[HN Gopher] Discord ends deal talks with Microsoft
       ___________________________________________________________________
        
       Discord ends deal talks with Microsoft
        
       Author : coloneltcb
       Score  : 378 points
       Date   : 2021-04-20 17:17 UTC (5 hours ago)
        
 (HTM) web link (www.wsj.com)
 (TXT) w3m dump (www.wsj.com)
        
       | joshmn wrote:
       | It's crazy to me to think how TeamSpeak and Ventrilo had more
       | than a decade to iterate and never came up with something like
       | Discord. Xfire came close multiple times, but never got the voice
       | part right, though for the time the client was acceptable.
       | 
       | Granted, the server model was very different for TS and Vent
       | (more so the latter), but it was normal then. Kudos to the
       | Discord team on making a solid product.
        
         | ev0lv wrote:
         | TeamSpeak is still used heavily in the gaming community.
         | Discord sucks when you have 50 people in the same voice chat.
        
           | Kiro wrote:
           | I'm a big gamer and heavy Discord user. Haven't heard anyone
           | even mention TeamSpeak in a long time so I'm surprised by
           | this comment.
        
             | dharmab wrote:
             | It's still used milsims like ArmA and DCS (where there are
             | plugins for radio simulation integration).
        
           | xboxnolifes wrote:
           | I agree, though discord recently has put out updates to
           | improve audio quality in those instances.
           | 
           | That being said, I would argue that any voice chat with more
           | than 10, maybe 20, active people talking is going to be
           | nearly unusable. Not due to audio quality.
        
             | dharmab wrote:
             | Teamspeak supports plugins so an entire server of 100s of
             | people only hear the players in-game that they are actively
             | working with.
             | 
             | It turns this (https://www.youtube.com/watch?v=9dM3HqNFox8)
             | into this (https://www.youtube.com/watch?v=Znv6Cf4IKgE).
        
             | tapland wrote:
             | It's mostly total lack of voice normalization killing it.
        
         | RapidFire wrote:
         | It's not really that surprising. At some point the established
         | players ossify and are unable to innovate when the playing
         | field changes.
         | 
         | A new thing comes along without this problem and dominates the
         | new playing field. For Teamspeak and Ventrilo the field changed
         | in that it became possible to host the voice servers
         | themselves, rather than the 'customers' hosting.
        
         | saddestcatever wrote:
         | Seriously! It's a shame that Xfire became a thing of the past.
         | I feel like Steam baked in enough of the "community" features
         | to steal their lunch, without ever delivering on the full
         | community element that Discord is thriving on!
        
           | hobs wrote:
           | As far as I remember it xfire mostly developed their own
           | client into the grave, making it more complex and less useful
           | on each change.
        
       | JulianMorrison wrote:
       | I'm really glad it's going to stay independent. I'd hate for it
       | to be gradually degraded into another Skype.
        
       | sbagel wrote:
       | Discord does not give users a choice to opt-out of their wildly
       | invasive data collection methods including logging executables
       | running on your system while the desktop client is open, not just
       | games. This data alone is very valuable.
       | 
       | Comment from a 2019 support thread "I am pretty flabbergasted
       | that people aren't making a bigger deal of this than they are.
       | Discord actively monitors your executables, but the larger
       | concern for people now seems to be its inaccuracy in identifying
       | them as games. As if to say "make it better at identifying games"
       | instead of "stop scanning my programs"."
       | 
       | https://support.discord.com/hc/en-us/community/posts/3600307...
        
         | c7DJTLrn wrote:
         | It sends a list of running programs, including the command line
         | arguments to the server. It's worrying because although it's
         | bad practice some programs get passed credentials like this.
         | 
         | With regards to Discord's invasion of privacy as a whole, I'm
         | not sure if it's malice or incompetence.
        
       | 1zhangdey wrote:
       | based and redpilled
        
       | etempleton wrote:
       | I just don't see what Discord's path towards profitability is.
       | Are they going to try to start an online store again? Sell enough
       | Nitro subs?
       | 
       | I think they are playing hard ball for a better acquisition deal,
       | but they risk being irrelevant before ever getting a better deal.
        
         | RobLach wrote:
         | Note:
         | 
         | Discord has _14x_ more active users than Slack.
         | 
         | Discord has a technology and feature superset over Slack.
         | 
         | The Discord audience is becoming the professional audience just
         | about right now.
        
           | pell wrote:
           | > Discord has 14x more active users than Slack.
           | 
           | From what I understand Slack's model is based on selling
           | plans to teams and companies. Within that framework users are
           | actually representing a real monthly recurring dollar value.
           | I don't think Discord is anywhere close to this.
        
             | poyu wrote:
             | On top of that, they have things that are considered
             | "Enterprise Ready"
             | 
             | https://slack.com/enterprise
        
           | __turbobrew__ wrote:
           | Discord needs threads before I would even consider using it
           | as a slack replacement.
        
             | ilrwbwrkhv wrote:
             | Threads and the also send to channel are such a hack. It's
             | much better to let conversations flow naturally.
        
           | cdelsolar wrote:
           | yeah I honestly like Discord way more than Slack.
        
           | savanaly wrote:
           | When I joined the Elm community I thought it was weird they
           | use a Slack for real time discussion and not a Discord. When
           | I asked why I found out that Discord's features are most
           | certainly _not_ a superset of Slack 's.
           | 
           | * Slack threads are an amazing feature and frequently used on
           | the Elm slack. One discussion or one person's question can
           | become a thread and then the channel won't be continuously
           | pinged by the ongoing discussion, plus multiple discussions
           | can happen in tandem. I remember when Slack added this
           | feature lots of people including me were a bit disdainful. It
           | feels like an awfully hard new UI pattern to get used to
           | after so many years of single-threaded conversation on e.g.
           | IRC. But now I would strongly oppose moving to Discord only
           | because of this issue.
           | 
           | * Slack also has a different model for channels on a server.
           | There are probably caveats to these statements, but roughly
           | speaking the default assumption on Slack is you don't belong
           | to any channels in a server but can join what you want or
           | what is configured for you, and on Discord the assumption is
           | that you belong to everything and sometimes a Discord server
           | will configure it so certain things are hidden. For a big
           | organization like a programming language or a company the
           | Slack model is preferable.
        
           | samstave wrote:
           | Precisely.
           | 
           | If they can parley this into solid trust over the coming mid-
           | term, without any major security breaches, then they are set.
           | 
           | (plus the other feature options that were mentioned E2E,
           | stickers etc... they have room to grow. There is already some
           | payment duct-tape setup. I am sure that, barring a complete
           | fuckup, discord is going to do very well.)
        
           | cblconfederate wrote:
           | i bet facebook has more users than linkedin but doubt anyone
           | would pay a subscription for it
        
             | RobLach wrote:
             | What's the argument? There are plenty of monetization
             | approaches beyond subscriptions.
             | 
             | FB rev/yr $90b LinkedIn rev/yr $9b
        
         | dyeje wrote:
         | People build communities on Discord. They should monetize that.
        
         | mesh wrote:
         | More and more games are providing cross platform play. I
         | suspect this is one reason Microsoft was interested so PC /
         | Xbox players could play with each other and communication.
         | 
         | Maybe Discord could monetize in game integration for its voice
         | network, especially on console games.
        
         | Lorin wrote:
         | They'd make a fortune by providing Discord as an in-game
         | communications solution/integration for commonly used game
         | engines such as Unreal/Lumberyard.
         | 
         | Make it free up to 1000 concurrent users, then $x/MAU at
         | plateaus /w reduced rates + $ for extras such as white
         | labeling.
         | 
         | The current in-game Discord overlay is an end-user 'hack' by
         | comparison. Games/applications are notorious for
         | limited/locked-in communication systems and are non-trivial to
         | implement internally. See Star Citizen's 'Spectrum' developed
         | by Turbulent as an example of complex in-house solution.
         | 
         | Heck, Epic provides grants for this exact sort of development.
         | https://www.unrealengine.com/en-US/megagrants
         | 
         | If anyone from Discord is reading this feel free to contact me
         | for bizdev/implementation advice :D
        
           | Laremere wrote:
           | > commonly used game engines such as Unreal/Lumberyard
           | 
           | This is just such a bizarre statement. To exclude Unity while
           | including Lumberyard in the condition of "commonly used game
           | engines" makes zero sense. Unity is well known to be one of
           | the most used game engines. Lumberyard in contrast has
           | (according to wikipedia) has a single released game.
        
           | gsich wrote:
           | Teamspeak does that.
        
         | danr4 wrote:
         | Nobody mentioned the fact that their main audience (Gamers)
         | love spending money on vanity stuff (hence Twitch).
        
         | beams_of_light wrote:
         | I wish my workplace could use Discord instead of Teams. The
         | drop-in voice channels would be so handy.
        
           | chrononaut wrote:
           | I am not a heavy Discord user (so there might be options
           | around this?), but when I have used it, it seems like every
           | person on the server is in every channel. I feel like that
           | would be absolute chaos at a workplace. Not to mention the
           | unless notification customization that would have to take
           | place.
        
             | Karunamon wrote:
             | That's the default - if you can see a channel you can read
             | it and be pinged by it. Roles can restrict this, and you
             | can configurably ping roles and remove the ability of
             | regular users to do things like @here and @everyone.
             | 
             | Discord's permission system is one of its killer features,
             | IMO.
        
