[HN Gopher] Travel planning software: The most common bad startu...
       ___________________________________________________________________
        
       Travel planning software: The most common bad startup idea (2012)
        
       Author : domrdy
       Score  : 149 points
       Date   : 2021-09-10 14:23 UTC (8 hours ago)
        
 (HTM) web link (blog.garrytan.com)
 (TXT) w3m dump (blog.garrytan.com)
        
       | firemelt wrote:
       | damn I also have this bad idea before lol
        
       | Existenceblinks wrote:
       | Planing trip is soul-crushing for me. All my friends said they
       | super excited when planing, i got completely the opposite
       | impression. All these schedule disaster starting from flight
       | departure and landing time, bad timing produce lots of wasted
       | time, landing to a city at wrong time adds an extra night (lost
       | unnecessary money). Bus schedule is also disaster, "is there any
       | bus" anxiety. Unexpected events suppose to happen and lost more
       | money. Yep, the "supposed to be the fun most part" so called "get
       | lost" is not fun at all. Fun parts are only like 40-60%.
        
         | alistairSH wrote:
         | I've done the planning for our last few vacations (2x Scotland,
         | Iceland, Maine, and Charleston SC) and quite enjoyed the
         | research. The key for me is to NOT plan too much. Flights and
         | accommodation, of course, but once in a location, I just list
         | 5-6 things to do in a day and only expected to do 2-3.
         | 
         | A trip that needs highly coordinated planning (tour of Peru
         | including the Inca Trail) got outsourced to a specialist.
        
       | maerF0x0 wrote:
       | > How often do people really plan trips? For the typical working
       | adult, probably once or twice a year if you're lucky.
       | 
       | One thing I think all founders/Product people should consider is
       | that there are off label(so to speak) uses for everything.
       | 
       | Many many people use travel planning software as escapism from
       | drudgery. This is an opportunity not just to sell them travel,
       | but also anything that immediately salves their boredom. Maybe a
       | weekend getaway, a movie night tonight, or a hot date with a hot
       | <gender> this week?
       | 
       | In this case the off label usage likely is much more frequent
       | than the real thing because as Garry says people do not take much
       | vacation; but how often do they dream of vacations?-- all the
       | time.
       | 
       | Similar could be said about realtor.com People arent there just
       | to buy houses, but to dream of what their current house could be
       | (that they cannot afford). So maybe they're viewing lots of
       | houses with pools? Sell them an above ground pool and a luxurious
       | lounge chair...
        
         | manacit wrote:
         | I completely agree with this, and I think the frequency with
         | which people use Zillow is proof that there's a whole lot of
         | advertising to sell around products that are aspirational,
         | detail-heavy and very common for people to think about
         | (vacations, buying a house/car, etc).
         | 
         | "Zillow for Traveling" is much closer to something that makes
         | sense, but probably has a very small overlap with the actual
         | work required to make a tactical planning application, which is
         | extremely boring and probably bad to start out building.
         | 
         | I'm not really sure where to go with this, other than I would
         | really love something that would let me zoom in on individual
         | destinations and see what's popular / what "trips people do"
         | that's a bit more guided than TripAdvisor / Yelp / Foursquare
         | and a bit more of a journey than looking at ratings for
         | individual things.
        
           | nwienert wrote:
           | Working on something like this actually, with a few
           | differences of course but that's the gist. Email me if
           | interested in giving feedback.
        
         | lovegoblin wrote:
         | > > How often do people really plan trips? ... probably once or
         | twice a year if you're lucky.
         | 
         | > Many many people use travel planning software as escapism
         | 
         | Heh yeah I caught that too. My wife plans many, _many_ trips
         | per year - but we certainly don 't go on all of them, hah. The
         | planning is a hobby in itself.
        
       | thehappypm wrote:
       | The best travel planning app, by far, is Gmail.
       | 
       | I've worked in the travel industry and we'd work on tools for
       | travel planning, and we'd get excited that you could put your
       | itinerary together with just a few clicks. You know what's cooler
       | than putting your itinerary in one place with a few clicks? Doing
       | it with zero. Emails flow into Google, they get pushed to your
       | calendar. Zero clicks and it's all in one place. Amazing stuff.
        
         | sib wrote:
         | But that's not travel planning. That's just "creating a
         | consolidated itinerary of the things you've used some other
         | tool to do the travel planning in." (Which is sorta useful
         | except that G Cal doesn't really create the events in the most
         | useful format...)
        
       | temporalparts wrote:
       | This might get buried, but I'll put this idea out there.
       | 
       | Background:
       | 
       | I'm someone who has traveled fairly regularly (> 30 countries),
       | with some trips comprised of solo backpacking across Europe or
       | South-East Asia. I also think I'm really good at planning, which
       | is largely about constraint optimizing and solving some version
       | of TSP (traveling salesman).
       | 
       | The idea:
       | 
       | You're in a city. You tell the app all the places you want to
       | check out. The app returns an itinerary, calculating TSP starting
       | from your lodging, taking into account expected travel time, the
       | times the places are open, lunch / dinner, etc.
       | 
       | I would personally find this really useful because it would
       | replace hours that I spend optimizing my travels.
        
       | ebiester wrote:
       | This was my first startup idea. I started digging into it in 2010
       | with the idea of making it more sticky by "step 1: plan your
       | travel around the attractions you want to see. Step 2: We'll show
       | you the best hotels close to where you really want to stay. Step
       | 3. Book! Step 4. Take your pictures and upload to our app, and
       | we'll make a website for you that your friends will want to
       | track, and you'll come back to with warm memories." Basically,
       | social network cross blog cross build a community. The idea was
       | to tie into local experiences. (Back then, the travel affiliate
       | programs were a bit better.) Unfortunately, it was bigger than
       | what I could do as a solo developer back then, and I wasn't in a
       | place to court investment, and realistically speaking, it wasn't
       | worth investing in once I started doing the cost / revenue
       | business model.
       | 
       | I think in the next few years, this might get toward what a solo
       | developer could reasonably support for a dedicated community,
       | moving into the lifestyle business arena. I think the real value
       | is getting the community of frequent travelers and optimizing for
       | their experiences. There's a giant travel influencer segment now
       | and cross-promotion is where it would be.
        
       | smnrchrds wrote:
       | It needs a 2012 tag. I was excited to see what Yahoo trip planner
       | does, only to find out it was discontinued long ago.
        
         | toast0 wrote:
         | I worked for Yahoo Travel from 2004-2011 including on Trip
         | Planner for several years, AMA? If they were talking about the
         | mobile app thing though, I don't really know about that, that
         | was done by another group with our data and then AFAIK left to
         | wither on the vine; Yahoo's mobile strategy wasn't ever clear
         | and never worked out for the lower importance properties like
         | Travel. Travel itself got turned into a 'magazine' property
         | with just articles then fully killed after I left.
         | 
         | To add a little blurb about what Trip Planner was, you could
         | make a Trip (yahoo login require), and you could share with
         | your friends (I believe we had read-only or read/write
         | permissions) and make it public or keep it private. A trip had
         | two main parts: the plan and an (optional) journal.
         | 
         | The plan would let you add items such as a hotel or point of
         | interest or restaurant from our catalog, your flight details
         | perhaps, or just a city, and you could also add your own items
         | if you wanted to stop somewhere not in our catalog. You could
         | also add notes to the items, and schedule them. You could see
         | them all on a map and do multipoint driving directions (which
         | was cool when we did it!). You could add things from the trip
         | plan page, or while browsing our site Y! Travel was like 1/3rd
         | a booking frontend for Travelocity and later someone else,
         | 1/3rd a travel guide like TripAdvisor, and 1/3rd other stuff
         | like Trip Planner; the travel guide section add links to add
         | stuff to your trip plan or view other people's trip plans that
         | had that stuff in it.
         | 
         | The journal was more or less a blog thing; text and pictures
         | etc. Some people would work on these while on their trip, but
         | probably more would fill it out when they got home as a way to
         | kind of remember and share their experience.
         | 
         | Public trips had a comments section (optionally) and there was
         | a 'like' button, the owner could add tags, but others could
         | also add tags. All the web 2.0 junk.
         | 
         | Courtesy of the Internet Archive, here's someone's trip that
         | was highlighted at some point: their trip plan
         | https://web.archive.org/web/20111027022849/http://travel.yah...
         | and their trip journal
         | https://web.archive.org/web/20111103064256/http://travel.yah...
        
