[HN Gopher] Google misled consumers about the collection and use...
       ___________________________________________________________________
        
       Google misled consumers about the collection and use of location
       data
        
       Author : Khaine
       Score  : 498 points
       Date   : 2021-04-16 10:36 UTC (11 hours ago)
        
 (HTM) web link (www.accc.gov.au)
 (TXT) w3m dump (www.accc.gov.au)
        
       | fblp wrote:
       | I worked for the ACCC from 2008 and 2011. I'd like to share some
       | more context on the ACCC and Australian legal system that may be
       | of interest to HN readers.
       | 
       | The ACCC is an independent authority empowered to enforce
       | Australian Consumer Law (ACL) which contains consumer protection,
       | completion product safety, anti-trust (competition) and other
       | adjacent laws. It is most similar to the Federal Trade Commission
       | in the US.
       | 
       | The ACCC leadership are commissioners who are appointed based on
       | input of federal and state governments. The appointments tend to
       | be "non-partisan" with the current chair leading the organization
       | for 10 years (with 3 term renewals under multiple governments).
       | 
       | The ACCC has been taking action against Google since mid 2000s.
       | The last case against Google that they won was in relation to
       | consumers being misled about what were advertisements vs native
       | results. [1]
       | 
       | The main provision of law protecting Australian consumers that is
       | invoked in these cases is s18 of Australian consumer law that
       | states: "A person [or entity] must not, in trade or commerce,
       | engage in conduct that is misleading or deceptive or is likely to
       | mislead or deceive."
       | 
       | Laws with this wording have existed in Australia since the the
       | 1970s.
       | 
       | This law is enforced widely and there are also state agencies
       | that enforce similar laws. All kinds of industries have received
       | enforcement action ranging from retailers to supplement
       | providers. As far as i know it's one of the but most broadly
       | enforced consumer protection laws in any country.
       | 
       | The ACCC won a case against Apple under this same law in 2018 for
       | misleading consumers about their warranty rights after third
       | party repairs were done. Apple was fined $9 million dollars.
       | 
       | The action against Apple included 254 complaints from customers
       | impacted. You can literally call or email the ACCC to log a
       | complaint about any business and it will use this complaints to
       | identify patterns of misconduct thst then enforce enforcement
       | priorities.
       | 
       | The ACL currently limits penalties to $10 million per
       | contravention for corporations. Only parliament can increase thst
       | limit amending legislation. Individuals can also be fiend up to
       | $5million.
       | 
       | Litigation is typically the last resort, and businesses have many
       | oppurtunities to resolve or settle the matter. I am not in any
       | way privy to this case, but typically a remediation action the
       | ACCC seeks is notifying and posting notices that it engaged in
       | misleading conduct, sometimes with a way for the consumer to seek
       | a remedy. It's likely Google was not willing to do this without a
       | fight.
       | 
       | Individuals and businesses can also privately take action if they
       | were misled or deceived.
       | 
       | The Australian Court system that enforced this law is also
       | relatively non-partisan. The australian government and judicial
       | system was formed relatively recently - in the late 1800s and
       | there was a strong intention to prevent political patronage in
       | tbe public service and court system. [2]
       | 
       | Australian Consumer law also has other specific protections that
       | i like such as requiring businesses to make the price the
       | consumer has to pay most prominent (as opposed to making the
       | price exclusive of taxes and fees most prominent).
       | 
       | The ACCC has just under 1000 employees and a small team would
       | have worked on this case with support from outside lawyers.
       | Congrats to them and hopefully this will encourage Google and
       | other vendors to be more thoughtful about their data collection
       | opt-ins.
       | 
       | [1] https://www.australiancontractlaw.com/cases/google.html
       | 
       | [2]
       | https://www.aph.gov.au/About_Parliament/Parliamentary_Depart...
        
         | mdoms wrote:
         | ACCC is utterly toothless. They issue these pathetic fines but
         | the behaviour continues. Yes you may have issued Apple a $9
         | million fine but it is commonly known that Apple stores in
         | Australia openly flout Australian consumer laws. I would be
         | embarrassed to admit I had ever worked for ACCC in any
         | capacity.
        
       | shadowgovt wrote:
       | Does anyone have a source for additional information on the
       | mechanism by which Google is collecting location data when "Web &
       | App Activity" is turned on? Is that permission giving access to
       | the location API in the browser?
        
