[HN Gopher] Amazon tells bosses to conceal when employees are on...
       ___________________________________________________________________
        
       Amazon tells bosses to conceal when employees are on performance
       management plan
        
       Author : xenocyon
       Score  : 285 points
       Date   : 2021-07-09 17:16 UTC (5 hours ago)
        
 (HTM) web link (www.seattletimes.com)
 (TXT) w3m dump (www.seattletimes.com)
        
       | nine_zeros wrote:
       | Which manager came up with this brainwave of an idea to make
       | themselves appear useful?
        
         | r00fus wrote:
         | It's probably an interpretation of why Bezos wants (he's been
         | quoted as thinking workers are lazy by default).
         | 
         | So it's from the top.
        
       | mkl95 wrote:
       | What makes Amazon employees so eager to work there? Is it purely
       | because of their salaries? I have worked at large companies where
       | none of this dystopian stuff happens.
        
         | patch_cable wrote:
         | There are teams building cool things, used by large customers,
         | where you're paid decently.
         | 
         | It's not really all that dystopian.
        
           | mkl95 wrote:
           | Thanks for the info. I come across more and more of these
           | articles that paint a grim picture of Amazon's engineering
           | departments. But as an outsider I get the feeling that's it's
           | better than your average mid sized startup where you will be
           | lucky to make 1/3 of what an Amazon engineer makes, while
           | working more hours and getting your performance reviewed by
           | equally sociopathic middle managers. I still wonder how it
           | compares to other FAANG companies though.
        
             | pancaku wrote:
             | I think Amazon is not as bad as people harp on. However,
             | other FAANG's definitely pay more, have better benefits,
             | give refreshers, and also don't have a culture which
             | heavily emphasizes PIPs.
             | 
             | Since Amazon interviews are similar to other FAANGs, people
             | who pass an Amazon interview have a higher correlation of
             | passing other interviews. Those FAANGs and associated
             | companies tend to have a higher value proposition so people
             | tend to choose them.
        
         | orhmeh09 wrote:
         | I think there may be some who appreciate certain idealized
         | notions of the company's operations and competence in
         | engineering and logistics. Few other companies could offer the
         | same mix of software and real-world engineering at scale.
        
       | koolba wrote:
       | There's a Heisenberg principle at play here as anybody that knows
       | they're on the thin ice is going to respond to that knowledge in
       | some way.
        
       | mrorbitman wrote:
       | I've never seen anyone on a PIP bounce back. The smart move is to
       | start your job hunt immediately when you discover you're on a
       | PIP. Otherwise it's a long and stressful road to termination.
       | 
       | The second the people around you don't believe you can cut it,
       | it's already too late and best to find a gig elsewhere.
        
         | throwaway48323 wrote:
         | I had a PIP at a startup when six months in and several years
         | later I'm the lead now.
         | 
         | I saved my job by working during my ~two day vacation (and
         | weekend) and building a bunch of things that I had talked with
         | the non-eng cofounder about that weren't on the official
         | roadmap but that had high value.
         | 
         | Turned out the way engineering was organized wasn't very
         | compatible with me (didn't take advantage of my product sense
         | and generally was focusing too much on reviewing things in code
         | that really didn't matter.)
         | 
         | One of the people above me on the org chart (VP Engineering)
         | lost his job instead. The lead at the time is now CTO and
         | around that time adjusted the org to better match how I like to
         | work.
        
           | macintux wrote:
           | I suspect that kind of story is more common at small
           | companies still trying to define a path forward (or with
           | inconsistent management philosophies).
           | 
           | Still, impressive turnaround.
        
         | otterley wrote:
         | I have. I went from being PIPed after my first year due to not
         | getting along with my team, to being nominated for Yahoo!'s
         | Super Star award (the highest honor in the company) a year
         | later. People can and do turn around when they are mentored
         | with care and the will to succeed.
        
         | topkai22 wrote:
         | To be the odd man out, I do actually know someone who did and
         | managed to later on advance in his career within the company.
         | We shared a particularly bad manager who was forced out of the
         | company himelf while he was on the PIP, so possibly special
         | circumstances.
        
       | [deleted]
        
       | ncmncm wrote:
       | At most companies, having _ever been_ on such a list is a
       | permanent mark. Any manager can pull up your record and see the
       | whole history.
       | 
       | Thus, any indication that you have got onto such a list is a red
       | warning: _find another job_ somewhere else, and quickly. Do not
       | wait to see if they will change their minds. They might decide
       | not to fire you right away, but they will think of you, forever
       | after, as a  "problem employee". If you ever get off the list,
       | you will go back on it the moment the length of your manager's
       | list goes below quota. You may be sure that there is such a
       | quota.
       | 
       | This is very much like the notion of "politically unreliable" in
       | the Soviet countries, and in China. Corporate governance
       | resembles nothing so much as Soviet governance. This is not an
       | accident: Lenin was a huge admirer of the Ford Motor Company.
       | 
       | Being _still-employed_ is a huge factor in how attractive you are
       | to your immediate future employer. So, it is important to act
       | fast. Part of why they try to keep the list secret is that they
       | want to be who controls when you leave, not you. Managers
       | typically only get points for firing you, not you quitting. (But
       | Amazon 's documented notion of "unregretted attrition" suggests
       | it might be defined as somebody leaving who was on the list.)
        
         | anigbrowl wrote:
         | _This is very much like the notion of "politically unreliable"
         | in the Soviet countries, and in China. Corporate governance
         | resembles nothing so much as Soviet governance. But one
         | important difference is that the label equivalent to "class
         | enemy" is not hereditary._
         | 
         | Excellent point, though I think the only reason for the
         | hereditary difference is that most corporations don't recruit
         | from a multi-generational population in a fixed location. But I
         | bet there are commercial fishing and logging firms where if the
         | dad was a problem employee, expectations about the son will be
         | correspondingly lowered.
         | 
         | Anyway, in both contexts information asymmetries inevitably
         | exacerbate power differentials; while this is to some extent a
         | fundamental aspect of competition, the denial or posture that
         | such asymmetries exist aims to maximize those power
         | differentials, perhaps allowing them to grow in accordance with
         | power laws rather than linearly (pun semi-intentional).
        
       | ToxicMegacolon wrote:
       | Amazon is a strange company. After having spent 4 years there I
       | am convinced that they hate their employees. They want you to
       | burnout.
       | 
       | Just look at the stock vesting schedule, its 5, 15, 40, 40. First
       | two years you barely get any stock, and I believe the average
       | time someone stays at amazon is around 1.5 years (I don't have
       | latest data so maybe this is wrong)
       | 
       | On top of that, you have the pathetic 401k match (50% upto 2% of
       | paycheck). Amazon's contribution to 401k vests after 3 years in
       | the job, so you leave within the first 2 and you don't get
       | anything. Not to mention the base salary cap of $160k.
       | 
       | Add to that the horrible WLB, I knew teams who'd get 40 high
       | severity tickets in a week (And there are teams with much worse
       | WLB). You are constantly waking up at 2-3AM in the night, and
       | fixing fires for no extra pay.
       | 
       | Many times, Upper Management would dictate a timeline for your
       | project, doesn't matter if it takes 4 months, we need it in 2 so
       | get it done. This obviously leads to bad code. But there is no
       | incentive within the company to fix/improve codebase, every thing
       | is taped together, and On Call is there to tape things up some
       | more so that they stay fixed. Even if you take the time and fix
       | some of the tech debt, the company is not going to care and its
       | not going to reward you.
       | 
       | Speaking of rewards, if the company stock grows (which it has for
       | the past several years), and because of this growth you stand to
       | make more than your Amazon decided Target Compensation, then you
       | won't get any base salary increase even if you were the best
       | employee Amazon has ever seen. You might get additional stocks,
       | but those will vest 2 year later. So basically, you did great
       | work for the company in 2021, as a result the company stock grows
       | enough that you are not out of range for your role's
       | compensation, so they don't increase your salary, and they give
       | you stocks that vest in 2024, 3 years after the you did the work.
       | 
       | More often than not, I felt that most amazon employees (current
       | and past) hate amazon. I have never seen a company being hated by
       | its own workers with such fervor.
        
       | qqtt wrote:
       | I never understood the secretive nature of these Amazon "devplan"
       | / "FOCUS" lists. If an employee has a performance issue, they
       | should know. Period. If they are on a formal list, they should
       | know that too.
       | 
       | The only "positive" here is that it can affect the individual's
       | moral to know you are not meeting expectations - but that has to
       | be communicated regardless. If it's understood it has to be
       | communicated and there is a list specifically including the
       | individual, it's up to the company to manage that communication
       | in a supportive manner.
       | 
       | And the consequences of this secretive list are a culture of fear
       | and uncertainty and doubt. Especially with the harsh consequences
       | such as - if you leave while on this secretive list (which you
       | cannot even know you are on) - you are ineligible for rehire.
       | 
       | The solution is not to maintain a secretive list of employees who
       | have performance issues - it is to be fully transparent about
       | those performance issues and destigmatize being included in this
       | nebulous secretive list in the first place - through a culture of
       | support and shared success.
       | 
       | Honestly it boggles my mind how Amazon managers accept this
       | status quo at the scale that Amazon operates. It is so on it's
       | face a recipe for having a toxic culture which breeds stress,
       | doubt, and only serves to reinforce poor performance outcomes.
       | 
       | Out of all the things I've heard about Amazon culture for its
       | software organization - this single thing (secretive lists of
       | employees with performance issues with "never rehire"
       | consequences that employees can't even understand they are on)
       | symbolizes for me all the reasons I would avoid them as an
       | employer. There is no way to have this process without creating a
       | toxic culture.
        
         | bostonsre wrote:
         | Maybe they are just trying to hide their unspoken requirement
         | of firing a given proportion of their workplace for managers to
         | be considered good. It should help give them plausible
         | deniability when they need to fire someone that wasn't on the
         | list as well.
        
         | temp8964 wrote:
         | Not really. The management team can make mistakes too. In those
         | cases, it is not clear whether it is better for the employee to
         | know. There is no clear cut obvious answer to this, unless you
         | assume everyone is an emotionless robot.
        
           | underwater wrote:
           | It's not like management will just let the employer keep
           | underperforming. They'll secretly PIP them, let them continue
           | on their course, and then fire them with no warning.
        
             | temp8964 wrote:
             | No. Sometimes the employee didn't underperform at all. Why
             | do you assume the manager always know the truth?
        
