[HN Gopher] Microsoft and Apple wage war on gadget right-to-repa...
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       Microsoft and Apple wage war on gadget right-to-repair laws
        
       Author : holmesworcester
       Score  : 111 points
       Date   : 2021-05-21 21:10 UTC (1 hours ago)
        
 (HTM) web link (www.bloomberg.com)
 (TXT) w3m dump (www.bloomberg.com)
        
       | squarefoot wrote:
       | Then let's vote using our wallet when shopping for example for a
       | laptop or a phone. Companies such as Purism and Pine64 already
       | offer alternatives, the former in the higher end market, the
       | latter in the more affordable one. Their devices are as much open
       | as possible, and repairable. Hacking them is not only accepted
       | but actually encouraged.
        
       | GuB-42 wrote:
       | Why Google? They sell very little hardware, and they could even
       | benefit from the repair market. It is also one of their best
       | weapon against Apple, in the same way that privacy is one the
       | best weapon Apple has against Google.
        
         | johncena33 wrote:
         | Worst of it is Google was not even in the title of the article.
         | The title was editorialized to include Google.
        
           | formerly_proven wrote:
           | Why is that the "worst of it"? Google is mentioned eleven
           | times in the article and not in a "pro right to repair" kind
           | of way.
           | 
           | > But it was Google that surprised advocates with the vigor
           | of its opposition.
        
           | dang wrote:
           | Please stop.
           | 
           | https://news.ycombinator.com/item?id=27240646
        
         | dang wrote:
         | I've taken Google out of the title now in an attempt to mute
         | this tedious off-topic tangent. Not your fault; I'm referring
         | to https://news.ycombinator.com/item?id=27240366.
        
       | neonate wrote:
       | https://archive.is/gBwWE
        
         | glenneroo wrote:
         | Alternately while the page is loading hit ESC and it will
         | prevent the pop-up from opening :)
        
       | formerly_proven wrote:
       | Reduce reuse recycle is _fundamentally against_ the business
       | model of BigCorpos. Of course they will fight tooth and nail
       | against legislation that impinges on their business model [1]. It
       | goes to show how good Apple 's PR department is that people view
       | them as an eco-oriented company (hint: they're literally in the
       | "producing consumer e-waste market"). But I mean people these
       | days also think Microsoft are open-source friendly good guys,
       | sooooo
       | 
       | [1] Besides enabling reduce and reuse, right to repair also goes
       | directly the business interests of these companies, because 3rd
       | party repair shops exist under RTR instead of 100 % of the repair
       | revenue going to their franchises or them directly.
        
         | skohan wrote:
         | I don't see how this is not blatantly in violation of anti-
         | trust laws. It seems to me it is clearly harming the best
         | interest of the consumer to have less choice and more expensive
         | repair options due to lack of RTR.
         | 
         | I say this as someone who would still use Apple licenced repair
         | shops. The standard of service quality is high, and the results
         | are dependable and consistent. Why is it not enough to compete
         | on quality, and why do they have to behave in an anti-
         | competitive manner?
        
         | com2kid wrote:
         | As someone who used to work in consumer electronics, I don't
         | think HN readers understand exactly how harsh tech reviewers
         | come down on devices that aren't as thin as possible. Add an
         | extra millimeter and all of a sudden "tech companies yet again
         | don't understand female audiences as they make yet another
         | monstrously huge device that only men can use." or "this new
         | version is unbelievably thick, and is another failure compared
         | to Apple's amazing version" where Apple's version is 1 or 2 mm
         | thinner.
         | 
         | Laptops, same thing. Even here on HN I've seen multiple people
         | talk about how the only reason they can even carry a laptop at
         | all is because Apple's newest whatever is so amazingly thin and
         | how even a single extra ounce would make the laptop completely
         | unusable.
         | 
         | So manufacturers have a choice. Glue everything together and
         | make it unrepairable, or get dragged through the mud by
         | reviewers and tech enthusiasts.
        
