[HN Gopher] iFixit tells the sad story of how Samsung "ruined" i...
       ___________________________________________________________________
        
       iFixit tells the sad story of how Samsung "ruined" its upcycling
       program
        
       Author : a-human
       Score  : 98 points
       Date   : 2021-05-24 16:35 UTC (6 hours ago)
        
 (HTM) web link (arstechnica.com)
 (TXT) w3m dump (arstechnica.com)
        
       | dylan604 wrote:
       | This seems like one of those ideas that got floated, but then
       | they realized it could cut into sales. If an open source
       | ecosystem came along that ran on no longer supported hardware,
       | there could be a reason for people to not upgrade that device.
        
         | babypuncher wrote:
         | I find it amusing that Samsung couldn't even bring themselves
         | to commit to the lazy alternative to providing OS updates for a
         | reasonable amount of time. Simply unlocking the bootloader and
         | letting the community maintain your product after the paltry 18
         | month support window seems like the absolute bare minimum.
         | 
         | I'm sure Apple made this same calculation, and still decided
         | that directly supporting devices for 5+ years was worth the
         | investment. It might lead to users upgrading less frequently,
         | but it builds brand loyalty. A user that doesn't feel screwed
         | over is more likely to be a repeat customer.
        
           | dublinben wrote:
           | How many users own an iPhone from launch for 5 years? Based
           | on the robust resale market, it seems that users who want to
           | always have the latest model fund that habit by reselling
           | their used device into the secondhand market. If anything,
           | this long support enables higher turnover for the latest
           | models.
        
             | babypuncher wrote:
             | Whether you keep your phone for 5 years, or sell it after
             | 2-3 years to someone who will use it for another 2-3, the
             | end result is the same: less e-waste.
             | 
             | A lot of other smartphones aren't even worth selling after
             | 2-3 years of use.
        
             | hungryforcodes wrote:
             | I see an incredible number of iPhone 6's and 7's here in
             | Asia. There is a huge thriving repair economy that keeps
             | them going on the cheap. So much so, that I still use my
             | iPhone 6 as my secondary daily driver and it works great.
             | I've had almost every thing replaced in it (battery,
             | screen, camera, etc), all for like $100 in total.
             | 
             | Apple's calculation probably has more to do with its
             | reputation. It understands that older phones are still in
             | service and that doing the minimum to keep these at least
             | functional is great for their brand. Hey, an iPhone is an
             | iPhone...
        
           | AshamedCaptain wrote:
           | Samsung is outright evil regarding software updates and 100%
           | using them for obsolescence. One example is when they
           | announced Linux for DeX. They were beta testing it on their
           | Galaxy Note 8s / 9s, but they made it abundantly clear that
           | once the public beta testing was over, they would discontinue
           | and kill the program in Galaxy Note 8/9 and then release it
           | only alongside the new Galaxy Note 10.
           | 
           | Eventually they killed the program altogether, likely due to
           | poor demand. But to use the owners of the previous devices as
           | betatesters, only to tell them they will have to uselessly
           | buy the new device if they actually want to run the final
           | version is just evil.
        
           | duskwuff wrote:
           | It doesn't hurt that Apple has some financial incentives for
           | keeping older devices working, as it means those devices are
           | still able to purchase apps from the App Store, sign up for
           | new Apple subscription services, and use new Apple
           | accessories. Since Samsung is only a hardware manufacturer,
           | they don't see the benefits of up-to-date devices to the same
           | degree that Apple does.
           | 
           | That isn't to say that keeping old devices running is pure
           | selfish self-interest on Apple's part, though. This isn't a
           | zero-sum game; everyone wins when hardware gets a long
           | support life cycle.
        
       | GuB-42 wrote:
       | Interesting considering that until 2015 (Galaxy S6), Samsung
       | phones had removable batteries, and even now, the Galaxy XCover
       | Pro has one.
       | 
       | Also, most Samsung phones, at least the flagships are easy to
       | bootloader unlock / root and have an active community.
       | 
       | It looks like Samsung position has always been "do whatever you
       | want with your phone, just don't expect us to help you with
       | that", which is actually much better than many manufacturers who
       | actively try to stop you.
       | 
       | Note: I don't count carrier-subsidized phones. These are not
       | really your phone anyway, they are leased by your carrier.
        
       | AdmiralAsshat wrote:
       | It's pretty damn disappointing that ten years later, and my old
       | Samsung Galaxy S2 is _still_ the only Samsung device I have that
       | can be easily rooted /re-flashed.
        
