[HN Gopher] Instagram, Twitter blame glitches for deleting Pales...
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       Instagram, Twitter blame glitches for deleting Palestinian posts
        
       Author : tareqak
       Score  : 186 points
       Date   : 2021-05-12 20:48 UTC (2 hours ago)
        
 (HTM) web link (www.reuters.com)
 (TXT) w3m dump (www.reuters.com)
        
       | TechBro8615 wrote:
       | It's been interesting to see how the Israel/Palestine conflict
       | falls outside the normal lines of left/right divide. You'd expect
       | most of the lefties to side with the Palestinians since they're
       | the most analogous to the protected groups these people are
       | usually so concerned with. But it turns out if you're a leftie
       | who happens to also be Jewish, you're far more likely to support
       | government violence than your political views might suggest.
        
         | temp8964 wrote:
         | Is Hamas rocket attack considered as "government violence"?
        
         | yamrzou wrote:
         | Not necessarily. See for example _Jewish Voice For Peace_ :
         | 
         | https://twitter.com/jvplive https://jewishvoiceforpeace.org/
        
       | ttmb wrote:
       | The most likely explanation is that coordinated mass reporting of
       | these posts is triggering removal algorithms.
       | 
       | In that sense, the "glitch" is that the removal algorithms are
       | susceptible to being gamed.
        
         | newsclues wrote:
         | Or there is someone(s) within the organization that has
         | moderation privilege and they are exploiting their access for
         | ideological reasons.
         | 
         | I think both are occurring in social media networks to some
         | extent
        
           | bern4444 wrote:
           | I highly doubt that individuals at each company are actively
           | manually deleting tweets or instagram posts.
        
             | Afforess wrote:
             | Twitter literally did exactly that:
             | https://twitter.com/swolecialism/status/1392262652156592144
             | 
             | More context:
             | https://www.vice.com/en/article/qj8b4x/twitter-said-it-
             | restr...
             | 
             | The censored tweets were _hand edited_.
        
             | FDSGSG wrote:
             | Maybe not, but they certainly do worse:
             | 
             | https://www.wired.com/story/twitter-insiders-saudi-arabia-
             | sp...
             | 
             | https://www.washingtonpost.com/national-security/former-
             | twit...
        
             | at_a_remove wrote:
             | Heck, it even happens on TV ... look up "A staffer at local
             | Fox affiliate Q13 has been fired after the station aired
             | what appears to be a doctored video of President Donald
             | Trump's Tuesday night speech from the Oval Office."
             | Sometime in 2019.
        
             | teclordphrack2 wrote:
             | israel has done more than that, so has the usa. Heck, you
             | can get a check on the side to be an inside mole.
        
             | abeppu wrote:
             | Asymptotically as the size of the staff that can delete
             | things grows, the probability that at least one of them
             | would be willing to delete things for "ideological
             | purposes" will approach 1, right?
        
               | TheGuyWhoCodes wrote:
               | Or keep posts up if they fit their ideology
        
               | snakeboy wrote:
               | The internal monitoring and codified repercussions also
               | grow at the same time, I'd hope..
        
               | SpicyLemonZest wrote:
               | For sure, and we may well end up seeing some number of
               | content moderators fired. As with any major crisis,
               | there's gonna be people who feel that it's worth losing
               | their job over.
        
         | inputError wrote:
         | wonder if it's the same squad that sanitizes wikipedia articles
         | vaguely critical of israel
        
         | slg wrote:
         | Which is already a "glitch" known, abused, and complained about
         | by people all over the political spectrum in the US.
        
         | prestigious wrote:
         | I mean lots of these posts are anti Semitic and pro terrorism.
         | They perma banned trump for less.
        
           | washadjeffmad wrote:
           | Palestinians are Semites. If you weren't aware, consider why.
           | 
           | Israeli, Jewish, and zionist are not all different words for
           | the same thing.
        
             | zozbot234 wrote:
             | Arab Israelis are also Semites, and are just as much a
             | target of anti-Israeli attitudes as Israeli Jews. The
             | Palestinian identity is historically bound up with
             | opposition to Israel which has often gone as far as
             | outright hate, e.g. in Palestinian mass-media propaganda
             | and early school education. This is what Israel has to work
             | with, while seeking some sort of durable peace in the
             | region. It's not an easy situation for them.
        