         | bagacrap wrote:
         | this article from 2018 has a bit more detail. What it boils
         | down to seems to be that if you use search or maps to look for
         | something local, say a restaurant, Google will remember that in
         | your search history, which connects you and your location.
         | 
         | https://www.abc.net.au/news/2018-08-17/google-makes-changes-...
        
           | gman83 wrote:
           | There's no way this is what this is about, no? This seems
           | totally fine, whereas the article makes it seem like they
           | were actively tracking your location while telling you they
           | weren't.
           | 
           | If this is it then I disagree completely with the ruling.
        
             | _underfl0w_ wrote:
             | The problem is that this wasn't the _only_ way they were
             | gathering this info, and that they misled consumers by
             | allowing them to turn off a setting that supposedly stopped
             | this kind of tracking, while still continuing to track due
             | to a different setting defaulting to  "on".
        
             | shadowgovt wrote:
             | Did some digging. Details are a little fuzzy, but I think I
             | see why the Australian courts had a problem with this.
             | Here's one blog post that expands on the topic from a
             | couple years back: https://rise.cs.berkeley.edu/blog/the-
             | right-to-not-be-tracke...
             | 
             | Google isn't just making an educated guess about where you
             | are based on what you searched for... It's making an
             | educated guess based upon what its servers are allowed to
             | know about your query. It's unclear to me whether all the
             | data Google collates is published anywhere public, but this
             | includes things like originating IP address and headers
             | sent in the request that can be inferred to be locale-
             | relevant.
             | 
             | For example, looking at my own search history, Google's
             | real certain it knows when I'm doing queries from "home"
             | (perhaps because I told it my home location in Maps and
             | it's correlated requests from a specific IP address with
             | that location, perhaps because Google's fabric is huge and
             | it can disambiguate origin of request based on where the
             | request enters the network, perhaps because I registered
             | Google appliances at "home" that are on the same network).
             | Key idea is: none of those are _technically_ "Ask the
             | device for its GPS state and cache it," so none of them are
             | controlled by disabling Location History.
             | 
             | If the Court is arguing "you can't claim you aren't
             | tracking location by making 'location' a technical term and
             | then combining several other pieces of state to estimate
             | someone's geographic point of origin for a web request," I
             | can see that argument.
        
       | [deleted]
        
       | treelovinhippie wrote:
       | And I'm guessing the fine will be something abysmally small. Fine
       | them $5B: $2.5B in taxes (since they don't pay their fair share)
       | and $2.5B in class action distributed to affected users.
       | 
       | In 2020 they made $4.8B in revenue locally in Australia but ran
       | most of that on the books through Singapore. Dodgy.
       | https://www.abc.net.au/news/2020-05-18/google-pays-more-tax-...
       | 
       | HN'rs will upvote posts/comments on Google taking away privacy.
       | But mention that Google should be paying their fair share of tax
       | in the country they extract those revenues from or be punished in
       | proportion to their revenues for severe consumer rights
       | violations... downvotes. Pathetic.
        
         | mdoms wrote:
         | You can't "fine" someone "tax". What does that even mean?
        
         | austhrow743 wrote:
         | There's no way we're worth $50B to them.
        
         | wisdomdata wrote:
         | the question is, are the downvoters paid or incentivised to do
         | so? we will never know.
        
       | therealbilly wrote:
       | Google and FaceBook received funding from the US government in
       | the early years of their existence. I think we all know why. All
       | that information being collected was/is of massive importance.
        
       | izacus wrote:
       | The important parts:
       | 
       | > The Court ruled that when consumers created a new Google
       | Account during the initial set-up process of their Android
       | device, Google misrepresented that the 'Location History' setting
       | was the only Google Account setting that affected whether Google
       | collected, kept or used personally identifiable data about their
       | location. In fact, another Google Account setting titled 'Web &
       | App Activity' also enabled Google to collect, store and use
       | personally identifiable location data when it was turned on, and
       | that setting was turned on by default.
       | 
       | > The Court also found that when consumers later accessed the
       | 'Location History' setting on their Android device during the
       | same time period to turn that setting off, they were also misled
       | because Google did not inform them that by leaving the 'Web & App
       | Activity' setting switched on, Google would continue to collect,
       | store and use their personally identifiable location data.
        
         | mikeiz404 wrote:
         | I'm curious, does anyone know if the location data collected
         | under "Web & Activity Data" is derived from GPS, WiFi, and/or
         | IP data?
        