         | domrdy wrote:
         | Apologies. I will add the correct tag next time.
        
       | killion wrote:
       | I had founded Flights With Friends for group travel planning
       | shortly before this post. I read it when it came out but knew the
       | point about travel being rare wasn't the cause of these product
       | failures.
       | 
       | The trouble with trip planning software is that making one that
       | is 10X better than just planning it manually is very, very
       | difficult. People love thinking about their trip and online tools
       | don't make that more fun for them.
       | 
       | If someone made a tool that was better than planning your trip in
       | your head it doesn't matter that you aren't taking a trip all the
       | time. Because most people are always planning their next trip in
       | their mind.
       | 
       | I thought I had something that made it better, but I was wrong. A
       | couple of years later I pivoted to Suiteness to focus on just the
       | part that worked best - selling suites and connecting rooms that
       | hotels don't make available online.
        
         | munificent wrote:
         | Said more succinctly: It's hard to make a successful product
         | that reduces the time people spend doing something they love to
         | do.
         | 
         | Some ways I could imagine addressing this and the problem the
         | article talks about:
         | 
         | * Aim to make travel planning not easier (i.e. less time-
         | consuming) but more fun. Treat the app more like a game or
         | media app where users spend _more_ time planning their trip by
         | using the app in enjoyable ways. Put a ton of discovery and
         | browsing ideas for things to do in it. Pinterest for vacations
         | and activities. Basically Instagram, but with a  "book this"
         | button next to that pretty sunset photo.
         | 
         | * Focus only on the parts of travel that aren't fun. Haggling
         | over fares, logistics, reaching consensus with travel partners,
         | etc.
         | 
         | * Support use cases beyond just travel planning. If it's also a
         | commute planner, or "what do this weekend in town" planner, it
         | may get used frequently enough to stay in a user's mind.
        
           | jimbokun wrote:
           | Then you would probably want to fold it into something like
           | Lonely Planet or a Rick Steves property.
           | 
           | Or of course a feature in AirBnB.
        
           | basch wrote:
           | Even more succinctly: establishing consensus should be fun in
           | and of itself. People dont know what they dont know. They
           | dont want to plan. They do want to daydream.
           | 
           | Make voting addictive and make the tally results easy to
           | interpret, and aggregated. Not only what restaurants got
           | picked, but a sum of them by type. Popeyes may have gotten 3
           | votes, but "Mexican Cantinas" may have gotten 4, albeit 4
           | different restaurants.
           | 
           | Things like "what cities I want to visit with my friends" may
           | or may not change between years.
        
           | onlyrealcuzzo wrote:
           | I dunno. I am surprised that there isn't something like "walk
           | score" for a "visit score" - especially one where the score
           | is based on what you want to do on your visit.
           | 
           | I get that when you're traveling to a new city, you usually
           | have an idea for what neighborhood you want to stay in. A lot
           | of cities - there's only 1-3 neighborhoods that are walkable
           | and good for tourists.
           | 
           | Still, I'm surprised there's not an easy way to see what
           | things there are nearby with some sort of ranking order based
           | on what things you want to do.
        
             | kipchak wrote:
             | It didn't do much in terms of ranking or customizing things
             | based on your interest but Niantic's Field Trip app was
             | somewhat like that. I think if it hadn't been killed off it
             | might have evolved into something like that.
        
         | ezfe wrote:
         | The other thing is that travel planning is flexible and
         | uncertain. Computers are inherently specific.
         | 
         | Creating a program that doesn't interfere with this "maybe
         | we'll do this, and if we do this then the trip will be X days,
         | but if we do that then it will be Y days" isn't easy.
        
         | gverrilla wrote:
         | I disagree. Most people love to imagine vacations, but then
         | they realize they have to pay for it. It's only a minority that
         | is "always planning their next trip in their mind", at least
         | where I live. We all have a vague idea of where we wanna go
         | next, but going from vague idea to realization is not very fun
         | for most people. Realization is fun, or at least should be.
         | Tourism is actually dead, and most people feel that deep in.
        
         | thaumasiotes wrote:
         | > most people are always planning their next trip in their
         | mind.
         | 
         | You may not be thinking of a representative sample of people.
        
         | clairity wrote:
         | i once produced the annual catalog for a traditional travel
         | package company, filled with pictures and enticingly-crafted
         | copy (at merely-high to outrageous prices). the whole thing was
         | designed to move potential customers from rational to emotional
         | decision-making and apply simple price discrimination mechanics
         | to maximize revenue. low tech but effective.
         | 
         | it seems like most travel planning software fails due to the
         | too-common misapplication of technology to solve marketing
         | problems.
        
       | cubano wrote:
       | Maybe the simple answer here is that people don't want to use the
       | same tools they use at work all year for planning what is
       | supposed to be a escape from work?
       | 
       | Also...one of my favorite parts of travel is the spontaneity it
       | affords me. I loath the idea of turning my free time into just
       | another work day but with one-offs like "going to the museum"
       | instead of "meeting with sales" embedded into some app....bleh!
       | 
       | Also...maybe no one has been creative enough to crack the problem
       | yet, and someday someone will finally come up with a piece of
       | software that is useful in this domain.
        
       | jrm4 wrote:
       | Again, I gotta nominate "Tinder, but for pickup basketball" as
       | the most common bad startup (or at least app) idea. I get excited
       | college students hitting me up with this nearly every semester,
       | like clockwork.
        
         | 1123581321 wrote:
         | A relative is a librarian. She was recently asked for help
         | using a dating site to find the patron a date to bowling league
         | night. Some team of founders might be up for it...
        
         | jollybean wrote:
         | That's not a bad idea, it's a good idea.
         | 
         | Maybe a bad 'business idea', in that it probably won't make a
         | ton of money, but as a solution, expanded into other casual
         | sports, it might make sense.
         | 
         | Pick Up BB has a lot of participants, who are not at the court
         | at the same time.
         | 
         | An app where you tap a button and say 'Who's Up For Hoops' and
         | it connects you with others, is a great idea.
         | 
         | You could work with cities to schedule the courts.
         | 
         | If there is a legit need, there's opportunity.
         | 
         | The challenge with such things is generating enough penetration
         | that it becomes 'a thing' - so many great ideas I see would
         | work really well if they did create a critical mass, and, of
         | course, it'd be hard to make money.
         | 
         | I can see, in the future, these things working out.
         | 
         | A partnership with a famous baller, and perhaps with a sports
         | drink or Nike or something, where they integrate it with Nike's
         | 3 on 3 competition, you register for points, show your best
         | moves etc.. It could theoretically work.
         | 
         | I wish we had better mechanisms for escalating these more niche
         | apps into common public consciousness.
        
