[HN Gopher] Neeva Announces Public Availability of Its Ads Free,...
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       Neeva Announces Public Availability of Its Ads Free, Private Search
       Engine
        
       Author : nmwnmw
       Score  : 117 points
       Date   : 2021-06-29 13:21 UTC (9 hours ago)
        
 (HTM) web link (neeva.com)
 (TXT) w3m dump (neeva.com)
        
       | osipovas wrote:
       | Looks like they're doing some sort of geo-filtering. I wasn't
       | able to sign up from Canada.
        
         | donmcronald wrote:
         | Same. I rarely give out my email address for a waitlist, but
         | the "Prefer More" screenshot showing that you can influence the
         | rank of individual sites is a feature I've wanted in search for
         | ages. There are so many sites I'd like to delete from the
         | internet when I search with Google / Bing.
        
         | altacc wrote:
         | Same here in Europe. That's probably a good thing for them as
         | it looks very US focused for now (as many products are), so
         | providing a lesser service to users outside their currently
         | active markets prevents bad user experience & bad reviews. I
         | won't hold my breath waiting for it to hit Scandinavia.
        
       | ElijahLynn wrote:
       | tldr; This appears to be run by 4 ex-googlers, see bottom of >
       | https://neeva.com/
        
       | zorrolovsky wrote:
       | I agree with others that a new business model for search is
       | refreshing. But... for a privacy-oriented service, Neeva is doing
       | a poor job in earning my trust.
       | 
       | I spent some minutes in their website and all I could find are
       | vague promises and grandiose marketing-speak. Where's the
       | evidence and the technical detail? Where are the privacy experts,
       | data experts and engineers impressing me with the robustness,
       | openness and cleverness of their system?
       | 
       | Mullvad, for example, excels at explaining how their privacy
       | service works. They transparently explain how they designed a
       | systen with privacy at the core and they're open in their
       | processes and code. They're also independently audited. That's
       | why I trust them.
       | 
       | Neeva, on the other hand, focusses on promises and not evidence.
       | Also, when you scratch the surface they no longer seem so
       | privacy-friendly.
       | 
       | Just compare the privacy policies of both companies and make your
       | own judgement about who is truly privacy-oriented or not:
       | 
       | https://neeva.com/privacy https://mullvad.net/en/help/no-logging-
       | data-policy/#numbered https://mullvad.net/en/help/privacy-policy/
       | 
       | In regards to Neeva's positioning as 'private search', I don't
       | think they have their architecture right. The best privacy-
       | oriented services are keen on NOT knowing users. Neeva seems keen
       | on getting their hands on all sorts of data. For users: Create an
       | account, send payment data, sync with documents, email,
       | calendars, etc. For users and non-users: automatic hoarding of
       | IP, user settings, location, etc.
        
       | 1024core wrote:
       | Their "privacy promise" page https://neeva.com/digital-bill-of-
       | rights talks a lot, but doesn't say much about what _they_ do.
        
         | encryptluks2 wrote:
         | Because their business model is likely hype than actually
         | delivering what they promise. Might as well use Duck Duck Go if
         | they can't actually differentiate their platform in any aspect
         | aside from marketing terms.
        
       | jacobmarble wrote:
       | I have been using Neeva for several weeks. It took a while to
       | stop my eyes from scanning past "the fold" in search results. The
       | useful stuff is right there at the top. I can't say enough good
       | about my experience thus far.
       | 
       | I had a concern about search latency, so I emailed Sridhar at
       | ceo@neeva.co and he replied in a few hours. We had a nice chat
       | via email. Now I have a mug and a T-shirt.
       | 
       | I'm looking forward to paying $5/mo to be a customer, and not a
       | product. Would happily pay $20/mo -- this is worth more to me
       | than subscriptions like Netflix.
        
         | ElijahLynn wrote:
         | > Would happily pay $20/mo -- this is worth more to me than
         | subscriptions like Netflix.
         | 
         | I think I am on board with this thinking! The value provided by
         | effective search is HUGE, way more than me binging on Netflix!
        
