[HN Gopher] Square Banking
       ___________________________________________________________________
        
       Square Banking
        
       Author : elvinyung
       Score  : 252 points
       Date   : 2021-07-20 13:12 UTC (9 hours ago)
        
 (HTM) web link (squareup.com)
 (TXT) w3m dump (squareup.com)
        
       | Spoom wrote:
       | Given the issues that Chime customers have had[1], and the fact
       | that this seems to be organized in roughly the same way (actual
       | banking services are provided by a contracted bank at a
       | distance), I'd be a little skeptical.
       | 
       | 1. https://www.propublica.org/article/chime
        
         | eweise wrote:
         | Chime customers? Sounds like they've been closing fraudulent
         | accounts.
        
       | bdcravens wrote:
       | Looking for a new business bank for the small reselling business
       | I run with my wife, so I thought I'd sign up.
       | 
       | All attempts are erroring out; signup endpoint is returning a
       | 500.
        
         | Bhilai wrote:
         | Looks like they are having issues - https://www.issquareup.com/
        
       | eggbrain wrote:
       | While Square makes (more) sense to get into the banking game,
       | I've noticed a lot of companies only tangentially related to
       | finance doing similar things, and I wonder what it's indicative
       | of:
       | 
       | - T-Mobile offers an exclusive checking account for their
       | customers
       | 
       | - Credit Karma promoting their own debit card
       | 
       | - Robin hood doing "Cash Management"
       | 
       | - Coinbase offering a debit card with crypto rewards
       | 
       | Has something changed with the ecosystem in the past 5 years? I'm
       | half expecting NYTimes to release a banking/checking account
       | these days where you get rewarded with newspapers.
        
         | meltedcapacitor wrote:
         | White label providers is a thing, there's only a handful of
         | operators doing the actual banking/payment services behind
         | that.
         | 
         | The big change is probably that actual banks' brand value got
         | damaged to the point that people trust banking services with
         | random consumer brands stickers on them more than they used to.
        
         | nerdponx wrote:
         | I assume it's because being a bank allows you to invest the
         | deposits and turn a profit.
        
         | zonethundery wrote:
         | Its a function of the stability of the bank partnership model
         | and the success of baas apis like galileo, combined with the
         | economics of debit interchange for institutions under the
         | Durbin amendment cap.
         | 
         | Partner banks get more deposits and use their fat interchange
         | rates to attract the developers/promoters of new products.
        
         | nsriv wrote:
         | I don't know if anything has changed necessarily, but
         | anecdotally I think the business model has been validated in a
         | high profile way. Accruing returns on stored money (like
         | RobinHood) has largely supplanted the wave of "fresh take on
         | charging you transaction fees" model of Venmo and Cash App.
        
         | selykg wrote:
         | Everyone wants in on the game. There's this really big piece of
         | the pie where fees and interest come into play. Every
         | transaction has fees and some people carry balances that
         | generate a lot of money in interest. It's how credit card
         | providers can offer rewards.
         | 
         | At some point in our future we'll probably see the end of these
         | rewards cards because the government will likely regulate it.
         | Which I think is actually a good thing, because it's the people
         | with the least amount of money that are footing the bill for
         | those of us reaping the rewards.
        
           | misterprime wrote:
           | There's also money in selling the transaction data, isn't
           | there?
           | 
           | That's one of the attractive things about the Apple Pay +
           | Apple Card isn't it? I thought I read some time ago that
           | Apple Pay anonymizes the card somehow so that transaction
           | processors can't sell the data. It was for that reason that
           | J.C. Penny stopped allowing Apple Pay as a payment method.
           | 
           | Ah, here's an article from April 2019:
           | https://www.mytotalretail.com/article/j-c-penney-stops-
           | accep...
        
           | [deleted]
        
         | vineyardmike wrote:
         | Banks are also sticky - people don't often switch them, so once
         | you start, its hard and unlikely you'll move. That helps ensure
         | your product stays in use.
        
         | clintonb wrote:
         | T-Mobile: helping the underbanked.
         | 
         | The others: profiting from interchange fees. If you can get
         | your card to be "top of wallet" you can get a cut of every
         | purchase a consumer makes. If you are a store, like Target, you
         | can also drastically reduce the processing fees you pay to card
         | issuers by redirecting those funds to yourself.
        
           | misterprime wrote:
           | I self identify as middle class. It was pretty exciting when
           | my wife and I both opened T-Mobile Money accounts and capped
           | out their $3,000 balance for access to 4% APR. Even the 1%
           | APR for additional funds is attractive, as far as a savings
           | account goes, no?
           | 
           | We also use the Target Red Card to save 5% at Target and the
           | Amazon Chase card to save 5% at Amazon.
        
       | kylec wrote:
       | This seems like a promising alternative to Simple, which shut
       | down a few months ago
        
         | [deleted]
        
         | circa wrote:
         | Yes it does. I loved Simple and I can't stand the new BBVA app.
         | its so awful.
        
           | mattanimation wrote:
           | Amen
        
         | ww520 wrote:
         | What has happened to Simple? I have seen their TV ad non-
         | stopped for a while, then it stopped.
        
           | hestefisk wrote:
           | BBVA bought them in 2017 and killed it 3 years later.
        
             | toomuchtodo wrote:
             | PNC acquired all of BBVA's US banking business recently.
        
             | tadfisher wrote:
             | BBVA bought Simple in 2014, and killed us in 2021, so they
             | kept us on for a good 6 years. I was honestly surprised
             | they didn't do it earlier, such as when they axed the whole
             | C-suite in 2017.
        
         | yurishimo wrote:
         | This isn't a consumer service; it's for business customers
         | already using Square for payments and other business related
         | expenses.
        
       | 71a54xd wrote:
       | Nope. I'm keeping Schwab for my banking needs. The last thing I
       | need is a "bank" with more data about me than they really need
       | and a lack of impeccable phone support.
       | 
       | Unfortunately, it's probably going to take some time for people
       | to realize the benefits of a "slow and inefficient" means of
       | banking with lots of people in between. It sucks sometimes, but
       | boy am I okay with it when they spot fraud or it takes someone
       | days to empty my bank accounts instead of minutes.
        