           | ehsankia wrote:
           | I assume it would be whatever you gave the specific app. If
           | you search for "weather in [your city]", they might get
           | either that or ip data. If you share your GPS to get your
           | weather, then they get that.
           | 
           | Unlike Location History, which is a specific feature that
           | keeps a history of your location, Web & Apps activity is just
           | that, activity from Google websites and apps. Said activity
           | may include location data depending on the app or website.
        
             | ocdtrekkie wrote:
             | This is a gross mischaracterization of what occurred, of
             | the level of falsehood that Google itself is being punished
             | for:
             | 
             | "That isn't true. Even with "location history" paused, some
             | Google apps automatically store time-stamped location data
             | without asking.
             | 
             | For example, Google stores a snapshot of where you are when
             | you merely open its Maps app. Automatic daily weather
             | updates on Android phones pinpoint roughly where you are.
             | And some searches that have nothing to do with location,
             | such as "chocolate chip cookies" or "kids science kits",
             | pinpoint your precise latitude and longitude accurate to
             | the square foot and save it to your Google account."
             | 
             | https://www.theguardian.com/technology/2018/aug/13/google-
             | lo...
             | 
             | Yes, Web and App Activity both includes location data still
             | collected despite Maps being told not to, or when
             | obviously-location-specific information like Weather is
             | being retrieved, but also when unrelated searches are made
             | for ad targeting purposes. Basically, every unrelated
             | bloody app would collect your location, and since your
             | Google phone is running 20 some-odd Google services, they
             | still had a pretty good location history, even when your
             | location history was completely off.
        
         | bagacrap wrote:
         | the Guardian coverage is less editorialized. Here's the judge's
         | actual words:
         | 
         | "Google's conduct would not have misled all reasonable users in
         | the classes identified; but Google's conduct misled or was
         | likely to mislead some reasonable users within the particular
         | classes identified.
         | 
         | "The number or proportion of reasonable users who were misled,
         | or were likely to have been misled, does not matter for the
         | purposes of establishing contravention."
        
         | notRobot wrote:
         | Well, shit. I've definitely been misled by this exact thing.
         | Fuck Google.
        
           | stjohnswarts wrote:
           | The google agreement seems to break the "reasonable person"
           | aspect of laws that I learned in college. It's not reasonable
           | to have more than one place to shut off geolocation/tracking
           | and the court decided this in the obvious way. Google should
           | be fined heavily for such evil bait-and-switch tactics. Not
           | only are they not avoiding "evil" they're embracing it the
           | past decade or so.
        
           | wlesieutre wrote:
           | Fun fact: if you turn off "Web & App Activity" tracking,
           | Google won't let you set a Home or Work address in Maps!
           | 
           | https://twitter.com/jonathanmayer/status/1044300922149588993
           | 
           | https://support.google.com/maps/answer/3093979
           | 
           |  _> Fix problems with home and work in Maps_
           | 
           |  _> To use home and work when you search or use directions,
           | you must turn on Web  & App Activity. If can't find home and
           | work in Maps, learn how to turn on Web & App Activity._
        
             | GoOnThenDoTell wrote:
             | I was always annoyed by that, it feels like low level
             | malicious compliance: "see? not storing anything, anything
             | at all"
        
               | Cerium wrote:
               | Indded it feels like that. It's like you are paying with
               | your data and here is where you choose the plan you want.
               | Oh, you don't want the pro plan but would rather the free
               | plan? It has less features.
        
               | laurent92 wrote:
               | Are you sure you want Google to have definitive answers
               | for "Work" and "Home"? I know they already infer it by
               | tracking overnight location; but
               | 
               | - When I type "Ho" in GMaps it will first suggest all
               | businesses -- "Ho... Home Depot? House Garden? Horror
               | House (375km)?" then cities ("Ho... Chi Minh City,
               | Vietnam?") and, after many tries, "Home", the real.
               | 
               | - I had Web Activity and Location History registered, in
               | France but English with a address for "Home",
               | 
               | - I was using it for every return trip; They could have
               | suggested by default without typing anything; Clearly
               | they optimize to promote businesses or other usecases
               | first, not convenience.
               | 
               | - I ended up putting a Label "XKDJF" on my home, which is
               | more convenient (until a city starts with "XK" - hoping
               | Elon Musk will not name a city on Mars this year).
        
