[HN Gopher] Framework Laptop pre-orders are open, starting at $999
       ___________________________________________________________________
        
       Framework Laptop pre-orders are open, starting at $999
        
       Author : sacred-rat
       Score  : 78 points
       Date   : 2021-05-13 15:18 UTC (7 hours ago)
        
 (HTM) web link (frame.work)
 (TXT) w3m dump (frame.work)
        
       | emptysongglass wrote:
       | My employer offered to buy me a new laptop and it would have been
       | a pre-order for your Framework if the pre-order today was offered
       | in the EU.
        
         | nrp wrote:
         | We'll be opening up ordering in Europe and Asia before the end
         | of the year. Thanks for your patience (hopefully)!
        
           | TheSpiceIsLife wrote:
           | And Oceania too? I'm in Australia and have been holding off
           | buying a new laptop with one eye on Framework. Happy to wait.
        
             | nrp wrote:
             | Yes, good question. Australia and New Zealand are on our
             | target list to open before the end of the year.
        
               | TheSpiceIsLife wrote:
               | Excellent, thanks :)
        
       | deltron3030 wrote:
       | Is Thunderbolt 3 (for eGPUs) an option? Couldn't find any info on
       | that..
        
         | nrp wrote:
         | We support USB4 on all four ports. We can't state anything
         | about Thunderbolt compatibility until we complete
         | certifications around it.
        
           | jessikat wrote:
           | Are the expansion cards based on USB, or is it more like
           | Thunderbolt, built on top of PCIe?
           | 
           | The lack of Thunderbolt makes it a complete no-go right now.
        
       | elric wrote:
       | The keyboard makes this a no-go for me, though I'm hoping they
       | will be releasing additional versions? And I'm not talking about
       | ANSI/ISO or internationalization (which they will be releasing),
       | I'm talking about the lack of page up/down keys, the arrow keys,
       | the lack of dedicated home/insert/end keys. These all fit
       | comfortably on my X230 (which is smaller), and on my T470 (which
       | is bigger, but has ~4cm to spare).
        
         | clarge1120 wrote:
         | Yes, that's a valuable observation.
         | 
         | Perhaps, if this laptop can become sustainable they may offer
         | more keyboard options to capture larger market share. If not,
         | competitors will fill the need.
        
       | [deleted]
        
       | conqrr wrote:
       | Wish there was an option to skip windows and shave a hundred
       | bucks or so.
        
       | f6v wrote:
       | How long does the battery last with an i7 though?
        
       | ramanujank wrote:
       | Congratulations to the founder(s) on the launch. Wishing you
       | nothing but success! Nice to see a pluggable approach at a time
       | when "repairability" is catching the fancy of the whole world.
       | 
       | If I had to nitpick, it would be the fact that Linux is
       | unfortunately a second class citizen. However, I do see that
       | support for mainstream distros is available. Can you possibly
       | shed some light on that and be a bit more specific? What distros
       | have you tested? What are the outcomes?
        
         | nrp wrote:
         | We dogfood regularly on Ubuntu LTS and Fedora, and we've been
         | working with the team at Fedora (and have provided them a pre-
         | release unit). In general, the only issue we foresee in the
         | near term is that the fingerprint reader likely won't work out
         | of the box in Linux. There is a driver though, and we're
         | working on making that setup as easy as possible until it is in
         | mainline.
        
           | Abishek_Muthian wrote:
           | Can you please ensure that you support Linux Vendor Firmware
           | Service (LVFS)[1] i.e ensure your vendors support it.
           | 
           | Edit: Bit more rant about LVFS goodness
           | 
           | Even my Logitech 2.4 Ghz receiver gets regular updates on
           | LVFS, can't remember it happening even with official Logitech
           | SW on Mac/Windows. LVFS fixes the embedded controller
           | security/bugs mess. A functional laptop like Framework when
           | released with first class support for Linux features like
           | LVFS can add more value to the customer.
           | 
           | [1]https://fwupd.org/
        
             | nrp wrote:
             | Definitely! We're set up as a vendor there and will be
             | using it for updates in the future:
             | https://fwupd.org/lvfs/vendors/#framework
        
               | Abishek_Muthian wrote:
               | Yay! Added some more rant about LVFS to my original
               | comment.
        
           | TomSwirly wrote:
           | We? You helped with this? You guys rock!
           | 
           | Now there's a repairable, upgradable choice, it's going to be
           | hard to get me to do anything else.
        
           | xur17 wrote:
           | Do you plan to sell the prebuilt systems with linux
           | preinstalled (or with no OS)? I have no desire for my money
           | to go to Microsoft, and no desire for Windows, but the
           | prebuilt model is intriguing to me.
        
             | nrp wrote:
             | Preloading a Linux distro is something we may do in the
             | future. We've made the DIY Edition super easy to set up
             | though for folks who don't want Windows in the meantime.
        
               | enriquto wrote:
               | preinstalled linux is a hard requirement for many users,
               | even if they want to reinstall it themselves. It gives an
               | assurance that CPU throttling, suspension, hibernation,
               | will work correctly. Otherwise it feels like a lottery.
               | Of course a linux install is easy and will always work;
               | but will it work _correctly_? If you offer preinstalled
               | linuxes we can be sure it does.
        
               | wutbrodo wrote:
               | > It gives an assurance that CPU throttling, suspension,
               | hibernation, will work correctly.
               | 
               | For what it's worth, I had two XPS 13s in a row and the
               | one that came with Ubuntu pre-installed had _way_ worse
               | hardware compatibility problems.
        
               | ryanlol wrote:
               | > If you offer preinstalled linuxes we can be sure it
               | does.
               | 
               | With that one specific preinstalled kernel image.
        
               | heavyset_go wrote:
               | I'd buy this in a heartbeat if I could get a guarantee
               | that it would work well with Linux. Having Linux pre-
               | installed is one way to signal confidence that it works
               | well with Linux.
        
               | yjftsjthsd-h wrote:
               | It sounds like they're internally running Linux on these,
               | which also seems like a pretty good sign?
        
               | heavyset_go wrote:
               | Doesn't mean that all of the peripherals work ideally, or
               | that power management works ideally.
        
         | ncmncm wrote:
         | My nitpicking is about its offering only Intel CPUs. Hello? Why
         | do Intel at all, these days? What everybody is desperate for
         | are AMD laptops, which are barely available from the volume
         | makers.
        