       | isuckatcoding wrote:
       | RIP Chime.
        
       | [deleted]
        
       | mario_lopez wrote:
       | I think we really have to take a step back away from this
       | annoying scrolling / auto-moving element behavior for product
       | info pages. I had a moment where my mouse was chasing a moving
       | 'Loans' tile.
        
         | tqx wrote:
         | Often derided as "scroll jacking" or more politely referred to
         | as "scroll snapping" it's being added to the CSS spec so likely
         | not going anywhere.
         | 
         | https://drafts.csswg.org/css-scroll-snap-1/
         | 
         | Here I want to learn about the _features_ of Square Banking but
         | I can 't do so at a glance, on the _landing page_ for Square
         | Banking. The best solution is to just give up and search Google
         | News for a summary:
         | 
         | https://finance.yahoo.com/news/square-launches-banking-busin...
         | 
         | https://web.archive.org/web/20210720152407/https://finance.y...
        
           | mikepurvis wrote:
           | Ugh.
           | 
           | On the other hand, at least if it's in CSS, it'll be a single
           | standard method that you can turn off via a browser plugin or
           | whatever, rather than everyone rolling their own.
        
           | madeofpalk wrote:
           | This behaviour has nothing to do with scroll snapping.
           | 
           | Scroll snapping is just "can i have a carousel without
           | javascript", and is primarily a touch interaction. See this
           | extremely brief demo
           | https://codepen.io/tutsplus/pen/qpJYaK?editors=1100
           | 
           | I wouldn't call Square's site "scroll hijacking" - usually we
           | use that to refer to when the actual native scroll
           | behaviour/events are highjacked and prevented, and custom
           | javascript scrolling happens. Instead on the Square site the
           | DOM page is still scrolling natively, but an animation is
           | progressed depending on the native page position. Maybe not
           | ideal, but its much smoother and less jarring than actual
           | scroll jacking.
        
             | SippinLean wrote:
             | From TFA:
             | 
             | > For instance, it is easy for a user to land at an awkward
             | scroll position which leaves an item partially on-screen
             | when panning.
             | 
             | > To this end, this module introduces scroll snap positions
             | which enforce the scroll positions that a scroll
             | container's scrollport may end at after a scrolling
             | operation has completed.
             | 
             | Which is exactly what this page is doing.
             | 
             | > primarily a touch interaction
             | 
             | It's _exclusively_ a scroll interaction, whether the
             | pointer event is the result of mouse or touch input.
             | 
             | > the DOM page is still scrolling natively
             | 
             | I'm not sure what you're trying to say by "DOM page." JS is
             | reacting to the scroll position of the viewport. The user
             | experience is the same.
        
               | madeofpalk wrote:
               | It might sound similar, but it's very different in
               | practice.
        
               | tqx wrote:
               | Does this page enforce the scroll positions that a scroll
               | container's scrollport may end at after a scrolling
               | operation has completed, in practice?
        
               | yuchi wrote:
               | Sorry to disagree. The interaction you see in the page is
               | not scroll snapping.
               | 
               | With scroll snapping you the user have always control of
               | the scrollable content. What you do not have control over
               | is where it will stop scrolling. A similar behavior to
               | forced guides in a movable element on rails (such as
               | drawers).
               | 
               | This page doesn't scroll at all, and uses the scroll as a
               | time control for a "movie". And that is scroll jacking,
               | as it hijacks the scroll position to do something
               | completely different.
               | 
               | This page, at least on mobile, is also guilty of
               | implementing it in the worst way possible: without any
               | alternative scroll indications and without smooth
               | continuous transitions that make it clear that you are
               | controlling the animation through the scroll.
               | 
               | Apple is somewhat better at doing this since the
               | scrolljacking procedure usually brings you to an element
               | which, at the end of a glamourous entrance, actually
               | scrolls away with the page.
        
             | RulerOf wrote:
             | I tried scrolling that demo with my mouse wheel and it
             | "snapped" quite spastically down to 4. Even once I realized
             | what the intended behavior was, it was still difficult to
             | control: https://youtu.be/1A1c51GFGoc
             | 
             | Seems to work as intended with the touchpad, to the point
             | where it was hard to even tell that the browser was doing
             | something different.
        
           | ceiphr wrote:
           | From my experience, scroll snapping is quite nice. On the
           | mobile view of https://www.nytimes.com/, if you scroll down
           | enough, you'll find an example of a scroll snapping row of
           | opinion pieces.
           | 
           | It is 10x better than scroll jacking. Scroll jacking is so
           | repulsive to see anywhere you aren't using a mouse wheel.
        
         | circa wrote:
         | I feel like everything these days is "optimized" for mobile
         | sites. When viewing on a desktop they all look horrible.
        
         | burlesona wrote:
         | Designers have gotten really carried away. This stuff looks
         | nice when you click through it in Figma, because it's a
         | slideshow. But when it's interactive it's a pain in the butt.
         | 
         | If you move through the page really slowly it sort of works,
         | but real people in the real world scroll fast to scan the
         | content of the page, and this page is a disaster to scan.
        
       | jbverschoor wrote:
       | Yeah, another app-only bank. Or at least that what it seems. The
       | desktop site in unreadable. Giant fonts.
       | 
       | So I'll assume they're like the rest - shitty / no customer
       | support outsourced to god who knows, and they'll change "shifts"
       | every 10 minutes.
       | 
       | No thank you, I'll stay with the good old, dinosaur banks.
        
         | bdcravens wrote:
         | After a really bad experience with Chase (and negative
         | experiences with other big banks) I decided to try something
         | different. I ended up settling on Capital One - they have
         | branches, but depending on your area, it may as well be an
         | online only bank.
        
