at
       | the end of the day, fb is a business, and if someone is using fb
       | to try and hurt their business, they have the right to terminate
       | that guy's accounts.
       | 
       | EDIT
       | 
       | My point here is not that we shouldn't point out bad things
       | facebook does simply because it's "just business". I agree that
       | the "they're a business" argument is just a deflection that
       | derails the conversation into some weird business practice
       | discussion, instead of all the bad things fb does.
       | 
       | My point is more that we should try to frame these things so that
       | the headline isn't "facebook banned me". They ban people all the
       | time and not that many people seem to care, and in this case, _of
       | course_ they banned this guy.
        
         | tylerhou wrote:
         | Facebook certainly has the right to ban this extension, but
         | then we can't take their leadership seriously when they claim
         | that they care about their users' health and well-being over
         | profits.
         | 
         | I.e. the point is the hypocrisy.
        
           | asdvasdi wrote:
           | Asking honestly, curious to know what would do you think is a
           | good response from the company now? Considering, a few months
           | ago, the company took down high profile accounts and content
           | on its platform because it deemed something dangerous and lot
           | of people were mad that company did that and it was
           | censorship. Now the people are mad at the company because
           | they didn't do enough moderation to ensure user health and
           | well being. The company tried launching a version of the
           | product with higher parental controls to let parents take
           | more control, and people were mad and made the company stop
           | those efforts. At this point in the company, what would you
           | think is an acceptable response? Is there even a response
           | that makes everyone happy?
        
             | ImPostingOnHN wrote:
             | I am not confident that "make everyone happy", either
             | equally, or even in varying amounts, should even be the
             | primary objective here
             | 
             | a good response would be one that starts with respectable
             | principles and values and proceeds according to those, even
             | when it costs money
             | 
             | of course, that won't happen voluntarily, because money
        
               | nradov wrote:
               | In a company that operates worldwide, which country's or
               | culture's principles and values should take precedence?
        
               | ImPostingOnHN wrote:
               | a good start would be for them to pick any that they can
               | consistently apply and then seek feedback, but ideally it
               | would explicitly describe what the trade-offs are between
               | user safety and profits
               | 
               | at the moment, the only principles they consistently
               | apply seem to be: protect zuckerberg first, company
               | profits second, everything else third, but that's just my
               | perception -- they should make clear what their
               | principles are so we can judge whether or not they
               | consistently stick to them, and whether or not we need
               | legislation to nudge those priorities around for the good
               | of society
        
             | themitigating wrote:
             | You know most people want Facebook to go down. If they are
             | on the right it's because of the censorship which prevents
             | them from using misinformation to win votes. On the left
             | it's the misinformation.
        
           | ectopod wrote:
           | > Facebook certainly has the right to ban this extension
           | 
           | Why? It's a Chrome extension. They can ban the user and the
           | extension will rot. That seems like more than enough power.
        
             | max-ibel wrote:
             | Surely, the extension uses a public API. The extension acts
             | on behalf of the end user. So, I think facebook can ban a
             | particular API key (tied to a packaged extension), but they
             | would have to ban all chrome extensions to get around
             | someone taking the extension source and building their own.
             | 
             | So I think facebook _can_ by disabling the API, but _won
             | 't_ do that since there are extension that it does like.
             | 
             | Whether FB has legal grounds to go after users using such
             | an extension would depend on the user terms, which I don't
             | really know. It would be fairly egregious and risky for FB
             | to do so.
             | 
             | But I think if someone were to open source such an
             | extension, this someone probably does not him/herself
             | expose to a legal risk (speaking as a non-lawyer, and not
             | giving legal advice)
        
           | matthew_kuiash wrote:
           | Why do they have that right? Here's a car analogy - If I buy
           | a Ford pick what right do they have to stop me doing donuts
           | in it? Or maybe fitting a swimming pool in the back. Maybe I
           | want to drive it around my ranch on fire. If an individual
           | wants to use this software on their Facebook feed I really
           | can't see what legal right FB have to prevent them. OTOH -
           | something was probably "signed" in a EULA to prevent this.
        
             | fwip wrote:
             | Are you being obtuse on purpose?
             | 
             | Putting a swimming pool in your truck bed doesn't stop
             | people from buying Fords.
        
               | [deleted]
        
             | EGreg wrote:
             | Don't worry, when cars will download more self-driving
             | software, you can bet your butts it will restrict you from
             | driving some places or in some manner.
             | 
             | Drone manufacturers already do so, you can't fly drones
             | within 50km of an airport or whatever, can't fly them above
             | 30 meters depending on where you are, and the software
             | enforces this.
             | 
             | Books on Kindle and Movies on iTunes can be yanked away as
             | you read or watch them.
             | 
             | Now, when it comes to software that isn't even hosted on
             | your computer, what do you expect?
        
               | matthew_kuiash wrote:
               | I can't wait. Sadly I agree with you. This level of
               | control is irresistible.
        
           | squarefoot wrote:
           | > Facebook certainly has the right to ban this extension
           | 
           | Surely they can fight against it by changing how the platform
           | works, or ban it if it was hosted somewhere on FB, or ban the
           | author because he wrote something that hits their core
           | business, but sending a cease and desist for an extension
           | that is hosted elsewhere is like a tobacco company sending
           | C&D letters to people selling anti smoking patches or telling
           | publicly that smoking is bad for health. WTF!, this is
           | bullying plain and simple; I already stay away from
           | everything related to FB as much as I can (I knew about the
           | recent FB outage by the evening news, didn't even turn on the
           | tablet with Whatsapp that day), but I will try hard to turn
           | that nearly 0.1% use to 0%.
           | 
           | > I.e. the point is the hypocrisy.
           | 
           | Exactly. At least Google removed the "Do no evil" part from
           | their mission.
        
           | fencepost wrote:
           | It's not entirely clear to me that FB would have any right to
           | ban the extension. They could attempt to keep users from
           | using it through policies or detection, but it's running by
           | user choice on user computers in user browsers.
           | 
           | I suspect in the US this would have been handled differently
           | but loser pays against a company that can afford to inflate
           | costs by millions per week to make an example....
        
           | [deleted]
        
           | bsedlm wrote:
           | hypocrisy (along with taboos I guess) seem to be a necessary
           | part of a functioning society.
        
