[HN Gopher] Open offices have driven Panasonic to make horse bli...
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       Open offices have driven Panasonic to make horse blinders for
       humans (2018)
        
       Author : airstrike
       Score  : 71 points
       Date   : 2021-07-26 17:51 UTC (5 hours ago)
        
 (HTM) web link (techcrunch.com)
 (TXT) w3m dump (techcrunch.com)
        
       | 908B64B197 wrote:
       | Just get an office with a door.
        
         | cjsawyer wrote:
         | "let them eat cake"
        
           | 908B64B197 wrote:
           | Unless you are at a top 10 company, open floor plans are a
           | cost-cutting measure. That's a red flag!
        
             | dogorman wrote:
             | I don't think you'd be so obtuse to respond with a _' just
             | get a better job'_ comment if you understood that
             | expression, so for future reference:
             | https://en.wikipedia.org/wiki/Let_them_eat_cake
        
         | da_big_ghey wrote:
         | "if youre homeless, just buy a house"
        
           | addison-lee wrote:
           | "If you're poor just make more money"
        
       | da_big_ghey wrote:
       | These sound awfuly bad for wearing, i would be so nervous less my
       | periphery vision. I have office with a door and will kill to keep
       | it. Ability to have a call in peace and quiet, talk without being
       | heard and without hearing others, do work without other persons
       | looking over my shoulder, constant bothers, have not the visual
       | distractions, are all reasons why I can have any productivity.
       | Open office classic case of a surface cost savings but lost
       | productivity make very expensive in actuality.
        
       | honkycat wrote:
       | I hate open offices for many reasons. I am one of the fortunate
       | people who can tune out the world around me an concentrate
       | amongst the bustle.
       | 
       | One thing is everyone to your left, right, and behind you being
       | able to see your screen, which makes checking any sensitive
       | personal information annoying.
       | 
       | Additionally: Between the person to your left and right, you only
       | have a tiny little window of workable space for your desk.
       | Basically just a keyboard and mouse, and a water bottle if you
       | are lucky.
       | 
       | What an obnoxious, stupid way to make us work. Little did we know
       | that cubicles were the NICE version of office work.
        
         | blaze33 wrote:
         | > everyone to your left, right, and behind you being able to
         | see your screen
         | 
         | This always bugged me, did some research while writing this
         | answer, so TIL it's called the audience effect [1]: when a
         | person's behavior changes because they believe someone else is
         | watching them.
         | 
         | At some level it reminds me of the double-slit experiment and
         | how the interference pattern disappears once you start
         | measuring through which slit the particle goes. Do some results
         | fundamentally require their process to stay hidden to the
         | observer if they're ever to see the light of day? Still
         | wondering...
         | 
         | [1] https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5095155/
        
         | toast0 wrote:
         | > What an obnoxious, stupid way to make us work. Little did we
         | know that cubicles were the NICE version of office work.
         | 
         | When I started working, in cubicles, 20 years ago, people would
         | complain and say we should have offices, not these awful
         | cubicles. Now I'm wishing for cubicles. I pity the next
         | generation that missing open offices because somehow something
         | worse was foisted upon us.
        
           | maccard wrote:
           | How about "everyone has a laptop, so just take the first free
           | desk when you get in in the morning?"
        
             | 908B64B197 wrote:
             | Hint: if you hot-desk but never saw a full fare business
             | class ticket paid by your employer, it's time to switch
             | job; you are at a cost center.
        
             | cmckn wrote:
             | Clearly so many nightmarish things about this setup, but
             | the one that makes my skin crawl is: my chair. Can you
             | imagine having to sit in a different, random office chair
             | every single day? It's like getting in your car every
             | morning and someone has adjusted your seat and mirrors. I'd
             | probably resort to hiding my favorite chair in a broom
             | closet. Not to mention having to sit in the dried sweat and
             | crumbs of who-knows-how-many other people all the time.
             | _shivers_.
        
               | FalconSensei wrote:
               | Also monitor: brightness and contrast, positioning.
        
             | kevinmchugh wrote:
             | "hot-desking"/"hotelling". All the productivity downsides
             | of open office, plus opaque social hierarchies
        
           | Bancakes wrote:
           | How about 'classroom office'. You have desks you can move
           | around in any formation and make cliques. Plus everyone is
           | used to it from K12 + uni.
        
