[HN Gopher] 'Fake' Amazon workers defend company on Twitter
       ___________________________________________________________________
        
       'Fake' Amazon workers defend company on Twitter
        
       Author : alexrustic
       Score  : 657 points
       Date   : 2021-03-30 15:48 UTC (7 hours ago)
        
 (HTM) web link (www.bbc.com)
 (TXT) w3m dump (www.bbc.com)
        
       | _wldu wrote:
       | Par for the course.
        
       | 4684499 wrote:
       | > It is unclear whether the accounts are real employees, bots or
       | trolls pretending to be Amazon Ambassadors.
       | 
       | Personally I would wait for more evidence to judge (which seems
       | unlikely to happen). It's not so hard to operate a false flag on
       | platforms like Twitter.
        
       | ClumsyPilot wrote:
       | Twitter just masquarades as legitimate communication, but more
       | than half ot is is fake, bots, trolls, 'influencers' and psycos.
       | 
       | How does civilised society survive if 90% of our communication go
       | online to platforms like this?
       | 
       | This cannot continue, there must be real consequences for
       | puposeful mass deception.
       | 
       | I have recently gone through some of my old tweets where I
       | replied (respectfully) to some climate deniers and fairly far
       | right-wing accounts. All those posts are now deleted or the
       | accounts have been closed. Where they all fake bot accounts? Who
       | did I reply to? Did it even matter?
        
       | marshmallow_12 wrote:
       | a similar article was up yesterday. I only think it's a problem
       | (edit: the ethics are another story..) if these accounts aren't
       | upfront about being employed by Amazon to do such work. The
       | impression i got from reading yesterdays article is that this is
       | not the case.
        
       | mouzogu wrote:
       | wow, I love Amazon for the convenience they've brought to my life
       | but this is about as slimy as it gets...
        
       | hooande wrote:
       | No way a company with the resources of Amazon is using several
       | day old twitter accounts with first google result profile
       | pictures. This is the equivalent of someone spray painting "We
       | hate workers! signed, Amazon" on a wall
       | 
       | I don't think even twitter can verify who made those accounts
       | because it's so easy to vpn and use google voice numbers. You can
       | choose what to believe, though
        
         | heckerhut wrote:
         | Good point. Haven't considered that.
        
         | chacha2 wrote:
         | It won't be the AWS team doing this on the side, it would be a
         | commissioned company.
        
         | nautilus12 wrote:
         | Unless they wanted to have evidence that they tried to do
         | something about it (but in much smaller proportion to the
         | accounts they let slip by)
        
         | colejohnson66 wrote:
         | You don't even need a phone number to sign up for Twitter. Just
         | an email account.
        
         | qvrjuec wrote:
         | Spot on. It's too hamfisted to be believable - if there isn't a
         | full team somewhere on red alert scrutinizing all outgoing
         | media after the PR storm caused by the news tweets I'd be
         | extremely surprised. It's too easy to get people to antagonize
         | Amazon.
        
         | asdff wrote:
         | What's not believable about that? These several day old twitter
         | accounts with stock image profile pictures have been
         | influencing the masses for years now on twitter. You don't need
         | a clever deception here. People are emotional enough on issues
         | that they never vet a source or fact check something that
         | validates their own world view already. Making a more clever
         | burner account would take more time and money for little
         | benefit.
        
         | BoiledCabbage wrote:
         | Amazon knows full well the benefits of fake reviews, and they
         | absolutely would pay their employees to give fake reviews. As
         | they were reported to have started doing in 2019.
         | 
         | Their employees would likely be the ones creating cheap
         | profiles.
        
           | hooande wrote:
           | If they're paying employees, why make fake accounts?
           | Personally, as a trillion dollar entity, I would pay people
           | to use their real accounts and give me glowing reviews. I
           | would pay $0 for a tweet from an obviously fake account,
           | what's the point in that?
        
             | tartoran wrote:
             | To amplify the sentiment. They could pay
             | people/organizations to take care of that. Those
             | organizations constantly create fake accounts to change how
             | something is perceived. Remember the Net neutrality FCC
             | fake comments?
        
         | cwkoss wrote:
         | There have also been aggressive tweets from the official
         | "Amazon News" twitter account. It seems like this is the
         | initiative of Bezos or some SVP who is too powerful to stop for
         | normal company controls.
         | 
         | https://theintercept.com/2021/03/29/amazon-twitter-hack-unio...
        
         | adam12 wrote:
         | > No way a company with the resources of Amazon is using
         | several day old twitter accounts
         | 
         | I guess you haven't seen this tweet:
         | 
         | https://twitter.com/amazonnews/status/1374911222361956359
         | 
         | Real people work for Amazon. They can be just as stupid as the
         | rest of us.
        
         | Ar-Curunir wrote:
         | Er this is the company that made a tweet saying "Our workers
         | don't piss in bottles"
        
       | tcrow wrote:
       | This is a problem the Voice.com social platform is attempting to
       | tackle, read more about it here: https://about.voice.com/learn-
       | more/. I'm not affiliated with Voice in anyway, just someone who
       | is eagerly awaiting open registration.
        
         | Kiro wrote:
         | Clicked on logo, came to an extremely laggy game where I got
         | Game Over after a couple of seconds. No idea what's going on.
        
           | tcrow wrote:
           | Ha, cool find! I dunno tho, seems to run well for me.
        
         | cecida wrote:
         | Meh, social network mixed up with some sort of cryptocurrency
         | bullshit. Hard pass from me.
        
         | CobrastanJorji wrote:
         | It's funny how the ups and downs of evaluating a startup go:
         | 
         | Phase 1: "Okay, it's a Real Names social network, seems
         | probably fine."
         | 
         | Phase 2: "Oh no, some sort of token economy. Well, maybe it--"
         | 
         | Phase 3: "Nevermind, it said the word 'blockchain,' abandon
         | ship, this is doomed."
        
           | heckerhut wrote:
           | Well you could've guessed 3 when reading 2.
        
             | CobrastanJorji wrote:
             | No, I assumed they'd just store your "points" in a Users
             | table in a relational database, plus a "transactions" table
             | somewhere for history. Going with a blockchain solution is
             | kind of crazy unless you're a blockchain company searching
             | for a use case for your ridiculous--wait, what's this
             | "Copyright (c) 2021 Block.one" bit at the bottom of their
             | page?
        
         | kleer001 wrote:
         | Interesting idea. Nothing to stop people being paid to voice
         | another person's or company opinion though.
        
           | tcrow wrote:
           | You're right, technically there is nothing to prevent that
           | from happening, but I think the idea is that you only get one
           | "Voice", so if you want to align it to something you don't
           | necessarily believe in for the sake of money, then you will
           | have to suffer the consequences of that. Might be a good way
           | to thwart paid attempts at spinning undeserved corporate-
           | positive narratives.
        
       | beshrkayali wrote:
       | There are plenty of reason to hate Amazon and their policies, but
       | this doesn't seem like something they'd actually do. More like an
       | amateur anti-Amazon activist stunt to make them look bad.
        
       | cecida wrote:
       | Imagine being worth 185 billion dollars and still obsessing about
       | your workers advocating for better pay and conditions?
       | 
       | What a miserable existence that must be. Bezos has always struck
       | me as a man who cares about nothing else only his own personal
       | wealth and success.
       | 
       | There is no joy in his life.
        
         | ActorNightly wrote:
         | Imagine building a company from the ground up that is
         | succesfull solely because it produces a lot of value to people,
         | and yet random people on the internet still think all you care
         | about is hoarding money and think they can make better
         | decisions than you.
         | 
         | Here is the summary of the issue.
         | 
         | Firstly, pre-pandemic, unemployment was at an alltime low (and
         | its trending that way to as places are reopening), very close
         | to frictional unemployment rates, while Amazon was still able
         | to roll out things like 2 day deliver and same day delivery.
         | This means that it was able to staff accordingly. This in turn
         | means that the pay that people recieve is worth whatever the
         | working conditions are, and people can quit and go find easier
         | job at any time. This is also true of people that are able to
         | work overtime, for double the pay $30 an hour. Not to mention
         | that benefits are also included, which as far as health
         | insurance is a big plus for people.
         | 
         | Secondly, the number of reports of poor working conditions are
         | far and few in between. For the scale of amazon, its expected
         | that some warehouses are going to be run poorly. There isn't a
         | single shred of credible evidence that this is a widespread
         | problem. Also, with unskilled manual labor, there are people
         | that are going to have a harder time than others. Taller
         | pickers for example, have an advantage over shorter pickers
         | that don't have to use the step stool. But again, 3%
         | unemployment rate.
         | 
         | As far as unionization goes, this is the general gist of it. If
         | the workers unionize, the service capability will undoutably go
         | down. When workers realize they can take it easy and keep their
         | jobs, productivity will go down. While its true that worker
         | conditions will improve, the problem is along will come Walmart
         | thats not as much in the spotlight, and offer better service
         | and shipping while having shit working conditions, and people
         | will just switch over because thats more beneficial to them. In
         | no way shape or form the will continue supporting Amazon just
         | because their workers unionized, out of the "good of their
         | heart".
         | 
         | So Bezos is doing the correct thing by being anti union.
         | Unionization is messing with the free market, which never leads
         | to good outcomes historically.
         | 
         | If you care about the lower income people, then go out and vote
         | for politicains that support higher taxation for the rich,
         | social programs for the poor, so that ones living condition
         | does not depend on ones job.
         | 
         | Also, for your brain health, get of the domapine fix that is
         | the outrage of the internet lefism.
        
           | owl_troupe wrote:
           | Writing off legitimate complaints about working conditions at
           | Amazon-which are, in fact, widespread-as "outrage of internet
           | leftism" is dismissive and plain incorrect. [1]
           | 
           | By what definition of "free market" is unionization fairly
           | characterized as "messing with" said market? Isn't the idea
           | of the free market that actors within that market have the
           | opportunity to use resources and organize resources the way
           | they see fit? It seems your definition of "free market" only
           | permits corporations latitude in making meaningful choices,
           | but employees and consumers none whatsoever.
           | 
           | [1]
           | https://www.nlrb.gov/search/case/AMAZON.COM%20SERVICES%20LLC
        
             | ActorNightly wrote:
             | >is dismissive and plain incorrect
             | 
             | If you are going to post any proof, at least read the stuff
             | that you posted. 16 cases of complaints with extremely
             | vague information in them is hardly proof.
             | 
             | Don't bother looking for actual evidence though, because
             | you won't find it.
        
               | owl_troupe wrote:
               | We could look at one of the cases cited there:
               | 
               | >A National Labor Review Board (NLRB) investigation has
               | now found that Amazon illegally interrogated and
               | threatened Jonathan Bailey, a lead organizer of the
               | Queens Amazon walkouts, and has issued a federal
               | complaint against Amazon, according to official NLRB
               | documents...
               | 
               | >The case was settled before it went to trial, but the
               | issuing of the complaint means that an NLRB investigation
               | found Amazon broke the law.[1]
               | 
               | Perhaps we could look at another:
               | 
               | >Last month, the National Labor Relations Board issued a
               | complaint in Bowden's case, meaning the agency found
               | merit in her allegations that Amazon threatened,
               | suspended, and ultimately terminated her because she had
               | been talking with coworkers at an Amazon warehouse in
               | King of Prussia, Pennsylvania, about pay and other
               | workplace issues, which is a legally protected
               | activity.[2]
               | 
               | Then of course, there is the article that is the subject
               | of this post. Call it speculation, but a corporate
               | astroturfing campaign is not a convincing indication
               | Amazon is on the right side of morality, law, or the
               | facts here.
               | 
               | [1] https://www.vice.com/en/article/dy8ngk/amazon-
               | interrogated-w...
               | 
               | [2] https://www.buzzfeednews.com/article/carolineodonovan
               | /amazon...
        
           | Tiktaalik wrote:
           | > Unionization is messing with the free market, which never
           | leads to good outcomes historically
           | 
           | I think the 8 hour week, and ending child labour are good
           | outcomes.
        
             | ActorNightly wrote:
             | Non sequitor. Saying that unions were reponsible for those
             | things so they are good is the same thing as saying that
             | Nazis are good because a lot of medicine research and
             | breakthroughs happened under their regimes.
        
               | o_p wrote:
               | If it was for market alone those issues would never been
               | fixed, full free market is just bad for labor market
               | because of the power asymmetry between supply and demand.
        
           | gjulianm wrote:
           | > This in turn means that the pay that people recieve is
           | worth whatever the working conditions are, and people can
           | quit and go find easier job at any time.
           | 
           | Sounds easy but I assume it isn't so much. Applying regular
           | market rules to the job market is misguided. First, people
           | _need_ a job to live. If all available offers are starvation
           | wages, people can 't just say "well I won't work for this".
           | Second, changing job is a big risk regarding healthcare and
           | job security. Some people might prefer lower pay but higher
           | stability rather than slightly higher pay but with a high
           | risk of being fired. Third, different people have different
           | jobs available. For unskilled labor there will always be more
           | people than jobs, and there will always be people that need a
           | job _now_ doing _whatever_ so they don 't lose their home.
           | That will push wages down even in an environment of low
           | unemployment.
           | 
           | > Secondly, the number of reports of poor working conditions
           | are far and few in between.
           | 
           | There are quite a lot of reports in multiple countries and
           | outlets. Taking into account that it's not easy for workers
           | to put their story out there and that they take a risk by
           | doing so, I wouldn't dismiss the evidence so quickly.
           | 
           | > When workers realize they can take it easy and keep their
           | jobs, productivity will go down.
           | 
           | Or go up. Evidence is mixed and depends on the setting. It's
           | not "undoubtely".
           | 
           | > While its true that worker conditions will improve, the
           | problem is along will come Walmart thats not as much in the
           | spotlight, and offer better service and shipping while having
           | shit working conditions,
           | 
           | Walmart employees could make an union too.
           | 
           | > Unionization is messing with the free market, which never
           | leads to good outcomes historically.
           | 
           | Things unions have historically done (some of them haven't
           | reached yet the US precisely because of the lack of
           | unionization):
           | 
           | - Limit weekly working hours. - Weekends - Paid vacations. -
           | Protect workers in bad situations (pregnancy, disability,
           | injuries).
           | 
           | That's just in general. Go into actual unions and see what
           | things they do.
           | 
           | Also, they're not messing with the free market. The job
           | market is not a free market, there's an extreme asymmetry of
           | power and information between a worker and a company. Most
           | workers can't afford to lose their jobs, most companies can
           | afford to lose a worker. By splitting workers they can apply
           | individual pressure to gain an advantage that they couldn't
           | get if workers actually coordinated. Unions restore the power
           | balance and give workers the power to negotiate the
           | conditions in an equal setting.
        
           | jasondigitized wrote:
           | The free market dynamics you explained force the squeezing of
           | margin which in turn squeezes time and energy from humans
           | with a eventual race to the bottom to share that margin with
           | shareholders. There are plenty of companies who decided to
           | intervene and have learned to compete while balancing the
           | interest of their workers, customers, and shareholders.
           | Amazon is not one of these. The business model and Amazon's
           | key value of always thinking of the customer first will
           | prevent the model from also considering the employee.
        
           | colinmhayes wrote:
           | The labor market has monopsony power. Unions are the only way
           | for labor to negotiate on even grounds, fixing the market
           | failure.
        
           | james4k wrote:
           | Unionization is a correction of the market if anything, as
           | labor has a buyer's market. Both by the immediate need of
           | survival by the seller, and a similarly high rate of
           | exploitation at competing jobs that limits real choices. And
           | arguably an actual monopsony/oligopsony, but that's besides
           | the point.
           | 
           | Edit: It's an interesting admission when you basically say
           | that Amazon's worker productivity depends on coercion.
        
