[HN Gopher] Tech audit of Colonial Pipeline found 'glaring' prob...
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       Tech audit of Colonial Pipeline found 'glaring' problems
        
       Author : jtdev
       Score  : 58 points
       Date   : 2021-05-15 12:06 UTC (10 hours ago)
        
 (HTM) web link (apnews.com)
 (TXT) w3m dump (apnews.com)
        
       | javajosh wrote:
       | It would be really nice if they let "Robert F. Smallwood, whose
       | consulting firm delivered an 89-page report in January 2018 after
       | a six-month audit" do the audit again.
       | 
       | It doesn't really matter how much money the company throws at a
       | problem if they don't fix it.
        
       | [deleted]
        
       | throw0101a wrote:
       | If anyone is in the Atlanta, Georgia, area, Colonial Pipeline has
       | (had?) a posting for a Cyber Security Manager:
       | 
       | * https://www.daybook.com/jobs/jDuPoWB4gbFMpS8x5
       | 
       | * https://www.indeed.com/jobs?q=Scada%20Cyber%20Security%20Man...
       | 
       | * Via: https://old.reddit.com/r/sysadmin/comments/naq415/
        
         | bawolff wrote:
         | Can't imagine why anyone would want to take that job.
         | 
         | These types of attacks don't just "happen", they're caused by
         | chronically underfunding/ignoring security staff. Generally
         | that means being security staff at one of these companies is
         | probably going to be a crap job.
        
       | S_A_P wrote:
       | The tech audit was 3-4 years ago and colonial may or may not have
       | heeded all the advice from the audit. They are claiming that they
       | have followed at least some of the recommendations and that the
       | pipeline control system was air gapped and not affected by the
       | ransomware.
        
         | fuzzfactor wrote:
         | >Robert F. Smallwood, whose consulting firm delivered an
         | 89-page report in January 2018 after a six-month audit. "I mean
         | an eighth-grader could have hacked into that system."
        
           | hanniabu wrote:
           | Can't say I'm surprised. This is what 0 regulation and free
           | market capitalism looks like. In theory they would secure
           | their systems because a hack would be bad for business, but
           | in reality with bribes, lobbying, and networking, once you
           | have a contract you pretty much have it for good so there's
           | no incentive to spend extra money on things like security,
           | environmental safety, etc unless it's required.
        
             | mistrial9 wrote:
             | outsider here, but I suspect the time and effort is put
             | into controlling your debt and in-fighting among senior
             | people; anything in operations is "blue collar" plus many
             | leaders are older alcoholics who do not learn well by that
             | stage of their career. They are not dumb, but something
             | outside of their experience may never be questioned, or
             | easily glossed over. They have people coming at them who
             | want to sell legal or business services that will say
             | anything the decision maker wants to hear, including
             | actually wrong details, to close a contract and get paid.
             | 
             | I will add to this comment that I am very, very concerned
             | that incidents like this lead to changing the rules on
             | communications for hundreds of millions of people. Why do
             | others pay for your mistakes in guarding your wealth for
             | yourself?
        
               | silexia wrote:
               | I agree, most of senior management at places like this
               | are ageing country club members who know how to maintain
               | their monopoly by wining and dining regulators, but are
               | incompetent at running a business.
        
             | djrogers wrote:
             | > This is what 0 regulation and free market capitalism
             | looks like.
             | 
             | Nope, that's nothing like what this is. Oil pipelines are
             | heavily regulated, with ZERO competition. As government
             | protected monopolies, they're the exact opposite of a free
             | market.
        
               | hanniabu wrote:
               | I was exaggerating. Sure they're regulated, but "heavily"
               | is also an overstatement compared to how much they should
               | be regulated. This is no different than how when talking
               | about installing a new pipeline they say there's all
               | these fail-safes, protections, monitoring, inspections,
               | etc, but then oil leaks happen and it's found that the
               | pipe had been deteriorating for months if not years which
               | shows they actually aren't under the scrutiny that's
               | claimed and there aren't protections in place. Or they
               | lobby to have their pipeline self-inspected similar to
               | what Tyson was able to negotiate with their meat plants.
               | That's just one example of many. Sure in theory there's
               | all this regulation, but somehow we keep having disaster
               | after disaster that would have been avoided if all these
               | regulations were enforced.
        
               | indymike wrote:
               | > Sure in theory there's all this regulation, but somehow
               | we keep having disaster after disaster that would have
               | been avoided if all these regulations were enforced.
               | 
               | Making new regulations is not helpful when the problem is
               | the existing regulations are not enforced.
        
               | a3n wrote:
               | But making new regulations that also won't be enforced is
               | the easiest way to show that Congress and regulators are
               | doing something. Following fiery hearings of course.
               | 
               | "We've got to protect our phoney baloney jobs!"
        
             | marcinzm wrote:
             | Because government agencies (ie: literally not free market
             | capitalism) never get hit with ransomware...
             | 
             | https://www.bbc.com/news/world-europe-57111615
             | 
             | https://www.sungardas.com/en-us/blog/ransomware-attacks-
             | on-u...
             | 
             | So yeah blame capitalism and not inherent human nature that
             | applies to every large scale system built by humans.
        
           | detaro wrote:
           | > _said he prepared a 24-month, $1.3 million plan for
           | Colonial._
           | 
           | Sounds a bit cheap to fix such a thing.
        