             | EGreg wrote:
             | Well, obviously.
             | 
             | People can wax poetic about freedom of speech, the right to
             | bear arms etc.
             | 
             | But if there is a large separatist group that has
             | historically wanted to destroy your country the first
             | chance it gets, and members regularly commit violent acts
             | to do it, would you really fight for the right to arm them
             | all to the teeth, and then let them organize larger and
             | larger rallies and shows of strength?
             | 
             | Freedom ain't free, and sometimes the cost can be a little
             | too high:
             | 
             | https://xkcd.com/1499/
        
           | colpabar wrote:
           | Oh yeah I agree 100%. I guess I should have also included
           | that I have 0 faith in anything fb says, and that I believe
           | any and all of their claims of "we care and we're working on
           | it" are outright lies.
           | 
           | i.e. I'm so used to the hypocrisy that I don't really think
           | about it, because everything they do is bad.
        
           | chrismcb wrote:
           | I'm not sure there is hypocrisy. They can and should care
           | about both. Without users there is no profit.
        
           | Kranar wrote:
           | I think your argument is begging the question as it depends
           | on a prior belief that Facebook is actually harmful. Replace
           | Facebook with a gym membership, or a charity, or some other
           | thing that one does not presume is harmful as the premise of
           | their argument.
           | 
           | Would the leadership of a gym be compromised and hypocrites
           | if they banned someone who used their gym to tell others that
           | working out is harmful and they should stop exercising at the
           | gym? Would banning that member indicate that the owners of
           | the gym don't care about the health of their users and
           | instead put profits over well being?
           | 
           | Your argument only works and sounds credible because most
           | people on this site believe Facebook is harmful. If people
           | don't share that belief, then it doesn't follow that Facebook
           | is being hypocritical because they are banning someone who is
           | using their product to defeat the product.
        
             | teawrecks wrote:
             | It would beg the question if it were trying to show that
             | Facebook is harmful. But it's not, it's trying to show that
             | Facebook doesn't care that it is harmful when profits are
             | at stake. The fact that it is harmful has already been
             | demonstrated by Facebook (re: leaked studies).
        
             | mmarq wrote:
             | Would the gym threaten litigation to a former member who
             | writes blog against fitness?
             | 
             | I'm fine with Facebook closing this developer's account,
             | I'm not fine with the developer being forced to make his
             | tool disappear, under the threat of litigation.
        
             | keeglin wrote:
             | As long as a computer decides where your time and energy is
             | going as conduit for communication, it has become a moral
             | arbiter. Facebook is harmful. Computers can't do this; they
             | don't breathe.
             | 
             | Unfollowing everything restores a user's agency when using
             | the service, which is where it should be.
        
             | jrm4 wrote:
             | The _belief_ really doesn 't matter in light of what we
             | know now, which is that _Facebook itself_ believed that
             | there was harm and proceeded anyway.
             | 
             | A better analogy than those I've seen. Facebook is like a
             | wildly popular hookah spot, probably partially due to the
             | fact that this hookah spot is knowingly putting crack in
             | the hookah (in a world where maybe not everyone knows how
             | bad crack is.)
             | 
             | In comes a guy who, yes against all the "rules", hands out
             | mouthpieces that filter out the crack. How bad is this guy
             | now? How do we feel about him?
        
             | tylerhou wrote:
             | I disagree that it depends on such a prior belief -- the
             | fact is that users seemed to have very positive feedback to
             | the extension. As the extension has been taken down, it's
             | not possible to see the reviews, but I've linked some other
             | praises [1][2][3].
             | 
             | If Facebook was really acting in their users interests, a
             | look at the extension's reviews would have immediately told
             | them that this benefited at least some users. And even if
             | the extension conflicted with the terms of service, the
             | right thing to do would be to have some employee at
             | Facebook work with the extension author to make the
             | extension comply, or implement such a feature as a first
             | party feature.
             | 
             | But what I assume could have happened is some department of
             | Facebook trawls through app stores looking for unauthorized
             | references to Facebook. There is no oversight as to whether
             | an extension benefits users or not -- Facebook just sends a
             | cease & desist all the same. That IMO is neglectful -- for
             | every app takedown, there should be careful review as to
             | whether it actually harms anyone. The fact that that review
             | did not happen shows that FB does not care about the user.
             | 
             | The more cynical possibility is that someone at Facebook
             | realized that this was hurting their revenue stream.
             | 
             | [1] https://browser-addons.com/unfollow-everything-for-
             | facebook/
             | 
             | [2] https://twitter.com/gchaslot/status/1410843427164598275
             | ?lang...
             | 
             | [3] https://crxcavator.io/report/ohceakcebcalehmaliegoenkli
             | ddajo... (4.3/5 rating)
        
             | munk-a wrote:
             | Lets say that a poorly designed gym wants to promote social
             | interaction - so they build a cool down room with a small
             | cafe that has a machine you need to swipe a card through
             | every ten reps to continue using the exercise equipment.
             | Some enterprising fellow builds a portable machine that
             | will simulate the card swipe action but can be done at the
             | actual exercise equipment.
             | 
             | This seems like a fairer analogy to me since this extension
             | is dealing with a component facebook put in to drive
             | "engagement" that is viewed by a lot of people as an anti-
             | feature - some people like it: Miles, who hangs around the
             | gym for the conversation, really likes the fact that he
             | bumps into people more often in the cool-down room... but
             | most people wish that feature had never been added.
             | 
             | Add all of that to the fact that Facebook is the only tool
             | Facebook allows on Facebook (so there are no competing
             | gyms) and the tool becomes even more justifiable. Is it
             | still quite legal for Facebook to C&D this guy - absolutely
             | - but they're definitely not acting in their user's best
             | interest.
        
               | Kranar wrote:
               | Sure if the gym is poorly designed and causing actual
               | harm, then you can attack the gym on the basis of being
               | poorly designed and causing harm.
               | 
               | Attacking the gym on the basis that its owners do not
               | want patrons who are using the very gym as a means of
               | compromising it is not a valid argument as to why the
               | gym's owners are hypocrites, causing harm, and putting
               | profits above the well being of their customers.
        
               | munk-a wrote:
               | In my scenario the gym isn't causing actual harm - it's
               | just forcing users to use it in a manner that they
               | consider inefficient - this is the same as the actual
               | extension we're talking about. You can manually unfollow
               | everyone through facebook's UI - but it is cumbersome and
               | difficult.
               | 
               | I think there are some really strong reasons why facebook
               | actually does cause actual harm and I'm not certain why
               | you're being so defensive over that point - but my
               | argument doesn't even involve facebook "causing harm" -
               | it's just involves them having a terrible UX.
        