           | Navarr wrote:
           | Capital One was an online-only bank before online-only banks
           | were a big thing. It started as "ING Direct" before the sale
           | to Capital One.
           | 
           | I've definitely had some issues with customer service (not
           | refunding a fee they said they were going to), but it's nice
           | to have a "bank" with custom support
        
         | fumblebee wrote:
         | My experience with dinosaur banks (specifically HSBC and TSB)
         | has been one of pure frustration. I can generally tolerate some
         | friction in the system, but just dumb things like "to change
         | your address we need to send you a letter that you need to sign
         | and return to us" make using the dinosaur banks totally
         | radioactive to me relative to using the new generation of
         | fintech apps.
        
         | JohnWhigham wrote:
         | Yeah, I don't trust these startups handling my money. Not only
         | that, but the bank that they have doing back-end services for
         | them, Sutton Bank, seems like a tiny local bank. Guaranteed
         | their own back-end services aren't in-house.
         | 
         | Just no all around to this product.
        
           | natchy wrote:
           | Square is a public company. Not a startup by any means.
        
             | typon wrote:
             | Do they follow the SV "Move fast and break things" mantra?
        
           | bdcravens wrote:
           | Sutton has been around for 140 years.
           | 
           | They issue the debit cards for Cash App. They also have
           | worked with Robinhood (it looks like Robinhood may have moved
           | on to JPM however)
        
             | JohnWhigham wrote:
             | I'm just saying how it looks. I'm not about trusting my
             | money to a mom-and-pop-looking credit union that outsources
             | everything, I want a powerful firm that does everything in-
             | house and has robust security.
        
               | bdcravens wrote:
               | That's reasonable, but pretty much every business that
               | manages money usually has a third-party bank behind the
               | scenes (though many do use a big bank like JPM or WF)
        
         | jliptzin wrote:
         | I use Citibank for my business, I hear you, you can always go
         | into a branch or pick up the phone to speak to a person, but
         | their online banking system is pretty terrible and outdated by
         | about 20 years which is why I often have to pick up the phone.
         | I wish we could have the best of both worlds.
        
       | imstil3earning wrote:
       | Jeez this was hard to read with the annoying scrolling
        
       | bawana wrote:
       | just try getting customer service from cashapp...near impossible.
        
       | gnicholas wrote:
       | In case anyone was thinking this .5% APY savings account would be
       | great for their company, this launch is just for sole
       | proprietors.
       | 
       | > _Your business entity type is a sole proprietorship, meaning
       | you pay taxes for your business as an individual as opposed to
       | another entity type (often the case for self-employed individuals
       | or independent contractors)_
       | 
       | They are apparently looking to add other entity types in the
       | future.
        
       | schleiss wrote:
       | I'm curious about the small business loans. I'm from Europe and
       | the animations suggests for a $9000 loan a total repayment of
       | $10305. Let's assume you make $5000 in revenue per month and they
       | use 10% as a repayment cut per transaction. That would yield a 20
       | month long repayment schedule. The "interest" would be roughly 7%
       | annually. In today's world, isn't that greedy? In today's world,
       | Warren Buffet can issue a 0% coupon bond[1]. I'm just perplexed.
       | Especially since it's Square and not Goldman Sachs or JP Morgan.
       | 
       | According to the St Louis Fed, the average interest rate for
       | Small Businesses was about 3.5 - 5% [2]. For me this sounds like
       | an incredibly bad deal.
       | 
       | [1] https://cbonds.com/bonds/698053/
       | 
       | [2] https://fred.stlouisfed.org/series/EEBXSSNQ
        
         | htrp wrote:
         | In a word yes.....
         | 
         | However, you don't account for credit risk whereas the st louis
         | fed rates are based on existing bank small business loans which
         | are very conservative.
         | 
         | Presumably the expected defaults on Squares product would be
         | very very high.....
        
         | jvm wrote:
         | 7% is a low interest rate for an unsecured small business loan.
         | 
         | I'm not 100% sure what the FRED chart you cited means by
         | "Effective Loan Rate for Small Business Administration" but
         | those are most likely collateralized.
        
           | schleiss wrote:
           | I can't really tell. I haven't taken a loan yet.
           | 
           | Let's just hope for all borrowers inflation remains
           | "transitory" and growing, than it isn't such a big deal.
        
       | alberth wrote:
       | Did Square get a bank license or is an existing bank being used
       | behind the scene?
       | 
       | If Square did get a bank license - this would be interesting
       | since now they have all kinds of regulatory requirements to meet.
        
         | sdljfjafsd wrote:
         | Square has an ILC: https://squareup.com/us/en/press/square-
         | financial-services-b...
        
       | danpalmer wrote:
       | It's amazing to me how much of a better product can be created
       | when everything is in one place.
       | 
       | It's obvious that when you're charging customers and paying
       | invoices through the same interface, that you'll have more
       | visibility on your cash flow and it'll generally be easier to
       | use, but this goes so much further.
       | 
       | The reason those loans are easy is because Square know your
       | history of charging customers. The reason they can pay
       | "instantly" into your account is because they don't have to
       | actually move any money until you pay out of your account, the
       | reason they can charge no account fees is because they're
       | charging at the point of taking payments from customers.
       | 
       | The economics of the whole offering are far different to what the
       | regular combo of payment service provider + bank + loan company
       | can provide.
       | 
       | Great move. Square has always been the sort of product that makes
       | me wish I was in a business where I could use it.
        
         | PeterisP wrote:
         | I'm a bit confused about "the regular combo of payment service
         | provider + bank + loan company" - from what I see (perhaps it's
         | a difference between markets?), all that you describe is
         | exactly what most commercial banks offer to businesses, they
         | want to have it all in one place, they can make a better loan
         | offer if they have your cash flows, etc. The main difference
         | between them and Stripe is that a bunch of banks will not do
         | the IT integration part of card payment processing but will
         | only be the 'merchant bank' handling the financial part and
         | settlement after e.g. some merchant gateway routes the
         | individual messages, but they were offering the combo of card
         | acceptance/accounts/payroll/loans/credit lines/etc decades
         | before Stripe existed.
        