         | kesslern wrote:
         | I've been part of the beta for a few months now. It's overall
         | pretty good. I'm on the fence about paying $5/mo for it, but
         | I'll probably do it for awhile at least.
         | 
         | My biggest gripes are the Yelp and maps integrations. When I
         | search for local restaurants or locations, the Neeva map
         | integration rarely finds what I want. When it does, I see Yelp
         | reviews which I regard as complete trash.
         | 
         | Incognito mode is also annoying on my phone. Since I'm not
         | logged I can't search with Neeva which is my default search
         | provider.
         | 
         | On the plus side, it generally gives better programming search
         | results. I'm a big fan of the "official documentation" filter.
         | 
         | My ultimate hope is that Neeva is eventually able to crawl
         | self-hosted services and return them in my search results. For
         | example, I have all my recipes in a self-hosted Bookstack
         | instance and I'd love a search for "taco seasoning" to come up
         | with the recipe I saved.
        
       | MiddleEndian wrote:
       | For those who have joined, I'm curious about the following query:
       | 
       | Are women better than men at limbo?
       | 
       | The results on Google[0] and Bing[1] are both entirely useless
       | clickbait. I just want to know if women can bend back farther
       | than men without falling over.
       | 
       | 0. https://www.middleendian.com/limbogoogle.png
       | 
       | 1. https://www.middleendian.com/limbobing.png
        
         | dekhn wrote:
         | What do you want out of this query (yes, the SERPs are pretty
         | bad)? I rewrote the query to [ who is best at limbo ] and got a
         | much better result from Google.
         | 
         | But as soon as you add 'gender' to the query it switches to
         | articles about being in 'gender limbo' which is't totally
         | surprising.
        
           | MiddleEndian wrote:
           | Yeah those results are better, and it's clear that the best
           | limboer is a woman who can apparently limbo under a car lol.
           | 
           | I just wish the standard results weren't such irrelevant
           | junk.
        
       | smoldesu wrote:
       | Please update this title to reflect that "public availability"
       | actually means a "3 month free trial".
        
         | azinman2 wrote:
         | Public doesn't mean it's free. Public means it's out if beta.
        
       | [deleted]
        
       | Animats wrote:
       | "Sign up and get three months free, then only $4.95 per month."
        
         | Y_Y wrote:
         | I can't believe this, but I may have reached the point where
         | I'd be willing to pay for search that isn't shit.
        
           | analognoise wrote:
           | I'd pay just to get the old Google Books search back the way
           | it used to be. I'd pay just for that.
        
           | Animats wrote:
           | I think I just figured out their business plan. They want to
           | be acquired by Apple or Amazon and have their service bundled
           | with something else you pay for.
           | 
           | "Amazon Prime Search", anyone?
        
           | donmcronald wrote:
           | Oddly I was thinking the same thing. If it de-ranks sites
           | with a lot of affiliate links I might do it. Most of my
           | searches on Google and Bing result in affiliate advertiser
           | blog spam. It's terrible.
        
       | azinman2 wrote:
       | What's strange to me is that they're featuring "best X" in all
       | these difference shots, yet their experience I still don't think
       | does a great job. Best at what? According to whom and why? What
       | is the priority list?
       | 
       | The headphones graphic is a great example of that. We have over
       | the ear headphones next to in-ear AirPods, serving likely
       | different markets with different needs often at different price
       | points. Their example with best mattress is from a very limited
       | perspective; my fancy McRoskey mattress doesn't show, yet I could
       | easily argue that's a top 5 mattress. It's also out of most
       | peoples price ranges and availability... but it really is one of
       | the best (if all your care about is quality).
       | 
       | I have the same experience with Yelp. All these 5 star reviews
       | projecting many dimensions from wildly different perspectives and
       | expectations onto a single dimension as an average.
       | 
       | I'd love to see an honest attempt at either personalization or at
       | least some kind of deeper analysis/tooling that lets me explore
       | the set of possibilities. Do I value ambiance? Newness? Service?
       | Location? Social experience? Price? Who are these people
       | reviewing things and do their aesthetics resemble mine? There are
       | way better experiences possible out there.
        