             | mullingitover wrote:
             | >Your argument only works and sounds credible because most
             | people on this site believe Facebook is harmful. If people
             | don't share that belief, then it doesn't follow that
             | Facebook is being hypocritical because they are banning
             | someone who is using their product to defeat the product.
             | 
             | I've been seeing this idea a lot on HN, that we're just in
             | this echo chamber and the general public doesn't have the
             | same opinion. This notion isn't supported by the data[1]:
             | 
             | > 57% believe Facebook is "primarily a harm to society" and
             | 71% believe the company "prioritizes profits, even if it
             | might cause societal harm."
             | 
             | [1]
             | https://www.forbes.com/sites/alisondurkee/2020/07/23/mark-
             | zu...
        
               | jedimastert wrote:
               | This smells funny: I feel like those numbers don't jive
               | with the portion of the population who use Facebook.
               | 
               | Looking at the poll, there were only a thousand
               | "registered voters" that were meant to be a
               | representative population of the America, which I'm gonna
               | give a hard pass.
        
               | ryandrake wrote:
               | It is possible to think a product is terrible and harms
               | society and still use it. A lot of commenters on HN make
               | that argument: Yea, I know their products are bad, but I
               | simply can't stop using them because of [not so great]
               | Reasons.
        
               | mullingitover wrote:
               | It tracks pretty well with my personal experience. I have
               | plenty of non-tech friends who generally aren't following
               | Facebook's every move, but there is a strong across-the-
               | board sentiment that FB is a malevolent entity.
        
               | mpmpmpmp wrote:
               | But not all for the same reason. Part of them think FB is
               | evil because they only care about engagement and profits
               | regardless of the outcome to society. And the other part
               | thinks FB is biased and is censoring conservatives and
               | pushing too liberal of an agenda.
        
               | tylerhou wrote:
               | 1,000 is more than enough people to make a measurement if
               | they are selected sufficiently randomly. You only need to
               | poll ~400 people to have a 5% margin of error for a
               | binomial variable across all of the US (with 95%
               | confidence). 1100 makes that margin 3%.
        
               | jedimastert wrote:
               | Sure, but I would argue that 1,000 _registered voters_ is
               | going to make that a lot harder, not to mention it 's
               | actually "1000 registered voters who self selected to go
               | through a 20 minute poll about facebook," which is why
               | they said "no estimates of sampling error can be
               | calculated."
               | 
               | https://accountabletech.org/wp-
               | content/uploads/2020/07/Accou...
        
               | ImPostingOnHN wrote:
               | your rebuttal depends on the premise that people don't
               | view facebook as harmful, but you yourself have not yet
               | presented any data to that effect -- criticizing the
               | study saying that people view it as harmful isn't the
               | same as providing your own study saying they don't
               | 
               | tl;dr his evidence, even if we assume the issues you
               | bring up are significant, outweighs your lack of any, so
               | I am leaning in his favor
        
               | nradov wrote:
               | How do those favorability numbers compare to other large
               | companies? Do people see Facebook as better or worse
               | than, let's say, ExxonMobil or Bank of America?
        
             | DoctorNick wrote:
             | >I think your argument is begging the question as it
             | depends on a prior belief that Facebook is actually
             | harmful.
             | 
             | Considering that genocide has been organized on it? Yes.
             | It's absolutely harmful.
        
               | slingnow wrote:
               | Knives have been used to murder people. They are
               | absolutely harmful.
               | 
               | Your grossly reductionist argument doesn't really add
               | much to the discussion.
        
               | mullingitover wrote:
               | All the knives in the world aren't under the real-time
               | control of a single entity.
        
               | throwaway2048 wrote:
               | You are very quick to dismiss a completely valid point,
               | people are careful with sharp knives, and for example,
               | generally don't let children use them, they aren't
               | allowed on airplanes etc.
               | 
               | How many people have a similar view of facebook as
               | dangerous?
        
               | themitigating wrote:
               | It's the type of use that makes a knife dangerous.
               | Everyday people use knives to prepare and eat food but
               | don't think what they are doing is dangerous.
        
               | munk-a wrote:
               | Everyone respects how dangerous knives at at least - you
               | know not to play around with them and you know how sharp
               | their edges are. People don't (I really really hope)
               | realize how many lives they're endangering by passing on
               | misinformation. America is one of the most
               | individualistic and tech literate countries in the world
               | and it's suffering terribly during this pandemic from
               | absolutely atrocious vaccination numbers.
        
               | teawrecks wrote:
               | Facebook is harmful, but this is a bad argument for why.
               | The knife analogy is a good counter example.
        
               | restingrobot wrote:
               | Should we ban all telecoms too? I mean people used phones
               | on networks to commit genocide as well. While we're at
               | it, we should ban iPhones as well because they used them
               | to communicate. What a stupid argument.
        
               | uselesscynicism wrote:
               | That's sort of an absurd litmus test. The Rwandan
               | genocide was organized via radio; should radio be banned?
               | Is radio inherently harmful because it was used for this?
        
           | restingrobot wrote:
           | Basically every Fortune 500 company is guilty of this. Most
           | corporations loyalties go Shareholders, Employees,
           | Government, Customers in that order. It is more shocking to
           | me that anyone is surprised Facebook puts profit over people.
           | I would be surprised if they *Didn't* do that.
        
           | 2pEXgD0fZ5cF wrote:
           | I agree, the whole "facebook has the right to do this" is a
           | deflection that quickly derails the discussion.
           | 
           | It's not the point. The point is: Sure Facebook can do that,
           | but the fact that they do shows us how dishonest the people
           | working there are with all the claims they make.
           | 
           | Facebook has the right to do this, we have the right to call
           | them out on it just the same.
        
           | p_j_w wrote:
           | >we can't take their leadership seriously when they claim
           | that they care about their users' health and well-being over
           | profits.
           | 
           | Can we ever take a company that says this seriously? Maybe
           | I'm just too cynical, but I never do.
        