           | jrm4 wrote:
           | Yeah, I suppose I mean "bad" in terms of "getting the thing
           | off the ground."
        
           | dsr_ wrote:
           | Add a self-rating system:
           | 
           | - Actually, I'm here for the beer
           | 
           | - Sometimes when I shoot, I score
           | 
           | - I have some moves
           | 
           | - I used to be good
           | 
           | - I am good
           | 
           | - Serious
           | 
           | and offer to either match people by level or build two teams
           | that are evenly matched. After the game, ask people if they
           | thought it was fun and if they thought the self-ratings were
           | fair.
           | 
           | Later you get to add teams, quasi-teams, and leagues, if
           | there's enough interest. But always start by asking if they
           | want to do a pick-up game.
        
         | sokoloff wrote:
         | One made it to Shark Tank (no deal):
         | https://sharktanktales.com/hoopmaps-shark-tank-update/
        
         | foobiekr wrote:
         | I thought the inundation of "Tinder, but for X" was just
         | something I was experiencing. Thank you for mentioning it.
        
         | akor wrote:
         | I'm not sure I'd say it's most common but I'd nominate event
         | ticketing as a common bad startup idea.
        
         | rnoorda wrote:
         | Just use normal Tinder, and ask every match to a date playing
         | basketball! The problem solves itself.
        
           | flyinglizard wrote:
           | As wisely said, "the 'Facebook for X' is Facebook".
        
             | bloodyplonker22 wrote:
             | True, except for LinkedIn because you can't post your
             | drunken ragers and be professional all at once.
        
       | browningstreet wrote:
       | I often wish there was better trip/adventure planning software
       | for the things I want to do for the next three years. Many things
       | are cyclical (annual), or seasonal, or when I'm in certain places
       | (I have lists for when I'm in LA, or Berlin). Keeping track of
       | all the opportunities I care about along those 3 criteria is a
       | lot of manual work right now.
       | 
       | I do miss old school Foursquare, only somewhat apropos.
        
       | weedpeg wrote:
       | Bad B2C idea because Most people travel occasionally and at that
       | point they could just do it on email/whatsapp groups.
       | 
       | Fair enough.
       | 
       | But, then i also see how someone starting as B2C will easily be
       | able to pivot towards B2B, and sell to thousands of travel
       | agencies selling tours to people. These companies are planning
       | travel (for customers) everyday, multiple times. A SW like this
       | will really help them with with saving time, resources and
       | communicate better with customers.
       | 
       | So not such a bad idea after all.
        
         | canadianwriter wrote:
         | There are plenty of software companies in this space - much of
         | the time the software company also owns the agencies... eg.
         | TravelEdge. It's obviously an industry, meaning one could
         | disrupt it etc, but it's not some untapped market.
        
       | OneEyedRobot wrote:
       | I always thought it was grocery delivery or mail-order pet
       | supplies.
       | 
       | There are honest-to-charlie geniuses out there. I think that the
       | founder of Pixelon needs a giant trophy.
        
       | jmartens wrote:
       | I love that this was first posted in 2012 and it is still true
       | today! The other common bad startup idea: parking apps! When I
       | organized and facilitated Startup Weekends, we had one in just
       | about every batch.
        
       | pilingual wrote:
       | Several years ago a prominent SV individual (now investor) wrote
       | why investors do not fund dating apps. Since then, several apps
       | like Bumble and Hinge have had very successful M&A. So I don't
       | think these blog posts are particularly valuable except to stop
       | someone who isn't creative enough to break away from the typical
       | path successfully.
       | 
       | I created a failed travel app which was pitched as "Tinder for
       | Travel" (also an unsuccessful pitch as some people thought it was
       | Tinder while you are traveling, but wouldn't that just be
       | Tinder?).
       | 
       | The idea was not a travel app, per se. It was for weekend
       | staycations, since I had the problem of coming up with an
       | itinerary for the day if I wanted to go out and about. Where to
       | go in the morning? Where to have lunch? What afternoon activity
       | could I do? Dinner? These were typical annoyances I had every
       | weekend so I figured an app would help.
       | 
       | The app was too broad, imo. If it were to be successful, it
       | probably needed to start as a feature. One idea the app's co-
       | creator Zach came up with was spots for the perfect instagram
       | post. Personally I was thinking to narrow the scope entirely to,
       | say, a weekend in Healdsburg (this would suffer from the problem
       | Garry discusses, though!).
       | 
       | I believe there is something to the staycation idea, as it is
       | exactly what you'd want on a vacation as well. It's too nebulous
       | even after having thought about it for such a long time, but I'm
       | glad I built it or I'd still think the vision was a perfect match
       | for reality.
       | 
       | (Regarding the dreaming comments made by a couple of people: it
       | may be true, but I've been told by family for whom I've planned
       | trips manually that I do "a great job" -- they have no interest,
       | and neither do I, about planning the trip but being taken along
       | for the ride. So there's probably truth to both. People could
       | certainly fantasize about their trip while using a tool to help
       | plan it, even if it were years in the future.)
        
       | giarc wrote:
       | I generally agree with Garry's take on this.
       | 
       | However, I have used tripit.com before and it's quite a nice
       | tool. You simply email them all receipts, booking confirmations
       | etc and it automatically gets added to your trip itinerary.
       | However, it doesn't seem like a super successful business.
       | 
       | The trip planning tool I need aggregates all my accommodation
       | searches (Airbnb, VRBO etc) into a single place and includes all
       | relevant details (rooms, bathrooms, location, features, price per
       | night) and then allows multiple parties to comment. Currently we
       | copy all listings over to a Google Sheet and share it with
       | others. It's super cumbersome and I'd pay for a tool like this.
        
         | tomhoward wrote:
         | TripIt's been a great product for a long time, but not the kind
         | of app he's talking about.
         | 
         | The article is referring more to pre-trip planning for leisure
         | travel, which is a very popular product to build but never
         | successful. I've seen new ones pop up each year since I started
         | working in travel 10+ years ago, and none has ever achieved
         | scale.
         | 
         | FWIW TripIt was acquired by Concur in 2011 for about $100M, so
         | it was seen as valuable, at least to Concur, as they were able
         | to make it part of their offering to corporate clients, which
         | generate huge revenues for them.
        
         | ghaff wrote:
         | TripIt is owned by or at least integrated with Comcur which is
         | owned by SAP. It's extremely useful especially for business
         | travel. When you have 3 or 4 trips in various stages of
         | planning it's useful to see what you've booked and what you
         | haven't.
        