         | m-i-l wrote:
         | To put it another way, how do we know that the "expert
         | recommended shopping results" won't be any different from paid
         | adverts? Or that when they "share at least 20% of our topline
         | revenue with content creator partners when their content is
         | used to directly answer a Neeva user's query" they won't create
         | a new form of spamdexing where the objective is a cut of the
         | 20% rather than clicks on pages filled with adverts?
        
       | dannywarner wrote:
       | I tried signing up a few weeks ago and they are not allowing
       | international or Australian access.
       | 
       | I'm surprised the comments here are missing the elephant in the
       | room.
       | 
       | Sridhar Ramaswamy was the Google executive directly responsible
       | for putting all those ads on Google's search results. If Google
       | search got broken then I reckon he did more than anyone to break
       | it. He had a brutal rivalry with YouTube CEO Susan Wojcicki.
       | 
       | Vivek Raghunathan put all the ads on YouTube. Those ads are so
       | bad Google makes money from people paying to remove them.
       | 
       | They left Google after a scandal with YouTube showing ads on
       | videos that exploited young children and appealed to pedophiles.
       | 
       | Are the architects of the problem the right people to trust for a
       | solution? The born-again anti-advertising schtick just seems too
       | clever by half. They are collecting more private personal data
       | than Google ever did.
       | 
       | https://www.businessinsider.com.au/google-exec-sridhar-ramas...
       | 
       | https://camilancumicumi.blogspot.com/2020/06/a-former-google...
        
         | judge2020 wrote:
         | > Those ads are so bad Google makes money from people paying to
         | remove them.
         | 
         | Arguably those ads have to be that annoying if people want to
         | use YouTube for free, at least in its current state - it's a
         | globally free service that receives 500 hours of content every
         | minute[0]. Less annoying ads drive less clicks and thus
         | generate less revenue. Paying to remove them is a sign that you
         | actually value YT for how much it costs to run.
         | 
         | 0: https://blog.youtube/press/
        
       | dzonga wrote:
       | search is now so prevalent and necessary, and likewise browser
       | engines n OS's. These things should be 100% funded by a common
       | fund contributed to by all governments with a steering committee.
       | Like a UN but for technology.
        
       | gentleman11 wrote:
       | Can you test the search results without signing up?
        
         | peauts wrote:
         | no but it just needs an email to try it
        
       | OrvalWintermute wrote:
       | If this is as accurate as Google was ~2008 but without the ads, I
       | will have to seriously consider paying for the service.
       | 
       | Mostly because my time is valuable and I support the alignment of
       | user interests with product interests
        
         | fezzez wrote:
         | I gave it a try a while ago and it looked like their search
         | results come from bing like duckduckgo.
        
           | chewmieser wrote:
           | I'm not sure about that but they do have their own crawler so
           | they're at least trying not to rely on Bing (if they do at
           | all).
           | 
           | https://neeva.com/neevabot
        
             | sct202 wrote:
             | Last year when they announced they said they were using
             | Bing: https://www.nytimes.com/2020/06/19/technology/google-
             | neeva-e...
        
               | kyawzazaw wrote:
               | they have their own cralwers too
        
               | m-i-l wrote:
               | Also from last year: "rather than try to build a search
               | infrastructure from scratch, Neeva instead opted to use
               | Bing's search API for its basic result"[0]. I thought
               | that was a huge missed opportunity because you could
               | build a pretty good search index of your own from scratch
               | with $77.5M[1] in funding. But it wasn't clear if that
               | was their plan for the long term.
               | 
               | [0] https://www.protocol.com/neeva-search
               | 
               | [1] https://www.crunchbase.com/organization/neeva
        
       | [deleted]
        
       | gentleman11 wrote:
       | > Created by ex-Google execs
       | 
       | Do you worry about any non compete or nondisclosure risks?
        