               | CamTin wrote:
               | Management effectively does know the truth, for the
               | trivial reason that they get to decide what the truth is.
               | They are the ones who get to decide what counts as
               | performing and underperforming. It's not as though there
               | is some objective way to determine who is and isn't a
               | desirable employee.
        
           | potatolicious wrote:
           | I didn't read OP's comment as "performance issues should be
           | publicized within the workforce" and more "performance issues
           | should be known to the individual employee"
           | 
           | If management thinks you're doing a bad job, it's not needed
           | to make it known to the entire team - but _you_ should know.
        
             | temp8964 wrote:
             | I don't think you should always know. I also updated the
             | language.
        
               | lazide wrote:
               | Doing something about a problem generally requires
               | someone is aware that a problem exists right?
               | 
               | Otherwise it's just marking them for future termination
               | without telling them, which seems like a waste of
               | everyone's time.
        
               | temp8964 wrote:
               | No. The management team can make honest mistake. After
               | preliminary investigation, they find they are wrong. No
               | need to tell the employee in this regard.
               | 
               | I did not say they should never tell the employee. I
               | think sometimes it's unnecessary.
        
               | lazide wrote:
               | Shouldn't that investigation happen before they are
               | considered a performance problem and put on the list?
               | 
               | Giving the employee a chance to rebut any performance
               | problem assumptions would be an important part of this,
               | and would also require they know.
        
         | handmodel wrote:
         | It doesn't seem crazy to me on the surface. You say you are
         | worried about "toxic culture which breeds stress" but I think
         | you could equally say that constantly getting notes that you
         | are a below-average performer would be just as bad.
        
           | chris11 wrote:
           | Discovering that I misunderstood the seriousness of an issue
           | is more stressful than being told something explicitly. And a
           | major misunderstanding decreases trust. It would be much
           | better to explicitly be told I'm on a pre-PIP plan than to
           | assume it's a less serious issue and find out when I try to
           | change teams.
        
             | lazide wrote:
             | I'm pretty sure they won't let someone change teams, and
             | many of the people on this list aren't expected (and for
             | some managers, maybe not even allowed) to improve.
        
               | pseudalopex wrote:
               | That's the point. They don't want a blocked transfer to
               | be the first sign they could lose their job.
        
         | mataug wrote:
         | A toxic culture of fear is the intended effect here.
         | 
         | People at amazon love to discuss the flywheel effect[1]. The
         | flywheel here is the culture of fear that keeps employees on
         | their toes. Bezos believes that employees are inherently
         | lazy[2], and it seems like fear is tool the S-team have chosen
         | to solve the problem of lazy employees.
         | 
         | This has a lot of unintended consequences[3], but the
         | executives with the power to change this don't care as long as
         | they keep getting rewarded with a higher stock price, and fresh
         | college grads who are willing to sacrifice themselves at the
         | altar.
         | 
         | [1]https://feedvisor.com/resources/amazon-trends/amazon-
         | flywhee...
         | 
         | [2]https://www.businessinsider.com/amazon-polices-based-jeff-
         | be...
         | 
         | [3]https://news.ycombinator.com/item?id=27786829
        
           | UnpossibleJim wrote:
           | Do you think that this culture will shift with his
           | retirement, or do you think that this culture is so embedded
           | within the fabric of Amazon itself, that there is no
           | separating this kind of behavior from the company without a
           | dismantling of the corporate structure itself?
        
             | Retric wrote:
             | Company culture always decays over time to reflect
             | incentives. Not to denigrate Andy Jassy as a Harvard MBA
             | turned Marketing Manager who moved up to become a CEO. But
             | upper management always ends up with the kinds of people
             | who tend to reach upper management in any company.
             | 
             | That said, Amazon's culture is closer to the norm than most
             | startups so in the short term things are unlikely to change
             | much. At least until some new management fad becomes
             | popular or they run into a significant issue.
        
             | ToxicMegacolon wrote:
             | Unless they dump the entire senior management and bring new
             | folks in, its not changing. That culture is at the core of
             | Amazon, and perhaps even a contributor to its success, at
             | the detriment of its own employees of course.
        
               | meh99 wrote:
               | I think we define success too narrowly for these
               | sprawling organizations with massive social influence.
               | 
               | How much political scrip such an organization generates
               | given esoteric economic measures should not outweigh real
               | world impact
        
             | mataug wrote:
             | Andy Jassy used to lead AWS before becoming Amazon's CEO.
             | 
             | AWS has a reputation of being a difficult place to work,
             | even more so than Amazon's other divisions.
             | 
             | So no, I don't think anything will change.
             | 
             | https://www.newstatesman.com/business/companies/2021/02/he-
             | l...
        
               | traskjd wrote:
               | Yes, those poor AWS employees sure have it tough vs that
               | warehouse division.
        
               | tablespoon wrote:
               | > Yes, those poor AWS employees sure have it tough vs
               | that warehouse division.
               | 
               | Pointing out that someone has it shittier is typically an
               | _excuse_ for shittyness.
        
               | traskjd wrote:
               | Yes that's why I thought it odd to say the AWS devs have
               | it hardest in the whole company. It's not a competition
               | though it always feels a bit silly to pretend back
               | breaking physical labor is easier than sitting in an air
               | conditioned office in a chair.
        
               | pseudalopex wrote:
               | The strongest plausible interpretation is they meant for
               | equivalent jobs.
        
               | dvtrn wrote:
               | Or in some cases letting said shittiness manifest because
               | the person doing the pointing isn't themselves subject to
               | it and/or could stand to lose ground when someone decides
               | to do something about it.
        
           | da_big_ghey wrote:
           | yes here. if no person knows if is on performence management
           | plan all must act like they are on probation of some sort,
           | work much extra. like dictatorship where person may be
           | monitored any time and so always act like this.
        
           | grayfaced wrote:
           | Imagine suffering from imposter syndrome in an office with
           | this fear culture. People will work themselves to the bone
           | trying to fix personal perceived inadequecies. Then they
           | burnout and quit.
           | 
           | I guess if workers are considered expendable than that's a
           | positive. Corporations need to be more accountable to their
           | workers welfare and not solely stockholder's welfare.
        
             | MattGaiser wrote:
             | Given their seeming labour challenges, maybe it is a self
             | regulating problem?
        
         | tlogan wrote:
         | I bet this FOCUS list is used by managers to prevent good
         | engineers moving to a different team.
         | 
         | Also my experience tells me that all these mega corps have very
         | similar culture.
        
         | opportune wrote:
         | I have spent a lot of time on Blind where this is discussed
         | often and I think I have an idea what is going on.
         | 
         | At a high level, Amazon orgs have Unregretted Attrition (URA)
         | targets/quotas for orgs. Not every manager needs to hit the
         | exact target but under a certain level of middle management
         | they do. Because of this built-in churn they need to have a
         | pipeline of low performers - because once the current set of
         | URA targets get managed out or leave you will need to still hit
         | that quota next quarter/half/year/whatever. So maybe your quota
         | is 5% but you have another 5-10% extra in earlier stages of
         | your pipeline so you can sacrifice them later.
         | 
         | In the later stages when you're actively getting managed out
         | they put you on a formal PIP. In theory it's possible to "get
         | out" of it but because of the quotas it's pretty much a lost
         | cause. So on Blind the most common suggestion for people on PIP
         | is to do the absolute bare minimum and start interviewing
         | elsewhere, expecting to fail the PIP.
         | 
         | I imagine the reason Amazon doesn't want people to know about
         | Focus/Dev plans is that once you know you're in the earlier
         | stages of the pipeline, you may come to a similar conclusion.
         | Basically if a target is painted on your back and you know
         | there's a high probability you're going to get managed in the
         | next 6 months, it's better to do the bare minimum at work and
         | focus as much as possible on getting a new job. But from
         | Amazon's perspective that's a lot of lost work/time/money, and
         | they're not even sure yet that they want to get rid of those
         | people. And further, if employees don't know about the
         | performance plan there is less chance they will deliberately
         | sandbag and may actually improve their ranking enough to move
         | off the early stage pipeline.
         | 
         | In my opinion the root of all this disfunction is the quota
         | system. If managers were not forced to manage out so many
         | people and being on a "low performance plan" at any stage were
         | seen as an actual opportunity to identify issues and improve
         | performance, there would be much less incentive to sandbag by
         | doing the bare minimum, and also much less need for secrecy
         | about the process.
         | 
         | But this is Amazon, I am sure they have thought deeply about
         | this. My guess is that they have done the math on many
         | alternatives and this is the least-worst. For example by
         | managing out so many people they can be less selective in
         | hiring which may be better overall (eg an overall acceptance
         | rate of 20% with 10% of those being false positives fills more
         | roles than an overall acceptance rate of 10% with a 0% false
         | positive rate). Of course managing people out also has a cost
         | in creating an unpleasant/toxic work environment that itself
         | increases churn, which they may or may not account for. Keep in
         | mind due to their vesting models, a good performer burning out
         | and quitting after 2 years is actually good for their bottom
         | line. As long as they continue to fill roles I doubt they will
         | be incentivized to change this model.
        
