[HN Gopher] Please stop closing forums and moving people to Discord
       ___________________________________________________________________
        
       Please stop closing forums and moving people to Discord
        
       Author : ClawsOnPaws
       Score  : 833 points
       Date   : 2021-09-16 09:45 UTC (13 hours ago)
        
 (HTM) web link (kotaku.com)
 (TXT) w3m dump (kotaku.com)
        
       | lvspiff wrote:
       | My company has started moving people to Teams and Yammer and its
       | the most annoying thing ever. Nothing is available anymore as all
       | the links are dead because everything is moved. Finding
       | information now is a chore because a search for the right
       | question returns multiple results rather than a page that once
       | contained all the FAQs individually. Getting feedback means
       | wading through the noise of multiple posts of "thanks" for some
       | reason. Its all very annoying and I yearn for the days of forum
       | posts and wikis.
        
       | bluetidepro wrote:
       | Maybe it's just me (30-something year old male, big into gaming),
       | but I love when I see forums on Discord. I think it's way better
       | to use a system I am already signed up for. I don't want to sign
       | up again for a million different forums like the old days. I also
       | love the new threads feature by Discord to keep convos more
       | concise and isolated. That has helped forums on Discord a ton.
       | It's also nice that I can join a server, get my answer, then
       | leave that server with no lingering email sign up for some one-
       | off forum that I'll never visit again, and then I get bombed with
       | emails after I'm done. And when I leave, it's worth noting my
       | comments/questions are still on the server for those to find via
       | search if they join after I'm gone [1].
       | 
       | I know a lot of people in the comments seem to hate Discord for
       | this, but I personally love it. I guess I'm just saying this as a
       | reminder that there are always others that do enjoy the other
       | side. -\\_(tsu)_/-
       | 
       | [1] It's worth noting that I guess this is a Discord server
       | specific setting, so that could vary I suppose.
        
         | donmcronald wrote:
         | > I love when I see forums on Discord
         | 
         | I don't even consider it a forum. I consider it chat. I think
         | there's really two different products.
         | 
         | I don't mind discord for chat, but it's _awful_ as a question
         | / answer support system. Slack is the same thing. I think the
         | reason they're popular as a support destination is because lazy
         | people that don't want to make any effort can pop in, ask a
         | question, and get an answer.
         | 
         | I'm not calling you lazy BTW.
         | 
         | My biggest issue is they don't scale and it's really hard to
         | find historical information. The chat is usually cluttered with
         | simple information and one huge, de-threaded, infinite scroll
         | is almost impossible to navigate in any reasonable manner (at
         | least for me).
         | 
         | That said, I think discord could get better with the new
         | threading feature. As people create high quality threads the
         | moderators could pin them and categorize them. You could even
         | create categories and let users create and manage their own
         | threads. Oh wait. That's a traditional forum. Lol.
         | 
         | Based on the very few discord servers I've joined, I think the
         | biggest thing that makes it useful is that it isn't saturated
         | with dumbasses (yet). For example, the Cloudflare discord for
         | Workers / Pages seems to be a smaller, more informed userbase
         | than the forums. I think some of the devs might even hang out
         | there, but I imagine that'll stop if they see mass adoption and
         | the same questions get asked repeatedly.
        
         | busterarm wrote:
         | Discord has recently just started banning political
         | undesirables.
        
           | crocodiletears wrote:
           | They did that last June in a couple of mass ban waves. Who
           | are they going after now?
        
             | busterarm wrote:
             | A gaming YouTuber named Spike Viper had his community
             | banned because he's working on building a competing service
             | to Discord.
             | 
             | TheQuartering was banned yesterday after appearing on a
             | stream with Alex Jones.
        
         | OrvalWintermute wrote:
         | Discord|Slack, are the best all-around tools if you had to make
         | a decision around one tool, and one tool only for a group of
         | people. Discord being stronger for games, and Slack having
         | insane integration capabilities and enterprise-enterprise
         | communications provided the business partners are also on
         | Slack, via their own corporation workplace or GRID plan.
         | 
         | However, Slack|Discord individually are vastly inferior
         | individually to:
         | 
         | A Wiki (Take your pick)
         | 
         | Text Based Chat (IRC/XMPP, you choose a client)
         | 
         | Forums (Take your pick)
         | 
         | Voice Chat (Mumble&Murmur/Teamspeak)
         | 
         | Video Streams (Twitch/Youtube/Others)
         | 
         | Mapping Strategy Apps (Take your pick)
         | 
         | Tying this together with a common directory or identity service
         | makes it really integrated, so you don't have 5k identities,
         | but you may have credentials per service. This is what you see
         | many mature gaming organizations doing. Of course, this is
         | serious gaming and less accessible so less idea for a
         | completely open "just join our discord" type community.
        
           | ItsMonkk wrote:
           | I've been building an intuition that we can't just pick. We
           | need all of them.
           | 
           | Text: Chat -> Forums -> Wiki
           | 
           | Video: Twitch -> YouTube -> Movies
           | 
           | Voice: Discord -> Podcasts -> Books on Tape?
           | 
           | Which can be summarized as, in how long the information
           | lasts:
           | 
           | Media: 1 minute -> 1 day -> 1 year
           | 
           | Left side is experimental for people who absolutely love the
           | activity, right side is high quality and condensed for people
           | who just want the information. As the right side has higher
           | standards, it will be more correct but less up to date. On
           | things that are rapidly evolving you might want to drop down
           | to a lower level.
           | 
           | What we need is for it to be as trivial as possible for the
           | information that is happening in chats to make its way to
           | forum posts in a cleaner format, and eventually into wikis
           | where all experimentation has been refined into just truths.
           | All of this needs to be open and so we can't have 9 different
           | services all trying to hold their section hostage.
        
             | mch82 wrote:
             | I think you're right.
             | 
             | As information moves from idea to discussion to
             | documentation, choose the right tool for the job. Chat
             | systems like discord, or even an email list, are useful for
             | ephemeral discussion and working things out. Once a concept
             | stabilizes, move it to a wiki that is organized and edited
             | to be a concise, focused document.
        
               | ItsMonkk wrote:
               | Oh, thank you for giving me (idea, discussion,
               | documentation), I love it.
               | 
               | One of the key insights when you view the model this way
               | is that people are always trying to avoid "filter
               | bubbles", but it's actually totally okay to have filter
               | bubbles in the idea stage, which should open up in the
               | discussion stage, and should be totally gone by the
               | documentation stage.
               | 
               | So one chat community -> one wiki community doesn't make
               | sense. You want sub-communities that can come together to
               | groom the information as it matures.
        
               | OrvalWintermute wrote:
               | I do agree that is the right way to do it.
               | 
               | Unfortunately, for a gaming organization it really brings
               | to the fore the need for knowledge management, and
               | discipline around what makes its way into the Forum, to a
               | Sticky on the Forum, and from there, to the Wiki as
               | Doctrine/Policy. Kind of comedy how much this needs to
               | resemble RL organizations
        
         | carlgreene wrote:
         | Forem[0] is trying to solve this with a browser extension.
         | Looking promising!
         | 
         | [0] https://www.forem.com/
        
           | jdoss wrote:
           | We (I work for Forem) have an opensource selfhost installer
           | [0] so you can have total control over your data and
           | community too.
           | 
           | [0] https://github.com/forem/selfhost
        
         | ephbit wrote:
         | I get your point. Signing up for yet another forum with
         | confirmation email, password and so on ... totally annoying.
         | 
         | Couldn't the solution be a mastodon instance/server?
         | 
         | If people used careful tagging combined with search, it might
         | enable all that seeking for help online, but without signing on
         | for another forum every time they're dealing with a new topic.
        
         | zeepzeep wrote:
         | > I don't want to sign up again for a million different forums
         | like the old days.
         | 
         | "Sign in with XYZ" exists on every serious website.
         | 
         | > I also love the new threads feature by Discord to keep convos
         | more concise and isolated. That has helped forums on Discord a
         | ton.
         | 
         | It helped because it's a forum feature, not a chat feature.
         | 
         | > my comments/questions are still on the server for those to
         | find via search if they join after I'm gone
         | 
         | Nobody will ever see the answers, they'll ask again
        
           | Zababa wrote:
           | > Nobody will ever see the answers, they'll ask again
           | 
           | Which is part of the point anyway, it's "people new to
           | tech/young people" culture to never search for things by
           | yourself and always ask. That's why so many people use
           | discord.
        
           | only_as_i_fall wrote:
           | I find quick answers through web searching literally all the
           | time. The walled off nature of discord and similar semi-
           | private messaging platforms is a huge downside in
           | disseminating information and I don't see how anyone could
           | think otherwise.
        
             | xemdetia wrote:
             | Yeah, this is the other thing that is bonehead about this.
             | Forums at least got indexed but the discoverability of
             | useful discord servers is impossible for information you
             | cared about. A forum is still useful when indexed and you
             | don't sign up and login, and you also can find the fringe
             | discussion/subforum area you _actually_ care about and sign
             | up and join in then.
        
               | Brave-Steak wrote:
               | Discord is an information/knowledge blackhole.
               | Information goes in and never comes out. The amount of
               | times I've searched for info and found it on some obscure
               | forum I've never heard of before is staggering. Like,
               | where the fuck would I be without xda-developers and its
               | massive font of knowledge spanning back a decade, which
               | is organized by device and topic? Like, Discord simply
               | _cannot_ replicate that, yet every community is
               | defaulting to it.
               | 
               | There are a bunch of technical products I repeatedly come
               | into contact with that have coalesced around Discord
               | instead of a forum, and it's a huge pain in the ass to
               | find any information that I need.
        
           | RNCTX wrote:
           | Yeah, what we have here is a failure of the post-GenX
           | generations to understand how things work, and to not
           | consider the ramifications of entrusting years worth of
           | discourse to one platform.
           | 
           | Because they never had to find a lengthy guide on how to
           | implement something on a Rails blog that disappeared and took
           | its information to the grave with it.
        
         | vladvasiliu wrote:
         | I'm in the same demographic as you.
         | 
         | The reason why I hate Discord as a replacement for forums is
         | because I find it very hard to find whether my specific issue
         | has already been discussed, and if I find something, it's quite
         | hard to follow the intertwined discussions.
         | 
         | You're talking about a threaded-feature, I'm not familiar with
         | that, maybe it helps. My latest experience with discord was
         | around spring of this year, with some tokio(-rs) related
         | projects.
         | 
         | But I find that something like stackoverflow or "Discussions"
         | (not sure what the name of the app is, but many projects have
         | them) are much more practical to use when you need to look up
         | things.
         | 
         | It seems to me that with Discord, the way it works is you show
         | up and ask your question, as opposed to searching the archives
         | to see whether someone already asked it before.
        
           | Inhibit wrote:
           | That reminds me of Reddit's endlessly repeated questions.
           | Possibly there's a large audience that refuses to look for an
           | answer prior to asking a question? Almost an expectation of
           | free "service".
           | 
           | That might result in a preference for Discord. With a refusal
           | to research it's free developer tech support.
        
             | vladvasiliu wrote:
             | Well, that would explain why "users" prefer it, but not why
             | "developers" prefer it.
             | 
             | I'm not involved in any large open source project, but I'd
             | expect I'd rather not answer the same question over and
             | over. I'd therefore choose a platform which doesn't incite
             | that behavior.
        
               | Fogest wrote:
               | I see a lot of communities on Discord will use bots that
               | recognize keywords from commonly repeated questions. The
               | bot then spits out the answer typically associated with
               | that question. It seems to be somewhat helpful that way.
               | 
               | I've also seen similar done but with a bit of manual
               | intervention. Some kind of support/mod person will see a
               | repeated question and use a command to trigger a canned
               | answer to that commonly asked question.
               | 
               | Or say they want log files, they would trigger a canned
               | message from a bot explaining how a user can get that
               | info.
               | 
               | In some sense it almost works like a support chat on a
               | webpage. The support agents have canned responses and can
               | link out to support articles.
        
             | BeFlatXIII wrote:
             | To be fair to Reddit reposters, it's on-site search is
             | terrible. OK, it's still probably laziness 93% of the time.
        
           | donmcronald wrote:
           | > I find it very hard to find whether my specific issue has
           | already been discussed
           | 
           | That's exactly the issue I have. I even find it hard to find
           | discussions I _participated_ in. The scenario is that you
           | discuss something (technical) and it almost works, but not
           | quite with the improvements you 're interested in being
           | planned. You wait 3 months and go back to see if anything has
           | changed and you have 3 months of a single, infinite scrolling
           | page to sort through to see if the topic has come up again.
           | 
           | The threading support in discord will be interesting to see.
           | I wonder if people will seek out historical threads and add
           | to them or if you'll end up with an eternal September type
           | situation where everyone gets fed up from answering the same
           | questions over and over and starts screaming RTFM.
        
         | rijoja wrote:
         | no
        
         | bigwavedave wrote:
         | I say this as someone who uses discord heavily for a couple of
         | hobbies: I truly _detest_ discord search. I 'd be more
         | accepting of this trend if search wasn't hobbled; please, for
         | the love of zeus, honor the difference between "normal" and
         | "normals" in channels about 3d modeling.
        
         | holler wrote:
         | > It's also nice that I can join a server, get my answer, then
         | leave that server with no lingering email sign up for some one-
         | off forum that I'll never visit again.
         | 
         | Wondering if https://sqwok.im would fit this use case? Each
         | post has a built-in chat room, is public and doesn't require a
         | login to view on mobile/desktop web.
        
         | darcys22 wrote:
         | I actually agree, we use discord for our team and at the start
         | i wasn't happy about it. But after a while got used to it and
         | now think its great. A lot of people in this thread saying its
         | hard to find information in discord and disagreeing but ive
         | never had any issues finding stuff with the search function.
         | 
         | I think as the web and search engines have deteriorated things
         | like discord, telegram and twitter have become the places you
         | need to navigate to find information. If you want to learn how
         | a brand new framework with zero docs works you need to ctrl-f
         | their discord and ask questions there, its by far the quickest
         | and easiest way
        
         | JohnJamesRambo wrote:
         | Will Discord even be around in 20 or even 10 years or will all
         | that information be lost? Can people find that information in
         | the Discord by googling now?
        
           | zeku wrote:
           | I'm sure even if they fold, the info will be sold to some
           | group for ML at the very least.
        
           | jlokier wrote:
           | The company I work for is in the process of migrating
           | internal chat away from Discord to something else. It's a
           | fully remote company, so chat is really important.
           | 
           | I think most people like the Discord interface enough. That's
           | not reason to leave. The migration away is because it's an
           | open source company, so Discord is poorly aligned with the
           | company's values, and there is a constant search for better,
           | more open alternatives. (They are migrating away from Google
           | services as well.)
           | 
           | I really like the Discord interface for real-time chat. Nicer
           | than Slack or IRC (and I'm comfortable with IRC, I used to be
           | active on it in the old days).
           | 
           | The Discord GUI on top of a "modern IRC", specifically with
           | publicly archivable channels, would be great.
           | 
           | But the way high quality information is constantly being
           | posted then lost forever in practice is a big loss. Searching
           | within Discord works if you know exactly what you are looking
           | for. But you have to know, and wider searches such as with
           | Google or any other tool that look through the rest of the
           | company's online materials will never find the content in
           | Discord. That's unfortunate as Discord tends to be where, by
           | far, the highest quality and quantity of information is.
           | 
           | As a result of the company's migration away from Discord, we
           | expect an abrupt discontinuity, as the new platform won't
           | have access to the old Discord conversations. Then all the
           | years of high value content people have put into Discord will
           | effectively disappear, as nobody will search Discord when
           | they aren't even using it any more.
           | 
           | What we'd really like is a gateway that allows the Discord
           | content to be available in other platforms, generally
           | searchable on the company's intranet, and on the internet for
           | public channels.
           | 
           | If our Discord content was more openly accessible and
           | shareable, even while using a closed source product, we might
           | not be migrating at all. We'd probably let people choose
           | their preferred client instead to access the shared real-time
           | content. But it's not that accessible, and it's unfortunate
           | so much expert knowledge will be lost in the migration.
        
             | vel0city wrote:
             | An interesting web-based IRC client I've been looking at
             | was The Lounge. You might like it.
             | 
             | https://thelounge.chat/
             | 
             | Also, at my company we've really enjoyed Mattermost over
             | the years. The main chat platform is open source, they make
             | money by selling a paid enterprise plguin suite. All your
             | messages are in a database you control, you can translate
             | them to whatever you want.
        
           | cube00 wrote:
           | They're not exactly keen on allowing you to get your data out
           | today let alone in 20 years
           | https://support.discord.com/hc/en-
           | us/community/posts/3600351...
        
             | cosmotron wrote:
             | I feel like there's an interesting irony here (on HN, not
             | in the particular link you shared). In a thread where folks
             | are discussing how they like/dislike how companies shutter
             | their forums in favor of Discord, you then see how Discord
             | themselves use a more traditional thread based tool to
             | manage their own support site rather than using Discord
             | itself.
             | 
             | Why wouldn't Discord's support site say, "Meet us in the
             | Support Discord"?
        
               | Fogest wrote:
               | Discord never really advertised themselves as a good tool
               | for support operations of large companies did they? They
               | have mostly always focused on a more community focused
               | side of gaming. Like one of their recent bigger features
               | is that you can add a University you attend and verify
               | your account via your uni email. You then get access to a
               | hub that displays all the different Discord servers
               | people have marked as being associated with the school.
               | 
               | So now I can easily find a ton of clubs Discord servers
               | and join them. These clubs would not be suited for a
               | forum at all and they make more sense in a more "live"
               | kind of setting. I see people in these club discords
               | doing voice chats and streaming games to each other all
               | the time.
               | 
               | It seems like this is more the target for Discord, but a
               | lot of people have repurposed it for their own things
               | like using it for their companies chats and support. It's
               | no surprise that you need to use a ton of bots to make
               | this better supported as Discord so far hasn't really
               | focused much on that side of things.
               | 
               | Discord very-much seems like a younger generation kind of
               | tool and a lot of older people come to it and try and
               | make it fit other purposes.
               | 
               | Reading another comment about someone whose company used
               | this for their internal communication is just crazy.
               | While yes it is a good platform they should have known it
               | was a poor choice with having their historical chat
               | history locked into the platform.
        
               | Jensson wrote:
               | If you have an issue starting discord then it would feel
               | wrong if the only way to contact support would be via
               | discord.
        
           | rchaud wrote:
           | This is true of any PHPbb-style forum as well. If the site
           | goes offline, there will be no statically generated archive
           | available.
        
             | giantrobot wrote:
             | At least a web forum can be spidered by search engines and
             | the Internet Archive. The forum may go bust but its content
             | may live on. With Discord, once they go bust all of their
             | data will likely disappear. There's also no way for me to
             | search a Discord server without being in Discord. I can
             | find some nugget of information on a web forum without
             | having any prior relationship to that forum.
        
               | Fogest wrote:
               | I personally think from a privacy standpoint I actually
               | like that the chat messages I post on Discord aren't
               | logged and archived on some random websites. Maybe this
               | is because I don't use Discord like a forum, but I use it
               | more like it is a live discussion. Just like if that
               | discussion happened in person you can't really go back on
               | it unless it was recorded somewhere. In the case of
               | Discord you can go back on conversations, just not via a
               | search engine.
               | 
               | I think any important and useful information should be
               | stored via other methods. And I actually have seen this
               | done as well. I've seen common answers to questions that
               | will get added to some kind of FAQ style page online and
               | that will be linked to when someone asks that common
               | question.
               | 
               | Discord is pretty focused still on the gaming/community
               | side of things and I think it does this part pretty well.
               | I have seen it used to supplement many things. Many game
               | servers have a Discord associated with them. Twitch
               | streamers have their own Discord communities. Each game
               | typically has at least one main Discord for it. Discord
               | now supports discovering discord servers for clubs at
               | your University. But in all of these cases I am
               | mentioning being able to search this from a Google Search
               | is not important. In fact in some ways I think it's
               | preferred from a privacy standpoint to not have random
               | chat messages I send be archived on random sites.
               | 
               | I think the problem is that people are trying to use
               | Discord for purposes it wasn't really designed for. So
               | it's funny when these people then complain about it.
        
         | pndy wrote:
         | Gotta be you, gotta be the personal preferences because I'm not
         | that fond of Discord. I'm within same age and similar
         | interests.
         | 
         | The good side of using Discord - or similar chat platforms is
         | that interaction seems to be faster than on forums but by a
         | cost of being buried under memes or all sorts of unrelated
         | information and messages. Then, there's also the issue of
         | longevity of information on Discord if server beside the
         | generic social operation is being used as a way of support for
         | the community; the ticket systems are in most of the cases
         | temporary - your issue once resolved is being deleted and you
         | cannot access it again.
         | 
         | The advantage of forums - at least for me, is that information
         | on these is within the reach of every person by a standard
         | search engine; you can "comb" through stuff globally or by
         | using local forums search feature. You don't need to be on
         | particular forums to access it, unlike on Discord. But there
         | are of course downsides like limited access to content
         | (register to access links, images) or search engines not being
         | able to index all stuff.
         | 
         | I'd personally prefer if Discord would be used as complementary
         | tool for any community and not as the replacement of forums.
         | 
         | Not sure if reddit with its subs counts as forums or more as an
         | content aggregator with commenting feature. But still, some
         | communities use subs as one of official communication channels
         | or unofficial but with "blessing", or as an unofficial
         | alternative to official forums (the r/guildwars2 vs official
         | strictly moderated forums case).
        