             | ActorNightly wrote:
             | >Unionization is a correction of the market if anything,
             | 
             | Nope. Injecting money into lower end income levels, through
             | things like raising the minimum wage to $10-11, or social
             | welfare programs, causes every company paying minimum wage
             | to slightly bump up their salaries - thats a market
             | correction.
             | 
             | Unionization is economically equivalent to rent control,
             | which is not a market correction.
             | 
             | The reason why rent control doesn't work is you basically
             | people who cannot otherwise afford to live in an area, and
             | artificially increase their net worth. Of course they want
             | to stay in the area, which decreases availalbe housing
             | supply, prevents building of new housing supply, e.t.c and
             | so on with cascading effects.
             | 
             | With unions is the same thing. People who are not worth $15
             | an hour because are slow are artificially inflated, and now
             | they get put into a job that is hard to fire from, which
             | then in turn leads to companies less likely to hire people,
             | which decreases labor supply, and has other cascading
             | effects.
             | 
             | >It's an interesting admission when you basically say that
             | Amazon's worker productivity depends on coercion.
             | 
             | As is the case for any non-protected unskilled labor
             | position, of which there are plenty. Amazon perhaps does
             | more metric collection and expects a higher throughput, but
             | they also pay accordingly. And people don't have to work at
             | Amazon if they don't want to.
             | 
             | Its interesting though that people chose to focus on Amazon
             | when talking about this, instead of all the companies that
             | share similar working conditions. Kinda shows you where
             | your priorities are, which is not in discussion of things
             | that could benefit the lower income class.
        
               | james4k wrote:
               | Amazon is in the spotlight right now because of their
               | very loud anti-union efforts and being the second largest
               | employer in the US. Excluding the Department of Defense,
               | but that's a digression.
               | 
               | You're right that Walmart should be in the overall
               | discussion, but they aren't the ones in a unionization
               | vote happening at this very moment.
               | 
               | And it's weird to conveniently act like the discussion of
               | issues that benefit low income workers haven't been core
               | political topics, like the $15 minimum wage you keep
               | bringing up.
        
             | minsc__and__boo wrote:
             | Correct. Unionization is a product of the free market,
             | where suppliers collaborate together to increase their
             | selling power.
        
           | jtdev wrote:
           | I would love to hear you define what you mean by this
           | statement regarding Amazon: "produces a lot of value to
           | people"
           | 
           | Just selling cheap shit with no regard for those who produce
           | and deliver your products doesn't equate to "produce a lot of
           | value to people"...
        
           | jmeister wrote:
           | Great comment.
           | 
           | Free market efficiency + redistribution via taxes+coupons is
           | the way to go.
           | 
           | Milton Friedman approves.
        
           | marricks wrote:
           | Amazon warehouses have a far, far, higher turn over rate than
           | other warehouses, probably because the conditions are so
           | cruel.
           | 
           | It's really sad how many people get super invested in
           | defending mega corporations. I hope it's just employees
           | trying to move up but you never know.
           | 
           | https://labor411.org/411-blog/warehouse-worker-turnover-
           | rate...
        
             | ActorNightly wrote:
             | >Amazon warehouses have a far, far, higher turn over rate
             | than other warehouses
             | 
             | True
             | 
             | >probably because the conditions are so cruel.
             | 
             | Ugh, thats the crap I am talking about in the last sentence
             | of my original post.
             | 
             | There is nothing wrong with high turnover at a minimum wage
             | manual labor job. Amazon hires seasonal workers that
             | happily work overtime for $30 and then quit. Nobody is
             | making a career out of being a warehouse associate.
        
             | Matticus_Rex wrote:
             | Why do you assume it's people leaving because of cruel
             | conditions and not people being fired, especially given
             | that they're open about firing lots of people and
             | encouraging many to quit? They don't hide the ball on that.
        
               | marricks wrote:
               | Do they create high turn over because they're selecting
               | for the best people to exploit?
               | 
               | It's a gestalt, you can see it two ways and I have no
               | clue why someone would want to see it as a "good
               | practice" unless that view was beneficial to their job
               | and career advancement.
        
               | ActorNightly wrote:
               | Exploit is a loaded word. Employment is fully at will.
               | And again, 3% unemployment rate.
        
               | james4k wrote:
               | "At will" is incredibly loaded. Employment is necessary
               | for survival.
        
               | jasondigitized wrote:
               | Because they have calculated that turnover is more
               | profitable than the cost of quality recruiting, training
               | and on boarding. Firing people is super costly. The math
               | of the churn and burn model is working.
        
           | scubbo wrote:
           | > Unionization is messing with the free market, which never
           | leads to good outcomes historically
           | 
           | There are definitely some true, fair, and pertinent points in
           | your comment (though, to be clear, they're not strong enough
           | to actually make a compelling point, and I still disagree
           | with your conclusion and position), but this is just
           | nonsense. Every single social welfare program is "messing
           | with the free market", and while I do concede that some of
           | them have been failures and some have been inefficient, they
           | are overall a net positive to _human quality of life_, even
           | while they may reduce a business' productivity.
           | 
           | If you modified your statement to "which never leads to good
           | outcomes for a particular company", or even "for the
           | economy", then it would be a truer statement - but it is
           | possible for a company or for the overall economy to take a
           | small hit, while actual real humans (who are, after all, the
           | ones that we should care about) enjoy a far greater quality
           | of life.
        
             | ActorNightly wrote:
             | >Every single social welfare program is "messing with the
             | free market"
             | 
             | I mean, saying that a human life is worth something so you
             | can't just treat people as expendable labor is "messing
             | with the free market" technically, but thats a very low
             | boundary. Social welfare addresses the lower tiers of
             | income, specifically to aid people in basic needs of
             | housing, food, healthcare and education. Those people
             | aren't putting any significant money into the economy.
             | 
             | Unionization on the other hand is selective inflation of
             | labor value in certain areas. Thats definitely messing with
             | the free market. Didn't work for France very well, not
             | going to work for US.
        
               | scubbo wrote:
               | And where do you suppose that the money to fund those
               | social welfare programs comes from? Not the free market,
               | that's for sure.
        
           | throwyetanother wrote:
           | >So Bezos is doing the correct thing by being anti union.
           | Unionization is messing with the free market, which never
           | leads to good outcomes historically.
           | 
           | Tell that to Sweden, with its 80% unionization rate and
           | productivity (GDP per hour worked) at 97% of that of the
           | United States.
           | 
           | And since you said "historically" - it's not a recent change
           | of affairs. In the 1970s Sweden's productivity (GDP per hour)
           | was 90% of that of the United States.
           | 
           | Feel free to compare other European nations:
           | 
           | https://www.nationmaster.com/country-
           | info/stats/Labor/Trade-... https://data.oecd.org/lprdty/gdp-
           | per-hour-worked.htm
        
             | ActorNightly wrote:
             | Looking at a narrow metric like GPD/hour as support of
             | unionzation is very selective.
             | 
             | Sweeden also has more homeless people per capita than US,
             | and higher unemployment, and lower GDP/capita, and
             | different labor laws.
             | 
             | Its also not really a good excersize to compare against
             | other countries. With full analysis, you quickly get into
             | weeds of things like cultural values, homogeneity,
             | hysteresis in policy, all of which affect the economy.
             | 
             | Saying that an economic policy works in one country has no
             | relation to whether it works in another. For example
             | (albeit a dumb one, but it illustrates the point) - in most
             | of EU, there aren't really 24 hour grocery stores or food
             | places, unlike in US. Is it better to enact a policy stop
             | economic trade in late hours, with the assumption that
             | people are more productive if they have time with their
             | families, or would you rather have a free market that
             | allows the night owls to make money if they want to?
             | 
             | The answer is that it solely depends on the population.
             | General labor class with more traditional values would
             | probably prefer the former. Younger techies that aren't
             | concerned with families and love what they do and willingly
             | work into later hours would prefer the latter. E.t.c and so
             | on.
        
             | barrenko wrote:
             | Things work differently at different scales.
        
               | ClumsyPilot wrote:
               | yes, they might work even better atthe scale of US
        
           | pavel_lishin wrote:
           | > _Unionization is messing with the free market_
           | 
           | Your conception of what "free market" means is wrong, and the
           | thing you're imagining has never existed.
           | 
           | Anyway, here's a few other things that mess with "the free
           | market" as much as unionization:
           | 
           | - Workplace safety laws
           | 
           | - Environmental protection laws
           | 
           | - Minimum wage laws
           | 
           | - Accounting regulations
        
             | ActorNightly wrote:
             | Hmm its almost like goverment regulations that apply to ALL
             | companies are somehow different than selectively unionizing
             | the labor force of a certain company or sector.
             | 
             | Where are all the comments about Walmart unionization?
        
               | [deleted]
        
             | moate wrote:
             | The idea that "workers can't band together to make demands"
             | somehow is in opposition to "market forces" and not ITSELF
             | a market force is how we got into this mess in the first
             | place.
             | 
             | It's like saying "people are boycotting _product x_ because
             | they disagree with _company policy_ " isn't allowed because
             | "cancel culture is messing with the free market".
        
               | ActorNightly wrote:
               | Unionization is by far more than "workers banding
               | together to make demands".
               | 
               | Unions have things like the ability to force someone to
               | join a union and pay dues. From the point of view of the
               | union, you ofcourse want that in order to stop the union
               | from loosing power to non union members.
               | 
               | And also, if you think that unions are market forces
               | because they represent the interest of workesrs, so are
               | anti union measures because they represet the interests
               | of companies, so by definition you should be ok with what
               | Amazon is doing.
        
               | [deleted]
        
               | pavel_lishin wrote:
               | > _by definition you should be ok with what Amazon is
               | doing._
               | 
               | Only if we're on the side of definitions, I guess.
        
           | deanCommie wrote:
           | Fuck dude, why did you have to ruin your whole post with your
           | last sentence?
           | 
           | You can make a good argument without devolving into "us-vs-
           | them" tribalism.
        
             | ActorNightly wrote:
             | Its us-vs-them all the way when it comes to disinformation
             | and shitting up the internet more. I don't care where your
             | personal beliefs are, the issue is that this brand of
             | online wokness is so widespread its taking over everything,
             | with plenty of misinformation to go about.
             | 
             | For example, Im big into mountain biking, and here is a
             | recent example of this (read the comments)
             | 
             | https://www.pinkbike.com/u/jamessmurthwaite/blog/slack-
             | rando...
        
             | WC3w6pXxgGd wrote:
             | Because it's an accurate sentence?
        
           | nwienert wrote:
           | > Walmart [will] offer better service and shipping while
           | having shit working conditions
           | 
           | Wait so, should the unionize too? Or were they not fully
           | staffed during the record low employment before?
           | 
           | One of these must be true, or you are making incompatible
           | claims.
        
           | evanlivingston wrote:
           | Sorry, is unionization of workers not an element of a free
           | market?
        
         | alienthrowaway wrote:
         | > What a miserable existence that must be. Bezos has always
         | struck me as a man who cares about nothing else only his own
         | personal wealth and success.
         | 
         | On the contrary, he is probably very happy with the way things
         | are. You may be buying into the "Just World fallacy"; there are
         | plenty of people you may find despicable who are leading happy,
         | fulfilling lives, by their standards.
         | 
         | I think the antipathy towards workers a combination of 2
         | things: it takes a fair amount of conceit/self-belief to dare
         | think you can change the world (statistically speaking). The
         | second thing is, even if you didn't start of with that mindset,
         | success usually brings a certain post-hoc justification in the
         | vein of "Clearly, I have been successful, therefore I'm better
         | than most", which easily morphs into "My needs are more
         | important; the little people are too focused on short-term
         | goals and yet I have to compete with them for the same
         | resources to achieve _even more important goals_ I have planned
         | ". As someone from a low-income background, I have noticed that
         | the more successful I have been, the less empathy I have, and
         | I'm only middle-class. I don't know if it's because of my
         | increasing income, increasing age, or combination of both.
        
         | PragmaticPulp wrote:
         | Equating every action of a million person company with their
         | (soon to be former) CEO is disingenuous. Jeff Bezos isn't
         | personally directly every action of every employee at Amazon. I
         | know it's popular to hate Amazon, but we don't even have any
         | evidence that this handful of Twitter accounts was created by
         | Amazon employees in the first place, let alone personally
         | directed by Jeff Bezos.
        
           | bbreier wrote:
           | He is still the CEO. He will step down later this year.
        
           | lm28469 wrote:
           | He wasn't "former" CEO for the last 26 years though, talking
           | about being disingenuous
        
           | bitcharmer wrote:
           | It was under his reign that this toxic workplace culture was
           | created. It's 100% his doing.
        
           | coldcode wrote:
           | Former CEO my foot, he is just as in charge as ever; nothing
           | happens without his approval.
        
             | dylan604 wrote:
             | There are news articles floating around now saying that
             | Bezos was a direct influence on the recent aggressive
             | nature of Amazon twitter accounts attacking/fighting back.
             | Not sure how many former employees would be able to wield
             | that kind of power. Granted this former CEO is still the
             | President of the Board or whatever Grand Poobah title he
             | has.
        
           | WalterSear wrote:
           | He did this.
           | 
           | https://www.vox.com/recode/2021/3/28/22354604/amazon-
           | twitter...
        
           | Jasper_ wrote:
           | News articles have came out saying that Jeff Bezos was
           | responsible for those actions. But, even if they weren't,
           | you're saying the CEO should be rewarded with billions of
           | dollars for the actions of the leaders under them, but carry
           | none of the blame for those acts as well?
           | 
           | In corporate America, responsibility is on senior leadership,
           | and the CEO is at the top of that chain. If they want to have
           | the W's of that system, they get to take the L's too.
        
         | WC3w6pXxgGd wrote:
         | Maybe you need to stop reading propaganda about Bezos.
        
         | hooande wrote:
         | how would you respond if people said you were treating your
         | employees unfairly? financial worth has nothing to do with it.
         | if he feels that charge is untrue, he should push back against
         | it.
         | 
         | I would not be nearly as measured in my response. no sir, I am
         | not the one
        
           | davidcbc wrote:
           | > how would you respond if people said you were treating your
           | employees unfairly?
           | 
           | I'd cry myself to sleep every night on my pile of billions of
           | dollars. Poor Jeff.
        
           | gsk22 wrote:
           | Financial worth absolutely has to do with the fairness or
           | lack thereof. Bezos has created nearly 200 billion dollars
           | (!) of wealth for himself since founding Amazon, so debating
           | the moral value of those gains in comparison to how everyday
           | employees are compensated is well within reason.
           | 
           | And if my employees said I was treating them unfairly, I
           | would try to understand their perspective and make changes to
           | improve working conditions. But maybe that's why I'll never
           | be a CEO.
        
             | fenderbluesjr wrote:
             | Some people don't think that 'fair treatment' should be
             | determined with the bosses wealth as a factor
        
               | stnmtn wrote:
               | Why not? The workers have created enormous value, more
               | than any other time in the history of humanity. Why
               | shouldn't we frame this in terms of where that value goes
               | to?
        
               | Agenttin wrote:
               | It's not about his wealth. If Jeff had been independently
               | wealthy before starting Amazon this wouldn't be an issue.
               | The problem is the percentage workers receive of the
               | value they generate. Jeff has gotten rich by pushing that
               | number as low as possible, while also working to kill off
               | businesses that might offer alternative employment to low
               | skill workers.
        
             | hinkley wrote:
             | It's relatively common wisdom that you don't become a
             | billionaire without fucking over a lot of people. You can
             | be CEO just fine, but billionaire CEO is probably not in
             | the cards for you.
        
