[HN Gopher] One man's fight for the right to repair broken MacBooks
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       One man's fight for the right to repair broken MacBooks
        
       Author : anandaverma18
       Score  : 1258 points
       Date   : 2021-05-23 13:00 UTC (1 days ago)
        
 (HTM) web link (columbianewsservice.com)
 (TXT) w3m dump (columbianewsservice.com)
        
       | 2OEH8eoCRo0 wrote:
       | >Apple contractually forces recycling partners to shred old
       | devices
        
         | bogwog wrote:
         | https://www.apple.com/environment
         | 
         | We're all fucked.
        
           | CivBase wrote:
           | My eyes roll through the back of my skull any time I see a
           | company talk about being "carbon neutral". At what point do
           | we call it what it is: false advertising? They haven't done
           | hardly anything to reduce carbon emissions. What they've
           | really done is come up with lame excuses for why the
           | emissions they create shouldn't count towards their net
           | carbon output. Apple is just one of many companies who do
           | this, and they'll keep doing it until we introduce legal
           | repercussions.
        
       | huachimingo wrote:
       | Ivan Illich talks about this in his book "Tools of Conviviality".
       | That book inspired Lee Felsenstein to make the first PC mod-able.
        
       | infogulch wrote:
       | This is another symptom of the sickness in our current
       | implementation of Intellectual Property law. IP is being allowed
       | to eat all other forms of ownership, even as whatever is left is
       | being eroded away.
       | 
       | I'm not sure where I heard "In 50 years nobody will own anything,
       | and everyone will be happy about it." to which I respond with two
       | possibilities: 1. We are happy; great. 2. We are unhappy; and
       | able to do fuck all about it because we own nothing.
       | 
       | Maybe we should sacrifice option 1 to dodge option 2.
        
         | BiteCode_dev wrote:
         | You forgot the scariest:
         | 
         | 3. we are unhappy, but don't even understand it because society
         | have lost any reference point to an alternative or any way to
         | talk about it.
        
           | infogulch wrote:
           | Or 4. We are "happy", but only because expressing unhappiness
           | is against the TOS and in response you are banned from
           | society with as little fanfare as google can ban your account
           | for no reason.
        
       | emmelaich wrote:
       | I just had the most astonishing moment. My mac air audio has been
       | broken for a while. I looked up this guy's channel for audio
       | fixes.
       | 
       | It took a few seconds to realise that the sound was playing! I
       | usually have to use bluetooth.
       | 
       | So thank you Louis!
        
       | GekkePrutser wrote:
       | I'm all for right to repair, but Rossman rubs me the wrong way.
       | He's too much of a Youtube celeb right now for me to still take
       | seriously. They always become caricatures of themselves because
       | their popularity depends on them doing what people know them for:
       | In his case anger at Apple. It makes a balanced discussion
       | impossible.
       | 
       | I don't like what Apple do, I think current Macs are very poor in
       | terms of hardware (ports/keyboards). And in fact I have stopped
       | buying Macs for this reason. But he's a bit too extreme sometimes
       | IMO. Like he's looking for things to complain about, just because
       | that's what 'his thing' is.
        
       | vladmk wrote:
       | We need to fix this problem (pun intended)
        
       | tcoff91 wrote:
       | Lex Fridman misrepresents his role at MIT to make himself sound
       | more accomplished than he really is, and the way he went about
       | putting out his self driving car research directly to the press
       | instead of going through peer review is shady. The guy is a
       | cringeworthy grifter. He's trying to be viewed as some AI expert
       | but he's totally full of shit.
        
         | doopy1 wrote:
         | In the last 1-2 years he has diverged greatly from the AI stuff
         | to just being a podcaster that brings on interesting guests.
        
         | fossuser wrote:
         | I've also had a really hard time understanding why people
         | praise him so much, I've tried multiple times to listen to his
         | stuff and it's just super disappointing. Worse than most lay
         | people in depth. For people interested in AGI there are many
         | better sources (MIRI, Yudkowsky), for people interested in
         | self-driving: Andrej Karpathy. Max Tegmark also has some great
         | public facing physics writing.
         | 
         | There's so much great stuff out there, Friedman seems to get
         | disproportionate attention. Personal attacks aside, I find him
         | tedious to listen to and he often comes across as if he hasn't
         | done even cursory reading of his guest's work. It often feels
         | like a sophomore in college waxing about "big ideas" with
         | little substance to back them up. Even at 2x speed I found the
         | talks low signal.
        
           | josephg wrote:
           | The one aspect of Friedman I really enjoy is the quality of
           | his guests. I don't know how he does it, but he seems to
           | attract a lot of guests who I've never heard of, and yet are
           | super interesting to listen to. For example, I loved his
           | interviews with Joshua Bach and Jim Keller. I'd never heard
           | of either of those guys before they went on Lex Friedman's
           | podcast and they're both brilliant.
        
             | teatree wrote:
             | A HN reader not knowing Jim Keller is a bit surprising. He
             | is a well known name in tech communities.
        
               | macintux wrote:
               | It's a big world.
        
               | caymanjim wrote:
               | I'm a moderate consumer of DIY engineering/repair/tech
               | and science content on YouTube and I haven't heard of
               | nearly any of the names in this thread. I don't
               | aggressively seek out content. There's a lot out there to
               | weed through.
               | 
               | Most of my YouTube comes from mainstream pop science like
               | Veritasium and Arvin Ash; science hackers like Nile Red
               | and CodysLab; geeky DIY like Ben Eater; repair porn like
               | My Mechanics; and whatever YouTube's recommendation
               | engine throws my way based on those entry points.
        
               | teatree wrote:
               | Well, my bad. It was a wrong assumption on my part.
        
         | dang wrote:
         | (We detached this subthread from
         | https://news.ycombinator.com/item?id=27254865.)
        
         | jjcon wrote:
         | I'll second this - I work in ai and have been pretty
         | disappointed by many of his interviews. I also hardly think
         | that 'humility' comes to mind as OP suggests, he argues (often
         | incorrectly) with guests on some of the most trivial facts.
         | It's one thing to not be an expert and ask poor questions due
         | to lack of knowledge, it's another to pretend to be all
         | knowledgeable and still make baffling arguments.
        
         | YetAnotherNick wrote:
         | Yes, he is not an expert on most of the things he talks about.
         | Also you can almost predict what he will be going to ask to the
         | guests.
         | 
         | But nonetheless as a podcast, I judge more on the basis of the
         | conversation and the guest he had, and in both the metrics he
         | is really great. He is really good in making the guests speak
         | in easy and intuitive terms and making them speak the idea
         | behind the discovery/invention. He sometimes even irritates the
         | people in asking question behind the intuition when many guests
         | are more accustomed with saying strictly provable statements in
         | other places. And that is a part that is really missing in the
         | world and that gives the sense of what's going on, instead of
         | talking just formally provable sentences and terse description
         | of their work.
        
         | systemvoltage wrote:
         | This is unfair. He is a podcaster now that spans many
         | disciplines. There is no way one can learn and be an expert at
         | all of this.
         | 
         | Lex is a humble, open minded podcaster that tries to bring all
         | sorts of topics on the table. Even uncomfortable ones like
         | Anarchy and Religion. This is exactly what we need in times of
         | a massive echo chambers of left and right.
         | 
         | I consider Lex to be one of the best, polite, and cordial
         | interviewer that doesn't inject too much of their personal
         | agenda into the interviewee's space (like Joe Rogan).
         | 
         | One of the best interviews was with Jim Keller where it gets a
         | little confrontational and see how he deals with it.
        
         | soheil wrote:
         | Completely agree and very interesting how shallow the bar to
         | praiseworthiness has become. Just put the words MIT, AI and
         | self-driving car research on your bio line and you can sell
         | snake oil to millions on Youtube.
        
       | gjsman-1000 wrote:
       | How much of this, I'm curious, is changing now that Jony Ive is
       | gone?
       | 
       | Think about it. Since he left, Apple is bringing color back to
       | their designs, bringing back ports other than Thunderbolt,
       | abandoned the Butterfly keyboard, made the MacBook Pro 16"
       | _thicker_ to improve battery life and cooling, added the
       | discounted business rate to the App Store...
       | 
       | Now, this doesn't mean Apple will continue improving or will make
       | Right to Repair happen. However, I think that with Jony's
       | departure, something may have, just may have, snapped within the
       | company, and they seem to be looking at changing their ways just
       | a little bit.
        
       | xyst wrote:
       | Apple's fight against right to repair while pushing materials to
       | the public that state they are trying to reduce their carbon
       | footprint is the absolute peak of hypocrisy. I understand the
       | closed off design of their products is a result of the Steve Jobs
       | era, but why can't the current leadership make a change?
       | 
       | Why can't Apple make their products easily repairable while
       | making them aesthetically pleasing? The typical "private
       | companies must satisfy the shareholders" answer is just a
       | scapegoat. Truly innovative companies (and companies of Apple's
       | size and worth) should be able to solve these problems. Doing
       | anything else is just fucking laziness.
        
         | newsclues wrote:
         | If they want to sell thin and light appliances ok.
         | 
         | But give me the choice to buy a repairable long term platform
         | and I'll stay invested in the ecosystem and pay a premium for
         | thicker repairable MBP
        
         | bgorman wrote:
         | Some devices like the Magic Mouse become paperweights after the
         | battery fails and cannot be repaired at all.
         | 
         | I think one part of the problem is all of the encouragement and
         | virtue signaling around recycling. A friend told me "Apple is
         | the best tech company for the environment because they recycle
         | more than any others".
         | 
         | Reduce > Reuse > Recycle
         | 
         | The fact that Apple peripherals are not user repairable is an
         | absolute environmental disaster.
        
         | pembrook wrote:
         | It's because they can see the bigger picture, beyond these
         | 2010s-era complaints of 'user-upgradable RAM.' This is totally
         | irrelevant in a SOC world.
         | 
         | Apple _is_ indeed reducing the carbon footprint of computer
         | manufacturing, by consolidating more and more components on a
         | single chip (SOC) with M1, and creating smaller and smaller
         | hardware.
         | 
         | There's a ridiculous amount of carbon footprint saved by not
         | having to source, ship, and assemble separate RAM, GPUs,
         | Processors, etc from separate suppliers located all across the
         | world.
         | 
         | 10 years from now when your entire motherboard and all its
         | components sit inside a chip small enough to fit inside a
         | single AirPod...and 20 years from now when the need for
         | physical LCD/OLED panels disappears...does it really matter how
         | repairable it is? Even 100 million of them won't fill a single
         | average-sized landfill.
         | 
         | Hell, we've already broke 1nm [1]. This means hardware will
         | continue to get smaller and smaller for years to come.
         | 
         | Hardware consolidation and physical size reduction is the
         | bigger gain, and the goal we all should be focused on if we
         | actually care about sustainability.
         | 
         | The fact is, only a tiny minority of consumers would even
         | entertain the idea of replacing computer components in the
         | first place. This has been true for the 4 decades PCs have been
         | around with easily replaceable hardware, so I don't think Apple
         | changing to Philips head screws is going to change that.
         | 
         | [1] https://technosports.co.in/2021/05/20/tsmc-mit-and-ntu-
         | annou...
        
           | z-nexx wrote:
           | idk what you are on about, you wanna defend throwing away a
           | whole laptop when the battery's dead or the LCD is broken?
           | You don't think "right to repair" is all about replacing IC's
           | on a PCB, right? There are a ton of vital components in a
           | modern laptop that would easily be replacable by either a
           | dedicated layman or an unlicenced professional. E.g. the
           | webcam, SSD, battery, cables between these and the MB, the
           | LCD, keyboard, touchpad, power button, speakers, screen
           | bezel, digitizer, daughterboards, lid sensor, the list goes
           | on and on and on.
           | 
           | And remember that "right to repair" does not only entail end
           | users, but also local repair shops and IT service companies
           | who simply are not licensed with a specific brand.
        
           | swiley wrote:
           | Yeah no that's bullshit. (and a change of subject)
           | 
           | We're not asking for modular connectors (although those are
           | nice) or larger competents. we're asking Apple (and everyone
           | imitating them) to stop artificially preventing people from
           | replacing parts (either via deals with suppliers that prevent
           | people from buying them or via software lockouts.)
           | 
           | People do surface mount rework all the time (I think the guy
           | TFA is talking about is the same that inspired me to learn
           | how to do it.)
           | 
           | Not having to throw stuff away because a single component
           | that could otherwise be replaced is a huge gain for the
           | environment (especially people in places that ewaste
           | accumulates) and doesn't have to come at the expense of size
           | reduction.
        
             | planb wrote:
             | >We're not asking for modular connectors (although those
             | are nice) or larger competents.
             | 
             | You might not, but OP did: "Why can't Apple make their
             | products easily repairable while making them aesthetically
             | pleasing?"
        
               | swiley wrote:
               | That's not incompatible with what I said.
        
             | pembrook wrote:
             | > _"People do surface mount rework all the time"_
             | 
             | What percentage of Apple customers are doing surface mount
             | rework, or even hiring other people to do this, in your
             | estimation?
             | 
             | My guess is less than .01%.
             | 
             | And how much could that really be increased if Apple were
             | forced to make their parts accessible and available in the
             | aftermarket? Vs the carbon footprint of the extra
             | manufacturing effort and having to set up distribution
             | channels for these parts?
             | 
             | I just don't see the sustainability argument. I don't think
             | any large number of people would suddenly say they want to
             | keep their slow, heat-generating Intel MBPs if they were
             | more repairable. The upgrade cycle will always be the
             | upgrade cycle.
             | 
             | It's disingenuous to play the "green" card here. I'd be
             | more on the side of the right to repair Apple critics if
             | they would just be honest and say "hey, this is a hobby for
             | us and we want to save money and we just want to be able to
             | do this stuff because it's fun!"
        
               | 2pEXgD0fZ5cF wrote:
               | > My guess is less than .01%
               | 
               | I'd say that your guess is very bad.
               | 
               | > It's disingenuous to play the "green" card here.
               | 
               | No it is actually disingenuous to act like this is about
               | "tinkering with apple devices". Actually it is hard to
               | express how disingenuous the whole spin of "If people are
               | able to repair products they will become worse, I don't
               | want my product to become worse" truly is.
               | 
               | Especially so when we start talking about devices that
               | _actually would be repairable if companies didn 't spent
               | some truly petty amount of effort to stop it, using DRM
               | and crippling via detection_.
               | 
               | Besides that there is a market for refurbished iPhones,
               | actually there are shops that specialize in selling
               | nothing besides them, and the ones buying from it are
               | hardly the evil hacker/tinker people you describe, that
               | want to take away your shiny apple elegance by forcing
               | different product designs...
               | 
               | > I don't think any large number of people would suddenly
               | say they want to keep their slow, heat-generating Intel
               | MBPs if they were more repairable.
               | 
               | What about the concept of a device being sold used
               | instead of sitting in a box until it gets thrown into the
               | trash? The whole "people just want the new and shiny
               | anyway" is a very priviliged way of thinking. Being able
               | to repair something is more than you _keeping_ your
               | device and repairing it yourself, it also means that
               | suddenly a device still has use instead of contributing
               | to the pollution just because some company rather wants
               | to see you burn that thing in your backyard than seeing
               | it get any use in the hands of someone else.
               | 
               | Besides that: There is more technology than Apple, not
               | everybody has to care what the Apple fan bubble thinks.
               | Apple (and the people that defend this mess when it comes
               | to repairability) just reaches critical levels of
               | hypocrisy when it comes to the "we are doing good for the
               | environment" advertisement.
        
               | TheSpiceIsLife wrote:
               | > My guess is less than .01%.
               | 
               | On the one hand we have people arguing for the _right to
               | repair_ so we can increase that number.
               | 
               | And on the other hand there's people who go "meh, the
               | screen is cracked, now I have an excuse to buy _new toy_
               | , I'll chuck this one in the river since its
               | prohibitively expensive to repair _cosmetic defect_ why
               | the fuck would anyone want it. "
               | 
               | You even admit to disagreeing predominantly because you
               | think some of us are being dishonest, and it's probably
               | true that some people want to tinker.
               | 
               | But some people just want to be able to pay a service
               | tech a reasonable fee to fix minor damage or fit a new
               | battery, and have parts and guides etc available.
        
               | gravypod wrote:
               | > My guess is less than .01%
               | 
               | In the beginning it is theorized that humans were a
               | hunter gatherer species. We dedicated 100% of our time to
               | collecting food. At some point we learned about farming
               | and cultivating livestock. People could now generate more
               | food then they would need. This enabled something
               | magical: one person could generate the food required for
               | a group of people and that group of people could do other
               | things! This formation of a group and their social
               | dynamics are sometimes called a "society". Soon people
               | figured out you could do the same thing we did with food
               | production with other things: building things, making
               | cloths, cooking, etc.
               | 
               | I think, even if .01% of Apple customers worked in the
               | repair industry you'd see this same exact effect!
               | 
               | For example: 1 Louis Rossman can fix ~10 MacBooks/day or
               | 3650/year.
               | 
               | There's about 5 Billion internet users and 20% of them
               | are Mac users.
               | 
               | .01% of Mac users would be ~100k globally. That means, if
               | everyone of these people became interested in repair as a
               | profession were as fast as Rossman we could fix all 1
               | billion Apple user's devices within 3 years. This is
               | about the rate people buy and throw out an Apple product
               | due to some breakage. This would essentially keep the
               | market full of low cost devices for people who couldn't
               | normally afford a Mac.
               | 
               | Also, fun fact, it's estimated there's only about 50k
               | neurosurgeons world wide: https://thejns.org/view/journal
               | s/j-neurosurg/130/4/article-p....
               | 
               | So we have an estimated 2x MacBook repair people to brain
               | repair people.
               | 
               | (Obviously this isn't concrete numbers but essentially
               | even if only 40 people world wide _want_ to repair
               | devices it makes sense to let them)
        
               | pembrook wrote:
               | Your Mac user numbers are off by a factor of 10X.
               | 
               | The vast majority of those 5 billion internet users are
               | exclusively accessing the internet through smartphones
               | (cheap android ones), and do not even own a desktop
               | PC/laptop. Android and iOS account for most internet
               | traffic. Android alone is 40% of all internet users. [1]
               | 
               | If the 0.01% number I threw out is correct, then that's
               | not 100,000 Mac users. That would mean there's over a
               | billion people with Macbooks, which is off by a factor of
               | 10. Apple only sells 20 million of them a year. 0.01%
               | would mean more like 5-10,000.
               | 
               | There's not enough demand for MacBook repair for Rossman-
               | types to make a living setting up repair shops anywhere
               | outside of NYC/SF.
               | 
               | And again, this would have no affect on the upgrade
               | cycle. Most people do not throw away their computers
               | because they are broken, they throw them away because
               | they are old tech.
               | 
               | I too am nostalgic for the days of building PC towers for
               | my family, however, when I think about it, all of those
               | towers I built ended up in a landfill.
               | 
               | They were all super easy to repair and upgrade, and yet,
               | nobody did.
               | 
               | [1]: https://en.wikipedia.org/wiki/Usage_share_of_operati
               | ng_syste...
        
               | swiley wrote:
               | >There's not enough demand for MacBook repair for
               | Rossman-types to make a living setting up repair shops
               | anywhere outside of NYC/SF and MAYBE Seattle.
               | 
               | That's an odd thing to say considering the I've seen half
               | a dozen of those kinds of repair shops in the small city
               | near my home town (I never went out of my way to find
               | them.)
               | 
               |  _The grocery store near where I live now has one inside
               | it._ If someone 's backlight/screen/camera suddenly
               | stopped working and they could either pay $100 to fix it
               | or $1000 they're probably going to pick the cheaper
               | option. There absolutely is demand for it. Even if there
               | wasn't taking away people's options for no good reason is
               | kind of terrible anyway.
        
               | syshum wrote:
               | >>What percentage of Apple customers are doing surface
               | mount rework, or even hiring other people to do this, in
               | your estimation? My guess is less than .01%.
               | 
               | This is a terrible argument. Apple has Teams of lawyers,
               | and engineers doing to best to make sure board level
               | repair is technically and legally unfeasible as possible,
               | and in your circular logic their success is prohibiting
               | repair is justification for continued or increased anti-
               | repair actions
               | 
               | Wow...
               | 
               | The better question is "How man Apple Customers would
               | like to have the option of repair vs replace"
               | 
               | I bet that number is far higher than 0.01%
        
               | nine_k wrote:
               | How many people would actually fix a broken suspension on
               | their car by themselves at home? 0.001%, or whatnot.
               | 
               | Now imagine that you have to scrap your car when
               | suspension breaks, instead of bringing it to a car repair
               | shop and fix it at the 20% of the cost of a new one.
               | Especially if you bought the car just 6 months ago.
               | 
               | But now, if you break the screen protection glass of an
               | iPhone, nobody can legally replace it but Apple, to say
               | nothing if the trickier parts like the battery or the
               | screen.
        
               | hellbannedguy wrote:
               | Vechicles have a lot of propiatiary information in them.
               | We are dumping vechicles because Independant mechanics
               | don't have access to repair information.
               | 
               | I believe only one state, which I can't spell, has a
               | Vechicle Right to Repair law.
               | 
               | I went to automotive school, and have been a part time
               | mechanic. The amount of vechicles going to the scrap yard
               | over relatively minor problems I find disheartening.
               | 
               | I agree with your statement emphatically. I just wanted
               | to add vechicles to the Right to Repair debate.
        
               | swiley wrote:
               | I wasn't doing it until I had to replace the backlight
               | chip (in a computer where there was already at least one
               | module on the mother board, so there absolutely was room
               | to put the backlight circuit on a module but I think
               | Apple keeps it on the motherboard to save money which
               | means lots of dead macs.)
               | 
               | Also you only need 0.1%. The computer I worked on wasn't
               | mine.
        
               | Proziam wrote:
               | > My guess is less than .01%.
               | 
               | Because it's prohibitively expensive vs the cost of a new
               | device due to the policies being discussed in this
               | thread.
               | 
               | There was a time I could get a screen replaced in a phone
               | for $40-50. Today, Apple literally bricks the device for
               | swapping out a broken button, even if the part is an
               | authentic Apple component. The trend has been getting
               | progressively worse, and while this thread is mostly
               | about Apple it affects far more industries (Farming being
               | a big example).
               | 
               | > And how much could that really be increased if Apple
               | were forced to make their parts accessible and available
               | in the aftermarket?
               | 
               | I'd reckon a pretty high % of people with cracked screens
               | would happily get them repaired if it were not either
               | ludicrously expensive to do so, or if they felt that they
               | could get it done by 'professionals' instead at some
               | random corner store. These shops can't source parts and
               | schematics "legitimately" and the whole process feels
               | very grey market which drives people away.
        
               | JoshTko wrote:
               | I spent 3 months researching how to build a SFF gaming PC
               | and a year after I was done, Apple came out with the M1
               | Mac Mini which covers 90% my PC's use case (And beats it
               | on many dimensions). PC repair is a dying trade, let's
               | not regulate to keep it alive.
        
               | passivate wrote:
               | >Apple were forced to make their parts accessible and
               | available in the aftermarket?Vs the carbon footprint of
               | the extra manufacturing effort and having to set up
               | distribution channels for these parts?
               | 
               | This is not accurate. Apple doesn't make the parts. Apple
               | doesn't "set up distribution channels" for parts. These
               | already exist. Apple buys it on the market. What Apple
               | then does is force the parts suppliers to only sell to
               | them via exclusivity arrangements. We would like for
               | repair shops to also purchase be able to purchase these
               | parts so they can extend the life-time of these devices.
               | 
               | >I just don't see the sustainability argument. I don't
               | think any large number of people would suddenly say they
               | want to keep their slow, heat-generating Intel MBPs if
               | they were more repairable. The upgrade cycle will always
               | be the upgrade cycle.
               | 
               | Phones, like other consumer electronics get dropped,
               | bumped, damaged. This can happen in the first week of
               | ownership, in the second week, or at anytime after that.
               | The idea that you should just scrap it and buy the next
               | model is ridiculous.
               | 
               | https://www.repair.org/the-environment
               | 
               | https://www.fastcompany.com/40561811/greenpeace-to-apple-
               | for...
               | 
               | >I'd be more on the side of the right to repair Apple
               | critics if they would just be honest and say "hey, this
               | is a hobby for us and we want to save money and we just
               | want to be able to do this stuff because it's fun!"
               | 
               | This is nowhere even close to what most people are
               | talking about in this thread. I hate to have to say it,
               | but you really seem to be arguing in bad-faith here.
        
               | hellbannedguy wrote:
               | The Right to Repair Movement is bigger than Apple.
               | 
               | It's all electronics, vechicles, Swiss watch parts (I
               | repair watches, and a few years ago Rolex, and The Swatch
               | Group decided to nix all Independant Watch Repairers
               | Parts Accounts.), appliances, John Deere Tractors, etc.)
               | 
               | I guarantee more people would look to repair their broken
               | devises.
               | 
               | The Right to Repair movement is all encompancing.
               | 
               | My biggest gripe isn't even with electronics, it's these
               | pricy vechicles we are buying with priority repair
               | information.
               | 
               | If we could keep cars on the road longer, and my washing
               | machine spinning a bit longer, we could lesson our Carbon
               | footprint. I do see by repairing our stuff, we would be
               | greener in the long run.
               | 
               | I'm kinda with you on the "green card" strategy a bit,
               | but on a different level.
               | 
               | I noticed California trying to pass Right to Repair bills
               | these last few years. They are using E-waste as the
               | selling point. I would rather they just lay it out for
               | their constituents.
               | 
               | Like these companies do not want anyone working on their
               | products because they make more money by repairing the
               | broken products themselfs (Vertical integration), or
               | force you to buy a newer version of their product when
               | that day comes.
               | 
               | I guess they feel using Green, e-waste, carbon footprint
               | is an easier sell? (I don't feel that is the right
               | direction though.)
               | 
               | I wish they would just be honest, and tell the truth.
               | 
               | You bought the devise (Car, computer, washing machine,
               | tractor, blah, etc), and you should have a reasonable way
               | to repair it when it breaks down.
               | 
               | (California has failed to pass two Right to Repair bills.
               | Let's get vocal with our representatives. Email those
               | loafers. Whenever I think about Right to Repair I picture
               | a small farmer trying to replace a priority sensor on
               | that shiney Deere tractor in the middle of a humid field.
               | Bugs sticking to his perspiring skin. He replaces the
               | sensor, and gets in the cab. The tractor is bricked, and
               | won't do anything. Ouch!)
        
           | atoav wrote:
           | What do you think reduces the carbon footprint of a company
           | more:
           | 
           | A) Company consolidates hardware into a single unrepairable
           | resin block
           | 
           | B) All customers are able to use their devices 50% longer
           | because stuff is repairable
           | 
           | As someone who designes PCBs you could save the world by
           | doing the math here for me and convince me how this is better
           | for the planet than e.g. my fairphone where I can swap out my
           | battery when it is broken instead of throwing the whole
           | assembly away or trying to source parts and removing a glued
           | in battery.
           | 
           | Replacing some component in a computer/phone is something
           | _every_ member of my extended family did within the last 3
           | years. Usually it was a screen, a battery, a home button, a
           | headphone jack, a hard drive, ... Every instance where they
           | did this they used a piece of electronics longer and thus
           | reduced the carbon footprint more than any single engineering
           | change Apple could have come up with.
        
             | pembrook wrote:
             | Clearly A is better. Because those resin blocks will be
             | made smaller and smaller in the next decade or so to the
             | point that arguments like "Landfills!" become irrelevant.
             | 
             | B isn't even a possibility. It's a fundamental
             | misunderstanding of the technology upgrade/purchase cycle,
             | and of consumer behavior in general.
             | 
             | Most people don't throw away their computers because they
             | "break and can't be repaired." They throw them away because
             | newer hardware is more powerful and smaller and uses less
             | energy.
             | 
             | When I went home last year my parents had 4 old PC towers
             | of various generations sitting in their basement, they
             | recently took them all to the local dump. All of them were
             | still completely functional. Literally nothing was broken.
             | 
             | Why did they throw them away? Because they were 1/10th the
             | processing power of a modern MacBook and impossible to move
             | around the house. Nobody was using them.
             | 
             | There's mountains of giant plastic PC towers sitting in
             | landfills that were built with the _easy to repair
             | /upgrade_ mindset everybody here is so nostalgic about. It
             | did nothing to save the environment.
        
           | BeFlatXIII wrote:
           | What display technology will be used in 10-20 years? LCDs &
           | OLEDs may be obviated by then, but panels of some sort will
           | still be a must.
        
         | kewrkewm53 wrote:
         | Funnily enough Macbooks were way more repairable when Jobs was
         | still alive. Apple seems to be getting only worse each passing
         | year.
        
           | asdff wrote:
           | It was such a different philosophy back then even just 10
           | years ago. The RAM modules were easy to access and work with.
           | The battery could be accessed with your finger and a latch,
           | because it was assumed users would need a new battery in a
           | few years. The HD was also accessible from this same door,
           | because it was assumed users would be upgrading to an SSD in
           | a few years. Users were given all the IO Apple thought they
           | would possibly need.
           | 
           | Then Tim Cook came to power and let Jony Ive have free reign
           | of the glue and the solder iron, and Macbooks became
           | disposable.
        
         | nrp wrote:
         | Apple's business and design philosophies revolve around
         | control. In exchange for locking down everything, they promise
         | you a seamless, high-performance, safe experience. That extends
         | to designing products in a way that end-user repair is not a
         | consideration, to locking down access to the App Store (see the
         | Epic trial), and more.
         | 
         | I personally think it's a bad direction to go in, especially
         | with the outsized power Apple has over the industry, but they
         | have clearly found willing audiences for it.
        
           | worik wrote:
           | As a Apple developer it is not a "seamless, high-performance,
           | safe experience". Anything but.
        
             | whoknowswhat11 wrote:
             | They are focused on the users - not the developers. We
             | already have a sense of the insane dark patterns developers
             | can deliver on the web. Pop up and under ads with
             | unhittable close boxes, recurring subscriptions that can
             | only be cancelled in narrow windows by calling a UK phone
             | number.
             | 
             | Seriously - look at the coalition Epic put together for
             | their trial. Almost everyone on there has some sort of
             | abusive billing process / history.
        
               | horsawlarway wrote:
               | They're focused on making money and fuck all else.
               | 
               | Apple is the literal definition of "insane dark patterns"
               | if you happen to be a developer.
               | 
               | Made a profitable app on the app store? Oh look! Apple
               | used your market data to clone it, shoved their product
               | to the top of the "marketplace" they happen to own, and
               | now you have no business.
               | 
               | Want to improve your user experience by shipping a
               | compliant browser rendering engine? Oh... we're so sorry,
               | only Apple can "safely" let the user view the web, using
               | safari, where they hoover up more data.
               | 
               | Want to debug on a variety of hardware/software
               | combinations to better support users? Oh... sadly the
               | licensing agreement forbids virtualization - Go spend 10k
               | on physical devices.
               | 
               | Basically - Apple is a shit company that happens to have
               | interests that are currently aligned with customer value
               | (in some places). They will not remain that company.
               | 
               | Benevolent dictatorships are by far the best form of
               | government you can get - as long as you're in the in
               | group. The problem is you never stay there forever:
               | Either you will change, or the company will change. See
               | the turmoil happening now around Google products. See the
               | backlash MS got in the 90/2000s.
        
               | tenacious_tuna wrote:
               | > They are focused on the users - not the developers.
               | 
               | I'm a former Mac dev--I think Apple likes to use this
               | argument to justify a lot of their choices, but in
               | reality their design decisions often make life difficult
               | for developers in ways that aren't beneficial to the
               | customers.
               | 
               | My former company produced screen recording software, and
               | since I started in 2018 to when I left at the end of 2020
               | each MacOS release required us to spend a good 3 months
               | fixing our apps to run under the new OSes. Notarization
               | required us to change how we signed our libraries and
               | integrated them across the 3 applications we produced;
               | the permissions paradigm for mic and webcam was
               | beautiful, and easy to develop around, but when they
               | added screen recording permissions it was truly awful,
               | and they broke their own patterns. APIs would be
               | deprecated with no replacement, documentation was sparse
               | at best, with header files often being more useful than
               | the examples provided on developer.apple.com....
               | 
               | My point being, we often spent more time bending our app
               | to Apple's will than fixing bugs or adding much-requested
               | features. Apple's argument was that these changes they
               | forced us to make was net-beneficial for end users: less
               | malware with notarization, better privacy controls with
               | permissions--but when it really came down to it, they
               | just want more control over distribution of apps and
               | "special treatment" for their own tooling.
        
             | kragen wrote:
             | You're not the customer, you're the product.
        
               | worik wrote:
               | Not in this case mate. I paid them.
               | 
               | I am the creative cutting edge!
        
               | Siira wrote:
               | Paying doesn't magically make them not want to extract
               | all of your value. Apple could sell iPhones at a loss
               | just because of the AppStore theft, and still survive.
        