         | ntauthority wrote:
         | Remember OpenID (from before it became a OAuth variant)? The
         | premise of an universal identity from any IdP usable anywhere
         | would've worked just as well.
        
         | loxias wrote:
         | I think you hit the nail on the head. The reasons Discord works
         | well for you are unfortunately ... why it won't work for me.
         | (I'm a late 30s male, but, I don't play video games. Nothing
         | against games or gamers, I'm actually jealous! Just never found
         | anything fun since Zelda and Tetris)
         | 
         | I loathe seeing something I'm interested in, something
         | math/science or technology oriented, on Discord. Quoting, and
         | agreeing with you, "I think it's way better to use a system I
         | am already signed up for." I don't want to sign up for a
         | friggin Discord, or a Telegram, or a Slack, or a Whatsapp, and
         | who knows how many other variants of IRC, just to find
         | information!! I have "account fatigue".
         | 
         | I already have a web browser!
         | 
         | Why should I create an account on some closed source platform
         | (that will probably collapse in 5-10 years like all of them),
         | and learn _yet another_ style of markup and communication and
         | lingo...
         | 
         | It's much better for this information to be on a webpage,
         | possibly a web archive of a threaded email list, or a
         | subreddit. I can read the thread, get my answer, then close the
         | tab without carrying around a basket of one-off bullshit
         | accounts I created to join a plethora of chat rooms. And when I
         | leave, it's worth noting that the comments/questions are still
         | on the page, _and indexed by a search engine_ for those to find
         | after I 'm gone.
         | 
         | Compare with discord, where it's ephemeral and behind a walled
         | garden. Even worse, I think proliferation of discord chat rooms
         | might suck the useful people and information away from areas of
         | the internet I can easily access, and hide them somewhere hard
         | to get.
         | 
         | I'm appreciative of your comment and glad you made it. It's
         | good to be reminded that kindred others enjoy the "other side",
         | but remember it slices both ways. :)
         | 
         | "Discordization" makes it more convenient for you, but at the
         | cost of making it less accessible for others. I suspect the
         | bulk of your happiness with it derives from your early presence
         | in the ecosystem, not because of any strengths of the platform
         | itself.
         | 
         | A _possibly_ better solution would be something that doesn 't
         | put up any barriers to entry for any of us. :)
        
           | MonaroVXR wrote:
           | Most of the Discords that I have joined aren't game related
           | at all.
        
           | anticensor wrote:
           | > Compare with discord, where it's ephemeral and behind a
           | walled garden
           | 
           | Discord chats are persistent.
        
           | ephbit wrote:
           | I'll repeat what I wrote a few comments up ..
           | 
           | Couldn't the solution be a mastodon instance/server?
           | 
           | If people used careful tagging combined with search, it might
           | enable all that seeking for help online, but without signing
           | on for another forum every time they're dealing with a new
           | topic.
        
       | unixhero wrote:
       | Discourse or NodeBB is the real future
        
         | [deleted]
        
       | wly_cdgr wrote:
       | Not gonna happen unless someone makes forum software with better
       | UX than Discord's, that is also as easy or easier to maintain /
       | administer
       | 
       | So, not gonna happen. Discord has won forums for the foreseeable
       | and is well on its way to FAANG tier dominance, impregnability, &
       | scale
        
       | croon wrote:
       | While I agree with the article that they are not the same, people
       | using one thing may not be interested in the other, or at least
       | not be aware of it.
       | 
       | I've used IRC for the last 25 years or so, and BBS:es before
       | that, and forums alongside it.
       | 
       | Forums are great for nesting information and discussion for
       | future reference, but less equipped for fast discussion on issues
       | more ephemeral (or fun).
       | 
       | A lot of people used only forums, even for things where I would
       | go to IRC.
       | 
       | These people could be well served by Discord (ignoring any
       | discussion on proprietary software/data integrity/ownership etc).
       | 
       | As a product, I really love Discord. I don't want everything to
       | end up there, for various reasons, but the most important of
       | which is discoverability and persistence.
       | 
       | Please stop closing forums that are an information resource for
       | both members and non-members. But some forums are just slow chat,
       | in which case those users abandoning the forum are likely better
       | served elsewhere.
        
       | ConanRus wrote:
       | Forums/Newsgroups is the way
        
       | gamerDude wrote:
       | As someone who runs a discord server. The issue I had with a
       | forum is that I hate all the off the shelf forums around. There
       | doesn't seem to be any modern forums that I can just host.
       | 
       | If there was, that would actually be really preferred to me. A
       | web app that melded the discord experience of live chat, but also
       | had topics that could be discussed and kept around for both
       | search engines and archives to look back.
       | 
       | But every forum I could find is still a very old and outdated
       | experience. A big one being that you need to refresh the page to
       | see a new response which really changes the dynamic of a
       | conversation. The designs of those forums also really feel like
       | the early 2000s.
       | 
       | Did I miss something or did modern versions of forums just never
       | really get developed?
        
         | fuzzy2 wrote:
         | Maybe forums were already perfect. Sure, design could always be
         | updated. However, what's wrong with vBulletin 4 UX? Nothing. It
         | works in all conditions.
         | 
         | Not some self-updating battery-draining endless scrolling
         | website. Yes, I'm looking at you, Discourse. Not to mention the
         | tremendous amount of edge cases where it fails because its
         | complexity is simply out of control. For example, it drops
         | posts on any kind of connection interruption (tab sleep,
         | network down, device sleep, ...) unless you refresh.
        
         | e12e wrote:
         | > Did I miss something or did modern versions of forums just
         | never really get developed?
         | 
         | Not sure. There's the propiatary muut.com (which also maintains
         | riot.js), and there's zulip which might be the best Foss
         | "modern" forum?
         | 
         | Then there is the hn clones (anarki/news, lobste.rs) and the
         | more old school dfeed that runs d-lang forums.
        
         | cblconfederate wrote:
         | Slack came along and made a lot of money and since then the
         | slack-wannabee-guys are making slack clones in an attempt to
         | attract investor interest. Meanwhile google demonetizes forums
         | , and facebook steals and locks in their users. There are few
         | for Don Quixotes who will be interested in making another forum
         | platform
        
         | TulliusCicero wrote:
         | I'd like to see Discord do message boards too. Kind of a
         | natural outgrowth.
        
         | yboris wrote:
         | A _Node_ based forum - _NodeBB_. I 've not tried but this has
         | been on my radar for years
         | 
         | https://github.com/NodeBB/NodeBB
        
         | benrbray wrote:
         | > A big one being that you need to refresh the page to see a
         | new response which really changes the dynamic of a
         | conversation.
         | 
         | This is not high on my list of complaints, and I'd even venture
         | to say it is an _advantage_. Asynchronous forums like HN  /
         | StackOverflow attract much higher quality (as in, self-
         | contained, thoughtful, informative, and searchable) answers
         | than the Discord servers I'm a part of.
        
           | kitsunesoba wrote:
           | I would agree. On a high-traffic discourse-based forum I
           | peruse, both the automatically updating thread pages and the
           | "soandso is typing..." indicators make for posts that are
           | short, IM-like, and generally more combative.
           | 
           | The endless scroll is a problem too. Because nobody wants to
           | scroll through n-hundred posts, you also end up with the same
           | handful of posts being re-made ad infinitum. Old paged style
           | forums suffered from this to some extent but pages being
           | bite-sized lended to more people reading the whole thread.
        
         | mcbuilder wrote:
         | Discourse is an option for a modern forum like experience.
        
           | lucasverra wrote:
           | Growing bubble.io platform (tens of thousands forum members)
           | community [0] use this since multiple years. And bubble
           | community is one of the key aspects.
           | 
           | [0]: https://forum.bubble.io
        
             | archon810 wrote:
             | Wow it's like a straight up shameless Discourse clone.
        
               | truetraveller wrote:
               | It is Discourse, hosted by a company called "Bubble".
               | Just do a "view source".
        
               | tadfisher wrote:
               | The mobile experience is much better though.
        
         | yboris wrote:
         | For a PHP based forum, glance at _Flarum_ - I have not tried
         | but it 's been on my radar for years.
         | 
         | https://github.com/flarum/flarum
        
         | eslaught wrote:
         | What about Discourse? They have an open source, self-hostable
         | version:
         | 
         | https://github.com/discourse/discourse
        
           | bogwog wrote:
           | A couple of communities I'm a part of have switched over to
           | Discourse over the past couple of years, and I hate it.
           | 
           | It's just a mediocre forum, but with "modern web"
           | designs/quirks. It does the whole single-page app thing, tons
           | of wasted space/terrible information density, every single
           | thread is displayed in one giant infinite-scrolling list
           | (I've yet to see an instance with proper "subforums", just
           | tags/categories), and it barely works without javascript
           | (although at least it works).
           | 
           | My favorite modern forum software I've encountered is
           | XenForo, although it's neither free nor open source.
        
             | math-dev wrote:
             | XenForo is great!
        
             | [deleted]
        
           | mnsc wrote:
           | Clicked on the screenshot/showcase of the Atom discussion
           | forum and one certificate error and a 301 later I'm at
           | Github's discussions. Symptomatic?
        
           | FalconSensei wrote:
           | self-hosted is a blessing and a curse. Many people like and
           | benefit from it, but also many will not use since they would
           | need a host and setting things up. With Discord you just
           | click a couple buttons
        
         | kevinwang wrote:
         | Ktt2.com (successor to kanyetothe, a huge hip-hop forum) has
         | live messages. However from what I've seen it has the drawback
         | of encouraging lower-content "chat-like" messages instead of
         | the less spammy forum posts of yore.
        
         | pndy wrote:
         | No idea what software is running Manjaro Linux, Vivaldi or
         | Skyscrapper City forums but these at least from front-end side
         | seem to be pretty _modern_ but, from a perspective of someone
         | who was _raised_ on MyBB and similar solutions, these are pain
         | in the use and awful at displaying the information.
        
         | stiltzkin wrote:
         | I am on the same spot of running a future Discord community but
         | planning of hosting a Discourse instance for archive and
         | history of conversations. Discourse has extra batteries
         | included and an active community of people developing for
         | Discourse.
         | 
         | One key advantage is both can link together:
         | https://blog.discourse.org/2021/05/discord-and-discourse-bet...
        
         | holler wrote:
         | > A web app that melded the discord experience of live chat,
         | but also had topics that could be discussed and kept around for
         | both search engines and archives to look back.
         | 
         | I am building just that at https://sqwok.im & would be
         | interested to show it to you.
         | 
         | On Sqwok, each post contains a built-in chat room, is open to
         | the public, shareable by url, supports markdown etc, can be
         | ephemeral or long lived, and are posted to the user's account
         | similar to Twitter.
        
         | olah_1 wrote:
         | Aether is doing something pretty cool. Combining chat with
         | threads and email lists. All three together.
         | 
         | https://aether.app/
        
         | divan wrote:
         | So much this.
         | 
         | I've recently tried Flarum and Discourse, and the biggest issue
         | is that PHP and Ruby on Rails are unforgivably slow and
         | complex. Granted, Flarum/Discourse are way better than
         | PhpBB/NodeBB/etcBB, but after few months I can't update to a
         | new version due to a lot of PHP/Ruby complexity/dependencies
         | related stuff.
         | 
         | Another thing is that forums eventually become a mess of
         | outdated/broken plugins that extend functionality and add
         | features. It seems extending functionality is an afterthought
         | in most forum engines. As a result I try to avoid to use any
         | plugins at all just to keep the site running and not to spend
         | sleepless nights upgrading/fixing code.
        
           | Fogest wrote:
           | The other issue not addressed here is the security aspect
           | too. Via haveibeenpwned so many of the sites I have had data
           | breached on are from forums. It seems so many different forum
           | softwares that exist also have so many security
           | vulnerabilities. And then forum owners often won't upgrade
           | their website as often as they should to ensure it is more
           | secure as they will have a lot of plugins that likely will
           | break.
        
             | KajMagnus wrote:
             | > > after few months I can't update to a new version
             | 
             | > forum owners often won't upgrade their website ...
             | plugins that likely will break
             | 
             | Maybe then it'd make sense if I mentioned Talkyard
             | https://github.com/debiki/talkyard -- it's forum software
             | with automatic upgrades. I'm developing it. There's not yet
             | any plugin system, instead currently "everything" is built-
             | in, and there are (unfortunately) fewer features.
        
               | Fogest wrote:
               | What do you plan to do about the plugin problem? A lot of
               | forums come to rely on these plugins and often times the
               | owners aren't programmers. It means that if they are
               | stuck choosing between upgrading the core software and
               | keeping a useful plugin they often will choose the
               | latter.
               | 
               | Will an automatic upgrade break plugins then? Because I
               | can't see that being optimal.
        
       | eigengrau5150 wrote:
       | Discord: because normies can't handle IRC.
        
       | nikisweeting wrote:
       | If only Zulip were search-engine-indexable it would be the
       | perfect middleground. Unfortunately it's still a ways away from
       | being implemented I think.
        
         | tabbott wrote:
         | Search engine indexing is available in Zulip today via Zulip's
         | public archive tool (https://github.com/zulip/zulip-archive).
         | Many larger OSS projects using Zulip, like Rust, Julia, and
         | Lean Prover, use it.
         | 
         | We expect to have a native feature allowing a configurable set
         | of streams to be browsed using a real Zulip web app UI without
         | creating an account, available in beta in the next few weeks;
         | we're actively integrating the implementation via
         | https://github.com/zulip/zulip/pull/18532.
         | 
         | We plan to look at optional search indexing in that native
         | implementation once the logged-out access feature is complete.
        
       | samsolomon wrote:
       | If you're a manager of a forum and are considering doing this, I
       | would encourage you to look at discourse.org. It's mobile
       | friendly, looks great and easy to install. They have a one-click
       | DO setup, which requires only a little technical knowhow and is
       | extremely affordable.
       | 
       | I've managed a community--Product Notes--for several years on the
       | platform and it has been fantastic.
        
       | rg111 wrote:
       | I have seen a lot of companies, sites, non-profits move to
       | Discourse[0]. It is customisable, low-cost, and has a lot of
       | features which makes hosting a forum really easy and effective.
       | This is a nice alyernative to hosting forums yourselves and
       | Discord.
       | 
       | [0]: https://discourse.org/
        
         | Cthulhu_ wrote:
         | I wanted to move to Discourse because it was modern and neat,
         | but self-hosting it was just a non-starter. It's got so many
         | dependencies, obscure installation and runtime things, and
         | importing data from an existing forum - even if you have one -
         | took forever. And the result didn't run very fast.
         | 
         | After struggling to get it to run and import our existing forum
         | data, I just shrugged and went for Xenforo, which just works.
         | And without all the shit that happened with its predecessor,
         | vBulletin, and its split / recommercialization and rebuild to
         | OOP-style PHP at the cost of performance.
         | 
         | I have no clue what's going on with it though, it doesn't seem
         | to get much updates / developer activity.
        
           | mceachen wrote:
           | I've found that self-hosting the docker version is really
           | straightforward. If you're on digital ocean, they even have a
           | prefab droplet.
           | 
           | It does run better on droplets that are one up from the
           | smallest $5/mo flavor. Some version upgrades will require a
           | couple minutes of downtime if your system is memory
           | constrained: but all the upgrades are done via the web UI or
           | a single terminal command on the droplet.
        
         | iggldiggl wrote:
         | Weren't they the ones whining a few years ago about how people
         | insisting on using Android phones (as opposed to wonderfully
         | performant iPhones) were threatening their plans for a glorious
         | JS-only full client-side rendering future?
        
         | arkh wrote:
         | The main problem with Discourse is its reliance on javascript.
         | For mostly textual content.
        
           | est31 wrote:
           | You can turn js off. Discourse is one of the few websites
           | that have a better experience with javascript turned off than
           | with javascript turned on.
        
             | arkh wrote:
             | I guess noscript is a little too aggressive as it gives me
             | this on Discourse community forum:
             | https://imgur.com/a/6SnyBZC
        
               | est31 wrote:
               | Works great for me when I disable js support in
               | about:config. Seems some missing CSS to me?
        
             | dqv wrote:
             | Whoa you're right. It solves most of the gripes I have with
             | Discourse. I wish it had pagination, but this is a huge
             | improvement.
        
         | spaniard89277 wrote:
         | Flarum seems better than Discourse.
        
         | barrenko wrote:
         | We've reached a new low in modern hell if this is where we're
         | going. Old bbs php or what was it's name was way more
         | manageable.
        
           | JohnWhigham wrote:
           | phpBB has been virtually the same for 20 years. Normally I'm
           | all "ain't broke don't fix it", but forums have terrible UX
           | that we grew to "love" because there was no alternative. If
           | they managed to make some UX improvements that Discourse
           | made, there could have been a chance.
        
             | wizzwizz4 wrote:
             | Forums do indeed have terrible UX... but it says a lot that
             | they still compare favourably to what we have today, in
             | many cases. phpBB is hard to use, but it has instructions
             | everywhere! Whereas modern alternatives are (sometimes)
             | _slightly_ easier to use (once you know how), but with no
             | instructions.
        
               | JohnWhigham wrote:
               | People don't read instructions. If you need instructions
               | on how to use a UI (especially for something as innocuous
               | as an online forum), then it's not intuitive enough.
        
               | wizzwizz4 wrote:
               | [b]I like being told how to make my text bold.[/b] No
               | amount of intuition would let me figure stuff like _that_
               | out on my own. (Note: I made that text [i] _italic_
               | [/i]... had to be told how to do _that_. Does that make
               | Hacker News particularly bad?)
               | 
               | "Intuitive" means "behaves how the user expects" - with
               | computer things, that usually means "behaves how the user
               | is used to". If we focus on making things intuitive so
               | they don't need instructions, and then don't provide
               | instructions, we're just discriminating against people
               | who haven't already got computer experience (preventing
               | them from ever gaining it, by never telling them how
               | things work).
        
               | JohnWhigham wrote:
               | _we 're just discriminating against people who haven't
               | already got computer experience_
               | 
               | That's why your example of needing tags to bold text is
               | an excellent example of shitty UX. A WYSIWYG editor where
               | you click the Bold option to enable it, and click it
               | again to disable it would be much better.
        
               | wizzwizz4 wrote:
               | But that means hidden state. If I quote somebody, I can
               | see how they produced their markup in BBcode, but in
               | WYSIWYG I can't see which icon button to press.
        
           | slightwinder wrote:
           | Quite funny, because when bbs became the norm, the old
           | generation was quite vocal on how bad they are because of
           | their flow-style discussions. At that time, Usenet and
           | mailing lists were the norm, which had thread-like style,
           | like this forum or reddit.
        
           | [deleted]
        
         | baud147258 wrote:
         | well, the gaming forums of RockPaperShotguns (video game news
         | website), built on Discourse, are set to close next month, so
         | it's less a technological choice and more how much the
         | maintainer/owner of the forum wants to keep it online
        
         | DanAtC wrote:
         | Discourse is horrible: It lazy-loads messages which is a
         | nightmare to scroll and search through on mobile.
        
         | dncornholio wrote:
         | Excuse me? $100/month and it's a nice alternative? Guess I was
         | expecting something open source so was a bit flabbergasted.
        
           | input_sh wrote:
           | It is open sourced, that pricing is for them to manage an
           | install for you. From the about page:
           | 
           | > We offer official Discourse hosting, or install Discourse
           | yourself in the cloud in under 30 minutes.
           | 
           | > Discourse is 100% free open source forum software, now and
           | forever.
        
             | maccolgan wrote:
             | Yeah I wonder whether they'd go SSPL if AWS started
             | offering hosted Discourse.
        
             | dncornholio wrote:
             | I see, makes sense now. Did not find any mention of it
             | while scanning the site though. Seemed like it was a paid
             | service only.
        
               | hanklazard wrote:
               | I host one for my wife on a 5$ DigOcean droplet. It was a
               | pretty easy install and updates have also been easy. I'd
               | recommend it if you need this kind of solution.
        
           | innocenat wrote:
           | Discourse is open source:
           | https://github.com/discourse/discourse
           | 
           | The plans shown on the pricing page are managed plan. You can
           | install it on your server without problem.
        
           | [deleted]
        
         | Wowfunhappy wrote:
         | I want to like Discourse, but as a user there's something that
         | bothers me about the design, compared to Xenforo or even phpBB
         | or SMF. I'm legitimately not sure what it is, I just find
         | Discourse forums harder to read.
        
           | Aeolun wrote:
           | Discourse just feel like someone _just_ heard about Web 2.0
           | and decided to re-implement forum software.
           | 
           | I dunno, it's a sort of uncanny valley where some of the
           | ideas are good but the whole thing just grates on you.
           | 
           | I've used Flarum as an alternative and been much happier with
           | it.
        
           | joeberon wrote:
           | I have to agree. No idea what it is, but I just really don't
           | enjoy using it at all. I find it quite disorientating. Would
           | be interesting to see someone do a blog post on why that
           | happens. It's honestly bad enough that I simply find myself
           | just not using Discourse forums at all, even if it is on a
           | topic that is actually important to me.
        
             | dbetteridge wrote:
             | - too much whitespace around text.
             | 
             | - no clear delineators between post and replies, the
             | slightly shaded divider lines just aren't enough for me,
             | there should be a colour/shading difference to make it
             | clearer.
             | 
             | - peoples profile photos are emphasised too much,
             | especially on mobile with precious limited screen space
             | (personally these should be off by default on mobile).
             | 
             | - timeline slider seems like another waste of screen space,
             | perhaps hide by default?
        