             | skrtskrt wrote:
             | > Bezos has created nearly 200 billion dollars (!) of
             | wealth for himself
             | 
             | Bezos' employees have created nearly 200 billion dollars of
             | wealth for Bezos
        
               | merpnderp wrote:
               | Your implication is that Bezos was inconsequential to the
               | creation of all that brand new wealth. Surely you don't
               | actually believe that and this is just your ideological
               | rhetoric to further your politicized beliefs?
        
               | asdff wrote:
               | At some point, however, it's momentum and people in the
               | engine room driving the ship rather than the captain.
               | Replace bezos with another decent business person and I'm
               | sure they would have made similar decisions along the way
               | and ended up in a similar place today. It's not like
               | bezos has some sacred gut, he just hires experts and
               | listens to them like any other CEO would do.
        
               | sharkjacobs wrote:
               | > Your implication is that Bezos was inconsequential to
               | the creation of all that brand new wealth
               | 
               | How much wealth would Bezos have created without his
               | employees? I sort of imagine one guy with a computer
               | running an online bookstore running fulfillment out of
               | his garage.
               | 
               | I bet he could make an okay living if he's smart and
               | hardworking and lucky but it's a pretty inconsequential
               | fraction of 200 billion.
        
               | QuixoticQuibit wrote:
               | Your implication is that Bezos' employees were
               | inconsequential to the creation of all that brand new
               | wealth. Surely you don't actually believe that and this
               | is just your ideological rhetoric to further your
               | politicized beliefs?
        
               | merpnderp wrote:
               | Ah-hah, you made a joke by making up something I never
               | said. Funny, but could be improved. Next time try working
               | in something I actually said.
        
               | 8note wrote:
               | I don't they they could have done it without him there.
               | The value of the employee's labour is insignificant
               | without the organization and systems he set up.
               | 
               | If they were working somewhere else, they wouldn't be
               | generating 200 billion dollars of wealth at all
        
           | josefresco wrote:
           | > how would you respond if people said you were treating your
           | employees unfairly?
           | 
           | Not sure how "richest man in the world" version of myself
           | would react. Certainly I wouldn't use my corporate Twitter
           | account to attack (badly) US politicians.
        
             | edoceo wrote:
             | Yea, for all that money to spend on the attack, how'd they
             | do such an obvious shit-job of it?
        
               | josefresco wrote:
               | My theory is that it doesn't need to be high quality as
               | the perception that Amazon is "fighting back" against
               | corrupt politicians will still take.
        
           | ivan888 wrote:
           | > how would you respond if people said you were treating your
           | employees unfairly?
           | 
           | Hopefully anyone with that level of wealth would look into
           | fixing the actual problem instead of trying to cover it up
           | with fake testimony. The point is, he has the money to build
           | a working culture where people can feel like they are treated
           | fairly, he just chooses not to
        
             | SyzygistSix wrote:
             | It's not like he is the only one at Amazon making
             | decisions. Along with Bezos, there's a whole host of bad
             | actors at Amazon who have decided not to treat workers
             | well.
        
           | gremlinsinc wrote:
           | If people said that about me, I'd call off union vote, and
           | just give the union "my blessing" no vote needed, in fact I'd
           | encourage a union from day one for any business I start.
           | 
           | A union will not break Amazon, many companies with unions
           | still are plenty profitable.
        
           | Tiktaalik wrote:
           | It would not be a good trait if one would reflexively push
           | back at such accusations instead of reflecting inwardly and
           | taking in the criticism.
        
       | elwell wrote:
       | The question is: are they fake accounts or fake fake accounts?
       | The latter would be a pretty ingenious smear campaign.
        
       | [deleted]
        
       | ruste wrote:
       | Is it possible this is some galaxy brain plan by those promoting
       | amazon unions to undermine amazon's credibility?
        
         | uoaei wrote:
         | Who do you think has more time and money to contribute to this
         | kind of thing? Union organizers who are already overwhelmed
         | just trying to reach the people they're trying to help, or the
         | company which delivers almost everything to almost everyone and
         | made more money than most countries' GDPs?
        
           | Aunche wrote:
           | The third and most likely option is that it's trolls with too
           | much time on their hands.
        
           | oh_sigh wrote:
           | That's a good point. Unions have never done anything shady,
           | they're too busy feeding the poor and rescuing kittens in
           | trees.
           | 
           | Snark aside, OP never said it was the union doing it. It
           | could just be someone outside the potential union members who
           | just supports unions in general, or doesn't support Amazon,
           | who is doing it.
           | 
           | What other explanation is there? Do you think there is some
           | die-hard Amazon supporter who goes out of their way to
           | generate fake profiles and then post messages that wouldn't
           | sway anyone?
        
             | ruste wrote:
             | Somewhere in another thread someone suggested that amazon
             | had a program and incentives for employees to represent
             | them positively online so maybe it is just poor PR on their
             | part. Still, these days it's hard to take anything at face
             | value.
        
               | oh_sigh wrote:
               | Yes, that's their ambassador program. But I doubt that
               | the ambassador program would tell the members to create
               | unverified accounts and try to pass them off as official
               | amazon ambassador accounts.
        
             | uoaei wrote:
             | Essentializing all unions based on the behavior of a few of
             | them, vs summarizing a single company's behavior who has a
             | visible and obvious track record of breaking up
             | unionization efforts via nefarious and underhanded tactics,
             | are completely incomparable.
             | 
             | If you want snark, have some back: where did the big bad
             | union boss touch you?
             | 
             | > What other explanation is there?
             | 
             | Hired a shoddy offshore bot-writing and astroturfing outfit
             | who are obviously not up to the job. It's a very simple,
             | and one of the most likely, explanations. Occam's razor
             | comes in handy occasionally if you just take the time to
             | think a bit.
        
               | oh_sigh wrote:
               | I never said I was anti-union. I'm just pointing out that
               | unions aren't 100% pure forces of good. They have a good
               | idea at their heart, and frequently they are abused by
               | insiders for personal gain.
               | 
               | > Occam's razor
               | 
               | Amazon _has_ an ambassador program, where they basically
               | pay workers to post on twitter about how good their job
               | is. You 're saying they have a program for workers to
               | post on twitter, and they also hire astroturfers to make
               | fake posts of the same thing on twitter, using photos of
               | moderately known celebrities as their backgrounds? I
               | don't buy it. Amazon made the mistake of creating a
               | system where accounts are "verified" merely by a prefix
               | of their name - "@AmazonFC...". Therefore anyone can make
               | an account that looks like "@AmazonFC...", not just
               | Amazon. What amazon should have done is have a single
               | official account, or even a single official account which
               | links to other official accounts.
               | 
               | Occam's razor tells me that the most likely creator of
               | these accounts is a troll who browses reddits
               | ABoringDystopia sub, and is just having fun.
        
               | uoaei wrote:
               | That's also plausible, and indeed not unlikely. In that
               | case, I applaud the tactics. Bravo! brava! anonymous
               | internet citizen and empathetic soul!
        
           | esoterica wrote:
           | The ambassador program is real but the most recent batch of
           | tweets circulating ARE from fake accounts (as in created by
           | third party trolls fake, not created by Amazon PR fake).
        
           | ruste wrote:
           | Absolutely amazon. I take your point, but when fighting
           | against a much larger organization this is exactly the kind
           | of guerilla warfare tactic you'd need to come out ahead. This
           | kind of information campaign is exactly the sort of thing
           | that the internet makes accessible for groups of all sizes.
        
             | kaesar14 wrote:
             | It could also be people behind the cause who aren't
             | affiliated with either party. I think your point is worth
             | noting, though I fully support the workers trying to
             | unionize here.
        
         | SyzygistSix wrote:
         | Maybe I'm giving Amazon too much credit but I would think they
         | would do a better job or more likely outsource this out to a
         | group that would do a better job. And I'm on the side of the
         | employees, hoping they unionize (effectively!).
         | 
         | I'd guess it's neither Amazon or pro-union employees but rather
         | random people trying to make Amazon look bad.
        
           | asdff wrote:
           | I don't think you need to do a better job to get good results
           | with twitter/internet propaganda. No one vets their sources
           | and hardly anyone reads past the headline. The only people up
           | in arms on this story are people who already know Amazon is a
           | toxic environment for the worker. People who have been
           | sipping the Bezos Koolaid aren't going to be shaken by this,
           | because you can't reason someone out of a position they
           | didn't reason themselves into. It's a cheap way to amplify a
           | message and exhaust opposition, and it works wonders as we've
           | seen these last 5 years or so.
        
         | MengerSponge wrote:
         | It's a perfectly pure distillation of Poe's Law. I honestly
         | can't tell if it's shilling or satire.
        
         | dralley wrote:
         | Is it possible? Yes.
         | 
         | It's about as plausible as you being a galaxy brain suggesting
         | that the unions are behind the posts in order to undermine
         | amazon's credibility, in order to undermine the union's
         | credibility.
        
         | ecnerwala wrote:
         | What credibility has Amazon got? (The Amazon experience is
         | typically good for a customer, but bad for an employee. My
         | question is in that context.)
        
         | medicineman wrote:
         | Be careful with that conspiratorial thinking, friend. You might
         | start questioning all sorts of narratives you had never before
         | been allowed to consider alternatives for.
        
       | techaty wrote:
       | want to try amazon prime for free? Then try amazon working
       | cookies at https://techaty.com/amazon-prime-video-cookies/
        
       | slibhb wrote:
       | Nearly everyone involved in this debate is "fake".
       | 
       | The people railing against Amazon are mostly people who have
       | never done manual labor in their lives and (wrongly) view people
       | who have as little better than slaves. Even the Amazon (or ex-
       | Amazon) employees who speak against the company are doing so in
       | an environment where the only tolerated sentiment is attacking
       | Amazon. There's no room for nuance. Perhaps that's okay and
       | reasonable new provisions for Amazon employees will come out of
       | all this or perhaps the debate will get less and less rational.
       | 
       | This situation makes me think of Ikiru, a Kurosawa movie. The
       | main character is dying. He looks around for meaning in life and
       | eventually settles upon a former employee of his, a young girl.
       | He spends time with her and buys her things just to be around
       | her, not out of any romantic of sexual motive, just because he's
       | drawn to her liveliness, her attitude toward the world.
       | Eventually she gets tired of this situation and no longer wants
       | to see him. As she leaves, he begs her to tell him how she's so
       | happy. She explains that she now works in a factory making toys
       | for Japanese kids and this gives her life meaning. The main
       | character decides that he can make his life meaningful by
       | creating something durable in the world for other people before
       | he dies.
       | 
       | My point is that we often view workers as oppressed but an Amazon
       | warehouse worker contributes in a very real way to billions of
       | people getting things that they need. I write code for a living
       | and I'm not convinced that I contribute any more to the world
       | than an Amazon warehouse worker. And don't think the workers are
       | unaware of this, some of them take pride in it, whether or not
       | they express it on twitter, and they should.
       | 
       | A lot of this comes down to your attitude toward the world. Are
       | you a pessimist? Do you view human interaction as oppressive, is
       | it mainly comprised of corrupt, powerful people manipulating
       | kind, weak people? Or are you an optimist? Do you find it
       | remarkable that things work as well as they do, do you take pride
       | in your part, no matter how small, in keeping civilization
       | afloat?
       | 
       | Neither of these sentiments is wrong but only one is taken
       | seriously in certain circles.
        
         | rideontime wrote:
         | The (fictional) woman in your story probably wouldn't be so
         | happy if she was constantly being pushed to work faster, take
         | fewer breaks, lest she be automatically fired by some faceless
         | algorithm designed solely to squeeze every last drop of
         | productivity out of her and the other workers. The point isn't
         | that this kind of work is unavoidably miserable, it's that
         | Amazon is doing everything it its power to make it as miserable
         | as possible.
        
       | [deleted]
        
       | k__ wrote:
       | I guess, the time for PGP has finally come.
        
       | jcadam wrote:
       | Used to work for an employer that was obsessed with its glassdoor
       | rating. Negative reviews of the company were drowned out with
       | tons of identical-sounding glowing reviews that I'm pretty sure
       | were written by interns.
       | 
       | We were actually "highly encouraged" during new hire orientation
       | to go on glassdoor and leave a good review - that was the first
       | hint I made a mistake in accepting the job. It was a pretty awful
       | place to work.
        
       | asdff wrote:
       | This reminds me of the "fake" uber drivers who were texting me
       | last election to vote yes on their hand tailored, virtually
       | immutable proposition 22. Unfortunately this sort of easy stuff
       | works on so many people. Prop 22 passed with 58% of the vote and
       | they won. The cynic in me says Amazon knows they won't lose.
        
         | Matticus_Rex wrote:
         | You mean the real Uber drivers who correctly understood that
         | Prop 22 would allow them to voluntarily work in the way they
         | want to work, despite the fact that well-meaning busybodies
         | didn't like it?
        
           | asdff wrote:
           | No, they literally hired actors for their headshots. (1,2).
           | Drivers also sued Uber for the barage of texts sent to them
           | trying to sway their support on the issue (3).
           | 
           | 1. https://i.imgur.com/JlZIpAI.jpg
           | 
           | 2. https://www.backstage.com/u/alisha-elaine-anderson/
           | 
           | 3. https://www.washingtonpost.com/technology/2020/10/22/uber-
           | pr...
        
         | vecter wrote:
         | That's b/c Prop 22 actually left many drivers worse off. The
         | majority of drivers prefer flexibility.
        
       | disabled wrote:
       | Some bots producing fake reviews on Amazon are just too funny to
       | write off.
       | 
       | My favorite (https://www.amazon.com/Evaluation-Astroskin-
       | Behavioral-Self-...):
       | 
       | "Wow!!!!! this product exceeded all my expectations. When I
       | travel through space, I have always wished there was a way to
       | measure my vital signs without bulky hardware and uncomfortable
       | wires! Arun's project report taught me everything I needed to
       | know about the benefits and limitations of astroskin! Now I can
       | purchase this system for myself and my crew with confidence that
       | I did not have before. I highly recommend this report to anyone
       | wanting to measure their blood pressure in space or other
       | extremely harsh environments."
       | 
       | The product is being sold for $169.43 on Amazon, and is actually
       | a PDF available for free via NASA.gov. See:
       | https://ntrs.nasa.gov/api/citations/20150021842/downloads/20...
       | 
       | As for the peeing in bottles thing, Amazon is not that smart.
       | There are people that look completely normal, that experience
       | life-threatening autonomic dysreflexia
       | (https://en.wikipedia.org/wiki/Autonomic_dysreflexia) from having
       | to hold their bladder, even if it is just for seconds, like me.
       | Perhaps I should try working in a US Amazon warehouse. It would
       | be perfect lawsuit material and the ultimate power play against
       | their inhumane policies around toileting breaks.
        
         | snarf21 wrote:
         | I don't think they are making it _illegal_ to go the bathroom
         | they are just making it economically awful. If you miss X
         | minutes in an hour, the whole hour doesn 't count. You have to
         | deliver X packages per hour everyday and one miss gets you
         | written up, which can lead to firing.
         | 
         | You seem to forget that a lot of these workers are unskilled
         | and have few choices. Amazon may be paying $15/hr but they will
         | work you like dogs. Some people will accept that because they
         | need the money and McDonald's just doesn't pay enough. It will
         | be interesting to see what Amazon will have to pay if some of
         | the minimum wage increases start to pass.
        
           | tgsovlerkhgsel wrote:
           | What I don't get: WHY?
           | 
           | Why is it better for Amazon to pay $15/hour and work you like
           | dogs, vs. paying a much lower base rate but a bonus that
           | makes it work out to $15/hour if you work yourself like a
           | dog, and less if you're less effective? Is overhead so high
           | that having more, cheaper but less effective workers doesn't
           | work out?
        