         | duped wrote:
         | I mean before you call it hypocritical you need to take a
         | holistic view of the supply chain. Electronics manufacturing is
         | incredibly wasteful, even if you're making something that can
         | be repaired!
         | 
         | Apple is at least working towards more sustainable technologies
         | than traditional manufacturing. Photolithography is fucking
         | awful for the planet and yet foundational to many devices, just
         | for example.
        
         | cgearhart wrote:
         | I used to work as a civil service engineer for the Navy in
         | technology development for future weapons. The brass would
         | often complain about how expensive fully-integrated solutions
         | were. We investigated and found that the main cause was vendor
         | lock-in to buy the all up rounds. We couldn't compete for
         | lowest cost on the power cards, or signal processing cards,
         | rocket motors, etc., because the government didn't have data
         | rights to the design in order to hold down development costs.
         | (Side note: as a contracting necessity, we'd also put the whole
         | purchase on one huge contract to be managed by the so-called
         | prime contractor and negotiate a profit fee explicitly in the
         | contract itself. The total cost of the prime contract included
         | "pass through" funding for subcontracts that the prime
         | contractor would handle. In some cases the prime would let a
         | subcontract to a vendor who would contract _back_ to a
         | subsidiary of the prime, and we'd pay guaranteed profit margin
         | explicitly on the prime and the subcontract amounts, so we'd
         | pay a profit markup to the prime on the profit they would make
         | from their subsidiary. And folks around here gripe about the
         | 30% app "tax".)
         | 
         | Anyway, vendor lock-in means we can't compete subcomponents and
         | our long term maintenance costs are really high because we
         | always have to go back to the vendor for service. (Sounding
         | familiar...?) The brass started dreaming up "modular weapons
         | systems" where we maybe develop things like universal power
         | modules, guidance modules, and other components, then we could
         | compete for low cost production and long-term maintenance and
         | achieve utopia.
         | 
         | I spent quite a while on this, and what we found is that it
         | wouldn't work (at least not for weapons). Universal components
         | aren't well-suited to different platforms (3" rocket vs 14"
         | missile, etc.), the modular design adds weight, reduces
         | efficiency for the electronics systems, increases part count to
         | make them all interoperable, and so on. The engineering trades
         | that you have to make for modular designs are incompatible with
         | optimizing performance as measured by the end user. Ironically
         | perhaps, one of the major case studies that helped argue that
         | point was based around Apple products.
         | 
         | Which is perhaps a long way to say that most consumers don't
         | seem to care about modular computers, and in the worst case
         | many of the changes that modularity would require are
         | counterproductive to the things consumers _do_ seem to care
         | about.
         | 
         | It's one thing to argue that we should use governmental
         | regulation to push negative externalities back onto firms so
         | that they reconsider the design and engineering constraints
         | they prioritize, but it's not like firms are being irrational
         | or irresponsible by giving people what they want--some
         | combination of smaller, lighter, faster, longer battery life,
         | and cheaper devices. There would be some negative impact on
         | some (or all) of those characteristics if Apple, Samsung, or
         | anyone else switched to fully modular designs--and I think most
         | consumers would choose the cheaper, faster, smaller, lighter,
         | or longer battery life models than to buy a modular one either
         | on principle or because they expect to repair or upgrade it for
         | significantly longer than they expect to own them today.
        
           | aasasd wrote:
           | Wasn't the Aegis system designed with this very kind of
           | modularity, though at a higher level? Want different missiles
           | on your ship, no need to build a different ship: just lift
           | the module out and put a new one in.
        
           | TeMPOraL wrote:
           | > _because the government didn't have data rights to the
           | design in order to hold down development costs_
           | 
           | Isn't this the very problem? These kinds of contracts should
           | be illegal, not just in the military, but across the whole
           | public sector. Not getting full designs along with a custom
           | product makes the public agency dependent on a commercial
           | vendor. Might as well put a neon sign above should provision
           | that says "a loophole for defrauding the public".
        
             | neurotech1 wrote:
             | Yes. They should have data rights. It very quickly becomes
             | false economy.
             | 
             | On a similar topic, a lot of LRUs (Line Replaceable Unit)
             | in aircraft such as the F-35, the front-line maintainers,
             | or even squadron/wing level avionics shops, can't even do
             | basic diagnostics on the LRU. They either have to get a
             | manufacturer tech representative to do it, or send the box
             | back to the manufacture for repair. They are routinely
             | returned "No fault found" with a significant cost attached.
        
           | worik wrote:
           | Interesting.
           | 
           | The Israeli Iron Dome project did it differently. From the
           | references in the Wikipedia article I found this gem:
           | 
           | "As scientists we dream to sit in our offices without
           | limitations of time and budget and to develop perfect
           | products. But the reality is different, and these constraints
           | forced us to think hard. There are parts in the system forty
           | times cheaper than the parts we buy normally. I can give you
           | even a scoop--it contains the world's only missile components
           | from Toys R Us... One day I brought to work my sons toy car.
           | We Passed it among us, and we saw that there were actually
           | components suitable for us. More than that I can not tell.".
        
             | cgearhart wrote:
             | It's very common to use commercial off the shelf (COTS)
             | components in military gear. It's actually preferable to
             | use COTS than building something new. That doesn't
             | necessarily make the overall end item modular or
             | serviceable by anyone except the OEM.
        
             | astura wrote:
             | A decade ago the Air Force had a supercomputer made up of
             | 1,760 Sony PlayStation 3s. They claimed using PS3s saved
             | them $2 million.
             | 
             | https://phys.org/news/2010-12-air-
             | playstation-3s-supercomput...
             | 
             | They also have been experimenting with using video game
             | controllers to control military equipment
             | 
             | https://www.smithsonianmag.com/smart-news/military-
             | contracto...
        
           | A_non_e-moose wrote:
           | That might apply to very complex, high reliability systems
           | like those in the military. But a battery is very basic and
           | it's a consumable more than a modularize-able component like
           | an engine or turbo. I think batteries are easily replaceable
           | in most military equipment.
           | 
           | Consumables in the very least should be replaceable for
           | consumer products, or the price for its replacement capped,
           | otherwise we're throwing away electronics that hasn't reached
           | even a third of its lifetime just because the battery's
           | lifetime is over, it's like buying a new car everytime the
           | tires are worn out. It's an incredible waste of resources.
           | 
           | Same thing for connectors like USB, audio jack, buttons and
           | joysticks.
           | 
           | Most egregious is the chip signature-checking and exclusive
           | buyer rights on same chip, that should be outlawed, heavily
           | fined and easily reported and checked. It's like adding a
           | chip with a serial number for each tire and if you install
           | one not from your car manufacturer then your car refuses to
           | move. It's just a scam.
        
             | userbinator wrote:
             | _I think batteries are easily replaceable in most military
             | equipment._
             | 
             | The irony is that a lot of military equipment is designed
             | to destroy and be destroyed, yet is probably designed with
             | serviceability in mind more than consumer electronics.
        
               | cgearhart wrote:
               | > I think batteries are easily replaceable in most
               | military equipment.
               | 
               | The _actual_ irony here is that batteries are often _not_
               | easily replaceable in lots of military equipment, and
               | especially not always in weapons. It may require a very
               | extensive tear down and replacement of entire sub
               | assemblies to replace something as mundane as a coin cell
               | battery. And don't even start with thermal batteries...
        
           | shagie wrote:
           | For the military, right to repair is one of those areas where
           | I think there is an especially good use case.
           | 
           | https://www.nytimes.com/2019/11/20/opinion/military-right-
           | to...
           | 
           | https://foxtrotalpha.jalopnik.com/even-the-american-
           | military... is a later article that references back to the
           | NYT opinion piece.
        
           | [deleted]
        
         | [deleted]
        
       | arbirk wrote:
       | Apple silicon repair: do you want an new device or just a new
       | mobo. Costs the same
        
         | judge2020 wrote:
         | my opinion is that device makers should be allowed to make
         | things unrepairable in design, but not in post-sale scarcity.
         | The new macbook airs probably could have been just a tad
         | thicker if they included modular ram and a m.2 ssd, but some
         | consumers (and reviewers) really do like to chase thinness and
         | will chastise Apple to continue to try to make their products
         | as thin as a sheet of paper.
        
           | simion314 wrote:
           | >but some consumers (and reviewers) really do like to chase
           | thinness
           | 
           | Honestly Apple started the thinness fetish, so IMO the
           | reality is like this
           | 
           | Apple pushes thinness fetish -> Reviewers and fanboys are now
           | corrupted and will flaunt the size of their camera and
           | thinness of the device.
        
             | shagie wrote:
             | You mean the Motorola Razr? and arguably the StarTAC.
        
               | simion314 wrote:
               | I was thinking at the hyper publicized Macbook Air. I am
               | personally clueless about smartphones.
        
               | shagie wrote:
               | http://www.notebookreview.com/notebookreview/sony-vaio-
               | tz-re... is a review from a year before the MacBook Air
               | was released (and in the keynote was used as a
               | counterpoint)
               | 
               | https://gizmodo.com/groping-sonys-vaio-tz-wonder-
               | notebook-27... is another review from 2007
               | 
               | > The VAIO(r) TZ model incorporates the power of a larger
               | PC into a small, portable form factor. Luxuriously sleek,
               | it weighs just 2.65 pounds and measures less than 1-inch
               | thin.
               | 
               | https://www.notebookcheck.net/Sony-Vaio-VGN-TZ-
               | Series.10632....
               | 
               | > It's generally reckoned that there are four categories
               | of laptop. Desktop replacements weigh in at 4kg,
               | mainstream models are closer to 3kg, thin and light
               | models weigh 2kg to 3kg and then you get the really
               | desirable models called ultraportables that weigh less
               | than 2kg.
               | 
               | https://www.manifest-
               | tech.com/media_pc/sony_vaio_notebooks2....
               | 
               | > Sony actually took a shot at such a system with its
               | Sony VAIO X505 notebook introduced in May 2004 as a
               | limited experiment. It was thin like the MacBook Air,
               | tapering from 0.8" at the back hinge to 0.38" at the
               | front, and smaller, with a 10.4" screen (so it fits
               | comfortably in a regular 8 1/2 x 11 envelope). As a
               | result, the X505 weighed just 1.84 lbs, so carrying it
               | really was like a thick magazine. The price at that time
               | started at a hefty $2999, and the power and storage were
               | limited to a Intel Pentium M 1.10 GHz processor, with 512
               | MB memory, and 20 GB hard disk (with an external CD/DVD
               | drive, and a dongle connector for video and network).
               | 
               | ----
               | 
               | The chase for having the thinnest laptop was already in
               | full swing when Apple came out with the Air in '08.
        
           | loa_in_ wrote:
           | The right to repair won't in any way affect the thickness of
           | new products. This isn't what the fight is for (or against).
           | And there's no reason to think something in this matter would
           | change after right to repair is passed. It has nothing to do
           | with RAM or disk connections.
        
           | kiba wrote:
           | Right to repair is not about countering the thinness fetish
           | but countering anti-consumer business practices such as using
           | security screw instead of normal screws, making deals with
           | vendors to hinder ability of shops to buy components for
           | repair and so forth.
        
           | webmobdev wrote:
           | The "thinness" fad was started by a Motorola phone. Apple
           | studies such fads before launching a device and latched on
           | it. And it makes sense for phones, to a certain extent,
           | because nobody likes a bulky phone in their pocket. For a
           | laptop you'd actually be more concerned about the weight than
           | its thickness.
        
             | CRConrad wrote:
             | > nobody likes a bulky phone in their pocket.
             | 
             | Sure, the ~5"x2"x2" 1997 Motorola Whatever was a little
             | unwieldy in your jeans. But after Nokia had brought the
             | thickness down under 0.8" with the 6210 a few years later,
             | that really wasn't a problem any more.
        
           | jrockway wrote:
           | Out of chip interconnect is always going to be lower
           | performance than having everything on the same die. Apple
           | could technically use DDR4 and NVMe over PCI-e, but the
           | modularity comes at the cost of a performance decrease.
           | 
           | Personally, I've always thought that it's pretty weird that
           | my NVMe SSD has a CPU and DRAM that I can't use for my own
           | computing purposes -- I have that silicon there and I can't
           | use it. It's kind of a waste unless you are doing something
           | I/O heavy that the proprietary software running on that CPU
           | thinks it can optimize. Imagine if the NAND flash was
           | directly connected to your CPU; you could change how garbage
           | collection, error correction, and redundancy works, right in
           | your OS software. (This isn't really a pipe dream; it's
           | common on embedded systems and Linux has lots of code exactly
           | for this case. Code you can edit, code that has tests. Your
           | off-the-shelf SSD is just a black box. Maybe there's not a
           | bug that corrupts all your data under certain circumstances.
           | But if there is, there is nothing you can do about it. And,
           | that inflexibility and reliability on unauditable proprietary
           | software comes at the cost of lower performance. Makes very
           | little sense to me.)
           | 
           | I feel like there is a strong push from the right to repair
           | movement to have the government mandate obsolete technology,
           | because of its ubiquity and interchangeability at a
           | particular point in time. (For example, forcing Apple to use
           | an NVMe M.2 SSD.) We've seen that in action before; look at
           | things like FIPS. FIPS is behind the modern standards, so if
           | you are required to use FIPS, your users are less safe. Doing
           | the same with hardware means that it's easier to repair, but
           | also slower. I'm not sure that's a good tradeoff.
           | 
           | Finally, I'm not even sure that mandating connectors instead
           | of soldering is a great idea. Look at things like the
           | connectors between WiFi modules and antennas; they are rated
           | for a maximum of 30 cycles, with most vendors recommending
           | that you use them once. Not that repairable.
        
       | vladmk wrote:
       | It sounds like people would love open source devices they can
       | build/customize.
       | 
       | This reminds my of the MySpace wall vs Facebook wall problem.
       | 
       | There should be a market for both in hardware.
        
       | habosa wrote:
       | I am in the market for a new laptop. The new M1 MacBook Air
       | appeals to me so much but the lack of any ability to
       | repair/upgrade it over time is just no longer acceptable to me.
       | 
       | Instead I'll be going with the Framework laptop:
       | https://frame.work/
       | 
       | I expect to replace the RAM, Battery, and maybe even the
       | processor over time. I really value this optionality and it will
       | be much better for the environment as well.
        
       | hellbannedguy wrote:
       | "But Rossmann hopes to raise it. As a repair technician slash
       | right to repair advocate slash YouTube personality, he has
       | expertise and clout that he's looking to leverage in his latest
       | endeavor: trying to put the right to repair for consumer
       | electronics on the ballot in Massachusetts.
       | 
       | To do so, Rossmann started the Repair Group Preservation Action
       | Fund, a 501(c)(4) social welfare organization, and launched a
       | fundraiser on March 30. So far, he has raised more than $700,000
       | toward his $6 million goal, which by all accounts isn't nearly
       | enough, given his potential opponents could be tech and telecom
       | giants like Apple, Verizon and T-Mobile.
       | 
       | "It's not that we're against it," said Gordon-Byrne. "God bless
       | him for trying. But I think our ability to sponsor that is very
       | limited. We gotta find some friendly billionaires."
       | 
       | The move is risky, even if Rossmann can raise $6 million.
       | 
       | "If you lose on the ballot, that really makes it tough to get
       | other people to pick it up again, because it's kind of like
       | you've lost your proof of concept," said Nathan Proctor, director
       | of the U.S. Public Interest Research Group's right to repair
       | campaign.5"
       | 
       | 1. I hope Louis succeeds for his state's sake.
       | 
       | 2. My fear is what the big companies did CA. A few legislators
       | introduced bills aimed at ending E-waste, or Right to Repair. The
       | big boys used their money to squash the bills, and succeeded
       | stupendously. All it took was a few scare commercials.
       | 
       | 3. The big pocketed companies made these rediculious commercials.
       | They featured a thief, or rapist, gaining access to your vechicle
       | in a dark parking lot. This was supposedly due to the bad guy
       | having access to schematics.
       | 
       | California has had 2, or 3 bills over (E-waste) Right to Repair
       | Bills; and they all failed.
       | 
       | Failed-----------. This is beyond frustrating to me.
       | 
       | Corporations own Sacramento. Be it tech, insurance, or
       | Realator's, they are making our lives more expensive. I won't
       | even get started on the Insurance industry Lobbiests. (My blood
       | pressure is climbing)
       | 
       | We Californians need to smarten up.
       | 
       | If we get another shot at Right to Repair, I guarantee you won't
       | be raped in a parking garage because someone reverse engineered a
       | gadget to take over your vechicle, or you.
       | 
       | If you main concern is someone taking control of your vehicle I
       | would allow all security schematics exempt from Right to Repair.
       | 
       | Now let's the next bill passed.
       | 
       | I would like a Proposition, but they would Uber us?
       | 
       | (I'm not angry over just Right to Repair. It a lot. It mandatory
       | vechicle insurance, smog checks that are pricey, and too
       | frequent, Insurance rates that I guarantee are price colluded,
       | outrageous traffic fines for infractions, driving past 10 pm, and
       | being pulled over for no reason. Cops think we all get hammered
       | like they do?, harassing homeless for sleeping, etc.)
        
       | teslaberry wrote:
       | lex fridman is highly naive and has chosen to wisely pursue the
       | money but immitating and co-opting joe rogan's youtube audience
       | which was left high and dry.
       | 
       | rossman is not as naive, but he is unable to see the forest for
       | the trees when it comes to 'right to repair'. the bigger issue is
       | u.s. economic system in general but you gotta give him credit for
       | being focussed.
       | 
       | meanwhile, it's time lex fridman has luis rossman on his show.
        
       | howmayiannoyyou wrote:
       | Rossmann is seriously a national treasure. Along with Lex Fridman
       | the two Youtube personalities irrefutably prove fair mindedness,
       | humility & sincerity is valued. My fears that content online
       | would eventually consist of nothing but selfies, food pics &
       | competitive victimhood are somewhat reduced. I'd like to see
       | Rossmann on Fridman's podcast.
        
         | bstar77 wrote:
         | I find Rossman insufferable due to his hyperbolic approach to
         | shaming Apple and having a bone to pick with just about
         | everyone- he's the definition of a narcissist. I agree in
         | principle to "right to repair", but Rossman's motives are
         | purely financial and self promoting. I've watched over 100
         | hours of his content and realized that his audience is
         | primarily made up of anti-apple PC Master Race fanatics that
         | just want to hear Louis troll apple for an hour.
         | 
         | Rossman always presents himself as the ultimate victim. Apple
         | has it out for him, NY has it out for him, people less
         | successful than him have it out for him. When you've watched as
         | much of his content as I have, you start to see where his head
         | is, and it's not a pretty place. Anyway, I have found other
         | repair guys that are better than Rossman and don't have so much
         | negativity on their channels. I can get a deeper understanding
         | of repairing tech without the hyperbolic commentary.
        
           | dghughes wrote:
           | > I agree in principle to "right to repair", but Rossman's
           | motives are purely financial and self promoting.
           | 
           | Self-promoting maybe but if Apple made better products how
           | Rossman would benefit? Isn't it currently the opposite?
           | Rossman does well due to Apple refusing to fix the smallest
           | of issues with their products. And fighting anyone who does
           | whether a customer or repairman.
        
           | bogwog wrote:
           | When you can't attack their arguments, resort to personal
           | attacks.
           | 
           | The amount of childish personal attacks about Rossman in this
           | thread I think is a good indicator of how right he is. Makes
           | me feel good about that money I donated to his Gofundme.
        
             | mardifoufs wrote:
             | I'm not sure why you would say that. Some critics on this
             | thread have given pretty good reasons for why they
             | "dislike" Rossman. while it may seem like some (not most)
             | of those points are attacking Rossmans character, I don't
             | see how some of his character doesn't have a direct impact
             | on his arguments. If he always goes for clickbait titles,
             | has a tendency to exaggerate, prefers to perpetually
             | rant/glorify himself or likes to talk about things that he
             | clearly does not know a lot about that can obviously taint
             | the core of his message to some.
             | 
             | FWIW, personally I've watched Louis since the very
             | beginning and he knows a lot about repairing electronics.
             | But I also think the way he kept getting more and more
             | attention as he ranted about Apple really changed the
             | channel _and_ his character at least on video.
             | 
             | Also, I honestly think it's more childish to use the "if x
             | is getting criticized it means it's probably right" trope
             | here than it is to criticize the personality of a _public
             | figure_.
        
               | bogwog wrote:
               | Bob says "2 plus 2 is 4"
               | 
               | > Look, I think Bob is a smart person and knows a lot
               | about math, but personally I don't like him. He's
               | balding, he collects plastic folding chairs in his
               | garage, and he has a Youtube channel with clickbaity
               | titles.
               | 
               | Why does that matter? He's right, `2 + 2 == 4`. Why are
               | you posting personal attacks instead of debating his
               | argument? It's impossible to have a productive discussion
               | like that, and it's childish.
               | 
               | > I'm not sure why you would say that. Some critics on
               | this thread have given pretty good reasons for why they
               | "dislike" Bob. while it may seem like some (not most) of
               | those points are attacking Bob's character, I don't see
               | how some of his character doesn't have a direct impact on
               | his arguments. If he always goes for clickbait titles,
               | has a tendency to exaggerate, prefers to perpetually
               | rant/glorify himself or likes to talk about things that
               | he clearly does not know a lot about that can obviously
               | taint the core of his message to some.
               | 
               | > FWIW, personally I've watched Bob since the very
               | beginning and he knows a lot about repairing electronics.
               | But I also think the way he kept getting more and more
               | attention as he ranted about Apple really changed the
               | channel and his character at least on video.
               | 
               | > Also, I honestly think it's more childish to use the
               | "if x is getting criticized it means it's probably right"
               | trope here than it is to criticize the personality of a
               | public figure.
        
               | veilrap wrote:
               | Reducing a complicated situation to a mathematical fact
               | is basically strawman argument. If a an expert is talking
               | about a complicated area with a lot of nuance and no
               | concrete right answer, then that expert's credibility
               | matters.
        
               | judge2020 wrote:
               | Even in this situation, a lot of people don't like Bob,
               | and want to express that. The main post doesn't dismiss
               | right to repair because of rossman's character, they
               | simply state " I can get a deeper understanding of
               | repairing tech without the hyperbolic commentary".
               | They're upset that this guy is who's pushing right to
               | repair instead of someone more grounded and polite.
        
           | hellow0rldz wrote:
           | It's not paranoia if you are right.
        
           | devwastaken wrote:
           | If your largest problem is "negativity" and not about wether
           | it's _true_ the problem is somewhere between your chair and
           | the keyboard. People can have very good reasons to be
           | negative.
           | 
           | He makes very valid arguments, how is this "financial and
           | self promoting"? Dont lie about someone's intentions just
           | because you don't agree with their reasoning.
        
           | GuB-42 wrote:
           | I think he just understood how YouTube and social media
           | works. New content is more rant and less repair. Anyone can
           | enjoy a good rant troubleshooting motherboards and soldering
           | components is less accessible.
           | 
           | Makes me think of Thunderf00t. This guy is a massive troll
           | with, from time to time, great scientific content. He has a
           | lot of followers just here to enjoy the trolling, as
           | evidenced by the fact he is never questioned by his fans even
           | though it is what his channel is supposed to teach.
        
             | lotsofpulp wrote:
             | I do not understand how or why people prefer spending time
             | listening or watching people talk to each other. Is it not
             | much quicker to read transcripts? And why would I want all
             | the noise that happens in the conversation? Reading a
             | summary of the meat and pickles is far more efficient.
             | 
             | "YouTube culture" puzzles me. I love it for instructional
             | videos though.
        
               | GuB-42 wrote:
               | Intonation, body language, etc... Generally transcripts
               | don't make good reads. Well written articles/stories are
               | a different thing.
               | 
               | As for summaries, long form / short form is an endless
               | debate. Some people say summaries are worthless because
               | you don't get the context and nuances. Others say long
               | form articles (and videos) are a waste of time. Most
               | people are somewhere between these two extremes.
        
             | kiba wrote:
             | I am not sure why people are assuming that Rossmann is some
             | kind of savy youtuber looking to pump up views.
        
           | dijit wrote:
           | It's a shame to see this downvoted because even if it's
           | against what many people believe (we all have "hero's" and
           | "villains" I suppose, and our hero's do no wrong) it's
           | something I also see.
           | 
           | I used to watch a lot of Rossman and glossed over his Apple
           | hate because ultimately Apple are putting him and people like
           | him out of a job, so it's fair to be salty.
           | 
           | But a large portion of his content (a few years ago at least)
           | is just hour long rants which are unsubstantiated opinion, he
           | does not see nuance or doesn't want to try steel-manning the
           | things he disagrees with. Which is something Linus Sebastian
           | is incredibly good at.
           | 
           | It does come off almost narcissistic at times, to me at
           | least.
           | 
           | But at the end of the day explaining how computers are
           | constructed is great content.
        
             | Brian_K_White wrote:
             | This is an amazing remark.
             | 
             |  _The entire hour is nothing BUT substantiating the
             | opinion._
             | 
             | ...in excruciating exhaustive detail that covers every
             | possible excuse and addresses every possible disingenuous
             | argument, exactly because people will try anything to avoid
             | recognizing something they don 't want to think about or
             | admit or deal with.
             | 
             | He doesn't say "I don't like Apple because I don't know
             | why, I just don't like their face." He says Apple did X,
             | and here is the evidence that Ape did X, and here is
             | exactly why X is bad. Exactly specifically and explicitly
             | so that no one can possibly even try to say that the
             | statement is just subjective and open to be disregarded.
             | 
             | And here you are proving how even such exhaustive extremes
             | of thoroughness and correctness and see-for-yourselfness
             | don't matter. That is incredibly disheartening to see. It
             | proves once again that right and wrong don't matter. People
             | use the words to suit their own opinions and wants, but
             | they don't actaully matter.
             | 
             | You don't have to like his style or personality, but to say
             | his statements are unsubstantiated opinion is just
             | incredible.
        
             | [deleted]
        
             | COGlory wrote:
             | It's funny to see this analysis, because in my mind Rossman
             | is simply being a New Yorker and doing things exactly as
             | I'd expect a New Yorker to do them. The mentality that city
             | forces on people to survive produces a narrow personality
             | outcome and Rossman's personality is one of those.
        
               | [deleted]
        
               | bstar77 wrote:
               | I don't think being a New Yorker means you are destined
               | to be as asshole. I'm from Jersey and generally don't
               | care for people that meet the NY/NJ stereotypes. Maybe
               | that's why guys like Rossman don't impress me.
        
               | bombcar wrote:
               | There's a line between being frank/brash and being an
               | asshole - and often what side of the line someone falls
               | on depends on how well you know/trust that the person has
               | your best interests at heart.
        
               | Brian_K_White wrote:
               | I don't understand what his being a NYer has to do with
               | anything.
               | 
               | Which statement has he made that was either a lie or an
               | error?
               | 
               | What else matters than that?
               | 
               | I understand not finding the videoes enjoyable 3 hours of
               | entertainment. That's hardly anyone's cup or tea. I mean
               | finding his arguments questionable.
               | 
               | Is it somehow NYer of me to demand this explaination that
               | if you're going to say someone's wrong, they actually
               | have to be wrong?
        
             | bstar77 wrote:
             | Well said. I certainly liked him for a while, but
             | eventually he just went too far. I understand he has a
             | "base" that loves his schtick, but it's not for me.
             | 
             | Some alternatives:
             | 
             | https://www.youtube.com/channel/UCeHILuUwWmHDQqbocxUvVoA
             | 
             | https://www.youtube.com/channel/UCfOrKQtC1tDfGf_fFVb8pYw
             | 
             | https://www.youtube.com/channel/UCRBWJ9JeJ3Q8ssn_ibii-Cg
        
             | systemvoltage wrote:
             | Completely agree. He spews contempt, anger and vile, brings
             | out the worst of people and this is what makes him very
             | appealing. It's a reality show. Same way how Reddit hooks
             | people in to outrage and justice gifs.
             | 
             | With regards to arrogance, it's difficult to see his
             | arguments for R2R while he is showing off his desoldering
             | skills for a 170 pin BGA.
             | 
             | If you want to promote R2R, look at iFixit and EFFs
             | efforts. If HN thinks Rossmann is the hero we should be
             | looking upto, I think we've stooped really far down.
        
               | arvinsim wrote:
               | Textbook ad hominem attack.
        
           | croutonwagon wrote:
           | > I agree in principle to "right to repair", but Rossman's
           | motives are purely financial and self promoting.
           | 
           | It's pretty clear he had built a business on repairing
           | electronics. But that doesn't invalidate his points. If you
           | own something, you should be able to get it repaired to a
           | reasonable degree. Apple goes out of their way to frustrate
           | even consumables like batteries from being swapped, and I say
           | that as someone that still uses apple products.
           | 
           | For him, it makes sense hes more passionate than most, not
           | only is it a passion for him to do this type of work
           | (repairing electronics, not youtubing) but its also his
           | livelyhood, so it makes sense that he would call out
           | companies that make design changes that serve little other
           | purpose than to frustrate repairs and decrease longevity to
           | bolster their sales (and increase e-waste in the process)
           | 
           | > I've watched over 100 hours of his content and realized
           | that his audience is primarily made up of anti-apple PC
           | Master Race fanatics that just want to hear Louis troll apple
           | for an hour.
           | 
           | Gonna disagree. Regardless of the type of people attracted to
           | his content. It doesn't invalidate the points he makes there.
           | I don't watch his stuff religiously, and probably haven't
           | viewed as much as you purport to have, but he has a clear
           | schtick (which is basically mandatory for youtubers) but is
           | definitely less negative than many I have seen. The good
           | seems to outweigh the bad.
           | 
           | The article starts out saying this was a way for him to vent
           | in a healthy and cathartic way, as a direct substitute to
           | therapy. And it seems to work for him and he has said it
           | before and it shows in the stuff he posts. I wont judge him
           | solely on that just as I wouldn't judge other others who
           | prefer something different, like fishing or hunting and
           | escaping people (myself), or hobbies like music (also myself)
           | or maintaining a garden or yard to work out frustrations.
           | Some even go on the internet to criticize others I guess.
           | 
           | What other YouTube channels are showing people to cleanup or
           | swap individual chips, or what part of a board does what?
           | [1][2] I haven't seen one that compares. It's pretty neat and
           | a display of a skill set definately don't posses. Even though
           | I work with tech on a daily basis in my own right.
           | 
           | [1]https://www.youtube.com/watch?v=dr13FEBRzjM
           | [2]https://www.youtube.com/watch?v=EUWmqucOkZk
        
           | whoknowswhat11 wrote:
           | I could not have said it better. This apple employee (BTW -
           | making $20/hr) didn't detect this weird thing I did to scrw
           | up this laptop and so was going to send it to Apple tech
           | people.
           | 
           | Dude, if you can find folks to work for $20 / hr with the
           | people skills to fix stuff day in and day out for while
           | dealing with insane repair volume - you could manage your own
           | apple store.
           | 
           | Here's the bottom line as an actual customer. I have NEVER
           | been disappointed in the reliability of my iphone. The one
           | time I broke it I walked in an AppleCare had me out same day
           | with a new device. They are also surprisingly waterproof (I
           | know, just resistant supposedly).
           | 
           | Does any of this have to do with gluing everything down? How
           | do I know. But my phone has kept on going through some
           | rediculous stuff, so I don't care. Solder everything, glue on
           | top. And USB-C on my laptop keeps on flaking out while
           | lightning seems to seat more reliably.
           | 
           | AND my "non repairable" junk iphone seems to have INCREDIBLE
           | re-sale value in comparison to whatever else is out there. So
           | apple IS designing for the long haul, and market rewards
           | that. My wife has an old iphone still getting updates for
           | some reason (in android land this is crazy talk).
        
             | unishark wrote:
             | And I've had motherboards replaced by Toshiba, Fujitsu and
             | just about everyone else whenever there's a major problem
             | with an electronic device under warranty. Seems like the
             | default "nuclear option" they use whenever the problem is
             | non-obvious. And it didn't fix the problem more often than
             | not.
             | 
             | Also I have a few ancient apple devices that work fine as
             | ever. Though my wife does have a solid track record in
             | destroying them (or any other brand).
             | 
             | Rossman's complaints didn't really bother me though. It's
             | like a car mechanic griping at the manufacturer for making
             | their life difficult, or a patent lawyer bashing the USPTO.
             | Just the kind of thing you'd expect.
        
           | theshrike79 wrote:
           | I remember the time I noticed how insufferable he is (to me).
           | 
           | He had a video where he was trashing a new MacBook. The
           | largest reason why he liked his current Lenovo over the
           | MacBook was the Lenovo's battery bump.
           | 
           | He used the battery bump as a handle when editing videos
           | standing up on the subway. Oof.
           | 
           | The sleek MacBook didn't have a convenient handle in the back
           | for him to do his stand-up video editing, thus it was a piece
           | of shit.
        