             | zbrozek wrote:
             | Discourse overrode ctrl-f, which made me instantly hate the
             | experience. But the rest of the UI is generally overwrought
             | and frustrating. Old fashioned phpbb or vbulletin is so
             | much better.
        
             | true_religion wrote:
             | I wish someone would staple down what about discourse is so
             | off putting.
             | 
             | I have the same feeling using it... it's just feels like a
             | chore.
             | 
             | Yet from 1000 feet, the UI does seem like an upgrade in
             | phpBB, and the actual functionality lists so many
             | checkboxes that it's a wonder it has any competition.
        
               | dqv wrote:
               | It's because it lacks dimension. We use the scroll bar to
               | get a sense for how long a thread will be. We use
               | pagination to get a sense for how many posts are in the
               | thread. Infinite scrolling doesn't make sense for
               | something where a sense of the whole is important. I get
               | that sites like HN or (old) Reddit do the same thing, but
               | the pages are cut up into much fewer chunks AND they're
               | not linear discussion forums!
               | 
               | They tried to solve this with a weird pseudo scroll bar
               | in threads, but it still lacks dimension. There is no way
               | to tell if the next 10 posts will be long or short. The
               | pseudo scroll bar is just weird in general. I don't
               | really have anything succinct I can say about the way the
               | pseudo bar represents dates but I can say it's
               | disorienting. I really should write about this
        
               | joeberon wrote:
               | Yes I definitely think the weird scrolling experience in
               | threads is a huge issue for me. I am often in the thread
               | and just have no intuitive feeling where I am. I return
               | to a previous comment and then I don't remember where I
               | was because instinctively on those kinds of linear
               | threads I expect to be able to use the scrollbar to gauge
               | it. I just haven't been able to adjust in any way to this
               | kind of infinite scrolling + weird timeline pseudo-
               | scrollbar way of working. It is weird because every
               | single weird modern UI has eventually clicked with me in
               | some way, but in this case it just hasn't and I've
               | basically totally given up on it
        
             | wavyknife wrote:
             | Hello! I work for Discourse and while I realize you don't
             | really know why you struggle with it, if you do come up
             | with any feedback I'd be happy to read it here or on our
             | Meta community.
             | 
             | I'd really like to make Discourse workable for as many
             | people as I can, for many of the reasons discussed
             | throughout these comments!
        
               | dbetteridge wrote:
               | - too much whitespace around text.
               | 
               | - no clear delineators between post and replies, the
               | slightly shaded divider lines just aren't enough for me,
               | there should be a colour/shading difference to make it
               | clearer.
               | 
               | - peoples profile photos are emphasised too much,
               | especially on mobile with precious limited screen space
               | (personally these should be off by default on mobile).
               | 
               | - timeline slider seems like another waste of screen
               | space, perhaps hide by default?
        
               | Bjartr wrote:
               | Here's my feedback based on my experience using it, and
               | using try.discourse.org as a specific case to examine.
               | 
               | - You use 73 vertical pixels after every. single. post.
               | for just the reaction and permalink buttons. My browser's
               | inner height is 947px when maximized, that means if I'm
               | seeing the bottom of 4 posts, a full 30% of screen real
               | estate for reading posts is dedicated to showing those
               | buttons 4 times.
               | 
               | - Similarly, having the username and date sit above
               | rather than beside each post, eats even more vertical
               | space. I'm on the page because I want to read. the.
               | thread., let me!
               | 
               | - If I scroll up too fast from the middle of a thread, I
               | end up pulling down the top navbar, which, once the next
               | set of posts loads, is immediately hidden again leading
               | to the whole page jumping after each upward scroll.
               | 
               | - The first place it puts me is "Latest". I can't speak
               | to the distribution of use-cases, but that's never been a
               | helpful place to put me when I first land in a discourse.
               | If I'm new, I want the lay of the land. And this is more
               | true, the more busy the site is. So dropping me in
               | "Categories" would be much more useful.
               | 
               | - Is the in-page scrollbar on a topic page scrolling
               | through posts or time? Kind of both?
               | 
               | - A pipe dream I think, but I'd really like it if you
               | made the browser think the page was actually the length
               | of the full thread and then when I scroll my browser
               | scrollbar it adheres to my expectations of navigating the
               | page, even though things are only loaded on-demand.
               | 
               | - Once you scroll the topic list, you lose the header,
               | and no longer have a reference for which number is
               | "Replies" and which is "Views". You've got tooltips at
               | least, but it still lends to the overall sense of
               | confusion and not knowing where one is.
               | 
               | - I want to see the name of the original poster of a
               | topic in the list view. No being able to hover to find
               | out is not sufficient because it's not glanceable.
               | 
               | - In the list view, there is no visual distinction
               | between the original poster, frequent posters, and the
               | most recent poster. Original poster as first is fine, but
               | it took me about 30 seconds bouncing around various icons
               | and waiting for the hover to finally figure out that the
               | last one is _always_ the most recent poster. I thought
               | that maybe for really popular threads it was only showing
               | frequent posters.
               | 
               | - It is not sufficiently clear at a glance that, on a
               | post in the list that has both a category and tags that
               | they are separate things for separate ideas. At least
               | bold the category
               | 
               | - You override ctrl-f in topics but DON'T override it in
               | the topic list despite it being the same search. I find
               | it annoying I can't use my normal ctrl-f, but for the
               | behavior to be inconsistent is confusing.
               | 
               | - try.discourse.org in particular has a category
               | "Uncategorized", but there are topics that have no
               | category, not even "Uncategorized". Actually I just
               | noticed that despite being in the "all categories" list
               | and having a color associated with it, topics without a
               | category don't get marked as such neither on the list
               | page, nor the thread page, which I expected since it was
               | treated as one in the navigation. Does the color for
               | "Uncategorized" ever get used elsewhere?
               | 
               | - I expect to be able to search for multiple tags at once
               | using the tags dropdown navigation
               | 
               | I sincerely hope this helps to improve my own experience
               | when using discourse one day, but from what I've seen in
               | investigating this, I suspect the level of minimalism in
               | place is done on purpose, despite the negative impact on
               | discoverability and usability, in which case basically
               | everything I said will be dismissed since it's not what
               | you're aiming for, or at least you don't think it is.
        
               | temptemptemp111 wrote:
               | I don't know why people are confused about why discourse
               | intuitively feels bad. I can expound - and perhaps you
               | have a "simple mode" that few people enable...
               | 
               | 1) It takes over browser control. cntl+f and scrolling
               | have two levels. The first level that discourse wants
               | control of is its own way of searching (which I always
               | override by pushing cntl+f again). Same with the scroll
               | bar - there is the browsers bar & the thread's bar. Why?
               | That's bad UX.
               | 
               | 2) Not content-oriented enough. On a forum content is
               | king, not the banners, menus, popups, metadata, etc.
               | 
               | 3) I don't care about tags... Why are you putting social
               | media memes into forum UX? It is the forum search
               | engine's job to look through the usernames, content, and
               | titles of each post and use that stuff to find it... It
               | isn't the user's job to provide some very limited amount
               | of search terms or whatever for their
               | thread/post/subforum.
               | 
               | 4) Dynamically loading content as you scroll down is
               | lame. How can I jump to the bottom? How do I know how far
               | I need to scroll or how many pages there are?
               | 
               | 5) Is "categories" supposed to be "subforums" or
               | "forums"? I suppose I could get used to these little
               | things. I'm just taking the official discourse community
               | forum in my above examples so far.
        
               | jlokier wrote:
               | For me, it's that well organised forums, mailing lists,
               | etc have some kind of metaphorically-geographical
               | _structure_. On mailing lists there 's also a sense of
               | time progression as things like sub-projects and issues
               | come up from time to time, having made progress.
               | 
               | Take my physical space. I have a feel for where different
               | kinds of knowledge _are_ based on their placement. For
               | example in different books, on various bookshelves, on
               | different pieces of paper, on different areas of
               | whiteboards, even at different physical sites. Not that
               | it is well organised (I 'm messy and this is a problem
               | for me), but when it's well organised physically that
               | helps. For my mental map of where information is, my mind
               | benefits from knowing where things are, and that they
               | aren't being moved around much by someone else, without
               | my knowledge.
               | 
               | Same with data on my computers, organised into
               | directories, projects, files, even hosts. Even though
               | it's huge, messy, and terabytes are too much, there is
               | some kind of organisation and it's mostly metaphorically-
               | geographical.
               | 
               | I don't use Discourse much. When I do, the experience
               | _feels_ more like swimming through amorphous knowledge. I
               | can 't really explain why, as I haven't tried to
               | understand it; I'm just sharing my thoughts on it here as
               | you asked for feedback.
               | 
               | Inevitably, I have reached Discourse via a Google search
               | result or some link. There, I may scroll through the
               | answers on a topic. Then I get to section at the end
               | which shows related discussions. I read some of them
               | because they sound interesting or relevant, and it's like
               | walking an _unstructured knowledge graph_ with no sense
               | of spatial or organised structure, at least not one that
               | fits my mind 's preference for how it catalogues
               | knowlege.
               | 
               | I do this graph-walking a lot on Wikipedia; it doesn't
               | bother me that a hyperlinked graph exists. I sink hours
               | into that some days, more than some people would say I
               | should. I love reading Wikipedia and learning that way.
               | It is difficult to explain why that doesn't invoke the
               | same feeling of disorientation. Perhaps it's because the
               | knowledge and link graph are curated models of knowledge,
               | and that curation isn't just in Wikipedia, it's a
               | reflection of decades or centuries of organising
               | knowledge.
               | 
               | When graph-walking on Discourse, moving from topic to
               | topic via its proposed list of related topics feels more
               | amorphous and unstructured. More like getting lost in an
               | sea of unknowable size. If the relevant-links are quickly
               | exhausted for some line of enquiry I have, it's not
               | obvious if that's because there's no more relevant
               | knowledge to be found, or if the algorithm has deselected
               | other relevant knowledge in favour of things that aren't
               | relevant for me.
               | 
               | In this regard, it is a very similar experience to
               | Reddit, which I also only ever land on as the result of a
               | search, look around a little out of curiosity, and then
               | realise I'm essentially looking at diverse, random,
               | largely unstructured chat about barely related things,
               | and then it feels low value.
               | 
               | For me I think these concrete changes might help:
               | 
               | - Make the list of related topics longer. I don't recall
               | how many are shown, but it's 5 in my mind, and 5 is like
               | being directed through the graph with blinkers on,
               | knowing (or feeling like) there are more relevant topics
               | to what I'm looking into that are not shown, by an
               | "algorithm" (see Facebook). Make it 100 ("more" button),
               | rank them well, and don't require a login for that to
               | work, because you're not even getting a cookie until I've
               | used the site 100 times already and want to get more
               | involved.
               | 
               | - Separate the list, the way Stack Overflow does it, into
               | a list of topics that may have related information
               | (ideally ranked in some way, and long enough to seem
               | reasonably complete), versus a list of interesting hot
               | topics.
               | 
               | - Somehow I always remember the Discourse experience as
               | reading a single topic, then being directed to look at
               | related topics if I'm interested. Pretty sure it does
               | have some topic structure, but the way I always land on
               | discussions via search and take it from there, somehow
               | causes me to not notice any page organisation the site
               | maintainers have provided. I know I can look for it, but,
               | for reasons I can't explain, my impulse is always to
               | follow the related-topics links first unless I'm really
               | _committed_ to browsing more of the site. So perhaps
               | change the visual flow, to de-emphasise disorienting
               | graph-walking, and encourage more awareness of forum
               | structure; and encourage site maintainers to have good
               | forum structure.
        
           | nske wrote:
           | I kind of know why I don't like it:
           | 
           | It's javascript-heavy and likes to behave more like an app
           | than a good-old website.
           | 
           | It loads the messages dynamically -I never liked infinite
           | scrolling-, can be slow and unreliable, especially on patchy
           | internet connections, hijacks ctrl+f for its own search
           | function and its UX is a weird combination of minimalism and
           | fanciness.
           | 
           | Its setup is also more convoluted than I like.
        
             | temptemptemp111 wrote:
             | Exactly
        
           | chakkepolja wrote:
           | Bloat is the problem with discourse, also I heard hard to
           | install on server side (RoR)
        
         | chriswarbo wrote:
         | Discourse can also be accessed as a mailing list (for those
         | lamenting its use of JS, etc.). Not sure if it requires any
         | different setup, but that's how I interact with the Nix
         | Discourse, for example.
        
       | leke wrote:
       | Discord has its uses, but forums should be moving to Reddit.
        
       | danaris wrote:
       | I run a small, free browser-based persistent strategy RPG. We've
       | had a forum for about a decade, and for a time, it was extremely
       | popular.
       | 
       | A few years ago, the usage of the forum began declining
       | significantly. In mid-2019, we created a Discord server for the
       | game, and people started joining immediately.
       | 
       | It's been nearly a year now since there was more than a single
       | forum post per month.
       | 
       | If you want to engage your community, you need to go where they
       | are--or where they _want_ to be. I 'm not at all thrilled with
       | the fact that the major out-of-game community hub for my game is
       | now hosted on a proprietary platform still looking for proper
       | monetization, but I _am_ thrilled with how much people love
       | interacting with each other on it. And more importantly, I don 't
       | have a realistic alternative to offer them.
        
       | ch33zer wrote:
       | Is discord indexed by Google? I don't think it is. If this is the
       | direction we're going anyways then at least having the ability to
       | find discord messages from a search would be beneficial. I know
       | that in recent years my primary interaction with forums has been
       | as a result of searching for things either videogame or Linux
       | related. Losing that info into an unindexed service is indeed a
       | loss
        
         | rchaud wrote:
         | No, search engines can't crawl pages behind a login wall.
        
       | schnebbau wrote:
       | Is there an open source old.reddit-alike forum available
       | anywhere? I find Reddit much easier to read and digest than
       | Discourse.
        
         | [deleted]
        
         | zksmk wrote:
         | https://tildes.net (source: https://gitlab.com/tildes/tildes,
         | github mirror: https://github.com/spectria/tildes, Python back-
         | end, made by dude who worked on old reddit)
         | 
         | https://lobste.rs (source:
         | https://github.com/lobsters/lobsters, Ruby back-end)
         | 
         | https://lemmy.ml (source: https://github.com/LemmyNet/lemmy ,
         | Rust back-end, federated, in-development but usable)
         | 
         | https://postmill.xyz (source:
         | https://gitlab.com/postmill/Postmill, PHP back-end)
         | 
         | There's also https://github.com/notabugio/notabug a P2P fork of
         | old reddit UI (that used to be open source itself, old version:
         | https://github.com/reddit-archive/reddit), and there's
         | https://notabug.org/zPlus/freepost, I just found it searching
         | for this stuff, those are the ones I know of.
        
       | marapuru wrote:
       | It's a real shame. The most thoughtful discussions usually take
       | place on forums. Chat has this feel to it where it's better to
       | reply fast and short instead of taking a bit longer but providing
       | an elaborate reply.
       | 
       | I understand the maintenance issues though. Forum software like
       | vBulleting or phpBB have had it's fair share of security issues.
       | Let alone the costs for a small community forum.
       | 
       | However I do think that the moderation of forums is easier as
       | opposed to moderating a chat. Where context can get lost in the
       | different topics that are discussed in the same channel.
        
         | inetknght wrote:
         | > _Chat has this feel to it where it 's better to reply fast
         | and short_
         | 
         | It's not just a feel. Discord's maximum message length limit is
         | minuscule compared to many forums.
        
           | marapuru wrote:
           | I didn't even realize there was a character limit. A quick
           | search shows me that it is 2000 characters. Which is not
           | _that_ bad, since most forum posts will likely be something
           | shorter. But the entire UX surrounding it is all about quick
           | responses (hit enter to send etc).
        
       | slothtrop wrote:
       | Tangentially, what would it take for forums to get a resurgence?
       | Pseudo-centralization / connection through forum-software?
       | Clearly a lot of users prefer the long-form format.
       | 
       | My own observations from the past decade+ is that the influx of
       | new users to forums very quickly dissipated, and what remained is
       | a senior membership clique with dwindling interest in discussion
       | with each other, which led to exodus. This could all be owing to
       | there being a hip-new-thing monopolizing people's attention
       | rather than a failure on the part of forums... and there were a
       | ton of forums. Until it implodes it seems people are satisfied
       | expending their attention on reddit or discord. The other
       | difficulty competing with reddit is, in part as an aggregator,
       | it's a dopamine-pumping machine, updating with new headlines and
       | content every instant.
        
       | lazyjones wrote:
       | I would love to have pre-spam Usenet back, or threaded forums
       | like they used to make them before everyone used the BB-style
       | flat forums. But I can understand companies not wanting to bother
       | with this kind of software, moderation, data retention and
       | privacy laws etc. ...
        
       | FractalHQ wrote:
       | I'm going to be downvoted for this, but I love discord for
       | communities. GitHub issues for tracking long-standing bugs or
       | feature requests, and discord for more granular, spontaneous
       | support queries is great. The new Threads feature is nice, the
       | amount of control and automation with channels and bots opens up
       | endless possibilities. Not to mention the search is powerful and
       | blazing fast. Forums feel sluggish and dated in comparison. I
       | spend an hour or more providing support in the Svelte discord,
       | and I love it.
        
       | rickstanley wrote:
       | I almost never use discord, not that I want to avoid it, but
       | because my daily use of software doesn't require it.
       | 
       | Gaming, I usually use Steam's built-in voice chat and/or rooms,
       | and search for community forums within the game's page without
       | hassle.
       | 
       | For meetings I use either MSTeams (unfortunately if I don't have
       | the option) or telegram, the latter is even better now with the
       | group calls and screen share.
       | 
       | When search for answers for a Github project, I go to discussions
       | or create an issue.
        
       | dcdc123 wrote:
       | Also please get government organizations off of Facebook and
       | Twitter. I don't use either and being disconnected from
       | information about my government because of that is really shitty.
        
         | throw_m239339 wrote:
         | > Also please get government organizations off of Facebook and
         | Twitter.
         | 
         | I'm fine with that, since they are popular platforms, the
         | problem is when Twitter or Facebook are used EXCLUSIVELY for
         | communication, this is insane. Governments should have RSS
         | channels or forums maintained by governments themselves as a
         | redundancy.
         | 
         | Another thing is all these businesses that have delegated their
         | entire customer service to... Twitter and Facebook. My ISP did
         | this recently, you can't even call them anymore or email them,
         | they don't have a public phone number or phone line, you must
         | go through Twitter for support, this is INSANE. I immediately
         | cancelled my plan with them as soon as I found out.
        
           | stiltzkin wrote:
           | I am really not fine if you need to have a Facebook or
           | Twitter account to follow. Add Facebook blocks any RSS
           | attempt to grab post from their pages. Facebook is GeoCities
           | with restrictions.
        
       | amattn wrote:
       | Show HN: https://kbclip.com
       | 
       | I don't think you can prevent people from migrating to discord or
       | slack, but I built a Slack app that tries to bring the best and
       | most frequent conversations to the web.
       | 
       | The issues brought up here are exactly what I am trying to solve.
        
       | impostervt wrote:
       | My friends and I started a website devoted to a multiplayer game
       | back in college at the turn of the century. It had a forum that
       | was heavily used. Somehow, 20+ years later, it's still going. 14
       | million posts and 196 people online now. And the game series has
       | been dead for over a decade. I moved on a long, long time ago,
       | but many people remain. There's a community there that just keeps
       | going, despite the original purpose being long gone. I don't
       | think that would happen with Discord.
        
         | thomashop wrote:
         | I don't know if one can easily say what would or wouldn't have
         | happened if you had chosen a different platform. There are a
         | lot of communities based on irc that have existed forever.
        
           | aweiland wrote:
           | This site also had a companion IRC server.
        
           | cblconfederate wrote:
           | They d have been acquired by google and shut down 3 years
           | later. The ones that have escaped that fate are self-hosted
           | forums and , oddly, blogspot
        
         | aweiland wrote:
         | I know this forum! It was one of the largest installations of
         | vBulletin for a time.
        
           | impostervt wrote:
           | ...and 20 years later I run into one of the guys who helped
           | run it. ha!
        
       | jrm4 wrote:
       | Honestly, it feels like the best use of time would be to
       | _aggressively_ port as much Discord functionality as possible to,
       | e.g. Matrix.
       | 
       | You can count me in as an old head who loves (because it works SO
       | WELL) and hates (because it's so locked down) Discord.
        
       | carlgreene wrote:
       | My biggest problem with the transition to Discord and FB groups
       | is the lack of search engine indexing.
       | 
       | There is SO much valuable information locked in the communities
       | that is near impossible to search for even WITHIN their platform.
        
       | sneak wrote:
       | Discord is not end to end encrypted, so Discord can see, mine,
       | and sell off your private DM chat contents.
       | 
       | Don't type anything into discord you wouldn't print out and mail
       | to Microsoft Legal. (And don't install the client, it is
       | spyware.)
        
       | slightwinder wrote:
       | As useful as discord is for its primary purpose, it's probably
       | also one of the worst development for communities in the last
       | decades. Discord is a chat, not a forum, nor a wiki. It's just
       | not meant to make knowledge accessible. And even proper
       | discussion are barely possible after a certain group size.
       | 
       | But on the other side, it's a very well protected walled garden,
       | and communities can distance themselves from the rest of the
       | world there quite well. Not really sure whether it's good to have
       | so many communities growing in the shadows, outside the public
       | attention.
        
         | steffen84 wrote:
         | I am a member in a tabletop gaming club, and no one wants to be
         | responsible if some new European internet law is broken. So our
         | forum was closed an we have our private community on discord.
        