           | qqtt wrote:
           | I can see how some small aspects of this policy could make
           | sense objectively. Having a URA target + needing a pipeline
           | to feed that at scale certainly makes sense - notwithstanding
           | the proven misguided approach of having a URA target to begin
           | with.
           | 
           | But taken as a whole I cannot help but conclude that the
           | program is meant to instil a culture of fear (and by
           | extension toxicity). Considering the following:
           | 
           | * A manager may or may not have made vague statements to
           | indicate you are on this list. Since the manager is
           | explicitly instructed not to talk about the list itself, it
           | is up to the employee to triangulate from a manager's
           | statements their standing relative to performance. This means
           | that employees can never really be sure about their status
           | with respect to this list and so must constantly be on their
           | toes (especially regarding statements from their managers).
           | 
           | * If a person is borderline under-performing, what is the
           | logic in preventing them from switching teams internally?
           | Perhaps a culture change or a product change would tip the
           | scales for them to increase performance. Maybe there is a
           | culture clash with the org or with the direct manager. I
           | don't see any downside in maintaining the FOCUS status but
           | allowing the employee to explore options to improve their
           | productivity internally.
           | 
           | * If a person is borderline under-performing, what is the
           | rationale behind blacklisting them from ever becoming rehired
           | at the company? This the most egregious offence to me
           | regarding the entire program - that Amazon is hanging a sword
           | of damocles over all their employees heads, implicitly
           | threatening them with blacklisting them as one of the largest
           | tech employers in the industry. This list, again, being
           | entirely secretive and Amazon explicitly instructing managers
           | not to talk about with employees.
           | 
           | From my understanding, you can work at Amazon several years,
           | be on a FOCUS/devlist for a huge amount of that time - and
           | never even know. When you leave, you are automatically marked
           | as URA and ineligible to rejoin the company.
           | 
           | This all adds up to me as a program specifically designed to
           | be vaguely threatening and fear inducing.
           | 
           | If we assume an ideal world where managers are all great
           | communicators and can handle performance management with
           | skill and would never misuse the program for any reason - I
           | can maybe squint and suspend my disbelief enough to see how
           | this program can effectively work.
           | 
           | But you would have to be breathlessly naive to assume that's
           | how the program would practically work in the real world with
           | actual managers (and the state of middle/upper management in
           | tech companies at large).
           | 
           | Any management/leadership team who is OK with rolling such a
           | program out at scale given the above is not a team I would
           | want to work with in any capacity, and IMO it just speaks to
           | the dehumanizing nature of the culture they are aiming to
           | create. It is inconceivable that upper management at Amazon
           | doesn't realize these effects of the program.
           | 
           | Like you say, they have probably thought about it deeply, and
           | just don't care. The metrics are working for them, so it
           | continues. I personally am not going to lose sleep over it, I
           | will simply refuse to work there. I hope employees who do
           | work there know that there are other technology companies who
           | actually consider these negative effects on their own
           | employees and actually have empathy towards creating a place
           | where people genuinely want to work - because for other
           | companies, the equation regarding optimizing business metrics
           | lands a bit differently when it comes to their own employees.
           | If you can pass the bar at Amazon you can pass the bar at
           | other places. Don't sell yourself short thinking this is
           | normal or OK.
        
           | usefulcat wrote:
           | That does make a lot of sense. One question I have is how
           | this practice will affect their reputation. My theory is that
           | the reputational damage will most adversely affect their
           | ability to hire more experienced workers. But maybe their
           | plan is to hire more people fresh out of college and bring
           | them up internally (the ones that don't get URA'd anyway), in
           | which case the reputational damage may not matter as much? It
           | still seems like a pretty big long term gamble to me. I have
           | to think a lot of experienced workers will be reluctant to
           | even consider working at a place with this level of
           | shenanigans. I know I would be.
        
             | ToxicMegacolon wrote:
             | I do believe that Amazon has irrevocably hurt its image.
             | You only need to spend like a week using the Blind app and
             | you'll run into a few horror stories about amazon.
             | 
             | There were posts on the blind app regarding how amazon has
             | been having trouble hiring experienced folks. I am also
             | seeing increased linkedin posts from Amazon SDMs in my
             | network, all advertising positions they have open on their
             | team.
             | 
             | > maybe their plan is to hire more people fresh out of
             | college and bring them up internally
             | 
             | In addition to new grads, amazon also depends on L1 visa
             | imports from India and other countries. And maybe H1 hires
             | here. Its not easy to switch jobs on visa besides you need
             | to stay at a company for 2-3 years to get green card, so it
             | works out in Amazon's favor. My guess is they are feeling
             | the pinch now because Covid is bad in India, and India to
             | US travel is stopped, So visa pipeline has dried out
             | significantly.
        
       | varispeed wrote:
       | Why people go to work to places that treat engineers like some
       | farm animals?
       | 
       | Zero respect to the craft. Plus the company is avoiding taxes, so
       | everyone gets paid less thanks to that.
        
       | quickthrower2 wrote:
       | Amazon workers should unionise, then collectively every single
       | employee asks their boss "morning boss, am I on the list" every
       | single day. They'll soon change the policy.
        
       | dbg31415 wrote:
       | As far as I know... nobody at Amazon when I was there got taken
       | off "Focus" (whatever it was called in the past). They only ended
       | up leaving the company.
       | 
       | But that said, I think Amazon had a very long interview process.
       | Too long. (But I hear it's gotten better.) And so to grow fast,
       | they need an easy way to exit people... that's not a bad thing.
       | 
       | Interviews are never a great way to hire people. Working with
       | them tells you a lot more about personality and work ethic and
       | commitment.
       | 
       | From what I've seen, I don't disagree with any of the employees
       | that had been on Focus. Like generally speaking, we showed the
       | people the door who needed to be shown the door.
       | 
       | For the good of the team, some people just don't fit, or they
       | distract... a lot of it was personality, but a lot of it was
       | really they were lacking the Ownership quality we needed.
       | 
       | If you have someone waiting for 12-levels of approval, they just
       | slow down the others. I don't know quite how to say it, but it
       | was a common thing you'd get someone from a big company... and
       | they had various processes in mind when doing anything. We need
       | that "Bias for Action" instead of anyone just looking to do
       | things the way they did them at past jobs.
       | 
       | Or we had a guy who thought, "We're Amazon, we print money...
       | let's just solve all our problems by throwing money at them."
       | Oof. Amazon is, silly as it sounds, a startup at scale. And their
       | Leadership Principles really speak to this.
       | 
       | Some people just don't get it.
       | 
       | https://www.aboutamazon.com/about-us/leadership-principles
       | 
       | Anyway, my 2 cents, as a former Amazon employee... It's good for
       | any company -- especially one that wants to grow fast -- to exit
       | about 5-10% of their workforce every year. Find the ones that
       | aren't doing what's needed... and encourage them to go work
       | somewhere else where they can add value. I never saw anyone
       | bullied, I never saw anyone put on "Focus" who shouldn't have
       | been there.
       | 
       | Playing devil's advocate... given so few people get off "Focus"
       | plans, what's the point of letting people know they are on it?
       | Kind of just seems like a waste of everyone's time. Some
       | conversations just burn hours, no?
        
         | [deleted]
        
       | kube-system wrote:
       | > Instead, tell the employee that their performance is not
       | meeting expectations, the specific areas where they need to
       | improve, and offer feedback and support to help them improve.
       | 
       | As long you are effectively communicating performance on a
       | regular basis, I don't really see the point in telling an
       | employee that "we're formally thinking about firing you" other
       | than dropping a morale bomb in the workplace. If you're telling
       | an employee that their performance needs improvement in general,
       | it stands to follow that termination is a possible result.
       | 
       | Either people improve when they're told their performance is bad,
       | or they don't. Workplaces without formal PIPs don't tell
       | employees to their face that they're thinking about firing them
       | either. Not sure why the formal paperwork makes any difference.
       | 
       | Although maybe I'm missing something, I've never worked at a
       | mega-corp.
        
         | tlogan wrote:
         | I worked as a manager in a mega-corp. One of tricks I was told
         | by other managers is to put your best employees on the 'focus'
         | list (grade 3) so they cannot leave for a better position/team
         | in the company. But they would get bonuses because the bonuses
         | were per team and HR was not aware who gets what.
         | 
         | Of course the 'focus' list was a secret list :)
        
           | jp42 wrote:
           | Thats evil. Blind is littered with posts of amazon employees
           | who are mentally destroyed. It's ok to put on pip for genuine
           | performance issues, but why destroy those who are performing
           | well.
        
       | phendrenad2 wrote:
       | There are many types of PIPs, and Amazon seems to be trying a new
       | flavor. This one seems to be about managers focusing (hence the
       | name) on floundering employees, giving them the attention they
       | need to get back ok track. And maybe telling the employee "you're
       | getting extra attention" could make them pessimistic and less
       | able to be improved. It's a good theory, anyway. We'll see if it
       | works out.
       | 
       | Of course the other, darker possibility is that this is an
       | attempt to take the evil parts of the PIP and get rid of the
       | actual improvement. Keep the "build a case against the employee
       | so we can fire them without a lawsuit", ditch the "actually
       | trying to improve their performance". I prefer to think this
       | isn't the case.
        
         | chris11 wrote:
         | > Keep the "build a case against the employee so we can fire
         | them without a lawsuit", ditch the "actually trying to improve
         | their performance"
         | 
         | I'm less optimistic. I see two main uses for PIPS.
         | 
         | 1) 3rd parties usually get involved in communicating the
         | performance issues and expectations.
         | 
         | 2) It explicitly documents failures if an employee doesn't
         | improve.
         | 
         | I'm assuming employees usually only pass the PIP if
         | communication is the major issue. But a manager should
         | communicate performance concerns before starting an official
         | PIP process. I'm not confident that a well intentioned PIP
         | process will lead to a large minority of employees passing it.
         | 
         | Documenting failures only helps in firing someone. It isn't a
         | benefit to the individual engineer.
        
       | Sr_developer wrote:
       | Being employed to one of those companies is like working for the
       | mafia without the risk of being killed (at least not directly)
       | part. Expect no loyalty,fairness,open-communication, or just any
       | basic decency from them.
        
       | motohagiography wrote:
       | There is some rationale for this, as why tip an at-risk employee
       | off to what is essentially a foregone conclusion?
       | 
       | Napkin math, if your salary is $100k/year - you are necessarily
       | delivering at least $200k in revenue/value, so if you have a
       | rough 6-month stretch, as an asset you are under water. At that
       | point you are a liability and unless someone else can deliver on
       | the other part of that expected $200k value, the opportunity cost
       | is harming the company.
       | 
       | The point of a PIP is to create a paper trail to protect the
       | company from incurring further costs and liability risk, so as a
       | purely post-decision defensive strategy, it makes sense to not
       | disclose it. The laws make it such that everyone has to sustain
       | the fiction that a PIP is in earnest, which creates that creepy
       | gaslighting feeling. The supreme irony is keeping it secret could
       | mean a more personally honest and less psychologically harmful
       | relationship for all involved.
       | 
       | Reality is, performance in most organizations is secondary to
       | relationships in them (and perhaps credentials) because the
       | reason a (profitable/long-lived) company makes money as a
       | business is because it can operate at scale with interchangeable
       | parts that get along, which means the marginal value of a high or
       | low performer is not as significant to its bottom line as
       | downside risks from a lack of cohesion, so the main thing you
       | need to care about in an organization is your key relationships.
       | 
       | If your relationship with co-workers or managers is getting
       | dicey, all you can do is "read the room," keep your CV updated,
       | and your recruiter contacts warm, because unless you deliver some
       | large multiple on performance (product breakthrough they need you
       | to execute, or land a large client, etc), opinion-wise you're
       | done there and it's time to move on.
        