               | wlesieutre wrote:
               | _> Are you sure you want Google to have definitive
               | answers for "Work" and "Home"? I know they already infer
               | it by tracking overnight location; but_
               | 
               | I would say the root problem is that supplying any
               | information to a Google app is by default assumed to mean
               | "This should be uploaded to a persistent profile of user
               | data."
               | 
               | They could just let me set a Home and Work location on my
               | phone and leave that data on my phone (regardless of
               | tracking preferences), or they could store it in a more
               | private mechanism with a key that lives on your device
               | (see Chrome bookmark sync), but they choose to not do any
               | of that.
        
             | mediumdeviation wrote:
             | Another fun limitation - apparently for my Pixel phone to
             | remember I prefer my temperature in Celsius, Google also
             | needs "Web & App Activity" tracking. In other words Google
             | wants my whole location history when using Google apps just
             | to remember my preferred units.
        
               | Spivak wrote:
               | I doubt this is some malicious compliance thing and more
               | that they don't want to do per-device settings basically
               | ever.
        
               | ruined wrote:
               | yeah i'm sure they have some technical justification for
               | it but i know it's trivial so why should i care? it's an
               | intentional refusal
        
               | [deleted]
        
               | foobiekr wrote:
               | I have worked for some insanely political companies and
               | this just made me laugh. That's a genius application of a
               | dark pattern/malicious compliance "nudge."
               | 
               | I hate that companies that work this way are some of the
               | biggest and most powerful on the planet, but it's also
               | darkly funny if your humor runs to Kafka or Dante...
        
               | wsinks wrote:
               | And because I've been watching a lot of FFVI lately, if
               | your humor runs to Kefka...
               | 
               | /low brow comment
        
             | FigmentEngine wrote:
             | and so i type me home postcode every time i do a route -
             | and it reminds me its' my data and not google'$.
        
             | Jordrok wrote:
             | Yeah, I really hate that. One workaround is to temporarily
             | turn on the setting, set your home and work locations, then
             | immediately turn it back off again. It will keep the
             | locations and allow you to use them, you just can't change
             | them unless you turn the Web & App activity setting back on
             | again.
        
           | bushbaba wrote:
           | Google has really adopted the worst of Microsoft. And
           | Microsoft adopted the best of google.
        
             | greyhair wrote:
             | Which is why I wish Microsoft would release an updated
             | Windows Phone 10. I know it never captured "mind share",
             | but find someone that actually used Windows Phone for over
             | a year as their main phone, and ask them how it was. My son
             | and I each had Nokia phones running Windows phone, as
             | "insiders" updated to Windows Phone 10. The UI was actually
             | quite nice. The lack of apps is what hurt it, though Here
             | maps was pretty good.
        
               | beauzero wrote:
               | I second this. The apps that were missing for me are the
               | ones I don't use anyway. I want navigation, a phone, text
               | messaging, and a browser without having to disable
               | preinstalled facebook services and other stuff I have
               | been "gifted" by purchasing.
        
               | simiones wrote:
               | I share the love of Windows Phone 10, but as someone who
               | (used to, before Covid) travel around Europe, the lack of
               | apps really hurt access to public transport and even some
               | cultural experiences (museum companion apps). HERE Maps
               | was also way behind on public transport data for anything
               | outside major capitals.
        
               | laurent92 wrote:
               | > The lack of apps is what hurt it
               | 
               | Not sure the market would react the same.
               | 
               | Many people are fighting phone addiction. Rich people
               | want their kids off the grid. Lacking apps could be a
               | feature in a more mature market.
               | 
               | Rich people could display wealth (better the children not
               | be seen with a crappy phone) with a great UX, while at
               | the same time being exempt from the dopamine addiction.
               | Now that we know what we pretty much do on a phone, we
               | could create a phone with all main apps hard-coded and it
               | would fulfill the necessary needs.
        
               | 1_person wrote:
               | Windows Mobile was the pinnacle of the smartphone
               | experience.
               | 
               | The release of the iPhone imo was the Eternal September
               | of the mobile experience in so far as it was the tipping
               | point wherein a demographic of users who didn't even need
               | to be convinced that yielding full and openly adversarial
               | control over the hardware to the network operators and
               | advertisers became an uncontested majority.
               | 
               | They came with a text editor, a calculator, and a file
               | browser out of the box -- can this generation even
               | imagine not having to run the app store gauntlet of
               | monetization and fraud to Open Files, I wonder?
        