           | dijit wrote:
           | Your tabletop gaming club is not the target of GDPR unless
           | you're _very_ sloppy with user data or you're selling user
           | data.
           | 
           | All forums, even 20 year old ones, allow you to easily comply
           | with GDPR data requests and deletions without additional
           | tooling from the admin panels: because good moderation tools
           | used to be a thing that didn't need legal enforcement.
        
         | stiltzkin wrote:
         | Guilded is a Discord alternative with extra channel types as
         | forums.
        
       | jedberg wrote:
       | I bought a product that had moved their support to Discord. Their
       | Discord requires that you verify your phone number. I tried to do
       | so but Discord told me my number, which I've had for 22 years, is
       | not valid. I contacted support and their solution was:
       | 
       | "Just find a friend who hasn't used discord and use their
       | number".
       | 
       | Why do people trust this company with anything important?
        
         | fouric wrote:
         | I would be very interested to know what company this is so that
         | I can never buy anything from them.
        
       | z3t4 wrote:
       | Discord is where communities go to die.
        
       | xlii wrote:
       | I'm longing for the return of the mailing lists.
       | 
       | Sure, the format is slow and somewhat complex, but then it seems
       | like all the places are devoid of non-immediate conversations.
       | 
       | Companies are moving to the Slack, informal groups to the
       | Discord. I've been using IRC for years and I still love it but
       | with recent adoption of Slack it seems everyone wants to push all
       | the communication there and I don't think it works. It's hard to
       | search for stuff (usually it takes me 3-4 queries to find thing
       | _I know_ is there) and then it's in lengthy conversational format
       | that takes a bit of time to replay. You might lose window of
       | opportunity to provide important info just because you aren't
       | present at the moment and since Slack is perceived as a low
       | impact tool, those conversations can happen in late evening
       | hours.
       | 
       | And yet all the places that (in my opinion) were better to have
       | more fruitful, thoughtful and searchable conversations are slowly
       | winding down. Newsgroup are long dead, mailing lists are
       | perceived as archaic, forums are closing down one by one. It
       | might be me, but I start to get feeling that even on
       | StackOverflow conversations aren't what they used to be. Only
       | e-mail is left - in some places at least, because some
       | organization start to have "why send an e-mail while you could
       | send Slack message". Thankfully those organization usually bless
       | users with capability of installing Slack on their private phones
       | /s
       | 
       | Too bad Google Wave didn't pick up.
        
         | syntheticnature wrote:
         | The problem with mailing lists is that anti-spam efforts, both
         | on technical and policy fronts, have provided many blockages to
         | their successful use. Not to mention that a lot of hosting
         | providers are totally clueless as to the existence of
         | discussion mailing lists.
         | 
         | Source: I help run some discussion mailing lists.
        
           | inetknght wrote:
           | > _The problem with mailing lists is that anti-spam efforts,
           | both on technical and policy fronts, have provided many
           | blockages to their successful use._
           | 
           | The real problem with mailing lists are businesses who have a
           | vested interest in permitting spam to be delivered to users'
           | inboxes.
        
             | syntheticnature wrote:
             | Are you saying that voluntarily joined e-lists that reflect
             | posts from each member to all members, as a means of
             | discussion, are spam?
        
         | travisgriggs wrote:
         | I don't so much mind (yet) slack replacing IRC. I use slack at
         | work already. So more slack channels is an easy extension of
         | that communication space. Collaborating with Kotlin or Elixir
         | folks in their excellent slack channels feels like a modernized
         | variant of the IRC communications I used to have with Python
         | and Smalltalk.
         | 
         | Like you, I much prefer mailing lists over any sort of web
         | forum (discord included). I hate Swift's forums. I like the
         | Python mailing list. One idea the reasons is that in the
         | mailing list, I get to pick my tool (my mail client), and you
         | can pick yours. We're leveraging an already strong
         | communication ecosystem of tools.
        
           | Karrot_Kream wrote:
           | I think there are a bunch of issues with using mailing lists
           | this way, but they are fixable:
           | 
           | 1. Moderation tools on mailing lists are extremely
           | rudimentary. A healthy community _needs_ moderation of some
           | sort.
           | 
           | 2. A lot of tooling is necessary to make a good mailing list
           | experience. I would expect an inclusive community mailing
           | list to have a web interface for posting and searching, and a
           | separate interface for searching.
           | 
           | 3. There's no documentation on setting up email clients to
           | use mailing lists and it isn't a trivial/intuitive process.
           | The email spam problem has made the registration process non-
           | intuitive and often drops emails to/from the list.
           | 
           | 4. There's very little documentation on setting up your email
           | client to use a list properly. What are best practices for
           | organizing your inbox around a mailing list? How do you reply
           | to a list? How do you quote a previous response?
           | 
           | 5. There's no easy basic flow for folks to get started with.
           | The power of more "modern" approaches is that the default web
           | interface is highly opinionated. This makes it easy to join
           | and easy to participate. When there's no basic flow to use,
           | folks never get to the basics before they get to a point of
           | wanting to customize their flow.
           | 
           | I think a blessed mailing list flow using a webmail client, a
           | web newsgroup/BBS interface (which doesn't exist now sadly),
           | or a blessed email client workflow would go a long way to
           | making mailing lists accessible. Unfortunately because
           | mailing lists are only popular among tech people these days,
           | I doubt you'll see much work on this.
        
         | baxuz wrote:
         | No please. Trying to read up on FFmpeg issues or join a
         | conversation is a nightmare.
        
         | twic wrote:
         | Mailing lists? Bring back usenet!
         | 
         | In all seriousness, by far the best professional discussion i
         | have ever had was at a company in 2000 which ran an internal
         | NNTP server. For me, that combined the relevant strengths of
         | email with a format more suited to active multi-party
         | discussion.
        
           | hdjjhhvvhga wrote:
           | It was because of people, not the medium. Usenet was a great
           | place for discussions, especially (but not only) on technical
           | topics, by and for relatively competent people - at the
           | beginning most people using it were from the academia. At
           | some point (around AOL?) the inflow of newbies completely
           | broke that paradigm.
           | 
           | Mind you, newsgroups had their dark aspects, too. Some binary
           | groups had contents you'd prefer not to see - simply because
           | the public at large was not really aware NNTP exists.
        
             | Multicomp wrote:
             | > At some point (around AOL?) the inflow of newbies
             | completely broke that paradigm.
             | 
             | That event was called Eternal September, and netiquette has
             | never been the same, or so I am told.
        
               | kevin_thibedeau wrote:
               | Kids these days have no respect for saving bandwidth with
               | their inane top posting.
        
             | sp332 wrote:
             | Yeah, when AOL allowed Usenet access.
        
             | globular-toast wrote:
             | I think it's a bit of both. Most people under 30 have only
             | known the type of email emitted by Microsoft products,
             | Gmail, spammers and retailers etc. To these people, bottom-
             | quoting is the only option that exists (mail readers like
             | Gmail will hide your message from them if you attempt to do
             | top or inline/correct/sane quoting)). HTML mail is normal
             | and expected. Proprietary attachments with "invitations"
             | and the like is normal and expected. It's just a completely
             | different thing to what those users were using back then.
             | 
             | Mailing lists work because they work best with old-
             | fashioned email. Old-fashioned email just works better. It
             | requires a certain level of training to use properly (e.g.
             | how to do inline quoting etc.). This is a good thing. But
             | people seem reluctant to learn skills as an adult,
             | especially when it comes to IT.
             | 
             | More importantly, mailing lists rely on etiquette
             | (netiquette) to function well. This is essential for any
             | interactions between responsible adults. But nowadays
             | people have been trained to expect coded rules. They are
             | used to operating in a playpen where they can test the
             | boundaries with no consequences, like children.
             | 
             | Discord is just the latest regression in a long line of
             | distilling what it means to have discourse into a few
             | easily managed rules. It's ironic because, on the face of
             | it, Discord with its huge array of "stickers", "emojis" and
             | "fun" attachments etc. seems like it should be more
             | expressive and allow for deeper discussion. But, in fact,
             | by pushing aside language, etiquette and training in favour
             | of emojis, canned phrases, and strict rules we get shallow,
             | repetitive, and, frankly, boring exchanges. Great for
             | mindless drones to do bullshit jobs, I'm sure. Bad for deep
             | and enlightening discussion and debate.
        
               | nyanpasu64 wrote:
               | Is it possible for me to use a mailing list if I want to
               | send HTML mail because it's more expressive and allows
               | the client to rewrap emails to the width of the _reader
               | 's_ screen? What if I want my 1:1 emails and
               | forum/mailing-list broadcasts to be sent to separate
               | _user interfaces_ , rather than using a client-side
               | filter to separate them after the fact? (I'm fine with
               | top-quoting specific lines out of long messages, but
               | would rather have threading capabilities when I'm
               | replying to an entire message, so readers won't have to
               | scroll past a second copy of the message.)
        
               | Telemakhos wrote:
               | > I want to send HTML mail because it's more expressive
               | 
               | For thousands of years prior to the invention of HTML
               | email, back unto the ages of cuneiform on clay, people
               | managed to express themselves. Entire competing schools
               | of rhetoric developed to teach people how best to express
               | themselves, long before any form of electronic mail
               | existed. Some of those schools focused on eloquence and
               | interest, others on brevity and clarity, and those were
               | both possible with plain text written by reed pens and
               | ink on papyrus. I wonder whether relying on HTML for
               | one's expression is really better than cultivating a
               | writing style that suffices to convey one's thoughts
               | independently of the medium used.
        
               | globular-toast wrote:
               | > I'm fine with top-quoting specific lines out of long
               | messages, but would rather have threading capabilities
               | when I'm replying to an entire message, so readers won't
               | have to scroll past a second copy of the message.
               | 
               | That's great because mail readers have supported
               | threading for decades. It's pretty essential for using a
               | mailing list.
               | 
               | Most mail readers support it, but not Microsoft ones.
               | Somehow they managed to ruin this simple feature. This
               | caused Google to reinvent it in the early 2000s and
               | announce it like it was an innovation of their own.
        
               | nyanpasu64 wrote:
               | The reason I brought it up is because when I read mailing
               | list archives, I see both threading, and certain messages
               | which top-quote previous messages multiple layers deep.
               | Deeply nested top-quoting is inconvenient for me to
               | mentally parse.
        
               | ornornor wrote:
               | > if I want to send HTML mail because it's more
               | expressive and allows the client to rewrap emails to the
               | width of the reader's screen?
               | 
               | I'm almost certain thunderbird soft wraps plaintext
               | emails when composing rather than inserting actual line
               | breaks for that reason.
               | 
               | Besides, shorter lines are easier to read and parse; I'd
               | take an 80 columns width text anytime over a 120+ cols,
               | like more and more people tend to use.
        
               | Karrot_Kream wrote:
               | > More importantly, mailing lists rely on etiquette
               | (netiquette) to function well. This is essential for any
               | interactions between responsible adults. But nowadays
               | people have been trained to expect coded rules. They are
               | used to operating in a playpen where they can test the
               | boundaries with no consequences, like children
               | 
               | I think netiquette breaks down the moment you have a
               | diverse group of participants. (Early Usenet) and
               | (Fidonet) were comprised of very knowledgeable
               | participants of very similar cultural milleus. Usenet was
               | mostly scholarly, young, white, and male (the standard
               | demographic of academics at the time, I'm not trying to
               | insinuate anything more than that), and Fidonet was more
               | diverse because it was less tied to academia but was also
               | very specific. That's not to say something like
               | netiquette couldn't be enforced, but I also think it's
               | correlation and not causation that early Usenet and
               | Fidonet had meaningful conversations; I've been in
               | Discord/Matrix rooms with mostly highly educated people
               | with similar outlooks on life and they rarely require
               | moderation, even with varying strong opinions.
               | 
               | > Discord is just the latest regression in a long line of
               | distilling what it means to have discourse into a few
               | easily managed rules. It's ironic because, on the face of
               | it, Discord with its huge array of "stickers", "emojis"
               | and "fun" attachments etc. seems like it should be more
               | expressive and allow for deeper discussion. But, in fact,
               | by pushing aside language, etiquette and training in
               | favour of emojis, canned phrases, and strict rules we get
               | shallow, repetitive, and, frankly, boring exchanges.
               | Great for mindless drones to do bullshit jobs, I'm sure.
               | Bad for deep and enlightening discussion and debate.
               | 
               | This just comes off as angry and elitist. Discords are
               | there for regular people to engage in conversations. I
               | don't think putting up these barriers to engagement is
               | relevant for anything other than selecting for technical
               | trivia or ability. If you want to actually select for a
               | good community, I agree that moderation is important, but
               | not using technical barriers. I'm glad the internet is
               | such that nowadays I'm not just talking to some other
               | person who is interested in heavy metal, anime, gaming,
               | and programming (as it was until the late-90s for the
               | most part).
        
               | speed_spread wrote:
               | I find plain mailing lists to be less search-friendly.
               | They're fine if you're an active participant but IMO need
               | to be complemented with a proper web facade for passive
               | consultation of past issues, design decisions, etc.
        
               | layer8 wrote:
               | The traditional way as a mailing list subscriber is to
               | automatically filter incoming messages of each mailing
               | list into a dedicated folder, which builds you an archive
               | from when you first joined. In addition, mailing list
               | servers (at least used to) provide zip archives of
               | messages by month/year in mbox format that you can import
               | into your local folder. When that wasn't available, I
               | sometimes asked long-time subscribers for a copy of their
               | archive. The benefit is that you are not dependent on
               | whatever search tooling the list server provides, but can
               | use the email client of your choice, and you still have
               | the archive in case the list server shuts down.
        
               | minusf wrote:
               | really depends on the mailing list software.
               | unfortunately there is basically google grouops and/or
               | mailman2/mailman3. for self hosting there isn't even a
               | choice at all: mailing lists suffer even more from what
               | forums suffer as well: little software choice that ticks
               | all the boxes for different people with different needs.
               | 
               | however the real (search) power of the mailing lists is
               | of course that you have the mails locally for the lists
               | where you are subscribed to...
               | 
               | i remember forum searches becoming so heavy, site wide
               | search forms had to be hidden behind sign up walls... and
               | it was mostly poor keywords search, forget about full
               | text.
               | 
               | with local emails at least i get a shot at organizing and
               | searching for it. try saving a local copy of a forum
               | thread...
        
             | ColinWright wrote:
             | As others have said, it was the "Eternal September":
             | 
             | https://en.wikipedia.org/wiki/Eternal_September
             | 
             | It was when the flood of incomers was large enough that the
             | enculturation process failed.
        
               | wyager wrote:
               | I think the enculturation model is incomplete; I think
               | another big aspect of it is that the system's capacity as
               | an IQ filter diminishes. It's easy to get 100 people
               | together that are mostly >2stddev, but it's basically
               | impossible to get 10,000 people together that are mostly
               | >2stddev. The same process has occurred on many websites.
               | I don't think the culture necessarily changes as much as
               | the userbase just gets dumber.
        
               | BizarroLand wrote:
               | IQ doesn't have the relevance you think it does, it's
               | basically an thinly veiled excuse to be an elitist jerk.
               | 
               | Being technical is a pathway and IQ only identifies how
               | fast you can travel down that pathway. Someone who
               | started before you but who moves slower can still be far
               | beyond you or have gone down paths to treasures you would
               | never discover because you with your high IQ decided it
               | was dumb.
        
               | exo-pla-net wrote:
               | Axiom 1: Knowledgeable and mature people are repulsed by
               | windbags and vicious people.
               | 
               | Axiom 2: There are vastly more windbags and vicious
               | people than there are knowledgeable and mature people.
               | 
               | Axiom 3: Online moderation / gatekeeping is imperfect.
               | 
               | Axiom 4: Successful moderation depends on a few keystone
               | people.
               | 
               | Lemma 1: A community of knowledgeable, mature people will
               | be under perpetual assault by entropy. The internet
               | baseline of know-nothing gasbags and vicious, damaged
               | people will be pounding on the gates of any community.
               | 
               | Lemma 2: Some of the horde will bypass any gatekeeping
               | and moderation to land blows on the knowledgeable and
               | mature people. They'll be repulsed, and some will leave
               | the community.
               | 
               | Lemma 3: The keystone moderators are inevitably among the
               | people subjected to these blows. After a serious blow or
               | one blow too many, some will get fed up and leave, and
               | moderation will get worse, increasing the rate of
               | knowledgeable and mature people getting repulsed by their
               | own community and leaving. A hole will form in the
               | fortifications, and the barbarians will flood in, driving
               | out everyone mature and knowledgeable.
               | 
               | Thereom: A knowledgeable, mature online community that is
               | open to new users will eventually collapse into the
               | internet baseline.
               | 
               | Corollary 1: If you're knowledgeable and mature and
               | currently part of an open online community you love, you
               | too will eventually get repulsed by it and leave. Enjoy
               | it while it lasts.
               | 
               | Corollary 2: There are several knowledgeable and mature
               | people here on Hacker News. They're here entirely because
               | of dang. He is our keystone, weathering the assault of
               | the barbarians for all of our sake. When he throws in the
               | towel, we're done.
        
               | lizknope wrote:
               | Yeah. I got on the Internet in August 1991.
               | 
               | People introduced me to Usenet and told me to lurk on any
               | group for a few weeks to see how people communicate
               | before jumping in.
               | 
               | I remember coming back to school in the fall of 1993 and
               | there were all these new people on the forums asking dumb
               | questions. People would reply "Read the FAQ!" and they
               | would just ignore it and ask questions already answered
               | in the FAQ
               | 
               | I remember people making filters and kill files for
               | anything ending in @aol.com
        
           | shuntress wrote:
           | My problem with using email for communicating with strangers
           | is that my email address feels like it must be a closely
           | guarded secret known to only a select few or given out only
           | when there is no other option.
           | 
           | If there was less potential for abuse through spam, scams, or
           | (less likely but still worrying) targeted attacks then I
           | would be much more likely to use email for regular
           | communication outside of work.
        
             | layer8 wrote:
             | Buy a domain, use different email addresses for different
             | mailing lists, automatically filter into different folders
             | by To address and list headers.
             | 
             | From my experience, spam/abuse is more likely with
             | addresses used with online shops (the smaller ones seem to
             | get hacked quite often) than with mailing lists.
             | 
             | Think of it this way: The Linux people and many other OSS
             | projects have no problems with mailing lists.
        
               | chess_buster wrote:
               | Yeah, I do it like this. Every shopping site has its own
               | domain... shopping.amazon@example.com,
               | shopping.walmart@example.com etc.
        
             | pvarangot wrote:
             | I envy you if you can guard your email address. I have a
             | six digit name and initial of last name Gmail address and I
             | get email for more Pedros with a last name starting with a
             | V that I wanted to know existed. It's so broken... Last
             | week I had to create a new email to sign up for Playstation
             | Whatever because they won't let me "recover" the account
             | someone on Brazil created with my email even though they
             | can't have ever possible validated the email.
        
               | taeric wrote:
               | I don't guard mine, but I also don't have a normal name
               | address. Hard to overstate how much that has been a
               | benefit for me.
        
               | irrational wrote:
               | My wife gets emails all the time meant for a particular
               | woman in a different state with the same name as her. For
               | some reason, this other woman consistently uses my wife's
               | email address. We know where and when her kids go to
               | ballet classes, how much she pays, when she gets Botox,
               | and how much she pays, invoices from her therapist, etc.
               | How does she never notice that none of these emails are
               | going to her and correct the email address she has given
               | out?
               | 
               | I have the same issue with a guy in another state. I know
               | everything he rents from Redbox and everything he buys
               | from harbor freight.
        
               | twobitshifter wrote:
               | This happened to me with someone's bank account and they
               | didn't have confirmation so I kept getting emails with
               | pii after that, including the recovery phone number,
               | address, etc. (I alerted the bank to their issue)
        
               | josephg wrote:
               | Hah that happened to me a few years ago too. HSBC emailed
               | me all the login details for someone's internet banking
               | account. I emailed back saying they had the wrong email
               | address for their customer. They said if I wanted to
               | change the email address on the account I'd need to go
               | into a branch to do it. It took several attempts back and
               | forth before they finally just disabled internet banking
               | again for that account.
               | 
               | But that was way too much effort. I don't bother now. My
               | Gmail address (josephg) is a cornucopia of junk. It gets
               | the pay slips from a mechanic, lollypop orders, delivery
               | notifications for shoes, Indian cell phone bills, and all
               | sorts of things. I declared bankruptcy on that account
               | years ago and moved on.
        
               | metalliqaz wrote:
               | I have a first initial last name email from the early
               | days of gmail. The amount of PII and private
               | conversations I've received is incredible. Someone on the
               | other side of the country tried to email himself his
               | business loan application... twice.
        
             | asdff wrote:
             | Why not have another email address for less private uses
             | then? Spams and scams are everywhere and imo email
             | filterings is good enough to snuff out most these days,
             | unlike DMs on social media (the junk in my reddit "chat"
             | inbox is insane).
        
           | superkuh wrote:
           | Just be the change you want to see. I've been posting on
           | alt.startrek and alt.cyberpunk sporadically again for a
           | couple years now. https://www.eternal-september.org/ is a
           | great group that provides free text group access and posting.
        
             | walterbell wrote:
             | _> Just be the change you want to see._
             | 
             | Timeless advice. Still applicable in tech thanks to open-
             | source software, even as people lose agency in other areas.
        
           | lostlogin wrote:
           | > usenet
           | 
           | It hasn't gone away. It's usage has changed though.
        