         | xyhopguy wrote:
         | 'discord professional' seems like pretty low hanging fruit and
         | an obvious upgrade over slack + zoom
        
           | stdgy wrote:
           | Absolutely. I'd kill to be able to use Discord for work. It's
           | just silly how much better it is than Teams, Zoom, WebEx,
           | etc.
        
           | brundolf wrote:
           | It would risk chasing off their core market, even if it were
           | just a branding pivot
        
             | novok wrote:
             | I think discord biz edition was obvious for a long time,
             | and they've steadfastly refused to do it for that amount of
             | time too.
        
             | poidos wrote:
             | It would probably have to be a separate application with
             | the same features and internals to really work.
        
               | all2 wrote:
               | Accord Communications: Enterprise Edition
        
         | antpls wrote:
         | In addition to other comments : advertising. Imagine having to
         | watch, or listen to an ad before you can join a channel.
         | Imagine contextual ads in-between text messages.
        
         | hguant wrote:
         | Data mining. They've got a huge corpus of information available
         | to them that they haven't monetized yet (as far as I'm aware).
         | 
         | Also, and I don't mean this flippantly - stickers and shit.
         | People want to look different, and selling a sticker or custom
         | emoji pack would bring in money. You see this with Nitro a
         | little, I believe they're experimenting with it
        
           | aclelland wrote:
           | Yeah, as long as you run the desktop app they'll keep track
           | of what games and apps you have running (even if you disable
           | the app sharing to your friends) which seems like it would be
           | _very_ valuable to most gaming related companies.
           | 
           | Edit: If you want to confirm this you can use their data
           | export feature and check it. One good thing about that tool
           | is that the data is well formatted and easy to parse
        
             | hypertele-Xii wrote:
             | Thanks for the heads up. Fuck this spyware trend.
        
             | kevincox wrote:
             | This is the reason that I much prefer to keep apps in my
             | web browser. Sandboxing is a valuable feature. (And the
             | desktop client is just a web browser anyways)
        
               | aloisdg wrote:
               | Your settings are limited in the browser. I dont know
               | why..
        
         | remir wrote:
         | Pretty sure a "Business" edition is in the plan.
        
         | kevincox wrote:
         | Discord has started giving me popups and adding sparkles around
         | UI elements that I need to pay for. I thought the premium
         | "Nitro" was a nice option but I guess it isn't popular enough?
         | Either way it seems that now they are nagging hard to get you
         | to pay.
        
       | xevrem wrote:
       | so.... Discord will be a hellscape in 3-5 years as its inevitably
       | destroyed by corporate greed?
        
         | ivraatiems wrote:
         | Better than being a hellscape in 6 months-2 years due to forced
         | integration with Teams.
        
           | spondyl wrote:
           | Can I just say, while I believe Discord will die anyway if it
           | IPOs (as with anything that believes in infinite scaling), I
           | would have loved to see Microsoft enact the special fucked up
           | kind of integration that only they can manage
        
           | shagie wrote:
           | My tea leaf reading suggests that it would have been a closer
           | interaction to Xbox and gaming than Teams and corporate.
        
           | Ombudsman wrote:
           | I think Microsoft is smarter than that, look at Github for
           | example, people have largely forgotten it's owned by MSFT.
           | They would have left Discord as a gaming platform and used
           | it's tech in Teams instead. Teams is so behind Discord in all
           | areas except video quality.
        
             | selimthegrim wrote:
             | Has there been an exodus of talent from Github if they are
             | leveling salaries?
        
               | Rapzid wrote:
               | Probably an influx of talent. They suddenly started
               | shipping stuff after the acquisition..
        
               | sascha_sl wrote:
               | Very poorly polished stuff, to be honest. Before, they
               | always seemed to take great care in making their core
               | product (and the API for it) great. The only thing I can
               | think of that was similarly unpolished was GitHub
               | Enterprise.
        
             | sascha_sl wrote:
             | I don't think GitHub staff has forgotten. Actions are
             | straight up Azure Pipelines. The code is a huge mess. If I
             | didn't know better I'd say it's obscured by design. Check
             | out the actions/runner repo if you don't believe me. They
             | polished them very well for the hosted version, but the
             | cracks show if you try to use the self-hosted version.
             | 
             | I can't believe anyone at GitHub is particularly thrilled
             | about having a Microsoft technology that broken imposed on
             | them.
        
             | adflux wrote:
             | What fields are that exactly?
        
               | russellendicott wrote:
               | Teams chat is awful:
               | 
               | - Trying to figure out how to do code snippets and inline
               | code is madness.
               | 
               | - You can't copy and paste whole conversations.
               | 
               | - Integrations/bots are awful and make you realize the
               | whole thing is built on some ancient Sharepoint SOAP API.
               | 
               | - Mobile app on Android whacks out frequently and has to
               | do the blinky reload chat 19 times before the screen
               | settles down.
               | 
               | A lot of my other gripes are probably due to enterprise
               | issues but I'll mention them anyway:
               | 
               | - Can't create my own channels.
               | 
               | - can't be on my company Teams on a call and switch to
               | Microsoft's server to talk to a TAM without dropping the
               | call.
        
         | larinzod wrote:
         | Aye, nothing like investor pressure and quarterly growth
         | targets to kill an otherwise good company/product.
        
           | coldpie wrote:
           | This is how tech startups work, isn't it? Use investors to
           | build a product with no business model, then the founders
           | cash out via purchase or IPO, and soon after the fact that
           | you have no business model comes to light and the product
           | falls apart trying to find a business model, while users move
           | on to the next shiny thing with no business model.
        
             | wongarsu wrote:
             | Discord has a business model: Get people engaged in a
             | community, sell them Nitro so they can boost their
             | communities [1][2]. The "buy benefits for you community"
             | scheme is wildly successful in mobile games, so I wouldn't
             | be surprised if it works well for Discord.
             | 
             | 1: https://support.discord.com/hc/en-
             | us/articles/360028038352-S...
             | 
             | 2: https://discord.com/nitro
        
               | thatguy0900 wrote:
               | The second they try to monetize discord like a mobile
               | game is the second all of my friends stop using it and
               | hop to the next silicon Valley chat app that pops up
        
               | batrat wrote:
               | Yet they are not profitable. It seems that "nitro" is not
               | enough.
        
               | coldpie wrote:
               | The fact that they are trying to sell/IPO is pretty
               | strong evidence that they are not profitable, I think.
               | But regardless, I will give them massive props for not
               | just doing the ad thing, which is the last gasp of this
               | style of startup before they finish circling the drain.
               | Lookin' at you, Imgur.
        
               | flxy wrote:
               | I would in all honesty give them even bigger props, as
               | someone who used to be but isn't a fan anymore. They
               | tried to add a game store a la steam into it but realized
               | it didn't get the engagement they'd hoped for so they
               | stopped putting time and effort into it and shut it down.
               | 
               | My first impression when they first added it was that
               | they'd just shove it down people's throats and keep
               | trying to make it work.
               | 
               | I hope I'm not wrong about them getting rid of it again
               | and I've just gotten used to tuning all that out when
               | using discord.
        
               | delecti wrote:
               | Imgur has had ads since a couple months after launch.
               | Nearly 98% of Imgur's lifespan has had ads.
        
               | coldpie wrote:
               | In the last ~6 months, Imgur added forced video ads when
               | uploading new images:
               | https://www.resetera.com/threads/hmm-so-we-now-have-to-
               | watch... https://www.reddit.com/r/assholedesign/comments/
               | k5lwus/imgur...
               | 
               | Hilariously, I found this article from about a year
               | before they added those ads:
               | https://digiday.com/marketing/imgur-diversifying-beyond-
               | ad-r...
               | 
               | This is what flailing around trying to find a business
               | model looks like. If Imgur was profitable without those
               | ads, they wouldn't be abusing their users like this.
        
             | throwaway_kufu wrote:
             | I'd slightly revise your description of the scheme from _no
             | business model_ to a intentional _no revenue business
             | model_ allowing for the valuation speculation to run
             | rampant (i.e. at anytime we could stop investing in our
             | growth, then it's all profits). Of course by the time they
             | go public like say Uber and set multiple records on
             | quarterly losses and the investors drop the bag on the
             | public it becomes obvious they can't stop spending or the
             | business will go under so instead they will continue
             | accumulating billion dollar plus losses every quarter so by
             | the time the shit hits the fan original founders and
             | investors are on to the next thing and can always say they
             | took a xx billion dollar startup public and that's when the
             | company lost its culture and the corporate greed ruined it.
        
             | duxup wrote:
             | As user's it seems we're addicted to hopping from one
             | unsustainable free product to the next.
             | 
             | We don't want to pay. And we're upset when they vanish or
             | change dramatically try to find a way to remain viable
             | financially.
        
             | ergot_vacation wrote:
             | Glad I'm not the only one thinking this. Seems obvious, but
             | I always felt like I was missing something. How is it that
             | most of the tech/SV world is just the same con being run
             | over and over again, yet it keeps working? Does it operate
             | on the same psychological glitch as a lottery? Do the giant
             | corps buying these startups all think "I know how it's been
             | in the past, but surely THIS startup WON'T turn to shit the
             | moment I buy it because it was never a real business to
             | begin with! This time for sure!"
             | 
             | Or are the real suckers the investors, and the corps are
             | just doing these purchases in a performative capacity to
             | keep razzle-dazzling them?
        