         | tombert wrote:
         | I don't disagree with you at all, but just to play devil's
         | advocate, I suppose the argument could be made that Facebook
         | has basically created a near-monopoly in the social media
         | space, and if that's the case maybe they should be viewed as a
         | "utility" than a regular unregulated business. For example, I
         | don't think Con Edison [1] could kick me off my electricity
         | (assuming I was paying my bill), even if I handed out pamphlets
         | saying how to use less power, since Con Edison is a regulated
         | utility.
         | 
         | Obviously this isn't a great comparison, you could make a much
         | stronger argument for a "necessity" of electricity than a
         | platform to share photos with friends, but that argument could
         | be made that because of the ubiquity of Facebook (and
         | subsidiaries), maybe they should be a free speech zone.
         | 
         | [1] NYC's biggest power company.
        
           | piggybox wrote:
           | Let's turn Google search into a utility first. I think most
           | people use it more often than FB.
        
           | thehappypm wrote:
           | In what way on Earth is Facebook a near-monopoly?
           | 
           | TikTok and YouTube are also huge social networks.
        
           | jakelazaroff wrote:
           | If Facebook bans me, I can still use
           | Twitter/Reddit/LinkedIn/TikTok/YouTube/WordPress/my own
           | website. If Con Edison bans me, there are literally zero
           | legal ways for me to make electricity come out of my wall
           | sockets.
        
             | tombert wrote:
             | That's fair, Con Edison has an actual monopoly (more or
             | less, it's weird and you can license third-party power),
             | while Facebook just has a plurality of social media
             | attention. Hell, I didn't even have a Facebook until last
             | week when I bought my Oculus Quest (though I used a fake
             | name and a burner email address), so clearly it's not
             | _vital_.
             | 
             | As I said before, i agree with the OP, I was just trying to
             | entertain a different point of view.
        
         | thomastjeffery wrote:
         | When you have literally billions of users, calling yourself a
         | private company is disingenuous.
        
         | Jensson wrote:
         | I can still find adblockers in Google search. Google blocking
         | those sites would rightly cause a lot of people to get angry
         | over censorship and look for alternative search engines. I see
         | no reason to not get angry when big corporations do things you
         | don't agree with, it is what ultimately causes them to fall and
         | give us alternatives.
        
           | tofuahdude wrote:
           | Being angry about it isn't the same thing as arguing that we
           | should make it illegal.
        
         | cycomanic wrote:
         | But that's not what happened. Someone standing in front of a
         | shop telling people how to avoid buying more than they really
         | want. The company would obviously have the right to ban the
         | person from their store. Instead they threatened the person to
         | sue (with huge financial implications) demand that he never
         | talks about the shop again and never comes close. That is not
         | something a normal shop can and should be able to do.
        
           | brandonmenc wrote:
           | > The company would obviously have the right to ban the
           | person from their store.
           | 
           | Really? I don't think this would be legal, at least in the
           | United States.
           | 
           | If they were causing a disturbance inside the store, sure.
        
           | themitigating wrote:
           | First being outside the store isn't the stores property and
           | anyway i don't know how that would translate to the internet.
           | 
           | Second, companies sue individuals for defamation all the
           | time. They can also get restraining order, claim harassment,
           | etc
        
         | inopinatus wrote:
         | The calculus here is moral, not one of contract minutiae.
        
         | naravara wrote:
         | > As much as I loathe the "facebook is a private company that
         | can do whatever they want" argument, I have to admit it applies
         | here. If I owned a store, and some guy kept coming and showing
         | customers how to not spend any money in my store, I'd kick that
         | guy out of my store.
         | 
         | Saying he "came and showed" implies he was doing this on
         | Facebook, but he was publishing a Chrome extension. This is
         | more like McDonalds blacklisting you because, in your job as a
         | nutritionist, you gave people strategies for reducing their
         | fast food intake.
         | 
         | It's a browser extension, not Facebook itself. They banned him
         | for showing other people how to do something on their own
         | computers.
        
         | claytongulick wrote:
         | Sure, they have the right to terminate his account.
         | 
         | But to demand removal of the tool, demand he never makes
         | another tool, and to threaten ruinous litigation if he doesn't
         | comply, even though they know it's illegal to do so?
         | 
         | That goes well beyond shopkeepers rights.
        
         | shkkmo wrote:
         | That's a horrible analogy.
         | 
         | This is like being banned from a store because someone
         | publishes a blog that publicizes store discounts and then also
         | having that store threaten sue you so you can't even write
         | about their discounts.
         | 
         | There is no reason to defend Facebook hete. People should have
         | a right to modify their web browsers and help other people
         | modify their web browsers.
        
         | marcosdumay wrote:
         | That depends on whether you see Facebook more as a small store
         | or as a telephony company.
        
         | otachack wrote:
         | I get your metaphor but a store doesn't follow you 24/7 and
         | keeps nagging you to check it. Unless it's Amazon.
         | 
         | At least with Amazon you're spending tangible things: money +
         | time (browsing) so you can feel the dent in your wallet/credit
         | card eventually, which signals you to take it easy.
         | 
         | With Facebook most people spend countless hours and there's no
         | party telling you to chill out. Everything is enforcing you to
         | stay on the platform. Even Netflix has some a screen popping up
         | after 2-3 hours of binging to make sure you're still watching,
         | giving some friction to the consumer.
         | 
         | There's no noticable friction built into Facebook.
        
         | johannes1234321 wrote:
         | I can tell people how to avoid sending mail, but the post still
         | has to ship my letters. At some point some infrastructure
         | becomes a utility and has to be treated as such. A universal
         | login for other services and messaging at some point of
         | concentration reaches that point. But it is a tough field to
         | regulate, as we most likely haven't reached a peak of
         | technological development in that space and regulation in
         | developing fields is hard.
        
         | PragmaticPulp wrote:
         | The article tries to downplay what I think is the core issue:
         | He added some functionality to the plug-in that sent statistics
         | back to a server he controlled. He claims the data collection
         | was minimal for most users but those who opted in had a lot
         | more information collected. It appears everyone who used the
         | plug-in had _some_ amount of data collected by the author.
         | 
         | He's trying to spin this as Facebook trying to bury an anti-
         | addiction tool, but I think it's a simple case of someone
         | getting caught writing a plugging that automates API requests
         | and collects data from Facebook users to a 3rd-party server.
         | 
         | I don't think he'd be in trouble if he simply wrote an
         | adblocker-style plugin that simply hid the feed. It was the
         | automated spamming of the API and the 3rd-party data collection
         | that likely got him in trouble.
        