       | xtqctz wrote:
       | I wonder how a more competent form of Siri/Alexa/Home might
       | change these market economics. If we ever come to rely on digital
       | assistants for much more than the weather and turning on our
       | lights, the problem of remembering goes away.
       | 
       | "Hey Siri, book me a flight to Vancouver for next January when
       | prices are below $400"
       | 
       | "Hey Siri, show me my travel itinerary"
        
         | Jarwain wrote:
         | I've been ideating on a travel planner for a while, and one of
         | my original ideas was actually along these lines. I figured I'd
         | have to build out a full travel planner first, but then I found
         | this (https://www.inspirock.com/) which kinda covers the
         | planning part, and probably wouldn't be toooooo difficult to
         | hook into a voice command
        
       | ChrisArchitect wrote:
       | anything new on this since 2012 you think?
       | 
       | Here's a bunch of previous discussion from 7 years ago:
       | 
       | https://news.ycombinator.com/item?id=8419658
        
       | soniman wrote:
       | "Language learning apps are step 5 in the ten step process of
       | achieving programmer hubris nirvana.
       | 
       | 1) I'm in college and I'm going to build an app to easily buy and
       | sell books
       | 
       | 2) Off campus housing is hard, I'm going to build an app to find
       | roommates
       | 
       | 3) Splitting bills with roommates is hard, I'm going to build an
       | app for cost splitting
       | 
       | 4) All my previous apps sucked because they weren't social, I'm
       | going to build a social network app
       | 
       | 5) I'm bored partying with my new friends, I'm going to level up
       | and build an app to learn a new language
       | 
       | 6) I'm lonely, I'm going to build a dating app to find a mate
       | 
       | 7) I found a mate and the whole engagement/wedding industry is a
       | fraud, I'm going to make an app to make it easier to navigate
       | 
       | 8) My children are awesome, I'm going to build apps to manage
       | their time/friends/eating/sleeping/learning
       | 
       | 9) Technology is a waste of time, I'm going to spend my time on
       | other hobbies and my family
       | 
       | 10) I've been working 20 years in a boring industry and I see an
       | opportunity to write boring software that solves boring problems
       | that businesses will actually pay for. Jackpot.
       | 
       | Edit: As others pointed out, should have included: ToDo app, Blog
       | App, and a travel app. Travel should probably be 5 with language
       | at 6."
       | 
       | From here https://news.ycombinator.com/item?id=15508239
        
       | rnoorda wrote:
       | I agree that travel planning is a common (and often bad) startup
       | idea, but I disagree with the reasoning.
       | 
       | Part of the enjoyment of many trips, for me, is the planning. I
       | get to learn about the city, see which places/activities I am
       | most interested in, and gain some small level of insight into the
       | location, the history, the culture, etc. I enjoy talking with
       | friends about what we want to do while we're there, or asking
       | what they liked last time they visited, so I don't feel a huge
       | pain point here. There are certain aspects of travel I don't like
       | planning, such as transportation, but that seems to be where
       | travel startups have been most successful (booking flights, etc.)
       | 
       | Similarly, travel apps don't know what I like. A museum about a
       | certain artist that I'm interested in? Great! A concert for a
       | musical genre I don't have strong opinions on? Meh. And while the
       | software could take my interests into consideration, inputting my
       | preferences to useful levels of detail adds friction to the
       | process.
       | 
       | Finally, I prefer my trips to be flexible. I rarely plan what
       | restaurant I'm eating at; I'll walk around and see what looks
       | good when I'm there. And if I see something near where I'm
       | staying that seems interesting, I can do that instead of whatever
       | I had planned for that afternoon. Travel planning generally
       | strikes me as more limiting than freeing.
       | 
       | Perhaps there is something great that just hasn't been created
       | yet, or maybe my travel needs are sufficiently unique that I'm
       | just not the target market, but I'm not holding my breath.
        
       | fauria wrote:
       | The article refers to leisure travel. There are multiple
       | successful enterprise travel startups, such as TravelPerk:
       | 
       | https://en.m.wikipedia.org/wiki/TravelPerk
        
       | kogir wrote:
       | Instagram and Trello seem to be doing ok.
        
       | trhoad wrote:
       | Not too sure about this take. By this logic, the car industry
       | would be bankrupt - people don't buy cars that often. Isn't the
       | real issue that the spend vs. frequency is off? If I spend (on
       | average) $1 a day on an app, that's a pretty good business. If I
       | spend $10,000 every 10 year, that's also a good business.
       | However, if I spend $1 every year, that's likely a bad business.
       | It's not about how often, but how often as a function, with how
       | much as the parameter.
        
         | bellyfullofbac wrote:
         | Huh, I doubt cars is a good example. If I see the Ford logo
         | every day as I pick up my car keys, and then it's under my nose
         | as I hold my steering wheel, then when I buy a new car I'll
         | probably consider Fords first (and maybe a terrible experience
         | will make me avoid them).
        
         | throwaway744678 wrote:
         | The point, I believe, is that the car is the central thing you
         | are buying; whereas the "trip planning tool" is an accessory to
         | the actual thing you want (the trip itself).
        
         | trhoad wrote:
         | And a great example of this? Airbnb. Pretty much disproved the
         | entire post.
        
           | dekmetzi wrote:
           | have used airbnb's planner - it's great. Admittedly, not in
           | the past year - but then I haven't travelled, either.
        
       | it wrote:
       | youli.io is doing it, steadily gaining traction. Disclaimer: I
       | built their mobile app.
        
       | dang wrote:
       | One past discussion:
       | 
       |  _Travel planning software: The most common bad startup idea
       | (2012)_ - https://news.ycombinator.com/item?id=8419658 - Oct 2014
       | (180 comments)
        
       | basch wrote:
       | Personally, I think part of it is that it hasnt been done well
       | yet. Everyone focuses on one problem instead of looking at the
       | entire experience holistically.
       | 
       | A feature that rarely gets put at the top of the list is true
       | collaboration. Traveling with just a spouse or with a group,
       | multiple participants have different wants, needs, preferences,
       | interests. Maybe one person is in charge of travel logistics, one
       | in charge of food, one in charge of activity discovery.
       | 
       | There's not enough auto scheduling where you say "we want two
       | days of rest, one day of museums, and to eat out 4 time" where it
       | fills in the rest.
       | 
       | Good collaborative travel software needs voting. It needs a way
       | for teams of people to make wishlists and then helps determine
       | which will work out the best. Is it smart enough to notice
       | between 3 people they picked 3 different mexican restaurants, so
       | it should probably figure out which of those 3 is the best, or
       | ask if you want to eat mexican 3 times.
       | 
       | Maybe everyone saying it cant work just cant see how great it
       | could be. If it was Apple level "it just works" a group of
       | friends might click "plan a trip" and swipe through some options
       | for a while, JUST FOR FUN, and an hour later have a complex
       | entire everything booked. It could even include some
       | Splitwise/escrow functions. It could help you use the right
       | credit card for the right purchase. It could help you maximize
       | points across vendors. When I travel as a family, vs when I
       | travel with friend group A vs when I travel with friend group B,
       | the brand of rental car may change depend on the best available
       | deal given our different memberships. Ideally, this software has
       | everyones usernames and passwords and knows how to access loyalty
       | only pages from the vendors. Theres TONS of little complex
       | interactions in travel that could be abstracted away by smart
       | machines. If you think a group spreadsheet is the answer, we dont
       | have the same type of friends. I'm not unleashing an 8 or 12 year
       | old on the master plan vacation spreadsheet, but they can swipe
       | through Orlando options all day long.
       | 
       | A way for it to be "used every day" is for it to aggregate Yelp
       | and Google Reviews, and local events and let you plan more than
       | just out of town travel. "What are we doing before the concert on
       | Saturday, do our babysitters have the schedule?" Another way to
       | make it "used every day" is to just make it damn fun to use.
       | Friend groups sitting around, swiping and daydreaming about dream
       | vacations they might never take. Does nobody sit around and
       | bullshit like "we should go to Florida." "I want to go to
       | Nashville." "How about Gulfport." "As long as it has casinos."
       | Then once an amazing trip is planned, impulse takes over and
       | everybody says fuck it lets just do it. Vegas doesnt need to be
       | the only impulse destination.
        