         | fumblebee wrote:
         | This is where fintech has been headed for some time -- a bundle
         | of complimentary products all in a single app (payment provider
         | + bank + loan company + crypto + etc.).
         | 
         | Square are demonstrating this here for business, some Chinese
         | finance apps went down this road years ago, Revolut are billing
         | themselves as a "financial super app".
         | 
         | There's tremendous advantage in having everything in one place.
         | Each individual product can be 70% as good as best in market,
         | but the value-add by having everything bundled in one place is
         | huge.
        
           | meltedcapacitor wrote:
           | Sounds like the 1990s App Edition. (Remember bancassurance,
           | universal banking, etc.)
        
           | htrp wrote:
           | Taken to its logical conclusion (or back to the dinosaur
           | monolithic systems from pre-history), each individual product
           | can be shit as long as one product is a must have.....
        
         | notenoughhorses wrote:
         | Maybe. Every time Intuit integrates another app into their main
         | QBO product, it makes things worse. To some extent, when they
         | are separate apps that connect to QBO, I get more control over
         | what data transfers. When it's integrated, they tend to make
         | automatic adjustments with no ability to edit them. Obviously
         | this is a choice they are making to do things a bad way, but my
         | point is just to share a counter example of integration being a
         | net negative.
        
         | arkitaip wrote:
         | Maybe we can also start moving away from feature-limited Saas
         | offerings that are so damn proud that they focus on One Thing
         | And One Thing Only when customers want just one affordable app
         | to handle all their work and not fifty-eleven ones that become
         | crazy expensive.
        
           | Kluny wrote:
           | > One Thing And One Thing Only
           | 
           | I mean, that's just fashion that evolved in response to the
           | previous fashion, which was bloated software that did a
           | million things badly. Fair enough that the pendulum should
           | swing back the other way, but there certainly is a place for
           | software that only does one thing and does it well.
        
             | dkislyuk wrote:
             | The history of tech companies can be viewed as a constant
             | bundling and unbundling of products, depending on where the
             | inefficiency is.
        
               | htrp wrote:
               | The history of all companies can be viewed as a constant
               | bundling and unbundling.... once upon a time there were
               | these things called conglomerates.
        
           | dangerlibrary wrote:
           | You seem to be operating under the assumption that an
           | integrated product will necessarily be cheaper, as opposed to
           | simply more convenient.
           | 
           | That's definitely not a necessary result of a combined
           | product offering, but it's interesting to think about.
        
             | arkitaip wrote:
             | It's often much cheaper. Take a look at What Microsoft
             | offers with their Office 365 subscription plans or Zoho
             | One.
        
               | dangerlibrary wrote:
               | This topic is pretty well studied and discussed
               | elsewhere, often in the context of antitrust. The Google-
               | able phrase would probably be "bundling vs unbundling" or
               | similar. It's not _always_ the case that a bundled
               | product is cheaper, though, as you point out, often it
               | is.
               | 
               | There are many lawyers representing companies accused of
               | monopolistic behavior who would be on your side of this
               | discussion.
        
           | cercatrova wrote:
           | The history of products has always been bundling and
           | unbundling [0]. There have been products that bundled
           | everything but some customers decided they didn't like the
           | bundle, so they went with a la carte options. Now we're
           | seeing these a la carte companies bundle again to achieve
           | more scale. And then the unbundling will happen again in due
           | time.
           | 
           | It's all cyclical.
           | 
           | [0] https://stratechery.com/concept/business-models/bundling-
           | and...
        
           | csa wrote:
           | > feature-limited Saas offerings that are so damn proud that
           | they focus on One Thing And One Thing Only when customers
           | want just one affordable app to handle all their work
           | 
           | As a general rule, these two would be very different target
           | markets.
        
           | neeleshs wrote:
           | This. And interoperability, stepping over each other,
           | different teams owning different solutions, conflicts and
           | overlaps etc.
           | 
           | Precise why my company built a one-stop-shop SaaS for our
           | domain (revenue operations). We need more of these, thinking
           | from a user's point of view.
        
           | jgalt212 wrote:
           | oh, so like Apple, but for the B2B space?
        
           | user3939382 wrote:
           | That's the idea with ERP but in practice the deal is: it does
           | all things for all people, still has holes for edge cases,
           | almost always a horrible UI, and the TCO is way over what's
           | promised after you pay for implementation and support.
        
           | tyre wrote:
           | Customers want those things but the companies you are
           | referring to haven't been around long enough to build all of
           | them. Believe me, it's on their slide decks.
           | 
           | In 2013 I joined a company named ZenPayroll, which focused
           | entirely on...well, payroll. That company is now called Gusto
           | and does payroll, health insurance, workers comp, HR, etc.
           | 
           | That didn't come out of no where, but you have to start
           | someplace.
        
         | purple_ferret wrote:
         | As a small business owner do you really want your banking to be
         | tied to your POS system though? Why not offer Square 'housing'
         | too. Sell with Square and live in a Square condo[0]
         | 
         | [0] So long as you never ever leave Square for another system.
        
           | arcticbull wrote:
           | Generally speaking banks leave a lot to be desired in the US,
           | which is Square's banking charter. They can make a better
           | bank, and they can provide complementary financial services
           | in one place.
           | 
           | For what it's worth extant banking competitors offer
           | substantially all the major services that Square does. JPM is
           | a bank, a broker, a merchant acquirer (Chase Paymentech),
           | they're a credit card issuer, a debit card issuer, an
           | unsecured lender, as secured lender (mortgage broker).
           | 
           | Heck, Chase even operates a private instance of VisaNet.
           | 
           | What Square's doing isn't any different really, it's just
           | flashier and better executed. And also, whatever this
           | embarrassing crypto thing is: [1]
           | 
           | [1] https://twitter.com/tbd54566975
        
       | vmception wrote:
       | Does it allow business sign up? Like for accounting and limited
       | liability?
        