               | jodrellblank wrote:
               | What use cases does "opening files" have which isn't
               | addressed by iPhone's built-in apps and at the same time
               | doesn't involve any risk of using a random third party
               | app that has to be sourced from somewhere like an app
               | store?
        
               | 1_person wrote:
               | The Cartesian product of the set of all use cases of file
               | storage excluding those for which the iPhone does include
               | an app; and the set of all methods that distribute the
               | content of an app with verifiable authenticity and
               | authorship excluding all methods which are "like an app
               | store"
        
               | jodrellblank wrote:
               | You can get a good app from an original developer using
               | an appstore. The problem you described is not that
               | genuine developers cannot share their apps, it's that
               | users are taken in by fake apps pretending to be genuine.
               | 
               | If it was the norm to download a signed binary from a
               | random website, random websites looking genuine and
               | offering genuine fake signed binaries would be the norm.
               | "Are you sure you want to install Adobee PhotoShop?
               | (Signature verified!)"
               | 
               | "No mom, Adobe PhotoShop!"
               | 
               | "I have Abobe PhotoShop, Adode PhotoShop, Adobe
               | PhotoShop, PhotoStop by Adobe"
               | 
               | "Mommmmm"
        
               | ocdtrekkie wrote:
               | A file system isn't the greatest design from a security
               | standpoint, but the Apple model is particularly limiting
               | if, for instance, you want a library of data to be
               | available to one app, and then later available to another
               | app. You'll notice the iPhone cheats in this regard, by
               | providing generic system libraries for photos and
               | contacts, but if you say, have an ebook library, and want
               | to switch reader apps, you'll have a bad time.
               | 
               | It would probably be better to have a system of secure
               | file buckets, where you could create them arbitrarily and
               | choose to allow access to any bucket to any app, rather
               | than permit open access to the file system as Android
               | traditionally has done.
        
               | stjohnswarts wrote:
               | It would be nice if directories would allow you (via
               | metadata?) to add an App to allowed "apps" on a per app
               | basis, or at least let you create such a folder so that
               | you would have to interact and opt in apps. Most users
               | would never need it but power users certainly could use
               | something like that.
        
               | FourthProtocol wrote:
               | Nothing comes close to Windows Phone usability. Not even
               | today. Just turning Do Not Disturb on Android on or off
               | is more frustrating than threading a needle. I wish
               | they'd bring it back.
        
               | dhosek wrote:
               | Hmm, on my iPhone, I swipe down from the top right corner
               | and tap on the moon icon to turn do not disturb on or
               | off. Maybe it's not that Windows Phone was so great but
               | that Android is not so good?
        
               | rightbyte wrote:
               | Didn't Iphone even have switch for that earlier?
        
       | amelius wrote:
       | I'm guessing that a literal slap on the wrist of the CEO,
       | executed by a random internet user would hurt more than the fine
       | they would get for this.
        
         | hyperpallium2 wrote:
         | Being found guilty of misleading cinduct hurts trust in their
         | brand.
         | 
         | Because it's easy to switch search engines, public relations
         | are a key economic moat.
         | 
         | Although now, Android being so entrenched makes a deeper moat.
         | However, as google can't help itself from increasingly screwing
         | users, it creates space for new entrants.
        
         | Khaine wrote:
         | Penalties have not yet been decided. Lets hope the Judge is
         | brave and sticks it to them as an example to all slimy
         | companies who trade on PII and lie about it.
        
         | parhamn wrote:
         | People say this frequently. Is this true? I always assume the
         | fine establishes the illegal behavior and awareness of it for
         | both parties and Google would be forced to correct the behavior
         | regardless of the fine's size.
         | 
         | Were they to do it again or resume the behavior after the fine
         | I assume the charges would escalate and eventually become
         | criminal, hence companies curb their behaviors.
         | 
         | While this does create a 'get fined first' mentality, it does
         | mean that good regulating could curb bad behavior. Am I wrong?
        
           | ClumsyPilot wrote:
           | "eventually become criminal"
           | 
           | They've been breaking the law for over a decade, has abyonw
           | gone to jail?
           | 
           | And before someone says: "those instances were different
           | law/etc", please remember that you will bot avoid jailtime if
           | you rob the bank three different ways. Commiting crimes one
           | after another makes sentences more aevere for an individual
           | even if you broke totally different laws.
        