         | goatsi wrote:
         | The Israeli government has a specialized unit specifically for
         | reporting posts on social networks:
         | https://www.adalah.org/en/content/view/10292
         | 
         | If it has been given the "trusted reporter" status that similar
         | organizations have it could certainly be abused at times like
         | this.
        
       | BitwiseFool wrote:
       | When it comes to hot-button geopolitics, is there such a thing as
       | a reverse Hanlon's Razor? Where you should be attributing such
       | "glitches" to malice and not stupidity?
        
       | nelsondev wrote:
       | My wild guess is JIDF [1], or a similar organization, is using
       | multiple accounts to flag posts as violating community standards.
       | Once it reaches a certain threshold of "downvotes", some
       | algorithm by Twitter/Instagram hides the content.
       | 
       | 1 -
       | https://en.m.wikipedia.org/wiki/Jewish_Internet_Defense_Forc...
        
         | ars wrote:
         | That doesn't exist anymore.
        
       | cblconfederate wrote:
       | The Guardian has recently written a series of articles about
       | social media manipulation but it seems to go under the radar
       | because it doesn't affect rich countries. This issue is very
       | pernicious and deadly, that's why "glitches" is not enough of an
       | explanation. I think it's worth investingating for inside
       | operations.
       | 
       | > https://www.theguardian.com/technology/2021/apr/13/facebook-...
       | 
       | Social media will continue to be important for societies, but the
       | commercial ones failed to the point of being dangerous. We need
       | to decentralize that
        
       | munk-a wrote:
       | The geographic description offered in the article is interesting
       | to me... well, except for Columbia who knows what's going on
       | there - it sounds like this may actually have been a legitimate
       | tool accident since American Indigenous peoples and Palestinians
       | are likely to register as existing in one nation and then
       | frequently border hop in quick succession. If an automatic tool
       | saw tweets from a certain user coming from IP Addresses in
       | Australia and the UK interleaved during the same day it might
       | mark that activity as spoofing - the palestinian border is
       | incredibly complicated so I would be amazed if some users didn't
       | constantly bounce back and forth during a daily commute.
       | Indigenous communities are probably in a similar situation - they
       | might have a cell tower or two marked as being within the rez
       | with several other surrounding ones being marked as being in
       | america proper and, due to hills, trees and whatever - their
       | phone constantly bounces back and forth between the two.
        
       | 07121941 wrote:
       | You're joking, I swear they've used this excuse before.
       | 
       | Also, can an algorithm be Zionist?
        
         | vmception wrote:
         | It takes a lot of naivete to at least not even acknowledge the
         | misaligned incentives
         | 
         | The Jewish CEO of Facebook/Instagram _not_ participating in the
         | gaslighting of everyone that questions Israeli judicial
         | processes and outcomes?
         | 
         | Thats literally what is happening! We perceive one reality and
         | they say thats not valid, the exact thing you think is
         | happening is a glitch!
        
           | bobthechef wrote:
           | Any news on the YouTube/Susan Wojcicki front? I know that the
           | ADL was "advising" them wrt censoring supposedly antisemitic
           | posts (i.e., posts the ADL doesn't like). I wouldn't be
           | surprised if we saw similar videos disappear there as well.
           | We have precedent in both cases.
        
         | darig wrote:
         | AI tends towards the logical truth, so probably not.
        
         | pydry wrote:
         | The algorithm will likely reward whomever spends the most
         | effort and money trying to game it.
        
         | whatshisface wrote:
         | An algorithm can't be anything-ist, but a company can
         | prioritize finding and fixing some bugs over finding and fixing
         | others.
        
           | legulere wrote:
           | Statistical algorithms like in machine learning can reproduce
           | human racism that is fed to them. That does not mean that the
           | creator or user of such algorithms is racist, but it is their
           | responsibility.
        
             | whatshisface wrote:
             | Like airplane accidents, algorithms accidents are products
             | of whole organizations, which include engineers, but are
             | not only engineers. I don't condone blaming individual
             | engineers for incidents when there is an entire system of
             | quality control and management surrounding them that is
             | supposed to proactively prevent these kinds of things.
             | Nonetheless, it is possible for the _whole system_ to be
             | negligent, and it 's also possible for the whole system to,
             | if not be racist (because organizations don't have
             | sentiments), to act collectively in a way that aligns with
             | what a racist would do, if they were an organization. I
             | admit that it's a stretched analogy and borders on
             | anthropomorphizing organizations, but at the same time it
             | could be a useful conceptual tool.
             | 
             | For a concrete example, imagine that a company was
             | prioritizing investigation of moderator actions based on
             | the average emotional reaction of twelve or so people on an
             | accountability board, when presented with each case. If the
             | accountability board has any biases that don't average to
             | zero across the dozen, the diverse stream of injustices
             | will get corrected more in one direction than another, and
             | the result will be injustice even in the absence of any
             | individual with bad intentions.
        