           | zipityzi wrote:
           | Agreed. Zen3 would've been killer and cooler to boot.
           | 
           | I wonder if it is a supply concern? Zen2 laptops also
           | ~seemed~ in scarce supply for quite some time last year, even
           | after the launch.
           | 
           | How to tease out Intel's anti-competitive belligerence versus
           | actual supply issues? Zen3 on desktop seems to be regularly
           | available, but desktop is lower volume than mobile.
           | 
           | This really deserves an AMD variant.
           | 
           | I would suspect Intel has juicy bundle discounts, especially
           | if this is a part of the EVO program (which I don't think it
           | publicly is).
        
             | samstave wrote:
             | I love my HP Omen laptop - the guts are beautifully
             | designed.
             | 
             | I really like the idea of Framework - especially how easily
             | the KB appears to be replaceable.
             | 
             | The keyboards on the Clio made S76 machines I had
             | (gazelles) were completely non-replaceable.
             | 
             | What would be great ultimately is a splash-proof kb on a
             | machine.
        
           | detaro wrote:
           | And if even the volume makers barely have the stuff
           | available, always sold out immediately, you think they'd have
           | an easier time?
        
             | ncmncm wrote:
             | Intel coerces the big guys by gaming their supply chain.
             | 
             | A little startup will not have got the attention of Intel,
             | and their total volume needs are much more easily satisfied
             | by what they can get from AMD's limited delivery than a big
             | player could be.
        
           | BoysenberryPi wrote:
           | This is my guess:
           | 
           | 1. AMD is having major supply issues and is not allocating
           | their supply towards laptops. Laptops are just not a huge
           | priority for them right now when all of the consoles, desktop
           | CPUs, and GPUs are flying off the shelves.
           | 
           | 2. Intel not only has consistent supply but Intel frequently
           | works with "experimental" projects like this helping OEMs
           | with design. Complete speculation but I would not be
           | surprised if Intel had a hand in the design of this laptop.
        
       | dang wrote:
       | Recent threads:
       | 
       |  _Preparing for Pre-Orders! (Framework modular laptop)_ -
       | https://news.ycombinator.com/item?id=27052468 - May 2021 (79
       | comments)
       | 
       |  _The Framework Laptop_ -
       | https://news.ycombinator.com/item?id=26263508 - Feb 2021 (991
       | comments)
       | 
       | There's also _Framework's repairable laptop is up for preorder,
       | starting at $999_ - https://techcrunch.com/2021/05/13/frameworks-
       | repairable-lapt...
       | 
       | (via https://news.ycombinator.com/item?id=27142913, but we merged
       | that thread hither)
        
       | chafporte wrote:
       | I want to see the charger plug and the socket. these are the
       | first cause of death for laptops.
        
         | nrp wrote:
         | The Framework Laptop can charge through any of the four
         | Expansion Card bays using a USB-C Expansion Card. This means
         | that the charging port is replaceable. The power adapter also
         | has separable AC and USB-C cables that can be individually
         | replaced if ever needed.
        
       | dempseye wrote:
       | This is not a knock on Framework, but it amuses me that a base
       | spec of 8 GB of RAM is acceptable in 2021.
       | 
       | The last time I bought a laptop was 2014. It was a Macbook Pro
       | 15'. Even then, 8 GB was an irritating amount of RAM, so I bumped
       | it up to 16 GB.
       | 
       | 7 years later things have hardly improved.
        
         | CarelessExpert wrote:
         | Eh, if I was buying my mom a laptop I'd probably not waste
         | money on more than 8GB, especially given I know I could just
         | add more later.
        
         | pjerem wrote:
         | Hey, at least here, you can upgrade after the purchase ;)
        
         | oldandboring wrote:
         | Agree 100%.
        
         | gruez wrote:
         | > This is not a knock on Framework, but it amuses me that a
         | base spec of 8 GB of RAM is acceptable in 2021.
         | 
         | my theory: https://news.ycombinator.com/item?id=27097103
        
       | aquaticsunset wrote:
       | Yeah, it's throwing 500s for me when I try to preorder.
       | 
       | I'm very excited for this laptop! It's not even the fact that
       | they essentially moved the dongles inside the frame, it's that it
       | feels like a laptop for people who want to open it up and replace
       | stuff.
        
       | enlightens wrote:
       | I'm excited to see orders open up. I'm not overly familiar with
       | current computer pricing but I'm pretty happy with what these are
       | selling for.
        
       | shimonabi wrote:
       | This is really a great idea. I hope your company succeeds.
       | 
       | I would buy it just for the blank ISO keyboard. I hope you also
       | add shipping from the EU.
       | 
       | BTW. Why does the Enter key look so strange?
        
         | abrowne wrote:
         | > Why does the Enter key look so strange?
         | 
         | It looks like a design some other laptops use, with the top
         | enclosure cut to fit both ANSI (horizontal) and ISO (vertical)
         | enter keys, so there's no silver metal case between the enter
         | key and the one next to it, just dark plastic from the
         | keyboard.
        
       | macdamaniac wrote:
       | This looks awesome, hopeful for the future where they have AMD
       | CPU options as well.
        
       | shimonabi wrote:
       | I made this comment a while ago and got a ton of negative votes:
       | 
       | https://news.ycombinator.com/item?id=27053745
       | 
       | They either listened to me or I should be a contestant on "The
       | Price is Right". ;)
        
       | grecy wrote:
       | Can I get it without Windows please and save the licence fee for
       | something I'll never use?
        
         | boudin wrote:
         | It's possible, when pre-ordering the DIY one there's a "bring
         | your own" operating system option.
         | 
         | That's too bad they don't talk about this DIY pre-order option
         | that allows to customize a lot of things.
         | 
         | They even say they support Linux, which is a great selling
         | point.
        
       | car wrote:
       | The power supply is using gallium nitride [0], very cool! Using
       | GaN shows attention to detail, glad I ordered that as well.
       | 
       | [0]https://frame.work/blog/power-adapter
        
       | poidos wrote:
       | I wish them all the best; this is an exciting, welcome offering
       | in this space.
       | 
       | I wish I could find the use for one, but I'm stuck with Apple's
       | laptops for as long as I work in app development.
        