           | heymijo wrote:
           | Yes, recognizing fines as a cost of doing business is well
           | recognized in corporate law.
           | 
           | These legal scholars even hypothesize that there might not be
           | a big enough fine to deter illegal behavior from
           | corporations. [0]
           | 
           | Your idea of escalating punishments doesn't take into account
           | corporate influence of legislation and regulatory capture.
           | 
           | [0] https://clsbluesky.law.columbia.edu/2020/03/18/the-cost-
           | of-d...
        
             | amelius wrote:
             | The only punishment that works is to take away their brand.
             | 
             | Which is also an appropriate punishment given that brands
             | are about trust.
        
               | schmorptron wrote:
               | I'm still in favor of throwing the CEO, CFO, Board of
               | Directors and highly invested members of the Board of
               | Investors in jail for grossly unethical business
               | practices & gross privacy invasions.
        
               | simiones wrote:
               | That would annoy consumers more than it would hurt the
               | business. Do you think people would stop buying the Apple
               | iPhone if tomorrow it was called the Pear jPhone?
               | 
               | The name part of a brand is valuable, but it doesn't
               | really define the brand, especially for huge brands like
               | Google.
               | 
               | A bigger punishment perhaps would be if they allowed
               | competitors to use the brand instead - if you could have
               | Apple "Google Maps" and Bing "Google Maps" and OSM
               | "Google Maps" for one of these cases, but that is even
               | less realistic as a possible option.
        
               | amelius wrote:
               | How about: if a judge found that Google screwed their
               | users then their trademark/logo is extended with a dagger
               | symbol, which warns users about the company's behavior:
               | Google+
               | 
               | And the next time they break the law, another dagger is
               | added:                   Google++
               | 
               | After three daggers, the trademark is gone.
        
               | bushbaba wrote:
               | That would be interesting. Like the google maps trademark
               | is no longer valid in Australia and google must stop
               | using it immediately.
               | 
               | That would actually be a huge punishment.
               | 
               | Especially if they blocked the domain as well -
               | maps.google.com
        
             | NewLogic wrote:
             | Don't have to look too far to see regulatory capture in
             | action. Facebook pulled all news in Australia [0] to fight
             | a (bad) link-tax legislation and "won". It was politically
             | untenable.
             | 
             | [0]
             | https://www.abc.net.au/news/science/2021-03-03/facebook-
             | news...
        
           | seesawtron wrote:
           | Haven't companies like Google been fined enough in the past
           | alerady and despite that they have made little effort to
           | conform to the data privacy measures? Instead they have
           | enabled alternative ways for tracking (eg. recent FLOC
           | debate). Once the right to privacy (online or otherwise)
           | becomes fundamental, such violations of privacy, consciously
           | or otherwise, by the private companies will fall into illegal
           | activities prosecutable with imprisonment like it is done atm
           | for insider trading and so on. This will create a substantial
           | sense of responsibility in everyone working on any aspects of
           | user data.
           | 
           | The lack of a direct way to measure how much profit in $$ a
           | company made in the past decade because of a single privacy
           | violation makes it an arduous task for prosecuting agencies
           | to decide the amount of fines and/or prison time.
           | 
           | A multivariate regression using do-calculus might help, could
           | be an interesting graduate project.
        
           | [deleted]
        
           | mtgx wrote:
           | In fact, in a lot of cases, these companies "settle" with the
           | government, pay a fine, but they DON'T EVEN HAVE TO ADMIT
           | WRONGDOING.
           | 
           | Ridiculous. Honestly, it's more ridiculous that the
           | government agencies accept such BS to begin with.
        
           | matkoniecz wrote:
           | It is good that they were fined. But it is absurd that
           | breaking law is not criminal if done for the first time and
           | in sufficiently sophisticated way.
        
       | FreezingKeeper wrote:
       | :s/misled/lied to/g
        
       | egberts1 wrote:
       | This article is not about chastising a data collector but about
       | how ignorant a government can be in letting this go on ...
       | unpunished.
        
         | sldksk wrote:
         | If you think this is mere ignorance, I would suggest you are
         | the ignorant party yourself.
        
         | Khaine wrote:
         | I'm not sure what you mean since a government agency who is
         | responsible for consumer competition and conduct took Google to
         | court and won?
         | 
         | They did their job. To challenge dodgy practices, and get
         | courts to uphold the law. I'm not sure what else you want them
         | to do.
        
