[HN Gopher] Intel restructures and creates new business units an...
       ___________________________________________________________________
        
       Intel restructures and creates new business units and leadership
       roles
        
       Author : mroche
       Score  : 63 points
       Date   : 2021-06-22 21:16 UTC (1 hours ago)
        
 (HTM) web link (www.intel.com)
 (TXT) w3m dump (www.intel.com)
        
       | SkyMarshal wrote:
       | This is basically an update on ways Intel is executing the
       | strategy new CEO Pat Gelsinger layed out a few months ago [1].
       | 
       | [1]:https://news.ycombinator.com/item?id=26568598
        
       | foobarbazetc wrote:
       | This'll be the restructuring that fixes it...
        
       | dijit wrote:
       | I guess this is because they got a new CEO recently, which makes
       | total sense as a shakeup is needed.
       | 
       | But; has anyone else ever experienced the "swell" of middle
       | management and "restructuring" which always seems to result in
       | more people in management positions?
       | 
       | I've now worked in three companies where this is extremely
       | apparent. In the latest company I've gone from 3-degrees from the
       | CEO to 6 in little over ten months.
       | 
       | I think I understand why this happens: you need to promote
       | people, but:
       | 
       | 1) Is it bad, I suspect it is because there's usually not _more_
       | managerial work than there is individual contributor work- but
       | then more managers tend to need more managers to talk to/make
       | powerpoints for/make decisions without involving the team
       | 
       | 2) If it's bad, is there any way to stop it?
        
         | pram wrote:
         | Last company I was at did a reorg which switched from product
         | to functional based orgs (I guess) ... and I went from 4
         | managers to the CEO, to like an almost incomprehensible web of
         | directors. Then a manager was added to my team which sent us a
         | level down even further. This was ostensibly done to
         | 'streamline' the orgs which seems deeply hilarious
        
         | EricBurnett wrote:
         | > 1) Is it bad?
         | 
         | Yes and no. It's hard for any given manager to support a large
         | team - managing too many often results in either burning out,
         | or being very hands-off with the team... limited career
         | coaching, limited knowledge of the individual context, etc. And
         | it's somewhat worse at higher levels of middle management,
         | where the individual is responsible for aggregating the needs
         | of between say 2 and 25x that of the managers below them.
         | 
         | Of course, it's not that simple. avg 5 reports vs 10 is only 1
         | or 2 on org chart depth, but almost 2x on the number of middle
         | managers. (And so 3 sounds particularly bad, if you're
         | 'average').
         | 
         | If middle management is growing because the company is growing,
         | that's probably fine, including resetting after large growth in
         | the lower levels. If it's growing because fan-in is reducing,
         | that's more of a concern... possibly managers are becoming
         | lower quality, or there's a lot more top-down burden, or
         | individuals are becoming harder to manage (for many reasons).
         | None of those are great signs.
        
           | EricBurnett wrote:
           | Relatedly, I'd love to see an experiment in segregating
           | "people managers" from "organizational managers". Imagine
           | having one manager who is responsible for coaching your
           | career growth, helping ensure you have the right
           | opportunities, etc; and another manager who is responsible
           | for the product you work on. You could have lots of people
           | managers for support, and few organizational managers for
           | minimizing org chart depth between products and the CEO.
           | 
           | Of course, in some places this approximates the split between
           | PM and eng. I don't have great breadth of experience, but I
           | haven't seen that work amazingly... though admittedly, more
           | from PM churn issues than necessarily fundamental
           | infeasibility. But still, it might not be as simple as that.
        
             | m-ee wrote:
             | What your describing is a matrix org. I've only seen
             | managers praise it and every IC I know hates it, including
             | myself. But maybe it's done right somewhere.
        
             | lupire wrote:
             | "And here's something else, Bob: I have eight different
             | bosses right now."
        
             | foota wrote:
             | This is roughly how some places do it with distinct
             | management chains and technical leaders along the chain. So
             | nominally leadership is the management, but the technical
             | people under your directors are responsible for technical
             | direction.
        
               | EricBurnett wrote:
               | I'm (at Google) one of those "technical leaders" - peer
               | to a manager of ~50 with an informal title of "Uber TL",
               | and no reports of my own. Though for us at least,
               | responsibility still accrues to the manager - I'm a
               | consultant in some sense, with impact through my ability
               | to influence rather than any direct authority.
               | 
               | I'd love to see the end of this road, if other companies
               | have taken it further. I personally offer guidance to the
               | TLs in my scope (and that of my director, to a lesser
               | extent), but have no technical leadership above me. And I
               | think that's where it gets really hard - finding folk
               | capable of being TLs for say 500 to 1000 people is hard.
        