       | nrp wrote:
       | Framework founder here. Happy to answer any questions anyone has
       | on the product!
        
         | fyrn- wrote:
         | Why go with an intel plastform right now when AMD laptops CPU
         | are lapping intel ones for heavily multithreaded work like
         | compiling? I suspect for developers which probably represent a
         | larger than normal segment of your potential customers, that
         | AMD cpus would have been the better choice for battery life and
         | multithread?
        
         | uncletaco wrote:
         | When is the website coming back up
        
           | nrp wrote:
           | Back up now! We upgraded some infrastructure quickly to
           | handle the massive influx of visitors.
        
             | zipityzi wrote:
             | I think it's down again if you click the configurations.
             | Home page is sometimes up, but that's also down some of the
             | time.
             | 
             | " 500 Internal Server Error If you are the administrator of
             | this website, then please read this web application's log
             | file and/or the web server's log file to find out what went
             | wrong."
             | 
             | The hug of death.
        
             | rpdillon wrote:
             | Got all the way to checkout, but couldn't order. I'll keep
             | checking back!
        
               | nrp wrote:
               | Thanks for your patience! We're upgrading infrastructure
               | further, but the website is very much still struggling
               | under the load. On that note, we're hiring a Backend
               | Engineer if anyone is interested! https://jobs.lever.co/f
               | ramework/6935fb47-2921-49df-b94c-e45c...
        
         | foodstances wrote:
         | What was the point of signing up for pre-order emails and
         | following your launch if it was going to be announced
         | everywhere at the same time? Your website is down and it was
         | impossible to complete a pre-order checkout because of all the
         | errors.
        
         | questionableans wrote:
         | Have you tested the laptop's materials for offgassing?
         | 
         | I've had problems with offgassing odors that never seem to go
         | away on multiple monitors, MacBooks and an iPad in recent
         | years. This leads to headaches that makes it impossible to use
         | the machines for more than a few minutes, even with good room
         | ventilation.
         | 
         | It would be great to buy a laptop that is known to be low
         | offgassing. I was wondering if a Framework laptop would have
         | less glue and could be more effective offgassed in a shed by
         | disassembling the components and ventilating.
        
           | alisonkisk wrote:
           | What do you suspect is the chemical that is new and
           | widespread?
        
         | willtim wrote:
         | This is a noble effort and you can certainly take the moral
         | high-ground over companies like Apple. However, often the
         | problem is not only whether parts are replaceable but also
         | availability of spares. For example, my 2016 X1 Carbon needs a
         | new battery and it is easily user-replaceable, yet Lenovo no
         | longer make or sell them. How can you make sure that parts are
         | available, especially if your suppliers stop making them?
        
           | nrp wrote:
           | We're committing to making compatible parts available. Part
           | of how we're doing this is continuing to use this design and
           | architecture going forward for the foreseeable future. This
           | means that as we continue to refresh the specs each year,
           | modules like the battery, display, and others will remain
           | cross-compatible. This makes it easier for us to keep
           | suppliers bought in for the long-haul.
        
             | dflock wrote:
             | How long is long?
        
         | simon_weber wrote:
         | Any idea when reviewers will get their hands on it? It'd be
         | nice to have some reviews prior to pre-orders going out.
        
           | nrp wrote:
           | Definitely! We'll be sending out review units before we start
           | shipping out to customers.
        
         | MaxBarraclough wrote:
         | Similar to the question from myself248:
         | 
         | Does it run on Free Software? Put another way, what would the
         | FSF _Respects Your Freedom_ programme [0] make of it? How does
         | it compare to the Purism Librem machines?
         | 
         | [0] https://ryf.fsf.org/about/criteria
        
         | myself248 wrote:
         | What's the UEFI / secure boot situation like? Say someone's
         | been considering a Purism machine, how does the Framework
         | compare?
        
           | luke2m wrote:
           | Would like to know this.
        
         | zipityzi wrote:
         | Thank you so much for starting this project and hopefully long-
         | term investment. Incredibly refreshing.
         | 
         | The site is down for the moment. What is the situation about
         | warranty?
         | 
         | Do you plan to offer multi-year options? I'm all for repairing
         | my own laptop, but if there is an option to pay upfront for
         | some peace of mind on at least the parts, I'd bite.
        
           | nrp wrote:
           | We offer a pretty standard 1-year limited warranty. Extended
           | warranties are something we are exploring, but are not
           | available yet.
        
             | zipityzi wrote:
             | Thank you for the reply. Great to hear it's on Framework's
             | radar.
             | 
             | While the reparability helps (as I'm used to even $800
             | laptops calling for $300 screens + webcam + Wi-Fi antenna),
             | if it's profitable for Framework, it'd be an instant buy
             | here.
        
         | dmayle wrote:
         | Hi!
         | 
         | I've got two questions about input:
         | 
         | 1. Will there be an ISO option for the keyboard layout? (To
         | support non-US layouts, and for those who aren't familiar, just
         | changing the key mapping isn't sufficient, ISO has an extra key
         | and a different shape on the enter key)
         | 
         | 2. Any plans to support Sensel touchpads? The tech is really
         | amazing (I've heard the latest described as better than a
         | macbook)
        
           | nrp wrote:
           | Yes, we have some photos on the website currently showing
           | ANSI and ISO keyboard geometry. As we continue to add more
           | keyboard languages, there will be both ANSI and ISO ones
           | depending on the language (and JIS for Japan).
           | 
           | The touchpad is replaceable, though we don't currently have
           | plans for alternate types.
        
         | dilippkumar wrote:
         | Congratulations on your launch!
         | 
         | How do you track quality during development, production,
         | product planning and polling for customer satisfaction?
         | 
         | Can you share some thoughts on the current state of quality
         | assurance in the industry in general? Is this an area for
         | product differentiation?
        
           | nrp wrote:
           | We have both Quality and Customer Experience teams to span
           | quality from the sub-suppliers and manufacturing through to
           | customers, so that we can close the loop on any field issues.
        
         | an_opabinia wrote:
         | In what country are the laptops manufactured?
         | 
         | Which three parts in a laptop have the highest failure rate,
         | and what are those rates?
         | 
         | What I can't wrap my head around is, a consumer that feels
         | strongly about repairing laptops themselves, for clearly non-
         | economic reasons, but would balk at the cost of a laptop
         | manufactured in the West, which is 100% of the labor the day
         | the laptop ships, because then the computer would cost 3 times
         | as much.
        