             | vultour wrote:
             | From the videos I've seen there are very few where he
             | doesn't come off as insufferable. My favourite one is when
             | he starts trashing the Genius Bar for not being able to
             | diagnose an issue with a specific component on the
             | motherboard like he does, and instead they recommend
             | replacing the whole board. I don't think Dell/HP/Lenovo
             | support is going to bother inspecting a mobo with a
             | microscope and checking voltage levels either.
        
               | theshrike79 wrote:
               | Yea, he seems to be willfully oblivious to the fact that
               | it's not in any way feasible to have every Apple Store
               | staffed with people who have the skills to reflow surface
               | mount components and debug issues with oscilloscopes.
               | 
               | It's orders of magnitude easier to just swap whole boards
               | and ship the broken ones to a central place to be either
               | recycled or repaired.
        
           | jmpman wrote:
           | I've learned more about commercial real estate from Louis
           | than I would have from other sources. There are disincentives
           | for commercial real estate owners to lower their leasing
           | rates, as it can drive a re-evaluation of loan criteria by
           | the banks, forcing the owner to immediately increase equity.
           | Banks don't want this to happen, as it makes their books look
           | bad.
           | 
           | Watching his business struggle through Covid fills me with
           | great respect for the small business owner and the difficult
           | choices which must be made. Did NY have it out for him? They
           | were far from business friendly with their Covid
           | restrictions. Recently, his shop was fined for not
           | registering used laptops that his customers had abandoned for
           | repair. Sure, NYC is attempting to prevent stolen laptops
           | from being resold, but the level of bureaucratic idiocy turns
           | Rossman's channel into a Shakespearen comedy.
           | 
           | As for his specific gripes about repeated Apple design
           | failures, he makes a good argument. Two stand out. First,
           | liquid intolerance. Thinkpads from years ago used to tolerate
           | coffee spilt on the keyboard. It flowed right through. From
           | the number of water damaged MacBooks Louis repairs, it
           | appears Apples can't take a drop. If Apple is upset with
           | Rossman's criticism, they can easily apply board level
           | coating to solve the problem.
           | 
           | Second, he's critical of the connectors being soldered
           | directly to the motherboard instead of going into a
           | daughterboard and connecting via a flex connector.
           | 
           | And, yes, the above design decisions are made by Apple for a
           | number of different, possibly valid reasons. To hit a price
           | point, to fit within a form factor, to deliver in a required
           | timeframe. But Louis brings up the point that Apple may be
           | making these decisions for less than consumer friendly
           | reasons. Planned obsolescence? Could Apple change the design
           | of their connectors so they won't break? Yes, but maybe they
           | didn't because they expect 5.8% of the connectors to fail and
           | not be economical to repair in the Apple store, driving 5.8%
           | greater revenue.
           | 
           | All that being said, yes, Louis takes the above points, which
           | can be read in a minute, and rehashes them 50 different ways.
        
             | BombNullIsland wrote:
             | I've had three 12" Macbook main boards, two screens, and
             | two keyboards replaced free under Australian Consumer Law
             | because of broken components. Connectors that should have
             | been replaceable onsite in seconds instead requiring depot
             | maintenance and hundreds of dollars in couriers and staff
             | interactions. 10c LVDS cables soldered on instead of
             | replaceable, unrepairable even to Apple, have sent two high
             | quality display panels straight to landfill.
             | 
             | Not a great way to run a business.
        
               | gonesilent wrote:
               | This is the number one thing that fails for me I hate
               | these ribbon cables. Don't blame him for soldering though
               | the connectors can be 5 to $6 a piece ugh hirose...
        
               | jrockway wrote:
               | Building things to a certain price is always going to
               | yield accusations of doing that to make it more
               | breakable. But it's probably one of those cases where you
               | can spend thousands of dollars for only 1% more
               | reliability. Stuff that you bend open, throw in your
               | backpack twice a day, touch for 14 hours a day, eat your
               | meals over, etc. is going to break no matter how
               | expensive the components are. I used to work on embedded
               | systems and was always impressed by the quality of eval
               | boards we got. Name brand components all over --
               | Coilcraft inductors, Vishay resistors, etc. They still
               | flaked out, had bugs, broke, and required manual rework.
               | The performance of the $10,000 reference board was the
               | same as the $100 production units with decidedly non-
               | name-brand components.
               | 
               | We'll never know for sure if Apple is making the right
               | trade-offs, because you can't buy any other machines that
               | run OS X to compare to, but they probably are. People who
               | just spilled coffee on their keyboard really want a
               | laptop that weighs 3x as much to have a keyboard drainage
               | system. The 99% of users that don't spill coffee on their
               | keyboard but do carry their laptop to and from work twice
               | a day probably appreciate the weight savings. (You can
               | kind of infer whether or not Apple is making the right
               | decisions by looking at the PC market. Not a lot of
               | laptops with roll cages and keyboard drainage anymore.
               | People want specs per dollar, not the ability to run
               | their laptop over with a car. When they do run their
               | laptop over with a car or drop it into a pool, they're
               | sad. But if those parts were standard issue, they
               | wouldn't be able to afford a laptop to begin with. Such
               | is the way of the market, I suppose.)
               | 
               | Apple probably doesn't have any good reason to make
               | repairing their laptops so painful for skilled
               | professionals. As far as I can tell, even their own
               | repair service is garbage. That is probably a conscious
               | decision -- paying someone to write repair guides, train
               | technicians, and maintain a fulfillment network for spare
               | parts cuts into new computer sales, so it's spending
               | money to lose money, which nobody will ever do. Maybe
               | government intervention is the right answer, but it's
               | probably a cost the market can't bear. PC manufacturers
               | compete ruthlessly, and all the laptops are junk too.
               | There is probably a maximum amount of money consumers
               | will pay for a certain amount of specs, and it isn't
               | enough to make a reliable mobile computer. The downside
               | is that you'll never have a computer you can spill coffee
               | on. The upside is that even someone without a lot of
               | money can afford a personal computer. That's the
               | tradeoff.
               | 
               | I use a desktop and keep it where I can't spill my coffee
               | on it. Works well.
        
             | unishark wrote:
             | > Recently, his shop was fined for not registering used
             | laptops that his customers had abandoned for repair. Sure,
             | NYC is attempting to prevent stolen laptops from being
             | resold, but the level of bureaucratic idiocy turns
             | Rossman's channel into a Shakespearen comedy.
             | 
             | I saw this complaint and didn't follow what NYC did wrong.
             | If one isn't allowed to sell "unregistered" laptops or
             | whatever, why would abandoned customer laptops get a pass?
             | Did the law state they should? I gather he is still allowed
             | to repair them for people, even potentially thieves, just
             | never "launder" them.
        
               | 29083011397778 wrote:
               | He actually tried calling the city to ask what he should
               | do with abandoned laptops. He was transferred multiple
               | times, told to call multiple numbers, and tried leaving
               | voicemail messages to find an answer. He got nowhere, and
               | the closest he got was "That's a good question".
               | 
               | The law explicitly states _purchased_ laptops, which he
               | did not. Now we can say  "But that's not the purpose of
               | the law, just the letter!" But the purpose of the law is
               | to make selling stolen laptops non-profitable to thieves
               | - and abandoning them does not turn a profit. Meaning
               | Louis runs afoul of neither letter nor spirit of the law.
               | 
               | And so I'm legitimately asking, if you think he's in the
               | wrong: what is he to do, when he can't properly fill out
               | LEADS online without a purchase price? He tried calling
               | the city, he tried calling would-be customers to collect
               | their things. The former couldn't tell him, and the
               | latter told him it wasn't worth their time.
        
               | bstar77 wrote:
               | He should recycle them. These machines are usually pawned
               | off on seniors in very shady "deal of the century" sales
               | schticks. My 72 year old father in law bought a complete
               | pos laptop for $200 that was an abandoned machine from a
               | repair shop. It didn't have any drivers installed, it was
               | running Vista and it could not connect to the internet.
               | 
               | Rossman may not be selling under such shady
               | circumstances, but this is how most of these machines are
               | moved. I don't think any good comes out of selling these
               | machines.
        
               | unishark wrote:
               | But can't every thief claim the laptop they picked up was
               | "abandoned" too? I mean it was there on the table and no
               | one was around at the moment..
               | 
               | If the customer owes him money and he is selling the
               | laptop to get that money because the customer is choosing
               | that outcome, then in a sense he is selling the laptop on
               | behalf of the customer. For this option to be available
               | to the customer, it seems they should still need to prove
               | it was properly purchased. It still seems like this
               | creates a loophole otherwise. What happens if a theft
               | victim spots their laptop being used by someone who
               | purchased it legitimately from a shop like this?
        
               | joana035 wrote:
               | So what should he do to computers he spent time and money
               | to fix and clients abandoned? Throw them into the bin?
        
               | jrockway wrote:
               | I think you make clients pay a deposit, and if they don't
               | pick up the laptops, send them to the state's lost
               | property department. If that isn't possible, I guess you
               | buy the laptop from the customer for some token small
               | amount of money, and then sell it back to them when they
               | come to pick it up. If they don't show up, it's legally
               | your laptop.
        
               | dralley wrote:
               | > If they don't show up, it's legally your laptop.
               | 
               | That's the whole problem. He tries for a couple of months
               | to contact them (calls, emails, etc) and if they don't
               | even respond, after around 9 months they get put into the
               | resale bin.
               | 
               | His policy is "no fix, no fee" so I would presume there's
               | no deposit. If there is no transfer of money it seems
               | difficult to make even a weak legal argument that the
               | laptops were "purchased". That is why Rossmann found the
               | whole situation ridiculous.
        
           | simion314 wrote:
           | It is fair that you might not like his personality and
           | sometimes he presents things like the Apple engineers are
           | idiots to design such fragile stuff(probably the fragility is
           | by design) BUT all the facts he presents are true and you can
           | confirm by googling things like all the class action lawsuit
           | that were required to force Apple to admit mistakes, or how
           | Apple "geniuses" are incompetent and will not correctly
           | diagnose your issue but instead offer you a new product or
           | just replace the entire motherboard etc.
           | 
           | Though I think it would be best to have more people leading
           | the right to repair just for this reason of avoiding people
           | that hate someone personality then opposing this movement.
        
           | sumedh wrote:
           | > Rossman's motives are purely financial and self promoting.
           | 
           | How does he benefit by teaching others on how to repair stuff
           | for free. You can start your own repair business by watching
           | and learning from his videos.
        
           | fsociety wrote:
           | I agree with your characterization but don't think that it
           | makes him insufferable or have questionable motives. He's
           | authentic to himself and shows it on YouTube warts and all.
           | Have to respect that. Take his videos as 50-75% opinion and
           | it's all good.
        
         | blueboo wrote:
         | I can't agree with respect to Lex Fridman, who began humbly
         | hosting the MIT AI Podcast until he saw a payday by riding AI
         | hype to being a techno-Joe Rogan.
         | 
         | Like who you want to like, but "irrefutably...sincer[e]" does
         | not apply.
        
           | listic wrote:
           | Hate to derail a thread, but why is Joe Rogan popular at all?
           | I think he is a poor host.
        
         | bserge wrote:
         | Why would that happen? There's more great content than ever
         | (and a lot of it is completely free). Of course, the amount of
         | garbage has also increased, but the ratio seems to be staying
         | steady.
        
         | gjsman-1000 wrote:
         | A major problem with Rossmann I have is that he leaned into a
         | strong anti-Apple PCMasterRace crowd. For them, listening to
         | him rant against Apple gives them a fun confirmation bias that
         | they were right to buy PCs. They enjoy listening to that, but
         | his very long rants aren't very interesting to newcomers or for
         | spreading right to repair to new audiences. Does my mom have
         | time for a 45-minute rant full of complex technical details
         | about how Apple is bad and we need Right to Repair?
         | 
         | The other problem I have with him is that he always assumes
         | Apple is nefarious because Apple is nefarious. He never
         | addresses ulterior motives that Apple may have had for a
         | decision, nor attempts to consult with engineers about why
         | Apple's engineering might have some reason to it. Apple is
         | anti-repair because they're a big company and because Apple
         | hates noble honest people like him, not because there are any
         | other logical explanations.
         | 
         | Finally, my last sticking point with Rossmann as a Right to
         | Repair leader is that he is constantly missing the forest for
         | the trees. He constantly picks on Apple because that gets
         | clicks, but he mostly ignores all the BS that other PC
         | manufacturers are doing or experiencing. When's the last time
         | you saw him talk about a Surface Laptop 3, a laptop with a
         | repair program because the screen was spontaneously cracking?
         | Or the Surface Pro 4 with the battery inflating issue? Or a
         | Razer Blade that spontaneously died on Linus Tech Tips after
         | only a year of use?
        
           | kiba wrote:
           | You do realize that apple products is what he work
           | on/specialize in, right?
           | 
           | Or do you rather that Rossmann talk about what he doesn't
           | know?
        
             | [deleted]
        
             | gjsman-1000 wrote:
             | What do you mean by that? Rossmann talks about what he
             | doesn't know all the time. He's not an engineer, yet he
             | thinks he can proclaim that Apple is terrible at
             | engineering and runs with it as a foregone conclusion,
             | without ever having an actual engineer take a look or play
             | Devil's Advocate. This seems irresponsible considering the
             | size of his platform, weakens his argument, and is also odd
             | considering many engineers would happily do a guest
             | appearance.
        
             | gjsman-1000 wrote:
             | Also, Rossmann clearly views himself as a Right to Repair
             | leader. Fair enough. But if you are going to be a leader of
             | a broad movement, you have to be willing to speak about
             | issues that plague broader computing, not laser-focus on
             | one company when others are doing similar or even worse
             | faux pas.
        
               | kaibee wrote:
               | Have you been actually paying attention to the actual
               | right to repair content? It is still relatively Apple
               | heavy, because that's his business, but he's had medical
               | device repair people on, and he's talked about the much
               | broader scope of the issue basically every single time.
               | I'm very confused by this criticism tbh.
        
               | gjsman-1000 wrote:
               | Yes, he talks about John Deere, or medical devices, but
               | he never talks about HP, Lenovo, Dell, Surface, Acer, or
               | any PC manufacturer flaws, many of which have flaws worse
               | than Apple's. This is what makes him look dishonest
               | because laptop repair is his specialty - he should be
               | awesome at detecting or pointing out how they have
               | problems too, but he caters to the PC crowd and says
               | nothing.
        
               | jamesjguthrie wrote:
               | He literally did a video about Asus 4 days ago.
               | 
               | https://www.youtube.com/watch?v=e48eYElm1R8
        
               | Macha wrote:
               | Here's how you replace the RAM on Dell's ultraportable
               | line: https://www.ifixit.com/Device/Dell_XPS_15_9550
               | 
               | The last Intel Macbook Pro? Get out your soldering iron: 
               | https://www.ifixit.com/Teardown/MacBook+Pro+16-Inch+2019+
               | Tea...
               | 
               | Similarly, if you want to replace/upgrade/perform data
               | recovery for the storage?
               | https://www.windowscentral.com/upgrade-ssd-dell-
               | xps-15-9570
               | 
               | Apple? Forget about it. Hope you paid the inflated
               | storage prices at the time you bought it.
        
               | gjsman-1000 wrote:
               | That's not what I was talking about. I was talking about
               | how if your Surface has a problem with screens
               | spontaneously cracking, will Rossmann even mention it? He
               | won't. He knows his crowd, and he keeps quiet about
               | criticizing his crowd's products.
               | 
               | Also, this myth that Apple storage prices are inflated
               | needs to die. The SSD speeds are unlike PC SSD speeds on
               | all but the most expensive PCs, and Microsoft charges
               | more for their SSDs on the Surface line.
        
               | sfRattan wrote:
               | "Yes, he talks about John Deere, or medical devices, but
               | he never talks about HP, Lenovo, Dell, Surface, Acer, or
               | any PC manufacturer flaws, many of which have flaws worse
               | than Apple's. This is what makes him look dishonest
               | because laptop repair is his specialty - he should be
               | awesome at detecting or pointing out how they have
               | problems too, but he caters to the PC crowd and says
               | nothing." - gjsman-1000 [1]
               | 
               | "He won't. He knows his crowd, and he keeps quiet about
               | criticizing his crowd's products." - gjsman-1000 [2]
               | 
               | "Alright, so today we're going to be taking a look at the
               | new Surface and by taking a look at I mean watching
               | somebody else's YouTube video on the new Surface because
               | hell if I'm going to be walking in to buy one of these
               | pieces of crap." - Louis Rossman [3]
               | 
               | Rossman's video continues for a half hour to bash the
               | Surface Laptop's lack of repair-ability and general poor
               | design...
               | 
               | [1] https://news.ycombinator.com/item?id=27257606
               | 
               | [2] https://news.ycombinator.com/item?id=27258123
               | 
               | [3] https://youtu.be/yswp0Bio4Oo
        
             | [deleted]
        
         | [deleted]
        
       | architect64 wrote:
       | Related: There's a startup with a laptop focused on
       | repairability, without sacrificing much thinness or style:
       | https://frame.work/about
        
       | ______- wrote:
       | For me I have boiled down my computing to a set of easily
       | repeatable steps to get going again if anything ever happens to
       | my device. All my most important data is in the cloud, so if a
       | device is stolen, I can log back into everything and continue my
       | computing. I just buy a new device and log back into everything,
       | which takes 30 mins tops. This actually works out cheaper than
       | getting it repaired!
        
         | josephcsible wrote:
         | And it's terrible for the environment.
        
       | Terretta wrote:
       | I genuinely do not want repairability anywhere near the top of
       | the list of performance and design trade offs.
       | 
       | Ruggedness, longevity, sure. Avoiding need to repair, definitely.
       | Repairability? Other concerns, things that change the day-to-day
       | use of the device, should weigh more.
       | 
       | Spent too many years as a full service PC network support small
       | business to _ever_ again want to deal with parts that aren't
       | actually attached to each other. Connection issues (especially on
       | heating and cooling, so intermittent) were essentially _all_ the
       | problems except a vanishingly small proportion that were
       | components.
       | 
       | The thing is, the repair shops get what's left after the design
       | is iterated until other problems are gone. So maybe only these
       | component failures are left. Reverting to the old methods of
       | replaceable components would likely re-introduce a massive class
       | of problems that have by and large been eliminated.
       | 
       | Only the remaining problems have a voice, who is advocating on
       | behalf of all the problems that the last 20 years of more solid
       | design eliminated?
       | 
       | // Apologies for the HN trope, but see also Chesterson's Fence, a
       | tech version of "get off my lawn".
        
         | bogwog wrote:
         | Right to repair isn't "obligation to repair devices yourself",
         | or "force manufacturers to redesign hardware so repair shops
         | jobs are easier".
         | 
         | It's about preventing certain business practices that hinder
         | the repair industry. Like when Apple forces their suppliers to
         | not sell components to anyone but them.
         | 
         | "Component level repair" is a thing that's done today. It
         | involves replacing individual components on a motherboard with
         | a microscope and soldering iron, special equipment, and smart
         | and well-trained people. That's what Rossman does regularly on
         | his Youtube channel.
         | 
         | But even if you have the skills and tools to replace a tiny
         | burned out IC on a motherboard, where do you get a replacement?
         | Apple doesn't allow suppliers to sell them to anyone.
        
           | 542458 wrote:
           | I don't think your first sentence is accurate - there is no
           | single standard definition for right to repair, and I have
           | absolutely seen people saying that right to repair includes
           | an obligation for manufacturers to redesign hardware so
           | repairs are easier. I've also seen people say it's only about
           | allowing schematic access and nothing else. I've seen people
           | say it includes unlocking bootloaders. IMO this is one of the
           | biggest problems with the right to repair movement: the goals
           | are fairly poorly defined.
        
             | gjsman-1000 wrote:
             | Louis Rossmann made a video giving his definition, which is
             | that parts are available. However, that is only his
             | definition, there is still broader community lack of focus
             | on what it means.
             | 
             | Some people think it means that Apple must make their
             | products easy to repair. Others think it means Apple must
             | every single chip available for independent purchase.
             | Others think it means Apple must only make available the
             | parts that they would provide their AASPs with (only
             | finished boards and displays, not individual chips).
        
         | Seirdy wrote:
         | I upvoted you because you presented an alternate view I hadn't
         | heard before, but I disagree.
         | 
         | After a few years, a laptop's battery degrades. In well under a
         | decade, Wirth's Law kicks in to make devices seem slow.
         | 
         | This attitude unintentionally suggests that people should turn
         | their entire computers into e-waste instead of just swapping
         | the battery or upgrading the RAM.
        
         | nrp wrote:
         | Repairability doesn't make products fragile or unreliable, poor
         | design and quality control does. Source: spent the last 18
         | months building a highly repairable product and putting it
         | through the same reliability tests less repairable products go
         | through.
         | 
         | A lot of repairability just comes down to making replacement
         | parts readily available too, which is orthogonal to the design.
        
           | 542458 wrote:
           | I respectfully disagree. I've worked on products where field
           | serviceability is a design goal. It absolutely can add
           | complexity and cost - after all, it's another design
           | constraint. Rivets and glue are faster, cheaper, smaller, and
           | often more reliable than screws. Soldered-on connectors are
           | more vibration resistant and smaller than pluggable ones.
           | Access panels can introduce structural weakness. Gluing or
           | welding cases shut provides environmental protection that's
           | difficult to achieve with screws.
           | 
           | Even making parts available can be a pain. I might want to
           | spin a new rev on a product where the old parts aren't
           | compatible with the new - but now I have to warehouse the old
           | in case anybody wants them. I might not actually warehouse
           | anything myself (contract manufacturer ships directly to
           | retailers), but now I have to find a way of warehousing
           | spares of everything. I might not have any good way of
           | packing/shipping some of these loose parts.
           | 
           | That's not to say R2R is a bad idea or anything (rather, I
           | think it's generally a good idea) - but it is not free, and
           | we should be realistic about that.
        
             | totalZero wrote:
             | You don't have to warehouse the old parts if you don't want
             | to. When you deprecate them, you can simply license someone
             | else to do so. They'd jump at the chance; parts are a
             | profitable business.
             | 
             | Automakers have been warehousing parts for decades. Here's
             | Toyota's catalog entry for a starter motor that fits a 1974
             | Corolla Coupe 1.6L A/T, which is available for under $200
             | via my local dealership:
             | https://parts.toyota.com/p/Toyota_1974_Corolla-
             | Coupe-16L-AT/...
             | 
             | The only reason to be anti-repair is if you want old
             | devices to become useless so that more new devices get sold
             | at retail. Automakers can't do this because if Toyota
             | screws me on parts, I can buy a Honda next time. Apple is
             | relatively peerless in many ways, and they also do their
             | best to keep people locked in to the MacOS/iOS ecosystem.
             | 
             | Your point about packing and shipping is ludicrous,
             | considering that all of the component manufacturers do that
             | for all of their products. How do you think a device gets
             | built? How does it get repaired under warranty? You just
             | put the component in a bag, put the bag in a box with some
             | foam, and voila. Electronic parts are fairly robust and
             | there's a huge market for them (Newegg, Mouser, Digikey,
             | etc).
             | 
             | When you say R2R "is not free," what you really mean is
             | that repair is more economical for the user. The
             | manufacturer isn't entitled to recurring revenue from
             | replacement of potentially reparable devices, and shouldn't
             | bake that revenue into their business model. That is an
             | entirely anti-consumer practice whose existence is a very
             | valid justification for regulators to open up a can of
             | whoop-ass on device manufacturers.
        
         | josephcsible wrote:
         | Nobody's saying that companies should have to make design
         | tradeoffs to make things easier to repair (e.g., making devices
         | bigger to fit sockets so components can be replaced without
         | soldering). We're just saying they should stop going out of
         | their way to make things harder to repair (e.g., withholding
         | schematics and service manuals that they already did the work
         | to write, and forcing suppliers to not sell their parts to
         | independent repair shops).
        
         | gravypod wrote:
         | > Repairability? Other concerns, things that change the day-to-
         | day use of the device, should weigh more.
         | 
         | I don't think repariability is something you need to put effort
         | into build into a product, it's something you put effort into
         | taking out of a product. Apple's engineers definitely have
         | things like what Louis uses for his repairs: board views,
         | schematics, diagnostics software. Louis gets these things from
         | illegal vendors in other countries who obtain them from Apple
         | workers. If Apple just sold these things to him he'd be willing
         | to pay but that's not in Apple's best interest.
         | 
         | Also, Apple prevents Louis from buying replacement parts
         | because they make their vendors agree to never sell the
         | components they use to anyone but apple.
         | 
         | > Other concerns, things that change the day-to-day use of the
         | device, should weigh more.
         | 
         | This avoids another massive externality: recycling and the
         | environment. Right now Apple's recycling program takes old
         | mostly working systems and shreds them. There's a reason we
         | should: Reduce, Reuse, and Recycle in that order.
         | 
         | > So maybe only these component failures are left. Reverting to
         | the old methods of replaceable components would likely re-
         | introduce a massive class of problems that have by and large
         | been eliminated.
         | 
         | The macbook repair community was at one point fixing a very
         | common issue by replacing a component with a slightly higher
         | spec part. The difference was 1/1000 th of a cent to 2/1000 th
         | of a cent in cost or something like that. Multiple iterations
         | of macbooks came out with this flaw until Apple employed a
         | similar fix.
         | 
         | I think another thing that's important to look at is how other
         | industries handle similar things. If you found something that
         | was:
         | 
         | 1. In a different industry.
         | 
         | 2. Had a similar experience ruining issue.
         | 
         | 3. Said issue was resolved by a consumer.
         | 
         | 4. Rather than ignoring the issue for years they very quickly
         | create a patch that takes the feedback from the end user.
         | 
         | We could then conclude that this adversarial relationship
         | between repair professionals is: not required to run a
         | profitable business, can lead to better products, and can make
         | everyone happy.
         | 
         | I happen to have one such example:
         | 
         | - https://nee.lv/2021/02/28/How-I-cut-GTA-Online-loading-
         | times...
         | 
         | - https://arstechnica.com/gaming/2021/03/developers-to-
         | update-...
         | 
         | We can conclude then that Apple explicitly does _not_ do this
         | out of their own will. Apple doesn 't have a hardware bug
         | bounty. Apple does not acknowledge when a community member
         | derives a fix for their product that works better then them.
         | 
         | I couldn't begin to imagine why Apple doesn't behave more like
         | this. It just seems to make more sense for everyone.
        
         | hourislate wrote:
         | Are you also against being able to upgrade a device, like
         | adding memory or a larger hard drive? Why can't repairability
         | be at the top of the list with performance and design?
         | 
         | Apple doesn't want you to fix its devices, it wants to force
         | you to either have them fix it or buy a new one. It's a
         | business decision not a technical one.
        
           | graywh wrote:
           | and it seems like of the time, the fix costs as much as a new
           | one
        
         | ksec wrote:
         | I agree I dont care about reparability by third party as long
         | as the devices is literally made _indestructible_. But If it
         | cant be made that way, why the trade offs?
         | 
         | Why should I loss all my Data on MacBook when its CPU, GPU, or
         | logic board has a problem?
         | 
         | Why does repairing a keyboard require replacing the half of the
         | laptop.
         | 
         | And why are these repair so expensive.
         | 
         | It is all about balance. And a lot of these balance in Apple
         | seems to be disintegrating since Steve Jobs passed away.
        
           | 8bitsrule wrote:
           | IMO, the balance in Apple disintegrated when Woz left.
        
         | nobodywasishere wrote:
         | Rossmann is not advocating for companies to change how they
         | design stuff. Primarily, he just wants companies to release
         | schematics (that they already have and aren't really
         | proprietary) and to stop making deals with manufacturers to
         | only sell custom parts to that company (which is what apple is
         | doing with one of their charge chips).
        
         | Greek0 wrote:
         | The repairability Rossmann is talking about is not user-
         | replaceable components. His repairs usually require soldering
         | to replace components.
         | 
         | One of his main critique points is that Apple makes it hard to
         | repair their products, even for electronics professionals. In
         | the past, Apple has also altered designs so that small
         | electrical problems suddenly fry the most expensive component
         | on the board, the CPU. Either this is an embarrassing, junior-
         | level oversight or a deliberate anti-repair-buy-new-hardware
         | tactic.
         | 
         | See, for example, https://www.youtube.com/watch?v=jahtu1_idVU
         | 
         | As such, it seems you are arguing against an idea that no one
         | is suggesting.
        
           | jeffbee wrote:
           | Maybe it's neither of those things. Maybe the design of the
           | board saved a few dollars, maybe it was required by some
           | other design constraint the vlogger doesn't perceive.
           | 
           | I don't personally have the time to watch a 20-minute video
           | to see what the hell he's talking about, but his overall
           | shtick of acting like one random vlogger can readily pinpoint
           | what thousands of professional EEs didn't notice in the
           | design phase is frankly silly, as is your false dichotomy.
        
             | Dah00n wrote:
             | Why do you argue against something you don't want to take
             | the time to understand? It's clear from you comment you
             | didn't watch the video - even if you hadn't said so
             | yourself. If you watch it you might both understand it
             | better and have something interesting to add. I don't get
             | why people comment on articles (and videos) they didn't
             | look at.
        
             | vecinu wrote:
             | > I don't personally have the time to watch a 20-minute
             | video to see what the hell he's talking about,
             | 
             | I personally find your reply in bad faith because both
             | Greek0 and 8bitsrule took the time to find and share the
             | video with you as well as explain the context around it.
             | 
             | That's not even considering the time that Louis Rossman
             | went through to make that "20 minute video" because it
             | takes much longer to film, edit and publish the damn thing.
             | 
             | This is like an extreme form of trolling to derail the
             | conversation, usually it's "please provide a source", which
             | someone did but you hand waved it away with "I don't have
             | time to watch it". It legitimately upset me.
        
             | 8bitsrule wrote:
             | I had the time to watch the video. He demonstrates
             | (schematics and images) that a common anti-boneheaded
             | design consideration Apple had adhered to in the past -
             | spacing high-voltage traces away from very-low-voltage
             | traces - disappeared in a more recent model (making it easy
             | for 40+ volts to reach the CPU).
             | 
             | One professional EE would absolutely notice this. So
             | there's no 'maybe' here.
        
       | jart wrote:
       | "The Mac Shop" in Wilmington DE thought it had the right to
       | repair macbooks too. They also believed they had a right to
       | recycle personal data on hard drives that got replaced whereas
       | apple would have likely just tossed it in the shredder. Be
       | careful about who you trust with valuable things.
        
         | josephcsible wrote:
         | Are you arguing that right to repair is a bad thing just
         | because one repair shop did something wrong?
        
       | [deleted]
        
       | defaultname wrote:
       | Rossmann is an important voice in the right to repair, however I
       | do feel like he _leaned into_ a certain audience, pandering to
       | them a bit as a reliable target for ad impressions, and it has
       | undermined his credibility. I hear about Rossmann most now when
       | some vicious Apple detractor uses him as an authority on things
       | having nothing to do with repair.
       | 
       | For instance Rossmann did a video titled "Apple watching &
       | logging EVERY APP YOU OPEN with new OS." (which is interesting
       | given that another of his videos is "Why I don't use Apple
       | products", "The horrible truth about Apple's repeated engineering
       | failures", "Is Apple using sweatshop labor in the US", etc --
       | there are dozens of these things) This is so ridiculously outside
       | of his wheelhouse or expertise, but it panders to an audience
       | that lines up to get fed that anti-Apple pablum.
       | 
       | When you see someone posting a Rossmann video, 9 times out 10 if
       | you look at their history it isn't some guy concerned about
       | repairing his iPhone or MacBook. Instead you'll find someone who
       | has spent years calling Apple users sheep and boasting about
       | their Windows Phone.
       | 
       | The guy is monetizing a certain base. Probably doing pretty well
       | out of it.
        
         | drumhead wrote:
         | This feels like one of those x is great but.... posts that you
         | see you in NSA or GCHQ manuals about influencing the narrative
         | in an online discussion. I saw a lot of it during the
         | Israeli/Palestinian conflict last week. This post feels the
         | same.
        
           | prvc wrote:
           | Or, just a run-of the-mill Apple fan.
        
           | VistaBrokeMyPC wrote:
           | It's unfortunate that the type of "directed discussion" you
           | are referring to works so well. It drives so much engagement
           | to the comment it ends up derailing threads on other sites,
           | i.e. 1000 comments but only a handful of top level ones. I
           | doubt the number of commenters that read like they took a
           | page out of the online misinformation manuals are actually on
           | a payroll to do so, but damn I sure am seeing this stuff
           | often lately.
        