           | tweetle_beetle wrote:
           | > I don't think HN readers understand exactly how harsh tech
           | reviewers come down on devices that aren't as thin as
           | possible.
           | 
           | I don't think it's reviewers being harsh in their judgements
           | independently so much as most press of that kind has a
           | symbiotic relationship with manufacturers. They need new
           | products with new USPs, however trivial, to feature to
           | justify their existence. More product updates mean more
           | marketing, a faster purchase cycle, more decisions for
           | consumers to make and therefore more interest in reviews.
        
             | com2kid wrote:
             | Having sat in on meetings where mechanical engineers
             | reported the results of working massive overtime to shave
             | each fraction of a millimeter off, I am confident in saying
             | that the relationship tends to resemble an abusive one.
             | (FWIW this was wearables, not phones)
             | 
             | To be fair, as a customer, thin and light weight is nice,
             | and given the choice between a phone with a replaceable
             | battery and one that is more mainstream, well, my One Plus
             | doesn't have a replaceable battery.
             | 
             | Motorola tried making cashing in on pent up demand for
             | Android phones with batteries that could be swapped out. It
             | didn't work out too well for them.
        
           | N00bN00b wrote:
           | >and all of a sudden "tech companies yet again don't
           | understand female audiences as they make yet another
           | monstrously huge device that only men can use."
           | 
           | In relation to the thinness, it's the other way around, I
           | guess? Last time I checked most women's clothes don't even
           | have pockets (someone should start a movement for that, the
           | right to have pockets in your pants). My wife's got a
           | massively oversized phone with a big battery pack on the
           | back, while I don't even tolerate a case because it's bulky
           | in my pocket.
        
       | hawski wrote:
       | I really like Thom Holwerda's from OSnews take on the article.
       | Especially the "glorified toaster makers" part.
       | 
       | https://www.osnews.com/story/133436/microsoft-and-apple-wage...
       | 
       | > What's good enough for the car industry, is more than good
       | enough for these glorified toaster makers. Cars are basically
       | murder weapons we kind of screwed ourselves into being reliant
       | on, but Apple and Microsoft make complicated toasters that you
       | need to really screw up in order to hurt anyone with. Computer
       | and device makers must be forced to make parts and schematics
       | available to any independent repair shop, just like car makers
       | have to do.
       | 
       | > So many perfectly capable devices end up in dangerous, toxic
       | landfills in 3rd world countries simply because Apple, Microsoft,
       | and other toaster makers want to increase their bottom line. It's
       | disgusting behaviour, especially with how sanctimonious they are
       | about protecting the environment and hugging baby seals.
        
         | ible wrote:
         | Other issues aside, "A is just a complicated B, so apply the
         | same rules to A as B" is not a formula for good decision
         | making.
         | 
         | It's a common way to make bad mistakes though.
        
           | ClumsyPilot wrote:
           | The OP has a spesific and accurate statement about danger to
           | life and limb. A generic sounbyte does not make a convincing
           | counterpoint
        
           | labster wrote:
           | A Rectangle is just a complicated Square, so let's just
           | subclass. That should work out okay.
           | 
           | https://en.m.wikipedia.org/wiki/Circle-ellipse_problem
        
         | scrutinizer80 wrote:
         | This is wonderfully accurate. :)
        
       | holmesworcester wrote:
       | One note: the article misses the connection between this and the
       | current lawsuit between Epic and Apple. These companies are
       | opposing right-to-repair in part because it undermines the
       | ability to maintain control over what software people run on
       | their devices, and where they install software from.
        
         | holmesworcester wrote:
         | Also, I live in a state (Massachusetts) that has passed _two_
         | right-to-repair laws via ballot initiative.
         | 
         | Both passed over intense opposition from the auto industry;
         | almost all advertising in the lead up to the vote was in
         | opposition.
         | 
         | But it passed in both cases because... it's common sense. If
         | you buy a product, it's yours and you should be able to do what
         | you want with it, whether that means modifying the hardware or
         | running whatever software you want.
        