               | whall6 wrote:
               | Have you read through any of Facebook's recent 10-Ks?
        
               | echelon wrote:
               | If they're that bad, what keeps the stock price propped
               | up and the morale high?
        
               | vmception wrote:
               | The real answer is that you should be selling these works
               | of fiction on the Nasdaq too.
        
               | pseudalopex wrote:
               | Some acquisitions are just to eliminate potential
               | competitors.
        
               | fshbbdssbbgdd wrote:
               | A lot of actual profits have been made by mature tech
               | companies. Valuations seem too high right now, but I
               | don't think it's a giant fraud. More like there's nothing
               | better to invest in.
        
               | Ericson2314 wrote:
               | Yes, the model is entirely built on acquisitions, where
               | discord itself can't be profitable, but part of Microsoft
               | it can deliver value by deepening the mote around
               | everything else.
               | 
               | Many things are only valuable as a public good or part of
               | monopoly. Such is funny relationship between
               | monopolization and socialism.
        
         | Varriount wrote:
         | What would the outlook be if Discord was bought by Microsoft?
        
           | pndy wrote:
           | They'd probably turn this IM into family friendly safe bay
           | with strictly moderated content - because let's be honest,
           | nowadays anything goes in. Discord accounts at first would be
           | offered an optional merge with MSA and in long time, you'd
           | have to log into using MSA credentials only. Microsoft
           | Discord branding would arrive. There would be a business
           | oriented version created and MS would abandon Teams; basic
           | Discord would have ads related to your activity - you could
           | avoid that (along with telemetry) by purchasing a
           | subscription as the current monetization options would be
           | removed. A special version with github/git related features
           | would be created - for free, but only for those who are
           | really using it in code related tasks.
        
           | PascLeRasc wrote:
           | Discord 365 Home Edition, with Lync (64-bit) (Not Responding)
        
             | alpaca128 wrote:
             | At least on my hardware Skype and Teams are much more
             | responsive than Discord though. And the laptop's coolers
             | get the workout of their lifetime whenever Discord spins
             | up.
        
           | wrenky wrote:
           | Probably would leave it alone for a while- Much like Git.
        
             | cvs268 wrote:
             | For the Nth time (not you), Github is NOT git.
        
           | WorldMaker wrote:
           | Deeper Xbox integration, probably. Microsoft knows the
           | writing is on the wall that Xbox Party Chat usage is way down
           | and a lot of it has been replaced by gamers with Discord.
           | 
           | They know it so well the new Xbox Wireless Headset
           | essentially has a "Discord feature" though obviously not
           | named or marketed directly as that. (It supports dual pairing
           | with a bluetooth phone for "phone calls over game audio", but
           | everyone I know got the message between lines that it
           | supports Discord chat, and were talking about the headset
           | precisely because of that feature.)
        
           | ipaddr wrote:
           | Family friendly policies and users fleeing.
        
           | throwaway_kufu wrote:
           | A valuation based on metrics more closely tied to reality
           | because the owner would actually focus on the viability and
           | sustainability of the product.
        
             | the_duke wrote:
             | Doubtful, in this case.
             | 
             | Microsoft would have bought Discord for the gaming
             | community and pursued tight integration with the XBox
             | ecosystem. Which could have boosted the platform, but
             | probably not in a way that resulted in a lot of direct
             | revenue.
        
         | Analemma_ wrote:
         | Corporate greed is for sure a problem, but... does Discord even
         | make money? I'm guessing their S-1 will reveal that they are
         | ludicrously unprofitable, and they will actually have to fix
         | that if they go public, corporate greed or no.
         | 
         | In general, I try not to fall in love with free products that
         | seem too good to be true, because the party has to come to an
         | end at some point.
        
       | jrm4 wrote:
       | Higher ed instructor here. I've been teaching online for well
       | over a decade, frequently subjected to the Blackboards and the
       | Canvases and lately Zoom. I can name _no_ tool that has improved
       | what I do from when I started except Discord.
       | 
       | I'm old-ish, so it was a bit hard to get to at first, but after
       | some time with it, I'd replace _everything_ with it if I could.
       | (And this is coming from a big time free /open source guy! I'm
       | not thrilled with how centralized it is, but I'll take it for
       | now)
        
       | mehlmao wrote:
       | So what is Discord's path to profitability? They tried selling
       | video games and closed the store not too long after launching it.
       | Nitro/Server Boosts definitely don't come close to the cost of
       | operation.
        
         | tinus_hn wrote:
         | How do you know that? Why would it be expensive to run a
         | glorified irc server network?
        
           | PragmaticPulp wrote:
           | Discord has voice chat, file uploads, and image and video
           | hosting.
           | 
           | It's not just glorified IRC. The bandwidth and storage costs
           | are real.
        
           | mehlmao wrote:
           | For starters, storage costs. Free users can upload files,
           | images, and videos up to 8MB (25MB for Nitro members).
           | Storing and serving those in perpetuity adds up, plus
           | bandwidth for voice and video chat and 800+ employees.
        
         | julienb_sea wrote:
         | Possibly expand into enterprise or education and tread on the
         | toes of slack or teams. I suspect server boosts actually could
         | cover a large percentage of costs, especially if they either
         | feature gate things like file uploads or chat history.
        
         | DethNinja wrote:
         | Advertisements I guess? I still cannot believe how fast they
         | captured game chat market, even with lots of other competitors.
         | 
         | Honestly I also would like to enter to this market but breaking
         | the market share of discord will be very hard indeed.
        
           | tacticalmook wrote:
           | That's not surprising to me. Discord offers free hosting for
           | a feature-rich IRC and group voice service. Nobody else did
           | that.
           | 
           | A gaming clan no longer needs to maintain their own
           | Teamspeak/Ventrilo server + their own website and forum. The
           | convenience of having it all in one centralized program wins
           | out over Discord's UX oddities, privacy concerns and more
           | recent bloat. This ease of use also lowered the barrier to
           | create a clan, so it captures a larger audience than its
           | predecessors ever did. And yet it still provides powerful
           | tools for moderation and user permissions, an API for chat
           | bots, video streaming...
        
           | chrononaut wrote:
           | To be fair, I think everyone always thinks about that
           | regarding the incumbent(s). Xfire / Ventrilo / TeamSpeak all
           | likely seemed like a daunting adversary at their peaks.
        
       | debacle wrote:
       | Amazon (Twitch), Epic, and Valve are all targeting gaming
       | verticals. Each of them are integrating the other's features as
       | also-rans: streaming, marketplace, reviews, community, platform.
       | Most people would probably be surprized to know that you can buy
       | games on Twitch and stream on Steam.
       | 
       | What space will Discord be able to carve out? They will be a
       | Netflix in an Disney and Hulu world.
        
         | leereeves wrote:
         | Does Epic have reviews and community now? Last time I used it,
         | Epic didn't have much more than an advertisement and a buy
         | button.
        
         | mehlmao wrote:
         | Can you still buy games from Twitch? I thought they shut that
         | store down. They still offer free games for Prime members
         | though.
        
         | evanextreme wrote:
         | Discord will always have a market as long as competing
         | marketplaces / ecosystems exist on PC. Discord's platform
         | agnosticism makes it a safer bet than the three companies you
         | mentioned, all of which are incentivized to build closed
         | content ecosystems that antagonize each other in order to move
         | more product. There is simply no other solution that allows me
         | to see what my friends are playing, jump into their channel,
         | and see the gameplay broadcast live from multiple perspectives
         | in a private environment.
         | 
         | The Netflix analogy is not particularly apt here either, as
         | where Netflix produces the content, here the content is user
         | generated. So its about technological executions, platform
         | agnosticism, and features sets. Valve's Steam app on iOS didnt
         | even support iPhone X screen resolutions until a year and a
         | half ago so I wouldnt hold my breath for them to compete well
         | in this space at all. Maybe Epic's acquisition of houseparty
         | could cause some competition for them? But I doubt it.
        
         | elithrar wrote:
         | > What space will Discord be able to carve out? They will be a
         | Netflix in an Disney and Hulu world.
         | 
         | Do you mean that in a positive or negative way? Netflix is
         | doing very well - it's the other, broadcasters-cum-streaming
         | platforms that are struggling.
        
       | mouldysammich wrote:
       | I wish there was anything comparably easy to use and of the same
       | quality or even in the vicinity in foss communication platforms.
       | 
       | Mumble isnt easy to use but has great voice and terrible text,
       | matrix and irc are both -- for most non techy people -- hard to
       | use and esentially text only, jitsi is video conferencing, xmpp
       | is mainly not about voice and suffers the same issues as matrix.
       | 
       | I really hate the state of things as I would love to contribute
       | and join some oss communities but they only exist on matrix and I
       | hate using it. Its one of those things i wish i had the know how
       | to start building my self, but webrtc alone seems impenetrable
       | for mumble/discord style audio.
        
         | kitkat_new wrote:
         | u tried Matrix with Element? It doesn't feel as bad as you
         | describe
        
       | logronoide wrote:
       | I can't believe any of the people complaining here about low
       | quality of the VoIP of Teams have used the VoIP of Discord,
       | because they simply can't compare. Teams have anti-coupling
       | features and you can use it with speakers out of the box. Discord
       | does not have a good anti-coupling algorithms and it's almost
       | impossible to use it without headphones. Perfect for gamers, but
       | not for business. Discord is amazing to create communities,
       | that's what Microsoft wanted.
        