         | jkaplowitz wrote:
         | Yes, this product is targeted at small businesses, not personal
         | use by individuals.
        
       | bdcravens wrote:
       | Downside to anything associated with @jack is that every tweet is
       | flooded with spammy and low-grade crypto comments. (was checking
       | to see if there was info re the 500 errors)
        
       | bdcravens wrote:
       | Square has confirmed they are having issues:
       | https://www.issquareup.com/incidents/9hzcgjpvj9dv
        
         | Moeancurly wrote:
         | Rough day to announce your next big product, for sure.
         | Currently unable to access my business account.
        
           | bdcravens wrote:
           | It did finally come up for me. Signing up (had a Square
           | account for years, but wanted this to be specific to a small
           | business I have) was pretty quick and easy, as was setting up
           | the checking account.
        
       | devops000 wrote:
       | "Square, Inc. is a financial services company, not a bank. "
        
         | jkaplowitz wrote:
         | Yeah but the banking products are provided by a wholly owned
         | subsidiary (savings accounts and loans) and a partner company
         | (checking accounts and debit cards), both of which are banks.
         | The products are indeed offered by banks owned or partnered
         | with Square, but not directly by Square, Inc. itself.
        
           | pontsprit wrote:
           | Regardless, if Square were to offer legitimate 2FA I would
           | probably feel more comfortable using their debit card for
           | daily life..Can't seem to find any details regarding this on
           | the FAQ though.
        
             | gnicholas wrote:
             | For sure. It's surprising how many legit banks believe that
             | cell phones are appropriate for authentication of large
             | transactions.
        
         | gnicholas wrote:
         | Yes, although the checking and savings accounts are both
         | insured up to $250k via FDIC, which is all that matters to some
         | people.
        
         | JumpCrisscross wrote:
         | > _just one below is says "Square, Inc. is a financial services
         | company, not a bank."_
         | 
         | It's Square Bank _ing_. Not Square Bank.
        
       | JumpCrisscross wrote:
       | These app-only banks seem to prey on the Robinhood customer set:
       | users who respond positively to a nice UI and are willing to pay
       | for it through friction, feature restriction and non-existent
       | customer service.
       | 
       | Retail finance's CLI to the saccharine of these apps is Fidelity.
       | Free CMA with no ATM fees (third-party ATM fees reimbursed), no
       | minimums, free wires in and out, securities able to be held in
       | the account and good customer service on the phone and via chat.
        
         | rexreed wrote:
         | Fidelity doesn't offer small business banking, which is what
         | this is.
        
       | turbinerneiter wrote:
       | I guess at some point, starting a business will be equivalent to
       | downloading the square business app.
        
         | htrp wrote:
         | stripe is pretty much there...
        
       | duxup wrote:
       | >Square Banking
       | 
       | >Square, Inc. is a financial services company, not a bank.
       | Banking services are provided by Square's banking affiliate,
       | Square Financial Services, Inc. or Sutton Bank; Members FDIC.
       | 
       | Um so they are insured by the FDIC?
       | 
       | Am I doing business with Square, Square Financial Services, Inc.,
       | or Sutton Bank?
       | 
       | Do I have any recurse when it comes to typical banking
       | expectations / rules here when it comes to either of the three
       | companies I may or may not be using?
        
         | ww520 wrote:
         | That's a really good question. In the event of an insolence,
         | can you as a customer of Square get through to the real banks
         | in the back? Would the banks treat you as their own customer
         | and fulfill their FDIC obligation?
        
           | thebean11 wrote:
           | Yes usually the backing account is in the end user's name in
           | these schemes.
        
         | Bhilai wrote:
         | > Um so they are insured by the FDIC?
         | 
         | Says on the website - "Your account(s) are FDIC-insured up to
         | $250K"
        
         | afavour wrote:
         | Sutton Bank is a real bank with full FDIC insurance. Seems like
         | Square Banking is just a pretty UI on top of that.
        
           | hestefisk wrote:
           | Sutton Bank is the deposit taking institution and therefore
           | wear the customer / deposit risk. Pretty much everything from
           | the payment rails and up appears to be Square.
        
           | mattanimation wrote:
           | This really reminds me of how Simple was actually just a
           | layer on top of BBVA who then ended up closing Simple and now
           | BBVA has merged with another bank and is changing again.
        
             | tadfisher wrote:
             | Simple started out as a layer on top of The Bancorp Bank
             | (TBBK), and we intended to support multiple backing
             | accounts before the merger with BBVA.
        
         | twobitshifter wrote:
         | Fidelity offers cash management accounts fdic insured up to
         | $1M. They do this by "sharding" your account across multiple
         | fdic banks.
        
         | zonethundery wrote:
         | Square Financial Services is a Utah-chartered industrial loan
         | company (ILC) with FDIC insurance [0]. Savings deposits go
         | here.
         | 
         | Checking accounts are at Sutton Bank (partner bank). I assume
         | the split is driven by Square Financial's three-year
         | supervisory plan w/ FDIC and the mechanics of getting square
         | off chase/wells card rails. Green dot did something similar by
         | purchasing a chartered bank.
         | 
         | [0]
         | https://www.fdic.gov/regulations/laws/bankdecisions/depins/s...
        
         | athorax wrote:
         | You might hit some recurse trying to get through their phone
         | menu
        
       | dm8 wrote:
       | 0 overdraft fees. Yay. More like it. It will force major banks to
       | rethink their overdraft fees as a revenue center. As someone who
       | was not so well financially just a decade ago, overdraft fees
       | seemed like penalty for being poor. When you are living paycheck
       | to paycheck, you never know when your account will get overdrawn.
       | And most evil thing was - bank will deny the charge because you
       | didn't have enough funds but will still charge you for $34 fee.
       | 
       | Some banks offer overdraft protection but it's not obvious in lot
       | of banking websites/apps in my experience and has been recent
       | development. Plus - lot of people don't understand the concept of
       | overdrafts. They assume bank will deny if your account doesn't
       | have enough funds.
       | 
       | I'm surprised congress didn't take action on overdraft fees as it
       | mostly affects middle class and poor people.
        