           | nrp wrote:
           | We manufacture subassemblies and most modules in China with
           | final assembly in Taiwan.
           | 
           | In typical consumer notebooks, batteries, hinges, ports, and
           | keyboards would be parts that wear out over time. We've
           | designed the Framework Laptop to make each of those easy to
           | swap as needed.
        
             | samstave wrote:
             | Do you have an exploded diagram of all the individual
             | parts?
        
               | nrp wrote:
               | We'll be publishing repair guides showing all the parts
               | and assembly steps. In the meantime, you can check out
               | some of the images that show modules:
               | https://frame.work/products/laptop-diy-edition
        
               | samstave wrote:
               | Dopes.
               | 
               | The QR Code in the transparency section doesnt work:
               | 
               | https://i.imgur.com/TjfcWOP.png
               | 
               | "page doesnt exist"
        
               | nrp wrote:
               | Yes... good catch. We wondered if people would start
               | scanning that image. That will redirect into our product
               | pages and repair guides before we start shipping units
               | out.
        
         | robotnikman wrote:
         | Any plans in the future to include a discrete GPU option?
        
           | nrp wrote:
           | We likely won't within this 13.5" form factor, since even
           | with a discrete GPU there would be some problematic thermal
           | budget tradeoffs with the CPU. GPU modularity is definitely a
           | compelling area though!
        
         | frmwklptpq wrote:
         | Special shout-out and thanks regarding:
         | 
         | > To maximize eye comfort, we use a DC mode backlight
         | controller instead of a PWM one that can cause visible
         | flickering
         | 
         | I hope this still stands, and it uses true DC dimming. If so,
         | _thank you_ so much!
         | 
         | These days it is hard to find non-PWM laptops even in premium
         | segment.
         | 
         | Even high-frequency PWM is not great for eyestrain, so DC
         | dimming is really appreciated! Some manufacturers go as low as
         | 250HZ.
         | 
         | p.s.
         | 
         | If anyone wants to check if your display has PWM:
         | 
         | 0. All OLED screens utilize PWM. They are terrible to view in
         | low light environment. This means that all new phones and OLED
         | laptops are terrible for night reading, don't do it! If you are
         | curious about headaches after extensive screen time, guess no
         | more.
         | 
         | 1. For LCD laptops, however, set display brightness at 10% (can
         | try different settings in low range, too)
         | 
         | 2. Open some bright content (e.g. blank white page) and go to
         | some completely dark room.
         | 
         | 3. Using phone camera's preview screen, set it to photo mode
         | and play with different settings of exposure (in pro/advanced
         | settings) while pointing at the screen: try 1/8000, 1/250, etc.
         | Also try slow-motion capture of the screen. High-frequency PWM
         | (new Mac laptops) is quite bad, but hard to detect without
         | special equipment, but still can easily put eyestrain. Low
         | frequency PWM is much easier to detect with just a phone
         | camera.
        
         | skratlo wrote:
         | Why did you choose Intel over AMD?
        
         | GordonS wrote:
         | The lack of upgradability of laptops is a huge problem,
         | especially when so many come with 16GB or even a piddling 8GB
         | of RAM - I'm excited to see you guys actually shipping!
         | 
         | Do you have any plans to sell in the UK and Europe, through a
         | distributor or otherwise?
        
           | nrp wrote:
           | Yes! We'll be selling directly to consumers in several
           | countries in Europe (and UK) and Asia before the end of the
           | year.
        
         | ssivark wrote:
         | Hi, thanks for hanging around; the idea seems exciting! A few
         | questions (likely FAQs):
         | 
         | 1. How much thicker & heavier is this laptop than similar
         | screen size MacBook Pro and Thinkpads? (Is the battery life
         | comparable?)
         | 
         | 2. Is there soldered-on RAM and/or expansion slots?
         | 
         | 3. Can this run linux without any hitch?
         | 
         | ----
         | 
         | PS: Website seems to be down for now.
         | 
         | > _Framework is undergoing maintenance right now. Please check
         | back in a few minutes._
        
           | nrp wrote:
           | The website is back up!
           | 
           | We're at almost exactly the same thickness and weight as a
           | MacBook Pro 13-inch, and lighter and thinner than most
           | T-series ThinkPads.
           | 
           | The storage, both memory sockets, and WiFi are socketed for
           | upgradeability, and the entire mainboard is upgradeable too!
           | 
           | We're testing for compatibility with major linux
           | distributions, and expect near complete support (with
           | potentially only the fingerprint reader driver coming in
           | later).
        
             | bl0b wrote:
             | FYI you probably already know this, but I get a 500 server
             | error attempting to access
             | https://frame.work/products/laptop
        
               | 6510 wrote:
               | its a good problem to have
        
         | LawnGnome wrote:
         | Maybe more feedback than questions, although if there are
         | roadmap items that would address these it'd be good to know!
         | I'm really excited about this -- besides repairability, I think
         | the USB-C expansion cards are great, and a really neat solution
         | to a tricky problem. I love the idea of never having to carry a
         | USB-C dongle ever again, particularly when travelling.
         | 
         | The blocker that is stopping me ordering this today (besides
         | being in Canada) is:
         | 
         | 1. The display. I've spent the last several years using laptops
         | with higher resolution displays (either Macbook Pros or, more
         | recently, a 4k Dell XPS 13), and honestly, I'm not going back.
         | It's a shame that the one thing that doesn't seem to be
         | upgradeable right now is the screen configuration. (I realise
         | that the Framework's display isn't exactly low-res, but it
         | feels like it's going to be in an uncanny valley of not quite
         | HiDPI/Retina.)
         | 
         | Beyond that, other things I wish were different (or at least
         | clearer), but which aren't blockers:
         | 
         | 1. Like other commenters, I don't use Windows, and I don't
         | particularly want to pay for a Windows licence. 2. There's no
         | mention I can see on the product page of how many external
         | displays are supported, and in what configurations, and that's
         | important to me. 3. I'd probably be more comfortable if some
         | late pre-production units had made it to independent reviewers
         | for judging things like battery life and the display. (I'd love
         | to see an Anandtech breakdown of a Framework!)
        