       | random5634 wrote:
       | If you manage domains and force this stuff off your users will
       | def complain.
       | 
       | My worry is we end up w a situation such as cookie notices -
       | users have gotten so used to clicking through content screens
       | they don't pay attention anymore because a lot of it is
       | meaningless
        
         | Red_Leaves_Flyy wrote:
         | >users have gotten so used to clicking through content screens
         | they don't pay attention anymore because a lot of it is
         | meaningless
         | 
         | I suspect the goal is to manufacture consent through inundation
         | of fraudulent and coercive consent agreements.
        
           | random5634 wrote:
           | Actually many are required.
           | 
           | I had a funny situation in person recently. This place had
           | consent forms - lady checking folks in would offer to sign on
           | your behalf. A few folks asked what it was - a consent form -
           | oh sure, please sign for me.
           | 
           | In gsuite I guess there are some settings that can impact
           | things like location - people want recent locations to pop up
           | etc I learned. So anytime you make 95 percent of users click
           | through stuff they don't care about - you start losing the
           | battle here
        
             | Red_Leaves_Flyy wrote:
             | Consent forms force people into legally binding agreements,
             | with massive power disparity, under duress.
             | 
             | The consumer bears all the risk and the provider absolves
             | themselves of any - unless one afford a lengthy court
             | battle or join a class action. I suppose even more rarely a
             | consumer can get, often fractional, relief through a
             | government or consumer rights agency.
             | 
             | EULAs, consent forms, and similar are a wholesale
             | miscarriage of justice that causes incalculable irreparable
             | harm to a staggering number of people every day. Think
             | about it this way, a liability waiver at a doctors office
             | is not dissimilar, in terms of bargaining ability, to an
             | entry level employee's boss demanding sexual favors to keep
             | their job. I have a broken arm, fix it, if the doctor
             | screws up pay for all resulting costs forever.
             | 
             | Justice, equality, and equity should never be limited to
             | those with the most means.
             | 
             | One last point to hopefully drive my point out of the park.
             | Say I don't want to consent to gmails EULA, so I go and
             | look into hosting my own webserver. Bad news, windows has a
             | eula, okay I'll learn how to use Linux and FOSS software.
             | But wait to need to connect my pc to the internet. I can't
             | escape an internet providers take it or leave it eula. But
             | I need email, I will get fired (lose everything in life)
             | without it. So in effect I am forced, under duress, to
             | 'consent' to a non-negotiable agreement that I reject with
             | every fiber of my being so that I do not lose my home,
             | family, and everything else.
        
               | random5634 wrote:
               | Which is why these govt type of interventions, which are
               | all centered around getting more and more permissions
               | from users are annoying. We will get more click through
               | screens that 99.99% of users will say yes to. Seriously,
               | how many users read the google ToS clickthroughs and make
               | a decision based on that to not sign up with a google
               | account?
               | 
               | I turned this stuff off at policy level, and instead of
               | praising me, users were pissed at me. They wanted google
               | to track them. Most didn't understand why stuff didn't
               | work (things like saving locations in maps break at least
               | in past, and most use gmaps for work / home commute
               | checks). Seriously - if you run a larger gsuite deploy,
               | put all the privacy features on and watch how folks start
               | trying to work around / do the shadow IT thing.
        
           | nicbou wrote:
           | And the answer is increasingly to silence the question itself
           | with ad blockers.
        
         | sbagel wrote:
         | the cookie debacle really illustrated how toothless and futile
         | current regulatory attemps are, the industry simply side-
         | stepped the intent of the legislation and that was the end of
         | it. It seems the cookie notices are annoying by design to guide
         | public opinion against future regulatory attempts. "See what
         | they made us do? Don't regulations stink?!"
        
           | varispeed wrote:
           | If think the regulation wasn't a point of this work, but the
           | main reason this was worked on in my opinion, was to fleece
           | the tax payer. Imagine how many dinners, conferences,
           | experts, lawyers, contractors, researchers had to be paid
           | over the years. They eventually had to come up with something
           | and that's the half bottomed result. If it doesn't work?
           | Well, everyone already got paid and probably now work on
           | something completely different. If there is too much noise
           | about this, they'll have a reason to fleece the tax payer
           | again and go through years of "fixing" the legislation. This
           | is when you have unaccountable organisation (EC) without any
           | bodies that would and could investigate corruptions and scams
           | like these.
        
