[HN Gopher] Show HN: Mantis is an embeddable business phone in t...
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       Show HN: Mantis is an embeddable business phone in the browser
        
       Author : sethkim
       Score  : 6 points
       Date   : 2021-09-26 19:43 UTC (3 hours ago)
        
 (HTM) web link (mantis.chat)
 (TXT) w3m dump (mantis.chat)
        
       | sethkim wrote:
       | tl;dr: Mantis is a live-audio chat widget which can be embedded
       | into any website with two lines of code. It's primarily intended
       | for sales and support, and can be used to quickly answer site
       | visitor questions and learn more about user needs. This will
       | hopefully generate more leads and conversions, and give your
       | customers the painless, white-glove support experience they
       | desire. Come give it a try - I'll be around the rest of the day
       | taking calls!
       | 
       | More details:
       | 
       | I'm Seth, the creator of Mantis. In the spring, I (re-)launched
       | roundtable.audio here
       | (https://news.ycombinator.com/item?id=26856883), and decided
       | shortly after to pivot to solve a more immediate business
       | problem.
       | 
       | If you're anything like me, you hate live chat solutions as they
       | exist currently, especially when automated. When possible, I
       | always prefer to pick up the phone to have my questions answered
       | quickly by a real human before making a buying decision. It's
       | hard to believe that in 2021 the best we can do is put 10 digits
       | on a website when we want to enable audio-based support.
       | 
       | As I was building this out, I realized it can also be a powerful
       | tool outside of the typical sales and support contexts. Everyone
       | knows it's important to talk to your customers when launching a
       | new product or startup. As a founder, it's still possible to have
       | these customer conversations yourself (doing things that don't
       | scale - the YC gospel). Mantis can offer a customer interview
       | hotline directly to your site. I plan to use Mantis to iterate on
       | Mantis, so perhaps it can be useful to your tech-oriented product
       | too. This re-surfacing of an HN post last week captures some
       | sentiment around this idea
       | (https://news.ycombinator.com/item?id=28594313).
       | 
       | The core product is ready to go, and I'll be rolling it out
       | slowly to start. If you're interested in trying it, add yourself
       | to the waitlist on the landing page or email now@mantis.chat with
       | your intended use case. There's so much cool stuff to build on
       | top of this, and I'm excited to share more as I progress.
       | 
       | Come by and have a chat with me by clicking the black button in
       | the bottom-right corner and clicking "Join Audio Call". I'm
       | excited to hear what you think!
        
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       (page generated 2021-09-26 23:01 UTC)