           | b-x wrote:
           | > An algorithm can't be anything-ist
           | 
           | That's an unbacked claim, but reality says otherwise [1].
           | 
           | [1]: https://youtu.be/XR8YSRcuVLE
        
       | diebeforei485 wrote:
       | Look, when these glitches are all in the same direction, there is
       | something systemic going on - even if it is unintentional.
        
       | rvz wrote:
       | So it is _' gLiTcheS'_ now or was this another _' acCIdENt'_ with
       | their 'bots' when they declared it was _"suspended in error by
       | our automated systems"_? Which one is it? [0]
       | 
       | Somehow it was not an accident when users were tweeting 'hammer'
       | a few months back and getting suspended but this somehow falls
       | under a 'glitch' (Yeah right).
       | 
       | Perhaps, another 'accidental glitch' once again by those who give
       | no explanation of how it happened other than a vague description
       | of the 'issue'.
       | 
       | [0] https://news.ycombinator.com/item?id=27127997
        
       | seumars wrote:
       | "We're sorry we have to censor you for profit" Oh great thanks
       | Instagram.
        
       | lenitabinol wrote:
       | This topic generates so much negative discussion... I am still
       | trying to wrap my head around it
        
         | autismautarch wrote:
         | It isn't that hard, just the follow up of 70+ years of
         | deception.
        
           | mvzvm wrote:
           | you mean 70 years of attacks on Israel, a legitimate state,
           | by terrorists and rogue nations that lose every time?
        
         | bobthechef wrote:
         | I'm not sure what's so difficult to understand. Unless you're
         | extraordinarily naive and have been living in the Tubbytronic
         | Superdome, it is pretty clear that this is likely another case
         | of BigTech censorship. It might not be, of course, but very
         | likely given what we know.
        
       | dvt wrote:
       | I'm no fan of the man, but banning Trump, in retrospect, will be
       | a mistake. From now on, Instagram/Twitter/FB will have to start
       | taking sides in civil wars, religious disputes, and geopolitical
       | disagreements. The Israel/Palestine conflict now has a new front.
       | The Ayatollah is literally calling for more missiles to be
       | fired[1] at Israel on Twitter. The lingering question is how,
       | exactly, do you deal with _this_?
       | 
       | [1] https://twitter.com/khamenei_ir/status/1392175039181623301
        
         | [deleted]
        
         | metalliqaz wrote:
         | if one side is directly inciting violence, then yeah, they will
         | have to "take sides"
        
           | pjc50 wrote:
           | And if both sides are inciting violence?
        
             | asdfrewqzxcv wrote:
             | ban/censor both sides, problem solved :)
        
           | dvt wrote:
           | > if one side is directly inciting violence
           | 
           | Who determines this? If I ask my Jewish friends, they'll say
           | Palestine is inciting violence. If I ask my Palestinian
           | friends, they'll say Israel is. Who should Twitter ban?
        
             | betterunix2 wrote:
             | Maybe don't rely on the opinions of random people? Why not
             | take a look at what the IDF has to say, and then compare
             | with what Hamas has to say, and see if you can figure out
             | which side is inciting violence? It is not all that
             | difficult to figure this one out.
             | 
             | (For the lazy people who would rather listen to a random
             | stranger on the Internet: Hamas is the political party that
             | current controls the Gaza Strip and is widely recognized to
             | be a terrorist organization. Among other things, the first
             | actions Hamas took after seizing power in the Gaza Strip
             | included killing leaders from other Palestinian political
             | parties. The Egyptian government has repeatedly closed the
             | border with the Gaza Strip in response to Hamas using that
             | border to import rockets and for trying to use Egyptian
             | territory to fire rockets into Israel. The Palestinian
             | Authority in the West Bank has sanctioned Hamas by refusing
             | to pay for various things in the Gaza Strip. Obviously the
             | Israelis have no patience for Hamas, but let's not pretend
             | that this is the typical Zionists-vs-Palestinians dispute.)
        