       | slownews45 wrote:
       | Folks give endless crap around apple's lack of repairability.
       | Bottom line however is that Apple's phones get a ton of use and
       | re-use for a number of reasons.
       | 
       | 1) Really hard now to do the fake replacement battery scams,
       | Apple alerts buyer if a new battery was put in outside of apples
       | approved ecosystem.
       | 
       | 2) Fantastic duration on updates. Despite the claims of the more
       | repairable androids, far too many NEVER update, AND ship with
       | crap / older versions from the start. Apple by contrast has iOS
       | 14 running on: iPhone 12 iPhone 12 mini iPhone 12 Pro iPhone 12
       | Pro Max iPhone 11 iPhone 11 Pro iPhone 11 Pro Max iPhone XS
       | iPhone XS Max iPhone XR iPhone X iPhone 8 iPhone 8 Plus iPhone 7
       | iPhone 7 Plus iPhone 6s iPhone 6s Plus iPhone SE (1st generation)
       | iPhone SE (2nd generation) iPod touch (7th generation)
       | 
       | iOS 13 and even iOS 12 are STILL getting updates that cover
       | iPhone 5S, iPhone 6 and 6 Plus, iPad Mini 2, iPad Mini 3 and
       | original iPad Air.
       | 
       | https://support.apple.com/en-us/HT212341 came out just this month
       | for iOS 12.
       | 
       | 3) Phone is pretty durable, everything is glued down and
       | surprisingly waterproof.
       | 
       | 4) Hard to root the device. When you buy a used phone / do a
       | reset, you are less likely to be getting backdoored.
       | 
       | 5) Resulting in fantastic resale and down market value which
       | means the phones go and go and go.
        
         | webmobdev wrote:
         | Here's a different perspective:                   Really hard
         | now to do the fake replacement battery scams
         | 
         | Really hard to replace battery. Period. It's a scammy tactic to
         | make battery repairs very costly.                   Fantastic
         | duration on updates
         | 
         | An open system like the Sony Open Devices phone, that allows
         | you to unlock the bootloader, is better for consumers as it
         | allows users to even install a different mobile operating
         | system on their phone! (
         | https://developer.sony.com/develop/open-devices/ and
         | https://jolla.com/sailfishx/ ).                   iOS 13 and
         | even iOS 12 are STILL getting updates
         | 
         | They are only getting security updates that plug holes that
         | allow an iDevice to be Jailbroken. They sadly don't get updates
         | for the default apps like Safari or Photos.
         | Phone is pretty durable, everything is glued down and
         | surprisingly waterproof.
         | 
         | You don't need to glue things to make it durable or waterproof.
         | It just makes repairs more difficult and that's the real
         | endgame.                   Resulting in fantastic resale and
         | down market value
         | 
         | This is only partly true, especially for Intel only mac systems
         | because you can install and run other operating systems in it.
         | iDevices for which OS updates have been stopped also greatly
         | devalue and don't have the same resale value.
        
           | gruez wrote:
           | > They are only getting security updates that plug holes that
           | allow an iDevice to be Jailbroken. They sadly don't get
           | updates for the default apps like Safari or Photos.
           | 
           | This seems to be contradicted by
           | https://support.apple.com/en-us/HT212341, which states it's
           | getting security updates even for webkit.
        
         | [deleted]
        
       | irskep wrote:
       | Looks like the linked article is a rewrite of the original iFixit
       | post: https://www.ifixit.com/News/50450/samsung-galaxy-
       | upcycling-u...
        
       | AshamedCaptain wrote:
       | I am the first to avoid buying any device with a locked
       | bootloader, but.... how exactly is an unlocked bootloader after 4
       | years of use going to help to reduce e-waste?
       | 
       | It's not magically going to convert the phone into a Raspberry Pi
       | anymore than Debian is going to suddenly port itself to a 4-year-
       | old platform. And even that would reduce e-waste only by a
       | rounding error.
       | 
       | Now, guaranteeing Android updates 4 YEARS, or more, that would be
       | something...
        
         | webmobdev wrote:
         | how exactly is an unlocked bootloader after 4 years of use
         | going to help to reduce e-waste?
         | 
         | It allows you install a different operating systems. When newer
         | versions of Windows ran slower on old systems, many people
         | switched to Linux to use the same hardware for some more years.
         | And we do have different mobile OS too today. The free
         | LineageOS also has breathed new life to many an old device.
         | Jolla, a Finnish company, even sells licenses for their
         | Sailfish OS ( and https://jolla.com/sailfishx/ ) for Sony Open
         | Devices ( https://developer.sony.com/develop/open-devices/ ).
         | They supported their first phone with 7 years of free OS
         | updates. ( https://blog.jolla.com/jolla7/ ).
        