           | munk-a wrote:
           | I don't mean to shock you but as someone who worked on a game
           | that interacted with facebook data - everyone in the world is
           | harvesting _some_ information from facebook when they 're
           | making calls to their API. Sometimes it's as "innocent" as
           | spamming your friends with requests to play (or enabling the
           | user to do that for in-game rewards!) and sometimes it's
           | cambridge analytica. No application in the world just wants
           | to altruistically be helpful by having a facebook integration
           | - I can't even imagine what that'd look like it'd probably,
           | honestly, be just not having a facebook integration at all.
        
             | finfinfin wrote:
             | There are many applications that only request logged in
             | user's name and email address to be populated in the
             | registration form. I myself implemented this many times
             | without "harvesting" anything else.
        
               | munk-a wrote:
               | You mean for SSO functionality? Is that log in optional
               | and a method for users to potentially preserve their
               | progress across multiple devices?
        
           | ncr100 wrote:
           | If what you claim is true:
           | 
           | Users send THEIR FB data to him. That's their choice...FB
           | sent data to the Users, they forwarded it to him. He's not
           | hacking Facebook's data.
        
           | cutemonster wrote:
           | > had some amount of data collected
           | 
           | Ratio of followed people to total connections.
           | 
           | I think it makes no sense to ban an extension for that, and I
           | don't think that's why they banned it. Instead, it could have
           | threatened their bottom line, that's the problem.
           | 
           | It's reasonable important to get some tiny insight in if
           | one's extension works or not.
           | 
           | They could have communicated with him and the University
           | about what data to gather, for those who opted in.
        
           | YeBanKo wrote:
           | I suspect he did not use the API and rather emulated actions
           | in browser. Action was performed on behalf of the user and
           | data scope he collected was limited to one user using
           | extension, which theoretically equivalent to a user's
           | execution of a custom script in js console.
        
         | YeBanKo wrote:
         | "facebook is a private company that can do whatever they want"
         | - as much as i like the argument, i don't think it applies
         | here. In the US being banned by one or few bug tech companies
         | is almost similar to being banned by USPS, or by a store chains
         | like safeway, walgreens or cvs. This should not be taken
         | lightly and there should be legal protection against bans like
         | this.
         | 
         | His activity of developing the tool was outside of facebook use
         | as a user. Its ok if they ban his dev account, or the app(if it
         | was a fb app) or try to block it.
         | 
         | Ideally, such cases should be tested in court, but there is
         | such a huge imbalance between opponents, that it seems UK
         | system is inadequate in equalizing it.
        
         | ravenstine wrote:
         | Fact is the argument works both ways. A person can't stay
         | logically consistent while saying "it's a private company they
         | can do what they want" in the case of politics but then
         | denouncing that same company when it takes an adverse action
         | purely out of its own interest.
         | 
         | I, for one, don't hate Facebook. Facebook, Instagram, and all
         | of it is a reflection of society. Naturally we're pretty slow
         | to react to any problem, so it's taken this long for a larger
         | fragment of society to accept that social media is a problem.
         | The next step is for all of us to admit that Zuck & co. aren't
         | the real bad guys; while they profiteer off the psychological
         | warfare (profiteers will _always_ exist), we spent years
         | falling for their tactics over and over. Fool us dozens of
         | times, shame on us.
        
           | ImPostingOnHN wrote:
           | they're being criticized for their hypocrisy, not for doing
           | anything they're legally disallowed from doing
           | 
           | thus, they can do whatever they want, including banning
           | racists and hiding secret internal research showing they're
           | amplifying racists, but only the second one is hypocritical
           | given their claimed (almost satirically so, at this point)
           | values of safety-before-profit
        
           | el_ravager wrote:
           | Facebook is a merely the logical consequence of late-stage
           | capitalism--its evil nature is a feature not a bug.
        
         | bsedlm wrote:
         | I prefer to argue the same thing by saying that we recognize
         | this is a rational expected behavior of any entity developed
         | enough that it looks after itself.
         | 
         | Similarly to other lines of reasoning critizizing specifically
         | facebook for "knowing they can be harmful but choosing to
         | believe they can also be positive-good (useful)". This behavior
         | is not exclusive to Facebook; all corporations are the same,
         | and some have done humanity far worse, yet they're still around
         | (why?). It's unreasonable to single-out facebook in this
         | regard.
        
         | scarygliders wrote:
         | I'm not totally grokking the "FB is a store" premise.
         | 
         | Mainly because if FB was a store, it'd be a store where the
         | patrons are not buying stuff from the store, but are themselves
         | the product.
         | 
         | i.e. FB offers a messaging/contact service for "free" - with
         | the caveat being that FB gets to glean startling - and valuable
         | - amounts of information about its patrons.
        
           | SllX wrote:
           | Replace "store" with "mall", "club", or "bar" and you have
           | the same result.
           | 
           | Facebook is hosting on their servers that they own and/or
           | lease which gives them a right to exclude, much like a store,
           | bar, club or mall owner.
        
             | baq wrote:
             | Does it? It isn't obvious. Especially if talking about
             | legislation around the world.
        
               | SllX wrote:
               | Sorry but I flatly don't respect legal systems that don't
               | respect property rights. In the Anglo-American tradition
               | and countries which are also Anglo-descended or Anglo-
               | influenced and some other entirely separate legal systems
               | as well, property rights are a big deal.
               | 
               | And a core fundamental principle of property rights is
               | the right to exclude.
        
               | heurisko wrote:
               | The UK legal system, at least, recognises property
               | rights, but offers varying degrees of exclusion.
               | 
               | For example, the right to exclude certain classes of
               | people is different renting a room of your house vs.
               | renting a whole apartment.
               | 
               | The ability to exclude is again different for service
               | providers. It sometimes also depends on their size. e.g.
               | larger banks are obliged to provide a free basic bank
               | account.
               | 
               | If social media monopolies are seen as excluding people
               | without good reason, their monopoly status might attract
               | attention for regulation in the same manner.
        
               | SllX wrote:
               | You'll find it similar in America but that doesn't
               | prevent for-cause exclusion if the tenant or account
               | holder damages the property owner or his property.
               | 
               | The damages in this case are more abstract, but Facebook
               | arguably has cause to exclude. That said I am much more
               | open to debate the merits of this particular exclusion
               | rather than whether Facebook can exclude _at all_.
               | 
               | I'm also going to go out in a limb and point out that
               | Facebook does not in fact have a social media monopoly,
               | certainly not in the United States which would be the
               | jurisdiction here because in order for that to be true,
               | everything from Twitter, TikTok and iMessage to WeChat
               | and YouTube and Snapchat would simply have to not exist.
               | 
               | Social networks tend to have overlapping user bases, with
               | people on both Facebook and Twitter, or Facebook and
               | Snapchat, or some other combination. Nobody has yet
               | convinced me where and how Facebook has any sort of
               | monopoly because they're too focused on the large user
               | base and that in itself is just not a good argument. Feel
               | free to take a stab at it though.
        
