[HN Gopher] Campaign launches to try to force Palantir out of Br...
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       Campaign launches to try to force Palantir out of Britain's NHS
        
       Author : alexrustic
       Score  : 163 points
       Date   : 2021-06-07 14:47 UTC (8 hours ago)
        
 (HTM) web link (www.cnbc.com)
 (TXT) w3m dump (www.cnbc.com)
        
       | MikeDelta wrote:
       | What can Palantir do that an NHS-internal team of data engineers
       | and data scientists couldn't?
       | 
       | Am I missing something?
        
         | MattGaiser wrote:
         | An alternative to a culture change?
        
         | karl11 wrote:
         | Nothing, they provide the software for the data engineers and
         | data scientists to use. It seems that the vast majority of
         | people that have heard of Palantir totally misunderstand what
         | the company actually sells (a software platform) and what they
         | do not sell (data).
        
         | rsj_hn wrote:
         | Yeah, I think you are missing that the NHS, as an organization,
         | is not good at designing, delivering, and maintaining large
         | software platforms, which is what Palantir is good at.
         | 
         | This is not an insult to the NHS. How on earth could they
         | become good at something like that given that it is a
         | healthcare system? They are also not good at maintaining
         | cellular towers, water treatment, hospital construction,
         | manufacturing their own uniforms, or their own medical
         | equipment. So they pay other firms to provide these products to
         | them rather than trying to adopt an autarky-based model.
         | 
         | Now you could argue that they should have hired another vendor,
         | but without knowing specifics about the bidding process and
         | which other vendors were competing, you are not really in a
         | position to say that this particular vendor wasn't the best for
         | the job.
        
           | spamizbad wrote:
           | Is Palantir good at this stuff, though? It sounds like they
           | have a mixed track record on delivering value.
        
             | rsj_hn wrote:
             | Why do you think that? I know there are a lot of people on
             | the left who hate palantir because law enforcement is one
             | of the sectors they work in, but I don't see how political
             | animosity translates into them not being able to deliver
             | value better than competitors.
        
           | Symbiote wrote:
           | > the NHS, as an organization, is not good at designing,
           | delivering, and maintaining large software platforms, which
           | is what Palantir is good at.
           | 
           | Has it ever had the opportunity to try?
           | 
           | Many projects to funnel government money into private
           | companies have not delivered results. Has a large, in-house
           | NHS IT project failed?
        
           | pydry wrote:
           | >Now you could argue that they should have hired another
           | vendor, but without knowing specifics about the bidding
           | process and which other vendors were competing, you are not
           | really in a position to say that this particular vendor
           | wasn't the best for the job.
           | 
           | You're saying that because of the lack of transparency in the
           | bidding process when it was shoved through "as a COVID
           | emergency" we're not in a particular position to say that
           | this vendor wasn't best for the job?
           | 
           | Maybe you are correct. Maybe we just need more faith in the
           | vendor selection honesty of a government that recently
           | contracted the services of a ferry company that didn't own
           | any actual ferries.
        
             | rsj_hn wrote:
             | > You're saying that because of the lack of transparency in
             | the bidding process
             | 
             | No, I am not saying that at all. Please cite where I said
             | that there was a lack of transparency. I only said that the
             | parent poster would need information in order to make a
             | case, and without that information no case could be made. I
             | have no idea how transparent the process was and whether
             | the relevant oversight controls were properly enforced, nor
             | did I make any claims or assumptions about that, although
             | it sounds like you have some assumptions of your own. If
             | so, please back them up -- if you think there was
             | impropriety in the bidding process, then again some
             | evidence is called for.
        
               | lordnacho wrote:
               | Have a Google for "Matt Hancock's neighbour" or "Dido
               | Harding". It's not unknown that there are some questions
               | about UK procurement that need answering.
        
           | CraigJPerry wrote:
           | https://www.opensafely.org/
           | 
           | I disagree wholeheartedly
        
           | Hallucinaut wrote:
           | There was no bidding process. They were handed the contract
           | because they said it was PS1. Several months later, that
           | price was in the millions. Several months later they had a
           | competition and with no time to handover what had been done,
           | guess who won again?
           | 
           | The GCloud contracts were released following FOI requests.
        
         | bigbillheck wrote:
         | > What can Palantir do that an NHS-internal team of data
         | engineers and data scientists couldn'
         | 
         | Earn money for Peter Thiel?
        
         | joelschw wrote:
         | It's a platform play where pipelines would be built and
         | maintained
        
         | michaelt wrote:
         | I've got several family members who work for the NHS, in back
         | office roles.
         | 
         | At many hospitals employees have to bring in their own milk and
         | coffee; and that they are not permitted a second screen, even
         | if they pay for it themselves.
         | 
         | I can't imagine it's easy to recruit an internal team of data
         | engineers with such austere working conditions.
        
         | nicoburns wrote:
         | Charge a lot of money?
        
         | stuaxo wrote:
         | Sell data to intelligence agencies around the world.
        