         | lmilcin wrote:
         | > Rossmann is an important voice in the right to repair,
         | however I do feel like he leaned into a certain audience,
         | pandering to them a bit as a reliable target for ad
         | impressions, and it has undermined his credibility.
         | 
         | I don't see how pandering to your audience or making money on
         | ad impressions is undermining credibility.
         | 
         | Every politician is pandering to their constituents counting on
         | their votes.
         | 
         | > When you see someone posting a Rossmann video, 9 times out 10
         | if you look at their history it isn't some guy concerned about
         | repairing his iPhone or MacBook.
         | 
         | You are barely comprehensible.
         | 
         | Louis literally owns a company that repairs MacBooks. And if
         | you cared to watch his channel a little bit over the years as I
         | did, he build his user base not on ire for Apple but on his
         | expert knowledge on how to repair their products.
         | 
         | The channel is not just for people who want to repair their
         | MacBooks. The channels are for people who maybe at some point
         | were interested in MacBook repair (I went in for board
         | diagnosis) but then stayed because Louis had something more to
         | say.
         | 
         | > The guy is monetizing a certain base. Probably doing pretty
         | well out of it.
         | 
         | Is this jealousy I am hearing?
         | 
         | Is this a proof he isn't right?
         | 
         |  _EVERY_ channel on youtube with large userbase is earning some
         | money.
        
           | JKCalhoun wrote:
           | > I don't see how pandering to your audience or making money
           | on ad impressions is undermining credibility.
           | 
           | Being beholden to ads absolutely undermines your credibility
           | in my mind.
        
             | lmilcin wrote:
             | This guy literally owns his own, successful repair shop
             | business, outside of youtube channel.
             | 
             | He also shown he is not beholden to his channel by creating
             | thousands of hours of niche content on electronics repair
             | for electronics guys like me at a time when no other
             | electronics channel was too successful (eevblog was just
             | starting).
             | 
             | Going your way anybody successful is automatically
             | discredited because he is beholden to his business,
             | regardless to how he became successful or what he is
             | saying.
             | 
             | I don't see people moaning that anything Elon Musk says
             | cannot be trusted because he has invested a lot of money
             | into SpaceX or Tesla and as such he is beholden to his
             | businesses.
        
               | JKCalhoun wrote:
               | I was responding to the comment in general: that having
               | advertisers in no way compromises your credibility.
        
           | agloeregrets wrote:
           | > Every politician is pandering to their constituents
           | counting on their votes.
           | 
           | Using politicians as an example of how the guy is reputable
           | isn't the argument you are looking for.
        
         | webmobdev wrote:
         | When you see someone posting a Rossmann video, 9 times out 10
         | if you look at their history it isn't some guy concerned about
         | repairing his iPhone or MacBook.
         | 
         | Oh, please - as if only an Apple fan can have legitimate
         | concerns about an iDevice.
         | 
         | I am typing this on an iPad. I am a vocal Apple critic. (Go
         | through my post history here). Apple has turned a section of
         | their customer base against them because of their unethical
         | business tactics. Right to privacy and data protection is
         | intrinsically linked to your Right to Repair. Those of us who
         | have _invested_ in a product want to _own_ it completely, like
         | we do our car or house.
        
         | devwastaken wrote:
         | He wasn't wrong in any of those videos.
        
         | eganist wrote:
         | Yikes.
         | 
         | Distilled into its abstract, you're saying his primary
         | motivation isn't right to repair; it's to extract cash from his
         | viewers.
         | 
         | I'm not a fan of hit jobs especially when presented as
         | extensive prose to veil the attack. Please reconsider and
         | assume the best intentions in people. Unfortunately, I can't
         | assume the same of your comment because there was no reason for
         | you to author it except a personal distaste for the human
         | subject.
        
           | defaultname wrote:
           | This tact has been plied by a dozen different replies in a
           | dozen different but similar ways (some talking about prose,
           | while others claim it's incomprehensible).
           | 
           | Groan.
           | 
           | A large number of the replies I have gotten would normally be
           | deleted by mods, for good reason. If you're rewording to
           | conjure up flamebait or attacking by conspiracy because you
           | don't like a position, better to not post it.
           | 
           | "you're saying his primary motivation isn't right to repair;
           | it's to extract cash from his viewers."
           | 
           | Don't add your own pejorative narrative and then strike it
           | down. It adds nothing to HN and is flamebait.
           | 
           | Rossmann took his right to repair advocacy and branched out
           | into a personality engagement. For YouTube viewers who are
           | into that, or people who sympathize with his other positions,
           | good for you and good for him, but for the rest of us it's
           | just noise. I no longer pay attention to what he says because
           | his motives have been perverted.
        
             | eganist wrote:
             | > This tact has been plied by a dozen different replies in
             | a dozen different but similar ways (some talking about
             | prose, while others claim it's incomprehensible).
             | 
             | > Groan.
             | 
             | defaultname, I'm sorry you took offense. I'll see if I can
             | present it a bit differently.
             | 
             | The GP comment reads as if its author added fluff to
             | distract from the true nature of the comment -- an entirely
             | unsolicited rant that acts as flamebait on HN.
        
               | defaultname wrote:
               | Every comment on HN is "unsolicited". I certainly didn't
               | ask for your observation on this. Further, "rant"? Give
               | me a break.
               | 
               | Humorously the top comment to this submission is that
               | Rossmann is a "national treasure", along with some
               | commentary about some other guy and how they should do a
               | podcast together.
               | 
               | Nothing whatsoever to do with the submission. Just
               | slathering praise and adulation. Whatever floats
               | someone's boat and no skin off my back.
               | 
               | Did you, perchance, berate that comment for being some
               | sort of NSA-tactic astroturfing "praise-job" that was an
               | unsolicited rant? No? Gosh, I wonder why. Did you
               | conspire that it's subterfuge dropped by Google?
               | 
               | Declaring my comment flamebait is telling. It's a
               | completely banal observation about a conflict in
               | someone's position. The _many_ angry personal attacks
               | (such as yours) are not my doing, and reflect on your own
               | rather bizarre motivations.
        
               | eganist wrote:
               | > Declaring my comment flamebait is telling. It's a
               | completely banal observation about a conflict in
               | someone's position. The many angry personal attacks (such
               | as yours) are not my doing, and reflect on your own
               | rather bizarre motivations.
               | 
               | Hm... I applied the label to the original comment I
               | replied to, not yours.
               | 
               | But defaultname, I do see you're pretty new. Try not to
               | take things personally; even me labeling their comment as
               | flamebait is a description of the comment and style of
               | discourse rather than an assertion about the person.
               | 
               | The goal in the end is to have quality discussion where
               | we can all learn something and grow a bit, and none of
               | that happens if we either attack each other _or_ perceive
               | each others ' words as attacks.
               | 
               | For what it's worth, I do apologize if my words rubbed
               | you the wrong way. Certainly wasn't my intent.
        
               | foldr wrote:
               | Defaultname's original comment isn't flamebait. It just
               | expresses a fairly mild opinion about the direction that
               | Rossman's channel has taken. It's especially ironic that
               | you should be so concerned about assuming the best
               | intentions. When has Rossman ever done that in the case
               | of Apple?!
               | 
               | Like defaultname, I also think that Rossman has done a
               | lot of good, but that doesn't mean that everyone has to
               | love his YouTube channel or refrain from saying anything
               | critical about it.
        
         | addicted wrote:
         | And last week he released a video titled "The myth & fallacy
         | that one brand is the problem".
         | 
         | 3 days ago "ASUS becomes a meme" with the thumbnail text "ASUS
         | ARE YOU KIDDING".
         | 
         | The guy runs a Mac repair store. That's his day business. It
         | doesn't sound inauthentic that he would have more complaints
         | about Apple products.
         | 
         | Further, as far as right to repair is concerned, it's
         | undeniable that Apple is easily the worst of the lot, and has
         | used its massive market driving ability to move other companies
         | in that direction as well (although you can still find complete
         | hardware manuals for a Lenovo, HP, etc, which was never
         | possible with Apple).
        
           | gjsman-1000 wrote:
           | "it's undeniable that Apple is easily the worst of the lot"
           | 
           | Actually, it's quite deniable. You can't find Hardware repair
           | manuals for many if not most new PC laptops. Most PC laptops
           | have oversights in their design that would make Rossmann
           | blush if he took a look at them. My parents had a $500 2018
           | HP that the screen broke off of, after only a year of use,
           | even though it was always on a desk and it literally broke by
           | itself from just opening/closing because the hinges were too
           | weak for the 17" display or something.
        
             | fors wrote:
             | >> "for many if not most new PC laptops"
             | 
             | Curious how we are going to determine most here but Lenovo
             | and Dell make their service manuals easily available with
             | the service tag/serial. HP has service manuals available
             | with some Google fu (eg.
             | http://h10032.www1.hp.com/ctg/Manual/c06148960.pdf). There
             | are a lot of manufacturers who could do better but saying
             | "my parents 500$ HP laptop had no repair manual available
             | so it's not so bad that a 2000$ Apple machine does not have
             | one either" just sounds weird to me. If I have to
             | disassemble an Apple laptop I have to check iFixit, I also
             | need to own weird screwdrivers and if I had the repair
             | schematics (they do exist) I may be violating a copyright
             | or at least a ToU.
             | 
             | But this is all fine, it could be worse.
        
               | gjsman-1000 wrote:
               | Like I said earlier, one thing that bugs me about Louis
               | Rossmann is that he never examines possible ulterior
               | motives for Apple's decision making other than that they
               | are evil.
               | 
               | For example, a MacBook. Perhaps it's because China clones
               | everything and would happily clone a MacBook board and
               | sell that to unsuspecting people, so Apple doesn't want
               | to share info on where they got parts or the schematics.
               | You might disagree, and I do wish Apple would share this
               | info, but Louis could at least _examine_ this possible
               | argument.
        
               | CRConrad wrote:
               | > Perhaps it's because China clones everything and would
               | happily clone a MacBook board and sell that to
               | unsuspecting people
               | 
               | Isn't it "China" that _makes_ those MacBook boards
               | already? They wouldn 't need to clone anything, just make
               | some more of them.
        
               | LegitShady wrote:
               | Louis' biggest issue is he can't buy parts because apple
               | stops their suppliers from selling parts to other people,
               | and apple now designs devices so even authentic
               | screens/etc from other devices will cause errors.
               | 
               | The schematics are already out there. The issue is its
               | impossible to find parts. You can't take your 2 year old
               | apple to him to get its screen replaced, because there
               | are no screens available to buy for him to replace it
               | with. Apple doesn't let the manufacturers sell them,
               | apple doesn't sell them, and there aren't enough 'donor'
               | screens from devices broken in other ways to satisfy
               | demand.
               | 
               | Louis has done more examining than you give him credit
               | for, while you ignore a lot of the real issues at hand.
               | 
               | Locking down car repair to protect car IP and having no
               | parts available because your car manufacturer wants you
               | to buy a new car or pay for a refurbished car directly...
        
               | fors wrote:
               | Ah, so it's about board schematics and your parents HP
               | was just a sidenote. Yes, it would be nice if every
               | manufacturer would publish board schematics so performing
               | component level repairs would be easier.
               | 
               | Louis runs an Apple repair shop, so he complains about
               | the availability of Apple schematics. Seems reasonable.
               | It's not like the schematics aren't available, it's
               | mostly the hoops you/he has to jump through to get them
               | and even if he/you has them he might not be legally
               | allowed to use them.
               | 
               | And this all ignores the aspect of you complaining about
               | not having a service manual for a 500$ machine and Louis
               | complaining about not being able to service a 1700$ logic
               | board (which, if he can't repair it, might mean you have
               | to pay full price to replace a 3000$ laptop).
        
             | roywashere wrote:
             | I had that happen on my Dell Vostro laptop just after 25
             | months with 2 y warranty. A hinge of the lid broke. I was
             | able to contact support and order the new lid for about 35
             | euros and replaced it myself. Repairing was not super easy
             | because I had to remove so many components & the screen was
             | partly glued but it worked. After another year and a half
             | the new part broke in exactly the same way.
             | 
             | That was circa 2012. I'm not sure it would be possible with
             | 2021 Dells. We had lots more of miniaturization. And maybe
             | this actually made laptops also a little stronger!!
        
             | dataflow wrote:
             | > Actually, it's quite deniable. You can't find Hardware
             | repair manuals for many if not most new PC laptops.
             | 
             | Others are now going in this direction following Apple's
             | lead. Did you forget Apple literally goes so far as to make
             | the screws nonstandard just _deliberately_ out of spite for
             | repair? Did you forget about Error 53? And mind you, Apple
             | charges a premium. If Apple was charging $500 he would be
             | taking that into account too. It 's quite undeniable Apple
             | has stood out like a sore thumb for a long time. He
             | literally has hours (days? weeks?) of rants about
             | shenanigans unique to Apple going back for years so please
             | don't make us rehash them all here.
             | 
             | > Most PC laptops have oversights in their design that
             | would make Rossmann blush if he took a look at them. My
             | parents had a $500 2018 HP that the screen broke off of,
             | after only a year of use, even though it was always on a
             | desk and it literally broke by itself from just
             | opening/closing because the hinges were too weak for the
             | 17" display or something.
             | 
             | I thought the discussion was about hardware manuals. Not
             | product quality.
        
               | gjsman-1000 wrote:
               | "Others are now going in this direction following Apple's
               | lead. Did you forget Apple literally goes so far as to
               | make the screws nonstandard just deliberately out of
               | spite for repair?"
               | 
               | How do you _know_ that it is to spite repair? Apple
               | certainly knows that you can buy those screwdrivers for
               | less than $10 from iFixit for the last 6 years. If it was
               | to purely spite us, you 'd think they'd make them more
               | complicated or change them every year.
               | 
               | Instead, a more likely scenario is that it is to prevent
               | people who have no idea what they are doing from
               | following a YouTube tutorial, being overconfident in
               | their abilities, opening a machine, doing more damage,
               | and then having a more expensive repair. Or to prevent my
               | curious 10-year-old from opening the machine just because
               | he wants to have a look and then breaking something.
               | Which is a whole argument entirely as to whether that is
               | warranted, but it isn't necessarily spite.
               | 
               | Error 53? Another example where the actions may be
               | excessive, but it isn't necessarily spite. Can you
               | imagine what a hacked fingerprint sensor could do? If I
               | was a scammer, I'd set up my booth in the mall and swap
               | all my client's fingerprint scanners with fake ones. Yes,
               | Error 53 was an extreme reaction to that risk, but you
               | can't say it was sheer spite.
        
               | dataflow wrote:
               | > Instead, a more likely scenario is that it is to
               | prevent people who have no idea what they are doing from
               | opening a machine, doing more damage, and then having a
               | more expensive repair.
               | 
               | Oh _no_! So Apple is trying to _save_ people money
               | through all this? We 've been so blind to their
               | goodwill...
               | 
               | I like how you change the discussion topic so easily. We
               | went from discussing whether Apple is the worst R2R
               | offender to discussing the quality of their products and
               | now the discussion is about my assessment of _precisely
               | what percentage_ of what Apple does is out of _spite_
               | instead of other lame excuses to prevent people repairing
               | their products.
               | 
               | The entire discussion is about bad patterns of behavior
               | that have emerged over the years from a particular
               | company called Apple. The history of Apple's behavior is
               | _long_ and people are _not_ going to waste time rehashing
               | it all over again here, especially not when you 're
               | already aware of past events and yet only begrudgingly
               | acknowledge their existence as isolated events when
               | others force you to. That makes having a genuine
               | conversation about the topic pretty infeasible.
        
               | gjsman-1000 wrote:
               | Yes, Apple has bad behavior. Sorry, the conversation is
               | sometimes unclear from my Hacker News reader app and so
               | my changing the conversation is probably unintentional as
               | I didn't realize I was doing it, I apologize.
               | 
               | Yes, there is long history of behavior, but I think that
               | there could be more discussion about _why_ Apple does
               | things than just assuming bad behavior. I was trying to
               | give alternative explanations than just  "apple is being
               | bad as usual."
        
               | dataflow wrote:
               | The history is absolutely _crucial_ here because the lack
               | of people 's interests in "alternative explanations" at
               | this point in time _is literally the history_. There was
               | room for it in the past, people gave the benefit of the
               | doubt, and then _year after year_ Apple kept debunking it
               | through more and more _consistent_ bad behavior. The ship
               | has sailed already. At _some_ point you gotta realize the
               | doubt that you 're so generously trying to give them the
               | benefit of has been _vanishing_.
        
               | totalZero wrote:
               | I agree with you in large part, but you are forgetting
               | that pentalobe tools are not easy to find in some
               | countries. In Chile, which is a relatively developed
               | country compared to its neighbors, I went to a shop to
               | buy a pentalobe screwdriver. It took me a couple of
               | afternoons to find the shop. They quoted me something
               | like $35 for a set of screwdrivers (they didn't sell them
               | individually), or $30 to do the service for me.
        
               | josephcsible wrote:
               | > How do you _know_ that it is to spite repair?
               | 
               | Can you name a single advantage of pentalobe screws over
               | pre-existing standard screw heads like Torx? If not, then
               | Occam's razor is how I know.
        
               | samatman wrote:
               | I can in fact.
               | 
               | Really tiny Torx screws are easy to strip the head on.
               | I've done it more than once, to my considerable regret.
               | 
               | Pentalobes are harder to strip, because a pentagon is
               | less like a circle than a hexagon is.
               | 
               | Are they the Platonic ideal of a screw head for the exact
               | size used in iPhones? No idea, I'm not a mechanical
               | engineer. Just a klutz who has stripped a few tiny Torx
               | screws with my big ol' meat hands.
        
               | josephcsible wrote:
               | Isn't Torx basically a hexagram rather than a hexagon? To
               | me, pentalobe looks closer to circular than Torx does.
               | Also, how much have you worked with tiny pentalobe screws
               | compared to tiny Torx screws? Is it possible you've seen
               | the latter strip more just because you've used them more?
        
             | that_guy_iain wrote:
             | No other company, as far as I am aware, has 2nd hand parts
             | seized as counterfeits. Until another company does that,
             | Apple is undeniably the worst
        
         | JKCalhoun wrote:
         | Interesting. I only stumbled upon one of his repair videos a
         | few years back -- was frankly blown away by his meticulous
         | identification and cross referencing of specific chips, his
         | ability to replace surface-mount components.
         | 
         | It left me with an appreciation for someone who can dedicate
         | themselves to this depth of esoterica and make something I
         | thought impossible look ... doable by an enthusiast?
         | 
         | But from your comment I wonder about that _audience_ you
         | mention: anti-Apple.
         | 
         | Because something that I also took away from his videos was
         | this sense that technology, and I'm talking about the day to
         | day things in our lives, has gone completely beyond any normal
         | person's ability to repair, diagnose, or, really, understand at
         | all.
         | 
         | I was careful not to say he made the repairs look _easy_ -- he
         | made repair look _doable_ but also underscored just what the
         | layman is up against (SMDs, obscure codes on chips that are
         | little bigger than fleas, specialized tools to open cases,
         | paper-thin ribbon cables, etc.).
         | 
         | I think his audience is broader than just anti-Apple. Perhaps
         | they're upset about _all_ of the ways in which we have become
         | enslaved to devices we can 't understand.
        
           | webmobdev wrote:
           | I'm talking about the day to day things in our lives, has
           | gone completely beyond any normal person's ability to repair,
           | diagnose, or, really, understand at all.
           | 
           | A "normal" person's inability to understand or repair is
           | limited by the lack of the literature, tools and parts - not
           | because technology has "advanced". (To a lay person, any
           | technology that they doesn't understand is akin to magic to
           | them). And this is ignoring the glaring obvious - things are
           | today being deliberately designed to be unrepairable because
           | that's more profitable for company's like Apple that even
           | lobby against any Right to Repair legislation. Remember, if
           | they want these companies can design things to be easily
           | repairable - e.g. concept
           | https://frame.work/blog/introducing-the-framework-laptop
        
           | rdedev wrote:
           | He had a couple of videos where he went looking for buying a
           | new office space. Those were, in his words, the best
           | performing videos of his channel. Real estate stuff. A lot of
           | the people who watch his stuff relate to his frustrations on
           | a personal level
        
         | fredgrott wrote:
         | ahem, get real info jAck.. his main income is not monetizing
         | youtube vids.
         | 
         | its...wat for it!
         | 
         | repairing macs!
         | 
         | The way he monetizes vids is via his item store. Which you
         | would know if you video just one single vid
        
           | defaultname wrote:
           | His YouTube channel is estimated to net him $500K+ per year
           | with negligible expenses. His business has an estimated
           | _revenue_ , per the linked article, of 1-2 million per year,
           | with 15 employees or so.
           | 
           | In all probability the YT channel is much more lucrative than
           | the business is.
        
             | dahart wrote:
             | Where are you getting your speculative estimates? I just
             | googled it and see numbers about a tenth of what you're
             | suggesting for 1.5M subscribers. It doesn't seem probable
             | at all that his channel is more lucrative. I also don't
             | understand why you emphasized "revenue" for the repair
             | business, when the YT income is also revenue, or how you
             | know what his YT channel expenses are. Care to elaborate?
        
               | defaultname wrote:
               | There are a number of sources that put him in that league
               | given his number of videos and engagement.
               | 
               | As to why I emphasized revenue, the expense to run a
               | YouTube channel from a little room is a world removed
               | from running a repair business with 15 employees.
        
               | dahart wrote:
               | Please, do share a "number" of sources, that was my
               | question: where are you getting the info you're using to
               | speculate? From my own sources (Google search), it seems
               | like you might be exaggerating.
               | 
               | What is your point is about the YT revenue vs the repair
               | revenue? Why do you assume they're separate things? Maybe
               | the YT channel is marketing for the repair business, and
               | both operate as a single entity? Highly monetized YT
               | channels frequently require a staff to maintain, to do
               | filming and editing, writing and research, marketing and
               | SEO, not to mention the time investment to produce a lot
               | of content. How do you know what's involved behind the
               | scenes of this particular channel? Why are you certain
               | the expenses are negligible and don't involve employees?
               | People just baselessly assuming YT vids are easy and
               | cheap is one of the reasons so few people make money on
               | YT, and so many people share myths about who's getting
               | lucky and by how much.
        
               | bogwog wrote:
               | Regardless, why would it even matter? "Louis makes 500k
               | per year from Youtube ads" is not a valid response to
               | "Apple is harming consumers and destroying the
               | environment"
        
         | CivBase wrote:
         | Apple critics like to watch content produced by someone who
         | regularly critisizes Apple. So what? No surprises there.
         | 
         | Yeah, he often talks about things outside his wheelhouse. He
         | has an entire series about real estate in NYC. That doesn't
         | make his actions and commentary regarding right to repair any
         | less legitimate.
        
         | henriquez wrote:
         | > "The horrible truth about Apple's repeated engineering
         | failures"
         | 
         | This is totally in his wheelhouse and expertise since he does
         | circuit board repair for Apple devices. You can thank YouTube's
         | algorithm for the inflammatory title.
        
           | foldr wrote:
           | It's not really. There's a big gap between knowing how to
           | repair circuit boards (which is mostly about part sourcing
           | and being good with a hot air station) and understanding the
           | design of a modern motherboard, which is highly complex. He
           | has loud opinions about laptop design, but it's worth bearing
           | in mind that he's never designed even a simple piece of
           | electronics in his life.
        
             | Applejinx wrote:
             | I've seen very little of him, and didn't know he was 'The
             | Right To Repair Guy', but I saw him freak out over an Apple
             | laptop because he took the back off and the fan was not
             | directly over the chip like in gamer PCs.
             | 
             | This, in a machine that's been designed for generations to
             | have a fan pull air aggressively THROUGH a channel, the
             | only path the air can go, that goes directly across the CPU
             | heatsink. This is not a 'circulating the air' situation: a
             | laptop can't do that. It's an overall system with many
             | considerations (turbulence, air handling noise) that is no
             | longer a system at all if you take the top of the duct off.
             | You cannot run that sort of machine with the case taken
             | apart, it's part of the ducting.
             | 
             | Either he's dishonest for effect (and clicks), or he's
             | considerably dumber than a drummer and college dropout
             | (yours truly! derp!) about cooling airflow in a constrained
             | duct inside a laptop. At face value, he's dumber. For his
             | sake I hope he's dishonest.
        
               | tokamak-teapot wrote:
               | I don't think he's 'dumb'. Just not an engineer. He
               | unscrews computers and replaces parts and puts them back
               | together. I'm disappointed he doesn't concentrate on the
               | important topic of right to repair and finds things to
               | criticise that seem like they're chosen to play to the
               | lowest common denominator.
        
               | wsay wrote:
               | Sounds like you misunderstood the criticisms of that
               | laptops cooling design (which was abysmal to the point
               | where it pretty much had to be deliberate). I would
               | suggest refraining from calling people dumber than
               | yourself, until you're totally sure how dumb you actually
               | are.
        
               | foldr wrote:
               | Unfortunately Rossman's critique of the cooling design
               | really is as silly as Applejinx suggests. For some reason
               | he seems to think that fans need to be next to the things
               | that they are cooling.
        
             | bloggie wrote:
             | As someone who was a mechanic, and later became an
             | engineer, this is the main reason why I find Rossman's
             | videos insufferable. He is constantly making assumptions
             | about how electronics are designed based on his views as a
             | repair man. As a mechanic I made the same assumptions, but
             | I was later able to learn that every decision an engineer
             | makes is one of compromise, based on hundreds of variables
             | that the mechanic does not know about because of the narrow
             | view that any technician has concerning the product that
             | they are servicing: observing the hard shell of an egg and
             | assuming that the contents must be equally hard.
        
             | varispeed wrote:
             | You are the "you can't criticise a movie if you are not a
             | seasoned director" kind...
        
               | foldr wrote:
               | I don't think that's a good analogy. This is like being
               | critiqued on your software architecture by someone who's
               | never written 'Hello World'.
        
               | AwaAwa wrote:
               | Seems more like being critiqued on your software
               | architecture by someone who has to debug your code.
        
               | foldr wrote:
               | I'd hope that the person debugging my code had written at
               | least one program of their own. If not, I wouldn't be
               | particularly interested in their opinions on software
               | architecture.
        
             | WesolyKubeczek wrote:
             | If only everyone on the HN really adhered to the "ne sutor
             | supra crepidam" principle, I bet an entry with a dozen
             | comments would be considered crowded.
             | 
             | Just saying.
        
             | m55au wrote:
             | > the design of a modern motherboard, which is highly
             | complex
             | 
             | The design of a modern motherboard is far from complex
             | since all the complexity has pretty much been hidden inside
             | the black boxes of highly integrated circuits. You as a
             | designer do not in general need to concern yourself with
             | the implementation details and just need to understand the
             | interfaces, similar to, for example, using python's numpy
             | as opposed to writing BLAS or LAPACK from scratch.
        
               | foldr wrote:
               | What knowledge and experience do you have of designing
               | motherboards or other similarly complex PCBs?
               | 
               | Getting GHz frequency circuits to work requires much more
               | than just understanding the digital interfaces.
               | 
               | If you think designing and laying out a modern
               | motherboard is "easy", then there's a 1% chance that
               | you're a highly experienced and capable electronic
               | engineer, and a 99% chance that you just have no idea
               | about the existence of entire classes of problems that
               | need to be solved to make a motherboard work.
        
               | m55au wrote:
               | Would not call myself an experienced electronics engineer
               | (have only gotten into RF lately, but yes I know about
               | signal integrity and EMI problems), but getting GHz
               | circuits to work on a modern motherboard is not as big of
               | a deal as you might think mainly because it is a "solved
               | problem" with best practices and design tools, and there
               | are just not really that many things to connect together.
               | 
               | I am not saying it is trivial or that Rossmann could do
               | it with his knowledge (no, he could not) or that anyone
               | could do it. I just claimed that in the grand scheme of
               | things it is not "highly complex" (as opposed to pretty
               | much anything analog, or proper RF, or getting the actual
               | implementation inside the chips correct).
        
               | foldr wrote:
               | It seems that we agree then. Rossman is operating well
               | outside his knowledge and expertise when critiquing the
               | design of a motherboard. As far as I know the guy has
               | never so much as blinked an LED with an Arduino, or
               | designed a simple two-sided low frequency PCB. A
               | motherboard is way more complex than anything a hobbyist
               | electronics enthusiast will ever work on.
               | 
               | If you haven't actually been involved in designing a
               | motherboard yourself, I'm also inclined to believe that
               | there might well be complexities that you're unaware of.
               | Power management is complex. Routing hundreds of length-
               | matched high frequency traces is complex. Low power
               | circuits are complex. Safely charging LiPo batteries is
               | complex. If you can show me something similarly complex
               | that you've done yourself, then I'll be willing to
               | believe your claim that all of this is not really very
               | difficult.
        
               | m55au wrote:
               | I think it depends on what he is specifically
               | criticizing.
               | 
               | I have not designed a motherboard, but plenty of smaller
               | digital IC-based schematics and PCBs and in my experience
               | the most problematic part has been either erroneous or
               | lack of proper documentation or bugs in ICs which there
               | are plenty of.
               | 
               | What I recommend you to do is to compare the schematics
               | of, for example, Thinkpad T420 and Keithley 2001 both of
               | which should be available with a search. What you will
               | find is that the former is a collection of specialized
               | chips (including one for battery charging) with mostly
               | datasheet reference design based implementations + bunch
               | of mosfets for enabling/disabling/routing signals,
               | whereas the latter has almost none of that and plenty of
               | analog "cleverness" and "raw" digital design, let alone
               | the power input, which in my opinion was totally
               | overdesigned. Or take any oscilloscope, where you need to
               | design not only a computer but also an analog front-end +
               | high frequency signal processing, not only routing. And
               | I'm not even going into the actual RF board designs which
               | you are probably well aware of is more physics than
               | electronics.
               | 
               | Again I am not saying that it is easy for any guy on the
               | street, but "relatively easy" to understand what is going
               | on on the motherboard as opposed to the actual complex
               | stuff. So if you see a common fault among many
               | motherboards you can probably conclude that that specific
               | area of the design was bad and criticize that. Whether
               | the criticism is valid might be another question, but I
               | would not automatically dismiss it.
               | 
               | Edit: I will put designing a motherboard on my todo list.
        
           | defaultname wrote:
           | I referred to the operating system commentary as having
           | nothing to do with his wheelhouse. The other videos just give
           | a context to his...theme.
           | 
           | Further, blaming YouTube for someone's pandering to the
           | basest audience seems dubious.
        
             | simion314 wrote:
             | Apple tracking what apps you launch, when you launch them
             | and using a plain text protocol is fucking disgusting,
             | anyone has the right to feel this disgust and share it ,
             | many non technical people will nit have the chance to hear
             | the truth about Apple (how many iOS users know about the
             | malware issue , about the CPU down-clocking behind your
             | back or other true facts about Apple)...
        
               | gjsman-1000 wrote:
               | "or other true facts about Apple)"
               | 
               | Except everything you just listed is mostly _not_ true or
               | unique to Apple.
               | 
               | The apps that you launch? That was the developer
               | certificate, not the app, over the same protocol for
               | verifying certificates that is used in Windows
               | SmartScreen and other systems.
               | 
               | The malware issue? Every statistic shows iOS has less
               | malware than Android, so why exactly is that a complaint?
               | 
               | CPU down clocking? iOS warns you your battery is old,
               | warns you this may cause slowness, a battery repair is
               | like $50 or so, and it does that so that the thing
               | doesn't crash and restart randomly just as Android phones
               | will also do if their batteries are old.
        
               | simion314 wrote:
               | Sure dude, it was not the app name sent in plain text but
               | the app certificate, what is the difference ? Either
               | Apple does not care about your privacy or they really
               | care but are incompetent, chose one or other or both OR
               | impress me with some mental gymnastics that makes Apple
               | look good.
               | 
               | >(malware...)so why exactly is that a complaint?
               | 
               | Because some good people at Apple prepared emails to sent
               | tot he victims but Tim decided that is bad for PR so fuck
               | the victims. Aka people need to know that if Apple has to
               | chose between PR or the customer PR is on top.
               | 
               | >CPU down clocking? iOS warns you your battery is old,
               | warns you this may cause slowness,
               | 
               | You are the problem, Apple only does this after a class
               | action lawsuit, you either are very misinformed or you
               | are intentionally misinforming people. It is not an
               | isolated incident where Apple is doing something fair for
               | the user only when forced(similar cases with bad GPUs,
               | keyboards,batteries)
        
               | gjsman-1000 wrote:
               | "Sure dude, it was not the app name sent in plain text
               | but the app certificate, what is the difference?"
               | 
               | Every OS on the planet will verify developer certificates
               | to ensure that the app you are using is genuine. Windows
               | uses SmartScreen, for example. Like I said, it's the same
               | protocol (OCSP - Online Certificate Status Protocol)
               | Windows and other apps use for certificate verification,
               | so Apple is hardly doing anything wrong or being
               | incompetent by not reinventing the wheel.
               | 
               | "Because some good people at Apple prepared emails to
               | sent tot he victims but Tim decided that is bad for PR so
               | fuck the victims. Aka people need to know that if Apple
               | has to chose between PR or the customer PR is on top."
               | 
               | Understandable for three reasons: 1. It would cause major
               | unwarranted panic that could cause additional attacks.
               | I.e. A phishing scam saying "click here to be protected
               | from the iPhone attack!" 2. The malware in question did
               | not have any known function and didn't actually do
               | anything or send anything to anyone. In other words,
               | despite being prevalent, it was completely harmless. 3.
               | The malware would be automatically removed from the
               | device after a restart or software update, which most
               | customers were likely enough to do naturally.
               | 
               | "You are the problem, Apple only does this after a class
               | action lawsuit,"
               | 
               | Android quickly copied Apple and added warnings because
               | Android never notified the user up to that lawsuit
               | either. To the end user, even though Android didn't
               | typically slow the device down, the Android phone would
               | just crash and restart randomly when under too much CPU
               | load.
        