           | disabled wrote:
           | > I don't think they are making it illegal to go the bathroom
           | they are just making it economically awful. If you miss X
           | minutes in an hour, the whole hour doesn't count. You have to
           | deliver X packages per hour everyday and one miss gets you
           | written up, which can lead to firing.
           | 
           | It's called disability discrimination. Getting paid less on
           | the sole basis of your disability is generally considered to
           | be disability discrimination in the US. Having to use the
           | toilet every hour or so for 1-3 minutes to take care of
           | business in this case is a reasonable accommodation legally
           | mandated in US law. Considering that it is /immediately life-
           | threatening/ and /immediately quantifiable/ (via blood
           | pressure readings-continuous, spontaneous, or otherwise), it
           | is very clear that Amazon would have an extremely difficult
           | time weaseling their way out of trouble with their strict
           | enforcement of a zero-tolerance, all-or-nothing, policy.
           | 
           | > You seem to forget that a lot of these workers are
           | unskilled and have few choices.
           | 
           | Congratulations for pointing out the obvious. There are a ton
           | of people who have ended up with UTIs and other health
           | consequences from having to not only hold it at Amazon
           | warehouse, but also being forced to purposefully dehydrate
           | themselves, in the short term and long term. The toilet issue
           | is so ridiculous that somebody who can should take them for a
           | ride and fight for the people who are less fortunate. I would
           | look to it as an adventure and a "summer job". I have legal
           | authorization to work in both the US and the European Union
           | on a long-term, permanent basis, so why not test the waters?
           | 
           | As I said, the condition I have is immediately life-
           | threatening, so it's pretty clear cut that they would be
           | putting my life in danger (strokes, seizures, retinal
           | detachment, etc.) by "punishing" me for using the toilet.
        
             | Loughla wrote:
             | >Getting paid less on the basis of your disability is
             | generally considered to be disability discrimination in the
             | US.
             | 
             | I mean, I get what you're saying. I work in Disabilities
             | quite a bit in my profession - and your view is _generally_
             | correct. But there are literal, specific carve-outs for
             | employers to pay people with disabilities less.
             | 
             | https://www.dol.gov/agencies/whd/fact-
             | sheets/39-14c-subminim...
             | 
             | >Section 14(c) of the FLSA authorizes employers, [. . .] to
             | pay subminimum wages - wages less than the Federal minimum
             | wage - to workers who have disabilities for the work being
             | performed.
        
               | xmprt wrote:
               | Laws usually aren't enforced as they are written. They
               | are discovered in the courts. So even though those
               | carveouts exist, whether they are applicable to this case
               | or not is another question.
        
               | disabled wrote:
               | Going to the toilet once per hour for 1-3 minutes is not
               | going to allow a company to pay subminimum wages when the
               | starting rate is $15/hour. It is a simple, basic,
               | /reasonable accommodation/ necessary for me to be able to
               | work, at any workplace, that Amazon is legally obligated
               | to provide. In fact, it is the only accommodation that I
               | would need to work at an Amazon warehouse!
               | 
               | The law you mention above is exploited by companies
               | utilizing sheltered work environments (i.e. Salvation
               | Army) for people who typically have severe disabilities
               | that are often both developmental and intellectual, with
               | respect to classification. Obviously companies that
               | exploit human labor in this particular context are
               | morally bereft.
               | 
               | The key concept here is reasonable accommodation. It is
               | not some abstract concept or use-case, like the one you
               | pointed out above.
        
               | Loughla wrote:
               | Again, I agree with you. I do want to point out, though
               | that those are not abstract concept or limited use cases.
               | Any business, including competitive employment positions,
               | can apply for that license, as long as they meet the
               | parameters laid our in the law and regulation. I'm
               | assuming that because of its size, Amazon would be
               | excluded.
               | 
               | Honestly, though, I am not familiar with the application
               | process as we refuse to use it.
               | 
               | That being said, I was genuinely just trying to point out
               | that it is, in fact, legal to pay individuals with
               | disabilities less than an individual without a
               | disability.
               | 
               | Language is important. Claiming that trying to pay
               | individual b (who has a disability) any less than what
               | you would pay individual a (who does not) for any work is
               | automatically disability discrimination is just wrong.
               | I've been sued several times by people who believe that
               | fact, and have been proven right in my statements by the
               | courts.
               | 
               | I don't like it, but I don't control the law.
               | 
               | Please note, I am not saying your needs wouldn't be an
               | appropriate accommodation from Amazon. Please note that I
               | am not saying it is morally okay to pay individuals with
               | disabilities less.
               | 
               | Maybe I'm being too pedantic. But honestly, the number of
               | people who genuinely believe that they are entitled to
               | get literally whatever they want however they want it,
               | regardless of any other factor, simply because of their
               | disability is just astounding.
               | 
               | Reasonable is the important part of accommodation.
        
               | disabled wrote:
               | > Maybe I'm being too pedantic. But honestly, the number
               | of people who genuinely believe that they are entitled to
               | get literally whatever they want however they want it,
               | regardless of any other factor, simply because of their
               | disability is just astounding.
               | 
               | As I said, it's life-threatening, and I can assure you
               | that autonomic dysreflexia is one of the worst feelings
               | that one can go through as a human. This issue is
               | solvable via a basic reasonable accommodation, that I
               | have a right to get. I also have a decent work ethic, and
               | I understand that I am paid to work--and that is the only
               | thing that I should be doing at work.
               | 
               | This is about common decency and basic human rights, not
               | about entitlement. The fact that you are conflating the
               | right to use restroom (a basic human need), at a
               | consistent, non-excessive time interval (so that I do not
               | experience a life-threatening state) to be some sort of
               | entitlement is absolutely ridiculous. I hope you are not
               | a lawyer, because if you are, you really need to change
               | your perception around disability related matters.
               | However, I will be mindful about the language I use, so
               | thank you.
               | 
               | And no, I would not be looking for some settlement, which
               | would be ridiculous, foolish, and incredibly short-
               | sighted. The issue I am trying to address here, besides
               | the matter of disability rights, is just human decency
               | and respect towards others. Amazon does not exalt such
               | values as a company, but especially so by how it treats
               | its employees.
        
               | Loughla wrote:
               | >This is about common decency and basic human rights, not
               | about entitlement. The fact that you are conflating the
               | right to use restroom (a basic human need), at a
               | consistent, non-excessive time interval (so that I do not
               | experience a life-threatening state) to be some sort of
               | entitlement is absolutely ridiculous.
               | 
               | I really want to be clear. I am not doing that. I am
               | genuinely not saying you are one of those people, and I
               | apologize for my words if that's how it sounded. Your
               | case sounds pretty straight forward - just make sure
               | there's a bathroom somewhere close.
               | 
               | My experience is that many individuals in the disability
               | world (keep in mind I work with youth and young adults
               | and their parents/advocates) are very entitled. They
               | believe there are no boundaries on what is an acceptable,
               | and reasonable accommodation. That is what I was getting
               | at.
               | 
               | That statement legitimately had nothing to do with you.
               | It was a statement. I get defensive about this because I
               | genuinely get sued three or four times a year for access
               | complaints that are completely unfounded. I am a huge
               | advocate for disability rights, and believe the current
               | system of basic access is inadequate. But I am also sick
               | of being accused of discrimination because I don't treat
               | every individual that I work with like a small doll made
               | of crystal.
        
           | tablespoon wrote:
           | > I don't think they are making it illegal to go the bathroom
           | they are just making it economically awful. If you miss X
           | minutes in an hour, the whole hour doesn't count. You have to
           | deliver X packages per hour everyday and one miss gets you
           | written up, which can lead to firing.
           | 
           | Which is actually _worse_. Doing it that way gives Amazon and
           | its apologists deflect the blame back onto the victim (e.g.
           | the worker made voluntary choice to work at Amazon, and a
           | voluntary choice to take the break and accept the cost,
           | Amazon fully supports the voluntary choices of its workers,
           | if the worker is in a shitty situation, it 's their fault for
           | making those choices, etc.), even though Amazon is actually
           | responsible for creating the situation and its consequences.
           | If they made it "illegal," at least it would make their
           | responsibility clear.
        
         | tgsovlerkhgsel wrote:
         | What makes you think it's a bot or paid shill, not a human that
         | found it funny that someone is selling such bullshit and making
         | fun of that fact?
        
           | asdff wrote:
           | Because you can find an example of these ridiculously
           | artificial reviews on every single product on the Amazon
           | store.
        
             | mimischi wrote:
             | What makes you think it's a bot or paid shill, not a human
             | that found it funny that someone is selling such bullshit
             | and making fun of that fact?
        
               | asdff wrote:
               | Because that sort of cynical sarcastic person with too
               | much time on their hands is pretty rare given how many of
               | these blatant fake reviews I see all over Amazon and
               | elsewhere on the internet, where there is a strong
               | financial incentive to game reviews. I'm also aware that
               | people are far more likely to leave a negative review
               | than a glowing one. I'm not going to review some toaster
               | I like positively, why would I waste my time on this $30
               | toaster that does the job it's supposed to do? But if I
               | have an axe to grind, I get serious catharsis warning
               | future people from buying this toaster from hell. It's
               | especially telling when the reviews are highly bimodal:
               | you see either people all have the same exact fault with
               | the product, or borderline cult level derangement 5 star
               | reviews that don't even mention the name of the product
               | and could have been written about anything from a hair
               | dryer to a garden hose.
        
         | duskwuff wrote:
         | That review is pretty obviously a joke. The account has a long
         | history of occasional legitimate-looking reviews on ordinary
         | products -- it's nothing like the pattern that's typical of bot
         | reviewers.
        
         | aembleton wrote:
         | I'm not sure that was created by a bot.
        
           | disabled wrote:
           | A lot of my work revolves around physiological research of
           | bioelectrical signals produced by the human body. If you have
           | spent as much time in this niche field as I have, you would
           | know that this had to be a fake, both from the apparent
           | context already stated along with details that others do not
           | know. For example, for your 5 person "crew" to be using the
           | Astroskin, let's just say that you would have to invest
           | $10k-$15k to even start. The prices of the Astroskin are
           | obscene and are not publicly advertised. Its extremely
           | similar, slightly less advanced counterpart, the Hexoskin, is
           | much more reasonably priced: https://www.hexoskin.com/
           | 
           | From a technology standpoint, the actual hardware and
           | materials for an Astroskin system cost around $175-$200
           | (clothing set + processing unit) to produce, so they really
           | are making bank.
        
             | wheybags wrote:
             | To me, it reads like a joke, not a bot.
        
       | ldbooth wrote:
       | Does anyone else think that Amazon news handle is doing damage to
       | their brand? Silence seems like a better strategy. they must view
       | this union vote as the beginning of the end.
        
       | cwkoss wrote:
       | Is there a law that prohibits a company from pretending to be
       | employees to broadcast fake anti-union sentiment?
       | 
       | Certainly seems like there should be. I would love to see Amazon
       | slapped with a billion dollar fine for these shenanigans.
        
         | marcod wrote:
         | I'd like to point out that there are plenty of workers who
         | don't believe Unions would be good for them... or they were
         | "convinced" in some form.
         | 
         | While it's obvious that the accounts were created by corporate
         | you don't know if the tweets are those of real workers or not.
        
       | sequoia wrote:
       | Is there any indication/proof that these accounts were in fact
       | created or run by Amazon? This certainly seems a lot like someone
       | is trolling:
       | https://twitter.com/15Deloreans/status/1376678761630998533
       | 
       | 1. Create fake accounts supporting amazon 2. tip your hand that
       | they're fake 3. BBC reports on amazon creating fake accounts
        
       | rq1 wrote:
       | True Amazon workers try to deny their coworkers their basic
       | rights.
        
       | argc wrote:
       | As a current AWS employee, I can say I'm proud to be working for
       | AWS (at least my organization) but incredibly embarrassed to be
       | working for Amazon.
       | 
       | I had written a much more scathing comment about the Amazon side
       | of the business but I'm not sure what is allowed under hacker
       | news's community guidelines.
        
         | colinprince wrote:
         | let's hear it
        
         | heckerhut wrote:
         | Please do!
        
       | booleandilemma wrote:
       | Why can't we just have a social network that requires you to sign
       | up using your government ID? No bots, no fake accounts - problem
       | solved.
       | 
       | There won't be any anonymity on that network, sure, but there are
       | plenty of other social networks where you can be anonymous.
        
         | maxwell wrote:
         | How would you authenticate the physical documents?
         | 
         | https://osamabinnaughty.github.io/FakeID-Barcode/sc.html
        
         | whywhywhywhy wrote:
         | I mean Bluechecks spread misinformation and harass people all
         | the time. Not sure how verification solves anything.
        
           | TheAceOfHearts wrote:
           | Well, it definitely means you have far more at stake every
           | time you comment or participate, since you're putting your
           | reputation on the line and creating a public record.
           | 
           | However, I ultimately don't think requiring IDs would be
           | effective and it would probably expose at-risk and vulnerable
           | groups to greater retaliatory action. It's arguably a bit
           | classist as well, since only those who are sufficiently rich
           | and powerful enough to protect themselves would be able to
           | participate with impunity.
        
         | brown9-2 wrote:
         | Why should I trust a social network company with my government
         | ID when often they can't even keep my password secure?
         | 
         | Or why would I want to use a social network with onerous signup
         | terms?
        
         | [deleted]
        
         | throwawaysea wrote:
         | > There won't be any anonymity on that network, sure
         | 
         | That's exactly why. It would allow ideas and speech with
         | psychological safety to proliferate while everything else is
         | shut down. It's bad enough already due to voluntary censorship
         | (cancel culture).
        
       | ezekg wrote:
       | Look up the "Fifty Cent Army." You'd be naive to believe other
       | corporations and governments do not play the game.
        
       | nerdponx wrote:
       | Is this illegal? It should be illegal.
        
         | uniqueid wrote:
         | I'd rather we redesigned the internet to make sock-puppetry so
         | difficult and costly as to make its legality irrelevant.
        
           | nerdponx wrote:
           | Why not both?
        
         | cyberlab wrote:
         | You can't fight astroturfing without resorting to astroturfing
         | yourself. You have to play the game and do counter-narratives
         | to stop this. The law can't keep up with sockpuppetry. It's too
         | rampant to kill. Welcome to The Internet.
        
           | nerdponx wrote:
           | That doesn't mean it shouldn't be illegal, that just means
           | it's hard to enforce.
        
       | barbacoa wrote:
       | I am looking forward to the day that twitter is nothing more than
       | Russian bots arguing with CIA bots arguing with Chinese bots
       | arguing with corporate shill bots. And the only people being
       | fooled are advertisers and twitter investors.
        
         | ezekg wrote:
         | Welcome to that day! except it's not bots as you imagined --
         | it's programmed people.
        
           | asdff wrote:
           | I read an article where Russia's Internet Research Agency
           | learned it was easier to just take existing propaganda and
           | memes, amplify them past the long tail of engagement with
           | their bots, and let the racist hateful online population
           | snowball that message organically for them.
           | 
           | People aren't rational, we are inherently emotional. Reason
           | and logic need to be taught, and controlling your emotions is
           | one of the hardest things you can do as a human. These
           | propaganda just play into our basic primal fears of safety
           | and the unknown at its root. It's not hard to engage with
           | these emotions, especially if what you are sharing already
           | goes along with this established worldview that some have,
           | cultivated by years of past propaganda.
           | 
           | I'm not sure how you reset this, given so many people live in
           | lives where they aren't exposed to other perspectives nor
           | seek them out.
        