               | pixl97 wrote:
               | Until you become a monopoly, then it becomes more
               | complex.
        
               | SllX wrote:
               | You have to make that case first, and as Facebook goes
               | and as I've said repeatedly elsewhere in this thread, I'm
               | not convinced they're anything of the sort. Prove me
               | wrong, and then go tell the FTC because they're having a
               | hard time taking Facebook to court over this very issue.
        
               | Aditya_Garg wrote:
               | It kinda makes sense to me. Anyone is allowed into bars
               | (21+ of course) without any expectation of making a
               | purchase. The bar is still allowed to kick people out
        
             | inopinatus wrote:
             | These bricks-and-mortar analogies don't work at all,
             | because you can still stand outside the cigarette shop,
             | protest Philip Morris, and hand out flyers.
             | 
             | Once deplatformed, there's no equivalent line-of-sight.
        
               | thehappypm wrote:
               | I think the Mall analogy is downright perfect.
               | 
               | The mall is a beautiful, shiny, clean building where you
               | go to hang out with your friends. The shops in the mall
               | are there to lure you to go buy stuff. You aren't paying
               | the mall, but by being there, you're likely to buy
               | something at J. Crew or the food court.
               | 
               | If the mall had an anti-mall lunatic out front, they'd
               | surely remove them too.
        
               | jreese wrote:
               | I mean, you're seeing their article on Slate. It's not
               | like they've been banned from the entire internet or all
               | news media.
        
               | inopinatus wrote:
               | Actually, no, cigarette advertising has been banned in
               | many countries.
        
             | lambdasquirrel wrote:
             | Except that FB is a monopoly platform that has become too
             | important to ignore.
             | 
             | I have foregone quite a lot of social things because I
             | refuse to use it. That much is fine by _me_ but it is not
             | fine for most people. "Most people," by FB's own numbers,
             | are a captive audience. They do not get to decide if they
             | go shopping in the mall.
             | 
             | This is why Cory Doctorow's point on forcing FB to open up
             | is the most useful one. It is the most straightforward way
             | to turn FB into a utility.
        
               | themitigating wrote:
               | So it's such a powerful monopoly that you don't use it?
               | Imagine if some gas station was a monopoly, it would be
               | much harder to stop that. I don't use facebook either but
               | i simply message people or they message me if they want
               | to do something.
        
               | SllX wrote:
               | Turning Facebook into a utility effectively turns it into
               | something it isn't: a government approved monopoly with
               | special rights and privileges. Perversely Facebook then
               | becomes another tool for people with actual power to
               | abuse in their lawmaking capacity in ways they simply
               | couldn't now. If your goal is to defang Facebook, that's
               | probably not what you want.
               | 
               |  _You_ have a temporary problem socializing in some
               | circumstances without Facebook, which is entirely
               | solvable by you alone. Facebook is nowhere near a
               | monopoly on its core functions, but certain groups,
               | scenes or networks of people may choose to use it
               | exclusively. You are being screwed over by _their_
               | choices and blaming Facebook for it.
               | 
               | Also I don't read Doctorow. No reason in particular, but
               | if you want to cite him, cite him properly and bring his
               | words _here_ into the discussion.
        
               | restingrobot wrote:
               | This is a TERRIBLE idea. Turning Facebook into a
               | government entity, (or even making an org to regulate
               | it), is as anti-American as it is unconstitutional. Take
               | away 230 protection status and if the company survives
               | great, otherwise another one will take its place.
               | 
               | I don't care what you say, any person CAN live without
               | Facebook. Yes it might be painful for some, but in a free
               | market society, some company (most likely many disparate
               | companies), will cover those needs.
        
               | smoldesu wrote:
               | How is Facebook a monopoly platform? Competitors like
               | Twitter, Clubhouse and Signal have flourished under their
               | incompetence. If our basis for a monopoly was "a captive
               | audience" then Apple, Google, Amazon and Microsoft need
               | to get dragged into this discussion, since they've been
               | engaging in that kind of unfair business for decades
               | longer than Facebook has.
        
               | ceh123 wrote:
               | > Except that FB is a monopoly platform that has become
               | too important to ignore.
               | 
               | I haven't had a facebook since 2012 and there are exactly
               | 0 things I've noticed missing out on because of it. This
               | includes all 4 years of college and moving states
               | multiple times during this timeframe.
               | 
               | LinkedIn feels far more essential to me unfortunately.
        
             | dannyr wrote:
             | Except in some countries, Facebook is basically the only
             | store in town. It's a monopoly. It's like the monopoly
             | happened on its own. Facebook spent so much money making
             | sure they are the only store in town.
        
         | addicted wrote:
         | A lot of what FB is doing here, if the story is as described,
         | is clearly illegal. The problem is that FB is too huge for the
         | individual to get into a legal battle with.
        
           | restingrobot wrote:
           | It is not illegal to ban someone from using your product,
           | (assuming they are not being discriminated against as a
           | protected class).
        
             | [deleted]
        
             | el_ravager wrote:
             | Facebook is essentially a utility as governments use it as
             | one of the primary ways to communicate with their citizens.
             | Banning someone from Facebook, in the US, is
             | unconstitutional.
        
               | restingrobot wrote:
               | First of all, Facebook is not a utility. No matter what
               | you think, it is literally not classified a utility at
               | this time.
               | 
               | Second, just because governments, companies, or people
               | choose to use it to communicate, does not mean it is a
               | utility. There is a choice and many, many alternatives to
               | Facebook. Utility status is reserved for things like
               | power water and gas, (even internet in many places), as
               | there are physical barriers to choice.
               | 
               | Third, it is not unconstitutional for utilities to ban
               | customers in the United States.
        