         | parksy wrote:
         | > Discord is amazing to create communities, that's what
         | Microsoft wanted.
         | 
         | Microsoft can easily recreate the platform, they don't want the
         | capability, they want the existing audience.
        
           | logronoide wrote:
           | Microsoft wants the audience AND the know-how about how to
           | engage with them and atract new one. Due to Microsoft culture
           | they don't know how to do it.
        
       | COGlory wrote:
       | What about Discord besides network effect makes it a desirable
       | holding? Do they have any technological advantage?
        
         | Jweb_Guru wrote:
         | They're way better at dealing with large communities than any
         | other chat application I've used.
        
         | kungito wrote:
         | It's been a fucking amazing product from day one and they have
         | a lot of features. I only wish they release a non gaming
         | branded version
        
           | red_trumpet wrote:
           | What would a non-gaming version distinguish from the current
           | one?
        
             | TkTech wrote:
             | It's hard to pitch discord in the workplace, especially
             | against an incumbent like Slack or Teams. It comes across
             | as very "casual" and unprofessional, which is a shame,
             | because it really is a top-quality product.
             | 
             | It's never seemed to be a focus of Discord, it's just the
             | niche they've chosen. Even their own homepage description
             | doesn't mention work:
             | 
             | > Whether you're part of a school club, gaming group,
             | worldwide art community, or just a handful of friends that
             | want to spend time together, Discord makes it easy to talk
             | every day and hang out more often.
             | 
             | A business version would need 1st-party integrations with
             | GSuite/LDAP/OAuth (you can work around this with a bot but
             | that's already a negative). It needs audit log features,
             | retention rules (for ATIP requests and the like), less
             | gaming icons, a disabled game shop, strip out mentions of
             | nitro. Lots of things really.
        
               | meristohm wrote:
               | I've used Discord only for gaming and I would prefer all
               | the non-voice stuff to be able to be hidden. If it wasn't
               | the most reliable audio for group voice chat that we've
               | tried (Steam voice is still an echo-y mess for us three,
               | Signal wouldn't connect us, and then I conceded and went
               | back to Discord), we'd use something else. I don't like
               | that it tracks what we're playing, that it tries to be
               | friendly with its treacly messages (it's a tool; my
               | shovel doesn't say "welcome back, I missed you!"...), and
               | that it keeps deleted accounts around. I can see that
               | others may want all these and other Facebook-esque
               | features. I like that Discord uses .opus codec, and that
               | the audio is dependable and clear. Maybe Mumble to try
               | next? What open-source options might work for enterprise?
        
               | melkhior wrote:
               | For gaming, you might enjoy Teamspeak. It's closed-
               | source, but you can run own your server, it's very much
               | focused on voice comms, uses Opus and (IMO) has better
               | audio filters.
        
             | oneepic wrote:
             | Fewer pylons and other gaming memes.
        
             | bentcorner wrote:
             | Probably better support around auth and identity.
             | 
             | They do support things like twitch subscriber-exclusive
             | channels, so I think there's something there. And I don't
             | use discord enough to know the ins-and-outs of how
             | restrictive you can be with auth.
             | 
             | But I imagine you'd want to have SSO and some kind of
             | managed directory, security groups, and all that. I don't
             | know if discord supports that today.
        
         | aphextron wrote:
         | The network effect _is_ what makes it desirable. Anyone can
         | push bits these days. Web technology is completely
         | commoditized. But a strong brand and a great product team is
         | priceless (or at least worth more than $10bn).
        
         | m01 wrote:
         | They use(d) Elixir (based on Erlang VM) [1]. WhatsApp
         | apparently considered Erlang to be one of the reasons why they
         | could serve such a massive userbase with a tiny team [2], which
         | I guess is a tech advantage.
         | 
         | In any case, I enjoyed reading Discord's tech blogs on Elixir.
         | 
         | [1] https://blog.discord.com/tagged/erlang
         | 
         | [2] https://www.wired.com/2015/09/whatsapp-serves-900-million-
         | us...
         | 
         | EDIT: added reference and clarified that I don't know if they
         | still use Elixir.
        
           | davidw wrote:
           | https://discord.com/jobs/4959585002 mentions 'Rust or
           | Elixir'. Frustratingly, for the longest time, they were 'San
           | Fran or bust' in their hiring, which seemed like an odd thing
           | for a company supposedly enabling communication. Guess the
           | pandemic finally forced them to start looking for remote
           | workers.
           | 
           | Are they one of the first Elixir shops to IPO?
        
         | prox wrote:
         | It's one of the most popular destinations for gaming/tech
         | discussion rooms and teamtalk (during games) what they do, they
         | do really well, that's their advantage.
        
         | keb_ wrote:
         | The UX and featureset of Discord is impressive. The UX in
         | particular is superior to Slack, Teams, or any other modern
         | chat application I've used.
         | 
         | I'd like to move my group to Matrix, but Element (fka Riot.im)
         | is nowhere near as polished or user-friendly as Discord.
        
           | antris wrote:
           | Have you ever tried to disable notifications on Discord? I
           | have tried to do it 500 times and still get those annoying
           | red dots with numbers, red dots without numbers, and just a
           | few weeks ago I started getting random notification sounds
           | (after I had disabled them before) without any clue where
           | they were coming from.
           | 
           | My only option is trying to disable all notifications and all
           | notification sounds everywhere, but still I get those dots
           | even when I'm not mentioned.
           | 
           | edit:
           | 
           | I think the root of the problem is that Discord is trying to
           | game the user attention/retention/time spent in app by
           | flooding the user with notifications. In IRC, you had to
           | explicitly enable every notification, otherwise you'd never
           | get notified of anything. "Disable everything by default
           | unless I turn it on" seems to be made as difficult as
           | possible on Discord.
        
             | hanniabu wrote:
             | About a month ago they pushed an update that improved the
             | notification options. That might help you.
        
               | antris wrote:
               | Well that seemed to erase the "red dot without number"
               | problem, but it still seems I get "red dot with number"
               | that I have to go manually clear even when it's obvious
               | that nobody has mentioned me.
               | 
               | Anyway, thanks for the tip
        
             | Semaphor wrote:
             | For @ mentions, there is currently no way to fully
             | (@everyone only per server, @name or @role not at all)
             | disable them (I don't mind that, I do want to read those).
             | The red dot you can disable them in Settings ->
             | Notifications -> Enable Unread Message Badge
        
             | Notorious_BLT wrote:
             | Right-click the server icon, select "notifications
             | settings", press "Mute <server name>". When it asks how
             | long, select "until I turn it back on". This will kill the
             | white dot unless you're mentioned (or @everyone'd). Its a
             | little tricky to find but that will solve your issue
        
               | tpxl wrote:
               | You can also turn off @everyone/@here/@username in right-
               | click -> notification settings -> 'Suppress @everyone and
               | @here'. Like the sibling said, doing this for every
               | channel is tedious.
        
               | antris wrote:
               | I want to change my global settings, not server settings.
               | I'm on dozens of Discords and join/leave them and change
               | their order on the sidebar all the time. Going through
               | each of them (and remembering to do it every time I join
               | a new one) sounds like a nightmare. Every time I hear/see
               | a notification that I don't want, I'd have to go through
               | all those dialogs for all of my servers? Nope, not gonna
               | happen.
        
               | Notorious_BLT wrote:
               | From your original comment I assumed you actually would
               | want to know how to do it, I see now it was simply
               | whining.
               | 
               | edit: sorry, this came off more aggressive than I
               | intended. I just meant that I thought you were looking
               | for a solution, but you were actually critiquing, so I
               | felt like I'd wasted the time trying to help. Sorry to be
               | an ass.
        
               | antris wrote:
               | I was replying to a post that praised Discords UX. I
               | agree, it's mostly excellent, but there are points that
               | deserve critique, which prompted this response.
               | 
               | If you feel like that's whining, well, as an UX designer
               | I'd welcome feedback on what could be improved.
        
           | paxys wrote:
           | I have been on Slack for years, and when I tried Discord I
           | found it practically unusable. UX is really all about what
           | you are used to.
        
         | speedgoose wrote:
         | It provides a nicer user experience overall.
        
         | afpx wrote:
         | Do they even have a lot of active users? I haven't found many
         | public discord channels that seem to be actively used.
         | 
         | Or, is discord more for private chat?
         | 
         | I've used it a few times for organizing online gaming. But, it
         | wasn't worth it to keep it installed.
        
         | nesarkvechnep wrote:
         | It has a technological advantage - Elixir.
        
         | Merem wrote:
         | Data from a lot of users? I mean, they inspect all audio/video
         | communications in real-time[1] and save all your messages,
         | pictures etc. It also helps a lot that basically no one cares
         | about privacy anymore, so further growth seems secured.
         | 
         | [1] https://medium.com/tenable-techblog/lets-reverse-engineer-
         | di...
        
         | whoopdedo wrote:
         | I assumed they wanted to buy the userbase. And use it to
         | promote XBox and Game Pass.
         | 
         | I can see why Discord backed off if their vision is to have a
         | broader audience of non-gamers. Joining Microsoft would have
         | meant they'd be stuck in their pigeonhole.
        
         | ArkanExplorer wrote:
         | Its B2C software so its fundamentally designed for consumers -
         | individual users and community creators.
         | 
         | Slack, Teams etc. are B2B so end-users are forced to adopt it.
         | 
         | The UX of both reflects this.
        