             | ezekg wrote:
             | > so many people live in lives where they aren't exposed to
             | other perspectives
             | 
             | I don't think it's that people aren't exposed to other
             | perspectives -- it's that people have been programmed to be
             | vitriol of other perspectives. It's the ever growing
             | polarization of world views.
             | 
             | I'm not sure how to reset it either.
        
               | asdff wrote:
               | I think exposure at least offers you the opportunity of
               | engagement with other perspectives. If your dad is racist
               | but you go to school and make a black friend, that might
               | change your perspective vs. if you lived in an area where
               | mostly white people lived, and you had no practical
               | experience to weigh against your dad's racist
               | perspective. A lot of people stay siloed, especially
               | after schooling ends. They work with the same people for
               | decades, attend the same church, or otherwise cement
               | their social circle for the most part, since there are
               | fewer opportunities to meet people from different
               | perspectives as an adult. This is in contrast to say
               | undergrad, where half the kids in your dorm were from
               | another country and everyone is looking to make friends
               | as soon as possible, or public school where you make
               | friends both rich and poor because you don't see class
               | really when you are six years old, you just want to play
               | tag.
        
       | tablespoon wrote:
       | This old TechCrunch article from 2018
       | (https://techcrunch.com/2018/08/23/what-is-this-weird-twitter...)
       | posted at https://news.ycombinator.com/item?id=26636153 has a
       | former "Amazon Ambassador" actually explain that job:
       | 
       | > An actual former ambassador and three year Florida warehouse
       | veteran Chris Grantham explained it in more detail to Yahoo
       | Finance's Krystal Hu, who shared the information with TechCrunch:
       | 
       | >> When I was there they just got an extra paid day off and a
       | gift card after Peak [pre-holiday season]. This is what I got. A
       | paid day off (that expired in 3 weeks lol) and a $50 Amazon gift
       | card. Plus, they gave us lunch. Coldcuts and sandwich bread. I
       | absolutely did not get paid more to train people.
       | 
       | >> Ambassador isn't a 'job' you do every day, its just something
       | you are trained to do. You go to a 4 hour class and they teach
       | you how to teach others to tie a knot using a set of
       | instructions. This is how new hires a supposed to be taught. You
       | are supposed to teach them right from a script using a set
       | protocol. Becoming an ambassador was a way to get out of loading
       | trucks, or packing boxes for 10 to 12 hrs. You may ambassador 1
       | day then unload trucks for the next 3.
       | 
       | >> I stopped doing it after the first year I was there because it
       | didn't pay more. It's voluntary. Your manager picks them.
       | Generally speaking ambassadors are the "kiss asses" of the
       | department.
       | 
       | > In case it isn't obvious, Chris is no longer at Amazon and is
       | happy to speak his mind. Thanks for helping us clear this up,
       | Chris.
        
         | TheRealDunkirk wrote:
         | For decades, I never thought people who kiss ass could have
         | been serious. I was sure they were just cynically playing a
         | game of advancement, and I despised them for it. What I've come
         | to learn -- as disappointing as it is to me -- is that some
         | people view this sort of thing as actual, legitimate
         | opportunity, and are acting out of internal integrity. They
         | don't see the hypocrisy of the power imbalance and how the
         | company is using them when acting this way. It just doesn't
         | factor into their equation.
         | 
         | Higher-ups look for these suck-ups, of course, but I see now
         | that the "real" ones are the ones that really advance because
         | of it. The process optimizes for what I call the "true
         | believers." They wind up in positions where they can, and often
         | do, impede the progress of people who want to make significant
         | contributions to the bottom line.
         | 
         | The remaining open question in my mind is to what percentage
         | the "true believers" actually occupy positions of serious power
         | in a Fortune 500 -- say, at the highest 3 levels -- and how
         | many people promoting them are just knowingly using them and
         | their precious lack of objectivity.
        
           | chacha2 wrote:
           | Noam Chomsky with Andrew Marr
           | 
           | https://youtu.be/lLcpcytUnWU?t=173
           | 
           | "If you believed something different, you wouldn't be sitting
           | where you are sitting"
        
           | [deleted]
        
           | TriNetra wrote:
           | You'll get millions of dollars invested in hype-and-nothing-
           | really-to-show-for-it startups, or sold for hundreds of
           | millions of dollars to a fortune 500 the product which is
           | then phased out into a black whole in an year two from the
           | buyer company's portfolio for the same reasons - having found
           | a right connection at one of those three levels.
        
           | brnt wrote:
           | The things people will do for crumbs.
           | 
           | The poor or middleclass aren't the only ones mind you. You
           | find willing lackeys at every paygrade.
        
           | [deleted]
        
           | taormina wrote:
           | https://www.ribbonfarm.com/2009/10/07/the-gervais-
           | principle-...
           | 
           | This is a fantastic read.
        
             | EthanHeilman wrote:
             | As I was reading the above post, I started to remember
             | reading an article on ribbon farm. The next response is
             | someone posting the article I remember. The Hn bubble is
             | real and in some cases has surprisingly low-entropy.
        
             | minsc__and__boo wrote:
             | This is too true. I just went through a full MacLeod cycle
             | in the past three years and can attest how uncanny the
             | accuracy is.
        
             | [deleted]
        
             | [deleted]
        
             | eeeeehhhhh wrote:
             | I knew this was going to be posted. I've been thinking
             | about this post for a decade now and I can't help but feel
             | that, although it does reflect part of reality, the Gervais
             | Principle is overly cynical in my opinion, and those who
             | adopt the view will have it compounded by confirmation bias
             | because it is partially true.
             | 
             | The things described happen at toxic organizations but the
             | author leaves no room for honest positive and meaningful
             | work, and at risk of pointing out the obvious, there's a
             | lot of meaningful work to be done.
             | 
             | To the author of this post, finding meaning in your
             | employment means that you're necessarily a sucker or a
             | psychopath. Where does that leave people like doctors who
             | earnestly help their patients?
             | 
             | And God forbid you find the real nobility in doing your
             | workaday job and doing a good job at it, and feel good
             | about yourself. According to the Gervais Principle that
             | makes you the ultimate sucker.
             | 
             | Adopting this philosophy is dooming oneself to a
             | neverending feeling of being exploited and the argument
             | that this is what is actually happening in totality is all
             | philosophical opinion so why would I adopt a philosophy
             | that is so personally ruinous, demoralizing, and
             | demotivating?
        
               | HenryBemis wrote:
               | I have been 'studying' Dilbert since the first time I
               | laid eyes on it/him 20 years ago.
               | 
               | This cartoon prepares you for life in large-corp
               | environments. I've seen so many (real life) scenarios
               | play out _exactly_ as some of Dilbert 's (and the other
               | chars) stories.
               | 
               | Edit: for clarity, the article does refer to "The Dilbert
               | Principle".
        
               | mattmanser wrote:
               | He does mention meaningful work, that's done by the
               | clueless. But to the author it's a sidenote that he
               | doesn't bother explaining. It's this bit where he briefly
               | touched on it:
               | 
               |  _the standard promotion /development path is primarily
               | designed to maneuver the Clueless into position wherever
               | they are needed_
        
               | yaml-ops-guy wrote:
               | So a transmogrification of The Peter Principle but in
               | more words?
        
               | Jedd wrote:
               | If by transmogrify you mean changing the intent, along
               | with every noun and verb in the original, then maybe.
               | 
               | However it feels like a profoundly different claim to Dr
               | Peter's.
        
               | ramblerman wrote:
               | Thank you for putting this so eloquently.
               | 
               | I have been down this cycle myself becoming almost
               | nihilistic and seeing it all as a pointless game of
               | machiavelian diplomacy.
               | 
               | These days I'm much more optimistic, and doing much
               | better overall but in hindsight your explanation is
               | exactly what I went through at my worst.
        
               | deagle50 wrote:
               | Both scenarios can be true, you can be "clueless" and
               | optimistic at the same time. Even if the Gervais
               | Principle is real, it doesn't mean you need to be
               | nihilistic. If your work is giving you meaning and joy,
               | does it matter if sociopaths are benefiting more than
               | you? It's kind of like being resentful of professional
               | athletes, it simply wasn't in the cards... Saying this as
               | a definite "loser" btw.
        
               | doublejay1999 wrote:
               | Forgive me for being blunt :
               | 
               | > leaves no room for honest positive and meaningful work,
               | and at risk of pointing out the obvious, there's a lot of
               | meaningful work to be done.
               | 
               | There's plenty of meaningful work to be done, but most of
               | it doesn't generate profit, so it doesn't get done. That
               | which does get done, often pays poverty wages. Raising
               | good citizens, caring for the elderly, educating our
               | children, producing high quality nutritious food,
               | cleaning our streets of litter - all meaningful and
               | vital, all pay buttons. Many more jobs pay so little, we
               | dont even bother doing in the West anymore and give those
               | jobs to other countries.
               | 
               | > Where does that leave people like doctors who earnestly
               | help their patients?
               | 
               | What percentage of the workers Doctors ? Bonus : why
               | isn't everyone a doctor ?
               | 
               | > Adopting this philosophy is dooming oneself to a
               | neverending feeling of being exploited and the argument
               | that this is what is actually happening in totality is
               | all philosophical opinion so why would I adopt a
               | philosophy that is so personally ruinous, demoralizing,
               | and demotivating?
               | 
               | Pretending you are happy and contributing to society
               | while you are required to piss in a bottle is to concede
               | all human dignity. To pretend that giving up 70 hours a
               | week crunching numbers so a Corporation pays less tax
               | that is to sell your soul and work to the detriment of
               | society. To think anything else, means it's already too
               | late for you.
               | 
               | tldr : meaningful jobs exist, but are rare as rocking
               | horse shit and great swathes of us never get to
               | experience meaningful jobs, because our culture needs
               | obedient workers to make profits ahead of anything else.
        
               | mdpopescu wrote:
               | > Where does that leave people like doctors who earnestly
               | help their patients?
               | 
               | In fiction?
               | 
               | Back on the original topic, Erik Dietrich's "Developer
               | Hegemony" has a less extreme view of the corporation;
               | worth reading IMO.
        
               | mrfredward wrote:
               | +1 For Dietrich's version of it. He renames sociopaths,
               | clueless, and losers to opportunists, idealists, and
               | pragmatists, and in general tones the theory down a bit,
               | and I think the result is something that is both more
               | palatable and more reflective of reality.
               | 
               | The opportunists see the corporate world for what it is
               | and do what is best for their careers, the idealists
               | believe in the shared corporate myths and put in the
               | hours to uphold the values they're taught, and the
               | pragmatists value being home for dinner more than
               | climbing the ladder. It describes the broken system
               | without implying all the people in it are broken, and
               | since the focus is really on the incentive systems that
               | create this situation I think that's a better take.
        
               | rhizome wrote:
               | Is the corporate world "what it is" without the actions
               | of these categories of employees? You may have the
               | causation arrow pointing the wrong way, because to me,
               | being more "reflective of reality," it's better worded
               | as, "the corporate world is composed of the decisions,
               | actions, and personalities of (sociopaths|opportunists),
               | (the clueless|idealists), (losers|pragmatists)." Your
               | choice of terminology is only a value judgement on each
               | of the categories, but it's all the same people, working
               | in a company, and making it a living thing. The specific
               | words don't change the meaning of the principles being
               | discussed.
               | 
               | I don't think the subjects of the Gervais categories are
               | broken people so much as dangerous ones, careerwise (and
               | possibly mental healthwise).
        
               | jfk13 wrote:
               | > although it does reflect part of reality, the Gervais
               | Principle is overly cynical in my opinion
               | 
               | Of course it is. That's what comedians do: they take
               | something with enough basis in reality that people will
               | recognise and identify with it, and then caricature and
               | exaggerate it to extremes.
        
               | [deleted]
        
               | rgblambda wrote:
               | >Where does that leave people like doctors who earnestly
               | help their patients?
               | 
               | Making positive contributions to society doesn't change
               | the fact that you're being exploited. It's become
               | increasingly clear that Doctors (at least where I'm from)
               | have low pay early in their careers, unsafe working
               | conditions, and have almost no life outside of work. On
               | top of that they have a stressful job involving
               | interacting with members of the public.
        
               | thethought wrote:
               | An alt-side is never ending pleasure of closing laptop at
               | the bell .. in anticipation of bbq, wine, family, and
               | friends. Knowing fully well it's ephemeral. IMO there is
               | no doom and gloom in this view.
        
               | MarkPNeyer wrote:
               | I agree with your analysis here, although from what I
               | understand he argues that these phenomena have to do with
               | working for big companies. The book "developer hegemony"
               | makes a similar argument and argues that the "way out is
               | to have lots of small software consulting shops.
        
               | impendia wrote:
               | > Where does that leave people like doctors who earnestly
               | help their patients?
               | 
               | Not a doctor, but a college professor. I love my job,
               | take pride in it, and work hard at it. But I think of
               | myself as working for my students, my collaborators, and
               | my immediate colleagues. I pay little attention to my
               | university as a whole, don't view it especially
               | positively, haven't learned how to work its bureaucracy,
               | and feel little loyalty to the institution in general.
               | 
               | It seems that, according to the article, I'm a "loser".
               | As such, "it is clear that I am an idiot". Probably true
               | lol. But a fairly happy idiot.
        
           | [deleted]
        
           | gabereiser wrote:
           | It's not just Amazon. You'd be surprised at how middle-upper
           | management operates the same way at large enterprises. At
           | least from my experience. Some were good at their jobs, most
           | were there because of who they knew.
        
             | GordonS wrote:
             | I've worked at various enterprise-scale companies over the
             | past 2 decades, and this has been my observation too.
             | 
             | As you say, there are exceptions, but a lot of managers are
             | there because they've "played the game" well - they're good
             | at networking, know the right people, say the right things
             | at the right times, and when they think it will help them,
             | they don't hesitate to throw other people under a bus.
        
           | vimacs2 wrote:
           | This rings so true and is seen in a lot of other industries
           | as well. I believe the world of gaming is among the worst for
           | this where hordes of customers ardently defend the clearly
           | abusive practices of multinational companies that do not give
           | the slightest shit about them except their influence on their
           | bottom line.
           | 
           | Gamers find it easier to be up in arms about journalists
           | being bad at video games and women having too many opinions
           | on their hobby than the fact that they are getting actively
           | screwed over by the hyper-predatory monetisation tactics of
           | the game publishers and the fact that a company like
           | Activision let go of more than a hundred employees on the
           | same week as they gave Bobby Kotick a $200 million bonus.
        
             | undefined1 wrote:
             | gamers are simultaneously angry with that Activision
             | example AND the invasion of political activists into the
             | hobby.
        
               | vimacs2 wrote:
               | Sure but you are being disingenuous if you think that the
               | outrage on Activision is even remotely comparable to the
               | backlash against feminism in gaming.
               | 
               | There is also no actual objective problem that feminism
               | has caused to gaming that gamers can point to and I would
               | argue that the vehement backlash against it is as driven
               | by the "invasion of political activists into the hobby"
               | as Anita Sarkeesean and other feminist pundits.
        
             | throwaway3699 wrote:
             | > Gamers find it easier to be up in arms about journalists
             | being bad at video games and women having too many opinions
             | on their hobby
             | 
             | Why lump real concerns in with blatant sexism?
        