               | simion314 wrote:
               | >Every OS on the planet will verify developer
               | certificates ...
               | 
               | In plain text? I know how this shit works, I digitally
               | signed things before, and for this verification there is
               | no need for internet. So copy pasted a lot of tech stuff
               | there but it is complexly wrong. I could explain it how
               | it works and why intenet is not needed but you could use
               | google and figure it out, then find out what exactly
               | Apple was checking(it was not the developer signiture).
               | 
               | >Understandable for three reasons: 1. It would cause
               | major unwarranted panic that could cause additional
               | attacks. I.e. A phishing scam saying "click here to be
               | protected from the iPhone attack!"
               | 
               | Tim could hire some competent guy to write a clear email
               | to prevent this. Also your point insinuates that you can
               | cause a lot of damage to an iOS device with just an email
               | and a link!! be careful Apple might not like you
               | insinuating iOs is such terrible at security.
               | 
               | >2. The malware in question did not have any known
               | function and didn't actually do anything or send anything
               | to anyone. In other words, despite being prevalent, it
               | was completely harmless.
               | 
               | Cure, malware sending data over the intenet behind the
               | users back is harmless.
               | 
               | The conclusion is that Apple care more about PR, if
               | Facebook would have sent one single bit of the users data
               | Apple is putting a big article in the newspaper, if some
               | malware is sending the exact same bit of data Apple
               | changes it's mind last minute and keeps it hidden from
               | the user.
               | 
               | >Android quickly copied Apple a
               | 
               | Ah, OK so Apple and Google shit stinks as bad, nothing
               | new... Apple and Google are in the same boat, just one
               | has some better PR and a big army of fanboys. Luckily the
               | users found out and a judge forced this assholes
               | companies to confess, otherwise next time the storage
               | would say 500Gb but in reality would be half.
        
               | gjsman-1000 wrote:
               | "In plain text? I know how this shit works, I digitally
               | signed things before, and for this verification there is
               | no need for internet. So copy pasted a lot of tech stuff
               | there but it is complexly wrong. I could explain it how
               | it works and why intenet is not needed but you could use
               | google and figure it out, then find out what exactly
               | Apple was checking(it was not the developer signiture)."
               | 
               | Actually, you do need the internet to ensure that the
               | certificate was not revoked. This is partly why Apple put
               | in the whole App Notarization thing in Catalina, because
               | when you Notarize the app, MacOS can check if the
               | Notarization was revoked whereas a simple Developer
               | Certificate from a security company is a harder thing to
               | revoke on demand or to check the authenticity of.
               | 
               | Notarization gives Apple, for better or worse, to
               | immediately revoke a Developer Certificate without the
               | need to check in with the Developer and have the
               | developer signing certificate revoked from GeoTrust or
               | whoever issued it. The Mac then checks in with Apple
               | servers if the notarization is valid, and if it is valid,
               | the app runs; and if it isn't valid, it knows it's been
               | tampered with and revokes the app.
               | 
               | One benefit of Notarization is that it helps protect
               | Apple and MacOS users from developer supply-side attacks
               | like XcodeGhost. If the developer was compromised
               | resulting in the code's legitimate source being poisoned
               | and a hacked update was distributed, Apple could still
               | immediately revoke that app because the Mac checks in
               | when online.
               | 
               | "Tim could hire some competent guy to write a clear email
               | to prevent this. Also your point insinuates that you can
               | cause a lot of damage to an iOS device with just an email
               | and a link!! be careful Apple might not like you
               | insinuating iOs is such terrible at security."
               | 
               | I said Phishing Scam. A scam where you enter your credit
               | card info for a fictional security software. Not all
               | scams require a software hack.
               | 
               | "Cure, malware sending data over the intenet behind the
               | users back is harmless."
               | 
               | Researchers analyzed it and concluded that it sent
               | nothing back to the hackers. So it was indeed harmless.
               | Apple also knew that their updates have a 90%+ opt-in
               | rate, so when the next update went out, most users would
               | have it automatically removed, and anyone who didn't
               | update would likely restart their iPhone at some point,
               | in which case AppleMobileFileIntegrity would detect and
               | kill it.
               | 
               | "Ah, OK so Apple and Google shit stinks as bad, nothing
               | new... Apple and Google are in the same boat, just one
               | has some better PR and a big army of fanboys. Luckily the
               | users found out and a judge forced this assholes
               | companies to confess, otherwise next time the storage
               | would say 500Gb but in reality would be half."
               | 
               | What BS are you spouting?
        
               | simion314 wrote:
               | Even if you don't like it Apple already admitted it was a
               | bad implementation and they are fixing it. (maybe next
               | time they put more competent people and give them what
               | they need to implement things right especially when it is
               | about privacy, the thing Apple is screening this days)
               | 
               | >What BS are you spouting?
               | 
               | Big companies downgrading your hardware capabilities
               | behind your back, then denying it until a judge forces
               | them to admit and pay the users. If Apple would not have
               | been caught with the CPu downclockingm, storage would be
               | next for sure.
        
             | dkdk8283 wrote:
             | It isn't dubious. He posts for engagement and money. You
             | can absolutely blame youtube for incentivizing bad
             | behavior.
        
           | judge2020 wrote:
           | > since he does circuit board repair for Apple devices.
           | 
           | And thus, the insight comes from someone who only repairs the
           | components, not someone who knows about designing them. I
           | wouldn't trust my mechanic to tell me that my car's engine
           | was designed badly because chances are that opinion is solely
           | based on how easy/cheap it is to repair.
        
             | bsder wrote:
             | > I wouldn't trust my mechanic to tell me that my car's
             | engine was designed badly
             | 
             | Um, I would. Easiness of repair is a part of a car
             | lifecycle.
             | 
             | When buying a new car, my first stop is my mechanic. They
             | know all the failure modes of the new cars. They also know
             | which cars _don 't have common failure modes_.
             | 
             | There are engines where you have to drop the whole thing to
             | do basic things like change spark plugs. There are engines
             | where if you lose the timing belt the engine will eat
             | itself. etc.
             | 
             | Those are badly designed engines.
        
             | Causality1 wrote:
             | If your mechanic tells you not to buy a model of car
             | because he keeps seeing them come in with engine failure at
             | low mileage you'd be a fool not to listen to him.
        
             | gambiting wrote:
             | I get your point, but even your car mechanic would be able
             | to tell if a component they worked with previously has
             | changed _only_ to make it more difficult to replace. You
             | might argue  "how do you know that was the only reason" -
             | well, Rossman has a video on a USB-C charging controller
             | embedded into the macbooks, previously if that burnt
             | out(and they do burn out) he could just buy the chip itself
             | online for a dollar. But after one iteration of macbooks,
             | apple replaced it with identical chip with a changed pin
             | layout and model number incremented by one - and they have
             | secured exclusive production of this chip, so you can't buy
             | this for a dollar any more. There is no hidden design
             | reason here - it was clearly changed to stop people like
             | him from repairing macbooks, because their specific chip
             | revision is not available on the open market.
        
               | mokus wrote:
               | I understand about the frustration of not being able to
               | source the part, but a change in a single IC or
               | connector's pin mapping absolutely can be a performance
               | improvement alone.
               | 
               | I'm lobbying at work now for one such case. Sometimes the
               | existing pin assignments are just bad, and that can
               | destroy signal integrity, increase layout complexity (and
               | thus board cost) and negatively affect EMC performance. I
               | don't know whether that is the case here but I wouldn't
               | automatically trust someone's judgment on it without
               | knowing their level of expertise on high speed layout
               | design.
        
               | josephcsible wrote:
               | But don't forget this part of the post: "and they have
               | secured exclusive production of this chip, so you can't
               | buy this for a dollar any more". There may have been a
               | legitimate reason to change the pinout, but there was no
               | reason other than greed to prohibit the vendor from
               | selling the new chip to anyone else.
        
               | mokus wrote:
               | Absolutely agree, but that's a whole new can of worms and
               | outside the point I was making (which was that it is not
               | obvious that they made this change for the SOLE purpose
               | of preventing repairs). Do we force them to sell the M1
               | module as well? Individual chips from that module? I'm
               | all for that, personally, but good luck getting that
               | passed. And assuming we can't make them do that, what is
               | the line between those parts and the less special ones
               | like this one?
        
               | bloggie wrote:
               | > There is no hidden design reason here - it was clearly
               | changed to stop people like him from repairing macbooks,
               | because their specific chip revision is not available on
               | the open market.
               | 
               | This is an assumption. It's an assumption based on the
               | assumption that designers would put time and effort into
               | making a simple replacement operation somewhat more
               | difficult. I can make an assumption too: that the
               | designers wanted a new chip revision to fix some small
               | errata, to have a custom pinout to ease routing, or to
               | break out an additional pin or two to allow more reliable
               | testing. This assumption is based on the assumption that
               | Apple wants to make good quality products and puts time
               | and money into DFT/DFM.
        
               | webmobdev wrote:
               | It's an assumption based on the assumption that designers
               | would put time and effort into making a simple
               | replacement operation somewhat more difficult.
               | 
               | And it's a very genuine and valid assumption supported by
               | an industry practice called _Planned obsolescence_ -
               | https://en.wikipedia.org/wiki/Planned_obsolescence
        
               | gjsman-1000 wrote:
               | However, if you take a look, Apple does perhaps the least
               | planned obsolescence of any tech company, period. iOS
               | updates are now going, like, 6+ years back on phones
               | while Android flagships were lucky to get 2 years or any
               | at all, for example.
        
               | judge2020 wrote:
               | For reference:
               | 
               | https://www.apple.com/ios/ios-14/features/#:~:text=iOS%C2
               | %A0...
               | 
               | The iPhone 6s was released September 25, 2015. This is
               | mainly still supported because it's a very popular phone
               | in India and other low-income countries, but it's there.
        
               | webmobdev wrote:
               | They do provide updates, but the devices also become
               | slower either by design (batterygate) and / or through
               | software bloat. Moreover, it doesn't at all excuse their
               | hardwares deliberately designed to be hard to repair.
        
               | gambiting wrote:
               | Except they don't make this chip - it's made by an
               | external 3rd party. And that third party sells all
               | revisions of this chip, except for the one used in
               | MacBooks now. Rossman asserts that it's because Apple
               | bound them contractually to do so - why would they sell
               | every other revision openly to anyone with money,
               | _except_ for the one used in MacBooks?
        
               | bloggie wrote:
               | This happens a lot, I have done it myself. When you buy
               | enough volume you can buy custom packaging, or custom
               | chips from these vendors. The license can be exclusive,
               | for example if Apple asked for some development that cost
               | them some NRE fees, or it can be non-exclusive, and the
               | vendor can decide not to sell the custom version due to
               | insufficient demand or some other non-technical reason.
        
               | gambiting wrote:
               | Fair enough, but the final result of that change is that
               | what used to be a 50c + labour repair is now a full
               | motherboard replacement because you can't buy the chip
               | separately.
        
               | bloggie wrote:
               | I agree, but I think it's much more likely that Apple
               | simply did not consider this case, rather than actively
               | working against having commonly-available replacement
               | components on every board. Apple does not replace
               | components, they replace motherboards. I think you'll
               | find that as volume increases, this kind of practice
               | becomes more common, as a way to reduce cost, increase
               | yield, reduce board size, etc. And, that this will be
               | true for even lower volumes in the future as customized
               | silicon becomes more feasible at lower volumes, such as
               | 10k or 100k units, as we're seeing with companies like
               | SiFive popping up.
        
               | gjsman-1000 wrote:
               | Also, something that put me off about him is that he
               | always assumes that Apple is doing this because they are
               | nefarious, so he sometimes fails to see the bigger
               | picture.
               | 
               | If I was a big company for example, protecting the chip I
               | may have helped design from being used in other products
               | is boilerplate legal agreement. I don't have an evil
               | motive or want to stop repair and screw Louis, it's just
               | one of the default things I throw in my legal agreements
               | so Huawei doesn't make their Matebooks or whatever with
               | the same chip I helped improve.
               | 
               | Louis always assumes Apple hates repair and is fighting
               | actively against him but doesn't take a look to see some
               | of the broader reasons why. He doesn't make a video
               | explaining, for example, some of the more logical less-
               | diabolical reasons Apple might do something.
               | 
               | This doesn't mean you have to agree with Apple. I just
               | think Louis would be far better off if he just gave some
               | logical reasons why Apple might have done something and
               | tried to rebut those instead of assuming Apple is evil,
               | because that's an easy straw-man to fight.
        
               | Nullabillity wrote:
               | > If I was a big company for example, protecting the chip
               | I may have helped design from being used in other
               | products is boilerplate legal agreement. I don't have an
               | evil motive or want to stop repair and screw Louis, it's
               | just one of the default things I throw in my legal
               | agreements so Huawei doesn't make their Matebooks or
               | whatever with the same chip I helped improve.
               | 
               | That just means that you wrote evil into your default
               | contract.
        
               | dijit wrote:
               | For the little it's worth: cars are mostly computer now.
               | 
               | I come from a family of mechanics, my grandfather
               | lamented new cars and their electronics because it's
               | harder to repair, he doesn't try to understand the reason
               | why, just that it's harder now because the manufacturers
               | "did it to him" to prevent third party repairs.
               | 
               | You can argue that the electronics are to prevent cheaper
               | repairs, but there is another truth there: the ECU is an
               | almost required component for decent fuel efficiency.
        
               | II2II wrote:
               | Rossman has also made it clear that right to repair is
               | concerned with things like access to replacement parts,
               | and has stated that it is not about things being more
               | difficult to repair due to technological change. An
               | example he gave is that he may grumble about having to
               | reball a chip, but people can still do that. On the other
               | hand, there is very little they can do if they need a
               | repacement chip they are denied access to. (Their only
               | recourse are doner boards, and even that has limits.)
        
               | BombNullIsland wrote:
               | Perhaps. But it was a deliberate design decision to place
               | certain sensors and actuators that may need repair in
               | inaccessible locations. Pumps, spark plugs and chains
               | need to be removable without major disassembly of the
               | engine.
               | 
               | Shift solenoids are a nasty problem that I've run into.
               | They don't need to be hidden inside the transmission. And
               | the transmission doesn't require the entire engine to be
               | dropped to remove it. This was done to be consumer
               | hostile and to maximize dealer shop hours. Batteries in
               | most german cars are also deliberately placed under major
               | engine components, whereas my Mazda 3 requires two
               | minutes and one socket to replace. Shop hours.
               | 
               | This all needs to be stopped. Major components need to be
               | able to be replaced, for all appliances and machines.
               | Laws need to be changed to force this.
        
               | clarkb286 wrote:
               | > "Batteries in most german cars are also deliberately
               | placed under major engine components"
               | 
               | Source? I used to own a 2000 Audi S4 (bought in 2005),
               | and the battery was easy to access and didn't take much
               | labor to to replace. I now own and drive a 2006 Mercedes-
               | Benz C55 AMG that I bought in 2009. One of the very few
               | issues that the car has had was a parasitic battery
               | drain, which went unnoticed for a long time, until I
               | started a new job in which I was able to work from home,
               | and, therefore, I didn't drive the car very often during
               | that time span of around 4 years. Before I eventually
               | determined what the problem was (the passenger power seat
               | control module continued to draw current when the car was
               | turned off), I had to replace the battery ~7 times (which
               | usually didn't cost me anything since the since the
               | batteries were still under warranty when they finally
               | went dead). The battery in my car is very easy to access
               | (it's not located under any major engine components) and
               | is also very easy to remove, requiring little more than a
               | socket wrench and no more than 15 minutes of labor.
        
               | gambiting wrote:
               | For what it's worth - I've had a 2016 GLA45 AMG, and that
               | car was a piece of cake to work on. Did majority of
               | maintenance by myself and everything was nicely laid out
               | and accessible, haven't ran into any issues where
               | something felt like it was intentionally placed in an
               | awkward place. I'd bet a person who has never worked on
               | cars could change the turbo on that engine.
        
               | lttlrck wrote:
               | Which German cars hide the battery under major engine
               | components?
        
               | jack_h wrote:
               | I have a car whose spark plugs are a pain in the ass to
               | change. You have to disconnect a number of things^[1],
               | unbolt the engine, and lift it to get to them^[2][3]. The
               | thing is this is a modding friendly car, most everything
               | is easily accessible and user serviceable.
               | 
               | So why are the spark plugs so hard to get to? I doubt it
               | had anything to do with hostility towards repairability
               | because this car is easily repairable. This came down to
               | the design requirements for the car and particularly the
               | engine they wanted to use to satisfy those design
               | requirements.
               | 
               | Long gone are the days when you could sit in an engine
               | bay to work on it because there was that much free room.
               | Modern vehicles have to comply with many regulations,
               | e.g. emissions and safety, whilst simultaneously meeting
               | consumer demands at a price point people will accept.
               | Without knowing the exact model of car you have, I'd say
               | your shift solenoid problem almost certainly comes down
               | to component sourcing - the manufacturer either uses this
               | transmission in a number of vehicles or it's procured
               | from someone else - and manufacturability/supply chain
               | optimization - it's easier to integrate an already
               | integrated solution^[4]. There might also be other
               | considerations such as space availability, weight
               | distribution (since you said you had to pull the engine
               | to get to it), environmental, and efficiency. Again I
               | don't know your exact vehicle, but engineering is a ton
               | of trade-offs and sometimes the trade-offs suck in a
               | particular case while overall satisfying the design
               | constraints.
               | 
               | By the way I agree that German cars suck to work on, but
               | that has largely been the case for every German car I've
               | personally worked on going back to the 80s.
               | 
               | I am 100% certain there are decisions made during the
               | design of various products which are solely or partially
               | predicated on the inability for the end user to repair
               | the product. I also know from first hand experience that
               | many products never have some Machiavellian product
               | manager who dictates designs expressly to be
               | unrepairable; rather due to consumer demands, economics,
               | regulatory and safety compliance, etc the end result is a
               | product that is hostile towards repairability.
               | 
               | I feel this differentiator is rarely brought up in these
               | right to repair comments and yet should be a critical
               | talking point. Rather, everyone frustrated by a lack of
               | repairability immediately assumes corporate shenanigans.
               | This seems related to Hanlon's razor but for product
               | design.
               | 
               | ^[1] Under trays, battery, strut bars, fuel lines, air
               | intake, etc.
               | 
               | ^[2] The engine doesn't need to be fully pulled, it just
               | needs to be lifted to where there's room to access the
               | spark plugs.
               | 
               | ^[3] People have managed to do this without hoisting the
               | engine, hoisting actually seems easier if you have the
               | tools.
               | 
               | ^[4] This is the same reason why SiPs, SoMs, and
               | microcontrollers with an ever expanding repertoire of
               | peripherals exist. It's easier - from a hardware
               | perspective - to integrate a single component that 'does
               | it all' rather than pulling in multiple components and
               | doing the integration yourself.
        
               | rainbowzootsuit wrote:
               | To echo your point: Going back decades it's been a real
               | PITA to repair dash components on many vehicles, and this
               | is primarily a manufacturing artifact that in the factory
               | the whole assembly of the dash is brought into the car on
               | a specialty arm made for that task.
               | 
               | It's made to go in as a whole component at some point in
               | the assembly and streamline that step for first cost
               | reasons vs for serviceability of sub components after the
               | warranty has expired.
               | 
               | The right to repair complaint would be that if your
               | evaporator core fails you have to replace your car
               | because that sub component wouldn't be allowed to be sold
               | by sake of making the pipe connectors a drm copywriting
               | mess, not that it's a pain to get to it.
        
               | userbinator wrote:
               | Shift solenoids do need to be inside the transmission,
               | although I'm not sure what you mean by "hidden" -- does
               | dropping the pan and possibly removing the valve body
               | count as "hidden"? I don't think so.
        
               | relix wrote:
               | Do you have a link to that video?
               | 
               | What I've noticed from "right of repair" types of
               | complaints is that they're often missing any search for
               | ulterior motives regarding those decisions beyond "well
               | obviously the only reason they did this was because they
               | wanted to make it hard to repair". I need to reserve
               | judgment until I see what Rossman has to say about the
               | specific instance you mention - but is it possible the
               | chip is actually not identical, and Apple has made
               | customisations that change how it works beyond merely
               | making it hard to repair? And Apple would not want
               | competitors to be able to purchase these chips because
               | they're somehow superior to the standard ones, at least
               | for the use case Apple has custom-ordered them for?
               | 
               | In these kind of scenarios I really don't see how a
               | trillion dollar company would be worried about squeezing
               | a few extra dollars by putting an extra dependency in
               | their logistical pipeline by ordering a very specific
               | chip whose sole purpose is to put a relatively
               | insignificant hurdle for repair shops to repair a device.
               | I say relatively insignificant, because I'm guessing the
               | impact shouldn't be that much - not many repair shops
               | would order all possible chips, find defective ones, and
               | solder the chip in/out as a service or do it cost-
               | effectively, and of those that do, most will probably
               | just salvage those chips from other broken devices,
               | meaning the decrease in repaired devices is very small in
               | terms of value for Apple, but the extra work it generates
               | for them would be immense and, I believe,
               | disproportional.
               | 
               | I'm watching this video[0] here where he's complaining
               | about 4 charging chips, and if one of them breaks none of
               | them work. Rossman mentions it's "completely asinine
               | engineering design". He completely fails to think about
               | whether there'd be any reason for this behaviour. Maybe
               | Apple engineers aren't as dumb as he portrays them to be,
               | and actually have made that decision for a very good
               | reason. Maybe the failure modes of those chips actually
               | involves a possibility of damaging the battery on the
               | output side, and the output side is not separated - e.g.
               | the output lines of those chips all come together on the
               | same bus towards the battery, and thus if one chip is
               | broken it could easily put the wrong kind of energy on
               | those lines, causing damage to the battery and possibly
               | it exploding. For this reason, Apple decided to keep
               | things safe and as soon as one part of that system is
               | malfunctioning, not to try and work through it in order
               | to avoid a 1 in a million "battery explodes" kind of
               | situation.
               | 
               | I'm not an electrical engineer and know next to nothing
               | about how these systems work internally, but I believe
               | there's too little nuance in Rossman's opinions and that
               | impacts his credibility to me.
               | 
               | [0]: https://www.youtube.com/watch?v=S7RWdVWv7oU
        
               | gjsman-1000 wrote:
               | This. He always assumes Apple is evil, Apple is screwing
               | repair because they like screwing repair. Most companies
               | aren't like that - companies are made of engineers, and
               | do they like fighting repair for the sake of fighting
               | repair? He never addresses what ulterior motives there
               | may be.
               | 
               | This might actually be why he complains he's been in many
               | legislatures, testified, and they haven't gone further.
               | The lack of willingness to give some perspective from
               | Apple's side hurts his credibility.
        
               | passivate wrote:
               | I agree that Apple isn't necessarily evil, but they sure
               | would rather you buy a phone than repair it.
               | 
               | That makes me wonder... is there any example where the
               | newer model of an iPhone was easier to repair than the
               | previous one? I'm still rocking my 6s and I had to have
               | the front-glass replaced twice (clumsy!). Thankfully I
               | haven't needed any other repairs.
        
             | indymike wrote:
             | > chances are that opinion is solely based on how
             | easy/cheap it is to repair.
             | 
             | When your mechanic says don't buy a car with a specific
             | motor... You might just want to listen.
        
               | protomyth wrote:
               | Or other things. Brought in my dad's car to a local
               | mechanic because the driver's side door handle was
               | broken. He told me its too damn common on that
               | manufacturers cars from a range of years. Came back later
               | in the day and he showed me the plastic part that had
               | broken. He replaced it with an aluminum part he made.
               | 
               | When you find a good mechanic, listen to them.
        
             | sircastor wrote:
             | I think you're not giving him his due credit. He may only
             | be fixing there devices, but that gives him a unique
             | perspective on how the design behaves in the field.
             | 
             | Having watched quite a lot of his videos, he is, at the
             | very least a competent electrical engineer, if not a
             | formally trained one. On top of explaining a problem, he
             | narrates why the problem is happening, which is indicative
             | of solid understanding.
        
             | protomyth wrote:
             | You have a low opinion of your mechanic. Operational
             | knowledge is very important and designs that look good at
             | design time sometimes deal poorly with the world. The
             | iPhone 6 and the butterfly keyboard show designs that were
             | not good in actual operation. Mechanics worth their salt
             | know great engine design beyond easy/cheap to repair.
             | 
             | Please don't take this attitude as a developer towards your
             | operations / support staff.
        
               | JKCalhoun wrote:
               | I agree with your comment/sentiment, but to be a little
               | more nuanced: I can tell you that butterfly keyboards
               | suck but I am not qualified to say how they _should_ have
               | been designed.
        
               | bogwog wrote:
               | > but I am not qualified to say how they should have been
               | designed.
               | 
               | Right to repair isn't about telling companies how they
               | should design their products.
        
               | inb4_cancelled wrote:
               | It often sounds like that to me.
        
               | bogwog wrote:
               | Probably because of comments like the one I responded to,
               | which are spreading misinformation.
               | 
               | A good resource is:
               | 
               | https://fighttorepair.org
        
               | judge2020 wrote:
               | My point is that some people try to and want right to
               | repair to force companies to make their computers more
               | modular in order to make them repairable, when that might
               | stifle innovation.
        
               | JKCalhoun wrote:
               | That wasn't my point. I was responding to the notion that
               | a mechanic is qualified to tell the engineer his job. ;-)
        
               | [deleted]
        
             | jrsj wrote:
             | Mechanics are generally pretty knowledgeable about
             | reliability of various vehicles and their components
             | generally; many are genuinely interested in these things
             | and not just repairability as it relates to their job. I
             | would imagine something similar is true here
        
               | bombcar wrote:
               | Mechanics can get a slightly biased view on things - for
               | example, they're more likely to like less reliable
               | vehicle that's dead simple to work on compared to a more
               | reliable vehicle that's harder to repair (or they rarely
               | see).
        
               | jjoonathan wrote:
               | Right, this is absolutely the case with Rossman. He makes
               | no attempt to control for the base rate.
        
             | RHSeeger wrote:
             | I would argue that, the harder/more expensive it is to
             | repair a consumer car, the worse it is designed. It's not
             | the only factor, but it is an important one to a LOT of
             | people.
        
             | Zak wrote:
             | A mechanic is well-positioned to notice that a particular
             | car engine has an unusually high rate of a certain type of
             | failure, and very often to identify the root cause of said
             | failure. If Subaru head gaskets fail because they're bathed
             | in fluids when the engine isn't running, and Ford Tritons
             | spit out spark plugs because they only used 3.5 threads in
             | an aluminum head, mechanics who work on them will notice.
             | Rossmann is in an equivalent position.
             | 
             | Of course there may be good explanations for design
             | decisions that negatively impact reliability, but it's
             | reasonable for owners to be grumpy about it. It also
             | wouldn't _completely_ shock me if there 's a former Ford
             | engineer out there somewhere collecting a paycheck from
             | Helicoil, a manufacturer of threaded inserts used to repair
             | stripped spark plug holes, with no current job duties.
        
               | mokus wrote:
               | A mechanic is in a good position to notice that _when_ a
               | car fails, it tends to fail in certain ways. Far too
               | often, though, they then generalize to claims that the
               | car is likely to fail in that way, but that is not
               | necessarily the case. It may be that they fail 1% as
               | often as competitors and due to a relatively fewer number
               | of causes. Without being in a position to see the
               | absolute failure rate, a mechanic may incorrectly
               | conclude that those parts they see failing are especially
               | badly designed even if they are more reliable than the
               | industry average.
        
             | manigandham wrote:
             | What are those chances? Are you judging their experience
             | based on your non-experience? How would you know what bad
             | design is and the reasons for it?
        
         | agloeregrets wrote:
         | This. I cannot stand the guy. He clearly has gone deep in the
         | brand and his hate-jerk is how he makes money. It is
         | intentional and designed to maximise impressions. I would not
         | trust a single thing he has to say on basically any topic as it
         | is all marketing as a result. It was clear 5 years ago and is
         | worse today.
         | 
         | Hell, if Apple addressed his concerns he would be out of this
         | (very lucrative) business. So do not trust him to actually care
         | about your right to repair. As always, follow the money.
        
         | [deleted]
        
         | me_me_me wrote:
         | Is this a character assassination post? It really feels like
         | it.
         | 
         | Rossmann opensourced his repair manuals and has detailed videos
         | of how to repair equipment, you can literally start your own
         | repair business of that.
         | 
         | If that is not being for right to repair I don't know what is.
         | 
         | Reading your post again it is a character assassination post.
         | 
         | Shifting goalpost and attacking personal characteristics
         | instead of the point.
        
           | have_faith wrote:
           | OP seemed quite open that he sees his right to repair work as
           | important and is simply commenting on the direction his
           | YouTube channel is taking. Not sure what goal posts are being
           | shifted exactly and I can't see what "personal
           | characteristics" are being attacked in any way in what reads
           | as a simple personal opinion.
        
             | moron4hire wrote:
             | The line "it has undermined his credibility" changes it
             | from just a comment on personal opinion to an attack.
        
               | have_faith wrote:
               | That's a pretty low bar.
        
               | moron4hire wrote:
               | "I didn't say you are in fact an asshole. I said--in my
               | opinion--you _act_ like an asshole. So you can 't call
               | that an attack."
               | 
               | I grew up seeing plenty of this kind of passive-
               | aggressive language lawyering. It doesn't change
               | anything.
        
           | bogwog wrote:
           | Strange how it's still the top comment in this thread, even
           | though it's a personal attack that has nothing to do with the
           | actual topic, or make any attempt to discuss his arguments.
           | 
           | Seems like the type of tactic you'd see from those lobbyist
           | groups that pay money to release commercials claiming right
           | to repair will lead to rape:
           | https://youtu.be/EozPi1qmH44?t=59
        
             | bradlys wrote:
             | Top comments on HN are usually ones that counter the post
             | itself or are self-congratulatory in some
             | congratulatory/celebration post. It's pretty obvious as to
             | why. For people who want to read something that could have
             | any sense of controversy - people who don't like the person
             | or some of their content then others will read the comments
             | and upvote the comment that aligns with them (which is
             | counter to the content). Whereas people who upvoted the
             | story (and maybe align with the story) will not upvote all
             | the comments supporting the story - they might upvote one
             | or two but might spread it out. Dissent isn't universal. It
             | takes more effort and isn't relevant to them - also more
             | people might just read the content and upvote it and not
             | participate in the discussion. Upvotes are basically finite
             | resource and tend to be spread out over majority positions,
             | whereas minority positions are spread over fewer posts...
             | Thus, they get to the top easier even if they're a
             | minority.
             | 
             | It's not really surprising at all if you're on here enough.
             | It's standard practice. It's not like it takes as many
             | upvotes as the story gets to be the top comment on the
             | page. Usually 20-40 is enough even for modestly popular
             | posts like this. Larger ones will require over 50. A few
             | people don't like some of his content or thumbnails and
             | there you go - easy to reach the top.
        
             | judge2020 wrote:
             | The article is "One Man's Fight for the Right to Repair",
             | so it indeed is focusing squarely on Rossman and his
             | involvement in R2R. If it were just an article about R2R
             | that briefly mentioned Rossman, your comment would be true.
        
             | defaultname wrote:
             | Personal attack, character assassination, apparently it's
             | astroturfing (something something rape), another guy saying
             | it's "NSA tactics". Amazing.
             | 
             | Pretty rabid fanbase. Anything other than adulation must
             | have nefarious origins. It certainly can't be organic.
             | 
             | I think it was upvoted (after a lot of downvotes) because a
             | lot of people have experienced the same thing. Rossmann
             | started as a Mac/Apple repair guy elbowing to try to keep
             | his business going, which no one can contest and was
             | admirable and sympathetic. He had a credible argument about
             | right to repair.
             | 
             | Somewhere along the way -- maybe after Apple had customs
             | block some of his imports, or maybe after he started
             | getting those fat YouTube checks -- he turned from an Apple
             | repair guy to an anti-Apple advocate in virtually every
             | dimension. He has a whole plethora of anti-Apple opinions,
             | and he seems to be a cult of personality not for repair
             | people, but rather for people who still harbor a grudge
             | that their Lumia prophecies didn't come true.
             | 
             | So I just said what I thought, and clearly a lot of people
             | have the same impression, which was that once I'd see his
             | name and think credible repair arguments, and now I see his
             | name and just click past because it's going to be some new
             | anti-Apple screed appealing to a base. Eh.
        