         | Kluny wrote:
         | > Some banks offer overdraft protection
         | 
         | I've always thought overdraft protection was disturbingly like
         | "fire protection". As in, three dudes come to your door, and
         | the skinny one says "Nice place ya got here, be a shame if it
         | burned down" while one of the beefy ones fiddles with a Zippo
         | lighter.
        
         | MisterBastahrd wrote:
         | Yeah, this is huge in an age where a lot of people are dinged
         | through recurring subscriptions. You could rack up 5 or 6
         | charges and not even realize it, at which point you're out
         | hundreds of dollars in overdraft fees.
        
           | mittermayr wrote:
           | I always struggled with this concept, why not stop at 0 when
           | the account is overstretched? Here in Europe, for most people
           | I would say, it's quite rare that the account goes to 0, and
           | if it does, the transactions simply don't go through (unless
           | it's a credit card). Isn't that asking for borrowing money at
           | no fee? Don't get me wrong, I absolutely despise predatory
           | bank charges, but wonder if that's a bit much to ask a a
           | consumer (i.e. no charge for borrowing money I don't have?).
           | Or is this just about the penalty fee for going into
           | overdraft, and not the actual fee for loaning of money?
        
             | dimmke wrote:
             | You used to be automatically opted into overdraft. Also,
             | you could still get hit with an overdraft fee even if they
             | rejected the charge. Banks also used to structure
             | transactions to force overdrafts if they could. It was
             | really bad.
        
             | sofixa wrote:
             | In France many banks propose an overdraft service which is
             | limited ( as an example, for a student with no banking
             | history to 200 euros), and is basically a mini free loan.
             | There are rules like you can't stay on overdraft more than
             | X days ( iirc the only one I've seen is 30 days), in which
             | case you pay a fee.
        
             | namdnay wrote:
             | Being able to go below 0 is not tied to having a credit
             | card. Nearly all debit cards issued in Europe can do this
             | to. The only ones that don't are things like Electron
             | (systematic authorization), but they don't play well with
             | "fast" systems like motorway tollgates
        
               | gambiting wrote:
               | So what happens here in the UK with my visa debit card,
               | is that if I somehow go below 0 using it(very difficult,
               | but it has happened before) then my bank sends me a text
               | saying "hey, you have gone into unarranged overdraft,
               | please pay in some money before tomorrow 3pm or we'll
               | charge you a fee".
               | 
               | But of course, that implies that the bank isn't greedy.
        
         | mcherm wrote:
         | > It will force major banks to rethink their overdraft fees as
         | a revenue center.
         | 
         | I wish that were true. For significantly more than 10 years I
         | have worked for a major bank that does not charge fees for
         | overdrafts that pull from a loan or savings account. I still
         | have seen few signs of the major banks deciding to follow our
         | lead.
        
         | dclusin wrote:
         | Instead the extortionary practices will be moved to the foreign
         | exchange rate or some other more opaque mechanism.
        
         | GloriousKoji wrote:
         | I remember over a decade ago or so my bank offered this new
         | overdraft "protection" where you could setup an amount of money
         | to use from your saving account to make up the difference in
         | the event of overdraft. One day I cut a check that was $5 over
         | what was in my checking account and found out there was a $75
         | fee for overdraft. It was not at all obvious in their
         | advertising that fees would still apply. Never made that
         | mistake again.
        
         | the_snooze wrote:
         | https://www.fdic.gov/consumers/overdraft/
         | 
         | Overdrafts have been opt-in by regulation since 2010. What
         | banks have done is try to trick people into opting into
         | "overdraft protection," which is really just the old system
         | that allows a customer's checking balance to drop below 0:
         | https://www.wellsfargo.com/credit-cards/features/overdraft-p...
         | As long as a customer takes no action or just says "no," they
         | won't be allowed overdraw their checking balance.
        
           | angott wrote:
           | Yes, but if you do not opt into overdraft, you will still be
           | charged a "non-sufficient funds" (NSF) fee when the bank
           | declines your transaction. And the NSF fee is usually higher
           | than the overdraft fee.
           | 
           | This doesn't make any sense and is just a money grab on the
           | poor and desperate, because there is absolutely no technical
           | reason why declining a checking or debit card transaction
           | should cost $35+ to process.
        
             | jjulius wrote:
             | Depends on the bank, I would imagine. Anecdotally, I've
             | never been charged a fee for having a transaction declined
             | because of insufficient funds, nor has my wife, and
             | collectively that's ~5 different banks.
        
               | angott wrote:
               | Based on my personal experience, all the big banks in
               | Canada do it. The fee is 45-48 CAD for each declined
               | transaction, no matter the amount.
        
             | BayAreaEscapee wrote:
             | Back in the day (when we had to go to school uphill both
             | ways), I met a banker who told me, "whatever your bank is
             | charging you for a bounced check, it isn't nearly enough".
             | Then he described how the system worked: the actual
             | physical check had to be sent back from your bank, to the
             | Federal Reserve branch of the receiving bank, then to your
             | branch of the Federal Reserve bank, and then to your bank.
             | Not electronically: I'm describing the movement of the
             | actual physical paper check. So, there was a real cost to
             | everyone for a bounced check and of course the person who
             | wrote the bad check should pay. That makes sense.
             | 
             | Of course, this makes no sense in a world of electronic
             | transfers via ACH. The banks that are still charging $35
             | for a bounced transfer are engaging in something barely
             | more legal than theft.
        
           | yellow_lead wrote:
           | So how do you opt-out? Or is this an action you have to take
           | when creating the account.
        
             | yardie wrote:
             | You opt-out or opt-in when you set up the account or
             | anytime afterwards. I know only because I just setup
             | checking for my teenage son and it was something the agent
             | asked during the process. I pushed back and declined even
             | though they gave me the end of the world spiel.
        