         | nodelessness wrote:
         | > The point of a PIP is to create a paper trail to protect the
         | company from incurring further costs and liability risk, so as
         | a purely post-decision defensive strategy, it makes sense to
         | not disclose it. The laws makes it such that everyone has to
         | sustain the fiction that a PIP is in earnest, which creates
         | that creepy gaslighting feeling. The supreme irony is keeping
         | it secret could mean a more personally honest and less
         | psychologically harmful relationship for all involved.
         | 
         | Are you from the USA?
        
         | mrRandomGuy wrote:
         | 'tip an at-risk employee'? Are we talking about a person who's
         | not doing a good job at his job, or a suspect in murder deemed
         | as a flight risk?
         | 
         | Wtf
        
       | Zenst wrote:
       | What happens if an Employee of Amazon who is in a country that
       | has a data regulation that allows them to ask for and legally get
       | any data pertaining too them?
       | 
       | That would place Amazon to legally disclose if such an employee
       | is on any list or anything else they have on them, be it paper or
       | digital.
        
         | zoover2020 wrote:
         | Focus/PIP is a lot harder in Europe for this reason, among
         | better labour protection laws
        
         | malfist wrote:
         | Managers are required to disclose focus/devlist status if asked
         | directly. But they're not supposed to tell you without you
         | asking. At least not until you get your PIP papers.
        
           | mataug wrote:
           | Based on a few anecdotes, managers do not disclose even if
           | the employee asks directly. Apparently managers actively
           | sabotage the employee by telling others to not collaborate
           | with the person on Focus.
           | 
           | So many employees find out by either attempting an internal
           | transfer, or getting PIP papers served.
        
       | r0m4n0 wrote:
       | I had an ex that was in all honesty was a horrible employee. I
       | feel bad for anyone that ever worked with her. She was always
       | qualified for the job but a nightmare doing actual work. She came
       | to me with some project that her boss asked her to work on
       | looking for advice. This Fortune 500 company was asking her, as a
       | software engineer, to create an Excel spreadsheet budget for her
       | next project. I honestly helped her to the best of my ability (it
       | actually wasn't half bad haha) but they ended up firing her
       | within a few weeks. They were just looking for a final project to
       | show in plain view that she couldn't do what was asked of her.
       | 
       | Anecdotal but... I suppose they could be protecting themselves
       | from these situations where once they have made up their mind,
       | it's probably in their best interest to see their everyday work
       | ethic. I think most of us would like the chance to know whether
       | they are doing a good job to improve, but this sounds like once
       | they are on this list, their days are numbered
        
       | nashashmi wrote:
       | It's not a "conceal" as it is a lack of discussion. I get that
       | being put on performance management plan can be demoralizing. The
       | article makes it appear unjust. It only reveals the true nature
       | of the concealing AFTER it has narrated the whole story with
       | opinions. This is ridiculous.
       | 
       | Amazon is doing it exactly right. However there needs to be
       | transparency at the minimum expected performance. For all
       | employees. And when employees know they don't meet that
       | expectation, they do whatever they need to do including use
       | corporate resources to get there.
       | 
       | But this article is a hit piece
        
         | tannedNerd wrote:
         | What's the true nature of the concealing? The fact that some
         | managers flout the guidance that Amazon provides to not tell
         | people they are on a PIP? I've never heard of another company
         | doing that, much less would want to work for one where that is
         | the official guidance to managers!
         | 
         | If you might label it a hit price, I don't think it's that
         | controversial to label you as Amazon apologist.
        
           | DougBTX wrote:
           | In the small section where they quote Amazon's perspective,
           | it says:
           | 
           | > tell the employee that their performance is not meeting
           | expectations
           | 
           | Then the rest of the article is all quotes about employees
           | who are not sure if they are meeting expectations or not. Are
           | managers just not following this guidance, or is there some
           | other rule that says the opposite of this quote?
        
         | void_mint wrote:
         | > Amazon instructs managers not to tell office employees that
         | they are on a formal performance-management plan that puts
         | their job in jeopardy unless the employee explicitly asks,
         | according to guidance from an Amazon intranet page for
         | managers.
         | 
         | This is distinctly not a "Performance Management Plan", as the
         | plan involves the employee and provides clear guidelines for
         | success. If you're concealing that they're on a PIP at all,
         | it's not a PIP, it's literally just the declaration that you
         | intend to fire someone you deem low performing.
         | 
         |  _edit_ And I 'll add, I don't think they're legally obligated
         | to tell a person they're not performing to their desired
         | standard, as at-will employment, but it just seems silly to
         | call something a PIP that is actually not at all a PIP.
        
           | potatolicious wrote:
           | > but it just seems silly to call something a PIP that is
           | actually not at all a PIP.
           | 
           | Or it's _too good at_ being a PIP ;)
           | 
           | Many PIPs (in my experience: _most PIPs_ ) are not good faith
           | attempts to allow a poorly-performing employee to improve.
           | The decision to fire them was made before the PIP was issued,
           | the PIP is just documentation to protect the company in the
           | case of a lawsuit.
           | 
           | Amazon's approach here - if correctly reported - seems like
           | it takes the step of embracing a PIP for what it actually is,
           | by making it purely a documentation/justification task and
           | eschewing the (often make-believe) step of letting employees
           | fulfill the requirements of the PIP.
           | 
           | Overall I'm very much against non-transparent PIPs. Short of
           | gross behavior, employees deserve to know if they are going
           | to be let go for performance and prepare an exit plan. Not to
           | mention PIPs are often arbitrary and capricious - not every
           | employee on a PIP is actually poorly-performing. At the very
           | least it gives people time to jump ship.
        
             | void_mint wrote:
             | The silliness is in the pretending its even a pip at all.
             | It's not. Management is just reporting low performance to
             | HR, which is neither a process for improvement nor
             | newsworthy. It's specifically anti-employee, but it's not
             | news. Amazon has always been anti-employee.
        
             | kjsingh wrote:
             | To correct the point, this is about Focus/Dev plan which an
             | SDM undergoes and all this is pre-PIP. In this case he just
             | highlights the org leadership, not HR.
        
         | tablespoon wrote:
         | > It's not a "conceal" as it is a lack of discussion.
         | 
         | Lack of discussion _is_ concealment. Knowing you 're on a
         | formal PIP is to know whatever performance issues your manager
         | might be telling you about are actually serious and that your
         | job is on the line. It's my understanding that formal tracking
         | of performance issues is frequently a CYA step prior to
         | termination.
        
           | arcticbull wrote:
           | > "Amazon instructs managers not to tell office employees
           | that they are on a formal performance-management plan that
           | puts their job in jeopardy unless the employee explicitly
           | asks, according to guidance from an Amazon intranet page for
           | managers."
           | 
           | The fact is the PIP hasn't put their job in jeopardy, it was
           | their not meeting expectations that put their job in
           | jeopardy. The reality is once you're there, it's (a) probably
           | obvious due to your manager's consistent displeasure and (b)
           | almost impossible to get out of either way because even if
           | the manager is wrong the employer will side with the manager.
           | The PIP itself is, as you say, just procedural backside-
           | covering to paper up a decision that was already made.
           | 
           | > Lack of discussion is concealment.
           | 
           | With that in mind, is it really better to torture an employee
           | with a set of steps you know they won't execute to your
           | satisfaction anyways and dole out false hope? It seems far
           | more humane to let them know it isn't working out and to put
           | their stuff in a box.
           | 
           | I bet my lunch money that an employee is far more likely to
           | shape up and deliver in line with expectations when they
           | aren't afraid each day they walk into the office may be their
           | last. I think this gives employees more chance to succeed,
           | not less. More transparency isn't always beneficial.
        
             | mannykannot wrote:
             | Putting aside everything else, having a formal performance-
             | management plan, in which those put on it will be informed
             | of that fact, normally means that most employees will have
             | some evidence for not feeling afraid that each day they
             | walk into the office may be their last.
        
               | arcticbull wrote:
               | There is a plan, and the manager will hold employees to
               | it, the difference is they aren't proactively saying "if
               | you don't complete these steps, you can see yourself
               | out." At that point the manager has usually already, for
               | better or worse, flipped the "bozo bit" on the employee
               | and is very unlikely to attribute any successes and
               | instead over-index on the failures. The vast majority of
               | employees put on a PIP do not successfully complete the
               | PIP.
        
               | pseudalopex wrote:
               | Targets the employee doesn't know about aren't a plan.
               | 
               | The low probability of reversing the bozo bit is why the
               | employee should know when the manager flipped it.
        
           | throwaway73851 wrote:
           | I was nearly put on a PIP when I was at Amazon. I noped out
           | of there and went to greener pastures before that could
           | happen.
           | 
           | I was severely jaded by my experience there. When I started,
           | I immediately initiated conversations with my manager about
           | what I could do to make sure I succeeded. I asked the more
           | senior engineers on my team if we could whiteboard about the
           | services we owned and who interacted with them as well as
           | what upstream teams we depended on. The SDE3 told me "I don't
           | know." To this day, I'm still pissed off that an SDE3 who had
           | been on the team for 4+ years "didn't know" who used their
           | services or how the services interacted. And it wasn't that
           | he didn't know - he just didn't give a shit about onboarding
           | newbies.
           | 
           | That same engineer, when I asked him for help in debugging an
           | alert that I had put into a system, threw out some bogus
           | answer and took one step back. I told him I had tried his
           | suggestion. He then gave another bogus answer and took
           | another step back. He literally backed away slowly and after
           | three or four steps, just sat down at his desk and ignored
           | me.
           | 
           | I recognize I'm an N=1, and I have friends that more or less
           | enjoyed their time there, but I saw far too many bullshit
           | patterns from engineers and managers for me to think of
           | Amazon's approach as anything but intentionally malicious.
        
             | babesh wrote:
             | I think that he was trying to sabotage competitors. I saw
             | this behavior at UC Berkeley. An ultra competitive, almost
             | 4.00 student intentionally gave the wrong approach to
             | another team in our graduate level computer architecture
             | course. My understanding is that the pre-med students at
             | Berkeley engaged in this behavior much more extensively.
             | 
             | This unethical behavior is rewarded in zero sum games and
             | systems graded on a curve like most tech companies and UC
             | Berkeley will exhibit this behavior.
             | 
             | The student went on to a masters at Berkeley.
        
             | ipaddr wrote:
             | You don't survive 4 years without doing that. Remember
             | someone gets voted out each year. Your goal is not be that
             | person so you can't help a newbie. Someone new has to come
             | in and screw someone else over to stay.
        
               | andrekandre wrote:
               | i may be way off base, so appoligies if so, but isnt that
               | a form of sociopathy?
        