               | robbedpeter wrote:
               | If it represents the sole method of communication by some
               | government entity, I can see a case being made that every
               | citizen has a right to a "read only" (maybe even read
               | only, read once?) minimized level of access, at some
               | explicit cost to the government entity using the platform
               | (offloading liability from the company and onboarding
               | accountability with the backing of law. )
               | 
               | Facebook is obviously not a utility, in the US at least.
               | It's also not "just" a private entity. It's a novel thing
               | for which we don't have an existing legal framework in
               | which to capture all the nuanced uses, rights,
               | responsibilities, and liabilities.
               | 
               | Facebook has taken on the role of managing the
               | distribution of information to billions of people. It
               | handles communications between groups and individuals.
               | Given how critical those activities are to a healthy,
               | liberal, free society, we should take steps to protect
               | the rights and duties of individual users and platforms.
               | Maybe we'll coalesce into a roughly cooperative country
               | sometime in the future an accomplish that.
        
               | themitigating wrote:
               | If governments want to do that then it's their choice.
               | They could also make a website, use tv, use twitter, etc
        
             | [deleted]
        
           | [deleted]
        
           | yibg wrote:
           | What specifically is illegal?
        
         | Dracophoenix wrote:
         | Do you view Apple as correct when it prevented companies from
         | notifying customers about the 30% cut on digital services for
         | purchases and subscriptions made through the App Store? If not
         | where do you draw the line?
         | 
         | https://www.theverge.com/platform/amp/2020/8/28/21405140/app...
        
         | jakelazaroff wrote:
         | IMO the thesis of the "Facebook is a private company" argument
         | is that moderating or banning people isn't violating some
         | fundamental right to freedom of speech. It's not to say that
         | they should be immune from criticism for doing so.
        
         | asdff wrote:
         | The tool doesn't stop people from using facebook, it just makes
         | their usage more productive. Like RES for reddit or other third
         | party tooling that makes life easier for users, especially
         | power users. Personally I probably wouldn't have stopped using
         | facebook if I knew about this approach to cleaning out the
         | junk. Plus the tool isn't even going as far as something like
         | RES. the tool doesnt' add or remove any utility that isn't
         | already there, it just automates an otherwise manual and
         | painstaking process.
        
         | grishka wrote:
         | The problem isn't that they can do whatever they want, it's
         | that governments side with them more often than not. It's the
         | existence of laws that protect them instead of protecting their
         | users. Without this government support, their threats wouldn't
         | have any teeth, and so adversarial interoperability would
         | flourish.
        
         | T-28788821 wrote:
         | We'll. I wouldn't want to compare Facebook to a store, If
         | anything Facebook is an equivalent of a drug store and drugs
         | should always be restricted due to the negative effects they
         | bring about on their consumers. Facebook by-law must display a
         | banner written "Facebook is harmful for your mental health" and
         | children should require parental supervision at all time.
        
         | throwawaysea wrote:
         | The problem is these social media platforms are so big, they
         | represent our only practical public space for societal
         | discourse. These are ubiquitous and fundamental services in the
         | modern era. They need to be treated as utilities and common
         | carriers. We can't just let unfair discrimination and
         | censorship hide behind claims of private ownership for this
         | kind of platform with that kind of reach.
        
         | dustingetz wrote:
         | Facebook is closer to a government or empire than a shop
        
         | brightball wrote:
         | I honestly wonder about this exact scenario with the likes of
         | business reviews on Google/Yelp.
         | 
         | It's like letting somebody hang their words on the front door
         | of your business and as a business owner you have no power at
         | all to do anything about it.
         | 
         | One company had to spent 6 months trying to get a review taken
         | down that accused one of its female executives of having an
         | affair.
        
         | atoav wrote:
         | If I owned a telephone company and people complained about
         | telephones I would do... nothing. Because it is none of my
         | fucking business I guess.
        
         | pcthrowaway wrote:
         | I think the problem with this argument is that Facebook isn't
         | "just" a store. For many people, it can't be avoided.
         | Businesses rely on facebook for advertisement, creating
         | business pages, running promotions, offering support, and
         | engaging with customers/users.
         | 
         | People rely on facebook for access to sometimes critical
         | resources (think about how many emergency relief efforts
         | require you to use facebook). Marketplace, etc. Identity
         | management.
         | 
         | Being banned from facebook isn't like being banned from any one
         | store, it's increasingly becoming more like losing access to
         | your identification, payment information, bank card, or
         | passport.
         | 
         | For companies like Amazon, Facebook, and Google which are
         | becoming so completely integrated with the fabric of society,
         | governments should regulate how and when they can restrict
         | access.
        
         | api wrote:
         | You're right. The root of this problem isn't Facebook. It's the
         | fact that private media companies are in control of what should
         | be a peer to peer conversation between people.
         | 
         | There is no way to fix social media. If we moderate it too
         | much, it's "censorship." If we don't then the engagement
         | algorithms will drive mass indoctrination into crazy ideologies
         | that have high virality. If we do try to eliminate
         | disinformation, who decides what is and is not correct? There's
         | no solution to these problems because media -- _mediation_ --
         | is the problem.
        
           | ImPostingOnHN wrote:
           | there are solutions more complex than "moderate a lot" and
           | "moderate a little"
           | 
           | facebook could, for example, remove racist stuff a lot, and
           | anti-racist stuff less, and then ignore the racists who
           | complain, because they're racists
        
         | pmlnr wrote:
         | Apparently you weren't there when FB had APIs, Farmville et al,
         | and got rich on people developing things on their "plarform".
        
         | malka wrote:
         | And the answer is "Facebook should NOT have the right to do
         | it".
         | 
         | Facebook has made itself a public utility. And public utilities
         | should be nationalized.
        
         | kiryin wrote:
         | The author, as I see it based entirely on this one article,
         | likely wasn't trying to "hurt their business," unless (lol)
         | their business is unhealthy addiction. Building on your
         | example, imagine your store was of the liquor variety, and
         | someone placed a flier for the local AA meeting on the bulletin
         | board. I doubt you would remove it.
        
         | travoc wrote:
         | Who is claiming Facebook doesn't have a right to remove users?
         | Why do you feel the need to argue a point that nobody is
         | making?
         | 
         | We all know what Facebook is allowed to do. Here we are
         | discussing what Facebook SHOULD be doing, and how they can
         | avoid being loathsome hypocrites.
        
         | hikerclimber1 wrote:
         | Everything is subjective. Especially laws.
        
         | toss1 wrote:
         | Agree, on both loathing FB and that they are within their
         | rights to kick this guy off their product.
         | 
         | That said, congress should have him testify about his
         | experiences, and the relationship to FB's income stream.
        