           | skratlo wrote:
           | The display is fine, 4k / retina is not practical in any way,
           | it's just marketing.
        
             | pkulak wrote:
             | It matters because you want to scale in integer amounts. So
             | 110 dpi is fine. 220 too. Even 330. So it's not just higher
             | number better, but the right number better.
        
             | skrtskrt wrote:
             | Do we have to do this on every thread about laptops?
             | 
             | Just because you don't care about 4K or retina doesn't mean
             | it's marketing juju. People obviously find value in it.
             | 
             | I use 2k and 4k screens with scaling on, and it makes text
             | and edges very clear and smooth. It reduces my eye strain
             | significantly. Lower res than 2k is very visibly fuzzy.
             | 
             | It's fine if you don't value that, but to act like it's
             | "not practical in any way" is plainly wrong.
             | 
             | There are people in every laptop thread pushing the
             | narrative that anyone who prefers a higher resolution
             | screen is delusional or lying. It's really strange.
        
               | yjftsjthsd-h wrote:
               | As long as we can also stop claiming that a machine is
               | automatically unusable because it has a slightly lower
               | resolution, sure. People seem oddly convinced that only
               | their preferred resolution / pixel density is valid in
               | both directions.
        
           | nrp wrote:
           | We're pretty happy with the display. At a little over 200
           | PPI, it is basically just over the edge of "retina" where
           | pixels aren't visible at normal viewing distance, while being
           | less power-hungry than a 4k panel.
           | 
           | We offer the DIY Edition without Windows pre-installed, and
           | will be publishing compatibility reports for popular Linux
           | distros.
           | 
           | With Intel 11th Gen CPUs, the Framework Laptop handles up to
           | four simultaneous displays (which can be 4x external displays
           | if you turn off the internal one).
           | 
           | We'll be making review units available before we start
           | shipping products out.
        
             | LawnGnome wrote:
             | I really appreciate the response. Thanks!
        
         | pkulak wrote:
         | That resolution is so close to 2X! Why not just a little bit
         | denser so that desktops can integer scale instead of 1.8x?
         | 
         | EDIT: Just did the math and your screen is 200dpi... which is
         | very close to the 220 or so I'm used to on high-dpi, 13"
         | screens. Maybe close enough that it won't matter?
        
         | SuchAnonMuchWow wrote:
         | Thank you very much for what you build. It's amazing, and will
         | be the perfect replacement for my aging laptop.
         | 
         | The only thing missing for me is an ethernet port (which I need
         | to connect to the internal network at work). Do you have any
         | plan to add it as an extension card ? If no, any technical
         | reasons why not ?
        
           | nrp wrote:
           | Thanks! We are developing an Ethernet Expansion Card. Due to
           | the size of the receptacle and magnetics required, it'll bump
           | out rather than being flush like the other cards, but still
           | more convenient than an external dongle.
        
         | m463 wrote:
         | When Apple came out with flat keyboards (~2007/2008?) the
         | entire industry copied the trend.
         | 
         | The tops of the keys are flat, giving very little "context" to
         | your fingers for accurate typing. It is hard to find the center
         | or edges of the keys, which would be easier on sculpted keys
         | which are concave and conform to your fingers.
         | 
         | Do manufacturers even make keyboards like that for laptops
         | anymore?
        
           | nrp wrote:
           | We put a lot of effort into great keyboard feel on the
           | Framework laptop, both in terms of key travel (1.5mm) and key
           | shape. There are limits to what you can do in a 15.85mm thick
           | machine, but we stack up well compared to most other thin and
           | light notebooks on keyboard quality.
        
         | kevinkeller wrote:
         | Is it possible to run the laptop directly off AC power,
         | bypassing the battery?
         | 
         | Alternatively, is it possible to cap the battery charging at,
         | say, 60-80%?
         | 
         | Since one of the key aspects of the laptop is the longevity and
         | serviceability of the hardware, I am curious how the battery
         | health can be managed.
        
         | anigbrowl wrote:
         | Hi, thanks for your availability and a cool product.
         | 
         | I wonder if you plan to make the hardware spec (or parts
         | thereof like the form factor) open source? It's nota deal
         | breaker if you don't, but would be a big plus if you do
         | (although more challenging from a business logic standpoint,
         | but Red Hat seems to have done OK).
        
           | TheSpiceIsLife wrote:
           | I recall reading previous HN thread where they said they were
           | / would permit / encourage others to build compatible
           | component.
        
       | janmo wrote:
       | I hope the hinges are of good quality and can be easily replaced,
       | my two last had massive hinge issues, and replacing them is no
       | easy task.
        
         | NiceWayToDoIT wrote:
         | Probably part of planned obsolescence, they any other part
         | would ruin manufacturer reputation, let say if you loose data
         | etc.
        
         | nrp wrote:
         | We test to 20,000 hinge cycles, and we also made them easy to
         | replace.
        
       | rgrmrts wrote:
       | Really exciting and congrats on the launch! I was somewhat hoping
       | there would be "see through" options for the bezel and the
       | keyboard/trackpad frame - maybe a future consideration? I'm
       | likely going to order one in the near future to use as my Linux
       | driver.
        
         | nrp wrote:
         | Thanks! We actually do have a clear keyboard design
         | (https://youtu.be/XFrJcjCbCA8?t=1005) which we'll be making
         | available later this summer. We've prototyped a transparent
         | bezel too, but aren't happy with the quality on it just yet.
         | That is something we'd love to make available too though.
        
       | pjungwir wrote:
       | Wow these look great! My family has two 2013 Macbook Airs I need
       | to replace soon, and the latest Apple options feel like big
       | compromises. I love that I can get high levels of RAM. Linux
       | support is a hard requirement for me though. And I'd love to see
       | some numbers re battery life.
       | 
       | The price is lower than I expected. I wouldn't listen to the
       | people saying it's too high.
       | 
       | Nice job!
        
       | daedalus2027 wrote:
       | I wish i could buy it in parts, the customs in my country doesn't
       | allow anything above 200 usd to go throught. I wish i could buy
       | one day the frame, other day yhe motherboard and so on...
        
         | samstave wrote:
         | What country is that, and why is that?
        
           | gruez wrote:
           | >and why is that?
           | 
           | probably import tariffs on tech products, with exceptions if
           | it's below a certain amount.
        