           | MereInterest wrote:
           | That and an attempt by companies to continue a business model
           | that is expressly illegal under the GDPR. If a company relies
           | on user-tracking with assumed consent, being required to get
           | affirmative and freely given consent tanks their income. And
           | that's perfectly okay and reasonable for laws to do. Business
           | models are not a right.
           | 
           | But, those companies then have a choice. Option A: Accept
           | that their business model relied on widespread stalking of
           | their users which was never acceptable and is now illegal,
           | and significantly change the business. Option B: Pretend they
           | didn't notice, throw up a pop-up ignore the "freely given"
           | requirement for consent, and hope nobody calls them out on
           | it.
           | 
           | Option B is a lot easier for scummy companies to do, and the
           | prevalence of opt-out banners with assumed consent and dark
           | patterns shows how many companies went that route.
        
           | dTal wrote:
           | >It seems the cookie notices are annoying by design to guide
           | public opinion against future regulatory attempts. "See what
           | they made us do? Don't regulations stink?!"
           | 
           | I get that impression also, and doubly so for the FUD-packed
           | GDPR messages. "Oh sorry, we can't legally serve this webpage
           | to you, EU resident, because of the atrocious GDPR! (because
           | it's full of spyware which the GDPR forbids but we won't say
           | that part out loud)"
           | 
           | For what it's worth, I do think the GDPR messages are raising
           | awareness in a way the cookie warnings were not, in part
           | because some websites use dark patterns to get you to "agree"
           | and others do not, and people are starting to smell the
           | bullshit. If nothing else, the laundry list of trackers the
           | websites are required to tell you about is a real eye-opener
           | to the layperson who doesn't run uMatrix.
        
       | 4cao wrote:
       | Ironically, the ACCC website also attempts to load a script from
       | *.google-analytics.com.
        
       | fnord77 wrote:
       | quel choc
        
       | williesleg wrote:
       | Sounds like another pointless congressional hearing coming up.
        
       | buggythebug wrote:
       | In other news, shit stinks.
        
       | sunsipples wrote:
       | "The ACCC is seeking declarations, pecuniary penalties,
       | publications orders, and compliance orders. This will be
       | determined at a later date."
       | 
       | pecuniary penalties differ from fines and depending on where they
       | are taxable could be a deduction :/
        
       | varispeed wrote:
       | Google, Facebook and other companies, in my opinion, are allowed
       | to continue ignoring the law, because they provide valuable
       | information to various services. They are essentially an enormous
       | network of unwilling spies / informants. If the data they (in my
       | opinion) provide wasn't useful, they would have been shut down
       | long time ago.
       | 
       | Other thing is why even publish materials like this and what's
       | the point of such commissions if they are toothless?
       | 
       | Isn't that a massive waste of tax payer money?
       | 
       | In many countries government creates various commissions to be
       | able to give family members and associates well paid bogus jobs
       | or pay for favours (if you vote for X, we will give a job to your
       | wife's sister) and so on. Other reason is also to tick boxes -
       | when asked by unscripted journalist about something, they can say
       | look we care about this, we setup a commission...
        
         | gatlin wrote:
         | It's definitely an artifact of my personality but I don't get
         | the sense they are unwilling, though I imagine they would be
         | coerced anyway and you could certainly start a discussion about
         | how meaningful their consent would be in that context.
         | 
         | I'm a broken record but the profit motive is what will always
         | always always enable this: people depend on this machine for
         | their livelihoods and are only personally responsible for a
         | negligible, ignore-able portion of its activities. Path of
         | least resistance in a world of friction is these companies will
         | continue to act with an agenda even its employees might
         | disagree with (if that isn't fault tolerance though idk what
         | is!)
        
       | gigatexal wrote:
       | Is anyone surprised?
        
         | Majestic121 wrote:
         | > https://news.ycombinator.com/item?id=26832412
         | 
         | Yes, I'm surprised that the "Web & App" permission also gives
         | access to my location when there's another permission called
         | "Location history".
         | 
         | Are you not ?
        
           | 1_person wrote:
           | I'm personally more annoyed that even with GPS disabled and
           | denied to all applications Google Play Services enables it
           | and samples the location randomly.
           | 
           | It even brags on the status screen that it's doing it, like
           | Google grabbing your lunch money and asking what you're going
           | to do about it, punk?
        
       ___________________________________________________________________
       (page generated 2021-04-16 22:01 UTC)