               | vimacs2 wrote:
               | Probably because the actual influence of "official" video
               | game journalists has waned significantly compared to
               | individual critics on Youtube and other platforms.
               | 
               | Yes, it's pretty pathetic that somebody who's job
               | involves playing video games got stuck on the tutorial of
               | Cuphead but then again, who cares? I don't consider it a
               | real concern simply because outlets like IGN are waning
               | in influence anyway.
               | 
               | A far more insidious concern that bears barely no
               | attention is the fact that publishers practice shady shit
               | like deliberately withholding review copies to overly
               | critical reviewers or how journalists are incentivised to
               | prioritise officially mandated press releases over
               | reports of abuse. Notice how the very recent case of the
               | rampant sexual and racial abuse in Ubisoft has been
               | nearly forgotten by video game journalism.
               | 
               | Movements like Gamergate failed because aside from the
               | rampant sexism within their ranks, their focus was
               | narrowly on individual bad actors in video game
               | journalism when the real problem is more systematic than
               | that.
        
         | devindotcom wrote:
         | I was going post that link but you beat me to it. When I wrote
         | that it was as I suspected, disingenuous but not wholly
         | invented - these were real people being bribed with cold cuts
         | to parrot scripts, if I'm honest I might have done it to get
         | off my feet for a couple hours in that situation. It was stupid
         | and risible but you could understand it.
         | 
         | Now it's gotten much weirder. There are fake accounts that,
         | looking at them, you're not sure who they actually benefit. I
         | think a bunch just got purged. No one took them seriously
         | anyway, so navigating the motivations in the space is super
         | difficult. It's fascinating in some ways but in others I just
         | want to ignore the whole thing.
        
         | elmomle wrote:
         | Wow, does that ever sound inspired by the Kapo system in Nazi
         | camps.
         | 
         | (edit: It was wrong of me to evoke Nazism due to its emotional
         | connotations. I was reminded of the psychological systems of
         | coercion that have been used all through history to efficiently
         | keep oppressed people in line--which Amazon's actions reek of--
         | but could have more effectively expressed my thoughts by saying
         | "that sounds like a psychologically abusive system", or
         | something of the sort.
        
           | nemo44x wrote:
           | Really? Did the Nazis give their prisoners a day out of the
           | camp and 50 Deutschmark to treat themselves with?
           | 
           | I don't think it's fair to compare this to genocide camps.
        
             | elmomle wrote:
             | "Inspired by". And yeah, the conditions are far less
             | extreme, but the dynamics of using prisoner's dilemma to
             | reinforce order in the warehouse is deeply cruel,
             | psychologically. Please don't argue that.
        
               | nemo44x wrote:
               | It's giving people the option to do something else for
               | awhile and get a small bonus on top. I had numerous jobs
               | when I was young that had similar incentive structures if
               | you wanted it. I doubt my managers were picking it up
               | from Goebbles.
        
               | elmomle wrote:
               | But were you specifically being the manager's patsy,
               | training other workers and inducting you into a
               | psychological culture of aligning with the manager?
        
           | abraae wrote:
           | Never go full Godwin
        
         | sushid wrote:
         | This reminds me strongly of Upton Sinclair's The Jungle. These
         | poor folks are overworked and used up and the "kiss asses" get
         | a little something extra for busting up any hint of unionizing.
        
       | BugsJustFindMe wrote:
       | Why is "fake" in scare quotes? The accounts are fake.
        
         | brown9-2 wrote:
         | It is not really clear which type of "fake" they are - if it is
         | non-Amazon-employees making a parody, or someone at Amazon
         | making a not-really-existing persona:
         | 
         | > It is unclear whether the accounts are real employees, bots
         | or trolls pretending to be Amazon Ambassadors.
        
           | amelius wrote:
           | Quotes are not the appropriate tool to denote uncertainty.
        
             | tomlagier wrote:
             | What is? I see quotes used this way in written
             | communication fairly commonly.
        
             | colejohnson66 wrote:
             | It's a common practice in journalism. They're not using
             | scare quotes, but regular quotes. They're avoiding
             | asserting themselves that the accounts are fake, and
             | instead, diverting the assertion to the quotee (Amazon in
             | this case).
        
             | darkerside wrote:
             | It is a way to indicate that you are not asserting the
             | label, somebody else is. So it is actually a very useful
             | way to indicate uncertainty. Amazon has deep pockets, and
             | people don't want to be sued.
        
               | amelius wrote:
               | I wouldn't call that an expression of uncertainty,
               | though. The fact that it is not clear who made the
               | statement cannot be deduced from the quotes.
        
               | darkerside wrote:
               | I'm not saying what you appear to think I am saying.
               | 
               | The author is making it clear that they are not the one
               | who called the accounts fake. This implies uncertainty
               | because if the accounts were objectively fake, there
               | would be little need to add the quotation marks.
        
               | oh_sigh wrote:
               | Amazon's own spokesperson called them fake. From the
               | article:
               | 
               | > "It appears that this is a fake account that violates
               | Twitter's terms," the spokesperson said. "We've asked
               | Twitter to investigate and take appropriate action."
        
           | cwkoss wrote:
           | The profile pictures have visual artifacts consistent with
           | GAN generation
           | https://twitter.com/erikhinton/status/1376636650420203523
        
           | jethro_tell wrote:
           | It is clear. Some of those were created with gmail addresses
           | and done with the web client instead of sprinklr like the
           | amazon fake accounts. Those all use amazon email accounts and
           | sprinklr.
           | 
           | Which obviously a real box packer isn't going to have a
           | sprinklr acct so you know at the very best someone is getting
           | a 15 minute break while a pr rep looks over their shoulder
           | and more likely they all work at the same desk in a corporate
           | office.
        
             | brown9-2 wrote:
             | how do you know what email someone signed up for Twitter
             | with?
        
         | danaliv wrote:
         | They're not scare quotes; they're someone-said quotes. It just
         | means someone from the Beeb hasn't personally gone and
         | physically investigated the authenticity of the accounts. It's
         | the difference between the BBC claiming "these accounts are
         | fake" vs. them claiming "so-and-so says these accounts are
         | fake."
        
         | Mordisquitos wrote:
         | They are not "scare quotes", it is part of the BBC's style
         | guide. It is to make clear that they are not the ones declaring
         | that the accounts are fake, but that it is attributed to
         | someone else.
        
           | raincom wrote:
           | So, it is to signify the use-mention distinction. BBC doesn't
           | use it, but mentions it.
        
         | [deleted]
        
       | auiya wrote:
       | Can any former Amazon employees confirm if Amazon is indeed a
       | cult? Do we need an intervention? Blink once for yes, twice for
       | no.
        
         | marcod wrote:
         | I don't think it's a cult. (I've been out for 5 years)
         | 
         | But if you want to keep your job, you don't speak out publicly
         | ( https://thetyee.ca/News/2020/05/18/Fired-Amazon-Designer-
         | Pun... )
        
           | auiya wrote:
           | I guess this is why I'm being downvoted by current cult
           | members.
        
         | Jamieee wrote:
         | They're not a cult, they are... _checks leadership principles_
         | having backbone and disagreeing with you.
        
       | nautilus12 wrote:
       | Does no one suspect any longer that Amazon is behind this? The
       | Twitter Amazon partnership makes no sense if not for this
       | purpose. The Parler situation suddenly has a new light, I
       | guarantee if you dig hard enough you will find amazon had a
       | nefarious part to play in in.
        
       | skohan wrote:
       | I feel like authenticity of online communication is an unsolved
       | problem. The web was supposed to be a democratizing platform: all
       | you need to communicate with the world is an ISP and a keyboard.
       | But if there's no way to control for authenticity, online
       | sentiment will just be an arms race for who can pay for the best
       | astroturfing.
        
         | axguscbklp wrote:
         | As far as I know, the authenticity of communication in general
         | is an unsolved problem. The web just reflects this. Just like
         | with communication in general, if one wants authenticity, one
         | has to add procedures for verifying authenticity on top of a
         | system that doesn't have any built in.
        
         | resonanttoe wrote:
         | https://en.wikipedia.org/wiki/On_the_Internet,_nobody_knows_...
         | 
         | Perhaps there is something in this about internet
         | communications coming/going full circle with more episodes like
         | this Amazon fiasco.
        
         | mox1 wrote:
         | Yes, and if you are somewhat tech savvy OR "grew up" on the
         | internet (say 40 and younger) you understand this. The problem
         | is previous generations who don't really understand this.
         | 
         | Perhaps one angle to tackle the problem is to educate the
         | group(s) of people who continue to believe whatever they read
         | on Twitter, Facebook, etc.
        
           | tertius wrote:
           | They're already being educated...
        
           | fipar wrote:
           | I agree on the need to educate people, but disagree on the
           | age group criteria. I've met enough people under 40 who
           | believe whatever they read online, especially if it confirms
           | their existing set of beliefs.
        
             | fastball wrote:
             | Yeah, I actually think the group that is least susceptible
             | to this is millennials, who group around the anonymity of
             | IRC / early 4chan / etc, but before people were even
             | _pretending_ to use real identities on the internet.
        
               | munk-a wrote:
               | The difference is that we got to make mistakes when we
               | were young.
               | 
               | Did you once have a myspace page or live journal where
               | you said very controversial things or vented angst in a
               | manner that you'd rather your co-workers didn't see? Well
               | sorry but all that stuff now goes into your facebook feed
               | where it will be with you _forever_.
               | 
               | It takes real determination to stay actually anonymous on
               | the internet today and someone trying to stumble into it
               | is likely going to screw it up - when we millennials were
               | growing up that personal data you accidentally leaked
               | onto a forum (maybe during a spicy exchange of direct
               | messages) can't follow you since that forum no longer
               | exists - it was probably hosted on PHPBB and either an
               | admin accidentally deleted the DB at some point or the
               | whole server was chucked in the trash - even if someone
               | had access to those messages it would be harder to
               | definitively tie it back to someone since user
               | fingerprinting was so non-existent.
               | 
               | That all said, I was in the middle of University when
               | folks were learning that bong-shots on your facebook page
               | might hurt your long term job prospects so we did get to
               | see it start to emerge as a concern.
        
             | HDMI_Cable wrote:
             | That's basically everyone. Confirmation Bias is one hell of
             | a drug.
        
             | munk-a wrote:
             | I've found this very disturbing, the generation I grew up
             | in _might_ be the most tech literate but I think that 's a
             | false impression due to the friends that I've chosen. When
             | I joined a guild in an MMO and got to see some truly random
             | folks from other walks of life that was a fair bit eye
             | opening.
             | 
             | My concern about younger folks is that the world is
             | shrinking as large corporations try and squeeze as much
             | revenue as possible out of markets - the movement of Apple
             | to lock down the app store and force people into safe
             | walled gardens just so they can control the revenue stream
             | might be one of the worst blows of tech literacy of the
             | modern world. Instead of young folks getting devices and
             | struggling with malware and hacking at programs to make
             | them do what they want. They're growing up in a sterile
             | environment full only of buttons: this button causes "A" to
             | appear on the screen and this button plays a movie. God
             | forbid you ever want to try and see if you can get "A" to
             | appear over the movie - doing that is hacking and very
             | naughty so you should never do it.
             | 
             | I remember programming solitaire for an introductory java
             | programming course in uni and hacking a BufferedImage to
             | force some cards to be overlaid by writing in the different
             | card images at different offsets that is not the right way
             | to do that but it works - we need to make sure that new
             | generations are brought up empowered to hack things in
             | creative ways.
        
               | cacarr wrote:
               | I think people conflate a high degree of modern GUI
               | proficiency with general technical literacy.
               | 
               | I'm not sure kids who grew up with an iPad appliance are
               | really more generally technically literate on average
               | than GenXers who entertained themselves trying to write
               | Choose You Own Adventure-type stories in BASIC on their
               | Commodore 64s ... or who, at least, managed to get their
               | pirated copy of Stellar 7 to run.
        
               | asdff wrote:
               | This was me in my old research lab. I had to teach an
               | undergrad how to copy and paste text into notepad and
               | save the file on the shared drive. The kid grew up on
               | iPads and had no idea how to work a desktop, nor had a
               | great understanding of what a file or directory structure
               | is. Things I took for granted.
               | 
               | It used to be the GUI was basically the same as a CLI but
               | with clicks instead of typing out "cp" "mv" etc. Now the
               | GUI to CLI relationship is severed. You have an iPhone
               | and the GUI it runs is basically running on top of the
               | underlying CLI that apple hides from you (and you need to
               | jailbreak the phone in order to gain access).
               | 
               | Imagine if Apple just gave these kids root and a terminal
               | app, and the files app actually showed you the directory
               | structure of the device. They could be scripting on these
               | machines and learning about how they function same as we
               | did growing up.
               | 
               | Instead, apple things we need to hold these kids hands
               | and should learn Swift and other low code efforts
               | instead. IMO these kids don't need an easy bake oven to
               | learn to cook, they need a kitchen and the freedom to
               | learn how to burn themselves like we had. Apple is afraid
               | of letting their customers operate the stove they bought.
        
               | ksm1717 wrote:
               | This is how I feel when using visual studio.
        
               | toomanyducks wrote:
               | > the world is shrinking as large corporations try and
               | squeeze as much revenue as possible out of markets
               | 
               | this. My friends (I'm in highschool) that aren't as
               | experienced in technology (use it as you describe, "God
               | forbid you ever want to try and see if you can get 'A' to
               | appear over the movie") are genuinely terrified of
               | opening the terminal and using anything just slightly out
               | of how it was meant to be used because they don't want to
               | 'hack anything'.
               | 
               | > we need to make sure that new generations are brought
               | up empowered to hack things in creative ways.
               | 
               | also this. Unfortunately, much easier said than done.
        
           | simias wrote:
           | I don't buy the age thing at all. Younger generations are
           | superficially more tech savvy but it doesn't really help
           | here.
           | 
           | Just go browse reddit for 10 minutes if you don't believe me.
           | I recommend the /r/GME cult for instance, but there are many
           | others. People will gladly listen to anybody if they tell
           | them what they want to hear.
        
           | twirlip wrote:
           | Vernor Vinge is 76 years old and outlined the issue of
           | identity in the online world in his short story "True Names"
           | waaay back in 1981.
        
             | finiteseries wrote:
             | Vernor Vinge was a professor of computer science and
             | mathematics writing SF on the side, and thus qualifies
             | under "somewhat tech savvy".
        
           | xxs wrote:
           | Age has little to do with that. No idea why you'd draw the
           | line at the early 80s (the time SMTP/email was born). Given
           | the _influencers '_ target demography is predominantly people
           | in their teens and 20s, trusting all you can read online
           | should be related to lack of (critical) thinking rather than
           | age.
        
           | Buttons840 wrote:
           | I understand it but realized I haven't knowingly seen it. Are
           | there any good examples of Reddit or HN comments that are not
           | genuine? I don't do "posts", but do participate in comment
           | sections / conversations, and would like to see some examples
           | of conversations where one party is confirmed to be a bot or
           | troll.
        
           | agentdrtran wrote:
           | not being able to believe anything you see online because you
           | know everything can be fakes isn't super healthy either.
        
           | asdff wrote:
           | >Yes, and if you are somewhat tech savvy OR "grew up" on the
           | internet (say 40 and younger) you understand this.
           | 
           | I really don't think that's the case. The issue isn't knowing
           | how to use a computer or not, it's being able to vet sources.
           | That is taught at few schools and actually applied by fewer
           | still.
           | 
           | Digital natives are even more susceptible to internet
           | propaganda imo, since listening to obscure internet voices
           | (with no real credibility beyond the size of their flock of
           | sheep of subscribers/followers) has become so normalized over
           | listening to actual domain experts. A lot of people like to
           | get their current events from some talking head on youtube
           | who selectively explains these topics in a biased way, rather
           | than reading primary sources and developing their own
           | interpretation themselves.It's not geriatrics and baby
           | boomers buying this dropshipped junk from all these
           | influencers, after all. Plus look at all the millenials who
           | stormed the capitol a few months ago based on some conspiracy
           | theory. No, being able to use gmail and microsoft office do
           | not make you tech savvy or immune to propaganda.
        