             | Polycryptus wrote:
             | You're joking, but I've read that Valve Software does/did
             | something similar, every desk in their office is on wheels
             | so you can move your desk to join up with whatever project
             | you want.
             | 
             | Maybe unsurprisingly, I've also read stories of
             | "clique"-ish behavior there over the years (though I can't
             | confirm how true they are.)
        
           | odiroot wrote:
           | > because somehow something worse was foisted upon us.
           | 
           | Hot-desking without any personalisation opportunity is the
           | next big thing.
           | 
           | Just rows and rows of homogenous work terminals.
           | 
           | Plug in, crunch, go out.
        
             | cuddlybacon wrote:
             | Yeah. It seems like a lot of hybrid setups are going to
             | have shared desk spaces going forward.
        
           | christophilus wrote:
           | We're a pair programming company, and we believe in it so
           | much that we make each pair spoon each other while
           | programming.
        
             | BruiseLee wrote:
             | Atlassian by any chance?
             | https://www.youtube.com/watch?v=8wUOUmeulNs
        
             | smegger001 wrote:
             | In individual "offices' taking designs inspiration from the
             | Japanese so called "coffin hotel" these of offices are
             | stacked three high.
             | 
             | At our company we realize the problem of open office floor
             | plans was the distraction created by coworkers so all of
             | our offices have sound proof doors that will unlock to let
             | you out for your legal mandated 2 10 minute breaks and half
             | hour lunch as require by state law. Thouhg your are allowed
             | and even encouraged to eat in your "office" as there is no
             | cafeteria and you are not allowed off premise during your
             | shift, though we do provide water vending machines and
             | affordably priced vanilla soylent.
        
           | spywaregorilla wrote:
           | Capsule hotels, but transparent so you can look at your co
           | workers
        
           | smegger001 wrote:
           | just wait give a 10 years and it will look like crowded call
           | centers, where your packed in knee to knee with your
           | coworkers at shared desks in the most "space efficient" way
           | possible.
        
             | cardiffspaceman wrote:
             | That's what modern airline cabins look like, with a screen
             | in front of each seat, and a headset on each pair of ears.
             | Even some business class cabins (I don't fly THAT often but
             | I watch travel vlogs).
        
           | xtracto wrote:
           | Back in 2008 I was working in Germany as a Wissenschaftlicher
           | Mitarbeiter (research fellow). We had 1 office shared by 2
           | people. Later I got my own office (when my boss left and I
           | had to replace her). Working in a 1 or 2 person office was
           | amazing.
           | 
           | Later I moved to _Industry_ , to a "Silicon Valley Startup"
           | in an open-floor layout. It is horrible and demeaning (in
           | that, it is evident that it is done because your boss doesn't
           | trust you). I stayed like that for 7 years and just now moved
           | to a 100% remote position. Currently I've got my own office
           | at home with everything I want. There's no way I would go
           | back to an open-office plan.
        
             | Invictus0 wrote:
             | > Wissenschaftlicher Mitarbeiter
             | 
             | I can't help but laugh at how much this sounds like "shaft-
             | licker masturbator"
        
         | mc32 wrote:
         | Open Offices are horrible for all the reasons we all know...
         | 
         | There is one thing I do not get. Why did and do so many people
         | who had and have to work in such environment so
         | enthusiastically embrace it?
         | 
         | It was so incongruous to see. People I knew and know of all
         | types so eager to get on board with this new movement.
         | Unfortunately I think they got taken in by the fact that it was
         | the so called cool companies that wanted to expand fast and
         | save on space that espoused it. So everyone* became a believer
         | despite the obvious issues. It was fascinating to see this
         | happen (as well as the frowns for not being on-board with this)
         | 
         | I'm happy to see pushback on this miserable layout.
        
           | elric wrote:
           | They can seem like a good idea at first. If you've never
           | worked in such an environment before, you might not notice
           | how shitty it truly is. At least not until the day you're
           | desperately trying to concentrate, but Steve who is sat next
           | you keeps talking about his pet porcupine, and Fiona breathes
           | so loud the elves could have shot her in the dark, all the
           | while people at the edge of your field of vision are
           | constantly walking to and fro the coffee maker.
        
           | rrauenza wrote:
           | In the early 90's in college I worked in an open plan in a
           | small software company - 10 developers? Management kept
           | proposing cubes and we argued against it. I can't imagine why
           | we argued against it now?
           | 
           | Maybe we had fewer personal items on our screens due to the
           | internet not being used all that much? We argued that it was
           | nice to be able to turn around and ask someone a question.
           | Maybe it's just because we were such a small close knit team?
           | 
           | On the other hand, we also had fairly large desks as well.
        