             | fuzzfactor wrote:
             | I'm sure it would cost at least $5 million more now ;)
             | 
             | Aging private infrastructure built by tycoons.
             | 
             | Once the sizable venture capital is paid back the original
             | shareholders rake in the bucks and money is no object when
             | it comes to protecting their cash cow.
             | 
             | But future generations of shareholders pay a premium market
             | price based on the cash from the cow at the time, which can
             | be quite a favorable investment, but nothing like the VC
             | bonanza.
             | 
             | Public, or private shareholders as in this case.
             | 
             | The maintenance, modernization and dedication to integrity
             | that the original shareholders could easily afford might
             | still end up out-of-reach to future generations.
             | 
             | But the business started out so good and "nothing changed"
             | so it can be ignored.
             | 
             | Where grandpa took great pride in spending millions per
             | year maintaining the assets which is so much less than they
             | were spending building the company, Thurston Howell III
             | just has financial people looking at his numbers and
             | couldn't build anything his own self anyway. Plus if it all
             | does go "down the tubes" he'll still be fine regardless.
             | 
             | Wear & tear plus obsolescence creeps in undetected until it
             | rears its ugly head and they say "who knew?"
        
       | lr1970 wrote:
       | I would call Colonial Pipeline a _negligent victim_ like most
       | other companies that found themselves in the same situation of
       | being hacked and held for ransom. Negligence stems from the fact
       | that they consider Cyber Security as part of IT sunk costs that
       | they do everything to minimize. Until there are real consequences
       | from personal career costs to CEOs all way to jail time nothing
       | will change. All these security consultants are part of Cyber
       | Security Theater to shift blame away from company leadership and
       | limit the media blast radius.
        
         | tremon wrote:
         | Of course, but let's not pretend otherwise about other
         | companies that have not yet found themselves in the same
         | situation: qualified negligence has been the name of the game
         | in both IT management and software development since at least
         | the '90s.
        
       | tibbydudeza wrote:
       | Afaik they stopped the pipeline itself because they could not
       | figure out who to bill.
        
         | londons_explore wrote:
         | When you are transporting cargo worth $X, and your fee for
         | doing so is $X/100, it _really_ matters if a small percentage
         | of clients take more of the goods than they should...
         | 
         | In many cases, the client might not even have their own records
         | of volumes - they just run the pumps till the tanks are full,
         | and then wait for the bill from Colonial.
         | 
         | If Colonial can't produce said bill, they have made a massive
         | loss.
        
           | yebyen wrote:
           | That's outstanding. They avoided the loss! If there was ever
           | a better example of cutting the nose in order to spite the
           | face, I never saw it.
           | 
           | If we've automated ourselves out of the capability to operate
           | for a few days with paper and pen, when the alternative is a
           | nationwide crisis where untold million humans were impacted
           | by resource shortfalls...
           | 
           | How many pennies did we save by shutting down the pipeline,
           | and did we successfully externalize the costs of the worst of
           | the effects of the hack... if so then job well done! LOL
           | 
           | Never change, Colonial Pipeline! Never change a thing.
        
         | daniellarusso wrote:
         | This was my original theory.
         | 
         | I was looking at Google satellite photos of their Roanoke, VA
         | site, and you can see there is a regular gas station nearby,
         | but is connected and has a giant loop for tanker trucks to fuel
         | up.
         | 
         | In past jobs where I had driven a company vehicle, there was
         | always a special gas card with a PIN, and when you would swipe
         | at the pump, it would ask you to enter the current mileage of
         | the vehicle.
         | 
         | If you cannot verify or authorize transactions, there is no
         | point in giving away free product.
        
       | js2 wrote:
       | > Colonial says it has strengthened data-loss-prevention defenses
       | with three different software tools that provide alerts when data
       | leaves the network.
       | 
       | So they hired a consultant to produce a report. Then they
       | purchased enterprise software. In my experience, this will not
       | lead to a good outcome.
       | 
       | Ideally, it shouldn't be the case that Colonial needs to have
       | information security expertise on staff, just like ideally, they
       | shouldn't need to have physical security expertise on staff.
       | 
       | But in the real world, that obviously isn't the case. In 2021,
       | every company is a tech company, and information security isn't
       | something you can outsource. I wish that weren't the case and
       | that we did a better job building software and designing systems
       | to be secure by default. But we're nowhere close to that world.
        
         | newsclues wrote:
         | Here is the two step solution.
         | 
         | 1/ Digital security insurance
         | 
         | 2/ Digital Security Jump Starting... like when your battery is
         | dead you connect it to a functioning battery with jumper
         | cables. There needs to be a service industry for bringing in
         | fresh IT security systems and (re)establishing baseline IT
         | security that meets the standard of the digital insurance
         | industry.
        
         | crmd wrote:
         | Step 1. Fire the current CEO
         | 
         | Step 2. Tell the new CEO candidates why the last guy got fired.
         | 
         | That's all the board has to do. You can be damn sure the next
         | CIO and CSO will be empowered to build and run a security-first
         | organization.
         | 
         | On the other hand, if the current CEO is let off the hook,
         | nothing material will change as hacking will be treated as a PR
         | problem to be solved again in the future by PR people.
        
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       (page generated 2021-05-15 23:02 UTC)