       | aaomidi wrote:
       | Meanwhile Amazon recruiters keep spamming me to join their cult.
       | 
       | No one *wants* to work for you anymore. You don't need to
       | recruit. If someone is desperate enough they'll let you know.
        
         | tdeck wrote:
         | It's amazing because I've told multiple Amazon recruiters "I
         | don't want to work at Amazon, please make a note so that other
         | Amazon recruiters don't contact me" and it never works. They
         | have a central secret list of employees not to rehire, but when
         | it comes to sourcing they can't get their shit together.
        
           | 8note wrote:
           | Accept a job, and get paid to be fired and never reached out
           | to again?
        
             | BeetleB wrote:
             | You vastly overestimate their competence. I routinely get
             | recruiter calls from companies that have embargoed me for a
             | year due to not succeeding in their interview. They contact
             | me, get a conversation started, then in the middle they
             | apologize and say they didn't realize I'm on the embargo
             | list.
        
         | quickthrower2 wrote:
         | For 500k? Yeah I'd do it even for a year, working on the most
         | dullard shit then have 3 years off.
        
           | almost_usual wrote:
           | There are plenty of other employers that pay that and more
           | and aren't Amazon. Amazon typically lowballs.
           | 
           | If anything you only benefit from being in Washington and not
           | paying half of that 500k in income tax:
        
           | yupper32 wrote:
           | Other Big-N companies have comparable pay with way less
           | stress.
        
             | decafninja wrote:
             | What I see being touted is F & N > G > A & A for TC?
             | 
             | Obviously there are many factors in play so that might not
             | always be the case.
             | 
             | Also per my other comment on this thread, sounds like
             | Netflix really blows away all others because there is no
             | shenanigans around RSUs, cliffs, unexpected appreciation,
             | etc.? Correct me if I'm wrong since I am definitely no
             | expert at this game.
        
               | rejectedandsad wrote:
               | This is probably true, but socially Apple seems like it
               | gets a better reception/superior people. Folks at Amazon
               | are pretty normal.
               | 
               | Disclaimer - I'm very average and work at Amazon
        
               | quickthrower2 wrote:
               | Yes Im probably average and I'd go with whoever takes me,
               | but as I'm outside of the US it's all hypothetical
        
           | eigen wrote:
           | doesnt Amazon cap base salary around $180k and only 5% of
           | RSUs vest the first year? my understanding is that, barring a
           | massive RSU package, you cant get to $500k in the first year.
        
             | stornetn wrote:
             | This isn't the complete picture. It's true that the vesting
             | schedule gives you only 5% of RSUs in your first year, but
             | employees' cash signing bonus is increased to offset that.
             | So _if_ the total compensation target for a role is
             | generally $500k (say, a principal engineer or a director,
             | maybe?) and your salary is capped at $160k, you'd be given
             | a signing bonus of $500k-$160k-(total stock vest x 5%) in
             | cash. It's not as though you're paid significantly less
             | when you start, it's just that how you are paid is
             | different.
        
               | decafninja wrote:
               | I keep hearing all the letters of FAANG have more or less
               | similarly competitive total compensation if you factor in
               | RSUs, appreciation, etc. But then I hear things about
               | "cliffs" and how extremely high TCs are possible only
               | because of stock appreciation.
               | 
               | In that sense, is Netflix basically untouchable in terms
               | of compensation, if F/A/A/G (and other companies like
               | Uber, Lyft, Airbnb, Microsoft, etc.) can only be
               | competitive via unexpected or non-guaranteed stock
               | appreciation?
               | 
               | Plus if you reach a "cliff", you end up with just your
               | base salary - which seems like it's not too much better
               | than a non-tech Fortune500 company?
               | 
               | Is my understanding wrong?
        
               | thor24 wrote:
               | To be absolutely clear, comp is not based on stock
               | appreciation. You get your grant (aka no. of stocks/RSUs)
               | that vest at some cadence. By the time you vest a tranche
               | and share price has increased is an added bonus (though
               | generally people in tech think 4x in 4 years is their
               | birth right.)
               | 
               | As for Netflix, they do give you option of choosing to
               | split your salary every year i.e all cash, all options,
               | some cash and some options as you see fit.
        
               | decafninja wrote:
               | Is the added bonus of increased share price required for
               | the comp to be similar to an all-cash Netflix comp
               | though?
               | 
               | Or is it still competitive without taking such
               | appreciation into account?
        
               | almost_usual wrote:
               | I wouldn't want to work at a place like Netflix that
               | doesn't comp with equity, especially after a year like
               | 2020. A 500k TC could easily be 800k+ now, if that's cash
               | it's still 500k and worth less due to inflation.
               | 
               | If the stock significantly depreciates there will be
               | layoffs anyway.
        
               | ijamj wrote:
               | Beauty of cash is that you can do whatever you want with
               | it. For example, buy Netflix shares. Or buy Alphabet
               | shares. Maybe Apple. That way you can both benefit from
               | upside and somewhat protect from downside of your own
               | employer's shares tanking all the while you're getting
               | laid off (as you're suggesting).
        
               | [deleted]
        
               | andreilys wrote:
               | The funny thing about cash is that you can use it to buy
               | equity. Who knows, maybe you'll even learn to diversify
               | by investing in areas uncorrelated to your line of work
        
               | almost_usual wrote:
               | It's equivalent if the cash bonus is paid up front or at
               | the beginning of 2020 when the employee starts. So 200k
               | base and 300k signing bonus.
               | 
               | I _thought_ Netflix comps with a cash salary and if
               | that's the case it's worth less than equity. The salary
               | depreciated over the course of 2020 while an equity grant
               | would have appreciated from the start.
        
               | thor24 wrote:
               | Read my above comment.
        
               | decafninja wrote:
               | We can't base everything on 2020 though. My stock
               | portfolio absolutely skyrocketed in 2020 beyond
               | imagination. But it has remained mostly stagnant in 2021.
               | 
               | Would cash+equity comp still be preferable to an all cash
               | Netflix comp in that case?
               | 
               | I guess the gist of my question is:
               | 
               | Non-Netflix FAANG level company salary + stock _without
               | appreciation_ >= Netflix all-cash salary?
        
               | ben0x539 wrote:
               | I think the idea is that you'd only reach a cliff if
               | someone decided to cut off the periodic RSU grants, and
               | at that point you should probably have been interviewing
               | elsewhere because they probably want you gone?
        
               | tdeck wrote:
               | Cash bonus is taxed at a much higher rate, isn't it?
        
               | BeetleB wrote:
               | Nope. When your RSUs vest, their value at the time of
               | vesting is added to your W-2 income, and gets taxed at
               | regular income.
        
               | dilyevsky wrote:
               | No it's just income on your w2 same as rsus and salary.
               | You're thinking of long term cap gains which is entirely
               | different matter
        
               | [deleted]
        
             | stevepotter wrote:
             | they give you a signing bonus, paid out over time, to make
             | up for the difference in total comp in the first two years
        
               | BeetleB wrote:
               | If you leave in less than a year, don't you have to
               | return the signing bonus as well?
        
             | [deleted]
        
         | kleinsch wrote:
         | HN isn't the world. Amazon recruiters get tons of positive
         | responses to their reachouts.
        
         | ctvo wrote:
         | > No one _wants_ to work for you anymore.
         | 
         | You're in quite the bubble. Lots of folks I know would work at
         | Amazon. Friends have joined the computing groups (Lambda, ECS,
         | EKS) to work on observability, scale, security. It's important
         | work with broad impact.
        
           | sneak wrote:
           | Some of that impact is making the CIA more effective at the
           | things the CIA does, as Amazon runs a special datacenter for
           | them on-prem at Langley.
           | 
           | It is quite sad how many in our industry are either
           | sufficiently clueless or sufficiently indifferent that they
           | would eagerly go work at the CIA's sysadmins, especially
           | under the guise of "important" or "impact" (quite literally
           | in the case I mentioned).
        
             | avalys wrote:
             | I would be proud to go work directly for the CIA, but I'm
             | too selfish to do so, because the pay would be worse than
             | what I'm doing now.
             | 
             | Not all Americans loath their country and the institutions
             | that help maintain it - imperfect though they may be.
        
               | aaomidi wrote:
               | I mean, that's a pretty shitty view considering how many
               | lives the CIA has ruined. How many generations they've
               | burned. How much unnecessary suffering they've caused.
               | 
               | But, I mean, if the thought of people suffering brings
               | you calm at night - go for it!
               | 
               | You know you're a shitty org when you have a whole
               | wikipedia page dedicated to you being shitty:
               | https://en.wikipedia.org/wiki/List_of_CIA_controversies
        
             | [deleted]
        
           | treis wrote:
           | Yeah my big takeaway from the recent press is that they
           | didn't even think I was good enough to be a patsy to fire.
           | Definitely an ego hit
        
           | misiti3780 wrote:
           | I agree, I know tons of people that work for and would love
           | to work from them, and I do not live in WA.
        
         | f6v wrote:
         | You'd be surprised. Do they pay well? Do they have cool
         | products?
         | 
         | "I've done a lot more for a lot less" - The Office.
        
           | [deleted]
        
           | Guest42 wrote:
           | I think a common approach is "I know this job is garbage but
           | if I can last 18 months, my resume will look much
           | better".....or....."maybe my manager will be alright and the
           | bad stories will be less relevant"
        
             | decafninja wrote:
             | Another factor might be that there are many companies just
             | as bad, but without the prestige of Amazon. At least the
             | Amazon name will pad your resume. The names of many other
             | bad companies won't (or not to the degree of Amazon).
        
         | chartpath wrote:
         | Last time I responded with a polite message that once they
         | treat their non-tech employees better I would consider. Never
         | heard from them again.
        
       | gigatexal wrote:
       | That Amazon or any company has such a plan is actually laudable.
       | I was under the impression that folks who are not performing just
       | get given a 2-week notice. But it's likely more profitable to
       | rehabilitate or retrain an underperforming employee than to go
       | through the process of hiring and onboarding a new employee. None
       | of this is out of altruism -- it's a cost benefit analysis (see
       | also the scene in the Fight Club movie where the un-named
       | narrator explains the math behind his company issuing a recall or
       | not...)
        
         | malfist wrote:
         | Sure, if they were only targeting poor performing folks then
         | your statement has merit. The difference is at amazon managers
         | have a 5-10% URA (Unregretted Attrition Rate) and must let go
         | that percentage of their team each and every year. Doesn't take
         | long to chew through poor performers and have to move on to
         | people lower on the political totem pole, or worse at playing
         | the political game/being friendly.
        