         | rakoo wrote:
         | Every time we travel with my friends we use the best travel
         | planning software ever: a spreadsheet. It's the only tool that
         | can bring together all the features you need, while giving you
         | the flexibility of having your own organization:
         | 
         | - maybe you want to list everything in one sheet, maybe you
         | want to split the "established" and the "ideas" in different
         | sheets
         | 
         | - thanks to the beauty that is the Web, if something looks
         | interesting, or you need to keep a tab on flight prices, you
         | can just put a link to the resource with some comments. Include
         | the link to the PDF of a 2-day excursion if you want. Add
         | photos. Anything, really.
         | 
         | - if you need to vote, everyone can just put their names in
         | front of the proposals
         | 
         | - with Google Docs you can even edit the same doc
         | simultaneously and there is one single link that always point
         | to the latest version
         | 
         | I do agree with the fundamental insight of TFA: if you're only
         | going to use it once or twice a year, you don't want to take
         | days getting familiar with the tool only to forget about it the
         | moment you come back. And as a developer/PM you can't have
         | every single use case prepared.
         | 
         | Sometimes it's better to just let people self-organize instead
         | of trying to sell them something that's not better for them.
        
           | basch wrote:
           | >you can already build such a system yourself quite trivially
           | by getting an FTP account, mounting it locally with
           | curlftpfs, and then using SVN or CVS on the mounted
           | filesystem.
           | 
           | There's no way I'm turning kids loose on a spreadsheet to
           | tally their votes for a Disney vacation.
        
             | rakoo wrote:
             | I didn't include that kind of users, because I'm not
             | travelling with them. Just like you I wouldn't trust them
             | with the main spreadsheet, but surely you can give them
             | their own spreadsheet: they won't be participating in most
             | decisions anyway, so it's not like you'll need to copy
             | paste most of it
        
         | sigg3 wrote:
         | There's definitely opportunity here, but at great - perhaps
         | even prohibitive - complexity.
         | 
         | I'm not gonna sleep tonight, am I?
        
         | jperras wrote:
         | > Good collaborative travel software needs voting. It needs a
         | way for teams of people to make wishlists and then helps
         | determine which will work out the best.
         | 
         | A few years ago we built this exact thing for an airline that
         | you have definitely heard of. I believe it ended up being
         | shelved due to internal politics/shuffling, but it encompassed
         | everything that you described except non-travel/lodging
         | scheduling.
         | 
         | The problem with these kinds of systems is that you always end
         | up having to declare one person the de facto dictator/organizer
         | (which effectively mimics reality), and the whole experience is
         | perhaps overkill for groups of less than 6 people who would
         | likely just conduct the informal planning over an SMS group
         | chat.
        
           | basch wrote:
           | I dont think group tinder for restaurants is that complex,
           | from the UX side.
           | 
           | I dont see why there has to be a leader. Why cant it be a
           | wikipedia style, "anybody can edit anything"? Or the option
           | to have admins and just voting participants? If there must be
           | a leader, why cant the AI be the leader? Or if nothing else,
           | why isnt it just a pretty interface for tallying votes. "Oh,
           | it seems going to a football game is way more popular of an
           | idea than any of us expected."
           | 
           | It should also take into account events happening that
           | overlap the trip. If I am there week A maybe football games
           | are an option, but if we are there week B maybe its a country
           | concert. Is there any good local event planning for groups
           | software? It could be as simple as "What showtime works for
           | everyone, where are we eating, do I need to bring anything."
           | Structured conversation, that learns over time.
        
         | slim wrote:
         | In 2007 I built a text highlighter service for the web. It was
         | really as usable as it could be : you click a button and start
         | highlighting text in the page. At the time social bookmarking
         | was still relevant and my web highlighter was a better social
         | bookmarking. But by examining usage patterns, I quickly
         | realized it's a dead end : keeping things organized is work.
         | Apart from nerds nobody would take the time and have the
         | discipline to keep things organized outside the context of
         | work. Once I realized that I knew del.icio.us which I was using
         | every day is doomed. And I think that travel planning software
         | is doomed for the same reason not because use frequency is low.
         | Leisure is the wrong context for planning software.
        
         | ozim wrote:
         | Don't want to be offensive but your insight is not really
         | insightful.
         | 
         | Why?
         | 
         | Because it goes in totally wrong direction.
         | 
         | Most people don't want to work on stuff or plan the trip - they
         | want to pick up the phone, tell what they want and have it
         | organized. Organizing or even putting your wishes into some
         | forms is work and that is not what people want ... they want to
         | have VACATIONS and not fill in some application forms.
         | 
         | I work in insurance area - my business people would like to
         | make forms so business owners can fill in what they have and
         | what they need in some magic form and that software does the
         | rest. Removing middle people who pick up the phones and moving
         | work of filling in details to the customer.
         | 
         | I see it is not working because business owner wants to call
         | someone, tell him "I have a bakery, I want insurance" and be
         | done with it. Because he is busy making bread, he does not give
         | a damn about your risk compliance process.
         | 
         | Last point is - people also don't want to pay the real price
         | for what it takes to have custom vacations organized - that
         | most people pay for all inclusive in some resort go to swimming
         | pool, have Swedish table and they are happy with it, because
         | they don't have to think about anything and they have all
         | organized.
         | 
         | "All inclusive" is shitty vacation by my standard and I like
         | custom trips but I go into so custom stuff that you don't have
         | database for that because no one is going into those places
         | because of what I wrote earlier.
         | 
         | There is no business in travel planning because it is people
         | who are into custom stuff they want to do themselves (and don't
         | pay) niche or get "all inclusive" and don't care about anything
         | whales. Maybe there are some people somewhere in between but I
         | don't think you are getting money out of them.
        
           | zerr wrote:
           | What about products for travel agencies? B2B that is...
        
             | ozim wrote:
             | I think there is quite cutthroat competition there already
             | financed by people who own travel agencies.
             | 
             | You probably don't have a chance as an outsider.
        
           | TeMPOraL wrote:
           | You've hit the nail on the head, and I find it applies so
           | many more things in life than just travel. It is my general
           | observation that many people, as they progress through their
           | life, reach the stage where they have more disposable income
           | than time. And suddenly, all that tech fascination with self-
           | service becomes extremely annoying.
           | 
           | I have personal examples from "the other side" for the cases
           | you give.
           | 
           | Insurance-wise, I've been procrastinating on getting some of
           | the belongings we have at home insured, because the insurance
           | agent keeps coming back to me with calculations and offers I
           | need to look at. But I have neither time nor patience to deal
           | with it - especially not to study PDFs with tables full of
           | calculations that were explicitly designed to be hard to
           | compare[0]. The only interaction I wanted to have is, "this
           | is where we live, this is the stuff we want insured, tell me
           | how much to pay and where to send the money". They're losing
           | money because they try to give me opportunity to save
           | money[1].
           | 
           | Travel-wise, my wife and I both always looked down on people
           | going on all-inclusives - but we took a chance and went on
           | our first-ever all-inclusive a few years ago. We were
           | immediately sold on the concept. It wasn't even a _good_ all-
           | inclusive - it was the cheapest one we could find, and the
           | resort smelled like goats half the time - but it was the
           | first time we _actually rested_. The amount of bullshit that
           | goes into vacations is hard to even imagine until you
           | experience being free of it. Even having to make a decision
           | when, where and what to eat on a given day is a hidden source
           | of background anxiety. On an all-inclusive, the only thing
           | you need to worry about is what to do with all the worry-free
           | leisure time you have.
           | 
           | So yeah, I agree with your conclusions. And in particular:
           | 
           | > _people who are into custom stuff they want to do
           | themselves (and don 't pay) niche or get "all inclusive" and
           | don't care about anything whales_
           | 
           | Sometimes, perhaps often, those might be the same people.
           | Personally, my all-inclusive experience convinced me that I
           | should mentally separate the type of travel I want into
           | categories. If I want to explore something niche, I'll
           | continue to plan it myself. If I want to _actually rest_ ,
           | I'll reach for the most bullshit-free all-inclusive
           | experience I can get - as close as possible to "wire some
           | money and be told what plane to catch".
           | 
           | (Though calling all-inclusive travelers "whales" is perhaps
           | exaggerated - all-inclusives are _ridiculously cheap_ these
           | days, if you 're willing to make compromises on luxury looks
           | and you book far ahead in advance.)
           | 
           | --
           | 
           | [0] - Because, of course, businesses are douchy like that.
           | 
           | [1] - Or, perhaps, to fail at saving money - because, again,
           | businesses are douchy like that.
        