           | caymanjim wrote:
           | I used Usenet quite a bit in the 80s/90s, and ran a
           | Usenet/NNTP server for a small ISP for a while. I miss a lot
           | about it, but it wouldn't work well today. Its distribution
           | model required vast amounts of storage and bandwidth even
           | back then, before the days of spam and Internet marketing.
           | And it was unregulated and unmoderated, which is a laughable
           | idea now. There are just too many bad actors to even consider
           | it.
           | 
           | I do think it's a useful model for private discussions, with
           | plenty of supporting software. It wouldn't be bad for
           | internal company use. But it doesn't have animated emojis and
           | trophies, so no one would use it now.
           | 
           | Google Groups used to be handy for shadowing a bunch of
           | Usenet groups, but that's gone now. I'm not sure how much
           | Usenet exists these days.
           | 
           | In all seriousness, Reddit is the modern successor. I dislike
           | a lot about Reddit; their UI/UX is a contender for the worst
           | in the entire world; and they provide a forum for a lot of
           | the most unpleasant people in the world (not quite 4chan bad,
           | but pretty bad). But at the end of the day, Reddit is where
           | most threaded public conversations moved to.
        
             | VLM wrote:
             | NNTP does not equal Usenet.
             | 
             | Some of the most interesting applications of NNTP would
             | never connect to the legacy usenet network, which as you
             | mention is/was a mess.
        
             | wott wrote:
             | > _Its distribution model required vast amounts of storage
             | and bandwidth even back then_
             | 
             | It didn't, as long as your server didn't distribute binary
             | newsgroups, which where the only thing requiring a
             | substantial amount of space. Furthermore, servers had no
             | obligation to keep a long retention history, and could
             | limit it to a few months if they wanted so.
        
               | ruslan wrote:
               | Besides, text messages compress very well.
               | 
               | Yes, I vote for NNTP. In my previous life I used to run a
               | local NNTP/Usenet/Fidonet gateway, storage was not an
               | issue at all, but bandwidth was.
        
         | fragmede wrote:
         | Google Wave may not have picked up, but Google Docs certainly
         | did. In the broader topic of online discussion, I feel like
         | we'd be remiss if shared Google Docs didn't get a mention. (I
         | assume MS O365 has a similar set of features, but I haven't
         | used it extensively, so I'm avoiding using a generic term here,
         | at the risk of sounding like a commercial.)
         | 
         | Usually, a heavy email thread will start with a multi-paragraph
         | essay, and try to get to some sort of consensus from the
         | participants. Where google docs lets users comment on a
         | specific phrase or word, and have a discussion thread based on
         | that highlight, Google Docs makes it possible to have a
         | conversation about a specific part of the document. By allowing
         | for shared editing, Docs allows someone who came later to
         | rewrite words or phrases (if that user is allowed to).
         | 
         | If I'm working on any sort of a doc - engineering design doc,
         | marketing copy, whatever - with multiple people, both email and
         | slack fall short compared to a Google Doc. It's got a specific
         | use case, so it's not _remotely_ a replacement for slack or
         | email, but there 's a lot of good, focused communication
         | happening in those comment margins.
        
         | aqsalose wrote:
         | Mailing lists are nice to use, but quite difficult to set up.
        
         | mch82 wrote:
         | I've looked at mailing lists for major, successful open source
         | projects and you may be right. I like using Wikitech-L for
         | Mediawiki. Some communities miss out on the potential of
         | mailing lists because they implement the distribution list
         | aspect without taking the additional step of implementing the
         | browsable archival website. The archive is important because it
         | lets late joiners find and participate in discussions.
         | 
         | People love to say email is a bad technology, but my hypothesis
         | is that other messaging tools have succeeded because people use
         | email improperly. Email is a highly manual medium and degrades
         | rapidly unless people use it well. When people behave selfishly
         | or rush (lazy subject line changes, reverse chronological
         | messages, lazy quoting & replies written deep in old messages,
         | off subject replies, etc.) email gets hard to read.
        
           | Miraste wrote:
           | > Email is a highly manual medium and degrades rapidly unless
           | people use it well.
           | 
           | I'd argue that is a bad technology, at least for a general-
           | use tool. I admit that I don't use mailing lists but I don't
           | see how they have any advantages over a well-implemented
           | forum. Trying to run a project over email and building an
           | archival service to cope with it seems like a reversal of
           | priorities.
        
         | gizdan wrote:
         | > I've been using IRC for years and I still love it but with
         | recent adoption of Slack it seems everyone wants to push all
         | the communication there and I don't think it works.
         | 
         | I feel like Slack would have been a lot nicer for those
         | discussions iff you could sign up to one and sign in to many. I
         | have way too many slack items in my password manager. It's a
         | pain having to making changes to multiple ones.
        
         | InitialLastName wrote:
         | Not sure about the mailing list thing. I just started watching
         | sci.electronics.design out of curiosity, and >80% of the posts
         | are just two guys (one of them with an IEEE email address!) who
         | appear to have been waging a years-long politics flame-war. The
         | few posts about, er, electronics design are completely drowned
         | out by self-righteous screaming about Trump, Biden, vaccines,
         | elections and covid.
         | 
         | Now I understand why Google's mail service automatically
         | classifies any alerts the user signs up for from Google's
         | mailing list service as spam.
        
         | maccard wrote:
         | The problem with a mailing list is that the interfaces for
         | interacting with mailing lists are all terrible. I've yet to
         | see one that comes _close_ to the UX that discord/slack (and
         | tbh even IRC) provide.
        
         | stavros wrote:
         | What's a good mailing list service for a company? I'd like
         | something I could restrict access to, at least, and with an
         | easy/simple UI.
        
         | tablespoon wrote:
         | > Companies are moving to the Slack, informal groups to the
         | Discord. I've been using IRC for years and I still love it but
         | with recent adoption of Slack it seems everyone wants to push
         | all the communication there and I don't think it works. It's
         | hard to search for stuff (usually it takes me 3-4 queries to
         | find thing _I know_ is there) and then it's in lengthy
         | conversational format that takes a bit of time to replay. You
         | might lose window of opportunity to provide important info just
         | because you aren't present at the moment and since Slack is
         | perceived as a low impact tool, those conversations can happen
         | in late evening hours.
         | 
         | Yeah, Slack is _even worse than email_ for most uses. At least
         | with email you have conversation threads that consolidate
         | discussion on a topic that you can actually find later. My
         | experience with Slack (and similar) that that everything gets
         | fragmented immediately, to the degree that you can never put it
         | back together again.
         | 
         | IMHO, Slack is only good for a few narrow cases (e.g. replacing
         | long coordination email chains, organizing lunch).
        
           | moonchrome wrote:
           | >Yeah, Slack is even worse than email for most uses. At least
           | with email you have conversation threads that consolidate
           | discussion on a topic that you can actually find later. My
           | experience with Slack (and similar) that that everything gets
           | fragmented immediately, to the degree that you can never put
           | it back together again.
           | 
           | Just recently I spent an hour unbundling a mail chain with
           | layers of poor quote - reply - ask for clarification -
           | further reply.
           | 
           | The way we use slack is start a top level topic and group all
           | related discussion in a thread.
        
             | tablespoon wrote:
             | > Just recently I spent an hour unbundling a mail chain
             | with layers of poor quote - reply - ask for clarification -
             | further reply.
             | 
             | I'm not saying email is perfect or always works well, it
             | just seems to naturally work better _more often_ in some
             | ways.
             | 
             | > The way we use slack is start a top level topic and group
             | all related discussion in a thread.
             | 
             | My company has not been disciplined about that, and even
             | when threads are used new ones get started to continue the
             | same topic relatively frequently.
        
             | bavila wrote:
             | > The way we use slack is start a top level topic and group
             | all related discussion in a thread.
             | 
             | Same at my company: Top level comments initiate a thread,
             | and all responses must be made as comments within the
             | thread.
             | 
             | If I had my way, I'd take it a step further and require
             | that Slack be treated like a message board, not a chatroom.
             | If you have something to say, then say it all at once in
             | one cohesive paragraph or set of paragraphs -- just as we
             | do here. I do not want to be pinged multiple times in rapid
             | succession while someone sends every thought they have in a
             | stream-of-consciousness fashion, e.g.:
             | 
             | >> hi
             | 
             | >> can you help me with a problem?
             | 
             | >> i need to do x with y but i'm not sure about how to
             | handle z
             | 
             | >> oh wait
             | 
             | >> nvm
             | 
             | >> figured it out
             | 
             | Awful.
        
           | Johnny555 wrote:
           | I've found the opposite - if I start an email discussion,
           | people reply-all from different points in the thread (and
           | some people accidentally hit reply instead of reply-all, and
           | then someone will notice and reply-all just to send that
           | message to everyone. And this all makes it hard to
           | consolidate the conversation.
           | 
           | While if I start a slack discussion, the thread is in once
           | place, and everyone sees the state in real time, so the
           | thread is more coherent and easier to follow.
        
         | BiteCode_dev wrote:
         | Sometimes slow is a feature. For once it's a quality filter.
         | Chats are 1% signal, 99% noise.
         | 
         | Zulip is a better than most chat for that, because you commit
         | to a topic, which adds order and caring.
         | 
         | But it's still fast, so it's tempting to writz anything you
         | thinl about.
         | 
         | When I'm on my phone I stop commenting on HN midway quite often
         | because the effort is not worth it. On a computer, it's too
         | easy to type.
        
           | unholythree wrote:
           | > When I'm on my phone I stop commenting on HN midway quite
           | often because the effort is not worth it. On a computer, it's
           | too easy to type.
           | 
           | With longer comments I usually quit because the editing
           | required to sound like a halfway intelligent person is way
           | harder on a phone. I imagine some other people can nail their
           | first draft, and others just don't care how they come across.
        
           | spidersouris wrote:
           | > Zulip is a better than most chat for that, because you
           | commit to a topic, which adds order and caring.
           | 
           | I've never used Zulip, but realistically, how does it differ
           | from Slack's thread system?
        
             | fragmede wrote:
             | Slack's thread UI is simply atrocious. Zulip's UI makes it
             | harder to not be part of an existing thread. In slack,
             | anyone can just wander into room and start typing things
             | that should be in a thread, outside of any thread, even
             | (especially) if the thread they want is right there. That's
             | not _impossible_ with Zulip, just harder enough to do that
             | it 's not an issue in the same way.
        
               | philsnow wrote:
               | If I understand Zulip's threading correctly (I can't log
               | in right now to check), it imposes a strict two-level
               | threading system. Quill (https://quill.chat) has nested
               | channels but unlike Zulip, clicking on the "outer"
               | channels doesn't show you all the content of all the
               | "innner" channels.
        
             | stavros wrote:
             | Two things: In Zulip, you can't _not_ have threads. Threads
             | in Slack are an afterthought and the UI actively tries to
             | prevent you from using them (they 're a narrow column on
             | the sidebar and you can't see everything), whereas in Zulip
             | they're a first-class citizen.
             | 
             | The second thing is that Zulip's UX is fantastic. You can
             | zoom in and out of conversations with a single keystroke,
             | and the UI is responsive and does exactly what you want.
             | Slack is so slow on my new Ryzen that I frequently out-type
             | it, and half my keystrokes end up interpreted as channel-
             | switching keystrokes, so I end up having typed something
             | random in a random channel instead. Fuck Slack, sincerely.
        
         | FalconSensei wrote:
         | I loved forums and mailing lists, so I don't have to be on 24/7
         | to join a conversation.
         | 
         | Hate discord since you can't jump in a conversation that
         | happened 30 min. before, as it would get mixed with the current
         | conversations. Now they have the threads, and the `in reply
         | to`, but I feel that they way they did the threads don't help
         | for separating the conversations and keeping them on long-term
        
         | tucnak wrote:
         | Drew DeVault managed to make a mailing list renaissance of
         | sorts. https://lists.sr.ht/
         | 
         | I guess that's something. I've made "the leet list" of my own
         | and encouraged friends to join (my friends are in their early
         | 20s, so they are not quite acquainted with email, lol) and this
         | worked out. The slow pace is a feature and people seem to be
         | loving it. https://lists.sr.ht/~badt/leet
        
         | inetknght wrote:
         | > _Too bad Google Wave didn 't pick up._
         | 
         | With Google's abuses coming to light I'm actually _glad_ it
         | didn 't pick up.
        
           | cube00 wrote:
           | The recent wave of hiding old Usenet groups from their
           | DejaNews archives because the algorithm now says no is a
           | perfect example.
        
         | pjmlp wrote:
         | I have to put up with Slack due to work, and to dismay of other
         | people, I just use it exactly like email, by turning
         | notifications off and only looking into it during "compiling"
         | moments.
         | 
         | And for finding stuff, you are absolute right, anything deemed
         | relevant gets archived to my Notes instead.
        
         | mschuster91 wrote:
         | > I'm longing for the return of the mailing lists.
         | 
         | Jesus no. Please, just no. There is a reason why people are
         | favoring Discord, Slack, Facebook Groups and whatever else over
         | the old strongholds (mailing lists, IRC):
         | 
         | - anything email based (including usenet) requires you to
         | expose (at least) your email address to the general public,
         | meaning you will get hounded by spam
         | 
         | - mailing lists (by design) have to break common anti-spam
         | schemes and it's difficult to get the workarounds done
         | correctly, so you'll end up fighting your spam filter all the
         | time to read the emails you want to read
         | 
         | - mailing lists require strict moderation to avoid people
         | abusing it for spam, which leads to issues when the sole
         | moderator goes off on holidays and no new mails come through.
         | 
         | - mailing list management tools are often enough a pretty
         | horrid/inconsistent mess
         | 
         | - for each mailing list you join (and want/need to stay in
         | longer), you have to setup folders and filters in your mail
         | client/provider, and you have to follow the incantation of the
         | specific mailing list to opt out, whereas IRC and Discord make
         | organizing and leaving easy
         | 
         | - mailing lists and many IRC channels end up being publicly
         | indexed in Google which may or may not be in your interest
         | 
         | - many mailing lists and IRC in general restrict incoming
         | content to plain-text or limit file sizes which means it's hard
         | to enrich a question with screenshots, videos or binary files.
         | 
         | - mailing lists are asynchronous and don't support different
         | modes of communication that do not require exposing your phone
         | number publicly - it's not (easily) possible to have a quick
         | call to quickly solve an issue, yet a 1 minute phone call can
         | transport much more density than wasting half an hour playing
         | email ping-pong
         | 
         | I'm sad about IRC though given that there hasn't been any major
         | reaction to Slack and Discord, which led to an erosion of its
         | userbase and then the final implosion of Freenode.
        
         | zh3 wrote:
         | I love Slack. I love waking up in the morning to be told I need
         | to upgrade to use exactly the same product as I'm forced to use
         | every day, and which behaves exactly the same (except a bit
         | slower) after I've updated my OS to install the latest browser
         | to access Slack.
         | 
         | I love the bad search, the poor integration, and the web
         | interface to a product with the functionality of an '80s app.
         | It just burns so much time, but hey the wasted hours are all
         | chargeable and that sure pays the bills.
        
           | asdff wrote:
           | Switch to ripcord to help alleviate some suffering
        
         | hrbf wrote:
         | I really, really support that. It's threaded by default,
         | requires only a simple signup and in the end is just text
         | email. You can use a mailing list with any email client you
         | choose. Web-based forums are notoriously unsafe and each one
         | has its own eccentricities, not least regarding text
         | formatting. I don't want to put up with that.
         | 
         | That being said, the old Usenet was indeed a place to properly
         | discuss. I can even remember a time before that, of using
         | FidoNet, a BBS-based messaging platform. The quality of
         | discussion in the proper channels there was pretty great.
        
         | chakkepolja wrote:
         | Old simple PHP based forums or even reddit / Google groups was
         | better than current state-of-art using discord or JS-heavy
         | discourse forum.
        
           | logicalmonster wrote:
           | Some of the best chats I've ever had have been on niche
           | Internet Message Boards using some of the worst technology
           | run by people who didn't understand how to run a website. But
           | the communities were so tight-knit and dedicated to their
           | conversation topic and produced brilliant and entertaining
           | ideas.
           | 
           | And sadly most modern search engines don't rank these
           | conversations highly in searches. There's a treasure trove of
           | unbelievable hidden ideas out there that you'll never come
           | across because search algorithms prioritize garbage,
           | corporate churned content.
        
             | Karrot_Kream wrote:
             | Indeed. I think the technology is somewhat orthogonal to
             | the community, but it's the community that's important. A
             | lot of technical people equate the two. (Though there are
             | definitely technical and systemic benefits to more open
             | standards than Discord, even if that doesn't necessarily
             | help the community.)
        
           | hef19898 wrote:
           | I find the fact that reddit forces me to use the app on
           | mobile, and not the browser, highly irritating. End of story,
           | I don't go there.
        
         | matheusmoreira wrote:
         | How do I use mailing lists properly? Last time I tried, I
         | embarrassed myself by replying to someone directly. Couldn't
         | figure out how to add the email to the thread.
        
           | capableweb wrote:
           | Usually by doing "Reply all" instead of replying to just one
           | recipient. One of the addresses will be associated to the
           | mailing list, and forward you message to everyone when you
           | send it.
           | 
           | Basically, mailing lists are just a "special" email account
           | everyone can send/receive emails to/from.
        
             | price wrote:
             | "Reply all" is the best single answer, but it also varies
             | between lists -- on some lists, the norm is that you reply
             | _only_ to the list and don 't CC the sender.
             | 
             | For example this is the norm on many Debian mailing lists.
             | Or at least some people firmly consider it a norm, and will
             | grouch at people CC'ing them.
             | 
             | The fact that this varies from list to list, and it's not
             | encoded in software and you're just supposed to know which
             | style to use, and that people then blame the human senders
             | for not getting it right all the time, is among the reasons
             | that mailing lists can be an unwelcoming medium.
        
           | dqv wrote:
           | On Thunderbird I get a button that says "reply list" that
           | lets me do that. Failing that I guess you can just do a
           | normal reply and then change the To: field to the list
           | address.
        
           | layer8 wrote:
           | Traditionally, many mailing lists set the Reply-to header
           | field to the mailing list address, so that replies would go
           | back to the mailing list by default. For various reasons,
           | that has fallen out of favor. Nowadays the message headers of
           | mailing list messages usually indicate the list address in a
           | separate header field, and mailing-list aware email clients
           | provide a "reply to list" action. Unfortunately, too few
           | email clients are mailing-list aware in that way. "Reply all"
           | is the fallback, but make sure to remove the non-mailing list
           | address, or else the original sender will receive two copies
           | of your reply (one through the mailing list and one
           | directly), which can be annoying.
        
           | Bjartr wrote:
           | The fact that you're getting downvoted is precisely the
           | attitude that drives people away from mailing lists.
        
         | rmidthun wrote:
         | Slack decided that my phone is no longer good enough. So I have
         | lost access to the main method of communication when I am away
         | from the computer.
         | 
         | I really don't want to get a new phone just for this...
        
         | Popegaf wrote:
         | Please not mailinglists. They are unbrowsable and who likes
         | getting their inbox spammed in order to follow a discussion?
         | 
         | What's more, not everybody follows etiquette:
         | 
         | - reply and just keep the original message at the bottom
         | 
         | - reply in between the original message
         | 
         | - reply at the bottom with the original message on top
         | 
         | - Some mix quotes and then reply to some parts in the original
         | 
         | And then how do you link to users or messages from your email
         | client?
         | 
         | Plus who wants to have 5 different email accounts for 5
         | different mailing-lists? And why would I respond in a manner
         | that allows the world to see my private email address?
         | 
         | I heavily disagree that emails are the way forward in this
         | regard (maybe even in any regard).
        
           | aloisdg wrote:
           | Beside you cant edit a post after sending a mail, right?
        
             | ballenf wrote:
             | Some call that a feature not a bug:
             | 
             | - incentivizes thoughtful consideration before sending
             | 
             | - increases reliability of the list as an archive
        
           | db48x wrote:
           | > Plus who wants to have 5 different email accounts for 5
           | different mailing-lists? And why would I respond in a manner
           | that allows the world to see my private email address
           | 
           | You seem confused. Signing up to multiple mailing lists won't
           | require you to have multiple email addresses, and at the same
           | time they don't require you to subscribe using your main
           | email address either. Many email hosts will give you as many
           | mailboxes as you like, either using plus-addresses or just
           | new mailbox names.
           | 
           | > And then how do you link to users or messages from your
           | email client?
           | 
           | Every email has a unique message id. Simply include a message
           | id in the body of the email, and your email client should
           | turn it into a link (provided you happen to have that message
           | available). If your email client doesn't do that, perhaps you
           | need a better email client.
           | 
           | > They are unbrowsable and who likes getting their inbox
           | spammed in order to follow a discussion?
           | 
           | It really sounds like you need a better email client, or you
           | just need to learn how to use the one you have better.
        
             | TimWolla wrote:
             | > If your email client doesn't do that, perhaps you need a
             | better email client.
             | 
             | Which email client does?
        
               | petschge wrote:
               | Thunderbird works just fine.
        
             | lavabiopsy wrote:
             | >It really sounds like you need a better email client, or
             | you just need to learn how to use the one you have better.
             | 
             | I have heard this sentiment a lot and tried a lot of email
             | clients and personally I still don't enjoy using any email
             | client for this task. A properly designed forum software is
             | always going to be easier to use for its express purpose
             | than a mail client.
        