           | 3GuardLineups wrote:
           | inb4 all the Apple shills who will claim they only ever want
           | a product in a completely sandboxed environment where the
           | device manufacturer holds their hand every step of the way
        
             | katbyte wrote:
             | I live Apple and I want them to verify hardware, but I also
             | want to ability to go "yes I k know this isn't an apple
             | screen/battery or said display has changed - use it anyways
             | or register it"
        
           | oneplane wrote:
           | I suppose there are differences here, for example the root-
           | of-trust of a car still isn't accessible to you; you can't
           | run your own ECU firmware unless you jailbreak your ECU.
           | Luckily, that is generally not the main 'feature' of the car,
           | and for most people a car isn't a brain-extension with
           | private and personal aspects.
           | 
           | Keep in mind that this doesn't mean you shouldn't own or
           | repair your stuff, but there are significant differences
           | between products, and those differences aren't always clear.
        
           | matheusmoreira wrote:
           | > But it passed in both cases because... it's common sense.
           | 
           | Yeah. I don't even understand why we have to argue in favor
           | of stuff like this. Somehow we ended up living in such a
           | fucked up world where the things we purchase don't actually
           | belong to us and we actually have to fight tooth and nail to
           | make it sane again.
        
       | fish45 wrote:
       | I just replaced my phone battery using an iFixit kit a few
       | minutes ago. It's probably extended the life of my phone by a
       | year.
        
         | keanebean86 wrote:
         | I have a garbage laptop from 2012 that's still enough for basic
         | browsing. Thanks to a replacement battery and reasonably
         | accessible internals it's still working fine. The case is all
         | busted but whatever.
         | 
         | Customers should be able to legally get parts. If the original
         | company is done making them someone else should be allowed.
         | 
         | I highly doubt repaired devices are massively cutting into
         | sale. Most people don't want to deal with the hassle and would
         | rather have something new anyways.
        
         | bogwog wrote:
         | My iPhone XS Max screen cracked a few weeks ago and I've been
         | debating sending it in for repair. Apple charges $300 friggin
         | dollars to "fix" the display (I think they just send you a new
         | phone).
         | 
         | Looking online, displays only cost around $50-$90. So I've
         | considered doing that instead, but if I go down that route, my
         | phone will no longer support the "True Tone" feature. This is
         | because Apple burned the serial number of the display onto the
         | motherboard, so if you try to replace it, they'll know and will
         | disable features even though they work perfectly fine.
         | 
         | So in addition to the cost of the screen, I'll also have to buy
         | a screen reprogrammer, which is a device that can copy the
         | serial number from my old display and write it into the new
         | display, so that the phone doesn't realize I replaced the
         | screen. The prices I've seen online for these are like $60+, so
         | it's still cheaper than sending it to Apple.
         | 
         | I don't understand how this isn't 100% illegal. How the hell
         | can Apple get away with doing something so obviously malicious
         | and detrimental to consumers and the environment? Those are
         | some Scrooge McDuck levels of ridiculousness.
        
         | amatecha wrote:
         | Yeah, I just recently replaced the battery in a family member's
         | MacBook Air. Surprising that it was even possible to replace
         | (thanks iFixit)! With this model the SSD is also replaceable,
         | thankfully. Of course, once the logic board itself fails,
         | that'll be a whole different story, but at least _some_ aspects
         | of the system are repairable.
        
         | hawski wrote:
         | With YouTube tutorials and iFixit instructions all I needed was
         | a screwdriver and parts from AliExpress. I replaced 4 times a
         | screen and 3 times a battery in my wife's BQ Aquaris X until
         | the motherboard gave up. It still probably is repairable, but
         | not as easy. The phone had seen too much water in it's life...
         | I repaired in my time also: Moto G1, Nexus 5X and Pixel 1. It
         | was all not difficult. Now I wonder how it will go with Moto G7
         | that my wife has when its time will come.
         | 
         | That's one of the reasons I think about Fairphone, but with my
         | experience I bought for myself Pixel 1 with a broken screen,
         | that I repaired myself. Now my phone is all good except
         | software and that makes me think about the Fairphone again.
         | Can't wait until Linux phones will get better, maybe Pinephone
         | 3 will be a good main phone. But I would like to see a small
         | phone, like latest Unihertz Jelly, but without an awful
         | Mediatek SoC.
        