               | mardifoufs wrote:
               | Agreed, it's a bit weird to see the replies here. If
               | anything I'd have expected that the very... glorifying?
               | title of the article would get more comments like yours
               | that would put things into perspective. Rossman is good
               | at repairing electronics and his channel can be very
               | useful, but it's very obvious he also likes the big
               | audience that he gets from going full on anti-Apple. I'm
               | not sure why people think Rossman would be immune to
               | incentives.
               | 
               | And FWIW I've rarely seen outright accusations of
               | character assassination on here, even against wildly
               | cynical comments, insults or when wild allegations are
               | made. So again it's weird that your pretty
               | moderate/balanced take on a guy directly relevant to the
               | article is getting so many of those.
        
               | CRConrad wrote:
               | > Rossmann started as a Mac/Apple repair guy elbowing to
               | try to keep his business going, which no one can contest
               | and was admirable and sympathetic. He had a credible
               | argument about right to repair.
               | 
               | > Somewhere along the way -- maybe after Apple had
               | customs block some of his imports, or maybe after he
               | started getting those fat YouTube checks -- he turned
               | from an Apple repair guy to an anti-Apple advocate in
               | virtually every dimension.
               | 
               | So after being persecuted by Apple he became generally
               | anti-Apple? Wow, go figure, how utterly weird.
               | 
               | (And clearly shows he's the bad guy and Apple the good
               | ones.)
        
               | me_me_me wrote:
               | I have sub his channel years before the R2R stuff.
               | 
               | One thing that can be said about him is that he supports
               | R2R fro a selfish reason of being able to keep his
               | business afloat.
               | 
               | > Somewhere along the way -- maybe after Apple had
               | customs block some of his imports, or maybe after he
               | started getting those fat YouTube checks -- he turned
               | from an Apple repair guy to an anti-Apple advocate in
               | virtually every dimension. (...)
               | 
               | WHO CARES? Who cares? I want my phone to be sum of more
               | then 1 parts. I don't care if Rossman kicks puppies for
               | fun. I don't give a fuck about that. I don't care if
               | someone is supporting R2R because their turtle choked on
               | an apple. Its as irrelevant as this example.
               | 
               | What I care about is clear pattern of slow creep of anti-
               | consumer practices lately serialisation of parts is
               | abhorrent. Before that - parts exclusively sold to the
               | makes of the phones, design choices made with intention
               | of making repairs harder.
               | 
               | And this is not only scourge of phones, if car
               | manufactures could they would be renting you cars. If
               | they could the car computers would lock your car till you
               | pay them to fix 0x4525828 error.
        
               | judge2020 wrote:
               | I think most people are against supporting bad people
               | just because they do something good. You can like Right
               | to repair and can support it even financially (assuming
               | the gofundme funds will be dedicated to the direct ballot
               | and not other endeavors), but I and many others don't
               | like that Rossman is the one who is harboring this when
               | he has moved from well-done repair videos to rants about
               | anything that can be ranted about.
        
               | dataflow wrote:
               | > I think most people are against supporting bad people
               | just because they do something good
               | 
               | > I and many others don't like that Rossman is the one
               | who is harboring this when he has moved from well-done
               | repair videos to rants about anything that can be ranted
               | about.
               | 
               | He rants on random topics that's what his audience likes
               | to watch. And mind you, they're often quite educational
               | and make you think. Even when he's wrong.
               | 
               | It's _ludicrous_ to say he 's a bad person because he
               | rants about something other than R2R in some of his
               | videos. It's like you cannot fathom a good person can
               | have more than one topic he's interested in?
        
           | CPUstring wrote:
           | A character assassination would be something like "He does
           | something morally reprehensible (cheating, selling ads to
           | three year olds, etc". The above post is more like "He harps
           | on multiple things he maybe shouldn't, and has an outraged
           | user-base he keeps stoked, so that should be taken into
           | account."
           | 
           | If I said, "I find his voice really grating and his outrage
           | mostly makes me dislike him" that isn't a character
           | assassination- just my opinion he is unlikeable.
        
             | dataflow wrote:
             | > If I said, "I find his voice really grating and his
             | outrage mostly makes me dislike him" that isn't a character
             | assassination- just my opinion he is unlikeable.
             | 
             | Then you're not reading what some folks are writing. To
             | some people here he seems to be a "bad person". e.g.
             | https://news.ycombinator.com/item?id=27257657
        
             | me_me_me wrote:
             | > If I said, "I find his voice really grating and his
             | outrage mostly makes me dislike him" that isn't a character
             | assassination- just my opinion he is unlikeable.
             | 
             | If you were in court for an act you didn't commit and the
             | prosecutor said:
             | 
             | "I find his voice really grating and his outrage mostly
             | makes me dislike him"
             | 
             | What would you said to this?
             | 
             | This commenthas noting to do with anything. Its a pointless
             | opinion nothing to do with given case. And its a vague ad-
             | hominem attack.
        
             | camehere3saydis wrote:
             | A sizable portion of the audience here considers selling
             | ads morally reprehensible in itself.
             | 
             | This, on the other hand:
             | 
             | >The guy is monetizing a certain base. Probably doing
             | pretty well out of it.
             | 
             | OP does say it as if there's something wrong with it.
        
               | defaultname wrote:
               | How does that quote _remotely_ imply there is something
               | "wrong" with it (aside from it obviously factoring into
               | credibility)? Another person took the exact same quote
               | and declared that it betrayed jealousy. This borders on
               | parody.
        
               | CRConrad wrote:
               | If that doesn't _" remotely"_ imply anything to you, have
               | you considered whether you're perhaps just a little less
               | sensitive to linguistic nuance than others? And that this
               | doesn't necessarily mean that it is they who are overly
               | sensitive?
        
         | neya wrote:
         | Careful, like another comment pointed out, this sounds like a
         | polished way of character assassination/accusation - that he's
         | trying to squeeze his userbase for monetary gains.
         | 
         | I would argue that most of his userbase is tech savvy and most
         | of them (for example I also watch his videos for references on
         | some ICs/upgrades) have ad-blockers in place.
         | 
         | He has immensely contributed so much to the repair community so
         | much so that many shops in Asia wouldn't even exist if not for
         | his videos. I had one of those keyboard faults on a brand new
         | Macbook Pro. The so called "Genius" jokers didn't even know it
         | was a known issue on their machines. I had to send them a
         | Rossman video just to help them even understand that such a
         | thing was going on. So, I think we should be careful here of
         | not questioning anyone's character without proof/evidence. I
         | mean, we could say the same about Tim Cook too, right? That's
         | why I think this is a bad direction for discussion that will
         | only lead to flame with little value for readers here.
        
         | TravHatesMe wrote:
         | I agree with you but I think that's just part of the youtube
         | celebrity playbook. His massive following might give him the
         | confidence/ego to put out a lot more edgy type of content that
         | appeals to his audience. I noticed he also puts out a lot of
         | videos about his personal opinions (eg. NYC real estate,
         | personal relationships, etc.). It is his own channel.
         | 
         | Regardless it does not diminish his prominent role for the
         | Right to Repair.
        
         | wayneftw wrote:
         | Which statement that you quoted was untrue?
        
       | soheil wrote:
       | With the amount of publicity Rossmann gets how is he not a multi-
       | millionaire already? It's interesting that he is literally still
       | fixing Macbooks, one Macbook at a time.
        
       | 34679 wrote:
       | I just did my first surface mount repair this morning and it 100%
       | happened because of Rossmann's channel. It was so easy that I
       | feel like I should have been doing it much sooner. The things
       | I've thrown away over the years..
        
         | jve wrote:
         | Louis has helped a bit, but I'm encouraged by NorthridgeFix
         | 
         | https://youtube.com/c/NorthridgeFix
         | 
         | Great channel. Sometimes lacks deep dive into troubleshooting,
         | but certainly encourages to do microscopic work.
        
       | rockbruno wrote:
       | It's absurd how difficult it's to repair a MacBook. I have a 2009
       | MacBook that needed to have its keyboard replaced after my mother
       | dropped coffee on it. Not only I had to disassemble the ENTIRE
       | MacBook to reach the keyboard, the keyboard itself is covered by
       | a plastic sheet that is super glued to both the MacBook and the
       | keyboard. It took an enormous amount of time to remove the glue,
       | and not only the keyboard was completely destroyed in the
       | process, the case itself cracked a little bit due to the amount
       | of force needed to remove said plastic sheet. And that's without
       | even mentioning that there was at least 3 different types of
       | security screws before even reaching this point.
        
         | neop1x wrote:
         | Yes and look at Macbook 12 retina [1] and remember.. keyboard
         | is one of the things to worn out quickly and can also be easily
         | damaged by liquid spill. Also notice the video is fast-
         | forwarded many times during the procedure.
         | 
         | [1] https://youtu.be/CizrupL_02o
        
       | llaolleh wrote:
       | Right to repair needs to be preserved if we want to have the next
       | generation of hackers and engineers. A good chunk of learning
       | happens when you break apart devices and put them back together,
       | or fix them yourself. You screw up, and learn during the entire
       | process.
       | 
       | It would be God awful if the next Tesla can't buy some chips he
       | wants to solder onto his broken Mac because Apple prevents chip
       | manufacturers from selling them.
        
       | ravenstine wrote:
       | Sadly, you and I watch a different YouTube than probably 95% of
       | people. Almost nobody I've talked to has heard of Lex or Louis,
       | or Bret Weinstein, or Sean Carroll, and so forth. Just open
       | youtube.com in a private window and you'll understand.
       | 
       | Even if the average person watched some of Louis Rossmann's
       | videos on the right to repair, I just don't think the importance
       | of the issue would compute with them. Almost nobody my age fixes
       | any of their own things, whether they're electronics or other
       | household items. The concept of repair may be totally antiquated
       | in another 20 years.
       | 
       | EDIT: By the way, I sent my Macbook to Louis for repair last
       | year. His team did a great job! Easy to communicate with too. I
       | got it back in the mail really fast once the repair was complete.
        
         | Tabular-Iceberg wrote:
         | It's the same kind of tragedy that happens with free software.
         | I once spent an entire year using nothing but free software,
         | all the way down to the peripheral firmware. It's still
         | important to me, but as I grow older I get more and more
         | important things competing for time, money and attention.
         | Especially things you do outside, away from technology, with
         | other people.
         | 
         | It's all subject to the same FUD too. If every proprietary EULA
         | was replaced with the GPL overnight, and if a webshop where you
         | could buy all the parts to repair anything was to spring up
         | overnight, everybody would still use the same software and
         | devices they know and love, and would not be any worse off than
         | before. But the opponents of either try to make it about
         | protecting the consumers.
        
         | kingTug wrote:
         | Those IDW characters have shown themselves to be pretty
         | fraudulent. The Weinsteins especially.
        
           | mardifoufs wrote:
           | How come? Got a link to any article on this? Because as far
           | as "IDW" characters are (and I agree most of them are either
           | shady or outright shallow intellectual frauds) Brett seemed
           | to be pretty genuine and less full of himself. But it
           | wouldn't surprise me considering just how intense and
           | widespread political gifting is (across pretty much the
           | entire political spectrum though to be honest).
        
             | prezjordan wrote:
             | Bret's claim to fame is making a novel discovery about
             | telomeres that was supposedly stolen by another author
             | after an email exchange. He, of course, has yet to show any
             | proof of this claim (a simple email would do).
             | 
             | See also: Eric's Theory of Everything that he won't publish
             | for some reason, claiming the entire system of peer review
             | is rigged against him.
             | 
             | Very good podcast on this history: https://decoding-the-
             | gurus.captivate.fm/episode/eric-and-bre...
        
         | jarenmf wrote:
         | I'm surprised when people don't even know more mainstream
         | science YouTubers like vsauce or veritasium. I've asked a class
         | of ~20 college students whether they know vsauce and I was
         | surprised no one knows him.
        
           | judge2020 wrote:
           | I think a factor is overestimating just how many people 'get
           | into' YouTube culture. Only roughly 74% of American Adults
           | use YouTube[0], and the average daily watch time is only 42
           | minutes[1], not much time to explore and watch videos outside
           | of your own interests. Vsauce's videos are great (including
           | the recent ones), but they're mostly a remnant of YouTube
           | culture past, and 10-20 million views a video[2] is not a lot
           | in the grand scheme of YouTube's 2 billion strong user
           | base[3].
           | 
           | 0: https://www.journalism.org/2021/01/12/news-use-across-
           | social...
           | 
           | 1: https://www.emarketer.com/content/us-youtube-
           | advertising-202...
           | 
           | 2: https://www.youtube.com/c/vsauce1/videos
           | 
           | 3: https://blog.youtube/press/#:~:text=Features-,YouTube%20by
           | ,t...
        
             | sodapopcan wrote:
             | Ya, I'm a heavy YouTube watcher (a couple of hours a day
             | maybe?). I'm aware of vsauce and clearly I retested in tech
             | but I don't think I've ever seen a full video. I mostly
             | watch conference talks when it comes to tech videos.
        
               | bscphil wrote:
               | For me, vsauce exists in the mental zone I have assigned
               | to things that are clickbaity popular science. Sort of
               | the same place as the "I fucking love science" network.
               | Likewise, I've never actually seen a single video, so I
               | suppose it's possible that I'm just inferring that it's
               | bad on the basis of the fact that it's popular. I don't
               | know that I've ever seen a really good Youtube channel
               | with more than a few million subscribers: to be that
               | popular, you have to paint with too broad a brush. Even
               | 3Blue1Brown has fewer than 4 million.
        
               | Akronymus wrote:
               | > I mostly watch conference talks when it comes to tech
               | videos.
               | 
               | I think I have watched literally >30 hrs of programming
               | talks during the last month. Conferences just are more
               | entertaining than most other content lately.
        
             | cat199 wrote:
             | Exactly.. i watch youtube for "whatever i'm searching for",
             | which has never been a science video. Cars, computers,
             | music, other random interests sure, but not science.
        
               | ghaff wrote:
               | Generally, I'm the same and I'm also probably only on
               | YouTube a few days a week and often just to watch one or
               | two short things, e.g. to see if there's a review of
               | something that would benefit from watching a video.
        
           | geerlingguy wrote:
           | To be fair, I think vsauce is one of the 'old guard' (heh,
           | being like 5-10 years old as a channel gets you there).
           | 
           | Those channels are loved/hated (or at least known) by most of
           | us who were on YouTube in earlier years (2010s), but YouTube
           | has grown and grown, and even the most popular channels like
           | Mr. Beast and Pewdiepie are unknown to many.
           | 
           | Take my wife; she watches her subset of videos, YouTube
           | promotes similar videos, and she'll never hear of any of the
           | 'pop' YouTube channels unless she accidentally goes to the
           | trending page.
        
           | chrisseaton wrote:
           | You're probably massively overestimating how relevant YouTube
           | is for most people.
        
             | ehsankia wrote:
             | And even then, Youtube has so many sub communities. For
             | example, in some parts of the internet, people like Jeffree
             | Star, James Charles and the rest are huge, but I'd wager
             | most people here don't know them.
             | 
             | Similarly, a lot of people here may be familiar with
             | English edutubers, but did you know there are a ton of
             | massive creators in other non-English countries? How many
             | of these [0] do you know?
             | 
             | [0] https://en.wikipedia.org/wiki/List_of_YouTubers
        
               | gjsman-1000 wrote:
               | I had literally never heard of James Charles, despite the
               | ridiculous view numbers he got and constant placement on
               | the Trending page, until the grooming incident.
        
         | wintermutestwin wrote:
         | The problem is that discovery is broken. This random post on HN
         | led me to more subscribe worthy channels than months of looking
         | at Youtube recommendations has.
        
           | newsclues wrote:
           | I think discovery is more of a solved problem than
           | monetization.
           | 
           | The discovery engine is focused on specific content because
           | it's profitable (monetized).
           | 
           | The broken system is that most of the content some people
           | (that don't like mainstream drivel) isn't monetized
           | (enough?).
        
           | the_other wrote:
           | Google doesn't care if you discover useful things. It only
           | cares if you discover things it can charge a lot for.
        
           | helmholtz wrote:
           | Give us your best-of list then lad!
        
             | ehsankia wrote:
             | Steve Mould:
             | https://www.youtube.com/channel/UCEIwxahdLz7bap-VDs9h35A
             | 
             | Technology Connections:
             | https://www.youtube.com/channel/UCy0tKL1T7wFoYcxCe0xjN6Q
             | 
             | Verge Science:
             | https://www.youtube.com/channel/UCtxJFU9DgUhfr2J2bveCHkQ
             | 
             | Mathologer:
             | https://www.youtube.com/channel/UC1_uAIS3r8Vu6JjXWvastJg
             | 
             | Sebastian Lague:
             | https://www.youtube.com/channel/UCmtyQOKKmrMVaKuRXz02jbQ
             | 
             | Captain Disillusion:
             | https://www.youtube.com/channel/UCEOXxzW2vU0P-0THehuIIeg
             | 
             | Stuff Made Here:
             | https://www.youtube.com/channel/UCj1VqrHhDte54oLgPG4xpuQ
             | 
             | Just a few, there's definitely a lot more like CGPGrey, a
             | bunch of PBS channels, 3Blue1Brown, Veritasium (the
             | production quality on his recent videos!), Mark Rober, Tom
             | Scott, Johnny Harris, Legal Eagle, etc
             | 
             | Also, not really HN content but if you like cooking, check
             | out Adam Ragusea and Ethan Chlebowski, much better than the
             | more popular cooking channels imo.
        
               | kevinak wrote:
               | Don't miss this one: Tech Ingredients -
               | https://www.youtube.com/user/TechIngredients
        
               | Macha wrote:
               | Even Legal Eagle has had a lot of political clickbait of
               | late, especially with his shorts. He'll talk about the
               | riots, or matt gaetz or whatever, but the format is too
               | short to allow any analysis, and his longer videos have a
               | lot of "reacts" type content. Leonard French/Lawful
               | Masses is the other extreme though, where he tends to
               | just go through entire legal documents and splice in the
               | relevant background occasionally.
        
               | anticensor wrote:
               | Eva Bianka Zubek:
               | https://www.youtube.com/c/EvazuBeckOfficial/
               | 
               | Grind Reel: https://www.youtube.com/c/JoshuaFluke1/
        
             | read_if_gay_ wrote:
             | This is a good one:
             | 
             | https://thume.ca/2020/07/19/my-youtube-tier-list/
        
         | dang wrote:
         | (We detached this subthread from
         | https://news.ycombinator.com/item?id=27254865.)
        
         | runlevel1 wrote:
         | > Just open youtube.com in a private window and you'll
         | understand.
         | 
         | I often don't notice I've been logged out of my Google account
         | until I visit YouTube. It's a bit frightening how dumbed down
         | and scammy the content they recommend by default is.
        
         | devwastaken wrote:
         | Steve Lehto had a video on this - When you explain the law and
         | such peoples eyes glaze over, but when you put it into the
         | context that this does affect them, then they generally 'get
         | it'. In my view if you need to get your dell laptop fixed, you
         | can get it fixed by someone else when dell wants to charge you
         | for a whole new laptop, or refuses to fix it. That's what right
         | to repair is for.
        
         | ______- wrote:
         | > Just open youtube.com in a private window and you'll
         | understand
         | 
         | Eh it doesn't work like that. Youtube is actually very good at
         | reliably determining it's you who's in that private window and
         | Youtube is even known to track you with WebGL fingerprinting
         | tactics to determine it's the same device. Doing things like
         | spoofing your IP and useragent and using private mode browsing
         | doesn't work.
         | 
         | (I still get recommendations in incognito windows for videos I
         | recently played no matter how much I tweak Firefox and mess
         | with the browser to defeat tracking!)
         | 
         | Edit: Since Youtube fingerprints your device with WebGL[0], it
         | builds a shadow profile tied to that device, so that even in
         | incognito/private sessions, you _will_ get recommended videos
         | that you recently watched, despite the anecdotal claims of
         | others that they don 't encounter this.
         | 
         | The only way to defeat that is to use an entirely separate
         | device on a separate network that has a different fingerprint.
         | 
         | [0] https://jonatron.github.io/webgl-fingerprinting/
        
           | hhh wrote:
           | In incognito, I get nothing similar to what I would actually
           | watch. Nothing is even remotely similar. It's _scarily_
           | different, and none of it interests me.
        
             | Nextgrid wrote:
             | Watch a single video that's even remotely related to the
             | topics you watched before and your entire suggestion
             | history will be back (even those unrelated to the single
             | video you watched).
             | 
             | When they see a new profile they are basically testing the
             | waters. They suspect it's you, but leave the benefit of the
             | doubt in case it's a legitimately new user. But just giving
             | them a few "fuzzy" data points like watching a video or two
             | will give them enough confidence to fully link your
             | previous activity to the new session despite never
             | providing any concrete evidence such as logging in with the
             | same account.
        
               | Anon1096 wrote:
               | This is conspiracy-tier thinking. It's far more likely
               | that once you click one video you like, other videos you
               | like appear because they are topically similar or the
               | target demographics are the same.
        
               | Nextgrid wrote:
               | 1) I've noticed this behavior and at the time some of the
               | videos I watched on my main profile had nothing to do
               | with my normal watching patterns (and were completely
               | unrelated topic-wise) and yet after watching a single
               | video fitting my regular patterns on a new profile I
               | ended up getting suggestions for the "outlier" videos
               | despite it being very unlikely that there are enough
               | people out there watching both that and the outlier
               | videos for it to be suggested "organically".
               | 
               | 2) This is what I would do if I had no morals, and the
               | people working for Google are smarter and are paid way
               | more money than me, and Google itself has an incentive to
               | stalk people across different sessions, so if I can think
               | of this and implement it then so can they and you'd be
               | foolish to believe they wouldn't do it.
               | 
               | You'd think this is conspiracy-level thinking (and I
               | would've agreed with you 10 years ago), but so far, when
               | it comes to online tracking, everything that's been
               | considered a far-fetched conspiracy in the past ended up
               | being true, so better safe than sorry? Given the money at
               | stake in adtech and lack of morals and respect for the
               | law (Google still ignores the GDPR), if it's technically
               | possible, you should assume someone's doing it.
        
             | unicornporn wrote:
             | > In incognito, I get nothing similar to what I would
             | actually watch. Nothing is even remotely similar. It's
             | scarily different, and none of it interests me.
             | 
             | Same here. 100% generic clickbait crap and exactly the same
             | stuff that shows in a Ungoogled Chromium incognito window.
             | I hardly ever use Chromium.
             | 
             | I use Cookie AutoDelete, uBlock Origin, Decentraleyes and a
             | VPN for casual surfing though.
        
           | alpaca128 wrote:
           | > Youtube is actually very good at reliably determining it's
           | you who's in that private window
           | 
           | Maybe, but it respects the "private" mode far enough to
           | create a separate profile for that. Browsing in private
           | windows is like starting with a fresh account, and over time
           | it'll adapt to the videos there provided you don't switch the
           | device/reinstall the OS etc. (the latter is the reason I know
           | that...I did a lot of distro-hopping for a while)
        
             | ______- wrote:
             | I'm referring to this when I talk about WebGL
             | fingerprinting: https://jonatron.github.io/webgl-
             | fingerprinting/
             | 
             | Since Youtube fingerprints your device, it builds a shadow
             | profile tied to that device, so that even in
             | incognito/private sessions, you _will_ get recommended
             | videos that you recently watched, despite the anecdotal
             | claims of others that they don 't encounter this.
             | 
             | The only way to defeat that is to use an entirely separate
             | device on a separate network that has a different
             | fingerprint.
        
               | lupire wrote:
               | Why do you think this is true?
               | 
               | What would the point of these half-baked personalization
               | instead of regular personalization?
               | 
               | Why would YouTube work so hard to personalize content for
               | people who are explicitly opting out of personalization?
               | Who even benefits?
        
           | andmichael wrote:
           | On non-incognito I get a page full of 6 second twitch clips.
           | On incognito I get a page full of 6 second soccer clips and
           | Turkish music videos (I live in a partly Turkish-speaking
           | country, in my whole life I have never clicked on a single
           | Turkish video)
           | 
           | Fingerprinting is used almost exclusively for anti-spam/anti-
           | fraud. If a company wanted to use it for anything else they'd
           | have to deal with a whole bunch of legal and pr trouble for
           | relatively little gain. While you will be able to see WebGL
           | Fingerprinting in the javascript of most every large website,
           | if you scan for it dynamically you will often find it's only
           | ran on a failed login attempt, for example. (Granted, I
           | haven't scanned youtube in a while)
        
             | ______- wrote:
             | Since Youtube fingerprints your device with WebGL[0], it
             | builds a shadow profile tied to that device, so that even
             | in incognito/private sessions, you _will_ get recommended
             | videos that you recently watched, despite the anecdotal
             | claims of others that they don 't encounter this.
             | 
             | The only way to defeat that is to use an entirely separate
             | device on a separate network that has a different
             | fingerprint.
             | 
             | [0] https://jonatron.github.io/webgl-fingerprinting/
        
               | andmichael wrote:
               | https://imgur.com/a/07XSabz
               | 
               | An experiment by me, I went into incognito mode and none
               | of the recommended was what I usually get. I then fully
               | watched a video that was recommended to me on my main
               | account, and even after that, youtube failed to recognize
               | me, instead, it only proceeded to recommend videos
               | specifically in the category of the one video I had
               | watched.
        
           | Hnaomyiph wrote:
           | I find that strange, I use Firefox as well, along with
           | containers, ublock origin, and privacy badger (if those might
           | make a difference) but my private browsing YouTube looks
           | nothing like my non-private browsing youtube
        
             | ravenstine wrote:
             | Same. I've got uBlock and the whole kit and kaboodle and my
             | private window YouTube experience is nothing like my signed
             | in one in any way. If I knew it was about my add-ons I
             | would have rephrased it, but it's too late.
             | 
             | My point still stands. If someone went to YouTube having
             | never seen it before and they created an account, what they
             | are introduced to is half mainstream drivel and half animal
             | videos, reactions, viral videos, etc. Unless you are
             | already interested in intellectual content, I doubt that
             | most people are ever exposed to content that's... more
             | meaningful. I'm not saying average Joe and Jane should be
             | watching Lex Fridman, but it they at least knew that these
             | kinds of conversations were taking place on social media
             | then their perspective of the world might be different.
        
         | emsy wrote:
         | At least the US has personalities like this. In Germany we have
         | all the YT clickbait BS and very few truly brilliant minds that
         | go against the mainstream.
        
           | 34679 wrote:
           | German 3D printing channels are the best. Whereas others will
           | simply say "let's see if we can put sawdust in a resin print
           | to make it stronger", German channels tend to ask "let's see
           | if adding sawdust makes resin prints stronger".
        
             | emsy wrote:
             | Oh yeah, the niche channels are pretty good, but we don't
             | have personalities like Sam Harris, Joe Rogan etc. the
             | closest that comes to mind is maiLab but she's not exactly
             | polarizing or unconventional.
        
               | Nodraak wrote:
               | Hey! Jumping in, because I'm learning German: do you have
               | other suggestions appart from MaiLab?
        
               | emsy wrote:
               | Maybe the German version of kurzgesagt or Technikfaultier
               | for some tech reviews , other than that I don't really
               | sorry. The other German youtubers I occasionally watch
               | all speak English in their videos (Sabine hossenfelder
               | for example).
        
         | howmayiannoyyou wrote:
         | | I sent my Macbook to Louis for repair last year
         | 
         | Water damage. Sad little Macbook into a happy little Macbook. I
         | hope you learned something.
        
         | andrewmcwatters wrote:
         | I associate general consumers who don't repair things and
         | instead purchase to replace with the poor. It is a matter of
         | the ability to command of labor. Repairing is cheaper. The loss
         | of the ability to do so is the loss of the ability to command
         | labor. So yes, perhaps in 20 years when manufacturing practices
         | are so common as to relinquish control from the purchaser
         | everyone will be all the more poor, because the idea that the
         | common man be able to flourish is becoming antiquated.
        
           | lupire wrote:
           | Huh? Mass production means that replacement is often cheaper
           | than repair or one off crafting.
        
         | stephenr wrote:
         | > By the way, I sent my Macbook to Louis for repair last year.
         | His team did a great job! Easy to communicate with too. I got
         | it back in the mail really fast once the repair was complete.
         | 
         | Doesn't this defeat the purpose of what you're claiming to
         | want?
         | 
         | Or is the guy you're talking about more interested in this for
         | his own reasons: wanting the repair money, not wanting to have
         | to actually get certified to do authorised repairs.
        
           | rubyist5eva wrote:
           | Right to Repair is not just about repairing things yourself,
           | it's about the freedom to choose who you would like to repair
           | something for you. I can't repair my own MacBook but I don't
           | think I should be forced to pay outlandish prices to Apple
           | for the privilege if I don't want to.
        
             | stephenr wrote:
             | I don't understand. Is Apple holding a gun to your head if
             | you take it to an unauthorised repairer?
        
               | rubyist5eva wrote:
               | They are doing their damndest to make it almost
               | impossible to find someone that can. They want my only
               | options to be a) pay their ridiculous repair fees because
               | there is no other option that can do it for less, or b)
               | just outright buy another macbook because they want to
               | sell more computers.
        
               | 34679 wrote:
               | There is another option: Buy a PC and be done with this
               | nonsense forever.
        
               | rubyist5eva wrote:
               | When your livelihood includes supporting Apple platforms,
               | that's not really an option.
        
               | CRConrad wrote:
               | They are _making it impossible to be_ an unauthorised
               | repairer.
        
           | Nextgrid wrote:
           | > not wanting to have to actually get certified to do
           | authorised repairs
           | 
           | There is no such thing as "authorized repair" when it comes
           | to Apple. It's authorized "overpriced parts-changing" at
           | best. Their "independent repair programme" is a bullshit PR
           | tactic that thankfully seems to have failed.
           | 
           | Apple's IRP is absolutely not viable for a repair shop. You
           | can't even stock parts in advance (so the minimum turnaround
           | time becomes the parts delivery time), have to provide
           | customer details to Apple and the prices don't work for
           | either your or the customer's favour (in essence, it becomes
           | just as expensive as an "authorized" repair at an Apple
           | Store).
        
             | stephenr wrote:
             | > There is no such thing as "authorized repair" when it
             | comes to Apple.
             | 
             | I guess the authorised service centers I've taken Macs to
             | since the late 90s were figments of my imagination then?
        
               | Nextgrid wrote:
               | My point is, none of it is repair. It's blindly replacing
               | parts, the same thing that the Apple Store would do, at
               | the exact same prices.
               | 
               | Given that Louis Rossmann appears to have made a
               | successful business out of his "unauthorized" repair,
               | consumers demand more cost-efficient options, which also
               | happens to be better for the planet as it's less
               | wasteful.
        
               | stephenr wrote:
               | > My point is, none of it is repair.
               | 
               | So your logic is: if a part is replaced, the thing isn't
               | actually repaired.
               | 
               | > It's blindly replacing parts
               | 
               | Blindly? Really? Every repair I've had done - even the
               | ones where the tech doesn't speak the same fucking
               | language as me - have clearly identified what's at fault,
               | and told me what's being done. Hardly seems "blind".
               | 
               | > at the exact same prices.
               | 
               | If the genuine parts cost the same, why are you surprised
               | the labour costs the same?
               | 
               | > which also happens to be better for the planet as it's
               | less wasteful
               | 
               | Based on what? Have you really never heard of
               | Repair/Refurbish for sale?
        
               | stale2002 wrote:
               | > if a part is replaced, the thing isn't actually
               | repaired.
               | 
               | No.... His logic is that he should have the freedom to
               | hire someone to fix a device, instead of replace the part
               | completely, if he chooses to do so.
               | 
               | > If the genuine parts cost the same
               | 
               | If people were free to do repairs differently, then it
               | would be possible to do a repair more cheaply.
               | 
               | I am not sure how you could be misinterpreting what they
               | are saying this much.
        