             | nrp wrote:
             | A lot of countries have "de minimus" thresholds below which
             | an individual can import duty-free. In the US for
             | reference, it's $800, but other countries have other
             | limits. If you're over that limit, either the product needs
             | to be delivered duty paid (DDP) by the importer or if it is
             | un-paid, the end recipient has to jump through some hoops
             | to pay, with varying complexity in different countries.
             | 
             | Trade logistics is an interesting challenge, and one we
             | want to solve so our customers don't have to... That is
             | part of why we're introducing new regions in phases.
        
               | mike_k wrote:
               | Thanks for doing this! It would be very nice to know the
               | list of countries where you will ship this year.
               | 
               | I was very excited and ordered it to an US address. But
               | that means: I pay US tax + shipping/forwarding costs +
               | local import tax of 30% on anything above USD150.
               | 
               | Also, I will have to order an ISO keyboard separately,
               | when it becomes available (and it is not clear when that
               | happens). I figured out that metal cover should be
               | compatible between US and ISO keyboards, right?
        
       | anotheryou wrote:
       | I'm always out of the loop with hardware: how much does an
       | equivalent system from the big ones cost?
       | 
       | And how future proof/upgradable are cpu and gpu? I assume
       | storage, ram, motherboard and usb-c will take you far otherwise.
       | 
       | And I wonder if it's available in Europe.
       | 
       | edit: oh, no dedicated GPU.
        
         | nrp wrote:
         | We've designed the mainboard (with CPU) to be upgradeable.
         | Since the storage, memory, ports, and WiFi are socketed, that
         | reduces the cost of the mainboard by itself.
        
           | anotheryou wrote:
           | Thanks! Still sounds really good :).
           | 
           | Is there a usb-c gpu that would be compatible? (edit: we'll
           | see: https://news.ycombinator.com/item?id=27144085 )
           | 
           | I already replaced my battery 2 times, speakers once, wifi
           | once. All was just so still possible on my 2016 laptop. I
           | have an even older laptop with broken screen in use too.
           | 
           | If only I didn't want to run a game every now and than :). I
           | now wonder what to get next:
           | 
           | - another laptop with a dedicated gpu
           | 
           | - something like this here and some usb-c gpu as soon as the
           | onboard gpu doesn't do the trick anymore
           | 
           | - or a desktop for games and media stuff (and a pinebook for
           | typing and youtube or just use my machine from work)
        
             | yjftsjthsd-h wrote:
             | > If only I didn't want to run a game every now and than
             | 
             | I hear surprisingly good things about remote options like
             | https://www.nvidia.com/en-us/geforce-now/ which would avoid
             | you needing the hardware at all.
        
       | neuromute wrote:
       | I can't seem to find any information on the BIOS for this
       | machine. I'd like to see something like this come with coreboot.
        
         | yjftsjthsd-h wrote:
         | Actually, I'm curious why coreboot (probably with TianoCore and
         | maybe SeaBIOS payloads) isn't wildly popular; is it just that
         | companies making motherboards (I think?) just tend to do their
         | own think and OEMs just go with that by default so it'd be
         | extra work? Because if every OEM had to go get a firmware
         | implementation for every machine, I'd naively expect coreboot
         | to be super widespread just by virtue of costing nothing and
         | _probably_ having better tooling than the proprietary
         | alternatives.
        
       | gruez wrote:
       | How does the DIY edition work? It seems to be cheaper to get that
       | and bring your own parts than it is to get a preconfigured
       | version. Do you just insert the missing parts (memory, ssd,
       | wifi)? Or do you have to assemble the whole thing from scratch?
        
         | ben509 wrote:
         | The relevant blurb seems to be:
         | 
         | > Build it Yourself
         | 
         | > The DIY Edition is the only high-end laptop you can customize
         | and assemble yourself from a kit of modules. Coming in at just
         | 15.85mm thick and 1.3kg, the Framework Laptop delivers the
         | modularity of a desktop in the form factor of a thin and light
         | 13.5" notebook.
        
           | gruez wrote:
           | Right but what does the "kit of modules" consist of? Do I
           | have to assemble the motheboard/case/display/keyboard? Or is
           | it just the configurable components (memory, ssd, wifi)?
        
       | danielovichdk wrote:
       | Love it. Feedback would be that the keyboard must have different
       | options for the pad. It looks like the pad now is too big for me
       | at least.
       | 
       | So make it a an option please.
        
       | axelthegerman wrote:
       | Can't wait to watch some product reviews. That and full Linux
       | support - until then my Pinebook Pro does almost everything I
       | need. Not the fastest but more devs should use lower spec
       | hardware.
        
         | cyberpunk wrote:
         | Why should they?
        
           | jacob019 wrote:
           | So that they can pay more attention to performance.
        
           | Koffiepoeder wrote:
           | If you design for slow hardware it will sure as hell work
           | well on fast hardware. If things become unbearably slow on
           | your slow hardware however, you're closer to actual user
           | experience and will notice this earlier. Long story short,
           | using slow or bad hardware helps detecting performance and
           | usability issues earlier.
        
           | CobsterLock wrote:
           | I have a coworker that always preaches testing on bad
           | hardware. Sometimes it catches multi threaded issues, like if
           | you arent locking correctly and use a resource before its
           | generated. Other than that it helps ensure that you are
           | squeezing more performance out of the software rather than
           | relying on fast hardware. I think this sentiment comes after
           | dealing with a ton of chromium apps that can be resource
           | hogs. Presumably they are developed on machines with tons of
           | resources then forced onto my dev machine and still use tons
           | of resource that I need to write my own stuff. Personally I
           | dont care too much, if the software has performance critical
           | requirements, it should be thoroughly tested in some pipeline
           | not my machine.
        
             | michaelpb wrote:
             | Re. your last point, I generally agree with the idea that
             | performance testing should be automated, not on an ad-hoc
             | local machine basis.
             | 
             | But I also do think developers live in bit of a "CPU
             | bubble", and we need to break out of it. Most people don't
             | have pricey hardware, and no matter what your reasoning
             | (environmental / e-waste, user experience, simple love of
             | the craft, etc), it is important to write performant
             | software. In using old hardware I've discovered many, many
             | apps are so incredibly frustrating to use for average users
             | --- borderline unusable --- and I suspect their developers
             | aren't even aware.
             | 
             | So, I don't know what the issue is, if it's tech management
             | trends (eg "sales-driven" development), or it's a lack of
             | automated performance testing, or beefy dev boxes, or what.
             | But IMO it's downright embarrassing to the entire industry
             | how bad software has gotten on average.
        