               | b-x wrote:
               | > For the lazy people who would rather listen to a random
               | stranger on the Internet:
               | 
               | The not so much "random stranger" above is clearly taking
               | the Netanyahu regime side and discrediting any humanity
               | from the reaction that the other side is taking.
        
             | legulere wrote:
             | Your friends are not contradicting each other, we could
             | also ban both.
        
               | [deleted]
        
             | pasquinelli wrote:
             | it's always good to consider people's words and feelings in
             | the context of material facts, things that can be meassured
             | objectively, like, for instance, counting dead bodies.
        
               | SpicyLemonZest wrote:
               | It seems like a disastrously bad idea for Twitter to make
               | moderation decisions based on how many dead people they
               | think are on some particular tweet's side. "Sorry, we've
               | only assigned you 5 bodies - only movements with 20 or
               | more bodies are allowed to send this tweet."
        
               | tryonenow wrote:
               | Dead body count says nothing about instigation or
               | justification.
        
             | criddell wrote:
             | Twitter could ban those inciting or responding with
             | violence.
        
             | mudil wrote:
             | More than 1000 indiscriminately fired rockets been sent to
             | Israel. Maybe you should ask yourself where's violence
             | coming from.
        
             | barneygale wrote:
             | Israel has no legitimate claim over east Jerusalem. Even if
             | they did, evictions based on ethnicity/religion can not be
             | justified. Your Jewish friends are wrong.
        
               | throwawayboise wrote:
               | Ultimately, the only legitimate claim any nation has over
               | its territory is occupancy of it and ability to defend
               | it.
        
               | betterunix2 wrote:
               | "Israel" is not claiming ownership of the property in
               | question. A Jewish organization purchased the property
               | and started developing it during the Ottoman period, and
               | despite several changes in which country's government is
               | in charge, there has not been any legal transfer other
               | than a sale to another Jewish organization. The
               | Palestinian families that currently live there were
               | originally settled there as tenants, not owners, by the
               | government of Jordan. They are not being evicted on the
               | basis of their ethnicity; they are being evicted because,
               | despite signing what amounted to a perpetual lease in the
               | 1980s, they have made no rent payments and have made
               | unauthorized modifications to the property (and ignored a
               | court order to remove those modifications).
               | 
               | More important than the actual facts of the case is this:
               | HOW is a legal dispute, which is working its way through
               | a civil court system -- the same court system that ruled
               | in favor of these Palestinian families in the 1980s -- an
               | "incitement to violence?" I am genuinely curious to know
               | what the argument is here.
        
               | sloshnmosh wrote:
               | Thank you for this information. I had not heard this
               | until now.
        
       | amrrs wrote:
       | Happened with LinkedIn as well.
       | https://www.linkedin.com/posts/activity-6797910928844230656-...
       | So, as somebody pointed out I guess it's the mass reporting with
       | bunch of humans or bots knowing that the algorithm would trigger.
       | Perhaps like DDoS on Social media posts
        
       | charlesju wrote:
       | To be fair to IG/Twitter there seems to be a spam campaign on
       | behalf of the Palestinian people.
       | 
       | For example, look at the top comments on any Justin Bieber post
       | lately: https://www.instagram.com/p/COwqsQRH3Rj/
       | 
       | This probably happening all over the internet and these posts got
       | swept up with the latest bot catching algorithms.
        
         | almog wrote:
         | This just goes to demonstrate what might be triggering these
         | false positive auto-moderation, but it shouldn't justify it.
         | 
         | What I mean is that if the model they use for flagging would
         | infer that legit spam (comments to a post by Justin Bieber
         | AFAIK isn't related to the Israeli-Palestinian conflict) could
         | mean that similar content when applied to relevant content is
         | still spam (or marked for deletion for other reasons).
         | 
         | It's a bit like if google page rank algorithm identified a
         | website being copied by multiple websites and punished the
         | website that was the first to publish that content instead of
         | other way around. If that was the case, it would have obviously
         | been exploited to bury competitors pages.
        
         | meowface wrote:
         | I have no idea what actually happened here (maybe a mixture of
         | things), and I know a lot of people don't necessarily think
         | some powerful billionaire deserves any pity, or think he's
         | actually involved in censoring things himself, but I kind of
         | feel sympathy for Jack Dorsey. What a mess.
        