         | dekhn wrote:
         | The folks who started this company and the folks who funded it
         | did this due diligence many years ago. It's pretty clear Google
         | is OK with this. Furthermore, if Google isn't OK with this,
         | they're going to be locked in a battle with people who operated
         | Google previously and know all of Google's tricks.
         | 
         | More importantly, Google knows they have to stay away because
         | otherwise they are just making the fed's argument they are a
         | monopoly.
        
         | yumraj wrote:
         | California has no non-compete.
        
         | [deleted]
        
       | chx wrote:
       | This creeps me out. Connect Google, Slack and Github together for
       | one search experience? That's an incredible lot of trust. Where
       | does all that data go? Shadowy markets?
        
       | nickserv wrote:
       | Is this a case of "it takes a thief to catch one"? Because
       | looking at who is behind this, they seem to have more experience
       | in abusing (rather than protecting) privacy and user rights.
       | 
       | https://neeva.com/about
        
         | mottosso wrote:
         | Can you expand on this?
        
           | diggernet wrote:
           | I expect nickserv was talking about all the Googlers in the
           | founders and investors lists. But this bit in particular
           | really jumped out at me, for a company making a big deal
           | about its add-free purity:
           | 
           | "Neeva was founded by Sridhar Ramaswamy (ex-SVP of Ads at
           | Google) and Vivek Raghunathan (ex-VP of Monetization at
           | YouTube)"
           | 
           | I can't help but wonder what clause there might be in the
           | user contract (with teeth) that would prevent a future pivot
           | or buyout or redefinition of the "Digital Bill of Rights"
           | after all that juicy user data has been collected.
        
           | tyingq wrote:
           | _" Neeva was founded by Sridhar Ramaswamy (ex-SVP of Ads at
           | Google) and Vivek Raghunathan (ex-VP of Monetization at
           | YouTube)"_
        
       | rank0 wrote:
       | I am always excited to hear about disruption in search. I would
       | absolutely pay for a private search engine provided the results
       | are useful!
       | 
       | But how can I be confident that neeva will not misuse my data? If
       | I hook up my accounts to this service, I've gotta trust neeva
       | with all the same information that google would have.
       | 
       | Is it possible to provide search functionality with only open
       | source client side logic? This is in regards to the gmail,
       | GitHub, slack integration. Now that would grab my attention!
        
       | yumraj wrote:
       | Genuine question: I use DDG which also touts privacy and is free.
       | Yes it shows ads, I'm told they are non tracking.
       | 
       | What benefit does Neeva provide over it?
        
         | james_pm wrote:
         | You can very easily turn off ads in DDG from Settings.
        
         | s3r3nity wrote:
         | I think it's just another monetization model and another
         | competitor overall in the space.
         | 
         | If you like the privacy of DDG but really don't like ads, you
         | can pay Neeva a monthly fee for a similar experience.
         | 
         | Doesn't have to be winner-take-all - there's enough space in
         | the market for both models to do well, and more competition
         | will keep each of them honest in their value props to users.
        
           | yumraj wrote:
           | Yes, I get that. I was curious if there were other
           | differences.
           | 
           | For example DDG uses bing I think, does Neeva do their own
           | indexing?
        
             | alphabetatheta wrote:
             | Neeva is trying to do better than Bing. Also, Neeva does
             | not do ads.
        
               | proxyforce wrote:
               | Another interesting difference (that I personally find to
               | be one of the best features in Neeva) is the ability to
               | connect apps. You can then search not only the public
               | web, but also private data from your Slack, Github,
               | Gdrive, Jira (etc) accounts. We're hard at work adding
               | more integrations in the near future as well.
               | 
               | Disclaimer: I'm an engineer at Neeva
        
               | kyawzazaw wrote:
               | Is there plans for students? (I guess you might not have
               | any inputs on the pricing model)
               | 
               | Students (especially CSstudents) being exposed to this
               | ahead will probably help them in and these are the kind
               | of demographics that would pay for a search engine.
        
