[HN Gopher] The Psychology of Design
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       The Psychology of Design
        
       Author : sanmak
       Score  : 85 points
       Date   : 2021-05-01 09:23 UTC (13 hours ago)
        
 (HTM) web link (growth.design)
 (TXT) w3m dump (growth.design)
        
       | prattatx wrote:
       | The article lacks reference to the original peer reviewed
       | research establishing these behavioral phenomena. While the
       | intent is application, those who question should be able to dig
       | into each distinct bias and the research behind them. Some, or
       | many, of these may have helped us dominate as a species.
        
       | seumars wrote:
       | I really have a hard time with people who insist on framing UX
       | design like some kind of social science that guarantees _great
       | design_ and _meaningful experiences_. This is yet another guide
       | on design "laws" and "proven techniques" coming from the a single
       | vendor, this time growth.design, using Design Thinking business
       | jargon to add more faux legitimacy to their consultancy work.
        
         | philosopher1234 wrote:
         | I wish you explained why you felt this way, because I don't
         | understand.
        
           | karaterobot wrote:
           | I'm not the commenter you replied to, but I'm a designer who
           | agrees with the sentiment. To me, it seems pseudo-scientific
           | at best, creepy and manipulative at worst. It's like when I
           | see a pop science book that is aimed at executives, with a
           | sub-title like "how the latest quantum physics research can
           | give you an edge in business!" Whatever validity the
           | psychological principles underlying these observations may or
           | may not have, they are almost certainly being misconstrued
           | and oversimplified to sell easy answers to a lay audience.
        
         | itisit wrote:
         | I call it Thought Leadership Marketing. Comes in many forms:
         | whitepapers, mini-docs, reports, seminars, etc. All geared to
         | demonstrate the specious superiority and sophistication of a
         | given firm.
        
       | [deleted]
        
       | systemvoltage wrote:
       | I can't trust this article and instantly turned off by the
       | excessive use of Emojis. You might argue - what's the problem?
       | I'd say, what's the need! Do they add any value? Why combine
       | semiological characters with an otherwise perfectly fine and
       | widely accepted English orthography? Are they accessible? Is
       | there a emotion being conveyed? Why add cognitive load? Is the
       | design severely broken or dysfunctional without Emojis? Are you
       | able to write well and convincingly without using Emojis as a
       | crutch? Is there an ambiguity where emotional importance can make
       | or break the central arguments being presented in text?
        
         | lstamour wrote:
         | So I tried it. I combined https://stackoverflow.com/a/64084994
         | for emoji detection with https://stackoverflow.com/a/25578365
         | to loop through the page and remove them. The result was an
         | emoji removal script I could easily paste into Web Inspector's
         | console tab to remove all the emojis:
         | https://gist.github.com/LouisStAmour/e067d5b7adc0fb7c19f1a56...
         | (click "Raw" for easiest copy-paste)
         | 
         | Right away, the headings and list at the top of the page are
         | much more readable. I find myself anchoring not to the emoji
         | but to the actual headings on the page, like "Meaning".
         | 
         | But then we've the list, with all those circles that used to
         | contain emoji...
         | 
         | If you want to remove the circles, use:
         | document.querySelectorAll('.rll-bias__icon__wrapper').forEach(x
         | => x.parentElement.removeChild(x))
         | 
         | And then adjust the padding left:                   .type-post
         | .post-content .rll-bias__container { padding-left: 30px }
         | 
         | Having done the last CSS tweak above, the first thing I notice
         | is that a lot of the checklists are in a "Coming Soon" state
         | and feel less overwhelmed by the visual icons, but more
         | overwhelmed by the length of the lists.
         | 
         | The lists, on the other hand, immediately feel less visually
         | approachable because my mind is asking for simple visual
         | examples of each, but those aren't present until I click, at
         | best.
         | 
         | It's interesting. To me, the emojis add an artificial sense of
         | "completeness" to the page that make the page visually rich but
         | don't necessarily add to the experience as much as creating new
         | visualizations for each list item would. And they obscure how
         | much of the list isn't finished yet, in terms of having
         | examples and a detailed explanation.
         | 
         | But reading the list with emojis, there is definite value,
         | especially because it has me questioning what each emoji means
         | to the list item. Some of them seem very literal to the point
         | where they're not helpful - some distort the meaning, such as
         | "Framing" or "Contrast" whose emojis represent a different use
         | of the word (a picture frame vs framing an argument; happy/sad
         | extremes vs isolating an element to draw attention to it).
         | 
         | And I can't download the cheat sheet without turning off my
         | adblocker/tracking protections, it seems.
         | 
         | The more I read the page without emojis the more I realize,
         | it's a list of definitions. One could imagine this
         | alphabetically sorted at the back of a book on this topic.
         | Useful? Yes. But easy to apply? Not really.
         | 
         | If these were cards or checklists or if I could swipe through,
         | see a random example, and remind myself of how I could
         | creatively one of these principles to a problem at hand, I
         | think I'd find these very useful. Alternatively, I could see
         | myself looking over an entire site and asking myself, for each
         | of these principles, where it might be useful or violated in a
         | current design, then marking comments for future improvements.
         | 
         | Thinking about it without examples makes it feel too much like
         | a flash card memory quiz. Quick, what's the "Von Restorff
         | Effect"?! It's a bit mentally taxing. :D It's only when you
         | expand and add examples that I feel I've enough context to
         | remember more than just the name of something.
        