       | johncena33 wrote:
       | I have submitted this yesterday [1]. The submission didn't make
       | the front page. The title of the article is "Microsoft and Apple
       | Wage War on Gadget Right-to-Repair Laws". When the title was
       | editoralized to insert Google, it made to front-page. Can someone
       | explain why the editing of the title?
       | 
       | [1] https://news.ycombinator.com/item?id=27225003
        
         | dang wrote:
         | It's largely random which submission of an article ends up
         | getting traction. That's true across every topic, so I doubt
         | that inserting Google into the title made the difference.
         | 
         | As for why - perhaps the submitter felt that it was misleading
         | for the title to pick on just MS and Apple when Google is also
         | implicated in the article? That's a legit reason to edit a
         | title on HN--it's one of the unlesses in " _Please use the
         | original title, unless it is misleading or linkbait_ ".
         | 
         | https://news.ycombinator.com/newsguidelines.html
        
           | johncena33 wrote:
           | Amazon was also included in the article. I don't see Amazon
           | on the title. And the submitter even put Google in front of
           | Microsoft. The submitter not only added Google, also changed
           | the order.
           | 
           | Probably not random. Since there is always _at least_ one
           | anti-Google article makes to front page every day. And the
           | quality of discussion on Google related is probably the
           | lowest on HN. The mod team didn't seem very eager to
           | moederate Google related threads so far.
        
             | dang wrote:
             | Well, I'm not going to make a kitchen-sink affair out of
             | the title by stuffing Amazon up there as well, so I've
             | reverted to the article title above. Now would you please
             | stop posting this tedious off-topic stuff?
             | 
             | Everyone who has preferences for one $Bigco over another
             | thinks that HN and HN mods are biased against their
             | favorite $Bigco and biased in favor of whatever $Bigco they
             | don't like. You could substitute any other $Bigco for
             | Google in your comment and it would be exactly what other
             | commenters claim. This is tedious, as I mentioned; it is
             | merely a projection of the commenter's own preferences.
             | 
             | It's the same phenomenon by which zealous sports fans think
             | the refs are totally biased. It's actually a cognitive bias
             | rooted in the fact that the bad (what you dislike) stands
             | out more than the good (what you agree with)--i.e. people
             | heavily weight what they dislike, and underemphasize, or
             | simply fail to notice, all the countervailing data points.
             | 
             | https://hn.algolia.com/?dateRange=all&page=0&prefix=true&qu
             | e...
             | 
             | https://hn.algolia.com/?dateRange=all&page=0&prefix=true&qu
             | e...
        
       | least wrote:
       | My main complaint against right-to-repair laws is mostly to the
       | extent that some people push for. I am not against manufacturers
       | being forced to provide things like schematics or parts to third
       | party repair shops. I don't think that companies like Apple
       | should be able to decide who is allowed to or not allowed to
       | access parts to repair their devices. I also don't think that
       | Apple should place DRM on its parts to check in the software
       | whether or not what is being used is a genuine part or not. A
       | part is either within spec to work correctly or it's not.
       | 
       | I am, however, against the idea of companies being forced to
       | design products around being easily repairable. If a company
       | wants to make a super thin device with basically no easy way to
       | take it apart, that's their prerogative. If a company wants to
       | solder on components to the device like RAM or the storage or the
       | cpu or gpu, that's their prerogative. There are tradeoffs to both
       | approaches to designing the products and you'll find in many
       | markets you will absolutely find many options on the market to
       | suit your own needs or wants. The government doesn't need to be
       | involved in this respect.
        
         | taotau wrote:
         | Totally agree with your viewpoint. These sort of laws should
         | focus on the realistic ability to repair an item, not the
         | practical costs of doing it.
         | 
         | Many of us here would have been called in to upgrade a family
         | members SATA hard drive, which was black magic to them, but
         | trivial for us. Same applies to soldered on RAM. DRM issues
         | aside, its a trivial job to upgrade for someone who knows what
         | they are doing. As long as the software doesnt refuse to
         | recognize it.
         | 
         | And it makes much more sense for governments to legislate
         | around theoretical concepts like DRM, rather than trying to be
         | a technical standards body detailing how you should structure
         | electronics. They are bound to always be behind on technical
         | matters.
        