               | ethbr0 wrote:
               | The biggest argument I've heard in favor of TLs (or
               | _shudder_ architects) is that it keeps a company from
               | hemorhaging technical experts who have little interest in
               | people managing.
               | 
               | When it's done right, it seems to work well.
               | 
               | People who are interested in managing people become
               | managers.
               | 
               | People who are interested in deepening technical
               | expertise become TLs.
               | 
               | I think the often unvoiced key expectation that needs to
               | be set that TL skillsets include (a) evangelism, (b)
               | consensus building, & (c) flexibility.
               | 
               | I.e. If you're an unrepentant asshole who can't work with
               | your colleagues and "lose" decisions in a graceful way
               | that leaves everyone feeling okay, the company probably
               | shouldn't make you an architect.
        
         | mdorazio wrote:
         | I've personally seen it go both ways, depending on the type of
         | restructuring, the type of company, and the direction of the
         | new leadership team. Sometimes you end up with more managers,
         | other times managers are gutted to make the company leaner.
         | Promotions rarely come into play unless there's a strong fear
         | that good people will leave en masse if they don't get
         | promoted.
         | 
         | I would say that whether it is good or bad depends on the goals
         | of the restructuring and how well the result matches those
         | goals. More middle management is neither good nor bad on its
         | own - sometimes very flat organizations need more management to
         | enforce processes and policies that let the company grow
         | efficiently, other times very hierarchical organizations need
         | less management between decision makers and ICs to move faster.
        
         | th-miracle-257 wrote:
         | If this is what they mean by shakeup then it's just the regular
         | stuff in recent Intel past.
         | 
         | When I was at Intel in 2 years I saw at least 6 reorgs and had
         | 4 managers. You can imagine my career growth or the lack of it.
         | Unfortunately it needs a real deep clean of non technical power
         | pint happy management and clueless engineers.
         | 
         | And the politicking is so deeply entrenched in culture now that
         | the new CEO himself might be a victim of it if he is under
         | false illusion that restoring Intel to past glory is just about
         | turning a few knobs.
         | 
         | Thankfully I left for a FAANG before it was too late with a
         | wonderful hike, better colleagues and working conditions. The
         | most irsksome thing for Intel to attract back those who have
         | left is almost no one of those I know and in touch with who
         | have left wants to be back and it's not the money but the poor
         | experience of working there.
         | 
         | If anyone can give Amazon a run for its money in treating its
         | employees badly, my bet is on Intel.
        
           | reedjosh wrote:
           | > If anyone can give Amazon a run for its money in treating
           | its employees badly, my bet is on Intel.
           | 
           | For sure this, but for me it is the money. In the last year I
           | was promoted and gained 11% at Intel. I left for a startup,
           | and gained 40% more.
           | 
           | I'm pending an offer from a FAANG now and I anticipate that
           | within a year I will have 2.5x my previous total comp at
           | Intel.
           | 
           | Further, Intel markets to its own employees in an extremely
           | disgusting manner. Great Place to Work, Overpriced food
           | branded as healthy, Programs for meditation and whatnot,
           | which all sound nice, but mean next to nothing.
           | 
           | Just provide some decent comp and remove non-technical
           | managers from managing technical people and processes.
           | Pitching a project was always a nightmare of whether the non-
           | technical manager would get the idea (or understand the
           | possibilities) or not.
        
         | User23 wrote:
         | This is a well known phenomenon that was described by C.
         | Northcote Parkinson[1]. While Parkinson's law is often
         | misunderstood by readers, including Wikipedia editors, who
         | can't make it past the first paragraph of a work, the actual
         | law is a formula describing the growth of bureaucracies: x =
         | (2k^m + p)/n, "where k is the number of staff seeking promotion
         | through the appointment of subordinates; p represents the
         | difference between the ages of appointment and retirement; m is
         | the number of man hours devoted to answering minutes within the
         | department; and n is the number of effective units being
         | administered. Then x will be the number of new staff required
         | each year." In this context "minutes" are basically printed out
         | emails.
         | 
         | There's much more to it and it's a great read.
         | 
         | And to answer your second question, in virtually all cases the
         | only thing that can be done is to wait for the organization to
         | fail. There's a reason there aren't many 100 year companies.
         | 
         | [1] http://www.berglas.org/Articles/parkinsons_law.pdf
        
         | fallingknife wrote:
         | https://www.ribbonfarm.com/2009/10/07/the-gervais-principle-...
        