           | basch wrote:
           | >they want to pick up the phone, tell what they want and have
           | it organized.
           | 
           | Only because nothing better has come along. I know plenty of
           | people who basically refuse to make phone calls. Cant order
           | online, they will go to a different restaurant.
           | 
           | >Organizing or even putting your wishes into some forms
           | 
           | Exactly why it needs to be swipes.
           | 
           | Open the App
           | 
           | Invite Friends
           | 
           | Swipe Destinations
           | 
           | Click on destinations to swipe activities. Restaurants.
           | Pretty pictures.
           | 
           | If its more complex than Tinder or TikTok or Pinterest youre
           | right it wont be FUN to use. The whole point is that the act
           | of planning itself should be pleasurable.
           | 
           | People love endless feeds of pretty pictures.
           | 
           | The fact that peoples responses are forms and spreadsheets
           | tells me I havent explained myself well.
           | 
           | It doesnt need to be travel only. I use Yelp and Uber at
           | home, and away from home.
        
             | ozim wrote:
             | I don't know what is about swipes but those are underused I
             | agree. Does Tinder have some kind of patent on swiping
             | decisions?
             | 
             | What you describe here is in my opinion more interesting.
             | Because that would be more like choosing which "all
             | inclusive" most of people want. If typing is cut to minimum
             | and as you mention there are mostly pretty pictures that
             | one has to swipe left or right it might work.
        
               | basch wrote:
               | Not only are swipes underused to build consensus, I dont
               | even believe Tinder is the best example. Baby name apps
               | are. A couple download an app, join a meeting room and
               | swipe. Common names appear on a list.
               | 
               | Now imagine that a restaurant picker could determine
               | whether you never want mexican or dont want mexican
               | today.
               | 
               | Swipes are too often thought of as a binary left/right,
               | when really they are more of a radial menu. Swipe left-up
               | could mean not this time. Swipe left-down means never.
               | Swipe straight up to signify something as to come back
               | to. Swiping is easily 4 to 6 to 8 different outputs of
               | vote. The screen should represent a different color for
               | each one until you let go, so you know which option you
               | are releasing on. Things like Maya have had radial menus
               | forever. If you built true swiping radial menus, you can
               | even have a second later of options once the first has
               | been hovered over for a while.
        
               | ozim wrote:
               | I would not go into radial menu unless it is some kind of
               | specialist app. I would cut it down to left/right up/down
               | - yes tinder is quite binary and does not have "maybe" as
               | an option.
               | 
               | Still you have to build database of choices which will
               | cost quite some money.
               | 
               | Tinder has this upside that their database of choices is
               | building on its own.
        
               | basch wrote:
               | Technically tinder is already more than binary, as
               | upswipe is a different form of positive swipe than right
               | swipe. It works there. Theres really no reason that
               | throwing a picture to one of the four corners cant work.
        
         | killion wrote:
         | I built exactly what you describe at Flights With Friends. But
         | the thing I learned is that group trips are not a democracy.
         | Trips without a dictator who makes the decisions don't actually
         | happen.
         | 
         | Building tools for the dictator is hard because getting the
         | other group members who are not the dictator to actually use
         | any tool is too much work. You are always dependent on the
         | least reliable member of the group.
         | 
         | This is the exact reason that travel cost splitting tools don't
         | work and the dictator just ends up paying for everything and
         | getting the group members to pay them back. If they used a bill
         | splitting tool the flights and hotels would sell out before the
         | slowest member of the group put in their credit card.
        
           | lastofthemojito wrote:
           | As the self-declared benevolent dictator for several trips
           | I've planned, I agree with a lot of what you said.
           | 
           | I've led a couple of great group trips to places I'm
           | passionate about by emailing a group of friends and
           | essentially saying "I'm going to go to X, here's what I think
           | is amazing about X, and here are the proposed dates", and
           | essentially getting folks to opt-in or not. Once the trip is
           | locked in, there's certainly some discussion and folks say "I
           | heard there's Y in X, let's do that!" and there's probably
           | time to for that activity. But yeah, you need one master of
           | the itinerary.
           | 
           | I do disagree somewhat about the cost splitting thing though
           | - I've had several good experiences using SplitWise, although
           | the groups have been relatively small - from 3 to 6 people or
           | so. Maybe if you have more people, or weird family dynamics,
           | or technophobes, it doesn't work out.
        
             | killion wrote:
             | You are absolutely correct - Splitwise is great. I was
             | thinking about the failed startups that did the splitting
             | before the trip and then pay the vendors directly.
             | Splitwise makes the process of getting reimbursed much
             | better.
             | 
             | Also benevolent is the right prefix for dictator in this
             | case. This person's reputation is on the line and they are
             | working hard to make sure their friends/family have a great
             | vacation.
        
         | lastofthemojito wrote:
         | >Personally, I think part of it is that it hasnt been done well
         | yet. Everyone focuses on one problem instead of looking at the
         | entire experience holistically.
         | 
         | That's actually the exact opposite of the conclusion I came to.
         | I think the do-it-all travel planner apps have never worked for
         | me because there's some aspect of planning I want to do
         | differently or some case they didn't think of, so I end up
         | feeling like the entire product doesn't work for me.
         | 
         | The apps I've repeatedly used for travel are smaller or more
         | general than just travel - I've used Splitwise a number of
         | times on group trips (or at times even when a trip isn't
         | involved) to equitably split costs. It doesn't do anything
         | else, but it does its thing well. And I've certainly made use
         | of a lot of shared Google Docs to collaborate on itineraries or
         | packing lists, etc. I don't feel like I need a travel-specific
         | chore coordinator app when I can just have a shared spreadsheet
         | that lists which couple is making dinner which night at the ski
         | house. There are a few web-based road trip planners I've used
         | that seem to do a nicer job than just Google Maps for multi-day
         | road trips with many stops, but of course not all trips fall
         | into that category.
         | 
         | So yeah, I think a la carte solutions for different aspects of
         | travel planning work ok for me - find a niche and do that one
         | thing really well.
        