               | dekhn wrote:
               | Reminds me of
               | https://en.wikipedia.org/wiki/Google_Desktop
        
         | varunjain99 wrote:
         | With ad monetization, search engines have an incentive for you
         | to click on ads. This makes it less likely that you find the
         | highest quality information for your needs.
         | 
         | In what ways is your experience degraded? You may click on an
         | ad result at the top of the page, while the more useful result
         | is somewhere down below. You may become constantly frustrated
         | by having to scroll past ads that are dominating huge portions
         | of search result pages.
         | 
         | But the problem goes beyond whether or not ads are present at
         | the top of the page. Ad-monetized search engines may hesitate
         | to present organic, non-ad-based results in ways that are easy
         | for you to digest -- doing so might make it less likely that
         | you click on an ad result! For example, if you're doing a
         | shopping query, say for "best air purifiers", the search engine
         | may hesitate to show you an easy-to-use UI with expert reviews,
         | price history, and different possible air purifier feature
         | sets. Showing such a "flashy UI" will make it less likely that
         | you engage with ad results.
         | 
         | At Neeva, we're trying to bring you the highest quality
         | information for your needs, no longer held back by ads. We want
         | to present this information to you in easily digestible and
         | transparent ways. And we want to give you more control over
         | your search results with personalization.
         | 
         | Disclaimer: I'm a Neeva engineer.
        
       | nickreese wrote:
       | The main problem with search today is the lack of organically
       | appearing "curation" found on the early internet.
       | 
       | Today everyone knows the value of a link, so it curation via
       | links doesn't happen organically any more like it used to... yet
       | this is still a major/the primary part of Google's Search
       | results.
       | 
       | Until the "curation problem" is solved I am not hopeful of a
       | search engine producing excellent results like Google did before
       | 2010.
       | 
       | Stoked to try this out, but teaching a machine to curate is hard.
        
         | bitcurious wrote:
         | That's a great observation.
         | 
         | An idea for curation:
         | 
         | Content evaluated by usefulness towards solving some problem.
         | Perhaps measured by its usefulness towards training a very
         | narrow AI. Like what if AlphaGo's only inputs were web pages on
         | the topic of Go, and there were hundreds of instances of it all
         | trained on different combinations of web pages, and competing
         | against each other.
         | 
         | Probably the data<>contest mapping is itself intractable until
         | we have AGI, at which point the whole question might be moot.
         | But what it?
        
       | wayneftw wrote:
       | There's no way to register this as the default search engine in
       | iOS Safari.
       | 
       | Anyone know which iOS browsers give you the freedom to do this?
        
         | bkallus wrote:
         | Firefox for iOS lets you set any search engine you want.
        
         | _benj wrote:
         | I just made an account with neeva and it seems likt they have
         | their own browser for iOS, quiet likely just a thing wrapper
         | around safari but with their search engine integrated.
         | 
         | It seems to me that if neeva just had an open url to do
         | searches it wouldn't really have a way to track registrations
         | unless there's some complicated process of generating a unique
         | search URL with a token or something...
        
         | twodayslate wrote:
         | It doesn't seem possible. Without integration into my devices
         | this seems like a non-starter for me. I don't want an app just
         | for search.
        
         | jacobmarble wrote:
         | I use Neeva with Firefox on iOS.
        
           | proxyforce wrote:
           | Some browsers on iOS (like Chrome and Firefox) will let you
           | configure Neeva to be the default search engine. We also have
           | our own iOS browser app that you can check out as well:
           | https://apps.apple.com/us/app/neeva-browser-search-
           | engine/id....
           | 
           | Disclaimer: I'm an engineer working on Neeva.
        
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       (page generated 2021-06-29 23:01 UTC)