           | barsonme wrote:
           | > Perhaps one angle to tackle the problem is to educate the
           | group(s) of people who continue to believe whatever they read
           | on Twitter, Facebook, etc.
           | 
           | Unfortunately this isn't just limited to the over 40 crowd.
           | People are willing to believe whatever affirms their beliefs.
           | Growing up on the Internet does not change this.
        
             | failrate wrote:
             | I remember before common folk had internet, and there was
             | still disinformation, misinformation, and plain bullshit.
        
               | egypturnash wrote:
               | Media literacy, marketing techniques, and propaganda
               | techniques really need to be part of an elementary school
               | education. But the US's education system is a giant
               | underfunded mess, so good luck adding anything useful
               | like that. I got a decent education in that sort of thing
               | but it was entirely through my parents and stuff they got
               | for me, Consumer Reports used to have a great kid's
               | magazine that combined reviews of kid products with that
               | sort of education, for instance.
        
               | TheOtherHobbes wrote:
               | There was. But the Internet makes it so much easier to
               | deliver it with bad faith in industrial quantities, using
               | manipulative sources who are not who they pretend to be.
               | 
               | The impersonation can be more damaging than the content,
               | because it's a variety of toxic mental pollution - a form
               | of betrayal - that lowers the SNR of the entire Internet.
        
           | blackearl wrote:
           | Might be partially true but young people with no critical
           | thinking skills fall for it just the same.
        
             | BitwiseFool wrote:
             | It's easy to knock people for 'lacking critical thinking'
             | but the truth is we're all predisposed to believe what
             | aligns with our personalities and worldviews. And people
             | like to harp on the idea that we should be teaching
             | critical thinking in schools, but we already do this and we
             | have been teaching it for decades.
        
               | hindsightbias wrote:
               | Googling for critical thinking curricula and high school
               | district returns Henrico County (VA) on page 5 or 6.
               | 
               | One would think if it were integrated with other studies
               | it would be mentioned somewhere other than Edutopia and
               | Walden adverts.
        
               | Loughla wrote:
               | Have you ever dissected a novel in English class? Did you
               | discuss motivations for various historical events in
               | history? Did you talk about theory of public speaking
               | purposes and styles?
               | 
               | I did, in a very rural, very underfunded school district
               | - all of those things are critical thinking.
               | 
               | It is integrated into other studies. But there tend to
               | not be "This lesson is critical thinking" sorts of
               | headers on the lesson plans.
               | 
               | Look for the phrase "lifelong learner". That tends to be
               | where the "critical thinking" lives for many schools.
        
               | hindsightbias wrote:
               | CT is ambiguously defined and complex in theory and
               | practice. While analysis and evaluation of selected
               | novels is intended to enlighten perspectives idk that
               | curricula is rational or skeptical based on reading
               | lists. Maybe an effect on bias.
               | 
               | It's been awhile, but would wonder how unbiased today's
               | history books are. I can't see the State of Texas board
               | being nuanced about the Alamo.
               | 
               | I can see a rural district where teachers/schools have
               | much more control over curricula, so enlightment or
               | indoctrination is easier to influence. I dont see this
               | scaling to large administrative/measurement bound
               | districts. How does one test to CT outside perhaps
               | secondary effects of STEM or AP results? It does appear
               | that higher percentages of students are taking AP tests
               | though.
               | 
               | Being educated by Jesuits, we started with
               | Socrates/Plato. But looking at my classmates FB feeds I
               | don't see any evidence of sober CT skills. Skepticism is
               | a synonym of conspiricism in today's generations. Biases
               | are polar bound.
        
               | Judgmentality wrote:
               | > we should be teaching critical thinking in schools, but
               | we already do this and we have been teaching it for
               | decades.
               | 
               | This is news to me. What countries are you referencing?
        
               | BitwiseFool wrote:
               | The United States, where I went to school. I also want to
               | apply some critical thinking myself and ask "why wouldn't
               | schools have critical thinking as part of their
               | curriculum"?
               | 
               | Teaching critical thinking skills is not some
               | revolutionary idea and it's not like educators want to
               | avoid teaching people how to do it.
        
               | creato wrote:
               | > "why wouldn't schools have critical thinking as part of
               | their curriculum"?
               | 
               | "Knowledge-Based Education - We oppose the teaching of
               | Higher Order Thinking Skills (HOTS) (values
               | clarification), critical thinking skills and similar
               | programs that are simply a relabeling of Outcome-Based
               | Education (OBE) (mastery learning) which focus on
               | behavior modification and have the purpose of challenging
               | the student's fixed beliefs and undermining parental
               | authority."
               | 
               | Page 13: https://web.archive.org/web/20120629111643/http:
               | //s3.amazona...
        
               | Judgmentality wrote:
               | I never felt like critical thinking was part of the
               | curriculum in the United States. I've always been kind of
               | amazed how poorly it's taught if it's taught at all.
               | 
               | Since we're just comparing anecdata at this point (or at
               | least I am), if you have any data/studies or anything
               | like that it would be appreciated.
        
               | BitwiseFool wrote:
               | To be honest I don't want to go into JStor to search for
               | studies that support my viewpoint and lob them at you in
               | a game of citation tennis. But, I will distill my
               | viewpoint down as best I can and leave it at this:
               | 
               | People claim that critical thinking is not taught in
               | schools because it's an easy claim to make when you
               | perceive that so many other people are thinking
               | uncritically. But, make a claim they disagree with and
               | watch how good they become at it. Everyone falls into a
               | trap of thinking that society at large lacks 'common
               | sense' or 'critical thinking' because we all assume our
               | worldview is true and anyone who disagrees must have
               | deficient thinking. Ultimately I think people are taught
               | how to think critically, but the real problem is _when_
               | they choose to think critically. And that, I think, is a
               | result of human nature, not lack of education.
        
               | Judgmentality wrote:
               | Sorry, but I strongly disagree with you. Allow me to
               | respond with my own anecdote.
               | 
               | I remember when I was dating a doctor being appalled by
               | her complete inability to think through a problem, and I
               | later learned medical school is basically mass
               | memorization. I am obviously cherry picking medicine
               | here, but if doctors aren't even taught that by the time
               | they're practicing in the United States I think it's fair
               | to say critical thinking is sorely lacking in our
               | education system. She was a neurologist who was unable to
               | help me with my migraines, and I later figured them out
               | on my own using ~ _drumroll_ ~ critical thinking. I also
               | saw at least a half dozen specialists at prestigious
               | hospitals, all of whom were equally unhelpful in solving
               | my problem. They were all very quick to prescribe pain
               | medication though, in fact it seemed to be the only thing
               | any of them were ever interested in doing. Some of them
               | accused me of lying about my symptoms, and some told me I
               | shouldn't even bother trying to get better.
               | 
               | If US doctors - some of the best educated and most highly
               | trained professionals in the world - aren't good at
               | thinking critically about medicine, I'm not confident
               | that it's being taught in the US. In fact I'm quite
               | confident it's _not_ taught in the US (or at least it
               | wasn 't). I was never taught critical thinking in a
               | classroom setting, and I have multiple degrees from the
               | US.
        
               | axguscbklp wrote:
               | Also, the nature of most schooling goes against using it
               | to teach critical thinking. Most schooling is forced on
               | the students. It is difficult, though not impossible, for
               | a system that coerces people to also teach those same
               | people critical thinking. There is an inherent
               | contradiction there.
        
             | InitialLastName wrote:
             | Strangely, I see a lot of the same people complaining about
             | the critical thinking skills of others and also lashing out
             | at others for thinking critically about whatever
             | conspiratorial narrative the former are selling.
        
             | Bukhmanizer wrote:
             | My feeling is that everyone falls for it. Maybe not to the
             | same extent, but most of us probably only notice when we
             | disagree with what's being said.
        
               | TheOtherHobbes wrote:
               | I've definitely seen Facebook posts that appear to be
               | weaponised alignment with one particular view I happen to
               | agree with, but which really just seem to be there to
               | stir up conflict and create division.
               | 
               | It's gotten to the point that I don't really trust anyone
               | on Facebook in certain contexts - although I'm more
               | likely to trust someone if their position shows some
               | flexibility and avoids purely tribal thinking, and also
               | if they show some evidence of background knowledge and
               | general thoughtfulness.
               | 
               | I'm less likely to trust anyone whose position encourages
               | extreme polarisation, who appears to be disguising
               | intent, whose posts are repetitive, and who tend towards
               | inflammatory emotive language and insinuation.
               | 
               | This isn't infallible and I know I've made mistakes in
               | both directions. But I hope it's better than just getting
               | astroturfed.
               | 
               | Edit: I don't think critical thinking skills help as much
               | as they should. This isn't about assessing evidence, it's
               | about assessing _intent_ - which is a different problem.
        
           | kibleopard wrote:
           | Agreed for sure, but even the younger generations seem
           | susceptible to believing whatever they read on Twitter, etc.
           | There have been countless times I've seen people share info
           | as de facto truth when they simply glanced at a headline
           | Twitter pushed them without bothering to read deeper.
        
             | javajosh wrote:
             | My hope is that it all seems like a joke to the youngsters,
             | and they don't take any of it seriously. In other words,
             | they know its a lie but share it anyway because it's funny
             | to do so and a lie has a group momentum that can crush you
             | if you stand in its way, so why bother? Look at gay
             | marriage - the lie that it's akin to beastiality, or the
             | lie that it will ruin straight marriate, these are lies
             | that are actually quite funny as satire. But to treat them
             | as sincere beliefs, and argue with them, is not worth the
             | inevitable trouble and negativity.
             | 
             | Young minds know how to deal with the polluted
             | informational space and learn to get value out of it one
             | way or another.
             | 
             | The informational gems that we need to hold up with high
             | regard are examples of sincere discussion and debate
             | between those who disagree with each other and yet have a
             | genuine goal to hear and be heard by the counter-party, a
             | deep reluctance to deploy rhetorical tricks, and a
             | willingness to support controversial views _if they are
             | supported by uncontroversial fact_.
        
               | clairity wrote:
               | _everyone_ supports things they don't necessarily believe
               | is 'truth'. it's why political discussions are often
               | tiresome and distracting. they posit that one side
               | believes a falsehood (like the election was stolen, masks
               | will save the world, or qanon anything) and then argues
               | about that incessantly, rather than understanding the
               | underlying emotions and motivations and then having
               | conversations based on those understandings.
               | 
               | for instance people insist the election was stolen, not
               | because they literally know it to be true, but rather
               | because the outcome, that democrats control national
               | politics, is somehow unacceptable. a productive
               | discussion would start here, with why that's
               | unacceptable, not quibbling over whether the election was
               | actually stolen or not (it wasn't).
        
             | thevardanian wrote:
             | The secret is they don't believe in anything.
        
           | dillondoyle wrote:
           | I'd add HN to that list!
           | 
           | I have previously downvoted comments on my opinion on some
           | instances of this on HN lol
        
           | ajmurmann wrote:
           | There is a book called Because Internet. It's about
           | linguistic change on the internet. It starts out by dividing
           | internet into different periods and defining meaningful
           | cohorts of users. The later part makes for a much more
           | meaningful separation than old vs young. In fact younger
           | users are often less techy than older cohorts since at some
           | point you had to be technically fluent to even get on the
           | internet.
        
           | neilv wrote:
           | Since HN loves to veer wildly into rampant ageism, I'll
           | bite... :)
           | 
           | When you make your age distinctions, you might be talking
           | about people who are non-technical.
           | 
           | Early Internet techies predicted situations like this before
           | they happened. (Pre-Web, we had all kinds of sci-fi
           | predictions, awareness from historical analogues, etc. Post-
           | Web, I talked with startup founders 20 years ago, who would
           | also be 40yo+ by now, who predicted that their company's
           | accounts would be used for shill identities for things like
           | manipulation, and the implications of that.)
           | 
           | Passive consumers, of your under-40 group, who grew up in it
           | never knew anything else, have had things framed for them,
           | and are just starting to realize the situations we're now in.
        
             | KittenInABox wrote:
             | Wouldn't that happen in perpetuity for every generation
             | growing up in technology? We want to shield our children
             | from the rest of the internet, and so children grow up with
             | an internet framed for them. Then, as they grow, they are
             | forced to deal with the concept of the internet not being
             | framed anymore and may therefore have some time in their
             | teenage to young adult years where they may be susceptible
             | to shit like eg. outrage culture.
        
               | stonogo wrote:
               | It's much easier to just pick someone to frame everything
               | for you than it is to develop critical thinking skills. I
               | would wager the majority of people from any generation
               | wind up choosing the former, even if it's not a conscious
               | choice. I don't think it's something people 'grow out of'
               | by default.
        
               | [deleted]
        
           | goatinaboat wrote:
           | _The problem is previous generations who don 't really
           | understand this._
           | 
           | No, this isn't the reason, you're missing some crucial
           | context about the early to mid 90s Internet - most people
           | were using institutional accounts. It was very clear that
           | someone with a whatever.ac.uk or .edu or .mil or even most
           | .com that weren't ISPs were who they said they were, and
           | anons were explicitly anons. Many people even had phone
           | numbers and addresses in their .sig blocks posting on Usenet,
           | or on their homepages. There was a pretty high degree of
           | trust, it was comparatively civilised!
           | 
           | The problem is that people got stuck in that assumption.
        
         | caseysoftware wrote:
         | > _But if there 's no way to control for authenticity, online
         | sentiment will just be an arms race for who can pay for the
         | best astroturfing._
         | 
         | If you strike the word "online" this statement works for most
         | of history.
         | 
         | The only things that have changed are the sheer scale, speed,
         | and cost of it. We have small teams that can generate more
         | noise than a nation state could have prayed for just a
         | generation ago.. and they're doing it faster and cheaper than
         | ever before.
         | 
         | Unfortunately, most of the proposed solutions - real names,
         | verified identities, fighting "disinformation" - come with
         | catastrophic downsides.
        
           | 542458 wrote:
           | What about just requiring companies to identify paid
           | messaging (like political ads: "Paid for by XYZ")? Obviously
           | this doesn't solve any messaging coming from overseas, but it
           | at least helps with companies with an American presence
           | astroturfing their own reviews etc.
        
             | natosaichek wrote:
             | Enforcement is the challenge. Without tracking down every
             | reviewer, there is currently no way to determine whether a
             | review was left by an employee of a covered/relevant
             | company, or just a 'civilian.'
        
           | umvi wrote:
           | What are the catastrophic downsides to real names and
           | verified identities? Those things weren't catastrophic
           | downsides before the internet existed when publishing your
           | opinion in newspapers or books or whatever.
        
             | 542458 wrote:
             | I think the argument is that those systems DO contain
             | significant downsides (ease of censorship, discouraging
             | socially unacceptable viewpoints, etc) that you'd be
             | porting to the web.
        
               | Barrin92 wrote:
               | censorship and discouraging socially unacceptable views
               | _is the upside_. What else do you think throwing Amazon
               | shill bots off your platform is? That 's the entire point
               | of identity systems. Deciding who stays in and who stays
               | out and sanctioning bad actors. Identity makes it so that
               | harming a community has costs, and helping a community
               | accrues trust. That's all it is.
        
               | stale2002 wrote:
               | No, it is the downside.
               | 
               | Everyone has 1 million different opinions that are going
               | to be controversial to _someone_ out there.
               | 
               | I don't want it to be easy for anyone who disagrees with
               | people, on anything, to track down someone physically, in
               | real life.
               | 
               | > Deciding who stays in and who stays
               | 
               | Ok and I don't want you to be able to decide who stays in
               | and stays out.
               | 
               | It should be very difficult to keep others that you don't
               | like out.
               | 
               | And for the very extreme situations, that are
               | exceptionally bad, we have the police and court system.
               | 
               | You should only be able to "keep people out" of engaging
               | in speech if their actions are so bad that you are
               | literally willing to lock them up in prison for it.
        