         | Varriount wrote:
         | I don't know if you consider this a technological advantage,
         | but compared to Slack, Discord puts a relatively heavy emphasis
         | on its live voice channel functionality. You can join and leave
         | them at a whim, mute and control the volume of individual
         | users, etc.
         | 
         | I personally also appreciate the fact that channels and servers
         | can be grouped, and that the markup syntax supported in text
         | chat is more compliant with markdown expectations than the
         | markup supported by Slack.
        
         | wayoutthere wrote:
         | Brand; the days of "technological advantage" as a
         | differentiator are over. Technology progress has plateaued in a
         | great many industries over the last decade so it's all about
         | the product experience these days.
         | 
         | Honestly tho, Google could instantly leapfrog its competitors
         | in the space by acquiring Discord. The Google ecosystem is
         | desperately in need of a decent collaboration tool and
         | everything Google tried to build in that space is shit.
        
           | formerly_proven wrote:
           | > Brand; the days of "technological advantage" as a
           | differentiator are over.
           | 
           | There is a vast gulf even in terms of ,,just working" between
           | garbage like Microsoft Teams and something like Discord.
        
             | wayoutthere wrote:
             | Honestly teams "just works" for a lot of companies. My
             | company had a 100% in-office culture and transitioned to
             | using Teams extensively within a week of the pandemic
             | starting. The fact that it's built off of Active Directory
             | and integrates with existing Sharepoint and Exchange
             | systems is a huge plus for business users.
             | 
             | Totally agree it's shit for developers though. But for
             | _business_ teams, MS Teams works great. Teams _does_ "just
             | work" -- if you've already made a large investment into the
             | Microsoft ecosystem (which, to be fair, 90% of corporate
             | America has).
        
             | magicalhippo wrote:
             | I find this "Teams is garbage" vs the experience at our
             | company quite interesting.
             | 
             | We've been relying on Teams since the pandemic broke out.
             | Us devs had been using it before just for chat and such, so
             | was obvious fit.
             | 
             | Teams voice, video and screen sharing just works for us.
             | Heck, today I helped my coworker with an urgent issue via a
             | Teams call while I was hiking in the mountains. He shared
             | his screen and I viewed it on my mobile phone, so I could
             | talk him through a workaround. Worked smooth as ever.
             | 
             | There are some points where it's not as smooth, especially
             | search is a pain. But basic functionality like chat, voice
             | and video just works for us.
        
         | ganzuul wrote:
         | Makes the users feel like the devs care.
        
           | dragontamer wrote:
           | > Makes the users feel like the devs care.
           | 
           | Isn't that true of virtually all internet companies BEFORE
           | their IPO?
           | 
           | After the IPO, the new owners (aka: the stock market
           | investors) demand profits. And those profit demands result in
           | the slowly, but surely, fleecing of customers.
           | 
           | Be it Geocities, Tumblr, Slack, or whatever really. If you
           | start with a "growth-oriented" service with a free product
           | for clicks/subscribers, the community always grows
           | disappointed when the money starts to flow. (Geocities /
           | Tumblr were acquired, but same idea really. The new owners
           | demanded $$$$ be made and the community suffered)
           | 
           | --------
           | 
           | In contrast, companies that seem to charge early (ie: Amazon:
           | AWS or the storefront) seem to be more sustainable. Customers
           | get used to paying for the service, and don't mind paying a
           | fair price to stay a customer.
           | 
           | Alternatively: being a digital nomad: moving from service to
           | service during their "free periods" seems moderately
           | sustainable. It seems like new companies can offer free
           | services... until they can't. At which point, you pick up
           | your community and move to the next free service. Especially
           | for communities built up around entertainment (video games),
           | having a digital nomad lifestyle is fine since the community
           | actually has tons of freetime.
        
         | lostcolony wrote:
         | Does anyone in this space? At least, that has any user facing
         | affect (i.e., 99.9% uptime vs 99.99% uptime is not something
         | users will be comparing). It's all network effect and business
         | model.
        
         | wongarsu wrote:
         | It's arguably the best software in the "modern IRC" space.
         | 
         | Sure, anyone else could catch up, but Discord has a core
         | audience that cares about latency, low resource use, reliable
         | effortless voice channels and good UX, while Discord's
         | competition seems to move in the opposite direction.
        
         | devwastaken wrote:
         | They have users. If they wanted to they could become the next
         | Steam tomorrow by simply selling games and giving deals. The
         | engaged userbase of discord far surpasses steam, epic, and all
         | other gaming clients. Valve doesn't care about competing or
         | innovating, theyll simply roll over and let it happen.
         | 
         | But like any startup discord is created with monopoly money and
         | therefore they don't have any actual knowledge, expertise, or
         | good way of gaining revenue. They're designed to spend
         | ridiculous amounts of money to get users and sell to a
         | megacorp. They have no ability to manage a business that
         | requires money outside of their investors monopoly money.
        
           | [deleted]
        
           | Notorious_BLT wrote:
           | They already tried, it flopped and they killed off the
           | feature. PC gamers already own games through Steam, no one
           | wants to have to split their library if they can avoid it.
        
           | ehsankia wrote:
           | > simply selling games and giving deals
           | 
           | They already did try that, and they also then tried pivoting
           | to subscription model (a la Gamepass), both failed and
           | eventually they closed their game store entirely.
           | 
           | You could argue that maybe they tried it too soon, but I
           | don't think so. The competition is kinda big with Microsoft,
           | Steam and Epic. I don't think people want to own games on
           | their chat app.
        
       | donkarma wrote:
       | Considering the state of Teams they really needed Discord for
       | their amazing technology of actually being semi responsive
        
         | curiousgal wrote:
         | Been using Teams for school for two years now and have zero
         | complaints.
        
           | ehsankia wrote:
           | Have you used other software like Discord though to have a
           | frame of reference?
        
           | doublerabbit wrote:
           | Been using Teams for work for two years and I have so many
           | complaints.
        
           | happytoexplain wrote:
           | Sometimes you need to be a "power user" to encounter all a
           | product's flaws. I've been using it professionally for 3.5
           | years, and I touch pretty much every feature. I had high
           | hopes because I loved a lot of the decisions they were
           | making, so I started maintaining a list of issues/bugs. I
           | reported them when I had time to describe them well. After a
           | year, it got into the hundreds, with some that were pretty
           | dramatic, and I stopped caring enough to continue, because it
           | was clearly not going to be the product I was hoping it could
           | be. Since then, the most obvious problem that has happened is
           | slowdown. It takes full seconds to do most navigation/loading
           | in our (large) team. The whole affair made me truly sad,
           | frustrated, and angry.
        
         | formerly_proven wrote:
         | MS already owned Skype for over half a decade before they made
         | Teams and Teams voice/video chat is still vastly inferior than
         | Skype. How would owning a bunch more IP that they're ignoring
         | help?
        
           | InitialLastName wrote:
           | Not just that, but you can no longer sign up for a Skype
           | (even "for business") account if your organization has Teams
           | through Office 365, but Teams doesn't interoperate well with
           | Skype so if you, for business reasons, need to communicate
           | with a Skype user without using a personal Skype account,
           | you're SOL.
        
         | fuzzy2 wrote:
         | But the main problem with Teams is its low-performance GUI
         | (Electron-based). And from what I hear about Discord, it's the
         | same there.
         | 
         | There's other minor problems like insane chat latency, but I
         | can work with that. Voice and Video generally works fine.
        
         | milkytron wrote:
         | Maybe...
         | 
         | Teams is utter garbage in my opinion, but I don't think
         | acquiring Discord would solve that. Skype seems like a similar
         | acquisition, and look how that turned out.
        
           | krzepah wrote:
           | Microsoft has trouble with UI design and it only got worse.
           | Think about the "help" buttons that are on win system
           | preferences, instead of directing you to the option they send
           | you to google or bing. It's ridiculous.
        
             | me_me_me wrote:
             | UI design? Teams has no UI design, but haphazardly aranged
             | buttons that are hard to spot.
             | 
             | I can't describe how bad of experience it is to use.
             | 
             | How does a corp that actively pushes their users/clients
             | into using Teams makes no UX effort.
        
               | mopsi wrote:
               | The whole Settings app also feels like something thrown
               | together in a really primitive GUI scripting language
               | that doesn't support anything besides text and its
               | alignment.
               | 
               | This is the old disk management utility:
               | https://i.imgur.com/AqhYewC.jpg
               | 
               | This is the new one: https://i.imgur.com/DNb0qJl.jpg
               | 
               | While the old was far from perfect, it at least gave
               | visual hints to how partitions relate to disks. The new
               | """design""" is just plain text, some of which is
               | clickable and will reveal "Properties" button. It's up to
               | you to find the hidden clickspots.
               | 
               | I can't believe they are releasing such garbage.
               | Sometimes I wonder: does Satya Nadella use Windows? How
               | is he not raging every time he opens the Settings app?
        
               | airstrike wrote:
               | That's one painful side-by-side
        
               | tyingq wrote:
               | Decision makers are pretty forgiving of an application
               | that comes bundled with something else they had to buy
               | anyway. And it is "good enough", despite being worse than
               | competitors, for things like hosting video meetings.
        