         | duped wrote:
         | The tyranny of scale creates terrible incentives in banking.
         | Someone whose average balance hovers around $100/month might
         | well cost the bank more money than they can earn off the
         | balance, while someone with $10,000 is basically free.
         | 
         | Normally in services you charge more from the people who are
         | more able to pay, because they'll be willing to spend more
         | money for the same service. Yet in financial services and
         | banking, the more money you have to spend on the services
         | results in the lower fees and costs across the board.
         | 
         | I think if there's something that needs to be systematically
         | altered to close wealth gaps, that's a fine place to start.
        
         | donmcronald wrote:
         | > you never know when your account will get overdrawn
         | 
         | How? It's not that hard to keep track of money in vs money out.
         | I bet most of it is people that don't understand it takes time
         | for a cheque to clear or people that know an auto payment will
         | overdraw their account but can't do anything about it (ie: no
         | money).
         | 
         | Overdraft fees should be illegal, especially for electronic
         | transactions that get rejected.
        
           | mellavora wrote:
           | maybe you have never lived through a period of sustained
           | financial stress. Yes, people in that situation understand
           | that it takes a few days for a check to clear. One of those
           | checks is your paycheck, which you need to clear to cover
           | your other costs. The other is the check you wrote to the
           | grocery store so you could eat, or your rent check. Which
           | clears first? Did you time it right? What if your paycheck
           | was delayed by a day?
           | 
           | Money in vs money out is very hard to keep track of when you
           | don't have a buffer and you are always balancing empty.
           | 
           | I want to make an analogy to a seemingly simple buy known
           | hard computer science problem, like resolving bugs caused by
           | race conditions. Stuff which is simple if you can assume a
           | single processing thread can become a nightmare when this
           | assumption does not hold.
        
             | roland35 wrote:
             | This is true. Having an extra few hundred dollars made a
             | huge difference to me since I was always juggling the
             | payday vs rent money as well.
             | 
             | Credit cards are not easy to get with no credit history
             | either. I eventually was able to get a card but it had a
             | $250 limit.
        
           | dimmke wrote:
           | Banks used to structure these charges to create overdrafts
           | whenever possible. They made it very difficult for you to see
           | what your actual usable balance is.
           | 
           | They also used to be allowed to simply reject the transaction
           | if you didn't have the money and still charge a $36 fee. It
           | was insanity.
           | 
           | If your checking balance never reaches close to zero, you
           | wouldn't notice this. I was a teenager in 2010 and definitely
           | got hit with a bunch of overdraft fees. Banks know these fees
           | are bullshit (even now, with increased regulation), that's
           | why they're so quick to waive them at first.
        
             | bananaportfolio wrote:
             | In 2006 PayPal tried to deduct ~$500 dozens of times in a
             | 48 hour period due to what was obviously a software bug.
             | This resulted in me being overdrawn by around $900. No
             | matter who I spoke to on the phone with Bank of America,
             | nor which branch manager I met with in person, nobody could
             | do anything to help me.
             | 
             | The most I accomplished was having a branch manager agree
             | to waive _1_ overdraft fee since I had never overdrafted my
             | account before.
             | 
             | PayPal was even less helpful.
             | 
             | If I enable overdraft protection with my current bank
             | (Wells Fargo) then they will charge me something like $17
             | to transfer money from my savings account to cover a charge
             | that my primary account wouldn't have enough funds to
             | cover.
             | 
             | This was a good reminder that I need to switch banks. Maybe
             | I can find a good Credit Union in my area.
        
               | artificialLimbs wrote:
               | Anecdata: I overdrafted a few months in to having my
               | credit union account. The bank manager literally called
               | me on the phone that day and asked if I could come in and
               | cover the charges. I couldn't because I was too far away
               | or out of town or something. Manager asked if I could
               | come in the next day, to which I said yes, and did, and
               | received no overdraft fees.
               | 
               | Another credit union (which I have since left) in my area
               | was a total nightmare to do business with. 6-10
               | transactions were met with shocking resistance and
               | frustration. Check reviews for your propsective bank if
               | possible.
        
               | 35fbe7d3d5b9 wrote:
               | > This was a good reminder that I need to switch banks.
               | 
               | When you do, try your best to do what I've done ever
               | since my mortgage processor screwed up and double charged
               | me: _never_ use anyone else 's online services; do all
               | the banking that's possible from your bank's online bill
               | pay. At least that way the people who are pushing money
               | out of your account via automation report up through the
               | same people who manage the rest of your account ;)
               | 
               | Also, credit unions seem to be happy to let you maintain
               | an account with a balance but no fee in a way that banks
               | aren't. As a result, I have my main checking account that
               | I use for everything, and a second account _at a
               | completely unrelated institution_ where I keep 30 days
               | worth of cash. I spent $10 for che(que|ck)s and an hour
               | of time getting it set up, which was well worth buying me
               | a month of insulation against any number of risks.
        
           | steveklabnik wrote:
           | I wrote about how this happened to me in a comment here (8
           | years ago, dang!)
           | https://news.ycombinator.com/item?id=6424493
        
           | anonAndOn wrote:
           | You must not be familiar with the banks' previous tendency to
           | rig the game and make sure the charges all hit your account
           | and in the most profitable sequence _before_ the deposit was
           | applied?[0]
           | 
           | [0]https://scholarship.law.unc.edu/cgi/viewcontent.cgi?httpsr
           | ed...
        
       | xchaotic wrote:
       | Just like a bank, without the security. Have a look like modern
       | banks are done say in the UK - Monzo etc.
        
         | yurishimo wrote:
         | Also, just to note, Monzo USA and Monzo UK are identical in
         | name only. The US version has a fraction of the features of the
         | UK version and they don't seem to be iterating as quickly as
         | other neobanks after Simple's departure.
         | 
         | I switched to OneFinance and have been generally happy with it
         | as it caters most closely to the old Simple methodology,
         | especially with configurable overdraft that was launched last
         | month.
         | 
         | If anyone has experience with the others and how they've
         | matured since Simple's departure, I'd be interesting to hear
         | what you like and what you're excited for on their roadmap!
        