               | Barrin92 wrote:
               | >to track down someone physically, in real life.
               | 
               | That's not the same as having a consistent identity on
               | the internet. You can easily think of an identity
               | provider on the web that doesn't expose who you
               | physically are, think of like a crypto wallet, or
               | something like Urbit attempts. Having a consistent
               | identity is what matters with an incentive to be a good
               | member, we don't need to expose your real world name at
               | all.
               | 
               | >It should be very difficult to keep others that you
               | don't like out.
               | 
               | No, it should be very easy to keep people out, because
               | that's the fundamental mechanism behind any community,
               | defining its borders and limits. That's what freedom of
               | assembly is. There should be many different communities
               | and they all should easily be able to set differentiated
               | rules for who can participate and who can't. This is the
               | basis for pluralism.
               | 
               | A sort of free-wheeling over-connected hivemind like
               | Twitter where it's either call the police or post what
               | you want doesn't work precisely because it is not a
               | community at all. The reason discourse has gone to hell
               | is because _there literally is only one and everyone 's
               | part of it_.
               | 
               | That's why we're having a somewhat sane conversation on
               | hackernews right now. Because this community is smaller,
               | it's moderated, and we can to a degree escape from the
               | shitstorm of mass social media. And that's only because
               | the rules here are much more strict than they are on
               | Twitter.
        
               | stale2002 wrote:
               | > That's not the same as having a consistent identity on
               | the internet.
               | 
               | Its effectively the same thing, for most people.
               | 
               | If someone is only allowed to have 1 identity on the
               | internet, then people would have to link it to their real
               | life identity, for practical reasons. How else would
               | people find me, when I want them to?
               | 
               | Most people have a public identity, and other private
               | ones. If I am only allowed to have 1 identity, then most
               | people aren't going to give up the ability to have a
               | public one, because there is large practical value to
               | having a public identity.
               | 
               | People only having 2 choice, choice 1 being to give up
               | their public persona completely, or choice 2, having
               | everything on the internet that they do, permanently
               | linked to their public identity, is a horrible choice,
               | that will have a huge chilling effect.
               | 
               | > There should be many different communities
               | 
               | Oh, if you want to participate in your own community,
               | that require people to give you their government ID (Or
               | crypto identity, or whatever) in order to participate,
               | then I have no problem with that.
               | 
               | What I have a problem with, is the authoritarian crazies,
               | who want to take away other people's right to participate
               | in the communities of their choosing.
               | 
               | If most other people choose to participate in the normal
               | internet, where most websites do not require you to have
               | a singular ID, then leave us alone and let us do that.
               | 
               | Go ahead and participate in your government ID facebook.
               | (Or I guess that is just facebook already?) Just don't
               | going around saying that no other communities, that value
               | privacy more than you do, should be able to exist.
               | 
               | > That's what freedom of assembly is.
               | 
               | Freedom of assembly also includes people choosing to
               | participate in communities where singular IDs are not a
               | requirement, and alt accounts are allowed.
        
               | caseysoftware wrote:
               | > _No, it should be very easy to keep people out, because
               | that 's the fundamental mechanism behind any community,
               | defining its borders and limits. That's what freedom of
               | assembly is. There should be many different communities
               | and they all should easily be able to set differentiated
               | rules for who can participate and who can't._
               | 
               | Sounds like you oppose Inclusion.
               | 
               | For your sake, I hope no one finds that controversial.
        
           | ClumsyPilot wrote:
           | Try the same argument with something else:
           | 
           | "Humans have always produced CO2 and cut down trees. The only
           | things that have changed in past 1000 years are the sheer
           | scale, speed, and cost of it."
        
         | tomcooks wrote:
         | Please let me have the last remaining bits of what used to be a
         | fun wild west. Kick corporations out of the internet instead of
         | making it corporation friendly.
        
         | seneca wrote:
         | Disagreed. Authenticity is incompatible with Anonymity. All the
         | surveillance companies would love to tell you you can
         | authenticate your identity with them and be anonymous
         | elsewhere, but they, and Governments, are the exact entities we
         | should be hiding out identities from.
         | 
         | People need to be trained to be skeptical of voices online.
        
           | darkerside wrote:
           | Blockchain?
        
             | rtkwe wrote:
             | If it's cheap enough for everyone to access it's cheap
             | enough for governments and companies to create mass
             | accounts.
        
             | colejohnson66 wrote:
             | Assuming this is a genuine comment and not a troll, how
             | would a blockchain solve authenticity? Never mind the fact
             | that we already _do_ have a way to verify authenticity in
             | the form of digital signatures. The problem is: how do you
             | know the signature signer is who they claim they are? The
             | best solution we have to that is the "web of trust" and
             | "key signing parties"[0]
             | 
             | [0]: https://en.wikipedia.org/wiki/Key_signing_party
        
             | BoiledCabbage wrote:
             | I don't know if this comment is sarcastic and I should up
             | vote for it giving a good laugh, or my second realization
             | that it might be serious and I just hold my head in my
             | hands.
             | 
             | I swear I'm one step away from asking for a chili recipe
             | and someone responding 'blockchain?'. It's beyond parody at
             | this point - I feel like I'm in some Kafkaesque reality.
        
               | darkerside wrote:
               | A little bit of both in this case :)
        
           | kleer001 wrote:
           | I agree with your main point.
           | 
           | > People need to be trained
           | 
           | But, hmmm, I don't think a call for education is a solution.
           | That's basically whack-a-mole. Stupid people are born every
           | minute, there's no stopping stupid. Better to put bumpers on
           | them and keep the rest of us safe.
        
             | seneca wrote:
             | As much as the idealists in me would like to, I can't
             | disagree. How do you go about achieving that in a
             | democratic society though?
             | 
             | Misinformation is like a virus, and it spreads through a
             | population easiest when they accept and share it. All that
             | takes is for it to confirm some preconceived idea or to
             | flatter them. Critical thinking, or at least base line
             | skepticism, seems like the only inoculation.
             | 
             | You're not wrong that that may be too much to expect from
             | people though.
        
             | freebuju wrote:
             | You'll be surprised how far misinformation goes. Even among
             | the non-stupid (smart?) people. Some form of Internet
             | literacy needs to be done. We'll be fighting some of it
             | very soon with deepfakes made by AI, and we are still not
             | prepared for that.
        
           | [deleted]
        
         | varispeed wrote:
         | Wasn't that always the case though only the medium changed? If
         | you had a newspaper you could print whatever you wanted (as
         | long as it wouldn't be against government or law), the same
         | happens on social media only that everyone and their dog have
         | their "newspaper".
        
         | ahepp wrote:
         | I like both the authenticity _and_ the anonymity of the web. Of
         | course, those two things are often in substantial opposition to
         | each other.
         | 
         | The best solution I can think of at the moment is simply to not
         | pay much attention to political speech on the internet.
        
           | starclerk wrote:
           | I completely agree. But it's hard, since "politics" is broad
           | and almost everything touches it in some way.
           | 
           | The main way I've tried to achieve this is by largely
           | limiting what I read to:
           | 
           | 1. Authenticated contributors, either people I know
           | personally or hired by companies I trust (e.g. NYT).
           | 
           | 2. Anonymous contributors with heavy moderation and
           | filtration (e.g. Twitter, but with O(100) muted words and
           | accounts. My feed is basically just art now and it's
           | delightful).
           | 
           | Again, that's hard to do. I'm still on here for instance.
        
             | freebuju wrote:
             | Interesting, so you've managed to create your own Internet
             | bubble. Isn't this another example of confirmation bias?
             | 
             | I would think it would be better to just scroll past the
             | content you are not interested in engaging in. It certainly
             | will be better to know of something happening, even if in
             | brief terms, than to be completely in the dark of it.
        
               | starclerk wrote:
               | Totally. I'm deliberate and happy with the the bubble
               | I've created. It's actually quite diverse in terms of
               | authenticated sources-- the anonymous content is what's
               | heavily filtered.
               | 
               | > It certainly will be better to know of something
               | happening, even if in brief terms, than to be completely
               | in the dark of it.
               | 
               | I don't think so. It's impossible to hear about
               | everything and I feel whatever is newsworthy enough to
               | hit the sources I read is important enough for me.
        
               | ahepp wrote:
               | I don't think there are any easy answers.
               | 
               | If you don't filter, best case scenario your SNR is going
               | to be too low. There's also a pretty good chance that you
               | will end up with a GIGO situation because all you hear
               | about is whatever cable news, Cambridge Analytica, and
               | Amazon's twitter astroturfing squad are pushing today.
               | 
               | If you do filter, you're correct that it opens the door
               | to all kinds of biases.
        
         | macspoofing wrote:
         | >The web was supposed to be a democratizing platform
         | 
         | It is. The problem is that democracy is messy. It means you get
         | to hear from communist and qanon wackos as well as paid shills.
         | Now we're pulling back on this democratization so that we have
         | 'trusted' gatekeepers to tell us what we should and should not
         | be exposed to.
         | 
         | >But if there's no way to control for authenticity,
         | 
         | And that's how it starts ...
        
           | shadowgovt wrote:
           | I don't see it as a pull-back as much as a curation.
           | 
           | The wooly part of the Internet is still out there. But it's
           | not what you're going to see in "polite conversation" as
           | much, because the whole thing has passed the critical mass
           | point of too much information for anyone to know. Much as
           | with books before it, expect the equivalent of Reader's
           | Digest to come along and a whole generation of consumers who
           | are not only tolerant of, but in the market for, such
           | curation.
        
         | ldbooth wrote:
         | I just got a clearly fake robocall, from "amazon" about auto
         | renewing prime but my renewal doesn't come up til December.
         | There is a campaign here and I doubt it is amazon. And I'm not
         | renewing prime, all companies turn evil at this size.
        
         | EMM_386 wrote:
         | > I feel like authenticity of online communication is an
         | unsolved problem
         | 
         | Someone else pointed out Voice.com in this space, which at
         | least is trying to do it. Although if you read the fine print,
         | the seem to require you to send them a "selfie", I'm not sure
         | how that solves anything.
         | 
         | https://about.voice.com/learn-more/
        
         | WhompingWindows wrote:
         | One counter-stance would be: authenticity of any communication
         | is an unsolved problem. Lying, bias, cheating, misconstrual,
         | forgery, libel, etc. are all problems that go back hundreds of
         | years, societal rules can simply be broken for selfish reasons.
         | 
         | The Internet has given all speech a larger platform and more
         | reach, which means that both authentic and inauthentic voices
         | are amplified. Maybe the inauthentic voices gain a comparative
         | advantage to non-Internet worlds, since they gain more
         | attention via outrage or exaggeration. Does the fault lie on
         | social media, content websites, or users?
         | 
         | So do we modify the Internet, or do we attempt to modify
         | ourselves, or both?
        
         | kleer001 wrote:
         | According to a loose interpretation of Plato in The republic
         | referencing the story of The Ring of Gyges anonymity basically
         | ruins people.
         | 
         | IMHO we'd need what we can't easily have, single-confirmed-
         | identity-accounts for everyone. If Tim Berners Lee had been
         | more of a pessimist, a historian, and a psychologist he might
         | have baked in some end to end encryption with public/private
         | key pairs and account centrality. But he didn't. I'm curious if
         | the USA or any state power could have required an SCIA for
         | everyone. Maybe it could have come from Apple? I could see some
         | kinda of pre-AOL online thing being baked into MacOs, maybe.
         | 
         | But yea, Facebook tried it and people made a fuss. We really
         | kinda need it. It being a lack of wide spread anonymity for
         | online personas. Invisibility really does bring out the worst
         | in people.
        
           | BitwiseFool wrote:
           | I don't think verified identities would address the
           | fakeness/authenticity problem because you could simply pay
           | someone to shill with their verified account. Sure, you would
           | know 'who' posted the opinion but you could never be sure if
           | they were being compensated to do so. You also run into the
           | issue of people being seemingly authentic with their views,
           | but also being paid to promote them. Brooklyn Dad Defiant is
           | a great example, he's consistent with his views, he's not
           | anonymous, and he also got paid $60k by a PAC.
        
         | RandallBrown wrote:
         | Neal Stephenson's latest novel deals with this a little bit.
         | 
         | The solution he found in the book basically involved signing
         | everything with your own personal identifier and putting it
         | into a blockchain so everyone could verify it.
        
         | silicon2401 wrote:
         | Your comment shows how the web _is_ a democractizing platform,
         | and how democracy is imperfect. Just like in meatspace, the
         | winners are the people who can get the biggest crowds to
         | support their ideas, not just the ideas who have the most
         | supporters.
        
         | autokad wrote:
         | well here's a start:
         | 
         | #1 - stop using the internet to gauge what popular
         | 
         | #2 - stop using what is popular to dictate law and how everyone
         | has to act.
        
         | dave_sullivan wrote:
         | Klout. I'm kind of kidding but kind of not. I agree with you
         | that it's a real problem.
        
         | 2pEXgD0fZ5cF wrote:
         | The worst is that the problem is twofold:
         | 
         | a) You can mobilize/pay people to astroturf and create very
         | vocal minorities
         | 
         | b) You can dismiss and discredit actual movements/majorities as
         | a)
         | 
         | At the same time though authenticity (as in no anonimity) is
         | also undesirable given how the companies in charge can't be
         | trusted with it.
        
         | qPM9l3XJrF wrote:
         | Even assuming you can get rid of paid shills, you're still
         | gonna end up with most messages being written by people who are
         | extremely online.
        
         | Pxtl wrote:
         | I think that the sockpuppet problem is a manifestation of the
         | larger crisis of truth. Look how, now that we've even better
         | access to easily verifiable information, we still have salaried
         | media professionals and politicians pushing lies about simple
         | objective facts.
         | 
         | Whatever unwritten structures that used to prevent that kind of
         | thing have broken down, and it's not just social media doing
         | it. Trump was a perfect manifestation of this problem - he was
         | able to lie about everything and everyone in the most trivially
         | contradictable ways, but faced no consequences for that.
         | Instead, some professional media organizations backed him up.
         | 
         | Only now are we finally seeing lies crest into the territory of
         | legal action, and only with the most extreme cases - like the
         | Dominion lawsuits.
         | 
         | For every smaller kind of dishonesty, it seems like there is no
         | consequences to brazenly lying. Anybody can lie about anyone as
         | long as it's crafted such that the victim isn't in the position
         | to sue (particularly if the victim isn't an individual but an
         | amorphous group, and so showing standing and damages is
         | functionally impossible).
         | 
         | I mean, we've basically left it up to the social media
         | companies like Twitter to enforce basic social contracts like
         | "lying about a global disease in ways that encourage the spread
         | of disease is a bad thing", and their users are bristling at
         | that.
        
         | taeric wrote:
         | This feels written by someone that was never in a bbs scene.
         | They were usually far smaller in scope, but these emergent
         | behaviors were fairly clear even then. Same happened on
         | prodigy, compuserve, and aol.
         | 
         | Heck, the same mostly happens in your community center in
         | really small towns, without care.
        
           | MattGaiser wrote:
           | > Heck, the same mostly happens in your community center in
           | really small towns, without care.
           | 
           | https://www.youtube.com/watch?v=Fmh4RdIwswE
        
         | 2OEH8eoCRo0 wrote:
         | Even authentic users are bullshitted into unknowingly spewing
         | unauthentic bs.
        
       ___________________________________________________________________
       (page generated 2021-03-30 23:01 UTC)