           | AshamedCaptain wrote:
           | And absolutely none of these platforms will start working on
           | 4-year old Samsung hardware because of an unlocked
           | bootloader. In fact, the bootloaders can be unlocked right
           | now on most Exynos devices, so why can't I run Jolla on a
           | Samsung device?
        
         | def_true_false wrote:
         | Yeah, I would rather trust some random dude from xda than the
         | phone vendor to keep their promise of keeping it up to date. In
         | fact you can easily get a 4 year old device and put Android 11
         | on it, you just have to avoid the vendors who intentionally
         | make it hard.
        
       | ketralnis wrote:
       | > Samsung, like every manufacturer, should set their old phones
       | free. Open up their bootloaders. Let people use their [...]
       | 
       | They aren't _Samsung 's_ phones. They're yours and mine and
       | whoever traded money to own a device and now OWNS THAT DEVICE. We
       | shouldn't be okay with this new world where we're begging
       | companies to LET us use our OWN devices for whatever the hell we
       | want.
        
         | cl0ckt0wer wrote:
         | I wish we owned the software when we bought the hardware.
        
           | matheusmoreira wrote:
           | I wish it wasn't even possible to own software in the first
           | place.
        
         | belltaco wrote:
         | Hah, after the first sentence I was thinking you were going to
         | say they're the carriers' phones. Which is kind of true in the
         | sense that many carriers, especially in the US, enforce a lot
         | of things in phones including locked bootloaders, disabling the
         | second SIM or eSIM, removing FM radio support etc.
         | 
         | Verizon is notorious to be the worst in this regard. OnePlus
         | disabled the eSIM in their latest phone which let to outrage
         | and returns among some of the enthusiast community.
        
           | spijdar wrote:
           | The situation is complicated. I want all our software to be
           | free and hardware easily modifiable, but I'm also aware of
           | why radios are regulated the way they are. This is sort of a
           | separate issue from the locked bootloaders on the phone
           | itself, but the radio/modem on phones is _very_ controlled
           | and locked down, and ... probably for the better?
           | 
           | Bad actors can already get their hands on the technology to
           | spoof/intercept cellular traffic so that cat is kind of out
           | of the bag, but if the modems were totally open and could
           | effectively be turned into SDRs, I worry a bit about the
           | ramifications.
           | 
           | I've talked to script kiddie teens who get their giggles out
           | of downloading some dodgy windows or android app to mass
           | deauth wifi clients from APs. If it truly becomes easy to
           | gain full access of your average phone's modem, I wonder what
           | sorts of similar apps would appear. Maybe it'd be no worse
           | than wifi, but given the much greater scope and potential
           | damage from a DoS'd/jammed cell tower, it's a heavy topic
           | IMO...
        
         | SkittyDog wrote:
         | > They aren't Samsung's phones. They're yours and mine...
         | 
         | In English, the grammatical "possessive" is not only used to
         | mean legal ownership... It can refer to nearly any kind of
         | proprietary relationships:
         | 
         | * "Their husbands all laughed at the joke." * "Their jobs
         | disappeared when the factory closed." * "Their comments are
         | disagreeable and combatative."
         | 
         | The previous poster's use of the possessive was entirely
         | appropriate. I believe your correction was unnecessarily
         | combative and shrill.
        
           | ketralnis wrote:
           | > In English [...]
           | 
           | I'm a native speaker, I'm not responding to the grammar. I'm
           | responding to the very notion that Samsung "allow" users to
           | do what they want with their own devices. Quotes like all of
           | these...
           | 
           | > by allowing users to unlock the bootloaders of devices
           | Samsung decided to no longer support
           | 
           | > Samsung was going to let users replace the shipping Android
           | OS with whatever they wanted
           | 
           | > Samsung [...] should set their old phones free
           | 
           | > Let people use their cameras, sensors, antennas, and
           | screens for all kinds of purposes, using whatever software
           | people can dream up
           | 
           | ...start out with the premise that Samsung should have any
           | say at all what people do the things that they own.
           | 
           | That's what the article is about. iFixit wanted to
           | participate in a partnership with Samsung where Samsung would
           | deign to permit users to repurpose their own devices that are
           | no longer profitable to Samsung, and then Samsung changed
           | their minds and you're still not actually allowed to do that
           | and iFixit is annoyed that Samsung tricked iFixit into doing
           | a bunch of marketing for Samsung on the back of a project
           | that doesn't really exist.
           | 
           | That's the world that we're in right now, you really do have
           | to beg Samsung to _allow_ you to repurpose your own hardware.
           | But it 's _not okay_ , that's not the world we should live
           | in.
        