             | burnished wrote:
             | Could you make some recommendations then? You are kind of
             | just grand standing, because it looks like you are
             | absolutely right, but as some one who likes what you are
             | talking about I don't know much more than I did before.
        
               | layer8 wrote:
               | Thunderbird, or Mutt if you like TUIs.
        
           | prepend wrote:
           | > who likes getting their inbox spammed in order to follow a
           | discussion?
           | 
           | I just put the emails into a folder, skipping my inbox, and
           | browse them at my leisure.
           | 
           | What kind of mad person dumps listservs directly into their
           | inbox.
           | 
           | I like managing this client side rather than trying to figure
           | out how to fix this on the server for everyone.
        
             | vonmoltke wrote:
             | > What kind of mad person dumps listservs directly into
             | their inbox.
             | 
             | The kind of mad person who tries to use a Hey.com email
             | account with a listserv...
        
       | s0rce wrote:
       | I haven't found discord replacing forums but Facebook groups
       | certainly have and it really hampers searching and finding
       | information and stuff just seems to vanish.
        
       | everyone wrote:
       | I really like when some random program or service I am trying to
       | use has a Discord, cus I can just go on, ask my dumb questions
       | and immediately get help in realtime from a human who knows about
       | this stuff.
       | 
       | As opposed to a forum, where u have to make an account, wait X
       | amount of time (days maybe) for your account to be allowed to
       | make a post, make your post, then wait more days for a single
       | response, and so on.
        
         | rchaud wrote:
         | I can count on one hand the number of times I've had to make a
         | brand new post on a forum. The guiding principle of 2000s forum
         | etiquette was "do a search first", because you weren't the
         | first to come up with that dumb question.
         | 
         | That is the value that will be lost.
        
       | DizzyDoo wrote:
       | I agree, higher quality conversations happen more often on forums
       | and they're much easier to search and access if you're not a
       | member.
       | 
       | But forums are also much easier to moderate than Discord - a
       | message or image you might not want posted in your Discord
       | scrolls up quickly (as people react to a troll or something
       | inappropriate), and you tend to need moderators on-hand a lot of
       | the time to react quickly, which can also mean moderators from a
       | bunch of different timezones are required. On forums, yes, a rule
       | breaking message can be posted whenever, but the pace of chat is
       | much slower and the immediacy of effect on everything that
       | follows is lessened.
        
       | schwapnut wrote:
       | Made an account just to post this.
       | 
       | Internet forums are the senate chamber
       | 
       | Discord and the like are the private chamber of whispers.
       | 
       | Caesar was murdered in the chamber, but you can guess where
       | Brutus and Co conspired, and it wasn't the chamber.
        
       | Cthulhu_ wrote:
       | We have both, it works fine, and both platforms have their own
       | goal.
       | 
       | I think the most important factor is archival work. Discord is
       | transient, anything older than a day is lost, and as far as I
       | know there's no public search history anywhere (gitter does have
       | that iirc?).
       | 
       | There's a LOT of information and history in old forums and even
       | old mailing list threads. I mean sure, 99% of it is probably
       | useless, but it's that 1% that makes it worth keeping around IMO.
        
       | drumhead wrote:
       | Did people not learn a lesson about closed communities from
       | Facebook? At somepoint Discord will want to agressively monetise
       | the numbers of people using its platform, and a lot of the
       | convenience it currently provides will find its way behind a
       | direct or indirect payment mechanism.
        
       | hyperpl wrote:
       | Long time IRC user here. I didn't mind using discord for some
       | communities but it seems as though they now require phone
       | verification which I certainly will not provided them. I feel as
       | though one should be able to use it similarly to IRC and not be
       | tied to one account for one phone number.
       | 
       | I haven't been able to find a temp phone number to use for this
       | purpose as the best I could muster was a vpn number that supports
       | SMS but alas, that didn't work.
        
         | cfgghsj wrote:
         | It's not strictly required, but you need a high reputation
         | email address verification. For example, a custom domain email
         | will not work, but gmail or outlook.com will allow you to make
         | an account without a phone.
        
       | ngrilly wrote:
       | I so much agree with this. That's why our team is starting to use
       | Discourse for Teams instead of email and Microsoft Teams.
       | 
       | Structuring discussions per topic is key. Each discussion should
       | have a title. That's how mailing lists, newsgroups, forums, but
       | also Zulip work. That's what I miss the most in Slack, Discord,
       | Teams, etc.
       | 
       | Mailing lists work, but I miss the ability to edit a message to
       | fix a typo or clarify something. Discourse provides a lot of
       | quality of life improvements like to this compared to mailing
       | lists. A forum like Discourse can also seem more lively, with
       | typing notifications and live updates, without becoming annoying
       | like a chat system.
        
       | burnished wrote:
       | It's weird reading an article about damage to the internet in-
       | between two aggressive advertisements that I can't seem to get
       | off my screen.
        
       | murkle wrote:
       | Reddit works fine as a forum. Just make a subreddit and start
       | posting :)
        
         | stiltzkin wrote:
         | Highly disagree with Reddit censoring, when speaking for
         | alternatives to Reddit what comes to mind is decentralization.
        
         | Arrath wrote:
         | I much, much, much prefer the original, threaded and immutable
         | conversational structure of traditional forums.
         | 
         | One thing I particularly despise about reddit is having to
         | scroll past the bevy of meme/joke/tired reference (is that a
         | jojo reference?? unexpected letterkenny!!!) comments that
         | percolate to the top thanks to upvotes. In reasonably popular
         | subreddits anyway, more niche ones may not generate any
         | comments at all.
         | 
         | I'd much rather find a megathread about a subject on some
         | popular forum, start some time in the past and work my way
         | through the posts in chronological order as god intended.
        
         | Macha wrote:
         | "move it all to reddit" has some of the same issues as moving
         | it to discord. It puts control in the hands of a single company
         | who might say, decide your subreddit is only available to
         | mobile users if they install the app and sign in
        
           | Wowfunhappy wrote:
           | Notably, however, this was not the issue focused on by the
           | article (somewhat to my surprise). The article is about real-
           | time versus asynchronous communication, and reddit would
           | solve for that.
        
             | JohnWhigham wrote:
             | No, reddit is absolute garbage for long-running threads.
             | Their algorithm is predicated on people constantly posting
             | new threads. This leads to people constantly posting the
             | most common discussion topics over and over and over.
        
             | sk2020 wrote:
             | I would like to think putting everyone's eggs in one basket
             | to be used for unstated purposes would bother most people,
             | but it really doesn't.
             | 
             | I think they're right though. I'm inclined to think that
             | chat in general facilitates a staccato of quick-takes that
             | paralyzes reader and writer from forming complete thoughts.
             | Adding some activation energy to communicate seems to
             | encourage more thoughtful statements. Twitter is an obvious
             | argument by contradiction of this.
        
         | ranger207 wrote:
         | As the other comments point out, reddit has cultural problems,
         | but I just want to say that I love old reddit's interface. It's
         | compact, unlike forums where people's signatures and profile
         | pictures take up half the vertical space, messages and message
         | indentation is clear, unlike new reddit, and most importantly
         | conversations are threaded, unlike traditional forums where
         | everything is a mess of intertwined conversations of people
         | replying to each other.
        
         | deepstack wrote:
         | Reddit is a bad example. On smart phone they force you to use
         | the app instead of the mobile web page. That doesn't happen
         | with forum such as PHPBB. The exact reason why it is better to
         | be a simple forum that works in simple browsers.
        
           | babuskov wrote:
           | > On smart phone they force you to use the app instead of the
           | mobile web page
           | 
           | I have been using i.reddit.com for years on mobile. It works
           | great.
        
             | dagw wrote:
             | Yes there are various 'hacks' for using Reddit on mobile
             | without an app, but the default discoverable Reddit web
             | site that most 'normal' people will find is completely and
             | intentionally broken on mobile
        
             | est31 wrote:
             | i.reddit.com doesn't support stuff like videos or image
             | galleries, so often links lead to new reddit. It is usable,
             | but often quite annoying.
        
           | egberts1 wrote:
           | I'm app-free, save for Firefox.
        
         | arkh wrote:
         | It's a pain to check your old comments or filter them by
         | subreddit.
         | 
         | Also it is not really your forum as it can be quarantined or
         | removed on the whim of the admins.
        
         | Cthulhu_ wrote:
         | It works fine, but you're beholden to the Reddit overlords, you
         | don't have enough control, and if someone decides that your
         | subreddit no longer fits with Reddit's brand, or that old posts
         | should be purged, etc that information is lost. Then there's
         | the whole old vs new reddit, its complete inaccessibility from
         | web (for which Google will probably punish them at some point)
         | in favor of the app, etc.
         | 
         | So yeah, it works, but with some big caveats.
        
         | slig wrote:
         | The search sucks. The new interface sucks even harder. The
         | mobile interface doesn't even work anymore, you have to use an
         | App.
        
           | tored wrote:
           | Yes, how do I even search my own comments per subreddit?
           | 
           | And to read anything you are almost required to be logged in
           | because of the threading mechanism, just trying to do use
           | find in the browser is annoying.
        
           | babuskov wrote:
           | > The mobile interface doesn't even work anymore, you have to
           | use an App.
           | 
           | I'm using i.reddit.com right now and it seems to be working
           | just fine.
        
         | randomeat wrote:
         | Reddit is at the whim of hyper political, power hungry mods. On
         | top of that, everything is superceded by hyper political, power
         | hungry admins and the same for the company itself.
         | 
         | Forums sometimes had those issues, but the centralization of
         | Reddit is the problem.
         | 
         | The sooner Reddit dies and forums become decentralized again,
         | the better
        
         | Crusoe123 wrote:
         | I disagree completely.
         | 
         | Reddit is a terrible alternative to forums. It's hard to
         | actually have quality conversations there as communication is
         | by default time based e.g the later you are in thread the less
         | chance someone will read what you have written, and it's
         | popularity based e.g. lowest common denominator memes and
         | predictable comments will hog 90% of communication unless the
         | sub is heavily moderated.
         | 
         | Communication on forums is much longer living and discussions
         | have opportunities to evolve into something else, which creates
         | an environment for more meaningful communication. And if you
         | like your memes, well there's probably a thread for that.
        
           | themulticaster wrote:
           | There's also the aspect on how you deal with simple questions
           | that are asked repeatedly. But in my experience, both Reddit
           | and Forums aren't dealing with it perfectly.
           | 
           | For example, consider a PC hardware subreddit/forum. Let's
           | assume people repeatedly (every few days) ask certain common
           | questions such as "Should I buy the SuPerB A100 or A200 CPU?"
           | or "Should I go for 16 GB or 32 GB of RAM?" or "Is the stock
           | CPU cooler sufficient for the A200 CPU?" [1] Essentially,
           | questions often asked by relatively inexperienced users which
           | are - to some extent - obvious to the subreddit/forum
           | veterans.
           | 
           | In Forums, moderators often close threads with those
           | questions with comments like "This has already been answered
           | 100 times - research your question first". Unfortunately,
           | exactly these topics are invariably going to show up first in
           | your favorite search engine. And the built-in search function
           | of most forums is borderline unusable, or gated behind
           | registration (which IMHO is an anti-feature, I don't know who
           | came up with that idea).
           | 
           | In Subreddits, moderators create mega-threads for simple
           | questions, with the effect that you have weekly giant threads
           | that totally unorganized (since it's just a random collection
           | of hundreds of unrelated questions) and unsearchable.
           | Especially considering Reddit's search function has also
           | turned useless at some point: I sometimes try to use it to
           | look for terms that have _definitely_ been mentioned a lot of
           | times in a certain subreddit (e.g. searching for  "Linux" in
           | a Linux subreddit), but the search still didn't turn up any
           | results.
           | 
           | I guess one of the better ways to provide typical, standard
           | answers to common questions is the Q&A format (Stack
           | Overflow), but that comes with its own pitfalls.
           | 
           | [1] After writing these examples, I realized they might not
           | be optimal since those questions often do rely on the context
           | (e.g. "Use 32 GB of RAM if you run a lot of VMs/use
           | $memory_hungry_software, otherwise 16 GB is enough") - but
           | let's assume for a moment these questions have clear standard
           | answers.
        
           | wayoutthere wrote:
           | It really depends on the size of the subreddit. There is
           | definitely an inverse correlation between subreddit size and
           | quality of content / discussion as more karma is available
           | for bots to farm.
           | 
           | But Reddit is great for niche hobbies or topics. The
           | subreddits are much smaller and more manageable to moderate
           | without needing full-time influencers to moderate. The sweet
           | spot seems to be around 100,000 subscribers with a few
           | hundred active at any time; at that size you have enough new
           | content that the default view isn't static, but not so much
           | that you get lost in the noise. As for being time-based,
           | forums suffer from this as well -- if your post reply isn't
           | on the first or last page, it's probably not getting read.
           | 
           | Forums suffer from significant bitrot -- particularly when
           | images are involved. A sizeable percentage of those useful
           | forum posts from 10 years ago aren't really useful anymore
           | because all the images are gone and the links are dead.
           | Reddit at least has a centralized infrastructure that is
           | actively maintained.
           | 
           | Furthermore, accounts can be anonymous and not linked to
           | e-mail which limits the blast radius of any data leaks (which
           | are VERY common once a forum starts to fall behind on
           | patching). For relatively niche topics, Reddit is probably
           | the best option.
        
             | OJFord wrote:
             | > more karma is available for bots to farm.
             | 
             | Are there bots 'farming' karma? To what end, what's the
             | point?
        
               | wayoutthere wrote:
               | You can sell high-karma accounts or leverage them into
               | mod positions. For whatever reason people take high-karma
               | accounts to be a signal of quality (or at least
               | activity). Mod positions on large subs are used to
               | signal-boost corporate social media campaigns (ever
               | notice how a bunch of fast and furious memes always pop
               | up across a ton of subreddits a month before the movie
               | comes out?) There's money in that and it's basically the
               | same role and business model as a social media influencer
               | on Instagram.
               | 
               | Some people also do it for the lulz, it's not that hard
               | to build a bot using markov chains (there are plenty of
               | Reddit comment datasets you can image match to the same
               | meme, which is an interesting engineering project for
               | someone wanting to learn those methods).
        
           | [deleted]
        
           | [deleted]
        
           | johnchristopher wrote:
           | > and it's popularity based e.g. lowest common denominator
           | memes and predictable comments will hog 90% of communication
           | unless the sub is heavily moderated.
           | 
           | I am reading a manga and there's a reddit sub for it. Until a
           | year ago give or take we were like 30 or 40. The manga was
           | slowly moving the storyline but it picked up again and now
           | there are tens of thousands of people. When there were only
           | 30-40 people there used to be a stupid puerile joke related
           | to the manga. You could see it once a week, or maybe in a lot
           | of posts but quickly drowned or irrelevant anyway since only
           | person did it. It was not mentioned much.
           | 
           | Now with all those people ? That supid joke/meme is present
           | in every post, every comments. Every new chapter release gets
           | many comments with that dumb joke.
           | 
           | I also feel like comments are now shorter and story theories
           | much simpler and... well, quality is reduced. As you said,
           | predictable comments are ruining the fun.
        
           | Kiro wrote:
           | Do you think HN would be better as a forum? I definitely
           | don't.
        
             | Crusoe123 wrote:
             | HN and forums have different use cases (this site is called
             | Hacker _News_ after all). So I agree with you this format
             | is better for HN. When discussing news longstanding
             | discussions are not really the point, and this site is
             | fairly strictly moderated.
             | 
             | But that's not true for most types of discussions and
             | communication.
        
             | dreyfan wrote:
             | HN is closer to chat than forums. Topics after the first
             | page are effectively closed forever and it's near
             | impossible to continue a conversation without constantly
             | checking it or relying on some external tools/extensions.
             | 
             | The point based default sorting also makes it difficult for
             | any late entrant to participate in the conversation. The
             | community has already decided what consensus is and that
             | topic will quickly disappear anyway.
             | 
             | HN has a great community but a shit format.
        
         | ziml77 wrote:
         | It's better than Discord, but still not great. A lot of helpful
         | information ends up lost because some people do full purges of
         | their accounts. It's awful to find a Reddit thread that used to
         | have the answer to your questions but now just shows half of
         | the posts as deleted.
        
       | agjmills wrote:
       | I have the same problem with Gitter.im or slack for FOSS projects
       | - quite a few communities have switched from being forum based
       | (and therefore the conversations are logged and indexable by
       | search engines), to being ephemeral conversations in Slack
       | channels.
       | 
       | You could argue that IRC fits in the category of ephemeral
       | platforms, but most large communities provide some form of
       | indexable log of the conversations
        
       | fossuser wrote:
       | Forums are awful UX - really bad, it's why all this other stuff
       | exists.
       | 
       | I don't like discord either and don't like the model of megacorps
       | sucking up all our communication and locking it away while
       | creating a massive privacy risk and centralized control.
       | 
       | I think HN and subreddit UX is far superior to forum threads.
       | 
       | I'm also bullish on urbit as a solution to this core issue of
       | solving this in a way that doesn't centralize ownership while
       | also enabling a UI that doesn't suck.
       | 
       | Asking people to use forums will not succeed.
       | 
       | As far as their complaint about real time vs. static, I agree -
       | but I think subreddits are just a better model for this anyway.
        
         | tester756 wrote:
         | I hardly disagree
         | 
         | "HN" comment chains may be better (but that's debatable) than
         | forum's linear discussions, but
         | 
         | HN "news" model (front page oriented) is terrible and
         | everything that falls from front page is automatically dead,
         | end of topic.
         | 
         | Forum discussions can last weeks, months or even years
         | meanwhile everything that's 2 days old is dead on HN, here's no
         | discussion once something disappears from front page.
        
           | fossuser wrote:
           | Yeah - I don't disagree with you on that.
           | 
           | It's the threading model I think is superior - the forum
           | pages model where you get hundreds of slowly loading pages
           | and horrible quoting, signatures, etc. make it unusable for
           | me.
        
         | noasaservice wrote:
         | Urbit a solution?!? Hardly!
         | 
         | Urbit is a digital fiefdom made by a neo-fascist whom coded
         | that arbitrary limits at the base of the protocol.
         | 
         | I cant get far enough away from that garbage.
        
           | fossuser wrote:
           | Its design is interesting and the non-zero cost of IDs make
           | sense as a way to build reputation and eliminate spam:
           | https://media.urbit.org/whitepaper.pdf
           | 
           | I'm no fan of CY's neo-reactionary politics, but he's also no
           | longer involved in the project and they're not relevant to
           | the problems the design solves.
           | 
           | Similarly I think the 2008 monetary policy around QE was an
           | incredible success, but I still think Bitcoin is worthwhile
           | and interesting despite the fact Nakamoto thought the
           | bailouts were a bad idea.
           | 
           | It's possible to look at these things separately imo. (John
           | Nash, Bobby Fischer, etc. - long list of people that do
           | worthwhile things but may believe things I don't agree with).
           | 
           | Simpler less technical intro:
           | https://urbit.org/understanding-urbit
        
       | dethos wrote:
       | I agree. Very unlikely that I will find a meaningful discussion
       | on discord, about a subject or problem when I'm searching for it
       | on Google/DDG/etc.
       | 
       | If i cannot find it, I won't be able to participate.
       | 
       | A web forum is very different from a chat program, they sit at
       | different levels and have different purposes. Even Discord's
       | support uses a forum like system and not a chat room [1].
       | 
       | [1]https://support.discord.com/hc/en-us/community/topics
        
       | dangus wrote:
       | Some of these forum owners _want_ chat instead of forums. Forums
       | just used to be one of the only ways to facilitate chat in a
       | practical way.
       | 
       | I think that the author of this article didn't really consider
       | what the communities' and companies' needs are, and is more
       | interested in criticizing them for "making the Internet worse."
       | For the author, it was all about him and his preferences, not
       | about what the owners of the forums or their users want:
       | 
       | > Due to this, our forum community has declined over the years to
       | the point where there are only a handful of people left actively
       | using the forum.
       | 
       | It says it right there. Eurogamer had a dead forum.
       | 
       | There _are_ going to be communities and companies that want
       | forums for the exact reason the author likes them. They 're great
       | for technical support and searchable archiving of useful bits of
       | knowledge. They're great for certain types of discussions. At the
       | same time, not every community is out there looking to do that
       | kind of thing. A lot of them just want to _socialize_ live, and
       | that 's where services like Discord shine.
        
       | Karrot_Kream wrote:
       | Why not a Discourse forum, which has a mailing list mode and a
       | forum view? Plus, Discourse is open source.
        
       | simonbarker87 wrote:
       | I asked a very similar question on HN about this a few months
       | back related to software support forums going to discord and
       | slack. Total pain for finding answers to issues and problems
        
       | nilleo wrote:
       | I feel the same way about Facebook groups. I'd much rather create
       | a throwaway account registered with my domain
       | (whateverforum@mydomain.com) for every forum than create and use
       | a Facebook or Discord account to engage with multiple
       | communities. I don't want or need a centralized "social" account.
        
       | ziml77 wrote:
       | I hate that everyone is using Discord not just because of
       | searchability but also because it's difficult to have multiple
       | identities with Discord. It's frustrating to be looking for help
       | with using some library and seeing in the readme a link to join
       | their Discord server. I don't want to join those with the same
       | identity I use in gaming Discord servers so I usually just give
       | up at that point.
        
         | uyt wrote:
         | I think they also force phone verification if you make multiple
         | accounts connecting from the same ip. I don't want to run VPN
         | just for a throwaway discord account and I don't know how to
         | get burner phone numbers.
        