             | vkou wrote:
             | IF you want a really ridicilous example of Microsoft's
             | inability to deal with UX, try changing literally anything
             | that has to do with sound in Windows, and tell me how many
             | separate sound-related configuration applications there
             | are, and what are the paths to opening them.
             | 
             | Then, ask someone who never used Windows XP to explain to
             | you what each of those configuration applications is
             | responsible for. (So they won't be able to lean on the
             | crutch of "Oh, this one is the exact same thing as the
             | sound application in Windows 98...")
        
               | tinus_hn wrote:
               | One of the reasons of course is that every driver feels
               | the need to add their great pane to the control panel
               | applet, so now Microsoft can't change anything to the
               | applet or all the drivers break.
        
               | InitialLastName wrote:
               | 3 of those settings panes are baked directly into Windows
               | 10 and have nothing to do with any 3rd-party drivers.
               | 
               | If the sound isn't enough, the power management is even
               | worse. I count at least 5 different panes to configure
               | different subsets of screen saver, sleep, hibernate and
               | power on/off behavior, all from Windows itself with no
               | 3rd-party software involved.
        
               | vkou wrote:
               | I believe (but can't confirm, because I don't own enough
               | wierd audio equipment) that third-party drivers can embed
               | controls into one of those settings panes.
               | 
               | But yes, your point still stands. There's no good reason
               | for this mess, and Microsoft needs to put someone who
               | cares in charge of Windows UX.
        
               | InitialLastName wrote:
               | > I believe (but can't confirm, because I don't own
               | enough wierd audio equipment) that third-party drivers
               | can embed controls into one of those settings panes.
               | 
               | That would be an improvement on the current status quo,
               | where each third-party device adds its own new settings
               | pane.
        
           | remir wrote:
           | If you think Teams is garbage, try dealing with the admin
           | side of Teams. UX nightmare.
        
         | dekerta wrote:
         | Teams definitely feels like it was rushed to market to take
         | advantage of the pandemic. I'm really sad our company moved us
         | from Slack to Teams. It's so much worse, especially on Linux
        
           | alwayshasbeen wrote:
           | Teams was present long before the pandemic.
        
           | decebalus1 wrote:
           | Teams has been rushed to market 4 years ago..
        
             | wussboy wrote:
             | And it was still better than the dumpster fire that was
             | Skype for Business. I loved how it would push a message to
             | the device that it thought you were active on, but that
             | there wasn't a centralized storage of messages. Messages
             | sent to Device 1 didn't exist on Device 2.
        
           | thow-01187 wrote:
           | I wonder whether the near universal unpleasant experiences
           | mentioned in this thread aren't caused by bad ports of MS
           | Teams to Mac/Linux/Android. I use Teams solely on Windows,
           | and the calls/video are flawless, recording just works,
           | captions and audio transcripts are fairly accurate. The chat
           | portion has minor warts, but it does get the job done.
           | Markdown syntax works for most of the message formatting
           | needs. Webhooks are easy to implement.
        
       | nikolay wrote:
       | I guess, we should expect a version of Discord built by
       | Microsoft, integrated into Xbox and Minecraft.
        
       | thedudeabides5 wrote:
       | If Clubhouse is worth $4, I'd buy Discord at $12bn easy.
       | 
       | https://techcrunch.com/2021/04/19/clubhouse/
        
       | fish45 wrote:
       | Speaking as an 18 y.o. doing my first year college online, I
       | wouldn't have made it through quarantine without Discord. I've a
       | server with my high school friends and since Discord lowers the
       | barrier to join a voice call so much it's super chill to just hop
       | in a channel when doing homework or playing a game or whatever
       | else, and anyone else who's free can join.
       | 
       | I really wish there were competition, but there's nothing AFAIK
       | that can replicate this particular experience except for
       | Teamspeak, which has other problems.
        
         | gfodor wrote:
         | You might like what I am working on - it's aiming to be Discord
         | + Minecraft: https://jel.app
        
           | DoctorOW wrote:
           | This looks really interesting. It solves a problem my Discord
           | server has specifically. We do online improv and while most
           | of the members don't have cameras we find the lack of a
           | visual component is detrimental to the experience.
           | 
           | I notice that you have a support Discord, maybe a Discord
           | integration would be good.
        
             | gfodor wrote:
             | Yes for chat I am using Synapse/Matrix and will be adding
             | Discord bridging.
        
         | brundolf wrote:
         | As a 29 year old, similar (to a lesser extent) deal. I've used
         | Discord a huge amount over the past year, mostly for gaming but
         | sometimes while playing different games at the same time/just
         | hanging out.
        
           | sunpazed wrote:
           | As a 43 year old, I've been using Discord to collaborate
           | within a small developer community across Europe and the
           | United States (I'm in Australia). Since the pandemic, we've
           | done more than code -- supporting one another in our various
           | COVID circumstances.
        
         | MentallyRetired wrote:
         | The kids are using Guilded and dropping Discord these days,
         | from what I hear.
        
           | DoctorOW wrote:
           | Just Googling it, I haven't seen what makes it better than
           | Discord. It reads like an alternative for the sake of
           | competing. Not a bad idea, but I think it'll always be
           | lagging behind like the wake of Facebook/YouTube/Reddit
           | clones we've seen over the years.
        
         | 2iP1zbR wrote:
         | > Teamspeak, which has other problems
         | 
         | like server admins viewing the IP addresses of other users in
         | the server, if that counts
        
           | gsich wrote:
           | Well, that is obvious and not changeable.
        
           | superkuh wrote:
           | The employees and their contractors and related at Discord
           | corporate can see your IP address too and much more. Luckily
           | it won't be Microsoft owning it as they could correlate
           | against their software empire too.
           | 
           | But Discord does have significant profit motive to collect
           | information about you. In fact, their entire proprietary
           | protocol, client, and restriction of clients is based around
           | ensuring this.
        
             | ripdog wrote:
             | He wasn't talking about mass data collection used to sell
             | advertising, he was talking about a the admin of a server
             | with maybe a dozen users having access to his IP, which
             | potentially could be used for DDOS or geolocation. The kind
             | of 'data collection' which could have visible impacts upon
             | his life.
        
               | Topgamer7 wrote:
               | Or someone with knowledge could port scan you and
               | actually attack you to gain a foothold in your network.
        
               | ripdog wrote:
               | Of course, but it seems fairly unlikely that the average
               | gamer is running public-facing internet services.
        
               | jfim wrote:
               | There are some games that run peer to peer connections,
               | and for those to work, they require inbound connections
               | to work. As far as the security of the average game
               | codebase is concerned, I'd say it's pretty terrible as
               | nobody really audits these codebases for buffer
               | overflows/RCEs.
        
               | sascha_sl wrote:
               | Discord has the same issue, essentially everyone who
               | works in a somewhat technical role has access to their
               | moderation tools that have zero auditing and reports of
               | abuse (reading people's DMs "as a joke") are not
               | uncommon.
               | 
               | Discord also refuses to delete any data you give them.
               | Deleting a Discord account sets a lockout flag, changes
               | the nickname to "Deleted User" and resets the avatar to
               | default. That's it. They don't even bother setting the
               | user ID on your messages to something common, to a bot
               | (and anyone who turns on developer mode) all your
               | messages still contain your Discord ID.
               | 
               | I also learned from personal experience that they ignore
               | any requests for deleting data coming in via GDPR. These
               | people need to get slapped in a lawsuit.
        
               | uzakov wrote:
               | > Discord has the same issue, essentially everyone who
               | works in a somewhat technical role has access to their
               | moderation tools that have zero auditing and reports of
               | abuse (reading people's DMs "as a joke") are not
               | uncommon.
               | 
               | This is the first time I hear of this, can you please
               | link a source?
        
               | sascha_sl wrote:
               | The Discord subreddit has a few threads about this, but
               | it has always been an open secret back when the Discord
               | Developers guild still existed. I'm pretty sure it got
               | axed because some staff members got too memey about
               | abusing their database access.
        
             | 2iP1zbR wrote:
             | this is true, but also goes for every internet-connected
             | service that i choose to use, as far as my IP address goes
             | 
             | i've been invited to random, huge discord servers to play
             | just one game, and after the games over i usually leave the
             | server unless i know everybody. i never have to worry about
             | the server admin or one of his buddies deciding they didn't
             | like me for whatever reason and DDOSing the shit out of me
             | for weeks, forcing me to change my IP address because i
             | didn't use a VPN.
             | 
             | that's just personal; it could even turn a profit if a
             | professional gamer joined a server, several users recorded
             | the IP address, bet against them in an upcoming game, then
             | DDOS'd the shit out of them.
        
           | cma wrote:
           | Like anyone together in a discord voice chat, since it is p2p
           | webrtc, right?
        
             | johncolanduoni wrote:
             | It is not P2P. The place where they most clearly state that
             | as far as I can find is actually the documentation for
             | their game SDK[1], but you can check that this is the case
             | with netstat. In general it's hard to get good voice or
             | video chat with P2P connections because of the low upload
             | of most residential internet connections, so few serious
             | chat apps do it.
             | 
             | [1]: https://discord.com/developers/docs/game-
             | sdk/networking
        
         | lrvick wrote:
         | Why not matrix?
        
           | y2bd wrote:
           | AFAIK there are no Matrix clients with voice channels.
        
           | pyr0hu wrote:
           | Discord is free, no need for maintenance and much easier to
           | onboard non-tech friends IMO.
        
             | kevincox wrote:
             | There are also many free Matrix severs. But I agree that
             | Discord has much more UX polish right now. (Especially
             | around onboarding).
        