       | aparsons wrote:
       | I remember a post here this year about Big tech being used as a
       | tool of oppression. The poster was laughed out, but this is a
       | very real issue.
       | 
       | Found it: https://news.ycombinator.com/item?id=26117559
        
         | SCUSKU wrote:
         | After the liveleak shutdown, I was worriedly looking for
         | alternatives. In the HN thread there was mention of theync.com
         | which features many graphic videos. Viewing some of these
         | videos reminded me that in the US we (white collared workers)
         | live in a very safe and comfy bubble. I imagine these are the
         | videos that are being filtered out by the low paid content
         | moderators of Youtube/Facebook/Instagram, etc. I feel that this
         | filter partially allows us ignore the severity of the issues
         | occurring in the world. It is one thing to read about
         | atrocities, but something completely different to witness them
         | occur on video. Though traumatic, it is probably a good idea to
         | expose ourselves to some of these videos to remind ourselves
         | that we do in fact play a role, albeit small, in these events.
         | When human rights violations occur in the world, we
         | collectively need to respond. As technologists, I suppose one
         | way to help would be to arouse public responses by supporting
         | efforts to help distribute this content via federated platforms
         | like PeerTube, Matrix, Mastodon. But then again, maybe this is
         | completely naive as time and time again the US has turned a
         | blind eye to many atrocities. Anyhow, I digress...
        
       | artur_makly wrote:
       | _.-._         ..-..         _.-._         (_-.-_)       /|'.'|\
       | (_'.'_)          .\-/.        \)\-/(/        ,-.-.       __/ /-.
       | \__   __/ ' ' \__   __/'-'-'\__      ( (___/___) ) ( (_/-._\_) )
       | ( (_/   \_) )       '.Oo___oO.'   '.Oo___oO.'   '.Oo___oO.'
       | see no evil   hear no evil  talk no evil
        
       | 2OEH8eoCRo0 wrote:
       | Please leave the geotagged posts alone. Yours truly, IAF xoxo
        
       | sneak wrote:
       | Automated centralized censorship that fails closed and only gets
       | fixed later, by human intervention, is the glitch here.
       | 
       | It has not been fixed.
        
       | dukeofdoom wrote:
       | Its time to realize that Media companies have been lying their
       | asses off for many years. So many people still believe what their
       | TV tells them. And will grasp for any plausible explanation that
       | still keeps their world view intact. No matter how many twists of
       | logic it may be.
        
         | curiousgal wrote:
         | I mean YouTube was caught modifying uploaded videos and Reddit
         | CEO was caught editing comments, it all has been obvious for
         | years.
        
       | CommanderData wrote:
       | Accounts have been banned by Instagram with hundreds of thousands
       | of followers.
       | 
       | It's simply censorship not a glitch.
        
       | kome wrote:
       | For a few years, the internet helped the oppressed and the
       | underdog to spread awareness, in contrast with mainstream media
       | narratives.
       | 
       | Now, the rich and powerful gamed the system to continue the
       | oppression.
        
       | oogabooga123 wrote:
       | Follow the money (equity ownership). This isn't complicated
        
       | jazu wrote:
       | The glitch has a hooked nose
        
       | Barrin92 wrote:
       | reminds of the 'accidental glitches' after anti-Modi posts
       | vanished in India, curiously enough shortly after India pressured
       | social media companies into silencing dissent.
       | 
       | People who think of centralised social media as an empowerement
       | of voice of minority dissent have made a grave mistake. It's only
       | contingently supportive as long as the position of the minority
       | voices isn't in conflict with political or economic interests of
       | the powers that be. And big anything be it government, business
       | and so on is always run by people who come from the same power-
       | centres that minorities are trying to speak up against.
        
         | bobthechef wrote:
         | Or the minority known as the American oligarchy.
        
         | darkwizard42 wrote:
         | I think it is a LOT simpler than what you are suspecting. As
         | someone in the comments has pointed out, mass reporting on
         | certain types of articles or certain sources trigger automated
         | review/removal of that content.
         | 
         | Normally, consensus reporting is a good sign that something is
         | undesirable. In this case it has clearly been weaponized. This
         | is a TUNING problem and it seems like social media companies
         | have to find a way to balance on this
        
       | [deleted]
        
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       (page generated 2021-05-12 23:00 UTC)