         | danaris wrote:
         | Apparently someone on Discord is paying attention, because I
         | _just now_ updated my copy, and a popup came up drawing
         | attention to their new feature: different nicknames per server!
         | 
         | Edit: Ignore me; see reply.
        
           | rjbwork wrote:
           | This has been a feature as long as I remember (I've been
           | using it since late 2015). The nickname is still tied to your
           | name#dddd account identifier. And if someone checks your
           | profile, they can still see mutual servers and friends. GP is
           | asking for multiple accounts, not nicknames.
        
             | danaris wrote:
             | *blinks*
             | 
             | You're right. Apparently the _new_ part of the feature must
             | be the ability for those with Nitro (the paid tier) to
             | change their avatar per server. (At least, I 'm guessing
             | so; I've never had Nitro so I don't know if that was
             | already available.)
             | 
             | This is what I get for posting too early in the morning.
        
         | [deleted]
        
         | mlok wrote:
         | Firefox Multi-Accounts Containers might help a lot in this case
         | : https://addons.mozilla.org/fr/firefox/addon/multi-account-
         | co...
        
           | denimnerd42 wrote:
           | seemed that a great idea but in reality it's a hassle :/
        
             | Stevvo wrote:
             | It's a native feature in Chrome.
        
               | tristan957 wrote:
               | Firfox containers are not the same thing as separate
               | Chrome accounts.
        
         | heinrich5991 wrote:
         | You can open Discord in a private window in you browser to get
         | another identity. On Linux, I can also recommend firejail with
         | the --private= flag which allows you to have unlimited
         | instances (well, limited by your RAM).
        
           | snassar wrote:
           | Does one really need a jailed or chrooted instance when you
           | can just create profiles?
           | 
           | firefox -P <profilename>
        
             | Izkata wrote:
             | For that matter, Firefox has "open in new private window"
             | as a built-in option on its right-click context menu for
             | links.
             | 
             | Also I have a "work" container I use for this type of
             | thing, so that's also an option in my context menu.
        
               | chupasaurus wrote:
               | The profiles have a separate history, password store,
               | settings and extensions as a bonus.
        
           | i_am_proteus wrote:
           | Firefox Multi-Account Containers work for this too.
        
             | sleibrock wrote:
             | Agreed. I used to use Firefox Profiles like above comments
             | may mention, but multi-account containers are great and far
             | easier to use than re-launching Firefox instances. Simply
             | click "Re-open this tab in..." while being on the Discord
             | page to open up another account.
        
           | sascha_sl wrote:
           | Please do not use firejail. The code used to have, and
           | probably still has, very amateurish security flaws (like
           | trusting the USER env var) and should definitely not have
           | SUID, especially now that linux is getting unprivileged
           | namespacing.
        
             | ayushnix wrote:
             | I frankly don't understand what to trust when it comes to
             | sandboxing in Linux.
             | 
             | On the one hand, there are SUID binaries like Firejail and
             | on the other, we have bubblewrap which uses unprivileged
             | user namespaces, also used by Podman and Docker rootless
             | containers. However, linux-hardened disables unprivileged
             | user namespaces by default and the Arch Wiki has warnings
             | plastered all over the Podman page about potential security
             | risks of using unpriv user namespaces.
        
               | sascha_sl wrote:
               | I personally trust RedHat more with setting good defaults
               | than random ArchLinux users (that also recommend
               | firejail), considering the audience of RedHat
               | (particularly some government agencies)
        
               | maccolgan wrote:
               | Security by authority must be one of the worst things in
               | 2021, perhaps they are optimizing for DevEx (or whatever)
               | rather than security.
        
               | formerly_proven wrote:
               | Well yeah, and Microsoft is the world's most experienced
               | software company and a superscaler who really knows how
               | to secure infrastructure well, you really can't hope to
               | compete with their security teams, right up to the part
               | where their images come with a garbage port of their WMI
               | garbage containing uncountably infinite LPEs and RCEs
               | running with uid=0.
        
               | ayushnix wrote:
               | > I personally trust RedHat more with setting good
               | defaults than random ArchLinux users (that also recommend
               | firejail)
               | 
               | You speak as if these "random Arch Linux users" have
               | written their opinions on the wiki rather than reasonable
               | conclusions based on how unprivileged user namespaces
               | have been a source security vulnerabilities in the past
               | and is still seen as a security risk.
               | 
               | Maybe try not to let your bias get in the way?
        
             | raxxorrax wrote:
             | Systems that have implemented stricter sandboxing are in
             | general far less trustworthy and I think the security
             | discussion went out of scope here.
        
             | loxias wrote:
             | Thanks for the heads up! Is there anything (packaged easily
             | for Debian) you'd recommend instead?
        
               | sascha_sl wrote:
               | Your sibling comment has a few good ones.
        
         | true_religion wrote:
         | Why can't you have multiple accounts? I have three: open
         | source, gaming, personal.
         | 
         | It's not like social media where you are required to have only
         | one account and link it to your real name.
        
           | devwastaken wrote:
           | It's against TOS, and some servers use "alt finding" bots,
           | which search all the servers you're in. and totally won't spy
           | on you /s
        
           | elurg wrote:
           | Doesn't it require a phone number for validation?
        
             | [deleted]
        
             | raxxorrax wrote:
             | There are services for virtual phone numbers that still
             | work. I expect many users to use them because you won't tie
             | your ID to your account, even if many users have been
             | groomed to share that by now.
        
             | jayshua wrote:
             | Last I tried you could reuse the same phone number to
             | verify multiple accounts. There's just a cooldown period
             | after each verification before the same number can be used
             | again.
        
               | Red_Leaves_Flyy wrote:
               | So your accounts will be retroactively and publicly
               | correlated for time immemorial when discord's database
               | gets dumped?
               | 
               | Using phone numbers for human verification is lazy and
               | needlessly intrusive.
        
               | true_religion wrote:
               | I don't thinks so... it's relatively difficult to get
               | different phone numbers so it's a good way to limit spam.
               | 
               | Plus in the real world, it's also a way of separating
               | your identities. I have a work number and personal
               | number, and only attach the work number to business
               | services. Sure, it won't prevent Google from banning all
               | your accounts but for everyone else it's a hard barrier
               | to correlating that you are the same person. Added to the
               | fact that my work laptop uses VPN, and I'm pretty sure
               | that sites like GitHub have no idea I have multiple
               | accounts.
        
               | ziml77 wrote:
               | Does Discord store the number alongside your account? The
               | smart way to prevent issues with associating accounts by
               | phone number is to only store the link up until the
               | account is verified. After that, they don't need the
               | number linked to the account. The number just has to be
               | stored in a list alongside the last time it successfully
               | validated an account, and then only stay in there until
               | the cooldown period expires.
        
               | [deleted]
        
               | mindslight wrote:
               | Given that the smart way is to not ask for phone numbers
               | in the first place, I wouldn't assume anything.
        
               | anticensor wrote:
               | It does.
        
         | nkotov wrote:
         | 100% in the same boat. I don't want my gaming identity to be
         | related to my day-to-day work. If I see a product/tool has a
         | community Slack, I'd be more open to joining that.
        
         | bluetidepro wrote:
         | > I hate that everyone is using Discord not just because of
         | searchability...
         | 
         | I personally have found the search on Discord to be very robust
         | and good, actually. I'm curious to see why you are saying it's
         | not searchable?
        
           | raxxorrax wrote:
           | You will never find content from Discord in any system
           | outside of it. It is an isolated island.
           | 
           | New users will have difficulties finding any discussion.
        
           | baud147258 wrote:
           | are discord servers indexed by search engines the same way
           | regular forums are?
        
           | Denvercoder9 wrote:
           | It's searchable if you've already found the Discord server
           | and are in it. You won't find any of it if you're doing a web
           | search.
        
             | amelius wrote:
             | This sounds like something Google would want to fix ASAP.
             | Are they talking to Discord about the issue?
        
               | lghh wrote:
               | But then you run into the problem of having one username
               | across Discord "servers". I don't want what I say on
               | servers with my friends to be easily cross-searchable
               | from what I say on a "server" for some software
               | development library.
        
               | meheleventyone wrote:
               | You can set your username and avatar per server and
               | people can only see your mutual communities AFAIK.
        
               | formerly_proven wrote:
               | Discord accounts have hidden (until someone uses a bunch
               | of hacking tools known as "dev tools") IDs which uniquely
               | identify an account and never change. The username#1234
               | stuff is pure fluff. The per-server thing is also just an
               | alias on the server, it still shows the foo#1234 name if
               | you click on a profile.
        
               | ziml77 wrote:
               | I've thought before about how Discord could deal with
               | this. Ideally we would be able to set up aliases, and
               | when joining a server get to select which alias is used.
               | They would have to look externally in every way like they
               | were distinct accounts including when friending or DMing
               | people.
               | 
               | Alternatively, in the UI they could let you sign in to
               | multiple accounts and then provide another layer of tabs
               | to let you switch between those. That would help keep
               | things organized but also can make navigation more
               | difficult by adding another level to the navigation tree.
        
               | somnic wrote:
               | Easy account switching is the sort of thing that browser
               | extensions would have been developed to cover in the
               | past, something like like RES for Reddit or XKit for
               | Tumblr.
               | 
               | That's obviously less relevant when a majority of users
               | are using desktop or mobile apps rather than browsers,
               | but a plugin interface even for closed-source commercial
               | desktop software used to be far more common than it is
               | now, leaving users dependent on the development team to
               | add features and usability.
               | 
               | I assume this decline is due to security concerns,
               | wanting to be able to develop faster internally rather
               | than needing to continue supporting old APIs for external
               | developers, and marketplaces like Google Play and the App
               | Store not wanting to enable competing marketplaces within
               | the apps they distribute. It's a tradeoff to be sure, and
               | I'm not sure moving past plugin functionality is a bad
               | thing, but I find it a bit sad.
        
               | elliekelly wrote:
               | I hope not. I can't think of anything that would make me
               | leave Discord faster.
        
               | 5560675260 wrote:
               | Many, probably most, Discord servers operate under
               | assumption that discussions are private and are limited
               | to invited users. Making all of these discussions public
               | would make a lot of people very, very unhappy.
        
             | loa_in_ wrote:
             | You can search across unjoined servers from within Discord.
        
               | hachari wrote:
               | Really? I've never found a good single source for
               | discovering servers, only ever find expired links buried
               | on old posts online
        
               | loa_in_ wrote:
               | Yes. Scroll all the way down on your server list and the
               | final entry is "Discover"
        
               | hu3 wrote:
               | That's neat. How do I proceed to do that?
        
               | loa_in_ wrote:
               | Scroll all the way down on your server list and the final
               | entry is "Discover"
        
               | [deleted]
        
               | joconde wrote:
               | It's still out of reach of traditional search engines
               | like Google, right? Stack Overflow and other forums have
               | the huge advantage of being indexable by outside
               | services.
        
             | loxias wrote:
             | Sounds like it's time to write a Discord crawler...
        
               | slightwinder wrote:
               | That won't work. Discord is pretty eager in protecting
               | their data. They even kill legit bot-abilities to prevent
               | people from harming their space. But to be fair, discord-
               | space is also very toxic and borderline in some content,
               | with phising and other attacks are being quite common. So
               | it's justified that they protect their customers.
               | 
               | I guess if a big name like Google would ask them and
               | ensures that privacy is preserved, they might cooperate
               | to some degree.
        
               | benatkin wrote:
               | Search engines are a big deal, so much so that I could
               | see crawling with a browser extension or browser
               | automation. However, Discord also discourages use of the
               | web app.
               | 
               | How about if when the app's data is fully locked down,
               | people start recording their screens and OCRing them?
               | Incentivize it somehow. That way at least content that
               | the participating users viewed would be indexed. Then you
               | get back to trying to block people from recording their
               | own screen with software, and after that hardware[1].
               | Never ending cat and mouse game.
               | 
               | 1: https://pallycon.com/blog/choose-your-weapon-to-fight-
               | screen... (see "Screen recording using camera")
        
               | slightwinder wrote:
               | Of course, will it be always possible to catch data some
               | way. But it's a difference whether you actively work
               | against the company and must invest money and time into
               | it, or not.
               | 
               | And outside the technical level, discord also has the
               | legal way. They can try to shut down your service, remove
               | your code from public space and make you sink more time
               | and money in an uphill-battle.
               | 
               | This is the same battle people are fighting against all
               | walled gardens. And so far the gardens usually win. So
               | someone taking on that fight, should be aware of this.
        
           | ziml77 wrote:
           | Because the only way to find info on a Discord server is to
           | join the Discord server. That means the info is hidden from
           | standard search engines and that even just to see the info I
           | need to reveal myself to the Discord server.
        
           | ntauthority wrote:
           | There's no global search across all your DMs and guilds you
           | are in either.
        
             | mithusingh32 wrote:
             | Or group servers for a search query. This simple feature
             | would be a game changer.
        
               | anticensor wrote:
               | How would that work, in terms of retrieval? Each guild is
               | operated by a particular instance of the guilds server in
               | a many-to-one fashion.
        
           | tpxl wrote:
           | The search straight up doesn't work. You have to search for
           | an exact word or it wont find it, ie 'hell' wont find the
           | word 'hello'.
        
         | trutannus wrote:
         | Not even that. I just don't want to have to join a chat group
         | to get documentation or ask questions. If I don't know the
         | sorts of people in the server, joining is not generally
         | something I'd be super comfortable with.
        
           | [deleted]
        
           | ziml77 wrote:
           | That's certainly another barrier. As someone very socially
           | anxious, it can be difficult to muster the courage to join a
           | real-time conversation. Making forum posts is a lot easier.
        
         | chakkepolja wrote:
         | At worst case can you use something like cookie containers or
         | separate user profiles of chrome?
         | 
         | I have more reasons to dislike discord (too bloated for my
         | network, android app not good), by the way.
        
         | martin_a wrote:
         | > I don't want to join those with the same identity I use in
         | gaming
         | 
         | xXx~Pu55yDe5troy3r69~xXx, is this you? I saw you the other day
         | on the StackOverflow Discord where you were helping me with my
         | HTML-RegEx! Thanks again!
        
           | screye wrote:
           | I agree with seneca. HN os one of the last places on the
           | internet to have serious civil discussions. The absence of
           | low effort meme jokes is one of the ways it soft discourages
           | people from opening the gates to memeery.
           | 
           | I'd rather rather compromise on a couple of laughs than see
           | HN become a generic reddit like forum / social network.
           | 
           | Just may 2 cents
        
             | TulliusCicero wrote:
             | Dunno what you're getting at here, GP was making a real
             | point in a tongue-in-cheek way, it's not a "low effort meme
             | joke".
        
               | sillysaurusx wrote:
               | If they're making a point, I don't understand it. They
               | seem to be ridiculing someone for trying to protect their
               | identity. Any famous person will be acutely aware of how
               | problematic it can be to "just join a server as your real
               | identity."
               | 
               | I've had similar problems. I fully agree with the other
               | commenter: if you have a point, just say it minus the
               | cheek.
        
           | Bjartr wrote:
           | Not a complete solution, but for those who might not know,
           | Discord allows you to choose a name per-server.
        
             | penagwin wrote:
             | The user id though will burn you though. People who use
             | something like BetterDiscord will be able to easily spot it
             | (as well as your join date).
             | 
             | I'd recommend just using the browser to make an alt.
        
               | PenguinCoder wrote:
               | Too much friction for some tasks. Forums and their
               | features/flaws are better than Discord for some things.
        
               | ashes-of-sol wrote:
               | This is how I setup an account for the public facing
               | discord at work, I just use the web client in a Firefox
               | container.
        
             | andrewzah wrote:
             | Only if the guild allows nicknames to be set manually. Not
             | all do. And your actual username when @ mentioned still is
             | the same.
        
           | Cosmin_C wrote:
           | I think that's ~xXN0oBMa573r69Xx~ tho.
        
           | Zababa wrote:
           | Please don't ridicule people that are trying to protect their
           | identity.
        
           | seneca wrote:
           | > xXx~Pu55yDe5troy3r69~xXx, is this you? I saw you the other
           | day on the StackOverflow Discord where you were helping me
           | with my HTML-RegEx! Thanks again!
           | 
           | Please don't make posts like this here.
        
             | martin_a wrote:
             | Yeah, sorry, that RegEx-topic is really not for those with
             | a weak heart. I'll use an XML parser instead.
        
               | lp0_on_fire wrote:
               | but have have you tried using rust??
        
               | cultofmetatron wrote:
               | a good portion of discord is using a combination of
               | elixir and rust actually
        
               | indigodaddy wrote:
               | Good point
        
         | [deleted]
        
         | haliskerbas wrote:
         | I completely agree with this. For a while I'd have a second
         | device for different discord identities. I really hope they add
         | this support natively because I use discord in so many
         | different contexts with real people and online strangers.
        
         | ganzuul wrote:
         | > searchability
         | 
         | Forum representation is search results on Google in particular
         | is abysmal. The way Google misrepresents the information
         | mankind has created is actively making us less intelligent.
        
           | topspin wrote:
           | At least there IS a representation. Once some clue is found
           | one need only go from there to the primary source and its
           | native representation. What's so horrible about that?
           | 
           | Stuff squirreled away in some discord server effectively
           | doesn't exist outside of Discord's gamer chat platform. I'll
           | take a poor representation that doesn't involve logging in
           | and searching multiple platforms over essentially anything.
           | What good are forums that don't appear in common search
           | engines?
        
         | floatingatoll wrote:
         | That is a feature to forum admins, because it means no longer
         | having to deal with sock puppets, or at worst reporting them to
         | Discord who then takes action to protect the platform.
         | 
         | We've had twenty years of pseudonymous identities on the
         | Internet and we've put the social fabric of humanity at risk.
         | The needle is swinging towards "you get one identity, use it
         | wisely" and I think that has absolutely been earned by those
         | who abused pseudonymity to hurt others. No doubt the needle
         | will swing back someday, and I will look forward to that once
         | I've had a few years' break from the tragedy of today.
        
         | neither_color wrote:
         | I also resent that discord/slack are companies that own their
         | platforms, whereas IRC/Usenet/phpBB/etc were all software
         | anyone could own and operate their own instance of. Sure you
         | can have your own discord server, but youre still subject to
         | the whims of Discord Inc. While they may not have done anything
         | notably bad yet(I think there was a mini controversy with
         | wallstreetbets but I didnt follow that story closely), but it's
         | still centralization where it wasnt there before. Would you be
         | ok with X Corporation you dont like buying Discord for cash
         | tomorrow, even if they promise not to change any rules? Or does
         | it make you feel easy to think about what they _could_ do ? The
         | Microsoft offer certainly scared some people.
        
         | cblconfederate wrote:
         | and then you have the godawful bots. Try to join a server, get
         | spammed by 5 different bots that want to verify your identity.
         | And so many different rules when you just want to ask a
         | question. Kafka would be proud
        
           | Meekro wrote:
           | As someone who runs one of those Discord servers, let me say
           | that the rules have a purpose. Lots of people will jump in
           | and post their question in the first channel they happen to
           | see without looking into which channel would be appropriate
           | (or worse, post it in _every_ channel). Or they 'll @-message
           | or PM every mod. Or their attitude will be nasty, treating
           | volunteer helpers like a personal servant. There will be
           | posted rules saying not to do these things, but they'll do
           | them anyway.
           | 
           | When a mod confronts them over a violation, they'll say
           | something like "Oh. Sorry. But now that I have your
           | attention, can you help me with this quick thing?" Mods who
           | deal with this stuff over and over will start getting
           | tyrannical with their rule-enforcement, and I don't blame
           | them.
        
             | mnd999 wrote:
             | This sounds like it could be easily solved using a forum
             | instead of discord.
        
               | vikingerik wrote:
               | This has already happened. That forum is Reddit, for
               | quite a large proportion of niche hobbies where someone
               | would come in and ask a question.
               | 
               | And it has the same problems of one-way escalating
               | moderator strictness.
        
               | WorldMaker wrote:
               | Forums had all the same rules and rule enforcements for
               | moderation. (Agree to the community rules, agree to the
               | community terms of service, verify your email account,
               | for the first few hours/days of your account you see only
               | a curated subsection of the forums, etc.) It's a lot of
               | the complexity in forum software that accumulated over
               | time because it wasn't handled by "third party bots" and
               | instead had to be baked into the forum app itself, which
               | lead in part to why forum software is so hard to
               | build/run/host because for a good, well moderated forum
               | you need all of those moderation tools and generally
               | can't just bolt them on with a "Forum Bot" from someone
               | who isn't the forum software's author.
        
             | ajuc wrote:
             | > Lots of people will jump in and post their question in
             | the first channel they happen to see without looking into
             | which channel would be appropriate (or worse, post it in
             | every channel)
             | 
             | That's a big reason why forums are better for Q&A.
        
               | WorldMaker wrote:
               | People would do the same thing in forums: spam their
               | question in the first or possibly every "board" whether
               | it looked appropriate or not. The moderation needs don't
               | change that much between chat and forum.
        
               | ajuc wrote:
               | Expectation in different media differ even if technically
               | they can be used in the same way. Nobody uses search on
               | discord chat. Google doesn't index discord chats. You
               | cannot easily link to a discord message from 10 years ago
               | nor quote it permanently. It's ephemeral for all intents
               | and purposes.
               | 
               | Meanwhile people mostly arrive at forums from google
               | searches and link to posts without thinking about it.
               | 
               | It's the difference between writing a book and giving a
               | speech. Imagine if we started burning books because
               | people can just talk over a phone. That's what replacing
               | forums with discord is.
               | 
               | Moving from forums to discord is another step in
               | destroying everything that made open web great. It's sad
               | that people don't even understand what they are losing.
        