       | phsource wrote:
       | Oh boy -- I'm the cofounder of Wanderlog (https://wanderlog.com),
       | a YC W19 startup exactly focused on planning travel. And I've
       | really read all these articles
       | 
       | This originally was big on Hacker News in 2014:
       | https://news.ycombinator.com/item?id=8419658
       | 
       | This is really just the latest in a long list of articles about
       | why travel planning startups aren't worth pursuing:
       | 
       | - https://www.phocuswire.com/Why-you-should-never-consider-a-t...
       | 
       | - https://paansm.medium.com/the-top-5-reasons-your-travel-star...
       | 
       | But we're still at it and have grown a ton over the past year!
       | 
       | - On frequency: I think we're underestimating folks' ability to
       | remember here! If the product actually is good, people will
       | remember it.
       | 
       | - On being a real pain point: It's true that people have many
       | "good enough" solutions to travel planning, but travel planning
       | tools have failed because the past products really just haven't
       | been better by enough than using Google Sheets -- they assume
       | that people don't like planning, or that they plan a certain way,
       | and try to save time and automate it. In fact, people _love_
       | planning and sharing their trips! The tool just needs to work
       | around the traveler, rather than dictate
       | 
       | Still, it's instructive that none of the links in the 2014 post's
       | comments work. Will we prove them wrong? We can check back in 3
       | years when this article comes back to the front page again xD
        
         | ska wrote:
         | You don't have to be just better than google sheets; you have
         | to be a lot better than google sheets while also not
         | introducing significantly more friction. Ideally none.
         | 
         | I think the space is hard because it involves tying together a
         | number of different functionalities many of which are rarely
         | done well, some which have never been done well.
         | 
         | Good luck! (meant sincerely).
        
       | dakial1 wrote:
       | Like many here I also had an Trip Planner idea, also because I
       | was solving my own pain point, to accurately create a feasible
       | schedule for trips. My MVP (which is actually my travel planner)
       | is a simple Google Spreadsheet that uses Google Maps API to
       | calculate drive times between destinations (I like to do car
       | trips). So i simply use it to put each destination, calculate
       | driving tim and time at destination to fit the most destinations
       | inside a day. It could become a product if it had access to a
       | huge destinations database (like tripadvisor, Gmaps, etc.) with
       | infos like "estimated visiting time", cost, etc... But I came to
       | the same conclusion as Garry, this wouldn't be something that
       | would appeal to many people.
       | 
       | Here is the link for the spreadsheet for the curious (you'll need
       | a Google Maps Api key):
       | https://docs.google.com/spreadsheets/d/16T9kLpbqciKCLNWOoOV1...
        
       | Graffur wrote:
       | No stats on Yahoo travel usage, no stats on how many people love
       | to work on the travel product idea, no stats on how common the
       | travel product idea is, no data on the problem of 'spending
       | enough quality time with friends and family' or how that relates
       | to travel.
       | 
       | Also, some things I do less than travel:
       | 
       | * Amazon prime day sales (once a year)
       | 
       | * Christmas (once a year)
       | 
       | * Dentist (2/3 times a year)
       | 
       | * Get my car serviced
       | 
       | * Get my bike serviced
        
         | lostinquebec wrote:
         | > Travel planning software: The most common bad startup idea
         | (2012) <------
         | 
         | 2012. Can you name a travel planning startup in the last 9
         | years?
        
       | sentinel wrote:
       | Besides the point in the article, I want to point out how good
       | the writing is. The author captured me from the first sentence
       | and I read all the way thru.
        
       | keeptrying wrote:
       | Been there, done that unfortunately - long time ago. Pivoted to
       | selling experiences Sold by adventure SME. Was impossible to
       | scale as each needed support to get their adventure itineraries
       | online.
       | 
       | Painful.
       | 
       | Travel planning seems to be common wrong idea and the other is
       | dating websites.
        
         | postsantum wrote:
         | What's wrong with dating websites? The only thing I can think
         | of is how saturated this space is
        
       | neither_color wrote:
       | _Which leads us back to trip planning. How often do people really
       | plan trips? For the typical working adult, probably once or twice
       | a year if you 're lucky. In fact, Americans are notorious for
       | shirking vacation, clocking the lowest rates of vacation on the
       | planet. Twice a year just doesn't cut it._
       | 
       | This is something I've thought about before. European friends
       | I've met put a lot more thought into destination "discovery" than
       | Americans do. From my own observation, Americans just want to go
       | to places they've been to before(for example that yearly trip to
       | Cancun or Miami) or to a place that theyve been invited to for a
       | specific purpose ("my friend's wedding in Vegas"). In those cases
       | most of the planning is already decided for you, and you only
       | think of where you'll stay and what you'll do when you get there.
       | Only a very small set of would-be nomads or people on backpacking
       | trips seem to be interested in frequently planning new place
       | discovery.
       | 
       | Before Covid though I did start to see more aspirational trip
       | planning come up in casual conversations based on places they'd
       | seen on social media. For example in the years before covid Bali
       | was really well known among Europeans, but wasnt on many
       | Americans' radar until they started seeing instagrammars
       | photographing beautiful locations. Most talks were of the "would
       | be nice" variety. These are my own anecdotes from talking to
       | people of course, the only evidence I can think of is that there
       | were no direct flights from mainland America to Indonesia like
       | there were for Thailand, Australia, and Singapore. I wonder if
       | there's a way for a social media savvy would-be trip planning
       | startup to target people who follow and interact with travel
       | "influencers" with messaging like "here's how you can make it to
       | X, on $50/daily spend, within a time constraint of 2-3 weeks" I
       | personally was inspired by a guest blog post on Tim Ferriss site
       | many years ago.
       | 
       | https://tim.blog/2013/08/05/cheap-travel-in-paris-new-york-h...
       | 
       | Note: Im thinking in 2019 or 202X post-pandemic terms. Covid is a
       | whole new level of trip planning complexity and ethics that
       | merits its own discussion. You definitely cant go to Bali as a
       | tourist at all right now.
        
         | munificent wrote:
         | This is a good observation. I don't know if there's a name for
         | this psychological effect, but I observe it in many areas of
         | life. The basic rule is:
         | 
         |  _The fewer future choices you think you will have, the more
         | risk-averse you will be when making the current one._
         | 
         | You're more willing to roll the die and lose if you know you'll
         | get more rolls in the future. Americans generally take fewer
         | vacations than Europeans, so the opportunity cost of a single
         | trip is higher. Because of that, it's natural to choose safer
         | known vacations. Trying out someplace new and running the risk
         | of it going poorly is harder to swallow when that may be your
         | own significant trip in a year or two.
         | 
         | A European is more likely to gamble on a new destination
         | because if it doesn't work out, well, they've got a couple more
         | trips coming soon to even it all out.
         | 
         | (Also, there is the practical matter that Europeans have access
         | to a much wider variety of vacations for less money because
         | everything is smaller and closer. Americans _do_ in fact
         | vacation in a wide variety of places, but those are usually
         | different states in the US, which is mostly invisible to
         | Europeans. Most people in the US have visited a number of other
         | states.)
        
         | np- wrote:
         | I don't think this is a US vs Europe thing. There are a LOT of
         | Europeans who go to the same exact beach in southern Europe
         | every single year. Take any RyanAir flight from the UK to
         | Spain, and you will see that the average passenger is not
         | exactly the educated elite who have put a lot of thought into
         | their trip.
        