         | tgv wrote:
         | > You might argue - what's the problem?
         | 
         | Bad design, that's the problem. It severely hinders reading.
        
         | sbuk wrote:
         | Perhaps you're not a visual person. Words are great, but
         | attention is finite and conveying meaning and nuance solely
         | using the written word is hard (see Hacker News comments
         | generally - mine included!). Pictograms, diagrams and even
         | emoji's if used well can convey more with less. This site is
         | perhaps a bit over the top, but (at time of writing) 1/4 of the
         | comments are positive, so it's clearly of value to some (one is
         | questioning the validity of UX, the other is just an opinion).
        
           | systemvoltage wrote:
           | To conclude that pictograms are useless from my comment is
           | not reading it incorrectly. Pictograms are incredibly useful
           | in everyday life - from road signs to warning labels. A good
           | book on this topic is Semiology of Graphics by Jacques Berkin
           | and the classic 1936 book on International Pictographical
           | Language which is what ISO 7001 standard is based on.
           | 
           | To clarify again, I _do not at all_ mean that pictograms are
           | useless. Emojis are very useful in conveying emotions. Adding
           | them as bullet points is decoration. I like Emojis in
           | conversations and instant messages.
           | 
           | I suggest reading long forms of text with emojis, I think
           | they're an impedence. If I were to put a bet, Emojis mixed in
           | long form articles would be _severely_ more difficult to read
           | in an objective pyschology test - I am a very visual person
           | for the record but I find this term off-putting.
        
       | LordAtlas wrote:
       | Those emojis are like rainbow puke that actively hinder the
       | reading of the text. The bright colours jump out so much that
       | it's harder to stay anchored to the text. Rather ironic.
        
         | hinkley wrote:
         | There is something that feels wrong with this page that I don't
         | think I experience with other content that uses icons.
         | 
         | I wonder if the human brain is starting to segregate emoji from
         | iconography the way we instinctively don't look at ads on
         | pages. (Last year I insisted a web app did not have a feature
         | and after conversing with the vendor they showed me it was
         | there, in a little ad-shaped rectangle to the right side of the
         | page. My brain did not let me look at it)
        
       | squid32 wrote:
       | Damn, I am amazed at the number of commenters hating this! I was
       | unfamiliar with most of the concepts and some really make sense,
       | and I like the lighthearted presentation.
       | 
       | Of course this is also a kind of self-marketing, but it seems
       | fair considering the amount of work that probably went into this.
        
         | deltron3030 wrote:
         | It's hated because it's respun content. This site is older much
         | better (imo): https://lawsofux.com/
        
       | papito wrote:
       | If you want a non-shallow piece on what good UX actually means:
       | 
       | "The Four-Letter Code to Selling Just About Anything"
       | 
       | https://www.theatlantic.com/magazine/archive/2017/01/what-ma...
        
       | alphabet9000 wrote:
       | the scrolling is messed up. the 'sticky header' at the top
       | disables scrolling while it pops in and out of sight. more reason
       | never to use animated sticky headers - just put position fixed on
       | it and be done with it.
        
       | lstamour wrote:
       | LOL. I removed the emojis - see
       | https://news.ycombinator.com/item?id=27008515 - and then expanded
       | all the available items to expand, hid some of the clutter and
       | exported the list to PDF to read through it. Little did I expect
       | that one of these would actually be a joke.
       | 
       | It says a lot about the page design that items that look really
       | similar, with emojis next to them, are indistinguishable from one
       | another and thus information -- or jokes -- can hide in plain
       | sight thanks to design decisions that downplay and don't
       | highlight what might actually be relevant content. The fact that
       | the lists are so long and this is buried down near the bottom of
       | the last list says something about this.
       | 
       | Only one comment of 128 comments mentions the Batman Curse
       | according to a quick CTRL+F. ;-) And if you read that comment, it
       | mentions a missing Law. ;-)
       | 
       | > The Batman Curse
       | 
       | > Animal attacks at a young age can sometimes turn people into
       | vigilantes
       | 
       | > THE BATMAN CURSE DEFINITION
       | 
       | > Studies have shown that a child's brain can produce unique
       | hormones in reaction to dangerous animal encounters. During
       | puberty, 1 out of 10 children will start seeing the effect of ADN
       | alterations. Their brain becomes wired to look for justice.
       | 
       | > THE BATMAN CURSE EXAMPLES
       | 
       | > A recent surge of vigilantes cases in Watopia alerted
       | authorities to investigate the Batman curse. One individual was
       | arrested and revealed that he was attacked by bats when he was 6
       | years old.
       | 
       | > Who needs a reference? Everybody knows it's true, Fail*Design
       | (2020)
        
       | tmilard wrote:
       | As one enngeneer who became a gui designer for the love of it, I
       | can recall all the rules he describes: - Great rules
       | 
       | I also stress the facts that most engenees are so bad to
       | understand the reality of these human rules on design...
       | 
       | Once, in a blog post a designer said this: - "Most engeneers are
       | visualy Handicapt : Deal with it" I feel this is very true
        
       | Okkef wrote:
       | Random bold text and over use of emoji is not my kind of thing.
        
       | [deleted]
        
       | jmann99999 wrote:
       | I like this. The information section is a good checklist of
       | reminders. I'm sure much of this comes naturally to an everyday
       | designer. However, to someone who dapples in UX periodically,
       | this is helpful.
        
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       (page generated 2021-05-01 23:01 UTC)