       | tootie wrote:
       | Side note, I upcycled an old Android phone by making it a webcam.
       | I'm using an app called Iriun, but there's a bunch of other
       | competitors. Just mounted to the back of my monitor with velcro
       | and it gets very good picture quality.
        
       | quadrangle wrote:
       | Conflict-of-interest.
       | 
       | If your business model is based on artificial obsolesence and
       | 100% of the cost of e-waste and disposal is externalized, then
       | anything that truly encourages effective continued use of older
       | models is directly opposed to the business model.
       | 
       | And while it's something to have marketable trust-building by
       | taking some responsibility for the waste and longer life-span,
       | that also _invites_ people to start thinking about how bad the
       | fundamental business model is. If you get people to actually care
       | about this stuff, that 's building demand for a different
       | business model, something closer to Fairphone.
       | 
       | At this point, the only really scalable way to solve
       | repairability and e-waste is probably to mandate it legally.
       | Force the costs to be internalized. Require a deposit on all
       | electronics, like some states do with bottles. Adjust the numbers
       | at each end to actually discourage waste and to actually cover
       | real-world recycling costs.
       | 
       | And figure out how to require companies to unlock unsupported
       | devices.
       | 
       | It doesn't work to have one company do these things while others
       | don't. That puts the one company at a competitive disadvantage.
        
         | gumby wrote:
         | > If your business model is based on artificial obsolesence and
         | 100% of the cost of e-waste and disposal is externalized, then
         | anything that truly encourages effective continued use of older
         | models is directly opposed to the business model.
         | 
         | You'd think more companies would skip that model: bmw and Apple
         | benefit from the high sale value of their devices, in part due
         | to continued support. It doesn't hurt that California and
         | Germany have pushed part of the lifecycle cost onto the
         | manufacturers, with some success.
        
           | WorldMaker wrote:
           | Samsung gives the impression that they'd love their business
           | model to look like Apple or BMW and be a "lifestyle brand"
           | (if not quite a "luxury brand"). My immediate thoughts from
           | the article was wondering how much Samsung regrets being tied
           | to Android at this point. The timing of the project suggests
           | to me that maybe there may have been some hope at Samsung
           | that they could use "upcycling" as a trojan platform for
           | migrating older hardware to a larger Tizen install base as
           | devices aged out of Android support just before realizing
           | that being chained to Android's continual software
           | obsolescence also chained them to wild shifting winds of
           | Android's hardware strategy (and getting Tizen drivers from
           | some of the "mandatory" Android partners).
           | 
           | Android as a platform in general, with its wild fragmentation
           | and ever moving software goal posts, seems almost cruelly
           | designed almost entirely for the artificial obsolesence path
           | and that path alone.
        
         | seventytwo wrote:
         | The solution is for elected government to impose rules for this
         | kind of thing. This kind of "tragedy of the commons" is one of
         | the downsides of a market system. There are all kinds of other
         | guard rails we put in place to limit the downsides of
         | unfettered capitalism.
         | 
         | With air pollution, the market has never solved that problem.
         | Regulation addressed it. If there had been a market solution
         | invented, why is air pollution still rampant in unregulated
         | regions?
         | 
         | The market won't solve any other niches of the waste problems
         | either (recycling, other pollution, carbon emissions, etc.)
         | until it's too late. The equilibrium point where the incentives
         | to address waste are as strong as the incentives to produce
         | waste exists at a point which would be untenable for human
         | living. Proof? We have millions of people all over the world
         | who basically live in garbage dumps, and there's not some
         | magical incentive for them to clean things up. They live off
         | it. If there's not an incentive that's developed for them, then
         | the point at which the incentive equilibrium exists is beyond
         | even that.
        
         | [deleted]
        
         | tootie wrote:
         | I don't think that's really the issue here. The upcycling
         | program was based around repurposing old phones. Not keeping
         | them in use as phones. In fact, this likely helps them sell
         | more phones because fewer end up in the secondary market and
         | the Samsung ecosystem becomes more valuable because the old
         | phones can make up whatever IoT network they had dreamed up.
        
       ___________________________________________________________________
       (page generated 2021-05-24 23:02 UTC)