               | kitsunesoba wrote:
               | Fully agree. I have a couple of old C2D/C2Q machines
               | still kicking around and after upgrading their storage to
               | SSDs, running the latest Win10 builds they're still
               | totally viable day-to-day machines... well, until you
               | fire up a notoriously heavy web/electron app, and then
               | they're suddenly on their knees. If the devs working on
               | these apps had to use such machines even a single day per
               | week I'm sure we'd see marked improvements.
        
               | michaelpb wrote:
               | Exactly. I know this may give grumpy-old-man vibes, but I
               | find it ridiculous that with a Pentium III with ~0.1GB of
               | RAM we could do similar day-to-day tasks with IRC or AIM
               | or whatever (group chatting, sharing media, etc), but
               | running Slack on a computer that's 10-100x as powerful
               | can get such terrible performance I'm sometimes forced to
               | type in a text editor and copy over.
        
       | dham wrote:
       | Hey this looks great. Looking forward to Linux compatibility
       | statement.
       | 
       | The site looks like it's getting the hug of death, which is going
       | to be hard dealing with on Rails unless you have some kind of
       | caching. It looks like you're on Cloudflare. I would recommend
       | doing site rules and turn on static html caching for a lot of
       | front facing pages. Basically anything that isn't the laptop
       | build page.
        
         | nrp wrote:
         | Thanks! On Linux, we dogfood on Ubuntu LTS and Fedora, and have
         | a pre-release unit with the Fedora team. We'll be publishing
         | more detailed compatibility results soon, but it looks good.
         | 
         | We're definitely having some back end issues under the load! As
         | noted elsewhere, we're hiring in this area (help us, please):
         | https://jobs.lever.co/framework/6935fb47-2921-49df-b94c-e45c...
        
       | lawn wrote:
       | Love the idea here, but I'm underwhelmed by the CPU. Such a
       | shame.
        
       | ruph123 wrote:
       | I am really excited for this and consider buying a second gen
       | next year if they support Linux. But $2000 + tax for a quad core
       | is pretty brutal (i7-1185G7).
       | 
       | I got a 14" notebook with a Ryzen 7 4800H for less than 1000EUR
       | from a small vendor (Tuxedo).
       | 
       | Hard to choose this as it stands. Still I would support them and
       | pay the markup. Hopefully they can support AMD CPUs in their next
       | models.
        
         | nrp wrote:
         | Just a note that the Base configuration that starts at $999 is
         | also a quad core, the i5-1135G7. The i7-1185G7 is really only
         | necessary if you need vPro for enterprise fleet management
         | reasons (we also have a i7-1165G7 SKU for folks who want higher
         | clocks but not vPro).
        
           | ruph123 wrote:
           | Okay but that does not make it better. A slightly higher
           | boost clock on one hand vs a strong octa-core CPU on the
           | other (and this is last year's generation).
        
           | COGlory wrote:
           | Are you able to elaborate on why there's no AMD option? I've
           | preordered a DIY one, with the hope that down the line I can
           | put an AMD main board in. (Still undecided on whether I'll
           | want it if that never becomes an option)
        
             | nrp wrote:
             | We designed our mainboard system to be able upgradeable to
             | future CPU platforms. We have nothing we can share around
             | that today, but it's a core part of the product!
        
       | kevinherron wrote:
       | The odd resolution display (2256x1504) will likely require that
       | your OS have good high DPI / fractional scaling support, making
       | this not really an ideal candidate for running linux :/
       | 
       | (save your Wayland/sway/"works for me" story for somebody who
       | cares. I do have a working high DPI Linux laptop setup and am
       | fully aware of all the tradeoffs that are required from each of
       | the various configurations)
        
         | nrp wrote:
         | We've found the display resolution and scaling to work well in
         | Ubuntu 20.04 and Fedora.
        
       | worik wrote:
       | https://frame.work/
        
       | emsy wrote:
       | I can hardly wait for them to be available in the EU/Germany.
       | This is pretty close to my ideal laptop: reasonable aspect ratio,
       | repairability and a competitive price point.
        
       | [deleted]
        
       | mxwsn wrote:
       | I've been eagerly anticipating this, and am very pleasantly
       | surprised by the price. Excited to have pre-ordered in batch #1
       | :)
        
         | nrp wrote:
         | Thanks! We wanted to make the it a really easy choice, and
         | didn't want anyone to have to pay more for a longer-lasting
         | product.
        
       | bpye wrote:
       | Looks like I'm waiting a little longer for Canada preorders. I
       | don't need a new device but I really want to see this be
       | successful m.
        
       | tormeh wrote:
       | Wish there was a ATX-like standard for laptops. It wouldn't work
       | for 13-inch laptops with super-tight internals, but for gaming
       | laptops and mobile workstations it'd be awesome. Imagine your
       | laptop is getting a bit old, so you swap out motherboard, CPU and
       | RAM. That's the kind of laptop I want.
        
         | nrp wrote:
         | We wish there was a standard too! We designed the mainboard in
         | the Framework Laptop to be replaceable and upgradeable to
         | future generations, along with the upgradeability of memory and
         | storage. We've be developing new mainboards ourselves, and we'd
         | love to bring in third party compatible mainboards too.
        
           | Badfood wrote:
           | I would love to make an arm board. Would be cool if you could
           | publish some sort of reference design EDA files with just the
           | board outline and IO connectors populated.
        
             | nrp wrote:
             | That is doable!
        
         | leetcrew wrote:
         | laptops with discrete GPUs usually have an integrated heatpipe
         | solution that cools the CPU, GPU, and chipset. at least that's
         | been the case with all the ones I've opened up. so you would
         | probably have to replace the GPU also. even without the GPU,
         | the CPU/RAM/mobo is already a pretty big portion of the BOM.
         | 
         | at that point, I have to wonder how much you would actually
         | save by not replacing the screen, chassis, and storage.
         | overall, this concept strikes me as more of a win for repairs
         | than upgrades.
        