             | mc32 wrote:
             | There are full height cubes, half height and cubes with
             | "visibility shields" or whatever they call them.
             | 
             | I think the half height ones are a decent compromise. You
             | stand up and you can see the people around you. If you sit,
             | you have your privacy. With stand up desks this can be
             | different, but you can orient desks so that people aren't
             | looking at you from behind.
             | 
             | I can see where if a team grew organically that an open
             | office can work --but you never know when that will change
             | (team changes, management changes, etc.)
        
         | christkv wrote:
         | Open offices was so annoying, having to look for a couch where
         | you could sit with your back to the wall, or a meeting room to
         | answer sensitive work emails.
        
           | ithkuil wrote:
           | Did anybody try "inverted open offices" where people sit
           | facing the center and have their back against a wall as you
           | described? Not necessary like that, any configuration where
           | people can't sneak behind you would work.
        
             | robocat wrote:
             | Bosses like to see you are working.
             | 
             | If yor screen is private, then you can surf the net, watch
             | sports, use Facebook, play games, or any number of
             | unproductive activities.
        
             | elric wrote:
             | I suggested this to $bossman, and he shot me down. I rather
             | liked that setup when I was in school, basically a U shape,
             | with every desk facing towards the middle of the U.
        
         | city41 wrote:
         | Over my career I've had private offices, cubicles and open
         | offices. Of the three, I actually liked cubicles the best. They
         | are far from perfect, but they offer the best balance between
         | privacy and communication.
        
           | Arrath wrote:
           | Recently I was give then opportunity to relocate from the
           | cube farm into an adjacent office, but I declined because I
           | like being in the middle of my team and able to just talk
           | over the walls and communicate with everyone easily. This is
           | despite us already all being in a skype room together,
           | sometimes verbal communication is easier or faster.
           | 
           | Also the HVAC setup here is just wrong, my cube is decently
           | comfortable while the office I was offered is either an ice
           | box or blisteringly hot.
        
           | zwieback wrote:
           | Agreed, same for me. I do have high cubicle walls.
        
             | kazinator wrote:
             | Give me high cubicle walls, a moat and a vat of boiling oil
             | ...
        
         | manachar wrote:
         | Worth remembering that cubicles were invented as being good for
         | workers as it replaced what amounted to the standard open
         | office floor plan with the bossman looking over the workers.
         | 
         | Cubicles provided privacy and focusing ability.
         | 
         | Of course, like all technology, cubicles, work-from-home, and
         | open floor plans all have pluses and minuses.
         | 
         | Personally, I have started to consider the possibility that the
         | problem is we keep thinking about The One Perfect Solution To
         | Rule Them All rather than realizing that no system is good for
         | 40 to 60 hours of work a week with the varied tasks and times
         | needed at each.
         | 
         | For most office work you need places for private and individual
         | focus time, places for quick informal chats that don't disturb
         | others, places for small meetings, places for small work groups
         | to collaborate, places for larger meetings, and others.
         | 
         | That's without getting into individual worker preference - some
         | love cafe settings for focus, some want bright sunny windows,
         | some dark basements, most will have different preferences for
         | different work.
         | 
         | I suppose with enough redundant space you could offer all those
         | things, but that's expensive.
         | 
         | Work from home, with proper infrastructure for meeting and
         | collaboration spaces is likely the best fit for many office
         | jobs, but I know from experience that such things also have
         | "work" invade private life and time in ways that can be very
         | off-putting (and vice-versa).
        
           | Skunkleton wrote:
           | > realizing that no system is good for 40 to 60 hours of work
           | a week with the varied tasks and times needed at each.
           | 
           | 40-60 hours? Shouldn't we be going the other way here?
        
             | tobmlt wrote:
             | I am with you.
             | 
             | I started out at 55-90 hrs over 5-6 days and occasionally 7
             | days a week after being promised 4-10hr days a week. I was
             | pretty sure I was paying excessive dues. This was entry
             | level engineering after all.
             | 
             | Later got a 32 hr a week job. Should have stopped right
             | damn there. Ah the fool I was. Bumped it to 40. Then left
             | for "growth" - a "startup within" a megaCorp.
             | 
             | Now doing "every waking minute I can stand without
             | breaking".
             | 
             | Sweatshop corporate slavery on both ends of the
             | experience/skill ladder. Credentials and experience mean
             | nothing to work life balance.
        