           | O_H_E wrote:
           | Not @fish45 but as someone in a similar situation, probably
           | because "people our age" where already using it for gaming.
           | Simple network effects. Nobody got out of their way to
           | compare the best alternative from a technical and privacy
           | related perspectives.
           | 
           | People just started using what they were used to, and now
           | Discord is freaking emourms in that area. High school
           | classes, university cohors (ie. CS'24), university program
           | (ie. Electrical Engineering), specific sources...etc
           | everybody around me is using discord.
        
           | upofadown wrote:
           | Wouldn't Mumble be closer to the described use case?
        
             | gsich wrote:
             | correct
        
           | echelon wrote:
           | My username and favorite aliases were taken.
           | 
           | Discord allows anyone to share the same username. It appends
           | a nearly invisible hash to disambiguate, and you can even
           | change it.
           | 
           | Discord does usernames right.
        
             | rakoo wrote:
             | They were taken on one server. Matrix is a federated
             | protocol so any account on any domain works anywhere. If
             | @echelon:matrix.org is taken, you can have @e:chelon.org if
             | you want.
        
             | feanaro wrote:
             | This sounds wrong. Since Matrix is federated, you can still
             | be echelon, just not @echelon:theserveryoutried.com.
             | 
             | Furthermore, this is just the MXID, the Matrix ID. This is
             | usually de-emphasized in the UI and only used to
             | disambiguate and add users (as you say).
             | 
             | What is usually displayed to users are display names and
             | these are allowed to have collisions, in which case they
             | get disambiguated via MXIDs.
        
             | hpfr wrote:
             | Usernames don't even matter that much thanks to nicks
             | (display names) which are available in Matrix (and unlike
             | Discord, they are available in DM's), and furthermore, you
             | can get an account with a smaller provider that federates
             | if you really want a username taken on matrix.org.
             | 
             | Other Discord features like servers aren't there yet, but
             | "usernames" doesn't seem like a real deficiency.
        
             | toolz wrote:
             | hmm, so on public discord servers if someone copies my
             | nickname and pretends to be me, someone might not easily
             | notice?
             | 
             | Seems like a pretty readily used vulnerability. I remember
             | back in high school on AIM someone made a username very
             | similar to mine and said some nasty things to a girl I was
             | talking to - she told me to stop talking to her and I
             | didn't figure out why until years later. I imagine the same
             | exploit could be done more easily if you can use the same
             | username and discord actively tries to hide the hash.
             | 
             | Maybe I'm just overly sensitive since impersonation has
             | hurt me, though.
        
               | kemitche wrote:
               | I'd argue the opposite - it's harder to get away with
               | impersonation.
               | 
               | In the AIM situation, users go in "knowing" that
               | usernames are unique, so if you see a message from user
               | abc123, you "know" it's that person. Which means user
               | abcl23 ("el" instead of "one") can impersonate the real
               | user.
               | 
               | In Discord situations, (1) the user is more likely to
               | know that usernames can be reused, since they weren't
               | required to make a unique one to start - so they can be
               | more cautious of impersonation attempts, and more
               | importantly (2) the Discord devs know names can be
               | reused/abused, and can build better mitigations if they
               | so choose to (like e.g. putting a disclaimer at the top
               | of any message from a user you've never contacted before,
               | etc.)
        
               | Sohcahtoa82 wrote:
               | Depends on the setup of the Discord server.
               | 
               | Many servers have different "roles" created, though often
               | they're just nothing more than a title and a different
               | color for your name when chatting on the server. If you
               | don't have the default role on your server, then anybody
               | would probably notice the fake person is a fake because
               | they'd have the default role color.
               | 
               | Second, servers can require that your account have a
               | verified phone number for you to join or chat on it,
               | which raises the barrier a bit for creating fake
               | accounts.
               | 
               | Finally, even if they join a mutual server and send you a
               | private message, when you view the message, you won't see
               | the private message history of the conversation with the
               | real account, giving away that it's at the very least a
               | new account.
               | 
               | Overall, it's harder to impersonate on Discord than it is
               | on AIM, but still certainly not impossible.
        
           | rakoo wrote:
           | Matrix the protocol is not there yet. Element, its main
           | client, lacks too many features to have the same experience:
           | 
           | - No concept of servers (in discord parlance). Its equivalent
           | (matrix spaces, in https://github.com/matrix-org/matrix-
           | doc/blob/matthew/msc177...) is in progress
           | 
           | - No included audio/video calls. You have to link them
           | manually and use a third-party stack, such as Jitsi
           | 
           | - Even if you have Jitsi the experience is not the same.
           | Discord's experience is like a chat room, except with audio
           | and video. In Element it's more like a standard call
        
             | lbotos wrote:
             | > - No included audio/video calls. You have to link them
             | manually and use a third-party stack, such as Jitsi
             | 
             | To be explicit, no group audio/video. I run my own Matrix
             | server for my partner and I and it uses webRTC based audio
             | out of the box for 1:1 calls which we use every day, and
             | sometimes video. No Jitsi enabled in my config. (I only
             | share this so other readers can gauge if Matrix can meet
             | their needs.)
        
               | kevincox wrote:
               | It is also worth noting that the WebRTC calls are E2E
               | encrypted and look fantastic as they are often peer-to-
               | peer so you can get an amazing connection if you have the
               | bandwidth available.
        
               | pkulak wrote:
               | I'm blown away by the audio and video quality of my
               | Matrix calls. I always thought it was because, as I run
               | my own server, there's no bandwidth limit, but I hadn't
               | considered the whole peer-to-peer thing.
        
               | miketery wrote:
               | What client do you use on your devices to talk via the
               | server?
        
               | lbotos wrote:
               | For now element, but I hope to add the functionality to
               | Ditto and switch to that.
        
         | Jonovono wrote:
         | What do you feel is missing from Discord?
        
           | jabroni_salad wrote:
           | Day to day the thing I dislike most about discord is that I
           | can't have multiple instances of it open, or pop-out a
           | channel to its own window. I'm in a bunch of servers but
           | there are 3 channels and a DM in particular that I would love
           | to just park on the second monitor forever and always have
           | visible.
        
             | ffpip wrote:
             | You can always open discord in your browser and open each
             | channel/dm in a new window. Infinite instances.
        
           | eins1234 wrote:
           | Not being able to choose a different avatar per server is a
           | complete showstopper for many of my use cases (mixing
           | gaming/work/personal personas in the same account):
           | https://support.discord.com/hc/en-
           | us/community/posts/3600293...
        
           | dharmab wrote:
           | Tracking multiple threads of conversation in text. I'm not
           | saying it needs Slack, HN or Reddit style threading, but some
           | way to separate multiple topics of conversation that form
           | within a channel.
        
           | dvh wrote:
           | Mobile website. Back in the old day it was possible to join
           | without registration. Just visit the project invite link and
           | start typing. Then it required registration but still worked
           | on mobile. Now it no longer works on mobile, you just get
           | "install app or GTFO". I've stopped using discord then.
        
             | snorrah wrote:
             | It works fine on mobile.
             | 
             | https://imgur.com/9PiRQTI.jpg
        
               | dvh wrote:
               | It does not work on mobile. When you visit invite (as new
               | user would), e.g. here https://discord.com/invite/trbteNj
               | it will automatically open play store with discord app.
               | It cannot be disabled.
               | 
               | Additionally, when you visit discord.com shortly there is
               | login button visible but then it disappears and only
               | install app button is visible, login is no longer
               | possible.
               | 
               | (It is possible that old users have some cookie settings
               | that allows them to use mobile website but new users
               | can't)
               | 
               | Tested in chrome in Android 10
        
           | brundolf wrote:
           | The only thing I would change is small and weird: I wish you
           | could make the window smaller on desktop. The min-width is
           | almost half the size of my screen; it shouldn't be hard to
           | gracefully collapse things further as you resize
        
           | truth_ wrote:
           | LaTeX support!
        
             | aqfamnzc wrote:
             | MathBot fills that void although in a bit of a hack-y way.
             | Native Latex would indeed be nice
        
           | rurp wrote:
           | Their treatment of Linux is pretty terrible, where they block
           | you from even launching the app after a minor update until
           | you go download and install the new .deb file. I've had many
           | times where I went to jump onto a quick Discord chat only to
           | have to stop and jump through those hoops.
        
             | MawKKe wrote:
             | To be fair, the client forces you to upgrade on windows
             | too, although automatically. Which in windows-land is
             | business as usual...
        
           | 3PS wrote:
           | Personally, I wish the desktop client was a bit more
           | lightweight. I understand why they went with Electron, and I
           | don't think they could have afforded their speed of iterated
           | development as a small company otherwise, but I still wish
           | their app was a bit lighter on my laptop. I'm especially
           | disappointed that cordless [1], a very usable third-party
           | terminal-based client for Discord, was banned due to a ToS
           | violation.
           | 
           | Secondly, I wish there was better support for E2E encryption,
           | even just in direct messages. I wouldn't even mind it as a
           | paid feature.
        
             | uncletaco wrote:
             | and with this lightweightness the ability to customize the
             | client more, maybe even create popouts to monitor multiple
             | chats simultaneously or do one server per window.
        