           | rdtwo wrote:
           | The bigger problem is that it discourages formation of high
           | performance teams. The high performers know to stay away from
           | established high performance teams because they risk getting
           | cut
        
       | trhway wrote:
       | Another goodie from AMZN - hard cap on max of years of experience
       | for a position. Nice way to filter out the old dudes like me. I
       | suppose the trend will naturally spread through the industry.
       | 
       | Edit: it is max cap in hiring requirements. The requirements are
       | directly from AMZN recruiter (AMZN email address, etc). The max
       | is bullet pointed together with the min. The max is also
       | additionally clearly stressed in the description to make sure
       | that there is no misunderstanding (i'd definitely would have hard
       | time believing my eyes if seeing it only once in the bullet
       | points)
        
         | makoz wrote:
         | Disclaimer work at Amazon.
         | 
         | Do you mind expanding on this a little bit on what position you
         | were applying for?
         | 
         | I think it's perfectly reasonable if someone has 15 years of
         | experience and being rejecting for an SDE I position. It's an
         | absolutely fair question to ask why you aren't at an SDE II
         | level already, or applying for that role with that amount of
         | experience.
         | 
         | Similarly it makes sense to reject people who have years of
         | experience but are applying for internships.
         | 
         | Although I doubt that's your specific case...
         | 
         | I'd be very surprised and extremely skeptical we have year caps
         | on senior roles like SDE3/Principal
        
           | trhway wrote:
           | it was an unsolicited email from AMZN recruiter on what seems
           | to be SDE3/4 judging by the requirements.
           | 
           | >I think it's perfectly reasonable if someone has 15 years of
           | experience and being rejecting for an SDE I position. It's an
           | absolutely fair question to ask why you aren't at an SDE II
           | level already, or applying for that role with that amount of
           | experience.
           | 
           | it is absolutely reasonable to ask and reject if unsatisfied
           | with the answer. I think it is discriminatory to bar from
           | applying (or reject automatically) based on such years based
           | cap.
           | 
           | >Similarly it makes sense to reject people who have years of
           | experience but are applying for internships.
           | 
           | again, i think such automatic rejection is discriminatory.
        
         | innocentoldguy wrote:
         | I didn't experience this while working at Amazon and I'm an old
         | fart.
        
           | trhway wrote:
           | I guess you didn't represent us, old farts, well enough if
           | the management now tries to limit intake that way :)
        
         | ozzythecat wrote:
         | I'm at Amazon now. This is not true.
        
           | imwillofficial wrote:
           | Seconded. Haven't seen this anywhere in Amazon.
           | 
           | Edit: Clarified that I meant within Amazon.
        
             | tablespoon wrote:
             | > Seconded. Haven't seen this anywhere.
             | 
             | The military has it, and (news to me) it appears common in
             | accountancy and management consulting.
             | 
             | https://en.wikipedia.org/wiki/Up_or_out
        
           | trhway wrote:
           | You're already an employee. I'm talking about requirements
           | for candidates. As far as I see it is a relatively recent
           | innovation, which I thought would be blatantly illegal in the
           | US until I saw it myself - I suppose the AMZN lawyers found a
           | loophole.
           | 
           | When people talk about glass ceiling - well, now i know what
           | glass bottom feels like :) If any requirements you don't
           | directly match you can try to make a case in say cover letter
           | to substitute - education vs. experience, etc., there is no
           | way though how one can "decrease" the number of the years.
        
             | dragonwriter wrote:
             | > which I thought would be blatantly illegal until I saw it
             | myself
             | 
             | it would seem to be:
             | 
             | https://www.eeoc.gov/regulations/questions-and-answers-
             | eeoc-...
        
               | jkaplowitz wrote:
               | That document can absolutely be interpreted to say that
               | this is blatantly illegal, but it doesn't explicitly
               | address the question of maximum years of experience, so
               | it's a matter of interpretation. Have they explicitly
               | addressed this question somewhere else?
               | 
               | https://news.bloomberglaw.com/daily-labor-report/insight-
               | cap... is a more recent article summarizing a court
               | ruling from the Seventh Circuit Court of Appeals in
               | which, at least for the states covered by that court, it
               | was determined that job applicants (as opposed to
               | transfer or promotion applicants) can't bring disparate
               | impact ADEA claims against theoretically age-neutral
               | rules such as maximum years of experience. State or local
               | age discrimination laws can go beyond the ADEA, of
               | course, and some do.
        
       | wellthisisgreat wrote:
       | What are the effects of this list/Focus on employee? The article
       | mentions performance hell but at the same time says people don't
       | know they are on the list so they probably don't really feel the
       | effects?
       | 
       | Or is it slower promotion less bonuses that are somehow not
       | obvious?
        
         | pseudalopex wrote:
         | It's the step before a PIP. And they're blocked from switching
         | teams in most cases. Even when team fit is the real problem.
        
       | master_yoda_1 wrote:
       | AMZN is Doomed :)
        
         | nchase wrote:
         | Did you mean to post this here? I think you commented on the
         | wrong topic :)
        
           | master_yoda_1 wrote:
           | changed the comment :)
        
         | croes wrote:
         | "The Tomorrow War" is not an Amazon movie, they only bought the
         | distribution rights. It's a Paramount Pictures film.
        
           | imwillofficial wrote:
           | They sure are making buckets of money on it though
        
       | MattGaiser wrote:
       | Are performance improvement plans actually genuine in most cases?
       | If I were put on one or got a negative performance review, I
       | would assume that I have essentially been fired but my boss is
       | waiting on key paperwork.
        
         | crazygringo wrote:
         | They certainly can be.
         | 
         | I know multiple cases of bad managers who never clearly
         | communicated job expectations/prioritization and then put
         | employees on a PIP because they weren't meeting their
         | hidden/secret expectations.
         | 
         | The beautiful thing about a PIP is that it forces a manger to
         | spell out in excruciating detail what expectations are, and how
         | meeting them will be measured.
         | 
         | Once an employee knows what they are concretely, it can make it
         | really easy to meet them, and then no more PIP.
         | 
         | In all the cases I know, the employees went on to get "exceeds
         | expectations" and then either left the manager or left the
         | company, because the problem was always the manager.
         | 
         | Also, because many times you "game the PIP" -- to meet the
         | explicit expectations you slack off on the stuff that you know
         | matters more to doing a good job, but that isn't being
         | explicitly measured. Write shitty code but deliver the features
         | on-time, and let someone else deal with the bugs.
         | 
         | Of course I've _heard_ of PIP 's being intentionally vague so a
         | manager can arbitrarily continue to say expectations weren't
         | met no matter what -- but I've never _seen_ that anywhere I 've
         | worked.
        
         | oh_sigh wrote:
         | My experience at Amazon was as soon as someone knew they were
         | on a PIP, they went out and got another job. It's much easier
         | to get a job when you are currently employed, and your PIP
         | doesn't show up in any background checks so it was basically a
         | "please leave or we will make you leave"
        
           | MattGaiser wrote:
           | Yeah, this would be how I would react to any formal
           | notification about issues with my performance. I would take
           | it as a kind kick out the door.
        
         | BeetleB wrote:
         | If your manager has been clearly communicating his displeasure
         | with your performance, then a PIP is really just a signal that
         | you need to leave. If I didn't see eye to eye with a manager
         | all this time, his putting me on a PIP isn't going to suddenly
         | make me change. Conversely, if I accepted his criticism
         | earlier, I would have already changed and not received a PIP.
         | 
         | Of course, if there are bad actors involved, it's a whole other
         | story.
        
       | stevenalowe wrote:
       | What about double secret probation?
        
       | neonate wrote:
       | https://archive.is/cnJZ7
        
       | ozzythecat wrote:
       | > "Should I tell an employee that I entered them into Focus?" the
       | question reads. The response: "Do not discuss Focus with
       | employees. Instead, tell the employee that their performance is
       | not meeting expectations, the specific areas where they need to
       | improve, and offer feedback and support to help them improve."
       | 
       | The headline is editorialized. IMO whether you're told you're in
       | Focus or not is irrelevant. If your manager is telling you you're
       | not meeting expectations, that's plenty of signal of what's going
       | on.
       | 
       | The discussion in this thread is written more as if Amazon is
       | pushing out capable talent.
       | 
       | There's a more fundamental question - are we saying once you get
       | hired, your job should be permanent, regardless of your
       | performance?
        
         | pseudalopex wrote:
         | The process is relevant to the company. So it's relevant to the
         | employee.
         | 
         | The headline is correct unless Amazon policy is not telling
         | employees about performance problems before Focus. Otherwise
         | the discussion about Focus sounds just like the discussion they
         | should have before Focus.
         | 
         | > There's a more fundamental question - are we saying once you
         | get hired, your job should be permanent, regardless of your
         | performance?
         | 
         | I haven't seen even 1 comment even imply anything even close.
         | I've seen many comments say employees should know where they
         | stand.
         | 
         | You said you work at Amazon in another comment.[1] It would
         | have been appropriate to say here.
         | 
         | [1] https://news.ycombinator.com/item?id=27786929
        
         | xienze wrote:
         | > The discussion in this thread is written more as if Amazon is
         | pushing out capable talent.
         | 
         | Correct me if I'm wrong, but don't they have a stated goal of
         | cutting the bottom 10% every year? I gotta think that can't go
         | on forever without hitting the "capable talent" unless managers
         | are hiring sacrificial lambs on purpose. Hmm, I feel like I've
         | heard about that somewhere...
         | 
         | https://www.businessinsider.com/amazon-managers-performance-...
        
           | greedo wrote:
           | GE was famous for this under Jack Welch?
        
         | commandlinefan wrote:
         | "I am totally unappreciated in my time. You can run this whole
         | park from this room with minimal staff for up to 3 days. You
         | think that kind of automation is easy? Or cheap? You know
         | anybody who can network 8 connection machines and debug 2
         | million lines of code for what I bid for this job? Because if
         | he can I'd like to see him try."
        
           | ncmncm wrote:
           | "Eh-eh-aaaah! ... Eh-eh-aaaah!"
        
           | sharken wrote:
           | Was reading this at face value heh. Anyway, nice try Dennis,
           | now get back to work!
        
             | ngcazz wrote:
             | I thought this was a Gilfoyle quote for a second!
        
           | joecasson wrote:
           | Jurassic Park reference? Nice. :)
           | 
           | How did that lack of performance oversight work out for Nedry
           | anyway? Oh...
        
         | pyuser583 wrote:
         | That sounds much, much, much more reasonable than what everyone
         | else is assuming.
        