       | llampx wrote:
       | The author doesn't seem to go into why travel-planning software
       | is not successful, except for that it isn't discoverable since
       | people only use it once in a while. I think the same can be said
       | for a lot of services, like handymen (Angie's List)
       | 
       | One other reason is I think that travel planning is hard. Getting
       | multiple people to agree on a destination, hotel, fares etc is
       | all hard work. So most people only plan things with people whom
       | they're familiar with, like close friends and family. If there's
       | already a communication channel open like texting or Whatsapp etc
       | it makes no sense to introduce more friction by having travel
       | discussion go through a different channel. I remember an app for
       | couple communication, Between. It had a similar problem. Why add
       | another communication channel?
        
         | bellyfullofbac wrote:
         | Surely there's a way to do it better than just over text? It's
         | a 4-dimensional (time and space) experience isn't it: "After
         | lunch on day 2 of the vacation, what attraction do you want to
         | visit?", or, "When do we have time to squeeze a visit in that
         | cafe that all the Instagrammers post about? [Yeah, like it or
         | not this is the reality]".
         | 
         | A Miro[1]-like collaborative map would be interesting, every
         | participant of the trip can vote what they want to see, the app
         | can calculate the best itenerary (route and time), maybe even
         | split up the group if some members are really not interested in
         | some things (e.g. a visit to the local football team's museum,
         | or the 5-star steak restaurant where there are vegan members).
         | 
         | [1] https://www.youtube.com/watch?v=pULLAEmhSho
        
           | TeMPOraL wrote:
           | It's more than a 4-dimensional space - it's a probability
           | distribution over 4-dimensional space, one that you want to
           | explore ahead of time, and you never really know for sure
           | where you're on it until your trip is over. I'm yet to see a
           | planning tool that handles this.
           | 
           | What I mean by the "probability distribution" part is, your
           | trip plan isn't really a specific plan - it's a set of
           | possible plans. You may have concerns like, "what if we
           | arrive late on the first day?", or "what if the main
           | attraction for the 2nd day is closed", or "we're not sure at
           | this point where we'll eat", or "oh crap, it's raining today,
           | what do we do?", etc. You have to navigate these questions in
           | your head. I'd love to have a tool that makes this easier.
        
       | MarkLowenstein wrote:
       | This is a great quote!
       | 
       |  _I only have a finite number of slots in my brain. If I don 't
       | remember it, I won't use it._
       | 
       | Why do I feel like computer industry people turn a blind eye
       | toward this? It may be that successful tech people have
       | practically infinite slots in their brains, so they aren't
       | sympathetic to us regular people that do not. An example is the
       | common question "Why didn't you use [X framework] to do this?" as
       | if the possibility of answering "because I didn't know [X
       | framework] existed" would be absurd.
        
         | Viliam1234 wrote:
         | You are supposed to be a full-stack developer (also a
         | DevSecOpsManagerJanitorEverything), so that means all
         | frameworks for all possible parts of the application.
        
         | HWR_14 wrote:
         | In no small part, because the "slots" don't seem relevant in
         | many cases. I couldn't tell you my dentist's name right now,
         | but it's there, saved in my phone in case I need care tomorrow.
         | Travel planning sites would be forgotten on my computer as a
         | bookmark. Etc.
        
       | wly_cdgr wrote:
       | The good version of this wouldn't be about making it easier or
       | faster, it would be about making a sandbox for semi-structured
       | social fantasy trip planning. Let people plan trips they may or
       | may not ever take, just for fun. Like people create and customize
       | characters in RPGs and The Sims just for fun
        
       | OJFord wrote:
       | I would have thought it's to-do/kanban or note-taking apps (but
       | with some One Weird Reason they're different and about to take
       | the world by storm). Which interestingly enough is not at all
       | like the reasoning here - they're pretty sticky, or at least
       | until you move on to try the next one - there's just so many of
       | them you're going to need much bigger scope to even start to
       | think about making any money at it. (e.g. Notion has legs, but
       | it's both to-do/kanban _and_ note-taking, and also database /CRM
       | sort of thing. All the others I can think of are minor pieces of
       | a much bigger pie - Atlassian, Microsoft Office or whatever
       | Wunderlist fell into, Github, Gitlab, ...)
        
       | tomhoward wrote:
       | Fun fact. When Garry posted this, I immediately sent him the
       | pitch doc for my company's travel planning app, which I was
       | convinced had cracked the code and overcome the issue he'd
       | written about. Surprise surprise, we hadn't. And 9 years on,
       | neither has anyone else, perhaps apart from players that were
       | already big in travel then like Tripadvisor, and Google, which
       | has the scale to succeed at anything if it makes them money,
       | which travel does given how deeply they can insert themselves
       | into the transaction path.
        
       | modeless wrote:
       | I thought it was task tracking software.
        
         | mrweasel wrote:
         | 10 years ago it was todo lists.
        
           | postsantum wrote:
           | Still going strong, at least in my circles. Kind of
           | depressing to see bright people inventing another app with a
           | checkbox on its icon
        
         | yamazakiwi wrote:
         | I haven't heard of anyone building this, is this what
         | enterprise types are doing? Like a Jira or Monday.com?
        
           | wutbrodo wrote:
           | Todoist, asana, Evernote, trello, etc etc. For a certain
           | segment of society, services like these are perennially in
           | demand, and there's always a new one promising a new twist
           | that will actually keep you using it and transform your life.
           | 
           | Part of the ubiquitous demand for these services is because
           | they're very useful, and partially it's because of how many
           | people are sold on "productivity porn" and the idea that you
           | can organize yourself out of being overwhelmed and ridden
           | with FOMO anxiety (not on my high horse here: I've definitely
           | been there).
        
       | cortesoft wrote:
       | There seem to be a number of successful companies in the travel
       | space... are they not actually?
        
         | giarc wrote:
         | He's not referring to trip planning as in Expedia, Kayak etc,
         | those are trip booking. He's referring to tools that allow you
         | to plan trips with friends (ex. Monday we are going to eat
         | here, Tuesday take a trip here, stay at this hotel, take these
         | flights).
        
       | koboll wrote:
       | Tell that to Pieter Levels, who's made a fortune off travel
       | planning software as a one-man shop.
        
         | blahblahblogger wrote:
         | > Tell that to Pieter Levels, who's made a fortune off travel
         | planning software as a one-man shop.
         | 
         | A "fortune".
         | 
         | He has a lot of little projects, what % of his revenue is his
         | travel site/app? And how much?
        
       | stemuk wrote:
       | I think in some ways this is also a question of specialized vs
       | universal tools. If I plan a vacation with friends I believe I
       | could do it 90% of the way just as well with a plain old shared
       | word document/todo list.
        
       | theonlybutlet wrote:
       | That's interesting!
       | 
       | Google's is very good, myself and my friends use it. Perhaps
       | solely due to its tight integration with your Gmail and search.
        
         | tomhoward wrote:
         | It works for Google as they make basically all the money in
         | online travel. Like, really, Google makes so much money out of
         | travel, it's worth it for them to spend invest large amounts on
         | getting people to plan/book travel on their platform, because
         | it just means more money for them.
         | 
         | The biggest players in online travel, Booking Holdings (Fmr
         | Priceline Group) and Expedia combined spent $11B on Google
         | advertising in 2019, which was about half their reported
         | revenues that year.
         | 
         | The point of the blog post - that travel planning apps can't
         | get user retention - doesn't apply to Google, as most people
         | use Google every day anyway, so they already have the
         | retention, and it's easy for them to funnel people into their
         | travel section when they see a user entering travel searches
         | into the main search box.
        
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