             | MawKKe wrote:
             | Similiar issue with the browser client. I observed it
             | eating away 40% cpu doing...nothing? I can't do anything
             | else with my laptop If I want to be heard or understood by
             | others
        
         | O_H_E wrote:
         | I [and household] are now in a similar situation.
         | 
         | At first, students got to use what they were already use to,
         | but when the pandemic got painful and everybody flooded to
         | online, thing went crazy. Discord is freaking enormous in that
         | area rn. Servers for High school classes, university cohorts
         | (ie. CS'24), university programs (ie. Electrical Engineering),
         | There is even a course I am taking at uni where we have an
         | _official_ server with the teaching team, profs, auth with uni
         | credentials, and a freaking ad-hoc ticketing system.
         | 
         | It is bonkers how much systematization is done through these
         | bots.
        
           | hemloc_io wrote:
           | Haha love how people have rediscovered the functionality and
           | joys of IRC and the like!
        
             | holler wrote:
             | Totally... If you enjoy the text/irc aspect, I welcome you
             | to check out https://sqwok.im, a new realtime public
             | discussion site very much inspired by growing up using aol
             | chat/irc/icq/aim and others. I think we live at an amazing
             | juncture of technology and ideas, where excellent
             | communication software like irc that was always limited by
             | it's own requirement of use, can now be made accessible to
             | the masses, unlocking and hopefully creating entirely new
             | experiences for people to enjoy!
             | 
             | I'll be doing a livestream on AWS Twitch on Thursday
             | discussing Sqwok.im if you're interested check it out.
        
         | w0m wrote:
         | We used Vent like this for a decade; we just always had a big
         | call going at all times with my HS friends post graduation.
        
           | Topgamer7 wrote:
           | God there's a name I haven't heard for a decade or so.
        
       | rvz wrote:
       | Let's hope that Discord doesn't end up going the way of Slack.
       | Since Slack got overconfident over Microsoft Teams and lost and
       | got acquired by Salesforce.
        
         | paxys wrote:
         | I wish I could "lose" by cashing out with $30 billion.
         | 
         | The truth is there is no room for a standalone service in an
         | area as competitive as enterprise communication. Microsoft
         | would be able to undercut them in price no matter what.
         | Bundling is the only way forward, and hopefully Salesforce can
         | put in the resources to keep it competitive.
        
         | sz4kerto wrote:
         | For almost 30 billion.
        
         | jskrn wrote:
         | Personally, I'm finding the transition from Slack to Teams
         | absolutely maddening. Do people actually prefer Teams or is it
         | that many large enterprises already had Office 365 licenses?
        
           | nisegami wrote:
           | >many large enterprises already had Office 365 licenses
           | 
           | Hit the nail on the head.
        
           | CodesInChaos wrote:
           | The voice call part of teams works better in my experience
           | and has a higher user limit.
        
         | Epenthesis wrote:
         | As someone who's never used Discord, what's it do better than
         | Slack? Superficially other than aesthetics/integrations, they
         | seem basically identical
        
           | paxys wrote:
           | Slack has a million enterprise focused features. If your
           | company's Discord server has to go through eDiscovery for a
           | lawsuit, for example, you are going to have a bad time.
        
           | JakeTheAndroid wrote:
           | Discord is more like a ventrilo replacement for gamers. It
           | was primarily voice chat in its early days. They've done a
           | lot of work to make the chatroom space on par with any other
           | chat application you'd use otherwise. They also now allow for
           | direct screenshare and game streaming.
           | 
           | I wouldn't ever have considered Discord for Enterprise use at
           | a serious company, but I guess it could do everything Slack
           | can. For personal use it's more versatile for group stuff
           | like gaming or group presentations (my friends have used it
           | for music/video production meetings).
        
             | joaonmatos wrote:
             | Discord is still way worse in text chat.
             | 
             | I (as a uni. student, so take it with a grain of salt) am
             | involved in managing several large projects - overseeing 4
             | teams of around 10 people each. We decided to use Discord
             | as the university did not want to pay Slack workspace
             | licenses and it has been a frustrating experience to say
             | the least.
             | 
             | Comparing to several experiences I have had with similar-
             | sized teams and even a larger, albeit still small-ish,
             | organization, there are many complaints to be had:
             | 
             | - No threads. This one is Discord's Achille's heel when
             | compared to Slack. If you have even two or three
             | simultaneous conversations around the same topic, you
             | either a) are unable to understand what's going on past a
             | certain point or b) need to take the conversation somewhere
             | private, essentially losing one of the main components of
             | the experience.
             | 
             | - No archiving channels. Seriously. I have categories in my
             | Discord servers to archive stuff, and it just means that
             | there is a dump of channels clobbering the interface for
             | day-to-day operation. The Slack model where they are tucked
             | away in a closet is much better.
             | 
             | - Integrations. Discord bots are cool for music but
             | everything productive, from /gcal to
             | Doodle/GitHub/Trello/Google Drive integration is better on
             | Slack.
             | 
             | One thing I think is overrated is the search. Discord's
             | sucks, and while Slack search works reasonably well, I do
             | find it hard to remember relevant information to put in the
             | search prompt. Essentially I think that you still need an
             | external place to store persistent documentation and more
             | durable information, be it VCS issues, wikis (Notion has
             | been a product I started using recently and seems pretty
             | cool), but even there threads help write the docs.
             | 
             | Where Slack falters is not-text. As ludicrous as this
             | sounds, I have seen cases of teams using Slack for written
             | communication and falling into Discord for voice channels
             | and transient chat. I think this can be made better with
             | good integration with some communication suite: Zoom?
             | Google Meet? Anyhow, this is where MS Teams comes and eats
             | their lunch. Worse at everything than everyone else, but at
             | least it does it all.
        
           | frozenlettuce wrote:
           | their workspace separation and switching works better. you
           | can also discover workspaces, so there's a bigger sense of
           | community than small islands
        
           | spullara wrote:
           | Always on audio / video rooms. Like slack + clubhouse + zoom.
        
         | munk-a wrote:
         | I don't think they got overconfident at all - I think that
         | slack was relatively well built but lacking too much of a value
         | proposition to differentiate themselves. Then they got acquired
         | before anyone realized how much of their usage was marketing
         | driven and how little was driven by the quality of their
         | application.
         | 
         | I'm not saying it's bad by any means - in fact the search
         | functionality is pretty sweet... but there is very little there
         | that couldn't be out competed.
        
           | mdoms wrote:
           | > I don't think they got overconfident at all
           | 
           | https://slack.com/intl/en-nz/blog/news/dear-microsoft
        
           | richie5um wrote:
           | Agree. They came out of the gates with a really well put
           | together chat app, that made a massive impact. Then,
           | basically, didn't advance it beyond that. It is still great
           | for chat, but Teams is sooo much more useful for the virtual
           | office, and discord waaay better for social. Slack is in an
           | ever decreasing middle zone.
        
         | AznHisoka wrote:
         | And I think they're starting to regret that acquisition, as
         | their last Q started to show signs of a turnaround. If they had
         | waited and didn't cave in to Wall St pressure, I bet they
         | would've figured things out eventually.
        
       | 29athrowaway wrote:
       | Thank you.
       | 
       | Discord works well on Linux, Skype doesn't. None of the new
       | Minecraft games work on Linux.
       | 
       | This is the best thing I have heard today.
        
       | neonate wrote:
       | https://archive.is/lXyuZ
        
       | btown wrote:
       | Discord is starting to be a really interesting merger of non-work
       | and work spaces, and their continued independence will allow them
       | to lean into that. There are very few other platforms that
       | encourage you to use a single account to join servers for work
       | and gaming and anime and music? And users trust that Discord will
       | allow them to keep their membership in spaces a secret unless
       | someone is already a member of both spaces. That's a feat that's
       | almost impossible to fathom. The interest graph alone is
       | staggeringly valuable, and it's no doubt monetizable in subtle
       | and trust-maintaining ways.
       | 
       | And... some of it may be toxic to a company like Microsoft. The
       | moment Discord needs to start censoring across platforms (not
       | just blocking iOS access to certain content as they've needed to
       | do to play in Apple's garden) is the moment it starts to feel
       | unsafe for content creation. I'm not surprised they walked away.
       | 
       | I'd be remiss if I didn't point out that the implementation of
       | this is imperfect, and possibly endangering people in real life.
       | If anyone from Discord is reading this:
       | 
       | - not letting people opt-in to be prompted to set a username
       | _before_ entering a server and having a bot announce our
       | membership, and
       | 
       | - not letting people set unique profile pictures for each server
       | 
       | creates situations where one could either leak a real-world
       | identity to a server on which they desire anonymity, or leak a
       | pseudonymous online identity to coworkers.
       | 
       | And this gets REALLY bad for people using Discord to explore
       | their gender identity, where this could cause a profile picture
       | or name that indicates identity to leak between spaces when
       | that's not desired. I've met people who need to be incredibly
       | careful to create multiple Discord accounts to avoid being outed,
       | and Discord makes it incredibly difficult if not impossible to do
       | this, with its deep browser integrations that forward to the
       | native app. It is no joke that Discord's UX choices could hurt
       | people, here.
       | 
       | But it speaks to the strength of the platform that Discord is
       | still an incredibly vibrant place for communities like gender-
       | questioning communities that rely on pseudonymous identities.
       | Because it puts natural conversations at people's fingertips. It
       | was Clubhouse before Clubhouse, just divided into communities of
       | like-minded people. In certain ways it's the superposition of
       | Clubhouse and Slack. And the UX problems are solvable problems. I
       | think Discord is really going places.
        
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