         | mschuster91 wrote:
         | > Am I missing something?
         | 
         | There's a lot of possibilities at play:
         | 
         | - government entities usually are restricted in paying the
         | salary needed to hire actual experts, meaning they either get
         | bullshitters or have to go for expensive consultants like
         | Palantir, Accidenture and the likes
         | 
         | - alternatively (but with the same end result) government HR
         | lacks the expertise to properly evaluate experts, the home
         | education market does not produce the required experts
         | 
         | - digital illiterates in upper management don't want to hire a
         | team of actual experts for what they deem a one-off job -
         | Europe has _strong_ worker protection laws, remember that -
         | without even thinking a step further
         | 
         | - a lack of trust in the organization - an outside impartial
         | agency given full authority for any access they want by top
         | leadership will face way less resistance from individual data
         | silo leaders, compared to an in-house team
         | 
         | - the obviously shady/illegal (and for the record, I'm not
         | accusing anyone of anything here either, just throwing
         | possibilities around) like kickbacks, campaign donations and
         | other forms of "government influencing"
         | 
         | - the extremely shady stuff - secret services cooperating
         | behind closed doors to get data they would normally being
         | forbidden from accessing by law, by using Palantir as some sort
         | of proxy
        
         | RGamma wrote:
         | Many unknown unknowns are at play. Here's my heuristic:
         | anything Thiel has his fingers in can only be opposed to the
         | public good.
        
           | throwkeep wrote:
           | Thiel isn't at all the cartoon villain he's made out to be.
           | That's just lazy partisan propaganda. Read his book "Zero to
           | One" or watch a few of his interviews for a nuanced
           | perspective.
        
             | BBC-vs-neolibs wrote:
             | What two parts are those?
        
         | londons_explore wrote:
         | NHS is government. Government (with a _very_ few exceptions)
         | doesn 't have the skill or people who can do big IT projects.
        
           | dijit wrote:
           | GDS (also British Government) is at least one proven tech
           | that came from Government to large acclaim.
           | 
           | But there is also: GCHQ and NSA which are definitely
           | government funded and are some of the most sophisticated
           | digital terror (by their own definition) organisations.
        
           | simiones wrote:
           | Not if they keep hiring companies instead of people, of
           | course.
        
           | fiftyacorn wrote:
           | There are a lot of successful government projects, especially
           | those not involving the big consultancies
        
           | nicoburns wrote:
           | They could if they were willing to spend even a fraction of
           | what they pay companies like Palantir on wages.
        
         | robertlagrant wrote:
         | The NHS is a complex beast that's good at training and paying
         | medical personnel, negotiating drug buys and running hospitals,
         | and it's also actually about 150 mini empires rather than one
         | big thing. None of that is particularly conducive to large
         | scale data analysis.
        
       | sleavey wrote:
       | Isn't this subject to GDPR (which is still UK law as far as I
       | know), thus requiring explicit consent?
        
         | Manuel_D wrote:
         | No, because Palantir isn't actually collecting any data.
         | They're building data visualization and interaction software
         | for the NHS. The data stays in the hands of the NHS.
        
       | anonymousDan wrote:
       | See also the forthcoming deadline (June 23rd) for opting out from
       | having all your data irretrievably slurped by the likes of
       | palantir: https://medconfidential.org/how-to-opt-out/
        
         | harryvederci wrote:
         | Thank you very much. I'm disgusted by the fact that I have to
         | find out about this through a comment on HN instead of by
         | getting a letter in the mail. Double-u Tee Eff.
         | 
         | Edit: looks like it's England only, but I'm going to make a
         | wild guess and say they didn't get a letter either. Which
         | should have been an _opt in_ thing, by the way!
        
           | pydry wrote:
           | The UK media is basically as servile to
           | government/establishment interests as the US media these
           | days.
        
             | mywittyname wrote:
             | My understanding is that they've always been that way. Not
             | so much in a direct, commanding sense, but more of a hire
             | and promote people who are "good fits" (read: groupthink).
        
         | QasimK wrote:
         | Incredible. I somehow heard about the NHS opt-out, but not
         | about the GP one. I'm appalled by how much disregard the
         | government has for sensitive personal medical information.
         | 
         | I personally believe it's a question of when, not if, the
         | country-wide database is hacked or leaked.
        
         | zh3 wrote:
         | Yes, we're going through the process now. It's really difficult
         | and appears to me to be deliberately obfuscated - the "opt out"
         | on the NHS website is _not_ the one you want, instead you want
         | the form which you have to send to your local GP. And it 's
         | extra effort if you have children (make sure you understand the
         | difference between type 1 and type 2 optouts, oh "and by the
         | way the types changed and we're automatically converting the
         | records for historical reasons").
         | 
         | Plus 'nudge' tactics are out to play in full force - I
         | particularly dislike the pre-emptive strike at social media
         | implying information there would be false despite there not
         | actually being anything on there at the time (I say this as
         | someone who loathes Facebook et al with a passion).
         | 
         | I guess there's a lot of money at stake (there's gold in them
         | thar personal medical records).
        
       | QuadmasterXLII wrote:
       | Its ominous that Palantir is openly political, its political
       | goals would be advanced by a collapse of the NHS, and they are
       | being put in charge of critical NHS functions.
        
       | gopiandcode wrote:
       | I have been consistently appalled by the NHS' willingness to
       | collaborate so freely with data-mining privacy-violating american
       | companies (google, palantir).
       | 
       | Did the UK public consent to having their personal data shared to
       | unaccountable foreign companies? I know I didn't.
        
       | Glavnokoman wrote:
       | Any campaign/initiative which does not allow to vote
       | against/dontcare but only counts the voices for is a bullshit.
       | There are so many people around you can get a solid army of
       | supporters literally for anything. Especially if the topic
       | attracts some very vocal groups.
        
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       (page generated 2021-06-07 23:02 UTC)