         | CoolGuySteve wrote:
         | All the sub-3lbs ultrabooks I've owned so far follow a similar
         | design, the bottom of the laptop acts like a tray with the top
         | half taken by the motherboard/heatpipe assembly and the bottom
         | half being filled with battery.
         | 
         | There are differences in where the display/USB ribbon
         | connectors are and speakers are always in strange places.
         | Sometimes the bottom tray is tapered off like a MacBook Air.
         | Some ultrabooks are 9mm thick and others are 11mm thick, but at
         | that point, honestly who cares?
         | 
         | But in general, I don't see any reason why a 13" standard for
         | laptop motherboards+heatpipe can't exist. Out of the XPS, HP,
         | and Asus systems I've upgraded in the last 6ish years, they've
         | all looked more or less the same but with annoying 1-2cm
         | differences in ribbon connectors and screw placements.
         | 
         | If anything, standardization might lead to more efficient use
         | of battery compartments. A lot of laptops seem to have empty
         | air surrounding a commodity battery that could have been 55Wh
         | instead of 42Wh if the space was used better.
        
         | passivate wrote:
         | Many popular 'standards' needed someone like an Intel or an IBM
         | to push it into the mainstream by adopting it and making it
         | very popular. For design standards on the physical layout of
         | components, individual component manufacturers stand to benefit
         | the most because they can sell upgrades. The system integrator
         | (HP/Dell/Etc) is unlikely to push for them as they want to just
         | sell you a brand new device.
        
       | geophile wrote:
       | 3:2 display. WTF?!
        
         | ranger207 wrote:
         | The 3:2 display was my favorite part of my Surface. I'm
         | considering this laptop so that I can get 3:2 and also be able
         | to repair it when something fails, unlike my Surface
        
       | moneywoes wrote:
       | What's the catch? Sounds too good to be true
        
         | luke2m wrote:
         | It all depends on this company surviving
        
           | pjerem wrote:
           | Even if you never get the opportunity to upgrade or replace
           | parts, the price per spec seems really honest.
        
             | bpye wrote:
             | The chances seem good that some upgrades will be possible
             | to make as a third party too, maybe not a new motherboard -
             | though I wouldn't be _that_ surprised to see somewhat put
             | an ARM SoC in there - but the ports are based on USB-C and
             | it's definitely reasonable for someone to design their own.
        
         | elif wrote:
         | IMO Samsung is taking laptops to 2.0, making them as functional
         | and ergonomic as phones, and after apple follows, this will
         | look like the very best 1.0 laptop.
        
       | candiddevmike wrote:
       | Echoing the other feedback here--I thought it would be cheaper
       | too. The DIY edition where you have to bring your own components
       | is at least double the price of a slightly slower laptop with RAM
       | and storage included. I was expecting the DIY to start at
       | $300-400, the current price point is far too high for unproven
       | build quality.
        
         | neolog wrote:
         | The price point seems fine to me. These systems are for
         | professionals, so they're competing with MacBook Pro, not
         | budget vendors. The same should apply to Pine64 and Purism,
         | though they might not realize it yet.
        
           | elric wrote:
           | They're similarly priced to Thinkpads, and they have similar
           | specs. I'd agree that the price seems fine. The warranty
           | seems pretty limited (1 year!), businesses won't be happy
           | about that. Hell, EU mandates a minimum of 2 year warranty
           | for consumer goods.
           | 
           | I'm overall very impressed with their offering and the
           | progress they've made, but I hope it will be refined in the
           | future.
        
         | lilactown wrote:
         | I'd be OK paying a premium for more modularity. I'm curious
         | what the support for things that I can't upgrade will be like
         | if I want to run Linux.
        
         | boudin wrote:
         | The possibility to upgrade and repair easily must have been
         | quite a bit of engineering upfront. It's also quite a niche
         | laptop, so I guess there's less saving at scale than the big
         | players in this market.
        
           | kitsunesoba wrote:
           | Also, that screen panel probably wasn't cheap. Its ratio is
           | unusual for consumer products so it's likely a somewhat low-
           | volume part, and its high resolution, wide gamut, and high
           | brightness likely bump its price up as well. Normally in
           | $300-$400 laptops you're getting a low resolution display
           | with a truly horrible TN panel or low-end IPS panel with
           | mediocre color and brightness so low it's difficult to use in
           | even a well-daylight-lit room (200-300 nits).
        
       | neatze wrote:
       | compelled to buy because of blank keyboard, have been using das
       | keyboard with blank keys for ~8 years.
        
       | NiceWayToDoIT wrote:
       | I just hope they made unbreakable hinges
        
         | nrp wrote:
         | The hinges are end user replaceable in case they ever wear out!
        
       | CarelessExpert wrote:
       | US only. I am a sad panda...
        
         | nrp wrote:
         | We're adding Canada in the next few weeks and additional
         | countries before the end of the year.
        
       | Swinx43 wrote:
       | Looks like the site is down. There must be an insane amount of
       | traffic hitting it.
        
         | luke2m wrote:
         | Back up now
        
       | the_arun wrote:
       | Seems very expensive
        
         | wackro wrote:
         | You have to factor the cost of this laptop + cost of future
         | upgrades vs the cost of a Dell/Macbook/whatever + its
         | inevitable replacement.
         | 
         | If it wasn't cheaper then they wouldn't have much of a business
         | model.
        
       | 4cao wrote:
       | An excellent idea. I sincerely hope you succeed.
       | 
       | 1. Would be good to know more about the UEFI on it1, in
       | particular:
       | 
       | - Whose implementation will you be using? (AMI? Insyde?)
       | 
       | - Will it expose the all the settings to the user?
       | 
       | - Will it be easily flashable (via software)?
       | 
       | - Is there going to be an easily accesible "alt-disable" mode for
       | ME or, if not, an equivalent solution (e.g. the ability to leave
       | it in manufacturing mode on the ordered unit)?
       | 
       | (2. Here I wanted to ask about Thunderbolt compatibility but this
       | question has been answered already2, and the answer is: "maybe.")
       | 
       | 3. What do you mean by the pre-order being open to the US only?
       | Specifically, can I pay with a non-US issued credit card as long
       | as I provide a shipping address in the US (forwarder's)?
       | 
       | 1) Also asked here by another person:
       | https://news.ycombinator.com/item?id=27143526
       | 
       | 2) https://news.ycombinator.com/item?id=27143958
        
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