         | elric wrote:
         | My biggest gripe with open plan offices is that they often seem
         | to lead to tiny desks. Maybe because the mindset that leads to
         | open plan offices eventually also leads to maximizing the
         | butts-in-seats:floorspace ratio.
         | 
         | If desks are wide enough, people next to you can't readily
         | stare at your screen, and it's more feasible to add dividers
         | between desks. When they're narrow, ugh, horrible.
        
         | Apocryphon wrote:
         | I wonder if people hated cubicles because they looked and felt
         | cheaper than actual private offices, thus giving the Office
         | Space/Dilbert/Matrix/Fight Club effect of feeling like an
         | office drone, even if the actual work experience is preferable
         | to open offices.
        
           | abraxas wrote:
           | It's precisely this. Later on when the pivot to open offices
           | took hold the management joined in deriding cubicles as
           | oppressive and stifling. Well, mission accomplished. They are
           | now mostly a rarity and a perk at those places that still
           | have them.
        
       | nahuel0x wrote:
       | Focus Cap, a similar product: https://focuscap.io/
        
         | abraxas wrote:
         | This one looks even more demeaning with its fast food server
         | fashion style.
        
       | ChrisArchitect wrote:
       | 'news' from 2018? anything new to add to this?
       | 
       | Like there hasn't been a million further articles about open plan
       | offices and strategies
       | 
       | Previous discussion:
       | https://news.ycombinator.com/item?id=19884448
        
       | saint_olms wrote:
       | These seem nice, actually. Even in an empty office peripheral
       | motion distracts me easily so I'd get some use out of them.
       | 
       | But 'horse blinders' is not the comparison I'd use, especially
       | given the field... this is a professional (ie. expensive) take on
       | the stereotypical hacker hoodie.
        
       | christophilus wrote:
       | Sounds like a plot from Silicon Valley (the TV show).
        
         | vgeek wrote:
         | Maybe they were developed using The Conjoined Triangles of
         | Success?
        
         | avelis wrote:
         | All it needs is some Hooli branding on it.
        
         | abraxas wrote:
         | > (the TV show)
         | 
         | ...or the real thing.
        
       | squarefoot wrote:
       | I've had mostly positive experiences in open offices, but the one
       | I liked the most was in the mid 90s (if about 10 people in a room
       | qualifies as open office): a room in which we had our desktops
       | arranged as a square around and facing a giant aquarium. The
       | positive environment, the soft music we had 100% control on,
       | fishes, and the gentle bubbling of the air in the aquarium all
       | contributed to a very relaxing and creative environment. As of
       | today however, I very much prefer a libre office than an open one
       | (pun intended); that is, my home.
        
         | floren wrote:
         | A _good_ open office can be very good, when each person gets
         | plenty of space around them, things are generally quiet, and
         | management isn 't always wandering around (everybody wants to
         | check HN or reddit occasionally, but feels weird doing it when
         | management can see). Defaulting to a setup where most people
         | can't see each other's screens is a nice touch, and the
         | aquarium is cool.
        
       | quercusa wrote:
       | And we thought the 1996 Dilbert 'Head Cubicle' was satire.
       | https://dilbert.com/strip/1996-09-15
        
       | xur17 wrote:
       | Add this to the list of reasons I prefer to work remotely. I get
       | a private office with full control over the air conditioning, my
       | own chair, desk, monitors, etc, and no coworkers staring at my
       | computer.
        
       | Apocryphon wrote:
       | Ubiquitous open offices are one of those trends that highlight
       | that despite high compensation, mobility, and demand, Silicon
       | Valley software engineers don't always possess the leverage they
       | think they have. Some decisions are just completely in
       | management's hands, and if the prevailing management trend is to
       | embrace open offices, well- there's no current solution against
       | it other than WFH.
        
       | trhway wrote:
       | what is the next after horse blinders? Naturally - VR. No need
       | for the desk space for monitor, so the office density can be
       | increased again, like 2x, while you'll be having prime corner
       | office in VR (though probably bean counters would soon find a
       | way/reason to "save" in VR too, and you'll get a nice
       | collaborative VR open office :). Facebook Horizon and "metaverse"
       | somehow come to mind in this context.
        
         | DesiLurker wrote:
         | followed by a neurolink in the brain to just type and see &
         | maybe a reclining chair with probes plugging directly into
         | spine for high b/w connection. eventually if you can work you
         | way out of student loans then you start losing your physical
         | body parts for virtual until you are finally left as a brain in
         | a jar.
         | 
         | Then the real fun begins..
        
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