         | avereveard wrote:
         | > should be permanent, regardless of your performance?
         | 
         | You're assuming that the tool will only be used objectively and
         | transiently, a big if in a tool with mandated secrecy. The real
         | question is should the tool remain secretive so that people in
         | power can use it completely unchallenged as a weapon against
         | employee?
        
           | patch_cable wrote:
           | > "Should I tell an employee that I entered them into Focus?"
           | the question reads. The response: "Do not discuss Focus with
           | employees. Instead, tell the employee that their performance
           | is not meeting expectations, the specific areas where they
           | need to improve, and offer feedback and support to help them
           | improve."
           | 
           | > "If the employee directly asks, 'Am I in Focus?' you should
           | answer honestly," the response continues. "However, remind
           | the employee that the use of a specific product should not be
           | their take-away from the conversation, as there are important
           | performance gaps they must address."
           | 
           | That doesn't sound like mandated secrecy. That sounds like
           | they think the employee shouldn't care what the specific
           | product is called.
        
             | jkaplowitz wrote:
             | That sounds like employees who are well-connected enough to
             | know to even ask that question will get more information on
             | their status than people who aren't as
             | extroverted/social/charismatic/privileged.
        
         | fsociety wrote:
         | I disagree, I think this kind of corporate mentality should be
         | stomped out from existence. Employees should have a right to
         | know if they are trending, or are on, a performance improvement
         | plan.
         | 
         | Muddying the waters with corporate speak "your performance is
         | not meeting expectations" is beating around the bush and not
         | saying what is actually happening.
        
         | r00fus wrote:
         | > If your manager is telling you you're not meeting
         | expectations, that's plenty of signal of what's going on.
         | 
         | Isn't this the part that's not being made transparent to the
         | employee?
         | 
         | Asking the employee to constantly read the manager's mood to
         | guess if you're on the "list" or not is incredibly stressful.
         | What if your manager is just having a bad day?
        
           | ToxicMegacolon wrote:
           | LOL My manager used to discuss my promotion doc with me, and
           | talk about who we can approach for promotion feedback.
           | 
           | I found out about 'focus' or my 'performance issues' when I
           | resigned from Amazon.
        
             | Aqueous wrote:
             | Does it ever happen that the manager puts someone on
             | 'Focus,' their performance improves, and then the manager
             | forgets to take them off of it?
        
               | stefan_ wrote:
               | That assumes you were put on the list for performance
               | reasons.
        
               | ikRwS3Nb6Y wrote:
               | A number of key engineers who I loved working with left
               | my team around the same time, and their departure made me
               | uninterested in continuing on that team any longer. I
               | applied internally to a few other teams, and found out a
               | couple weeks into that process that I was on the devlist
               | when the manager of the team I wanted to join suddenly
               | said he couldn't take me.
               | 
               | Through some backchanneling with a manager I had been
               | friends with before he joined Amazon, I found out I had
               | been placed on the devlist the same week my friends left
               | the team. No performance issues were ever discussed with
               | me, and at that point in my career I'm very confident I
               | didn't have any. I am pretty sure management of my team
               | guessed (correctly) that I would try to leave once my
               | friends were gone, and worried the entire team would
               | implode with additional departures, and all institutional
               | knowledge of a shitty old perl/mason/codigo codebase that
               | needed to be maintained would implode with it. So I am
               | pretty sure they placed me on the devlist purely as a
               | mechanism to make it difficult for me to leave (I would
               | have needed to get the director / L8 level manager of the
               | team I was attempting to join to override the devlist
               | block. this pretty much never happens unless you have a
               | relationship with that person, and I didn't).
               | 
               | I was never able to get a manager in my org to have an
               | open conversation with me about that, despite lots of
               | effort. Lots of hemming and hawing and a few canceled
               | meetings. I was eventually told I was taken off the
               | devlist, but when I again tried to transfer a year later,
               | found out I was still on it. I'm not sure if it was a
               | case of "forgot to take you off" or "lied" and will never
               | know, but that happened to me circa ~2018.
               | 
               | Edit: Unrelated to your question, but I also suspect
               | having been on one of those lists once and escaped makes
               | you a target to get put on again. No manager
               | backchanneling confirmed that for me, it's just an
               | educated guess. My performance suffered for a couple
               | months at the start of the pandemic for obvious reasons,
               | and I was placed on the devlist again (now called
               | "Focus") around late April / early May 2020. I was never
               | told this, nobody ever said the word "Focus", nor was I
               | given any performance coaching. I was only able to infer
               | it because my manager told me "I don't think you should
               | try to change teams right now", and at that point in my
               | Amazon career I knew what that really meant. I started
               | job hunting immediately, kicked my feet up for a while,
               | and took the severance the moment I was finally pip'd.
               | Worked out extremely well for me actually, but a less
               | experienced employee who might not connect the dots
               | between "don't try to change teams ;)" and "your
               | performance is considered below the bar" would have been
               | blindsided.
        
               | r00fus wrote:
               | This sounds even worse than what was stated on the
               | article. But predictable with lack of transparency -
               | management essentially have carte-blanche to maintain
               | their teams.
               | 
               | To be honest, it's quite possible this kind of focus-
               | listing exists elsewhere that's not FAANG level exposure.
        
         | zug_zug wrote:
         | > One Amazon engineer, who joined the company in late 2016,
         | said he found out that he had been on the development list for
         | nearly 18 months only after his manager changed. His new
         | manager, he said, inquired about his performance-management
         | plan.
         | 
         | > "My response was, 'Are you sure you don't have your wires
         | crossed?'" he said.
         | 
         | Headline seems pretty accurate to me. Nobody should be on a
         | performance improvement plan without being told.
         | 
         | ---
         | 
         | To further on this -- it's really the absolute basics of
         | transparency. Imagine if students didn't get any scores on
         | tests back until they were about to fail the class. It's super
         | important to know accurately and early exactly what people
         | think of your work so you can adjust.
         | 
         | Aside from every other reason, let's remember that nobody is
         | perfect, including managers. At least 20% of the time in my
         | experience, when a manager thinks somebody is doing poorly it's
         | because they manager is missing key information or relying on
         | outdated information. Just one anecdote I know a manager who
         | was only assessing somebody based on Jira tickets, but that
         | engineer was doing tons of important work outside the jira
         | tickets. The manager needs to initiate that communication
         | clearly and immediately to resolve the discrepancy.
        
         | BeetleB wrote:
         | I've worked for managers who really don't like giving negative
         | feedback, and would only give very obscure hints. The upshot
         | would be that you'd get put on Focus and have no idea you have
         | performance issues.
        
       | phkahler wrote:
       | >> But some workers who have been on Focus say they were never
       | told what their performance deficiencies were, or how they could
       | improve.
       | 
       | Sounds like therapy. Doesn't really work most of the time. You
       | can't invoke your higher level brain functions without knowing
       | the game being played.
        
       | bencollier49 wrote:
       | I assume this doesn't go on in the UK, as it would fail to meet
       | the ACAS code on performance management, and likely lead to
       | successful constructive dismissal or unfair dismissal claims.
       | 
       | "If issues do arise, employers should make the employee aware of
       | the shortfall in their performance as soon as possible. The
       | employee should then be given a reasonable timescale to improve.
       | 
       | Employers should provide their employee with any relevant support
       | and training in order to reach the required performance standard.
       | They should then monitor and review the employee's progress
       | throughout the period assigned for improvement."
        
       | nasalgoat wrote:
       | Most successful companies I know are constantly recruiting and
       | trying to keep people onboard - why would they be trying to
       | actively get rid of people?
        
         | [deleted]
        
         | sangnoir wrote:
         | > why would they be trying to actively get rid of people?
         | 
         | It's the same idea behind stack ranking: get _good_ recruits,
         | while getting rid of the under-performers who either slip-
         | through, or whose performance deteriorated while on the job.
         | 
         | Amazon would like to think they are keeping the _good_ people
         | onboard and throwing out the deadwood.
        
         | gmadsen wrote:
         | that is for companies without the recruit demand. Amazon has
         | stated before they try to remove the bottom 10% regularly to
         | keep the average performance moving up
        
           | Jabrove wrote:
           | Where did they state that?
        
           | nasalgoat wrote:
           | Didn't decades of that policy at Microsoft prove that it
           | doesn't work? People then optimize to make sure they only
           | work on projects to keep their score up.
        
             | joezydeco wrote:
             | These are all echoes of General Electric's / Jack Welch's
             | stack-ranking 'innovation' which still gets lauded by MBA
             | types but has been a disaster everywhere it was
             | implemeneted.
        
             | mataug wrote:
             | Optimizing for projects is just one of the unintended
             | consequences of a policy of "get rid of the bottom X%".
             | 
             | There are many others such as,
             | 
             | - "Hire to fire" https://archive.is/3Bdv7
             | 
             | - Overworking of employees, especially the ones who are on
             | H1B / L1 visa since they are dependent on Amazon for their
             | visa status.
             | 
             | - Code is written and architected with promotions in mind.
             | 
             | - Code is reviewed with bring others down since comments on
             | code reviews are considered a negative metric.
             | 
             | - No one trusts their manger.
        
             | sangnoir wrote:
             | Managers with good teams may bypass this by partaking in a
             | "hire to fire" scheme where the newest joiner is guaranteed
             | to be at the bottom of the performance list, shielding
             | those with longer tenure.
             | 
             | This works for a while - until word gets around, then you
             | find your hiring funnel drying up.
        
             | mattkrause wrote:
             | Basic math too.
             | 
             | Suppose "ability" is normally distributed in the population
             | and in your initial team too. Replace people when the new
             | candidate improves the team's median ability (supposedly
             | what Amazon's "Bar Raiser" checks).
             | 
             | I kicked together a simulation of this process. The first
             | replacement is pretty easy (50/50), but the hundredth hire
             | on a team of ten often takes tens of thousands of
             | interviews, and sometimes over a million. No one is
             | _literally_ doing this.
        
               | vorticalbox wrote:
               | Would love to see this code if you don't mind sharing.
               | 
               | Mostly interested on how you even create a simulation
               | like this.
        