         | Afforess wrote:
         | Highly hierarchical, "top-down" organizations end up requiring
         | a lot of managers in order to "enact" the top down policy
         | decisions. The more decisions are imposed top-down instead of
         | bottom up, the more management and administrative overhead you
         | incur. Management is needed for top-down decisions because you
         | need someone to "convince" teams to do something for you.
         | Ideally, it's obvious to employees that the change is good and
         | necessary, but if it's not, then this coercement requires
         | enforcement - hence more management.
         | 
         | The opposite end of the spectrum is "flat" orgs, like Valve
         | software, who have few/no managers. In a flat org, all
         | decisions are bottom up.
        
           | Guthur wrote:
           | I can pretty much guarantee Valve has hierarchy it just maybe
           | more implicit than an overt org chart. There will be leaders
           | and there will be followers, almost guaranteed.
           | 
           | Hierarchy will naturally appear in some form as we try to
           | achieve something that requires more than handful, I'm sure
           | there is some sort of inflexion point but not sure exactly
           | what that is.
        
           | Galxeagle wrote:
           | And just to defend top-down orgs a bit, the corollary is that
           | because different teams might make different decisions,
           | flat/bottom-up organizations tend to be less standardized -
           | more flexible at the cost of some chaos. A tendency for
           | launching and killing products in quick succession is one
           | possible implication. For Valve launching different games
           | that works, at Google launching/killing chat apps is starting
           | to hurt their reputation.
           | 
           | An ideal company is a mix of both, but which policies are
           | 'imposed from above' and which are allowed to 'boil up from
           | the bottom' is usually an endless source of discussion - I
           | wonder which way Intel is going
        
             | ethbr0 wrote:
             | > _An ideal company is a mix of both_
             | 
             | The best company I've ever worked at (retail, surprisingly)
             | squared the circle thusly:
             | 
             |  _Strategy_ (i.e. goals, culture, priorities) flowed top-
             | down. And the company spent serious time doing it
             | pervasively and well.
             | 
             |  _Solutions_ (i.e. implementations, features, products)
             | flowed bottom-up.
             | 
             | Part of their corporate culture was that a manager above
             | team level should never suggest _how_ to do something. You
             | could bounce ideas off them, but they were pretty serious
             | about it being the person doing the implementation work 's
             | decision.
        
           | varjag wrote:
           | What is "bottom up" exactly if as you say there is no
           | hierarchy?
        
           | geofft wrote:
           | I used to work for a flat organization, with few formal
           | managers. I now work for a much "taller" organization, with
           | four levels of management between myself and the owner.
           | 
           | In practice, at the flat organization, there were ways that
           | the people at the top were able to impose their views and
           | preferences on the company. Most obviously, the folks who had
           | been at the company for a long time were friends with the
           | owners, and they had a lot of unofficial influence over
           | things went, even if there was no org chart putting them over
           | other people. If a change seemed good and necessary to the
           | in-group, then they were in a position to enforce it. If it
           | did not, there was no way to get them to go along with it.
           | 
           | Also, in practice, at the taller organization, there are a
           | lot of bottom-up decisions anyway. It's just that those
           | decisions get to be in fact bottom _up_ - I go to my manager,
           | who talks to some other manager while I keep hacking on
           | something else, and either that manager agrees, or more
           | likely they point out something else and my manager comes
           | back to me with a more balanced alternative. At the flat
           | organization, decisions were bottom _sideways_. I had to go
           | to a bunch of ICs from different teams and try to convince
           | them of the merits of some idea, and if they had conflicting
           | goals, I had to mediate that myself.
           | 
           | I'm _much_ happier at the taller organization which has a
           | paperwork-heavy performance review and promotion process
           | (compared to the flat organization, which also had no titles
           | and where performance reviews were a brief closed-door
           | meeting with the one manager between you and the owners). I
           | find it works better for me: I understand better other people
           | 's expectations of me and I am better able to communicate
           | what I want to change too. It's extra time, but it's well
           | worth it for the predictability, and I feel much more
           | supported trying to make difficult cross-team changes.
           | 
           | It doesn't work for everyone, of course; different people
           | have different personalities.
        
       ___________________________________________________________________
       (page generated 2021-06-22 23:00 UTC)