       | docflabby wrote:
       | Facebook has become MySpace it just doesn't realize it yet...
        
         | SllX wrote:
         | MySpace became "MySpace" in your example because there was
         | Facebook to compare it to. MySpace was absolutely beloved by
         | the people that used it at the time despite all of its faults.
         | 
         | So what's the "Facebook" that makes Facebook look like MySpace
         | here? They have PR problems but that's it. MySpace lost in the
         | market.
        
           | docflabby wrote:
           | Facebook is in the process of "losing the market" My feed has
           | slowly died on its own with no intervention as people seem to
           | have disengaged with it, none of my friends post anymore or
           | if they do Facebook doesn't want to show me. I only use it as
           | a Gumtree replacement now to sell stuff because eBay got too
           | expensive/annoying...
        
             | SllX wrote:
             | You make a very adulterous point. There was too a point
             | where MySpace did feel stale.
             | 
             | An anecdote isn't data, but now you have me curious what
             | the data looks like.
        
       | Barrin92 wrote:
       | I'm not even sure what rule this is supposed to break. I can't
       | run an extension in my browser that automates button clicking on
       | a website? So Facebook is cool with me manually unfollowing
       | everyone and wasting five hours of my life but I can't do it
       | automatically?
        
         | sircastor wrote:
         | Yes. Facebook wants disengagement to be high-friction. They
         | want you to feel the pain of disconnecting because they don't
         | want you to do it.
        
           | CoryAlexMartin wrote:
           | A few years ago I had decided that I was going to deactivate
           | my Facebook account. In the process, there was a page that
           | displayed the names and profile pictures of a few of my
           | friends, and told me, explicitly, that each of them would
           | miss me.
           | 
           | "John will miss you." "Mary will miss you." "Steve will miss
           | you." "Greg will miss you." "Suzy will miss you."
           | 
           | It was so transparently evil that I couldn't believe it.
        
             | jdiez17 wrote:
             | Jeez, that is the dirtiest dark pattern I have heard of so
             | far. Sounds like GLaDOS begging you not to destroy her
             | personality cores [1]
             | 
             | [1] https://youtu.be/4CdoufQu1ko
        
             | Barrin92 wrote:
             | lol for some reason I picture this like one of the scenes
             | out of a horror movie, all of your friends showing up
             | wearing a nightgown with a blank stare going "don't go
             | cory, we miss you, you can't leave us"
        
         | PragmaticPulp wrote:
         | I don't think he'd be in hot water if he simply developed a
         | tool to hide the news feed.
         | 
         | Developing a tool to automate API interactions _and_ sending
         | some of the user data to a 3rd party server (he claims to
         | verify it was working) is a big no-no on any platform.
        
           | mullingitover wrote:
           | Ehh, sending user data to a third party would be bad, but
           | from my reading of the article it's not sending user data,
           | just anonymous metrics:
           | 
           | > Participants agreed to share limited and anonymous
           | information--specifically, the amount of time they spent on
           | Facebook, the number of times they visited the site, and the
           | number of friends, groups, and pages they were following and
           | not following, both in total and broken down by category.
           | (For regular Unfollow Everything users, the only Facebook-
           | related data shared was the ratio of followed profiles to
           | total profiles, a metric that helped me ensure the tool was
           | working.)
        
             | PragmaticPulp wrote:
             | I don't think it matters. Writing a plug-in that scrapes
             | content, however trivial or anonymized the author thinks it
             | might be, is cause for concern for a company like Facebook.
             | 
             | Likewise, automating API requests is a problem for any
             | platform.
             | 
             | I don't think it's reasonable to expect these platforms to
             | sift through the source code and intentions of every
             | automation tool that violates these policies and sort them
             | into good and evil categories or decide which 3rd-party
             | data collection is allowable.
        
               | ImPostingOnHN wrote:
               | >Writing a plug-in that scrapes content, however trivial
               | or anonymized the author thinks it might be, is cause for
               | concern for a company like Facebook
               | 
               | yes, I think it is this idea of Facebook's which is being
               | criticized
               | 
               | a more nuanced approach would be better -- for example,
               | if the issue is indeed a data violation, then the policy
               | could be more nuanced to allow this sort of data
               | collection, and that wouldn't require any additional code
               | review of 3rd party apps
               | 
               | but of course, given the recent testimony of Facebook
               | putting engagement before user safety, it seems obvious
               | that the motivating factor was the disengagement the tool
               | helped enable, not any sort of metrics the user agreed to
               | send
               | 
               | indeed, TFA even links to this post which lays bare
               | facebook's bogus "privacy" pretext for limiting
               | interactions that promote social good:
               | 
               | https://www.eff.org/deeplinks/2020/11/once-again-
               | facebook-us...
        
               | henry700 wrote:
               | Automating API requests is what APIs were made for in the
               | first place
        
               | mullingitover wrote:
               | > Likewise, automating API requests is a problem for any
               | platform.
               | 
               | I agree, and it shouldn't be necessary. There should
               | simply be a single 'unfollowAll' endpoint you can hit
               | once for this operation.
        
               | cycomanic wrote:
               | And what grounds the company has for suing I ask you?
               | What's next ad networks can sue us for using adblockers
               | (or the people writing the ad blockers)? It's not that he
               | was banned from Facebook, they demanded he remove his
               | extension from the chrome app store and never write a
               | Facebook extension again.
        
       | marton_s wrote:
       | I've unfollowed everyone on Facebook several years ago using a
       | JavaScript for loop on the dev console and my usage dropped to a
       | total of few hours yearly (excluding Messenger).
       | 
       | Sad that the extension was taken down but power users should
       | still be able to do it eg. using snippets linked in this thread.
        
       | thomaslangston wrote:
       | I did this manually a while back. Can confirm it helped me curb
       | my Facebook use.
        
       | slackstation wrote:
       | All this discussion and I just want the extension.
       | 
       | The clearly banned it because their analytics showed how
       | effective it was in actually reducing people's usage of the
       | platform.
        
       | hikerclimber1 wrote:
       | I agree.
        
       | menimax wrote:
       | Can't believe most of you fall for this. How can you care what
       | your e-mail box receives? Why not create and publish from
       | nickname, and violete the f out of fb, they can't do a sh... And
       | what can fb do to a limited company with no capital, when they
       | tell them to go in court as much as they want?
        
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