               | WorldMaker wrote:
               | Google doesn't index most _moderated_ forums either. They
               | 've always been walled gardens to avoid bad behaviors.
               | 
               | For what it is worth, Discord _does_ have permalinks to
               | old messages. You definitely aren 't going to find a 10
               | year old link today in large part because Discord hasn't
               | been around 10 years yet, but I've copy and pasted
               | Discord permalinks before to get points across and I have
               | friends that use it for answering FAQs (have notes full
               | of Discord links to copy/paste to answer common
               | questions).
               | 
               | For what it is worth, there _are_ users that use search
               | on Discord (including the sorts that copy /paste the
               | permalinks to answer FAQs). Maybe "nobody" thinks to
               | "search first" is a truism, but even then I've seen
               | plenty of forums full of the exact same users that never
               | think to search first when they enter a forum and go
               | directly to asking a question previously answered many
               | times before. (Even when they arrive in a forum from a
               | google search on that very question, people like/prefer
               | the immediacy/power/relationship of folks responding
               | directly to them than a canned answer.)
               | 
               | I'm not saying Discord is particularly great at some of
               | these use cases or even the right answer, but they are
               | _very_ comparable and it 's definitely _nothing_ like
               | burning books to chat over a phone. (That 's a really
               | broken analogy for several reasons.)
               | 
               | (ETA: If there is something to criticize Discord here
               | for, it's much more the centralizing force problem that
               | old forums used to be distributed across every style of
               | web host in the old web, but Discord is a single for-
               | profit point of failure for so many eggs to be put in one
               | basket.)
        
             | [deleted]
        
             | xwdv wrote:
             | You know why volunteer helpers get treated like servants?
             | Because people are looking for answers, _now_. And there's
             | so many pointless barriers in the way, it's maddening.
             | Imagine if instead of Google being a search engine the way
             | it is now where you get results damn near instantly, you
             | instead had to jump into some big Google chat room and ask
             | someone a question and wait some undefined amount of time
             | to get a response, and often a useless one.
             | 
             | People are in a hurry, if you're not giving them what they
             | want, then just get the fuck out of the way.
        
               | LocalH wrote:
               | This viewpoint is entitled as fuck, communities do not
               | exist to serve you
        
               | xwdv wrote:
               | Believe me, I have zero desire to interact with
               | "communities" when I am just trying to passively look up
               | some quick information.
        
               | price wrote:
               | Then don't.
               | 
               | If you aren't willing to interact with people as humans,
               | that doesn't give you the right to treat them as tools.
               | The people who are interested in talking about some game
               | mod don't owe you the ability to quickly look up
               | information about it.
        
               | xwdv wrote:
               | Why would they delete a forum and force people to go to a
               | discord if they aren't willing to serve?
        
               | chowells wrote:
               | Running a forum _sucks_. Why would you do that when your
               | community is better served by other tools?
        
             | _jal wrote:
             | This is one reason why I always look at how support is
             | handled when choosing software. If I run in to this, I'll
             | go look at the next thing on my list.
             | 
             | I'm not trying to downplay the problems you run in to, I've
             | seen all of this and worse. It just seems that you chose
             | tooling that doesn't work well for actually managing
             | support, so you have to beat your users into the right
             | shape to fit your software.
             | 
             | Godspeed, I guess.
        
               | Meekro wrote:
               | If we're talking about formal support for a paid product,
               | I agree with you. But I don't actually know any companies
               | that use Discord as their primary support system, usually
               | it'll be email or some sort of ticket system. Sometimes
               | small internet companies will have a public Discord as
               | well, and you might even be able to get questions
               | answered there, but I can't think of any cases where they
               | actually promote it as the primary support system.
               | 
               | I was referring to things like open source software, game
               | mods, photography enthusiast communities, etc. These
               | kinds of communities are often on Discord these days, and
               | suffer from the problems I mentioned previously. These
               | lead to heavy-handed moderation.
        
             | prepend wrote:
             | I feel for mods, having moderated digital stuff for
             | decades.
             | 
             | But this seems like a problem of your own making.
             | 
             | If users keep doing the same thing over and over, then the
             | problem probably isn't the users but the forum.
             | 
             | I think this is because discord was designed for deep users
             | and groups of friends who had lots of preexisting context
             | as well as a desire to be part of something longstanding.
             | 
             | Support forums are for people with no context and don't
             | want to join anything, they just need help. So making
             | someone join a server, with specific rules they don't give
             | a shit about results in these problems.
             | 
             | There needs to be a "read only" mode that lets me read a
             | server and explore without joining. This is a strength of
             | forums, mailing list archives, and even IRC.
             | 
             | Mods complaining about modding hard stuff because they set
             | it up to be hard doesn't warrant much empathy from me.
        
               | Meekro wrote:
               | I get what you mean, and I agree with you that Discord
               | shouldn't be a company's primary support system. I also
               | haven't heard of any companies that do this.
               | 
               | The issues I described come up when you have a community
               | that occasionally offers help. For example, there might
               | be a Discord devoted to a game mod. People can gather
               | there to hang out with the mod developers or just talk
               | about gaming. They sometimes answer newbie questions,
               | too. If you come to take advantage of their generosity,
               | you should do it with the right attitude and respect--
               | just like if you show up at a game shop in real life
               | hoping someone will teach you how to play Dungeons &
               | Dragons.
        
             | cblconfederate wrote:
             | for all of those reasons you're better off with a forum.
             | plus the lack of expectation for instant replies will
             | discourage those users from spamming all threads
        
           | blstz wrote:
           | >And so many different rules when you just want to ask a
           | question. Kafka would be proud
           | 
           | Yes. Kafka is when rules, and the more rules the more
           | Kafkaesque.
        
         | lucasverra wrote:
         | >Discord not just because of searchability
         | 
         | is it like slack that limit to < 10K messages on free spaces?
         | Or Search is limitless?
        
           | clay10 wrote:
           | Its limitless but not very good.
        
         | Asraelite wrote:
         | This is true of a few other services too like Instagram and
         | Twitter. Firefox containers are useful here, but it's a bit
         | harder with native clients and mobile.
        
         | Qub3d wrote:
         | If Discord could implement a "workspace" (or game-space or
         | whatever) similar to slack, that would make me a lot more
         | comfortable joining various servers.
        
         | evandale wrote:
         | I set up multiple chrome profiles and use different Discord
         | users that way.
         | 
         | On Android you can use an app such as App Cloner to create a
         | new Discord app and even give the icon a custom colour.
        
       | silicon2401 wrote:
       | I second this article's sentiment. Back in the 2000s I spent a
       | lot of time on forums and Wikia. I can still find lots of posts
       | and conversations I had way back over a decade ago (on the forums
       | that haven't shut down) and looking things up is easy. Even for
       | forums you're not a part of, it's easy to benefit from their
       | knowledge with an online search. In contrast, anything within
       | discord is stuck within discord, and not only do you need an
       | account to participate but it introduces a single point of
       | failure: discord. If the company gets shut down or gets bought
       | out and changed, everything's gone. If a server runs into issues
       | with discord management/leadership, it's gone. Not to mention the
       | slower pace of forums and chat nature of discord lead to
       | completely different kinds of conversations and discussion.
       | 
       | Ideally discord would be for unimportant or personal chat and
       | forums would hold real discussion. We'll see if that approach
       | survives.
        
       | swayvil wrote:
       | I have tried Discord a dozen times and could never stand it for
       | more than 10 minutes. It's an utterly obnoxious format.
       | 
       | How about a nice conversation tree? Usenet!
        
       | alkonaut wrote:
       | Who does this? I haven't seen that happen even once. They are
       | completely orthogonal? Both have their uses.
       | 
       | What should happen is closing of ancient phpbb boards and moving
       | to _discourse_ and that I see happen in tons of places. But
       | closing a forum and moving to discord? A chat /voice-chat?
        
         | TillE wrote:
         | I've seen a lot of communities moving from IRC to Discord,
         | which is a _fantastic_ improvement in accessibility, search,
         | etc.
         | 
         | For the types of communities I'm thinking of (eg, certain retro
         | gaming niches), forums had essentially been dead for years
         | before Discord rolled around and helped revive a lot of
         | conversations.
         | 
         | Maybe it's an awkward fit for technical stuff where you really
         | just want Q&A, but I love it.
        
       | ggregoire wrote:
       | > Sadly, times change and the way people communicate also has
       | changed. Traditional forums are no longer a popular place for
       | people to come together to talk, and have been replaced in
       | popularity with more modern community platforms like Discord,
       | Twitter, and Twitch.
       | 
       | Isn't Reddit that killed forums like 10 years ago? People who
       | used to read Eurogamer's forums probably read /r/games nowadays,
       | and some more specialized subreddits (by platforms, by genres, by
       | games, etc), and some other ones unrelated to video games.
        
         | stiltzkin wrote:
         | Forums are still alive on some sites and communities.
        
         | coolso wrote:
         | > Isn't Reddit that killed forums like 10 years ago?
         | 
         | Unfortunately, yes. I love reddit, but it suffers from a major
         | issue that most forums didn't suffer from: homogeneity of
         | thought, with little options for those who go against the
         | grain, either in general or on one particular issue. If you
         | have an unpopular opinion amongst a subreddit's members, your
         | comment is ignored at best or goes to the bottom of the pile,
         | never to be seen by anyone. How is this healthy for discussion?
         | 
         | Even if you were to go on a forum made of members with a
         | completely different set of ideals and opinions, unless you
         | were a jerk about it, your voice would be just as "audible" as
         | everyone else's. Everyone could have their say and not be
         | silenced just because they were outnumbered. And you weren't
         | writing just to get the most upvotes, or having to tread super
         | lightly in the hopes that you wouldn't offend anyone or have
         | them downvote you instead of actually, you know, responding to
         | you telling you why you're wrong.
         | 
         | Sometimes we all need to be exposed to things we don't like.
         | Yes, the upvote/downvote tree system may have largely solved
         | the "asshole forum member" problem, and that's great. And for
         | some things, the upvote/downvote system is awesome. Finding a
         | solution to a problem? On a forum you have to go through most
         | of the posts - on reddit, the best answer is probably going to
         | be at the top.
         | 
         | But at what cost? Reddit just feels like a form of censorship
         | to me - even when politics aren't what's being discussed. Just
         | because the government or a corporation isn't the one directly
         | doing it, doesn't make it a good thing suddenly.
        
           | Klonoar wrote:
           | I wouldn't lump upvotes and downvotes in as censorship,
           | personally, but I hold the opinion that they're a cancer
           | slowly destroying society nonetheless.
           | 
           | Not even from a pure user posting perspective, it's just too
           | easy to manipulate them for things like subtle advertising.
           | 
           | I worry though that we've entered a world where people don't
           | know how to look for content without it.
        
             | grumple wrote:
             | It's not censorship in that it's _technically_ still
             | visible. But it 's like shouting over someone when they try
             | to speak. You're still preventing most from accessing the
             | message unless people make a greater effort to find those
             | messages.
        
           | badRNG wrote:
           | > homogeneity of thought, with little options for those who
           | go against the grain, either in general or on one particular
           | issue.
           | 
           | Doesn't this differ drastically from subreddit to subreddit?
           | It's really hard to talk about Reddit as this one place with
           | one line of thought when it is really made up of disparate
           | groups each with their own moderation style.
           | 
           | What are these "against the grain" opinions that you can't
           | find a subreddit for?
        
           | somethinggggggg wrote:
           | > homogeneity of thought
           | 
           | I'm surprised Reddit's weird racially segregated subs don't
           | get more attention.
        
       | [deleted]
        
       | uses wrote:
       | Discord is amazing for getting fast answers to questions, but
       | terrible at accumulating knowledge.
       | 
       | For example, several times I've joined a server to ask a question
       | about an obscure game mechanic, and gotten helpful answers in a
       | few minutes.
       | 
       | The flip side is none of that information is crawlable on the
       | web, so it is lost like sand through an hourglass. Whereas with
       | forums (or their replacement, reddit) somebody in the future
       | could benefit from my Q/A session by finding it on a search
       | engine.
       | 
       | The second major problem I have is identity. When I post in a
       | channel about school, I want to use my real face and name. When I
       | post in a random server, I want anonymity.
        
       | wiether wrote:
       | A good example is CyclingTips[1]. They are using Slack for years
       | but lots of people never went because it's messy.
       | 
       | A few weeks ago they decided to launch their own forums[2] and
       | there is already a thousand members and three times that of
       | posts.
       | 
       | I'm so glad they decided to go this way : build a community with
       | a "fast and easy tool", and then improve this by setting up your
       | own platform to welcome everyone.
       | 
       | I use Discord everyday but I agree, it's not THE tool that fits
       | every need. Especially if we're talking long term engagement and
       | knowledge repository.
       | 
       | [1] : https://cyclingtips.com/ [2] :
       | https://forum.cyclingtips.com/about
        
       | raspyberr wrote:
       | Scariest thing is Discord isn't accessible without an account.
       | And it WILL close down within a decade. And with that all that
       | information will be gone.
        
         | slightwinder wrote:
         | If you don't have an account, discord asks for a nickname, and
         | you still can enter the server without register that account. I
         | think they will create some kind of guest-account. And that
         | access will disappear at some point, so you need a new invite
         | for this server.
         | 
         | Did that changed in the meanwhile?
        
           | vorpalhex wrote:
           | It's server adjustable.
        
           | sneak wrote:
           | Yes. And the account also requires a phone number as often as
           | not, and of course the agreement to their abusive TOS that is
           | so restrictive that it even bans political cartoons.
        
         | SamuelAdams wrote:
         | Forums and plenty of other websites close down. They are not
         | always archived or backed up. What is wrong with data being
         | deleted after a service closes?
        
           | z0r wrote:
           | They _can_ be backed up by the internet archive and other
           | interested parties, because they are accessed through web
           | standard technology. Discord is closed. It's worse for your
           | information.
        
       | riantogo wrote:
       | I'm swimming the other way and trying to create hosted software
       | for plain old forums (https://discoflip.com). I started it to
       | scratch my own itch and then opened it up. Honestly, not getting
       | much traction.
        
         | abestic9 wrote:
         | Cool concept with channels, but it took me over 7.5 seconds to
         | load the front page with half of it before any visible content,
         | and almost 2.5 seconds to load About. Also, hot-linking images
         | is bad practice, it may be worth just getting rid of the images
         | while you build out functionality. Are you planning on
         | releasing the source for it?
        
           | riantogo wrote:
           | The performance sucks. 30 out of 100 on chrome web vitals. We
           | are overhauling it this week (including eliminating the post
           | load). Great point about hotlinking images which I have taken
           | a note of (also creates mixed content http issues). I didn't
           | think there would be value in releasing the source. So hadn't
           | thought about it. But now that you mentioned it, maybe I
           | should.
        
       | chobytes wrote:
       | Yeah I dislike that everything is moving on to there. I dont like
       | having to share one account with all the random servers I join. I
       | dont like all the bots and the gauntlets to enter servers. I dont
       | like the format for most of what it seems to be used for. I dont
       | like the centralization and the general corporate overlord vibe
       | they have.
        
       | throwaway59553 wrote:
       | I don't know how people can read anything in Discord. It's a chat
       | app, not a good medium to expose any information for people to be
       | able to check when needed.
       | 
       | And moving everything to reddit is not a solution either, it's a
       | hellhole.
        
         | raxxorrax wrote:
         | Works for development when there are < 5 active people and some
         | viewers.
        
         | rchaud wrote:
         | As a crusty old barnacle in my 30s, I'm inclined to think (with
         | no empirical evidence mind you) that younger users prefer chat
         | because they are used to looking at screens with a constantly
         | updating ticker of new info.
         | 
         | Twitch, IG Live, FB Live, TT all have these auto-refreshing
         | streams of comments in the UI.
        
           | mcbuilder wrote:
           | Long before that there was IRC. I dunno exactly how old you
           | are, but I'm 36 and IRC was definitely a thing during the
           | 90s.
        
             | rchaud wrote:
             | I'm the same age but didn't have Internet before the late
             | '90s. MSN Messenger and ICQ were the big chat platforms of
             | my time. I rarely chatted with strangers, although there
             | were several city-based or activity-based rooms on mIRC
             | where that could be done.
        
       | e2le wrote:
       | I wonder if we're headed for a future in which knowledge is far
       | less accessible than it was in previous years. With communities
       | moving to these closed/proprietary platforms (Discord, Slack)
       | which aren't fit for purpose (making knowledge accessible and
       | easily searchable), I suspect it'll have a negative affect on the
       | ability of individuals to learn, collaborate, and share
       | knowledge.
        
       | lvl100 wrote:
       | I hate discord. Every time I jump on to get help or engage in a
       | semi-intellectual conversation, you end up talking to the same
       | "regulars" on the server and often times you end up with a lot of
       | misinformation. I end up leaving because there's also a lot of
       | gate keeping going on.
        
       | winddude wrote:
       | or facebook groups. :(
        
         | winddude wrote:
         | I see this a lot with automotive forums, or someone steals the
         | name of a popular forum for their group.
        
       | Topgamer7 wrote:
       | "Forums create a record, an archive we can search through"
       | 
       | This article touches on the biggest frustration point of
       | communities using discord for me. It completely removes from the
       | public internet crowd sourced solutions to problems.
        
       | codingdave wrote:
       | Forums started dying off when social media started rising. I
       | liked them better than what we have now, too, but... it is a
       | little odd to attack Discord for the downfall of forums.
        
         | wanderingstan wrote:
         | Interesting; I'd consider forums to be one of the earliest
         | forms of social media. What is the distinction for you?
        
           | [deleted]
        
           | barrenko wrote:
           | Not only that, they were the PERFECT form of social media.
           | 
           | Then the name got co-opted so marketing peple could push crap
           | around more easily.
        
           | codingdave wrote:
           | Forums were content-centric, while social media is person-
           | centric. Every user got the same content, with the same
           | experience. I consider HN a forum for these reasons - even
           | though the content is ordered algorithmically and are voted
           | on, Rando A gets the same view as Rando B (for the most part)
        
             | Ekaros wrote:
             | Yeah, when I think about social media I think something
             | like MySpace or our local IRC-Galleria. That is where user
             | presence is main thing and not discussion like usenet or
             | BBS or simple forums. Not even sure if I would consider
             | Discord a social media...
        
           | Macha wrote:
           | Lack of singular identity or algorithmic feeds would be the
           | big two for me.
           | 
           | Forums are decentralised so you are someone else on the forum
           | for game A than on the forum for hobby B, unless you work to
           | link your identities. Whereas the big social media platforms
           | aspire to be a one stop shop.
           | 
           | Additionally forums generally sort by "newest thread first"
           | or "most recently replied thread first" rather than trying to
           | push the "hottest" threads or "trending threads" or similar
           | at you.
        
             | rumblerock wrote:
             | To add onto this, the identities on good forums, with
             | reputation scores, post counts, tenure, etc. served as a
             | useful proxy for some degree of expertise or experience
             | with the general topic at hand.
             | 
             | On Facebook everyone has a transparent identity, yet
             | somehow seems more like an anon if outside of your real
             | life circle. On Twitter post and follower counts don't
             | correlate with having thoughtful or informed opinions. On
             | Reddit shitposting dilutes everything, with a dash of
             | Instagram-like flex culture for karma points, and the
             | effect / bias towards a hive mind is too powerful.
        
       | offsky wrote:
       | I wish someone would make an app like Discord but with
       | functionality like forums. Hosted forums in an app with topics
       | that persist and can be searched. On discord it's all one long
       | conversation and anything older than a week is hard enough to
       | find that it's pretty much gone.
        
         | rchaud wrote:
         | A "topic" on a message board would be a "channel" on Discord.
         | There would still a massive pool of messages to wade through.
        
           | offsky wrote:
           | If Discord had one more level of hierarchy, that would make
           | it work like a pretty good forums. Server > Channel > Topic >
           | Messages. Where mods make the server/channel and users can
           | make topic/messages
        
         | stiltzkin wrote:
         | Guilded has forum type channels.
        
       | MaxLeiter wrote:
       | One downside not mentioned is the accessibility aspect.
       | Screenreaders are great at reading basic HTML like forums.
       | Discord? Significantly more work and trouble. Last I checked,
       | VoiceOver completely skips emojis in Discord messages.
        
       | GoodJokes wrote:
       | this seems like a old tech people yelling at clouds deal. Get
       | over it
        
       | kthejoker2 wrote:
       | Just summarizing based on this thread, why wouldn't Reddit be a
       | much better option?
       | 
       | Forums + chat + voting + flairs.
       | 
       | Automoderation for low quality stuff.
       | 
       | Builtin anti-spam, reporting, etc.
       | 
       | Pinning hot topics ...
       | 
       | Search is ok not great but you could build better search on top
       | if it's critical.
       | 
       | Alt accounts are encouraged and relatively lightweight.
       | 
       | ... and you can still have a Discord?
       | 
       | I get it, it's just another big platform but feature wise it's
       | way better for forum migration...
        
         | throw_m239339 wrote:
         | > Just summarizing based on this thread, why wouldn't Reddit be
         | a much better option?
         | 
         | Cause reddit will kick you out if other subs pressure reddit
         | admins to do so.
        
       | femto113 wrote:
       | As a middle ground I'd at least love to see some way to expose
       | Discord's pinned messages to the web for anonymous viewing. It
       | seems like they're acting as the de facto "forum post" of yore.
        
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