         | wvenable wrote:
         | I agree. I think the market has shown that if not artificially
         | hampered by the lack of schematics, parts, and DRM that even
         | the most unrepairable seeming products can still be repaired.
         | 
         | A motherboard with soldered on components like RAM or CPU are
         | still more likely to fail because of a bad capacitor or some
         | liquid damage on the traces.
        
         | nrp wrote:
         | The repairability index that France rolled out this year is
         | great in that regard. Sellers of certain types of devices
         | including smartphones and laptops are required to post a
         | repairability score for the product prominently next to the
         | price tag. This highlights to consumers which products are
         | designed to be usable for longer through repair and upgrade and
         | which aren't, even if they otherwise look and function
         | similarly.
        
           | 908B64B197 wrote:
           | That's a good approach. What would be even more interesting
           | is to evaluate how reliable parts are. Spinning hard drives
           | were often the first thing to fail for instance, due to the
           | mechanical stress. Same thing for ports.
           | 
           | Soldered-on RAM and flash, while almost impossible to
           | upgrade, is way more reliable. No vibrations means way less
           | mechanical stress.
        
         | endemic wrote:
         | How is this different than saying "if a company wants to make
         | bad environmental decisions, that's their prerogative"?
         | Sometimes the government needs to get involved to prevent
         | short-sighted behavior.
        
           | verall wrote:
           | Because of the layer of indirection, and potential for missed
           | out innovation. Yes, nonrepairable devices are worse for the
           | environment, but we had early poorly-repairable ultrabooks
           | that helped create a market space for later more-repairable
           | ultrabooks.
           | 
           | I think most people just want to ban the worst anti-repair
           | actions, like trying to disable the device in the event of
           | repair attempts or preventing the use of otherwise compatible
           | 3rd-party hardware with key signatures or proprietary
           | authentication mechanisms.
        
           | hervature wrote:
           | It's different because they are recognizing that the issue
           | isn't binary. It' not "bad for the environment" vs "good for
           | the environment". It's recognizing there is a gradient of
           | solutions ranging from "slowly increasing car efficiencies
           | over time to allow for change" and "outright banning fossil
           | fuels starting tomorrow". It's recognizing that
           | "repairability" isn't the only thing to be optimized for.
        
             | saurik wrote:
             | ...but the other thing being optimized for is "thinness"?
             | As a society, you are saying sometimes we should just
             | accept that things will be bad for the environment, maybe
             | even horribly so and at a massive scale... because,
             | otherwise, they can't be thin enough?
        
         | LegitShady wrote:
         | > am, however, against the idea of companies being forced to
         | design products around being easily repairable. If a company
         | wants to make a super thin device with basically no easy way to
         | take it apart, that's their prerogative. If a company wants to
         | solder on components to the device like RAM or the storage or
         | the cpu or gpu, that's their prerogative.
         | 
         | Totally agree. But they should be publicly labeled as extreme
         | polluters whose devices aren't repairable and who design
         | devices that way intentionally.
         | 
         | They should be free to do it, and then free to be denounced for
         | it.
         | 
         | >The government doesn't need to be involved in this respect.
         | 
         | The environmental aspect of unrepairable devices should
         | probably be regulated like any other industry who makes the
         | decisions to pollute because they want to.
        
           | enaaem wrote:
           | You get a strange situation where a custom gaming pc will be
           | labeled greener than a thin laptop with integrated
           | components. Although the GPU alone uses more material and
           | electricity than the whole laptops logic board.
        
         | pcurve wrote:
         | In spirit, I agree with you. I should be able to choose. My
         | concern is, would average folks know about the trade-offs at
         | the time of purchase?
        
         | ClumsyPilot wrote:
         | I have a proposal: if the company sells some urepairable,
         | unrecycleable and toxic piece of shit, then the
         | customer/landfill/the government will post the e-waste to their
         | head office and they are responsible for storing it untill the
         | end of time.
         | 
         | That will get incentives in the right place.
        
       | NullPrefix wrote:
       | But Microsoft loves open source... They sure would love right to
       | repair too.
        
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