         | djrogers wrote:
         | I think you've missed a couple of details. The loans are
         | provided by square's ILC, and the checking account is an FDIC
         | insured one with Suffolk bank.
         | 
         | So 'just like a bank, with the same security' would be more
         | accurate.
        
       | bingdig wrote:
       | 2021 is a great time to own a small regional / community bank.
       | All the mature FinTech companies are trying to buy a bank to
       | expedite the cumbersome bank chartering process (+ mortgage
       | origination and servicing companies are too)
        
         | zonethundery wrote:
         | sure, they are, but the bank holding company act (BHCA)
         | restrictions on ownership/source of strength requirements are a
         | kick in the head. You can go the Greendot route (just up and
         | convert yourself to a bank holding company), Varo route (same
         | but get a fresh OCC charter), or take your chances with an ILC
         | application.
        
         | hestefisk wrote:
         | Indeed. And a good time to have a banking as a service
         | business. Have a look at Cross River Bank. They have grown
         | their balance sheet 3x in the last two years. It's not just US
         | though. In Southeast Asia same trend; big tech platforms like
         | Grab and Shopee are buying small bank license holders on the
         | cheap to start taking deposits and build their ecosystem on
         | top.
        
       | overlordalex wrote:
       | Warning: The site has some funky scrolling, but if you keep going
       | there is more information that eventually shows up.
       | 
       | $scrolljackingRant
        
       | sergiotapia wrote:
       | The brutalist website design for this new product is suffocating.
       | Tried it on many browser widths on my desktop.
        
         | repsilat wrote:
         | Huh, I always think of "Brutalism" in the context of web design
         | as "no CSS, no JS, lots of <h1>." I guess maybe it needn't be
         | unstyled, but certainly is unsubtle.
         | 
         | To me this page is architecturally would be something
         | overloaded with pointless decorative elements. Baroque?
        
         | natchy wrote:
         | This isn't a brutalist site just because it has little color.
        
       | pdpi wrote:
       | This was the "Aha!" part for me:
       | 
       | > Get a customized offer based on your card sales through Square,
       | and then choose your loan size.
       | 
       | and then a bit further down:
       | 
       | > Repay it automatically with a percentage of your daily card
       | sales through Square.
       | 
       | Such an incredibly obvious idea in hindsight. While I can see why
       | putting all your eggs in one basket like this can pose something
       | of a problem, there's no denying this level of integration is
       | amazing for a small business.
        
         | csa wrote:
         | Stripe has been doing this for at least a few months now...
         | maybe since last year.
         | 
         | It's a nice feature.
         | 
         | Frankly, PayPal has been doing a version of this for years
         | where they would put a hold on your funds and then (usually)
         | offer you a loan that would cover most/all of the money held.
         | Of course, they called all the shots, but the idea was there.
        
           | mchusma wrote:
           | It's a very expensive loan though. I did the math on our
           | stripe offer, and it was o
        
             | yesimahuman wrote:
             | Yea, we recently got a Stripe Capital loan offer, but it
             | didn't seem compelling at all. We're clearly not their
             | target customer for that but as a tech startup doing SaaS I
             | kind of figured we would be their target customer. The
             | offer was orders of magnitude less than our ARR on that
             | account.
        
           | mchusma wrote:
           | It's an expensive loan though. Stripes offer was about 45%
           | APR, which was higher than Kabbage, Fundbox, and a host of
           | other fast/easy loan providers.
        
         | clint wrote:
         | This is something PayPal has offered small businesses for
         | probably close to a decade now.
        
           | onos wrote:
           | So has square through a different mechanism, "square
           | capital".
        
           | echelon wrote:
           | But then you have to interact with PayPal.
           | 
           | PayPal burned me repeatedly as a teenager. Locked funds, some
           | never recovered. I didn't do anything wrong.
           | 
           | Never. Again.
           | 
           | Maybe some people don't harbor this grudge, but to me PayPal
           | is the epitome of incompetent and evil. Venmo, all of it.
        
       | JCVI-syn10 wrote:
       | > 0.5% APY on savings accounts
       | 
       | How insulting, and yet still better than the competition
        
         | [deleted]
        
         | ac29 wrote:
         | Low-risk yield doesn't grow on trees. 0.5% is about what a 3
         | year treasury bond was paying at the beginning of the month
         | (its lower now). Banks dont really need deposits to make loans
         | right now either, since the reserve ratio was changed to 0%
         | last year.
         | 
         | So yes, safe, insured deposits in savings accounts dont pay
         | much at the moment. This has less to do with banks being greedy
         | and more to do with current fiscal policy.
        
           | gnicholas wrote:
           | In the past I've shopped around and found that you can find
           | personal bank accounts that pay small amounts of interest
           | (~1% in recent years), but business bank accounts wouldn't
           | pay anything. It's nice to see this option, which will
           | hopefully draw some people and simultaneously convince
           | competitors to offer similar products.
        
             | ac29 wrote:
             | Yeah, a lot of credit unions especially have reward
             | checking with ~1% rates. You always need to jump through
             | some hoops like having direct deposit and a minimum number
             | of transactions on their debit/credit cards (which is where
             | they make the money to pay the extra interest). Still, if
             | you can meet these requirements, its not a bad way to
             | lessen the effect of inflation on money kept for day to day
             | expenses in a checking account.
        
         | psanford wrote:
         | Seems to be right in line with other online only banks.
        
       | ilyas121 wrote:
       | The biggest question I would have is: How good the customer
       | support is?
       | 
       | I have the worst luck, and all my new age accounts like Robinhood
       | and Coinbase have little to no customer support compared to the
       | incumbents.
       | 
       | I got lucky and the Robinhood situation resolved itself but I've
       | been trying for over a year to contact Coinbase and circle the
       | drain. Hopefully Square has better support.
        
         | htrp wrote:
         | Realistically.... 0
        
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