               | Nextgrid wrote:
               | > So your logic is: if a part is replaced, the thing
               | isn't actually repaired.
               | 
               | If you have a flat tire and the garage replaces the
               | entire car, both you and I wouldn't call that repair. If
               | you have a problem caused by a $0.01 resistor on the
               | logic board and they replace the entire board I wouldn't
               | call that repair either, and that's exactly what Apple is
               | doing.
               | 
               | > have clearly identified what's at fault, and told me
               | what's being done
               | 
               | So let me guess, the fault was the logic board, which is
               | basically the entire computer, and what would be done is
               | to replace it (which again is equivalent to replacing the
               | entire computer, and costs about the same)?
               | 
               | This is the main problem with Apple's repair. Outside of
               | physical, visible damage to the computer, everything else
               | will basically be a logic board fault, regardless of
               | whether the entire board is burnt or broken in half (in
               | which case a replacement is justified) or a 1c passive
               | component being defective (in which case a replacement is
               | overkill, but Apple's monopoly allows them to do it and
               | extract a generous profit out of it).
               | 
               | > If the genuine parts cost the same, why are you
               | surprised the labour costs the same?
               | 
               | 2 problems here:
               | 
               | 1) I have a problem with paying for whole new mainboard
               | (=entire computer) when the problem is a single resistor
               | or broken trace on the existing board.
               | 
               | 2) The retail price of an Apple computer includes a
               | significant margin to account for R&D and software
               | development. The actual cost of the hardware is probably
               | 30% and the rest is essentially a "license". When
               | repairing an existing device, I expect the parts to be
               | sold at-cost (as I've already paid the "license" when
               | originally buying the machine) instead of costing
               | basically the same as buying a new machine.
               | 
               | > Based on what?
               | 
               | Common sense. Between repairing the device on-site by
               | replacing a 1c faulty part and returning it to the
               | customer immediately, or shipping parts across the globe
               | back and forth, what's the most efficient, both in terms
               | of time, money and carbon footprint?
        
               | novok wrote:
               | That 30 yr old program is not the current program he is
               | describing.
        
               | stephenr wrote:
               | I've taken a Mac to one such authorised repair centre in
               | the last 3 years.
        
               | Nextgrid wrote:
               | There are 2 repair programs:
               | 
               | Apple Authorized Service Provider - the existing one,
               | which has significant barriers to entry and doesn't seem
               | profitable on its own (most of the ones I see around town
               | either sell refurbished computers on the side or provide
               | IT support), though I believe they can at least stock
               | parts as they advertise same-day turnaround on some
               | common repairs. This is the one you're talking about.
               | 
               | The Independent Repair Program, for smaller shops to be
               | able to obtain genuine parts and perform authorized
               | repairs on Apple devices. These don't allow you to stock
               | parts and have a lot of ridiculous restrictions (Louis
               | did a video on it) and is purely a PR thing when the
               | whole "right to repair" idea started taking off and
               | regulators were started to look closer.
        
               | gskj wrote:
               | I'll bet the following happened, which Louis is actively
               | fighting against...
               | 
               | 1) you didn't get your data back if it was a hard drive
               | issue
               | 
               | 2) the service center replaced an entire part, not a
               | .50cent component, and may have charged you for the full
               | part.
               | 
               | 3) it was not really authorized, because the third party
               | authorized service center is new within 18months, and you
               | can only replace screens and in few cases, batteries.
               | 
               | With today's devices, it's really just about getting your
               | data back. If the machine can be repaired enough for even
               | 15min with just a simple popped capacitor change, that's
               | enough to rescue your latest photos, and that's what
               | Louis is fighting for. While publishing schematics would
               | be a bonus, the big thing is don't strongarm
               | manufacturers with legal constraints so they can't sell
               | that 50 cent part to other parties so repair
               | shops/individuals can get those 15min.
        
       | slver wrote:
       | More accurate title, just in interest of facts:
       | 
       | > One Mac repair shop's fight to repair Macs.
       | 
       | Apple can do a lot to make their hardware more repairable. But
       | also I've seen Rossman outright demand their hardware changes
       | just so it's easier to repair, without regard to things like
       | weight, water resistance, and overall UX.
        
         | bogwog wrote:
         | > Apple can do a lot to make their hardware more repairable.
         | But also I've seen Rossman outright demand their hardware
         | changes just so it's easier to repair, without regard to things
         | like weight, water resistance, and overall UX.
         | 
         | Source? He released a video recently where he basically said
         | that it doesn't matter if they're easy to repair. As technology
         | gets more advanced, so do repair shops.
         | 
         | It'll be harder for the average Joe at home, but that's
         | precisely why independent repair shops that can offer
         | competitive prices are so important.
         | 
         | Plus, I just want to point out (in case it isn't clear to
         | anyone reading your comment) that right to repair has
         | absolutely nothing to do with making changes to the hardware,
         | or about making repairs "easier".
         | 
         | It's about supply chains; about making it _possible_ to buy
         | replacement parts. Currently, Apple tells their suppliers that
         | they're not allowed to sell parts to anyone else. A common
         | example he cites in his videos is where Apple takes a commodity
         | chip they didn't invent, makes a tiny change to it, and then
         | place a custom order where the contract states that the
         | manufacturer can't sell it to anyone else.
         | 
         | So if that chip breaks, customers can't replace it with the
         | common version, and they can't buy it from the only
         | manufacturer that makes the "custom" version.
         | 
         | The only alternative is trying to find a clone from China, or
         | taking it from a "donor board" (which is not a sustainable or
         | cost-effective practice)
        
           | slver wrote:
           | > He released a video recently where he basically said that
           | it doesn't matter if they're easy to repair. As technology
           | gets more advanced, so do repair shops.
           | 
           | > It'll be harder for the average Joe at home, but that's
           | precisely why independent repair shops that can offer
           | competitive prices are so important.
           | 
           | So you'd really recommend that Joe at home should repair
           | their own Windows laptop or Android phone? Sorry but
           | "gullible" is the word that comes to mind.
           | 
           | Rossman is fighting for his right to do his own job. He has
           | that right, but he also wants to be viral. To be viral, he
           | needs to reframe his fight as the fight for the little guy to
           | resolder a Wi-Fi modem at home on their MacBook. Which is
           | frankly ridiculous.
           | 
           | Technology, especially mobile, is at a stage where repairing
           | at home is impossible due to integration and miniaturization.
           | 
           | Maybe you could install your own RAM on a laptop. Well now
           | that RAM is in the CPU, because it has to be there. So what
           | do we do? Complain until technology goes back a decade or a
           | few?
        
             | Wowfunhappy wrote:
             | > So you'd really recommend that Joe at home should repair
             | their own Windows laptop or Android phone?
             | 
             | >> As technology gets more advanced, so do repair shops.
             | It'll be harder for the average Joe at home, but that's
             | precisely why independent repair shops that can offer
             | competitive prices are so important.
        
             | bogwog wrote:
             | By "average Joe" I'm not referring to someone like my
             | grandma or you, I mean someone who isn't a professional
             | repair shop with specialized equipment, but still knows a
             | few things about technology.
             | 
             | I've repaired tons of my own devices over the years. The
             | most "hardcore" repair I've done was replacing a blown
             | capacitor in a Samsung monitor. The monitor was like $200,
             | and the new capacitor cost less than a dollar. I'm terrible
             | at soldering, and have zero skill in that category. That
             | soldering job I did came out really bad, but that monitor
             | still works ~8 years later, and it's sitting on my desk
             | right now as I'm typing this.
             | 
             | > Technology, especially mobile, is at a stage where
             | repairing at home is impossible due to integration and
             | miniaturization.
             | 
             | > Maybe you could install your own RAM on a laptop. Well
             | now that RAM is in the CPU, because it has to be there. So
             | what do we do? Complain until technology goes back a decade
             | or a few?
             | 
             | Neither "right to repair" nor my original comment advocate
             | for being able to repair your own devices at home. I said
             | that, because new devices are impossible to repair at home,
             | it's critical that independent repair shops can exist,
             | because they have expertise and equipment most people don't
             | have to home. Without those independent repair shops,
             | customers are forced to pay the manufacturer for repairs.
             | Apple charges $300 to "fix" a broken screen (they actually
             | just send you a new phone), even though the displays are
             | nowhere near that expensive _and Apple can get them at
             | cost_ (or close to it).
             | 
             | And right to repair has NOTHING to do with changing
             | devices, making them go back "a decade or two", or any
             | bullshit FUD like that. Seriously, go to
             | https://www.fighttorepair.org/ and educate yourself on it
             | so that you see it's 100% in your interests as a consumer.
        
               | slver wrote:
               | > I've repaired tons of my own devices over the years.
               | 
               | Many of us have but again, minituarization,
               | specialization and integration means this gradually
               | becomes impossible.
               | 
               | The age of generic parts is over. Things get built at
               | scale, for a specific purpose, highly integrated, and
               | tiny.
               | 
               | Unless maybe you can chisel out your own SoC replacement
               | from some sand and metal.
        
               | bogwog wrote:
               | Is this trolling? Did you read past that sentence you
               | quoted?
        
               | slver wrote:
               | You replaced a capacitor. Is that supposed to render what
               | I said invalid?
        
               | bogwog wrote:
               | > Neither "right to repair" nor my original comment
               | advocate for being able to repair your own devices at
               | home.
               | 
               | Did you read that part?
        
               | slver wrote:
               | It's honestly hard to understand what our discussion is
               | about at this point. I stated initially Rossman is
               | fighting about his ability to buy working parts and doing
               | repair. Now turns out you agree with that. So, I guess
               | that's all.
        
               | danShumway wrote:
               | The disagreement is over whether your point changes
               | anything at all about the right to repair movement.
               | 
               | Okay, let's say Rossman is fighting for his own ability
               | to do repair. So? That's what _we want._ Every consumer
               | benefits if there 's a competitive repair industry. In
               | particular the people who can't do their own repairs at
               | home benefit from a competitive 3rd-party repair
               | industry.
               | 
               | Giving Apple a monopoly over its repair process is bad
               | for consumers. It's bad overall no matter what Apple
               | devices look like, but it's particularly bad if the
               | devices are difficult or impossible to repair at home.
               | The fact that consumer devices are getting harder to
               | repair is exactly why third-party repair shops are so
               | important, and exactly why Rossman's goals align with
               | those of the average consumer. Because as devices get
               | harder to repair, it becomes _more important_ that
               | consumers have access to a wide range of professionals
               | that can do those repairs.
               | 
               | I think you're getting pushback because you keep refusing
               | to engage with the arguments that people are making,
               | repeating "the age of generic parts is over", and then
               | acting like that changes something about the current
               | situation. It doesn't. You seem to be missing the
               | connecting logic between your own point and the
               | surrounding debate about right to repair.
        
               | stale2002 wrote:
               | Funny. I was in another conversation with the same user,
               | and they trolled in the same exact way.
               | 
               | Harp on their point without actually addressing anything
               | in the response, or original post. Just completely ignore
               | it.
        
               | slver wrote:
               | Yes, that's the right approach, if you can't develop your
               | argument, just jump to another thread and assassinate my
               | character with generalizations.
        
               | CRConrad wrote:
               | Honestly, re-read
               | https://news.ycombinator.com/item?id=27255427 and have
               | another think about whether the GP is _" assassinat_ [ing
               | your] _character with generalizations "_ or just simply
               | posting the plain truth. Your debating style, at least
               | judging from what I've seen of it here, does indeed seem
               | to blithely disregard valid responses.
        
               | [deleted]
        
         | m55au wrote:
         | > But also I've seen Rossman outright demand their hardware
         | changes just so it's easier to repair, without regard to things
         | like weight, water resistance, and overall UX.
         | 
         | This is just a blatant lie and in fact complete opposite of
         | what he is saying:
         | 
         | https://youtu.be/RTbrXiIzUt4?t=959
        
       | etewiah wrote:
       | I bought the domain applesupportfails.com out of anger at getting
       | poor customer service from apple but have so far failed to get it
       | off the ground. Perhaps I need to reach out to Rossmann to get
       | some support....
        
       | xrd wrote:
       | I wrote a book for O'Reilly that did really poorly in sales.
       | 
       | I added content to show the places I made mistakes in my
       | assumptions about the process, and put in sections in chapters
       | that showed how I troubleshot those errors, and corrected the
       | code.
       | 
       | My editors asked me to remove that code. O'Reilly's brand, IMHO,
       | is having the smartest people in the room talking to you. They
       | don't want content that shows the author making mistakes. I felt
       | like there was an audience for people who want a different voice,
       | but who was I to argue with O'Reilly's success?
       | 
       | Rossman seems like he is talking to that audience, people who
       | aren't experts, and still courageous enough to get something
       | fixed on their own.
       | 
       | YouTube permits him to monetize that audience. I still think
       | there is a huge gap in talking to people who are not experts and
       | intimidated by the experts. There is a massive market for
       | publishing there.
        
       | paulgerhardt wrote:
       | Living in Shenzhen, it's shocking how easy it is to go out and
       | repair stuff. Living in Palo Alto, it's frustrating how hard it
       | is.
       | 
       | I'm thinking maybe, just maybe, introducing repairability laws
       | won't solve the problem.
       | 
       | I am perfectly happy upgrading the memory on my MacBook Air with
       | a reflow air station rather than swapping out some dims if it
       | means my laptop is half as thick and twice as rugged. I'm also
       | just as happy dropping my phone off at a corner shop to replace
       | the glass (while preserving the same electronics) using an
       | industrial laminating machine.
       | 
       | My problem today is not that repairability laws impede my
       | progress here (they certainly don't exist in China either).
       | 
       | My problem is I can only get the chips and schematics I need to
       | effect the repair on the Chinese Internet (WeChat/Taobao) or find
       | someone to do the repair for me for $40 on the Chinese street
       | markets (Huaqiangnan in Shenzhen). When I go to a corner store in
       | the US the "solution" to swap the whole sub-assembly
       | (glass+electronics) not just glass in case of a screen repair for
       | $100+
        
         | LegitShady wrote:
         | >My problem today is not that repairability laws impede my
         | progress here (they certainly don't exist in China either).
         | 
         | They do - they just do it upstream of you. The people you want
         | to swap the parts can't get them, or if they do the parts are
         | expensive, or don't pass the security checks of your device and
         | now there's reduced functionality.
         | 
         | The lack of repairability laws affects you but its up stream of
         | you directly.
        
         | theshrike79 wrote:
         | I've watched my fair share of Strange Parts [1].
         | 
         | The reason why you can get any device fixed is the availability
         | of parts, yes. But also all of the highly specialized tools
         | available combined with the skill of people in there.
         | 
         | Even if someone in the US could get the exact same parts, they
         | wouldn't be as able to fix the devices due to the lack of
         | devices and necessary skills. This is also the reason why most
         | electronics are made there, it's a staggering concentration of
         | skilled electronics workers.
         | 
         | [1] https://www.youtube.com/channel/UCO8DQrSp5yEP937qNqTooOw
        
           | swuecho wrote:
           | Strange Parts is marvelous.
        
         | Nextgrid wrote:
         | The reason it can be done in China is because those shops
         | illegally obtain the parts (whether counterfeit or stolen,
         | since Apple won't intentionally sell them to anyone) and
         | resources (schematics, software, etc) to be able to do so.
         | 
         | This situation is both good and bad. Stolen parts are good, in
         | the sense that this grey market at least allows consumers to
         | repair devices cost-effectively. It's also bad, because besides
         | it essentially being theft, the grey market opens the door to
         | bad actors who pass off used/defective/rejected/counterfeit
         | parts as the real thing.
         | 
         | Repairability laws would actually help here. You would get the
         | same repair shops in the US if Apple was forced to provide
         | schematics & parts at a reasonable cost, with no risk of
         | counterfeits or bad parts.
         | 
         | This is a big deal, and the reason there's so much opposition
         | to right to repair, even beyond Apple. If R2R was a stupid,
         | niche, geeky idea that doesn't bother anyone it would quietly
         | get passed and that would be it, but the reason people _are_
         | bothered by it and oppose it is because device manufacturers
         | (whether computers or cars or farm equipment) actually make a
         | lot of money off the status-quo.
        
           | juskrey wrote:
           | There is of course a market of Apple devices stolen for
           | parts, but majority of spare parts are coming from used donor
           | devices, obtained at discount, I believe big shops may also
           | buy new ones solely for parts
        
           | failwhaleshark wrote:
           | This smells like anti-Chinese FUD IYAM.
           | 
           | There are plenty of differing qualities of parts, but they're
           | not all official while some are the same.
           | 
           | If R2R were a thing in the US and parts were commonly-
           | available, there wouldn't be a need for white-, gray-, and
           | black- marketplaces. Sure, there could be lower-quality ones
           | when someone wants to do it cheaper, like there are right
           | now. The problem is the giant corporation locking-up the
           | schematics, the tools, the guides, and the parts to be able
           | to repair their shit at a sane cost and reasonable effort.
        
           | walrus01 wrote:
           | > those shops illegally obtain the parts (whether counterfeit
           | or stolen, since Apple won't intentionally sell them to
           | anyone) and resources (schematics, software, etc) to be able
           | to do so. This situation is both good and bad. Stolen parts
           | are good
           | 
           | I really doubt that many of those genuine repair parts for
           | iphones and macbooks are _stolen_ , in the sense that
           | somebody loaded up a pallet and took it from its manufacturer
           | without paying. Apple doesn't manufacture most of these
           | things, particularly the ICs and screens, and relies on a
           | whole ecosystem of vendors and subcontractors.
           | 
           | If a third party is paying a reasonably agreed upon market
           | price to a factory to buy extra factory run of stock
           | (example: DRAM ICs, or touchscreens), that's not theft.
           | 
           | You would think that those factories would engage Chinese law
           | enforcement if a significant percentage of their output was
           | literally being stolen without payment, since that sort of
           | thing affects their bottom line and is clearly a crime in
           | their mainland china location.
           | 
           | For people interested in this general topic (parent poster
           | here mentioned living in Shenzhen), go read through all the
           | historical content of Bunnie Huang's blog...
           | 
           | https://en.wikipedia.org/wiki/Andrew_Huang_(hacker)
        
             | nwallin wrote:
             | What kind of theft, and from whom?
             | 
             | My understanding is that a person with decision making
             | power at these factories are negotiating with third party
             | repair shops, agreeing on a price, and selling authentic
             | Apple badged components or Apple schematics to them. In
             | that sense, it is not theft.
             | 
             | My understanding is that this is in absolute violation of
             | Apple's license agreements and contracts with these
             | factories. Those factories do not have a de jure legal
             | right to sell those parts. In that sense, it is
             | intellectual property theft.
             | 
             | If and when these factories put those components on a
             | palette, put that palette into a container, and put that
             | container onto a ship, and that ship sails to a Western
             | country with intellectual property protections, Apple has
             | reported the shipments to customs authorities and gotten
             | them seized as counterfeit parts, despite the fact that
             | they were manufactured as part of the same batches as parts
             | that became devices that were sold in Apple stores. Apple's
             | problem is that China doesn't give a shit about any
             | objections Apple might have to two CCP sanctioned Chinese
             | businesses doing (illegal) business with each other.
             | 
             | It _shouldn 't_ be intellectual property theft- Apple ought
             | to be obliged to make these components and schematics
             | available at fair prices to shops like Rossman's. But
             | that's the way it _ought_ to be- in the mean time, it _is_
             | theft, and those parts are stolen. Hopefully we 'll be able
             | to get the laws fixed someday.
        
               | blueblisters wrote:
               | > My understanding is that this is in absolute violation
               | of Apple's license agreements and contracts with these
               | factories. Those factories do not have a de-jure legal
               | right to sell those parts. In that sense, it is
               | intellectual property theft.
               | 
               | I am not sure breach of contract/license agreements is IP
               | theft. I bet IP theft has a very specific legal
               | definition that draws a fine line between theft and
               | breach of contract. Apple can of course try to bring
               | these factories to court to seek damages.
        
               | jaggederest wrote:
               | Theft is the wrong word here.
               | 
               | No IP violation is a theft unless it involves "a person
               | intentionally takes personal property of another without
               | permission or consent and with the intent to convert it
               | to the taker's use".
               | 
               | It's a violation of copyright, trademark, trade secrets,
               | counterfeiting or patent, but it is not theft. The usage
               | of the verbiage "theft" started in the late eighties to
               | early nineties as part of a campaign to make intellectual
               | property violation sound more severe than it actually is.
               | 
               | The key difference is that, by depriving another person
               | of their property, you are preventing them from using it,
               | where in intellectual property violations, you are merely
               | gaining use without denying use to the creator.
        
               | snowwrestler wrote:
               | IP theft easily satisfies the quoted definition in your
               | first paragraph. That's why you had to add an additional
               | "key difference" in your last paragraph.
               | 
               | That "key difference" is what got invented in the early
               | 2000s as part of a concerted effort to justify IP theft.
               | It was never part of the definition of theft before, and
               | indeed it makes no sense; if you steal a Snickers bar
               | from a store, you have not deprived them of the use of
               | the Snickers bar because they never intended to use it
               | themselves. What you have really deprived them of is the
               | opportunity to sell it. So does stealing IP.
        
               | markdown wrote:
               | Stealing a part made in a shop isn't stealing IP.
               | Stealing schematics and methods would be, but not
               | finished products.
        
               | ngc248 wrote:
               | How is this not stealing ... Its like i gave you
               | money/raw materials to do something for me. you skim off
               | it and sell it off it is stealing. May not be a legally
               | valid term, but it is stealing.
        
               | irjustin wrote:
               | And it's not stealing in the strictest sense. it was
               | sold.
               | 
               | The manufacturer of the chip made an extra 10k of product
               | to sell on the side, which is a breach of contract.
               | 
               | But no theft occurred because the manufacturer is
               | supposed to have the schematics.
               | 
               | Legally a rather annoying, wordy space to live in for
               | sure.
        
               | dragonwriter wrote:
               | > Stealing a part made in a shop isn't stealing IP.
               | Stealing schematics and methods would be, but not
               | finished products.
               | 
               | Actually, all of that is stealing physical, not
               | intellectual property. Intellectual property is not the
               | right to physical possession, so even to the extent that
               | it can be said to be "stolen" (violation of IP rights are
               | more like trespass than theft) taking physical objects in
               | which it is in one form or another embodied into one's
               | possession isn't it.
        
               | jolux wrote:
               | >No IP violation is a theft unless it involves "a person
               | intentionally takes personal property of another without
               | permission or consent and with the intent to convert it
               | to the taker's use".
               | 
               | How does selling physical parts that were manufactured
               | for someone else in violation of a contract not fall
               | under this definition? Is the seller paying for the
               | manufacture of these parts, or is Apple?
        
               | m1el wrote:
               | > Is the seller paying for the manufacture of these
               | parts, or is Apple.
               | 
               | I don't know the actual situation, but let's say for the
               | sake of argument;
               | 
               | - Apple pays $1M to make 1M chips, with the contract that
               | forbids making these parts to sell third parties.
               | 
               | - A Shenzhen shop pays $15K to make 10K of the same
               | parts, the manufacturer breaches the contract, violates
               | Apple's IP and makes extra parts for the shop. None of
               | this involves "theft" in any meaningful sense of the
               | world.
        
               | ako wrote:
               | If the design of the chips is created abd owned by apple,
               | using that same design to manufacture chips for someone
               | else, is theft of design. Apple spend a lot of time and
               | money creating that design.
        
               | toyg wrote:
               | The amount of time it takes to make anything is not
               | relevant to the question of whether something can be
               | stolen or not. Parent poster is being pedantic, probably
               | for the sake of making an old point about IP piracy, but
               | let's keep things grounded.
               | 
               | This sort of scenario is a clear breach of contract,
               | regardless of laws surrounding IP. Apple seems
               | substantially unable or unwilling to retaliate for breach
               | of contract against their own Chinese manufacturing
               | partners. This is a substantial loss of control that
               | sooner or later will come home to roost - because if this
               | can happen to the richest company on the planet, it
               | likely happens to _anybody_ who manufactures _anything_
               | in China. Simply put, China is the Far West when it comes
               | to civil disputes;  "we" ignore this state of things
               | because the margins are still good enough to go there
               | anyway. It's like running a supermarket in a bad part of
               | town: as long as the profit it makes is higher than
               | losses from vandalism and theft, it will stay open. At
               | some point this might stop being the case.
        
               | singlow wrote:
               | So all of the senses of theft that do apply, which have
               | been in use for millenia, are not "meaningful" because
               | they do not meet the cause of your morality.
               | 
               | Of course when Prometheus "stole" the fire from Mount
               | Olympus he did not deny Zeus anything, but it was called
               | theft. The fire that he brought to athens was the
               | intellectual property of the Gods.
        
               | m1el wrote:
               | You may also find people murdered by words, yet no
               | charges for murder.
        
               | pineaux wrote:
               | I think you are both right: I think the act of stealing
               | is the act of taking something (an idea, an object)
               | without permission from someone else. It doesn't matter
               | how much this "something" costs to make in time, money or
               | effort. In that sense, taking designs without permission
               | and creating electronic parts is theft. However, having
               | said this, I don't believe theft is necessarily a bad
               | thing. I think it's a good thing (to a certain point)
               | that the government steals your money (takes it without
               | permission) as taxation. I also believe that where there
               | is a limited supply - either by design or the nature of
               | the thing - the owner of this supply should be coerced
               | into doing what is not only good for themselves but also
               | for the whole of society. I might be voicing an unpopular
               | opinion here, but in my eyes you don't have the right as
               | a home owner to leave your house empty when there is a
               | shortage of housing. Squatting should be legal in such
               | circumstances. This forces homeowners to keep rent
               | affordable. I also believe that apple keeps these parts
               | off the market to make more profits in a way that is not
               | beneficial for the environment and society as a whole.
               | This makes it a moral imperative to steal these parts and
               | make them available for the general public.
        
             | rowanG077 wrote:
             | It's not theft. But still it's most likely a contract
             | violation of the contract between the production company
             | and Apple. Apple would never in a million years allow any
             | of their suppliers to sell Apple specific parts to the
             | aftermarket.
        
               | dataflow wrote:
               | > It's not theft. But still it's most likely a contract
               | violation of the contract between the production company
               | and Apple. Apple would never in a million years allow any
               | of their suppliers to sell Apple specific parts to the
               | aftermarket.
               | 
               | Then it only concerns those parties and it's _literally_
               | not our business to worry about.
        
               | rowanG077 wrote:
               | It is our business to worry about. Such gross violation
               | would be stamped out hard in the US and EU. This is one
               | of the reasons it's hard/expensive to finds parts if you
               | are not in Shenzhen. There should be laws that disallow
               | exclusivity of parts.
        
               | dataflow wrote:
               | I think you missed my point. I was saying the _violation_
               | isn 't our business and by its nature it is in no way
               | comparable to theft or other crimes. i.e. private parties
               | have a dispute that they need to settle privately. It's
               | not on us to police whether they stick to their
               | contracts.
               | 
               | Whether that type of contract is allowed by the
               | government/law in the first place is an entirely
               | different discussion about commerce and regulation; I
               | wasn't opining on that.
        
             | hwbehrens wrote:
             | > If a third party is paying a reasonably agreed upon
             | market price to a factory to buy extra factory run of stock
             | (example: DRAM ICs, or touchscreens), that's not theft.
             | 
             | In the case this is a misunderstanding of the US
             | perspective, and not a deliberate misinterpretation, the
             | context taken here by Apple is based on US intellectual
             | property law.
             | 
             | In that context, this would be a criminal offense and would
             | very likely be pursued in court by Apple, leading to
             | punitive damages, loss of contract, or both (e.g., the GEEP
             | lawsuit). Third-shift manufacturing [0] is seen as a
             | serious issue by many large corporations who have their
             | production based in China for this reason.
             | 
             | If the schematics or other intellectual property were
             | transferred to a third party (e.g. another factory) for
             | production, then this would be IP theft, if the use of the
             | word `theft` specifically is the crux of your objection.
             | 
             | I'm not saying the current situation is "right" or
             | "correct", just clarifying the terminology so everyone is
             | on the same page semantically.
             | 
             | [0]: https://scholarship.shu.edu/cgi/viewcontent.cgi?articl
             | e=1825...
        
             | imtringued wrote:
             | >I really doubt that many of those genuine repair parts for
             | iphones and macbooks are stolen, in the sense that somebody
             | loaded up a pallet and took it from its manufacturer
             | without paying. Apple doesn't manufacture most of these
             | things, particularly the ICs and screens, and relies on a
             | whole ecosystem of vendors and subcontractors.
             | 
             | Theft is much broader than that. When apple receives
             | devices that it cannot repair anymore it will just recycle
             | the materials and throw the rest away, there are employees
             | that will take out functioning chips or broken circuit
             | boards and throw them in a publicly accessible garbage
             | container only to come back at night to take the parts out
             | of the trash to resell them.
        
             | rasz wrote:
             | >in the sense that somebody loaded up a pallet and took it
             | from its manufacturer without paying.
             | 
             | Pay is involved, and its Apple authorized recyclers who are
             | selling parts on the black market breaching Apple contract
             | stating everything needs to go into Shredder and get
             | pulverized into dust.
             | 
             | Here is just one example "Apple sues GEEP for not shredding
             | reusable iPhones" https://www.washingtonpost.com/technology
             | /2020/10/07/apple-g...
        
               | m4rtink wrote:
               | So not just making repairs as hard as possible but
               | _paying people to shred perfectly serviceable hardware_
               | to prevent that! Wow, that 's beyond evil, for so many
               | reasons!
        
           | loceng wrote:
           | It's a signal when humans will do something against the law -
           | and generally it seems to be a fair response to excessive
           | control or at minimum a counterweight to the actions of a
           | selfish for-profit or industry. Piracy comes to mind as well:
           | if content becomes too expensive, requiring monthly
           | subscriptions to too many places or then unreasonable cost to
           | buy a specific film or series - then more people will pirate,
           | and more reasonable people willing to pay will start to
           | pirate - the more friction and unfairness in the balance of
           | everything, the more piracy. The ability to pirate or repair
           | by third-party both I believe are necessary to keep
           | organizations in check.
           | 
           | Edit to add: makes me think of Bitcoin too, people certainly
           | have reason to be unhappy with local-global financial systems
           | which have heavy-matured regulatory capture and overall
           | corruption whether it's printing excessive money or being
           | deceptive to foreign players so it's an uneven playing field.
        
             | WalterBright wrote:
             | You're right. When there's massive non-compliance with the
             | law, there's something wrong with the law.
             | 
             | For example, Prohibition, the war on drugs, gambling
             | prohibitions, etc.
        
               | lotsofpulp wrote:
               | I can think of societies with massive tax evasion, from
               | all economic classes of people and where bribes are
               | normal. Is there something wrong with laws requiring tax
               | payments and banning bribes?
        
               | WalterBright wrote:
               | Take a look at economist C. Northcote Parkinson's books.
               | He points out that when tax rates are 10%, people happily
               | pay their taxes as their duty to live in society. People
               | who cheat get ostracized. Various things start going awry
               | at 20% and 30%, and at 40% tax evasion becomes the
               | national pastime. People regard as fools people who _don
               | 't_ evade taxes.
               | 
               | Think about the people who are running away from
               | California due to their confiscatory taxes, and then
               | California goes after them claiming they still are
               | residents. Think about the people in government who
               | openly want to dismantle the wealthy - like Bernie
               | Sanders and Elizabeth Warren.
               | 
               | What do you think will happen?
        
               | lotsofpulp wrote:
               | That's a separate issue. I was talking about countries
               | that lack the tribal trust between its members such that
               | it is presumed it's every man or sub tribe for
               | themselves.
               | 
               | This lack of trust is an unquantifiable cost in the
               | progress of that society, one that the US was blessed to
               | not be burdened with, and to which I credit the strength
               | of the nation.
               | 
               | But that's beside the point, which is I don't think a
               | simple statement like "if everyone breaks the law then
               | the law is bad" is valid.
        
               | zabzonk wrote:
               | Yes, because the law (and the systems supporting the law)
               | can easily be evaded - there is something massively
               | wrong.
        
               | [deleted]
        
               | WalterBright wrote:
               | I'd be concerned about laws so onerous that a police
               | state is needed to get compliance.
        
               | loceng wrote:
               | Sure, when people aren't getting reasonable ROI from that
               | tax money - e.g. it's invested poorly and not invested in
               | a way that's improving enough of their own community.
               | 
               | Imagine if paying tax was voluntary - how relatively
               | quickly communities of people who valued and understood
               | the value of that pooling and who voted in competent
               | politicians to manage their community would thrive/grow
               | vs. the free-for-all and deterioration of infrastructure
               | in areas where people opted not to pay; mind you private
               | businesses may provide better services and people using
               | them is them voting for their existence (voluntary
               | payment) - though arguably initially before enough wealth
               | was generated it would have been impossible to borrow the
               | $100s of billions needed to start massive infrastructure
               | projects; from my understanding there's a bit of this,
               | along with more or less corrupting, in Democratic vs.
               | Republican leaning states.
               | 
               | Re: bribes - I'd argue that amount of people wouldn't fit
               | within the definition of following the spirit of the
               | mechanism - you need a foundation with integrity to start
               | for it to be an honest signal; or it's the reverse, the
               | anti, bribery a sign of a lack of integrity and
               | accountability in the system.
        
               | [deleted]
        
           | waheoo wrote:
           | They're mostly extracted from broken screen phones that are
           | otherwise perfectly working.
           | 
           | They're not stolen. But carry on pushing apples narrative
           | that they own everything even after its sold.
        
           | segmondy wrote:
           | Everything get's recycled, all old phones get stripped to the
           | smallest components possible and resold to repair shops.
        
