[HN Gopher] TeamViewer sends collection agency if missed emails,...
___________________________________________________________________
TeamViewer sends collection agency if missed emails, even after
making payment
Author : vibhavsinha
Score : 45 points
Date : 2021-05-07 17:35 UTC (5 hours ago)
(HTM) web link (twitter.com)
(TXT) w3m dump (twitter.com)
| vinniec wrote:
| good idea to make it public, companies often use fear to
| illegally collect money, but they themselves are afraid of public
| opinion and the possible shit storm that might follow. Injustices
| must always be exposed publicly, it is the only weapon we have
| left against the corporations.
| jhasse wrote:
| Why not cancel the new invoice and pay the old one as they said?
| vibhavsinha wrote:
| They are not asking for direct payment. They want me to pay the
| collection agency. I am not going to make an international
| payment to some random company that I have no idea about. I
| suspect they want me to do this because closing internally with
| the company will mean admitting to the agency that they sold a
| bad debt.
| jhasse wrote:
| > I am not going to make an international payment to some
| random company that I have no idea about.
|
| Why not? You do have an idea about them: TeamViewer asked you
| to pay them.
|
| > I suspect they want me to do this because closing
| internally with the company will mean admitting to the agency
| that they sold a bad debt.
|
| Maybe. Maybe that's just how it's easier for them.
| bartvk wrote:
| Why not credit the new invoice, and mark the old one paid as
| the client asked?
| jhasse wrote:
| Because they are incompetent.
| rasputnik6502 wrote:
| Too stupid to be real, check three times if not a scam. Or who
| knows, their program goes to great lengths to make you pay so
| maybe it's consistent with the way of thinking there.
| vibhavsinha wrote:
| If I log-in to my TeamViewer account, there is no indication of
| what a "license" is or if I have a pending payment. When I tried
| using TeamViewer with a client, it said license is no longer
| valid, so I purchased again. I don't understand how they justify
| such practices.
|
| I am the tweet author. Not sure how such things are legal. I am
| scared from getting threat of legal action from a foreign entity.
| This is what I received from the collection agency:
| https://imgur.com/a/ma5ukLP
| nix23 wrote:
| I changed to AnyDesk looong ago, more OS's supported and the
| "no commercial" version does not kill your connection after 10
| minutes. When i start to smell greed i change as fast as i can.
| nickthemagicman wrote:
| That looks like a spam/phishing email. Is that a real company?
| vibhavsinha wrote:
| TeamViewer support has confirmed that they "transferred the
| case" to this agency since I didn't respond to their
| email.(Screenshot of their response in Twitter thread)
|
| While they were doing this, their website portal showed no
| indication of any pending payment and let me purchase their
| business plan.
| hash872 wrote:
| Yeah, if you're outside the EU, you can safely ignore this with
| no consequences. There is absolutely no international debt
| collection for 30 euros between countries. Honestly even if you
| were local I highly doubt anyone is going to initiate 'legal
| proceedings' over such a small amount
| vibhavsinha wrote:
| Thanks for your assuring words. It is ~ EUR300 which is the
| price of their annual business plan. I redacted the precision
| and decimals to avoid identifiable info when uploading media
| to imgur.
| hash872 wrote:
| Gotcha. I mean even here in the United States, if someone
| won a court judgement for $300 there's probably no way that
| they could enforce it. So, while I am not an attorney lol,
| I am very confident that it can't be enforced with
| thousands of miles and a few continents between the parties
| :) It costs them nothing to send an e-mail and see if
| you'll maybe pay
| windthrown wrote:
| Being hounded by debt collection agencies for months on
| end is miserable even if you don't end up needing to pay.
| bigwavedave wrote:
| > Gotcha. I mean even here in the United States, if
| someone won a court judgement for $300 there's probably
| no way that they could enforce it.
|
| If they're at the point where they've won the judgment,
| they've got a fairly easy way to enforce it: wage
| garnishment. Since they've won the judgment but you still
| refuse to pay, the next (very easy) step is to get a
| court order for wage garnishment, after which your
| employer's payroll processor (like ADP for example) will
| simply start taking the money before your checks even get
| deposited. <insert obligatory IANAL statement here>
| DeliriumTrigger wrote:
| To be honest if you are in a country outside of EU just ignore
| it and look for another provider. The collection agency won't
| do anything more than send emails for 30 bucks and they can't
| influence your creditscore.
___________________________________________________________________
(page generated 2021-05-07 23:02 UTC)