               | mattkrause wrote:
               | Mine is super-dumb, but let me walk you though it.
               | 
               | First, you need to a way to generate candidates of
               | varying abilities. There are all sorts of tough questions
               | related to measuring intelligence, but let's side-step
               | those and make something like IQ. By construction, IQ is
               | normally distributed with a mean of 100 and a standard
               | deviation of 15.                   function
               | generate_candidates(;n=1)             return 100 .+ (15
               | .* randn(n, 1))         end
               | 
               | With that, make the initial team and find the "bar" for a
               | new hire:                   team =
               | generate_candidates(;n=10)         bar = median(team)
               | 
               | To replace a candidate, you just sit in a loop,
               | "interviewing" candidates until one exceeds the bar.
               | candidates_seen = 1         while (new_candidate =
               | generate_candidates(n=1)[1]) < bar
               | candidates_seen += 1         end
               | 
               | Once you find that person, you kick someone out of the
               | team and replace them with the new candidate. I did it at
               | random, but eliminating the lowest performer only
               | exaggerates the effect.
               | team[rand(1:length(team))] = c
               | 
               | Having done that, you need to recalculate the now-raised
               | bar:                    bar = median(team)
               | 
               | We repeat this process a small number of times to
               | simulate turn-over within a team. Since it's random, you
               | want to repeat the entire process a number of times too.
               | Complete code: https://gist.github.com/mrkrause/e33c589b9
               | 01b4b8c96f940ea0a4...
               | 
               | I had a hunch this process would be exponential, and it
               | certainly looks that way if you plot the results. This
               | was meant as a quick-and-dirty way to check that: there
               | are some tricks that might speed up the simulation and it
               | might even be possible to do the whole thing analytically
               | (but it's Friday afternoon).
               | 
               | FWIW, I _highly_ _highly_ recommend this sort of noodling
               | around for building intuitions. At work, we recently
               | spent a year and $$$ collecting some brain data, and a
               | dumb model like this was the key to figuring out what was
               | going on.
        
               | BigBubbleButt wrote:
               | How many years does it take a team of 10 to get to their
               | 100th hire? If they only replace 1 person a year, ~100
               | interviews a year sounds pretty normal to me (it actually
               | sounds low compared to where I last worked where I
               | sometimes interviewed multiple people a day).
        
               | mattkrause wrote:
               | I should have pointed out that it's literally an
               | exponential growth, so it'll be fine for a while until,
               | suddenly, it isn't.
               | 
               | It's also very vulnerable to "founder effects" if the
               | teams are small: a few geniuses early on make it nearly
               | impossible to hire someone new.
        
             | tablespoon wrote:
             | > Didn't decades of that policy at Microsoft prove that it
             | doesn't work? People then optimize to make sure they only
             | work on projects to keep their score up.
             | 
             | So? It's the kind policy that appeals to the prejudices of
             | an aloof executive with a low opinion of his peons. That
             | trumps facts.
        
         | oofabz wrote:
         | >why would they be trying to actively get rid of people?
         | 
         | It's extremely demoralizing to work with people who are bad at
         | their job. It makes me feel as though my hard work is
         | unappreciated, because someone who is not working hard gets the
         | same treatment.
         | 
         | Sometimes the employee is slacking off, sometimes they are bad
         | at their job. Either way, if their failure to contribute is
         | bringing the rest of the team down, they have to go. Otherwise,
         | the good people leave to get away from the bad people.
        
           | havkom wrote:
           | I have encountered co-workers who bring a clear negative
           | contribution to the team. I am not taking of not making
           | enough of a value for the company for what they are paid but
           | rather damaging the company even if they were paid nothing.
           | These people have all been eventually let go by the different
           | companies I have worked for.
        
           | greedo wrote:
           | So many companies I deal with have extremely poor management
           | teams and practices. Things like stack-ranking, vague job
           | descriptions/responsibilities, managers who aren't technical,
           | the list is endemic to IT.
           | 
           | You want demoralizing? How about being an excellent employee,
           | but being told that you can only get a COLA raise because
           | your manager has been told only 2 out of a team of 15 can
           | "exceed standards?" And these standards are as vague as HR
           | can possibly make them.
           | 
           | So unless you're sociopathic, you try to "improve" which
           | generally means kissing up to your boss. Doing a better job
           | revolves around keeping your boss happy, regardless of
           | whether that means your real work is being done at an
           | "exceeds" level. Find out what metrics he considers
           | important, and focus almost exclusively on them.
           | 
           | If you're sociopathic, you do this, while sabotaging your
           | coworkers. It's pretty easy to do; keep important information
           | away from them, point out any flaws/mistakes they make, etc.
           | 
           | Any large organization will end up like this if they follow
           | traditional HR guidelines for performance evals. It's part of
           | a competitive environment.
           | 
           | The only place I've seen it work better/differently was when
           | the entire team was evaluated. That helped prevent the
           | Machiavellian sabotage, but did allow lower performers to
           | benefit from the work of the higher performers. But that
           | would happen anyway; you can't fire everyone. And the
           | motivation of the coworkers shifts from competitive to
           | cooperative. Helping others learn new things, overcome
           | issues, etc. When management gets behind this, it's amazing,
           | but most managers and executives are discouraged from trying
           | new things.
        
           | giantrobot wrote:
           | > It's extremely demoralizing to work with people who are bad
           | at their job.
           | 
           | You're assuming various PIPs are being used in good faith by
           | the employer. In a lot of big companies there's a nebulous
           | and hand-wave-y criteria for putting someone on a PIP and
           | then there's no clear path for the employee off the PIP. Too
           | often PIPs are like "mean girl" shit lists. You can get on
           | one without knowing it and have little to no agency in
           | getting off one.
           | 
           | For companies that do stack ranking, you can end up on a PIP
           | just for happening to be at the bottom of the stack for no
           | real fault of your own. The employer is then happy to dick
           | you with compensation for as long as they can justify keeping
           | you on a PIP.
           | 
           | It's _more_ demoralizing to end up black balled and screwed
           | over on compensation than just being told outright you 're on
           | a PIP and there's some particular goals to hit to get off.
           | Not everyone can just jump ship after they get stiffed on
           | compensation after a review. The goal is to demoralize people
           | so they quit so they don't have to fire them and potentially
           | end up with some wrongful termination lawsuit.
        
       | balozi wrote:
       | Obvious irony here is that someone in management failed to keep
       | secret what was supposed to be a secret plan about keeping secret
       | perf man plans. Management should put themselves on a performance
       | management plan.
        
       | dkhenry wrote:
       | I have a very simple rule that I adopted when I first became a
       | manager, and it has served me well. I won't ever fire someone for
       | performance unless I have explicitly said to them. `If you don't
       | do the following things in the given time frame you will be
       | fired` I require myself to explicitly state they will loose their
       | job, and I require to have an explicit list of exactly what needs
       | to be done and a fixed time frame for it to be done. I feel if I
       | as a manager can't do that, then the real issue is a failure in
       | management not a failure in the employee.
       | 
       | While I have still had to fire plenty of people for performance
       | even with this rule. I can also say that I have had multiple
       | people actually improve their performance and get off the PiP
       | which as I understand from talking to other managers is not a
       | common occurrence.
        
       | posharma wrote:
       | This is a company that is enjoying roaring success with such
       | questionable employee management practices. How does this happen?
       | Does success have no correlation with bad culture? If yes, why
       | are other companies focusing their time and energy on good
       | work/employee culture? What gives?
        
         | tines wrote:
         | Maybe the case is that "bad" culture (i.e. culture that is bad
         | for employees but good for employers) can "work" (i.e. make the
         | company money) for a little while. And that's all the time that
         | it needs to work for, if you have short-term goals like
         | creating a virtual monopoly. Then you can relax and reform you
         | image afterwards, which is fine with you because you already
         | have everyone's business anyway, and they're not going to go
         | elsewhere.
        
       | ggm wrote:
       | Can anyone explain how this is not a breach of employment law? It
       | reads like an on-the-face-of-it constructive dismissal case: if
       | your manager has future intent to sack you, has no intention of
       | helping you improve, is kpi rewarded for sacking you for reasons
       | which don't actually relate to your performance and doesn't
       | inform you of your status, surely it's premeditated?
       | 
       | I don't understand how H/R and legal can sustain this. (I do
       | understand that they have: I'm not that stupid. So there must be
       | some underlying reason this is legal, but I suspect it's not well
       | "tested" in all jurisdictions Amazon employs in)
        
         | anonydsfsfs wrote:
         | In the US, the burden of proof in constructive dismissal cases
         | lies with the employee. How are you going to prove that you
         | were placed on a secretive PIP list without your knowledge?
        
       | NortySpock wrote:
       | > Amazon instructs managers not to tell office employees that
       | they are on a formal performance-management plan that puts their
       | job in jeopardy unless the employee explicitly asks, according to
       | guidance from an Amazon intranet page for managers.
       | 
       | Wait, what's the point of putting someone on a PIP/PMP if you
       | don't even tell them their performance needs to improve (or they
       | need to jump ship)?
       | 
       | They aren't likely to change if you don't tell them to change.
        
         | imwillofficial wrote:
         | Luckily that isn't what the internal document says. It says not
         | to go into the Focus tool, and refocus (heh) the conversation
         | on the areas needing improvement.
        
       | ta984332444 wrote:
       | The article is conflating two concepts at Amazon. There is
       | "devplan/focus" and there is performance improvement plan (PIP).
       | You are not fired while on focus. Despite what one of the people
       | indicates in their comments, you cannot be on a PIP and not know.
       | The PIP is an agreed upon plan with a specific output between HR,
       | management and the employee. Firing happens through PIPs, not
       | focus. Though focus is what leads to a PIP.
       | 
       | I agree the lack of transparency on the focus is stupid
       | (especially since it can prevent you from moving), but you don't
       | wake up one day and end up fired. You will be put on a PIP first
       | and be well aware of it (since you have to agree to the plan or
       | take a payout to leave instead).
        
         | r00fus wrote:
         | In many companies, the "freeze from moving within company" is
         | the same as PIP.
         | 
         | So Focus is PIP-lite for Amazon.
        
           | kjsingh wrote:
           | Is PIP==Pivot
        
       | billllll wrote:
       | I'm curious if any Amazon (ex-)employee have experience with this
       | that they can share.
       | 
       | A lot of Amazon's practices get really severe backlash online,
       | and yet if working for Amazon is as bad as they say, how is
       | Amazon one of the biggest employers of software engineers?
       | 
       | I personally buy into the hivemind and would not work for Amazon,
       | but it seems to me like there is an incongruity between how bad
       | their practices are and how many talented software engineers are
       | willing to work for them.
        
       | imwillofficial wrote:
       | As the runt of the litter in my AWS team, I thankfully have
       | avoided such plans. I've never been at a company so willing to
       | frame mistakes and shortcomings as chances to grow.
       | 
       | Other people clearly are having different experiences.
        
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