           | einpoklum wrote:
           | > It's also bad, because besides it essentially being theft
           | 
           | Nobody stole parts from Apple's warehouses.
           | 
           | So "essentially", it is not theft. Unless "essentially" means
           | "by some outlandish, ridiculous, anti-popular and pro-
           | corporate international legal fiction".
        
             | robocat wrote:
             | I presume he is talking about phones stolen from consumers
             | that have been parted out.
        
               | Nextgrid wrote:
               | Nope I mean theft from the official factory. Given the
               | working conditions, I wouldn't be surprised if the
               | workers were smuggling out parts or were doing a whole
               | "night run" for the secondary market (at higher prices
               | than what Apple pays) in addition to the normal run.
        
               | monocasa wrote:
               | Ghost shifts are getting rarer and rarer in the days of
               | 24/7, nonstop manufacturing lines.
        
           | paulgerhardt wrote:
           | By volume, the chips on the open market aren't stolen and
           | most aren't counterfeit. Most are legitimate and a fair
           | amount of the suspiciously cheap parts are binned or older
           | revisions. The scale of the chip marketplace is more akin to
           | sum of the agricultural output of California's Central Valley
           | - not your weekend farmers market. No one is messing around
           | with stolen parts in these kind of quantities.
           | 
           | The reason companies are kicking and screaming about right to
           | repair is because reverse logistics (how you deal
           | broken/returned goods) is already a huge cost center and the
           | legislation as proposed would make it more so. No one is
           | making massive profit off repair parts - they're offsetting
           | massive losses.
        
             | Nextgrid wrote:
             | I don't mean chips per-se, I mean complete assemblies like
             | iPhone displays. As far as I know, there's no "legitimate"
             | source for those, it's all either outright stolen,
             | counterfeit or bad/rejected parts.
             | 
             | > because reverse logistics (how you deal broken/returned
             | goods) is already a huge cost center and the legislation as
             | proposed would make it more so
             | 
             | How would right to repair affect that? And if it wasn't
             | profit-motivated how do you explain the extreme efforts
             | some manufacturers do to prevent people from repairing
             | their own devices (like iPhone cameras being associated
             | with the logic board and not being usable in any other
             | phone of the same model)?
        
               | userbinator wrote:
               | They could also be recycled from units with other damaged
               | parts, which is also "legitimate", whatever that means
               | (although I'm sure Apple et.al. don't want that.)
               | 
               | In much the same way that salvage yards are a source of
               | car parts, yet companies like Tesla are trying to stop
               | that.
        
               | TeMPOraL wrote:
               | Not sure if it's the case for Apple, but for other
               | phones, there's definitely plenty of parts recycling
               | happening.
               | 
               | I replaced my broken Galaxy S4 screen when in Shenzhen in
               | 2015, and bought a replacement screen for Galaxy S3 for
               | my wife (to have a spare I could use to perform the
               | repair myself back home). My repair was dirt-cheap - I
               | paid something like $10 to get a whole new screen
               | assembly _and_ a new back camera (I broke mine), the
               | whole repair done in front of me in under 5 minutes. The
               | extra screen for my wife was much more expensive - ~$50,
               | IIRC. The difference is, with my phone, they kept the
               | broken parts. They presumably replaced the broken glass
               | in it at their own pace, and put it back on the market.
               | 
               | I also saw plenty of work being done on phone components,
               | as well as people unloading and sorting through big bags
               | of broken phones. There's _lots_ of e-waste recycling
               | going on there.
        
               | dingusthemingus wrote:
               | My buddy buys broken Iphones/screens and sells them to
               | China where all the underlying parts are stripped and
               | used for repairing Iphones. This is legitamite not shady
               | at all.
               | 
               | Ships hundreds at a time. A lof of the parts used for
               | repair in China are coming from US/EU broken phones.
        
               | walrus01 wrote:
               | > it's all either outright stolen, counterfeit or
               | bad/rejected parts
               | 
               | The other very common possibility is that it's what's
               | called a "ghost shift" where the factory runs a whole
               | production run on a possibly overnight work shift,
               | creates a batch of product for sale to third parties, and
               | then resumes their legit-for-transfer-to-apple production
               | run the next morning. Happens with all sorts of
               | electronics manufacturing in mainland china.
               | 
               | This does not necessarily mean that the ghost shift
               | products go through _absolutely_ the same level of QC
               | that the main production run gets, but I wouldn 't call
               | them counterfeit.
        
               | ThrustVectoring wrote:
               | "ghost shift" production _with_ the trademarks is
               | counterfeit, but isn 't _without_ the trademarks.
               | Regardless of marking it 's still likely unauthorized use
               | of intellectual property.
        
               | walrus01 wrote:
               | I mentally make a distinction between "counterfeit"
               | products which are actually authentic and good quality,
               | unlikely to hurt the consumer, but arguably cause some
               | harm to apple's IP, and "counterfeit" products which are
               | actually poor quality clones made by inferior production
               | lines. It's unfortunate that the same term is used for
               | both.
               | 
               | Presumably a high volume and skilled third party repair
               | shop and its purchasing people will be a crucial role in
               | buying and distinguishing between the two types of
               | hardware.
        
               | TheSpiceIsLife wrote:
               | The term _counterfeit_ is here being used by _some
               | people_ to mean  'genuine parts sold off-license', which
               | is much more like a _bootleg copy_ [1]. That is, it's the
               | _same_ item sold off-license.
               | 
               | To some extent words mean what people who use them intend
               | to mean, but in my opinion we shouldn't be calling parts
               | from the same production line _counterfeit_ , because the
               | word implies _forgery_.[2]
               | 
               | 1. https://en.wikipedia.org/wiki/Bootleg_recording
               | 
               | 2. https://www.dictionary.com/browse/counterfeit
               | 
               | Edit: changed a word for clarity.
        
               | lmm wrote:
               | > To some extent words mean what people who use them
               | intend to mean, but in my opinion we shouldn't be calling
               | parts from the same production line counterfeit, because
               | the word implies forgery.[2]
               | 
               | If they had a particular QC standard marking, but had not
               | been manufactured in accordance with that level of QC,
               | that would be forgery, right?
               | 
               | If they bear the trademark of a company that demands
               | certain QC standards, but were produced without those
               | checks, it seems like the same thing in a way.
        
               | TheSpiceIsLife wrote:
               | I think you're intentional straining to disagree with me.
               | 
               | You don't have to do that.
               | 
               | You're probably partly right some of the time, and my
               | perspective probably has some value perhaps maybe.
        
               | lmm wrote:
               | I'm straining to rationalise my own position tbh. I'm not
               | going out of my way to disagree with you, this kind of
               | practice _feels_ viscerally counterfeit-like to me and I
               | 'm trying to work through why I think that.
        
               | Foxfox12 wrote:
               | There is nothing wrong with this. In fact, it should be a
               | legal requirement that all OEMs allow 3rd parties to
               | manufacture these parts to provide as replacements.
               | 
               | Saving the planet is far more important than protecting
               | the profits for replacement parts. Of course they
               | shouldn't be allowed to sell complete phones but selling
               | screens is good.
        
               | userbinator wrote:
               | _Of course they shouldn't be allowed to sell complete
               | phones but selling screens is good._
               | 
               | For an interesting contrast, look at the automotive
               | industry, where (with the exception of perhaps some newer
               | companies/models, like Tesla et.al.) there is a thriving
               | aftermarket which is so complete that for certain models
               | of cars, you can likely build an entire powertrain and
               | even rolling chassis using _zero_ original parts. Entire
               | engine blocks, internals, transmissions, axles,
               | suspension, brakes, even frame rails, can be bought from
               | the aftermarket. Of course a lot of these parts are
               | enhanced and marked with different manufacturer 's names,
               | but the OEMs themselves have in general not minded and
               | sometimes even encouraged the aftermarket.
        
               | chrisseaton wrote:
               | > I mean complete assemblies like iPhone displays. As far
               | as I know, there's no "legitimate" source for those
               | 
               | So how are legitimate high street shops in the west doing
               | it? You can't convince me every town in the UK has a
               | criminal operation working in the open doing screen
               | replacements?
        
               | someguydave wrote:
               | apple authorized stores and retailers can buy modules or
               | send them to apple
        
               | chrisseaton wrote:
               | They clearly aren't sending them to Apple, because they
               | do it while you wait.
               | 
               | And they don't claim to be authorised in any way. I would
               | have thought if they were they'd make a big deal of that.
        
               | peteretep wrote:
               | https://www.alibaba.com/trade/search?SearchText=iphone+re
               | pla...
               | 
               | the only way you'd get the plod even vaguely interested
               | would be if these arrived in boxes that claimed they were
               | genuine parts, and even then...
        
             | spamizbad wrote:
             | Right to repair would actually ease this burden: Apple
             | manufactures very few components on its devices. Apple
             | prevents its suppliers from selling to third parties (which
             | wouldn't necessarily be a repair shop but someone like
             | digikey or mouser) of some pretty basic components that do
             | not contain any real secret sauce (we are talking about
             | things like voltage regulators here)
             | 
             | The auto industry has widespread part available for decades
             | with no ill effects.
        
               | creato wrote:
               | > The auto industry has widespread part available for
               | decades with no ill effects.
               | 
               | That depends on who you ask. Car dealerships probably
               | think they have suffered great ill effects from the
               | existence of independent repair shops.
        
               | asddubs wrote:
               | I suspect trying to garner sympathy from people for
               | dealerships is going to be a hard sell
        
               | creato wrote:
               | I agree. And I'm comparing car dealerships to Apple :)
        
             | smolder wrote:
             | It's really unforunate, since repair is a good value in
             | terms of reducing externalities like e-waste and natural
             | resource use, not to mention a potential way to develop
             | electronics skills in our workforce with low-barrier-to-
             | entry jobs.
        
           | passivate wrote:
           | >The reason it can be done in China is because those shops
           | illegally obtain the parts (whether counterfeit or stolen,
           | since Apple won't intentionally sell them to anyone) and
           | resources (schematics, software, etc) to be able to do so.
           | 
           | Or they use parts from doner phones/devices.
        
           | whywhywhywhy wrote:
           | >the grey market opens the door to bad actors who pass off
           | used/defective/rejected/counterfeit parts as the real thing.
           | 
           | The real thing is already broken if you're at the point of
           | buying these parts. The entire object is already e-waste
           | until you add new parts.
           | 
           | E-waste turned into functional object is a good thing even if
           | it's achieved with used/rejected/counterfeit parts.
        
             | GuB-42 wrote:
             | Some counterfeit parts can be worse than waste, they can be
             | dangerous. Like batteries that catch fire and glass that
             | shatters into sharp fragments.
             | 
             | It can also happens to legitimate products (ex: Galaxy Note
             | 7), but these can be traced and recalls can be issued.
        
               | passivate wrote:
               | >Some counterfeit parts can be worse than waste, they can
               | be dangerous. Like batteries that catch fire and glass
               | that shatters into sharp fragments.
               | 
               | The real issue is not the part, it's the company doing
               | the service. Legitimate service centers will source parts
               | that are high quality - just like any other industry.
               | People still repair cars (including brakes) on their own
               | - to give you one example.
        
             | Nextgrid wrote:
             | Well the worry is that you spend _more_ money on a part
             | that turns out to be unusable, so you end up with no device
             | _and_ less money.
        
               | wmf wrote:
               | That seems like a basic consumer protection issue that's
               | mostly already solved in the developed world. When I get
               | my car serviced, it's understood that I will hold the
               | mechanic responsible for everything so they don't even
               | bother trying to put sketchy parts in my car.
        
               | eigen wrote:
               | yet Prius catalytic convertors are apparently a big
               | market, so much so that it is a regularly stolen item. so
               | someone is buying these parts to install when a car is
               | serviced.
               | 
               | [1] https://www.inquirer.com/business/toyota-prius-
               | catalytic-con...
               | 
               | [2] https://www.msn.com/en-us/autos/news/thieves-target-
               | toyota-p...!
               | 
               | [3]
               | https://www.theguardian.com/money/2020/feb/01/catalytic-
               | conv...
               | 
               | > The thieves make about PS300 to PS500 from every
               | converter stolen, fenced through scrap metal dealers,
               | with car manufacturers warning that a gap in the Scrap
               | Metal Dealers Act 2013 enables dodgy dealers to buy them
               | without checks required on where they came from.
        
               | sudosysgen wrote:
               | They're not making money by installing the converters
               | into Priuses.
               | 
               | They are making money by selling the platinum inside.
        
               | girvo wrote:
               | Catalytic converters are filled with valuable metals
               | (platinum, palladium, among others). They're torn apart
               | and the expensive metals are resold. The cat isn't being
               | put on other peoples cars.
        
             | Foxfox12 wrote:
             | The only bad part is some of these parts are stolen from
             | users. Because the main board on an iPhone is account
             | locked, crime groups will strip the phone down for parts
             | and sell these on eBay to people looking to fix their
             | phones.
             | 
             | This is why I think Apple should account lock all parts on
             | the iPhone and tell the user this but if the original owner
             | unlinks the phone, the parts will work again.
        
               | pcdoodle wrote:
               | Crime groups stealing iPhones? What planet do you live
               | on?
               | 
               | Apple is the number one creator of e-waste in 2021.
        
           | tomxor wrote:
           | > It's also bad, because besides it essentially being theft,
           | the grey market opens the door to bad actors who pass off
           | used/defective/rejected/counterfeit parts as the real thing.
           | 
           | People are not stealing macbooks and sending them to chop
           | shops... they steal them and try to flog them so unsuspecting
           | consumers. What grey market parts really mean is dead
           | macbooks and phones that Apple would prefer to see shredded
           | rather than used for spares.
           | 
           | RE counterfeits: I don't know how to seriously answer this,
           | beyond saying: stop being so fucking precious about Apple
           | electronics, no other computer manufacturer has this problem
           | but Apple has to be fully vertically integrated - and the
           | argument for quality has been thrown out of the window, deeo
           | down everyone knows why Apple want this level of control over
           | device life cycle, it's the same as their App store.
        
         | GekkePrutser wrote:
         | I remember in the 80s, devices would all _come_ with the
         | complete schematics right there in the box. I remember poring
         | over them after buying something, I thought it was fascinating.
         | Like my TV, computer etc. Everything.
         | 
         | This should really be brought back, even though component-level
         | fixing is not nearly as easy as it was back then.
        
           | tzs wrote:
           | In the 1960s DIY TV repair was such a big thing that there
           | were self-service kiosks in supermarkets that sold vacuum
           | tubes and included a tube tester.
           | 
           | When your TV stopped working, you took the back panel off
           | with the TV turned on and looked to see which tube was not
           | glowing. You would then turn the TV off, pull that tube from
           | its socket, take it down to the supermarket, stick it into
           | the correct socket on the kiosk, and press the "test" button.
           | A meter or lights on the kiosk would tell you if the tube was
           | dead.
           | 
           | If it was, you looked up the tube in a book that was attached
           | to the kiosk. The book would list the part number of an
           | equivalent tube sold at the kiosk. You'd grab the right tube
           | from the racks of tubes in the kiosk, go pay for it at the
           | checkout stand, take it home, put it on the socket, and 99%
           | of the time that fixed your TV.
           | 
           | If that didn't you might take the rest of the tubes in and
           | test them just in case the problem was a tube failure other
           | than a burned out filament.
           | 
           | Only if that didn't do it did you call the TV repair shop.
        
             | GekkePrutser wrote:
             | Wow, I would so not do that without rubber gloves or
             | something. I've always been pretty hesitant working on CRTs
             | knowing the voltages present in there (and they could
             | linger for a long time due to charged capacitors).
             | 
             | Was the failure mode of tubes always such that it would
             | stop glowing? I'm surprised they always failed in that way.
             | I suppose the main issue would be that the heater filament
             | would burn out and stop emitting electrons. Just like the
             | filament in a light bulb.
             | 
             | When I was young tubes were already becoming uncommon. If a
             | device still used them it was only for some high-power
             | stuff like an amp final. Though of course the CRT itself
             | lingered much longer.
        
               | tzs wrote:
               | Vacuum tubes have other failure modes besides the
               | filament burning out, but the filament burning out was by
               | far the most common.
               | 
               | A tube might have a filament life of many thousands of
               | hours, but a TV might have a dozen or so tubes so the
               | odds were highest for filament burnout when your TV
               | suddenly stopped working.
        
           | kccqzy wrote:
           | I recently bought a cheap Chinese electric cooker just for
           | fun. The instruction "manual" was a flimsy piece of paper.
           | Yet it still contained schematics, as simple as it was.
        
         | ksec wrote:
         | The repair cost isn't dominated by the cost of parts, but
         | operation cost such as labour and rent.
         | 
         | If your concern are the $100+ for repair, then it will be the
         | same regardless Apple provide the parts or not. Not to mention
         | knowing Apple, they will definitely sell you an iPhone battery
         | for $20+. Earning the same Gross Margin as their product.
        
           | White_Wolf wrote:
           | I don't know what to say about that. HP wanted to charge me
           | the price of a new laptop motherboard for a forgotten BIOS
           | password(around PS650). A guy, in the phone repair shop on
           | the high street replaced the BIOS chips for PS112 and my
           | laptop runs like a champ. It's a pretty big difference for a
           | laptop worth around PS1500.
        
         | CivBase wrote:
         | > I am perfectly happy upgrading the memory on my MacBook Air
         | with a reflow air station rather than swapping out some dims if
         | it means my laptop is half as thick and twice as rugged
         | 
         | The right to repair laws Louis Rossmann advocates for do not
         | require manufacturers to change their designs to make repairs
         | easier. Apple would still be allowed to solder memory on their
         | devices without any repercussions.
         | 
         | > I'm also just as happy dropping my phone off at a corner shop
         | to replace the glass (while preserving the same electronics)
         | using an industrial laminating machine.
         | 
         | Louis Rossmann owns and operates the kind of "corner shop"
         | you're referring to. He certainly isn't demanding everyone
         | repairs their own devices. He's just advocating for the ability
         | for owners and third parties to repair devices without
         | interference from manufacturers.
         | 
         | > When I go to a corner store in the US the "solution" to swap
         | the whole sub-assembly (glass+electronics) not just glass in
         | case of a screen repair for $100+
         | 
         | That's because US shops cannot legally acquire parts and
         | schematics necessary to perform component-level repair.
         | Technicians in Chinese street markets aren't worried about
         | legal retaliation from US-based companies. Right to repair
         | would ensure owners and third parties could legally acquire the
         | parts and schematics for repairs. They don't even need the
         | manufacturer to provide the parts and schematics; they just
         | need to be protected from legal retaliation.
        
         | Scene_Cast2 wrote:
         | Part of that could be the ratio of part cost to labor cost.
         | 
         | I do agree that there's no culture of appreciating schematics
         | around Palo Alto.
        
           | bronson wrote:
           | Not since Jim Williams died. :(
        
         | _dps wrote:
         | I worry that believing the jobs are not coming back is a self-
         | fulfilling prophecy - one with dangerous consequences of
         | locking its believers into perpetual dependence on supply from
         | places that act essentially as sin externalization depots.
         | 
         | If $2/hr vs $10/hr is indeed the thing preventing repair being
         | economical , that seems like it can be fixed with a mixture of
         | incentives, apprenticeship contracts, and elevating the social
         | status of "vocational education" (the name exists IMO only to
         | serve as status-lowering). Or if not one of those, then some
         | other untried thing.
         | 
         | Edit: as sibling comments mention, if in fact the main
         | limitation is not labor prices but exclusive-supply agreements
         | for certain consumable parts, then this seems easily within the
         | scope of Antitrust to address.
        
           | lotsofpulp wrote:
           | > If $2/hr vs $10/hr is indeed the thing preventing repair
           | being economical , that seems like it can be fixed with a
           | mixture of incentives, apprenticeship contracts, and
           | elevating the social status of "vocational education" (the
           | name exists IMO only to serve as status-lowering).
           | 
           | That incentive is the $x per hour. And the low $x per hour
           | relative to quality of life is what causes the status
           | lowering. Status is not lowered by a couple words. A doctor
           | spends a ton of time in "vocational education".
        
             | _dps wrote:
             | I think you've misunderstood what I meant; I mean
             | incentives for businesses to pay their people more (or to
             | offer something like apprenticeships).
             | 
             | As for status not being lowered by words, we'll have to
             | agree to disagree. No one in practice (in the US) calls
             | medical school "vocational school" precisely because it is
             | a phrase associated with lower status work in the trades.
        
               | lotsofpulp wrote:
               | Yes, people use vocational school to refer to schooling
               | that requires less time, cost, and generally has lower
               | barriers to entry. This results in a higher supply
               | relative to demand, resulting in lower prices for the
               | labor, and that is the causative factor for lower
               | "status".
               | 
               | You can change the name from vocational school to Nobel
               | school or whatever, but as long as people are not earning
               | high wages, it is not going to change any perceptions of
               | "status".
        
         | walrus01 wrote:
         | > I am perfectly happy upgrading the memory on my MacBook Air
         | with a reflow air station
         | 
         | Probably 0.01% of Apple product owners in North America also
         | own a hot air reflow station and have the skills/practice to
         | use it safely on a very densely populated laptop or phone
         | motherboard.
         | 
         | I would also wager that if you were to look at the pay scale
         | for skilled electronics repair people capable of safely doing
         | so with little risk of killing the board, the market rate for a
         | person running a hot air reflow station to do that work, in a
         | big city in north america (chicago, SF, seattle, NY, etc) might
         | be $200/hour. By the time you were to pay for the repair
         | service and the parts it might not be economical.
         | 
         | One of the things that seems to be much more common in mainland
         | China is that random small phone/laptop repair shops have the
         | technical capability in house to do this sort of work. In the
         | USA the same shops' technical abilities are limited to what can
         | be done with some tweezers, a set of precision screwdrivers,
         | prying tools/spudgers, etc.
         | 
         | Note that I am not excusing apple's terrible repair parts
         | availability or pricing, or other practices which make it
         | difficult for a trained third party to acquire and install
         | legit parts.
        
           | Nextgrid wrote:
           | > By the time you were to pay for the repair service and the
           | parts it might not be economical.
           | 
           | Louis Rossmann proves that such a business does work and is
           | profitable while remaining significantly cheaper for
           | customers (otherwise he wouldn't get any business).
        
             | walrus01 wrote:
             | I think this works by volume of customers in the NYC metro,
             | but might not be viable for a repair shop in a smaller
             | city. I would be very interested to see if a similar
             | specialist could financially support the salaries of a few
             | full time techs in a much smaller metro on the scale of,
             | for example, Spokane WA.
        
               | syshum wrote:
               | He has stated many times that the majority of his board
               | repair business is Mail in, not local. In fact because of
               | this he stated in a recent video to be considering
               | leaving NYC because of the high costs but since he
               | employee's have strong ties to the area is may not be an
               | option
        
               | passivate wrote:
               | >I would be very interested to see if a similar
               | specialist could financially support the salaries of a
               | few full time techs in a much smaller metro on the scale
               | of, for example, Spokane WA.
               | 
               | You can have a B2B business model where local stores
               | replace phones for customers and then mail the broken
               | phones in bulk to a repair center.
        
               | KiwiJohnno wrote:
               | In the article Louis says he wants to leave NYC, because
               | the rent is exorbitant and over half of his work is
               | mailed in anyway.
        
               | chevill wrote:
               | Yea but you also have to take into account that he's
               | internet famous. Probably the most well known person in
               | the computer repair industry says his shop with 16 people
               | is taking in between 1 and 2 million a year.
               | 
               | So that's somewhere between 62.5k and 125k per employee
               | annually in revenue. He's doing well enough but its not
               | exactly a money printing machine and you would assume a
               | person at the top of his industry is doing significantly
               | better than anyone else could.
               | 
               | I do think its quite possible to make a living doing this
               | in most places, but there's easier ways for people with
               | that level of technical skills to make more money so it
               | remains to be seen how many will choose to do it.
               | 
               | That being said I'm 100% supportive of right to repair
               | and I'm a fan of Louis's content.
        
               | BoorishBears wrote:
               | I really don't get what your point is here.
               | 
               | The geographical location of the repairer does not matter
               | because shipping is a thing.
               | 
               | And the fact that these repairers will charge per repair
               | rather than a flat fee for partial replacements of entire
               | boards like OEMs do means they can be cost effective
               | while profitable.
               | 
               | -
               | 
               | Apple will charge you $475 to replace a motherboard
               | rather that has a blow 40 cent capacitor on a MBP.
               | 
               | Between the 40 cent cost of the component and labor,
               | there's a lot of meat left for individual repairers left
               | to make money.
        
               | syshum wrote:
               | >>Apple will charge you $475 to replace a motherboard
               | rather that has a blow 40 cent capacitor on a MBP.
               | 
               | That is not the only consideration either, data recovery
               | is as well, since most of the time that $475 also means
               | your device is wiped and all data lost, an independent
               | shop could even charge someone that same $475 but retain
               | the data and it would be worth it to the customer.
        
               | chevill wrote:
               | >The geographical location of the repairer does not
               | matter because shipping is a thing.
               | 
               | I wasn't suggesting it did matter in regards to his mail-
               | in business. Someone else mentioned that living in a
               | large city makes it easier to maintain a high volume of
               | work locally.
               | 
               | >Apple will charge you $475 to replace a motherboard
               | rather that has a blow 40 cent capacitor on a MBP.
               | 
               | This is true. My point was that when a large computer
               | repair shop run by arguably the most famous person in the
               | electronics repair industry is only attracting enough
               | work to have an annual revenue of 1-2 million a year, it
               | could be entirely possible that a regular, non-famous
               | person in a smaller electronics business might struggle
               | to stay busy enough to earn enough of a living, even if
               | certain repairs like the one you described are very
               | profitable on their own.
        
               | asddubs wrote:
               | I don't think he's really at the top of his industry,
               | financially/size-wise speaking, he's just more prominent
               | on the internet. There's huge repair companies, he's
               | still "just" a small business owner
        
               | chevill wrote:
               | That's a good point there are probably corporate
               | electronics repair companies out there that have a much
               | larger operation. Perhaps the guys that PC manufacturers
               | contract warranty repair work to. However, I still think
               | its fair to assume that when you take small businesses
               | into account a guy that's as well known and liked as much
               | as Louis is going to be getting way more business than he
               | would if he wasn't famous.
        
               | Nextgrid wrote:
               | But in this case the market would balance itself; this
               | isn't an argument against the right to repair. If there's
               | indeed no market for this then nothing will change, but
               | it doesn't mean parts/schematics shouldn't be available
               | in case people do want to repair devices.
        
           | CivBase wrote:
           | > I would also wager that if you were to look at the pay
           | scale for skilled electronics repair people capable of safely
           | doing so with little risk of killing the board, the market
           | rate for a person running a hot air reflow station to do that
           | work, in a big city in north america (chicago, SF, seattle,
           | NY, etc) might be $200/hour. By the time you were to pay for
           | the repair service and the parts it might not be economical.
           | 
           | You are _really_ overestimating the value of those skills.
           | You don 't need a college degree to run a hot air reflow
           | station. It's a valuable skill but I'd be shocked if it was
           | worth even a quarter of your estimate, even in NYC.
           | 
           | Even if running a hot air reflow station were a supremely
           | difficult skill which required decades to master, the market
           | value of a skill like that depends on the employee's ability
           | to demand better compensation from competing employers. How
           | many repair shops even have equipment like that? It's a very
           | specific skill set, particular to an industry which is
           | struggling due to lack of right to repair protections.
        
           | syshum wrote:
           | >>Note that I am not excusing apple's terrible repair parts
           | availability or pricing
           | 
           | Actually that is exactly what you are doing, and you know
           | that is what you are doing or you would not have needed to
           | add the equivocation
        
         | asddubs wrote:
         | louis rossman, the man from the article, does do component
         | level board repair. A lot of right to repair is about being
         | able to obtain these parts to enable this type of repair,
         | without having to go through dodgy channels
        
         | webmobdev wrote:
         | My problem is I can only get the chips and schematics I need to
         | effect the repair on the Chinese Internet
         | 
         | Exactly. And we need legislation to make it happen. In India, I
         | remember someone started a multi-brand service centre for cars.
         | The automobile industry ganged up on him and refused to supply
         | original parts to him. He had to go to the courts, and the
         | courts ruled for him and in favour of consumer rights and made
         | it very clear that the automobile industry had to supply parts
         | to any mechanic shop that asked for it.
         | 
         | We now need a similar legislation for every other industry too.
        
           | schoolornot wrote:
           | Would hope such legislation articulates exactly what parts of
           | a "phone" would need to be made available. There are hundreds
           | of parts in an iPhone. It's unreasonable to expect that Apple
           | or any vendor have the resources to make sure every single
           | part, large and small, is available to 3rd party repair
           | shops.
        
             | hnick wrote:
             | It is not about making them available. It is about not not
             | making them available. Right now if you email a factory
             | that has the parts they will say they are not allowed to
             | sell them to you for any price even if they have them
             | because Apple/etc said so. It is about removing that gag.
        
         | spamizbad wrote:
         | Right to Repair isn't demanding manufacturers make all memory
         | socketed: but if a RAM chip goes bad they are asking that a new
         | one can be purchased legally and soldered in place. Right now,
         | there are many 40-cent components in laptops a repair shop
         | cannot purchase from component manufacturers because Apple, or
         | Asus or whenever told them not to sell it to 3rd parties. Or
         | proprietary firmware flashing tools, or what have you. None of
         | this impacts the physical form factor of a machine.
        
           | neop1x wrote:
           | And some parts are can't even be swapped from one genuine
           | device to another - home buttons used to be like that. But in
           | newer iPhones that applies for other components too. IIRC
           | some of them can be reprogrammed somehow but it is additional
           | difficulty not nornally seen in other brands.
        
         | syshum wrote:
         | >>My problem today is not that repairability laws impede my
         | progress here (they certainly don't exist in China either).
         | 
         | While repairability laws do not exist in China, Anti-
         | repairability laws also do not exist in China.
         | 
         | In the US we have layers upon layers of regulations to the
         | impede or outright prevent repairs on electronics and other
         | devices.
         | 
         | I am not sure if "Right to repair" is the correct path, or if
         | removing these anti-repairability laws would be a better path.
        
         | MomoXenosaga wrote:
         | Repair shops won't touch Apple. It's something people should
         | know before they buy an iPhone.
        
       | [deleted]
        
       | SMAAART wrote:
       | What an interesting guy. So, YouTubing for therapy? Good one!
        
       | ShiftPrintBlog wrote:
       | France is pushing a law targeting a similar issue with Apple
       | phones and laptops
       | 
       | https://www.theverge.com/2021/2/26/22302664/apple-france-rep...
        
       | neop1x wrote:
       | There are still people having 7+ years old Macbooks with easily
       | replaceable HDD and sometimes RAM. And people buying new devices
       | every release. Maybe attitude of society towards right to repair
       | and Apple fanaticism will change over time as their pile of
       | irreparable, damaged beyond economic repair, lost screws and
       | parts over time garbage will start taking significant space in
       | their homes.
        
       | aasasd wrote:
       | Tip: if you're curious enough to watch a video of Rossmann's, do
       | that in the incognito mode. Otherwise you'll be pestered with
       | recommendations of the other two thousand of his videos, until
       | the end of your days. Perhaps you'll even be able to follow the
       | epic of his fight by the titles of new videos.
        
         | Fizzer wrote:
         | Anytime you want to mute a channel, just click the three dots
         | to the lower right of a video and select "Don't recommend
         | channel"
        
           | aasasd wrote:
           | Sorta loath to do that, because I don't want YT to stop
           | suggesting stuff _related_ to that channel and its general
           | topics. I just don 't need more Louis Rossmann in my life,
           | the rants don't do me any good--possibly aside from keeping
           | my heart strong from pumping against the pressure, I guess.
           | But the stress snacks will kill me. I'd like the algo to take
           | a gentle hint already, it was like a year since the last
           | watching.
           | 
           | I did some digging in the innards of a Macbook Pro, years
           | earlier, and have a couple leftover screws as a result. I
           | think I'll leave the next endeavor to people with better
           | hands, especially since putting in an extra hard drive isn't
           | an option anymore.
        
             | technofiend wrote:
             | You can remove your history of viewed videos in whole or in
             | part. I've found that the most effective way to stop
             | YouTube's manic obsession for any topic I've viewed once.
        
         | soheil wrote:
         | There is a Chrome ext that allows you to quickly open a
         | link/video in incognito by clicking it while holding a meta key
         | like shift, highly recommend for avoiding the Youtube
         | recommendation hell [0].
         | 
         | [0] https://chrome.google.com/webstore/detail/key-
         | ncognito/lilom...
        
         | swiley wrote:
         | I always watch YouTube in incognito mode, otherwise it
         | pigeonholes you and you don't get to experience all of the
         | breadth of the site. (If you're going to put up with Google you
         | might as well make the most of it.)
        
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